Podcasts about Symantec

Tim & JB sit down and once again whip up a comedic storm of endless nonsense. There was a brief technical snag mid way through the episode. We did however overcome the problem and reward you patiences with an additional hour of our twisted humor. Stop by for a laugh as we are here to offend your fragile senses. 

Parce que… c'est l'épisode 0x597! Shameless plug 12 au 17 octobre 2025 - Objective by the sea v8 10 au 12 novembre 2025 - IAQ - Le Rendez-vous IA Québec 17 au 20 novembre 2025 - European Cyber Week 25 et 26 février 2026 - SéQCure 2065 Description Ce podcast spécial Cybereco réunit Dominique Derrier et Thomas Veynachter pour explorer l'univers méconnu mais crucial des key ceremonies (cérémonies de clés). Cette discussion révèle l'existence d'un processus de sécurité fondamental qui protège notre quotidien numérique, bien que moins de 0,1% de la population en connaisse l'existence. Un phénomène d'une rareté exceptionnelle Les key ceremonies représentent un phénomène d'une rareté stupéfiante dans le monde de la cybersécurité. Comme le souligne Dominique, expert en sécurité informatique qui se présente comme le “moldu” de la table face à Thomas, véritable expert du domaine, seulement 0,04% à 0,1% de la population sait ce qu'est une key ceremony. Pour donner une perspective, ce pourcentage équivaut approximativement au nombre de personnes possédant un jet privé personnel ou ayant terminé tous les jeux Mario à 100% sur toutes les plateformes. Cette rareté crée un paradoxe fascinant : ces cérémonies sont essentielles au fonctionnement de notre société numérique, mais restent totalement invisibles pour le grand public. Même des professionnels de la cybersécurité (CISO) peuvent ignorer leur existence, créant un véritable défi de communication et de sensibilisation. L'infrastructure invisible de notre confiance numérique Les key ceremonies constituent l'épine dorsale de notre écosystème numérique. Chaque transaction bancaire, chaque connexion sécurisée (HTTPS), chaque paiement sans contact s'appuie sur cette infrastructure cryptographique. Quand nous effectuons un paiement avec notre téléphone, des échanges de clés complexes se déroulent en arrière-plan en quelques secondes, garantissant que notre argent arrive au bon destinataire. L'exemple d'Apple illustre parfaitement cette omniprésence invisible. La PKI (Public Key Infrastructure) d'Apple distribue et renouvelle automatiquement des millions de certificats de manière transparente. Quand un certificat expire - comme cela est arrivé à de grands opérateurs de messagerie - les conséquences peuvent être dramatiques pour les utilisateurs. L'art et la science de la génération de clés Une key ceremony n'est pas un simple “meeting de gestion de clés”. Le terme “cérémonie” évoque intentionnellement un processus solennel, ritualisé, où chaque étape est cruciale. Ces événements peuvent durer plusieurs heures et nécessitent des semaines de préparation minutieuse. Le processus commence par la vérification de l'intégrité physique des équipements. Les HSM (Hardware Security Modules) arrivent dans des cartons scellés avec des étiquettes de sécurité numérotées. Chaque sceau, chaque numéro est vérifié pour s'assurer qu'aucune altération n'a eu lieu pendant le transport. Cette vigilance reflète les principes de sécurité de la chaîne d'approvisionnement poussés à l'extrême. La génération de la clé racine (root key) constitue le moment le plus critique. Cette clé maîtresse, souvent stockée offline dans des coffres-forts physiques, sert de fondation à toute la chaîne de confiance. Comme l'explique Thomas avec une métaphore parlante : “Si vous coupez la racine de l'arbre, la petite feuille qui vous est utile dans votre transaction ne marchera plus.” Une orchestration humaine complexe Les key ceremonies réunissent jusqu'à quinze personnes aux rôles spécialisés et complémentaires : Le maître de cérémonie supervise l'ensemble du processus et garantit le respect strict du protocole. Contrairement aux fantasmes, il ne porte ni toge ni chapeau, mais sa responsabilité est immense : s'assurer que ce qui était souhaité a été correctement livré. Les opérateurs manipulent les équipements et saisissent les commandes. Par sécurité, ils ne travaillent jamais seuls et possèdent chacun une partie du mot de passe administrateur, appliquant le principe de la double authentification. Les témoins valident l'intégrité du processus et s'assurent qu'aucune collusion n'a lieu entre les participants. Les porteurs de secrets détiennent chacun une fraction de la clé maîtresse, généralement selon le principe de Shamir. Ce mécanisme mathématique permet de diviser un secret en plusieurs parts (souvent 7) tout en établissant un quorum (par exemple 5 sur 7) nécessaire pour reconstituer la clé. Cette approche garantit qu'aucune personne seule ne peut compromettre le système, tout en maintenant une redondance si certains porteurs perdent leur part. Les défis logistiques et humains L'organisation d'une key ceremony représente un défi logistique considérable. Réunir simultanément treize personnes de différents départements ou organisations, s'assurer qu'elles ont toutes leurs documents d'identité (un oubli classique qui peut reporter toute la cérémonie), coordonner leurs agendas sur plusieurs semaines… Chaque détail compte car une erreur, même minime, oblige à tout recommencer. L'environnement physique ajoute une contrainte supplémentaire. Ces cérémonies se déroulent souvent dans des cages de Faraday ou des data centers aux conditions spartanes. La ventilation limitée, les allées chaudes et froides des centres de données, l'isolement électromagnétique… Les participants endurent ces conditions pendant des heures, témoignant de l'importance critique du processus. La sécurité poussée à son paroxysme Les key ceremonies appliquent tous les principes de cybersécurité fondamentaux, mais portés à leur extrême. Le hachage cryptographique permet de vérifier l'intégrité des clés : chaque caractère du hash est lu lettre par lettre et vérifié par tous les participants. Cette vérification, bien que fastidieuse, garantit que tous ont vu la même clé et qu'elle correspond exactement à celle stockée dans l'équipement. La séparation des connaissances (split knowledge) empêche qu'une seule personne détienne tous les éléments. La défense en profondeur multiplie les couches de sécurité : isolation physique, contrôle d'accès, vérification de l'intégrité, authentification multiple, témoins indépendants… Les conséquences catastrophiques des compromissions L'impact d'une compromission de clé racine dépasse l'entendement. L'exemple de Symantec, dont la valorisation a chuté de dix fois suite à une perte de confiance, ou celui de certificats révoqués par Google illustrent les enjeux financiers colossaux. Si la clé racine d'Apple était compromise, des millions d'appareils perdraient leur certification. Si celle d'une banque majeure était altérée, c'est tout le système de transactions qui s'effondrerait. La durée de vie maximale de tous les certificats dérivés est limitée par celle de la clé racine : si elle expire, tout l'écosystème doit être reconstruit. L'échange de clés : Un écosystème interconnecté Les key ceremonies ne servent pas uniquement à créer des clés, mais aussi à les échanger de manière sécurisée entre organisations. Les connexions entre banques et forces de l'ordre pour les enquêtes financières, les échanges entre administrations, les interconnexions entre systèmes critiques… Tout cela nécessite des cérémonies d'extraction et d'intégration de clés. Quand nous nous plaignons que les services d'impôts ne communiquent pas avec ceux de la santé, la cause peut être l'absence de key ceremony appropriée ou le manque de maturité organisationnelle pour en conduire une. Les héros méconnus de la sécurité numérique Les participants aux key ceremonies forment une communauté restreinte et discrète. Ils ne portent pas de t-shirt proclamant “Je connais toutes les clés maîtresses de la banque” et n'affichent pas cette expertise sur leur CV, car cela en ferait des cibles potentielles. Pourtant, ces professionnels dévoués sacrifient leur temps, endurent des conditions difficiles et assument d'énormes responsabilités pour maintenir la sécurité de notre infrastructure numérique. Paradoxalement, beaucoup de participants ne comprennent pas entièrement l'importance de leur rôle. Cette ignorance relative constitue une protection supplémentaire : ils suivent scrupuleusement les procédures sans subir la pression psychologique que pourrait exercer la connaissance complète des enjeux. L'innovation au service de la tradition Malgré leur caractère traditionnel et ritualisé, les key ceremonies évoluent avec les technologies. L'introduction de coffres-forts à double accès, les nouvelles méthodes de vérification d'intégrité, l'amélioration des HSM… Ces innovations permettent d'ajouter des couches de sécurité supplémentaires tout en respectant les principes fondamentaux. Le principe de la défense en profondeur reste central : si un attaquant brise une couche de sécurité, sept autres l'attendent. Cette redondance, bien que coûteuse et complexe, constitue le seul moyen de protéger des secrets d'une valeur inestimable. Vers une démocratisation des bonnes pratiques L'objectif de Dominique et Thomas dépasse la simple sensibilisation. Ils souhaitent que les professionnels de la cybersécurité s'inspirent des key ceremonies pour améliorer leurs pratiques quotidiennes. Sans aller jusqu'aux extrêmes de ces cérémonies, adopter certains principes - vérification d'intégrité, séparation des privilèges, témoignage indépendant - pourrait considérablement renforcer la sécurité des organisations. Cette présentation au Cyberecho vise également à rendre hommage aux acteurs méconnus de cette discipline. En reconnaissant publiquement leur contribution essentielle à notre sécurité collective, ils espèrent encourager une prise de conscience plus large de l'importance de ces processus. Conclusion : L'invisible fondation de notre monde numérique Les key ceremonies incarnent parfaitement le paradoxe de notre époque numérique : les processus les plus critiques restent les plus invisibles. Ces cérémonies, menées par une poignée d'experts dévoués, constituent les fondations invisibles sur lesquelles repose notre confiance numérique quotidienne. Leur rareté même - 0,04% de la population - souligne à la fois leur importance critique et la nécessité urgente de sensibiliser davantage de professionnels à leur existence. Car comprendre les key ceremonies, c'est comprendre les enjeux véritables de la cybersécurité moderne et l'extraordinaire complexité des systèmes qui protègent notre vie numérique. Dans un monde où chaque clic, chaque paiement, chaque connexion dépend de ces cérémonies secrètes, il devient essentiel de reconnaître et de célébrer le travail remarquable de ceux qui, dans l'ombre des data centers, perpétuent ces rituels technologiques garants de notre sécurité collective. Collaborateurs Nicolas-Loïc Fortin Dominique Derrier Thomas Veynachter Crédits Montage par Intrasecure inc Locaux réels par Cybereco

Send us a textIn today's episode, we sit down with Chris Greco — a dedicated father, husband, and executive performance coach whose journey is as inspiring as it is instructive. Known for his unwavering faith, grit, and perseverance, Chris brings a boundless energy and a core-values approach that has helped transform both people and organizations.Chris shares his experiences leading high-stakes turnarounds, including his role as CEO in 2023, where he revitalized a struggling retail tech company — saving jobs and delivering investor returns in under four years. Praised by a former food industry CEO as someone who “took a company from nothing and turned it into an industry-wide success,” Chris's story is one of resilience and results.We also dive into earlier milestones, like the $1.3 billion exit he led as the sales and marketing head in 2016 at a mobile tech provider, and his pivotal 2008 go-to-market strategy during Apple's landmark launch era, which brought in 1,000+ new subscribers daily. With leadership experience at AT&T, Location Labs, Symantec, and Avast, Chris offers powerful insights into what it really takes to grow businesses in competitive markets.Through it all, Chris remains grounded in his belief that trust, people, and purpose-driven leadership are the pillars of any thriving team — whether in the boardroom or at home.What You'll Learn: • How faith and values fuel Chris's leadership style • Lessons from turning around a company during tough times • Strategies for scaling growth in tech and telecom industries • Why trust and vision are non-negotiables in high-performing teams • The mindset shifts that separate good leaders from great He is also the author of 8 Steps to Overcoming Adversity, a Maxy Award Winner book that Admiral Bill Owens called “Faith-based advice underscored by a powerful story of suffering and perseverance.” Connect with Chris - https://www.grecospeaks.com/aboutVisit my website: https://thehello.llc/THERESACARPENTERRead my writings on my blog: https://www.theresatapestries.com/Listen to other episodes on my podcast: https://storiesofservice.buzzsprout.comWatch episodes of my podcast:https://www.youtube.com/c/TheresaCarpenter76

The powerful and emerging world of quantum computing is on its way. Quantum computing is a technology that is set to redefine privacy, trust, and artificial intelligence. What does quantum computing really mean, how will it change the digital trust landscape, what will happen when organizations gain quantum capabilities, and how existing standards and laws can help us govern. Quantum computing is still in its early stages, but it promises to open new possibilities, bring new challenges, and create risks we need to understand today.  To help us navigate this complex but exciting topic, host Punit Bhatia speaks with cybersecurity expert Ramsés Gallego about the exciting and challenging world of quantum computing. With over 25 years of experience in cybersecurity and technology governance, Ramsés brings not just knowledge, but incredible energy to the discussion — "quantum energy," as we like to say. Will it change the way we define and manage digital trust?   KEY CONVERSION POINT 00:02:20 How would you define digital trust 00:05:03 Demystify what is Quantum 00:10:52 How Quantum change the AI game? 00:15:44 What will happen if you acquire Quantum Computing 00:19:17 How are we seeing digital trust dimension with Quantum Computing? 00:28:10 How would an organization or a corporate govern this? 00:33:20 Get in touch with Ramses  ABOUT GUEST With an MBA and Law education, Ramsés Gallego is a +25 year security professional with deep expertise in the Risk Management and Governance areas. Ramsés is now  Chief Technologist Cybersecurity with DXC, where he defines the vision and mission, purpose and promise of the division. He has recently been Strategist & Evangelist for the office of the CTO with Symantec and holds the following professional accreditations: CISM, CGEIT, CISSP, SCPM, CCSK, ITIL and COBIT Foundations. An internationally recognized public speaker, has visited +25 different countries in the past 12 months and has been awarded 'Best Speaker' in four continents. He is also a Six Sigma Black Belt professional and is proud of being Past International VP for ISACA's Board of Directors, actual President of the Barcelona Chapter, Ambassador of the association and honored to be inducted into the ISACA Hall of Fame. Ramsés is also Executive Vice President of the Quantum World Association and has had the US flag flown on his honor at The Capitol, in Washington DC, USA. With already 22 Marathons -and other crazy adventures- on his legs he lives in Barcelona, Spain, with his wonderful wife and his two loved kids.  ABOUT HOST Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high privacy awareness and compliance as a business priority. Selectively, Punit is open to mentor and coach professionals.  Punit is the author of books “Be Ready for GDPR'' which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance”, “Intro To GDPR”, and “Be an Effective DPO”. Punit is a global speaker who has spoken at over 30 global events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured amongst top GDPR and privacy podcasts.  As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value to have joy in life. He has developed the philosophy named ‘ABC for joy of life' which passionately shares. Punit is based out of Belgium, the heart of Europe.  RESOURCES Websites www.fit4privacy.com, www.punitbhatia.com, https://www.linkedin.com/in/ramsesgallego/ Podcast https://www.fit4privacy.com/podcast Blog https://www.fit4privacy.com/blog YouTube http://youtube.com/fit4privacy  

In this episode, Avanish and Andrew discuss:Andrew's journey as an "operational CFO" from Sun Microsystems through ServiceNow, WalkMe, Lacework, and now Amplitude, being part of the team that built ServiceNow from $400M to $4.5B ARRWhy CFOs must "play chess, not checkers" - thinking several moves ahead about decision implications and making strategic investment pivots for anticipated future growthThe critical difference between multi-product and platform strategies: true platforms have definite customer adoption journeys where products aren't sold independentlyRecognizing platform readiness signals: when customers organically create their own workflows and use cases you never conceived, like hospitals using Amplitude for emergency room optimizationBuilding effective teams by mixing "veterans with rookies" to solve problems rather than just "admire problems," and driving focused execution around single key investmentsThe "fair exchange of value" approach to pricing and partnerships that emphasizes customer adoption, transparency, and simplicity over complexityAbout Avanish Sahai:Avanish Sahai is a Tidemark Fellow and served as a Board Member of Hubspot from 2018 to 2023; he currently serves on the boards of Birdie.ai, Flywl.com and Meta.com.br as well as a few non-profits end educational boards. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About Andrew Casey: Andrew Casey is Chief Financial Officer at Amplitude, where he leads Amplitude's General & Administrative organization, which includes finance, accounting, and legal. With more than 25 years of enterprise software experience, Casey brings deep financial expertise combined with extensive go-to-market strategy and business operations experience.Casey joined Amplitude from Lacework, where he served as CFO and oversaw its successful acquisition by Fortinet. Prior to that, he was the CFO of WalkMe, where he led its Initial Public Offering (IPO) and transformed its enterprise sales motion. Casey's career also includes senior finance roles with ServiceNow, Hewlett-Packard, NortonLifeLock Inc. (formerly Symantec), Oracle, and Sun Microsystems.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guest, Andrew CaseyFollow our host, Avanish SahaiLearn more about Tidemark

Are you a cybersecurity sales or marketing leader seeking new ways to stand out in a crowded market? Do you struggle with demonstrating real value to CISOs who have “seen it all” and are wary of generic pitches? Wondering how to engage technical buyers who know the ins and outs of your product's shortcomings? This episode with Joe Silva, co-founder and CEO of Spektion, is packed with fresh perspectives on tackling these challenges head-on.In this conversation we discuss: 

Three Buddy Problem - Episode 48: We unpack a Dutch intelligence agencies report on ‘Laundry Bear' and Microsoft's parallel ‘Void Blizzard' write-up, finding major gaps and bemoaning the absence of IOCs. Plus, discussion on why threat-intel naming is so messy, how initial-access brokers are powering even nation-state break-ins, and whether customers (or vendors) are to blame for the confusion. Plus, thoughts on an academic paper on the vanishing art of Western companies exposing Western (friendly) APT operations, debate whether stealth or self-censorship is to blame, and the long-tail effects on cyber paleontology. We also dig into Sean Heelan's proof that OpenAI's new reasoning model can spot a Linux kernel 0-day and the implications for humans in the bug-hunting chain. Cast: Juan Andres Guerrero-Saade (https://twitter.com/juanandres_gs), Ryan Naraine (https://twitter.com/ryanaraine) and Costin Raiu (https://twitter.com/craiu).

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references:  Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/  Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah.  I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

SEASON: 5 EPISODE: 10Episode Overview:Welcome to another episode of Becoming Preferred, where we explore the latest strategies and tactics to help you level up your knowledge and improve your skills. Our guest is Scott McCrady, the CEO of SolCyber. With over 25 years of experience, Scott has been at the forefront of protecting people and businesses around the globe. In this episode, we'll delve into the misconceptions that small businesses, entrepreneurs, and business professionals have about cybersecurity, and discuss the impact of human behavior on cybersecurity breaches. Scott will also provide actionable advice on tackling ransomware threats and securing remote work environments. So, whether you are an entrepreneur, a business professional, or simply interested in learning more about cybersecurity and how to protect yourself, this episode is packed with valuable insights. Please join me for my conversation with Scott McCrady.Guest Bio: With 25 years of experience working in the networking, telecommunications, and information security space, Scott McCrady is currently serving as the CEO of SolCyber Managed Security Services. Scott has worked with large companies and start-ups, among them IBM and EDS, where he held Security Engineer and Team Leader positions (US and London).Previous to SolCyber, Scott built the Asia-Pacific-Japan business at Symantec; he ran the global Managed Security Service, and the Symantec and Accenture Joint Venture. Scott then transitioned to FireEye pre-IPO to create their global MSS and System Integrator, and traveled to Singapore to help build their APJ business. After a successful run with FireEye, Scott helped spin out SonicWall from Dell to private equity and reconstitute the business into a profitable, cash flow-positive entity.This experienced guest wants to tell start-up founders, IT Security Managers, CISOs, and other cyber risk management enthusiasts how cybersecurity is improving technology services. He simply wants to make our listeners' life easier, more successful, and safer!Resource Links:Website: https://solcyber.com/ Product Link: https://solcyber.com/security-journey/Insight Gold Timestamps:04:03 Cybersecurity has become a big business05:20 Over 50% of small businesses that get breached go out of business within 2 years after a breach05:54 What's the biggest mistake that they make when it comes to cybersecurity?07:21 What happens in cyber is everyone just sort of forgets about these layers of defense10:01 Two casinos, big casinos, in Vegas were breached13:21 T he technologies around cyber are really good13:27 The attackers generally tend to login, not break in15:43 W e used to call it the crunchy exterior with the soft gooey middle17:18 I s AI good for cybersecurity?19:54 Cyber insurance is a great thing to have, especially for small, medium businesses23:32 You can also go to third parties that have what we call vCISO, Virtual Chief Information Security Officers26:36 You can do it...Is it worth your time?30:21 The biggest problem we have right now...32:22 F or most organizations, it's probably a very good idea to use the Cloud36:53 W hat I tell everybody is, you've got to think about the vertical37:10 The thing that most companies should really think about is, what's your core vertical?39:06 Figure out what the basics are, or have somebody...

Welcome to the Scale with Strive podcast, the place where you come to listen to some of the world's most influential leaders of the SaaS industry.

Organizations need to understand what AI can do and can't do. Start creating the best use cases within their organizations and also train people on how to use them responsibly." - Diana Kelley In this episode, host Ana Melikian delves into the pivotal role of Artificial Intelligence (AI) in today's world, particularly in the business world. Joined by guest Diana Kelley, a seasoned Chief Information Security Officer at ProtectAI, they explore the integration of AI into our daily lives and the business sphere. Ana and Diana discuss the importance of understanding AI's capabilities and limitations, likening it to a hundred-foot wave that businesses need to learn to surf rather than be overwhelmed by. They emphasize the necessity of increasing AI literacy to make informed decisions and identify the best use cases within organizations. Diana sheds light on the potential risks and vulnerabilities of AI, including data privacy concerns and the need for responsible adoption. Organizations are encouraged to enhance their security measures and train employees to use AI effectively and safely. As Ana and Diana examine AI's rapid advancement, they highlight the critical balance between embracing innovation and maintaining security. The conversation is filled with insightful analogies and expert advice, making it a must-listen for anyone interested in navigating the complexities of AI in business and security. Let's dive in! This week on the MINDSET ZONE: 00:00 Introduction to AI in Everyday Tools 01:02 Meet Diana Kelly: Cybersecurity Powerhouse 01:49 The AI 100-foot Wave 03:42 Understanding AI Risks and Vulnerabilities 11:43 AI Literacy: A Necessity for All 18:02 Data Privacy and Security Concerns 26:00 Resources for AI Literacy and Security 29:25 Conclusion and Final Thoughts About The Guest Diana Kelley is the Chief Information Security Officer (CISO) for Protect AI. She also serves on the boards of WiCyS, The Executive Women's Forum (EWF), InfoSec World, CyberFuture Foundation, TechTarget Security Editorial, and DevNet AI/ML. Diana was Cybersecurity Field CTO for Microsoft, Global Executive Security Advisor at IBM Security, GM at Symantec, VP at Burton Group (now Gartner), a Manager at KPMG, CTO and co-founder of SecurityCurve, and Chief vCISO at SaltCybersecurity. Her extensive volunteer work has included serving on the ACM Ethics & Plagiarism Committee, Cybersecurity Committee Advisor at CompTIA, CTO and Board Member at Sightline Security, Advisory Board Chair at WOPLLI Technologies, Advisory Council member Bartlett College of Science and Mathematics, Bridgewater State University, and RSAC US Program Committee. She is a sought-after keynote speaker, the host of BrightTALK's The (Security) Balancing Act, co-author of the books Practical Cybersecurity Architecture and Cryptographic Libraries for Developers, instructor for the LinkedIn Learning classes Security in AI and ML and Introduction to MLSecOps, has been a lecturer at Boston College's Masters program in cybersecurity, one of AuditBoard's Top 25 Resilient CISOs in 2024, a 2023 Global Cyber Security Hall of Fame Inductee, the EWF 2020 Executive of the Year and EWF Conference Chair 2021-Present, an SCMedia Power Player, and one of Cybersecurity Ventures 100 Fascinating Females Fighting Cybercrime. Connect with: Linkedin.com/in/dianakelleysecuritycurve ProtectAI.com Resources: NIST AI RMF: https://www.nist.gov/itl/ai-risk-management-framework OWASP AI Sec: https://genai.owasp.org/ OWASP AI Security and Privacy Guide: https://owasp.org/www-project-ai-security-and-privacy-guide/ MITRE ATLAS: https://atlas.mitre.org/ MLSecOps Community: https://mlsecops.com/ LinkedIn Learning: Introduction to MLSecOps Security Risks in AI and Machine Learning: Categorizing Attacks and Failure Modes Related Content: Expand What's Possible

In this episode of The Gate 15 Interview, Andy Jabbour speaks with Allan Liska. Allan Liska, threat intelligence analyst at Recorded Future, has more than 20 years of experience in information security and has worked as both a security practitioner and an ethical hacker. Through his work at Symantec, iSIGHT Partners, FireEye, and Recorded Future, Allan has helped countless organisations improve their security posture using more effective intelligence. He is the author of “The Practice of Network Security, Building an Intelligence-Led Security Program”, “Securing NTP: A Quickstart Guide” and the co-author of “DNS Security: Defending the Domain Name System and Ransomware: Defending Against Digital Extortion.“, and “Ransomware: Understand. Prevent. Recover.” Learn more about Allan on LinkedIn.In the discussion Allan and Andy discuss: Allan's Background. Evolving Threats, mission creep and STDs (wait, what?) The ever-evolving threat of Ransomware and the value of collaboration Resilience: mental health, taking care of your people Roy Rogers, comic books and that's before we play Three Questions! The enduring and expensive threat of scams (#Take9!) Lots more!“Your data isn't going to be deleted.”Selected links: Recorded Future Green Archer

Salt Typhoon is still at it. Russian cyber-actor Seashell Blizzard expands its reach. The EFF sues DOGE to protect federal workers' data. House Republicans pursue a comprehensive data privacy bill. Fortinet patches a critical vulnerability. Google views cybercrime as a national security threat. Palo Alto Networks issues 10 new security advisories. Symantec suspects a Chinese APT sidehustle. Guest Jason Baker, Principal Security Consultant at GuidePoint Security, joins us to share an update on the state of ransomware. A massive IoT data breach exposes 2.7 billion records. Here come the AI agents.  Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today's guest, Jason Baker, Principal Security Consultant at GuidePoint Security, joins us to share an update on the state of ransomware. Selected Reading China's Salt Typhoon Spies Are Still Hacking Telecoms—Now by Exploiting Cisco Routers (WIRED) Russian Seashell Blizzard Enlists Specialist Initial Access Subgroup to Expand Ops (Infosecurity Magazine) EFF Leads Fight Against DOGE and Musk's Access to US Federal Workers' Data (Infosecurity Magazine) Elon Musk and the Right Are Recasting Reporting as ‘Doxxing' (New York Times) FortiOS Vulnerability Allows Super-Admin Privilege Escalation – Patch Now! (Hackread) Cybercrime evolving into national security threat: Google (The Record) House Republicans launch group for comprehensive data privacy legislation (The Record) Palo Alto Networks Patches Potentially Serious Firewall Vulnerability (SecurityWeek) Chinese Cyberspy Possibly Launching Ransomware Attacks as Side Job (SecurityWeek) Massive IoT Data Breach Exposes 2.7 Billion Records, Including Wi-Fi Passwords (Cyber Security News) Are You Ready to Let an AI Agent Use Your Computer? (IEEE Spectrum) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Brad Smith, CCXP, who brings his extensive experience from working with major companies like Symantec, Yahoo, and Sage. Mark and Brad delve into the future of customer experience (CX) management and explore a variety of valuable tools that can be applied to enhance CX. Brad shares actionable insights on hidden value, value realization versus value erosion, and introduces the concept of value mapping. He also discusses the importance of having a clear brand promise and how it plays a crucial role in delivering a cohesive customer experience. Key topics covered in this episode include: The importance of leveraging a comprehensive CX toolkit, including techniques like empathy maps, journey maps, and value mapping. A detailed discussion on identifying and unlocking hidden value within a company by examining areas with high customer traffic, and differentiating between value realization and value erosion. A fascinating case study on Brad's work with AARP, showcasing how to diagnose and rectify systemic issues that lead to customer churn and operational inefficiencies. The concept of value mapping, its significance, and how it helps in uncovering friction points in customer experiences. The critical role of brand promises and how they should guide every interaction to ensure consistency and memorability. Insights into the symbiotic relationship between marketing and CX in delivering on the brand promise. Meet Brad Brad has had the privilege of leading organizations in their customer-centric transformation at Symantec, Yahoo!, and Sage as their CCO/CMO. Across his 30+ years of leadership, Brad has led global support and service functions for Oracle, Openwave, and Verisign as well as small start-ups. Leveraging decades of experience and insights gained from over 50 client engagements, he knows how to quickly identify, unlock and realize the trapped value concealed across any organization. Currently, Brad is the President & Chairman of the Board of the Consortium for Service Innovation and through the work of the Consortium, has helped 100's of customer service organizations innovate better business models to deliver deep value to their customers while better engaging their employees to grow their businesses. He is also one of their recognized Innovators. Brad is also a Co-Founder and Tribal Advisor at TribeCX Ltd, an alumni member of the Forrester Chief Customer Executive Council, and the Chief Customer Officer (CCO) council, and a alumni Board Member (2018-2021) & recognized Innovator of Customer Experience Professional Association (CXPA). He is also a Certified Customer Experience Professional (CCXP). He is a recognized thought leader in the Customer Experience and Service Innovation space and has published dozens of articles for various online publications including Forbes, New York Times, Fox Business, and Entrepreneur. He is a frequent keynote speaker across the CX and Customer Service industries. Brad is home based in Irvine CA and is the Founder/President of Vector Business Navigation, Inc. – A customer experience/customer success transformation consulting provider - committed to mentoring inspired leaders to successfully navigate their CX ecosystems since 2015. You can learn more about Brad here: All things CX Considered Podcast with Bob Azman The Conversational Podcast with Julie Roehm Reasoned Podcast with Sabrina Meditz

Minette Norman, keynote speaker, leadership consultant, advisor, and award-winning author joins me on this episode. Minette spent 30 years in the software industry in Silicon Valley working for companies such as Adobe, Symantec, and AutoDesk. She was named in 2017 as one of the “Most Influential Women in Bay Area Business” by the San Francisco Business Times and as “Business Role Model of the Year” in the 2018 Women in IT/Silicon Valley Awards. Her list of clients includes Pepsico, Uber, KraftHeinz, Salesforce, and many others. We talk about inclusive leadership, creating psychological safety, empathy in business, and more. Get connected with Minette: Website: https://www.minettenorman.com/ Instagram: https://www.instagram.com/minettenorman/ LinkedIn: https://www.linkedin.com/in/minettenorman/ Purchase a copy of The Boldly Inclusive Leader: https://www.amazon.com/dp/195607211X  Leave a 5-star review with a comment on Apple Podcasts: https://podcasts.apple.com/us/podcast/business-minds-coffee-chat/id1539014324  Subscribe to my Business Builder Newsletter: https://bit.ly/32y0YxJ  Want to learn how you can work with me to gain more clarity, build a rock-solid foundation for your business, and achieve the results and success you deserve? Visit http://jayscherrbusinessconsulting.com/ and schedule a 1:1 discovery coaching call. Enjoy, thanks for listening, and please share with a friend! To your success, Jay

ABOUT ANDY KORTZAndy Kortz is currently the Chief Technology Officer at Integra Testing, where he leads technology transformation and drives operational efficiency in aggressive growth organizations. Andy also is a co-lead for the ELC Local Chapter initiative in Chicago. With over 20 years of experience in enterprise architecture and software development, Andy has consistently delivered innovative solutions while reducing IT expenses and improving application value. Drawing on his expertise in cloud technologies, data solutions, and integrations, Andy focuses on fostering a culture of continuous learning, building and empowering high-performing teams, and delivering customer-centric solutions in fast-paced environments.ABOUT JAMES TYACKJames is an engineering manager with a passion for people, technology, and learning. He's built and led distributed, diverse teams of engineers across locations and timezones for 10 years. James believes strongly in the value of diversity and championing a sense of belonging for everyone, from day 1. He's well versed in growth strategy, chaos engineering, major incident response, and blameless practice, and culture grounded by trust and psychological safety. He leads the Growth Acquisition team at Coursera where he's proud to be part of an organization that's transforming lives through learning. Previously, James enjoyed building and leading the Growth and Integrations engineering teams at PagerDuty.ABOUT JOHN ROSSJohn Ross is the Director of Infrastructure and Cloud at KUBRA, expertly navigating IT infrastructure and cloud solutions. Based in Toronto, John's career showcases a diverse range of experiences from large corporations to dynamic startups. He has a knack for aligning technology with business objectives, building robust teams, and managing platform migrations to the cloud. With experience in leading industry names like Ingram Micro and Symantec, as well as in the telecommunications sector, John combines strategic insight with a personable approach. His passion for sailing mirrors his love for innovation and precision in professional pursuits.SHOW NOTES:Scaling communication practices in parallel with scaling your org with Andy Kortz (1:18)Tools for bridging communication gaps between groups & building trust (2:49)Use humor strategically to break tension / build trust (5:16)Andy's introduction to ELC Chicago & the best parts of that community (8:57)Engineering challenges / conversations from ELC Chicago (10:24)What engineering leaders can learn from the best online courses - making a “Day One” commitment with James Tyack (12:28)Frameworks for putting the “Day One” commitment into practice (14:49)What making a “Day One” commitment looks like @ Coursera (17:59)Why the commitment needs to be made explicit (19:25)Practical exercises to encourage innovation & foster creativity (21:06)Strategies for getting hands-on with your learning (23:10)James's experience with ELC South Bay & connecting with leaders in a specific space (25:05)How to make the most out of attending your first ELC event (26:27)How to level up your teams through servant leadership with John Ross (27:52)Realizing you're the bottleneck & tips for stepping back / increasing team trust (30:49)John's experience with ELC Toronto & what ELC means to him (33:12)LINKS AND RESOURCESCheck out all of our local chapters & get involved here: elc.community/home/clubsThis episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

Today, I am delighted to welcome Dave Furneaux, Founder & CEO of BlueIO, an innovative, mission-driven builder capitalist investment company. Dave is a co-founder and investor in a number of innovative companies, such as Blaze (acquired by Akamai), Cybersaint (a leading Cyber Risk Management company), Greenlight Biosciences (EPA approved breakthrough RNA bio-chemical platform for clean food), Lufa Farms (a leading agricultural technology company), Lumicell (an FDA approved platform for Cancer therapy) and Virsec (a breakthrough cyber protection company). He has been a driving force behind many breakthrough technology, health, and food companies as a founder, operator, investor, and active board leader. Some notable examples include Watchfire (acquired by IBM), Skystone (acquired by Cisco Systems), Application Security (acquired by SingTel) and Aironet (acquired by Cisco Systems). Earlier in his career, Dave founded and led Kodiak Venture Partners, which went on to invest in and build companies such as Appnexus (acquired by AT&T), Channel Advisor (NYSE: ECOM), Extreme (acquired by Microchip), Enfora (acquired by Sierra Wireless), IM Logic (acquired by Symantec) and WHERE (acquired by Paypal). David believes, and we at FOX agree, that families are uniquely positioned and endowed to create, build, and innovate by putting their family capital, their entrepreneurial spirit, and creativity to work to solve the big problems our world is facing. He talks about why he has this conviction, how he sees it play out today, and why and how families play this key role in innovation and building new solutions and products. The topic of our conversation with Dave is encapsulated in a relatively new term: “Builder Capitalism”. Dave defines Builder Capitalism for our audience, describes the tenets of this investment philosophy, and outlines the mindset and skills it requires. He also paints the picture of how Builder Capitalism is manifested in reality through the activities and behaviors of entrepreneurs. Dave offers many practical tips and suggestions to the different market players who are interested in Builder Capitalism, starting with what investors need to know or do if they want to participate in this movement and allocate their capital (financial and non-financial) to Builder Capitalist ventures. He also provides his advice to entrepreneurs and founders who share this belief system and see themselves and their startups as members of this Builder Capitalism economy. Finally, Dave offers his insights into the resources available to both investors and founders to become better educated about Builder Capitalism and to be better connected into the emerging ecosystem of this rising entrepreneurial movement. This is a must-hear conversation with one of the leading thought leaders, practitioners, and innovators in the Builder Capitalism movement, who is also a family principal and leader of his own multigenerational entrepreneurial family.

Guest @valdarin (Symantec, Sighten, Airhouse, @cytronic_ai (new!)) Hosts @kevingibbon (Shyp, Airhouse, @cytronic_ai (new!))

EpisodeTopic                                                                                                      In this episode, we delve into the world of cybersecurity with Anand Naik, founder of Sequretek Tech. Anand shares his extensive experience working with major companies like IBM, Sun Microsystems, and Symantec, and how he transitioned into founding Sequretek in 2013 to provide cutting-edge solutions to protect businesses from evolving cyber threats. His company's focus on using AI and machine learning to combat security risks in real-time is transforming the way cybersecurity is approached. From large enterprises to smaller organizations, the need for robust protection against cyberattacks has never been more critical. Lessons You'll Learn Listeners will gain valuable insights into the cybersecurity landscape, particularly how new technologies like AI, machine learning, and cloud-based solutions are redefining threat detection and mitigation. Anand explains the importance of simplifying security, offering businesses the flexibility to maintain visibility over their operations without overhauling existing systems. You'll also learn about the growing risks from IoT devices and quantum computing, and how companies can stay ahead by adopting advanced security solutions like Sequretek's percept XDR and percept IGA. About Our Guest Anand Naik is the founder and CEO of Sequretek Tech, a company dedicated to providing innovative cybersecurity solutions powered by AI and machine learning. With over two decades of experience working with global giants like IBM, Symantec, and Sun Microsystems, Anand brings a wealth of knowledge in cybersecurity. His company focuses on making security simple, providing businesses with seamless integration of advanced protection while reducing the complexity of managing multiple security systems. Anand's work is helping to shape the future of enterprise security, ensuring organizations stay protected in a rapidly evolving digital landscape. Topics Covered In this episode, Anand shares his journey from corporate giant to startup entrepreneur, offering insights into the technological shifts he witnessed and how they shaped his approach to cybersecurity. He discusses Sequretek's unique approach to providing real-time, AI-driven threat detection and security management. Anand also talks about the importance of flexible, modular systems that integrate with existing infrastructures and the future of cybersecurity, touching on emerging threats such as IoT breaches and quantum computing. Additionally, he explains how Sequretek is helping businesses navigate these challenges with minimal disruption and maximum protection.  

In this episode, we sit down with Sameer Ahirrao, Security and Privacy Practitioner and Founder CEO of Ardent Privacy. With over two decades of experience in information security at Symantec, Deloitte, and Lockheed Martin, Sameer shares his journey of starting Ardent Privacy, a company dedicated to empowering enterprises with data privacy, AI governance, and robust compliance solutions. We explore the core principles of data security, including the intriguing term "Bill of Materials," case studies on how Ardent's product works, and insights into why traditional data encryption isn't always the answer. Sameer dives into key domains within cybersecurity and explains how organizations can strengthen their compliance stack with rapid data asset visibility and meaningful protection mechanisms. Tune in to learn from Sameer's rich expertise as he shares his approach to efficiently managing a startup while driving innovation in cybersecurity and data privacy. Whether you're a tech enthusiast, an aspiring entrepreneur, or a professional in cybersecurity, this episode is packed with actionable insights!

Subhan Ali is a Product Lead at NVIDIA. Previously, he was a Product Manager at eBay where he built Machine Learning models that improved trust on the platform. Subhan was also a Data Scientist at Symantec on the Customer Retention Analytics team for the Norton and LifeLock consumer security products.

2024 was a big year for enterprise cybersecurity incidents but SMBs are not immune from these attacks. Shira Rubinoff is joined by Jason Rolleston, VP & GM at Broadcom's Enterprise Security Group on this episode of Six Five On The Road. They discuss Symantec by Broadcom and Carbon Black by Broadcom and the shifting dynamics of cybersecurity in the current digital age, particularly for small and mid-sized businesses. Highlights include: The sophisticated cyber threats that target large enterprises, resulting in substantial financial losses as well as disruption to organizations and critical services The changing landscape of cybersecurity threats targeting small and mid-sized businesses The critical importance of robust, foundational security measures in protecting against sophisticated cyber-attacks  

Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]On ITSPmagazine | https://www.itspmagazine.com/sean-martinMarco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals PodcastOn ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli____________________________Episode NotesIn this pre-event Chats on the Road episode of the On Location with Sean and Marco Podcast, hosts Sean Martin and Marco Ciappelli meet up in person and on location to discuss their excitement and expectations for the upcoming Australia Cybersecurity Conference 2024 in Melbourne. They express their enthusiasm about reuniting with the cybersecurity community and emphasize the significance of the event, which is organized by AISA and supported by notable individuals like Akash Mattel, Megan, and Abbas Kudrati.Sean and Marco share a light-hearted opening conversation about boats and travels, setting a casual tone before diving into what they look forward to at the conference. The hosts appreciate the opportunity to connect with industry leaders and attendees, emphasizing the importance of stories in operationalizing cybersecurity in business and society.Sean highlights the need to align technology with business processes while adhering to policies and laws on a global scale. On the other hand, Marco provides a broader perspective on the interaction between individuals, society, and technology, stressing the role of cybersecurity in protecting personal privacy and fostering human interaction — it turns out it's all about the intersection of technology and culture.The hosts reflect on their past experiences in the cybersecurity field, with Sean sharing an anecdote about a vintage AV hat that represents his journey at Symantec rooted in the Australia. culture. This reflection underscores the value of learning from past and present experiences to shape a better future in cybersecurity.Sean and Marco discuss the diverse sessions and interactions planned for the event, mentioning notable speakers like Joe Sullivan and Mikko Hypponen. They are particularly excited about the wide range of topics to be covered, from policy and privacy to operational strategies and the human element in cybersecurity.As they anticipate the week ahead, Sean and Marco invite listeners to engage with them during the conference. They are eager to forge new relationships and gather stories that resonate on a global scale, underscoring the event's potential for fostering meaningful connections and enhancing cybersecurity practices worldwide.Tune in to hear Sean and Marco's thoughts on what promises to be an exciting and informative week at the Australia Cybersecurity Conference 2024. Whether you're attending the event or staying tuned from afar, this episode sets the stage for the compelling conversations and insights to come.____________________________This Episode's SponsorsThreatlocker: https://itspm.ag/threatlocker-r974____________________________Learn more and catch more stories from Australian Cyber Conference 2024 coverage: https://www.itspmagazine.com/australian-cyber-conference-melbourne-2024-cybersecurity-event-coverage-in-australiaBe sure to share and subscribe!____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-cybersecurity-society-humanity-conference-and-event-coverageTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-podcastWant to tell your Brand Story Briefing as part of our event coverage?Learn More

Hosts: Sean Martin, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining CyberSecurity Podcast [@RedefiningCyber]On ITSPmagazine | https://www.itspmagazine.com/sean-martinMarco Ciappelli, Co-Founder at ITSPmagazine [@ITSPmagazine] and Host of Redefining Society Podcast & Audio Signals PodcastOn ITSPmagazine | https://www.itspmagazine.com/itspmagazine-podcast-radio-hosts/marco-ciappelli____________________________Episode NotesIn this pre-event Chats on the Road episode of the On Location with Sean and Marco Podcast, hosts Sean Martin and Marco Ciappelli meet up in person and on location to discuss their excitement and expectations for the upcoming Australia Cybersecurity Conference 2024 in Melbourne. They express their enthusiasm about reuniting with the cybersecurity community and emphasize the significance of the event, which is organized by AISA and supported by notable individuals like Akash Mattel, Megan, and Abbas Kudrati.Sean and Marco share a light-hearted opening conversation about boats and travels, setting a casual tone before diving into what they look forward to at the conference. The hosts appreciate the opportunity to connect with industry leaders and attendees, emphasizing the importance of stories in operationalizing cybersecurity in business and society.Sean highlights the need to align technology with business processes while adhering to policies and laws on a global scale. On the other hand, Marco provides a broader perspective on the interaction between individuals, society, and technology, stressing the role of cybersecurity in protecting personal privacy and fostering human interaction — it turns out it's all about the intersection of technology and culture.The hosts reflect on their past experiences in the cybersecurity field, with Sean sharing an anecdote about a vintage AV hat that represents his journey at Symantec rooted in the Australia. culture. This reflection underscores the value of learning from past and present experiences to shape a better future in cybersecurity.Sean and Marco discuss the diverse sessions and interactions planned for the event, mentioning notable speakers like Joe Sullivan and Mikko Hypponen. They are particularly excited about the wide range of topics to be covered, from policy and privacy to operational strategies and the human element in cybersecurity.As they anticipate the week ahead, Sean and Marco invite listeners to engage with them during the conference. They are eager to forge new relationships and gather stories that resonate on a global scale, underscoring the event's potential for fostering meaningful connections and enhancing cybersecurity practices worldwide.Tune in to hear Sean and Marco's thoughts on what promises to be an exciting and informative week at the Australia Cybersecurity Conference 2024. Whether you're attending the event or staying tuned from afar, this episode sets the stage for the compelling conversations and insights to come.____________________________This Episode's SponsorsThreatlocker: https://itspm.ag/threatlocker-r974____________________________Learn more and catch more stories from Australian Cyber Conference 2024 coverage: https://www.itspmagazine.com/australian-cyber-conference-melbourne-2024-cybersecurity-event-coverage-in-australiaBe sure to share and subscribe!____________________________Catch all of our event coverage: https://www.itspmagazine.com/technology-cybersecurity-society-humanity-conference-and-event-coverageTo see and hear more Redefining CyberSecurity content on ITSPmagazine, visit: https://www.itspmagazine.com/redefining-cybersecurity-podcastTo see and hear more Redefining Society stories on ITSPmagazine, visit:https://www.itspmagazine.com/redefining-society-podcastWant to tell your Brand Story Briefing as part of our event coverage?Learn More

En este episodio de La Última Frontera, Santi Siri y Emilse Garzón reciben a Julio Cella, Security Client Leader Argentina Paraguay y Uruguay de IBM, para hablar sobre el #DesarrolloCuántico. Julio trabajó en las principales marcas de #tecnología desde LATAM como Autodesk, Kaspersky, Symantec, Trend Micro o Microsoft. Por eso, cuenta con experiencia en el desarrollo de forecast y en el manejo de equipos de alto desempeño, además de ejecución efectiva de proyectos. ¿En qué sectores o industrias se espera que tenga un mayor impacto la #ComputaciónCuántica? ¿Cuáles son los principales desafíos técnicos y científicos que enfrenta? ¿Qué oportunidades tiene América Latina en el desarrollo de tecnologías cuánticas? También, hablan sobre videojuegos desarrollados en Argentina, Qiskit, Genexus Enterprise AI, entre otros temas. Y como cada semana, las principales #noticias e innovaciones en #tecnología, #IA, #Cripto y #tendencias.

Podcast: PrOTect It All (LS 24 · TOP 10% what is this?)Episode: Navigating Cybersecurity Challenges: AI, Tabletop Exercises, and Operational TechnologyPub date: 2024-11-04Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationIn this episode, host Aaron Crow is joined by Clint Bodungen, Director of Cybersecurity Innovation at Morgan Franklin Cyber and founder of Threatgen, alongside Michael Welch, Managing Director at Morgan Franklin Cyber. Together, they delve into the ever-evolving world of cybersecurity in honor of Cybersecurity Awareness Month. Aaron kicks things off by discussing the importance of iterative processes and tabletop exercises in enhancing decision-making and preparedness. The conversation then shifts to the exciting yet complex role of AI in cybersecurity, particularly in operational technology (OT) and critical infrastructure. The experts emphasize the potential of generative AI for data analysis while underscoring the need for human oversight to avoid biases and misinformation. Clint introduces an “engineering informed cyber” approach to better integrate OT and IT in managing cybersecurity risks, while Aaron stresses the importance of collaboration between cybersecurity professionals and engineers. The episode also tackles balancing convenience and security, the intricacies of password management, and the critical role of communication and trust. Listeners will gain valuable insights into AI's role in enhancing security operations, the consequences of system failures, and the debate between compliance and true security. This episode offers expert opinions, real-world examples, and practical advice for navigating today's cybersecurity challenges. Join us for a comprehensive discussion on protecting our digital world.   Key Moments:    04:20 Generative AI aids efficient GRC and cybersecurity management. 08:40 AI lacks context for verifying asset information. 11:38 Generative AI creating and automating malware tools. 15:58 Building data centers using decommissioned power plants. 17:14 Regulation growing in infrastructure for compliance security. 22:09 Compliance is binary; partial compliance isn't sufficient. 24:33 Prioritize "engineering informed cyber" for OT resilience. 28:14 Collaboration between IT and OT is essential. 33:54 Frustration with excessive video game security measures. 34:49 Cybersecurity fails due to over-engineering complexity. 40:49 Make security easy with password managers, authenticators. 42:31 AI improves tabletop exercises for comprehensive insights. 45:31 Generative AI augments human capabilities and creativity. 48:08 Automated injects streamline engagement and business continuity. 53:46 Executives misunderstand risk, leading to false security. 54:29 Strong IT security, but vulnerable weak points. About the Guests :    Clint Bodungen:    Clint Bodungen is a globally recognized cybersecurity professional and thought leader with 30 years of experience (focusing primarily on industrial cybersecurity, red teaming, and risk assessment). He is the author of two best-selling books, "Hacking Exposed: Industrial Control Systems" and “ChatGPT for Cybersecurity Cookbook. Clint is a United States Air Force veteran and has worked for notable cybersecurity firms like Symantec, Booz Allen Hamilton, and Kaspersky Lab, and is currently the founder of ThreatGEN and Director of Cybersecurity Innovation at Morgan Franklin Consulting. Renowned for his creative approach to cybersecurity education and training, he has been at the forefront of integrating gamification and AI applications into cybersecurity training; he created ThreatGEN® Red vs. Blue, the world's first online multiplayer computer designed to teach real-world cybersecurity. His latest innovation is AutoTableTop, which uses the latest generative AI technology to automate, simplify, and revolutionize IR tabletop exercises. As AI technology continues evolving, so does his pursuit of helping revolutionize the cybersecurity industry using gamification generative AI. Connect Clint at - https://www.linkedin.com/in/clintb/   Michael Welch :    Michael Welch has over twenty-five years of expertise in Governance, Risk Management, Compliance and Cybersecurity.  In his role as Sector Lead, Michael  will focus on the importance of cybersecurity in Utilities and Industrial Manufacturing.  Michael understands that robust cybersecurity measures are not just a regulatory requirement but are pivotal in safeguarding the resilience of organizations, safety of its people, and overall economic stability.  Michael has worked for organizations such as NextEra and Duke Energy as well as engineering firm Burns & McDonnell.  In addition, he was the Global CISO for the food manufacturing firm OSI Industries.Some of the certifications he has obtained through his career are Certified Information System Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Security Auditor (CISA), Global Industrial Cyber Security Professional (GICSP), Certified Data Privacy Solutions Engineer (CDPSE) and CMMC - Registered Practitioner Advanced (RPA).  Connect Michael Welch at : https://www.linkedin.com/in/michael-welch-93375a4/ Connect With Aaron Crow: Website: www.corvosec.com  LinkedIn: https://www.linkedin.com/in/aaronccrow   Learn more about PrOTect IT All: Email: info@protectitall.co  Website: https://protectitall.co/  X: https://twitter.com/protectitall  YouTube: https://www.youtube.com/@PrOTectITAll  FaceBook:  https://facebook.com/protectitallpodcast    To be a guest or suggest a guest/episode, please email us at info@protectitall.coThe podcast and artwork embedded on this page are from Aaron Crow, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

We're back with another episode live from ELC Annual 2024's podcast booth! Patrick discusses the practices and rituals around effective hiring & recruiting with a few speakers and roundtable hosts from ELC Annual 2024, including Lawrence Bruhmuller (SVP of Engineering @ Great Expectations), Eric Fettner (Co-Founder @ Job Sauce), and Scott Swedberg (CEO & Co-Founder @ Job Sauce). Scott shares insights & takeaways from his roundtable conversation on assessing career growth & determining next steps during this trend of eng orgs continuing to become flatter. Eric and Lawrence also stop by the booth to share about their unique partnership, hiring best practices, ensuring candidates maintain your org's engineering culture, and more.ABOUT SCOTT SWEDBERGScott Swedberg is CEO & Founder of The Job Sauce, a boutique recruiting firm for high-growth companies. He founded The Job Sauce as a career coaching company, and partners with ELC to support engineering leaders in their careers and talent acquisition. He and his wife, Lauryn, live in Denver with their daughter and cat.ABOUT ERIC FETTNEREric Fettner is co-founder of The Job Sauce, a high-touch recruiting firm serving Seed through pre-IPO startups. After helping launch the most successful vertical at Eventbrite (IPO September 2018), Eric was ready to take on something new. He began by building The Job Sauce as the premier provider of career services for tech workers. This focus on candidate experience revealed the horrible experience most recruiting firms provide, leading to the birth and success of The Job Sauce Recruiting, trusted by top startups funded by top VCs.ABOUT LAWRENCE BRUHMULLERLawrence Bruhmuller is currently the SVP of Engineering at Great Expectations, the open-source data quality solution used by thousands of data engineers in the industry. He has over 12 years of experience as an overall head of engineering, mostly focused on growth-stage startups. Previous roles include CTO roles at Pave and Optimizely, and VPE roles at WeWork, ClearSlide, and Symantec.Lawrence has been a part of small startups and also larger companies, and has developed products for individual users and also the world's largest enterprises. In particular, he has focused on delivering cloud-first products in the B2B application and developer tooling spaces.Lawrence is passionate about the intersection of engineering management and the growth stage of startups. He has written extensively on engineering leadership (https://lbruhmuller.medium.com/), including how to best evolve and mature engineering organizations before, during and after these growth phases. He enjoys advising and mentoring other engineering leaders in his spare time.Lawrence holds a Bachelors in Mathematics and Engineering from Harvey Mudd College, and a Masters in Applied Mathematics from Claremont Graduate University. He lives in Oakland, California, with his wife Amy, and their three daughters.SHOW NOTES:What brought Scott Swedberg to ELC Annual 2024 & how he supports eng leaders (3:12)Summarizing Scott's ELC Annual roundtable discussion on career growth (5:39)Understanding how trends shift as technology evolves & investor priorities pivot (9:01)Final takeaways on exploring career growth & next steps (11:26)Eric Fettner & Lawrence Bruhmuller explain their recent partnership (14:19)Questions eng leaders should ask to aid calibration / alignment between partners (17:21)Ensuring new candidates reinforce the eng culture you're aiming to build (18:29)Strategies for adopting / adapting cultural practices while hiring & onboarding (20:33)Effective communication between eng leaders & talent partners (22:49)Lawrence explains Great Expectations' team structure (25:04)Recommendations for providing feedback between partners (26:37)The importance of timing when it comes to the hiring process (28:00)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/

The IRISSCERT Cyber Crime Conference (IRISSCON) returns on November 6th at the Aviva Stadium, where global cybersecurity leaders will explore AI's revolutionary role in defending against, and contributing to, cyber threats. As Ireland's longest-standing cybersecurity conference, IRISSCON 2024 will dive into AI's impact on how it both enhances security and enables cybercriminals to scale and automate attacks. With generous support from diamond sponsors ESET, Symantec, and BH Consulting, the event will highlight cutting-edge AI strategies while equipping attendees with insights into managing AI-driven threats. IRISSCON 2024 will examine AI's role in threat detection, response automation, and defence optimisation, while exploring the risks posed by adversarial AI applications, such as automated phishing, impersonation through deepfakes, and highly targeted attacks. Featured speakers from top organisations, such as the Irish National Cyber Security Centre (NCSC), An Garda Siochana, ESET, Symantec, ForeScout, and Trend Micro, will share their expertise on how organisations can anticipate and counter AI-powered cyber threats. "AI holds immense promise as both a powerful defense tool and a potential threat amplifier," said Brian Honan, founder of IRISSCERT. "This year's IRISSCON will enable cybersecurity professionals to better understand how to leverage AI in protecting their organisations, while also preparing for the risks posed by AI fuelled attacks. We're incredibly grateful for the support of our sponsors ESET, Symantec, and BH Consulting, who make this important event possible." IRISSCON 2024 will also cover topics in cyber regulation such as NIS2, global cooperation, and best practices for preventing, detecting, and responding to cybersecurity attacks. See more stories here.

Lucas Gates is a Managing partner with Triton Infosec's Cyber Security Practice. In this role, he partners with clients to identify risks to modern-day threats through penetration testing, web application vulnerability testing, social engineering and network vulnerability assessments. He has vast experience in all types of technical security testing, application security, and application development and has won top prizes in a number of hacking competitions including Symantec's Cyber Readiness Challenge and DerbyCon's Capture the Flag.

Video Episode: https://youtu.be/FPiwoFbhV7Y In today’s episode, we delve into recent cybersecurity developments recommended by the NSA for iPhone and Android users, emphasizing the significance of weekly device reboots to mitigate malware threats in 2024. We also explore the U.S. Cybersecurity and Infrastructure Security Agency’s new security proposals aimed at protecting sensitive data from hostile entities, along with the potential risks of hardcoded AWS and Azure credentials in popular mobile applications. Finally, we discuss the exploitation of a critical Microsoft SharePoint vulnerability (CVE-2024-38094) that could enable remote code execution, revealing the importance of prompt patching and security diligence. Sources: 1. https://www.forbes.com/sites/daveywinder/2024/10/23/nsa-tells-iphone-and-android-users-reboot-your-device-now/ 2. https://www.bleepingcomputer.com/news/google/google-to-let-businesses-create-curated-chrome-web-stores-for-extensions/ 3. https://www.bleepingcomputer.com/news/security/aws-azure-auth-keys-found-in-android-and-ios-apps-used-by-millions/ 4. https://thehackernews.com/2024/10/cisa-warns-of-active-exploitation-of.html Timestamps 00:00 – Introduction 01:01 – Reboot your phone 02:49 – Google Enterprise Store 04:02 – Hardcoded Credentials 05:09 – Sharepoint Vulnerability 1. What are today’s top cybersecurity news stories? 2. Why did the NSA advise smartphone users to reboot their devices? 3. What is the cybersecurity significance of the NSA’s reboot recommendation? 4. How are AWS and Azure credentials being exposed in mobile apps? 5. What recent vulnerabilities have been identified in Microsoft SharePoint? 6. How can regular device rebooting enhance smartphone security? 7. What are the new security proposals from CISA for sensitive data? 8. What is the latest news about Google’s Enterprise Web Store for Chrome extensions? 9. Why is turning off and on your smartphone recommended by security experts? 10. How does the exposure of hardcoded credentials in apps affect user security? NSA, iPhone, Android, malware, Enterprise Web Store, Chrome extensions, productivity, AI tools, cloud service, credentials, Symantec, vulnerabilities, CVE-2024-38094, Microsoft SharePoint, hackers, remote code execution,

NotLockBit mimics its namesake while targeting macOS. Symantec uncovers popular mobile apps with hardcoded credentials. Avast releases a Mallox ransomware decryptor. Akira ransomware reverts to tactics tried and true. Lawmakers ask the DOJ to prosecute tax prep firms for privacy violations. The SEC levies fines for misleading disclosures following the SolarWinds breach. Software liability remains a sticky issue. Updated guidance reiterates the feds' commitment to the Traffic Light Protocol. A task force has cybersecurity recommendations for the next U.S. president. Today's guest is Jérôme Segura, Sr. Director of Research at Malwarebytes, sharing their work on "Scammers advertise fake AppleCare+ service via GitHub repos." Warrantless surveillance, powered by your favorite apps.  Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today's guest is Jérôme Segura, Sr. Director of Research at Malwarebytes, sharing their work on "Scammers advertise fake AppleCare+ service via GitHub repos." You can learn more about this research here.  Selected Reading NotLockBit Ransomware Can Target macOS Devices (SecurityWeek) Millions of iOS and Android Users at Risk as Popular Apps Expose Cloud Keys (Hackread) Mallox Ransomware Flaw Let Victims Recover Files Without Ransom Payment (Cyber Security News) Akira ransomware pivots back to double extortion, C++ code (SC Media) Lawmakers ask DOJ to prosecute tax prep firms for sharing customer data with big tech (The Record) SEC fines four companies $7M for 'misleading cyber disclosures' regarding SolarWinds hack (TechCrunch) The struggle for software liability: Inside a ‘very, very, very hard problem' (The Record) US Government Pledges to Cyber Threat Sharing Via TLP Protocol (Infosecurity Magazine) Task force unveils cyber recommendations for the next president (CyberScoop) The Global Surveillance Free-for-All in Mobile Ad Data (Krebs on Security) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode of The Founder's Sandbox, Brenda speaks with Eli Farhood, Chief Executive Officer at Katsh Digital ID. Hailing from Greece, Eli is a prior financial services executive and, with Katsh, a second time Founder. After experiencing fraud first hand, he pivoted a business in the making to create Katsh; separating one's device from the need for authentication. Katsh aspires to democratize identify protection. For the month of October, they speak about cybersecurity and how to structure resilience into your company. You can find out more about Eli at: https://www.linkedin.com/in/efarhood/ https://www.buzzsprout.com/2228414/episodes/15385106-stop-using-insecure-passwords-with-eli-farhood https://missionmatters.com/defending-digital-frontiers-meet-the-hosts/ You can subscribe to Next Act Advisors at https://nextactadvisors.com/product/subscriptions/ and be sure to use the special discount code "sandbox25" for friends of The Founder's Sandbox for 25% off your subscription.   Transcription:  00:04 Hi, I'm pleased to announce something very special to me, a new subscription-based service through Next Act Advisors that allows members exclusive access to personal industry insights and bespoke 00:32 corporate governance knowledge. This comes in the form of blogs, personal book recommendations, and early access to the founder's sandbox podcast episodes before they released to the public. If you want more white glove information on building your startup with information like what was in today's episode, sign up with the link in the show notes to enjoy being a special member of Next Act Advisors. 01:01 As a thank you to Founders Sandbox listeners, you can use code SANDBOX25 at checkout to enjoy 25% off your membership costs. Thank you. 01:22 Welcome back to the Founder's Sandbox. I am your host, Brenda McCabe. We're now into our third season and over 38 episodes. This monthly podcast, it reaches entrepreneurs and business owners who like building and learning about resilient, purpose-driven and sustainable businesses with great corporate governance undergirding them. At the Founder's Sandbox and in my work, 01:52 I have a very simple mission, and I want to help build the scalable, well-governed and resilient businesses. The guests that come to the podcast are founders, business owners, corporate board directors, investors and professional service providers who, like me, want to use the power of the enterprise, small, medium or large, to effect change for a better world. 02:17 Through storytelling with each of my guests, we're gonna touch on topics on their own journey that includes resilience, purpose-driven enterprises and sustainable growth. And my goal is to provide a fun environment in a sandbox where we can equip one founder at a time to build a better world through great corporate governance. Today, I'm absolutely delighted to have as my guest, Eli Farhoud. Eli is joining the podcast today. 02:47 in many roles, but primarily he is chief executive officer of Catch Digital ID. This is his second company that he's founded. And he also is an immigrant. So we're gonna touch on several of his stories while we go into this podcast. So thank you, Eli, for joining me today. Hi, Brenda, thank you for having me. I'm really glad to be here. Excellent. 03:13 So again, to my guest, you know, you can find this podcast on any major platform. And I do like to choose jointly with my guest a title. And Eli and I settled upon resilience. And it's gonna be about his team, the company, and the resiliency that's necessary when you're building a company. And we're specifically gonna go into what Catch Digital ID does, cybersecurity. 03:42 and democratizing. So I want to go back to my own journey before I get to your tagline, Eli. My work at Next Act Advisors, which is my consulting arm, and the Founder Sandbox is yet another channel to get to my guest and my clients, I was undeniably influenced by a major life change and moving back to the United States after living 25 years or more in Europe. 04:12 And I talk about being really purpose-driven, scalable, and resiliency in my own journey. So what would your tagline, Eli, be? I share that tagline with you. Resilience is everything. If we don't have resilience, we give up quickly. We don't keep pushing. We don't stay on foot. We don't build the foundation that will help us get there. Resilience is, in my view, I put it under, 04:42 know, being tenacious, having that tenacious and being tenacious and not giving up. And yeah, resilience is very, very important, not just in business. I think on a personal level, resilience brings success to your life. And with respect to the current company that you are leading, Catch Digital ID, does it also have a tagline? 05:10 Yeah, I would say resilience also matches. We're purpose-driven, but resilience definitely matches because most of our team members have had fraud in some shape or form in their life. And that was giving us the energy to keep pushing. For example, our marketing manager had her social accounts hacked multiple times. I was a victim for fraud twice, financial fraud. So... 05:36 My team members also, you know, they're coming from multinationals like IBM and the Raytheon and Symantec. And, you know, they've dealt with, you know, all the identity security, and they know the market very well. So they also understand how to be secure, you have to be very careful about yourself, about your information. And they've seen it over and over in those businesses, you know. 06:03 I mean, IBM sells identity products, semantic cells, and a virus, right? And Raytheon also does great weapons and other stuff, but basically they were working on the security, they've seen it all. And so resilience definitely, you know, is, it has to be, every one of us is an entrepreneur, let's put it this way, and you have to be resilient. That really is a great segue to, you touched on the resiliency of the teammates that, you 06:33 come with very large logos where they've served. They've also been as yourself victims of fraud. So what was your mission when you actually established the company Catch? So we want to really democratize access for everyone. This is basically the goal. We want to have Catch IT in the hands of most people for free. Okay. 07:02 the end user, the consumer. And the reason why is, well, A, we're able to do that. And B, that's how you provide or democratize access. If everyone has a digital ID that can protect their sensitive information from abuse, then you're onto a thriving digital economy. And you're able to unlock a lot of value there where people can exchange goods. 07:31 services, send money to each other, share payments, they can do a lot of things. And some of the things that today we have to do in person, because we're concerned that it's not secure to do that online. So how about if we're able to bring that security to the online world, you would think, like we once tried to imagine how people can use our product and it was so many like venues there. 08:01 You know, we're going to get to how you're raising funds right now. And I can't ask you, you want to not only democratize, but actually provide this for free. So we're going to get into this a little bit later. But there are a lot of cybersecurity products out there. Why is your solution different? And is it enterprise grade, or is it really for individuals, right, citizens? And that's that. 08:30 that leads to how you're raising money. Talk to me about how your solution is different. That's a great question. When we first built Catch, it wasn't Catch. Catch became Catch after I fell victim for fraud. But it was an identity solution to the military. So we wanted to build something military-grade, that the military community can use, can rely on, a reliable product. 09:01 And when we looked at biometrics out there today, all the biometric systems that are available, we noticed that the most reliable ones are dependent on a device, like clear at the airport, for example, your face ID on your iPhone, perhaps Amazon one at the Whole Foods and maybe other brands that I maybe don't know of. And that was the handicap, if you want, of biometric technologies. 09:29 is that requirement that hardware need, right? Yes. If you need a special hardware to operate a biometric system, then it's only convenient where the hardware is available. Got it. And not just that, you would still need to have to use passwords. And when I fell victim to fraud, the big lesson I learned is that fraudsters today can leverage data breaches. 09:59 use that information to their advantage, they can hack our devices, they can hack our identities and hack our accounts. So, and history also has shown, you know, when you see the likes of Microsoft being compromised, you know, hundreds of millions of accounts, AT&T just a few weeks ago, 70 million accounts, 3 billion social security numbers. We were talking about large numbers here. It's not a joke. 10:27 when you see those data breaches and cannot be stopped even by Microsoft, then what can the average Joe do here to protect themselves, right? These are 20 dollar companies who keep pockets, they have teams of engineers, I mean, they have all the resources they want and they're still getting compromised. So we came to that conclusion, like it's really hard. Once information is available on the public domain, it cannot be protected. 10:54 one way or another one day, it's going to be compromised. And so our solution was to eliminate credentials from the security equation. Can you say that again? So it's you're eliminating credentials? We are eliminating credentials from the security of our identities so that hackers have nothing to compromise or to steal anymore. Is that the same as in HIPAA where it is sanitized or it's 11:22 that the private data is disassociated from the health record? No, it's not. Because you're eliminating a credential that existed, and now it no longer exists. We're placing that credential with a hand biometric, but a strong security hand biometric. I can't emphasize enough on strong security, because if you ask people to replace their passwords 11:52 it has to provide a better security than password. You know, the beauty about password is that if it's compromised, I can change it. But can you change your biometric? No. You cannot. And accordingly, it has to be really strong security so that people can trust that technology or that product and use it. And this is really the genesis of cache is that we wanna provide that convenience on any device 12:21 using your hand or we call it palm, right? And it's a strong technology because it involves a lot of technicalities, we can discuss that later, but basically it's a very strong technology that even if a copy of your hand, a picture of your hand, or even a video of your hand has been compromised, that won't affect you or affect your identity security. And this is our promise to our consumers. And it's probably your secret sauce. 12:50 It is a process, but we can go over that quickly. Yeah. Yes, we can get into that. I like that it's independent of device, right? So device agnostic, right? And you eliminate the credentials. So it's fascinating. Fascinating. Got lots of ideas to explore. Because we know credentials are a pain. Absolutely. Right? Who doesn't manage hundreds of passwords? Yeah. That's on an individual level. Let's see in the enterprise world. 13:19 they even have a stronger pain there. As an employee, you have to keep changing those credentials, take care of this, they keep them in a secure place. Enterprise are spending hundreds of millions of dollars just to store that credentials and keep it away from the hackers. So this is a strong pain and it's not efficient. They go back to the sustainability, it's not sustainable. So if we were to go back up a little bit. 13:48 What have been the shortfalls or continue to be the shortfalls of cybersecurity? That's a great question. Yeah. Yeah. It's a big one, right? We know that 80% of fraud globally stems from stolen ID credentials. That's a whopping big number. I've been a victim. That's a big number. Right. And then they send you, you know, 14:16 crawl or experience and for a year it's free, but then you get another hack like that of Microsoft or Blue Shield, all right? So what have been the shortfalls of cybersecurity and perhaps we'll continue to have shortfalls that that catch can eliminate? Yeah, the shortfall like this big headline is that 80% of fraud globally stems from stolen credentials and. 14:42 That's how we came about this approach. Like, how do you solve this? Okay, we need to eliminate credentials. This is not sustainable. It can just keep rolling like this. The biggest shortfall is that we're aren't able to protect our data. I remember maybe eight, nine years ago, I hear of a data breach maybe once a year. Right. Maybe every other year. Now every other week, I hear of a data breach. 15:12 And this is not a surprise to, it's not surprising to us because we know that back in the days also fraudsters and scammers didn't have the technology on hand to conduct those preaches. Now they have access to the latest technologies as we do as well. And so they have access to AI, they have access to that automation that can make their job really efficient. You know, scamming or being a fraudster is a business. It is. 15:42 it is a business. And so they actually study, they do an economic study, like, how much are we going to spend to hack that database and how much we're going to make money out of the database. And the moment you make it extremely expensive for them to hack a database, this is where you're starting, you know, your, your, your, your goal to reach your goal of getting some security. The problem is that history shows, like I said earlier, 16:12 we couldn't just stop these data breaches. And now they're becoming more often, more often than ever. I can give you something a little scary. Like sometimes you can input ideas in a chat bot and it can give you a solution on how you hack a network. Think of just like a fraudster that has a lot of experience. He's asking AI how to hack a network. And I know AI will sometimes respond, I don't do this, like this is not ethical. But there's a way to actually rephrase the question. 16:42 and get the answer. And so now they have that artificial brain that is helping them, automating things for them. And now we can see it, you know, it's around us. And this is really the shortfall. We're not able to stop data breaches and they're providing access to fraudsters to our account. And that's why we need to do something. So can you walk us through 17:12 How you, I wanna download CatchID. How do I do this? Is it available in the market today? Where are you? Because it sounds like it can potentially be ubiquitous or is it you need to do the crowdfunding first? Walk me through some of the features and some of the data that you have already because I'm certain you have beta testing done, please. 17:40 Yeah, so we're made a testing right now with some clients. It is not available to the public, unfortunately. We're trying to get that availability in 2025. At this point, we're trying to validate also if there's any psychological barrier from an end user point of view. You know, sometimes users can be paranoid of biometric technologies. That's right. And that could be a barrier for market entry. So... 18:08 The reason why we launched the crowdfunding is that we wanted to validate. Do people want to choose convenience over passwords, which is already not providing the security that it's aimed for, the stuff they're trying to. Because the fact, the matter of fact is that in cybersecurity, if you ask anyone in the community, they will tell you that if your device is compromised, nothing can save you. Face ID can be bypassed. 18:38 One-time codes can be caught there. Google Authenticator can be accessed. So basically, if your device is compromised, which is a very common thing, by the way, a lot of people do not realize that their device is already compromised and someone has a back door and is able to track every move they do on those devices. I'm not trying to freak people out, but this is a fact. And I have to say things as they are. And so... 19:04 Once that scammer gathers enough information about you, or they need a piece of the puzzle, they can also visit the dark web and get the complete set of data from your social security to your email, to your phone number, and then what? They have that puzzle available now, and they have a fully-fledged identity that they can use to create an account. So I also get this question a lot, and I'm happy to share that with your audience. 19:34 Some people tell me, well, I'm not Elon Musk or like I have $0 in my bank account. I don't care if someone takes my private information. Guess what? Most fraudsters don't want to steal money from you. In fact, they want to use your name to create a fake account and funnel illicit activities using your name. That's the big goal. Some of them obviously they want to steal money but others... 20:03 They want to just use your name. And the thing is when they fall, you're falling, not them. You're basically, they're piggy-bagging on your identity. Identity, right? Right. So that's in the financial world, in the medical world, I mean, our healthcare system, sometimes you can just know that someone conducted a surgery using your account. When you get the co-payment, you didn't know about it, but you learned then. 20:32 Taxi then also. Oh yeah absolutely. Absolutely. And so that brings you back to the core reasons on like why we approached finding a solution. Today you're using password, you think you can't change it, but then hey you're at risk, you're vulnerable. We recommend you try something else. If you're not convinced with our concept, that's perfectly fine. But try something else. Maybe you want to use two-factor authentication or three-factor authentication. 21:02 It can be really complicated at this point, right? You just hear stuff, but it's something you should do. Just don't rely on passwords. That's our advice. All right, so you are currently crowdfunding, as well you're testing also, beta testing with different user groups for a 2025 launch. How is the crowdfunding going? Are you doing on Kickstarter? Where are you doing the crowdfunding? 21:32 Another question is how has that fundraising journey been? Because today there is no longer a stigma associated to crowdfunding. Whereas 10 years back, I was like, ah, didn't want it to go that way. But more and more, there are more and more crowdfunding platforms that are truly enabling, particularly in the past two years, it's been incredibly hard to raise early stage money. 21:58 Can you, I know that's a loaded question. That's two questions. So what is your experience with crowdfunding and how soon will that get catched to the market to have it in our hands? No pun intended. Yeah, I mean crowdfunding, yeah, it did transform over several years in the past. So it had this bad connotation, but no, actually I've seen great products, growing and starting with crowdfunding. 22:28 And we've taken that course because we were interested in that aspect, validating that consumers want that. Um, we, we didn't, we didn't find problems selling this to businesses, to be honest, because there's a strong pain for them there, especially on an employee level, right? Because employees are our first market, to be honest with the enterprise, not the end user. But when they come to sell it to their end users, we wanted to make sure that 22:57 and users also want that, right? At the end of the day, I was offered voice verification at my bank. I refused it, right? Like many, the reason why, we've heard it before, right? How AI can synthesize your voice and someone can maybe use my synthetic voice to access my account, so I wouldn't do it. And so again, banks cannot force you to use one technology, they can offer it for you. 23:23 And if you're not convinced, you're not going to use it. So we wanted to validate both ends of the market. So far it's going well. We raised about $30,000 in the first six weeks. And now we're extending our campaign to raise more to get more validation there. But again, our customers now are not, like I said, end users. Our customers are enterprise and they're employees. 23:49 which is something they can enforce. If I'm an employee working for an enterprise and they tell me, well, you have to use your hand, no more passwords, I'll have to do it. I don't have that choice of saying no. And this is where now we're focusing on our niche, to be honest. So it will be enterprise grade, right? And it will be the employees will be substituting. That is the first. 24:17 uh strong pain that we're trying to resolve. And um you've raised 30 000 are you going to continue to do crowd funding through the end of 2024 Eli? Yes it's going to end by November. Okay all right and do you have information that I can provide my listeners later in the show notes in terms of the crowdfunding platform? 24:42 Yeah, we're crowdfunding on net capital. So it's not a Kickstarter just to differentiate. So people who put money in our project, they're investing. So they're capitalizing on this amazing opportunity. They're capitalizing on a strong market. It's an $80 billion market. This market is growing at 17% compounded annual growth rate. So by 2030, this market will turn into a $200 billion market. 25:09 So this is something really important for retail investors or consumers to capitalize on and invest with us, back us. Because by backing us, they're doing two things. A, they're saying, yes, we want to get rid of password. We don't want this vulnerability in our life anymore. So they're giving us validation and we thank them so much. Also, they're capitalizing on that by investing in us and getting shares in our company. So yeah, Kickstarter is different because Kickstarter sells products. We're not selling your product here. You actually... 25:38 buying shares of the company and investing in exactly. Excellent. Right. So let's switch gears. Let's switch to your immigrant founder story. Do you believe that it's even more arduous as a founder to raise money or open those doors that if you were not an immigrant? 26:07 would open more easily. Talk to me about your own journey coming to the United States and working in the finance industry. Yeah, of course. My background is in finance. I worked for more than 20 years in financial services. Before I stopped working in finance, I was a portfolio manager. So I was running portfolios for my clients. We were managing those portfolios in equities, commodities, 26:35 option markets. But again, so as an immigrant, I think that it tends to be equally, you know, I think money is equally available to immigrant as much as if you're local or born in the United States. My first startup, for example, was in Cyprus and I was able to raise money. I wasn't okay. I wasn't in a really good way. So I have a Greek roots. 27:02 But I mean, Cyprus is considered a very kind, so I'm not sure if it falls under. But I wasn't born there. I just started there. So I've been Cyprus is amazing. And it's a beautiful place. And so I raised money there. I didn't face problems. So I'm not sure if you can consider that being an immigrant there. But no, I don't think I don't think immigrants have a better edge unless they have been, you know, obviously, if you have done. 27:29 multiple access in the past, if you've been a serial entrepreneur or you have a lot of success stories, raising money would be definitely much easier than being a second founder or perhaps a first founder. First founders definitely struggle and I've seen it over and over. They struggle to raise money, whether they're immigrants or not. I don't think it's really related, but for some reason I've learned from investors that they like immigrants slightly more. 27:57 And it's for a fact maybe because these people are coming to America and they have a lot of excitement about the move to the land of opportunities. You know, America is called the land of opportunities and it's, it's, I think it's in the heads of every immigrant. Like I want to go to America. I want to take that opportunity and be able to make success. And they're not really 28:26 by money, they're driven more by their story, driven more by their mission, they're driven more by that energy they have. I wanna have a successful story, I wanna change people's life, I wanna make a difference. I think they're driven by that. Why, maybe if I was locally grown here, I was raised here, I might be in a different mindset. I'm just saying, again, I can be in the other person's too, but that's my humble, you know? 28:56 Thank you. So the land of opportunity, right? And perhaps even a bit, a greater degree of resiliency. And tenacity. Yes, that's true. That's true. Excellent. So I'd like to give you an opportunity, Eli, to provide to my guests where they may find information about yourself, Eli Farhoud. And is it your LinkedIn and your website? How else can listeners that want to contact you get in touch? 29:25 contact with you. Sure. I'm happy to connect with anyone who wants to learn more about the patch. So they can definitely visit our website, where all the links are available there. So that would be k-a-t-s-h-i-d.com. So it's a k-a-t-s-h-i-d.com. If you visit our website, there's an Invest button. 29:54 If they click on that, it takes them to our crowdfunding page. They can learn more about our story, how we started this, about our mission and vision, what are we trying to achieve there. If they can learn about the opportunity, the market, our team, they're mostly veterans in their space. And so we're very excited actually. I'm actually very fortunate that I have a strong team, a team that has a lot of experience on hand. 30:22 And they're really helping me so much to get catch to the market and commercialize market. That's why I'm very excited about the stage we're in now. Right. And when did you actually form the company? What year was that? We started, so the company was incorporated in 2016. We were building actually a social platform back then. 30:47 I'll tell you quickly about it. That was really cool experience. So we were building a social platform that solves the problem of fake accounts. And the concept we had in mind was very simple. How about if people start connecting through a live video? That was basically it. Very simple, you know? No texting, no anything, no attachments, no images. Just connect through a live video. That's the first mean of communication. 31:16 And we thought, okay, that would be cool. You know, if people can connect through live video, it's obviously not a scammer, right? It's the same way they show in the picture and we can eliminate fake accounts. Now that doesn't work today because they can use AI to create deep pics, unfortunately, right? So just to show you the fortunes of how technology is a gateway to opportunity, the same way, if you can't reinvent yourself, you will end up, you know, 31:47 not doing any achievements there. So unfortunately back then though the broadband availability was very limited. We're talking in 2012. That's when we started this company. And we kept growing it until 2015 where we faced that problem that the user experience was really bad. Yeah. 32:16 limited availability of broadband, the user experience was not good, the video footage was not also very satisfying. And obviously people were turned off by that and we started dwindling down and our company failed big time. We learned that timing is so important. Yes, underline technology, yeah, that's available. Absolutely, you can have the best technology in the world, but if it does not align with a pain point or with time 32:46 If there's no need at this point, the strong need for it, and you're not able to provide that value, it's probably going to fail. And so that's why we're excited also about Catch because we think that timing is right now for biometrics to replace this credential problem we have, all the data breaches that are happening that will not season our view, that will keep growing and getting bigger and bigger and bigger. Actually, I no longer try to say to my... 33:15 for my personal information from harm, because I know they're already there. Everyone know it, like it's on the dark web, it's probably on someone's drive now. And I just got an email this morning from my bank that my credentials were compromised. So just to give you an idea that I already like took all the precautions on a personal level because I felt obliged to victim, I don't wanna fall a third time. And so, yeah. And then... 33:42 To go back to your question, we started Catch in 2019, 2020. After I have fallen victim, we conducted a lot of market research. We looked at so many competing technologies in the biometric space. We tried to hack those technologies in our lab tests to learn, you know, what is their strength? What are their weaknesses? And that helped us a lot to shape up the product and to create the solution we have today. 34:13 So do you have white hackers on board? We do, actually, yes. Yes, I imagine so. If you started military, great. And the pandemic happened, right? So everybody went, worked from home. We had, again, a lot of data breaches that way. A lot of enterprises were not ready. So there's a lot of data. I mean, the numbers tell you, Brenda, $1 trillion were stolen from that $5 trillion were printed during COVID, or fortune. 34:43 So one trillion or about that was stolen. So what happened then? Right? What happened is that a lot of scammers took advantage. They created fake companies, fake identities, and they started claiming through those programs. Yes, I want this program. I want funds. I want loans. I want... It's insane, right? Knowing that how much money we've paid and lost during COVID. And COVID like also... 35:12 in a way reshaped our mindset and business, to be honest. Like who would meet virtually pre-COVID? Very few people, right? Now it's the norm and people are asking for remote. Who would go to the bank now? Actually, if you go to the banks, most of their branches are like ghost towns. Yes. So that also tells you that COVID has changed a lot of things and that actually why we believe 35:42 know, the time is right also for a product like catch. And it's quite unique. I can't say that I've encountered a biometric that uses your palm, right? Your hand, the immutable, unique, biometric measure, right? Yeah. Well, interesting. Interesting. All right. I wish you further resilience as you come into the last quarter. 36:11 of 2024 and a launch in 2025 with enterprise companies and their employees that can bring this new solution into credential management, right? Absolutely. We're very excited to it. That's very exciting. I always like to take my guests back to the sandbox and ask a round of. 36:38 questions, which is around what the type of work that I do. And they the words resilience, purpose driven enterprise, and sustainable growth, what resiliency you've talked to me about it, what's the meaning your tenacity? Do you want to add anything else to that? What's that, you know, meaning to you? Perhaps as founder, immigrant? You like please? Yeah, you know, 37:07 You want to have a lot of ethics as well. You want to make sure that you're being very transparent with your clients, especially with your clients, because they're your success story. They're the ones who are going to become the beacon for you. They're going to talk about you. I remember back in the days, this is just a great example, how my friend convinced me on using an iPhone where I was stuck with my... 37:34 physical keyboard and I was like no way I am not using an iPhone and he was literally an ambassador for Apple. Even though he never worked for them. Just because he was excited. Like the product was so amazing for him. It was so easy to use. It provided so much value and he was like, you know, you have to use this. Like you have to just give it a try. If you don't like it, just give it a try. And the first time I put my hand on the phone, I loved it. 38:04 So this again tells you a lot about being transparent with your clients, being very ethical, make sure that you're providing value on a long-term basis. Yes. The only way to do that is not just to be of course transparent and ethical, but also to provide sustainable products that can work for the long run. And of course, we have to be obviously, you know, making money and profitable because sustainability is part of that, right? Right. 38:34 But having a success story for the long term requires that ethical part and being very honest with your clients. I remember like I've been sold a lot of products that were very deceptive. And I know how I'm sure a lot of people did too, right? But that deception feeling you get when you're sold something, it's so harming to that brand, to that product. And actually it's harming also for the good guys. 39:03 It makes you just on anything else. No, I'm not going to try this anymore. I've been there. No, I've seen this before. Right. That's these we're trying to be that person that not just cause harm to their own brand, but also cause harm to other people that are trying to make a difference in the ecosystem. What about purpose driven enterprise? You began catch out of your own mission. Right. But what is purpose driven in general? Right. Mean to you. 39:33 Eli. I'm driven by my experience with fraud. Identity for me is very personal. It's very personal. And I'm not going to allow it to happen again. Right. So you're out on a small story. Yes. You're doing something about it. Exactly. I'm doing something about it. And I'm very happy that many of our team members also are purpose-driven on the same problem they face, like I did, in different ways, of course. 40:02 Identity theft can take several shapes and forms. Sometimes it's as simple as an unauthorized transaction on your credit card, which is something maybe you can absorb and manage and deal with, which happened to me last year, actually, and it can be sometimes something very big where someone accesses your checking account and now you're kind of like going through a two or three year process to clean your records. 40:32 move your innocence and you become a risk to everyone. No one wants to do business with you because you've had an identity theft. It's just not a joke. And, you know, now it's probably gonna happen more often than ever, unless products, not just cash, but anything like cash can help us secure our credentials. And, you know, it's also about taking back control. 40:59 This is very important. Maybe we didn't focus on that so much, but I wanna mention this. We wanna take back control over our information so that a third party can just use it behind our backs. 41:14 very important and therefore democratization, right? Right, right. We wanna bring that to the market, democratize access and allow people to decide who can use their information, when they can use it and why they're using it. Because this is very important today, identity or personal identifying information is used all over the world. This information represents who you are. And now, 41:44 that information and other information about us, our lives, are being sold day and night from enterprise to, I mean, we've all heard it about how Facebook or other firms were selling our information, they're making money off our information. We don't wanna change that. We want to bring that control back to you. You own your own information and you decide who can use it and who, and no one can send it. The access. Yes. 42:12 That's really important in our view. And that's what we're trying to achieve. Very exciting. Finally, sustainable. What does sustainable growth mean to you? Sustainable growth is the growth actually that just can be a normal, I would call it a normal mathematical equation. I'm making being full of philosophic here, but it's really when... 42:38 when you're growing organically because people see the value, this is a sustainable growth. It's also sustainable because you're not harming others, you're not harming the environment when you do this. You're not harming, or sometimes business requires that someone is using for you to gain. And that's not sustainable. We don't want that sustainability. We want a sustainability where it's a win-win situation. 43:05 And that's what we're trying to achieve at Catch. Of course, I can't tell you enough about the environment. Like if you think about just plastic cards we use for our credit cards, they are piling somewhere every year, all those cards that are being stolen and thrown in a dumpster. Or if you think about like digital identities can have a strong effect on the environment as well. Because... 43:33 If you're able to do things more remotely, virtually, instead of spending time, gas, miles, or using plastic cards, which I think plastic is toxic, it should be out of our life totally, especially in the food chain. That's a separate discussion. But yeah, technologies like these can have a very positive impact on the environment and sustainability itself as well. 44:00 I like the philosophical approach and very global, how you're thinking about removing the carbon footprint, right? Right. Lack of reducing the use of plastic. Right. Yeah, that's very, very beautiful. Thank you, Eli. The last and final question. Did you have fun in the sandbox today? 44:29 Did you have fun in the sandbox today, Eli? I loved it. And thank you for all your very meaningful questions. I mean, they were, you're trying to hit on most important aspects of what we do. And I think we did a great job here. So again, thank you so much for having me. And it was such a fun conversation. And I hope we were able to tell your audience something new. They learned something new about identity security. 44:58 Absolutely. To my listeners, if you like this episode with Eli Farhoud, sign up for the monthly release where founders, business owners, directors, and professional service providers share and also learn how to build with strong governance, sustainable, resilient, and purpose-driven companies to make profits for good. Signing off, talk to you next month. Thank you very much.    

This week's guest studied Logistics and supply chain management, as well as held roles from Server and Sales Associate in retail, to Named AE. He worked at companies such as Apple, Symantec, MongoDB, Metadata, and Proofpoint, before becoming the CEO of Dimmo, where they are changing the way people evaluate and buy software where you can watch SaaS demos without jumping into sales cycles. When he isn't at work, he is spending time golfing, and spending time with his family.  Without further ado, please join me in welcoming Troy Munson to The 20% Podcast. In this week's episode, we discussed: - His early years - Studying Supply Chain and how it relates now - Discuss his experiences selling software - The lead up to Dimmo - The future of buying software Enjoy this week's episode with Troy Munson.  I am now in the early stages of writing my first book! It will cover my journey into sales, the lessons learned, and include stories and advice from top sales professionals around the world. I'm excited to share these interviews and bring you along on this journey! Like the show? Subscribe to the email: Subscribe Here I want your feedback! Reach out at 20percentpodcastquestions@gmail.com or connect with me on LinkedIn. If you know anyone who would benefit from this show, please share it! If you have suggestions for guests, let me know! Enjoy the show!

Guy Guzner first computer when he was 5, which was a Commodore 64, where he learned to program in BASIC. As a teed, get started getting into the internet, back with dialup and a modem. He startec hacking into places where he shouldn't be, and eventually got into trouble - but now, he has flipped that for good and works to protect systems now. Outside of tech, he plays tennis, and likes to ski. He also plays guitar, jamming Led Zeppling and 80's / 90's rock.After selling his past company to Symantec, he stayed on to help existing and future companies. What he realized was that people were still mis-using their identities. He observed this behavior, and decided to take identity to the next level.This is the creation story of Savvy Security.SponsorsP0 SecuritySpeakeasyQA WolfSnapTradeLinkshttps://www.savvy.security/https://www.linkedin.com/in/guyguzner/Support this podcast at — https://redcircle.com/code-story/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

As bot activity is impacting consumer trends, it is important for brands to be agile with technology. Welcome to today's episode where we're diving into the challenges and opportunities presented by the rise of bot activity in several key industries with Nanhi Singh, Chief Customer Officer at Thales. We'll explore the implications of the 2024 Imperva Bad Bot Report and discuss strategies for staying agile amidst these changes. Nanhi Singh is responsible for application security products and all functions that enhance customer experience and value for Imperva customers. This includes customer support, consulting, training, customer success, managed services, and renewal sales. Prior, she was SVP, Customer Retention and Renewals at Symantec. Nanhi's career spans more than decades in cybersecurity and technology, always leading customer-facing functions. Nanhi also serves on the Board of Directors of Franchise Group and serves as a member of the Audit Committee on that Board. She serves on the Board of Directors of Peninsula Open Space Trust (POST), a nonprofit public benefit corporation. She is passionate about | supporting women and minorities in the Technology industry and was previously a mentor in the Tech Women program. RESOURCES Thales website: https://www.thales Imperva 2024 Bad Bot Report: https://www.imperva.com/resources/resource-library/reports/2024-bad-bot-report/ Attend the Mid-Atlantic MarCom Summit, the region's largest marketing communications conference. Register with the code "Agile" and get 15% off. Register now for HumanX 2025. This AI-focused event which brings some of the most forward-thinking minds in technology together. Register now with the code "HX25p_tab" for $250 off the regular price. Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Learn more about your ad choices. Visit megaphone.fm/adchoices

The future of healthcare and life sciences is increasingly becoming a connected industry that relies on delivering health-focused data over secure and efficient networks to ensure that clinicians and health systems have the necessary information to achieve optimal outcomes. On one end of the spectrum, the healthcare software-as-a-service space alongside growth in the IoHT and IoMT spaces will lead to a massive increase in solutions capable of producing key data points and meaningful insights, on the other end of the spectrum, this will lead to an increase in breaches that can lead to operational disruptions, financial consequences, and erosion of patient safety and trust.  As we transition into the future of care, it's important to highlight how cybersecurity will help to deliver on the promises of digital health solutions and the deep tech that is powering the evolution. Here to talk about all of this and more is this episode's guest, Anand Naik, CEO and Co-Founder of ⁠Sequretek⁠, a global cybersecurity company, which offers end-to-end security in the areas of enterprise threat monitoring, incident response, device security, and identity & access governance, through their own AI-driven Percept Cloud Security Platform, PCSP. Anand's experience within the cybersecurity industry spans executive leadership roles with notable companies such as IBM, Symantec, and Sun Microsystems.  Listen in with us as explore cybersecurity processes and frameworks that will play a critical role in advancing the future of connected health and strategic growth in the IoHT / IoMT markets. Other insights range from the opportunity for organizations to address skills gaps related to cybersecurity, to a structured approach when deploying AI-driven solutions for cybersecurity gains, to emerging devices such as open MRIs that are continuing to expand the innovation curve for connected devices. For more details visit TechLink Health ⁠on the web⁠ or connect with Anand on ⁠LinkedIn⁠. This episode was hosted by Dr. Sarah Samaan.

I'm a Canon shooter… I shoot an R6 and an R5. So, I have been curious about the new Canon R1, and a little less so about the R5 Mark II. Still, I had written off watching the announcement, because it was at something like 3am my time… but, I happened to be up anyway so I watched it, and I ended up with some serious opinions on both the new gear and the presentation itself. There's no question these cameras are in demand, even though the R5 Mark II retails for $4,300 and the R1 for a whopping $6,300. The R5 Mark II is already backordered to early Sept, and B&H says the Release Date for the R1 is estimated as Nov 26th. Very few people have had the chance to try out the R5 Mark II and R1, and those that have didn't get much time with them. A few photographers were given pre-release bodies to use at the Olympics, and luckily for us one of them is a friend of the show. I knew Jeff was going to be using the R5 Mark II and R1 at the Paris Olympics, it was semi-public knowledge, so before he left I asked if he would come back on the show to give us his thoughts. He agreed to do a recap, and so today we will dive into his experiences under the real world pressure of photographing the Olympics for Team USA. Jeff has been on the show a few times before. First for the episode Capture the Action, and then to talk about his experiences at the Tokyo Olympics for the show on Real World Use of the Canon R3. On the chance that you didn't see either of those shows, let me introduce you to my friend Jeff Cable... Photographing the Olympics has got to be the pinnacle of a sports photographer's career, and for Jeff Cable it's one he's reached many times, having now photographed the last 8 Olympics for Team USA. I am always amazed by how many photographers either come from, or are in some way involved with, the tech industry. For more than 25 years, Jeff was a marketing executive at companies like Symantec, Magellan, and Micron, but while traveling the world for his corporate job, his interest and passion for photography grew quickly. He left the corporate world in 2016 to dedicate himself full-time to his photography. Since then, Jeff has earned respect around the globe for his creative images, and for sharing his love of photography with others. He's best known for capturing photos for the US Olympic Committee, photographing the last eight Olympic games, in Beijing, Vancouver, London, Sochi, Rio de Janeiro, PyeongChang, Tokyo, and Paris. As an educator, Jeff also leads photo tours where he teaches photo enthusiasts and professionals around the world. He has taught in Africa, Australia, China, Europe, Central and South America, and across the United States, and has upcoming tours, through 2024 and 2025, to San Francisco, Laos, Cambodia and Vietnam, Tanzania (African Safari), Japan, Botswana, and Alaska. Join me in welcoming Sports and Event Photographer Jeff Cable back to the show, as we talk about his real world experience at this year's Paris Olympics with a pre-production Canon EOS R1 and pre-production R5 Mark II, on this episode of Behind the Shot. CORRECTION: Thanks to Mike in the YouTube comments for pointing out that I was incorrect when I referred to the R5 II as having cross-type AF. The R1 does, but the R5 II does not. Sorry about the mistake. How Did the Canon R1, Canon R5 MKII and new lenses REALLY do at the Olympics? Jeff's Real World Review of the Canon R1 & R5 Mark II: blog.jeffcable.com Connect with Jeff Website: jeffcable.com Blog: blog.jeffcable.com Instagram: @jeffcablephotography Facebook: @jeffcablephoto X / Twitter: @jcable12 YouTube: @jcable1234 Jeff's Photographer Picks Chris McLennan: chrismclennanphotography.com | @chris_mclennan1 Ian MacNicol: ianmacnicol.com | @ian_macnicol

Ever wondered how a seemingly innocent email could wreak havoc on your digital life? In our latest episode of Better Financial Health in 15 minutes or less, discover the hidden dangers of phishing emails and how they can turn your trusted inbox into a cyber minefield. Stacey Hyde breaks down the mechanics of these deceptive messages, explaining how they masquerade as emails from familiar names like Best Buy and Symantec, only to compromise your data once clicked. Learn essential tips to safeguard yourself, such as revealing the true sender information and maintaining up-to-date security measures on your devices. Stacey highlights the serious repercussions of falling for a phishing scam, including financial loss and the struggle to regain control of compromised accounts. This episode is a must-listen for anyone looking to fortify their online security. Equip yourself with actionable advice to avoid becoming a victim and ensure your digital safety. Your online well-being is too important to ignore, and this episode arms you with the knowledge to protect it effectively. Tune in and be prepared to change the way you handle your emails forever. Envision Financial Planning. 5100 Poplar Avenue, Suite 2428, Memphis TN 38137. (901) 422-7526, This communication is strictly intended for individuals residing in the United States. Advisory Services offered through Envision Financial Planning, a Registered Investment Adviser.

Nick Mehta is the legendary CEO of Gainsight, a leading company in the customer success space, where he's played a pivotal role for over 11 years, growing it into a powerhouse with over 20,000 customers and $100 million in ARR. Before Gainsight, Nick was a serial entrepreneur, having led LiveOffice until its acquisition by Symantec, and co-founded Chipshot in the '90s. He holds a bachelor's degree in Biochemistry and a master's in Computer Science from Harvard. Beyond his professional achievements, Nick is a multi-talented individual, known for his popular blog "Metaphysical Musings," where he shares his love for Taylor Swift with nearly 27,000 subscribers. He's also a rapper, an OG shoe dog, and a YouTube celebrity with over 50 parody videos to his name.In this conversation, we discuss:The impact of AI on job security and how it will change the future of work, especially in the context of SaaS and customer success.The concept of "human-first AI" and how companies can leverage AI to remove grunt work while enhancing the human elements of customer interactions.The importance of building strong company culture, focusing on authenticity, transparency, and empathy as key drivers of employee engagement and satisfaction.The balance between the excitement and anxiety surrounding AI adoption, highlighting both the potential benefits and the challenges it poses to knowledge workers.Insights into how Gainsight has evolved over the years, with a particular emphasis on customer lifetime value and the importance of proactive customer success management.The role of leadership in maintaining company values, the importance of vulnerability and openness, and the unique ways Gainsight fosters a sense of community among its employees.ResourceSubscribe to the AI & The Future of Work NewsletterConnect with NickAI fun fact articleAn episode you might like about extending life with email

“The three change dimensions of the product operating model are changing how you build, changing how you solve problems, and changing how you decide which problems to solve." Chris Jones, Partner at Silicon Valley Product Group (SVPG) and co-author of “TRANSFORMED: Moving to the Product Operating Model,” joins me to discuss how organizations can transform and innovate like top tech companies. Chris introduces the Product Operating Model (POM), a set of principles for building products that prioritize outcomes over outputs. He contrasts POM with traditional IT and project models, emphasizing the importance of empowering cross-functional teams, fostering trust, and aligning stakeholders around a unified product strategy. Chris also delves into the three dimensions of POM, highlighting the need for changing how we build, how we solve problems, and how we prioritize problems to solve. Additionally, he explores the crucial role of the CEO, the product leaders, and the product team's key competencies in driving successful transformations to POM.   Listen out for: Career Journey - [00:01:56] Moving Into Product Management - [00:05:40] Key Theme of “Transformed” - [00:07:13] Product Operating Model (POM) - [00:10:39] Model, Not a Framework - [00:15:52] The Driver's Seat in POM - [00:19:28] Changing How You Build - [00:23:00] Importance of Instrumentation & Monitoring - [00:26:37] Changing How You Solve Problems - [00:28:27] Product Discovery & Experimentation - [00:32:03] Empowerment & Trust - [00:36:10] Changing How You Decide What Problems to Solve - [00:39:21] Unified Product Vision & Strategy - [00:42:56] The Role of the CEO & Product Leaders - [00:44:45] Product Model Competencies - [00:48:36] 3 Tech Lead Wisdom - [00:53:05] _____ Chris Jones's BioChris has spent over 30 years building and leading product teams that defined new product categories at startups to F500 software companies including Lookout, Symantec, and Vontu. A holder of multiple patents, he has discovered and developed new products in consumer and enterprise mobile, web, data, and platform services. Chris has worked directly with over 200 companies ranging from startups to very large enterprise across a wide variety of technologies, business models and industries. Chris has worked directly with leadership and operational teams at these companies to better align their organization, process, tools, and culture with modern product best practices. Follow Chris: LinkedIn – linkedin.com/in/chrisjonessvpg Silicon Valley Product Group – svpg.com SVPG Product Masterclass – eventbrite.com/e/svpg-product-masterclass-asiapac-timing-tickets-874015693467 _____ Our Sponsors Enjoy an exceptional developer experience with JetBrains. Whatever programming language and technology you use, JetBrains IDEs provide the tools you need to go beyond simple code editing and excel as a developer.Check out FREE coding software options and special offers on jetbrains.com/store/#discounts.Make it happen. With code. Manning Publications is a premier publisher of technical books on computer and software development topics for both experienced developers and new learners alike. Manning prides itself on being independently owned and operated, and for paving the way for innovative initiatives, such as early access book content and protection-free PDF formats that are now industry standard.Get a 40% discount for Tech Lead Journal listeners by using the code techlead24 for all products in all formats. Like this episode?Show notes & transcript: techleadjournal.dev/episodes/185.Follow @techleadjournal on LinkedIn, Twitter, and Instagram.Buy me a coffee or become a patron.

This week's “How She Finds Purpose” insight comes from Janice Litvin. She says - We just need to stop and listen to ourselves. “So a lot of times we just need to stop and listen to ourselves and do a lot of writing, speaking with someone we trust, either our colleague, a partner, or friend, or relative, whoever you can really truly trust. And hopefully someone at your workplace, if you're gainfully employed or someone in your community. And really start talking about what's bothering you and try to get at why and what needs to be done to change it. Because a lot of times the answers are in there.” Janice is an award winning corporate wellness speaker, on a mission to help leaders and teams banish burnout in their organization. She wants to help as many people as possible take care of their mental health, specifically teaching them to manage stress to prevent burnout. Janice has developed unique strategies to maximize engagement and workplace wellness and has developed a stress management methodology, which you can find in her workbook “Banish Burnout Toolkit”. And in the past, Janice has helped Fortune 500 clients and their need for technology talent and those clients included Charles Schwab, Oracle, the Gap, Symantec, Nokia, the United States Army, and so many more. In this episode we discussed: how her observations of people's stress and overwhelm led to Janice's focus on burnout in the workplace the obvious and subtle clues showing possible burnout Janice's deep connection and passion to, and for, her work. ‌ Connect with Janice at: Website: https://www.janicelitvin.com LinkedIn: https://www.linkedin.com/in/janicelitvin/ Find her free resource “Banish Organizational Burnout” at https://janicelitvin.com/resources-book/ You can purchase her toolkit book from her website at:  https://janicelitvin.com/books-by-janice-litvin/   Would you prefer to watch or listen to the podcast on YouTube?Head on over to https://www.youtube.com/@leadershippurposepodcast   Want to connect? Connect with Dr. Robin on  LinkedIn: https://www.linkedin.com/in/robinlowensphd/ Facebook: https://www.facebook.com/robinlowensphd Instagram:  https://www.instagram.com/robinlowensphd/ Email: Robin@LeadershipPurposePodcast.com   Thank you for listening! Rate, review, & follow on Apple Podcasts or your favorite podcast player. Talk to you soon!   This episode was produced by Lynda, Podcast Manager #YourPodcastHelp at https://www.ljscreativeservices.co.nz  

In this episode of Masters of MEDDICC, we have the first ever returning guest as friend of MEDDICC and CRO of Team Cymru, Richard Dufty, joins Andy in the studio. In the modern landscape of our industry, one of MEDDICC's guiding principles has never been more true: prudent, not parsimonious. When running a business, being smart and using common sense when it comes to business spend is how you ensure longevity.Richard believes that right now, GTM isn't working as it should, and people need to acknowledge the problems that can create. That's why it's more important now than ever to beware the danger of siloes and focus on playing for the team, not the individual. When the whole team has a common language and pulls in the same direction, that's where success comes from.Check out this episode to hear about how MEDDPICC helps teams work together and keep the focus on value. More about Richard:Richard moved with Symantec from Sydney Australia to Silicon Valley in 2007 after closing the biggest deal of the year globally. Rising through the ranks Richard helped grow various business units including Managed Security Services to $200M+.Richard then joined AppDirect as their first VP and helped lead them from $1m to $100m in 4 years to unicorn status. He then became CRO of Australian founded, now San Francisco HQ cybersecurity company Arkose Labs and helped them grow 3X in 2 years.He recently joined Team Cymru as CRO, and is excited about the opportunity ahead.When not in SF or traveling around the globe, Richard spends his weekends at home in Southern California with his wife Aya, and kids Chloé, Riley and Noah.

In this week's episode of The Conference Room, host Simon Lader sits down with Scott Wright, a global leader in security awareness and gamification. Scott Wright shares his journey from software development to cybersecurity, and how he pioneered innovative security awareness initiatives like the Honey Stick Project. Learn how gamification can transform security training and discover practical tips to reduce human vulnerabilities in your organization.      00:00   Introduction to the episode and this week's guest, Scott Wright.  00:52   Scott's career journey and his transition into cybersecurity awareness.  02:30   Scott discusses his initial roles in software development and management.  04:20   The importance of addressing human vulnerabilities in cybersecurity.  06:10   Scott explains his research on human behavior using smartphones.  10:00   Introduction to gamification and how it enhances security training.  12:50   How gamification is used to engage employees in security protocols.  20:40   Insights from the Honey Stick Project's collaboration with Symantec.  24:10   Effective gamification techniques for improving security awareness  26:07   Importance of addressing risks beyond compliance.  27:42   The unique challenges of managing human risk.  28:37   The need for better foundational training.  29:02   Addressing organizational risk through improved security programs.  29:25   The balance of people, processes, and technology for CISOs.  30:02   Strategic views and practical examples from industry professionals.  35:02   Importance of training for non-technical staff managing critical systems.  39:39   Setting up human risk management programs and addressing variable data.  41:16   Importance of foundational training and skepticism of single data sources.        To learn more about Scott Wright please visit his Linkedin Profile  To learn more about Click Armor  please visit their website              YOUR HOST - SIMON LADER            Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation.                Get to know more about Simon at:            Website: https://simonlader.com/    Twitter: https://twitter.com/simonlader    LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/            The Conference Room is available on    Spotify Apple podcasts Amazon Music IHeartRadio   

Selling a company is a major milestone for any entrepreneur, but the process can be complex and challenging. In this episode, Doug Campbell shares his experiences selling companies to Symantec and LinkedIn, offering valuable insights on building relationships with potential acquirers, maintaining patience throughout the process, and staying focused on the business. Whether you're considering an exit or just starting out, this episode is a must-listen. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, host Mike Richards is joined by Jori McCuskey, the Director of Treasury at Magnite, Inc. a global leader in digital advertising and streaming television. Jori joined Magnite in 2021 where he has focused on helping to develop and scale how the company does treasury as it continues on its growth trajectory. Before joining Magnite, Jori gained the majority of his treasury experiences in tech in a variety of capacities at Symantec, Dell Technologies and Dell's customer financing subsidiary Dell Financial Services. Collectively, he has helped manage complex global capital structures, M&A financing packages & capital return programs; run FX & rate hedging programs; and completed treasury management systems implementations, banking service transitions and M&A integrations. This episode delves into Jori's career journey, starting from his interest in technology and finance during his college years at the University of Texas. He shares his experiences working in consulting and his transition into the treasury world at Dell. Jori highlights the importance of his technical skills, such as data analysis and legal contract reading, in his roles in treasury.The conversation then moves to Jori's time at Symantec, where he faced the challenge of returning capital to shareholders and managing the company's financing needs. He emphasizes the value of understanding the complexities of different areas within finance and the importance of collaboration between teams.Jori also discusses his current role at Magnite, where he joined during the company's acquisition of SpotX. He explains the focus on automation and scalability in treasury operations and the need for resourceful individuals who can navigate data and systems.What listeners can expect:Insights into the evolving role of treasury in the digital advertising industryDiscussion on the challenges of managing capital structureAdvice on the importance of continuous learning and growth in one's career.You can connect with Jori McCuskey on LinkedIn. Are you interested in pursuing a career within Treasury?Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move!If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here!To subscribe to the Treasury Career Corner podcast via:Apple

The Guardrails Came Off!!!Michael Koenig, COO of Tucows, shares his strategy for leading his organization in a time where are limitless opportunities AND endless risks.The "guardrails" of AI haven't been established, so EVERY team in EVERY industry must have the framework for focus, progress, and execution.That's where Michael's message comes in...An executive at the largest internet domain wholesaler in the world.An early team member of Automattic, the organization that gave us Wordpress.A remote work pioneer dating back to 2006 with his team, featured in the WSJ bestseller Running Remote.Accelerate your success with Michael's strategy and prepare for the monumental shifts ahead.-----Michael is also the host of “Between Two COO's”, a podcast dedicated to filling the knowledge gap about the COO role by bringing exceptional COO's and execs from the likes of LVMH, Vodafone, Lyft, Lime, Cotopaxi, Symantec, True Ventures, Techstars, and other multi-billion dollar institutions together to share their expertise and stories.LinkedIn Profile https://www.linkedin.com/in/michael-koenig514/Company Link: https://www.tucows.com/What You'll Discover in this EpisodeThe Company He Worked For that Became the "Backbone of the Internet".The Punk Band that Started His Career.Advice from the “Father of the Ipod”.A Strategy to Prioritize in the Midst of Chaos.What He Learned from Legendary PRIMUS Bass Player, Les Claypool.How Starting a Podcast Transformed Him.How to Harness the Power of Tech.-----Connect with the Host, #1 bestselling author Ben FanningSpeaking and Training inquiresSubscribe to my Youtube channelLinkedInInstagramTwitter

Travis Davis, a retired US Army veteran, shares his journey from serving as an armored reconnaissance scout to transitioning into the tech industry with roles at EDS, Microsoft, Symantec, Alteris, and BMC. Now a bus monitor for a special needs education bus, Davis is also an author, with works like Cobalt, Arc of Deception, and One of Four. The talk covers topics like World War I, PTSD, father-son relationships, writing, publishing, and a shared fondness for Sean Connery as James Bond.https://greencastleconsulting.com➡️ Instagram - https://www.instagram.com/greencastleconsulting ➡️ Facebook - https://www.facebook.com/1997GACPhiladelphia, Malvern, Pennsylvania, Delaware, New Jersey, New York, Atlantic City, Wilmington, Washington D.C.

Shobana discusses her remarkable engineering career journey through tech giants like Roku, Netflix, Yahoo and Symantec. She shares insights on engineering leadership, building innovative solutions, and her commitment to diversity in STEM.Main Topics:Shobana's pivotal career momentsLessons on Engineering LeadershipNavigating unknowns as lead for Netflix's House of CardsAchieving groundbreaking results through diverse teamsAbout the guest: Shobana Radhakrishnan is a distinguished figure in the engineering world with a remarkable journey through the tech landscape. As the Senior Director of Engineering at Google TV, Shobana has left her mark on industry giants like Roku, Netflix, Yahoo, and Symantec, showcasing her prowess in engineering leadership and her dedication to building innovative technology solutions. Her commitment to STEM diversity and empowering future women leaders in engineering is both inspiring and transformative. Shobana's story is a testament to the power of perseverance, innovation, and the importance of fostering diverse teams in achieving groundbreaking results. Join us as we delve into her insights and experiences, offering valuable lessons for engineers at all stages of their careers.Links:Shobana Radhakrishnan - LinkedInAbout Being An Engineer The Being An Engineer podcast is a repository for industry knowledge and a tool through which engineers learn about and connect with relevant companies, technologies, people resources, and opportunities. We feature successful mechanical engineers and interview engineers who are passionate about their work and who made a great impact on the engineering community. The Being An Engineer podcast is brought to you by Pipeline Design & Engineering. Pipeline partners with medical & other device engineering teams who need turnkey equipment such as cycle test machines, custom test fixtures, automation equipment, assembly jigs, inspection stations and more. You can find us on the web at www.teampipeline.us

Diana Kelley is the Chief Information Security Officer (CISO) for ProtectAI. She also serves on the boards of Women in Cybersecurity, The Executive Women's Forum, InfoSec World, CyberFuture Foundation, TechTarget Security Editorial, and DevNet AI/ML. Diana was Cybersecurity Field CTO for Microsoft, Global Executive Security Advisor at IBM Security, GM at Symantec, VP at Burton Group (now Gartner), a Manager at KPMG, CTO and co-founder of SecurityCurve, and Chief vCISO at SaltCybersecurity.In the episode, we talk about her involvement with all of these different groups and how that has changed over time, plus how and why she arrived at ProtectAI. She also talks about the ProtectAI product strategy and how their different products play into their broader vision for AI security. Website: protect.ai Sponsor: VulnCheck - vulncheck.com