Podcasts about insurtech

In this epsisode of Insurance Town the mayor sits down with two of his favorite people Jessica Holder and Keenan Rice on a previously recorded episode of the VIP Podcast. I am so impressed with these two, their marriage, parenting, agency, etc  this forward-thinking power couple are continuing to rise above and face various challenges head on. Jessica and Keenan have such an amazing balance at home and at the office. They have a great balance of community involvement and innovative technology at their fingertips, and lastly, they have a great balance of work and fun in their agency. We talk about:The delicate balance of marriage and co-ownership of a growing agencyHow human touch and community involvement is possible with the right technology in your agencyHow the emphases on educating their community on the intricacies of insurance is so valuable to their growthTheir powerful message of staying true to yourself and not sacrificing authenticity Get ready to be inspired and educated by this episode. It's a good thing there is a rewind button, this one is full of impactful moments.A special shout out to Vertafore for letting me reuse this episode : vertafore.com  A Special Thanks to Our Sponsors:

While automation can dramatically boost productivity in insurance operations, it shouldn't come at the expense of human oversight. Michael Parcelli of Xceedance recommends a balanced approach—using technology to … Read More » The post InsurTech Summit 2025 Highlight: How Can Insurers Balance Automation with the Human Touch? appeared first on Insurance Journal TV.

At its best, insurance is about clarity in uncertain times. Pricing that reflects reality. Promises that hold up when things go wrong.  In this episode, I speak with Todd Rissel, CEO and co-founder of e2Value, an independent company that has spent the last 25 years helping insurers and homeowners understand the real cost of rebuilding property, and the wider economic forces shaping those numbers. Todd brings both practical insight and long-term perspective. Our conversation begins with a simple observation: 2024 was a rare profitable year for home insurance in Florida. But Todd quickly places that in context, explaining why a single good year doesn't undo a decade of structural challenges and why insurers need to think in five-year cycles, not one. In this conversation Todd touches on: Why rising tariffs and global uncertainty haven't yet impacted replacement costs but might soon What the “small losses” teach us about insurer performance, far more than catastrophic ones The challenges of modeling severe convective storms, and why not everything can, or should, be reduced to a model The limits of funding-driven innovation in InsurTech, and the long-term discipline it takes to survive without external capital The launch of e2Value's new Structure Insurance Score, developed in partnership with WTW, and what it tells us about using AI responsibly in underwriting Along the way, we talk about barnominiums, regulatory experiments in Louisiana and the difference between forward-looking valuation and backward-looking pricing. Todd's perspective is shaped not just by data, but by experience. He's someone who believes in the purpose of insurance, but also understands the commercial pressures it faces. And he makes a compelling case that good data, applied thoughtfully, is still the foundation for everything this industry does well. If you're interested in where insurance pricing, risk and property data are heading next - or just want to hear from someone who's spent decades building quietly essential infrastructure, this is a conversation worth your time. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Will Bonner on LinkedIn to start a conversation! Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Explain how the Structure Insurance Score, developed by e2Value and WTW, contributes to more granular underwriting of structural risk. Identify the regulatory challenges arising from policyholder-directed valuations in certain U.S. states, such as Louisiana. Specify the data considerations required to apply AI effectively in insurance valuation and pricing. If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 359 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Exploring Insurance Innovation with Koy Nien Lee, CEO of Protego Insurance | FS Brew PodcastWelcome to another episode of FS Brew, the region's first podcast dedicated to insurance and Insurtech in the UAE and the Middle East. In this episode, hosts Vidya and Renjit Philip sit down with Koy Nien Lee, the CEO of Protego Insurance, backed by RAK Bank. Koy shares his captivating journey from engineering in Singapore to leading Protego Insurance in the UAE, highlighting his goals to revolutionize the insurance industry through technology and customer-centric approaches. From leveraging AI for personalized customer experiences to discussing the unique challenges and opportunities in the Middle Eastern market, this episode is packed with insights for anyone interested in the future of insurance. Additionally, Koy delves into the importance of a strong leadership approach, the role of branding and influencers, and how embedded insurance can change consumer behavior. Tune in to hear thoughts on telematics, open APIs, and what's next for Protego Insurance. Don't miss the Rapid Fire Segment where Koy shares his personal interests and leadership philosophies. Stay tuned!00:00 Introduction to FS Brew Podcast00:22 Guest Introduction: Koy Nien Lee of Protego Insurance00:44 Koy's Journey into Insurance04:39 Protego Insurance and RAK Bank Partnership06:14 Operating Model and Strategic Drivers07:46 Affinity Marketing in the Middle East14:03 Leveraging Technology in Insurance26:20 Future Trends and Innovations31:04 Rapid Fire Segment36:56 Conclusion and Final ThoughtsRenjit Philip:Newsletter: ⁠⁠⁠https://www.onemorethinginai.com⁠⁠⁠Socials:Twitter / X: @renjitphilipLinkedIn: ⁠⁠⁠https://www.linkedin.com/in/renjit-philip⁠⁠⁠Vidya Veerapandian:⁠⁠⁠https://www.linkedin.com/in/vidya-veerapandian/⁠I've got a favour to ask! If you enjoy this conversation, please double check that you've liked the video and subscribed to the channel! That's a small way you can help us carry on doing this, really appreciate you!

In an evolving digital landscape, insurers face a key decision: should they build technology in-house, partner with InsurTechs, or pursue a hybrid model? John Spottiswood of Jerry suggests … Read More » The post InsurTech Summit 2025 Highlight: How Insurers Should Decide Their Tech Strategy appeared first on Insurance Journal TV.

Il concetto di ecosistema assicurativo digitale è uno dei pilastri della rivoluzione Insurtech. Si tratta di un insieme di servizi e tecnologie che ridisegna da un lato il perimetro delle polizze, dall'altro il ruolo delle compagnie assicurative e dei loro partner. Ne abbiamo parlato con Simone Ranucci Brandimarte, Presidente di Italian Insurtech Association.

Many legacy insurance systems are still stuck in the early 2000s, running outdated, on-premises technology like AS/400s that demand constant maintenance and distract insurers from what really matters—risk, … Read More » The post InsurTech Summit 2025 Highlight: Are You Still Talking About Servers? appeared first on Insurance Journal TV.

Geoff Ralston, founder of SAIF (Safe Artificial Intelligence Fund), and former President of Y Combinator, shares his vision for building a safer AI future. Geoff discusses the risks and promise of AI as a force beyond traditional tools, posing AI as a set of entities that will reshape the way we work, live, and relate to each other. He talks about biosafety, interpretability, and misinformation as key focus areas for innovation. Geoff also shares advice for founders navigating this fast-evolving landscape and reflects on how thoughtful investment today can shape the future of humanity.In this episode, you'll learn:[02:05] Why Geoff believes AI is not ‘just' a tool but a cognitive force reshaping humanity[06:29] The subtle but profound difference between tools and intelligent agents[13:56] Who wins and who loses in an AI-driven future, and what roles must investors play?[20:36] Can we still design a utopian future with AI?[24:06] The types of founders Geoff wants to back through SAIF[26:30] Why mission-aligned safety startups still need product-market fit[28:46] What happens when AI does everything—and what humans will still choose to doThe nonprofit organization Geoff is passionate about: AI Venture LabAbout Geoff RalstonGeoff Ralston is the founder of SAIF (Safe Artificial Intelligence Fund) and former President of Y Combinator. A longtime startup investor, entrepreneur, and thought leader, Geoff previously founded Imagine K12, an edtech accelerator later merged with YC. With decades of experience launching and scaling category-defining startups, Geoff now focuses on funding companies that ensure AI becomes a force for good, addressing challenges around safety, security, and the future of human work.About SAIFSAIF (Safe Artificial Intelligence Fund) is a venture capital firm dedicated to building a safer future with AI. Founded by Geoff Ralston, SAIF invests in startups focused on AI safety, biosafety, interpretability, and information integrity. The firm supports mission-driven founders creating scalable solutions to counteract risks and ensure that AI technologies empower rather than endanger society.Subscribe to our podcast and stay tuned for our next episode.

On the Insurance Coffee House podcast, host Nick Hoadley welcomes Adrian Copland, Chief Operating Officer of Ledgebrook, a rapidly scaling, tech-enabled specialty MGA in the U.S. ENS market.Adrian shares his journey from consulting and operational leadership at Catlin and AXA XL to co-founding Ledgebrook alongside Gage Caligaris, an actuary with bold ambitions to rebuild insurance from the ground up.He explains how Ledgebrook is reimagining broker service and underwriter enablement by combining deep insurance expertise with scalable technology. With over 100 employees globally and three core products: General Liability, Professional Lines, and Unsupported Excess. Adrian outlines how the MGA is using AI and internal systems to serve brokers faster, without forcing them to change their buying habits.He also discusses the company's unique remote-first, no-bonus culture, its commitment to continuous learning, and why Ledgebrook is attracting top talent who want to help build something meaningful.For insurance professionals considering a move into InsurTech, Adrian shares what qualities make someone a great fit for startups and how to assess your own readiness to make the leap.Connect with Adrian on LinkedIn or explore opportunities at Ledgebrook.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

As digital transformation accelerates, insurers find themselves under siege — not just from hackers, but from shifting climate and property risk realities. In this episode inspired by the artcile titled — Insurance industry cybersecurity: Safeguarding insurance and fintech, we examine the latest cybersecurity threats facing the insurance and fintech sectors, from ransomware to third-party vulnerabilities, and explore how firms are defending themselves with AI, cloud platforms, and strategic policies. We also delve into the evolving property risk landscape, where increasingly frequent secondary perils — like hail, wildfire, and inland flooding — are forcing a rethinking of traditional underwriting models. Backed by research and market data, this deep dive offers a timely look at how insurers are investing, adapting, and collaborating to stay resilient in the face of compounded risk.What You'll Learn in This Episode:Why the insurance industry is a prime cyberattack targetThe role of third-party vendors in 59% of data breachesHow ransomware has become the dominant threatWhat cybersecurity investments and strategies are gaining tractionHow catastrophic events are hitting new regions in unpredictable waysWhy “secondary perils” are becoming major cost driversHow excess & surplus (E&S) markets are reshaping risk coverageThe importance of valuation tools, roof scores, and broker-carrier collaborationKey Takeaways:Insurance firms face an average of 1,000 cyberattacks per week — with ransomware and third-party breaches leading the chargeAI, biometrics, and cloud-native security are becoming standard in multi-layered defense systemsA quarter of firms studied had unsatisfactory cybersecurity postures despite industry awarenessProperty risk is shifting due to more frequent and severe secondary perils in unexpected locationsStrategic underwriting, data accuracy, and consistent carrier relationships are now core to managing volatilitySubscribe to our podcast for expert insights on fintech, cybersecurity, and digital risk management. Visit The Future of Commerce for the latest research on how industries are adapting to evolving digital and environmental risks. Share this episode with insurance professionals, fintech leaders, and anyone navigating today's risk landscape.

In this latest episode of the FNO: InsureTech Podcast, we reconnect with Tony Triola, Head of Ecosystem & Partnerships at Verisk. Joining us for the fourth time, Tony shares pivotal insights on the growth of claims processes and ecosystem integration. Discover how Verisk is redefining the insurance landscape by streamlining integrations and facilitating innovation across the industry. This episode is a must-listen for anyone interested in the future of Insuretech and data-driven solutions. Key Highlights: Introduction of Verisk's extensive role in global insurance data and analytics. Tony Triola discusses the transformation from claims automation to ecosystem-driven solutions. Insights into Verisk's open ecosystem strategy, promoting connectivity and integration across various technologies. Exploration of how Verisk is standardizing integration processes for startups and established companies alike. Discussion on the significant role of AI in shaping future claims processes and ecosystem connectivity. Quotes: "We have never been closed, but until about a year and a half ago, we didn't prioritize opening." - Tony Triola "It all starts with making sure the process is better, faster, and more efficient." - Tony Triola "If you really think about it, we don't have a solutions problem. We have a connectivity problem." - Tony Triola

Hello! Send us a quick text, comment or feedback. We would love to hear from youThe IBS Insurance Innovation Roundtable has become a convening ground for leaders across Nigeria's insurance ecosystem—insurers, InsurTechs, regulators, brokers, investors, and enablers—to engage in open, constructive dialogue on the future of insurance.The Roundtable emerged from the need to bridge the persistent disconnect between traditional insurance players and the innovation ecosystem.IBS Roundtable is an initiative of Grye and has been greatly supported by MyCover.ai & Nigerian Insurers Association (NIA)This summary was done by Google's NotebookLMCheck out our free resources on InsurTech ecosystem and innovation in the African Insurance space here https://linktr.ee/insurtechbusinessseriesJoin our IBS community on LinkedIn, Twitter, Instagram

In this episode of Insurance Town, host and Mayor, Heath engages with Allen Hudson at the PIA Virginia DC Conference. They discuss the critical importance of information sharing in the insurance industry, especially for independent agents. The conversation highlights the role of technology, particularly AI, in enhancing efficiency and specialization within agencies. Allen shares insights on the resurgence of independent agents and the necessity of niche specialization to compete in a changing market. The episode concludes with advice for both new and seasoned agents on how to adapt and thrive in the evolving insurance landscape.takeawaysInformation sharing is essential for independent agencies.AI can streamline processes and improve efficiency.Niche specialization helps agencies stand out in the market.Independent agents are seeing a resurgence in demand.Proactive communication with carriers fosters better partnerships.Understanding carrier appetites is crucial for success.Technology can significantly enhance agency operations.Specialization allows for better training and support for staff.The insurance market is evolving, requiring adaptability.Building relationships with carriers can lead to better opportunities.Chapters00:00Welcome to Insurance Town02:123 people you would invite to your block party dead or alive?03:53what peice of tech could you not live without?4:45The Importance of Information Sharing5:00Embracing Technology in Insurance05:14Niche Specialization in Insurance12:25The Resurgence of Independent Agents14:26Advice for New and Existing Agents20:25Leveraging Technology for Efficiency

Partnerships between InsurTechs and traditional insurers are becoming essential to modernizing the industry. These collaborations help streamline processes through AI, improve agility in response to market and climate … Read More » The post InsurTech Summit 2025 Highlight: How Is InsurTech-Insurer Collabs Shaping Insurance? appeared first on Insurance Journal TV.

Charlotte Couailler ne cochait aucune case de la Startup Nation.Pas d'HEC, pas de réseau, pas de modèle familial.Mais à 13 ans, elle passait ses week-ends en LAN-party, à coder en baggy et baskets.Aujourd'hui, elle dirige Dattak, une Insurtech de rupture qui protège plus de 2200 entreprises contre les cyberattaques, avec une assurance qui agit avant, pendant et après l'attaque.Dans cet épisode de 40 nuances de Next, elle raconte :pourquoi elle a quitté AXA pour entreprendre,comment elle a levé des fonds sur un PowerPoint,ce que ça change de ne pas cocher les cases habituelles,comment elle accompagne d'autres femmes entrepreneures.On parle aussi de phishing, de ransomware, de cyberfraude, de scoring, de cap table, de couple de CEO, de croissance raisonnée…Et si elle était présidente ?Charlotte proposerait :un brevet numérique obligatoire à l'école,un congé paternité égal au congé maternité,une fiscalité européenne unifiée pour retenir les talents.Elle a choisi en Sista Sandrine Yana, co fondatrice de Galileo Courtage et Fondatrice et Présidente de L-Impact.Un épisode à la croisée du business, de la tech et de l'engagement.À écouter si vous dirigez une entreprise, si vous doutez de votre légitimité… ou si vous pensez que ça n'arrive qu'aux autres.Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

In this episode of the Power Producers Podcast, David Carothers welcomes Brett Fulmer, principal of Newport Beach Insurance Center, for a dynamic conversation packed with insights on insurance, career growth, and community building. Brett shares his unique journey in insurance, his passion for innovation, and how he balances multiple roles with energy and focus. David and Brett discuss everything from navigating the evolving insurance market, the importance of value-added service, to the role of technology and AI in transforming agency workflows. They also dive into the power of the community within the industry, sharing stories of mentorship, peer support, and how brokers can thrive in a competitive environment. Key Highlights: Brett's Insurance Journey Brett reflects on how a background in office relocation sales unexpectedly led him to insurance, highlighting the transferable skills and the unique “happy accident” that shaped his career path. The Value of Sales and Service The conversation covers the delicate balance between sales, relationship building, and genuine value addition, emphasizing why insurance is more than just a commodity. Building Community and Peer Support Brett shares how his group, Broker Brews, fosters connection and collaboration among agents, turning networking into meaningful relationships that extend beyond business. Tech and Innovation in Insurance Both David and Brett explore the impact of AI and insuretech, discussing practical tools that streamline policy review and compliance while freeing up account managers to focus on client relationships. Market Trends and Challenges Insights into Florida's market conditions, the hard and soft markets, and how producers can position themselves strategically in a shifting landscape. Work-Life Balance and Family Brett opens up about balancing his busy career with family life, including preparing for a new addition and working alongside his children in the insurance business. Connect with: David Carothers LinkedIn Brett Fulmer LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp Newport Beach Insurance Center LLC Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

Bhaskar serves as a Principal Technology Evangelist on Guidewire's Global Technology Alliances and Marketplace team. In his role, he works with solution, technology, and systems integration partners to develop technical integration strategies and promote Guidewire's cloud platform. He's also a passionate supporter of the Guidewire Insurtech Vanguard program, which helps insurers discover innovative InsurTechs. Bhaskar brings a unique blend of P&C insurance domain expertise, technical background, and deep knowledge of the Guidewire ecosystem. His experience spans enterprise software development, technology consulting, product management, and implementation projects. In this episode of In the Know, Chris Hampshire and Bhaskar dive into all things insurtech and its impact on the insurance industry, strategies for approaching legacy technology challenges, the possibilities of AI, and what the transformed future of the insurance industry could look like.   Key Takeaways Bhaskar's decision to marry the industry and date the technology. At Guidewire, Bhaskar's work impacts the entire industry ecosystem. The current state and impact of insurtech. Strategies for approaching legacy technology challenges. The state of acceptance of cloud technology. Addressing integration concerns for optimal upgrade success. Short- and long-term impacts of AI in the insurance industry. A look at the entirely transformed five-year future of the industry. Bhaskar's broader-thinking advice to his early career self.   Special thank you to Guidewire, one of the CPCU Society's annual partners, for their generous support and for sponsoring this episode of In the Know.   In the Know podcast theme music written and performed by James Jones, CPCU, and Kole Shuda of the band If-Then.   To learn more about the CPCU Society, its membership, and educational offerings, tools, and programs, please visit CPCUSociety.org.   Follow the CPCU Society on social media: X (Twitter): @CPCUSociety Facebook: @CPCUSociety LinkedIn: @The Institutes CPCU Society Instagram: @the_cpcu_society   Quotes “I made the decision to marry the industry and date the technology.”  “We have a responsibility to lead, but we also have a responsibility to lift.”  “Insurtech has changed the insurance world, but not in the way that everyone thought previously.” “Insurtech is more of a maturing system than a disruptor.” “The insurtech space has transformed the industry's digital transformation.” “If you want to easily upgrade, embrace cloud.” “AI is going to fundamentally change the insurance model.”  

In this insightful discussion with summit host and Deputy Editor of Carrier Management Elizabeth Blosfield, Alexis Vaughn of Off Course Consulting, highlights the key barriers insurers face when … Read More » The post InsurTech Summit 2025 Highlight: What's Holding Insurers Back from Tech Adoption? appeared first on Insurance Journal TV.

La situación actual de los seguros en Colombia es alarmante: tres de cada diez personas no cuentan con protección.See omnystudio.com/listener for privacy information.

In dieser Episode werfen wir einen spannenden Blick hinter die Kulissen der Insurtech-Szene – mit besonderem Fokus auf Adam Riese. Julius Kretz hat die beiden Geschäftsführer Julian Grauer und Sven Tippelt zu Gast, um herauszufinden, wie sich Adam Riese trotz der aktuellen Herausforderungen am Markt – Stichwort: die Insolvenz von ELEMENT – behauptet und sogar als Erfolgsbeispiel hervorsticht.Gemeinsam gehen wir der Frage nach, was Adam Riese konkret anders macht als andere Insurtechs: Vom innovativen „Versicherung-im-Schuhkarton“-Konzept, ihren digitalen End-to-End-Prozessen bis hin zur engen Verbindung mit dem Mutterkonzern Württembergische Versicherung wird deutlich, wie wichtig eine klare Positionierung, Prozessexzellenz und ein kompromissloser Kundenfokus sind. Dabei bleibt es nicht nur bei der Theorie: Julian und Sven geben persönliche Einblicke in ihren Arbeitsalltag, ihre Zusammenarbeit als „zwei Kapitäne auf einem Schiff“ und wie ihr Unternehmen Digitalisierung und Automatisierung tatsächlich zum Vorteil von Maklern und Endkunden einsetzt.Auch aktuelle Branchentrends kommen zur Sprache – etwa die zunehmende Bedeutung von Künstlicher Intelligenz und Kooperationen mit anderen Tech-Unternehmen, um innovative Lösungen schneller an den Markt zu bringen. Und für alle Adam Riese-Fans gibt's on top noch einen Einblick in ihren neuen Insta-Kanal und die legendären Adam-Riese-Badeschlappen.Freut euch auf authentische Geschichten, Anekdoten aus der Praxis und wertvolle Anregungen für alle, die die Zukunft der Versicherungsbranche mitgestalten wollen – oder einfach neugierig sind, wie Versicherung auf der „grünen Wiese“ heute schon funktionieren kann. Viel Spaß beim Zuhören!Schreibt uns gerne eine Nachricht!PPI – Inspired by Simplicity. PPI verbindet Fach- und Technologie-Know-how, um komplexe Finanzprojekte in der Versicherungs- und Bankenwelt unkompliziert umzusetzen. Mit über 800 Expert:innen, europaweit führenden Lösungen im Zahlungsverkehr und der Vision „From Paper to Pixels“ begleitet PPI ihre Kunden erfolgreich in die digitale Zukunft.

In this weeks episode the mayor sits down with his good friend and 2nd tine guest in Insurance Town. Only this time These two are live in The Home of Elvis Presley!The mayor simply asked Marcus what have you learned about the insurance industry of the last year and some of the answers he gave to us blew my mind. Cause he's working and Consulting with insurance agencies and said he talks about:Insurance agencies don't treat themselves like professionals and how they can do that betterThe importance of AI, data, and automation is for your businessThis man is so inspirational so much fun you gotta check this one out. It's short sweet.“The enemy of great is not bad it's good.” Sponsors Smart Choice Agents Canopy Connect

The future of collaboration between insurers and InsurTech providers hinges on the rise of agentic AI—systems of generative AI bots that work together to complete complex tasks without … Read More » The post InsurTech Summit 2025 Highlight: Is Your Insurance Tech Stack Ready for the Agentic AI Revolution? appeared first on Insurance Journal TV.

In the second episode of the insurance wrap-up, the focus is on key insights from the 2025 InsurTech Summit, which showcased notable guests and discussions. Margo Giles highlights … Read More » The post InsurTech Summit 2025 Wrap-Up: Overcoming Legacy Systems, AI and Industry Transformation appeared first on Insurance Journal TV.

In the second episode of the insurance wrap-up, the focus is on key insights from the 2025 InsurTech Summit, which showcased notable guests and discussions. Margo Giles highlights … Read More » The post InsurTech Summit 2025 Wrap-Up: Overcoming Legacy Systems, AI and Industry Transformation appeared first on Insurance Journal TV.

On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Joe Emison, the Co-Founder and CTO of Branch Insurance.Joe shares his unconventional journey from aspiring lawyer to serial tech entrepreneur, building six companies across industries before co-founding Branch, a full-stack carrier using cloud-native infrastructure to simplify personal lines insurance.He explains how Branch is tackling inefficiency in the home and auto markets by focusing on embedded distribution rather than traditional advertising-heavy acquisition strategies. Joe discusses how the company has built a lean, remote-first tech team, using junior talent trained in-house and modern tools to ship faster, reduce costs, and stay agile.Joe also explores the metrics that matter when building high-performing tech teams and shares practical advice for insurance leaders looking to work with, or invest in, insuretechs. His passion for growth, talent development, and cultural alignment offers a fresh take on what it means to build and lead in insurance today.Connect with Joe Emison on LinkedIn or learn more at Branch Insurance. The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

In this conversation, Scott Seaman of Hinshaw & Culbertson LLP, emphasizes that while legal risks around AI in insurance do exist, the bigger issue is ensuring that insurers … Read More » The post InsurTech Summit 2025 Highlight: Are Insurers Ready to Lead — or Be Led — by AI? appeared first on Insurance Journal TV.

This episode was recorded live from Memphis Tennessee at Graceland, Home of Elvis Presley, the King of Rock and Roll. From the PIA of Arkansas annual convention, the Mayor got to sit down with long time friend Courtney Fenske to talk about her life from Account Manager to successful Territory Manager at Accuity. She is such a value add to not only her agents but also this industry earning her multiple awards over the past few years and the respect of so many. Check out this amazing conversation and hear more from her journeys in Arkansas. Sponsored by :Smart Choice Agents - Canopy Connect - Olde Schoool Marketing And watch it on Youtube as well. 

In this candid discussion with summit host Elizabeth Blosfield, Deputy Editor of Carrier Management, Marcus Daley, Co-Founder of NeuralMetrics, highlights the delicate balance InsurTechs and insurers must strike … Read More » The post InsurTech Summit 2025 Highlight: How InsurTechs Can Embrace AI Without Losing Sight of Compliance appeared first on Insurance Journal TV.

Interview with Craig Foster, Founder & CEO of Ondo InsurTechRecording date: 15th May 2025Ondo InsurTech PLC is emerging as a leader in the insurtech sector with its proprietary water leak detection system, LeakBot. The company is addressing one of the home insurance industry's most significant challenges – water damage, which represents a $17 billion annual claims burden in the US alone with an average claim of $14,000.The LeakBot technology utilizes a patented temperature differential monitoring system that homeowners can easily install by clipping it to their main water pipe. The device measures the temperature of the incoming water pipe and compares it to the ambient temperature. When water isn't being used, these temperatures should equalize; a continuous differential indicates a leak. The system can detect leaks as small as 5 milliliters per minute without requiring professional installation.Insurance companies pay Ondo approximately $5 per month per customer for this service, which includes the hardware, software, and any plumber visits required to find and fix detected leaks. With water damage claims costing insurers about $220 per policy annually, the $60 yearly investment offers a compelling return on investment.The company has achieved significant market penetration with deployments in 151,000 homes and partnerships with 24 insurance companies globally. Ondo reported revenue of nearly £4 million for the fiscal year ending March, with annualized contracted recurring revenue approaching £6 million. Growth is particularly strong in the US market at 400% year-on-year.Ondo's financial trajectory shows a clear path to profitability, with expectations to reach EBITDA-positive trading by the end of the current fiscal year. The business model is designed for improving margins, starting with single-digit P&L margins in the first year but growing to 70-80% in subsequent years.With high customer satisfaction (80+ Net Promoter Score), strong insurance partner retention (100%), and an addressable market of 13-14 million potential customer homes through existing partners alone, Ondo InsurTech is well-positioned in the growing field of preventative insurance technology.Sign up for Crux Investor: https://cruxinvestor.com

Industry experts discuss how AI is transforming insurance operations, especially in underwriting and compliance. While the technology offers powerful efficiency gains, there's growing concern around data use, internal … Read More » The post InsurTech Summit 2025 Highlight: Insights on Risk, Compliance, and Innovation appeared first on Insurance Journal TV.

On the "Insurance Coffee House" podcast, host Nick Hoadley welcomes Michael Fiedel, the Co-Founder and CEO of PolicyFly.Michael shares his unique journey from advertising sales and digital product studios to leading one of the most innovative insuretech companies in the specialty insurance space.He explains how a project with a niche MGA in musical instrument insurance became the foundation for PolicyFly a modern policy management platform enabling end-to-end automation for MGAs and carriers. Starting with just one underwriter, the program grew 500% thanks to the technology his team built, highlighting the transformative impact of digital infrastructure in specialty lines.Michael discusses how PolicyFly empowers small teams to manage entire product lines online, from quote to bind to ongoing policy management, all from one platform. He shares how the company is supporting UK-based underwriters to grow US portfolios remotely, and how this distributed, tech-enabled model is helping reshape the future of underwriting.He also dives into his role as Co-Founder of Scout InsureTech, an initiative spotlighting and supporting emerging insuretechs across the US and beyond. Michael outlines how Scout bridges the gap between early-stage startups and carriers/brokers by profiling innovative companies and helping buyers cut through the noise.With a passion for team building, Michael emphasises the importance of deep ownership, experimentation, and network building for those considering a move from traditional insurance roles into startups. He shares his goal of creating lasting financial success not just for himself, but for his entire team.Michael also offers practical career advice to insurance professionals eager to make the jump into insuretech: start by talking to a founder, build genuine relationships, and don't wait to grow your network.Connect with Michael Fidale on LinkedIn or learn more at PolicyFly and Scout InsureTech.The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights.Or follow us on LinkedIn, Twitter or Instagram.Insurance Executive Search Consultants in USA, London and Bermuda.Copyright Insurance Search 2025 - All Rights Reserved.

Episode Info The Insurance Industry is facing a number of challenges today. And yet the number of strategies tools we can use to overcome those challenges is equally numerous. That's the spirit of the conversations my good friend Nick Lamparelli and I get into whenever we talk, and now, you get to hear what we talk about because we got together to take over Dave Wechsler's InsurTech Rap a couple of weeks ago, and I am releasing that episode on my show for all of you! Highlights from the Show The interview delves into the current challenges and innovations within the insurance market, focusing on the years 2023 and 2024. Key issues discussed include the impact of inflation, tariffs, and natural catastrophes on the industry. The conversation highlights the structural changes in the market, particularly the broken cycle of rate adjustments post-crises, and the ongoing struggle to balance profitability with affordability for both carriers and consumers. Regulatory challenges, such as difficulties in obtaining rate approvals, are examined, alongside the industry's frustration with continuous rate increases. The discussion also explores innovative solutions like parametric insurance, which offers a viable alternative to traditional models, and emphasizes the importance of diversification in business models, especially for mutual insurers. The interview touches on the economic effects of tariffs on trade flow and currency attractiveness, as well as the long-term cost of capital. Audience interaction enriches the conversation, providing additional insights into market challenges and potential solutions. The session concludes with gratitude towards participants and a teaser for future discussions on community-based insurance solutions. Key Points: Market Dynamics and Challenges: The conversation explores the structural changes in the insurance market, emphasizing the broken cycle of rate adjustments following crises. Challenges in finding a balance between profitability and affordability for carriers and consumers are highlighted. Regulatory and Rate Issues: The difficulty in obtaining rate approvals and the impact of regulatory actions on market dynamics are discussed. The conversation touches on the frustration within the industry regarding continuous rate increases and the need for alternative solutions. Parametric Insurance Solutions: The rise of parametric insurance as a viable alternative to traditional models is explored, noting its benefits and cost implications. Diversification and Innovation: The importance of diversification in business models, especially for long-standing mutual insurers, is emphasized. The potential for creative solutions like reciprocal models and community-based insurance solutions is discussed. Impact of Tariffs and Economic Factors: The conversation delves into the effects of tariffs on trade flow, currency attractiveness, and the long-term cost of capital. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating the evolving landscape of insurance.Building a business from scratch requires a clear vision and adaptability.Technology should enhance, not replace, human interaction in insurance.Long-term sustainability is key for both agents and insurers.A balance between technology and personal touch is essential for growth.Riley emphasizes the importance of real-time data in decision-making.The insurance industry is evolving, and staying ahead requires innovation.Personal interests, like music and food, can enrich professional conversations.Chapters00:00Welcome to Insurance Town02:03Exploring Music and Culture04:54Riley's Journey in Insurance09:56Building a Business from Scratch12:52The Role of Technology in Insurance20:08Advice for Agents and Carriers22:50Fun and Personal Insights

In the first episode of The Insurance Wrap-Up, Allen Laman, Elizabeth Blosfield, and Ezra Amacher dive into the evolving landscape of InsurTech, spotlighting trends in collaboration between startups … Read More » The post The Rise of InsurTech: 10 Moments Covering the Transformation of the Industry appeared first on Insurance Journal TV.

In the first episode of The Insurance Wrap-Up, Allen Laman, Elizabeth Blosfield, and Ezra Amacher dive into the evolving landscape of InsurTech, spotlighting trends in collaboration between startups … Read More » The post The Rise of InsurTech: 10 Moments Covering the Transformation of the Industry appeared first on Insurance Journal TV.

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Ron Rock, Managing Director for the Financial Services Sector at JobsOhio. When you think "FinTech hub," your mind might automatically jump to Silicon Valley or New York. But there’s a powerhouse in the heartland that's giving these coastal giants a run for their money: Ohio. In our conversation today, we'll unpack why Ohio – a state that puts you within a two-hour flight of 75% of the U.S. and Canadian financial services industry – might just be the strategic move your startup needs to make. KEY TAKEAWAYS Ohio has the 4th largest financial services economy in the US, so if you’re looking for partnerships, the market, people that’ll have a conversation with you, the operating costs will be a lot less than they are on the coasts in New York and California. If you’re a graduate in IT thinking about going into an IT profession, maybe it’s time to think about financial services. If you can do that kind of developing, programming or coding there’s a lot of opportunity in InsurTech and FinTech. There are a few different pillars you have to have for growth. The first is the economy in the state, which we do. Then, you have to have the ecosystem of players – the investors, large companies, startups that have found footing, and then the talent in that ecosystem has to be there as well. When we look at the talent that needs to fill the jobs of the future in financial services, we have to make sure the curriculums are up to par, including AI and low-code environments. We’re not a one-size-fits-all, we have programmes that didn’t fit earlier stage companies. We looked at that and how we could support formally and informally and now we have 3 innovation across the state. These give support whether that’s proximity to other innovators to incentives like JobsOhio growth Cap to support earlier state companies. BEST MOMENTS ‘London and Mid-Western states have similar mentalities with amicable relationships. We find a way to make something happen.’ ‘Startups have found footing in Ohio because of the climate we’re in, we don’t have large catastrophes or losses, so if you’re testing a new product or company you have that in your favour.’ ‘Ohio is a microcosm of a larger market, almost like a sandbox in which you can pay before you launch.’ ‘I call myself a connector, or facilitator, it’s the core of my job. I have to know the industry but I’ll never get deep into knowing exactly what the industry is doing. So I stay in my lane and make connections to the right individuals, listen to companies, and introduce people.’ ABOUT THE GUEST Ron Rock is a forward-thinking business management executive and Managing Director of JobsOhio’s Financial Services Sector. With over two decades of experience spanning financial services, insurance, economic development, and process improvement, Ron is renowned for creating and executing strategic growth plans that boost market share, elevate customer loyalty, and broaden service offerings. A dynamic leader, innovator, strategist, and connector, Ron bridges the gap between traditional institutions and emerging technology ventures. He regularly partners with founders, investors, and corporate stakeholders to identify opportunities for expansion into Ohio—home to the nation’s fourth-largest financial services economy. Under Ron’s guidance, JobsOhio provides tailored incentives and support, empowering promising fintech and insurtech startups to flourish while meeting the needs of major banks and insurers throughout the state. Known for his collaborative style and commitment to continuous innovation, Ron’s work centers on connecting bright ideas with meaningful partnerships, ultimately creating jobs and sparking economic growth. His deep understanding of market dynamics, coupled with his emphasis on data-driven strategy, has positioned him at the forefront of Ohio’s rise as a nationwide hub for financial technology and insurance innovation. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Guest Bio This episode featured the co-founders of a first-of-its-kind fertility insurance solution called Flora Fertility. Dr. Christy Lane, President and Co-Founder Dr. Christy Lane is global leader of InsurTech, an investor, founder and award-winning health scientist with expertise in AI, digital health, and wearable devices. Dr. Lane is the Co-Founder of Flora Fertility, the Stanford Wearable Health Lab, as well as Founder and former CEO of Vivametrica. Dr. Lane is also a Venture Partner with IA Capital, an InsurTech/fintech venture firm in New York. Dr. Lane has built her career in women's health research since the 90's, and is blazing a new path forward to combine critical components of wearable tech to help inform insurance policy to make fertility treatments more accessible. As a mom of 3, Dr. Lane has gone through IVF herself and deeply understands the emotional and financial challenges of treatment. She has been recognized as Top 40 Under 40 in Calgary, Female Founders of Insuretech Winner and Top 20 Women in Tech. Laura McDonald, CEO and Co-Founder Laura McDonald is the Co-Founder of Flora Fertility, the first individually-owned insurance solution for fertility and women's health. She formerly founded, scaled, and sold Canada's largest financial media company focused on women and wealth and is passionate about educating women about financial freedom and helping them achieve those goals. She has guided product wholesaling for a major insurance company and helped scale a DTC AI model in the e-commerce space to have global market adoption across 100+ countries. She is a mother of four and the author of two best-selling personal finance books and a former media personality in the financial sector.  Highlights from the Show The interview discusses the innovative approach of Flora Fertility, a company co-founded by Christy Lane and Laura McDonald. The company focuses on providing individually owned private insurance coverage for fertility, aiming to address the high demand and financial burden associated with fertility treatments. The discussion highlights the prevalence of fertility issues, with statistics indicating that one in six people may require fertility treatment, a figure recognized by the World Health Organization as a global health issue in 2023. Flora Fertility's insurance product is designed to be accessible and affordable, targeting women aged 20 to 34 with policies ranging from $15 to $70 per month, offering up to $50,000 in coverage for fertility treatments. The founders emphasize the importance of community and education, aiming to create a supportive environment for policyholders that includes perks, benefits, and educational resources. The episode also touches on the broader implications of women's health and the need for more investment and innovation in this area. It highlights the potential for Flora Fertility to change perceptions of insurance among younger generations and to serve as a gateway for other insurance products. The founders' personal experiences with infertility and their professional backgrounds in healthcare and entrepreneurship are key drivers behind the company's mission. Key Points: Innovative Insurance Solution: Flora Fertility offers a unique insurance product specifically for fertility treatments, addressing a significant gap in the market. Global Health Issue: Fertility issues affect one in six people globally, as recognized by the World Health Organization in 2023, highlighting the importance of accessible fertility treatment options. Affordable Coverage: The insurance policies are designed to be affordable, with monthly premiums ranging from $15 to $70, providing up to $50,000 in coverage. Target Demographic: The primary target audience for these policies is women aged 20 to 34, a demographic that can greatly benefit from early and proactive fertility planning. Community and Education: Flora Fertility emphasizes the importance of building a supportive community for policyholders, offering educational resources and additional benefits. Broader Implications for Women's Health: The initiative underscores the need for more investment and innovation in women's health, potentially reshaping perceptions of insurance among younger generations. Founders' Motivation: The personal experiences of the founders with infertility, combined with their professional expertise in healthcare and entrepreneurship, drive the mission and vision of Flora Fertility. This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk. Follow the podcast at future-of-insurance.com/podcast for more details and other episodes. Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.

Legacy insurance technology is costly and debatably efficient but there is more and more talk about the hidden fees that come with accessing your data. Sherif Gemayel, founder of Trufla Technology shares some thoughts on what he calls "Tech Tariffs". In this episode:What the true cost of operation is for many brokers and agentsWhy you are paying a fee for a non-revenue generating actionHow technology and SaaS services are priced and the extra chargesWhy core systems need to deliver core value for insurance agents and brokersLearn how to avoid paying a tech tariffSherif knows a thing or two about how insurance distribution works as he's built a company to support the channel, but that does not mean he sits back and let's others get away with unjust and unfair charges. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Tune into our latest episode of The Leadership In Insurance Podcast Podcast, where I was joined Rory Pyke at Insurtech Insights, to unpack the real state of innovation in insurance.

In this conversation, Matt Waxman shares his journey from a marketing major to a successful figure in the insurance industry, discussing his experiences in hospitality, insurance claims, and marketing. He emphasizes the importance of understanding the property market, particularly in challenging areas like Florida and Texas, and offers valuable advice for agents navigating these tough times. The discussion also touches on the evolution of his company, Alchemy Insurance Solutions, and the opportunities within the builders risk space. In this conversation, Matt Waxman and Heath Shearon delve into the complexities of Builders Risk insurance and the emerging cannabis insurance market. They discuss the importance of building strong relationships with underwriters, understanding client needs, and the necessity of educating producers on these specialized insurance products. The dialogue emphasizes the need for agents to develop pipelines for Builders Risk and the lucrative opportunities within the cannabis sector, highlighting the evolving nature of these industries and the role of Alchemy Insurance Solutions in providing comprehensive coverage solutions.takeawaysMatt Waxman has a diverse background in marketing, hospitality, and insurance.He transitioned from a marketing major to a career in insurance after exploring various fields.Waxman emphasizes the importance of building relationships in the builders risk market.The property market presents challenges, but also opportunities for agents willing to adapt.Alchemy Insurance Solutions focuses on solving pain points in the insurance market.Understanding the needs of clients is crucial for success in insurance.Waxman encourages agents to prepare thoroughly when submitting risks to underwriters.Flexibility in underwriting is essential in today's property market.The builders risk space can lead to long-term relationships with clients.Agents should not give up on finding coverage solutions for their clients. The likelihood of declination increases without proper partnerships.Understanding Builders Risk is crucial for effective insurance solutions.Building relationships with underwriters is essential for agents.Providing detailed information to underwriters enhances approval chances.Agents must sell both to clients and carriers effectively.The cannabis insurance market presents significant opportunities.Education and webinars are vital for agents to succeed in niche markets.Direct access to underwriters fosters better communication and solutions.Agents should be transparent about their knowledge in niche markets.The insurance landscape is evolving, requiring adaptability from agents.05:52Matt Waxman's Journey to Insurance10:32Cornerstone to Alchemy: Evolution of a Company18:00Navigating the Property Market Challenges20:06Advice for Agents in a Tough Market21:54Navigating the Builders Risk Landscape28:10Understanding the Role of Underwriters32:32Building a Pipeline for Builders Risk35:53Exploring the Cannabis Insurance Market40:07The Science Behind Cannabis Insurance45:53Alchemy Insurance Solutions: A Comprehensive OverviewMy amazing Sponsors;Smart ChoiceCanopy ConnectOlde School Marketing 

Tomoko Ishikura, Managing Partner at Kicker Ventures, shares her unique perspective on investing in the future of healthcare. She talks about building a venture firm rooted in empathy, humility, and measurable impact. Tomoko explains how Kicker Ventures seeks science-backed innovations that move the heart, not just the market, and why strong communities are vital for startup success. She offers candid advice for founders on articulating impact, leaning into community support, and navigating a healthcare landscape that's increasingly collaborative.In this episode, you'll learn:[02:00] Why Silicon Valley's "uncertainty and possibility" drew Tomoko from Japan[04:06] Venture capital as a humble act of early belief—and why VCs are deeply interdependent[06:46] Kicker Ventures' mission to create a happier and healthier world through science-backed innovation[12:31] What founders must do in the first meeting to excite impact-driven investors[19:19] Why founders should build strong communities early and ask for help[26:00] Tomoko's call to eliminate barriers to global innovation and unlock hidden talent worldwideThe non-profit organization Tomoko is passionate about: Kadampa Meditation Center SFAbout Tomoko IshikuraTomoko Ishikura is the Managing Partner at Kicker Ventures, where she leads investments in science-backed innovations shaping the future of healthcare. Originally trained as a pharmacist and molecular biologist, Tomoko transitioned into business development, consulting, and now venture capital. Drawing from her global experience across Japan and Silicon Valley, Tomoko brings a distinctive focus on empathy, impact, and community-driven success to the startup ecosystem.About Kicker VenturesKicker Ventures is a San Francisco-based venture capital firm investing in transformative solutions for the future of healthcare. Kicker backs science-backed innovations that foster happiness, empower individuals, amplify the work of health professionals and researchers, and create meaningful human connections. With a deep commitment to measurable impact, Kicker Ventures partners with visionary founders reimagining health and wellbeing for future generations.Subscribe to our podcast and stay tuned for our next episode.

Jake Holehouse, CEO of HH Insurance Group, joins host Owen LaFave for a deep dive into a topic relevant to every Floridian: the cost of insurance in our wonderful but weather-prone state. Yes, Florida has experienced insurance challenges in recent years–especially when it comes to property, auto, flood, and marine insurance–but as Jake says, “It doesn't have to be expensive in Florida.” This informative discussion starts with the impact of 2022 legislative reforms on stabilizing insurance rates, and why consumers may not see immediate reductions due to rising construction costs–even though the market is in a better position and continues to improve. In the meantime, Jake shares practical strategies home and business owners can use to reduce their premiums and mitigate expenses. He also explains the limitations of the National Flood Insurance Program (NFIP) and the unique vulnerabilities experienced by businesses in flood-prone areas. Finally, Jake and Owen look to the future with the rise of Insurtech–the use of AI and other technology–and consider reasons to feel optimistic about the state of insurance in Florida.   The Bank of Tampa | Member FDIC

In this conversation, Daniel Yoo discusses the inception of Finmate AI, a tool designed to enhance the efficiency of financial advisors by automating note-taking and data entry. He shares his journey from being a financial advisor to creating a solution that addresses common pain points in the industry. The discussion also touches on the role of AI in financial services, the importance of maintaining human relationships, and the future of in-person meetings in a technology-driven world. In this conversation, Daniel Yoo discusses the transformative role of AI in the financial services industry, emphasizing the importance of human relationships in client interactions. He addresses data security concerns, the integration of AI with CRM systems, and the evolving client experience in a technology-driven world. Daniel also shares insights on how financial advisors can learn from each other and adapt to the changing landscape, ultimately highlighting the need for personalized service in an increasingly automated environment.takeawaysChapters00:00Introduction and Background02:46The Birth of Finmate AI06:01The Role of AI in Financial Services09:05Enhancing Human Relationships with Technology12:05Optimizing Workflows with AI15:03The Future of In-Person Meetings18:50The Role of AI in Financial Services21:29Data Security and Privacy Concerns25:51Integrating with CRM Systems29:30Learning from Financial Advisors29:59Enhancing the Client Experience34:50Final Thoughts and Contact Information

In this engaging conversation, Ben Morrow shares his journey from a nomadic childhood to his current role in the insurance industry. He discusses the challenges of balancing family life with a demanding career, the impact of personal loss on his wellness journey, and the unique bond he shares with his identical twin. Ben emphasizes the importance of trust and resilience in navigating life's ups and downs, and how his experiences have shaped his approach to personal growth and spirituality. In this conversation, Ben Morrow discusses the innovative approach of Claims Concierge in the insurance industry, focusing on enhancing the claims process for policyholders. He emphasizes the importance of building trust between agents and clients, the role of contractors, and the need for a grounded presence during claims. Morrow also addresses the challenges faced in the industry, including the need for better communication and follow-through, and highlights the significance of vulnerability in fostering relationships and providing support during difficult times.Chapters00:00Spring Break and Family Life03:00Ben Morrow's Journey: From Childhood to Career06:04The Impact of Family and Personal Loss08:55The Twin Connection: Identity and Individuality11:51Wellness and Spirituality: A Lifelong Journey14:59Navigating Life's Challenges: Trusting the Process20:59Entering the Insurance Industry: A New Chapter25:22Claims Concierge: A New Approach to Insurance Claims31:51The Role of the Agent: Building Trust and Relationships36:48Navigating the Claims Process: A Grounded Presence41:26Overcoming Industry Challenges: Building Trust and Relationships47:54Leading with Vulnerability: The Human Side of ClaimsSponsors:Smart ChoiceCanopy Connect

Mahesh Ram, serial entrepreneur and former Head of AI at Zoom, shares his journey from building pioneering companies in education and AI to helping launch FUNDA, a vibrant founder-to-founder community. He discusses the evolution of AI-first startups, lessons from working closely with Zoom founder Eric Yuan, and what it takes to build enduring tech companies today. Mahesh offers real-world advice on how founders can navigate the rapidly changing startup landscape, with a deep focus on customer obsession, rapid product iteration, and embedding technology into core workflows.##In this episode, you'll learn:[01:50] How Mahesh went from immigrant kid in New York to serial entrepreneur in Silicon Valley[06:50] Why Mahesh believes frustration often leads to the best startup ideas[10:55] Inside Zoom's AI journey—and how Mahesh helped launch AI Companion at record speed[13:14] Lessons on leadership from Eric Yuan: customer obsession and quality over cost[20:41] Mahesh's advice to AI-first founders: ship fast, sell faster, and validate deeply[24:23] What separates point solutions from workflow-embedded companies[27:03] Mahesh's nuanced take on AI's societal risks—and why we're not ready[31:25] What is Funda? Why a grassroots founder community is boomingThe nonprofit organization that Mahesh supports: UStriveAbout Mahesh RamMahesh Ram is a serial entrepreneur and expert in artificial intelligence, most recently serving as Head of AI at Zoom. He was co-founder and CEO of Solvvy, a pioneering AI startup in customer experience, acquired by Zoom. Prior to that, he led GlobalEnglish, a business English learning platform used by millions worldwide. Mahesh advises founders, invests in early-stage startups, and is a founding member of FUNDA, a growing grassroots community of founders of Indian origin. He is deeply passionate about education, technology, and building systems that simplify complex problems.About FUNDAFunda is a pay-it-forward community for founders of Indian origin, designed to support early-stage entrepreneurs through collaboration, connection, and shared experience. Built by founders for founders, Funda now includes over 1,250 members across Silicon Valley, Texas, and India. The community offers peer support, curated events, and access to a trusted network—entirely volunteer-driven and mission-focused.About UStriveMahesh actively volunteers with UStrive, a nonprofit providing free virtual mentoring for high school and college students with financial need. The platform matches students with mentors to help navigate college admissions and financial aid processes—removing barriers to higher education for underserved youth.Subscribe to our podcast and stay tuned for our next episode.

On the "Insurance Coffee House" host, Nick Hoadley welcomes Andy Moss, the CEO and co-founder of Send. Andy provides an insight into his 25-year career, starting in technical his accidental fall into the insurance industry in 2003 after a previous role at BBC Radio Music New Media. He gained broad insurance experience through roles with Xchanging (later acquired by CSC and merged into DXC), the Corporation of Lloyd's, and as a managing agent in the London Market.Andy shares the journey to launching Send alongside his two co-founders, to scratch the proverbial “entrepreneurial itch” in 2018. All with backgrounds as software developers, the initial focus of the platform was on data and integration. Send launched with its first customer in 2019.With clients across the London Market and in the US, the platform provides a variety of benefits. Andy highlights how Send helps bring insurance technology into the modern era, helping clients make better underwriting decisions by understanding the portfolio impact of individual submissions, improve operational efficiencies by automating digital paperwork and unstructured data management, and ensure compliance with rules and regulations.He discusses their business growth, particularly in the US market, noting the larger scale and different go-to-market approach compared to the concentrated London Market. Despite the differences, Andy emphasizes the common challenges in underwriting across both regions. Looking ahead at the next five years, Andy shares a "techie's angle" on evolution within the insurance market. He sees a continued drive to apply automation to increasingly complex product lines, building on the success of digital underwriting for simpler products. Andy discusses the rise of AI and the increasing use of data in underwriting, stressing the importance of 'operationalizing' and integrating new data sources and AI tools within the underwriting workflow to avoid creating more disconnected systems. With around 20% of Send's 100-strong team having a background in insurance, Andy stresses that while insurance knowledge is valuable, they also value the diversity of backgrounds and different perspectives that employees bring. Andy uses the phrase "knowing the art of the possible" to describe the key combination of insurance expertise and technological understanding needed in the insurtech space.He advises insurance executives considering a move to insurtech to recognize the value they already add, particularly those focused on data, process, and automation opportunities. He suggests reflecting on their current skills and job functions and mapping that onto the requirements of insurtech roles, as well as networking at industry events. As closing advice, Andy urges people to "just get involved" in technology initiatives within the insurance industry to improve outcomes. Connect with Andy Moss on LinkedIn or find out more about Send. The Insurance Coffee House Podcast is brought to you by Insurance Search.We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent.Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and...

In this episode of Insurance Town, Mayor sits down with Paul Neuberger, Best Selling Author of the book: Secrets to Cold Call Success and the founder of C-Suite for Christ, an incredible community that brings together executives with a shared Christian faith. Paul discusses a variety of important topics, including the often-overlooked challenges faced by C-suite executives, the struggles of cold calling, and he tells us of the unfortunate, unhealthy habits in the lives many high-level professionals face in their careers.Throughout the conversation, Paul dives into:The Importance of Faith in Leadership: How Christians can maintain integrity and faith in the corporate world, even when facing tough decisions.Cold Calling: The challenges and strategies for effective cold calling, especially in the world of business development.The Health of C-Suite Executives: The often-hidden toll leadership can take on executives, both physically and emotionally, and the importance of maintaining balance.The Mission of C-Suite for Christ: Paul shares the heart behind his organization, its mission, and how it's transforming the way leaders approach faith and business.Common Struggles for Christians in the Corporate World: What it looks like to integrate one's Christian faith with corporate responsibilities and how to stay true to values in an often secular business environment.Whether you're an executive, a Christian business professional, or someone looking to understand how faith intersects with leadership in the modern world, this episode will offer valuable insights into navigating corporate life with integrity and purpose.Special Thanks to Our Sponsors:Smart Choice: Helping independent agencies grow and succeed through access to top carriers and cutting-edge tools.Canopy Connect: Simplifying the insurance quoting process with a smarter, quicker way to gather customer data.Olde School Marketing: Your trusted partner in creative marketing strategies designed to help your agency stand out in a crowded market.Don't forget to subscribe, rate, and leave a review! Let us know your thoughts on the episode and how you integrate faith into your leadership journey!

in this weeks episode of Insurance Town, the Mayor himself brings you insights and strategies to help grow your agency! In this special Town Hall episode, we are joined by Bradley Flowers of Portal Insurance. Bradley is a master at building referral relationships with lenders and realtors, and today he's sharing his game-changing strategies with our community.If you've ever felt stuck working with realtors who don't close deals or lenders who don't deliver, this episode is for you! Bradley has cracked the code on how to identify and partner with the right referral sources—and he's giving us the full playbook.Key Takeaways:Stop Wasting Time: How to avoid partnering with lenders and realtors who don't deliver.Data-Driven Referrals: How Referral Radar can identify high-value partners already sending business to insurance agents.Strategic Integrations: How to plug Bradley's system directly into your CRM/AMS to streamline follow-ups and maintain relationships.Predictive Analytics: Learn how to use real-time data to find lenders and agents that are most likely to work well with your agency.Relationship Building: Tips for long-term success in leveraging referral partners to grow your book of business.Why You Should Listen:Bradley Flowers has found a way to make referral partnerships strategic rather than random. This episode will teach you how to work smarter, not harder—so you can spend less time chasing and more time closing deals.Episode Resources:Learn more about Bradley Flowers and his work at Portal InsuranceCheck out Referral Radar to discover the best referral sources in your areaMissed the live Town Hall? Catch the full replay here: [Insert Link]Connect with Us:Follow Insurance Town on [LinkedIn]Subscribe to the podcast on [Apple Podcasts], [Spotify], and [Google Podcasts]Got feedback or want to suggest a guest? Reach out at [Insert Contact Info]Special Thanks:Big shoutout to our sponsors for making this Town Hall possible:SMART CHOICE – Helping agents grow their business with the right partnerships.Canopy Connect – The easy way to gather insurance data.Olde School Marketing – Personal and powerful branding for your agency.Tune in, take notes, and let's grow your referral network the right way! Enjoy the episode!

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Emmanuel Djengue, a dynamic professional whose passion for technology and user-focused innovation has shaped his remarkable career path. From leading tech initiatives to connecting diverse people and ideas, Emmanuel exemplifies the very spirit of relentless curiosity and strategic thinking that we celebrate on this show. We’ll be delving into his personal journey, uncovering how he transforms ambition into concrete impact, and discussing the role collaboration and how talent can play a crucial role in fostering exponential growth as the world goes through a workforce transformation requiring reskilling and upskilling, while finding the talent for the right role across markets. KEY TAKEAWAYS Insurance is a product that no one wakes up in the morning wanting to buy, but it’s super essential to society and people, especially life insurance. We need to be able to help people understand the importance of insurance as well as ensuring that everything we offer to the customer has to be simple, attractive and on the right timing. Health insurance is also very important, how do we help people with this? I’ve studied how people think to figure out how to motivate them to do things. If you bring this element into the innovation of the industry, we’d be able to improve the way people interact with insurance as well as the way they care about insurance and take care of themselves. There are 3 types of InsurTech players: Integrators – the ones that identify and have solutions and want to integrate them into what an insurance company is doing. Disruptors – They want to change everything that doesn’t work well so that it does, these need financial capability to do that, so there are not a lot of startups that can be disruptors. Collaborators – who want to touch base with insurers to try to improve what’s going on The difference between a great and a bad insurer is not so much in the product, efficiency, etc. It’s on the people making the company great. If I need to do more innovation, change things, and bring something different, why not help people to solve this issue? The number on business problem for anyone is unsuccessful hiring. BEST MOMENTS ‘South Africa has one of the most innovative markets in life and health insurance, there are a lot of startups doing great things there.’‘Too many startups turn up to the market to play disruptor roles, but only 1 or 2 players can do this and win.’‘In insurance David is not going to win against Goliath.’‘Both sides need to need the partnership and want the partnership to happen.’ ABOUT THE GUEST From the moment he first tinkered with a computer at a young age, Emmanuel Djengue has been captivated by the power of creativity and innovation to transform lives. His journey—marked by curiosity, resilience, and collaboration—has taken him from passion projects in his hometown to spearheading tech initiatives on a global stage. Along the way, Emmanuel developed a talent for weaving user-focused storytelling into every project, bridging technology and humanity in impactful ways. Fueled by an enduring love of problem-solving, he thrives on connecting diverse people and ideas to craft solutions that don’t just work, but inspire. Whether rallying a team around a new software concept or mentoring future innovators, Emmanuel’s drive to make a positive impact is as unyielding as his imaginative spirit, promising that every new chapter of his story will be just as vibrant and compelling as the last. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website