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There's no shortage of predictions about what AI means for the consulting industry. Ron Kermisch, Bain's global head of talent acquisition, brings 30+ years of perspective to a more grounded take: how AI is actually reshaping the way Bain hires, what types of talent are we looking for, and what it means for candidates. Interested in joining Bain? Visit Bain.com/careers to find open roles.
Send us Fan Mail"Any other objectives?" sounds polite. But in a case interview opening, it costs you points.Namaan breaks down the 3 questions that kill candidates in the first 2 minutes of a case.The case opening is the first section that gets scored. And it's nearly identical every single time.So if there's one part of the case you can walk in ready for, it's this one. Get the opening right, and the rest of the case gets easier.Resources:If you struggle with case openings, Black Belt pairs you with an ex-MBB interviewer who'll help build the muscle rep by repNewer to cases? Case Foundations walks you through the fundamentals – freeConsulting Deadlines:McKinsey, Bain, and BCG deadlines hit August 11 – 13 (and more are coming) – get interview-ready fast with Black BeltConnect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
Neste episódio do Fintech Talks, conversamos com Fernando Gonçalves, CEO e fundador da Bliss, sobre como a inteligência artificial está transformando a distribuição de planos de saúde no Brasil. Fernando conta sua trajetória passando pela Bain, Nubank e Loft até criar a insurtech, que acaba de captar uma rodada Series A e já figura entre as maiores plataformas de vendas de planos de saúde para PMEs do país.Ao longo da conversa, discutimos as ineficiências do mercado de saúde suplementar, os desafios da distribuição, o papel dos corretores e como agentes de IA estão automatizando processos, reduzindo fraudes e aumentando a produtividade sem substituir o relacionamento humano. Também falamos sobre o futuro da IA no setor, os impactos regulatórios, escalabilidade, modelos de negócio e como a tecnologia pode ampliar o acesso aos planos de saúde ao reduzir custos e fricções.Uma conversa para quem acompanha inovação em saúde, inteligência artificial, insurtechs e a evolução da infraestrutura do mercado financeiro e de seguros.Confira!
We are living through a fundamental shift in how businesses operate, compete, and create value. The Pirate Street Journal, hosted by Christopher, Eddie, and Bri, breaks down three major business stories through the category design lens, revealing a common thread that most mainstream business coverage misses entirely. That thread is AI data, and how the companies and individuals who understand it best are quietly rewriting the rules of entire industries. From energy infrastructure to ice cream shops to management consulting, the signal is clear and growing louder. This is just one of the topics that Pirates Christopher Lochhead, Eddie Yoon and Bri Clark discuss on this episode of Pirate Street Journal. Each week, the Category Pirates pick three headlines worth paying attention to and break down the category underneath. You're listening to Christopher Lochhead: Follow Your Different. We are the real dialogue podcast for people with a different mind. So get your mind in a different place, and hey ho, let's go. Portable Power and the AI Energy Race China now controls 90% of the world’s battery storage cells, and the top ten storage cell manufacturers on Earth are all Chinese. The easy read on this is that the centralized, top-down model has already won. But the more interesting story is happening on the other side of the equation, where pioneers are refusing to wait for governments to build grids and are instead making power portable, distributed, and locally owned. Elon Musk quietly acquired a mobile power company capable of deploying a functional power plant in 30 days and driving it wherever demand exists. Tesla is simultaneously selling Mega Packs to cities experiencing brownouts while offering Powerwalls to individual homeowners. The insight here is that AI data is driving the need for entirely new power infrastructure, and the winners will not necessarily be the nations with the biggest grids. They will be the builders who understand that decentralized, distributed power networks can outmaneuver any centralized system when speed and flexibility matter most. Eddie raises the concept of a “Mega Pod,” a combination of batteries and GPUs in a scalable unit that could allow businesses, farms, and institutions with unused land to generate power, offset costs, and participate in a distributed data center economy. This is AI data infrastructure being rebuilt from the bottom up, and the annuity potential mirrors what Alaskan citizens receive from oil revenues every year. Niche Down AI Data and the Rise of the Small Company Ben Affleck sold a stealth AI startup called Inner Positive to Netflix for $587 million. The company trained small models on individual film footage, replicating a director’s lighting style and visual language to accelerate post-production. An ice cream shop in downtown Los Angeles used prediction markets to hedge against cold weather, covering nearly half its monthly rent. A seven-person software company hit $10 million in revenue doing the work that once required 50 employees. These three stories appear unrelated on the surface, but they share a single strategic insight. Each one identified a narrow, specific type of AI data that nobody else was paying attention to and built an economic advantage around it. The Ben Affleck startup did not steal from other artists. It used a creator’s own footage as training data, producing tools that serve the creator rather than extract from them. The ice cream shop owner recognized that temperature data was weakness data for his business and converted it into a revenue stream through smart financial instruments. What AI is doing for smaller operators and independent entrepreneurs is lowering the barriers to prosecuting what Christopher Lochhead calls the magic triangle, building a legendary company, product, and category simultaneously. The surplus economics of AI are not accruing only to OpenAI, Anthropic, or the Mag Seven. They are flowing toward anyone willing to identify the weird data specific to their own situation and build something original with it. Consulting and the Death of the Billable Hour McKinsey now ties 25% of its global fees to outcomes rather than hours. Bain reports that 30% of its business is AI and tech enabled, with ambitions to reach 50%. BCG expects AI work to jump from roughly 20% of revenue to 40% within a year. These are not small firms experimenting at the margins. These are the most conservative, hour-worshipping institutions in the professional services world, and they are cracking under the pressure of a new reality driven by AI data and what it makes possible. The billable hour was always a proxy for value, not a measure of it. What consulting firms are beginning to acknowledge is that AI data and the tools built around it can compress the time required for entry-level analytical work dramatically, which means the old pricing model no longer reflects what clients are actually buying. The shift from time-based to outcome-based compensation is not unique to consulting. It is the direction that professional compensation has been moving across all sectors for decades, from hourly wages to salaries to bonuses to equity. Eddie frames this shift clearly. People who are naturally oriented toward outcomes and who understand how to use AI data to drive measurable results are going to be rewarded more generously than ever before. Those who have relied on time as their unit of exchange, without a clear connection to the value they produce, are entering genuinely uncertain territory. The consultants are the last ones you would expect to change. The fact that they already are should function as a signal flare for every professional in every industry paying attention. To hear about all the topics in this week's The Pirate Street Journal, download and listen to this episode. You can also read more Pirate Street Journal entries in the Category Pirates newsletter. We hope you enjoyed this episode of Christopher Lochhead: Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, X (formerly Twitter), LinkedIn, and subscribe on Apple Podcast / Spotify!
Send us Fan MailYou can nail every case you practice and still get rejected.That's because firms aren't grading you on vibes. McKinsey scores you piece by piece – opening, structure, math, brainstorming, closing. Other firms use 3 buckets instead: structure, problem solving, communication.Either way, a 4 out of 4 in math won't save a 1 out of 4 in brainstorming. Firms want you solid across the board.In this episode, Namaan breaks down exactly what's being scored – and why doing 100 more practice cases won't fix a gap you haven't identified.Resources:Whether you're prepping for McKinsey's rubric or the 3-bucket system, Black Belt closes the gaps costing you the offerNew to case prep? Case Foundations is our free crash course on the basics – the starting point before scoring even mattersConsulting Deadlines:McKinsey, Bain, and BCG deadlines hit August 11 – 13 (and more are coming) – get interview-ready fast with Black BeltConnect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
L'été, c'est la saison des plages. Et plage rime avec maillot de bain. Short, bikini, monokini… les possibilités sont multiples. Mais selon un sondage Ifop réalisé en juin 2023, la moitié des Français de plus de 18 ans se sentirait mal à l'aise en portant cet indispensable de l'été, soit environ 25 millions de personnes sur le territoire. Cette tendance concerne d'ailleurs en majorité les femmes puisque 2 tiers d'entre elles déclarent avoir un problème avec le fait de se montrer en maillot de bain. Ce manque de confiance affecte-t-il notre santé mentale ? Pourquoi avons-nous un problème avec notre corps ? Comment faire pour se sentir mieux dans son corps ? Écoutez la suite dans cet épisode de "Maintenant vous savez". Un podcast Bababam Originals, écrit et réalisé par Samuel Lumbroso. Première diffusion : juillet 2023 À écouter aussi : Qu'est que le Plan Madagascar du IIIe Reich ? Réduire son empreinte carbone : quels sont les gestes qui comptent vraiment ? Faut-il couper l'électricité pendant un orage ? Retrouvez tous les épisodes de "Maintenant vous savez". Pour rester informé et recevoir le meilleur de “Maintenant vous savez” chaque semaine, abonnez-vous à notre newsletter. Suivez Bababam sur Instagram. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tous les matchs en intégralité, sur RMC la radio du Sport.
Episode 145 – PVPs for Cats Cats can be extremely fearful at the Veterinary Clinic and being able to administer medications such as gabapentin before vet visits has been absolutely game-changing for feline practice in the last 10 years or so. Have a listen as I talk you through PVP options other than gabapentin, what doses I commonly use, and which situations I might use them in. I also talk about a very exciting presentation I listened to from the Veterinary Behaviour Symposium in Seattle this June, on the use of Sileoâ (dexmedetomidine OTM gel) in cats. Here are the papers I reference in this episode: Van Haaften, K.A., Forsythe, L.R.E., Stelow, E.A. and Bain, M.J., 2017. Effects of a single preappointment dose of gabapentin on signs of stress in cats during transportation and veterinary examination. Journal of the American Veterinary Medical Association, 251(10), pp.1175-1181. Kruszka, M., Graff, E., Medam, T. and Masson, S., 2021. Clinical evaluation of the effects of a single oral dose of gabapentin on fear-based aggressive behaviors in cats during veterinary examinations. Journal of the American Veterinary Medical Association, 259(11), pp.1285-1291. Stevens, B.J., Frantz, E.M., Orlando, J.M., Griffith, E., Harden, L.B., Gruen, M.E. and Sherman, B.L., 2016. Efficacy of a single dose of trazodone hydrochloride given to cats prior to veterinary visits to reduce signs of transport-and examination-related anxiety. Journal of the American Veterinary Medical Association, 249(2), pp.202-207. Lamminen, T., Korpivaara, M., Aspegrén, J., Palestrini, C. and Overall, K.L., 2023. Pregabalin alleviates anxiety and fear in cats during transportation and veterinary visits—a clinical field study. Animals, 13(3), p.371. If you'd like to learn more about the safe and effective use of Veterinary Psychopharmacology and all the medications I talked about today, then my PSYCHOACTIVE course is for you! https://katrin-jahn.mykajabi.com/psychoactive If you liked this episode of the show, Veterinary Behaviour Chat, please LEAVE A 5-STAR REVIEW, like, share, and subscribe! Facebook Group: Join The Veterinary Behaviour Community on Facebook You can CONNECT with me: Website: Visit my website Trinity Veterinary Behaviour Instagram: Follow Trinity Veterinary Behaviour on Instagram Trinity Veterinary Behaviour Facebook: Join us on Trinity Veterinary Behaviour's Facebook page Trinity Veterinary Behaviour YouTube: Subscribe to Trinity Veterinary Behaviour on YouTube LinkedIn Profile: Connect with me on LinkedIn Thank you for tuning in!
Dan Bova sits down with Shawn O'Brien, Chief Operating Officer of Go Rentals, at The Summit event in Park City, Utah, for a fast-paced masterclass in turning a miserable car rental into a jaw-dropping luxury experience. You'll hear how Go Rentals guarantees the exact make, model and even license plate of your car, tracks private flights in real time, and greets guests with pre-cooled vehicles, favorite drinks in the cup holder, and five-star-hotel-level hospitality. Shawn shares his career journey from Bain & Company partner to scaling Go Rentals nationwide, adding locations at a blistering pace while obsessing over friction-free travel. He also dives into how his Porsche racing hobby shapes his data-driven leadership style, his hard-won lessons on risk, and why protecting your mental health with non-negotiable morning workouts might be the biggest competitive advantage of all. Tune in to get inspired, take notes, and definitely rethink your next rental car. Learn more about your ad choices. Visit megaphone.fm/adchoices
Send us Fan MailMcKinsey is making 12% more hires this year than last. But the jobs aren't going to the same profile of candidate.Energy and utilities is projected to grow 11% in 2026 – one of the least sexy practices in consulting, and one of the hottest right now. Healthcare, private equity, and consumer/retail are all shifting too.If you're aiming at the wrong sector or the wrong skill set, you're competing for the smallest slice of the market.Namaan breaks down where the hiring is concentrated, which skills firms are paying a premium for, and why specialists are starting to out-hire generalists.Resources:If you want to know exactly which firms are hiring hardest in the sectors Namaan covers, see our 2026 sector rankings before you decideIf you are serious about breaking into consulting in 2026, Black Belt pairs you with an expert coach to guide you through recruitingConsulting Deadlines:McKinsey, Bain, and BCG deadlines hit August 11 – 13 (and more are coming) – get interview-ready fast with Black BeltConnect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
Only a few episodes left before we get to talking about real football as the Miami Hurricanes start fall camp on 9/4/2026. We start this show with the reason why Malachi Toney wasn't on the ballot for ACC Preseason Player of the Year. Then, we move on to Bryce Fitzgerald moving positions, which seems to bother Canes fans but doesn't bother us. Some are saying this defense could not possibly be as good as last year's squad with Bain and Messidor and Scott gone, but Cam explains that the sum of the parts that are there should make you feel confident about Coach Heatherman's bunch. In segment two we take shots at the all mighty SEC. Whether it's their belief that they could exist on their own, or their false sense of superiority, we have had enough with that conference. Also, we think there's too much hype surrounding CJ Carr and Arch Manning. This episode is packed! Don't forget to check out Cam and his staff's great work at StateOfTheU.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Entre juin et juillet 2026, plus de 140 personnes sont mortes noyées en France. Un bilan largement supérieur à celui de l'an dernier à la même période. Cette hausse s'explique par les canicules qui s'enchaînent et qui poussent de plus en plus de gens à se baigner dans des zones non surveillées. Mais face à ce constat il existe un geste simple qui peut faire la différence, choisir la bonne couleur de son maillot de bain. Comment la couleur du maillot de bain peut-elle vraiment aider ? Quelles couleurs faut-il privilégier quand on se baigne ? Quels sont les gestes à adopter en cas de noyade ? Écoutez la suite de cet épisode de "Maintenant Vous Savez". Un podcast Bababam Originals écrit et réalisé par Ludivine Morales. À écouter ensuite : Quels sont les 3 conseils pour éviter les noyades en été ? Pourquoi sommes-nous mal à l'aise en maillot de bain ? Est-il vraiment autorisé d'être seins nus sur la plage ? Retrouvez tous les épisodes de "Maintenant vous savez". Pour rester informé et recevoir le meilleur de “Maintenant vous savez” chaque semaine, abonnez-vous à notre newsletter. Suivez Bababam sur Instagram. Learn more about your ad choices. Visit megaphone.fm/adchoices
Hour 4 wraps up with Joe Rose and the crew continuing their Dolphins discussion, breaking down past draft misses, and why this season represents a major opportunity for Miami's young players and rookies. The guys discuss the importance of getting the quarterback position right, using the Patriots' success with Drake Maye as an example, before examining Malik Willis' expectations and whether the Dolphins have enough offensive weapons around him. The conversation also includes fan frustration over Miami selecting Kadyn Proctor over Rueben Bain, the changing landscape of the newspaper business, and plenty of Dolphins history. Plus, Joe reacts to Tyreek Hill's comments about his recovery, praises the work he has done to get back on the field, and debates whether the star receiver will ever return to his previous form. The crew looks back at Hill's impact in Miami, compares him to other polarizing Dolphins stars like Ricky Williams and Brandon Marshall, and discusses their legacies on and off the field
In this episode, Lillian Erdahl, MD, FACS, is joined by Morgan Pettigrew, MD, from UT Southwestern. They discuss Dr Pettigrew's recent article, “Artificial Intelligence Simplification of English and Spanish Surgical Consent Forms: 1-Size Does Not Fit All,” which found that while ChatGPT-4.0 improved the readability of English surgical consent forms, it did not improve readability of Spanish forms. To address this disparity, the authors developed a custom-trained GPT that improved readability of English and Spanish consent forms. Disclosure Information: All relevant conflicts have been mitigated and Drs Erdahl and Pettigrew, moderators, have no relevant financial conflicts to disclose. To earn 0.25 AMA PRA Category 1 Credits™ for this episode of the JACS Operative Word Podcast, click here to register for the course and complete the evaluation. Listeners can earn CME credit for this podcast for up to 2 years after the original air date. Pettigrew, Morgan F MD; Nunez-Rocha, Ricardo E MD; Govindu, Sai R BS; Castillo, Samy MD; Heslin, Ryan T MD; Bain, Andrew P MD; Abreu, Andres A MD; Fatimah, Nafeesah MD; Polanco, Patricio M MD, FACS; Wang, Sam C MD, FACS. Artificial Intelligence Simplification of English and Spanish Surgical Consent Forms: 1-Size Does Not Fit All. Journal of the American College of Surgeons 243(1):p 202-214, July 2026. | DOI: 10.1097/XCS.0000000000001890 Learn more about the Journal of the American College of Surgeons, a monthly peer-reviewed journal publishing original contributions on all aspects of surgery, including scientific articles, collective reviews, experimental investigations, and more. #JACSOperativeWord
#141Josh sits down with Maddy Shannon, Head of Product Strategy at SpotOn, who has spent her career making independent restaurants more profitable. From a start at Bain, to the business team at The Alinea Group under Nick Kokonas, to the finances at SingleThread Farms in Healdsburg, to a Stanford MBA and now leading SpotOn's reporting, Profit AI, and analytics teams, Maddy sits at the rare intersection of hospitality and product. The conversation keeps circling one idea: great hospitality and great product design solve the same problem. Both anticipate what someone needs before they ask, and both disappear when they work. She calls it the invisibility problem, and it reframes everything from how a point of sale should feel to why diners undervalue what a restaurant gives them.The two dig into what a restaurant meal is really worth, and why pricing a plate off the cost of the prawns misses the wine glass that gets refilled and the person clearing your crumbs. Maddy floats David Nayfeld's idea of billing a meal the way a plumber does, materials, labor, total, so guests see what they are paying for. From there it turns to leadership, where she sets Nick Kokonas's clarity of vision against Kyle Connaughton's prove me right approach at SingleThread, and Josh on unlearning twenty years of knowing every station when he moved into tech. On AI, they land on the line that anchors the back half: data is plentiful, attention is scarce. Both agree the real unlock is not another dashboard but software that tells an operator what to do, the way a doctor diagnoses rather than asking where it hurts. It closes on mastery, the donabe rice pot Maddy treasures, and the tension that restaurant economics rarely leave a chef room to master one thing. Her parting advice: next time you sit down to eat, take a beat, look around, and do not look at the prices so closely.Links and resources
durée : 00:02:19 - par : Loïc Pialat, Yann Rousseau - À New York, Los Angeles et dans d'autres grandes villes américaines, certains ultrariches dépensent des dizaines de milliers de dollars chaque année pour des nounous qui font bien plus que simplement surveiller leurs enfants. Vous aimez ce podcast ? Pour écouter tous les épisodes sans limite, rendez-vous sur Radio France
This episode was recorded in France at the 2026 Cannes Lions International Festival of Creativity and features a panel called “How Retail Media Becomes a Growth Engine” which was produced by EMarketer and sponsored by Sensor Tower, featuring Albertsons Media Collectives' Liz Roche, Omnicom's Claudia Johnson, EMarketer's Sarah Marzano, Goodway Group's Angela Myers & Bain & Co's Shweta Bhardwaj.Following Liz Roche on LinkedIn at: https://www.linkedin.com/in/eroche1Follow Sarah Marzano on LinkedIn at: https://www.linkedin.com/in/sarahzmarzanoFollow Claudia Johnson on LinkedIn at: https://www.linkedin.com/in/claudia-johnson-b133436Follow Angela Myers on LinkedIn at: https://www.linkedin.com/in/angela-myers-2257aa1Follow Shweta Bhardwaj on LinkedIn at: https://www.linkedin.com/in/bhardwajshwetaFollow EMarketer online at: http://emarketer.comCPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
Hour 4 wraps up the show with plenty of football talk as Atlanta radio host Wes Durham joins Joe Rose to discuss Tua Tagovailoa's fresh start with the Falcons, why he has impressed his new organization, the uncertainty surrounding Michael Penix Jr.'s injury recovery, and the potential quarterback battle in Atlanta. The conversation also shifts to the Dolphins' rebuilding process, with Joe, Dave Hyde, and Kim Bokamper explaining why Miami fans may need patience during a season with a new front office, new coaching staff, a young roster, and major salary cap challenges. The guys discuss Miami's decision to build through the draft, questions surrounding the offensive line, and the pressure on Jonah Savaiinaea to bounce back. The hour also features Heat talk following the introduction of Giannis Antetokounmpo and Bobby Portis, continued LeBron James speculation, a look ahead at Miami Hurricanes expectations, and the pressure surrounding the Dolphins' decision to draft Kadyn Proctor over South Florida star Rueben Bain
In This Episode, You'll Learn: • Why meaningful experiences matter more than résumé-building • How students can develop leadership and problem-solving skills before college • What admissions officers value beyond GPA and test scores • Why purpose-driven projects create stronger college essays and interviews • How students gain mentorship from professionals at companies like Google, Bain, McKinsey, Goldman Sachs, and Deloitte • The future-ready skills every student needs in an AI-driven world • What parents can do to help their teen find direction without adding more pressure
Send us Fan MailUsing AI for case prep? For most candidates, it's costing them the offer.McKinsey and Bain are already grading how you use AI in interviews this cycle.Most candidates ask AI for answers, skip the hypothesis, and accept whatever it hands back. That skips the exact skill firms are testing: how you think through a problem, not just the answer you get to.In this episode, Namaan breaks down the 3 AI case prep mistakes, and the right way to use it like a directed junior analyst instead.Resources:If you want an MBB coach checking your process, not just your answers, Black Belt pairs you with oneWant the foundational skills before you loop AI in? Grab free access to Case Foundations and build the process AI should be pressure-testing, not replacingConnect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
Ninety-eight percent of patients say feedback is easy to give. Half of them ever see anything come of it. Chris and Reed spend this episode on the half that goes quiet. The prompt came from the Alchemer 2026 Healthcare Experience Report, a vendor study Reed flagged in the TPS report. Its numbers do the setup work. Patients can speak, and about half watch nothing come back. The most useful finding is the one about the people who never responded at all. Roughly half of them said nobody asked. Only about ten percent said they figured it would not matter. The industry has been building campaigns to re-engage patients it never invited. Chris and Reed then push past the vendor data into the instrument the whole industry runs on. HCAHPS launched in 2006 as a standardized public accountability measure, and it does that job. It is also a payment mechanism. A quarter of a hospital's value-based purchasing score comes from it, and CMS withholds two percent of base operating DRG payments into the pool it feeds. When the score moves money, the organization manages the score. Saving one upset patient earns nothing on that scoreboard. Reed draws the line between a rating and a review, then finds the hole underneath both. A system can act on feedback, fix the process for the next patient, and the person who raised it never learns a thing. Healthcare is not built to be visible about its own quality improvement. He also names the unglamorous version of the problem, the intake screen where somebody keys in a fake phone number to advance to the next field, which quietly guarantees nobody can ever reach that patient again. In this episode, Chris and Reed cover: Why the silence after a bad experience is an invitation problem, not an apathy problem The 22-point gap between patients who feel acknowledged and patients who see action How a survey tied to reimbursement ends up managing a score instead of a relationship What Schwab and Apple settled fifteen years ago that healthcare still argues about Why a real-time feedback tool on a short-staffed unit can make things worse Feedback as an early safety signal, and why marketing usually owns the platform it arrives on Acknowledgment is not action. If the only thing that ever comes back to a patient is thanks for your feedback, you closed the ticket and left the loop open. Mentions from the Show: Alchemer, 2026 Healthcare Experience Report (vendor study, disclosed on air): https://www.alchemer.com/resources/e-guide/2026-healthcare-experience-report/ Penn LDI, Surveys of Hospital Patients Evolve to Use Email, Phone and Mail, 2025 (HCAHPS response rates, survey timing): https://ldi.upenn.edu/our-work/research-updates/surveys-of-hospital-patients-evolve-to-use-email-phone-and-mail-and-even-narratives/ Susan Edgman-Levitan, AHRQ CAHPS principal investigator, on response bias, 2025: https://www.patientguidesolutions.com/beyond-the-new-hcahps CMS Hospital Value-Based Purchasing, HCAHPS weighting and the 2% DRG withhold: https://www.cms.gov/medicare/quality/value-based-programs/hospital-value-based-purchasing Becker's Hospital Review, A New HCAHPS Survey for a New Year (Rick Evans, NewYork-Presbyterian e-survey pilot), 2024: https://www.beckershospitalreview.com/patient-experience/a-new-hcahps-survey-for-a-new-year/ The Beryl Institute, Closing the Loop: Using Real-Time Feedback to Improve Patient Experience (Providence Holy Cross): https://theberylinstitute.org/product/closing-the-loop-using-real-time-feedback-to-improve-patient-experience/ Bain & Company, Closing the Loop (Net Promoter System, Charles Schwab and Apple, inner and outer loop): https://www.bain.com/insights/closing-the-loop/ Press Ganey, patient safety and likelihood to recommend (measurement vendor): https://www.pressganey.com/resources/blog/patient-experience-2025-new-trends/ CMS Patient Safety Structural Measures, 2025 (patient and family involvement as one of five components): CONFIRM URL before publish Baldrige Performance Excellence Program, voice of the customer criteria: https://www.nist.gov/baldrige TP68, Yelp or HCAHPS: Which is Better to Measure Patient Experience? (May 2018): https://touchpoint.health/podcast/tp68-yelp-or-hcahps-which-is-better-to-measure-patient-experience/ Unbound Snacks, Chris's recommendation (flavored walnuts): https://www.unboundsnacks.com/ Reed Smith on LinkedIn: https://www.linkedin.com/in/reedtsmith/ Chris Boyer on LinkedIn: https://www.linkedin.com/in/chrisboyer/ Chris Boyer website: http://www.christopherboyer.com/ Chris Boyer on BlueSky: https://bsky.app/profile/chrisboyer.bsky.social Reed Smith on BlueSky: https://bsky.app/profile/reedsmith.bsky.social Learn more about your ad choices. Visit megaphone.fm/adchoices
PhotoBizX The Ultimate Portrait and Wedding Photography Business Podcast
If you've ever wondered what it would take to build a photography business that keeps growing without you photographing every session, this episode is for you. Mycah Bain has spent the past 15 years building a studio that's now generating around $340,000 a year across weddings, branding and portrait photography, supported by a team of photographers and virtual assistants. In this interview, Mycah shares how she made the transition from solo photographer to business owner, the systems she's put in place to keep clients happy while her team does the shooting, how she hires and manages photographers and VAs, and why letting go of control has been the key to creating more freedom. We also dive into money mindset, leadership, outsourcing, client experience, building a premium brand, and the practical lessons she's learned while growing a business that's on track for the million-dollar mark. The post 677: Mycah Bain – Building a Team, Buying Back Your Time and Growing to $340K appeared first on Photography Business Xposed - Photography Podcast - how to build and market your portrait and wedding photography business.
In this week's MBA Admissions podcast we kicked off the show by celebrating the 500th episode of this podcast series, which began in March 2018. Through the series we have profiled more than 1,000 MBA candidates, and the series has received over 400,000 listens. For upcoming events, Clear Admit is hosting a special webinar event for international students, scheduled for this Wednesday, July 16, at 10AM Central European time. This webinar explores the value of a U.S.-based MBA for international students, as well as the logistics of moving to the United States. The Clear Admit's MBA Essay Workshop series is also scheduled for July 21, 22 and 23, and July 28 and 29. These events will bring together an increasing number of the top MBA programs to discuss both their written essay prompts as well as their video essays. Signups for all events are here: https://www.clearadmit.com/events Graham highlighted a new £25 million gift received by London Business School, which will be used to help bolster their scholarship offerings. Graham also discussed three articles Clear Admit published last week, all focused on better understanding the value of the MBA. Clear Admit continues its Adcom Q&A series. This week Graham noted Q&As from Duke / Fuqua and IESE. Finally, Graham concluded the Real Humans Alumni series. This week focuses on an alumnus from London Business School, working at Bain. For this week, for the candidate profile review portion of the show, Alex selected two ApplyWire entries. This week's first MBA admissions candidate is from South America and has a 332 GRE score. They appear to have strong family-business experience. We hope there is clarity around their post-MBA goals. This week's second MBA applicant is from India and is a chemical engineer. They have a 665 GMAT score. We wonder if there is an advantage to retaking the test. This episode was recorded in Paris, France and Cornwall, England. It was produced and engineered by the fabulous Dennis Crowley in Philadelphia, USA. Thanks to all of you who've been joining us and please remember to rate and review this show wherever you listen!
Show Notes: Shankar Ananth shares his background, mentioning his nine years of consulting experience, highlighting his experience at McKinsey and Bain, and his role in building the new app, Micro-Casing. Bridging the Gap in Case Interview Preparation Shankar explains the gap in case interview preparation methods, which led him to create Micro-Casing. He also mentions his eight years of experience as a case coach and the usefulness of the app for students. He discusses the target audience of the app, which includes consulting candidates and those looking to improve their consulting thinking. Micro-Casing - Your Case Partner Reimagined Shankar explains the homepage of the app, where users can log in through Google or Apple. Quick start guide The app is designed as a decision-making tool with a multi-choice game-like interface to mimic case interviews. Categories Users can choose from various categories like market entry, growth strategy, profitability, market size, or M&A. Avoiding AI Hallucinations Shankar explains the gameplay, where users can pick a category, race the clock, and solve timed cases with two attempts. The app includes a feature where incorrect answers lead to rabbit holes, similar to real-life case interviews. The scoring system involves penalties for viewing hints and entering rabbit holes. Shankar highlights the app's manual case creation process to avoid AI hallucinations, ensuring the cases are accurate. Mock Case Interviews Demonstration The app's growth strategy category is described, showing the available cases and their status (completed or not started). Coaches Shankar explains the optional feature of selecting a sidekick or coach, which provides tips during the case. Growth Dilemma They start a case called "ShopSphere's Growth Dilemma," where a case prompt is read and the process of solving the problem begins. Case Profitability The Summary Page Shankar explains the summary page, which shows the case details, difficulty, pass score, and performance metrics. Case results and performance review The summary page includes a growth category readiness score and an overall readiness score, indicating progress and areas for improvement. He explores the view of all hints feature, which provides detailed feedback on each question. The Quality Control System Shankar discusses the process of creating and validating cases, involving AI-driven reviews and manual checks by experienced case coaches. The app currently has over 60 cases across various categories, ensuring rigorous quality control. Shankar mentions the potential for users to disagree with answers, which will be tracked for future improvements. The app aims to provide a comprehensive and accurate case preparation experience. The Leaderboard Feature Will and Shankar discuss the leaderboard feature, which allows users to compare their progress with others. The leaderboard is based on overall category readiness and overall readiness scores, calculated using various metrics. Shankar explains the option for colleges and consulting clubs to create their own leaderboards and case competitions within the app. The app supports private quizzing clubs, allowing organizations to upload and co-create cases for exclusive use. Shankar shares his experience as a case coach, starting from word-of-mouth referrals and eventually joining platforms to offer his services. Case Practice for Consultants He highlights the importance of case practice for consulting candidates, noting that it can take months to prepare. Shankar offers listeners of the podcast two months of free access to the entire app, providing an opportunity to try it out. Timestamps: 03:07: Overview of Micro-Casing App 06:29: Gameplay and Scoring Mechanism 10:03: Detailed Walkthrough of the App 13:54: Evaluation and Feedback 16:59: Creation and Validation of Cases 20:14: Leaderboard and Customization Features Links: iOS: https://apps.apple.com/us/app/micro-casing/id6754453873 Android: https://play.google.com/store/apps/details?id=com.microcasing.dev&pcampaignid=web_share Special link / discount code for the general audience for a free 2 months: iOS: https://apps.apple.com/redeem?ctx=offercodes&id=6754453873&code=2MOTS Android:Use the code 'Umbrex' at checkout, not within the app Special link / discount code for participants in the Umbrex Consulting Fellowship for a free 3 months: iOS: https://apps.apple.com/redeem?ctx=offercodes&id=6754453873&code=UMB200 Android:Use the code 'UmbrexCore' at checkout, not within the app This episode on Umbrex: https://umbrex.com/unleashed/episode-654-shankar-ananth-micro-casing-a-gamified-way-to-practice-case-interviews/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com. *AI generated timestamps and show notes.
« Il est trop beau ton maillot, il vient d'où ? »« Merci ! Évidemment, c'est un Casa Rosa ! » ☀️Pour préparer vos outfits estivaux, Le Job Show est parti à la rencontre de Carlotta, fondatrice de Casa Rosa, la marque de maillots de bain qui séduit depuis 3 ans clientes et influenceuses.Mais derrière une marque qui fait rêver, que se cache-t-il vraiment ? De l'idée à la conception, Carlotta nous raconte son parcours, le lancement de sa première collection et les coulisses de la création d'une marque de mode.À son image, Casa Rosa puise son inspiration dans les grandes maisons de luxe où Carlotta a travaillé, mais aussi dans ses racines italiennes et les femmes de sa famille : ses sœurs, sa maman et sa grand-mère.Casa Rosa, c'est la rencontre entre héritage familial et codes du luxe, une histoire aujourd'hui accessible à toutes et que l'on emporte avec nous tout l'été.
Super Bowl-winning head coach Jon Gruden joins *The Drive with TKras* for an in-depth conversation about the Tampa Bay Buccaneers as training camp approaches. Gruden shares his thoughts on quarterback Baker Mayfield, explains why he believes the Bucs are in great hands under general manager Jason Licht, and discusses what makes Vita Vea one of the NFL's most disruptive defensive players. Plus, Gruden offers a bold prediction for rookie edge rusher David Bailey Bain Jr., saying he believes **Bain Jr. is a "double-digit sack guy."** What stands out about the young pass rusher, and why is Gruden so confident he'll make an immediate impact? From the Bucs' championship aspirations to key players to watch this season, TKras and Gruden cover everything Buccaneers fans need to know ahead of the start of training camp.
This episode is brought to you by Boulay, the industry standard for Quality of Earnings, tax, and audit services, serving search fund entrepreneurs for 20+ years*This episode is brought to you by Oberle Risk Strategies: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses * This episode is brought to you by Kilpatrick, a leading global law firm with a dedicated search fund team that works with searchers from inception, to acquisition, to exit.Click Here to Subscribe to the In The Trenches YouTube Channel*Since the first blog post that I wrote in April of 2021, I have been rather public with my opinion that nobody knows what it's like to be an entrepreneur or CEO unless you've been one. Personally, and professionally, we face both challenges and opportunities that few others can relate to. Though many understand the rewards of company leadership (things like compensation, decision making authority, and independence) few understand the sometimes-arduous journey that's required to both get there, and to stay there. This is why it can feel genuinely lonely at the top: In spite of their best efforts, our spouses, direct reports, and friends simply don't understand what it's really like. More accurately, they can't be expected to.The point of today's episode is to give the uninitiated a peak behind the curtains, and to provide but one example of what leadership really looks like at the ground level. My guest today, Rishi Sahel, is a great example of a CEO who has withstood more than his share of punches to the gut: As you'll hear in our discussion today, these punches included (but were not limited to) an acquisition of a manufacturing company in the middle of Covid when lockdown orders were in full effect, a post-covid supply chain crisis, Post-covid runaway inflation, a Lost warehouse, an attempt to buy their primary manufacturing facility from out underneath them, wire fraud, tariffs impacting a global supply chain and global customer base, and one unforgettable presentation to members of a local city council – all of which is about a million miles away from the comfortable confines of Bain, where Rishi spent many years prior to pursuing his dream of acquiring a small business. As you'll hear, despite all of these challenges, the company that he has built has enjoyed incredible growth and success. But hopefully better understanding the details of his journey will give you pause the next time you're tempted to get too enamoured with what seems to be an unambiguously positive headline. In presenting Rishi's story to you, I don't at all mean to suggest that leadership is all downside and no upside. Quite the contrary, in fact. Instead, I'm providing you with this dose of reality only because I assume you're much more familiar with the upsides of entrepreneurship and leadership, and much less familiar with the price that you're likely to have to pay in order to receive those benefits.
Emily Matthews, founder and principal of NOLA Marketing, partnered with the Ponemon Institute to ask CISOs directly how vendor marketing influences their buying decisions. The resulting State of Cybersecurity Marketing Influence Report 2026 holds some surprises: webinars beat CISO dinners, hands-on workshops build the peer references buyers trust most, and the first visitor to your website is increasingly a machine.In this episode:The top two CISO complaints about cyber marketing: it differs from product reality, and it's too high-level. Emily's fix starts with coffee-walk conversations with your engineers.Why 44% of security leaders ranked webinars the most valuable event format, while peer roundtables and CISO dinners came last.Why hands-on workshops should always be free: "You should be paying them, not them paying you."How workshops become "investments in peer influence," the #1 credibility source in the research.The shift to answer engines: Bain's 80% zero-click prediction and how to make your website a better "buffet for LLMs."Emily's case study method: start with your selling points, validate them in the customer's voice, and pack the piece with reusable quotes.Why buyers rely on analysts less than they used to, and what fills the gap for the ~3,700 vendors outside the magic quadrants.Her advice for marketers coming from outside tech: keep asking why. "Fast is not an answer."About the guest: Emily Matthews is the founder and principal of NOLA Marketing. A history and English major who started in mainframe system software, she has spent her career in technical product marketing and previously worked with the Ponemon Institute on the original Cost of a Data Breach report.Notable quotes:"You should be paying them, not them paying you.""If it sounds like BS to us, it's probably going to smell bad to them too.""If you make up a case study, it sounds made up. Interview someone. Because it's real, it comes across." Support the showThe Cyber Go-To-Market Talk is the show for cybersecurity sales leaders, founders, CROs, and go-to-market operators looking to improve cyber sales performance and build more predictable revenue growth. Hosted by Andrew Monaghan, founder of Unstoppable.do, covering cyber sales leadership, revenue leadership, sales onboarding, forecasting, pipeline generation, and cybersecurity go-to-market execution.Follow me on LinkedIn for regular posts about growing your cybersecurity startupWant to grow your revenue faster? Check out my cybersecurity sales consulting and trainingNeed ideas about how to grow your pipeline? Sign up for my newsletter.
John Connaughton is chair of Bain Capital, the Boston-based private equity firm with roughly $225 billion in assets under management. Discussion begins with John's childhood in Baltimore and the pace set by his Irish emigre parents. College at UVA and business school at Harvard followed. John joined Bain in 1989, an early employee in the private equity effort that spun out of the Bain & Co. management consulting firm. He and the hosts take a fast-paced tour through early days at Bain Capital, the mindset of Mitt Romney and other leaders, his ascent in the practice, John's own tenure in leadership, and Bain's determination to remain private even as its peers entered the public market. One constant theme: the pursuit of extraordinary returns on every deal.
Look beyond the daily grind and dive into what truly makes a champion in freight in today's episode with our returning guest, Robert Bain of GLCS! We're stepping away from transportation metrics to deliver an unfiltered breakdown of everything from the dramatic evolution of US men's soccer at the World Cup to the reality of American healthcare, infrastructure, and our unmatched national resilience! More importantly, we dive into the crucial role that physical fitness, mental discipline, and personal accountability play in overcoming fear and achieving ultimate success in business and life. It's time to cut through the social media noise, handle your business with whole-chest confidence, and execute when it matters most—because that is the true fabric of an American champion! About Robert Bain Robert Bain, more commonly known as "Bain", has been involved with the transportation and logistics industry for nearly 2 decades. He has worked in a variety of operations and sales roles, from seat level all the way to VP of operations. He has worked for Amazing organizations such as CRST, UberFreight, Shipwell, Quad, and currently consults with the team at GLCS. He resides in the Chicagoland area with his wife Nikki, 4 children and granddaughter. When not engaged with family, clients, or in thought leadership within the sector via public appearances, interviews, and podcasts, Bain is typically in the gym maintaining his title of "The Strongest Man in Logistics". He boasts personal bests in competition of a 1063 lb Squat, 610 lb bench, 705 lb deadlift, and 2300 lb total. Connect with Robert Website: https://www.globallcs.com/ LinkedIn: https://www.linkedin.com/in/robert-bain-435abb2b/ Instagram: https://www.instagram.com/bain316/?hl=en Email: rbain@glcs.net
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Episode #1384:Today we're talking about rising used-car prices led by hybrids and EVs, EV Auto becoming the first used EV dealer on Amazon Autos, and Bain's forecast that the future auto market may be smaller, older, and a whole lot more competitive.Ac...
Americas Regional Managing Partner Tamar Dor-Ner shares how AI is reshaping the work at Bain and what that means for the next generation of talent. She explains why this moment is unlike anything she has seen before, and why the opportunities ahead are greatest for those who embrace continuous learning. Interested in joining Bain? Visit Bain.com/careers to find open roles.
What does it really take to build a brand that can compete with global giants?Most people believe it's all about having deep pockets, celebrity endorsements, or a massive marketing budget. But Utkarsh, Founder of Comet, believes the biggest advantage isn't money. It's understanding your customers better than anyone else.In this episode, we unpack some of the biggest lessons behind building a modern consumer brand, including:• Why global sneaker brands struggle to win over Indian consumers• How Comet built a premium brand from scratch• The psychology behind pricing, branding, and customer loyalty• What founders get wrong while building consumer businesses• The future of Indian brands in a global marketWe also dive into Utkarsh's journey from Bain and Hotstar to Kellogg School of Management, and why he chose to leave a successful corporate career to build Comet.Along the way, he shares practical insights on product design, storytelling, distribution, hiring, and building a brand that customers genuinely love.Whether you're an entrepreneur, marketer, founder, or simply someone interested in business and branding, this conversation is packed with actionable lessons that will change the way you think about building products, brands, and businesses.Check out Odoo: https://www.odoo.com/r/5bM
Omar Kelly breaks down the formula the Dolphins must follow to put together a winning season before revisiting Miami's decision to draft Kadyn Proctor over local standout Rueben Bain. The guys discuss the different ways the pick could ultimately be judged, noting that if Bain develops into a star, it could reflect poorly on the Dolphins' new regime. The conversation wraps up with a broader discussion on the importance of consistently hitting on first-round draft picks and how those selections can shape a franchise's future.
Hour 2 features World Cup and Marlins discussion before Omar Kelly and the crew look at the Dolphins' offseason. Omar outlines the formula for Miami to put together a winning season and revisits the team's decision to draft Kadyn Proctor over local standout Rueben Bain, discussing how the pick could be viewed if Bain develops into a star. The conversation expands into a broader debate about the importance of first-round picks, with Omar arguing that finding impact players throughout the draft matters more than hitting on early selections. The hour also includes a heartfelt discussion about the tragedy of David Samson losing his daughter to brain cancer and the importance of the Dolphins Cancer Challenge in raising money for cancer research.
Send us Fan MailEvery McKinsey interviewee last year got at least 1 non-traditional case. Most candidates are still only prepping for standard business cases.Namaan breaks down what's actually different about case interviews in 2026, and it's not just the case types.McKinsey is piloting an AI-enabled interview round. Bain's also adding one this summer. The bar on communication and presence just went up too, because AI raised the floor on sounding prepared – but sounding ready isn't the same as being ready anymore.Resources:If you've only drilled business cases, Case Foundations will get you ready for the case types firms are actually giving in 2026Want a coach who is up to date on 2026 cases? Black Belt builds your prep around what firms are testing for right now, not two years agoConnect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
Donald Berryman is the Founder & Managing Director at ProfectusCX. He is based in Florida, USA. Don writes a LinkedIn newsletter called The CX Advisor Perspective. He recently published several newsletters focused on how the enterprise to BPO relationship needs to develop - to bridge new AI technology use and also to change how BPOs charge for their services. Mark Hillary called Don to explore the issues he raised and how he sees the future of the bridge between the enterprise and BPO and the RFP supplier selection process. ProfectusCX https://profectuscx.com/ Don Berryman - LinkedIn https://www.linkedin.com/in/don-berryman/ The CX Advisor Perspective https://www.linkedin.com/newsletters/the-cx-advisor-perspective-7460298175136911361/ Summary Mark Hillary and Peter Ryan discuss the evolving CX landscape with Don Berryman, an advisor at Bain and founder of ProfectusCX. Berryman's LinkedIn newsletter, "The CX Advisor Perspective," highlights the need for both BPOs and enterprises to adapt to AI technology. He argues that enterprises must move beyond outdated procurement methods and focus on strategic AI investments to improve customer experience. Berryman emphasizes the shift from headcount-based pricing to outcome-based models, such as per resolved issue or CSAT. He also stresses the importance of co-managed contact centers and the need for BPOs to invest in strategic people and technology to stay competitive.
In this episode, we speak with Jan Bruennler, Managing Partner, and Visar Shabi, Portfolio CTO at Bregal Milestone, a leading European growth equity firm investing in fast-growing, mission-critical software businesses across Europe. With approximately €2.3 billion of capital and more than 60 investments completed since inception, Bregal Milestone provides growth capital and operational support to help build market-leading software companies. The firm is part of Bregal Investments, a leading global investment platform with over €24 billion in assets under management. As software companies navigate a rapidly evolving technology landscape, Jan and Visar discuss Bregal Milestone's approach to value creation, including how the firm supports portfolio companies through technology, product, and AI expertise. Jan co-founded Bregal Milestone and is a member of its Investment Committee, overseeing the firm's AI initiatives. As Portfolio CTO, Visar works closely with portfolio companies on technology, product, and AI strategy, drawing on prior experience at Bain & Company and Brainlabs. Bregal Milestone was recognized as a Top Growth Equity Firm of 2025 and Top Private Equity Firm of 2025 by GrowthCap. I am your host, RJ Lumba. We hope you enjoy the show. If you like the episode, click to follow.
Rick Stroud and Steve Versnick on the Tampa Bay Rays 2-1 loss to the Royals to start their 4-game series as the bats are cold once again. Plus your mailbag questions on Bucs' Reuben Bain Jr. plus Baker Mayfield and Vita Vea's contracts. Hosted on Acast. See acast.com/privacy for more information.
Show Notes: The conversation opens with an overview of the consulting market, mentioning the impact of interest rates, private equity, and AI on the industry. Chad shares his background, including his career at Deloitte Consulting, Bain, and Charles Aris, and the focus of his strategy recruiting practice. Chad explains the shift in Charles Aris's business from Fortune 500 strategy placements to private equity and portfolio companies. He details the types of roles his team places, including general strategy, chief of staff, transformation, and integration roles. Four Phases in the Consulting Industry Chad highlights the growth of private equity and its impact on the consulting market, including the increase in demand for consulting services. Chad outlines the four phases the consulting market has gone through over the past 24 months: downturn, rebound, downturn, and growth. Chad explains the impact of higher interest rates and tariffs on the consulting market, leading to reduced investments and consulting services. AI Growth Phase Chad discusses the rebound in 2025 due to lower interest rates and private equity adapting to the new normal. He highlights the current growth phase driven by AI and the understaffing of consulting firms due to previous downsizing. Chad emphasizes the candidate-driven market and the increased demand for consulting services, particularly in AI and go-to-market initiatives. Private Equity Chad identifies private equity and services firms (white and blue collar) as the two primary industries with high demand for consulting services. Chad explains the growth of private equity and its focus on due diligence and value creation initiatives. Chad discusses the impact of AI on due diligence, including commercial, operational, and technology due diligence. He highlights the demand for consulting services in white and blue collar services firms, driven by private equity investments. Areas of High Demand Chad transitions to discussing functional areas with high demand, starting with AI. Chad identifies AI as the number one functional area with high demand, focusing on increasing productivity and refocusing employees on high-value interactions. Chad explains the two types of AI consultants: AI strategists and AI implementers, and their roles in AI enablement. Chad discusses the importance of AI in various consulting projects and the need for consultants to embrace AI. Chad highlights the demand for go-to-market consulting initiatives, including CRM redesign, sales process redesign, and AI-powered territory optimization. Chad emphasizes the importance of understanding AI from a go-to-market perspective and the increasing demand for AI expertise. The Role of Transformation Consultants in PE Chad shares two AI use cases: an AI tool for a large international bank to automate research tasks and an AI sales planning platform for a pharmaceutical organization. Chad explains how AI automates repetitive tasks, allowing humans to focus on high-value interactions. Chad discusses the role of transformation consultants in private equity, emphasizing the need for a track record of getting things done, strong EQ, and analytical skills. Chad highlights the importance of influencing without direct authority and the analytical competencies required for transformation roles. Maximizing Opportunities Chad provides tips for client development with private equity firms, recommending reaching out to portfolio operations teams and deal partners. Chad identifies supply chain optimization and manufacturing footprint optimization as areas with declining demand due to the shift towards growth initiatives. Chad emphasizes that while some areas may have softened, there is still demand in most specialties. Chad discusses the relatively easy process of filling board roles and the limited demand for board searches. Chad advises independent consultants on positioning themselves to transition back to global firms, recommending reaching out to former colleagues and partners. Chad concludes by encouraging consultants to embrace AI and stay updated with market trends to maximize their opportunities. Timestamps: 03:48: Chad Oakley's Introduction 23:14: Market Overview 31:08: Consulting Market Phases and Current Trends 39:47: Industries and Functions with High Demand 47:19: AI and Go-to-Market Consulting Demand 55:24: AI Use Cases and Transformation Roles 1:03:43: Declining Demand Areas and Board Roles This episode on Umbrex: https://umbrex.com/unleashed/651-current-state-of-the-consulting-market-in-2026/ Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com. *AI generated timestamps and show notes.
June 18, 2026 Why Small Business Beats the Corporate Ladder w/ Matt Moldenhauer – DT 452 Matt Moldenhauer is a Partner at Elmore Companies and a former Bain & Company consultant who left the 34th floor of a Chicago high-rise to run a logging company in rural South Carolina. He walked away from the corporate ladder the same year he was offered everything it promised — and spent seven years building one of the fastest-growing logging and wood supply companies in the region. He reveals why small business is the most underrated vehicle for building wealth in America — and why the construction industry is sitting on one of the biggest untapped acquisition opportunities in the country. Follow Matt on LinkedIn at: https://www.linkedin.com/in/matt-moldenhauer-16b92411/ Learn more about Elmore Companies at: https://elmorecompanies.com/ Want to better develop your civil construction workforce and leaders? Check out BuildWitt Improve! https://buildwitt.com Questions or feedback? Email us at dirttalk@buildwitt.com! Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, we get expert view on the ongoing, historic tech wave. Ravi Vijayaraghavan, head of APAC Technology & Cloud Services practice at Bain and Company, offers a wide range of insights, starting with the implication of the unprecedented scale of capital spending on AI build-out taking place presently. We compare this tech cycle with past ones, consider sectors that are in vogue (hardware) and that are not (software). Ravi shares his observations on the state of high tech in China, US, North Asia, South-East Asia, and South Asia. We also discuss various moon-shot ideas at the frontier of tech. We conclude with the ethics of AI, and regulatory implications. See omnystudio.com/listener for privacy information.
What if the biggest problem in marketing isn't your message, your targeting, or your budget? What if it's the map you're using?For more than a century, marketers have relied on funnels, customer journeys, and pipeline stages to explain how people buy.The problem?People don't move in straight lines.In this Sharp Cut, Marc and Vassilis unpack why buying behaviour looks far more like a messy search pattern than a carefully planned journey. Drawing on research from Ehrenberg-Bass, Google, WPP, Oxford, James Hankins, Gartner, Bain, and the LinkedIn B2B Institute, they explore why most consumer decisions are made before shopping begins and why so many B2B deals stall after the buying process has already started.Along the way, they tackle the real purpose of the funnel, the limits of customer journey mapping, the hidden role of buying committees, and why the pipeline may be better at reporting decisions than helping people make them.In this episode:Why the traditional funnel continues to surviveWhat the Consumer Decision Journey got right—and wrongThe surprising finding that 84% of purchases favor brands consumers already lean towardWhy "good enough" beats "best" more often than marketers realizeThe difference between consumer and B2B buying behaviorHow buying committees create friction inside organizationsWhy 40-60% of qualified B2B deals end in no decisionThe pipeline's real purposeWhy probability may be a better model than journeysThe funnel is a useful reporting tool. It just isn't a very good theory of human behaviour.Takeaways:Success in marketing is often misrepresented as a straight line.The consumer decision journey is more complex than traditional models suggest.Buyers often choose brands they are already leaning towards before shopping.The funnel oversimplifies the buying process, leading to ineffective strategies.Fear of making the wrong decision can paralyze B2B buyers.Satisficing is a common behavior where buyers settle for 'good enough'.Mental and physical availability are crucial for influencing buyer decisions.The traditional funnel model is outdated and needs to be rethought.Understanding buyer behavior requires acknowledging the chaos of the decision-making process.Marketers should focus on building frameworks based on real consumer behavior rather than idealized models.Chapters:Chapters00:00 - Introduction02:48 - The Complexity of the Consumer Decision Journey06:06 - The Limitations of Traditional Marketing Models08:49 - Understanding Buyer Behavior and Decision-Making11:59 - Rethinking the Marketing Funnel14:57 - The Role of Fear in B2B Buying Decisions17:53 - Building a Better Marketing Framework
Send us Fan Mail5 people just landed offers at McKinsey, Bain, BCG, Deloitte, and L.E.K. We got them all in one room and asked them the same question: what actually worked?The real stuff – how many cases they did, how they networked, what they wish they'd done differently, and the misconceptions that almost cost them.Aisha did 50 cases her first recruiting cycle and didn't get the offer. She did 25 the second time and got it. That contrast says more than any framework guide will.You'll learn:Why quality beats volume in case prep – and what "quality" actually looks likeHow each of these 5 built their firm lists and network from scratchThe misconception every candidate walked in with (and when they figured out it was wrong)Resources:4 of the 5 panelists worked with an MC coach – learn more about Black Belt coachingNot sure if coaching is the right fit? Book a free 15-min call with Katie – she'll tell you where you standCreate a free MC account to start building your case prep foundationFree Consulting Prep Just Got a Whole Lot BetterCreate a free MC account for access to step-by-step learning pathways, a brand new case prep course, and more. Download the MC app to prep anywhere.Connect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
Send us Fan MailMitali Jalan was told she couldn't break into consulting as a chartered accountant. She was told it was unlikely she'd land Bain as an international MBA student. She got the offers anyway.She worked at Deloitte India and Bain London, then sat on the other side of the table as a Bain interviewer. She's coached over 350 candidates and knows where people lose the offer.The thing she kept seeing? Candidates who spent weeks on case prep, walked in technically ready, and still didn't get it. The gap wasn't knowledge.We cover:How to recruit for a firm in a country that isn't yoursWhy "nice" is not a soft factor at Bain – and how to train for itWhat made Mitali stop reading a CV in secondsHow to track your prep so you're fixing the right things, not just logging casesResources:Work with Mitali directlyReady to break into MBB? Black Belt is the case prep program for serious candidatesBook a free 15-minute call with Katie to map out your pathFree Consulting Prep Just Got a Whole Lot BetterCreate a free MC account for access to step-by-step learning pathways, a brand new case prep course, and more. Download the MC app to prep anywhere.Connect With Management ConsultedCreate a free MC account or download the MC app (Apple, Android) to start your prep todaySchedule a free 15min consultation with the MC TeamWatch the video version of the podcast on YouTubeFollow us on LinkedIn, Instagram, and TikTokJoin an upcoming live event – case interviews demos, expert panels, and more
Private equity is not in a crisis — rather, it's stuck. The issue isn't capital; it's confidence. Read Bain's 2026 Midyear Private Equity Report here. Register for our live webinar here.
Mark Pincus is the creator behind Farmville and Words with Friends. He built Zynga into one of the biggest gaming companies in the world and helped shape the early era of social products on the internet. In this conversation, he breaks down how great founders spot winning ideas early, why most startups build the wrong thing, and how products become part of people's daily lives. He shares lessons from building Zynga, missing the opportunity behind social networking before Facebook took off, navigating platform risk during Zynga's explosive growth, and rebuilding his confidence after major failures. You'll learn how to test ideas faster, what separates products people try from products people love, how to avoid “death by compromise” as a founder, and why the best builders stay obsessed with what users actually want. + Members get the longer, extended version of this conversation, with additional content not included in the public release. Join Now. + +Pre-order Life at the Speed of Play: Launch Products People Love! ------ Timestamps: (00:00) The Principles of Great Products (01:34) How to Test if Your Idea Has "Heat" (04:02) Falling Out with His Father (06:14) Early Career Fails (09:27) The Presentation that Kicked him out of Bain (12:04) The Book of Life System for Making Strategic Decisions (17:56) Why Your Instincts are Good and Your Ideas are Bad (22:29) Copying is the Key to Great Product Design (23:22) System for Building Great Products (24:05) How to Use "Proven Better New" to Build Ideas (27:39) Why Deconstruction Leads to Better Products (29:33) All Founders Go Through This (35:14) How Zynga Changed Social Gaming (37:25) Pitching Zynga to Steve Jobs (40:36) The Fatal Mistake Founders Make (41:24) The Fight Between Peter Thiel and Sequoia (43:03) The Explosion of Farmville (45:45) Zynga's Near-Death Experience on Facebook (48:36) Why Failure Machines Reveal Your Best Ideas (49:28) The Thing that Almost Killed Words with Friends (53:05) Why the Minimum Viable Product Approach is Hurting You (54:03) Building Fast is More Important than Building Right (56:19) How Zynga Missed Their Instagram Moment (58:50) Your Company Should Be a Democratic Dictatorship (1:02:25) How to Build a Meritocracy in Your Company (1:03:44) Jeff Bezos' Invaluable Management Trick (1:05:25) Bezos Hack: Scaling Leadership with Tech Assistants ------ Newsletter: The Brain Food newsletter delivers actionable insights and thoughtful ideas every Sunday. It takes 5 minutes to read, and it's completely free. Learn more and sign up at fs.blog/newsletter ------ Follow Shane Parrish: X: https://x.com/shaneparrish Insta: https://www.instagram.com/farnamstreet/ LinkedIn: https://www.linkedin.com/in/shane-parrish-050a2183/ Follow Mark Pincus LinkedIn: https://www.linkedin.com/in/markpincus/ X: https://x.com/markpinc ------ Thank you to the sponsors for this episode: +CoinShares: Delivering Reason to Digital Asset Investing. https://coinshares.com/ +Granola AI, The AI notepad for people in back-to-back meetings: https://www.granola.ai/shane Check out the Granola Notes HeyGen is a message-first AI video platform that helps people and AI agents turn ideas into professional video in minutes. Try for free at https://www.heygen.com/ Join the salty rebellion: https://drinklmnt.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
The AI Breakdown: Daily Artificial Intelligence News and Discussions
As OpenAI and Anthropic move toward IPOs, NLW looks at the growing fight over who gets access to AI's financial upside, from Google's massive equity raise to Bernie Sanders' proposal for a public stake in frontier labs. In the headlines: Nvidia's personal AI computer push, Meta's AI pendant plans, an Instagram hijacking exploit, Bain's warning on AI ROI, and Walmart's token limits.Brought to you by:KPMG – Research from KPMG and the University of Texas at Austin shows the highest-impact AI users treat AI like a reasoning partner — and those skills can be taught at scale. Learn more at kpmg.com/us/SophisticatedOutsystems - Stop wondering how AI will change your business and start building the agents that will lead it - http://outsystems.com/Scrunch - The AI customer experience platform - https://scrunch.com/Zenflow Work - Agents for knowledge work - https://zenflow.free/Blitzy - Want to accelerate enterprise software development velocity by 5x? https://blitzy.com/AssemblyAI - The best way to build Voice AI apps - https://www.assemblyai.com/briefRobots & Pencils - Cloud-native AI solutions that power results https://robotsandpencils.com/The AI Daily Brief helps you understand the most important news and discussions in AI. Subscribe to the podcast version of The AI Daily Brief wherever you listen: https://pod.link/1680633614Our Newsletter is BACK: https://aidailybrief.beehiiv.com/Interested in sponsoring the show? sponsors@aidailybrief.ai