Podcasts about employee development

Russell Mikowski is the CEO of SurePeople, a people intelligence platform, transforms workplace dynamics with AI-powered coaching and collaboration tools that enhance interactions, boost teamwork, and drive business success. In this episode, KJ and Russell explore the benefits of integrating these tools into everyday workflow applications like Slack and Zoom, enhancing communication, productivity, and employee morale. Russell also emphasizes the importance of understanding team dynamics and personal development. Key Takeaways: 11:12 Challenges and Opportunities in Psychometric Assessments 20:28 The Impact of People Intelligence on Productivity 23:41 Impact on Workplace Productivity and Morale 25:34 Reducing Meeting Time to Combat Burnout 28:02 Introducing the Prism Psychometric Self-Assessment 30:36 The Future of AI and Human Interaction in the Workplace Quote of the Show (15:00): “Ten percent of employees get eighty percent of development investment,” – Russell Mikowski Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Russell Mikowski: LinkedIn: https://www.linkedin.com/in/russell-mikowski-a349903/ How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

Giles Pearson, co-founder of Accountests and former PwC partner, shares how one disastrous hire led him to revolutionize recruiting in the accounting profession. The conversation explores why traditional hiring methods fail, how skills and personality testing can predict job success, and reveals the shocking statistics about resume dishonesty. Roger and Annie also dive into New Zealand's streamlined tax system where 90% of taxpayers never file returns, sparking a fascinating debate about whether such simplicity could ever work in the United States.SponsorsPadgett -  Contact Padgett or Email Jeff Phillips(00:00) - Welcome to Federal Tax Updates (01:56) - Introducing the Guest: Gilles Pearson (03:22) - Challenges in Hiring and the Birth of Accountests (05:26) - The Importance of Testing in Hiring (08:29) - The Role of Personality and Skills Tests (14:13) - Developing Effective Tests for Accountants (24:45) - Personality Profiles and Team Dynamics (31:45) - Using Tests for Employee Development (34:47) - Succession Planning in Smaller Firms (37:02) - Accountant Stereotypes and Communication Challenges (40:54) - The Role of Personal Interaction in Accounting (45:08) - Streamlined Hiring Process with Account Tests (49:08) - Comparing Tax Systems: US vs New Zealand (57:08) - Final Thoughts and Farewell Connect with Giles Pearson https://nz.linkedin.com/in/giles-pearson-fca-8a175843https://www.accountests.com/Get NASBA Approved CPE or IRS Approved CELaunch the course on EarmarkCPE to get free CPE/CE for listening to this episode.Connect with the Roger and Annie on LinkedInhttps://www.linkedin.com/in/rogerharrispbs/https://www.linkedin.com/in/annie-schwab-852418261/ReviewLeave a review on Apple Podcasts or PodchaserSubscribeSubscribe to the Federal Tax Updates podcast in your favorite podcast app!This podcast is a production of the Earmark Media

Send us a textIn this first installment of a two-part series, we're diving headfirst into the most common career mistakes people make—and how they can trip up even the most ambitious professionals. From taking on problems that aren't yours to confusing workplace friendships with real ones, we'll unpack why these pitfalls happen and what you can do to avoid them. We'll also explore the dangers of making yourself irreplaceable, waiting for permission to lead, and trusting HR too much. Plus, find out why playing the long game, avoiding office politics, hiding behind hard work, and saving questions for later can actually hold you back. Tune in for honest insights and practical advice to help you navigate your career with confidence.في هذه الحلقة الأولى من حلقتين، نناقش أهم الأخطاء الشائعة التي يرتكبها الناس في مسيرتهم المهنية، وكيف يمكن لهذه الأخطاء أن تعيق حتى أكثر الأشخاص طموحًا. سنتناول مواضيع مثل تحمل مشاكل ليست من مسؤوليتك، البقاء في العمل فقط لأنه مريح، محاولة جعل نفسك غير قابل للاستبدال، اعتقاد أن زملاء العمل أصدقاء حقيقيون، انتظار الإذن لقيادة الفريق، لعب اللعبة طويلة الأمد، تجنب السياسات المكتبية، الاختباء وراء العمل الجاد، الثقة المفرطة في قسم الموارد البشرية، وتأجيل الأسئلة لوقت لاحق. استمع للحصول على نصائح عملية ورؤى صادقة تساعدك على اجتياز تحديات حياتك المهنية بثقة. Support the showSupport the Podcast on:https://www.paypal.com/paypalme/okuwatly?locale.x=en_UShttps://www.buymeacoffee.com/MaBa3refSubscribe to Maba3ref Newsletter:https://maba3refbranching.beehiiv.com/Connect with Maba3ref Podcast:https://www.instagram.com/maba3refbyomarConnect on TIKTOK:https://www.tiktok.com/@okuwatly

Send us a textIn this first installment of a two-part series, we're diving headfirst into the most common career mistakes people make—and how they can trip up even the most ambitious professionals. From taking on problems that aren't yours to confusing workplace friendships with real ones, we'll unpack why these pitfalls happen and what you can do to avoid them. We'll also explore the dangers of making yourself irreplaceable, waiting for permission to lead, and trusting HR too much. Plus, find out why playing the long game, avoiding office politics, hiding behind hard work, and saving questions for later can actually hold you back. Tune in for honest insights and practical advice to help you navigate your career with confidence.في هذه الحلقة الأولى من حلقتين، نناقش أهم الأخطاء الشائعة التي يرتكبها الناس في مسيرتهم المهنية، وكيف يمكن لهذه الأخطاء أن تعيق حتى أكثر الأشخاص طموحًا. سنتناول مواضيع مثل تحمل مشاكل ليست من مسؤوليتك، البقاء في العمل فقط لأنه مريح، محاولة جعل نفسك غير قابل للاستبدال، اعتقاد أن زملاء العمل أصدقاء حقيقيون، انتظار الإذن لقيادة الفريق، لعب اللعبة طويلة الأمد، تجنب السياسات المكتبية، الاختباء وراء العمل الجاد، الثقة المفرطة في قسم الموارد البشرية، وتأجيل الأسئلة لوقت لاحق. استمع للحصول على نصائح عملية ورؤى صادقة تساعدك على اجتياز تحديات حياتك المهنية بثقة. Support the showSupport the Podcast on:https://www.paypal.com/paypalme/okuwatly?locale.x=en_UShttps://www.buymeacoffee.com/MaBa3refSubscribe to Maba3ref Newsletter:https://maba3refbranching.beehiiv.com/Connect with Maba3ref Podcast:https://www.instagram.com/maba3refbyomarConnect on TIKTOK:https://www.tiktok.com/@okuwatly

This episode of Cruising Altitude features a conversation with Sally Massey, Chief Human Resources Officer at Colgate-Palmolive. Sally and host Nicole Alvino discuss key strategies for building a stronger and more innovative workforce through upskilling, creating personalized employee experiences, and leveraging diverse perspectives. Sally shares her experiences and insights from her nearly 25-year tenure at Colgate, including the importance of communication, inclusion, employee trust, and adapting to changing employee expectations. The conversation also highlights how AI and continuous learning initiatives contribute to employee development and organizational growth.Quotes“ We upskilled everyone so that everybody understood the positives to using AI and also what they needed to watch out for in terms of AI. And then we gave them access to a hub where they could start practicing and using it for their daily work. We're finding that there is a community within Colgate that people are sharing ideas. They're learning from one another. They're sharing best practices. They're getting efficiency in their work.”“ We try to really use lots of different ways to communicate, whether that's through digital, whether that's through workshops, whether that's through written communication, whether that's through webcasts because people absorb it in different ways. And so it is personalizing the message, but also personalizing the vehicle so that they can get the information.”“ For myself leading in times of change, I like to get my team together so that we can talk through, brainstorm, challenge each other. And I really think that you get to a better place when you bring in a lot of different perspectives. Perspectives from different backgrounds, different geographies. I think you get to a better answer. And so for me it's about bringing people together with different perspectives so that we can get to a better outcome.”Time Stamps[03:15] Meet Sally Massey[07:23] Strategies for personalizing experiences across generations[09:10] How employee expectations have shifted[13:24] Colgate's AI journey[19:26] The importance of diversity of thought[21:29] Sally's place of clarity and perspectiveLinksConnect with Sally on LinkedInThank you to our friendsThis episode is brought to you by Firstup, the world's first intelligent communication platform. More than 40 percent of Fortune 100 companies use our platform to connect with their people, design and deliver personalized communications, and gain engagement insights throughout the employee journey. That's how they give their employees better experiences from hire to retire. Learn more at firstup.io

Unlocking Leadership Excellence with Halelly Azulay on the Move Swiftly PodcastJoin us on the Move Swiftly Podcast as we delve into the world of leadership development with Halelly Azulay, founder and CEO of TalentGrow LLC. With over 25 years of experience in communication and leadership development, Halelly has dedicated her career to helping individuals and organizations grow their leadership capabilities, improve communication skills, build stronger teams, and enhance emotional intelligence.In this episode, Halelly shares insights from her journey, including the founding of TalentGrow in 2006, her work with organizations like PwC, Boeing, and the World Bank, and her passion for developing leaders at all levels. She discusses her books, Employee Development on a Shoestring and Strength to Strength, and offers practical advice on becoming the kind of leader people want to follow.Whether you're an aspiring leader or a seasoned executive, this conversation is packed with actionable strategies to elevate your leadership game.Connect with Halelly Azulay:Website: www.talentgrow.comLinkedIn: Halelly Azulay

In this episode, Braxton welcomes Ed and Brandi Caswell to talk about why and how they run their repair shop differently. Faith and generosity is some pretty crazy ways have become the foundation of their business culture, including their response to local disasters and support for employees' personal growth. They even host a weekly men's group at their shop and are launching scholarship programs, showing how small acts of service can transform both an auto repair business AND its surrounding community. 00:00 Positive Industry Podcast Initiative05:09 Prayer and Opportunity in Adversity08:40 "Journey from Teaching to Faith"12:38 Faith and Support Acknowledged13:55 Faith-Driven Business Transformation18:24 "Brandy's Empathy in Crisis"20:22 Empowering Growth Beyond Business25:09 God's Impact in Business27:21 "Industry Transformation: Faith-Driven Approach"31:42 Divine Opportunities and Platforms

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Matt Maloney, SVP of Global Sales at Fireblocks. The discussion dives deep into Matt's background in B2B sales, his journey into the world of cryptocurrency, and how Fireblocks is revolutionizing blockchain security. Matt shares insights on the importance of adaptable, coachable sales teams and the application of traditional sales disciplines to new and emerging markets. The conversation also touches on strategic decision-making when entering new markets, the relevance of a strong ideal customer profile, and how foundational sales processes like MEDDPICC contribute to scaling success. The episode concludes with a nod to the influential book 'Inside the Tornado' by Geoffrey Moore and its relevance to Fireblocks' strategy.ADDITIONAL RESOURCESLearn more about Matt Maloney:https://www.linkedin.com/in/matt-maloney-75698/Read Force Management's Guide to Embedding AI In Your B2B Sales Organization: https://hubs.li/Q03ldrzD0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:13] Matt Maloney's Journey into Crypto[00:02:55] Understanding Fireblocks and Blockchain[00:06:36] The Role of Stablecoins[00:10:28] Security Challenges in Crypto[00:23:18] Adapting Traditional Sales Disciplines to Emerging Markets[00:34:44] Mitigating Risk in Emerging Markets[00:35:07] The Importance of Continuous Development[00:37:11] Building Trust and Credibility[00:38:07] Characteristics of Successful Salespeople[00:39:41] Company Responsibility in Employee Development[00:41:02] Aligning Company Goals with Sales Strategies[00:46:05] Avoiding Shiny Object Syndrome[00:48:36] The Role of Ideal Customer Profiles[00:49:43] Lessons from Mentorship and Experience[00:58:00] The Innovator's JourneyHIGHLIGHT QUOTES"Your job is to figure out hitting the number and making sure you're calibrating your resources, that you hit the number, because that's foundation to our jobs as sales leaders.""If you can be part of a disruptive movement... it could be game-changing.""You need people that are coachable that will take the time to listen and learn about what this market is."

Ryan Aalsma is the Executive Vice President at Skanska.   In this episode of Specified Growth Podcast, Ryan talks about his background and how he got into the construction industry. He also discusses the importance of strong leadership and investing in employee development, using good communication to build relationships, giving back to the construction industry, and more. Don't miss this episode of Specified Growth Podcast!     Please reach out if you have any feedback or questions. Enjoy!    Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa  YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Tom Schearer to discuss the value and impact of attending automotive training events, with a special focus on the upcoming TOOLS Conference in Lancaster, Pennsylvania. Tom addresses common concerns about the cost of training and emphasizes the strong return on investment for shop owners and technicians who attend. The conversation also highlights how ongoing education not only keeps teams up to date with rapidly changing technology but also strengthens shop culture and networking within the industry.Sign up for TOOLS HERE00:00 Role Play: Addressing Training Hesitations05:45 Comprehensive Training Conference Overview07:42 Training Benefits Outweigh Costs13:27 Team Training and Staff Changes16:37 Collision Classes & Networking Highlights20:08 "Importance of Networking Events"21:24 "Automotive Repair Podcast Promo"

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job, or help you hire. Touch HERE for more.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to build better systems and processes, mainly to avoid burnout. They both get heated about the technician pay structure, industry culture, and the crucial need for personal fulfillment and meaning beyond monetary success.00:00 Intense Storms, Tornado Near Miss06:15 "True Champions Plan for Success"10:49 Complex Challenges in Industry Dynamics20:06 Self-Reflection and Employee Turnover25:07 Owner's Struggles with Management30:23 "Chaotic Kitchen Reflections"31:12 Automotive Industry Training Challenges41:23 Welfare System Critique: Misallocation Concerns45:03 Track and Tax Unbilled Services47:12 Business Finance Transparency Needed56:07 Rethinking Success Beyond Money59:04 Career Pathing Concerns Discussed01:03:14 Fishing: A Passionate Escape01:12:29 Navigating Professional Boundaries01:14:36 "Embracing Emotional Connections"01:20:59 Helping Each Other: A Pipe Dream?01:27:13 Eco Diesel Truck Dilemma01:32:17 Online Complaints Over Car Repairs01:38:54 Unnecessary Changes Disrupt Growing Shop01:40:52 Emotion-Free Decision Making01:46:20 "Challenging Stagnant Business Practices"01:52:54 Building Character Through Purposeful Work Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Send us a textAs a kid in Colorado, United States, he grew up thinking he was part Japanese (after a playful prank from his mother). Today, he has been living in Japan for almost three decades. One could call that destiny alright! Meet Dr. David Sweet, Founder and CEO of FocusCore Group, a leading executive search consultancy in Tokyo which has consulted for top-tier companies across the region, helping them find exceptional talent and fill critical roles with the best candidates.     David holds a PhD in Leadership Development and is also a certified ICF Executive Coach. His expertise in leveraging social networking for recruitment in Japan has earned him recognition in publications such as ‘Facebook & LinkedIn: Social Media Job-Hunting Techniques That Don't Require a Resume'. Before moving to Japan, he spent a decade working in Labor Relations and Employee Development for the U.S. Government. David is the author of ‘Sweet Sales', ‘Sweet Success' and ‘Recruit! Becoming the Top-Biller' as well as two books of poetry and a children's book! He also hosts the FocusCore Podcast. David is also an 'obsessed mid-pack marathon runner' (best time 3:09) and a musician playing the ukulele and the mandolin as a member of the Sweet Strings Orchestra.  [03:20s] Colorado to Tokyo [11:16s] Recruitment and HR in Japan [19:10s] Top skills in demand in Japan [26:22s] Evolution of business culture in Japan [35:30s] FocusCore Group's growth, learning, challenges, opportunities  [43:17s] Future of the talent recruitment industry  [50:49s] RWL: Check out David's books ‘Sweet Sales', ‘Sweet Success' and ‘Recruit! Becoming the Top-Biller'; Listen to David's podcast FocusCore Podcast Follow FocusCore Group's work at https://focuscoregroup.com/ Connect with David on LinkedInConnect with Vinay on X (formerly Twitter) and LinkedIn What did you think about this episode? What would you like to hear more about? Or simply, write in and say hello! podcast@c2cod.comSubscribe to us on your favorite platforms – Google Podcasts, Apple Podcasts, Spotify, Overcast, Tune In Alexa, and more.  This podcast is sponsored by C2C-OD, your Organizational Development consulting partner ‘Bringing People and Strategy Together'. Follow @c2cod on Twitter, LinkedIn, Instagram, Facebook 

In episode #003 of the WiCX Talk Trends podcast, Clare is joined by Anne Dawson, seasoned leader and Sr. Manager, Employee Development & Training at CallMiner, for an insightful conversation on the power of mentorship, sponsorship, and leadership in the workplace.  Anne shares her personal journey, from starting in entry-level roles in the telco industry to becoming an advocate for employee development and a champion for women in customer and employee experience. Her story is a powerful reminder of how far determination, passion and the right support can take you.  Clare and Anne explore the differences between mentorship and sponsorship, highlighting how both play an essential role in women's career advancement. They also touch on the significance of allyship in tackling bias and fostering an inclusive leadership culture that uplifts everyone.  Their conversation emphasises how community support and a personal board of directors provide guidance and perspectives beyond the workplace, which help women navigate their careers with confidence and intention. This episode is filled with actionable advice on how to build meaningful mentorships, advocate for yourself and pay it forward by supporting others along the way. If you're looking to make a lasting impact on your career and empower others in their journey, this episode is a must-listen! Tune in now!

Like the show? Show your support by using our sponsors. Promotive can help you find your dream job, or help you hire. Touch HERE for more. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton is joined by Brett T. Fadley to discuss the upcoming TOOLS training event in Lancaster, Pennsylvania. Brett shares how TOOLS got started and how far it's come, but then gets into the challenges the auto repair industry has today. To get where the industry needs to be, events like TOOLS are critical. Sign up for TOOLS here!00:00 Understanding Financial Struggles of Shop Owners05:46 In-Person Networking's Hidden Value12:37 Business Challenges and Implementing Processes19:56 Improving Shop Efficiency Discussions23:38 Rust Advisory for Ontario Car Sales29:48 Mechanics' Career Transition Paths34:50 Car Repair Recommendations Debate39:44 Changing Industry Perceptions Needed47:55 Exit Scheduling Success in Auto Services51:37 "Networking: Reducing the 'Suck' Factor"54:46 Grateful for Career Purpose59:28 Engine Installation Decisions in Shops01:08:17 Limited Podcast Space Allocation01:12:26 Summer Event Invitation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Are you setting your new hires up for success or failure? In this episode, Andrea and Michelle challenge your onboarding approach. Revealing why setting clear expectations from day one is crucial for employee success and long-term performance.   Discover how to move beyond vague job descriptions and implement a strategic, backwards-planning approach. Learn how to create a roadmap for new employees, outlining expectations for their first months and years.    Andrea and Michelle also discuss the importance of providing milestones, consistent feedback, and developmental one-on-ones.    This episode will help you foster employee growth, reduce uncertainty, and cultivate a high-performing team.   Takeaways Setting clear expectations is crucial for new employees. Many leaders soften expectations to avoid stress. Progress should be the focus, not just meeting expectations. Backwards planning helps in setting a clear growth path. Job descriptions often lack clarity and detail. Regular one-on-ones are essential for feedback and support. Milestones help employees track their progress. Identifying struggles is an opportunity for growth.   For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindSHOW NOTESThroughout the episode, Coach Chris covers a range of pivotal topics that are crucial for business growth and sustainability. He discusses the potential benefits of real estate investments, drawing parallels to the Monopoly board where acquiring properties can lead to increased revenue and long-term financial gains. Additionally, he explores the concept of financial diversification, encouraging shop owners to explore various avenues for generating income beyond their core services.A significant portion of the discussion is dedicated to the value of forming strategic partnerships and investing in employee development. Coach Chris emphasizes that nurturing relationships with other businesses and fostering a skilled workforce can lead to enhanced service offerings and a competitive edge in the market. He also highlights the critical role of cash flow management, advising shop owners on how to maintain a healthy financial status that supports both day-to-day operations and future growth initiatives.Strategic expansion is another key theme, with Coach Chris providing insights on how to scale operations thoughtfully and sustainably. By aligning expansion efforts with clearly defined business objectives, shop owners can achieve financial stability and set the stage for long-term success.Introduction and Overview (00:00:09)Coach Chris Cotton introduces the podcast and its focus on auto repair business strategies.Monopoly Metaphor (00:01:05)Chris uses Monopoly to illustrate strategic business management and growth opportunities for shop owners.Defining Your Business Size (00:02:03)Discussion on ambitions regarding the size of the business—local, regional, or national expansion goals.Opportunities for Growth (00:03:12)Encouragement to view business opportunities as "squares" on a Monopoly board, representing growth potential.Real Estate Investments (00:04:25)The benefits of owning property, including passive income and stability for the auto repair business.Diversification of Income Streams (00:05:28)Exploration of additional income sources like storage facilities and rental properties to enhance financial security.Financial Investments (00:06:41)Importance of stocks and retirement accounts for long-term financial growth and stability beyond the auto industry.Flexibility in Business Strategy (00:07:58)The need for adaptability in response to unexpected challenges and opportunities in the business landscape.Strategic Partnerships (00:08:41)Value of collaborations with suppliers and other businesses to create growth opportunities and enhance profitability.Employee Development (00:09:04)Investing in team training and development as a critical factor for business success and employee...

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermindSHOW NOTESThroughout the episode, Coach Chris covers a range of pivotal topics that are crucial for business growth and sustainability. He discusses the potential benefits of real estate investments, drawing parallels to the Monopoly board where acquiring properties can lead to increased revenue and long-term financial gains. Additionally, he explores the concept of financial diversification, encouraging shop owners to explore various avenues for generating income beyond their core services.A significant portion of the discussion is dedicated to the value of forming strategic partnerships and investing in employee development. Coach Chris emphasizes that nurturing relationships with other businesses and fostering a skilled workforce can lead to enhanced service offerings and a competitive edge in the market. He also highlights the critical role of cash flow management, advising shop owners on how to maintain a healthy financial status that supports both day-to-day operations and future growth initiatives.Strategic expansion is another key theme, with Coach Chris providing insights on how to scale operations thoughtfully and sustainably. By aligning expansion efforts with clearly defined business objectives, shop owners can achieve financial stability and set the stage for long-term success.Introduction and Overview (00:00:09)Coach Chris Cotton introduces the podcast and its focus on auto repair business strategies.Monopoly Metaphor (00:01:05)Chris uses Monopoly to illustrate strategic business management and growth opportunities for shop owners.Defining Your Business Size (00:02:03)Discussion on ambitions regarding the size of the business—local, regional, or national expansion goals.Opportunities for Growth (00:03:12)Encouragement to view business opportunities as "squares" on a Monopoly board, representing growth potential.Real Estate Investments (00:04:25)The benefits of owning property, including passive income and stability for the auto repair business.Diversification of Income Streams (00:05:28)Exploration of additional income sources like storage facilities and rental properties to enhance financial security.Financial Investments (00:06:41)Importance of stocks and retirement accounts for long-term financial growth and stability beyond the auto industry.Flexibility in Business Strategy (00:07:58)The need for adaptability in response to unexpected challenges and opportunities in the business landscape.Strategic Partnerships (00:08:41)Value of collaborations with suppliers and other businesses to create growth opportunities and enhance profitability.Employee Development (00:09:04)Investing in team training and development as a critical factor for business success and employee...

The Manufacturing Stream Podcast, your go-to source for insights into the latest in manufacturing technology and innovation.Hosted by Chris Rost and Eric Whitley, we're excited to bring you some of the best conversations in manufacturing - from the factory floor to the board room.This episode features experts Jim Mayer - manufacturing culture expert and founder of The Manufacturing Connector -  and our very own Co-Host Eric Whitley.They have a combined 50+ years of experience as leaders in the industry, and together they'll explore how re-thinking employee development can reduce turnover and improve short-term and long-term engagement for the people working at the frontline.

Thanks to our Partners, NAPA TRACS, and Today's Class Recorded at Vision Hi-Tech Training & Expo 2025, this episode features a discussion with the co-founders of Promotive, a company focused on recruiting and placing qualified technicians and service advisors. The conversation explores the challenges shops face in hiring, such as ineffective job postings and candidate ghosting, and how Promotive aims to streamline this process by handling initial screening and interviews. Lisa Coyle and Joelle Pollak emphasize the importance of cultural fit and fair compensation for successful placements, also advising shops on creating positive work environments. The discussion also touches on the value of ongoing training, shop management systems, and the significance of evaluating employee attitude and performance using a structured approach. Lisa Coyle, and Joelle Pollak Co-Founders, Promotive: https://gopromotive.com/ Show Notes Watch Full Video Episode Vision Hi-Tech Training & Expo: https://visionkc.com/ Introduction to the Episode (00:00:00) Hiring Process Overview (00:02:09) Ghosting in Interviews (00:03:37) Understanding Shop Culture (00:04:39) Cost of Unfilled Positions (00:05:29) Building a Talent Bench (00:06:18) Candidate Marketing Strategies (00:07:30) Client Compatibility (00:08:25) Assessing Shop Culture (00:09:48) Technician Expectations (00:11:03) Importance of Appreciation (00:12:04) Career Advancement Opportunities (00:12:30) Compensation Discussions (00:14:05) Team Dynamics and Assessment (00:17:05) Evaluating Team Performance (00:17:54) Consequences of Team Dynamics (00:19:49) Using Charts for Improvement (00:21:13) Addressing Employee Concerns (00:23:27) The Importance of Consistent Feedback (00:28:22) Coaching and Employee Development (00:30:10) Identifying the Right Fit (00:33:00) Understanding Shop Culture (00:34:40) Addressing Technician Retention (00:35:22) Importance of a Recruiter (00:36:28) Recruitment Challenges in Shops (00:37:39) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on...

In this short segment of the Revenue Builders Podcast, we revisit the discussion with Mike Earnest from Wiz to discuss the critical topic of retaining top sales talent. Mike shares his philosophy on building a culture of buy-in rather than compliance, the role of authenticity in leadership, and how sales leaders can help their teams see a clear future within the company. He also highlights the importance of transformational management, showing how investing in employees' growth leads to long-term loyalty.KEY TAKEAWAYS[00:01:08] Understanding Employee Motivations – Retention starts with knowing what employees want to achieve both personally and professionally.[00:02:15] Creating a Culture of Buy-In vs. Compliance – Employees who believe in the process stay longer than those who are forced into it.[00:03:02] Transactional vs. Transformational Leadership – Developing employees and helping them grow outweighs short-term financial incentives.[00:03:50] Helping Employees See Their Future – Retention is at risk when employees cannot envision their future within the company.[00:04:12] Taking Ownership of Employee Development – Sales leaders, not just enablement teams, must actively guide career growth.QUOTES[00:01:55] “If you're authentic and genuinely care about your team, they're not going to leave. They won't chase a shiny object because they're already in one.”[00:02:37] “There's a difference between adhering to a sales process and wanting to adhere to a sales process because it adds value.”[00:03:02] “When you help someone develop skills they never thought they could master, they're not leaving for another $10,000.”[00:03:50] “One of a leader's greatest traits is helping people see themselves in the future.”[00:04:37] “Retention isn't just about the company's reputation—it's about whether employees see a clear future for themselves.”Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/revenue-retention-and-recruiting-with-mike-earnestEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging

In this episode of The Friday Habit, Mark Labriola and Benjamin Manley welcome Natalie Dawson, EVP and partner at Cardone Ventures, to discuss her new book 'Teamwork' and the essential strategies for building high-performance teams. The conversation covers Natalie's journey from a failed business leader to a successful entrepreneur, the importance of team alignment, practical tools for team development, and effective hiring strategies. They also explore how to pitch ideas to a team and maintain alignment as the team grows. In this conversation, Mark Labriola II discusses the importance of effective team communication, onboarding strategies, training processes, employee termination, and compensation structures. He emphasizes the need for daily team meetings to foster a winning culture, the significance of intense onboarding to assess new hires, and the necessity of correcting issues promptly to maintain a healthy work environment. Additionally, he shares insights on how to structure compensation to motivate employees and align their goals with the company's vision. TakeawaysThe Friday Habit encourages a mindset of excitement and positivity.Building a high-performance team requires practical tools and strategies.Alignment within a team starts with clear mission and values.Failure can be a powerful teacher in leadership.Creating a culture of development is essential for growth.Effective hiring involves understanding candidates' long-term goals.Communication is key to gaining team buy-in for new ideas.Documenting processes helps in scaling a business.Team dynamics can be assessed through personality tests.Business owners should act as coaches to their team members. Implement daily all-team meetings to share wins.Onboarding should be intense to assess fit quickly.Use the Tell Me, Show Me, Let Me, Coach Me method for training.Correct issues in the moment to prevent escalation.Build a culture that encourages accountability and engagement.Incentivize employees with clear compensation structures.Foster a winning culture to improve morale.Document processes to ensure consistency in training.Encourage team members to take ownership of their roles.Align employee goals with the company's vision for growth.

Join host Mike Murphy as he sits down once again with Randy Stevens, North American Training Manager for Automation Solutions at ABB. In this episode, they explore the significance of training metrics and how measuring success can lead to continuous improvement. Tune in to hear insights on:Understanding Business Processes: How knowing your sales, marketing, and training processes can help define your key metrics.Employee Development: Tracking employee growth and ensuring alignment with business goals.Basic vs. Advanced Training: Addressing the demand for both foundational training for new employees and specialized training for seasoned staff.Free vs. Paid Training: The pros and cons of each and the ROI considerations for both.Training Metrics in Action: The tools and technology to track progress and optimize results for better performance.If you would like to attend a training, head over to our U.S. Drives & PAC Automations Solutions Training page.  Interested in learning more about ABB Drives? Join our Tech Tuesday webinars where our experts tackle topics from improving efficiency and reliability to solving maintenance issues.Podcast 1: ABB Drive Training – enhancing knowledge with the latest technologiesPodcast 2: Training with ABB, maximizing your learning potentialPodcast 3: Training with ABB Project management – scope, scheduling and resources definedPodcast 4: Training With ABB – Continuous ImprovementPodcast 5: Training With ABB – Mastering PresentationsPodcast 6: Training With ABB – An Approach to Safety Podcast 7: Training with ABB - Development Costs and ROI

Adam Malone is a renowned keynote speaker, leadership consultant, and a father of five. In this episode, he shares insights on developing practical authenticity as a leader. Malone discusses how he learned to balance his inner drive for success with empathy and emotional intelligence, taming his "inner jerk" to become a more effective and respected leader. He covers topics such as building trust and empathy, managing teams across time zones, and the importance of soft skills for long-term success.   Bio: Adam Malone is a keynote speaker, leadership consultant, and father of five. He is known for his expertise in helping leaders and teams develop resilience, tenacity, and grit to achieve sustained high performance. Malone's insights on practical authenticity, emotional intelligence, and building trust-based cultures have made him a sought-after speaker and advisor. Resources: Text OPERATOR to 33777 website: https://thetenaciousoperator.com/profile/posts LinkedIn:  https://www.linkedin.com/in/adam-malone-a9100ba/ Leadership, Learning, and Team Building Adam and Michael discussed the differences between being learned and being taught, with Michael emphasizing the importance of practical application in leadership roles. Adam shared his background in the corporate world and his transition into leadership consulting, citing his realization that he couldn't sustain his current pace and needed to build stronger teams. The conversation was described as organic and conversational, with Michael planning to sprinkle in topics about retention and culture. The meeting was expected to last about 20-25 minutes. Transitioning From Individual to Leader Adam and Michael discussed their personal journeys and the challenges of transitioning from individual contributors to team leaders. Adam shared his realization that he had been putting himself at the center of every decision, rather than empowering his team. He emphasized the importance of building trust and understanding that leadership involves delegating tasks and empowering others. Michael agreed, noting that many leaders struggle with this transition due to a lack of training and support. Both agreed that this shift in mindset and approach is crucial for effective leadership. Leadership, Trust, and Employee Retention Michael and Adam discussed the importance of leadership and trust in retaining employees and achieving success in organizations. Michael emphasized the need for leaders to understand their teams and provide them with the necessary tools and support to excel. He also highlighted the significance of having a strong operations leader who can see the big picture and make informed decisions. The conversation also touched on the challenges of retaining employees and the need for leaders to trust their people. The discussion concluded with a light-hearted reference to the upcoming Super Bowl. Employee Retention and Economic Uncertainty Michael and Adam discussed the importance of retention in organizations. Michael emphasized the need for action beyond just caring for employees, and highlighted the role of trust, communication, and empowering employees to be their best. Adam shared a Gallup statistic indicating that the number of employees looking to leave their jobs is still high, suggesting that companies are not yet fully recovered from the Great Resignation. He also expressed his opinion that companies are still cautious about posting roles due to economic uncertainty. The conversation ended with a sense of anticipation for potential future challenges in employee retention. Hybrid Work Models and Employee Trust Adam and Michael discussed the challenges organizations face in determining their hybrid work model. They agreed that organizations must be clear and consistent in their messaging about whether they are in-office, remote, or hybrid. They also highlighted the importance of avoiding hypocrisy in leadership, as it can erode trust and create resentment among employees. Michael further emphasized the need for organizations to consider their employees' financial well-being, as financial stress can lead to high attrition rates. Adam concluded by stressing the importance of organizations figuring out who they are and being consistent in their approach to work models. Building Trust and Employee Growth Adam discussed the importance of trust in organizations, emphasizing that it cannot be forced but rather earned through traits like empathy, authenticity, and logic. He highlighted the significance of understanding employees' needs, such as income stability and growth, and validating their feelings. Adam also stressed the importance of promoting employees based on their readiness and development of necessary skills, rather than just granting raises or promotions. He concluded by emphasizing the need for leaders to invest in their employees' growth and future opportunities. Investing in Employee Development for Retention Adam and Michael discussed the importance of investing in employee development to improve retention rates. Adam emphasized that simply offering more money when requested is not a sustainable solution. Michael used the analogy of Christmas presents to illustrate how short-lived the satisfaction from a salary increase can be. They agreed that investing in employees' professional development, such as pairing them with mentors and working on projects, can lead to better prepared and skilled employees who are more likely to stay with the organization. Adam also shared his personal experience of having a successful team member who was offered a promotion elsewhere, but chose to stay due to the opportunities provided by the organization. Work Culture's Impact on Retention Adam and Michael discussed the importance of a supportive work culture and the impact it has on employee retention. Adam shared his personal experience of choosing to stay in a company he loves over a potentially lucrative offer elsewhere, emphasizing the value of a positive work environment. Michael echoed this sentiment, recalling his own experiences during the dot-com era and the importance of finding a company that offers growth opportunities. They concluded the conversation by discussing how to find more information about Adam's work and his company, The Tenacious Operator. Addressing Debt and Retention Challenges Adam and Michael discussed the challenges faced by many Americans due to high levels of debt and the subsequent impact on their quality of life. Michael highlighted the importance of retention in organizations, as poor retention can lead to a decline in product and service quality. They also discussed the difficulties faced by certain industries, such as grain elevators and health insurance underwriters, in attracting and retaining younger generations.

Send us a textChris Taylor, Founder and CEO of Actionable, joins us this episode to discuss why—and more importantly, how—organizations might invest in measuring behavioral change resulting from training and development initiatives. [0:00] IntroductionWelcome, Chris!Today's Topic: How to Measure Behavioral Changes with Learning Interventions[4:08] What behavioral change should we expect from talent development programs?Establishing a baseline prior to measuring behavioral changeThe pertinence of behavioral change across all training programs[12:25] How can organizations measure engagement?Starting with the organization's strategic prioritiesLessons learned from a case study in high employee turnover[23:51] How can organizations ensure that behavioral change lasts?Helping participants discover their “why” in learningThe value of post-session facilitator-participant follow-up[33:06] ClosingThanks for listening!Quick Quote“If we assume [an organization's] strategic priorities involve achieving something that we've never achieved before, then it's going to require some new . . . processes and/or competencies.”Resources:ActionableContact:Chris' LinkedInDavid's LinkedInDwight's LinkedInPodcast Manager: Karissa HarrisEmail us!Production by Affogato Media

This week we welcome Jesse Hernandez into the studio. Jesse has experience as a leader in the construction space, where he learned to meet people where they are in their journey and inspire teams through intentional communication and listening. - Customer Experience is about consistent quality. - Great leaders are great listeners. - Practicing vulnerability can deepen connections with your team. - Stop solving problems for your team and help them solve problems themselves through critical thinking. Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team. Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.     Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/@TheTonyJohnson Twitter:  https://twitter.com/The_TonyJohnson Instagram: https://www.instagram.com/THE_TONYJOHNSON/ Tik Tok:   https://www.tiktok.com/@igniteyourservice Facebook:  https://www.facebook.com/tonyjohnsoncx/     Music: http://www.bensound.com

In this conversation, Josh Zolin discusses his journey as a CEO and author, focusing on the challenges faced by blue collar business owners in the skilled trades. He emphasizes the importance of soft skills, employee development, and the need for change management in the industry. Josh introduces BITNW Academy, a platform designed to help blue collar workers enhance their skills and adapt to technological advancements, ultimately aiming to create a more engaged and loyal workforce.TakeawaysThe skilled trades industry faces a significant labor shortage.Character development is as important as skill development in the workforce.Soft skills like communication and conflict resolution are crucial for blue collar workers.Change management is essential for adapting to new technologies in the trades.BITNW Academy focuses on employee development for blue collar business owners.Creating alignment between technicians and leadership can drive business success.Early adopters within a company can facilitate smoother transitions during change.The younger generation values soft skills more than previous generations.Investing in employee development leads to increased loyalty and retention. Chapters00:00 Introduction to Josh Zolin and His Ventures05:59 The Importance of Soft Skills in Blue Collar Work14:07 The Role of Technology in the Future of TradesConnect With Josh:LinkedIn: https://www.linkedin.com/in/joshzolin/Website: https://www.windycityequip.com/ Website: https://bitnw.academy/Book: https://www.amazon.com/Blue-New-White-Success-About-Until/dp/1544501765/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1683820534&sr=8-1 Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

Send us a textEffective One-on-One (and Two-on-One Meetings): Tips and StrategiesIn this episode, Jen and Todd discuss the importance and strategies of conducting effective one-on-one and two-on-one meetings with staff. They share insights on preparing for meetings, setting the right tone, focusing on core values and goals, and maintaining open communication with employees. The conversation also touches upon addressing constructive criticism with empathy, using metrics and KPIs for evaluations, and the essential role of leadership in fostering a positive work environment. Jen and Todd provide practical tips and personal experiences to help business owners and managers conduct productive and meaningful staff meetings.00:00 Introduction and Small Talk00:21 The Importance of Meetings01:24 Opening Takes: TikTok Shutdown and Focus05:28 Diving into One-on-One Meetings09:30 Building a Strong Team Culture14:02 Preparation and Metrics for Effective Meetings15:53 Starting with Bright Spots16:31 Understanding Employee Perspectives17:42 Addressing Anxiety in Meetings19:13 Diving into Metrics and KPIs20:36 Setting and Reviewing Goals25:06 Empathy and Specific Feedback28:32 Accountability and Follow-Up30:23 Concluding Thoughts and Next StepsLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website

For this conversation, hosts Robin and Al welcome Caitlin MacGregor, CEO and co-founder of Plum. Caitlin shares her journey of creating Plum, a talent management platform that helps businesses make smarter workforce decisions while helping people build careers that match their unique strengths. Plum democratizes access to predictive data for hiring and employee development. The conversation explores the impact of generative AI on hiring practices, the importance of inclusivity in recruitment, and the future of assessments in talent management. Caitlin emphasizes the need to recognize potential beyond traditional resumes and highlights the success stories of individuals who have thrived in unexpected roles. Takeaways:Revolutionizing Hiring Practices: Generative AI, behavioural data, and predictive analytics are transforming hiring by improving accuracy and reducing bias.Inclusivity & Employee Empowerment: Inclusive hiring practices enhance retention while empowering employees to take charge of their careers and foster long-term success.Human-Centric Workplaces: The future of work calls for a focus on recognizing potential and adopting human-centred approaches to redefine success.Innovative Talent Solutions: Plum is leading the way with a vision for the next generation of work.Brought to you by Aria Benefits and Life & Legacy Advisory Group

Send us a textIn this episode, the hosts engage with the founders of Great Employees Matter, a training and consulting firm focused on empowering individuals and organizations. They discuss the importance of employee development, the unique approach of their services, and how they differentiate themselves from other firms. The conversation also touches on the significance of leadership, the open-door policy for employees seeking help, and the challenges faced in creating a podcast that complements their business. In this engaging conversation, the panel discusses the evolution of job searching, the challenges faced by today's job seekers, and the importance of community support. They explore the pros and cons of temp agencies versus rideshare options for employment, and how to manage outliers in remote work settings. The discussion also touches on nostalgic memories of Las Vegas and concludes with heartfelt acknowledgments and encouragement for those struggling in the current job market.takeawaysGreat Employees Matter focuses on empowering individuals and organizations.The core philosophy is accountability to oneself, leading to natural leadership.They emphasize that underperformance often reflects business issues, not employee faults.Their training programs are customized based on individual assessments.They target small businesses to help them develop strong leadership.The podcast was created as a lead generation tool for their business.Great Employees Matter WebsiteGreat Employees Matter (@greatemployeesmatter) • Instagram photos and videosChapters01:15Founding Principles and Backgrounds04:15Core Philosophy of Employee Development11:22Customizing Training Programs12:43Developing Strong Leaders30:50Managing Outliers in Remote Work32:57Community Engagement and Support35:05Nostalgia and Changes in Las VegasSubscribe to Visit Vegas Places with Coyal Never miss an episode again!Plus get behind the scenes coverage with business owners and chefs.Have you thought about hosting your own podcast show? If so, I have provided links below to get you started in the right direction. Riverside FM - provides quality recording and virtual capabilities for long distance guest.Access RiversideFM hereBuzzsprout - is hands down the easiest and best way to launch, promote, and track your podcast.Access Buzzsprout HereShow music composed by: Dae One Visit Vegas Places with Coyal. Real Vegas, Real Topics, Real Business with Real Owners. Covering topics on economics, entrepreneurship, health, well-being and FOOD! Thank You for tuning in and make sure to VISIT VEGAS PLACES!Follow our social media platforms:https://www.instagram.com/visitvegasplaces/https://www.youtube.com/c/CoyalHarrisonIIISupport the show

Send us a textIn this illuminating episode of the Customer Success Playbook Podcast, Kevin McCahill, founder of MasteryCX, joins hosts Roman Trebon and Kevin Metzger to explore the fundamental role of emotional intelligence (EQ) in customer success. With over 20 years of experience in customer success and leadership, McCahill shares deep insights into how EQ shapes customer relationships, drives business outcomes, and becomes increasingly valuable in an AI-driven future.Key Insights and AnalysisThe Foundation of Emotional Intelligence in CSMcCahill defines emotional intelligence as understanding and managing both your own emotions and those of others, emphasizing its critical role in customer interactions. He explains that while often labeled as a "soft skill," EQ is one of the most impactful competencies in customer success, directly influencing customer retention, satisfaction, and business outcomes.Measuring EQ ImpactThe discussion reveals concrete ways to measure EQ's business impact through:Customer retention ratesNPS scoresTime to Value (TTV)Team performance metricsCross-functional collaboration effectivenessMcCahill shares a compelling case study where implementing EQ-focused strategies transformed negative NPS scores to an average of 40, demonstrating the quantifiable impact of emotional intelligence initiatives.Implementation StrategiesThe podcast outlines practical approaches for developing EQ within teams:Regular training sessions incorporating role-playing exercisesCreating safe environments for sharing experiences and learningsLeading by example across all organizational levelsIntegrating EQ principles into cross-functional communicationsBuilding self-awareness through structured feedbackThe AI EvolutionA significant portion of the discussion focuses on EQ's evolving role alongside AI advancement. McCahill argues that human emotional intelligence becomes more valuable as automation increases, suggesting that:EQ will be a key differentiator for career advancementHuman-AI collaboration will require enhanced emotional intelligencePersonalization will blend AI capabilities with human empathyCompanies must balance automation with authentic human connectionBusiness ImplicationsThe episode underscores that organizations investing in EQ development can expect:Improved customer retention and satisfactionEnhanced team performance and collaborationBetter cross-functional relationshipsIncreased competitive advantage in an AI-driven landscapeHigher employee career progression and satisfactionPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

This episode gives listeners a primer on Learning and Development (L&D) initiatives at Georgia Tech and Georgia Tech Research Institute (GTRI). Hosted by Eric Klein, the episode features insights from Dr. Diamond Ford, Senior Director of Employee Experience and Development, and Ms. Sarah Cockrell, Director of Employee Development and Culture. The discussion underscores the vital role of L&D in fostering organizational success, innovation, and employee engagement, highlighting Georgia Tech's commitment to creating a collaborative and supportive workplace.

Have questions, feedback, or thoughts on the show? We want to hear from you! Click on this link to send us a text message. Unlock the secrets to staying ahead in the grain industry as we gear up for the GEAPS Exchange 2025, the ultimate event for grain professionals. With GEAPS Executive Director John Culpert joining us, learn how this year's conference is set to break new ground with over 400 exhibitors and the debut of a cutting-edge grain processing track. Get insider knowledge on the event's structure and the pivotal role GEAPS members play in feeding, fueling, and clothing the world. Prepare for an unparalleled professional development experience as we explore the four educational tracks—Processing, Employee Development, Safety, and Grain Operations—that promise to enrich your industry expertise.Networking is king, and we guide you through the art of making invaluable connections at GEAPS Exchange. Discover practical strategies for engaging with key industry players and making the most of the social events, from the Mixer for new and international attendees to the Expo Hall Welcome Reception. With insights from seasoned board members, find out how to leverage the Exchange Expo's innovation stations and grain entrapment rescue demonstrations to stay ahead of industry trends. Don't miss this chance to expand your network and knowledge, ensuring your place at the forefront of grain handling and processing.The biggest and best event in the Grain Industry, GEAPS Exchange 2025 is taking place February 22nd through the 25th at the Kansas City Convention Center in Kansas City, Missouri, USA. Our guest commentators for this episode are John Caupert, GEAPS' Executive Director, Adrianne Fjerstad-Miller, Director of Conference and Exhibitions, Betsy Polis, Director of Special Projects and Events, along with two representatives of the GEAPS International Board of Directors, Chuck Kunisch, Board Chair and Austin Carpenter, Board President.They'll describe the structure, the detail, and how you don't want to miss all the fun at the biggest and best show in the grain industry, GEAPS Exchange 2025! You'll also want to follow along by visiting the event page at www.geaps.com/exchange.  Links: GEAPS Exchange WebsiteExchange EducationExchange RegistrationGrain industry Professionals! Are you looking to for a way to support your personal professional development and increase your industry knowledge. Or perhaps you have a few members of your team you are looking to grow and develop. Now is the perfect time to enroll in one of our 25 online and on-demand courses. Take advantage of the Black Friday Sale with 50% of ALL COURSES from NOW through December 6th. Apply promo code SAVE50. That's half off all courses! Use Promo Code SAVE50. Visit the

Lisa Christensen is the Director of Learning Design at McKinsey & Company. Drawing from her research, Lisa discusses how McKinsey uses apprenticeship as a key element of its culture, focusing on how it serves as a powerful mechanism for transferring skills and fostering collaboration. During this conversation, Lisa shares insights from her work on apprenticeship, emphasizing its importance in developing talent within the professional services environment. They also explore how apprenticeship can be applied beyond traditional hierarchical models, and the potential for integrating AI into the future of apprenticeship.Linkshttps://www.mckinsey.com/featured-insights/people-in-progress/embracing-apprenticeship-as-a-way-of-life-a-new-definition-for-an-old-idea https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/apprenticeship-gets-a-makeover https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/reviving-the-art-of-apprenticeship-to-unlock-continuous-skill-development 

From Accountant to CEO: Cory's Journey in M&A and LeadershipI'm thrilled to share some incredible insights from our latest podcast episode featuring Cory Gayman, the founder and CEO of JCG. Cory's journey in the tax and advisory space, particularly his experiences with mergers and acquisitions (M&A), is nothing short of inspiring. Here are some key takeaways that I believe will resonate with you, especially if you're an investment group or a growth-stage business owner.Key Lessons and Insights:The Real Work Begins Post-Acquisition:   Cory emphasizes that while the acquisition process is exciting, the real challenge lies in integrating new employees and clients. Building relationships and ensuring everyone buys into the new culture is crucial.Leadership and Culture:   Cory's leadership philosophy revolves around servant leadership. He believes in leading by example and fostering a positive workplace culture. His approach to leadership has evolved from doing everything himself to collaborating and supporting his team.Employee Development:   Investing in employee growth is a priority for Cory. He encourages further education and certifications, providing flexible work hours to accommodate studies. This not only empowers employees but also strengthens the firm.Navigating Challenges:   Managing cash flow during transitions and acquisitions can be tricky. Cory advises maintaining good relationships with banks and projecting needs accurately to navigate these periods smoothly.Capitalism and Entrepreneurship:   Cory is a strong advocate for capitalism and the entrepreneurial spirit. He believes in the freedom to control one's destiny and the importance of supporting local small businesses.Adapting to Change:   Embracing change and being open to new ideas and technologies is essential. Cory's firm was ahead of the curve in adopting cloud-based accounting software, which streamlined processes and improved client engagement.Building a Legacy:   For Cory, success is not just about financial growth but also about the positive impact on the community, employees, and clients. He values the stories and experiences shared by his team, which reflect the positive environment he strives to create.Curious to Learn More?Cory's journey is filled with valuable lessons on leadership, culture, and the intricacies of M&A. His insights are particularly relevant for those looking to grow their businesses and navigate the complexities of acquisitions.Tune in to the full episode to hear Cory's story and gain actionable advice that can help you in your own business journey. Trust me, you don't want to miss this!

Vision in Action, Live! - Work & Employee Development Jim Boswell discusses Work & Employee Development with guests Ms. Francine Jane, Terawatt Group Coaching & Dr. Stephen Long, Long Training+Research What's Your Vision? So, do you have a vision for your life that satisfies your concept of a life well lived? How are you progressing with it? Can you articulate your goals and progress towards fulfillment? Would you like to be able to? Or are you just frustrated, confused, and unfocused? What's In It For You? Whether you label it happiness, fulfillment, satisfaction, or actualization, you can act genuine to your nature and calling, you can author and direct your personal achievements, and you can build strengths, tenacity, and focus. You will be in control of realizing your fondest dreams. Join Jim Boswell for Vision in Action, Live! Watch the video on YouTube

Vision in Action, Live! - Work & Employee Development Jim Boswell discusses Work & Employee Development with guests Ms. Francine Jane, Terawatt Group Coaching & Dr. Stephen Long, Long Training+Research What's Your Vision? So, do you have a vision for your life that satisfies your concept of a life well lived? How are you progressing with it? Can you articulate your goals and progress towards fulfillment? Would you like to be able to? Or are you just frustrated, confused, and unfocused?  What's In It For You? Whether you label it happiness, fulfillment, satisfaction, or actualization, you can act genuine to your nature and calling, you can author and direct your personal achievements, and you can build strengths, tenacity, and focus. You will be in control of realizing your fondest dreams. Join Jim Boswell for Vision in Action, Live! Watch the video on YouTube

In this solo episode of The Good Leadership Podcast, we explore the significant challenges and trends in organizational upskilling and management development. Charles shares knowledge from his career journey, insights on the importance of continuous learning, human-centered leadership, and the increasing value of soft skills. We also cover how IMS stands out with its highly customized and research-backed development programs that focus on practical application and long-term behavior change. Learn more about effective employee development programs in 2024 and understand how IMS creates lasting impact and skill retention for it's partner organizations. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:11) Challenges in Upskilling Teams (02:28) Trends in Management Development (03:58) Effective Employee Development Programs for 2024 (05:38) IMS's Unique Approach to Employee Development (06:02) Tailored Learning Experiences (06:18) Blended Learning Format (06:39) Collaboration with Global Thought Leaders (07:22) Focus on Practical Application (07:59) Ensuring Long-Term Retention (08:11) Learning Science and Habit Formation (09:07) Active Learning (09:37) Building Habits and Accountability (10:57) Conclusion

Send us a textAre you ready to transform your leadership style and boost team performance? Discover how servant leadership can elevate your business by fostering a supportive, growth-driven culture. In this episode, Tod Creneti shares actionable insights on leading with purpose, building meaningful relationships, and driving sustainable success!#LeadershipTransformation #ServantLeadership #TeamSuccess #BusinessGrowth #EmotionalIntelligence #TeamEngagement #WorkplaceCultureSupport the showResources: https://affordablebookkeepingandpayroll.com/resource-opt-in Become a supported of the show: https://www.buzzsprout.com/1522381/support

In this episode of ESG Talk, Tom Rayner, founder of Sillion, a transition consultancy focused on corporate ESG, and Ian Plummer, the commercial director of Auto Trader Group, the largest automotive marketplace in the United Kingdom join Andie Wood. Tune in as they discuss the sustainability skills gap and share practical advice and lessons learned from successfully implementing a carbon literacy program for over 1,000 professionals.

Employee DevelopmentEmployee talent development sounds scary to business owners and leaders, who fear that investing in an employee's career encourages them to look for greener pastures elsewhere.Managers will claim they don't have time, that it's really the employee's responsibility, that they really can't give employees what they want. So they'd rather ignore the situation because there's no value in stirring the pot.But today's guest says that not helping employees develop and grow is a surefire way to make sure employees do leave. Does this mean you're stuck in a no win situation? Listen to learn more.What You'll Discover About Employee Development:* What employee development REALLY means* How small conversations build engagement and inform employee development* Why talent hording is not sustainable leadership* How managers can start having employee development conversations if you haven't done so before* And much moreGuest: Julie Winkle Giulioni Julie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. And she supports organizations and leaders who want to make that happen with keynote speeches, consulting, and training.Julie is the author of Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.She is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist.Named by Inc. Magazine as a Top 100 Leadership Speaker, Julie's in-person and virtual keynotes and presentations offer fresh, inspiring, yet actionable strategies for leaders who are interested in their own growth as well as supporting the growth of others.Her firm, DesignArounds, creates and offers training products and experiences to organizations worldwide and has earned praise and awards from Human Resource Executive Magazine's Top Ten Training Products, New York Film Festival, Brandon Hall, and Global HR Excellence Council.Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Julie and connect with her on LinkedIn, Facebook, and Twitter.You might also enjoy Julie's previous interview on the show: The Things Reliable Employees Need to Hear...

How do you turn a skeptical organization into a believer in the power of Learning & Development? We interviewed Mitchel MacNair, Director of Talent Development and Learning at Crown Castle to find out. Mitchel takes us on a journey from his unconventional background in nuclear engineering and the Navy to leading transformational change in L&D. He tells us how he reshaped Crown Castle's learning function by aligning it with business strategy, building credibility through data-driven results, and elevating its impact across the organization. You will want to hear this episode if you are interested in...How Mitchel's background in the Navy prepared him for L&D leadership [4:35]Handling the loss of 50% of the L&D team within Mitchel's first six months [6:20]How organizational chaos impacts strategic L&D changes at Crown Castle [9:29]Transforming L&D from "order takers" to strategic business partners [10:58]The role of the principal designer in Crown Castle's L&D success [13:20]Collaborating with other functions to focus on outcomes [15:10]Why obtaining business performance data early is critical for L&D success [18:17]Demonstrating a 192% increase in services sold through L&D programs [23:00]How Crown Castle developed their AI policies [35:10]L&D's role in Crown Castle's skills strategy and future talent planning [41:00]Resources & People MentionedIs Your Genius at Work by Dick RichardsNick Shackleton-Jones (LinkedIn Thought Leader)Connect with Mitchel MacNairMitchel MacNair on LinkedInConnect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES

Transform Your Team Dynamics  Are you a female entrepreneur facing the relentless challenges of managing a team that just doesn't seem to care as much as you do? Are you overwhelmed by a cycle of frustration, poor performance, and disengagement? You're not alone. In this exclusive bonus episode of the Leadership is Feminine Podcast, leadership expert Kris Plachy unveils the secrets to overcoming the biggest bummers of team management. This episode isn't just another conversation—it's a game-changing guide designed to help you regain control and reignite your passion for your business. Here's What You'll Discover: -Breaking the Cycle: Why your expectations might be setting you up for disappointment and how to reset them for success. - Holding Your Team Accountable: Learn how to set crystal-clear goals and hold your team accountable without feeling guilty or personal. -Creating an Engaging Environment: Find out how to build a workplace culture that motivates and retains top talent. -Essential Leadership Shifts: Uncover the thought patterns and behaviors you need to change to see a dramatic improvement in your team's performance. -Comprehensive Action Plan: Get actionable steps to audit, re-design, and re-offer roles to your team for optimal results. Why This Episode Is a Must-Listen or Watch: Kris dives deep into why many small business owners face constant disappointment with their teams and provides concrete, actionable solutions to turn things around. Her approach is both empathetic and pragmatic, addressing both the personal and professional aspects of leadership. Prefer to watch the Video? CLICK HERE Special Offer: Subscribe to the Lead for Women invitation list today to get exclusive, advanced registration incentives for Kris's next session starting October 9. By joining the list, not only will you receive early registration benefits and special offers, but you'll also take the crucial first step towards transforming your leadership approach and achieving the results you've always dreamed of. Visit https://thevisionaryceo.com/nextstep and secure your place today. Don't miss out—this limited-time offer is available exclusively to podcast listeners. Transform your team dynamics and become the leader you were meant to be. Listen to the episode and take the first step towards a thriving, motivated, and engaged team.

In this powerful and inspiring episode of the Do Good to Lead Well podcast, we sit down with Don Romano, CEO of Hyundai Canada, to unpack his revolutionary approach to leadership that reshaped the entire company's culture. Don shares his compelling journey from battling challenging customer and dealer relations to fostering a thriving environment where trust, inclusivity, and open dialogue are the cornerstones of success. Through captivating stories and key experiences, Don illustrates the power of listening and cultural understanding, drawing from his time in the Middle East to his current initiatives at Hyundai Canada. Learn about "Discussions with Don," an initiative that promotes honest and fear-free communication, and see how this approach has driven both productivity and creativity within the organization. Don's perspective on the delicate balance between being receptive to feedback and managing expectations offers invaluable insights for leaders at all levels. Lastly, we explore the profound impact of authentic leadership and values alignment. Hear firsthand how Don integrates core values like honesty, integrity, and resilience into the very DNA of Hyundai Canada, and how these principles have spurred business growth and innovation. Don's commitment to diversity, equity, and inclusion (DEI) is not just a corporate mantra but a lived reality that provides a competitive edge and a more engaging workplace. This episode is filled with valuable wisdom for anyone seeking to cultivate a positive, inclusive and high-performing organization. What You'll Learn: • Rebuilding trust through active listening. • The significance of fostering a psychologically safe environment for driving innovation and performance. • How authenticity and self-awareness shape effective management. • Strategies for integrating diversity, equity and inclusion into business practices. • How inclusivity can transform company culture. • The importance of aligning organizational values with employee development. • The balance between being receptive to feedback and managing expectations. Podcast Timestamps: (00:00) Rebuilding Trust Through A Listen-First Philosophy (12:44) Asking Questions: A Key Change Management Skill (20:03) The Power of Authentic Leadership (28:00) Diversity, Equity and Inclusion: Driving Forces for Success (32:57) Core Values Alignment: A Leadership Superpower (44:07) Leading with Empathy More of Don: Don Romano is the President and CEO of Hyundai Canada, a position he has held since January 2014. Under his leadership, Hyundai Canada has risen to become one of the nation's leading automotive brands and the largest mainstream electric vehicle distributor. Romano is recognized for championing initiatives that promote a diverse and inclusive corporate culture, resulting in Hyundai Canada being named a great place to work for five consecutive years and one of the best workplaces for women. The company has also been honored as a five-star Diversity and Inclusion Employer by Human Resources Director. In 2021, Automotive News named Romano a notable champion of diversity. Prior to joining Hyundai, Romano held senior positions at Toyota, Nissan North America, and Mazda Motor Company. Mentions: Radical Candor: Be a Kickass Boss Without Losing Your Humanity by Kim Scott Key Topics Discussed: Positive Leadership, Building Trust, Open Communication, Organizational Culture, Customer Experience, Active Listening, Receiving Feedback, Authentic Leadership, Values Alignment, Diversity, Equity, Inclusion, Employee Development, Creativity, Positive Work Environment, Psychological Safety, Self-Awareness, Empathy, Adaptability, Career Development, Learning from Mistakes, Fostering Innovation, High-Performance Leaders, Inclusive Organization, CEO Success. More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/

In this episode we share 10 tips to engage and retain your team. This Labor Day is a great opportunity to put employees at the center of yoru thinking to drive customer experience and business results. Visit https://www.igniteyourservice.com/6canons to invest in yourself and your team.   - How you treat your team is how they will treat customers - The history of Labor Day has been all about appreciating and celebrating the contributions of the workforce. - There are opportunities everyday to connect with your team and make them feel welcomed and included. - Lean into communication, professional development, and recognition to drive employee engagement and retention   Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.   Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/@TheTonyJohnson Twitter:  https://twitter.com/The_TonyJohnson Instagram: https://www.instagram.com/THE_TONYJOHNSON/ Tik Tok:   https://www.tiktok.com/@igniteyourservice Facebook:  https://www.facebook.com/tonyjohnsoncx/     Music: http://www.bensound.com

In this episode of "Right About Now," host Ryan Alford sits down with Cameron Herold, widely known as the "CEO Whisperer," to delve into the intricate dynamics of leadership, particularly the relationship between CEOs and their second-in-command. Drawing from his vast experience coaching global leaders, Cameron provides valuable insights into the delicate balance between visionary leadership and effective execution. He underscores the crucial role of a strong operational partner in realizing a CEO's vision and the importance of humility and delegation in successful leadership.The conversation also touches on the creation of the CEO Alliance, a unique network designed specifically for second-in-commands, providing them with the support and resources needed to thrive. Additionally, the episode offers practical advice on fostering a growth-oriented culture within organizations and maintaining a healthy work-life balance, making it an invaluable listen for anyone interested in leadership and organizational development.TAKEAWAYSLeadership dynamics between CEOs and their second-in-commands.The importance of balancing visionary and operational roles in leadership.The necessity of effective delegation and understanding strengths and weaknesses.Characteristics of successful CEOs, including humility and a willingness to delegate.The creation and purpose of the CEO Alliance network for second-in-commands.The significance of self-awareness for CEOs in identifying their unique abilities.Insights on building a strong company culture and its critical components.The role of leadership development and budgeting for employee growth.The impact of work-life balance on leadership effectiveness and overall success.Practical advice for aspiring leaders on delegation and team development.TIMESTAMPSThe Role of Leaders (00:00:00)Leaders should focus on growing people's skills, confidence, and connections, similar to parenting.Introduction to the Podcast (00:00:11)Ryan Alford introduces the podcast and its achievements, inviting listeners to engage.Welcoming Cameron Herold (00:00:33)Ryan introduces Cameron Herold, the guest known as the "CEO Whisperer."Cameron's Location (00:01:01)Cameron shares he is in Kelowna, British Columbia, enjoying a bucket list lifestyle.Bucket List Adventures (00:01:22)Cameron discusses pursuing a bucket list dream life with his wife, traveling extensively.Becoming the CEO Whisperer (00:02:10)Cameron explains how he earned the title “CEO Whisperer” through his coaching experience.Working with Sprint (00:02:40)Cameron talks about coaching the CEO and second-in-command of Sprint and other notable figures.Vision vs. Execution (00:03:39)Cameron emphasizes the necessity of operational execution alongside visionary leadership.Importance of Second-in-Command (00:04:59)Cameron reflects on the critical role of second-in-commands in supporting visionary CEOs.CEO Alliance Introduction (00:06:29)Cameron introduces the CEO Alliance, a network for second-in-command executives to connect.Understanding Yourself as a CEO (00:07:54)Cameron stresses the importance of self-awareness for CEOs in hiring their second-in-command.Creating the CEO Alliance (00:09:08)Cameron describes founding the CEO Alliance to support second-in-commands in their roles.Characteristics of a CEO (00:10:09)Cameron discusses the unique qualities that make a successful CEO and their compatibility with second-in-commands.The Role of Ego in Leadership (00:12:48)Cameron highlights the importance of humility and lack of ego among effective CEOs.The CEO's Unique Role (00:14:29)Cameron explains that CEOs should focus on vision and strategy, delegating operational tasks.Training Gaps for CEOs (00:16:36)Cameron points out the lack of training entrepreneurs receive in essential leadership skills.Investing in Leadership Skills (00:17:52)Cameron discusses launching a course to integrate leadership skills within organizations.Mindset for Small Businesses (00:19:15)Cameron emphasizes the importance of leaders focusing on growing their team's skills and confidence.Creating a Growth Budget (00:19:52)He suggests allocating a budget for employee development to enhance skills and confidence.The Importance of Work-Life Balance (00:21:45)Cameron reflects on life's priorities after losing a close friend, advocating for hobbies and family time.Building a Strong Company Culture (00:26:42)Cameron outlines the four key elements that contribute to a thriving company culture.Learning from Failure (00:29:51)He shares a story about nearly bankrupting a company due to ignoring financial warnings.Final Thoughts on Leadership (00:33:06)Cameron encourages leaders to listen more and highlights resources for further learning. If you enjoyed this episode and want to learn more, join Ryan's newsletter https://ryanalford.com/newsletter/ to get Ferrari level advice daily for FREE. Learn how to build a 7 figure business from your personal brand by signing up for a FREE introduction to personal branding https://ryanalford.com/personalbranding. Learn more by visiting our website at www.ryanisright.comSubscribe to our YouTube channel www.youtube.com/@RightAboutNowwithRyanAlford.

In this episode of "Right About Now," host Ryan Alford explores the transformative potential of artificial intelligence (AI) in coaching and organizational performance. Joining him are Dima Syrotkin, CEO of Pandatron AI, and Robert Newland, the company's Chief Revenue Officer. Together, they explore AI's evolving role beyond mere automation, emphasizing its power to enrich human interactions and broaden access to coaching. The discussion underscores AI's impact on operational efficiency, employee engagement, and innovation while also tackling ethical considerations and the future of AI in business. The episode concludes with a compelling call to action, urging organizations to harness AI's potential to foster more inclusive and supportive work environments.TAKEAWAYSThe transformative potential of artificial intelligence (AI) in coaching and organizational performance.The misconception that AI is solely an automation tool, emphasizing its broader applications.The role of AI in enhancing human interaction and providing empathetic coaching experiences.Challenges organizations face in scaling coaching programs and fostering innovation.The importance of understanding employees' intrinsic motivations and aligning them with organizational goals.The future implications of AI on workforce dynamics, hiring practices, and employee roles.Ethical considerations surrounding AI, including the sourcing of information and content creator recognition.The collaboration between AI technology and experts in coaching and psychology to improve effectiveness.Trends in AI adoption across different industries and the varying pace of adoption in developed versus developing countries.The call to action for organizations to embrace AI to create more inclusive and innovative environments.TIMESTAMPSIntroduction to AI in Business (00:00:00)Discussion on AI's role in enhancing human interactions and workplace efficiency.Podcast Introduction (00:00:12)Ryan Alford introduces the show and its focus on business and AI.Buzz Around AI (00:00:35)Ryan highlights the pervasive presence of AI in various sectors and its impact.Guest Introductions (00:01:15)Ryan introduces guests Dima Syrotkin and Robert Newland, discussing their backgrounds.AI Investment Trends (00:02:10)Robert shares insights on corporate investment in AI for operational efficiency.Competitive Necessity of AI (00:02:53)Discussion on the urgency for companies to adopt AI to stay competitive.AI's Transformative Potential (00:03:23)Robert emphasizes AI's significant impact on business, comparing it to the PC revolution.AI Beyond Automation (00:04:02)Dimas explains AI's broader capabilities beyond just automation in coaching.Data Insights with AI (00:04:46)Dimas discusses how AI can analyze data to uncover patterns and insights.Coaching Evolution (00:05:58)Ryan and Dimas explore how AI can enhance the coaching process and experiences.Genesis of the Company (00:07:15)Dimas shares the story behind Pandatron AI and its mission to improve coaching.Human vs. AI Interaction (00:10:27)Discussion on the comfort of users interacting with AI coaches compared to humans.Empathy in AI Coaching (00:11:23)Robert discusses how AI can provide consistent empathy and reflection in coaching.AI's Role in Organizational Change (00:12:58)Ryan asks about the practical applications of AI in organizational settings.Scaling Coaching with AI (00:13:34)Dimas explains how AI can help scale coaching programs across organizations.Innovative Transformations (00:14:00)Dimas shares examples of companies using AI to drive innovation and product launches.Cultural Change through AI (00:15:50)Discussion on how AI can facilitate cultural and behavioral changes in organizations.AI in Talent Management (00:16:16)Robert details how AI can help individuals understand their motivations within organizations.AI's Impact on the Future (00:17:51)Robert expresses excitement about the transformative potential of AI for humanity.Current AI Landscape (00:18:37)Dimas discusses the current state of AI experimentation and future implications for businesses.Podcasting Analogy (00:20:00)Ryan discusses the diversity in podcasting, comparing small shows to major successes.AI's Transformative Role (00:20:34)Dimas highlights AI's potential to redefine organizational leadership and coaching.AI in Customer Service (00:21:36)Dimas shares a case study on a fintech company automating customer service with AI.Human vs. AI Interaction (00:22:29)Ryan and Dimas explore the differences between AI-driven conversations and human interactions.Challenges of AI Advancement (00:23:54)Dimas discusses the limitations of current AI technology and the quest for true intelligence.Quality of AI Responses (00:25:20)Dimas explains the importance of response quality and the challenges in achieving it.The Future of AI Tools (00:26:41)Ryan raises concerns about AI tools taking knowledge without compensating creators.AI in Coaching vs. Search Engines (00:28:17)Robert contrasts AI coaching frameworks with traditional search engine responses.Collaborating with Thought Leaders (00:30:00)Dimas mentions their strategy to partner with leading thinkers in the industry.Client Acquisition Focus (00:31:30)The team discusses their priority on acquiring clients and collaborating with thought leaders.Global Adoption of AI (00:33:14)Robert shares insights on the rapid adoption of AI across different regions and industries.Closing Remarks and Future Plans (00:34:41)Ryan encourages listeners to explore their AI platform and hints at a future episode. If you enjoyed this episode and want to learn more, join Ryan's newsletter https://ryanalford.com/newsletter/ to get Ferrari level advice daily for FREE. Learn how to build a 7 figure business from your personal brand by signing up for a FREE introduction to personal branding https://ryanalford.com/personalbranding. Learn more by visiting our website at www.ryanisright.comSubscribe to our YouTube channel www.youtube.com/@RightAboutNowwithRyanAlford.

Is people development truly the key to business success and societal impact? Join us as we welcome Catherine Allen, co-founder and Chief Impact Officer of AO People Partners, who passionately argues that it is. Catherine sheds light on the transformative power of intentional people development while advocating for a paradigm shift where developing interpersonal skills, such as emotional intelligence, becomes a strategic priority, especially during challenging times. We break down the essential soft skills into core mind skills and people skills. Catherine shares her insights on cognitive-based abilities like executive function, adaptability, and creativity, as well as emotional intelligence-derived skills such as empathy and active listening. Emphasizing the gap between knowledge and practice, Catherine underscores the significance of daily practice and supportive environments for skill development. Learn how these skills are best cultivated through consistent interactions and behaviors within organizations. Our discussion culminates in the creation of a growth-minded, development-centric culture. Catherine illustrates the vital role leaders play in modeling continuous learning and authenticity. She shares real-life examples, including a software company leader who turned project failure into a profound learning opportunity. Discover how fostering a growth mindset, embedding learning rituals, and normalizing a shared language around development can elevate both individual performance and organizational success. Dive into the practical steps leaders can take to embed development into the core of business strategy, ultimately contributing to a thriving workplace and society. What You'll Learn: • The importance of rethinking why and how organizations develop their employees. • Distinguishing between core mind skills and people skills. • The gap between knowing and doing. • How to create supportive environments to integrate these skills into everyday interactions. • Compelling real-life examples of putting these skills into practice.  • Practical steps to foster a culture of development and continuous learning. Podcast Timestamps: (00:00) - Reimagining People Development in Business (12:15) - Developing Core Soft Skills in Business (19:22) - Fostering a Growth Mindset in Organizations (26:46) – A Model for Leadership Development (42:59) - Creating a Development-Centric Culture More of Catherine: Catherine Allen is the co-founder and Chief Impact Officer of AO People Partners, a leadership development and culture transformation firm dedicated to inspiring and supporting the conscious practice of people development and culture. She specializes in helping executive leaders and teams own, model, and drive the integration of business and people development within their organizations. With a 30-year track record in leadership and consulting, Catherine assists executive leaders in designing strategies, navigating the complex human realities of organizational life. She holds an MS in Conflict Analysis and Resolution from George Mason University. Catherine is also the co-author of "Conscious, Capable, and Ready to Contribute: How Employee Development Can Become the Highest Form of Social Contribution." LinkedIn: https://www.linkedin.com/in/catherineallenao/ Mentions: Conscious, Capable, and Ready to Contribute: How Employee Development Can Become the Highest Form of Social Contribution by Ed Offterdinger and Catherine Allen  Key Topics Discussed: Positive Leadership, Employee Development, Societal Impact, Intentional People Development, Interpersonal Skills, Emotional Intelligence, Navigating Challenging Times, Developing Soft Skills, Growth Mindset, Creativity, Empathy, Active Listening, Organizational Change, Self-awareness, Authenticity, Continuous Learning, Development-Centric Culture More of Do Good to Lead Well: Website: https://craigdowden.com/ LinkedIn: https://www.linkedin.com/in/craigdowden/

In this podcast episode, Dr. Jonathan H. Westover talks with Marie Unger about the connection between employee development and culture. Marie Unger (https://www.linkedin.com/in/marie-unger-b2157674/) serves as Chief Executive Officer of Emergenetics International, an organizational development company dedicated to realizing the potential of people within businesses, educational environments and the community.   Since joining Emergenetics, Marie has consulted with thousands of business leaders, employees and educators around the world, where she helps them apply Emergenetics theory and the benefits of cognitive diversity to create positive, productive workplace cultures. An expert in the way people prefer to think and behave, Marie empowers organizations to optimize communication, increase cohesion, improve team performance and amplify employee engagement. Check out all of the podcasts in the HCI Podcast Network!

Mark Johnson, CEO of Wealth Architects, and Rob Greenman, Chief Growth Officer of Vista Capital, both live, breathe, and bear the responsibility in their respective firms for managing growth, and with it, creating a culture and sales cycle that fosters a business development mindset. They talk through their leadership styles and some of the ways their firms are driving behaviors on their team, including incentives like compensation, encouraging healthy competition, and promoting psychological safety, all with the goal of creating a level of influence with their prospects and clients.