Podcasts about facilities management

Anyone that has undergone the ambitious task of Implementing an ISO Standard will know how much work goes into creating and maintaining a single ISO certification. Now imagine juggling seven ISO certifications! There's a key difference between those that simply collect badges and those that see the value each ISO certification can bring, as every Standard has their own requirements and guidance to tackle specific areas of quality, risk and sustainability. When implemented well, they create a solid well-rounded framework that can drive unparalleled continual improvement. In this episode Ian is joined by Damian Edwards, Head of Standards at Wavenet, to dive into how they manage the mammoth task of maintaining seven ISO Standards, the challenges with managing multiple ISO certifications and what benefits they've brought to the business since implementation.   You'll learn ·      Who is Damian Edwards? ·      Who are Wavenet? ·      How did Damian manage integrating management systems during Wavenet's acquisition of Daisy Corporate Services? ·      What is Damian's role at Wavenet? ·      How do Wavenet manage their ISO certifications? ·      How has ISO Support helped you over the past year? ·      What has Damian learned while managing ISO Standards? ·      What are the benefits of ISO certification? ·      Damain's top tip for anyone considering ISO Implementation   Resources ·      Wavenet ·      Wavenet Certifications ·      Blackmores – ISO Support Service ·      Isologyhub   In this episode, we talk about: [00:30] Episode Summary – We welcome Damian Edwards back onto the podcast to discuss how he maintains Wavenet's seven ISO certifications, and the explore the benefits gained from an integrated ISO Management System.   [03:05] Who is Damian Edwards? Damian is the Head of Standards at Wavenet, and has featured on the ISO Show before! One lesser known fact about Damian, is that he a 'Dance dad', supporting his daughter through all of her lessons and competitions. He's very proud of her latest achievement of qualifying for the World Championship for Irish dancing in her age group. [05:05] Who are Wavenet? Wavenet is an IT provider, providing IT network communications, security and resilience services. They are UK based with 1,600 employees based in their Solihull head office. Wavenet were formed in 2000, but have grown through acquisition, one of which was Damians previous company, Daisy Corporate Services. When Daisy was acquired, both businesses were of a similar size, so the process looked more like a merger in practice. A large part of that was uniting the ISO Standards managed by both businesses, so Damian had his hands full with ISO integration, amending audit schedules and managing extension to scope audits. [06:30] How did Damian manage integrating management systems during Wavenet's acquisition of Daisy Corporate Services? One of the biggest challenges was the extension to scope that needed to happen due to the increase in sites. Thankfully, as Wavenet were used to acquisitions, they had dedicated acquisition project managers that assist with managing the integration. At the start, there are some teething problems as both businesses will still be using their respective processes for a while. However, once system that helped was a system called 'ServiceNow', which is where issue tickets could be logged, monitored and actioned in one centralised system. [08:15] What is Damian's role at Wavenet? Damian is the Head of Standards, which includes both ISO Standards and ESG related regulatory compliance. ISO certifications are more often than not a prerequisite or a condition of a bid over a contract, without them, Wavenet wouldn't win any business. They also create a foundation of trust for Wavenet's clients in the realms of Information Security, quality and environmental management. Wavenet are currently certified to the following Standards: ·      ISO 9001 Quality Management ·      ISO 20000-1 Service Management ·      ISO 27001 Information Security Management ·      ISO 22301 Business Continuity Management ·      ISO 45001 Health & Safety Management ·      ISO 14001 Environmental Management ·      ISO 50001 Energy Management In addition to maintaining all of these certifications, Damian also strives to utilise them to drive continual improvement within the business.   [10:30] How do Wavenet manage their ISO certifications? Damian is directly responsible for five of those ISO Standards, however there are some where he doesn't have the expertise to fully manage the requirements. ISO 27001 and ISO 45001 for example require skilled people at the helm, so Wavenet have dedicated managers to handle those areas. One of Damians key responsibilities is juggling all of the audits to make sure each element is covered, and he's put a lot of work into integrating those audits where possible to get the most out of their time and resources. Though, it's important to note that you can't integrate everything, as each standard will have some unique requirements. Areas that you can integrate however include elements such as: ·      Context ·      Audit Programme ·      Corrective Actions When you do have a lot of Standards, some elements can get watered down if you try to integrate everything. Policy for example, if you have five Standards and decide to integrate all related policies into a single document, it will become long and unruly, which will lead to people unwilling to read it. So, you have to take care to ensure focus on certain elements to make those more accessible for the staff that need it. Another aspect that needed additional consideration was Wavenet's risk profile, with their amount of sites and services, it's very varied. Too much for a single person to be aware of all the risks, which is where Damian's subject area experts can provide additional insight to fill the gaps. Damian is also keen to combine external audits where possible to both reduce cost and possible duplication of effort, as many Standard do share common subject areas, this can be done across multiple Standards. Certification Bodies are usually quite happy to work with you on this! Damians key take away is, that there isn't one solution that fits every business when managing this many Standards. It was a very trial and error process, especially with the ever changing landscape of a business, but Standards are also designed with flexibility in mind, so with the right people in place it's certainly manageable. [16:05] How has Blackmores' ISO Support helped? Blackmores has assisted Wavenet with their ISO 45001, ISO 50001 and ISO 41001 (Facilities Management) implementation. ISO 41001 was later dropped as it was no longer applicable for the business. Standards can be quite hard to apply to your own business when looking at them at face value, the requirements sound generic because they're designed to apply to every type of business. This is where Blackmores experience as a consultancy can help with interpretation and practicalities of how a Standard will apply to your way of working. Blackmores will also assist with internal audits, which help identify non-conformities that may have been missed if it were not for a fresh pair of eyes. As Damian states: "I would rather have them identified before an external audit" as this gives you a chance to resolve issues or put an action plan in place before it gets to that stage. Damain also reminds everyone to not be afraid of your auditor, internal or external. They are not maliciously looking for problems, they simply help to highlight issues which can be resolved sp you can improve as a business. No Management System is perfect, the important thing is that you can recognise when something needs addressing, and how you go about doing so. [19:30] What has Damian learned while managing ISO Standards? Damian has learned to not think of ISO as a tick box exercise, it's a tool to help businesses improve. He has also learned that you don't need to reinvent the wheel when Implementing a Management System. You likely already have much of what's required in place, but not monitored or organised regularly. For example, aspects such as 'Management Review' may already be happening in existing meetings with top management, you simply need to ensure these are minuted, cover what needs to be discussed in regards to the Management System, and make note of any gaps that need to be addressed. Businesses like Wavenet that have been in operation for 26 years know what they're doing, and are likely already following best practice. You don't need to restructure your business to meet an ISO Standard, but rather integrate the Standard requirements with how you already operate. If done correctly, it should become a simple part of your day-today tasks. Damian jokingly states: "What's my role? I sometimes say it's to do as little as possible", as the more a business is aligned with a Standard, the less you will have to do to upkeep that. [22:55] What benefits have Wavenet experienced as a result of their ISO certifications? As mentioned earlier, a lot of won business is due to ISO certification. Certain certifications are simply a tender or client requirement. Standards such as ISO 50001 tackle their energy consumption. It's focus on reducing that will inevitably lead to reduced business costs. Since implementing the Standard, Wavenet now have monthly meetings to monitor energy use, which gives them a good basis to make informed decisions on where energy use is concerned. Damian has found that over time, good practice has been so embedded that people are using it in their everyday behaviors without even realising it. He's heard people in their resolutions team use terminology like 'root cause' without knowing where it came from. He's seen team making use of skill matrix's when evaluating the competence of certain teams such as engineering for client visits. So, people within the business are using ISO terminology and techniques to ensure best practice without being explicitly asked to. It simply works as a method to drive the business effectively when implemented correctly. [26:15] Damian's top tip for aspiring ISO implementors: Apart from approaching a consultancy like Blackmores to help if it's your first time going through the process, it's got to be leadership commitment. Top management need to be actively promoting ISO within the business, and they should be involved with the process. You need everyone's buy-in to make a system work, and that is made much easier if it's driven from the top down. Another tip is that a Management System should be a team effort. It shouldn't just be the responsibility of one person, you need input from everyone in the business to ensure you've covered all angles and risks that could affect your business. Lastly, look at what you already have in place and try and integrate the Standard into that. Don't make more work for yourself if you don't have to, you likely already have the bones in place. [28:20] Damian's book recommendation: The Thursday Murder Book Club – by Richard Osmond [29:10] Damian's favourite quote? "Hard work beats talent when talent doesn't beat work hard." And: "You miss 100% of the shots you don't take" To learn more about Wavenet, check out their website and keep up-to-date with their latest news via their LinkedIn page. If you'd like any assistance with your ISO Implementation or need any additional ISO Support, contact us, we'd be happy to help. We'd love to hear your views and comments about the ISO Show, here's how: ●     Share the ISO Show on Twitter or Linkedin ●     Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

What happens when a longtime facility manager steps beyond the built environment to help reshape it through technology? In this episode of Connected FM, host Brent Ward welcomes Billy Holder, Founder & CEO at Project Aidra, for a conversation about digital transformation, AI and the evolving role of facility management in a technology-driven world. Drawing from nearly 30 years of experience in facility management, Billy shares how recurring operational frustrations led him from the FM field into the PropTech space. He discusses why documentation overload, disconnected systems and inefficient workflows pushed him to search for smarter solutions powered by AI and automation. The conversation explores how facility managers can use technology to augment the workforce instead of replacing it, why human connection still matters in smart buildings, and what organizations should consider when evaluating PropTech platforms and AI-enabled tools. Whether you are a facility manager navigating digital transformation or simply curious about where the built environment is headed next, this episode offers practical insights into the future of FM and the people shaping it. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps: 00:00 Introduction 03:37 Documentation Pain Points 05:31 Winning Tech Buy In 07:15 AI As Workforce Boost 08:57 Human Metrics Matter 12:19 PropTech Stack Essentials 16:14 Training Next Gen FMs 18:55 ESG Reality Check 23:29 The Beautiful Mess Story 27:08 Hidden Wins Of Adoption 29:41 FM In Five Years 30:50 Start Small Advice 32:04 Closing Remarks Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode of Grow Sessions, Live Long and Process: GMP & the Future of Cultivation, Mark Doherty sits down with Darwin Millard—known as the “Spock of the industry”—to explore how GMP, consistency, and systems-based thinking are shaping not just today's operations, but the future direction of cultivation and processing as the industry matures.With a mechanical engineering background and a “cold and logical” approach, Darwin applies disciplined thinking to processing, summed up in his mantra: “Live long and process.” The episode covers the shift toward standardized, data-driven production and why solventless extraction is becoming a benchmark for purity and consistency in an increasingly quality-driven market.A major focus is facility design under GMP and GACP frameworks, and why even advanced operations still fail microbial standards due to avoidable design flaws like airflow, HVAC layout, and poor clean-room planning. Darwin outlines what true clean-room thinking requires—from non-porous materials to sanitation-first construction.Looking ahead, the conversation expands into what the next generation of cultivation will look like: more automated environments, tighter environmental control, real-time data monitoring, and increased alignment with pharmaceutical manufacturing standards. As markets mature, Darwin explains how operators who embrace repeatable systems, validation, and certification will be best positioned for scalability and long-term viability, while those relying on legacy methods will struggle to keep pace.The conversation also explores global regulatory pressures and how operators can navigate evolving compliance expectations while bridging pharma-grade rigor with emerging industry frameworks. Third-party certification is highlighted as a key strategy for future-proofing operations.To close, Darwin breaks down the economics of compliance—arguing that proactive investment in safety systems is not just regulatory, but essential for reducing risk, avoiding recalls, and building long-term operational resilience.Darwin Millard, CSQ (Cannabis Safety & Quality) Darwin Millard is a 18-year cannabis/hemp industry veteran, cannabinoid extraction specialist, policy change-maker, and one of Marijuana Venture's ‘40 Under 40' Executives to Watch in Cannabis. Colloquially known as “The Spock of Cannabis,” Millard has focused on the extraction and manufacturing of nutraceutical products containing cannabinoids for nearly two decades, helping companies “live long and process” by implementing cost-effective, purpose-driven phytocannabinoid processing and herbal product manufacturing solutions. Millard specializes in mechanical and solvent based extraction methods for isolating highly volatile terpenophenolic secondary metabolites from botanicals, and his expertise has progressed the cannabinoid product industry forward. In 2012, Millard took part in developing the first legally sold CBD dietary supplement and he's since worked in some capacity with every major publicly traded cannabis operator at some point in their business lifecycle.Throughout his vast industry experience, Millard learned first-hand about the need for standardization within the cannabis industries, which led him to where he is today. Now Millard champions the benefits of standardization as the Technical Director for Cannabis Safety & Quality (CSQ), the first accredited safety and quality certification program to meet ISO requirements and regulatory requirements from seed-to-sale for the manufacture of cannabinoid-containing products. In addition to his role at CSQ, Darwin is the Vice Chair of ASTM International's Committee D37 on Cannabis, a group dedicated to the development of voluntary consensus standards for the global cannabis/hemp industry.If you'd like to connect with Darwin, please email him at darwin@thespockofcannabis.com or connect with him on Linkedin.Mark Doherty, Doherty AgMark Doherty is the VP of Construction & Facilities Management for Grown Rogue, bringing over 15 years of experience in CEA and commercial cannabis cultivation. Throughout his career, he has led operations and facility development across multiple national brands, including roles as COO at Dual Draft Integrated Airflow, Exec. VP at urban-gro, and VP of Facilities Management at Vireo Growth.Through his firm Doherty Agriculture, Mark focuses on turning underperforming cultivation assets using his signature People, Plants, Profits framework—treating each facility as a living, breathing machine to drive efficiency, consistency, and profitability. He is known for combining deep technical expertise with practical leadership to elevate both.If you'd like to connect with Mark, please email him at mark.edward.doherty@gmail.com.Thanks for listening. Be sure to subscribe to our podcast to receive upcoming episodes. 

Maurice Morrow is a Senior Facilities & Vendor Specialist at United Therapeutics Corporation where he is passionate about bringing a practical, solutions-driven approach to problem solving and operational improvement. Mike Petrusky asks Moe why he believes that character is central to being an effective facility management leader as it impacts his daily work and professional relationships. They explore the power of IFMA connections which lead to mentorship opportunities and community engagement which enhances professional development. Facility management professionals must adapt to shrinking budgets by prioritizing critical systems and maintaining a positive attitude and emotional resilience to navigate the unpredictable and challenging nature of their work. Moe says his responsibilities are diverse and require a "go-getter" mindset, research skills, and the ability to innovate, so he encourages participation in industry events like IFMA's World Workplace for networking and professional growth. With many long-time relationships in common, Mike and Moe share inspirational stories as they offer you the encouragement needed to be an Asset Champion in your organization! Connect with Moe on LinkedIn: https://www.linkedin.com/in/maurice-morrow-1b412787/ Learn more about United Therapeutics Corporation: https://www.unither.com/index Find out more about IFMA events: https://www.ifma.org/events Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

How often have you heard someone say they aspire to be an ISO consultant? Likely not at all! That's not surprising as it's quite a niche world to find yourself in, yet despite that, there are still thousands of ISO professionals worldwide. We're continuing with our mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the common challenges they face while helping clients achieve ISO certification.   In this episode we introduce Steve Mason, a Principle isologist® at Blackmores, to share the journey of how he went from intern, to ISO Assessor, to ISO consultant and the challenges he's faced while working with clients. You'll learn ·      What is Steve's role at Blackmores? ·      What does Steve enjoy outside of consultancy? ·      What path did Steve take to become an ISO Consultant? ·      What is the biggest challenge he's faced when implementing ISO Standards? ·      What is Steve's biggest achievement?   Resources ·      Isologyhub ·      ISO 14001:2026 What's Changed And How to Comply Webinar Registration   In this episode, we talk about: [00:30] Episode Summary – We introduce Steve Mason, a Principle Isologist® here at Blackmores, to discuss his journey towards becoming an ISO consultant who specialises in ISO 27001, ISO 27701, ISO 27018, ISO 27017 and ISO 20000-1. [02:40] What is Steve's role at Blackmores? Her role primarily involves supporting clients in two key areas: maintaining and continually improving their existing ISO management systems and helping them establish and implement new standards. As part of that support, he: ·      Makes Standards understandable and accessible to clients ·      Conduct internal audits ·      Reviews and updates management system documentation ·      Facilitate management reviews ·      Train internal teams and prepare them for certification audits. Steve is the Standard champion for ISO 27001, ISO 27701, ISO 27017, ISO 27018 and ISO 20000-1 at Blackmores, but he also deals with ISO 9001, ISO 41001, ISO 22301 and ISO 42001 related projects and support. Steve's other main role at Blackmore's is as a Mental Health First Aider, which is shared with Minoo Agarwal. Together, they provide resources and offer support to the team. [06:00] The importance of Mental Health management in the workplace: Steve had faced bullying in previous roles, so preventing others from experiencing the same had become a big motivator for him taking on the role of Mental First Aider for Blackmores. He emphasizes it's importance, and highlights 2 key Standards that you can use to help support mental first aid within your business. This includes ISO 45003 Mental Health in the Workplace and BS 30480 Suicide and the Workplace. [09:10] What does Steve enjoy doing outside of consultancy?: Steve has a wide variety of interests and hobbies, including: Lay Minister: Steve is a Lay Minister in the United Reform Church and mainly based at the URC Chapel in Walkern, but can be found leading worship and preaching at Ashwell, Baldock, Stevenage and Knebworth chapels. Poetry: Steve enjoys writing poetry about anything and everything, racking up an impressive 190 poems so far. Some of his main inspirations include Wordsworth and Keats. If you ever see a poem on the Blackmores LinkedIn page, odds are, it was written by Steve! Classical Music: He's a fan of classical music, anything by Beethoven, Mahler or Shostakovich specifically. He likes these composers in particular due to their stretching of the rules of music for the time. Exploring hidden London: Steve often goes on hidden London tours which explore disused underground stations which may have been shut down as long as 100 years ago! Buses and Trains: Steve was lucky enough to drive a bus in his past, of which he has the licence plate of sitting in his office. He collects bus and train models and will go out to snap a photo or two of their real world counterparts when he comes across them. History: Steve is a huge mystery buff, with a particular fondness for Richard III and the War of the Roses and the Anglo Saxon period of history. Family Tree: Steve has been tracing his family tree back as far as he can on his mother's side, which extends as far back as 1547! Interestingly enough he found out that relatives from way back then got married in the church that he currently lives nearby and got qualified as a Lay Minister for the Church of England in Stevenage! Cats: He's owned his fair share of feline friends through the years, with one particular tabby holding the name 'Spartacus'. [22:35] What was Steve's path towards becoming an ISO Consultant?:  Steve was once told in the 1980s 'There is no future in Standards; find another career, perhaps in Sales or Purchasing'. How wrong that turned out to be! He's always worked with standards, from the first day he started work doing inspection in Goods Inwards, he was referring to them. The direction towards Management systems came in 1983 when he started implementing BS 5750. From that day onward he had been involved in Management Systems. Steve completed a management apprenticeship at Racal-Guardall where he was able to do 3 months' work experience in all departments, which helped him appreciate how companies function and how important it is to maintain good communication channels. He was at the end of this apprenticeship that the opportunity arose in the QA department to work on BS 5750. His career path has included other organisations such as Tektronix, BOC Ohmeda, Cirkit, Deta, TDK and BSI, all of which earned Steve a lot of experience in Manufacturing and Service and Distribution, mainly in Quality and Customer Service roles. Steve has always felt a bit like a closet consultant, even when he worked as an assessor at BSI. He feels as if Blackmores has enabled him to fully flourish and develop his portfolio of standards – not bad for a career where there was apparently no future in standards! [28:45] Born to be a consultant – Steve mentions that consultancy is a skill that many are born to be. You can train and learn the skills of course, but for some it comes very naturally and it can be hard to replicate that skillset in others. [30:15] What is Steve's favourite aspect of being a Consultant? Steve loves talking with clients and working with them to explore solutions that can address the requirements of the standards. His motto is 'Mould the Standard to the organisation and not the organisation to the standard' This means, always producing a management system that benefits the organisation first and then adjusting it to meet the requirements of the standard. Organisations that mould the business to the standard usually end up with a management system that is a 'bolt-on' and an uncomfortable, sometimes irrelevant, fit. Everyone in the organisation needs to feel that the management system is a natural fit to what they do. He also enjoys supporting his colleagues at Blackmores. We're a business built on knowledge sharing, and there's no point gatekeeping anything we've learned as a team. So consultants often get together to discuss lessons learned and ensure best practice is a shared experience. Ironically enough, one of Steve's least favourite aspects of being a consultant is auditing! Mostly since he's been doing it for some 40 years now, so he can be forgiven for finding the exercise a bit tedious at times. However, he never let's that affect the end result of an audit. [37:00] What Standards does Steve specilaise in and why? Steve initially started with ISO 9001 but was steered towards ISO 27001 and ISO 20000-1 during his time as BSI. This was based upon his career path up to the point he joined BSI as they align assessors to familiar business and technical environments. In Blackmores, he has been able to develop these areas of Quality, Service and Risk by adding standards related to Business Continuity, PII and Cloud Security, Facilities Management and AI Management. Steve's favourite standard is ISO 20000-1 which started off as an IT Service Management System but can also be used effectively for all services. He always refers to ISO 20000-1 as 'ISO 9001 on Steroids' because it is much more specific and focuses on the subject of service management. Sadly, ISO20000-1 is under rated, under sold and in some cases, never heard of – this is usually because contracts require IS O9001 but the people writing those contracts don't actually know or understand what they are asking for. In simple terms it is a Service Quality Management System and Steve has come across organisations which have shoe-horned ISO 9001 into the business instead of using the natural fitting standard ISO 20000-1. Steve would advise any company that is providing a service with helpdesk support to look at ISO 20000-1, especially if they find that ISO 9001 isn't working well for them. [43:00] What is the biggest challenge Steve had faced during a project and how did he overcome it?: Creating a management system in 10 days for a client which was due to lose a major contract because they had let their certification to ISO 9001 lapse between the 2008 and 2015 versions. Quite the undertaking in such a short amount of time! Steve refuses to claim full responsibility for the success however, as the client was totally invested in getting the system up and running and put in a lot of effort to work with Steve to get it done in time. If it had been any other standard, it would have been impossible, but because it was ISO 9001 and wthey were drawing on what had been in place previously it was possible. Generally, problems arise when there is limited or no Leadership support and commitment, because without this management systems can't be set up in a way that benefits the organisation. All management systems must align with the Business Strategy and should be used to ensure that the strategy is achieved. If you'd like to learn more about the importance of Leadership and aligning your management system with strategic direction, check out a few of our previous episodes. [50:10] What is Steve's proudest achievement?  Steve isn't really one to collect achievements, so he cites winning 1st Prize at 6 years old in a fancy-dress competition, dressed as a Snowman was a proud achievement for 6 year old him. He is also proud of becoming a Lay Reader initially in the Church of England at 37 and latterly in the URC. Another highlight is appearing on The Chase back in 2017, successfully passing the auditions which saw 40,000 applicants. If you want to go see him go up against the Chasers, he was in Series 10 episode 119. He can't point to any one ISO related project as he sees them all as an equal success. He puts all his effort into every project, and his success track shows this to be evident. [54:35] ISO 14001 Transition Webinar:  If you currently hold a 2015 certificate for ISO 14001, then the countdown has already started to transition to the latest 2026 version. We'll be covering the changes and what you need to do to comply and complete your transition in a webinar on the 29th May. You can register your place here.   If you'd like any assistance with implementing ISO standards, get in touch with us, we'd be happy to help! We'd love to hear your views and comments about the ISO Show, here's how: ●     Share the ISO Show on Twitter or Linkedin ●     Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

In this episode of Connected FM, we dive into the "power of people" with Kati Barklund, Global Chair of IFMA's Workplace Evolutionaries. Kati shares her insights on why the "one size fits all" approach to workplace design is failing and how facility managers can create high-performing environments by balancing physical, digital, and psychosocial needs. From navigating C-suite perceptions to the importance of being your authentic self in leadership, this conversation redefines what it means to lead in the modern built environment. Timestamps: 0:00 – Introduction 2:30 – Defining the "Power of People" in the workplace 4:15 – Why "One Size Fits All" doesn't work for modern employees 6:30 – Creating a holistic human experience: Work vs. Life 11:15 – Changing the C-suite perception of FM from cost to value 14:30 – Learning to speak "C-Suite Language" 19:15 – The role of digital tools in maintaining physical connections 22:45 – The importance of authentic leadership and self-worth 30:30 – Overcoming isolation through the IFMA community 33:30 – How to get involved with Workplace Evolutionaries 39:30 – Quick-fire questions: Leadership habits and inspirations Resources & Links: IFMA Workplace Evolutionaries Kati Barklund on LinkedIn Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Rigvi breaks down what truly useful AI looks like, grounded in outcomes like spend optimization, revenue protection, and predictive maintenance, not just convenience features or marketing buzz. He also makes the case that AI won't replace FM professionals, it will finally let them do the job they were always meant to do. Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance. On today's episode, we talk with Rigvi Chevala, Chief Product and Technology Officer at ServiceChannel. With over 20 years in B2B SaaS across industries ranging from local marketing to trucking to real estate, Rigvi brings a uniquely cross-industry lens to the challenges and opportunities facing facilities management today. Guest Bio: Rigvi is an experienced management executive with strong leadership skills and over 20 years of experience in software and product development and has led multiple product lines with >$200M in ARR. He manages and and executes product roadmaps and organizational strategy with experience in evolving B2B SaaS products and reusable digital platforms. TIMESTAMPS: 00:52 - About ServiceChannel 04:19 - What surprised Rigvi about facilities 08:47 - Key unsolved challenges in the industry 11:37 - Defining useful AI vs. marketing noise 15:08 - Breaking down AI types (generative, agentic, computer vision) 28:33 - Why 90% of AI initiatives fail 33:54 - Will AI replace FM roles? 39:37 - Advice for leaders evaluating AI tools SPONSOR: ServiceChannel brings you peace of mind through peak facilities performance. Rest easy knowing your locations are: Offering the best possible guest experience Living up to brand standards Operating with minimal downtime ServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers. LINKS: Connect with Rigvi on LinkedIn Connect with Sid Shetty on Linkedin Check out the ServiceChannel Website Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Ben Criddle talks BYU sports every weekday from 2 to 6 pm.Today's Host: Ben Criddle (@criddlebenjamin) and Co-Host: (ronthe3manweav)Subscribe to the Cougar Sports with Ben Criddle podcast:Apple Podcasts: https://itunes.apple.com/us/podcast/cougar-sports-with-ben-criddle/id99676

In this episode of Grow Sessions, Mark Doherty sits down with Josh Turner of Yellowhammer Genetics to explore how genetics, facility design, and evolving regulations are shaping modern cultivation.With a background in organic farming, Josh shares how regenerative techniques can improve plant health and efficiency—and why these methods are often difficult to scale in commercial cultivation environments. The discussion highlights the shift from legacy growing practices to highly controlled, data-driven systems built for consistency and performance.The conversation also dives into facility design, emphasizing how lighting, HVAC, and irrigation must work together to create a balanced, high-performing environment. Josh explains how growers can optimize outputs by aligning environmental control with plant genetics.On the genetics side, Josh breaks down cannabis chemotypes, the practical limits of THC production, and the role of advanced propagation techniques like tissue culture and embryonic rescue in preserving valuable cultivars.Finally, the episode addresses looming regulatory changes that could significantly impact the cannabis genetics market. Josh outlines why cultivators should act now to secure and protect their genetic libraries—and how a shift toward seed-based production may define the future of the industry.Joshua Turner & Yellowhammer GeneticsJoshua Turner is the founder of Yellowhammer Genetics and a leader in modern cultivation, specializing in high-performance controlled environment facilities and operations. With over two decades of experience, he has built and led teams focused on delivering exceptional results while fostering a culture rooted in integrity, passion, and continuous improvement.Joshua is an accomplished breeder of connoisseur-quality cannabis, with Yellowhammer Genetics earning awards across all major categories and chemotypes (Types I, II, and III). His work spans nearly every legal market in the United States, where he has overseen the breeding, cultivation, and processing of millions of plants.Driven by a deep belief in the plant's potential, Joshua combines hands-on cultivation expertise with advanced knowledge in genetics, molecular biology, tissue culture, and facility design. His multidisciplinary approach and commitment to lifelong learning continue to shape innovative cultivation strategies and push the industry forward.If you would like to learn more about Joshua Turner and Yellowhammer Genetics visit www.yellowhammergenetics.com or visit Linkedin:  www.linkedin.com/in/joshturneryhg/Mark Doherty, Doherty AgMark Doherty is the VP of Construction & Facilities Management for Grown Rogue, bringing over 15 years of experience in CEA and commercial cannabis cultivation. Throughout his career, he has led operations and facility development across multiple national brands, including roles as COO at Dual Draft Integrated Airflow, Exec. VP at urban-gro, and VP of Facilities Management at Vireo Growth.Through his firm Doherty Agriculture, Mark focuses on turning underperforming cultivation assets using his signature People, Plants, Profits framework—treating each facility as a living, breathing machine to drive efficiency, consistency, and profitability. He is known for combining deep technical expertise with practical leadership to elevate both.If you'd like to connect with Mark, please email him at mark.edward.doherty@gmail.com.Thanks for listening. Be sure to subscribe to our podcast to receive upcoming episodes. 

Professional Builders Secrets brings you an exclusive episode featuring Anthony and Paul Mancini, founders of Mancini Made, a design and build company delivering high-end architecturally designed homes in Melbourne, Australia. Over 15 years, they've grown their business to $25 million in annual revenue and share everything they've learned about building a successful construction company from the ground up.This episode is sponsored by Apparatus Contractor Services, click the link below to learn more:hubs.ly/Q02mNSsG0INSIDE EPISODE 233 YOU WILL DISCOVER How watching previous employers fail shaped their business foundationsWhy cash flow and pipeline management eliminate business pressuresHow design and build gave them a competitive edgeThe branding and Instagram strategy that built their reputation earlyHow staff buy-in and open book management transformed their cultureWhat personal development and mentorship have meant for their growthand much, much more.ABOUT PAUL MANCINIPaul Mancini is the Co-Director and Owner of Mancini Made, a multi-award-winning design and build company delivering premium architectural homes in Melbourne. With a double degree in Construction and Architecture from Deakin University and 15 years of experience, Paul oversees design, cash flow and business operations across 230+ completed projects.Connect with Paul: linkedin.com/in/paul-mancini-aab23a206/ABOUT ANTHONY MANCINIAnthony Mancini is the Co-Director and Owner of Mancini Made, a multi-award-winning premium builder delivering architecturally designed homes across Melbourne. With a double degree in Construction and Facilities Management from Deakin University and 15 years of experience, Anthony oversees construction, branding, marketing and business development across 230+ completed projects.Connect with Anthony: linkedin.com/in/anthony-mancini-2b634b2a/TIMELINE 5:50 Why watching employers go into liquidation became their greatest lesson12:31 How staying 12 months ahead on projects eliminates cash flow stress18:20 The early Instagram and branding strategy that punched above their weight25:48 Why a dedicated aftercare manager has been a game changer37:32 Understanding your strengths and weaknesses to build a stronger team around you41:46 How open book management and quarterly huddles created an unshakeable cultureLINKS, RESOURCES & MOREAPB Website: associationofprofessionalbuilders.comAPB Rewards: associationofprofessionalbuilders.com/rewards/APB on Instagram: instagram.com/apbbuilders/APB on Facebook: facebook.com/associationofprofessionalbuildersAPB on YouTube: youtube.com/c/associationofprofessionalbuilders

Anne-Maree Ironside is a CPA and a graduate of the Australian Institute of Company Directors, with experience in finance leadership across education and various other commercial sectors. She has a strong track record in managing cross-functional teams from Finance, HR, Marketing, IT and Facilities Management. Her current role is the Business Manager at The Pittwater House Schools on Sydney's Northern Beaches. 

Kari Myers, CFM is Manager of Service & Process at Caltech where she is passionate about facilities and operations strategies that deliver from asset intelligence to institutional impact. Mike Petrusky asks Kari why she believes the central theme in facilities and asset management is prioritizing people, both with staff and the broader campus community. They explore the opportunity FM leaders have by integrating technology and data-driven tools while delivering customer service excellence and empathetic leadership. Kari says training for her team, continuous learning and professional development are vital for success in asset management, so she encourages involvement at industry associations like APPA and IFMA. Building your professional relationships and sharing knowledge through podcasts, events, and networking supports growth and resilience across the community, so Mike and Kari offer the encouragement and inspiration you will need to be an Asset Champion in your organization! Connect with Kari on LinkedIn: https://www.linkedin.com/in/karimyers/ Listen to Kari's Facility Management Playlist on Spotify: https://open.spotify.com/playlist/4mKSuldefdJRgrUMQLSBzC?si=m2HX8yJbRJe3Wp6uvjAvGw Learn more about Caltech: https://www.caltech.edu/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

In today's episode, Eric Dillinger, Vice President of Strategic Consulting at Woolpert and current Convenor for the ISO/TC 267 working group, sits down with industry leaders Skip Vaughn, Assistant Vice President of Facilities Management at American University and member of the U.S. Technical Advisory Group for ISO/TC 267, and Mike Tasker, the Director of Aviation Maintenance for the Port of Seattle , who brings over 30 years of expertise spanning Navy nuclear power to airport infrastructure. Together, they explore the critical alignment between facilities management and the "Demand Organization." They dive into the challenges of defining "uptime," aligning facility management performance metrics with your facility's mission , and how FMs can better justify resources and demonstrate true strategic value. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps:  00:00 – Introductions: Meet the Experts  02:25 – What is the "Demand Organization"?  03:08 – Aligning FM Strategy to Laboratory & Academic Missions  04:30 – Managing Diverse Demands at International Airports  06:55 – Metrics That Matter: Moving Beyond Raw Data to "Smiley Faces"  09:20 – The Strategic Value of First Impressions in Higher Education  11:00 – Measuring Value: Economic, Social, and Environmental Lenses  14:30 – The "Clean Buildings" Initiative & Maintenance Realities  16:45 – The Dangers of "Gun Decking": Why Honest Data Drives Resources  18:50 – Begin with the "Why": Connecting FM to Mission Success  21:00 – Quantifying Mission Impact: Lessons from World-Class Research  23:15 – Closing Thoughts: Elevating FM as a Strategic Partner Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode host Mark Doherty sits down with Sam Andras, 3rd Act Architecture to explore what Schedule 3 federal oversight means for commercial cultivation facilities—and how growers can get ahead of the transition. From GMP-ready layouts, one-way flow, and choosing the right systems, to data-driven design for indoor operations, Sam breaks down how smart planning protects crops, avoids costly mistakes, and keeps facility operations running smoothly.The conversation also covers the evolution of cultivation facility design, including precise plant metrics, vetted technology, and why things can go wrong—and how an experienced architect helps check the right boxes early. Add in CAPEX vs. OPEX, energy efficiency, and designing for people, and you've got a playbook to survive and thrive under Schedule 3.

What happens to your office furniture when it's no longer needed? In this episode, IFMA Global Influencer Michael Amos reveals the staggering reality that 99% of corporate furniture ends up in waste streams, even when it still has significant life left. Michael shares the inspiring journey of Waste to Wonder Worldwide, a hybrid social enterprise that has equipped over 1,500 schools across 50 countries by ethically redistributing corporate assets. We dive into the Circular Economy, and discuss how facilities managers can lead their organizations toward net-zero targets by prioritizing reuse. Whether you are a business leader, an FM professional or a student, this conversation will change how you view the "trash" you may be sitting on right now. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps: 00:00 Introduction 01:17 Introducing Today's Guest: Michael Amos 02:19 Michael Amos on Ethical Reuse and Social Impact 04:44 Challenges and Solutions in Corporate Asset Reuse 06:33 Global Partnerships and Success Stories 08:04 The Value of Ethical Disposal 18:07 Reporting and Measuring ESG Impact 28:23 Inspiring Stories and Personal Influences 33:19 Conclusion and Call to Action Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Part 2: The Blueprint for a High-Performance Grow RoomWelcome to Part 2 of our conversation with Nadia Sabeh, PhD, PE, aka Dr. Greenhouse.In The Blueprint for a High-Performance Grow Room, Mark Doherty picks up where Part 1 : Lights vs. HVAC: The Invisible War Happening Inside Your Canopy left off, focusing on what it truly takes to design a sustainable, high-performance cultivation facility in today's evolving market.They explore why cannabis still lacks a replicable “gold standard” grow room, how over-engineering can quietly drain budgets, and why long-term success depends more on managing costs than chasing higher yields. The conversation introduces a “less is more” economic strategy—arguing that survival in a maturing market depends on reducing costs and optimizing energy use, not just pushing for higher yields or 30%+ THC results. They also dive into designing within real-world constraints—retrofitted spaces, non-standard warehouses—and the importance of integrating lighting, HVAC, irrigation, and controls into one cohesive system rather than isolated parts.This episode is a practical reality check: high-performance grow rooms aren't built on hype or “magic” solutions—but on data, integration, and intentional design.About Nadia Sabeh, aka Dr. GreenhouseDr. Nadia Sabeh works with indoor and greenhouse growers to create the best possible environment for their crop. In 2017, she founded Dr. Greenhouse, Inc., an engineering firm that specializes in the design and operation of HVAC systems that maximize yield and quality, while minimizing costs. She and her team have worked on over 200 controlled environment agriculture (CEA) projects around the world. Her blog and podcast, "The Doctor Is In,” is geared toward growers who seek to advance their knowledge in CEA, climate management, and CEA crop production. She speaks regularly at conferences and events and has authored or interviewed for over 50 articles. Dr. Sabeh discovered CEA as an undergraduate working on a commercial mushroom farm, has a PhD in Agricultural Engineering, and is a licensed Mechanical Engineer in several states.If you'd like to learn more about Dr. Greenhouse, visit them at: www.DoctorGreenhouse.com.About Mark Doherty, Doherty AgMark Doherty is the Vice President of Construction and Facilities Management for Grown Rogue, bringing over 15 years of experience in controlled environment agriculture and commercial cannabis cultivation. Throughout his career, he has led operations and facility development across multiple national brands, including roles as COO at Dual Draft Integrated Airflow, Executive VP at urban-gro, and VP of Facilities Management at Vireo Growth.Through his firm Doherty Agriculture, Mark focuses on turning around underperforming cultivation assets using his signature People, Plants, Profits framework—treating each facility as a living, breathing machine to drive efficiency, consistency, and profitability. He is known for combining deep technical expertise with practical leadership to elevate both the people and the plants behind successful cultivation operations.If you'd like to connect with Mark, please email him at mark.edward.doherty@gmail.com.About TSRgrowTSRgrow's advanced cultivation technology helps growers improve efficiency, consistency, and crop performance. From high-performance LED lighting to remote power and monitoring solutions, TSRgrow provides scalable tools designed to support modern cultivation operations at every stage of the grow. To learn more about TSRgrow, visit www.TSRgrow.com.Thanks for listening. Be sure to subscribe to our podcast to receive upcoming episodes.

In Part 1 of this episode, Mark Doherty sits down with Nadia Sabeh, aka Doctor Greenhouse, to expose the hidden conflict between high-intensity lighting and the HVAC systems responsible for maintaining balance in controlled environments.Together, they discuss:The Three-Legged Stool of CEA and why lighting, HVAC, and plant biology must be designed as one integrated systemHow increasing photon density drives heat load, humidity, and energy demandThe risks behind the rise of under-canopy lighting and the unintended consequences of chasing more photonsWhy optimizing one system in isolation often leads to higher costs and diminishing returnsThis episode reveals the invisible forces shaping canopy performance, and why many grow rooms fail long before the first plant goes in.

In this episode, we sit down with Kevan Kalapnath Maharaj, Managing Director of IAMovement, an environmental NGO based in Trinidad and Tobago, to explore how vetiver grass is emerging as a practical, locally relevant nature based solution for building climate resilience. Together, we unpack what makes vetiver so effective for stabilising soil, reducing erosion, and supporting green infrastructure, and why projects like these deliver stronger, longer lasting results when communities are meaningfully engaged from the start.Kevan shares how IAMovement, founded in 2014, works through education, empowerment, and public awareness activities that connect social, environmental, and economic issues across Trinidad and Tobago and the wider Caribbean. Drawing on his background in Chemical and Process Engineering (UWI St Augustine) and certification in Project and Facilities Management, he also reflects on co leading the Caribbean Green Infrastructure Conference in 2022 and 2025, a platform that brought together regional and international stakeholders to advance green infrastructure, nature based solutions, and innovative climate finance mechanisms for Small Island Developing States. This conversation is a grounded reminder that real impact sits at the intersection of strong science, practical tools, and community trust.To learn more visit https://iamovement.org/https://www.instagram.com/IAMovement/#

Leadership transitions matter in healthcare facilities management. In this special episode of Healthcare Facilities Network, we sit down with Michael Hatton, 2025 ASHE President, and Dennis Ford, 2026 ASHE President, for a candid conversation about ASHE leadership, continuity, and the future of healthcare facilities management.Michael reflects on the initiatives he is most proud of from his term as president, what surprised him most once he stepped into the role, and the lessons he learned while leading through a complex and evolving industry. Dennis shares his perspective as incoming president, including his day-one priorities, where he plans to focus his energy, and how he is preparing to lead ASHE into its next chapter.Together, Michael and Dennis discuss the major issues facing healthcare facilities professionals today, from operational pressures and workforce challenges to long-term planning and leadership continuity. Their insights offer a clear look at how ASHE leadership is thinking about what is ahead and how facilities teams can stay aligned, resilient, and prepared for the future.Whether you are a healthcare facilities leader, an emerging professional, or someone navigating change within your organization, this conversation provides valuable perspective on leadership, transition, and the evolving role of facilities management in healthcare.

In this episode of Grow Sessions, “What's Really in Your Cannabis: THC Testing & Safety,” host Mark Doherty speaks with Jeff Rawson, founder of the Institute of Cannabis Science (ICS), about the real-world science behind cannabis testing and consumer safety. Jeff shares his journey from academic research as a PhD chemist to cannabis, and how that background shaped the Institute's mission of independent, off-the-shelf testing and consumer protection. From inflated THC numbers and misleading labels to remediation practices and regulatory gaps, this conversation offers a practical, science-backed perspective on what cultivators, operators, and consumers need to understand to build trust and transparency in today's cannabis market.About Jeff Rawson, Ph.D. and Institute of Cannabis ScienceJeff Rawson founded the non-profit Institute of Cannabis Science while he was a postdoctoral researcher in chemistry at Harvard. He is a scientific consultant for Puffco, a subject matter expert on cannabis testing, and serves on the ASTM D37 committees on cannabis. Jeff earned a bachelor's degree in chemistry from Bard College in 2002, an M.S. in Organic Chemistry from the University of Vermont in 2009, and a Ph.D. in chemistry from Duke University in 2014. Driven by a passion to improve public health, Jeff uses his skills in researching and communicating science to protect the health and interests of consumers of cannabis. About Mark Doherty, Doherty AgMark Doherty is the Vice President of Construction and Facilities Management for Grown Rogue, bringing over 15 years of experience in controlled environment agriculture and commercial cannabis cultivation. Throughout his career, he has led operations and facility development across multiple national brands, including roles as COO at Dual Draft Integrated Airflow, Executive VP at urban-gro, and VP of Facilities Management at Vireo Growth.Through his firm Doherty Agriculture, Mark focuses on turning around underperforming cultivation assets using his signature People, Plants, Profits framework—treating each facility as a living, breathing machine to drive efficiency, consistency, and profitability. He is known for combining deep technical expertise with practical leadership to elevate both the people and the plants behind successful cultivation operations.If you'd like to connect with Mark, please email him at mark.edward.doherty@gmail.com.Visit tsrgrow.com to learn how TSRgrow's advanced cultivation technology helps growers improve efficiency, consistency, and crop performance. From high-performance LED lighting to smart power and monitoring solutions, TSRgrow provides scalable tools designed to support modern cultivation operations at every stage of the grow.Thanks for listening. Be sure to subscribe to our podcast to receive upcoming episodes.

In this episode, Cherise is joined by Mike McCormick, Vice President of Facilities Management and Development at Cal Poly, San Luis Obispo, David Hart, President and CEO of Steinberg Hart, and Roger Krulak, Founder and President of FullStack Modular. They discuss the Student Housing Program at CalPoly located in San Luis Obispo, CA. You can see the project here as you listen along.California Polytechnic State University in San Luis Obispo is confronting a challenge shared by many growing institutions in California: a rapidly rising student population paired with an increasingly constrained local housing market. Nestled in a highly desirable coastal town, the university has limited ability to expand enrollment without adding thousands of new beds on campus—an imperative driven not just by institutional goals, but by the simple fact that the surrounding city cannot absorb additional demand. In response, Cal Poly has launched one of the most ambitious student housing initiatives in the state, a program that will deliver 4,200 new beds through a landmark collaboration with FullStack Modular. The effort aims to redefine how campus housing is designed and built, relying on an industrialized construction strategy that promises speed, quality, and long-term affordability.If you enjoy this episode, visit arcat.com/podcast for more. If you're a frequent listener of Detailed, you might enjoy similar content at Gābl Media. Mentioned in this episode:Social Channel Pre-rollPromotes the YouTube channel, ARACTemy, and social handle.

In this episode of IFMA's Connected FM podcast, host Edward Wagoner interviews Dr. Winnie Kwofie, a leader in facility management higher education. They discuss the importance of visibility in the profession, the underrepresentation of women and the need for diverse perspectives in leadership roles. Winnie shares her personal journey and the significance of storytelling in advocating for the profession. They also touch on cultural perceptions of facilities and the importance of creating inclusive environments for women in the industry.00:00 Snippet00:24 Welcome to Connected FM Podcast01:14 Introducing Today's Guest: Dr. Winnie Kwofie03:11 Dr. Winnie's Journey and Insights05:16 Challenges and Opportunities in Facilities Management09:15 Global Perspectives on Facilities Management19:35 Uplifting Stories and Leadership26:11 Rapid Fire Questions with Dr. Winnie33:46 ConclusionSponsor:This episode is sponsored by ODP Business Solutions!  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

What does it really mean to go zero waste? At UC Davis, the answer is both innovative and inspiring. Episode 4 of ‘Sustainably UC Davis' explores how the university is moving toward a zero-waste future—from converting campus food scraps into renewable energy, to phasing out single-use plastics in food service. Featured in the episode are Joseph Yonkoski, Facilities Management superintendent of thermal infrastructure and former READ facility supervisor, Kelli O'Day, UC Davis Sustainability Assessment Program Manager, and Zero Waste Student Coordinators Grae Mordhorst and Sophie Fayet-Faber. Series: "UC Davis News" [Public Affairs] [Science] [Show ID: 41059]

What does it really mean to go zero waste? At UC Davis, the answer is both innovative and inspiring. Episode 4 of ‘Sustainably UC Davis' explores how the university is moving toward a zero-waste future—from converting campus food scraps into renewable energy, to phasing out single-use plastics in food service. Featured in the episode are Joseph Yonkoski, Facilities Management superintendent of thermal infrastructure and former READ facility supervisor, Kelli O'Day, UC Davis Sustainability Assessment Program Manager, and Zero Waste Student Coordinators Grae Mordhorst and Sophie Fayet-Faber. Series: "UC Davis News" [Public Affairs] [Science] [Show ID: 41059]

What does it really mean to go zero waste? At UC Davis, the answer is both innovative and inspiring. Episode 4 of ‘Sustainably UC Davis' explores how the university is moving toward a zero-waste future—from converting campus food scraps into renewable energy, to phasing out single-use plastics in food service. Featured in the episode are Joseph Yonkoski, Facilities Management superintendent of thermal infrastructure and former READ facility supervisor, Kelli O'Day, UC Davis Sustainability Assessment Program Manager, and Zero Waste Student Coordinators Grae Mordhorst and Sophie Fayet-Faber. Series: "UC Davis News" [Public Affairs] [Science] [Show ID: 41059]

Larry Allen Morgan, CFM, SFP, FMP is Senior Facilities Manager and Environmental Management System SME at SAP where he is focused on results driven leadership within the corporate & commercial real estate facilities management industry. Mike Petrusky asks Larry why he believes that FM is “not what we do, but why and how we deliver the value” and they explore historical industry shifts, post-COVID impacts, and transformation of the built environment. Larry says that FM professionals must move beyond surface-level discussions and align with the broader strategic goals of the organization, focused on having a horizontal impact, not a vertical one, to better align with cross-functional needs. Traditional financial metrics are necessary but insufficient, so facility managers need to measure the success of their efforts in terms of impactful outcomes and employee experience. Mike and Larry agree that professionals must continuously upskill and expand their networks to stay relevant, so they recommend IFMA connections and offer the practical advice and inspiration you need to be a Workplace Innovator in your organization! Connect with Larry on LinkedIn: https://www.linkedin.com/in/larryallenmorgan/ Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In this episode of the Modern Facilities Management Podcast, host Griffin Hamilton sits down with Michelle Sujka to discuss her journey into facilities management. Michelle shares how relationship building, self-reflection, and embracing discomfort have shaped her growth in a male-dominated field. She also highlights how COVID-19 offered a moment for personal and professional reset, and how her podcast, I'm Done Apologizing, empowers women to step into leadership with confidence.Takeaways:Building strong relationships is foundational to success in facilities management.Self-reflection and vulnerability fuel personal growth.Networking and mentorship are essential career tools.Women should apply for roles even before they feel 100% qualified.Having allies and diverse perspectives strengthens the industry.Chapters00:00 – Introduction to Michelle Sujka02:45 – Transition from Higher Education to Facilities Management05:40 – The Power of Relationship Building09:00 – Self-Reflection and Growth11:50 – Empowerment Through Podcasting15:00 – Women in a Male-Dominated Industry18:00 – COVID-19 as a Moment for Reset

The Yellow Block is back, you lucky people. Hosted by Dan, Rob and Jarred. On the talkSPORT fan network Sponsored by QCS (Quince Contracting Services – Your end-to-end solution for Facilities Management, Compliance, Project Management and Installation). Hosted on Acast. See for more information. Hosted on Acast. See acast.com/privacy for more information.

With Liam Bowes, agent and representative of Ricky-Jade Jones. Hosted by Dan. On the talkSPORT fan network Sponsored by QCS (Quince Contracting Services – Your end-to-end solution for Facilities Management, Compliance, Project Management and Installation). Hosted on Acast. See for more information. Hosted on Acast. See acast.com/privacy for more information.

Aaron addresses the skilled trades gap, operational efficiency, and customer service. He also highlights the critical role of technology in supporting and elevating the skilled trades, and the future of tech in the industry.Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Aaron Salow, CEO of XOi Technologies. XOi provides digital tools for techs on site, and connects people from all part of the field service ecosystem with the equipment they service.GUEST BIO Aaron Salow grew up around his family's factory, where he worked through high school and college. As a professional, he continued to pursue work in manufacturing and construction. As an entrepreneur and an employee in these industries, he continued to grow his experience and admiration for the people that make this country run. Whether it was hub components for heavy trucks, or a clean room for the Department of Defense, the fingerprints of hard work and resolve was evident everywhere he spent time.Aaron quickly noticed that less and less people want to go into the skilled trades. He started XOi to solve the biggest problem every company in blue-collar industries are facing today: a skilled trades gap. They are struggling to answer the question: "in the face of a growing skills gap, how do we grow?" His mission at XOi is to help companies answer this question.TIMESTAMPS00:28 - About XOi Technologies01:02 - Aaron's journey04:52 - Reframing the college narrative16:20 - Getting buy-in29:51 - Evolving consumer expectations35:48 - Let's talk about AI48:05 - Future thinking49:35 - Where to find AaronSPONSORServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.LINKSConnect with Aaron on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this engaging conversation, Wayne Whitzell and Katerina Karasyova explore the multifaceted world of facilities management, focusing on the importance of professional associations like IFMA, the dynamics of hybrid work and the critical role of data-driven design in enhancing employee experience. Katerina shares her personal journey within IFMA, emphasizing the value of networking, mentorship and community support in professional growth.Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Jason Toth was named senior associate vice president for administration for the University of Toledo in January 2019. He oversees the University's Facilities & Construction and Supply Chain offices.In his role, Toth leads the planning, directing, and monitoring of facilities operations and maintenance for the physical plant of the University. He is also responsible for the coordination and management of capital construction projects, aligning them with the University's Strategic and Campus Master Plans. Additionally, Toth leads the supply chain management division which handles University procurement, Shipping/Receiving/Mail Services/Surplus Property, along with the University of Toledo Medical Center's central distribution and linen services areas.Toth joined the University in 2011 as the Director of Facilities/Civil Engineer. He oversaw the re-engineering of the department's Construction Project Management Team. He applied his expertise to streamline processes and create efficiencies resulting in increased customer satisfaction and a reduction to the University's deferred maintenance liability.In 2012 Toth was promoted to University Chief Engineer, in 2013 to Associate Vice President, and in 2019 to Senior Associate Vice President. Under his leadership the departments for which he provides oversight strive to provide exceptional environments, deliver top end service, and promote the University's mission to improve the human condition.Prior to joining UToledo, Toth spent 13+ in the construction management field working for Bostleman Corporation.Toth received his Bachelor of Science in Civil Engineering from Case Western Reserve University. He is a LEED accredited professional and attended the Harvard Graduate School of Education, Institute for Educational Management.Jason has been happily married to his wife Janell for 27+ years.  They have 5 children – Addison, Broc, Carson, Delaney, and Eli (ABCDE) and two adorable grand children (Julia – 5 and Sadie – 2).  In his free time he enjoys walking, hiking, cycling and has been coaching youth sports for nearly 30yrs.

In today's episode host Edward Wagoner interviews Kay Sargent, who was recently named an IFMA Global FM Influencer and is the Director of Thought Leadership, Interiors at HOK. Together they discuss the evolving needs of buildings and how facility managers must adapt to future trends. They also go over the importance of human-centric design, the impact of artificial intelligence on productivity and the potential for longer lifespans to change workplace dynamics. They also touch on the necessity for the industry to shift from a sustainability mindset to one of regeneration, emphasizing the role of curiosity and forward-thinking in driving meaningful change.00:00 Introduction to Future-Proofing Buildings00:25 Welcome to Connected FM Podcast01:15 Introducing Today's Guest: Kay Sargent02:54 The Need for Human-Centric Design05:41 Rethinking Work and Retirement10:23 Global Sustainability Challenges17:06 The Role of AI in Office Design23:42 Creating Meaningful Organizations24:32 The Importance of Wants and Needs in Sales25:47 Rethinking Workspace Design26:24 The Role of Technology in Our Lives27:36 The Science of Design29:00 Future Casting and the Role of AI30:44 Curiosity and Asking 'What If?'34:50 The Impact of Neuroaesthetics36:29 Challenges and Opportunities in Facility Management40:12 Personal Stories and Writing a Book43:08 Conclusion and FarewellSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Vaughn Halliday, MSc, CFM, SFP, FMP, PMP, ProFM is Manager of Support Services and Facilities for the Central Bank of Trinidad & Tobago where he is a seasoned management executive with a specialized focus on facilities and project management, underpinned by a fervent commitment to sustainability. Mike Petrusky asks Vaughn why he believes that FM professionals need to lead with purpose, adapt with precision, and invest in people as much as they do in technology. They discuss the constant tension between short-term operational demands and long-term asset stewardship which often leads to deferred maintenance and reactive decision-making and Vaughn shares how the effective use of data from CMMS and BMS platforms is essential for driving strategic outcomes. He says that facility managers should move beyond a maintenance mindset and embrace FM as a strategic enabler of business outcomes by investing in training and credential programs at events like IFMA's World Workplace. The future of FM is already here, with AI, IoT, and smart systems reshaping how assets are managed, so Mike and Vaughn encourage and inspire you to be an Asset Champion in your organization! Connect with Vaughn on LinkedIn: https://www.linkedin.com/in/vaughn-halliday/ Learn more about IFMA: https://www.ifma.org/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

The Yellow Block is back, you lucky people. Hosted by Dan, Rob and Nick. On the talkSPORT fan network Sponsored by QCS (Quince Contracting Services – Your end-to-end solution for Facilities Management, Compliance, Project Management and Installation). Hosted on Acast. See acast.com/privacy for more information.

The Yellow Block is back, you lucky people. Hosted by Dan, Jarred, Rob and Nathan. On the talkSPORT fan network Sponsored by QCS (Quince Contracting Services – Your end-to-end solution for Facilities Management, Compliance, Project Management and Installation). Hosted on Acast. See acast.com/privacy for more information.

20 Aug 2025. Today’s show puts the spotlight on facilities management with Engineer Ali AlSuwaidi, Chairman of the Global FM Association and Vice Chancellor of Finance and Administration at the American University of Sharjah, and Stuart Harrison, CEO of Emrill. Plus, we look at India’s economy with the S&P analyst behind the country’s first credit rating upgrade in 18 years.See omnystudio.com/listener for privacy information.

Listen as Rene van Camp, Chief Hospitality Officer at ISS, discusses the importance of providing hospitality-level service in today's workplaces and corporate facilities.

On this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews John Price, a Facilities Director at Elevate Eye Care. They discuss John's journey into facilities management, the challenges of leadership, including imposter syndrome, and the importance of curiosity and servant leadership. The conversation also explores the integration of AI in facilities management and its potential impact on the industry. John shares his insights on team development, the role of technology, and the future of human-AI collaboration.Chapters00:00 Introduction to Leadership in Facilities Management02:49 The Journey into Facilities Management05:47 Understanding Imposter Syndrome in Leadership08:45 The Role of Curiosity in Leadership11:42 Servant Leadership and Team Development14:34 Embracing AI in Facilities Management20:32 The Future of AI and Human Collaboration

On this episode of the Modern Facilities Management Podcast, host Griffin Hamilton sits down with Michael LoVaglia, Director of Facilities Management and Real Estate for Canvas Worldwide. Michael shares his journey into the facilities management industry, highlighting the unique blend of creativity and technical skills required in the field. They delve into the concept of the "third space" and discuss how companies can create dynamic work environments that encourage collaboration and innovation. Tune in to discover insights on balancing work-life dynamics, the evolution of workspace design, and the importance of having a dedicated personal workspace. Enjoy!

In this episode of The DOT POD we are heading into the halls of NYSDOT's Main Office where a group of dedicated employees ensure everything runs like clockwork. We are talking about our facilities team. They are the hardworking caretakers of our mail room, crucial documents, surplus, and inventory. They take care of our lost items and help us organize our events. In short, they do a TON of work behind the scenes in this episode they are given a spotlight and the appreciation they deserve. Josh and Anya welcome in David Pierce, Director, Facilities Management Bureau, and Toni Fusco, Administrative Assistant under Facilities Management.

The Yellow Block is back, you lucky people. Hosted by Dan, Jarred, Rob and Nick. On the talkSPORT fan network Sponsored by QCS (Quince Contracting Services – Your end-to-end solution for Facilities Management, Compliance, Project Management and Installation). Hosted on Acast. See acast.com/privacy for more information.

The Yellow Block is back, you lucky people. Hosted by Dan, Jarred, Nathan, Rob and Sam. Sponsored by QCS Quince Contracting Services – Your end-to-end solution for Facilities Management, Compliance, Project Management and Installation Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Modern Facilities Management Podcast, Griffin Hamilton speaks with Bob Miller, the General Manager at Camp Margaritaville. They discuss Bob's journey in the hospitality industry, the importance of communication in enhancing guest experiences, and the unique challenges of facilities management in hospitality. Bob shares insights on preventative maintenance strategies, balancing emergencies with planned maintenance, and the significance of key performance indicators in ensuring operational efficiency. The conversation highlights the critical role of teamwork and communication across departments to deliver exceptional guest experiences.Enjoy!

Beneath UCLA's Dickson Court lies a hidden structure with a storied past. Built in 1927, the Arroyo Bridge was the university's first major structure—used to transport materials, shelter students during the Depression, and store wartime supplies. Though buried in 1947, it still stands, now part of a six-mile underground tunnel system that powers the campus. Listen as contributors Srinidhi Nagarajan and Olivia Miller uncover its history, speak with UCLA's Assistant Vice Chancellor of Facilities Management, and share firsthand audio from Olivia's guided tunnel tour. A transcript of this episode will be available at dailybruin.com/category/podcasts within 24 hours.

In this podcast episode, host Griffin Hamilton of the Modern Facilities Management Podcast speaks at World Workplace Live, reflecting on his experiences and learnings from hosting over 120 episodes. Griffin discusses the evolution of facilities management post-COVID, emphasizing the role of facilities teams as strategic partners in organizations. He highlights the integration of technology, particularly AI, in the industry and its impact on operations. Griffin also stresses the importance of mentorship in nurturing the next generation of facilities managers. He concludes by discussing industry trends and the importance of community and shared knowledge in advancing the field.In this today's episode, recorded live at IFMA's World Workplace, Griffin Hamilton, host of the Modern Facilities Management Podcast, reflects on key insights gained from over 120 interviews with leaders across the FM industry.Griffin shares how the role of the facility manager has transformed since COVID-19, evolving from behind-the-scenes support to a strategic partner within organizations. He dives into the growing influence of technology — especially AI — and what it means for day-to-day operations and decision-making. The conversation also highlights the critical role of mentorship in shaping the next generation of FM professionals and how community-driven learning helps the industry thrive.Sponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode of the Modern Facilities Management Podcast, Griffin Hamilton interviews Gerrayl Bryson, a Facilities Supervisor for the Nevada Department of Veterans Services. Gerrayl shares his journey from military service to civilian life, highlighting the skills and experiences that have shaped his career in facilities management. He discusses the unique challenges and rewards of managing facilities for veterans, the importance of safety culture, and the need for sustainability in aging facilities. TakeawaysThe importance of finding purpose in civilian life after military service.Facilities management is crucial for enhancing residents' daily experiences.A culture of safety is built through communication and empowerment.Reporting near misses can prevent future incidents.Embracing change and ambiguity is vital in facilities management.Chapters00:00 Introduction to Jeral Bryson02:33 Transitioning from Military to Civilian Life07:47 Unique Aspects of Managing Veteran Facilities10:10 The Impact of Facilities Management on Residents12:15 Balancing Immediate Needs with Long-Term Goals14:12 Sustainability and Future Planning15:36 Building a Culture of Safety19:49 Understanding and Reporting Near Misses20:00 Advice for Aspiring Facilities Managers21:22 Influences on Career Development

Rich Ortega is the founder of On The Rock Services, but he doesn't just run a business — he leads with intention. In this episode, Rich breaks down what it means to build a culture, set a standard, and lead with purpose in the skilled trades. From coaching his team to staying disciplined as an owner, this conversation covers what it takes to do business the right way — with accountability, hustle, and heart. If you're looking for insight on growth, leadership, or creating a rock-solid company culture, you're in the right place.

In this episode, Griffin Hamilton speaks with Steven Atkins, the Director of Facilities Management at Methodist University Hospital. They discuss Steven's journey into healthcare facilities management, the unique challenges faced in this sector, and the importance of compliance and paperwork. Steven shares insights on documenting tribal knowledge, emergency preparedness, and building a culture of safety. The conversation also delves into sustainability efforts and capital projects, emphasizing the role of optimization in achieving energy efficiency and cost savings. Key TakeawaysHealthcare facilities management involves navigating complex regulations and compliance requirements.Capturing tribal knowledge is crucial for maintaining operational efficiency in aging facilities.Emergency preparedness requires a multidisciplinary approach and regular drills.Sustainability initiatives can lead to significant cost savings and improved operational efficiency.Building trust with administration is essential for successful emergency management programs.

Join me in a raw and real conversation with Greg Christensen, host of CMMS Radio, as we dive into why genuine win-win situations are so elusive in business. Greg shares insights into maintaining integrity, navigating the complexities of rapid growth, and staying focused on adding real value. Whether you're leading teams, managing facilities, or scaling a business, Greg's perspectives on accountability, intentionality, and authenticity provide actionable takeaways to keep your mission clear and impactful.