Podcast appearances and mentions of michelle blevins

In this impromptu Zoom session, we dig into one of the most underrated performance boosters in the home service industry: the daily morning meeting. Discover why 10–15 minutes each morning can reduce turnover, improve communication, and create a magnetic company culture that attracts top talent. Learn practical steps for implementing these meetings, overcoming resistance from your team, and maximizing ROI. If you're tired of disengaged employees and inconsistent results, this is your blueprint for daily success.

In this inspiring episode of the Blue Collar Nation Podcast, Eric and Larry sit down with Bill German, co-owner of New Way Restoration and proud graduate of the "School of Hard Knocks." Bill shares his powerful journey from working in underground coal mines to leading a thriving restoration business. He dives into the life-changing lessons learned along the way—how COVID reshaped his views on work-life balance, what it really means to “figure it out,” and how mentorship, community, and relentless grit helped him go from employee to owner.Listeners will walk away with a real-world look at leadership, scaling a service business, and the emotional rollercoaster of entrepreneurship. Bill's openness about his failures, his drive to never stop learning, and his candid thoughts on coaching make this episode a must-listen for anyone running a blue-collar business.✅ Action List for Listeners:Reflect on your own journey — What lessons have come from your mistakes, and how are they shaping your future decisions?Evaluate your work-life balance — Are you sacrificing too much personal time for business? What can you shift?Audit your leadership style — Are you applying the good you've learned from past mentors and avoiding the bad?Consider the value of coaching — Do you have someone pushing you, guiding you, and offering accountability like Bill found in Eric and Larry?Write down your next 3 business moves — Follow Bill's example and create a list of action items to help you implement faster.Celebrate small wins — Acknowledge how far you've come, even if you're not "there" yet.Find your tribe — Surround yourself with people who “get it” and can offer meaningful support when things go sideways.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

In this episode, Larry and Eric break down the art of the in-home inspection—not just to diagnose problems, but to educate the client, build trust, and lead them naturally to a confident buying decision. If you're in the home services industry, this one's for you. We'll explore how to turn your inspection process into a structured, trust-building experience that eliminates sales pressure and increases your close rate. Learn how to ask the right questions, use simple language, and visually involve the client every step of the way.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

We are always on the quest of trying to get our techs to perform "the perfect service call" so we get all the repeat business, referrals, and those coveted Google reviews.  In this episode, Eric and Larry go step by step through the actions and habits that create the perfect service call.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Join this insightful conversation with Eric and Larry as they discuss how home service businesses can maximize each service call's effectiveness by prioritizing technician training and soft skills, especially during a tightening economy.Key Takeaways:Every Call Counts: Each service call is your opportunity to secure a lifetime client, not just a one-time job.Soft Skills are Critical: Connection, clarity, and confidence determine the outcome of your service calls.Consistent Training Pays Off: Ongoing practice of soft skills directly improves technician performance, client satisfaction, and business profitability.True Cost of a Lost Call: Missing a call impacts more than just immediate revenue—it affects future business, referrals, and reviews.Episode Highlights:Economic Context and Its Impact:How the slowing economy mirrors the 2008-2009 recession.Why maintaining value and pricing integrity outweighs the short-term gain from discounting.The Three C's of a Profitable Call:Connection: Establishing immediate trust and rapport.Clarity: Clear communication about the issue and solution.Confidence: Technicians must confidently project competence to secure client trust.Anatomy of a Winning Call:Pre-arrival tips: Call ahead, offer small courtesies.Arrival etiquette: Professional presentation and respect for client property.On-site best practices: Active listening, clear explanations, and cleanliness.Post-service follow-through: Thorough walkthroughs, gratitude expressions, and proactive review encouragement.Technician Training & Investment:Importance of structured and consistent soft skills training.Using role-playing and regular practice scenarios.Celebrating and incentivizing wins related to soft skills and client satisfaction.Real Cost of Lost Calls:Understanding that lost opportunities extend beyond immediate revenue.How losing a call affects long-term client relationships, referrals, reviews, and overall market reputation.Action Steps to Implement Immediately:Schedule regular soft skills training sessions.Standardize client interaction protocols.Regularly review customer feedback for continuous improvement.Evaluate external structured training options like SuperTech University if internal resources are limited.Shift your mindset from running calls to winning calls to enhance profitability and client experience.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Most service company owners spend an inordinate amount of time working on and worrying about client experience....as they should. However, do they put the same amount of effort into creating an amazing work experience for their team? Larry and Eric discuss this topic on today's podcast.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

Matt Michel joins Eric and Larry to talk about the future of the HVAC industry for the next 10 years. We tackle topics such as how tariffs will affect HVAC sales, the importance of soft skills to grow a great service company, and how the smaller companies can effectively compete with the big players in their markets. This is an episode that should not be missed, regardless of which vertical you are in for home services.Check out Matt's book, Contractor Stories: Inspirational Lessons for Contractors with a Burning Desire to Succeed!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

In this episode, we sit down with Mandy Rewis, Director of Business Development and Strategy at JOC Analytics, to explore how business intelligence tools are revolutionizing the restoration and trades industries. Mandy shares how JOC Analytics pulls data from CRMs and job management software to create real-time, customizable dashboards that eliminate manual reporting and provide actionable insights on KPIs, financials, and production metrics.We discuss why small and mid-sized businesses need to leverage data-driven decision-making to compete with larger, private equity-backed firms, and why tracking business metrics from day one is essential for growth. Mandy also walks us through JOC's key features, data sources, and how their tool integrates seamlessly with platforms like DASH, Service Titan, and QuickBooks.Key Takeaways:✅ Real-time data insights without manual report generation✅ Custom dashboards to track job performance, revenue, and inefficiencies✅ Data-driven decisions to help businesses scale and compete✅ Compatibility with major CRMs, job management, and accounting software✅ Scalable pricing to fit businesses of different sizesNext Steps:

In this weeks episode, Larry and Eric sit down to discuss the positives and negatives that come with running a business at a certain age and how to stay on the cutting edge of new business practices.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

It is a never ending struggle in the restoration industry to get paid what we are worth, for all the work we have done, and in a timely manner. This week Eric and Larry sit down with Becca Dopher of SFY, Service For You, to talk about what contractors can do to help them get paid in full for the work they have performed.SFY is a leading estimate and supplement solution, offering quick and accurate Xactimate estimates and claims management for restoration and roofing contractors in water mitigation, fire, flood and storm damage. Their mission is to optimize your profits and save you time, and handle the administrative processes for your claims and estimates, getting results quickly and efficiently. We hope you enjoy our discussion with Becca.www.sfyoffice.comEmail: info@sfyoffice.comTITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

Hey everyone! Dive into our latest episode of "Head, Heart, and Boots" where we are joined by our special guest, Michelle Blevins from C&R Magazine. Together, we explore the powerful impact of consulting in the restoration industry, sharing insights from our journeys and the pivotal experiences that have shaped our careers. Why You Should Listen: Deep Dive into Consulting: Discover how strategic consulting can dramatically boost your business's growth and operational success. End-of-Year Reflections: I'll share how we wrap up the year at Floodlight Consulting Group and set the stage for an even more successful 2025. Insights from an Industry Expert: Michelle Blevins brings her extensive media expertise into our conversation, adding depth with her perspectives on the restoration industry. Balancing Act: Listen to our personal stories about the challenges and victories in balancing a demanding career with a fulfilling personal life. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don't leave it to chance, partner with Liftify and let them capture the feedback your team has earned. https://www.liftify.com/floodlight AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry's oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. https://candrmagazine.com Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

In this episode, we sat down with John Monroe of Violand Management to talk about their new V-Street educational platform—an essential resource hub designed specifically for service business owners. V-Street consolidates over 750 documents, training videos, and management tools into one user-friendly platform, empowering businesses to streamline operations and boost performance.Key highlights include:How to access a 30-day free trial with priority code BCN30 at https://violand.com/vstreet/.The V-Street Institute, offering IICRC-approved training courses on customer service, time management, conflict resolution, and more.Business advice on conducting a personal SWOT analysis, mastering job costing, and leveraging holiday downtime for planning.Recommendations to embrace AI tools like ChatGPT and insights from the book Blue Ocean Strategy to carve out unique market positions.Whether you're looking to improve your team's skills, understand your financials, or outpace the competition, this episode provides actionable strategies and resources to help you take your business to the next level.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

Amy O'Grady, President of Women in HVACR, joined Eric and Larry to talk about the work she and women in HVACR are doing to help recruit, train, and support women who are getting into the trades. Eric and Larry learn about Amy's vast and diversified employment history and entrance into HVAC as a second-generation HVAC contractor. Contact Amy at director@womeninhvacr.org.  Enjoy the conversation!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

In this episode of the "Head, Heart, and Boots" podcast, we dive into the impactful insights from our discussion with industry experts Michelle Blevins and Leighton Healey. This episode is a must-listen for anyone in the restoration industry looking to navigate the evolving business landscape! Actionable advice and a deeper understanding of the industry's current state and its future directions. Explore practical advice on enhancing business processes and team success. Perfect for business owners, service team members, and restorers looking to thrive in a changing market. Thank you sponsors! Liftify is for restorers who are looking to accelerate their online reviews. Consistent and fresh Google Reviews are critical to growing your online presence and establishing trust with your brand. Don't leave it to chance, partner with Liftify and let them capture the feedback your team has earned. https://www.liftify.com/floodlight AnswerForce transforms the restoration industry by providing round-the-clock answering solutions. Their skilled team ensures no call goes unanswered, capturing and qualifying leads, scheduling appointments, and enhancing customer satisfaction. Benefit from industry expertise, scalability, and customized scripting while saving costs compared to in-house solutions. With AnswerForce, your business growth potential becomes limitless. https://www.answerforce.com/floodlight C&R Magazine is the industry's oldest and longest running media outlet. The team brings restorers all the current news, developments, education and resources that impact our business and the teams we lead. From print media to podcasts, C&R ensures the industry news you need is accessible from anywhere. https://candrmagazine.com Actionable Insights. The Actionable Xactimate Profile by Actionable Insights offers live guidance for more accurate and complete estimates in Xactimate, preventing costly errors and improving your team's workflow. It's an essential upgrade for enhanced estimating accuracy and efficiency. https://getinsights.org/floodlight Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies

Many restoration companies are beholden to program work, TPA's and the plumber referral game. 1 Tom Plumber Rocky Hensley sits down with Eric and Larry to educate our listeners on how to make their own water damage leads.  You can reach Rocky at  1 TOM PLUMBER (1-866-758-6237) or email him at Rocky@1tom.com.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

The Grateful podcast.  Eric and Larry recount all the things that they are grateful for.  They talk about the highlights of the year and their plan for 2025.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Building a business from scratch can be difficult. Often, a franchise model can help smooth the growing pains. Join Larry, Eric, and guest host Katie Harris as they talk candidly with Josh Miller, President of Rainbow Restoration, as he explains the ins and outs of the franchise model.show notes:Why Do I always have to sit next to the farting cat - Dan S Kennedy is not very available; you can look here.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Join Eric Sprague and Katie Harris, co-authors of The Road to Seven Figures, as they reveal the blueprint that's helped countless business owners scale to seven figures and beyond. They break down the proven strategies that fuel business growth. If you're ready to transform your business with practical, no-nonsense advice, this podcast is your roadmap to success.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

HR is the last thing on a contractor's mind...until it's the only thing on their mind!  Go talk to any contractor and ask them about human resources. You will likely get a roll of the eyes or a blank stare.  We learn that when HR is ignored, and a BIG problem arises, your company can be lost. Violand Management HR experts Kelley Dolan and Scott Tackett sit down with Eric and Larry to do a deep dive into actionable insights that will help keep contractors out of trouble.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Finding good help has never been harder in the trades. Go hang out with any home service owners, and a topic of conversation is always " I can't find good people!".  Wylander's Kristy Sifford has solutions she shares here.  Eric and Larry sit down with Kristy to talk about what companies need to do to be attractive to top talent, how she helps people in the trades find the people they need, and also what the employer must do to be a good fit for a potential team member. Don't miss this episode, as Kristy drops a ton of info on how to find and attract top talent.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.Weekly Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Eric and Larry explain the importance of building a beautiful business. Steve Toburen, a legendary business guru in the service industries, taught about what it takes and what steps need to be made to create a beautiful business. Listen and enjoy Larry and Eric discussing their journey to build a beautiful business.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

More money is made or lost on the phone than anywhere else in the home services sector. Today, Eric and Larry sit down with service legend Steve Toburen of Home Front Success to discuss the finer points of CSR training. Learn from the best how to make the phone a profit center.Find Steve on Facebook and Instagram.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Larry and Eric explain why they have been absent and discuss what is new in the world of home services.  TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

It is important to surround yourself with other successful business owners. In this episode Eric and Larry sit down with Sid Graef of the HUGE Convention For Home Services to talk about how being involved in your industry can help take you to the next level.  The HUGE Convention is going to be in Nashville August 22-24 at the Gaylord Opryland Resort.  We have been involved with the HUGE Convention for the past 3 years.   We are always impressed with the caliber of business owners attending and the education provided at the event.Sid has a promo code for the HUGE Convention you can use to get a $50 discount on your tickets.  Code "SG50". Eric is speaking on Friday about his new book, The Road To Seven Figures.  We will be at booth #330.  Please go to our presentation and stop by the booth to say hello

As AI increases to impact the home services industry, we now are at a point where AI can answer the phone for you

Today, Larry talks with special guests Nick Englehart and Mike Busher from Service MVP. In this episode, they explore the indispensable role of coaching and training in fostering success within service-oriented businesses.Discover why continuous learning is the cornerstone of excellence in service industries and how Service MVP approaches personalized development plans tailored to each team member. Nick and Mike share invaluable insights on the importance of investing in employee growth and fostering a culture of feedback to drive continuous improvement.Whether you're a business owner, manager, or frontline worker, this episode offers practical advice and inspiration to elevate your game in the competitive world of service industries. TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Eric and Larry sit down with Super Tech U clients Chris and Kyle Brierly, of Roto Rooter Oklahoma, to talk about how they have built upon their Dad's foundation to build a successful multi-location plumbing business by focusing on culture, accountability, and data tracking. This is a must listen for any service business owner who wants to learn how grow. TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Most of us in the home services space are well acquainted with Dan Antonelli's amazing van wraps. What began as Dan's childhood passion, which started in a basement,  grew into the award-winning agency Kickcharge Creative.Kickcharge Creative is now the leading brand creation company in the home services space. Dan has helped over 2,500 individual brands recognize the better side of  business, all while building a best-in-class agency that's collectively earned over 250 design awards.Join Eric and Dan to learn what great is and is not. We hope you enjoy the conversation and every person who has a home service business should take note of the content in this podcast.  TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Today Eric and Larry sit down with Ashley Tanner co-owner and COO of Iron Mountain Plumbing in Cedar City, Utah. Together, they dive into the nitty-gritty of what it takes to start and run a successful plumbing business in today's competitive landscape, and especially the particular hurdles that service businesses face in tight-knit communities like Cedar City. From building and maintaining trust with customers, Ashley sheds light on the intricacies of thriving in a small-town market and she shares her unique journey and insights gained from her experience which has grown her business to become the #1 plumbing company in Cedar City.Whether you're a service business owner, fellow plumber looking for inspiration or an entrepreneur seeking valuable lessons from the trenches, this episode is packed with practical advice and real-world wisdom. We hope you enjoy our conversation with Ashley and let's dive in!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

It's always great to have Tommy Mello on the show.  Tommy Mello is one of the biggest names in the home services space.  As the founder of A1 Garage, Tommy is a wealth of knowledge for all business owners, and he gives a lot of great insights in this episode. Larry and Eric sit down with Tommy and talk about the restoration industry, what new technologies home service companies should be looking at, branding and showing up for your clients in a professional manner, and training your team.  Give this one a listen. Tommy never disappoints.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Long time friend of the podcast Joe Crisara of Service MVP, widely known in the trades as Uncle Joe, is the Blue Collar worlds #1 sales trainer and today joins Eric and Larry to discuss his new book What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales.What Should We Do? is a down-to-earth primer on persuasion, selling, presentation, and closing. Full of boots-on-the-ground anecdotes and eye-opening insights, it offers a principle-centered system that helps everybody come out on top. Eric, Larry and Joe share stories of the struggles that come with starting a service business but also the importance of doing things right, and they also discuss how Joe's book What Should We Do? is a guide for anyone managing a blue-collar business with steps on how to become a sales superstar! We hope you enjoy our conversation with Uncle Joe and if you like actionable advice, authentic examples, and conversational guidance, go get a copy of Joe's new book, you will love it!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.  Click here for a discount: https://supertechu.com/register/podcastoffer/.Here is an entrepreneur's story you will relate to.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Today Eric and Larry sit down and reminisce on the reasons why and how Super Tech University started. Owning a service business in Southern California for many years, Eric and Larry found themselves in a constant cycle of working overtime, stress, and not having the freedom they dreamed of.  Nearly all the issues they had stemmed from problems such as their team not knowing:     How to behave in a client's home     How to communicate with the client     How to represent the company     How to build value     How to sell by educating the clientThese are skills not taught in the home or at school.  They decided to change that and spent 5 minutes a day teaching their team these skills. Over time, they saw incredible change in their team, which resulted in more profit and growth for the company. After selling their service business, Eric and Larry began coaching other business owners who came to them for help, implementing the same training and lessons that they used in their own business. Training the whole team in these skills made all the difference to these businesses as well, and they also started to see the same positive results.Super Tech University was born!With clients now all around the country (and the world), Eric and Larry discuss the importance of having these skills and why it is so important to take time to train and connect with your team.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

On today's show, Eric and Larry's guest is Mike Balzano - publisher of Restoration & Remediation magazine and host of Trade Talks: Unlocking The Experience Podcast.  The conversation centers around  the upcoming Experience Conference and Exhibition April 3-5 in Chattanooga, TN.Its a new day for the cleaning and restoration industry!  R&R magazine has now taken over The Experience Conference and Exhibition.  Eric, Larry and Mike discuss what everyone can expect from this show; the things that have remained the same that we all look forward to, and additional amazing experiences including a power packed list of speakers, of which Eric will be included,  that will make this an event not to miss.The Experience provides a consistent schedule of direct, hands-on training. Across three days, the conference features the very best the industry has to offer, including  the opportunity to learn from and network with multiple vendors on the trade show floor. This is a step-by-step EXPERIENCE to increase your knowledge and grow your business!Register to attend THE EXPERIENCE, INC. in Chattanooga on April 3-5Early Bird Discount when you register before January 31st.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Eric and Larry recently met up with Justin Sifford, owner of Wylander at the recent Violand Business Planning Retreat in Naples, Florida.  Wylander is a recruiting company that specializes in finding and placing top talent in all areas of the nation. Working in industries such as restoration, construction, HVAC and flooring, to name a few.Our conversation centered around the unique challenges that restoration companies face when they hire for positions specific in the restoration industry.  Justin also  takes us through his journey of how he came to own Wylander and  discusses the importance of hiring the right people, and finding them the right role within the company.It can be challenging to put together a team of employees. We hope you enjoy our conversation and gain some helpful insights and information that will help you when it comes time to hire your next employee. TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

During the recent Violand Business Planning Retreat Eric and Larry had a chance to speak with Dallas Nevill, owner of Rainbow Restoration Mesa, Arizona.Dallas tells the story of how he owned an independent restoration company and experienced all the hurdles and pitfalls that can often come with owning your own business.  He made a decision to convert to a Rainbow Restoration franchise and now has the processes and systems to help him in his business, allowing him to scale his operations and gain time back in his life. Although this is a short conversation that is being held directly on the floor of the Violand Conference, we hope you still enjoy the conversation and gain some insights nuggets of good information.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Jon Isaacson and Gerrett Stier join Eric and Larry for the 4 Amigos holiday show.  This podcast has become a holiday tradition at Blue Collar Nation. Known for laughs, hijinks, and a little bit of useable information, the holiday show is a time to just enjoy our friendships and have an opportunity to spread holiday cheer for all to hear.Happy New Year and all in best for a healthy, prosperous and enjoyable 2024!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

We are re-releasing this podcast.  This is our highest listened to episode!  Please benefit from the content and insight.Lisa Lavender is a thought leader in the home services space. A dedicated restoration professional, Lisa wears many hats with her many businesses.Eric and Larry had a wonderful conversation with Lisa about the concept of proper onboarding of new team members to both attract and retain talent. This often overlooked concept can make or break a new hire's attitude about your company on day one if the onboarding is not done well. Just telling the new hire to get in a van and help out is not enough anymore!!!Lisa has an amazing training company Restoration Technical Institute designed for those who serve the Restoration, Cleaning and Industries.No matter what trade you are in, this episode provides lots of great, and easy to implement ideas to improve your onboarding system.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Returning guests Tom McGuire and Gerrett Stier join Eric and Larry to discuss creating Next Level Field Technicians.Tom McGuire is the founder, owner, trainer, and teacher of Large Loss Mastery.  Tom is one of the most experienced restorers in the world, with a 36-year career in large loss and disaster recovery.  Gerrett Stier, founder and president of GMS Distribution, is a journeyman electrician, inventor, product designer, and manufacturer with 19+ years of experience in residential and commercial electrical. Not new to the podcast, these gentlemen are back again, this time discussing the upcoming  Super Course, The Next Level Restoration Tech,  which is going to be held March 4th-7th, 2024, at Cape Canaveral, Florida.Large Loss Mastery – NEXT TECH  is a next-level restoration technician training course focusing on proven tools and methodologies specifically designed to help restoration technicians perform at a higher level by optimizing skills, personal development, and job site performance. The course includes a live hands-on resort, fire, and water case study where attendees will perform and compete to win the scenario, including equipment set up with United Rentals.Tom and Gerrett discuss what you can look forward to by attending this course which includes:  Customer Communications, Project Documentation, Crew Supervision, Production Rate Management, Third Party Communications, Critical Path Management, Work Plan Management, Project Safety, Equipment Set-up – Management, Drying Science, Hands-on Case Study, Jobsite Behavior, AND 5 Steps to Being a Super Tech.We hope you enjoy our conversation with Tom and Gerrett.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info.Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Dan Platta is a legend in the bookkeeping world, owner of Best Damn Bookkeeping, as well as a seasoned podcast host on the Home Service Happy Hour Podcast.  Dan offers a ton of great information that we all need to know about when it comes to our numbers.  He also adds fun into the conversation taking the bite out of looking at our books.  The whole process does not need to be so stressful as Dan explains.  Enjoy the episode, we hope you will learn a few new things about business.Eric was on the Home Service Happy Hour Podcast.  Listen here not only to learn a few new things but prepare to be entertained as well.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit when you invest in them and teach them soft skills.  Go to https://supertechu.com/ for more info. Click here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Eric and Larry went over what they are grateful for this past year.  A lot has happened with the business and in their personal lives that has brought them to where they are now.  You will be entertained and, hopefully, gain insight into your own life from what is discussed in this episode.  Enjoy the talk and banter.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit by teaching them soft skills.  Your team will never leave you to invest in them. Go to https://supertechu.com/ for more info.  Go here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

We teamed up with the Floodlight Consultants Chris and Brandon for another great Book Club discussion. This time the book we delve into is: Who Not How by Dan Sullivan and Dr. Benjamin Hardy.   It is a great book teaching us how to shift our mindset and start thinking more out of the box. When we change our perspective on growth and operations, we see different avenues and the infinite potential not only for our business but in all areas of our life.  We hope you enjoy our conversation.  Brandon and Chris also have the Head, Heart and Boots Podcast.  You will love them there too!TITLE SPONSOR:Super Tech University Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profits by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.  Click here for a discount on our membership for our podcast listeners.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Michelle Blevins, owner and editor brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Wesley Bloeme joined us on the podcast from the floor of the Huge Conference in Nashville.  Wesley is the owner of WiseGuys Pro-Wash in Atlanta, Georgia.  He has a great story, starting in college and growing the business to dominate the Atlanta area.  Wesley became focused on business immediately to grow his company.  He balanced college and his pressure-washing company development in a really interesting way.  Enjoy the conversation about Wesley Bloem's journey to success.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit by teaching them soft skills.  Your team will never leave you to invest in them. Go to https://supertechu.com/ for more info.  Go here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.    

Michelle Blevins of C&R Magazine is a consummate professional who gets dragged into crazy conversations with Eric and Larry.   We had a great talk about the industry, Elvis, and other assorted entertaining topics.  We hope you will enjoy the show!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profits by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.  Go here for a discount, https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.  

Matt DiBarra of The Contractor Consultants, has a great history in the trades, multiple generations!  He has grown up learning the nuance of doing business from his father and grandfather.   The skills he learned his whole life have translated into a strong understanding of the trades.   Matt earned a Quality Craftsmanship award from Congress too.   Enjoy our conversation. TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit by teaching them soft skills.  Your team will never leave you to invest in them. Go to https://supertechu.com/ for more info.  Go here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

Leighton Healey joins us again to talk about his new book Winning with Workers which will change your perspective on your team.  This book is based on so much data in the service industry you will miss out on not reading all the great information that will help your company.There's a large emphasis on training and developing workers and building a workforce that resonates with the newest people entering the industry.   The team at KnowHow has spent the last year interviewing the restoration industry's most ambitious leaders. Combining their insights with hundreds of hours of proprietary research, they've successfully uncovered the eight principles of winning with today's workers. TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit by teaching them soft skills.  Your team will never leave you to invest in them. Go to https://supertechu.com/ for more info.  Go here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

Chuck Violand of Violand Management Associates joins us to introduce his amazing book Forging Dynasty Businesses: The Competitive Edge of Enduring Teams.   Chuck has a great background in the service industry and has a pulse on the challenges.  This book was written as a resource, not as a front-to-back read, but as a reference when needed.  The content will help any owner in time of need or when planning their year and need consultation.  Enjoy our talk with Chuck.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit by teaching them soft skills.  Your team will never leave you to invest in them. Go to https://supertechu.com/ for more info.  Go here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.  

Brigham Dickinson is the founder of Power Selling Pros, he is a Spartans Race aficionado, and author of Something to Give, A Journey to Become a Leader Worth Following. We had a great podcast that covered many topics that will delight the listeners and educate them in many ways.  Enjoy our conversation with Brigham.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profit by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.  Go here for a discount, https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.  

Frankie Soriano with We Scope gave us a great conversation you will love.  Frankie has walked the walk in the restoration billing arena.  He knows what it is like to learn a completely new system for estimating and billing.  The challenges are real, and he offers many ideas and processes that can be used in any industry.  Enjoy our talk with Frankie.TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profits by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.  Go here for a discount, https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.  

We had a great conversation with Currie Gavreau of Honest Water Filter.  Currie is an expert in the Water Filtration industry and a business expert, especially in sales.  Currie has been practicing and teaching sales for many years.  You will learn skills from this podcast when Eric and Currie riff on sales tactics.   Honest Water Filter is also leading the industry in providing great water for people all around the country.  Enjoy the show!TITLE SPONSOR:Super Tech UniversityDramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profits by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.  Go here for a discount: https://supertechu.com/register/podcastoffer/.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.  

Michael Israel understands the service industry.  He has been in the business, working in different capacities for many years.   We had a great conversation about all kinds of concepts that our listeners will enjoy and benefit from.  Michael is with Zuper, the world's most powerful field service management software that enables your team to deliver exceptional customer experiences.  Enjoy the show! TITLE SPONSOR:Super Tech University Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills.  Your team can make you more profits by teaching them soft skills.  Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.One to One Business Coaching with Eric:Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.