Disaster Podcaster

In this episode of the Disaster Podcaster, Klark Brown delves into the transformative power of stepping away from daily operations to gain clarity and strategic insight. Broadcasting from the Montana Business Retreat, Klark shares firsthand experiences and reflections on how this unique gathering empowers restoration professionals to reassess their business models, foster meaningful connections, and rejuvenate their leadership approach. restorationadvisers.com Whether you're a seasoned restorer or new to the industry, this episode offers valuable perspectives on the importance of intentional retreats for personal and professional growth. Join us as we uncover the benefits of taking a step back to move forward in the restoration industry. ____________________________________________________________________________________

"Do You Really Want to Scale?" – The Truth About Growth in Restoration. Bigger isn't always better. In this episode, we dismantle the most dangerous myths about scaling your restoration business—and show you a smarter path to growth. From bloated payrolls to zero-margin companies, we share real stories and give you a proven roadmap: Structure → Systems → Scale. You'll learn: ✅ Why chasing revenue often kills profit ✅ How to know if you're really ready to grow ✅ The 3 myths keeping contractors stuck What success actually looks like—and how to define it on your terms.

Struggles of a Family Business | Disaster Podcaster Running a restoration company is hard. Running one with family? That's next-level. In this episode of Disaster Podcaster, Klark and Toby pull back the curtain on the unique challenges—and hidden blessings—of building a family business in the disaster restoration world. From blurred boundaries and generational clashes to deep-rooted trust and legacy-driven leadership, this conversation is raw, honest, and packed with real talk. Whether you're in business with your spouse, siblings, or kids or are thinking about it, this one's for you.

"Why the Right 100 Jobs Beat the Wrong 500 Every Time" Ever feel like you're chasing jobs instead of profits? In this episode, we break down why choosing the right projects matters more than sheer volume. Discover how doing fewer high-value jobs can transform your disaster restoration business, boost profitability, reduce stress, and create happier clients and teams. Stop working harder—start working smarter. #RestorationLeadership #LeadByExample #DisasterRestoration Grab your Restoration AF Swag: https://restorationadvisers.bigcartel.com/ We invite you to join our Universe to explore what we are building and offer. Everything starts in our Academy. RBA. Join here free https://www.restorationadvisers.com/RBA-Academy Enrolling here you will see updates on our CATx (Commercial Restoration) opportunities as well as programs and courses around Middle Management and Leadership Development. CATx Info: https://www.restorationadvisers.com/catx Subscribe to this podcast. Reach out to us to schedule a 1:1 if you want to explore how we can help you grow your business to create wealth and freedom. We would love to chat. https://www.restorationadvisers.com/contact

Leadership Failures on Restoration Projects: Are You Setting the Standard? In this episode of Disaster Podcaster, we tackle leadership in restoration projects—where accountability and leading by example make all the difference. Are you modeling the standards you expect from your team? Strong leadership isn't just about giving direction; it's about demonstrating the mindset, work ethic, and accountability that drive success. We'll share key strategies to foster a culture of responsibility and excellence, ensuring your team follows your lead. Are you the leader your team needs? Let's find out.

**Are You Running Your Restoration Business or Just Working in It?** In this episode of *Disaster Podcaster*, we dive into the mindset differences between restoration company owners. Are you a tech- or PM-minded owner focused on the work, or do you approach this as a true business leader? Could your mindset be holding you—or your team—back? We explore key frameworks and strategies to align your team, balance perspectives, and start rowing in the same direction. Don't let your strengths become roadblocks—tune in, reflect, and take action!

As we launch season 5 of Disaster Podcaster, we start by helping everyone do a reset from 2024. A year we would like to all keep behind us. In today's episode, Toby and Klark explore some of the big issues we witnessed, some opinions and facts that contributed, and hopefully some good ideas on how to move to make a great 2025. We witnessed some that did not have the same results, so we shared those with you. Just like you, we all have new goals and dreams this year. We would love to share some of those with you. We invite you to join our Universe to explore some of the things we are building and offer. Everything starts in our Academy. RBA. Join here free-https://www.restorationadvisers.com/RBA-Academy Enrolling here you will see updates on our CATx (Commercial Restoration) opportunities as well as programs and courses around Middle Management and Leadership Development. Subscribe to this podcast. Reach out to us to schedule a 1:1 if you want to explore how we can help you grow your business to create wealth and freedom. We would love to chat. https://www.restorationadvisers.com/contact Here is the transcript for this episode.

Our new episode of the industry's best podcast. Today we discuss some always popular Hurricane chats. We talk about the theme of Giving. We discuss USDR. Find the link here: https://unitedsurvivorsrelief.org/ You can join RBA- Restoration Business Academy here: https://www.restorationadvisers.com/RBA-Academy And please register for this great training: https://www.restorationadvisers.com/pl/2148583476

Welcome back to the exciting second part of an exciting series. In 2010, I was part of a group of people who were asked and hired to help with the recovery and response to some of the BP Oil Spill Cleanup. In part 1, we begin to lay out how we came about being involved and some of the early staging and structure of the event. We also share another unexpected event that changed our plans quickly (welcome to the disaster industry, right?) Part 2 allows us to spend more time talking about the complexities and some of the highlight stories and unique occurrences. There are literally too many to share in this format. We hope you enjoy this season's content and format. Please let us know with your comments anything you might want to know that we skipped over. The men and women who sacrificed and joined me on these adventures forever have my respect and gratitude. A few promised links: CATx Waiting List: www.catxteam.com Home Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg

Welcome to the exciting first part of an exciting series. In 2010, I was part of a group of people who were asked and hired to help with the recovery and response to some of the BP Oil Spill Cleanup. In part 1, we begin to lay out how we came about being involved and some of the early staging and structure of the event. We also share another unexpected event that changed our plans quickly (welcome to the disaster industry, right?) We hope you enjoy this season's content and format. Please let us know with your comments anything you might want to know that we skipped over. The men and women who sacrificed and joined me on these adventures forever have my respect and gratitude. A few promised links: CATx Waiting List: www.catxteam.com Home Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg --- Support this podcast: https://podcasters.spotify.com/pod/show/disaster-podcaster/support

Welcome to the exciting first part of an exciting series. In 2010, I was part of a group of people who were asked and hired to help with the recovery and response to some of the BP Oil Spill Cleanup. In part 1, we begin to lay out how we came about being involved and some of the early staging and structure of the event. We also share another unexpected event that changed our plans quickly (welcome to the disaster industry, right?) We hope you enjoy this season's content and format. Please let us know with your comments anything you might want to know that we skipped over. The men and women who sacrificed and joined me on these adventures forever have my respect and gratitude. A few promised links: CATx Waiting List: www.catxteam.com Home Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg

In this week's episode, we browse through discussions about a few of the international jobs that I worked on. The challenges and rewards of these types of experiences last a lifetime. While they are different, they remind us that most of what we do is the same. Japan (Fukashima/ Naraha) Oman France Germany Columbia The men and women who sacrificed and joined me on these adventures forever have my respect and gratitude. A few promised links: CATx Waiting List: www.catxteam.com Home Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg

In this week's episode, we browse through discussions about a few of the international jobs that I worked on. The challenges and rewards of these types of experiences last a lifetime. While they are different, they remind us that most of what we do is the same. Japan (Fukashima/ Naraha)OmanFranceGermanyColumbiaThe men and women who sacrificed and joined me on these adventures forever have my respect and gratitude. A few promised links: CATx Waiting List: www.catxteam.com Home Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg --- Support this podcast: https://podcasters.spotify.com/pod/show/disaster-podcaster/support

We are making the theme of our Podcast about projects and everything that goes into them. Big and small jobs. Today on S2: E2 we will go back to 2008 and discuss what ended up being a complicated, fun, and profitable project that we never saw coming. We hope you enjoy the series and stick around with us. A few promised links:CATx Waiting Listhttp://www.catxteam.com Home Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg

We are making the theme of our Podcast about projects and everything that goes into them. Big and small jobs. Today on S2: E2 we will go back to 2008 and discuss what ended up being a complicated, fun, and profitable project that we never saw coming. We hope you enjoy the series and stick around with us. A few promised links:CATx Waiting Listhttp://www.catxteam.com Home Page:https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg --- Support this podcast: https://podcasters.spotify.com/pod/show/disaster-podcaster/support

CATX Wait Listhttp://www.catxteam.com

Welcome back to season 4 of Disaster Podcaster. We are making the theme of our Podcast about projects and everything that goes into them.Big and small jobs. In episode 1, we share the theme and give a shoutout to a few great friends who are still here and one who isn't.We give some harrowing details about the F5 tornado that destroyed Joplin, Missouri. We hope you enjoy the series and stick around with us.   A few promised links: CATX Wait List: www.catxteam.comHome Page: https://www.restorationadvisers.com/Montana Business Retreat: https://www.restorationadvisers.com/montana202441 Markers Book: https://www.restorationadvisers.com/41markers_ebookMy email: klark@hey.comDisaster Podcaster Playlist:https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg --- Support this podcast: https://podcasters.spotify.com/pod/show/disaster-podcaster/support

Welcome back to season 4 of Disaster Podcaster. We are making the theme of our Podcast about projects and everything that goes into them. Big and small jobs. In episode 1, we share the theme and give a shoutout to a few great friends who are still here and one who isn't. We give some harrowing details about the F5 tornado that destroyed Joplin, Missouri. We hope you enjoy the series and stick around with us. A few promised links: CATX Wait List: www.catxteam.comHome Page: https://www.restorationadvisers.com/ Montana Business Retreat: https://www.restorationadvisers.com/montana2024 41 Markers Book: https://www.restorationadvisers.com/41markers_ebook My email: klark@hey.com Disaster Podcaster Playlist: https://youtube.com/playlist?list=PL5yDz6Y47kwgqJEUjewRbV2avuogqI4tQ&si=ggvxzMGaBsLq54lg

Get ready for a whole new season of epic podcasts all about disasters, the projects, the people who did them and much more. CATx Wait Listhttp://www.catxteam.com

We may come rushing in to start recovery, but sometimes....we can cause a disaster of our own. Today, we have a Chris Jeter with Servicemaster of Abeline and Midland Texas to share some fun and extremely embarrassing tales of where we made mistakes or did plan/ communicate enough to plan for avoiding disastrous outcomes. Always a great time talking with Chris and sharing stories about our errors. _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs

Disaster Recovery can be a very difficult industry. Not only is the physical work hard, but maneuvering through the waters with all the other complex issues. One that I would like to focus on today is the ever-growing number of apps, programs, software, and tools that we are adding to our processes. This is causing system breakdown from overload and it is impacting your business and the customers experience I believe. Let's talk about that today. If you have input or comments, please drop them in the comment section and we might be able to recap at the beginning of a future episode. _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs

How about a little fun. First I want to share a little recorded video call with a client partner named Russ that now cherishes the days where he either doesn't deal with carriers or TPA's or at least shuts them down and improves his customers trust and referrals to his company. Enjoy. If you want to share this with friends and your team, please do. _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

Tune in to a great session where Jon Grubb with United Restorers and I talked about Digital Marketing and specifically about their new service, GeoFencing. If you want to dominate your market with technology today, tune in to this. Check out more at: https://unitedrestorers.com/ Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

My good friend (and twin brother), Jon, reached out asking me to be on his show to give more details on some of the new things we have launched. Easiest place to find these are at: https://www.restorationadvisers.com/ Check out Jons great company at: https://unitedrestorers.com/ Be sure to check out seasons 1&2 of the podcast to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses

Growing a strong restoration and disaster recovery company can certainly be a continuous challenge and make growth and consistent improvement difficult. Today Klark takes 3 areas where he sees that many people get stuck. The good news is....they are simply to make new habits around. Eisenhower Matrix Download- https://drive.google.com/file/d/1cOS_4b4Z8MJX6MfkzsXEJsGaCQhxo0qB/view?usp=share_link Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Restoration Business Academy [NEW]- https://www.restorationbusiness.academy Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://podcasters.spotify.com/pod/show/disaster-podcaster/support

Growing a strong restoration and disaster recovery company can certainly be a continuous challenge and make growth and consistent improvement difficult. Today Klark takes 3 areas where he sees that many people get stuck. The good news is....they are simply to make new habits around. Eisenhower Matrix Download- https://drive.google.com/file/d/1cOS_4b4Z8MJX6MfkzsXEJsGaCQhxo0qB/view?usp=share_link Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Restoration Business Academy [NEW]- https://www.restorationbusiness.academy Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

Be sure to check out seasons 1&2 to get caught up.  https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show:    VIDEO- https://www.youtube.com/RestorationAdvisers  PODCAST- https://www.disasterpodcaster.com  BLOG- https://www.restorationadvisers.com/blog  _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals-  https://www.restorationadvisers.com/  Online Courses- https://www.restorationadvisers.com/courses  Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs   Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://podcasters.spotify.com/pod/show/disaster-podcaster/support

Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

Thank you to everyone who showed up for the YouTube Live! We love hitting topics we know YOU want! Keep your eye out for future lives so Klark can answer your questions! Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://anchor.fm/disaster-podcaster/support

Thank you to everyone who showed up for the YouTube Live! We love hitting topics we know YOU want! Keep your eye out for future lives so Klark can answer your questions! Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

Continuing this week's topic from our blog, Klark talks about unsocial media, and the harm it does in the Restoration industry. From misinformation, to not letting others ask questions, social media has proven to be imperfect. Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://anchor.fm/disaster-podcaster/support

Continuing this week's topic from our blog, Klark talks about unsocial media, and the harm it does in the Restoration industry. From misinformation, to not letting others ask questions, social media has proven to be imperfect. Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

Being a music fan is a no brainer, you cant go wrong with ACDC one of the most popular and best bands out there, however this discussion is more about the ACDC Model. Let's discuss a micro lesson written by Mike Michalowicz in his book "Fix This Next" (Who was our amazing guest on episode 1 of this season!) Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://anchor.fm/disaster-podcaster/support

Being a music fan is a no brainer, you cant go wrong with ACDC one of the most popular and best bands out there, however this discussion is more about the ACDC Model. Let's discuss a micro lesson written by Mike Michalowicz in his book "Fix This Next" (Who was our amazing guest on episode 1 of this season!) Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

This week I hit a couple of topics solo, like trying to enjoy what you can in business, helping our communities, and even touching on the tough topic of struggling with growing or even keeping your business up and thriving. Want to talk to Klark and possibly share your stories and insight on the podcast? Reach out to us, we would love to hear from anyone from any walk of life! https://www.restorationadvisers.com/contact Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://anchor.fm/disaster-podcaster/support

This week I hit a couple of topics solo, like trying to enjoy what you can in business, helping our communities, and even touching on the tough topic of struggling with growing or even keeping your business up and thriving. Want to talk to Klark and possibly share your stories and insight on the podcast? Reach out to us, we would love to hear from anyone from any walk of life! https://www.restorationadvisers.com/contact Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

This week we got the chance to have an interview with Danny Strong, with 20 years of experience in restoration and more to come, we open up by learning about his beginnings and then digging into some of the struggles and problems in today's industry. Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://anchor.fm/disaster-podcaster/support

This week we got the chance to have an interview with Danny Strong, with 20 years of experience in restoration and more to come, we open up by learning about his beginnings and then digging into some of the struggles and problems in today's industry. Be sure to check out season 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

We sat down for an incredible session with the wildly popular entrepreneur author, Mick Michalowicz. Check out all the incredible books and content that Mike has created. Get the free resource tools on his website FREE! https://mikemichalowicz.com/ ________________________________________________________________________ We spoke about a wide array of subjects from your uniqueness to attract the right client, the mindset that givers give (abundance), and your WHY. The story you need to be understood on the foundation of your business. Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services --- Support this podcast: https://anchor.fm/disaster-podcaster/support

We sat down for an incredible session with the wildly popular entrepreneur author, Mick Michalowicz. Check out all the incredible books and content that Mike has created. Get the free resource tools on his website FREE! https://mikemichalowicz.com/ ________________________________________________________________________ We spoke about a wide array of subjects from your uniqueness to attract the right client, the mindset that givers give (abundance), and your WHY. The story you need to be understood on the foundation of your business. Be sure to check out seasons 1&2 to get caught up. https://www.disasterpodcaster.com _______________________________________________________________________ Find your favorite way to binge our show: VIDEO- https://www.youtube.com/RestorationAdvisers/ PODCAST- https://www.disasterpodcaster.com BLOG- https://www.restorationadvisers.com/blog _______________________________________________________________________ Other Resources; Coaching for Restoration Professionals- https://www.restorationadvisers.com/ Online Courses- https://www.restorationadvisers.com/courses Restoration Documents, Contracts, Releases, etc- https://www.restorationadvisers.com/docs Large Loss Support- https://www.restorationadvisers.com/Support_Services

S2:E22 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 We want to welcome you back to Part 4 of 4 in a series that is simply about what a professional in the restoration industry would look like. Last week we spent time on the A Structured Company one must have to be called a Pro. Let's talk about what I mean when I say Be The Example for the next 30 minutes or so. How A structured company plays into what we may think a Professional Company looks like. Being the Example opens up your world to one of impact and opportunity. Let's Discuss Employees Proud Refer family and friends Actually want to contribute Clients Wow them Layer the experiences Again, referrals Make them ask “THE QUESTION” Community Others are watching Be the Brand Employee and Customer Leads Industry Educate and learn Large Collaborations Growth Opportunities Self Realization of a dream Inspiration to more VISION Setup company for sale/ absentee ownership (freedom) We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support --- Support this podcast: https://anchor.fm/disaster-podcaster/support

S2:E22 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 We want to welcome you back to Part 4 of 4 a series that is simply about what a professional in the restoration industry would look like. Last week we spent time on the A Structured Company one must have to be called a Pro. Let's talk about what I mean when I say Be The Example for the next 30 minutes or so. How A structured company plays into what we may think a Professional Company looks like. Being the Example opens up your world to one of impact and opportunity. Let's Discuss Employees Proud Refer family and friends Actually want to contribute Clients Wow them Layer the experiences Again, referrals Make them ask “THE QUESTION” Community Others are watching Be the Brand Employee and Customer Leads Industry Educate and learn Large Collaborations Growth Opportunities Self Realization of a dream Inspiration to more VISION Setup company for sale/ absentee ownership (freedom) We referenced Trainual. You can find out more here: https://start.trainual.com/g7ys23x2odwb We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support

S2:E21 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 We want to welcome you back to Part 3 of 4 in a series that is simply about what a professional in the restoration industry would look like. Last week we spent time on the Leadership/ Culture one must have to be called a Pro. Let's talk about what I mean when I say STRUCTURED for the next 30 minutes or so. How A structured company plays into what we may think a Professional Company looks like. Mission/ Vision/ Goals Internal/ Not Marketing They mean something Do all of the team know? Status- Where are you now? Organizational/ Accountability Clarity Right People/ Right Seats Everyone has a number Clarity Measured? Company Alignment Everyone rowing the same direction How diligent are you? Comeback Plan (get aligned) Consistent Leads Process (sales engine) Marketing Job Stability Right kind of leads? Meaningful Meetings Who? What? When? Why? Contracts and Sub Agreements Client Contracts Employee Contracts Sub-Agreements Up to date payables/ happy vendors Strong Relationships Security Profitable Secure We referenced Trainual. You can find out more here: https://start.trainual.com/g7ys23x2odwb We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support --- Support this podcast: https://anchor.fm/disaster-podcaster/support

S2:E21 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 We want to welcome you back to Part 3 of 4 in a series that is simply about what a professional in the restoration industry would look like. Last week we spent time on the Leadership/ Culture one must have to be called a Pro. Let's talk about what I mean when I say STRUCTURED for the next 30 minutes or so. How A structured company plays into what we may think a Professional Company looks like. Mission/ Vision/ Goals Internal/ Not Marketing They mean something Do all of the team know? Status- Where are you now? Organizational/ Accountability Clarity Right People/ Right Seats Everyone has a number Clarity Measured? Company Alignment Everyone rowing the same direction How diligent are you? Comeback Plan (get aligned) Consistent Leads Process (sales engine) Marketing Job Stability Right kind of leads? Meaningful Meetings Who? What? When? Why? Contracts and Sub Agreements Client Contracts Employee Contracts Sub-Agreements Up to date payables/ happy vendors Strong Relationships Security Profitable Secure We referenced Trainual. You can find out more here: https://start.trainual.com/g7ys23x2odwb We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support

S2:E20 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 We want to welcome you back to Part 2 of 4 in a series that is simply about what a professional in the restoration industry would look like. Last week we spent time on the Technical Qualifications one must have to be called a Pro. Let's talk about Leadership for the next 30 minutes or so. How Leadership plays into what we may think a Professional Company looks like. Employee Onboarding Beginning Expectations Warm Welcome Onboarding DAY 30/60/90+ days DISC assessments for understanding personalities Growth Personal/ Professional Measurable Advancements Promotions Employee Retention Low Turnover Hiring Well “Voice of the employee” Open Door-Truly Accountability Leadership that doesn't BLAME, they TRAIN Visible and Transperant Everyone Equally Lessons Learned Review/ Performance Evaluation Actual Scheduled Reviews Scorecard Training Culture Work/ Life Balance PLAN (team) Ask the right questions People aren't robots Promote Fun/ Family We referenced Trainual. You can find out more here: https://start.trainual.com/g7ys23x2odwb We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support --- Support this podcast: https://anchor.fm/disaster-podcaster/support

S2:E20 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 We want to welcome you back to Part 2 of 4 in a series that is simply about what a professional in the restoration industry would look like. Last week we spent time on the Technical Qualifications one must have to be called a Pro. Let's talk about Leadership for the next 30 minutes or so. How Leadership plays into what we may think a Professional Company looks like. Employee Onboarding Beginning Expectations Warm Welcome Onboarding DAY 30/60/90+ days DISC assessments for understanding personalities Growth Personal/ Professional Measurable Advancements Promotions Employee Retention Low Turnover Hiring Well “Voice of the employee” Open Door-Truly Accountability Leadership that doesn't BLAME, they TRAIN Visible and Transperant Everyone Equally Lessons Learned Review/ Performance Evaluation Actual Scheduled Reviews Scorecard Training Culture Work/ Life Balance PLAN (team) Ask the right questions People aren't robots Promote Fun/ Family We referenced Trainual. You can find out more here: https://start.trainual.com/g7ys23x2odwb We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support

S2:E19 Professional Series Part 1 of 4 - Technically Qualified 12/2/22 Part 2 of 4 - Leadership & Culture 12/9/22 Part 3 of 4 - Structured 12/16/22 Part 4 of 4 - Be the Example 12/23/22 This is Part 1 of 4 in a series that is simply about what a professional in the restoration industry would look like. It could be in any industry truthfully. When we think of “professional”, many things come to mind. So let's just say we are looking at a model that checks ALOT of boxes. This episode hones in on the technical aspects of what it means to be professional. Certifications Certifications are NOT Education Certs you NEED Certs you should have New Services Jobsite Safety Advanced Processes Ramp Up for surges/ CAT work New Positions Scheduling Documenting CPR and life health measures Heat Stress General First Aid Emergency Plan JHA Adaptability Training Broken Equipment Loss of Communications Clear SOPs 80/20 Rule Documented/Trainual Followed By All Updated Simple Training/Development Path Where does everyone start? Career Path Tech Levels Clarity on opportunity Training Culture Weekly/ Monthly Meetings Onsite/ Offsite training Evaluations When? Who? Outcomes? Experienced Mentorship Assign Mentors Mentor Training Advancement We referenced Trainual. You can find out more here: https://start.trainual.com/g7ys23x2odwb We know for a fact that we didn't cover all that there is to cover about being technically qualified to be a professional. We invite you to join the conversation and share your thoughts in our exclusive community: Restoration Nation. You can log in here: https://www.restoration-nation.net A special thanks to our sponsor KAHI. https://kahi.io Discount Code - PODCAST Listen to past episodes: https://www.disasterpodcaster.com Or on your favorite podcast platform. Find out more about us: https://www.restorationadvisers.com More Free resources: https://www.youtube.com/restorationadvisers https://www.restorationadvisers.com/bookvault https://www.restorationadvisers.com/blog https://www.disasterpodcaster.com --- Support this podcast: https://anchor.fm/disaster-podcaster/support --- Support this podcast: https://anchor.fm/disaster-podcaster/support