Empowered: Envisioning Workplaces That Work

In Episode 6, we chat with Flash Coughlin, Head of Workplace, at Envoy. We’ll talk about why he centers hospitality within his workplace experience strategy, how he kept Twitter operating with a complex network of extension cords on the eve of their new office opening, and why peanut butter and chocolate is the perfect food.About Flash CoughlinFlash is a self-proclaimed East-Coaster, born in NYC and raised in New Jersey. After finishing up school at the University of Vermont, he packed up his car and moved to San Francisco. That was 15 years ago, and he now calls the Lower Haight neighborhood of the city home. His career here in San Francisco has been in non-profits, hospitality, food and beverage, and of course, tech. He spent his first seven years working in Procurement Management and the last eight in Workplace and Facilities Management.Show notes and related linksDanny Meyer, Setting the Table: The Transforming Power of Hospitality in BusinessSpokeDensityStudio OA BIG About EmpoweredWhat does it take to radically transform and disrupt our workplaces? How can we bring about the changes we need and wish to see in the physical and virtual spaces we spend over a third of our waking lives in? Empowered: Envisioning Workplaces That Work explores what thriving, diverse, and innovative workplaces look and feel like, and what makes them tick. Spoiler alert: it’s the people. In conversation with the folks doing this vital work, join me, Susannah Magers, a content creator at Envoy, as we engage in timely discussions about the workplace experience and celebrate those who challenge the status quo in all aspects of the contemporary workplace through the lens of the all-important human elements. Hear workplace experience leaders, creative problem solvers, and other cultural producers reveal how they create the workplaces they want to see in the world: their wins, pain points, and all the moments in between.Find Empowered OnlineWe all have a story to tell. You can read Empowered episode recaps on the Envoy blog, as well as discover more resources on how to challenge the status quo in your workplace.

In Episode 5, we sat down with Adam Cockell, Founder and CEO, A-Team Technologies, and host of the podcast, Inside the Scale. We talk about the advantages of shifting the way we envision marketing personas, and why hiring a diverse team is crucial to business success and being a truly customer-centric workplace. About Adam CockellAdam has an unconventional background with extensive experience in engineering management and quality engineering. Throughout his career, Adam has learned that building a quality product is less about building and testing, and more about truly understanding and serving the needs of all customers. Technology companies often critically fail at this, and he’s working to change that default. Adam is currently building technology that helps companies and products become more inclusive both internally and externally.Show notes and related linksNative Current (a production of A-Team Technologies)UsersheetInside the Scale podcast Defy Ventures Tony Jack, Sociologist, Professor, and author of The Privileged Poor: How Elite Colleges Are Failing Disadvantaged StudentsIris Bohnet, Professor of Public Policy, Harvard Kennedy School, and author of What Works: Gender Equality by DesignAbout EmpoweredWhat does it take to radically transform and disrupt our workplaces? How can we bring about the changes we need and wish to see in the physical and virtual spaces we spend over a third of our waking lives in? Empowered: Envisioning Workplaces That Work explores what thriving, diverse, and innovative workplaces look and feel like, and what makes them tick. Spoiler alert: it’s the people. In conversation with the folks doing this vital work, join me, Susannah Magers, a content creator at Envoy, as we engage in timely discussions about the workplace experience and celebrate those who challenge the status quo in all aspects of the contemporary workplace through the lens of the all-important human elements. Hear workplace experience leaders, creative problem solvers, and other cultural producers reveal how they create the workplaces they want to see in the world: their wins, pain points, and all the moments in between.Find Empowered OnlineWe all have a story to tell. You can read Empowered episode recaps on the Envoy blog, as well as discover more resources on how to challenge the status quo in your workplace.

In Episode 4, we’ll hear from Colleen Finnegan, Senior Manager, Employer Brand & Recruitment Marketing at Instacart. We’ll chat about how employers can invest in diversifying their workplaces in every level of the organization, and make sure they fulfill their brand promise and values when it comes to the employee experience. Of course, there will be plenty of food puns.About Colleen FinneganPassionate about mindfulness in the workplace, corporate social responsibility, and diversifying tech through nontraditional pipelines, Colleen believes a great employee experience fuels a great employer brand, and a great employer brand will attract people who will thrive and fuel a positive employee experience.Through working in a variety of roles in music tech, digital marketing, and concert production, Colleen discovered their passion in Employer Branding, Recruitment Marketing, and Employee Experience, all of which are a part of Colleen's current role at Instacart. They also serve on the board of Maven Youth, a nonprofit that empowers LGBTQ+ youth to network, organize, and educate for social change. Speaking engagements include LinkedIn TalentConnect 2018 (and at the forthcoming 2019 iteration) Tech Inclusion 2018, RallyFwd 2018, SXSW 2016, and Northeastern University's Panel on Women's Equality in the Music Industry.Show notes and related linksColleen's websiteCelebrating LGBTQ+ Pride Month at InstacartAbout EmpoweredWhat does it take to radically transform and disrupt our workplaces? How can we bring about the changes we need and wish to see in the physical and virtual spaces we spend over a third of our waking lives in? Empowered: Envisioning Workplaces That Work explores what thriving, diverse, and innovative workplaces look and feel like, and what makes them tick. Spoiler alert: it’s the people. In conversation with the folks doing this vital work, join me, Susannah Magers, a content creator at Envoy, as we engage in timely discussions about the workplace experience and celebrate those who challenge the status quo in all aspects of the contemporary workplace through the lens of the all-important human elements. Hear workplace experience leaders, creative problem solvers, and other cultural producers reveal how they create the workplaces they want to see in the world: their wins, pain points, and all the moments in between.Find Empowered OnlineWe all have a story to tell. You can read Empowered episode recaps on the Envoy blog, as well as discover more resources on how to challenge the status quo in your workplace.

In Episode 3, we chat with Jodi Beaubien, Senior Crisis Communication Executive, Data Breach at Symantec, about cybersecurity, accessibility in crisis communications, and workplace security. About Jodi BeaubienDrawing on her robust experience at the intersection of crisis communication, mobile technology, and user experience, Jodi Beaubien has helped Fortune 500 organizations implement solutions that drive better outcomes when responding to critical events such as a data breach. Currently, at Symantec, Jodi helps support partnerships in the cyber insurance community, with a focus on panel relationships. Jodi’s background leverages modern technology, specifically a mobile-first approach to crisis and employee communication. Her tailored solutions are designed to evolve with the industry, not behind it.She holds a BA in Organizational Management an MA in Organizational Development with a focus on Project Management. Jodi is certified by the Society for Human Resource Management (SHRM) and holds several other professional certifications. She lives in Austin, TX with her husband James and Goldendoodle Kanye.Show notes and related linksInternet Security Threat ReportCyber Security Predictions: 2019 and BeyondCorporate Diversity Initiatives Are Good For Everyone––Including YouAbout EmpoweredWhat does it take to radically transform and disrupt our workplaces? How can we bring about the changes we need and wish to see in the physical and virtual spaces we spend over a third of our waking lives in? Empowered: Envisioning Workplaces That Work explores what thriving, diverse, and innovative workplaces look and feel like, and what makes them tick. Spoiler alert: it’s the people. In conversation with the folks doing this vital work, join me, Susannah Magers, a content creator at Envoy, as we engage in timely discussions about the workplace experience and celebrate those who challenge the status quo in all aspects of the contemporary workplace through the lens of the all-important human elements. Hear workplace experience leaders, creative problem solvers, and other cultural producers reveal how they create the workplaces they want to see in the world: their wins, pain points, and all the moments in between.Find Empowered OnlineWe all have a story to tell. You can read Empowered episode recaps on the Envoy blog, as well as discover more resources on how to challenge the status quo in your workplace.

In Episode 2, we’ll hear from Pin-ya Tseng, a facilitator at Paradigm, a diversity and inclusion strategy firm. We talk about what unconscious bias is, and how it shows up in the workplace, including in recruiting, hiring, and in meetings.About Pin-ya TsengPin-ya Tseng develops and facilitates Paradigm’s high-impact trainings, drawing from years of experience in psychological research, teaching, and leadership development. Paradigm works with companies to design diversity and inclusion strategies, implement those strategies and other D&I programs, and train employees and leaders for success.Before joining Paradigm, Pin-ya was an organizational consultant, where she conducted in-depth assessments of executive-level clients, focusing on behavioral strengths and opportunities, business challenges, and team dynamics. Pin-ya holds a master’s degree in Social Psychology from the Ohio State University, where she taught undergraduate courses in psychology and scientific writing.Show notes and related linksParadigm's blog, Inclusion InsightsAbout EmpoweredWhat does it take to radically transform and disrupt our workplaces? How can we bring about the changes we need and wish to see in the physical and virtual spaces we spend over a third of our waking lives in? Empowered: Envisioning Workplaces That Work explores what thriving, diverse, and innovative workplaces look and feel like, and what makes them tick. Spoiler alert: it’s the people. In conversation with the folks doing this vital work, join me, Susannah Magers, a content creator at Envoy, as we engage in timely discussions about the workplace experience and celebrate those who challenge the status quo in all aspects of the contemporary workplace through the lens of the all-important human elements. Hear workplace experience leaders, creative problem solvers, and other cultural producers reveal how they create the workplaces they want to see in the world: their wins, pain points, and all the moments in between.Find Empowered OnlineWe all have a story to tell. You can read Empowered episode recaps on the Envoy blog, as well as discover more resources on how to challenge the status quo in your workplace.

In Episode 1, we speak with Sarah Deane, a writer, speaker, practitioner of experience design and data science, and founder of EffectUX. We chat about building harmonious organizational cultures, mental health awareness, and using data-driven solutions to create an inclusive approach to workplace strategy. About Sarah DeaneSarah Deane is the founder of EffectUX and the creator of EMQ—a research-based system that rapidly and accurately pinpoints de-energizing behaviors and transforms them into positively energizing habits through unique assessment, informative content, coaching, and behavior modification. Sarah uses her background in A.I., experience design, and human behavior to help brands deliver positive customer and employee experiences, and to cultivate behaviors for emotional, mental, and behavioral wellbeing, producing higher levels of satisfaction, engagement, and productivity. She has been recognized across the industry, winning The Human Resources Today MVP Awards in the Leadership Development, Analytics, and “What’s Next in HR” categories, and authored The Wellness Formula.Sarah has been featured at conferences and events such as SXSW, America’s Women Leadership Conference and Executive Presence for Women at Stanford as well as platforms such as the Huffington Post, CIO Magazine, Next Concept HR Magazine, Business News Daily, Training Industry, Thrive Global, Business2Community and more.Show notes and related linksSalesforce’s New Offices At Salesforce Tower Have Employee Health, Wellness In MindApple launches in-house employee healthcare service, called AC WellnessOther well-being reads by Sarah Deane:6 Habits that Benefit Mental Wellness (more of Sarah Deane's Thrive Global content here)The Innovative Organization: Environment, Mindset, and BehaviorsMental Health Champions: “Shut Off Emails After 9PM”, With Sarah Deane of EffectUXLiving with A Ravenous Thirst for Life: “Live Without Distraction” with Sarah Deane and Dr. Marina KostinaSlow Down To Do More: “How Everything Is Interrelated When It Comes To Our Energy” with Ashley Graber and Sarah DeaneAbout EmpoweredWhat does it take to radically transform and disrupt our workplaces? How can we bring about the changes we need and wish to see in the physical and virtual spaces we spend over a third of our waking lives in? Empowered: Envisioning Workplaces That Work explores what thriving, diverse, and innovative workplaces look and feel like, and what makes them tick. Spoiler alert: it’s the people. In conversation with the folks doing this vital work, join me, Susannah Magers, a content creator at Envoy, as we engage in timely discussions about the workplace experience and celebrate those who challenge the status quo in all aspects of the contemporary workplace through the lens of the all-important human elements. Hear workplace experience leaders, creative problem solvers, and other cultural producers reveal how they create the workplaces they want to see in the world: their wins, pain points, and all the moments in between.Find Empowered OnlineWe all have a story to tell. You can read Empowered episode recaps on the Envoy blog, as well as discover more resources on how to challenge the status quo in your workplace.