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In this episode, I had the pleasure of speaking with Maggie Jackson, the brilliant author of Uncertain. Our conversation dove deep into a theme that resonates powerfully with me—especially in the context of instructional coaching: the importance of embracing uncertainty.Maggie makes a compelling case that, although many of us instinctively reach for certainty like a security blanket, that same certainty can often box us in. It can lead to rigid thinking, stifle our creativity, and close us off from new possibilities. Instead, she invites us to view uncertainty not as a threat, but as a catalyst for growth. When we open ourselves up to the unknown, we unlock our capacity for curiosity, resilience, and adaptability.We also touched on some fascinating neuroscience—specifically, how our brains are wired to avoid ambiguity, and how that natural resistance can actually hold us back. Maggie introduces the idea of adaptive expertise, which is all about our ability to learn, unlearn, and relearn in response to new and complex situations. This idea couldn't be more relevant to the work we do as instructional coaches.Thank you for being a part of our community.Feedback: We love hearing from you! Leave us a rating or comment to let us know what you think.Stay Connected: Follow our podcast for more episodes packed with insights and inspiration.Learn more about Radical Learners:www.radicallearners.com
What if your leadership style could become your greatest legacy? In this episode, I sit down with leadership expert and keynote speaker Jim Knight to talk about what it really takes to build culture, develop rockstar teams, and lead with passion. Jim shares how he went from Gatorland and Olive Garden to training at Hard Rock Café and speaking on stages around the world. I also talk about what it looked like to show up on stage while navigating one of the hardest moments of my life, how I managed to cancel high-profile meetings, honor my son's grief, and still deliver a high-stakes keynote that same week. Plus, I also answer your DMs about fast business pivots, launching with confidence, and MORE. In This Episode, You Will Learn 00:00 How I supported my son through his first experience with grief. 08:00 The BTS of delivering a keynote while managing emotional pain. 15:30 How did you start in the service industry? 25:30 Why “edutainment” is the future of speaking. 33:00 Jim's 4 core leadership principles you can implement today. 41:30 What to do if you're working with a toxic CEO. 47:00 Advice for anyone who lost their job during COVID. 51:00 How to reinvent your business fast. 59:00 What happens when you bet on yourself? Resources + Links Sign up for a one-dollar-per-month trial period at shopify.com/monahan Download the CFO's Guide to AI and Machine Learning at NetSuite.com/MONAHAN. Want to do more and spend less like Uber, 8x8, and Databricks Mosaic? Take a free test drive of OCI at oracle.com/MONAHAN. Get 10% off your first Mitopure order at timeline.com/CONFIDENCE. Get 15% off your first order when you use code CONFIDENCE15 at checkout at jennikayne.com. Call my digital clone at 201-897-2553! Visit heathermonahan.com Sign up for my mailing list: heathermonahan.com/mailing-list/ Overcome Your Villains is Available NOW! Order here: https://overcomeyourvillains.com If you haven't yet, get my first book Confidence Creator Follow Heather on Instagram & LinkedIn Jim on Instagram
Welcome to another of our Instructional Coaching Done Well Roadshow mini-series episodes. In this episode, I'm delighted to be in conversation once again with Dr Jim Knight - author, researcher, and co-founder of the Instructional Coaching Group. For many people around the world, Jim's work has shaped how we think about coaching in schools and at the heart of that work sits today's topic of discussion - the Partnership Principles. These seven principles — equality, choice, voice, dialogue, praxis, reflection, and reciprocity — offer not just a framework for coaching, but a way of being in relationship with others. They help us think deeply about what it means to honour the humanity, autonomy, and potential of the people we work with every day. In this conversation, we explore where the Partnership Principles come from, what they look like in action, and how they can shape not only our coaching conversations — but also the culture of our schools and organisations. This is a must listen. Richard Reid – Podcast host.
Math professional development is everywhere—but is it actually helping teachers grow? In this episode, we explore Jim Knight's Outside-In and Inside-Out models of professional learning, diving into why traditional top-down math PD often fails to make an impact and what happens when teachers take the lead in their own learning. Learn how math PD can shift from being a checkbox to a catalyst for real change by aligning with the everyday challenges math teachers face and the students they serve. Whether you lead math PD or participate in it, this conversation will reshape how you think about growth.Key Takeaways:Why outside-in math PD often falls flat, even when strategies are research-based.The power of inside-out math PD in addressing real student needs and fostering ownership.How math leaders and math coaches can support more personalized, impactful professional learning.The role of teacher autonomy and reflection in creating lasting change.Simple shifts to make math PD more relevant, responsive, and effective.Not sure what matters most when designing math improvement plans? Take this assessment and get a free customized report: https://makemathmoments.com/grow/ Math coordinators and leaders – Ready to design your math improvement plan with guidance, support and using structure? Learn how to follow our 4 stage process. https://growyourmathprogram.com Looking to supplement your curriculum with problem based lessons and units? Make Math Moments Problem Based Lessons & UnitsShow NotesLove the show? Text us your big takeaway!Get a Customized Math Improvement Plan For Your District.Are you district leader for mathematics? Take the 12 minute assessment and you'll get a free, customized improvement plan to shape and grow the 6 parts of any strong mathematics program.Take the assessmentAre you wondering how to create K-12 math lesson plans that leave students so engaged they don't want to stop exploring your math curriculum when the bell rings? In their podcast, Kyle Pearce and Jon Orr—founders of MakeMathMoments.com—share over 19 years of experience inspiring K-12 math students, teachers, and district leaders with effective math activities, engaging resources, and innovative math leadership strategies. Through a 6-step framework, they guide K-12 classroom teachers and district math coordinators on building a strong, balanced math program that grows student and teacher impact. Each week, gain fresh ideas, feedback, and practical strategies to feel more confident and motivate students to see the beauty in math. Start making math moments today by listening to Episode #139: "Making Math Moments From Day 1 to 180.
In this first of a series of episodes in our mini-series Instructional Coaching Done Well Roadshow we are going to kick off with the question – Instructional Coaching Done Well – What does that look like? Knowing that every school is different, how do you create a sustainable, impactful instructional coaching program that really works in both the short and the long term? To make a start at answering this question I'm joined by none other than Dr Jim Knight himself alongside our own Executive Director Chris Munro. Join us as we take a deeper look at the Seven Success Factors.
Jim Knight delves into the remarkable success of his latest book, The IC Toolkit, which became a bestseller within two weeks of its release. This comprehensive toolkit is designed for instructional coaches and those who support them, o organized around seven critical success factors for coaching, encompassing personal attributes, professional practices, and systemic support. Knight emphasizes the importance of role clarity for coaches, highlighting that without it, coaches may engage in low-impact activities rather than focusing on strategies that significantly enhance student achievement and wellbeing. He also underscores the necessity of leadership in coaching, noting that effective coaches are supported by leaders who understand and value the coaching process. The reach of Knight's work is global, facilitated by partnerships with organizations like Growth Coaching International, which allows for a broader impact on educational practices worldwide. He passionately advocates for treating teachers as professionals, arguing that this respect is crucial for fostering an environment where both teachers and students can thrive. Knight's insights are not only a testament to his extensive experience and research but also a call to action for educational leaders to invest in meaningful professional development and support systems that empower coaches and, ultimately, benefit students.Let us know what you think!
How does a real estate agent more than triple their business in a single year, especially when the market isn't necessarily booming? Join Eric Thompson on the Ninja Selling Podcast as he sits down with Jim Knight of Thielman Sotheby's International Realty in St. Louis and his Ninja Coach, Brady Smith. Recorded live during a Ninja Installation in Fort Collins, this episode unpacks the incredible journey Jim undertook to achieve remarkable growth in 2024 compared to 2023. Jim openly shares the practical steps and pivotal shifts that fueled his success, framed through Ninja Selling's three keys: Mindset, Skillset, and Action. Discover how Jim moved from inconsistent planning to intentional weekly scheduling using the Ninja Planner, boosted his consistency with the Ninja 9 (even while acknowledging imperfection!), and refined his buyer consultation process to increase efficiency and success rates. Learn about the crucial role accountability played through his coaching relationship with Brady. Perhaps most powerfully, Jim reveals the mindset transformation sparked by a simple yet profound question from Brady: "What if everything went right?" Hear how this shift, combined with strategies like creating a detailed, handwritten vision board, helped Jim cultivate a more positive outlook, overcome challenges, and ultimately achieve not just his best professional year, but his best year personally as well. This episode is packed with actionable insights for any agent looking to elevate their business and life. Episode Highlights: Introduction to Jim Knight (Thielman Sotheby's, St. Louis) and Ninja Coach Brady Smith The Incredible Result: Tripling Business from 2023 to 2024 Breaking Down Success: Mindset, Skillset, and Action (in Reverse!) Action: The Power of Intentional Weekly Planning with the Ninja Planner Action: Improving Consistency with the Ninja 9 (Progress, Not Perfection) Action: Accountability Through Coaching (Sharing the Weekly Plan) Skillset: Increasing "Flow" - Boosting Live Interactions Consistently Skillset: Refining the Buyer Process and Setting Clear Expectations Skillset: Enhancing Efficiency to Free Up Time for Growth Mindset: Aligning Income Goals with Life Vision (Pushing Past Limiting Beliefs) Mindset: The Transformative Question: "What If Everything Went Right?" Mindset: Jim's Unique Handwritten Vision Board Strategy Mindset: Cultivating Positivity and Showing Up with Great Energy The Value of Coaching: Accountability, Encouragement, and Strategic Partnership Key Takeaways: "...consistency on that Ninja 9 really started kicking in." - Jim Knight "...when you become more intentional in your business, it's amazing how much more you get done..." - Jim Knight "...the weeks I planned, I had incredible weeks, and the weeks I didn't plan, all of a sudden my business was falling apart." - Jim Knight "...flow fixes everything." - Jim Knight "It's so important to set expectations with clients. You know, here's what you can expect from me. Here's what it looks like." - Brady Smith "[Brady asked] Jim, what if everything went right?... And you know what, it all went right and it was a lot more enjoyable to go through life that way..." - Jim Knight "...if you don't identify as that person or see as that person, it's going to make it more challenging to get there, I think." - Brady Smith "I'm improving. I'm a work in progress. I'm not done." - Jim Knight Links: Website: http://www.NinjaSelling.com/Podcast Email: TSW@NinjaSelling.com Phone: 1-800-254-1650 Podcast Facebook Group: http://www.facebook.com/TheNinjaSellingPodcast Facebook: http://www.facebook.com/NinjaSelling Instagram: @NinjaSellingOfficial LinkedIn: https://www.linkedin.com/company/ninjaselling Upcoming Public Ninja Installations: https://NinjaSelling.com/events/list/?tribe_eventcategory%5B0%5D=183&tribe__ecp_custom_2%5B0%5D=Public Ninja Coaching: http://www.NinjaSelling.com/course/ninja-coaching/
Get the book, The IC Toolkit Visit Jim's Website, www.InstructionalCoaching.com Listen to Michael Bungay Stanier on Principal Center Radio About The Author Dr. Jim Knight is Founder and Senior Partner of Instructional Coaching Group (ICG), and a research associate at the University of Kansas Center for Research on Learning. He has spent more than two decades studying professional learning and instructional coaching. Jim earned his PhD in Education from the University of Kansas, and is the author of numerous books, including Instructional Coaching, Unmistakeable Impact, and The Definitive Guide To Instructional Coaching. His latest book, with Jessica Wise, Michelle Harris, and Amy Musante, is The IC Toolkit.
In this episode of Coaching Conversations, I had the pleasure of engaging with Jeff Wetzler, author of "Ask: Tap into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life,” and co-founder of Transcend. We delved into the critical roles of curiosity, psychological safety, and high-quality questions in leadership and education. Jeff introduced his ASK approach, which emphasizes fostering curiosity, creating safe environments, and posing insightful questions to unlock hidden wisdom. Thank you for being a part of our community. Feedback: We love hearing from you! Leave us a rating or comment to let us know what you think.Stay Connected: Follow our podcast for more episodes packed with insights and inspiration.Learn more about Jim Knight's 1:1 Impact Coaching: https://www.instructionalcoaching.com/workshop/jim-knights-1-1-impact-coaching/?utm_source=podcast&utm_medium=social&utm_campaign=1to1coachingLearn more about the One Fine Bird Book Club:https://www.instructionalcoaching.com/book-club/?utm_source=podcast&utm_medium=social&utm_campaign=ofbbookclub25
My goodness have I got a chat and half for you for the weeks special.You are about to receive Mind blowing Learning, Authentic emotion, Unbelievable power and Easy to take action.All that and we fix politics as wellBack in November 2023 I had the privilege of appearing on the Thoughts that Rock Podcast, hosted by old friend of the show Jim Knight and today's guest (And hopefully new friend of the show) Brant Menswar.Brants Journey will absolutely blow your mind.This conversation is a masterclass in resilience, reinvention, and the human spirit's capacity to thrive despite adversity. Brant Menswar shares profound insights on how identifying your core values can unlock your potential, empowering you to live intentionally. Whether you're navigating a career change, personal hardship, or searching for direction, Brant's relatable anecdotes, actionable advice, and deeply authentic delivery make this discussion both inspiring and transformative!Enjoy!The GuestBest-selling author, former real-life rock star, and Top 10 motivational speaker, Brant Menswar, helps break down daunting long-term goals into powerful everyday moments giving everyone from the front line to the C-suite an opportunity to "own a moment" and create unstoppable momentum.His dynamic live events are a fusion of ground breaking research, interactive live music, powerful narratives and heart-moving video that ignite an emotional call to action among attendees. With more than a decade of strategic involvement with elite global brands, Brant has honed an unparalleled expertise in catalysing connection, sparking engagement, and driving exponential growth.Website - https://www.brantmenswar.com/The Book, Black Sheep - Get it on Hardcover, Audiobook or KindleFollow on Instagram - https://www.instagram.com/brantmenswar/Headline PartnerRotaCloud is the people management platform for shift-based teams.RotaCloud lets managers create and share rotas, record attendance, and manage annual leave in minutes — all from a single, web-based app.It makes work simple for your team, too, allowing them to check their rotas, request holiday, and even pick up extra shifts straight from their phones.Try RotaCloud's time-saving tools today by heading to https://rotacloud.com/philSilver PartnerFuel your passion for hospitality with the finest speciality coffee from Pact, proud sponsor of this episode! Pact Coffee works directly with smallholder farmers to bring exceptional, sustainably sourced coffee to UK consumers and businesses. As a special treat for listeners, Pact is offering 25% off your 1st, 3rd, and 5th orders - because we know once you taste Pact, you'll never look back. Simply sign up to a subscription at pactcoffee.com and enter the code HOSPITALITYMEETS at the checkout. Looking for a coffee solution for your café, restaurant, or hotel? Pact Coffee delivers unparalleled quality and consistency tailored to your business's...
In this episode, Jessica Wise and Jim Knight take a reflective look at the upcoming year of 2025, discussing personal resolutions, professional aspirations, and the transformative potential of intentional habits. They dive into the power of rebooting routines and the importance of aligning actions with personal and professional goals. The conversation also highlights exciting developments for the Instructional Coaching Group, including new resources, workshops, and partnerships aimed at enhancing coaching practices worldwide. Packed with humor, heartfelt moments, and actionable insights, this episode inspires listeners to embrace gratitude, focus on impactful changes, and make 2025 a year of growth and connection.Thank you for being a part of our community. Feedback: We love hearing from you! Leave us a rating or comment to let us know what you think.Stay Connected: Follow our podcast for more episodes packed with insights and inspiration.Learn more about the Impact Cycle:https://www.instructionalcoaching.com/book/the-impact-cycle/Learn more about the Intensive Instructional Coaching Institute:https://www.instructionalcoaching.com/workshop/instructional-coaching-institutes/
In this episode of the “Coaching Conversations” podcast, Jessica Wise and I take a moment to reflect on the past year and share our hopes for 2025. As the co-founder of the Instructional Coaching Group, I talk about how crucial gratitude, empathy, and genuine connection are in coaching. I share some of the valuable lessons I've learned from experts and emphasize that everyone has a deep desire to be seen and understood. Jessica, one of our talented ICG consultants, shares her appreciation for our collaborative environment and her excitement for the projects we have lined up. Together, we highlight the importance of community and the continuous journey of learning and development in instructional coaching.Thank you for being a part of our community. Feedback: We love hearing from you! Leave us a rating or comment to let us know what you think.Stay Connected: Follow our podcast for more episodes packed with insights and inspiration.Learn more about Jim Knight's 1:1 Impact Coaching: https://www.instructionalcoaching.com/workshop/jim-knights-1-1-impact-coaching/?utm_source=podcast&utm_medium=social&utm_campaign=1to1coachingShortened URL:https://shorturl.at/7vEn6
Jim Knight is a founding senior partner of the Instructional Coaching Group (ICG) and a research associate at the University of Kansas Center for Research on Learning. He has spent more than two decades studying professional learning, effective teaching, and instructional coaching. Knight has written several books and his articles on instructional coaching have been included in publications such as The Journal of Staff Development, Principal Leadership, The School Administrator, and Teachers Teaching Teachers. He directs Pathways to Success, a comprehensive, district-wide school reform project in the Topeka, Kansas, School District and leads the Intensive Instructional Coaching Institutes and the Teaching Learning Coaching annual conference. Michael Faggella-Luby, PhD, is a professor of special education and core faculty of the Alice Neeley Special Education Research and Service (ANSERS) Institute at Texas Christian University. He is also a past president of the Division for Learning Disabilities (DLD) of the Council for Exceptional Children and an associate editor for the Journal of Learning Disabilities. His primary research embeds cognitive learning strategies into subject-area courses to improve reading comprehension for all levels of learners. He has received two national awards for his research, has written 59 scholarly publications, and has presented 90 sessions at national or international conferences. –Impact Cycle- Universal model for change- Identify- Learn - Improve - ten years of careful study. -Identify stage- Where you are? Where do you want to get to? And how are you going to get there? -Improvement - Try things out and figure out what does and does not work. Data makes the invisible visible. Data tells you if you are on track or off track, it is your GPS through the coaching cycle for their learning. -Data is data, there is no good data or bad data. Data tells us about student learning. Is the data somehow tied to professional learning? Data that is collected and chosen by the teacher. It helps to create that collective dialogue. -The objective data could be around engagement, teacher to student talk, levels of questioning, or so much more. More heads analyzing the data is better than one. Keep making adjustments and improvements. Collect and review data frequently. Think about engagement or achievement. -The data helped her see every student. No child was left behind. -Big data - standardized tests can tell us who is consistently benefiting over time. Big data has a big view. Small data is the sweet spot. Teachers identify the data they want to collect to have those micro influences on the small data which can lead to changes in the big data over time. Small data can make a big difference. -Engagement: behavioral engagement, cognitive engagement, or emotional engagement. All data is imperfect. Match your assessment methodology to the kind and level of learning you are wanting to see. -A.I. and the ability for it to remember such huge quantities of information. It is good for specific tasks. Audio files of their teaching. ChatGPT is constantly evolving. It will always give you an answer but it may or may not be what you are looking for. It has enormous potential but it does have limits. It will never replace the teacher or the coach. -Coaching is helping others unleash their potential. Coaching is also about keeping kids first and doing what is best for kids. Having an unmistakable positive impact on the lives of kids. -A coach is saying I am right there with you. Just asking some questions helps you to be the very best of what you can be. Connect with Jim and Michael: -https://www.instructionalcoaching.com/ -@Jimknight99 -@strategicdoc -https://coe.tcu.edu/about/faculty-staff/view/michael-faggella-luby -jim@instructionalcoaching.com
In this episode, Jim welcomes Julie Stern to discuss curriculum design, the transfer of learning, and conceptual understanding in education. Julie Stern is passionate about civic education and curriculum design, emphasizing helping students apply classroom learning to real-world situations. In the conversation, Julie introduces the A.C.T. model—Acquire, Connect, Transfer—as a framework for teaching concepts rather than just facts. The episode underscores the importance of conceptual understanding in fostering critical thinking and preparing students to address contemporary societal challenges.Thank you for being a part of our community. Feedback: We love hearing from you! Leave us a rating or comment to let us know what you think.Stay Connected: Follow our podcast for more episodes packed with insights and inspiration.To learn more about The Impact Cycle workshop click here: https://shorturl.at/ofVJKTo learn more about Jim Knight's 1:1 Impact Coaching click here: https://shorturl.at/eZ7u9
Send us a textIn this episode of Give an Ovation, we welcome Jim Knight, a former executive at Hard Rock Cafe who has transformed his experiences into a dynamic career as a speaker and author. Known for his engaging style, Jim blends the charisma of Guy Fieri with the motivational prowess of Tony Robbins.Zack and Jim discuss:The importance of building a rockstar team and cultivating a vibrant cultureHow to create a guest experience that truly resonatesThe significance of accountability and setting clear expectations for team membersWhy investing in talent leads to sustained success over timeTune in to discover how Jim's unique insights can help elevate your restaurant's guest experience!Thanks, Jim!
In this episode of "Coaching Conversations," Jim Knight and TLC 2024 presenter, Lisa Lande from the Quaglia Institute for School Voice and Aspirations, explore the significance of student and teacher voices in education. Lisa emphasizes that students inherently have a voice, and the focus should be on creating supportive conditions for them to express it. Jim and Lisa also discuss the importance of involving students in their education. Together, they highlight the need for educators to view students as partners, differentiate between noise and genuine voice, and utilize student feedback to enhance teaching practices.Join the conversation to hear how you can create a more inclusive and effective learning environment where all voices are heard and valued.Not able to make it to TLC in person? Join us virtually and watch the sessions at your own pace. learn more by clicking here - https://bit.ly/3JcXp1A
In this special episode, Bridget and Michelle dive into their favorite reads of the year across different genres. Whether you're looking for a gripping fiction, a transformative non-fiction, or an insightful educational read, they've got something for everyone. Join them as they share the books that have captivated their minds and hearts in 2024. Favorite Fiction Books: Michelle's Pick: "Ready or Not" by Cara Bastone, a contemporary romance that captures the upheavals and surprises of life. Bridget's Pick: "All Good People Here" by Ashley Flowers, a thrilling novel by the Crime Junkie Podcast host that delves into a journalist's return to her hometown to solve a gripping murder mystery. Favorite Non-Fiction Books: Michelle's Pick: "The Happiness Project" by Gretchen Rubin, which explores personal quests for happiness through monthly challenges and relatable goals. Bridget's Pick: "The Impact Cycle" by Jim Knight, offering deep insights into educational coaching with practical strategies for teacher support. Favorite Teaching-Related Books: Michelle's Pick: "Productive Math Struggle" by John J. SanGiovanni et al., a guide to enhancing math instruction through strategies that encourage productive student struggles. Bridget's Pick: "Comprehension Connection" by Tanny McGregor, a practical manual to improving reading comprehension through creative and engaging teaching strategies. LINKS: Ready or Not by Cara Bastone All Good People Here by Ashley Flowers The Happiness Project by Gretchen Rubin The Impact Cycle by Jim Knight Productive Math Struggle by John J. SanGiovanni, Susie Katt, Kevin J. Dykema Comprehension Connections by Tanny McGregor SUBMIT YOUR TIME SUCKING HURDLE! We want to know what is sucking up all of your time either as a teacher or just a person. Head over to our website and submit your TSH so that you can have a chance to be featured on the podcast! SUBSCRIBE & REVIEW Are you subscribed to our podcast? If you're not, I want to encourage you to do that today. I don't want you to miss an episode. Click here to subscribe to iTunes! Now if you're feeling extra loving, We would be really grateful if you left us a review over on iTunes, too. Those reviews help other people find our podcast and they're also fun for us to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let us know what your favorite part of the podcast is. Thank you!
In this episode of “Coaching Conversations,” I had the pleasure of discussing the exciting merger between the Instructional Coaching Group (ICG) and Growth Coaching International (GCI) with John from GCI. We delved into the evolution of instructional coaching and explored the numerous benefits that our partnership can bring.We emphasized the importance of maintaining a student-centric approach, which is at the heart of everything we do. Together, we are developing a comprehensive coaching framework that leverages the strengths of both organizations. Collaboration is a powerful tool, and this merger exemplifies how working together can lead to greater outcomes.Our shared vision is clear: to improve educational outcomes and foster continuous improvement for educators and students worldwide. This episode is a testament to our commitment to making a positive impact in the field of education.We'd love to hear your feedback about my weekly coaching conversations. Please consider leaving a rating or review and subscribing to our channel!Interested in learning how out consultant team can make an impact on your school or district? click here Interested in Joining Bryan Goodwin and Jim Knight in a workshop that combines research-based teaching strategies with effective instructional coaching to enhance instruction in schools? Click here.
This week on Game Over: C*ncer, special guest Jim Knight shares his insights on the power of integrating charitable initiatives into your organization's DNA.Join hosts Val Solomon and Dana Nichols as they dive deep into the topics of leadership, employee engagement, and the impact of collective efforts in supporting worthy causes. Jim Knight, an expert in organizational culture, shares his experiences working with Hard Rock International and how it inspired him to incorporate philanthropy into his own business endeavors.Discover how aligning your company's values with charitable actions can attract both employees and customers who share your passion for making a difference. Learn practical tips on involving your team in choosing a cause to support and how to effectively communicate your efforts to build trust and credibility.By the end of this episode, you'll have a roadmap for starting or enhancing your company's charitable initiatives, no matter your size or industry. You'll understand the importance of leading by example and empowering your employees to rally around a common goal. Most importantly, you'll be inspired to make a positive impact on the world while strengthening your organization's culture and brand. Tune in now to learn how you can be a force for good in the fight against pediatric cancer! #GameOverCancer. #PediatricCancer #CannonballKidscancer #CancerResearch #ChildhoodCancerAwareness #CorporatePhilanthropy #EmployeeEngagement #CharitableGiving #CompanyCulture #LeadershipValuesConnect with Jim: https://instragram.com/JimKnightSpeaker/How YOU can make a difference: https://cannonballkidscancer.org/other-ways-to-activate/Connect with Dana: https://www.linkedin.com/in/danaknichols/Connect with Val: https://www.linkedin.com/in/valerie-solomon-516b50b8/Learn more about the Cannonball Kids cancer Foundation: https://cannonballkidscancer.org/
In this episode, Jim Knight engages in a heartfelt conversation with Jennifer Hlavka, who shares her journey in education and her passion for teaching. Jennifer reflects on her early experiences in school, highlighting the profound impact her high school in Richmond, Virginia, had on her love for education. She recalls how her teachers were deeply invested in their students, fostering an environment where she looked forward to learning every day.A pivotal moment for Jennifer was reading Jonathan Kozol's "Savage Inequalities" during her college years. This book opened her eyes to the stark disparities in educational experiences based on geography, igniting her desire to pursue a career in public education. She joined Teach for America and taught in Baltimore City, eventually transitioning into teacher development, where she now supports educators in achieving their career goals.Jennifer expresses her excitement about her upcoming presentations at the Teaching Learning Coaching (TLC) conference. She will lead a pre-conference session on "Better Conversations," emphasizing the importance of effective communication in both personal and professional relationships. She believes that improving conversations can significantly enhance the quality of life and work.At the conference, Jennifer will also conduct a series of sessions focused on coaching for positive classrooms, engagement, and achievement. She hopes to create a collaborative environment where educators can share strategies and insights, ultimately keeping students at the forefront of their efforts.Throughout the discussion, Jennifer's enthusiasm for education and her commitment to fostering meaningful connections shine through. She emphasizes that the quality of conversations in schools directly influences student experiences and outcomes, reinforcing her belief that educators must prioritize student voices in their practices.Learn how the Impact Cycle can make a difference in students lives by clicking here.Are you a Radical Learner interested in taking asynchronous courses to improve the way you teach? click here
In this episode, Jim Knight and Dr. Jessica Wise – fellow hosts of the Coaching Questions podcast, had the opportunity to chat about gearing up for a new school year. As we dive into our discussion, we share our own experiences and thoughts on how coaches can effectively invest in their professional development over the summer while also taking time to recharge. Key topics include: Setting Expectations: We highlight the importance of establishing clear expectations for behavior in the classroom early in the school year to prevent disruptions. Summer Professional Development: Coaches should consider taking time off to rejuvenate, arguing that breaks can enhance productivity. We encourage listeners to clarify their coaching roles and develop necessary tools, such as playbooks and data-gathering methods. Recommended Readings: Jim shares several book recommendations for professional growth, including Coaching A to Z by Hasan Moon and You're Just Not Listening by Kate Murphy, emphasizing the value of effective communication and listening skills. Engaging with Content: We discuss techniques for processing information from readings, such as creating mind maps or summaries, to ensure that learning is retained and applied effectively. The episode wraps up with an invitation to the 2024 Teaching Learning Coaching Conference, encouraging educators to connect and grow together. Overall, the conversation is rich with practical advice and insights for coaches looking to start the school year strong. We'd love to hear your feedback about my weekly coaching conversations. Please consider leaving a rating or review and subscribing to our channel!Learn how to Join us in New Orleans for TLC by clicking here. Interested in joining one of our Institutes? Click here.
Drew Perkins talks with Jim Knight, Founding Partner at the Instructional Coaching Group, about his work and approach to instructional coaching. Click To View Links & Resources Mentioned In This Episode.
In this podcast episode entitled "Unlocking Culture That Rocks With Jim Knight", hosted by Skot Waldron. Our guest Jim Knight, a brand strategist and speaker who has had a diverse career in music, education, and business shares his best secret on helping companies develop cultures and leaders. Jim explains that he prides himself on being an educator at heart and aims to create an edutainment experience for his audience. He uses music analogies to make complex concepts more relatable and engaging. Jim also shares his take on culture, defining it as a collection of individuals with emotional attachments that can't be touched or measured. He believes that culture is often misunderstood because people can't put their hands on it. Website: https://www.knightspeaker.com/
In this episode, Brendan Lee speaks with Bronwyn Ryrie Jones, an instructional coach who supports teachers and instructional leaders to develop their expertise. She discusses the importance of responsive teaching and shares techniques to effectively check for understanding in the classroom. She emphasises the need for teachers to have a deep understanding of the principles behind responsive teaching before implementing specific techniques. Bron also explains the concept of instructional playbooks and how they can be useful for schools. She unpacks the potential dangers and how to avoid these pitfalls. Resources mentioned: Jim Knight, Ann Hoffman and Michelle Harris - Instructional Playbook West Beechborough PS Brad Nguyen Tom Sherrington and Oliver Caviglioli - Teaching Walkthrus Dylan Wiliam and Siobhan Leahy - Embedding Formative Assessment Harry Fletcher-Wood - Responsive Teaching Atul Gawande - The Checklist Manifesto You can connect with Bronwyn: Twitter: @BronRyrieJones Linkedin: @bronwyn-ryrie-jones/ Website: bronwynryriejones.com You can connect with Brendan: Twitter: @learnwithmrlee Facebook: @learningwithmrlee Website: learnwithlee.net Support the Knowledge for Teachers Podcast: https://www.patreon.com/KnowledgeforTeachersPodcast
In this Coaching Q&A episode, Jim Knight and Jessica Wise explore the evolution of the term "instructional coaching" through Jim's extensive research and work. Jim Knight shares his early career experiences that led to the development of the partnership approach, which forms the foundation of instructional coaching today. They discuss the importance of coaching, goal setting, and improving teaching practices. Jim Knight talks about his work with principals and teachers in Topeka schools, where he modeled inclusive teaching methods. He also outlines the goal-setting framework he developed with Michelle Harris, emphasizing student-centered goals that are emotionally compelling and achievable.Jessica and Jim delve into the definition and misconceptions of instructional coaching, highlighting the need for adaptive responses to complex teaching challenges. They emphasize the effectiveness of the partnership approach, which has been shown to make teachers more likely to embrace new ideas.Jim Knight explains the process of instructional coaching, the impact cycle, and the importance of mutual respect and collaboration. They discuss various coaching approaches, including facilitative, directive, and dialogical, and stress the importance of dialogue in fostering teacher growth.Finally, they reflect on the contributions of many experts in developing the instructional coaching model and address common misconceptions. Jim Knight and Jessica Wise underscore the significance of seeing teachers as professionals and making a meaningful difference in students' lives through coaching.I'd love to hear your feedback about my weekly Coaching Conversations. Please consider leaving a rating or review and subscribing to our channel.Interested in learning how our wonderful consultants can make an impact on your school or district, click here. To purchase our planner, click here.
In this episode, I sit down with my long-time friend, educator, and co-author of Understanding By Design (UBD), Jay McTighe. In our conversation Jay shares the origins of UBD and its evolution over time, emphasizing its focus on fostering deep understanding in students through backward design.Have a listen as we discuss the collaborative work of Jay and Grant Wiggins, co-author of UBD, and the importance of open-minded discourse in educational development. Jay clarifies common misconceptions about UBD and highlights its adaptability to diverse learning needs, promoting inclusivity and engagement in the classroom. We explore practical strategies for implementing UBD, including the role of instructional coaches in supporting teachers and the importance of alignment between goals and assessments. Jay closes the episode with reflections on the enduring relevance of UBD in today's rapidly changing world, and he underscores its role in equipping students with essential skills for lifelong learning.I'd love to hear your feedback about my weekly Coaching Conversations. Please consider leaving a rating or review and subscribing to our channel.Stay ConnectedSubscribe to Jim Knight's Coaching Conversations Podcast on your favorite podcast platform to receive updates on new episodes and access to valuable resources.Learn MoreTo learn more about our annual TLC conference, click here.Prepare for the start of next school year with the Intensive Instructional Coaching Institute, our most comprehensive offering that gives you everything you need to be an effective coach by clicking here.
Text the showJim is a sax player based in London.His credits include artists like Leona Lewis, Kylie Minogue, Gary Barlow, and Rick Astley.Amongst many other things, we discussed not fitting in, how being a producer changes one's perspective, and the emotional impact of music.I hope you enjoy our conversation as much as I did.(Recorded May 13 2024)Support the Show.Follow me on Instagram - @nategrooveSubscribe to support the show - https://www.buzzsprout.com/2058148/supportAny questions or guest suggestions, please email nwinsessionwith@gmail.comGet 20% off all Safari Pedals plugins. Enter code Session20 at checkout!
"If teachers have areas in which they can be developed, instructional coaches have the coaching program in our district, and leaders and aspiring leaders have ways to learn - what if we created a way for facilitators to learn? Because whoever is facilitating all of that learning, they need to be poured into as well. They need to be developed, too." - Dr. Jessica WiseHello and welcome back to our monthly Coaching Questions episode, where we dive deep into the world of coaching and education. I'm your host, Jim Knight, and I'm thrilled to be joined once again by ICG consultant, Dr. Jessica Wise.This week, we celebrate a significant milestone in Jessica's journey – her doctoral accomplishment in the field of education. It's a momentous occasion that deserves recognition, and we couldn't be more excited to share in her success.Jessica's doctoral research encompassed human focus facilitation. In our conversation, she discusses what it means to be more focused on the humans and less focused on the presentation. Listen in as Jessica shares the four ways to prioritize your learners and ensure meaningful professional development experiences where they feel refreshed, rejuvenated, and empowered.I'd love to hear your feedback about my weekly Coaching Conversations. Please consider leaving a rating or review and subscribing to our channel. Keep up to date with everything ICG by signing up to our newsletter by clicking here. To learn more about the Paris Institute and how to attend, click here.
My conversation today is with Dr. Jim Knight, Founder and Senior Partner of Instructional Coaching Group (ICG). Jim is also a research associate at the University of Kansas Center for Research on Learning and has spent more than two decades studying professional learning and instructional coaching. He earned his PhD in Education from the University of Kansas and has won several university teaching, innovation, and service awards. He's also authored several books including Unmistakable Impact (2011), High-Impact Instruction (2013), Better Conversations (2015), The Impact Cycle (2018), and The Definitive Guide to Instructional Coaching (2021).What I appreciate about Jim is the thoughtful way that he shares his learning. He's been on my podcast several times, and our conversations are not just about me asking questions and him sharing his knowledge. Jim is very authentic and genuine in the way he shares and he doesn't ever imply that he has the so called ‘right' answers but rather remains very curious and centered on what might be rather than what is absolute. In today's episode we explore themes of:Learning to better know self in order to best show up for those who we coach and leadWe also dive into strategies that help to promote and facilitate peer coaching in organizationsThe impact for culture on coaching conversationsKnowing the importance of taking a flexible approach when coaching others….When I reflect on my friendship with Jim and who he really is…. this quote comes to mind: "A meaningful life is not about being rich, being popular, being highly educated or being perfect. It's about being real, being humble, being able to share ourselves and touch the lives of others."To me this is who Jim is, so generous with his time and very real. He's a humble person who always strives to learn and grow and in the process change the lives of so many leaders and educators that are so lucky to work with him. You can find out where to connect with Jim in the show notes of today's episode. If you haven't connected with him, I highly recommend doing so and signing up for any training that you can. I hope you find value in today's discussion with Jim Knight Please share this episode with anyone who you feel will benefit from listening. Thank you!Connect With Jim:TwitterWebsiteLinkedInFacebookJim's books can be found here. As I pay all expenses on my own for all costs associated with my Run Your Life Podcast, I would appreciate any support by sharing these episodes with people in your own network and even leaving my podcast a review on ITunes. It would be very much appreciated. Thank to all my listeners over the years for their support with this podcast.
Hello, and Welcome to Coaching Conversations, where we explore the transformative power of coaching in education. I'm Jim Knight, your host, and today I'm thrilled to have Mariah Rankine-Landers, EdM, join me for an inspiring discussion.Mariah is a visionary educator who challenges the status quo and advocates for the integration of contemporary arts into the educational system. Her passion lies in redefining the purpose of education, placing the role of artists at the forefront of nurturing imagination, innovation, and critical thinking in young minds.With a firm belief that tending to our hearts and embracing the arts can dismantle oppressive systems in schools, Mariah leads with love and conviction. As the co-founder of Rise Up! An American Curriculum, inspired by the musical "Hamilton," she is on a mission to revolutionize teaching and learning through creative inquiry.In our conversation today, Mariah will share her insights on how to cultivate environments where students can fully bloom and thrive. We'll explore the transformative potential of integrating the arts into education and how it can shape attitudes, assumptions, and patterns of knowing for both teachers and students.Please join us as we dive into Mariah's journey as a catalyst for change in education. This episode promises to be enlightening, inspiring, and filled with actionable strategies for educators looking to create sanctuaries of learning where all students can flourish.I'd love to hear your feedback about my weekly Coaching Conversations. Please consider leaving a rating or review and subscribing to our channel. To learn how our 16 week Instructional institute can make an impact on your teaching or district, click here. To learn more about the Paris Institute and how to attend, click here.
Brace yourself for a gripping recount of heroism on the highway as we join the extraordinary team of Suburban Towing operators who've turned their day-to-day challenges into tales of bravery. Picture this: A tractor-trailer dangling precariously off a bridge, and the only thing standing between it and disaster is the skill and nerves of Stan Stanley, Jeff Edwards, Justin Shaper, and Jim Knight. Their meticulous planning and precise execution remind us that the unsung heroes of the road are more than just tow truck drivers—they are lifesaving operatives working against the clock. We delve into the heart-stopping moments of this rescue and celebrate the unsung heroes who keep our roads safe.Tune in for a rare behind-the-scenes look at how advancements in technology and training are reshaping the towing industry. Discover how a tight-knit collaboration among first responders leads to the seamless execution of complex recovery operations. Our guests from Suburban Towing, including seasoned pros and safety supervisor Jim Knight, recount a particularly nerve-wracking recovery involving a Sysco Foods delivery truck. You'll get an insider's perspective on the rigging process, the strategic placement of hooks, and the invaluable role of teamwork when the stakes are at their highest.As we wrap up another episode filled with heart-racing stories and professional insights, remember that your engagement fuels our efforts to shine a spotlight on these highway heroes. If you're moved by the courage and expertise showcased today, share your own stories by reaching out to our hotline—you might just be the next voice guiding our community. The road ahead is all about connection, learning, and most of all, safety, so buckle up and join us next time for more untold stories from the front lines of towing and recovery.
Welcome to Coaching Conversations, where we explore innovative approaches to teaching and learning. Today I have the pleasure of speaking with my dear friend and extraordinary voice in education, Carol Tomlinson. I'm your host, Jim Knight, and I'm excited to bring you insights from the forefront of education.With a focus on curriculum, differentiated instruction, and formative assessment, Carol's work at the University of Virginia has always aimed to empower classroom teachers to enhance the learning experiences of diverse learners. Through over 300 publications, including bestselling books like How to Differentiate Instruction in Academically Diverse Classrooms and The Differentiated Classroom, Carol has strived to provide practical strategies for educators worldwide.Named Outstanding Professor at UVA's School of Education and recognized as #12 in the Education Week Edu-Scholar Public Presence Rankings, my commitment to advancing educational discourse remains steadfast. Whether it's through her writing or collaborations with educators nationally and internationally, Carol's goal is to foster learner-centered classrooms where every student can thrive.Join me on Coaching Conversations as we delve into the principles and practices of differentiation, formative assessment, and creating inclusive learning environments. Whether you're a teacher, a school leader, or simply passionate about education, this podcast is your resource for transformative ideas and actionable strategies.Tune in as we embark on a journey to elevate teaching and learning for all students. I'd love to hear your feedback about my weekly Coaching Conversations. Please consider leaving a rating or review and subscribing to our channel. To learn more about our Instructional Coaching Institute and how to attend, click here. To learn how to join out System Support: What Administrators need to know virtual workshop, click here.
Tricia McKale Show Notes: -Preparedness meets lucky opportunities - Middle school teacher turned Instructional Collaborator via Jim Knight. -Working with adults with a lot of trial and a lot of error. Found that the behavior management system was getting in the way of us doing instructional coaching. Behavior is where my life is at and I was a Tier 3 student in school. -C.H.A.M.P.S. - Conversation. Help, Activity, Movement, Participation, Success. Think about different modes of learning throughout the learning day. That is one portion of a really comprehensive behavior management plan is your expectations for instructional activities. -Moving toward and a real emphasis on the S.T.O.I.C framework. S.T.O.I.C. is a culmination of all the variables of some level of power and control over. How do we set up a system of observation to provide feedback to children? An umbrella under which C.H.A.M.P.S. belongs. -All the acronyms - We need to clarify and unpack all the packages of those acronyms for our new teachers and all of us. We need to find a way to navigate through them fluidly to best serve the needs of our kids and educators. -Creating a system or framework of support for all staff. We want teachers to apply it in order to have an unmistakable impact. Truly MTSS as leaders and coaches- comprised of both evaluators and nonevaluators to create that for staff. Let leadership teams proactively build that staff support. -Behavior support is an underpinning to good instruction. However, if you have good instruction that may eliminate many big behavioral issues within your classroom. How to leverage Coaches within Tier 1? Where are we having system challenges? Systemic change is the key to change over time. -Interdependence between honoring your administration, your system goals, and your educators, “How do we navigate this system-rich environment?” How do I actively engage this group of kids? - Can you create a sense of urgency without a sense of overwhelm? Is that possible? What are the small steps? What were the expectations not being met? -If you were to coach someone who was going into coaching and you could only say what you could say, what would you say? -Lets look at the system in which coaching was occurring. - If you were to say someone was headed into coaching and they had one hard thing to face, what would you tell them? How do you find the interdependence between balancing administration and system goals while honoring them, as well as the teacher in front of you, and respecting the finesse, and nuance to help each other all see each other's perspective and build that remarkable synergy? -Validate all entities, and rock the boat, while staying in it. What are our true beliefs? What are those really big challenges? How might we master the communication challenges to make that happen? We have much more in common than we have in different. Shut off the advice monster. -You have to suspend the idea that you have all the answers to push forward. - We do the best we can. Of course, it is difficult to receive constructive feedback of any kind”: we have to stop thinking of ourselves as perfect entities. If we think of ourselves as “goodish entities” then we are on the right path!” -Stop solving, start asking, efficacy! Our goal is to bring out the efficacy in others. Stop solving, start asking. -STOIC Screener in the book to help provide that data as a third point in a coaching conversation. How to coach various coaching situations. -It is not us, it is always them. You took the tools, ran, and put them into place. Small changes made such a huge difference. Use a solid research-based approach through a coaching dialogue. -Holding the individual and the system all in one is pivotal. -Meet attack with inquiry. -We tried. Master the starfish effect. Make a difference to that one. The day-to-day wins have to be enough to sustain you. Connect with Tricia: safeandcivilschools.com
Welcome back to Coaching Conversations, where we delve into the world of education, leadership, and personal growth. I'm your host, Jim Knight, and today, I'm thrilled to bring you a dynamic duo from the Crowther Centre: Dr. Ray Swann and Dr. Mark Dowley.Dr. Ray Swann, the Head of the Crowther Centre, brings a wealth of experience in education and well-being programs. With a background in medical education and a passion for evidence-informed practice, Ray has made significant strides in educational leadership. From being recognized as a national Top 50 educator to hosting the popular Understanding Boys podcast, Ray's insights are invaluable. He's also a sought-after consultant in identity performance coaching, particularly for medical trainees facing the daunting residency interview process.Joining Ray is Dr. Mark Dowley, the Associate Head of Staff Development and Instruction at the Crowther Centre. Mark's expertise lies in driving school improvement through enhancing instructional quality. With accolades from VCAA and The Educator Magazine, Mark's impact on teaching and professional learning is undeniable. As a certified Instructional Coach and an Adjunct Lecturer at La Trobe University, Mark's contributions to coaching and staff development are exemplary.In this episode, Dr. Ray Swann and Dr. Mark Dowley discuss effective coaching programs, focusing on improving classroom instruction. They emphasize the integral role of instructional coaching in enhancing human performance, echoing Atul Gawande's view. Ray and Mark highlight their journey in developing an instructional playbook for excellent instruction and achieving widespread implementation of coaching with positive outcomes.Stay tuned for Coaching Conversations, where every discussion brings new perspectives and actionable strategies for success.I'd love to hear your feedback about my weekly Coaching Conversations. Please consider leaving a rating or review and subscribing to our channel. To learn more about the Paris Institute and how to attend, click here. To learn how Better Conversations can have an impact on your daily life, click here.
Jim Knight is a founding senior partner of the Instructional Coaching Group (ICG) and a research associate at the University of Kansas Center for Research on Learning. He has spent more than two decades studying professional learning, effective teaching, and instructional coaching.
Hello and welcome back to our monthly Coaching Questions episode between ICG consultant, Jessica Wise and me, Jim Knight. In this episode, we explore insights from my book, "Unmistakable Impact," which simplifies the process for achieving dramatic student outcomes through targeted, consistent professional learning done with teachers, not to teachers.Discover the characteristics of Impact Schools, including a focused improvement plan, a culture encouraging ongoing professional development, and alignment of purpose and actions among all staff members. Join us as we discuss how to translate the joy of learning into high-leverage practices that truly make a difference.This episode is a valuable resource for principals, workshop leaders, professional learning communities, and instructional coaches. Tune in for a roadmap to remarkable results and learn how, when everyone learns, every student receives excellent instruction every day in every class. Join us for a conversation on creating an unmistakable impact in education and the complexity of helping.
Are you looking for ideas to help improve your instructional coaching cycles? In this episode, Jim Knight, Founder of Instructional Coaching Group, joins me to discuss fine-tuning your instructional coaching cycles! During the show, we talk about setting goals, collaborative conversations, and prioritizing student learning. Jim also discusses honoring teachers as professionals and ways to partner with them for more effective coaching cycles. Some other topics we explore are the seven success factors, reflecting on coaching cycles, and questions to ask teachers. Listen to this episode now if you want to make a bigger impact on your teachers and students! -Chrissy Beltran Buzzing with Ms. B Instagram - https://www.instagram.com/buzzingwithmsb/ Buzzing with Ms. B TpT - https://www.teacherspayteachers.com/Store/Chrissy-Beltran-Buzzing-With-Ms-B Instructional Coaching Cycle Forms & Coaching Introduction Slide Show - https://buzzingwithmsb.com/product/coaching-cycle-forms-and-slide-show-for-instructional-coaching The Coaching Podcast Show Notes - https://buzzingwithmsb.com/Episode175 Thank you for listening to Buzzing with Ms. B: The Coaching Podcast. If you love the show, share it with a coach who would love it too, subscribe to this podcast, or leave me a review on iTunes! It's free and it helps others find this show, too. Happy coaching! Podcast produced by Fernie Ceniceros
SummaryGet ready for a high-energy episode of Service Evolution as hosts Shawn Black and Jim Robinson sit down with world-renowned keynote speaker, best-selling author, and podcast host, Jim Knight. As a training and development expert, Jim teaches organizations of all sizes how to attain their own “rock star” status. Jim utilized his experiences and natural-born creativity to consistently develop cutting-edge training concepts, which have won numerous outstanding awards. Additionally, Jim has been recognized by Training Magazine as representing one of the Top 125 training companies in the world out of all industries, and has been featured in many notable publications such as Forbes Magazine, Inc. Magazine, Fast Company, Entrepreneur Magazine, and Fox Small Business News. In this captivating conversation, Jim delves into one of his most recent books and keynote presentation Create Unforgettable Experiences and Turn Customers into Fans, which ranked among Amazon's #1 Best Sellers list. He also offers a plethora of insights that are vital for any service industry leader aspiring to elevate their customer service game to new heights of excellence.Show Notes(1:12) Introduction to Jim Knight(5:56) The Importance of Being Customer Obsessed(9:00) Practical Tips for Personalizing Customer Service(12:15) Turning Moments from Mediocre to Amazing(17:35) Occupying a Customer's Mental Shelf Space(23:37) Success Stories of Companies' Raving Fans (29:22) Obtaining a Permanent Spot in the Client's Mind(36:54) Actionable Ways to Make a Bigger Impact on Customers(43:52) Closing QuestionLinksShawn BlackJim Robinson CGP Maintenance and ConstructionJim KnightKnight SpeakerQuotes“I think if you can personalize it, and I would go even farther to say if you could truly customize and individualize the [customer] experience...not that you have to go completely over the top, but I do think when you can make somebody feel seen and heard, you got them. You got them for a little bit longer. I don't know how long you bought them, but you just got them a whole lot longer than if it was just transactional. That's absolutely not good enough. You've got to make it about them.” - Jim Knight, (9:07)“If there's a way for you to focus exclusively on the team members, you get them to have a positive experience and you love on them, they're going to keep showing up. They're going to be engaged. You will create an army of giants who will then parlay up to the top to take care of the guests.” - Jim Knight, (16:31)“I think it's a combination of what you're saying and what you're doing that ultimately gets to that emotional connection. I think if you get ensconced into their mental shelf space, you've avoided that mediocrity. And maybe the bar really is so low that if you did a little bit more than what they were expecting, I think you're going to win. And I think companies who focus on this will leapfrog their competitors.” - Jim Knight, (29:47)“Immediate stuff that you can start doing right now is hire awesome people, do these fundamentals, but then at the back end, the very last one, you've got to go over the top when it comes to service recovery.” - Jim Knight, (39:08)“I talk a lot about organizational cultures and a part of that is service. I'm a firm believer that, regardless of your position, I think a single person with great ideas can start a revolution. That's how countries are overthrown. That's how philanthropic organizations get started. That's how company cultures get amped up. I think everybody who's listening or watching right now, regardless of their role, can start coming to the party, giving some really good ideas, and thinking creatively.” - Jim Knight, (42:32)
Nate chats with former Unatego Boys Basketball Coach, Jim Knight. He tells us about the unexpected twists and turns in his coaching journey that led him to become a very successful MAC coach. Jim also talks about what he learned from his experiences coaching in Delhi and across the country in Arizona.
Are you looking for a simple yet impactful way to squeeze in a little professional development during the holiday break? I absolutely loved to use this time off to not only recharge but to binge a professional development book I knew I wouldn't have time to read while in the classroom. Before diving into books, we typically like to know if they are helpful and worth the read, especially if we are reading them during our breaks. To help you find a book that may be just what you're looking for, I put together a list of five amazing and binge-able books I love and trust and think that you will really enjoy reading over break! In this episode, I am sharing an overview of each of these incredible books and the top objectives covered in each so you can find the right one for your professional development needs. Episode Highlights:03:57 - Why High Impact Instruction by Jim Knight is great for both new and veteran teachers 07:37 - What book to read if you are looking to help struggling readers and build a culture of reading in your classroom11:39 - Why I consider 7 Mighty Moves to be a comprehensive toolkit for early literacy educators14:50 - The perfect professional development book if you are looking for strategic ways to bring the science of reading into your classroom18:46 - What book I recommend if you are looking to create an environment where students are encouraged and excited to engage in a diverse range of textsResources:High Impact Instruction by Jim Knight From Striving to Thriving by Stephanie Harvey and Ann Ward Shifting the Balance by Katie Cunningham, Jan Burkins, and Kari YatesAbove the Fray by Julia Lindsey7 Mighty Moves by Lindsay KemenyFree Close Reading GuidebookThe Literacy Lounge Facebook groupLeave your rating and review on Apple Podcasts!Show Notes: https://cieraharristeaching.com/episode12
In this episode, Accelerate Host Rob Grimes has an insightful conversation with Jim Knight about the hospitality industry, focusing on the intersection of culture, technology, and customer service. They examine how new technologies like online ordering and handheld devices can improve operations but also potentially hinder the guest experience and company culture if not implemented thoughtfully. Jim draws on his extensive background in hospitality training, and his roots as a rock musician and middle school teacher, to provide perspectives on maintaining high service standards and connections with guests in an increasingly tech-driven world. They explore ideas like customized tech training for different generations of staff, making devices visually familiar, and using tech to enable employees to focus more on customer relationships. Overall, a thought-provoking dialogue about adapting hospitality's people-first mentality to the digital age makes this a must-listen episode of Accelerate.
In this enlightening episode of Coaching Conversations, our host, Jim Knight, engages in a dynamic conversation with Brian Sepe. Together, they explore the vital topic of leveraging data effectively in the classroom.Drawing inspiration from Jim's upcoming book "Data Rules", Jim and Brian delve into the transformative role of data in shaping educational practices. This episode offers listeners valuable insights into the practical application of data-driven decision-making, illuminating how educators can harness the power of data to enhance student learning and drive instructional improvement.To learn more about our upcoming Institutes and sign up, Click here.
Join us for an inspiring episode of Coaching Conversations as we welcome a distinguished guest, Russ Quaglia, the Executive Director of the Quaglia Institute for Voice & Aspirations. Russ is renowned for his unwavering commitment to nurturing student voice, and in this episode, we delve deep into the world of 'Educator Voice, Student Voice, and Instructional Coaching.'Russ Quaglia's extensive expertise in elevating student voice and aspirations brings a fresh perspective to the coaching landscape. As a dedicated advocate for empowering both educators and students, Russ's insights are invaluable. Russ shares his vision for creating inclusive and empowering learning environments, where all voices are not only heard but also valued.Jim Knight, our esteemed host and leading expert in instructional coaching, guides this captivating conversation. Together, they uncover strategies for coaches to harness the power of educator and student voices, fostering a culture of collaboration, growth, and authentic engagement in educational settings.To learn more about how the Impact cycle can improve your daily life, click here.
Jim Knight is a renowned keynote speaker, author, podcast host, and CEO featured in Forbes Magazine, Inc. Magazine, Fast Company, Entrepreneur Magazine, and Fox Small Business News. He is here today to talk about how he left a 21-year career at Hard Rock Café in his 40s to become his own boss and highly-paid keynote speaker. In today's episode, we talk about:Keynote SpeakingChanging careersPersonal developmentHard Rock CaféEntrepreneurship How to Raise Your Speaking RatesWhy do some people take the career change leap and others do notManagement trainingJim's contact information:www.knightspeaker.comMolly's contact information:www.mollysider.com@mollyatthisageA full transcript is available at www.iamthisage.com
Join us for an enlightening episode of Coaching Conversations as we bring together a panel of presentation experts: Jim Knight, Marcia Tate, Tom Guskey, and Randy Sprick. In this special episode, we dive deep into the world of effective presentations and discover the secrets to captivate and inspire your audience.Our esteemed guests bring a wealth of experience to the table: Marcia Tate - Renowned education consultant and author known for her expertise in brain-compatible teaching and learning strategies.Tom Guskey - Distinguished professor and author, specializing in assessment and grading practices that drive learning. Randy Sprick - Internationally recognized expert in behavior management and author of best-selling books on school discipline.In this episode, we uncover the core principles of delivering presentations that leave a lasting impact. Our experts share strategies to engage your audience's brains, create meaningful assessments, and manage audience behavior effectively.To learn more about and join us at this years TLC Conference, click here.To learn more about how The Impact cycle can improve your daily life, click here.
Join us for a captivating episode of Coaching Conversations, where we bring together two instructional coaching visionaries: Jim Knight and Dr. Marti Elford. In this special partnership episode, we explore the transformative impact of instructional coaching on education.Dr. Marti Elford, Program Designer for the online High Incidence Disabilities Teacher Education Practicum program at the University of Kansas, brings her wealth of experience as a classroom teacher, reading specialist, and instructional coach to the conversation. With a Ph.D. in Special Education and expertise in using technology for teacher development, her insights are invaluable.Discover the profound influence of coaching on both pre- and in-service teachers' professional growth. Dr. Elford shares her groundbreaking work in virtual learning environments like TeachLivE and innovative technologies such as bug-in-ear feedback systems.To learn more about and join us at this years TLC Conference, click here.To learn more about how to have better conversations, click here.
Join Jim Knight, the visionary behind the Instructional Coaching Group in this illuminating episode, as he answers questions that delve deep into the world of instructional coaching, focusing on the art of finding effective starting points for coaches. Jim Knight, renowned for his groundbreaking work in educational coaching, introduces us to two powerful tools that have revolutionized the coaching landscape: checklists and The Impact Cycle. Discover how these tools can transform coaching interactions and drive meaningful change in teaching practices. Checklists provide a structured foundation for coaches, offering clarity in identifying key areas for improvement. Meanwhile, The Impact Cycle, with its three stages – Identify, Learn, and Improve, serves as a comprehensive framework guiding coaches through a systematic process of reflection, feedback, and collaboration. Through practical insights and real-life examples, this episode equips both seasoned and aspiring instructional coaches with the knowledge and inspiration to embark on a transformative coaching journey that positively impacts students and the entire educational community.To learn more about joining us in-person or virtually at this years TLC Conference, Click here.To learn more about how the Impact Cycle can make a difference in children's lives, click here.
Join host Jim Knight in a captivating episode of Coaching Conversations as he sits down with Dr. Kim Richardson, a seasoned Professional Certified Coach (PCC) recognized by the International Coaching Federation. Dr. Richardson's remarkable journey includes roles as Chief Strategic Consultant for Keep Rising and Induction and Development Director for Hampton City Schools, Virginia.In this episode, Dr. Richardson shares her expertise on cultivating certainty and autonomy in education. With a pulse on the ever-changing educational landscape, she guides us through strategies to nurture a sense of assurance amidst uncertainty. As an advocate for autonomy, Dr. Richardson reveals the transformative impact of allowing educators the freedom to innovate while providing essential guidance.Dr. Kim is set to shine as a keynote speaker at this year's much-anticipated TLC Conference in Orlando, taking place from October 16th to 18th. Eager to learn more about the conference? Feel free to explore all the details at https://www.instructionalcoaching.com/tlc2023.But that's not all – if you're looking to delve deeper into Dr. Kim's insights, don't miss the chance to enroll in the transformative Radical Learners course. Discover more and sign up at https://www.radicallearners.com/. Don't miss out on these exceptional opportunities to expand your horizons!To learn more about What Administrators need to know, click here. To learn more about our Better Conversations Institute, click here.