HotSchedules Opx Podcast

HotSchedules Opx Podcast

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Welcome to the HotSchedules OpX Podcast where we dive into the factors that matter most when achieving operational excellence in your restaurants. With our rotating cast of industry experts we’ll cover everything from the latest trends impacting your business to technology innovations and best pract…

HotSchedules


    • May 1, 2020 LATEST EPISODE
    • monthly NEW EPISODES
    • 26m AVG DURATION
    • 15 EPISODES


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    Latest episodes from HotSchedules Opx Podcast

    "I'm Essential" Project with Tom Frank

    Play Episode Listen Later May 1, 2020 25:27


    The pandemic has put a great emphasis on the essential workforce. A question everyone is asking: are we doing enough to support them? Tom Frank, Founder and CEO of Round World Management, discusses his latest project aimed to bring essential workers the recognition they deserve, with host Mary Kay Hyde, Head of Global Marketing at HotSchedules.  To find Tom Frank: http://roundworldmanagement.com/contact.php To learn more about the 'I'm Essential' Project: http://www.imessentialproject.com/

    Creating a virtual grassroots movement to support displaced teams

    Play Episode Listen Later Apr 22, 2020 37:30


    4 weeks ago when restaurants and bars were told to shutter their doors, it forced team members to look for other opportunities. Killian Ivy, creator of "Happy Hour with your Favorite Bartender", launched this grassroots initiative in Austin as a way to keep the shift alive. The virtual happy hour concept grew overnight, and has now expanded to other cities. Listen to hear how she did it and how you can get involved.  Find Killian: FB:  https://www.facebook.com/groups/499707784047569/ IG: hh_withyourfavoritebartender Email: HappyHourWithYourFaveBartender@gmail.com

    Leaders in Learning Panel: LIVE from the Spark 2019 Conference

    Play Episode Listen Later Jan 20, 2020 41:18


    At our 2019 Spark Conference we hosted a leaders in learning panel with Richard Fletcher, Talent Development Executive at Krystal, Kathy Watkins, SVP of Operations at Johnny Rockets, and Megan Daniele, Director of Learning and Development at Logan's Roadhouse. Topics include: finding the ROI in learning development and how training has evolved through the years.

    Overcoming Merger Challenges & Optimizing Engagement Strategies with CraftWorks

    Play Episode Listen Later Dec 9, 2019 18:08


    Our Content Specialist Guv Callahan sits down with Bryan Williams, Senior Director of Operations for Logan’s Roadhouse, to explore what makes a great company culture and specific ways to connect with today’s employees. Bryan also shares his insights following CraftWorks’ successful acquisition of Logan’s earlier this year. Be the first to hear when new content gets released by subscribing to our podcast! 

    Creating a Healthy, Scalable Culture with Dutch Bros Coffee

    Play Episode Listen Later Nov 25, 2019 19:45


    LIVE from our annual Spark User Conference: Alex Johnson and Kevin Hopper from Dutch Bros Coffee share what it's like to be a “Broista,” their innovative perspective on retention, and why company culture should be the core of everything you do. To learn more about Dutch Bro’s visit www.dutchbros.com

    Don Yaeger on What Makes Great Teams Great

    Play Episode Listen Later Sep 24, 2019 46:20


    Don Yaeger is an 11-time NY Times Best-Selling author, long time editor for Sports Illustrated, Forbes contributor, and our Spark keynote speaker. Our talent development evangelist Angie Hubert sits down with Don to ask the age old question “What makes great teams great?” Whether it’s the New England Patriots or your restaurant operation, Don shares his insight on how you can build a community that thrives off an outstanding culture. With that, Don’s team is graciously offering our listeners 75% off their “Journey to Greatness” 30-day Master course. The course includes:  16 on-demand video lessons taught by Don Yaeger  Fill-in-the-blank outlines to follow along as you learn Downloadable workbook with questions and exercises so you can the apply habits of Michael Jordan, John Wooden, Serena Williams, Shaquille O’Neal, Drew Brees (and more) to your life and business. Head over to hotschedules.donyaeger.com now to access this limited time offer!

    What Makes a Culture Rock? Conversations with Jim Knight and Mary Hamill

    Play Episode Listen Later Aug 29, 2019 36:42


    Jim Knight, the founder and owner of Knight Speaker and best selling author of Culture that Rocks joins our Senior VP of Sales Solutions Mary Hamill. Jim shares his insight on company culture, career growth, and finally, his thought that rocks.

    Webinar Sneak Peak: Managing Labor Compliance at the End of the Summer Season

    Play Episode Listen Later Jul 23, 2019 3:15


    Get a sneak peek of our upcoming labor compliance webinar featuring our Solutions Engineer Steve Williams and Product Manager Chris Sundgren. The webinar is on 7/25/19 @2PM EST register here --> https://bit.ly/2XRLrFL

    Live From the NRA Show: How to Get the Most Out of Industry Events

    Play Episode Listen Later Jun 18, 2019 15:24


    We interviewed industry leaders from brands like Chipotle and TooJay's at this year's National Restaurant Association Show in Chicago. They shared best practices when it comes to attending large scale trade shows and how to get the most out of the event experience.

    A Talent Development Series: Marcus Corporation and their LMS Journey

    Play Episode Listen Later Mar 13, 2019 29:03


    HotSchedules Learning and Technology Evangelist Angie Hubert hosts two talent development experts. Lael Garner-Weadock and Jen Gorman of Marcus Corporation share their insight, advice, and learnings from their LMS journey.

    Kick off 2019 by Setting Your Team up for Success with Kevin Rufty at Firebirds Wood Fired Grill

    Play Episode Listen Later Jan 3, 2019 35:22


    Learning and Development Manager at Firebirds Wood Fired Grill Kevin Rufty and HotSchedules Learning and Technology Evangelist Angie Hubert sat down to discuss the importance of investing in your people, implementing a strong culture, and combating turnover.

    Rethinking Restaurant Forecasting to Increase Revenue with Dean Haskill and Dylan Wattecamps

    Play Episode Listen Later Oct 29, 2018 25:51


    Forecasting is often considered a cost savings exercise. The name of the game is reducing labor right? Not always. Restaurants who want to win in today's competitive environment should focus on providing an optimal guest experience that drives repeat traffic, higher check averages, and positive social media sentiment. We sat down with Dean Haskell of National Retail Concept Partners and Dylan Wattecamps of HotSchedules to discuss the benefits of Activity-Based Forecasting - a form of forecasting that takes your company's business rules and marries it with sales forecasting to generate a blueprint schedule for your stores. We talk about their roles in helping corporate teams drive business results through today's proven solutions. Dylan also explains where forecasting is headed and how next-generation technology can make your managers better at forecasting.

    Becoming a Growth Company with Leah Hanson, Director of Training Director & Implementation at Punch Bowl Social

    Play Episode Listen Later Oct 22, 2018 18:44


    What's the difference between a "Growth Company" and a "Company that Grows?" A focus on the employee experience. That's exactly what we dug into when we sat down with Lean Hanson of Punch Bowl Social to discuss how her organization views growth and development - of footprint and people. Leah's operational background in restaurants and experience opening those first Punch Bowl Social locations was a perfect stepping stone into her role as Director of Training & Implementation. During the episode, you'll hear how she is building brand ambassadors through thoughtful and effective training and development programs that give their teams career growth paths as well as the autonomy to craft a unique experience for every Punch Bowl Social guest. 

    Stacking Your Tech Ecosystem With Anthony Mejia, VP of Technology, Lazy Dog Restaurant & Bar

    Play Episode Listen Later Oct 12, 2018 18:21


    Our 2018 HotSchedules' Spark Conference came to a close in late September. It was three days of learning and sharing between some of the restaurant industry's biggest brands. In this episode, we sat down with Anthony Mejia, VP of Technology for Lazy Dog Restaurant & Bar. Don't be fooled by the 18-minute mark - Anthony and host Laura Price, cover off on quite a few topics including Anthony's expert view on how brands like Lazy Dog are taking advantage of cloud technology, back office platforms, as well as integration partners to design a successful technology ecosystem. They also touch on the employee technology experience and how that attracts and retains talent while keeping the business buzzing efficiently and effectively. To learn more about Lazy Dog Restaurant & Bar, visit www.lazydogrestaurants.com. And stay tuned for more episodes recorded during our 2018 HotSchedules Spark Conference. 

    Growing High-Impact Talent Development Programs with Michele Lange at Habit Burger

    Play Episode Listen Later Jul 20, 2018 32:34


    An interview with Michele Lange, Director of Training and Development at Habit Burger and CHART President and Hotschedules' Learning and Development Product Consultant, Angie Hubert.

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