Management Research

Dear listeners! In this episode, I dive into a topic that's both technical and deeply human: how we measure burnout. You've probably heard of the Maslach Burnout Inventory (MBI) - it's the most widely used tool out there. But is it really the best option? Drawing on critiques by Kristensen and colleagues (2005), I explore why the MBI might not give us a coherent or actionable picture of burnout. Its three dimensions - emotional exhaustion, depersonalisation, and reduced personal accomplishment—are measured independently, even though burnout is defined as the simultaneous presence of all three. This mismatch between concept and measurement can lead to confusion and questionable conclusions. Instead, I talk about why I prefer the Copenhagen Burnout Inventory (CBI). It's clear, research-backed, and openly accessible. More importantly, it focuses on emotional exhaustion, which many agree is the core of burnout. I also touch on an important ethical question: how do we approach burnout assessments at work without stigmatising individuals? I argue for anonymous, organisation-wide surveys - ideally on a quarterly basis - as a way to surface problems early, reduce bias, and promote real dialogue. This episode is for anyone interested in HR, leadership, or just better understanding the people around you. Give it a listen - and let me know what you think.   Best Eugene (Yevgen) PS. Our book: https://link.springer.com/book/10.1007/978-3-031-56615-8 #burnout #emotionalexhaustion #burnoutmeasurement #leadership #humanresources #organizationalhealth #CopenhagenBurnoutInventory #CBI #MaslachBurnoutInventory #MBI #mentalhealthatwork #futureofwork #podcast #managementresearch

Hello again, dear listeners, In this episode of my #burnoutprevention and #wellbeing series, I take you on a journey into the heart of problem-solving in complex work environments - by simply asking why. Inspired by a well-known technique from #processmanagement, we explore how repeatedly asking “why?”- five times, to be exact - can reveal the hidden roots of psychological strain at work. Using the example of a talented employee struggling with the blurred boundaries of remote work, I reflect on how individual challenges often point to broader structural or cultural issues. We'll also look at what organisations can do, from redesigning job roles to supporting skills like mental switching and mindfulness. Sometimes, solutions don't require a major overhaul - just a deeper understanding and a bit of creativity. Whether you're a #manager, #HRprofessional, or just curious about the human side of work, this episode will offer new insights into how stress emerges - and how it can be gently defused. As always, thank you for tuning in. Your comments and shares help spread these ideas further! Best, Eugene (Yevgen) #mentalhealth #rootcauseanalysis #5whys #remotework #stressmanagement #psychologicalsafety #processdesign #employeeexperience #mindfulness #workplacewellbeing #reflection #podcast

Hello dear listeners, In this latest episode of my #wellbeing and #burnoutprevention mini-series, I invite you to explore an unconventional but surprisingly effective tool for uncovering hidden workplace problems: projective techniques - with a little help from a deck of tarot cards. When we don't yet know what we're looking for, traditional #metrics and KPIs can fall short. In such moments, we need to open up space for interpretation, reflection, and intuition. Inspired by a story from my own experience during a complex HR case in Kyiv, I share how a simple tarot spread unexpectedly led to one of the most insightful problem-solving discussions I've ever facilitated. This episode is a reflection on how we access our deeper insights, stimulate creative thinking, and give voice to the undercurrents in our organisations. It's not about fortune-telling—it's about making the invisible visible. Join me in exploring how abstract images and symbolic thinking can unlock new perspectives in your team or company. You might be surprised by what emerges. Warmly, Eugene (Yevgen) #burnout #emotionalintelligence #decisionmaking #intuition #hr #organizationalpsychology #reflection #leadership #problemsolving #creativethinking #psychologicalsafety #podcast #businesspsychology

Hello dear listeners, In this new episode of my #wellbeing and #burnoutprevention mini-series, I dive into something a bit different—but truly inspiring: the power of creative, low-tech ideas to reflect and improve emotional climate at work. From smiley strips on office doors to mood chips in transparent tubes, colourful coffee cups, chocolate-based feedback, and even burnout dartboards - these clever tools were all proposed by my brilliant students in a recent business psychology class. They prove that emotional wellbeing doesn't always need expensive systems - it can start with paper, colour, and trust. Tune in to hear how simple #visualtools can open important conversations about #emotions, #stress, and early signs of #burnout in the workplace. Sometimes, the most insightful solutions come from those just entering the field. As always, thank you for listening - and your shares, comments, and feedback mean the world to me! Warmly, Eugene (Yevgen) #mentalhealth #emotionalwellbeing #processmanagement #leadership #psychologicalsafety #employeeexperience #organizationalhealth #visualmanagement #futureofwork #humanfactors #podcast #businesspsychology

Hello dear listeners In this new episode of my #wellbeing and #burnoutprevention mini-series, I explore how visual process management techniques can be adapted to monitor emotional wellbeing in the workplace. Inspired by simple tools like visual boards for missing equipment and feedback buttons at Frankfurt Airport, I discuss how small visual cues - like smiley buttons in lifts (elevators) - could help detect emotional stress patterns across different departments. Subtle emotional signals often go unnoticed, especially in hierarchical organisations, but with creative #visualmanagement, we might find new ways to identify and address #stress before it leads to #burnout. Enjoy the episode—and your feedback, comments, and shares mean a lot to me! Best, Eugene (Yevgen) #mentalhealth #emotionalwellbeing #processmanagement #leadership #workplaceculture #organizationalhealth #stressawareness #employeeexperience #humanfactors #reflection #podcast

Hello again, dear listeners, In this episode of my #wellbeing and #burnoutprevention mini-series, I introduce a simple yet powerful exercise borrowed from #processmanagement: “Process Stapling.” Originally used to visualise and improve workflows, this technique can also offer surprising insights into how burnout emerges within everyday job processes. By stapling together not only task descriptions but also the emotional and psychological demands tied to each activity, we can identify pain points and mismatches early - before they turn into chronic stress or emotional exhaustion. It's not just about what people do, but how they feel while doing it. Tune in to hear how understanding work processes from both technical and human perspectives can lead to healthier, more sustainable roles - where both #efficiency and #mentalhealth are taken seriously. As always, I'm not a trained psychologist, so I encourage you to think critically and explore further. Enjoy the episode - and thank you for your continued support through comments and shares! Best, Eugene (Yevgen) #burnout #employeeexperience #emotionalexhaustion #processdesign #jobdemands #psychologicalsafety #workplacewellbeing #humanresources #processimprovement #reflection #podcast

Hello again, dear listeners, In this thought-provoking episode of my #wellbeing and #burnoutprevention mini-series, I dive into a surprisingly powerful tool: #reversethinking. What happens when we flip the question from “How can we prevent #burnout?” to “How could we create it?” Inspired by a book section that's both insightful and unsettling, I explore how #chaos, #emotionalexhaustion, and #socialpressure contribute to burnout—often in ways we don't immediately recognize. From #mentalload to Mary's late-night student emails, these examples highlight how easily burnout can take root, even with the best intentions. As always, I'm not a trained psychologist, so I invite you to reflect critically and explore further if the topic speaks to you. Enjoy the episode—and as always, your feedback, comments, and shares mean the world. Best, Eugene (Yevgen) #mentalhealth #selfcare #emotionalwellbeing #workplacewellbeing #stressmanagement #reflection #podcast

Welcome back, dear listeners, In this second part of my mini-series on #wellbeing and #burnoutprevention, I continue exploring the complexities of #burnout. This time, I focus on its causes, warning signs, and practical strategies for prevention. While I share key insights, please remember that I am not a trained psychologist—so I encourage you to think critically and seek additional information if this topic interests you. Enjoy the episode! Feel free to comment and share—your support truly matters. Best, Eugene (Yevgen)  

Welcome, dear listeners, In this episode of my mini-series on #wellbeing and #burnoutprevention, I explore the history of the concept of #burnout and discuss how it differs from #depression. While I share key insights, please remember that I am not a trained psychologist—so I encourage you to think critically and seek additional information if this topic interests you. Enjoy the episode! Feel free to comment and share—your support truly matters. Best, Eugene (Yevgen)  

Welcome, dear listeners! Today, I continue my miniseries on employee and manager well-being. This series is based on our book about burnout prevention through process management tools (links below). In this episode, I take you through the long history of process management—a crucial foundation for understanding why burnout happens and how we can effectively counteract it. Tune in, enjoy, and share your thoughts in the comments! Best, Eugene (Yevgen)

Welcome, dear listeners, to the next episode of this #wellbeing miniseries of my #podcast!   Today, I briefly talk about Chapter 1 of our #book on #burnoutprevention. In this chapter, @Jürgen Moormann and I set a clear target regarding the book and its audience, especially those experiencing #burnout right now.   Enjoy and share with those for whom it matters!   Best Eugene (Yevgen)

Dear listeners   Today, I start the new mini-series on the well-being of managers and employees. Mainly, I will focus on our book and introduce you to its structure, motivation, and key ideas. In our book, we focused on #proessmanagement and its tools to prevent #burnout occurrence (should also work for other #mentalhealth issues at work).  Enjoy and leave your comments as #wellbeing and #burnoutprevention.  Linke to our book: Springer Amazon International Amazon UK Amazon Germany/Austria Best Eugene (Yevgen)

After a long break (over 1 month), welcome, dear listeners!   It's been a while as I had many obligations (teaching, research, administration, application for third money financing, holidays, baby, etc.). But I hope to continue starting from now! In this #episode, I continue talking about the #SWOT a#nalysis. This time, I talk about the #externalvalidity of your SWOT-based #strategy. Can you find #evidence that your ideas would work? Can you find similar situations or markets, where a similar strategy worked? Do you know people who succeeded in having a similar type of #capabilities / #competencies? If yes, it is a good sign for your strategy! If not: you are either genies or you made a mistake. The latter is, unfortunately, more probable.   Good luck and enjoy!   Best Eugene (Yevgen)

Welcome, dear listeners,   today, I continue elaborating on the topic of #SWOT #analysis. In particular, I discuss how to match #strengths, #weaknesses, #opportunities, and, #threats. I show matching on an example of a job seeker.   Enjoy, share, and comment - it does matter!   Best Eugene (Yevgen)

Dear listeners! In this episode, I continue elaborating on the topic of #SWOT #analysis. Today, I will give you some input on how to prioritise the aspects that you included in the quadrants of S W O and T. Enjoy, share, and comment - it does matter!   Best Eugene (Yevgen) 

Welcome, dear listeners,   In this #podcast episode, we continue discussing the #swot #analysis. In particular, we discuss approaching the quadrants of #opportunties and #threats.  I suggest using the #market-based view and #5forces framework.   Enjoy, comment, make suggestions, and share - it does matter!   Best Eugene (Yevgen)

Welcome to the next episode of my podcast! Today we elaborate on the #strengths and #weaknesses of the #swot #analysis. I suggest the resource-based view (#rbv) and the capability-based view (#cbv) to introduce concreteness and structure to the SWOT analysis.   Enjoy, comment, and share!   Best Eugene (Yevgen)

Dear listeners of my podcast   Today, I start the next mini-series dedicated to #SWOT #analysis. I am a big #critic of the analysis, but don't get me wrong - I like the #strategicmanagement #tool if it is applied correctly. This happens, unfortunately, more seldom than I would wish.  In this episode, I mention some of the #criticisms and, in doing so, prepare the basement for the next episode, where we are going address the critical aspects one by one.   Enjoy, share, comment, and subscribe - it does matter!   Best Eugene (Yevgen) 

Dear listeners!   Today, we are finalising our series dedicated to #5forces #framework by #Porter. In addition to the original framework, Grant and Jordan (2015) suggested two more #forces - #complements and #government. In this episode, we talk about the last 7th force - the government.  Enjoy, share, comment, and subscribe - as always, it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners!   Today, I elaborate on what other forces are missing in the #5forces #framework by #Porter. One of the suggestions from  GRant and Jordan (2015) would be the inclusion of 6th #force - #comlements. Complements should have the opposite effect of #substitutes on your core product.   Enjoy, comment, and share - it does matter ;)   Best Eugene (Yevgen)

Welcome to the next episode, dear listeners! Today, we discuss the final driver for the 5th force in the #5forces #framework by #Porter. We talk about the ability to integrate vertically (#insourcing) and its impact on the #bargainingpower of #buyers and #suppliers.  Enjoy, comment, and share - it does matter!   Sincerely Eugene (Yevgen)

Welcome, dear listeners,   today, I talk about the next driver influencing the #bargainingpower of #buyers or #suppliers - one of the forces in the #5forces #framework by #Porter. Have you considered that the clearer it is what you do, the less people are willing to pay for this? What about you? How often are you not willing to pay a high price, if you (don't) know the background information? Enjoy this episode, share it with your friends to help them negotiate better, and comment - it does matter!   Best Eugene (Yevgen)

Welcome to my next episode, dear listeners!   Today, I talk about the influence of concentration and size of #buyers (the same relates to #sellers) on their bargaining power # one of the five #forces in the #5forces #framework by #Porter. It is an obvious relationship but maybe you haven't thought of it yet. Enjoy, share, comment, and subscribe - it does matter!   Best Eugene (Yevgen)

Welcome to my new episode! I know it was a long break but I had a very good reason (family) to skip some episodes. Today, I continue and start with the topic of the relation of buyer's product quality to the supplied parts.    Enjoy, share, subscribe, and comment - it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners!   Today, I dedicate the episode of my #podcast to the influence of #competition among #buyers on the #bargaining power of a #supplier. A short example illustrates the importance of this driver for the #bargainingpower as a force in the e#5forces #framework by #Porter.   Enjoy, comment, and subscribe - it does matter!   Best Eugene (Yevgen) 

Dear listeners   In this episode, I continue elaborating on the #bargainingpower - one of the #5forces #framework forces by #Porter. Today, I talk about the #productdifferentiation and its influence on the #switchingcosts. Enjoy this short episode, give me a like, and comment - it does matter!   Best Eugene (Yevgen)

Dear listeners   I have an interesting #podcast episode today: I start elaborating on a new force in the #fiveforces framework by Porter - Bargaining Power over Suppliers (which I combine with the #BargainingPower of Buyers). Today, I talk about one of the #drivers for this force - the proportion of #costs of an item in the final product (or service) #price. I also prepared two examples for you. Enjoy and comment - it does matter!   Best Eugene (Yevgen)

Hello, dear listeners!   Today, we finalise the "#Rivalry among #Competitors" - one of the five forces in the #5forces #framework by #Porter. In this episode, I talk about two related drivers for this force - #economiesofscale and Ratio of #Fixed to #Variable #costs. I hope that you will like my examples. Enjoy!   Best Eugene (Yevgen)  

Hello, dear listners,   I am glad to share with you the next episode of my #management #research #podcast. This time I talk about two drivers of the rivalry among competitors (one of the #forces in the #5forces #framework by #Porter). I explain the role of Excess Capacities and Exit Barriers in heating the price competition.  Enjoy, comment, share, and subscribe - it does matter!   Best Eugene (Yevgen)

Welcome, dear friends and colleagues,   today, I share the next episode in my #management #research #podcast dedicated to the #fiveforces framework by #Porter. In this episode, I talk about the #product #differentiation.  I try to extrapolate this knowledge to the individual level. If you are a #jobseeker, this episode might help you understand how to correctly #position yourself in the #jobmarket. Enjoy, subscribe, share, and comment - it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners!   Welcome to the new episode of the #management #research #podcast. Today, we start working on the new force from the #5forces framework by #Porter: #rivalry among #competitors. In this specific #episode, I introduce you to the two drivers for this force - #concentration and #diversity of #competitors.   As you have noticed, I shortened the name of the episode - #YouTube complained about the length of the name of the previous episode ;) Enjoy, share, comment, and subscribe - if does matter!   Best Eugene (Yevgen)

Welcome, dear listeners,   Today, we finalise one of the forces in the #5forces framework by #Porter. We talk about the relative effectiveness of the barriers that we mentioned in the previous episodes. We often forget to think that laws change, customer preferences change, and even very distinct firms approximate each other in their business models and product designs. Consequently, what we saw as a barrier yesterday, may not exist today. Moreover, the more protected a market is, the more profitable, and, in turn, the more interesting it is for your competitors. Enjoy, share, subscribe, and comment - it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners,   In this episode, I talk about #retaliation #strategy or retaliation actions. This is on of the anticipated drivers for the Threat of Entry - one of the forces in the e#5forces framework by #Porter. The main idea is that the fact that incumbent market players may retaliate if you (try to) join their market may hinder you form entering the market. Yet, this driver if related to the intensity of competition - the higher the competition, the harder it is to retaliate for dispersed incumbents. If the market is being dominated by a few firms with plenty of resources, such actions are nothing but #signalling. And not only to you, but also for other potential entrants and, thus, a desired strategy.    Good luck and subscribe, share, and comment - it does matter!   Best Eugene (Yevgen)

Hello and welcome to the next episode of my podcast!   Today, we continue talking about the #5forcesframework of #Porter. In particular, we discuss the next driver of the #threatofentry - #legalbarriers. You may be lucky to enjoy the #protectedmarket or unlucky to have a very open and #easy-to-enter #market. The trick is that these barriers may appear and disappear and it is better to be prepared for this situation. Enjoy, subscribe, share, and comment - it does matter.   Best Eugene (Yevgen)

Hello, dear listeners! Today, I continue with the topic of the #threatofentry. As the next driver of this force from the #forces #framework by #Porter, I elaborate on the access to the #distributionchannels. I wish I could provide you with an example of success, but in this episode, I talk about a failed idea. But, we learn from our mistakes, hopefully. ;)   Enjoy, comment, share, and subscribe - it does matter!   Best Eugene (Yevgen)

Dear listeners   I see that the names for the episode become longer ;) The reason is a bit complex #structure of the course of #strategicmanagement.  But we'll manage to establish a good understanding of the course.  In this episode, I talk about the product #differentiation. The more different your products are from the competitors' products, the harder it is to switch for the customers. Interestingly, it works in both ways: your customers have it hard to #switch to your #competitors, but also your competitors' customers have it hard to switch to your product.  Enjoy, share your thoughts in the comments section, subscribe, and share - it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners,   Today, I continue elaborating on the #threatofentry as a force in the #5forces framework by Porter. We talk about the #absolutecostadvantage - a tangible, intangible, or human resource that allows firms to easily join the market and become successful.  Don't forget to share, comment, subscribe, and enjoy! Best Eugene (Yevgen)

Welcome, dear friends and listeners, Today, we continue elaborating on the topic of #threatofentry - one of the forces in the #5forces framework by #Porter. We talk about the next driver - a factor that can increase or decrease the threat of someone joining your market. We talk about the #economiesofscale. Enjoy the examples, share yours in the comment section, and subscribe - it does matter!   Best Eugene (Yevgen)

Hello and welcome to the next episode of my #management #research #podcast, dear listeners! Today, we start elaborating on the next #force in the #5forces #framework of #porter - the #threatofentry. The threat of entry is driven by several factors. I discuss one of these factors in this episode - the #capitalrequirements.   Enjoy, share, subscribe, and comment - it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners!   Today, we are talking about the #5forces framework by #porter. One of the forces that shape the market and should influence your success is the #threatofsubstitutes. #substitutes are the #products (or #services) that are different in nature but may offer you a similar result. Think of butter vs margarine - different in nature (made of milk vs sunflower oil) but both may be used for breakfast. Moreover, the conditions of usage have an impact on the #propensitytosubsitute: while margarine for breakfast is seldom preferred, margarine for backing easily substitutes butter and only a few can taste the difference. Enjoy this #episode, #subscribe, #comment, and #share - it does matter!   Best Eugene (Yevgen) 

Welcome to the next episode in my Strategic Management series!   Today, we talk about two #theories (or views) about how to achieve a #sustained #competitiveadvantage. While the Market-based View (#mbv) focuses on the market and industry analysis, the Resource-based View (#rbv) focuses on the firm's internal #resources and #comeptencies (or #capabilities). After years of academic debate, we discovered that firms need both and that there are minor contradictions and both can be applied simultaneously.   Enjoy, comment, subscribe, and share - it does matter!   Best Eugene (Yevgen)

Welcome dear listeners! Today, I talk about the three main #drivers of #profit of a #firm. These are the #intensity of #competition, #value for the #customer (and it is not the #price), and the #bargaining power over a customer. Enjoy, share, subscribe, and comment - it does matter!   Best Eugene (Yevgen)

Welcome! Today, I continue elaborating on the topic of #pathdependency. In this episode, I provide you with some examples of path dependencies but also with examples of how you can apply the #theory to make your personal or business life better!  Enjoy, share, comment, and subscribe - it does matter! Best Eugene (Yevgen)

Welcome, dear listeners,   In my new episode, I talk about the #pathdependency theory and explain why we use the #QWERTY keyboard. Path dependency is a very powerful, yet a bit deterministic #theory which is of great importance for a good #strategist.  Enjoy, subscribe, share, and comment - it does matter!   Faithfully Eugene (Yevgen)

Welcome, dear listeners! Today, I talk about one of the tools for the #environmental #analysis in #strategicmanagement - #pest. PEST stands for #political, #economic, #social (& #cultural), and #technological factors. Although the tool is vague and has plenty of issues (I mention those briefly), it is the best that we have for now. So, apply it wisely and learn the weaknesses before analysing the market environment! Share, subscribe, comment, and enjoy - it does matter!   Best Eugene (Yevgen)

Welcome, dear listeners! Today, I talk about differences in #strategicmanagement for #nonprofit #organisations. Interestingly, some scholars argue that non-profit organisations work in a different environment and, thus, economic mechanisms work for them differently. So, can we apply the knowledge from the field of strategic management or do we need a specific -#strategic #management for non-profits? In this #podcast episode, I try to give an answer to this question. Enjoy, share, subscribe, and comment - it does matter!   Best Eugene (Yevgen) 

Welcome, dear listeners, to the next episode of my #managementresearch #podcast! Today, I briefly talk about #Corporate #Social #Responsibility (#csr) and the reason why this topic is debated. There is no clear view on CSR in any country, but we know that responsible acting is something desired. But why do many fail in pursuing CSR? Or why do we have so many visions of the concept? Why are firms not always happy if being asked to act more responsibly? I try to answer some of these questions in this episode. Please share your opinion on the issue and give your examples of (un)successful CSR policies. Best Eugene (Yevgen) 

Welcome, dear friends and listeners! In today's show, I talk about the #stakeholders and a simple way to organise them and #manage them. Based on the two scales - level of interest and level of power - stakeholders can be approached in a structured way. When developing your #strategy, you should always think about whose #interest you are developing it. Enjoy, subscribe, share, and comment - I am eager to know your opinion!   Best Eugene (Yevgen)

Welcome, dear listeners, to the next #episode in my #management #research #podcast!   Today, I talk about the roles of strategy: - decision-making support, - coordination device, - targeting and motivation, and - animation and orientation.   Enjoy and share your thoughts in the comment section below!   Best Eugene (Yevgen)   

Welcome, dear listeners, to the next #episode in the #management #research #podcast! Today, I talk about the intended and emergent strategy. These are two opposing poles in the approach to #strategising. Would you make a very precise plan and stick to it (#intendedstrategy) or will you try to remain flexible and grasp any opportunity that emerges on the market (#emergentstrategy)? In real life, the #strategies and strategising of firms and individuals are somewhere in between. Enjoy, share, comment, and subscribe - it does matter!   Best Eugene (Yevgen)

Dear friends In my previous episode, I gave examples of strategic moves in #warinukraine. In this episode, I give a definition and provide you with some examples of #strategic moves at an individual's and a firm's level. In the end, I also share with you my vision regarding #tourism #investments in #Tyrol and #Innsbruck that I hold for wrong strategic moves, by the way.  I am eager to hear your examples and feedback! Use the comment section below to share your thoughts and ideas.   Best Eugene (Yevgen)