Re:Applied, an Applied Client Network podcast

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From Applied Client Network and the team behind Connections, this is Re:Applied. Have you ever wondered how insurance agencies or brokerages are using Applied Systems technology to manage their businesses? Are you curious what other toolshelp improve day-to-day insurance functions? In Re:Applied, Applied Systems users will share stories about how they use technology and skill to revolutionize the business of insurance. Hosted by Applied Client Network President and CEO Brian Langerman, and featuring subject-matter experts, each episode will spotlight a member agency or brokerage case study. We’ll also welcome Applied Systems executives on a regular basis. Tune in for ideas on how you can keep your insurance business ahead of the curve in today’s digital age. Then, take what you hear and "reapply" it to your own system, to your workflows, to your reporting.

Applied Client Network


    • Dec 16, 2022 LATEST EPISODE
    • monthly NEW EPISODES
    • 22m AVG DURATION
    • 27 EPISODES


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    Latest episodes from Re:Applied, an Applied Client Network podcast

    S03 EP 6: Inspiring Greatness in Technology and Operations

    Play Episode Listen Later Dec 16, 2022 24:28


    This episode of Re:Applied is sponsored by ReSourcePro. On the season three finale of Re:Applied, Applied Client Network CEO Brian Langerman sits down with Rich Belanger (Chief Technology Office, Applied Systems) and Anupam Gupta (Chief Product Officer, Applied Systems) to discuss tenets for success, what they find inspirational as professionals in the industry, and what's coming down the pike with regards to Applied Systems technology. For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. 

    S03 EP5: Elevating Your Cybersecurity Knowledge

    Play Episode Listen Later Nov 30, 2022 21:45


    On this episode of Re:Applied, host Miriam Kasseris speaks with Tanner Randolph, CISO of Applied Systems, about how to best protect your agency from looming cybersecurity threats.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. 

    S03 EP4: Leveraging One System to Manage Your Agency's Needs

    Play Episode Listen Later Nov 17, 2022 26:14


    This episode is sponsored by InsuredMine.In this episode of Re:Applied, host Miriam Kasseris speaks with Rich Belanger, Chief Technology Office with Applied Systems, and Jean Stroud of Oakbridge Insurance, about the return on investment of having one system to manage all of your agency's needs.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. 

    S03 EP3: Nurturing Mental and Emotional Wellbeing

    Play Episode Listen Later Sep 21, 2022 34:44


    On this episode of Re:Applied, host Miriam Kasseris speaks with Rachel Druckenmiller (Founder of Unmuted). During their discussion, Miriam and Rachel discuss the importance of nurturing the mental and emotional wellbeing of employees in an effort to keep them engaged and performing at a high level.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. 

    S03 EP2: Approaching Workplace Wellness

    Play Episode Listen Later Sep 14, 2022 31:02


    On this episode of Re:Applied, host Miriam Kasseris speaks with Claudia St. John (President of Affinity HR Group). During their discussion, Miriam and Claudia deep dive into the facets of workplace wellness and tips for how to keep employees engaged as we continue to navigate shifts in the professional landscape. For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. 

    S03 EP1: Managing a Multi-Generational Workplace

    Play Episode Listen Later Sep 8, 2022 22:57


    Welcome back to Re:Applied for season three! To kick off a focus on all things operations and wellbeing in the workplace is new host Miriam Kasseris (private client account manager, Gallagher). Joining Miriam are Trevor Bunker (chief customer officer, Applied Systems), and Jeff Beagle (vice president of human resources, Insurica), both of whom offer insight on how to manage multiple generations in the workplace while streamlining business operations. For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, or to join ACN, visit AppliedClientNetwork.org. 

    S02 EP10: 2022 Industry Outlook

    Play Episode Listen Later Dec 30, 2021 18:31


    For the final episode of Re:Applied in 2021, host Brian Langerman (CEO, Applied Client Network) sits down with Courtney Rains (CMO, Applied) to discuss insurance industry trends and predictions for the new year, as well as what agency and brokerage users can expect from Applied.For more insight from Applied Client Network (ACN) and Applied, or to join ACN, visit AppliedClientNetwork.org.Using Semsee, get multiple quotes through a single online application. For more information, visit semsee.com/applied.

    S02 EP09: Growing Your Commercial Insurance Business

    Play Episode Listen Later Dec 6, 2021 14:10


    In this all new episode, produced in partnership with Semsee, host Brian Langerman (CEO, Applied Client Network) sits down with John Forlivio II (Sales Executive, John M. Glover Insurance Agency) and Philip Charles-Pierre (CEO, Semsee) to discuss ways to better your agency or brokerage and grow your commercial business. For more from Applied Client Network, Applied or episode partner Semsee, subscribe to the podcast or leave us a review today! Using Semsee, get multiple quotes through a single online application. For details, visit semsee.com/applied.

    S02 EP08: Applied CSR24 + Integrations

    Play Episode Listen Later Nov 23, 2021 17:24


    We're back with an all-new episode of Re:Applied, produced in partnership with ePayPolicy! Host Brian Langerman (CEO, Applied Client Network) sits down with Diandra Carpenter (Director of Operations, Core Assurance Partners) and Summer Thompson (Adoption Specialist, Applied) to discuss all things Applied CSR24 and important new and existing integrations, including ePayPolicy.For more insight from Applied Client Network (ACN), Applied and more of your insurance peers, or to join ACN, visit AppliedClientNetwork.org.Get started with episode partner ePayPolicy's digital payment tool by mentioning promo code “APPLIEDCN” for your first month FREE.

    S02 EP07: Everything You Need to Know About What's New on Applied

    Play Episode Listen Later Nov 19, 2021 19:25


    An an all-new episode of Re:Applied is here! Tune in to hear from host Brian Langerman (CEO, Applied Client Network) and Rich Belanger (CTO, Applied) as the two chat about the latest innovations from Applied and how users can take advantage of what's new. Plus, Rich dives into the Google partnership and previews a bit about what's to come from Applied into the new year.For more insight from Applied Client Network (ACN), Applied or insurance professionals, or to join ACN, visit AppliedClientNetwork.org.Interested in a complimentary assessment of your agency? Episode partner Resource Pro is here to help! Visit ResourcePro.com/reapplied to learn how you can develop stronger risk advisors.

    S02 EP06: IVANS Exchange

    Play Episode Listen Later Sep 30, 2021 22:29


    Happy post-Applied Net 2021, Re:Applied listeners! For our latest episode, Brian Langerman (CEO, Applied Client Network) is joined by Lori Heemstra (commercial lines division manager/P&C trainer, BHS Insurance Agency) and Reid Holzworth (CEO, IVANS Insurance Solutions) to discuss everything beginners and experts alike need to know about IVANS Exchange. Tune in to hear how Lori maximizes the tool for BHS Insurance Agency in Michigan, what's next for IVANS from Reid and team, and more.For more from Applied Client Network or Applied Systems, subscribe to the podcast and/or leave us a review today! Click here for quick links to the show on all available listening platforms.Resources from today's episodeArticle – Innovating Insurance and Optimizing IVANS (July 2021)Podcast – S01 EP06: IVANS Market Appetite (August 2020)Education – Applied Net 2021 Conference Replays

    S02 EP05: Marketing Automation

    Play Episode Listen Later Aug 28, 2021 18:41


    Happy Applied Net 2021 week, Re:Applied listeners! For our latest episode, Brian Langerman (CEO, Applied Client Network) is joined by Stacie Cooper (marketing project manager for agency capabilities and projects, Liberty Mutual Business Insurance | Safeco Insurance) and JF LeBlanc (product manager for Applied Marketing Automation, Applied Systems) to discuss the ins and outs of using marketing automation to grow your agency or brokerage. Press play to hear Stacie and JF's expert opinions as well as which sessions you should seek out on-demand from Applied Net.Resources from today's episodeBlog – Front-Office Automation for Your Benefits Business, Applied Systems (July 2021)Article – Marketing Automation, Rough Notes (June 2021)Column – TechKnowFile: Streamlined Marketing (Sept. 2020)Report – Customers Know What They Want. Are Insurers Listening?, Bain & Company (Oct. 2018)Episode partner QualCorp knows you can do more with your data. Mention “Applied” when reaching out for one free viewer license for up to six months. 

    S02 EP04: Taylor Rhodes Returns

    Play Episode Listen Later Aug 19, 2021 16:13


    Ahead of Applied Net 2021, Brian Langerman (CEO, Applied Client Network) sits down with Taylor Rhodes (CEO, Applied Systems) for an all-new episode of Re:Applied. The two discuss how the pandemic has morphed mindsets in the industry and what's coming up next for Applied Systems.Resources from today's episodeArticle – What to Expect From Applied Systems in 2021 (Jan. 2021)Applied Net 2021 – Register today, August 23–26Get started with episode partner ePayPolicy's digital payment tool by mentioning promo code “APPLIEDCN” for your first month FREE.

    S02 EP03: Keeping Up With Indio

    Play Episode Listen Later Jul 29, 2021 17:44


    Indio returns to Re:Applied! In this very special podcast episode, Brian Langerman (CEO, Applied Client Network) jumps back in the hosting seat as we invite Darrel Zaleski (owner and agent, Spectrum Insurance Group) to share how his agency makes the most of Indio. Plus, get to know Syed Hussain (vice president of customer success, Indio Technologies) and discover what's coming up next for Indio users.Links: https://www.appliedclientnetwork.org/membershiphttps://www.useindio.com/get-started/For more from Applied Client Network, Applied Systems or insurance professionals like Darrel, subscribe to the podcast or leave us a review today! 

    S02 EP02: The Ins and Outs of Applied CSR24 & Support

    Play Episode Listen Later Jul 1, 2021 36:27


    We're back with an all-new season two episode of Re:Applied! Today, Brian Langerman (CEO, Applied Client Network) introduces our latest host Jesse Betend (podcast producer and reporter), who joins us to help uncover best practices for Applied CSR24 at your agency and how to best leverage your access to Applied Systems support. Joining Jesse are Emily McCutcheon (director of operations – commercial lines, Ansay & Associates, LLC) and Greg Shiple (senior vice president of support, Applied Systems), both of whom offer incredible advice and insight to propel your agency or brokerage forward in the digital frontier.For more from Applied Client Network, Applied Systems or insurance professionals like Emily, subscribe to the podcast and/or leave us a review today! Click here for quick links to all available listening platforms.Get started with episode partner Archway Computer – just mention the Re:Applied podcast for a FREE security and compliance review (a $2500 USD value): myarchway.com.

    S02 EP01: Making the Most of Your Software in a Hybrid Environment

    Play Episode Listen Later Jun 10, 2021 37:42


    Welcome back to Re:Applied for season two! To kick off a focus on all things technology for our second year, Brian Langerman (CEO, Applied Client Network) introduces a new host in Richard Laible (event emcee) — who many may recognize from Applied Net — for an episode that covers how to make the most of your Applied Systems software as we move into a “new normal.” Joining Richard are Applied Client Network (ACN) Chair Christine Horne (vice president – systems support, Bankers Insurance, LLC) and Trevor Bunker (chief customer officer, Applied Systems), both of whom offer insight on how agencies and brokerages can prioritize what to do next.For more from ACN, Applied Systems or insurance professionals like Christine, subscribe to the podcast and/or leave us a review today! Click here for quick links to all available listening platforms.

    S01 EP10: Maximizing Mobile

    Play Episode Listen Later Oct 16, 2020 13:22


    We’ve reached the final episode of Re:Applied’s first season! To conclude, host Brian Langerman (CEO, Applied Client Network) is joined by Kerrie Koestner (Vice President of Employee Development, FBinsure) to discuss ways to maximize mobile technology from Applied Systems at your agency or brokerage.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Kerrie, visit AppliedClientNetwork.org today! Start your free trial with this week’s partner by visiting formstack.com/Applied.

    S01 EP09: Applied Epic for Salesforce

    Play Episode Listen Later Oct 1, 2020 16:42


    The second to last episode of Re:Applied’s first season is here! This week, host Brian Langerman (CEO, Applied Client Network) is joined by Applied Epic for Salesforce early adopter Mark Huff (Commercial Insurance Advisor and Risk Manager, Swingle Collins & Associates) and Bo Brown (VP of CRM – Solution Consulting, Applied Systems) to discuss how Mark’s agency is using the new solution and tips for others considering the integration. For more insight from Applied Client Network (ACN), Applied Systems, or insurance professionals like Mark, visit AppliedClientNetwork.org and read the latest in Connections!

    S01 EP08: Advocacy

    Play Episode Listen Later Sep 24, 2020 18:26


    Re:Applied is back with a brand-new episode! Today, host Brian Langerman (CEO, Applied Client Network) sits down with Ed Higgins (retired, Thousand Islands Agency) to chat about his career, the ways he continues to advocate for both insurance consumers and the profession, and why it’s important for you to get involved, too.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Gillian, visit AppliedClientNetwork.org! More from today’s guestArticle – Saving the Insurance Consumer (June 2019)

    S01 EP07: Redefining Customer Experience in a Virtual World

    Play Episode Listen Later Sep 3, 2020 28:18


    An all-new episode of Re:Applied is here! This week, host Brian Langerman (CEO, Applied Client Network) is joined by Gillian Van Kempen (President and COO, Best Buy Insurance Brokers Inc.) and Steve Whitelaw (VP of Industry and Partner Relations, Applied Systems) for a chat about the ways in which agencies and brokerages have had to redefine customer experience amid the COVID-19 pandemic and how the Applied Systems software has aided that process.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Gillian, visit AppliedClientNetwork.org! More from today’s guestsArticle – Building Career, Community and Character (April 2020)Article – Why Trust and Connectivity Hold the Key to Your Success (Sept. 2019)Webinar Replays – Applied Systems: 2019 Canadian Broker Landscape (Aug. 2019)

    S01 EP06: IVANS Market Appetite

    Play Episode Listen Later Aug 14, 2020 27:07


    Re:Applied is back to give you the 4-1-1 on IVANS Market Appetite! Host Brian Langerman (CEO, Applied Client Network) sits down with Lori Heemstra (Commercial Lines Division Manager/P&C Trainer, BHS Insurance Agency) and Brian Wood (VP of Data Products Group, IVANS Insurance Solutions, a division of Applied Systems, Inc.) to discuss tips for effectively maximizing Applied Epic and IVANS to make client work easier, as well as what’s next for the integrated tool.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Lori, visit AppliedClientNetwork.org! More from today’s guestsApplied Net 2020 – Hear more from Lori during virtual session, “IVANS Exchange Mailbox 101,” and Brian during “The Future of Digital Distribution.” Full agenda information coming soon.Article – Member Profile: 2019 Committee Volunteer of the Year Lori Heemstra (July 2020)Webinar Replays – Optimize Your Download Connections With IVANS (July 2017)Claim one month free from this week's partner by visiting GoTo.com/Applied.

    S01 EP05: Indio Technologies

    Play Episode Listen Later Jul 23, 2020 21:49


    We’re back with an all-new episode of Re:Applied! Changing things up, host Brian Langerman (CEO, Applied Client Network) sits down with Michael Furlong (CEO and Co-founder, Indio Technologies) to chat about the Applied Systems-Indio Technologies acquisition, what’s coming for Applied Epic and how the Indio team is working with IVANS to build the future of commercial lines submissions.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals, visit AppliedClientNetwork.org.More from today’s guestArticle – What Applied Systems' Acquisition of Indio Technologies Means for You (Jan. 2020)Book Recommendations – The Hard Thing About Hard Things by Ben HorowitzSapiens: A Brief History of Humankind by Yuval Noah HarariThe Gene: An Intimate History by Siddhartha MukherjeeArticle – The Future of Indio Technologies (Mar. 2020)Docu-series Recommendation – Inside Bill’s Brain: Decoding Bill Gates (2019, Netflix)

    S01 EP04: Measuring Success With Analytics

    Play Episode Listen Later Jul 10, 2020 23:37


    For the latest episode of Re:Applied's first season, host Brian Langerman (CEO, Applied Client Network) sits down with Tommy Dies (CFO, Bryan Insurance Agency) to discuss tips and tricks for measuring success within your agency or brokerage using analytics. Tommy offers actionable insight into common scenarios, including suggestions for ways to capitalize on the data you find.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Tommy, visit AppliedClientNetwork.org.More from today’s guestArticle – TechKnowFile: Leveraging Data Analytics to Improve Strategy (Feb. 2020)Article – The Top Applied Analytics Dashboards and When to Use Them (Aug. 2019)

    S01 EP03: Applied TAM and Preparing for the Unknown

    Play Episode Listen Later Jun 25, 2020 27:32


    We’re back with our third episode in season one of Re:Applied! Today, host Brian Langerman (CEO, Applied Client Network) sits down with Julie Levine (Agency Administrator, Harry Levine Insurance Agency) and Jeff Kaufmann (Project Manager & Principal Product Owner for Applied TAM, Applied Systems) to discuss tips for effectively using Applied TAM, preparing for unknowns like disasters or pandemics, and what’s coming up for Applied TAM.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Julie, visit AppliedClientNetwork.org. More from today’s guestsArticle – Eye of The Storm (Nov. 2019)Webinar Replays – 2019 Applied TAM Preview (Sept. 2019)Applied Net 2020 – Hear more from Julie during her virtual session, “Applied TAM: Fresh Ideas for Renewals, Retention and CSR Incentives”. Full agenda information coming soon.Article – 4 Updates Propelling Applied TAM in 2020 (Mar. 2020)

    S01 EP02: Controlling Your Data

    Play Episode Listen Later Jun 11, 2020 20:19


    For the second episode in Re:Applied's first season, host Brian Langerman (CEO, Applied Client Network) sits down with Collin Passman (IT Manager, The Signature B&B Companies) to discuss tips and tricks for managing data at the agency or brokerage level. Collin shares his experience and background in insurance along with ways you can adopt his "good data in, gets you good data out" approach.For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Collin, visit AppliedClientNetwork.org. More from today’s guestArticle – ‘Epic’ Insights and Growth (Jul. 2019)Webinar Replays – Customizing myEpic Workflows – A Case Study of an Agency that Went Through the Process (Mar. 2018)

    S01 EP01: The Future of Insurance

    Play Episode Listen Later May 28, 2020 33:05


    In the inaugural episode of Re:Applied, host Brian Langerman (CEO, Applied Client Network) sits down with Taylor Rhodes (CEO, Applied Systems) and Christine Horne (vice president of system support, Bankers Insurance, LLC; chair, Applied Client Network) to discuss their experiences and background in insurance, as well as their insight into where insurance has been, where it’s going and what its future looks like. For more insight from Applied Client Network (ACN), Applied Systems or insurance professionals like Christine, visit AppliedClientNetwork.org. More from today’s guests Article – Take Note: 3 Things Agents and Brokers Must be Mindful of in 2020 and Beyond (Jan. 2020)Gift Idea – Robot VacuumBook Recommendation – Call Sign Chaos by Jim Mattis and Bing WestArticle – A Q&A With New Applied Systems CEO Taylor Rhodes (Dec. 2019)

    Introducing Re:Applied

    Play Episode Listen Later Apr 22, 2020 1:30


    From Applied Client Network (ACN) and the team behind Connections, we bring to you an all-new podcast, Re:Applied. Hosted by ACN President and CEO Brian Langerman, each episode features Applied Systems users — and sometimes executives — as they share their top tips to maximize the software for your agency or brokerage. Season one starts this May. For more info: https://www.appliedclientnetwork.org/

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