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HPE Tech Talk
How can we protect our institutional memory?

HPE Tech Talk

Play Episode Listen Later Oct 9, 2025 21:47


How do we protect our institutional memory? This week, Technology Now explores the importance of organisational memory and the biggest challenges which can lead to its erosion. We dive into how it could be preserved, and why this is vital for our organisations. Rom Kosla, CIO for HPE, tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Rom Koslahttps://www.linkedin.com/in/koslaSourceshttps://www.bls.gov/news.release/pdf/tenure.pdfhttps://www.panopto.com/resource/valuing-workplace-knowledge/https://www.britannica.com/science/Dewey-Decimal-Classificationhttps://www.britannica.com/biography/Melvil-Dewey

Face Forward - Communications, Engagement & Leadership.
138 | Mind The Gap Research: Insights on Organisational Culture | Sadhbh O'Flaherty & Scott McInnes

Face Forward - Communications, Engagement & Leadership.

Play Episode Listen Later Oct 9, 2025 36:58


SUMMARY In this episode of the Building Better Cultures podcast, Sadhbh O'Flaherty takes over the mic to interview Scott McInnes about his recent research titled 'Mind the Gap.' The research explores the cultural challenges organisations face today, particularly through the lens of Chief People Officers (CPOs) in Ireland. The conversation delves into the motivations behind the research, key findings, and actionable insights for organisations looking to improve their culture. Key themes include leadership skill and will, the role of managers, the importance of learning and development, accountability for values, and the challenge of disconnection in the workplace. Scott emphasises the need for intentionality in creating a strong organisational culture that aligns with business strategies.  Mind The Gap Research: http://bit.ly/4gXtNp2    TAKEAWAYS Connection among HR leaders is crucial.  Understanding culture challenges requires frontline insights.  Leaders set the tone for organisational culture.  Everyone in the organization owns the culture.  Managers play a key role in translating values to teams.  Learning should be prioritized beyond formal courses.  Accountability for values strengthens organisational culture.  Feedback is essential for personal and professional growth.  Intentionality is key in fostering workplace connections.  Culture impacts business outcomes significantly.    CHAPTERS 00:00 Introduction to the Podcast and Research 02:02 The Motivation Behind the Research 04:28 Leadership Skill and Will 06:55 The Manager Factor 10:54 Skills for Today and Tomorrow 15:09 Accountability for Values 20:54 The Challenge of Disconnection 27:22 Surprises from the Research 29:18 Connecting Themes to Business Outcomes 32:34 Actionable Steps for Organisations 

Skip the Queue
Behind the scenes at The Traitors Live Experience - Neil Connolly

Skip the Queue

Play Episode Listen Later Oct 8, 2025 47:32


This week on Skip the Queue, we're stepping into the turret and turning up the tension, as we explore one of the UK's most talked-about immersive experiences.Our guest is Neil Connolly, Creative Director at The Everywhere Group, who have brought The Traitors Live Experience to life. With over 10 million viewers watching every betrayal, backstab and banishment on the BBC show, expectations for the live version were nothing short of murderous.So, how do you even begin to transform a TV juggernaut into a thrilling, guest-led experience? Let's find out who's playing the game… and who's about to be banished…Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references: The Traitors Live website: https://www.thetraitorslive.co.uk/Neil's LinkedIn: https://www.linkedin.com/in/neil-connolly-499054110/Neil Connolly is a creative leader of design and production teams focused on development, production and installation of live theatre, entertainment, multi-media and attractions for the themed entertainment industry worldwide.Neil began his career as a performer, writer, producer & artist in Londons alternative theatre/art scene. It was during this time Neil developed a love and passion for story telling through the platform of interactive playable immersive theatre.Having been at the vanguard of playable & immersive theatre since 2007, Neil had a career defining opportunity in 2019 when he devised, wrote & directed an immersive experience as part of Sainsbury's 150th Birthday Celebrations. Making him the only immersive theatre & game maker in the world to have HRH Elizabeth Regina attend one of their experiences.In a distinguished career spanning 20 years, Neil has brought that passion to every facet of themed entertainment in the creative direction and production of attractions such as; Handels Messiah, Snowman & The Snowdog, Peppa Pig Surprise Party, Traitors Live, The Crystal Maze Live Experience, Tomb Raider Live Experience & Chaos Karts, an AR go-kart real life battle. Other clients and activations include: Harrods, Sainsbury's, Camelot/The National Lottery, Samsung, Blenheim Palace, Land Rover and Warner Brothers.Neil has worked across 4 continents for many years with private individuals; designing, producing and delivering live entertainment on land, sea & air. A world without boundaries requires freethinking.Neil is currently working with Immersive Everywhere on creative development of show and attraction content for projects across U.K, Europe, North America & Asia. Transcriptions:  Paul Marden: This week on Skip the Queue, we're stepping into the turret and turning up the tension as we explore one of the UK's most talked about immersive experiences.Paul Marden: Our guest is Neil Connolly, Creative Director at The Everywhere Group, who've brought The Traitor's live experience to life. With over 10 million viewers watching every betrayal, backstab and banishment on the BBC show, expectations for the live version were nothing short of murderous. So how do you even begin to transform a TV juggernaut into a thrilling guest-led experience? Let's find out who's playing the game and who's about to be banished.Paul Marden: So, we're underground. Lots of groups running currently, aren't they? How did you make that happenNeil Connolly: Yeah, so now we're two floors under us. There's a lower basement and some other basement. So the building that we are in, there's a family in the 1890s who owned all of the land around Covent Garden and specifically the Adelphi Theatre.Paul Marden: Right.Neil Connolly: And they wanted their theatre to be the first theatre in the UK to have its lights powered by electricity. So they built their own private power station in this building. Like, literally like, all this, this is a power station. But unfortunately for these the Savoy had taken to that moniker, so they quickly built their important institution. The family had this building until the 1980s when the establishment was assumed through the important UK network.Neil Connolly: And then it was sat there empty, doing nothing for 40 years. And so the landlord that is now started redeveloping the building 10 years ago, added two floors onto the top of the building. So now what we're in is an eight-storey structure and we've basically got the bottom four floors. Two of which are ground and mezzanine, which is our hospitality area. And the lower two floors, which are all in the basement, are our experience floors. What we're looking at right now is, if you look off down this way to the right, not you people on audio, but me here.Neil Connolly: Off this side is five of the round table rooms. There's another one behind me and there's two more upstairs. And then I've got some Tretters Towers off to the left and I've got my show control system down there.Neil Connolly: On the floor above me, we've got the lounges. So each lounge is connected to one of the round table rooms. Because when you get murdered or banished, one of the biggest challenges that I faced was what happens to people when they get murdered or banished? Because you get kicked out of the game. It's not a lot of fun, is it? Therefore, for me, you also get kicked out of the round table room. So this is a huge challenge I face. But I built these lounge concepts where you go— it's the lounge of the dead— and you can see and hear the round table room that you've just left. We'll go walk into the room in a while. There's lots of interactivity. But yeah, super fun. Neil Connolly: But unfortunately for these the Savoy had taken to that moniker, so they quickly built their important institution. The family had this establishment until the 1980s when the establishment was considered through the important UK network.Paul Marden: Yeah. So we've got 10 million people tuning in to Traitors per episode. So this must be a lot of pressure for you to get it right. Tell us about the experience and what challenges you faced along the way, from, you know, that initial text message through to the final creation that we're stood in now.Neil Connolly: So many challenges, but to quote Scroobius Pip on this, do you know Scroobius Pip? Paul Marden: No. Neil Connolly: Great, he's amazing. UK rapper from Essex.Neil Connolly: Some people see a mousetrap and think death. I see free cheese and a challenge.Neil Connolly: There's never any problems in my logic, in my thinking. There's always just challenges to overcome. So one of the biggest challenges was what happens to people when they get murdered or banished. The truth of the matter is I had to design a whole other show, which happens after this show. It is one big show. But you go to the Lounge of the Dead, there's more interactivity. And navigating that with the former controller, which is O3 Media and IDTV, who created the original format in the Netherlands, and basically designing a game that is in the world and follows the rules of their game with some reasonable adjustments, because TV and live are not the same thing.Neil Connolly: It takes 14 days to film 12 episodes of The Traitors. Paul Marden: Really? Okay. Neil Connolly: So I was like, how do I truncate 14 days of somebody's life down into a two-hour experience and still deliver that same impact, that same power, that same punch?Paul Marden: Yep.Neil Connolly: But I knew from the beginning of this that it wasn't about time. There is a magic triangle when it comes to the traitors, which is time, space, atmosphere. And time was the thing that I always struggled with. I don't have a Scottish cattle show, and I don't have two weeks. No. So I'm like, 'Cool, I've got to do it in two hours.' So our format follows exactly the same format. We do a breakfast scene, then a mission, then a roundtable banishment, then there's a conclave where the traitors meet and they murder somebody. And I do that in a seven-day structure, a seven-day cycle. But it all happens within two hours around this round table.Neil Connolly: I'm the creative director for Immersive Everywhere. We're a vertically integrated structure in the sense that we take on our own venues. So we're now standing in Shorts Gardens in the middle of Covent Garden. So we've leased this building. We've got a lease that is for a number of years and we have built the show into it. But we also identify the IP, go after that ourselves, we capitalise the projects ourselves. We seek strategic partners, promoters, other people to kind of come involved in that journey. But because we're also the team that are licensing the product, we are also the producers and I'm the creative director for that company. So I developed the creative in line with while also getting the deal done. This is incredibly unusual because other producers will be like, 'Hey, I've identified this IP and I've got it.' Now I'm going to approach a creative agency and I'm going to get them to develop the product. And now I've done all of that, I'm going to find someone else to operationally put it on, or I'm going to find a venue to put it on in, and then I'm going to find my ticketing partner.  But we don't do that. We have our own ticketing platform, and we have our own database, so we mark our own shoulders.Neil Connolly: As well as other experiences too. Back, we have our own creative industry, we are the producers, we are the female workers. So we cast it, we hire all the front of house team, we run the food and beverage, we run the bars. The operations team is our operations team because they run the venue as well as the show at the same time. So that's what I mean. We're a vertically integrated structure, which means we do it, which makes us a very unusual proposition within... certainly within the UK market, possibly the world. It makes us incredibly agile as a company and makes us to be able to be adaptive and proactive and reactive to the product, to the show, to the market that we're operating in, because it's all under one roof.Neil Connolly: This show started January 24th, 2023. Right. It's very specific because I was sitting on my sofa drinking a lovely glass of Merlot and I had just watched... UK Traitors, Season One. Yep. Because it came out that Christmas. Immediately I was like, 'Oh my God, this is insane.' And then I got a text message that particular night from our head of licensing, a guy named Tom Rowe, lovely man. And he was like, Neil, I'm at a licensing event with some friends of mine and everyone's talking about this thing called Traitors. I've not watched it. Have you watched it? Sounds like it might be a good thing. And so I sat back and drank my Merlot. And about five minutes later, I text him back and I was like, Tom, get us that license.Neil Connolly: And then I sent him a bunch of other details of how the show in my head would work, both from a commercial standpoint, but also from a creative standpoint, because I'm a commercially minded creative. Right. So I instantly took out my notebook and I started writing down exactly how I thought the show was going to do, the challenges that we would face and being able to translate this into a live thing. But I literally started writing it that night. And then he watched the first episode on the train on the way home. And then he texted me the next morning and he was like, 'I love it.' What do we need to do? And I was like, 'Get us in the room.' Two days later, we were in the room with all three media who own the format globally.Paul Marden: Okay.Neil Connolly: So we sat down and then they came to see one of our other shows and they were like, 'Okay, we get it now.' And then that was like two and a half years of just building the show, getting the deal done and facing the myriad of challenges. But yeah, sometimes it just starts with the text message.Paul Marden: So they get to experience all the key parts of the TV.Neil Connolly: All the key beats. Like right now, I'm holding one of the slates. They're not chalkboard slates. Again, this is... Oh, actually, this is a good challenge. So in the TV show, they've got a piece of slate and they write on it with a chalkboard pen. This seems so innocuous and I can't believe I'm talking about this on a podcast.Neil Connolly: Slategate was like six months of my life. Not in its entirety, but it was a six month long conversation about how we do the slates correctly. Because we do... 48 shows a day, six days a week. And those slates will crack. They will bash. And they're kind of a bit health and safety standards. I was like, can't have them. Also, they write on them with chalk pens, white ink chalk pens. But in the TV show, you only do it once a night. Yeah.Paul Marden: And then you have a producer and a runner.Neil Connolly: They just clean them very, very leisurely and set them back for the next day. And I was like, no, I've got to do a whole bunch of roundtable banishments in two hours. So we talked a lot about material, about style, literal viewership, because if you take a seat at the table. Yeah. If you're sitting at the table here, you'll notice that we've got a raised bit in the middle. If I turn mine around, the other person on the other side can't see it. So I was like, 'Okay, cool.' So we had to do a whole bunch of choreography. But also, the room's quite dark. Yes. At times, atmospheric. Yeah. In that magic triangle time-space atmosphere. So anything that was darker, or even that black slate, you just couldn't read it. And then there was, and then I had to— this is the level of detail that we have to go into when we're designing this kind of stuff. I was like, 'Yeah, but I can't clean off these slates with the white ink because everyone will have to have like a wet cloth chamois. Then I've just got loads of chamois around my venue that I just don't need.' And so then we're like, 'Oh, let's use real slates with real chalk.' And I was like, 'No, because dust will get everywhere.' I'll get chalk just all over my table. It'll just ruin everything. It'll ruin the technology that's inside the table because there's lots of hidden tricks inside of it. Paul Marden: Is there really? Yeah, yeah, yeah.  Neil Connolly: There's loads of hidden tricks inside the table. So after a while, going through many different permutations, I sat down with Christian Elenis, who's my set designer and my art director. And we were, the two of us were nearly in tears because we were like, 'We need,' and this only happened like.Neil Connolly: I would say two, three weeks before we opened. We still hadn't solved how to do the slate, which is a big thing in the show. Anybody who's seen the show and loves the show knows that they want to come in, they want to write somebody's name on the slate, and they want to spell the name incorrectly.Neil Connolly: Everyone does it on purpose. But I wanted to give people that opportunity. So then eventually we sat down and we were like, Christian, Neil. And the two of us in conversation went, why don't we just get a clear piece of Perspex, back it with a light coloured vinyl. And then Christian was like, 'Ooh,' and I'll make it nice and soft and put some felt on the back of it, which is what I'm holding. And then why don't we get a black pen? And we were like, 'Yeah,' like a whiteboard marker. And then we can just write on it. And then A, I can see it from the other side of the table. Thing one achieved. Two. Every marker pen's got an eraser on the top of it. I don't know why everyone thinks this is important, but it is. That you can just rub out like that, and I'm like, 'There's no dirt, there's no mess, and I can reuse this multiple times, like dozens of times in the same show.' And I know that sounds really weird, but that's the level of design I'm going to need.Paul Marden: I was just about to say, and that is just for the chalkboard. Yeah. Now you need to multiply that. How many decisions?Neil Connolly: How many decisions in each game. But also remember that there are eight round tables in this building. Each round table seats 14 people. And we do six sessions a day. So first ones at 10 a. m. Then we do 12, 2, 4, 6, and 8 p. m. So we do 48 shows a day, six days a week.Paul Marden: I love the concept that these are shows. This is not this is not visitor attraction. This is theater repeated multiple times a day for multi audience is concurrently.Neil Connolly: And I've just spent five minutes describing a slate to you. Yeah. But like, I haven't even got— it's like the sheer amount of technology that is in the show. And again, theatrical, like, look above our heads. Yeah. You've got this ring light above every seat. It's got a pin light. There's also microphones which are picking up all the audio in the room, which again is translating to the lounge of the dead. Every single one of the round table rooms has four CCTV cameras. Can you see that one in the corner? Each one of them is 4K resolution. It's quite high spec, which is aimed at the opposite side of the table to give you the resolution in the TV. In the other room. Then you've got these video contents. This is constantly displaying secret information through the course of the show to the traitors when they're in Conclave because everyone's in blindfolds and they took them off. They get secret instructions from that. There's also a live actor in the room. A live actor who is Claudia? They're not Claudia. They're not pastiches of Claudia. They are characters that we have created and they are the host of The Traitor's Game. Right. They only exist inside this building. We never have them portrayed outside of this building in any way whatsoever.Neil Connolly: They are characters, but they live, they breathe— the game of Traitors, the world of Traitors, and the building that we have designed and constructed here. And they facilitate the game for the people. And they facilitate the game for the people. One actor to 14 people. There are no plants, even though everyone tries to tell me. Members of the public will be convinced that they are the only person that's in that show and that everyone else is a plant. And I'm like, no, because that would be insane.Neil Connolly: The only actor in the room is the host.Paul Marden: 14 people that can sit around this table. How many of them are in the same group? Are you with your friends or is it put together where there are other people that you won't know in the room? If you book together, you play together.Neil Connolly: Yes. Okay, so if you don't book 14 people... Ah, we also capped the number of tickets that you can purchase to eight. Right. So you can only purchase a maximum of eight tickets unless you do want a full table of 14, at which point you have to then purchase a VIP package because you are booking out a whole table for yourselves. The game doesn't work if there's less than 10 people at the table. So there has to be 10, 11, 12, 13 or 14 people sat at a round table for the show to actually happen, for it to work. By capping the number of tickets that you book for eight, then that guarantees that strangers will be playing together. And that is the basis of strangers. Yeah, yeah. Like, you need to be sat around a table with people you know, you don't know, that you trust and you don't trust. Yeah. Fact of the matter. And do you see people turning on the others in their own group? Every single time. People think genuinely, and I love this from the public, you would think that if you're turning up as a group of eight and a group of four and a group of two, that the bigger group would just pick everybody off to make sure that someone in their group gets through to the end game.Neil Connolly: I'm sure they think that and they probably plot and plan that before they arrive on site. As soon as this game starts, gloves are off and everyone just starts going for each other. We've been open nearly two months now. I have seen, like, children murdered of their mothers.Neil Connolly: Husbands murder their wives, wives murder their husbands. I've seen, like, three generations—like, we get, because it's so intergenerational, like our lowest, the lowest age that you can play this is 12. Right. And then it's upwards. I've seen three generations of family come in and I've seen grandkids murder their own nan.Neil Connolly: Absolutely convinced that they're a traitor. Yeah, yeah, yeah. 100%. Or they banish them. Like, it's just mental. I've also seen nans, who are traitors, murder their grandkids.Neil Connolly: Like, and this is in a room full of strangers. They're just like, 'No, I'm not going to go for Barbara, who I met two hours ago in the bar. I'm going to go for my own grandson. It's mental.'Neil Connolly: The very, very first thing that I always think about whenever I'm creating an experience or whenever I'm designing a show is I put myself in the position of 'I'm a member of the public.' I have bought a ticketNeil Connolly: What's the coolest thing that I am going to do for my money? What is my perceived value of my ticket over actually what is the value of that ticket? I wanted to give people the experience of knowing what it was like to be sitting in one of these chairs at this table and feeling their heart. The pounding in their chest and I mean, the pounding in their chest, that rush of adrenaline from doing nothing— from sitting in a chair and all you were doing was sitting in a room talking to people and your heart is going.Neil Connolly: Because you're either being accused of being a liar. And trying to defend against it. And trying to defend against it. Or you actually are lying and you're trying to whittle your way out of it. And that feeling is the most alive that you will ever feel. Not ever. Like, I'm sure they're... No, no, no. But, like, give people that opportunity and that experience, as well as, like, access to the world of traitors and the law and everything else. But also, it's like any other theme park ride. People go on roller coasters because the imminent fear of death is always there. Yeah. And you feel alive. You're like, you've got such a buzz of adrenaline. Whereas, arguably, we do exactly the same thing as roller coasters, but in a much more longer-drawn format and multiple times. Yeah. And people do feel alive. When people walk out of the show, you see them go upstairs to the bar, and they are... Yeah.Paul Marden: You've said to me already that you don't use the word 'immersive,' but you know, I'm, I'm, I'm sat. The company is called 'immersive' everywhere. I'm sat behind the scenes. Okay. I'm sat in the room and the room is hugely convincing. It's like the highest fidelity escape room type experience that I've ever sat in. It feels like I'm on set, yeah, yeah. Um, I can totally believe that, in those two hours, you can slip. I sat on a game. It was only a two-minute game at iApple, but I was being filmed by one of the team. But within 30 seconds, I'd forgotten that they were there because I was completely immersed in the game. I can believe that, sitting in here right now, you could forget where you were and what you were doing, that you were completely submerged in the reality of the land that you're in.Neil Connolly: Yeah, 100%. Like, the world does not exist beyond these worlds. And for some people, like, I have my own definition. Everyone's got a different definition of what immersive is. I've got my own definition. But... I can tell you right now, as soon as people enter this building, they're in the bar, they're kind of slowly immersed in that world because the bar is a themed bar. It's done to the same, like we designed and built that bar as well. But as soon as they start descending that spiral staircase and coming into the gameplay floors, into the show floors, they just forget the rest of the world exists. And especially when they sit down at this table, it doesn't matter. I'm sat next to you here, but you could be sat at this table with your loved one, strangers, whatever. The gloves come off and just nothing exists apart from the game that you're about to go through.Paul Marden: You've been open now for a couple of months. More success than you were anticipating, I think. So pre-sales went through the roof? Yes. So you're very happy with the results?Neil Connolly: Yeah, yeah, we were. Yeah, well, we still are.Neil Connolly: We were very confident before we'd even started building the show, like the literal structural build, because we did very well. But then that set expectations quite high because I had a lot of people that had bought tickets and I was like, 'OK, I need to put on a good show for these people. And I need to make sure that they get satisfaction relative to the tickets that they bought.' But I don't feel pressure. I do feel anxiety quite a lot. Creatively? Yeah. I mean, I meditate every day.Paul Marden: But you've created this amazing world and you're inviting people into it. And as a creative, you're opening yourself up, aren't you? People are walking into the world that you've created.Neil Connolly: Yeah, this was said to me. This is not something that I came up with myself, and I do say this really humbly, but it was something that was said to me. It was on opening day, and a bunch of my friends came to playtest the show. And they were like, 'Oh, this is your brain in a building.'Neil Connolly: And I was like, 'Yeah, I hadn't thought about that.' But yeah, it is my brain in a building. But also that's terrifying, I think, for everybody else, because I know what happens inside my brain and it's really quite chaotic.Neil Connolly: But, you know, this I am. I'm so proud of this show. Like you could not believe how proud I am of this show. But also a huge part of my job is to find people that are smarter than me at the relative thing that they do, such as the rest of my creative team. They're all so much smarter than me. My job is vision and to be able to communicate that vision clearly and effectively so that they go, 'I understand.' The amount of times that people on the creative team turn around to me and go, 'Neil, that's a completely mental idea.' If people are saying to me, 'No one's ever done that before' or 'that's not the way things are done.'Neil Connolly: Or we can do that, but we're going to have to probably invent a whole new thing. If people are saying those things to me, I know I'm doing my job correctly. And I'm not doing that to challenge myself, but everything that I approach in terms of how I build shows is not about format. It's not about blueprints. It's not like, 'Hey, I've done this before, so I'm just going to do this again because I know that's a really neat trick.' I go back to, 'I made the show because I wanted people's heart to pound in their chest while they're sitting in a chair and make them feel alive.'Paul Marden: Is that the vision that you had in your head? So you're articulating that really, really clearly. Is that the vision that you sold to everybody on, not maybe day one, but within a couple of days of talking about this? No, it was day one.Neil Connolly: It was day one. Everyone went, that's a completely mental idea. But, you know, it's my job to try and communicate that as effectively and clearly as I can. But again, I am just one man. My job is vision. And, you know, there's lighting design, sound design, art direction, there's game logic. We haven't even gotten to the technology of how this show works yet, or how this room works.Neil Connolly: Actually, I'll wander down the corner. Yeah, let's do that. But, like, there's other, like, lots of hidden tricks. Like, this is one of the games, one of the missions. In the world and the lore of the show, the round table is sacrosanct.Paul Marden: Yes.Neil Connolly: Traitors is the game. The game is in other people. I can do so many missions and there's loads of missions and they're really fun in this show. But the game is in other people. It's in the people sat on the other side of the room. But also I wanted to do a thing where people could interact directly with the set. And so I designed one of the missions to be in the round table itself.Neil Connolly: So there's a course of these moon dials, which you basically have to align through the course of it. And there are sensors built into the table so that they know when they're in the correct position. How you find out the correct position is by solving a very, very simple puzzle and then communicating effectively to a bunch of strangers that you just met.Neil Connolly: And the sensors basically read it all. And when that all gets into position, the lights react, the sound reacts, the video content reacts, the whole room reacts to you. So I wanted to give people something tangible that they can touch and they make the room react to them. Yes, it's. I mean, I've designed, I've got background in escape rooms as well, right? Um, so I've done a lot of that kind of stuff as well. So I wanted people to feel in touch, same, but like, there's more tangible props over here. Um, yeah, that is a model box of the room that we are stood in, yeah. Also, there's an exact replica of it on the other side of it. There are very subtle differences between it, and that informs one of the missions. So that is two model boxes in this roundtable room. There's one of these in every single roundtable room. So there's 16 model boxes of the show that you're stood in on the set. And again, theatre. It's a show. But it's one of the missions, because I wanted people to kind of go, 'Oh, there's a live actor in front of me.' I'm having fun. Oh, look at all these lights and all the sound. Oh, there's a model box over here. That's in theatre land and blah, blah, blah. But that is also a really expensive joke. It's a really expensive joke. And there's other, like, lots of hidden tricks.Neil Connolly: Let's go look at backstage. Yeah, yeah, yeah, absolutely.Neil Connolly: I say backstage, like how we refer to it or how I always go. I use 'I' and 'we' very interchangeably. Like right now you're on the set. Like you're on the stage. Yes. We're just wandering around a long corridor. There are round table rooms off to either side. But like, you know, there's a green room upstairs where the actors get changed, where the front of house team are, where the bar team all are. But as soon as they go out onto the show floor, they're on stage—yes, completely. We'll very quickly have a look at the gallery—yes, show control. Hi, Robbo. Do you mind if I stand in your room for the purposes of the audio? I'm talking to the technical manager, Thomas Robson. We're recording a podcast.Paul Marden: Robbo, oh yeah, okay. My mind is absolutely blown. So you've got every single room up on screen.Neil Connolly: Yeah, so that's great. There's 164 cameras—something like that. But every roundtable room has four cameras in it. Each camera is 4K resolution. So we've got cameras on all of them. We've got audio into those rooms. That's two-way, so that if show control needs to talk directly to them, they just press a button here and they can talk directly to the room itself. Mainly just like, stop misbehaving, we're watching you.Neil Connolly: We've then got cameras into all of the lounges, all of the show spaces, all the front of house, all of the bar areas, the mezzanine and back of house. And then you've got QLab running across all of the different shows. We've got backups on all of these screens. So if one... of the computers goes down, we can very quickly swap it in for a backup that's already running. We've got show control, which is, there's a company called Clockwork Dog, who, they're an amazing company. What COGS, their show control system, is doing is pulling in all of the QLab from sound, all of the QLab from lighting, and also we built our own app. to be able to run the show. So there's a whole logic and decision tree based on the decisions that the public do through the course of the game. So yes, there is a beginning, a middle, and an end in terms of our narrative beats and the narrative story of the show that we're telling people. But also that narrative can go in. Hundreds of different directions depending on the actions and the gameplay that the people do during the course of the show. So, you haven't just learned one show— you have to learn like You have to learn a world, and you have to learn a whole game.Neil Connolly: Like, there's the server, stacks, which we had to build. You had to network and cable the entire building. So we have built an entire new attraction, which didn't exist before. And also we're pulling in information from the front of house system which is also going into the show itself because again, you put your name into the iPad when you arrive on site and then you tick a box very crucially to say, 'Do you want to be selected as a trader? Yes or No.' Because in the game, it's a fundamental rule. If you say no, you cannot be selected as a traitor by the host during traitor selection. That doesn't mean you can't be recruited.Paul Marden: By the traitors later on in the game. So you could come and do this multiple times and not experience the same story because there were so many different pathways that you could go down.Neil Connolly: But also, the game is in other people. Yes. The show is sat on the opposite side of the table to you because, like, Bob and Sandra don't know each other. They'll never see each other ever again. But Bob comes again and he's now playing against Laura. Who's Laura? She's an unknown quantity. That's a whole new game. That's a whole new show. There's a whole new dynamic. That's a whole new storyline that you have to develop. And so the actors are doing an incredible job of managing all of that.Paul Marden: Thanks, Robbo. Thank you. So you've worked with some really, really impressive leading IP, Traders, Peppa Pig, Doctor Who, Great Gatsby. What challenges do you face taking things from screen to the live experience?Paul Marden: Challenges do I face? We're wandering here.Neil Connolly: So we are in... Oh, we're in the tower.Neil Connolly: Excellent. Yep, so we're now in Traitor's Tower. Good time for you to ask me the question, what challenges do I face? Things like this. We're now stood in Traitor's Tower. Paul, let me ask you the question. Without the show lights being on, so we're just stood on a set under workers, what's your opinion of the room that we're stood in?Paul Marden: Oh, it's hugely impressive. It feels like, apart from the fact you've punched the fourth wall out of the telly, it does feel like you're on set.Neil Connolly: It's a really faithful reproduction of the set. So that's kind of one of the challenges is managing the public's expectations of what they see, do and feel on site. So that I don't change the show so that people come and play the game that they're expecting to play. But making reasonable adjustments within that, because TV and live are two very, very different things. So first and foremost was making sure that we get the format right. So the game that people play, which informs the narrative of the show and the narrative structure of the show. Breakfast, mission, round table, conclave. Breakfast, mission, round table, conclave. I've designed a whole bunch of new missions that are in this, taken some inspiration from missions that people know and love from the TV shows, whether that's the UK territory or other territories around the world. And also just other stuff is just clear out of my head. So there's original content in there. paying homage and respect to the world that they've built and allowing ourselves to also play and develop and build out that world at the same time. Other challenges.Neil Connolly: This is not a cheap project. No, no. I mean, the production quality of this is beautiful. Yeah, yeah, thank you. It is stunning. When people walk in here, they're like, 'Oh my God, this is... High end.' I am in a luxury event at a very affordable price.Paul Marden: Thank you. And then we're going back upstairs again. Yes. And in the stairwell, we've got the crossed out photos of all of those that have fallen before us.Neil Connolly: No, not quite. All of the people that are in this corridor, there's about 100 photos. These are all the people who built the show.Neil Connolly: So this is David Gregory. He's the sound designer. This is Kitty, who is Immersive Everywhere's office manager. She also works in ticketing. That is Tallulah and Alba, who work in the art department. Elliot, who's our lighting designer. So all of these people are the people who brought the show to life.Paul Marden: Amazing.Neil Connolly: And we wanted to pay homage to them because some of them gave years of their lives to building the show from literally the inception that I had in 2023. Through to now and others are the people who literally spent months of their life underground in these basements building hand-building this set and so we wanted to pay homage to them so we got all of their photos we did the iconic red cross through it yeah and we stuck them all up in the corridor just because we thought it'd be a nice thing to do.Paul Marden: You're in the business of trading and experiences and that ranges from art exhibitions to touring shows. There's always going to be a challenge of balancing innovation and profitability. What is the formula? What is the magic formula?Neil Connolly: I believe, first and foremost, going back to what I was telling you earlier about us being a collaborative organisation. We are not a creative crack that has been used for the show. We are also the producers of the show. And to make my point again, I'm a commercially minded creative. So I actually sit down with the producers and go, 'Okay, cool.' There are 112 seats in the show.Paul Marden: Yep.Neil Connolly: Therefore, how many shows do we need to do per day? How many shows do we need to do per week? How many shows do we need to do per year? Therefore, let's build out a P &L. And we build a whole business plan based around that.Paul Marden: By having everybody— that you need in the team— makes it much easier to talk about that sort of stuff. It makes it much easier for you to design things with the end result in mind. You don't have a creative in a creative agency going off— feeding their creative wants without really thinking about the practicalities of delivering on it.Neil Connolly: Exactly. So you've got to think like, literally, from the very, very beginning: you've got to think about guest flow. You've got to think about throughput. You've got to think about your capacities. Then you've got to basically build out a budget that you think— how much, hey, how much really is this going to cost? Yeah. Then you build out an entire business plan and then you go and start raising the money to try and put that on. And then you find a venue. I mean, like the other magic triangle, like the traitor's magic triangle is, you know, time, space, atmosphere. That's how you do a show. Like with my producer's hat on, the other magic triangle is show, money, venue.Neil Connolly: The truth of the matter, like I make no bones about it, I can design shows till the cows come home, but I'm always going to need money to put them on and a venue to put them in. Also, I want to stress this really important. I use the words 'I' and 'we' very interchangeably.Paul Marden: It's a team effort.Neil Connolly: You can see that in that corridor. I am not a one-man band. I am the creative director of a company. I am a cog that is in that machine, and everybody is doing... We are, as a team... I cannot stress this enough. Some of the best in the business are doing what we do. And everyone is so wildly talented. And that's just us on the producing side. That's immersive everywhere, limited. Then I've got a whole other creative team. Then we've got operations. Then we've got... It's just mad. It's just mad, isn't it? This is a job. Who would have thought, when you were at school, this was an opportunity? Not my principal or my maths teacher.Neil Connolly: So, sorry, just to balance the kind of economies of scale. That was the question, wasn't it?Paul Marden: Well, we were talking about what is the formula for making that an investment, but you know, the authority here is the effort you've put in to do this feels high, but at the same time, you have to find this thing. There is a lot of investment that goes into the front.Neil Connolly: But that comes back to creatives. Caring and I'm not saying the creatives don't, but I care. I care about building businesses. Yeah, not necessarily like building my own CV, like there's so many projects that across our desks. I'll be like, 'Yeah, that'd be really fun to work on.' But do I think that I can make that a touring product? Can it be a long-running location-based entertainment sit-down product? Can it be an art shop? Like you've kind of got a balance with what do you think is just creatively cool versus what can we do as a company that is a commercially viable and financially stable product? And so all that comes through in terms of the creative, but also in terms of the activities of how we run the building, how this model realizes. Because if you think about it, let's make Phantom of the Opera run in the West End. Yes. The show is very obvious, with many casts on a room, away, fruit team away, terrace, it's a big activity. If they haven't sold half that away, they have to use the whole show and play all those people.Neil Connolly: But if they haven't sold half that away from one of my shows... I only have to activate four of my rooms, not eight of them. Therefore, I don't have to call in four actors. I don't have to call in a bunch of the other front of house team and I can scale in the operations on the back. It's an entirely scalable process. Flexible, yeah, yeah, yeah. Oh, 100%. But also, like, we've got eight rooms here. If we decide to take this to another territory, and that territory demands a much higher throughput, then instead of eight rooms, I can do 20 rooms, 30 rooms. As long as we know that the market is there to be able to kind of get people through it.Neil Connolly: I love this show and I'm so proud of it. The main reason why I'm proud of it is when the show finishes, let's go into one of the lounges. Have you been into one of the lounges?Paul Marden: I've had a nose around a lounge.Neil Connolly: There are different shapes and sizes. We won't go into that one. We'll go into this one down here. That one, that one. It's always such a buzz when you're stood in the bar and the shows kick out, and you see tables and tables of 14 people going up into the bar.Neil Connolly: Area and before they've even gotten a drink, they will run straight over to their friends, families, strangers, whoever they were playing with in that table of 14, and instantly be like, 'Right, I need to know everything that was going on inside your head, your heart, and your soul over the last two hours of my life because this was my experience.'Neil Connolly: And they'll just go, and they'll be like, 'And this is what I was thinking.' And then I thought it was you because you did this and you touched your nose in a weird way. And then I thought you were sending secret signals. And then everyone's like, 'No, that's not what I was doing.' I was just trying to be a normal person. And they were like, 'Well, why did you say that thing?' It sounded super weird. And they're like, 'That's just what I do.' And it's just totally mental. And then they all get a drink from the bar. And we call it the bar tab chat.Neil Connolly: It's another revenue stream.Neil Connolly: I do talk about this like it's a show. And it is a show. You've walked around, do you think it's a show? Completely. I talk to established houses all the time. Like, you know, the big theatres of the land. Organisations that are national portfolio organisations who receive a lot of Arts Council funding. The thing that they want to talk to us about all the time is new audiences. They're like, 'How do I get new audiences through my door?' What can I do? And I'm like, 'Well, firstly, make a show that people want to go and see.'Neil Connolly: Again, they're like, 'But I've got this amazing writer and he's a really big name and everyone's going to come because it's that name.' And I'm like, 'Yeah, that's wicked. That's cool.' And they can all go pay reverence to that person. That's really wonderful. Whereas when you look at the attractions landscape or the immersive theatre landscape or like anything like... Squid Game, or The Elvis, Evolution, or War of the Worlds, which has also laid reality, or any of that kind of stuff, across the landscape, it is nothing but new audiences. Yeah, yeah, yeah. It is nothing but actual ticket-buying audiences.Neil Connolly: And they come from all different walks of life. And what I love is that they do come in to this experience and we hit them with this like secret theatre.Neil Connolly: And they're like, 'Oh my God.' And often it's a gateway to them being like, 'Oh, I didn't realise that.' Maybe I'll go see a Western show or maybe I will go to the National Theatre and see something. Because that's the level of archery. Because those organisations, I love them and I've worked in a few of them, but those buildings can be quite austere, even though they're open and porous, but it's still very difficult to walk through that threshold and feel a part of it.Paul Marden: Whereas coming in here, coming into an event like this, can feel like a thing that they do.Neil Connolly: Because it's the same demographic as theme park junkies. People who love going to theme parks love going to stuff like this because it's an experience, it's an otherness, it's an other nature kind of thing. Because modern audiences want to play and do, not sit and watch. But we all exist in the kind of same ecosystem. I'm not taking on the National Theatre.Paul Marden: Gosh, no. I always talk about that. I think the reason why so many attractions work together in the collaborative way that they do is they recognise that they're not competing with each other. They're competing with sitting on your backside and watching Netflix.Paul Marden: Yeah, yeah.Paul Marden: Our job for all of us is to drag people away from their screens and drag people off of their sofas to do something. And then that's the biggest challenge that we all face.Neil Connolly: I think then that kind of answers the question that you asked me earlier, which I didn't answer. And I'm very sorry.Neil Connolly: is about identifying different pieces of IP. Like, yes, we largely exist in the world of licensing IP. And how do we identify that kind of IP to be able to translate? Not just how do we do it, but like, actually, how do we identify the right thing that's going to... How do you spot the winner? Yeah, exactly. Yeah. And that is one of the biggest challenges to your point of we're talking directly to people who consume arts, culture and media and technology in a slightly more passive way, whether that's just at home and watching Netflix and then bringing that to life. In a very, very different way. If you have a very clear marketing campaign that tells people what it is that they're buying and what they're expected to see or do on their particular night out, because that's what modern people really care about, what they do with their money. Yeah. And they want to have a good night out. And I'm in the business of giving people a good night out. We also happen to be murdering a lot of people in the course of the show.Neil Connolly: Still a good night out. Still a good night out. But I'm in a place where the dead sit. Yeah, exactly. Lounge of the dead. And like, you know, this is a really cool space. Oh, it's just beautiful. You know, we've got the telephone really works. There's lots of information that comes through that. The radio works, that does different things. The TV screen on the wall, that has the actual live feed into the round table room that you've just left. And there's other little puzzles and hints and tricks in this room, which means that after you've been murdered or banished and you come to the Lounge of the Dead, you're still engaged with the game to a degree. You just don't directly influence the outcome of the game. But you're still involved in it. You're still involved in it. It's super fun. Oh, and you can have a drink in here.Paul Marden: I don't let people drink in the round table. Even more important. What's this?Neil Connolly: The dolls, the creepy dolls. What this is, this is the void. Creatively speaking, this is where all the gold goes when people win or lose it. And the creepy dolls are from the TV show. Ydyn nhw'r un gwirioneddol o'r sioe? Felly, gafodd studio Lambert, sy'n gwneud y sioe tebyg, llawer o brops o'r sioe tebyg i ni eu rhoi ar y ddispleiddio yma. Felly, mae gennych chi'r Dolls Creepy o'r lles 3 yno. Rydyn ni'n mynd i fyny. Yn ôl yma, mae'r peintiwch Deathmatch.Paul Marden: Which is from season three.Neil Connolly: And they get the quill and they write the names and got the quill upstairs. We've also got over here, the cards that they used to play the death match with. Excellent.Paul Marden: So you began your career in theatre. How did that evolve into the world of immersive live experiences?Neil Connolly: Life story. I am the son of a postman and a cook. And if you haven't noticed already, I'm from Ireland. There was no theatre in our lives, my life, when I was growing up. And I stumbled into a youth theatre. It's called Kildare Youth Theatre. And the reason why I joined that is because there was a girl that I really fancied.Neil Connolly: She had just joined this youth theatre and I was like, 'Oh, I'm gonna join that as well' and that kind of opened the world of theatre for me. At the same time, I then got spotted by this guy, his name's Vijay Baton, his real name's Om, but he converted to Hare Krishnanism in the 90s. And he set up a street theatre company in Ireland. He just taught me street theatre. So he taught me stilt walk, he taught me juggling, he taught me how to build puppets. And so I spent years building puppets with him and going around Ireland doing lots of different street theatre while I was a teenager. And doing street theatre and doing my youth theatre and then kind of all of that kind of came to a head when I had to decide what I was going to do with my life. I applied to go to drama school. And I applied to two drama schools. One was Radha. Didn't get in. Didn't even get an audition. And the other one was Rose Bruford. And they took me. And the reason why they took me— I probably wasn't even that good. But on the day that I was auditioning to get into Rose Bruford was the same day as my maths exam for my final exams at school. You call them your A-levels, we call them the leaving certificate.Neil Connolly: And while all of my friends were back in Ireland doing their maths exam, I was in an audition room pretending to be a tree or the colour black.Neil Connolly: Who knows? And they kind of went, 'Well, if I fail my maths exam, I don't get into university in Ireland.' Like, it's just a blanket thing. And so I was like, 'I literally sat across the panel' and I was like, 'eggs, basket.' And they were like, 'cool.' So they let me in based off of that. So I got a classical training. Then what happened is I came out of university. I was living with two of my friends, Natalie and Joe. And we had our own little production company called The Lab Collective. And we just started making shows. In weird ways, we joined a company called Theatre Delicatessen. Let's get away from this. Yeah, yeah, yeah.Neil Connolly: So Theatre Deli was a company set up to take over disused spaces in London and convert them into art spaces.Neil Connolly: Basically legalised squatting. It's the same as like a guardianship. But we weren't living in the buildings. We were just putting on shows and we put on art shows, we put on theatre shows. We did Shakespeare for a while. We wrote our own work and we just did lots of really, really cool stuff. And I worked in music festivals, classically trained actor. So I was trying to do shows. I did a lot of devising. I also joined an improvisation group. And kind of through all that mix, like those years at Delhi, which was making these weird shows in these weird buildings, were very, very formative years for us. The Arts Council wouldn't support the kind of work that we were making. We were like, 'Cool, how do we get space?Neil Connolly: How do we get or make money to support ourselves? And what are the shows? There's the magic triangle all over again. Space, show, money. And that's your apprenticeship, I guess, that brings you to here. Yeah, yeah, yeah. And like, again, I make no bones about it. 10 years ago, I was selling programs on the door of the Royal Festival Hall while doing all of that stuff. So in one of the Theatre Daily buildings, we did a show called Heist, which is you break into a building and steal stuff. That's what the public do.Neil Connolly: And a bunch of us did that. I mean, it's so much fun— kind of doing it. And off the back of that, somebody else basically tried to chase down the crystal maze. And then they went away, and then they called me up and they were like, 'Hey, I've got the rights. Do you want to make the crystal maze?' And I was like, 'Yeah, sounds like fun.' So I got involved with that, did that for a while. And then, from there, this is the end of a very long story. I'm so apologised. Yeah, from there, all of those different things that I've done through the course of my life in terms of operations, designing experiences, being a creative, understanding business.Neil Connolly: Building a P&L, building a budget, talking to investors, trying to convince them to give you money. All of that stuff kind of basically came together. And over the last few years, like the wildest ride is that pre-2020.Neil Connolly: We were just a bunch of people doing a bunch of weird things, making weird shows and weird attractions in kind of different ways. And then that year happened. And I don't know what happened, but literally every single major studio, film, TV production, game designer, licensor in the world, suddenly just went— brand extensions, world extensions, and they all just started calling us. And they were like, 'Hi, I've got this thing.' Can you develop it into a thing? Because I need to extend my brand or I want to build a world and extend that for the public. And we were like, 'Yeah, okay, cool.' And we were just lucky, serendipitously, to be in the right place at the right time. To be those people that people can approach. And we're always, we're very approachable.Neil Connolly: As you can tell, I talk a lot. And, you know, so the last five years, it's just been a mad ride.Paul Marden: So look, Neil, it's been amazing. I have had the most fun. Last question for you. What's next? Are you putting your feet up now because you finished this? Or on to the next? Neil Connolly: Very much on to the next thing. So we're already in production with our new show, which is called Peppa Pig Surprise Party. And that is opening at the Metro Centre in Gateshead next year. Oh, how exciting is that? It's very exciting.Paul Marden: So quite a different demographic.Neil Connolly: The demographic for Peppa Pig is two to five year olds. It's been a really fun show to design and create. To go back to a question that you asked me very early on, there is no blueprint, there is no format. I have embraced the chaos tattooed on my arm. And always when I approach things, any new show or any new creative, I am thinking of it from a ticket buying perspective: 'I have paid my money.' What is the coolest thing that I can possibly do with that money? And so therefore, I'm now looking at families and, like, what's the coolest thing that they can do for that ticket price in the world of Peppa Pig?Paul Marden: Let's come back in the new year, once you've opened Peppa Pig, let's go to Gateshead and see that. That sounds pretty awesome to me. I reckon there's a whole new episode of Designing Worlds for two to five-year-olds that we could fill an hour on.Neil Connolly: Oh yeah, 100%. It's a totally different beast. And super fun to design.Paul Marden: Oh mate. Neil, it has been so wonderful having a wander around the inside of your crazy mind.Paul Marden: If you've enjoyed today's episode, please like it and leave a comment in your podcast app. It really does make it so much easier for other people to find us. This episode was written by Emily Burrows from Plaster, edited by Steve Folland, and produced by Sami Entwistle from Plaster and Wenalyn Dionaldo. Thanks very much. See you next week.  The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

The HR Uprising Podcast
Tap Into Your Allyship Power - with Julie Kratz

The HR Uprising Podcast

Play Episode Listen Later Oct 6, 2025 34:35


Lucinda is joined by allyship expert Julie Kratz, who discusses her research on why people with power often disengage from conversations about diversity and inclusion, feeling either "threatened" or "irrelevant."  Together they explore her latest book, which outlines a "use fear as fuel" strategy and introduces a framework for building allyship programs. Julie stresses that everyone has power and a social responsibility to champion inclusion, arguing that strong allyship is less about transactional "doing" and more about building meaningful relationships that lead to personal fulfilment, better team dynamics, and positive organisational change. KEY TAKEAWAYS Many people in positions of power, particularly white men, do not believe conversations about diversity and inclusion are meant to include them, often fuelled by fears of status loss, irrelevance, or the belief that allyship offers "all risk, no reward." Everyone has power, and the first step to becoming an effective ally is to build a strong "allyship why" rooted in the understanding that humans are a social species whose survival and happiness depend on collaboration and helping one another. Effective allyship involves moving beyond individual action to creating systemic change, which includes building highly customised allyship programs that focus on key behaviours like modeling and storytelling to make inclusive practices contagious. Organisations need to focus on building inclusive policies (e.g., caregiving leave, pay equity) and objective hiring and promotion processes to minimise bias, as people are often judged on potential (if they resemble current leadership) or actual performance (if they are different). BEST MOMENTS "The first step that I offer is really building your allyship why. Like why do you want to be helpful to other people?" "Power's not bad, it's what you do with it that matters. And so don't you want to be on the good side of history, like don't you want to be the one that's standing up to social issues, even if it doesn't impact you?" "The more you are look and act like the C-suite leader, that again is predominantly white male, the more you have proxy to power." "Modelling plus storytelling. So I can model the behaviour, and you could be like, 'Yeah, that's great for Julie, but that doesn't really work for me and my style.' But what if I told you a story in addition to that, that you could kind of see yourself in?" VALUABLE RESOURCES The HR Uprising Podcast | ⁠Apple⁠ | ⁠Spotify⁠ | ⁠Stitcher⁠   ⁠The HR Uprising LinkedIn Group⁠ ⁠How to Prioritise Self-Care (The HR Uprising)⁠ ⁠How To Be A Change Superhero - by Lucinda Carney⁠ HR Uprising Mastermind - ⁠https://hruprising.com/mastermind/⁠   ⁠www.changesuperhero.com⁠ ⁠www.hruprising.com⁠            Get your copy of How To Be A Change Superhero by emailing at ⁠info@actus.co.uk⁠ CONTACT JULIE Her LinkedIn- ⁠https://www.linkedin.com/in/juliekratz/⁠ The Next Pivot Point Website - ⁠https://www.nextpivotpoint.com/ ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up' together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - ⁠https://www.linkedin.com/groups/13714397/⁠ Email: ⁠Lucinda@advancechange.co.uk⁠ Linked In: ⁠https://www.linkedin.com/in/lucindacarney/⁠ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising This Podcast has been brought to you by Disruptive Media. ⁠https://disruptivemedia.co.uk/

TRIUM Connects
E39 - There is Definitely an ‘I' in Team: Understanding Team Dynamics in Complex Organisations

TRIUM Connects

Play Episode Listen Later Oct 1, 2025 61:49


At the heart of every organization lies a web of relationships: individual performance is shaped by not only a person's inherent characteristics, but also by their interactions with others within teams, and their teams' interactions with other teams across the system.Within such a complex structure, how can we know how much of ‘deviant behavior' can be explained by poor leadership? What kinds of inter-team conflict—between whom—improve performance, and which kinds undermine it? How do the relational dynamics of team performance create unavoidable challenges during rapid organisational scaling? How can we know if or when the potential benefits of teams will outweigh the ‘team tax'? My guest for this episode is Professor Brad Harris. Brad has dedicated his career to examining these types of questions by examining how social architecture of work shapes behaviour and outcomes.Brad is the Associate Dean of MBA Programs, a Vice Dean for the TRIUM EMBA, and a Professor of Management and Human Resources at HEC Paris. Brad has received multiple teaching awards and was named a top “40 under 40 Business School Professor” by Poets and Quants. He has co-authored two books, Scaling for Success: People Priorities for High-Growth Organizations, and 3D Team Leadership: A New Approach for Complex Teams, and published research papers in leading journals including the Academy of Management Journal, Journal of Applied Psychology, Personnel Psychology, and Journal of Management. Brad's work has been cited in leading popular press outlets, including the Wall Street Journal, New York Times, Harvard Business Review, NBC's The Today Show, Inc.com, and Fast Company.Brad has an amazing ability to translate academic findings into useful information for the leading teams and organisations. Brad brings humour, clarity, and passion to the topic of leadership and team performance—qualities that shine throughout our discussion. Enjoy the conversation!CitationsGrann, D. (2023). The Wager: A tale of shipwreck, mutiny and murder. Doubleday.Greiner, L. E. (1998). Evolution and revolution as organizations grow (Revisited). Harvard Business Review.Harris, T. B., & Bartlow, A. C. (2021). Scaling for success: People priorities for high-growth organizations. Columbia Business School Publishing.Kirkman, B. L., & Harris, T. B. (2017). 3D team leadership: A new approach for complex teams. Stanford University Press.Schmidt, E., Rosenberg, J., & Eagle, A. (2019). Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell. Harper Business.Waller, M. J., Okhuysen, G. A., & Saghafian, M. (2016). Conceptualizing emergent states: A strategy to advance the study of group dynamics. Academy of Management Annals. Hosted on Acast. See acast.com/privacy for more information.

Oxford Policy Pod
Changing Education Through International Development Organisations with Emiliana Vegas

Oxford Policy Pod

Play Episode Listen Later Oct 1, 2025 57:09


Emiliana Vegas is one of Latin America's leading voices in education policy. Originally from Venezuela, she studied at Harvard and went on to senior roles at the World Bank and the Inter-American Development Bank, where—as Division Chief of Education—she managed a portfolio of over $3B a year in grants and loans. In this conversation, she reflects on what it really takes to move from evidence to systems change inside international development organisations. We discuss her new book, Let's Change the World, and the practical lessons she draws for people working in or with multilaterals: why evidence must travel with values; how autonomy and judgment at the task-team level shape outcomes; the cultural and governance differences between the World Bank and the IDB; and what “cross-regional learning” looks like in practice. Emiliana walks through the Chile reform episode on quality assurance, the importance of co-creation with governments, and her personal “70/30 rule” for knowing when it's time to seek a new challenge. We also reflected upon Latin America's education journey in recent years — from the expansion of access to the enduring challenge of learning — and the opportunities that lie ahead.

HRM-Podcast
Mit Brille und Bart: Der Podcast für Organisations- und Führungskräfteentwicklung mit der angewandten Transaktionsanalyse: #151 - Case Clinic: Bonusjagd und Teamkultur

HRM-Podcast

Play Episode Listen Later Oct 1, 2025 48:05


SBS Hindi - SBS हिंदी
Tenancy laws remain inconsistent across Australia, but one state is leading the way in reforms

SBS Hindi - SBS हिंदी

Play Episode Listen Later Sep 30, 2025 9:09


Two years after the national pledge for a "Better Deal for Renters," a new report by the National Association of Renters' Organisations and National Shelter finds that progress on strengthening and harmonising renters' rights remains inconsistent across states. Tune in to this podcast with a Melbourne-based real estate expert, who breaks down the current rental market trends across Victoria and explains how the state has fared in this report.

Backchat
Trauma sensitivity for frontline responders | Queensland's pill testing ban | impacts of keratoconus | degredation of rave culture | NARO renting report

Backchat

Play Episode Listen Later Sep 30, 2025 43:44


Over ten thousand people have signed a legislative assembly petition calling for trauma-informed training to be mandated for NSW Police. Producer Pongyada Soothipong explains what trauma-informed training involves and what systemic reforms are needed to implement it. Cameron Francis, the CEO of not-for-profit drug testing service organisation The Loop joins us to discuss Queensland's recent ban on public and private pill testing operations. We unpack the impacts of keratoconus (a chronic eye condition) on young people with Dr Jingjing You, a senior lecturer at the University of Sydney's School of Medical Sciences. Have raves lost their meaning? Producer Bec Cushway investigates the history of raves and how Sydney's rave scene is being diluted. The National Association of Renters' Organisations and National Shelter have released their second report card on renting in Australia. Producer Sana Shaikh speaks to CEO of the Tenants' Union of NSW Leo Patterson Ross on how New South Wales fared and what the results mean for Sydney renters. This episode of Backchat was produced by Pongyada Soothipong, Nyaboth Chuol, Elise Papaioannou, Sana Shaikh and Bec Cushway. Executive produced by Bec Cushway. Hosted by Dani Zhang and Bec Cushway. Aired 27 September 2025 on Gadigal land. Want to support our show? Follow us on Spotify and Apple Podcasts, leave us a five-star review, and share an episode with a friend. See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

AZIMUT
Le CEFAM : l'école de management franco-américaine➿

AZIMUT

Play Episode Listen Later Sep 30, 2025 30:07


Proposez à votre enfant un programme unique en France, véritable tremplin pour une carrière à l'international.Pourvoir un enseignement de management international d'excellence, en combinant le modèle académique américain avec une expérience d'apprentissage basée sur des compétences professionnelles. Le CEFAM, école internationale de management, s'engage à former des diplômés capables de définir leur propre vision de réussite professionnelle et personnelle tout en excellant dans une carrière internationale qu'ils auront choisie.Votre enfant rêve d'une carrière à l'international ? Son avenir passera sans doute par les États-Unis ou le Canada et au minimum par une maîtrise professionnelle de l'anglais.Faites le choix du CEFAM et obtenez un double/triple diplôme reconnu en France et en Amérique du nord.Pourquoi intégrer le CEFAM ?Cours enseignés 100% en anglaisDes classes de 15 étudiants en moyenneUn corps professoral 100% internationalUne place garantie dans une université nord-américaine pour 100% des étudiantsUn réseau d‘alumni en France et sur tous les continentsUne proximité étudiants / enseignants / administration : rejoignez la CEFAMILY !Des étudiants de plus de 26 nationalités différentes1 seul cursus pour un double / triple diplôme1 titre français certifié niveau 7 par l'Etat (MSc) : « Manager des Organisations à l'International »1 BBA ou MBA d'une université américaine ou canadienne accréditée par le label d'excellence AACSBUn parcours & un suivi ultra personnalisés

Tuesday Breakfast
Fight for Reproductive Rights, Anti-Palestinian Racism in Schools, Red Rising Lantern and Supporting Asian Migrant Sex Workers, National Report Card into Renting, Dangers of Facial Recognition Technology

Tuesday Breakfast

Play Episode Listen Later Sep 29, 2025


We replay a conversation with Dr Susie Allanson and Lizzie O'Shea from 12 July 2022 about the fight for reproductive rights in Australia. Dr Susie Allanson was a clinical psychologist for more than 35 years. Twenty-six of those years were at the Fertility Control Clinic in Melbourne. Susie led the clinic's campaign for safe access to abortion. Lizzie O'Shea is a lawyer and writer. Lizzie represented the Fertility Control Clinic in the Supreme Court case to stop the harassment of staff and patients by anti-abortion fanatics. Together they wrote the book, 'Empowering Women: From Murder & Misogyny to High Court Victory'. In this conversation Dr Susie Allanson begins by speaking about their book and then Lizzie O'Shea speaks about the overturning of Roe v Wade and provides more insight into the Australian context. Please note that since the airing of this conversation, WA has decriminalised abortion as of 27 March 2024. Dr Sophie Rudolph, Senior Research Fellow in the Faculty of Education at the University of Melbourne, researches the educational implications of settler colonialism and is engaged with a range of communities in efforts towards transforming systems of oppression. Sophie speaks about the Anti-Palestinian Racism in Schools' report (which she co-authored) that was launched on Friday 26 September 2025. The report brings together 15 months of testimonies from students, teachers, and school community members, revealing how anti-Palestinian racism is deployed and normalised in schools.  Bee leads the Asian Migrant Project at Vixen. They do outreach and support work and advocate for sex workers. They are also one of the co-founders of Justice for Our Sisters, a collective of Asian and Asian Migrant sex workers in Naarm. Last time we had Bee on the show, we spoke  about the ongoing raids by Australian Border Force that are targeting Asian migrant sex workers, Vixen's new project called Rising Red Lantern, and what is required to achieve full decriminalisation of sex work in Victoria. Bee is back in the studio with us this morning to give us an update on the violence and threats made to Asian migrant sex workers and the upcoming fundraising event for Rising Red Lantern. *Listeners are advised that the conversation includes descriptions of police raids and references to violence against sex workers. If you are a migrant sex worker in need of support, you can reach out to your local peer organisation. That's Scarlet Alliance for the peak body at www.scarletalliance.org.au or Vixen in so-called Victoria at www.vixen.org.au. If you need to talk to someone about the issues covered in today's interview, you can also contact QLife on 1800 184 527 or go to www.qlife.org.au.Penny Carr is Convenor of National Association of Renters' Organisations. The National Association of Renters' Organisations (NARO) is a Federation of State and Territory based Tenants' Unions and Tenants Advice Services across Australia. This month, the National Association of Renters' Organisations has released a National Report Card into renting, two years on from the National Cabinet's promise of a 'Better Deal for Renters'. Penny speaks about the findings of the report card, what issues remain for renters, and what we need from governments to truly create a fair deal for renters.  Lucinda Thorpe is Privacy Campaigner at Digital Rights Watch. Lucinda is back on Tuesday Breakfast to talk about the Privacy Commissioner's recent landmark decision regarding KMart's use of facial recognition technology and the impacts that this surveillance tech has on our privacy and why it is dangerous to normalise the use of these tools. Songs:Pay Per View - Georgia MaqFeel it Change - Stella Donnelly

Women in Safety Podcast
Bullied at the Top

Women in Safety Podcast

Play Episode Listen Later Sep 29, 2025 16:40


Bullying should have no place in health and safety. Yet senior women keep telling us the same story. Quiet digs. Public undercutting. Confidence worn thin by a thousand small cuts.In this episode, Alanna Ball names the behaviour and calls for change. She looks at how gender dynamics shape who is heard and who is second-guessed, why resilience matters, and where it is not enough on its own. She talks about practical steps too. Document what happens. Seek witnesses. Escalate with facts. Ask for support and keep asking.Policies look good on paper. Accountability lives in what leaders tolerate. Organisations have a duty to protect mental wellbeing, not just write a policy and move on. Strong networks help, because isolation is where confidence goes to die. Community puts it back.If you have been pushed out of meetings, talked over, or made to doubt yourself, you are not the problem. Listen in, then tell us what support would help you right now. Your story might be the nudge another woman needs to speak up._______________________Got questions?Connect with us on Instagram - https://www.instagram.com/womeninsafety/ Email us -  admin@womeninsafety.net Sign up for the newsletter - https://www.womeninsafety.net/ Don't forget to share this episode with your network and help us spread the word about the incredible work being done in the health and safety profession!Be sure to hit follow on Spotify or the + on Apple Podcasts to get the latest episodes.If you share this episode on your socials, be sure to tag @womeninsafety

AZIMUT
Mettre une dimension internationale dans les études avant le bac ➿

AZIMUT

Play Episode Listen Later Sep 28, 2025 6:01


Contrairement aux idées reçues, il est parfaitement envisageable d'intégrer une expérience d'études à l'étranger, même pendant la période de lycée ou de collège.✅ DANS CET ÉPISODE NOUS ABORDONS :Programmes d'échange scolaire et bourses pour lycées français à l'étranger Possibilités offertes par les programmes Erasmus + et les échanges scolaires. Bourses octroyées par l'Éducation Nationale pour des lycées français à Dublin, Madrid, Barcelone, Munich ou Vienne. Considérations sur les exigences académiques et sociales pour ces opportunités. Organisations privées et séjours linguistiques Variété des offres pour développer les compétences linguistiques et interculturelles. Recommandations pour vérifier la crédibilité des organismes privés proposant ces expériences. Dispositifs spécifiques au sein du système éducatif français Présentation des sections européennes ou de langues orientales (SELO) au lycée général et technologique. Description des conditions et des bénéfices de ces sections, notamment l'accent sur l'oral et les activités culturelles. Notion que la participation à ces programmes ne garantit pas automatiquement des séjours à l'étranger.

HPE Tech Talk
Can AI make itself more efficient?

HPE Tech Talk

Play Episode Listen Later Sep 25, 2025 23:55


How can artificial intelligence make itself more efficient? This week, Technology Now delves into the concept of solution based efficiency, how it can be applied to new and emerging technologies, and the importance of expecting the unexpected. John Frey, Senior Director and Chief Technologist of Sustainable Transformation for HPE, tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.HPE AI Sustainability Whitepaper: https://www.hpe.com/psnow/doc/a50013815enwSources:https://homepages.math.uic.edu/~leon/mcs425-s08/handouts/char_freq2.pdfhttps://www.morsecodeholistic.com/american-morse-code-translatorhttps://www.bbc.com/news/business-47460499

Cultures monde
Les cartes, maîtresses du monde 4/4 : Google Maps : la boussole du profit

Cultures monde

Play Episode Listen Later Sep 25, 2025 57:41


durée : 00:57:41 - Cultures Monde - par : Julie Gacon, Mélanie Chalandon - De concurrent parmi d'autres à leader mondial des cartes numériques, Google Maps est devenu un géant numérique et politique, forgeant notre vision du monde pour ses propres intérêts. - réalisation : Vivian Lecuivre - invités : Matthieu Noucher Géographe, directeur de recherche au CNRS, membre du laboratoire Passages; Antoine Courmont Sociologue, maître de conférences en urbanisme à l'université Gustave-Eiffel, chercheur au LATTS (Laboratoire Technique, Territoire et Société) ; Laure Guimbail Doctorante en sociologie au Centre de Sociologie des Organisations de Sciences Po

Digital HR Leaders with David Green
Scaling Organisations Through Strategic HR (an Interview with Olena Bondareva)

Digital HR Leaders with David Green

Play Episode Listen Later Sep 23, 2025 50:05


What defines leadership in a modern organisation? And how do you find and support the people driving culture, clarity, and change? That's what Olena Bondareva, Global HR Director at airSlate, unpacks in this episode of Digital HR Leaders – a must-listen for anyone rethinking how we define and measure leadership. Host David Green speaks with Olena about how she built a people strategy from scratch during a time of extraordinary uncertainty - navigating the pandemic, the war in Ukraine, and rapid global scale. Olena shares how she prioritized the right systems, embedded people analytics into decision-making, and uncovered the hidden influencers shaping culture and performance. In this episode, you'll learn: How to identify the informal influencers shaping culture and driving change What truly defines leadership effectiveness in a fast-scaling business Why data literacy and human fluency are the twin skills HR leaders must master How airSlate is using AI to enhance performance, hiring, and employee support Whether you're scaling a people function or rethinking leadership development, this episode will challenge assumptions – and leave you with actionable insights. This episode is sponsored by HiBob. HiBob is the all-in-one HCM platform built for HR leaders who need connected data, flexible workflows, and a user experience people actually want to use. Learn more by visiting hibob.com/davidgreen2025. Hosted on Acast. See acast.com/privacy for more information.

Headfirst: A Concussion Podcast
AFL Concussion Claims, Class Actions and the Legal Fallout with Dr Eric Windholz

Headfirst: A Concussion Podcast

Play Episode Listen Later Sep 23, 2025 38:05


Send us a textToday we are honoured to invite back by popular demand, returning guest Dr. Eric Windholz, a highly respected expert in sports law and regulatory theory. A senior lecturer at Monash University and a member of several prominent sports law boards, Dr. Windholz has been a favourite among listeners since his appearances in Episodes 28 and 49.In this episode, he returns by popular demand to delve into the latest legal developments surrounding sports injuries and insurance, a topic many people have requested.  (01:26) - Backgrounds of the AFL lawsuits and Medical Retirements(03:44) - Why De-class a Lawsuit and Implications (08:00) - Legal Case: Club vs Organisations(12:00) - Possible Club Doctor Litigation(13:38) – Trials by “Time Block”(15:05) – Second Class Action Lawsuit(16:32) – Possible Reasons Why Players Involve Clubs(18:17) – Medical Retirement of Players(20:00) – Insurance on Medical Retirement (22:20) – Medical Payouts(25:20) – AFL/ AFLPA Hardship Fund (27:45) – Possibly Implications at Community Level(32:06) – Biggest Case in Australian Sport Which Set Legal Precedence  Book chapter: Footballers, Umpires and Boxers in the Supreme Courthttps://papers.ssrn.com/sol3/papers.cfm?abstract_id=5277759 Journal: Professional athletes and injury insurance: A better way forwardhttps://journals.sagepub.com/doi/abs/10.1177/1037969X251337131 Subscribe, review and share for new episodes which will drop weeklySocial media:Twitter: @first concussionFacebook: Headfirst: A concussion podcastInstagram: Headfirst_ Concussion  Email: headfirstconcussion@gmail.com

The HR Uprising Podcast
High Performance HR - Cultural Mapping And Development

The HR Uprising Podcast

Play Episode Listen Later Sep 22, 2025 27:27


Lucinda looks at the critical role of organisational culture in driving high performance and compliance, emphasising that culture, often defined as "the way we do things around here," significantly influences employee engagement, behaviour, and decision-making.  She also discusses practical tools for mapping and diagnosing culture, such as Cameron and Quinn's cultural diagnostics and the cultural web, while highlighting the importance of psychological safety in fostering a learning environment KEY TAKEAWAYS Tools such as Cameron and Quinn's cultural diagnostics and the cultural web can help organisations assess their current culture and identify areas for improvement Creating a culture of psychological safety is vital for effective learning and development. Employees should feel comfortable making mistakes, asking questions, and providing feedback without fear of negative consequences. Leaders play a critical role in shaping organisational culture. Their behaviours and values set the tone for the entire organisation. It is important for leaders to model the desired behaviours and encourage ethical decision-making. Compliance is increasingly viewed as a cultural issue rather than just a regulatory requirement. Organisations should embed compliance values into everyday processes and decision-making to ensure that employees understand the importance of compliance beyond mere tick-box exercises. BEST MOMENTS "Culture is so hard to define. It defines how our people show up. It defines what they prioritise, how aligned their actions are, the values they promote." "If we want to drive high performance, we are either pushing against the tide or we're going with it. And the tide in this case is culture." "Psychological safety was the top factor in terms of generating high performance teams." "Culture makes a massive difference. It's not just about compliance; it's about whether the people follow things." VALUABLE RESOURCES The HR Uprising Podcast | ⁠Apple⁠ | ⁠Spotify⁠ | ⁠Stitcher⁠   ⁠The HR Uprising LinkedIn Group⁠ ⁠How to Prioritise Self-Care (The HR Uprising)⁠ ⁠How To Be A Change Superhero - by Lucinda Carney⁠ HR Uprising Mastermind - ⁠https://hruprising.com/mastermind/⁠   ⁠www.changesuperhero.com⁠ ⁠www.hruprising.com⁠            Get your copy of How To Be A Change Superhero by emailing at ⁠info@actus.co.uk⁠ ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up' together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - ⁠https://www.linkedin.com/groups/13714397/⁠ Email: ⁠Lucinda@advancechange.co.uk⁠ Linked In: ⁠https://www.linkedin.com/in/lucindacarney/⁠ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising This Podcast has been brought to you by Disruptive Media. ⁠https://disruptivemedia.co.uk/

Re:platform - Ecommerce Replatforming Podcast
EP308: Redefining Customer Experience & Loyalty - Why Ecommerce Brands Need A New Mindset To Win, With Customer First Group Founder Martin Newman

Re:platform - Ecommerce Replatforming Podcast

Play Episode Listen Later Sep 22, 2025 53:27


Podcast summary:It's hard to keep customers happy, and coming back for more. Businesses are constantly seeking innovative ways to enhance customer experience and drive growth. In our latest podcast, we delve into a transformative approach with insights from Martin Newman, one of the world's leading authorities on customer centricity.Martin challenges the traditional mindset of viewing investment in people as a cost line. Instead, he advocates for a paradigm shift where people are seen as profit centers. This perspective focuses employee on shared outcomes, enhancing customer experience and driving tangible business growth. By investing in their teams, ecommerce brands can unlock the potential of their workforce, leading to improved customer interactions and increased profitability.Throughout the episode, Martin shares actionable insights and real-world examples of how businesses can implement this mindset shift. He emphasises the importance of empowering employees, fostering a culture of innovation, and aligning business strategies with customer needs. By doing so, ecommerce brands can create a competitive edge and build lasting relationships with their customers.Join us as we explore this groundbreaking approach to customer experience and discover how viewing people as profit centres can revolutionise your ecommerce business. Tune in to gain valuable insights from an industry thought leader, and learn how to transform your customer experience strategy for success.Key discussion points:1. Customer experience has evolved to be more customer-centric.2. Many businesses still operate in silos, hindering customer experience.3. Measuring customer experience should focus on long-term value, not just productivity.4. Company culture is crucial for employee engagement and customer satisfaction.5. Engaging employees in cultural change leads to better outcomes.6. Successful brands create emotional connections with their customers.7. Technology should be used strategically to enhance customer experience.8. AI can improve efficiency and personalisation in customer interactions.9. Customer lifetime value should be prioritised over short-term gains.10. A mindset shift is needed to view customer experience as a profit centre.Chapters:[00:45] Introduction to Martin Newman and His Expertise[04:40] The Evolution of Customer Experience[10:50] Measuring Customer Experience Effectively[16:25] The Importance of Culture in Business[22:25] Driving Change and Transformation in Organisations[27:15] The Importance of Employee Engagement[29:30] Building Brand Loyalty Through Purpose[34:55] The Role of AI in Customer Experience[48:40] Transforming CX from Cost Center to Profit CenterSubscribe to our LinkedIn newsletter: https://www.linkedin.com/newsletters/inside-commerce-7126171854813188096/

Je pense donc j'agis
Vers une marche arrière du télétravail ?

Je pense donc j'agis

Play Episode Listen Later Sep 22, 2025 55:28


Présenté comme l'avenir du travail, le télétravail séduit moins. Plébiscité pendant la pandémie pour sa flexibilité et la fin des trajets quotidiens, il révèle aussi ses revers : isolement, fatigue numérique, perte de cohésion. Résultat : de plus en plus d'entreprises réduisent les jours à distance ou rappellent leurs équipes au bureau, tandis que d'autres testent encore des formules hybrides. Avec : - Sophie Louey, sociologue et politiste, post-doctorante à la Chaire Transformation des Organisations et du Travail de Sciences Po Paris- Jean-Claude Delgènes, économiste spécialisé dans l'organisation du travail, directeur du cabinet TechnologiaRetrouvez tous nos contenus, articles et épisodes sur rcf.frSi vous avez apprécié cet épisode, participez à sa production en soutenant RCF.Vous pouvez également laisser un commentaire ou une note afin de nous aider à le faire rayonner sur la plateforme.Retrouvez d'autres contenus d'économie et société ci-dessous :Silence, on crie : https://audmns.com/jqOozgUOù va la vie ? La bioéthique en podcast : https://audmns.com/UuYCdISContre courant : https://audmns.com/swImDAMAu bonheur des herbes : https://audmns.com/XPVizmQSacré patrimoine : https://audmns.com/TNJhOETEnfin, n'hésitez pas à vous abonner pour ne manquer aucun nouvel épisode.À bientôt à l'écoute de RCF sur les ondes ou sur rcf.fr !Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Oxford+
The Psychology of Scaling Companies and Teams with Professor Robin Dunbar: Part 3

Oxford+

Play Episode Listen Later Sep 22, 2025 20:22


How do you maintain a strong company culture and team commitment as your organisation scales? In the third and final part of this series, Professor Robin Dunbar sits down with host Susannah de Jager to explore how social science can provide the answer. Robin explains that maintaining deep relationships with your core team is a huge "time burden" for leaders, but it is essential for fostering trust and ensuring everyone is on the same page.The conversation delves into the historical context of community-building in business, referencing the practices of 19th-century founders who built social clubs and community centres for their workers. Professor Dunbar highlights the importance of social engagement, from feasting and singing to the simple act of having a pub on-site, as a way to create a powerful sense of belonging. He argues that HR departments should focus less on legal issues and more on creating opportunities for social engagement to cultivate a committed workforce. (00:00) - Welcome to Oxford+ (01:10) - Social Layers and Business Relationships (01:49) - Time Investment in Relationships (03:26) - Challenges of Management and Social Relationships (06:40) - Historical Perspectives on Workforce Engagement (08:36) - Modern Examples of Building Community (10:17) - The Role of Social Activities in Organisations (13:12) - Hybrid Working and Social Cohesion (15:44) - Retaining Talent and Alumni Networks Professor Robin Dunbar: A renowned professor who invented Dunbar's number, the concept that humans can only meaningfully connect with approximately 150 people. As a professor of evolutionary psychology at the University of Oxford, his research explores the behavioural, cognitive, and neuroendocrinological factors that influence social bonding. His work in evolutionary psychology and anthropology provides unique insights into how human dynamics influence group sizes and social structures in both historic and modern contexts, including business.Connect with Robin on LinkedInSusannah de Jager: Susannah is a seasoned professional with over 15 years of experience in UK asset management. She has worked closely with industry experts, entrepreneurs, and government officials to shape the conversation around domestic scale-up capital.Connect with Susannah on LinkedIn / Subscribe to the Oxford+ Newsletter for exclusive contentOxford+ is hosted by Susannah de Jager and supported by Mishcon de Reya and Oxford North.Produced and edited by Story Ninety-Four in Oxford.

First Take SA
Groups march to US Embassy in Pretoria over criminals deported to eSwatini

First Take SA

Play Episode Listen Later Sep 19, 2025 5:02


Organisations from Eswatini, including SWAYOCO and PUDEMO will today march to the US Embassy in Pretoria. They are protesting reports of a 500 million US dollars deal between King Mswati the Third and the United States to house convicted US criminals in Swaziland. The groups say the deal treats Swaziland like a "dumping site" and violates the country's sovereignty. Elvis Presslin spoke to Nhlanhla Magongo, Swaziland Youth Congress (SWAYOCO) Regional Secretary

HPE Tech Talk
How could AI revolutionize supply chain?

HPE Tech Talk

Play Episode Listen Later Sep 18, 2025 24:28


Where do we get our stuff from? This week, Technology Now is diving into the subject of supply chain. We explore what different people along the value chain care about, the types of disruptions modern day supply chains face, and we explore how AI can be integrated into the world of supply chain to mitigate unexpected shocks.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Mark Bakker: https://www.hpe.com/uk/en/leadership-bios/mark-bakker.htmlSourcesDoor to Door: The Magnificent, Maddening, Mysterious World of Transportation by Edward Humes. Copyright © 2016 by Edward Humes. Reprinted courtesy of Harper, an imprint of HarperCollins Publishers.https://www.persee.fr/doc/paleo_0153-9345_2016_num_42_2_5718https://www.ebsco.com/research-starters/history/renfrew-dixon-and-cann-reconstruct-ancient-near-eastern-trade-routesKhalidi, L. et al., 2016, The growth of early social networks: New geochemical results of obsidian from the Ubaid to Chalcolithic Period in Syria, Iraq and the Gulf, Journal of Archaeological Science: Reports,Volume 9, Pages 743-757, ISSN 2352-409X, https://doi.org/10.1016/j.jasrep.2016.06.026.Gendron, F., et all., 2019, The evolution of obsidian procurement in ancient Oaxaca, Mexico: New data from the Sistema 7 Venado architectural complex, Monte Albán. Journal of Archaeological Science: Reports. 23. 583-591., Tykot. R. H., 1996, Obsidian Procurement and Distribution in the Central and Western Mediterranean, Journal of Mediterranean Archaeology 9.1 (1996) 39-82

SBS Nepali - एसबीएस नेपाली पोडकाष्ट
Australia-based sister organisations of Nepali political parties on recent developments in Nepal - नेपाल सङ्कट: नेपाली राजनीतिक पार्टीका अस्ट्रेलियास्थित भ

SBS Nepali - एसबीएस नेपाली पोडकाष्ट

Play Episode Listen Later Sep 17, 2025 10:08


Following the Gen Z protests in Nepal on Monday, September 8, SBS Nepali spoke with representatives of various Australia-based sister organisations of Nepali political parties, who shared their thoughts on the demonstrations. We would like to inform you that we will continue bringing you more updates in the coming days. - नेपालमा गत सोमवार, सेप्टेम्बर आठमा भएका जेन जी प्रदर्शनहरू पछि हामीले विभिन्न नेपाली राजनीतिक पार्टीका अस्ट्रेलियास्थित भातृ संगठनका प्रतिनिधिहरूसँग गरेको कुराकानी सुन्नुहोस्। हामी तपाईँहरूलाई जानकारी गराउन चाहन्छौँ कि नेपालका घटनाक्रमहरूलाई लिएर क्रमिक रूपमा आउँदा दिनहरूमा सबै पक्षलाई समेट्ने गरी थप सामाग्रीहरू प्रकाशित गर्दै जाने हाम्रो प्रयास रहने छ।

EM360 Podcast
Setting Up for Success: Why Enterprises Need to Harness Real-Time AI to Ensure Survival

EM360 Podcast

Play Episode Listen Later Sep 17, 2025 19:09


The issue is data fragmentation, where untrustworthy data is siloed across different databases, SaaS applications, warehouses, and on-premise systems,” Vladimir Jandreski, Chief Product Officer at Ververica, tells Christina Stathopoulos, the Founder of Dare to Data. “Simply, there is no single view of the truth that exists. With governance and data quality checks, these are often inconsistent, AI systems end up consuming incomplete or conflicting signals,” he added, setting the stage for the podcast.In this episode of the Don't Panic, It's Just Data podcast, Stathopoulos speaks with Jandreski about the vital role of unified streaming data platforms in facilitating real-time AI. They discuss the difficulties businesses encounter when implementing AI, the significance of going beyond batch processing, and the skills necessary for a successful streaming data platform. Applications in the real world, especially in e-commerce and fraud detection, show how real-time data can revolutionise AI strategies.Your AI Could Be a Step Behind Jandreski says that most organisations continue to be engineered on batch-first data systems. That means, they still process information in chunks—often hours or even days later. “It's fine for reporting, but it means your AI is always going to be one step behind.”However, “the unified streaming platform flips that model from data at rest to data in motion.” A unified platform will “continuously capture the pulse” of the business and feed it directly to AI for automated real-time decision making. Challenges of Agentic AI Considering that the world is moving toward the era of agentic AI, there are some key challenges that still need to be addressed. Agentic AI means autonomous agents make real-time decisions, maintain memory, use tools and collaborate among themselves. Because they act on their own decisions, regulating them is necessary. Building agents is not the main challenge, but the real challenge is “actually giving them the right infrastructure.” Jandreski highlights. Alluding to an example of AI prototyping frameworks such as Longchain or Lama Index, he further explained that those frameworks work for demos. In reality, however, they can't support a long-running system trigger workflows that demand high availability, fault tolerance, and deep integration with the enterprise data. This is because enterprises have multiple systems, and many of them are not connected. This way, the data forms into silos. When data is in silos, a unified streaming data platform becomes the key solution. “It provides a real-time event-driven contextual runtime where AI agents need to move from the lab experiments to production reality.”TakeawaysUnified streaming data platforms are essential for real-time AI.Batch processing creates lag, hindering AI effectiveness.Data fragmentation leads to unreliable AI decisions.A unified platform ensures data is fresh and trustworthy.Real-time AI requires a robust data infrastructure.Organisations must move beyond legacy batch systems.Governance and data quality are critical for AI success.Real-world applications...

Irish Tech News Audio Articles
The Game Changing Potential of GenAI and Innovative Data Storage

Irish Tech News Audio Articles

Play Episode Listen Later Sep 15, 2025 6:26


Artificial intelligence (AI) is not long just a buzzword, but a pivotal force driving unprecedented business transformation and growth. The technology is fundamentally reshaping how businesses in Ireland operate, innovate, and compete. According to the Dell Innovation Catalyst Study, 76% of organisations based in Ireland are already considering AI and GenAI a key part of their business strategy, with 84% reporting substantial ROI and productivity gains from adopting these technologies. Moreover, 66% of Irish organisations are at early to mid-stage in their AI and GenAI adoption journey, while 90% see strong opportunities to leverage Agentic AI within their business operations. However, there are complexities involved with fully harnessing the power of GenAI. To build and train GenAI models, organisations need vast amounts of information. In turn, these same models also generate vast quantities of data to go back into the business. So, the question each business leader must ask before embracing AI and GenAI is: Are our storage solutions up to the task? The solution is scalable, secure, and economically sound data architecture that will set apart the organisations simply running in the AI race, and those leading it. Storage solutions for the GenAI age For GenAI to be successfully deployed, organisations must rethink, rearchitect and optimise their storage to effectively manage GenAI's hefty data management requirements. By doing so, organisations will avoid a potential slowdown in processes due to inadequate or improperly designed storage. The reality is that traditional storage systems are already struggling to keep pace with the explosion of data, and as GenAI systems advance and tackle new, more complex tasks the requirements will only increase. In other words, storage platforms must be aligned with the more complex realities of unstructured data, also known as qualitative data, and the emerging needs of GenAI. In fact, unstructured data accounts for over 90% of the data created each year - largely due to a rise in human-generated data, meaning the sphere is made up of cluttered and muddled columns of analysis. Enterprises need new ways to cost-effectively store data of this scale and complexity, while still providing easy and quick access to it and protecting it against cyber criminals. Unstructured data specifically is of interest to hackers due to its value and sheer volume. Organisations are seeking to enhance how they manage data - whether it's moving, accessing, scaling, or safeguarding it. In the pursuit of rapid improvement, many have adopted solutions that store data across several public cloud platforms. While these public cloud environments can deliver immediate benefits, such as increased flexibility and availability, they often introduce longer-term complications. Over time, organisations may face rising costs associated with moving data into and out of different clouds, heightened security risks, and challenges when attempting to optimise their data across these disparate environments. For generative AI to reach its full potential, it requires straightforward, reliable access to quality data; unfortunately, strategies that prioritise public cloud-only adoption above all else frequently struggle to meet these requirements. Organisations should instead look to adopt a multicloud by design approach. This will help them unlock the full potential of multicloud in the short and long term, without being constrained by siloed ecosystems of proprietary tools and services. Multicloud by design brings management consistency to storing, protecting and securing data in multicloud environments. Investing in new storage technologies Businesses need new, novel approaches that cater to GenAI's specific requirements and vast, diverse data sets. Some of these cutting-edge technologies include distributed storage, data compression and data indexing. Distributed storage enhances the scalability and reliability of GenAI systems by...

HPE Tech Talk
Can AI be used to improve patient experiences?

HPE Tech Talk

Play Episode Listen Later Sep 11, 2025 19:29


Can AI be used to improve patient experiences? This week, Technology Now explores how AI is being used to streamline data collection in the healthcare industry, how data should be treated to avoid bias in AI, and the benefits this brings to patients. Derek B. Howard, Programme Manager for the HPE Digital Health Foundry Programme, tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Derek B. Howard:https://www.linkedin.com/in/derek-howard1/Sources:https://www.britannica.com/technology/MYCINhttps://www.mghlcs.org/projects/dxplainhttps://www.cedars-sinai.org/discoveries/ai-ascendance-in-medicine.html

Data Transforming Business
Data Experts Question: Is Data Infrastructure Ready for Responsible AI?

Data Transforming Business

Play Episode Listen Later Sep 10, 2025 36:39


Welcome back to Meeting of the Minds, a special podcast episode series by EM360Tech, where we talk about the future of tech.In this Big Data special episode of the Meeting of the Minds, our expert panel – Ravit Jain, Podcast host, Christina Stathopoulos of Dare to Data and a data and AI evangelist, Wayne Eckerson, data strategy consultant and president of the Eckerson Group and Kevin Petrie VP of Research at BARC, come together again to discuss the key data and AI trends, particularly focusing on data ethics. They discuss ethical issues related to using AI, the need for data governance and guidelines, and the essential role of data quality in AI success. The speakers also look at how organisations can measure the value of AI through different KPIs, stressing the need for a balance between technical achievements and business results. Our data experts examine the changing role of AI across various sectors, with a focus on success metrics, the effects on productivity and employee stress, changes in education, and the possible positive and negative impacts of AI in everyday life. They highlight the need to balance productivity with quality and consider the ethics of autonomous AI systems.In the previous episode, new challenges and opportunities in data governance, regulatory frameworks, and the AI workforce were discussed. They looked at the important balance between innovation and ethical responsibility, looking at how companies are handling these issues.Tune in to get new understandings about the future of data and AI and how your enterprise can adapt to the upcoming changes and challenges. Hear how leaders in the field are preparing for a future that is already here.Also watch: Meeting of the Minds: State Of Cybersecurity in 2025TakeawaysGenerative AI is creating a supply shock in cognitive power.Companies are eager for data literacy and AI training.Data quality remains a critical issue for AI success.Regulatory frameworks like GDPR are shaping AI governance.The US prioritises innovation, sometimes at the expense of regulation.Generative AI introduces new risks that need to be managed.Data quality issues are often the root of implementation failures.AI's impact on jobs is leading to concerns about workforce automation.Organisations must adapt to the probabilistic nature of generative AI.The conversation around data quality is ongoing and evolving. AI literacy and data literacy are crucial for workforce success.Executives are more concerned about retraining than layoffs.Younger workers may struggle to evaluate AI-generated answers.Incremental changes in productivity are expected with AI.Job displacement may not be immediate, but could create future gaps.Human empathy and communication skills remain essential in many professions.AI will augment, not replace, skilled software developers.Global cooperation is needed to navigate...

The HR Uprising Podcast
High Performance HR - Talent Development

The HR Uprising Podcast

Play Episode Listen Later Sep 8, 2025 28:32


Lucinda examines talent retention and development, building on the previous discussion about attracting talent, and emphasising the importance of creating a high-performance culture that not only draws in great people but also keeps them engaged and motivated. Lucinda explores the evolving definition of talent, highlighting the need for inclusivity and recognising diverse contributions within organisations KEY TAKEAWAYS Talent should not be limited to a select group of high performers or leaders. It encompasses a diverse range of individuals, including specialists, reliable experts, and emerging leaders, highlighting the importance of recognising and harnessing everyone's unique contributions. Organisations often invest heavily in recruitment but neglect onboarding and ongoing development. To retain talent, it's crucial to provide meaningful career opportunities, learning and development options, and a sense of purpose beyond just a pay cheque. The shift to hybrid work has changed how employees engage with their organisations. Companies need to ensure that visibility and performance evaluations are fair and inclusive, avoiding biases that may arise from physical presence in the workplace. Engaging employees in their career development is essential. This involves regular performance conversations that focus on individual aspirations and growth, allowing employees to take an active role in shaping their career paths. BEST MOMENTS "We know that talent is broad. It's about seeking out everybody's talent. Talent is your high-performing specialist... Everyone plays their part." "People want more than a pay cheque. They want purpose, flexibility, growth, and to feel that their career is moving forward." "If you think of a modern talent strategy... it needs to be conscious, intentional, and on their terms as well." "We need to engage the individual in driving their career. People want choice, autonomy, and clarity on how they can grow." "Don't start investing and don't bite off more than you can chew. Start small and then turn those insights into action." VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher   The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/   www.changesuperhero.com www.hruprising.com            Get your copy of How To Be A Change Superhero by emailing at info@actus.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up' together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: Lucinda@advancechange.co.uk Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Leadermorphosis
Ep. 99 Perttu Salovaara on Radically Decentralised Organisations and leaderless leadership

Leadermorphosis

Play Episode Listen Later Sep 8, 2025 81:53


If we want to practise alternatives to hierarchy, what needs to be in place? Perttu has twenty years' experience as an organisational consultant and I've been really enjoying his research papers on Radically Decentralised Organisations. We talk about the four things needed for a Radically Decentralised Organisation to be sustainable, leaderless leadership, group dynamics we need to be aware of, and some interesting case studies in Finland, particularly in the public sector. Resources: Perttu's paper, “Leaderless Leadership in Radically Decentralised Organisations” https://www.researchgate.net/publication/380008457_Leaderless_leadership_in_radically_decentralized_organizations Perttu's website: https://perttusalovaara.com/en/ Related Leadermorphosis podcast episodes: Ep. 37 with Miki Kashtan Ep. 78 with Sofia and Luís from Mindera Ep. 41 with Michael Y. Lee  

The Bottom Line
Discomfort is essential for building better organisations, with Gus Balbontin

The Bottom Line

Play Episode Listen Later Sep 1, 2025 47:35


Gus Balbontin is a Director at Neu21. Neu21 is a transformation consultancy, venture studio, and product lab that provides creative ideas and insights to business leaders through times of innovation and growth. In this episode, Gus reflects on how growing up in Argentina and travelling the world taught him the skills he needed to lead an innovative business in Australia. He explains why all businesses need to consider their exit strategy for new systems before implementation even happens and emphasises the need for adaptability, continuous learning and tolerating discomfort as a leader. Gus shares how he applied these principles during Lonely Planet's digital transition in the early aughts and how he embodies these traits personally and professionally. Resources and links: Neu21 website Gus Balbontin website Gus Balbontin newsletter Gus Balbontin on LinkedIn Gus Balbontin on Instagram Gus Balbontin on X Gus Balbontin on YouTube Connect: Alexander Spencer website Alexander Spencer on X Alexander Spencer on Facebook Alexander Spencer on LinkedIn This show is produced in collaboration with Wavelength Creative. Visit wavelengthcreative.com for more information.

Le journal de 18h00
Les organisations syndicales appellent à une mobilisation massive le 18 septembre contre le projet de budget

Le journal de 18h00

Play Episode Listen Later Aug 29, 2025 19:12


durée : 00:19:12 - Journal de 18h - Les organisations syndicales s'accordent sur une date commune pour exiger un autre budget tout en adoptant des stratégies différentes quant à la mobilisation citoyenne prévue huit jours plus tôt.

Les journaux de France Culture
Les organisations syndicales appellent à une mobilisation massive le 18 septembre contre le projet de budget

Les journaux de France Culture

Play Episode Listen Later Aug 29, 2025 19:12


durée : 00:19:12 - Journal de 18h - Les organisations syndicales s'accordent sur une date commune pour exiger un autre budget tout en adoptant des stratégies différentes quant à la mobilisation citoyenne prévue huit jours plus tôt.

HPE Tech Talk
Can we build technology today to defend against the threats of tomorrow?

HPE Tech Talk

Play Episode Listen Later Aug 28, 2025 22:44


Can we build technology today to defend against the threats of tomorrow? This week, Technology Now concludes a double episode on post quantum cryptography and explores the subject of firmware, why it's imperative that it be protected against quantum attacks and why a simple update can't solve every problem. Nigel Edwards, Director of the Security Lab at HPE Labs, tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Nigel: https://www.linkedin.com/in/nigel-edwards-170591/?originalSubdomain=ukSources: https://www.theatlantic.com/technology/archive/2016/01/the-long-and-winding-history-of-encryption/423726/https://www.theqrl.org/blog/history-of-cryptography-behind-the-code-episode-1/https://www.theguardian.com/science/2025/may/07/todays-ai-can-crack-second-world-war-enigma-code-in-short-order-experts-say

Irish Tech News Audio Articles
Over 70% of Irish Organisations Have Information 'Exposed Online'

Irish Tech News Audio Articles

Play Episode Listen Later Aug 28, 2025 2:53


Global cybersecurity firm Smarttech247 says its data shows more than 70% of Irish organisations currently have information exposed online. Smarttech247's Cyber Threat Intelligence platform has detected a range of records, including company-related credentials and sensitive information, many of which are actively traded or sold. The Irish-based firm is warning that this kind of information is ideally suited for use in criminal gangs' AI-powered phishing and Business Email (BEC) Compromise campaigns. These forms of BEC are the fastest-growing type of cybercrime worldwide and see hackers using AI to clone voices, generate hyper-realistic phishing emails, and manipulate employees into transferring funds or handing over credentials. The security team at Smarttech247 estimates that fewer than one in three Irish organisations have adequate protection against BEC attacks. One of the most high-profile examples emerged last month, when it's alleged the National Treasury Management Agency was the target of a multi-million euro attack involving voice phishing. CEO of Smarttech247, Raluca Saceanu, is warning organisations that they need to step up protections: "Our Cyber Threat Intelligence platform continuously monitors dark web marketplaces, criminal forums, and leak sites, and we're very concerned that businesses across all sectors are incredibly unprepared for the scale and sophistication of this new wave of crime. Most rely on outdated email filters or staff awareness training alone, neither of which are effective against AI-powered impersonation, deepfakes, or advanced social engineering. In critical sectors such as finance, healthcare, and government, that level of preparedness is dangerously low. Cybersecurity experts have also recorded a 400% spike over the past 12 months* in the level of social engineering techniques which dupe users into believing they must fix an error on their device by copying a piece of code. In reality, they are executing malicious commands that install malware on their device. Raluca Saceanu says, "Our team is receiving daily reports of targeted phishing campaigns that increasingly carry the fingerprints of AI: perfectly written messages, urgent executive requests, and realistic voice calls that bypass traditional defences. "Ireland is not prepared for AI-driven cybercrime. Criminals are scaling faster than our defences, and critical national services are at risk. Financial services companies, central to the economy, healthcare providers and government officials face an immediate risk of social engineering scams. The attacks are already here, and unless Ireland acts now, we risk becoming tomorrow's headline breach."

The Product Experience
Why we need to design products for machines - Katja Forbes (Executive Director, Standard Chartered Bank)

The Product Experience

Play Episode Listen Later Aug 27, 2025 46:15


In this episode of The Product Experience, Randy Silver and Lily Smith sit down with Katja Forbes, Executive Director at Standard Chartered Bank, design leader, and lecturer, to explore the fast-approaching world of machine customers.Katja shares why businesses must prepare for a future where AI agents, autonomous vehicles, and procurement bots act as customers, and what this means for product managers, designers, and organisations.Key takeawaysMachine customers are here already. From booking services for Tesla cars to procurement bots closing contracts, AI-driven commerce is no longer hypothetical.APIs are necessary but insufficient. Businesses need to think beyond plumbing and address trust, compliance, and customer experience for non-human agents.Signal clarity matters. Organisations must make their value propositions machine-readable to remain competitive.Trust will be quantified. Compliance signals, ESG proof, uptime guarantees, and reliability ratings will replace human gut instinct.New roles will emerge. Trust analysts and human–machine hybrid coordinators will be critical in shaping future interactions.Ethics cannot be ignored. Without careful design, agentic commerce could amplify consumerism and poor societal outcomes.Practical first step. Even small businesses can prepare by structuring their product and service data into machine-readable formats.Product managers must adapt. The skill to manage ambiguity, think systemically, and anticipate unintended consequences will be central to success.Featured Links: Follow Katja on LinkedIn | Katja's website | Sign-up for pre sale access to Katja's forthcoming book 'The CX Evolutionist'Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

La Matinale - La 1ere
L'invité de La Matinale - Frédéric Maillard, analyste des organisations de police

La Matinale - La 1ere

Play Episode Listen Later Aug 26, 2025 17:09


Marketing Espresso
Embracing Thought Leadership with Karen Chalmers

Marketing Espresso

Play Episode Listen Later Aug 25, 2025 24:50


Send us a textThought leadership has become a buzzword in marketing, but what does it really mean and how can businesses use it to their advantage? In this episode of Marketing Espresso, I'm joined again by Karen Chalmers, Vice President of Marketing at Interval, to unpack the real meaning of thought leadership and how to empower your team to step into it.Karen has over 25 years of experience at the intersection of creativity, media, and marketing. She's built strategies that drive brand awareness, optimise budgets, and lead teams to meaningful results. She's passionate about empowering not just executives, but entire teams, to share their unique perspectives and expertise.We dive into why thought leadership shouldn't just sit with CEOs or founders, and how every team member, whether they've been in the industry for two years or thirty, has valuable insights to share. Karen shares her approach to guiding teams to start posting on LinkedIn, how to overcome imposter syndrome, and why a diversity of voices strengthens brand credibility.The conversation also covers the fears that hold people back, from “what if my opinion is wrong” to “what about the trolls.” We explore how to reframe those fears, embrace experimentation, and see thought leadership as an ongoing journey rather than a one-off tactic.Key takeaways:Thought leadership is not reserved for the top of the organisation. Every team member can contribute.Imposter syndrome is common, but opinions and experiences are never “wrong.” Sharing your perspective adds value.Fear of trolls or negative comments is real, but ignoring and not engaging is the best approach.Building confidence takes practice. Start small, with one post a week, and build from there.Organisations that empower their people to share thought leadership build stronger brands and deeper trust.Actions you can take today:Encourage your team to create one LinkedIn post in their own words this week.Workshop thought leadership internally, offer support and feedback to build confidence.Think about your own “hill to die on” the topic or message you're most passionate about sharing.You can connect with Karen on LinkedIn.DOWNLOAD MY CONTENT PLANNER - https://becchappell.com.au/content-planner/Instagram @bec_chappellLinkedIn – Bec Chappell If you're ready to work together, I'm ready to work with you and your team.How to work with me:1. Marketing foundations and strategy consultation 2. Marketing Coaching/ Whispering for you a marketing leader or your team who you want to develop into marketing leaders3. Book me as a speaker or advisor for your organisation4. Get me on your podcastThis podcast has been produced and edited by Snappystreet Creative

Being and Doing
Being and Leading | Ep.6: Marie-Anne Chidiac on authentic and relational leadership

Being and Doing

Play Episode Listen Later Aug 23, 2025 69:13


I am Aleksandra Vancevska, gestalt therapeutic counsellor and UKCP student therapist. I support you to transform overachieving burnout, stress, perfectionism and stuckness into fulfilling self-confidence and authentic success.To start therapy with me schedule a free consultation: https://calendly.com/aleksandra-vanchevska/discovery-call

HPE Tech Talk
How are governments reacting to the threat of quantum computers?

HPE Tech Talk

Play Episode Listen Later Aug 21, 2025 20:31


Why do quantum computers pose a threat to governments? This week Technology Now starts a two part dive into quantum computing. In this first episode, we ask: how are governments preparing to mitigate the threat posed by a hypothetical quantum computer which could be invented. Ken Rich, Federal CTO at HPE tells us more.This is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Ken Rich:https://www.linkedin.com/in/kenrich111/Sources:https://www.ncsc.gov.uk/whitepaper/next-steps-preparing-for-post-quantum-cryptographyhttps://www.britannica.com/technology/quantum-computerhttps://www.livescience.com/technology/computing/history-of-quantum-computing-key-moments-that-shaped-the-future-of-computingShor, Peter W.. “Polynomial-Time Algorithms for Prime Factorization and Discrete Logarithms on a Quantum Computer.” SIAM Rev. 41 (1995): 303-332.P. W. Shor, "Algorithms for quantum computation: discrete logarithms and factoring," Proceedings 35th Annual Symposium on Foundations of Computer Science, Santa Fe, NM, USA, 1994, pp. 124-134, doi: 10.1109/SFCS.1994.365700.https://www.newscientist.com/article/2399246-record-breaking-quantum-computer-has-more-than-1000-qubits/

Procurement Reimagined
AI in Procurement: Boosting Productivity, Redefining Roles, and Building the Future with Dylan Martin

Procurement Reimagined

Play Episode Listen Later Aug 15, 2025 30:28


In this conversation, Daniel Barnes and Dylan discuss the evolving role of AI in procurement, exploring its potential to enhance productivity, transform job functions, and the importance of developing an AI policy. They delve into the phases of AI adoption, the balance between opportunities and risks, and strategies for persuading organisations to embrace AI technologies. The discussion emphasises the need for critical thinking and the potential for AI to improve supplier relationships and overall procurement processes. Takeaways AI can significantly enhance productivity in procurement roles. Understanding the phases of AI adoption is crucial for effective implementation. AI can help delegate mundane tasks, allowing professionals to focus on strategic activities. There is a need for an AI policy to ensure compliance and security. Critical thinking remains essential in evaluating AI outputs. AI can transform job functions, but it also presents risks that need to be managed. Organisations must rethink their operational processes to leverage AI effectively. Building strong supplier relationships is key to innovation in procurement. AI can improve the customer experience within organisations. The future of procurement is bright with the integration of AI technologies. Chapters 00:00 Introduction and Background 02:37 The Evolution of AI in Procurement 05:19 Phases of AI Adoption 08:30 AI's Impact on Job Roles 11:14 Navigating AI Risks and Opportunities 13:54 Rethinking Procurement Roles 16:59 Overcoming Internal Resistance to AI 19:47 The Future of Procurement with AI 22:33 Conclusion and Final Thoughts

RNZ: Nine To Noon
A myriad of organisations concerned about impact of new gambling bill

RNZ: Nine To Noon

Play Episode Listen Later Aug 14, 2025 16:00


Submissions close this weekend on a bill that seeks to minimise harm from online gambling but will impact community groups. 

The Clement Manyathela Show
More organisations pull out of National Convention

The Clement Manyathela Show

Play Episode Listen Later Aug 13, 2025 22:53 Transcription Available


Clement Manyathela speaks to Rev. Zwoitwaho Nevhutalu, spokesperson for the National Convention, following the withdrawal of several foundations and other organisations from the process. The Clement Manyathela Show is broadcast on 702, a Johannesburg based talk radio station, weekdays from 09:00 to 12:00 (SA Time). Clement Manyathela starts his show each weekday on 702 at 9 am taking your calls and voice notes on his Open Line. In the second hour of his show, he unpacks, explains, and makes sense of the news of the day. Clement has several features in his third hour from 11 am that provide you with information to help and guide you through your daily life. As your morning friend, he tackles the serious as well as the light-hearted, on your behalf. Thank you for listening to a podcast from The Clement Manyathela Show. Listen live on Primedia+ weekdays from 09:00 and 12:00 (SA Time) to The Clement Manyathela Show broadcast on 702 https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/XijPLtJ or find all the catch-up podcasts here https://buff.ly/p0gWuPE Subscribe to the 702 Daily and Weekly Newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook https://www.facebook.com/TalkRadio702 702 on TikTok https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702 See omnystudio.com/listener for privacy information.

RNZ: Nine To Noon
The regional organisations trying to keep their polytechnics

RNZ: Nine To Noon

Play Episode Listen Later Aug 12, 2025 11:27


Regional organisations are trying to keep their polytechnics going, despite questions around their viability. 

The Conditional Release Program
The Two Jacks - Episode 122 - Tasmania's Numbers Game, Nazi Clowns, and Gaza's No-Good Options

The Conditional Release Program

Play Episode Listen Later Aug 10, 2025 100:08


As usual, AI slop shownotes. They're all about 30 seconds off due to theme music. Enjoy! The Jacks start in Hong Kong's downpour before unpacking Tasmania's post‑election arithmetic and a machete “amnesty” with bins outside cop shops. They wade through protests, policing, and the far‑right's antics, then dig into the Gareth Ward case and the thorny politics of expulsion. There's a sharp turn into AI copyright fights, family life vs screens, and a listener letter on pilot mental health.Mid‑show is a deep dive on ME/CFS's genetic breakthrough, then a long, unsentimental look at Gaza, Hamas, ceasefires, and who could plausibly govern anything next. Stateside, Tulsi, Brennan, Mueller, and the Epstein files swirl together with youth‑vote and gerrymander chat. They close with sport: Wallabies' best fortnight in ages, a cracking England–India Test, Ashes nerves, AFL chaos at Melbourne, and a quick NRL/Swans CEO note—before ending on a Trader Joe's chicken funeral and a cheeky Ozempic joke.Chapters00:00:00 — Hong Kong's black rainTriple black rain signals; ~300mm in a day at Mid‑Levels.City empties as people stay home; flood photos doing the rounds.00:01:36 — Tasmania's numbers gamePremier commissioned without a majority; Greens won't move no‑confidence.Governor Barbara Baker's “test it on the floor” remark and what's in scope.Labor/Greens maths; low appetite for another poll, but conditions exist.00:05:49 — Bins for blades: the machete “amnesty”Drop‑off slots outside police stations; comparison to firearms amnesties.Media flurries vs actual incident data; last big cluster months ago.00:07:21 — Protests, policing, and the far‑rightSydney Bridge March crowd size; VIPs photographed with Khamenei backdrop.Nazis on Parliament steps in balaclavas; state‑by‑state policing contrasts.Flags, chants, and where police draw the line on intervention.00:14:18 — The Gareth Ward messConviction details; bail, incarceration, and expulsion difficulty.Kiama re‑election as an independent, salary while imprisoned.Appeals, precedent, and public disgust.00:20:20 — Farewells and AI fightsDavid Dale and Col Joy remembered.Productivity Commission's AI stance; artists vs scraping; Zuckerberg's book haul.Peter Garrett's industry savvy; JP Morgan's internal AI rollout.00:26:16 — Kids, screens, and breakfastThe great iPad panic; why we don't judge strangers' mornings.Family meals are good; mind your own business is better.00:28:23 — Mailbag: pilots and mental healthFAA caution vs counselling stigma; past “deliberate crash” cases.Policy that pushes people away from help is bad policy.00:31:10 — ME/CFS: genetics change the storyDecodeME links to immune and nervous system pathways.It's physiological, not psychosomatic; GET/CBT harm for PEM sufferers.RACGP guidance lag vs UK/US updates; a long‑overdue turn.00:37:10 — Gaza, Hamas, and the absence of good options2005 pull‑out, tunnels, aid skimming; ceasefire vs aid corridors.Who could govern Gaza; peacekeepers, UNRWA skepticism, and Hamas reality.Ehud Barak's Qatar funding allegations; elections, starvation, ethics.01:03:21 — US politics: Russiagate reruns and Epstein filesTulsi's evolution; Brennan on TV; Mueller was Trump‑era appointed.“Lock her up” vs AI Obama arrest video; the file‑release calculus.Youth‑vote shifts; Republicans' state‑house gerrymanders.01:21:42 — Media Watch vs SkyThe TikTok immigration clip Sky ran and then pulled.Why mainstream reporting beats cherry‑picked viral outrage.01:24:44 — Sport: a proper weekendWallabies find a game fans can love; Lions tour lifts the code.England–India: great chase, Siraj's spell, and pressure's toll.Ashes preview: Bazball mettle in Aus conditions; pace attack is the key.AFL: Simon Goodwin sacked, Melbourne chaos, Adelaide surging; NRL Panthers steady.Swans appoint Matthew Pavlich CEO.01:36:54 — Chicken funerals and closingA full black‑robed rite in a US supermarket.“Put Ozempic in the water” gag; letters and see‑you‑next‑week.Notable quotes00:00:25 — “We had three black rain signals… 300 mils in a day here at Mid‑Levels.”00:03:31 — “It's not for the governor to be deciding when numbers are tested.”00:06:01 — “Bins outside the police station so miscreants can slide the machete through the slot.”00:08:43 — “They stood on the steps of Parliament and zig‑hiled their way across that protest.”00:14:09 — “Personally, I think let people tell you who they are.”00:18:50 — “He's essentially been convicted of rape… he's going to get a holiday.”00:24:49 — “To boost productivity by 4%, it's decided you just let AI go.”00:33:59 — “It is neurological and immunological. It is not psychiatric.”00:47:42 — “There are no good choices at the moment.”01:25:26 — “The best fortnight for the Wallabies in a very, very long time.”Who and what gets mentionedPeople: Barbara Baker; Jacinta Allan; Bob Carr; Gareth Ward; Chris Minns; Meredith Burgmann; Bruce Learman; David Dale; Col Joy; Peter Garrett; Mark Zuckerberg; Jamie Dimon; Andy Devereaux‑Cook; Ghazi Hamad; Benjamin Netanyahu; Eyal Zamir; Ehud Barak; John Brennan; Tulsi Gabbard; Hillary Clinton; Bill Clinton; Pam Bondi; Prince Andrew; Michael Vaughan; Ricky Ponting; Dave Warner; Joffre Archer; Mark Wood; Simon Goodwin; Brad Green; Matthew Pavlich; Tom Harley; Abby Phillip; Scott Jennings; Van Jones.Places: Hong Kong; Tasmania; Melbourne; Sydney; North Shore; Central; Opera House; Kiama; Silverwater; Gaza; West Bank; Qatar; Egypt; Netherlands; Japan; Texas; California; Massachusetts; Illinois; New York; Maryland; Old Trafford; Perth; The Gabba; Adelaide; San Francisco.Organisations/teams: Greens; Labor; Liberal Party; National Socialist Alliance; IDF; Hezbollah; UNRWA; Palestinian Authority; Hamas; Mossad; BBC; Jerusalem Post; FAA; DecodeME; RACGP; Productivity Commission; Sky News; Media Watch; CIA; Wallabies; Penrith Panthers; Sydney Swans; AFL; NRL; JP Morgan.

SBS Assyrian
The Assyrian Memorial Day to be held by Assyrian organisations in Sydney

SBS Assyrian

Play Episode Listen Later Aug 4, 2025 13:42


The Assyrian Democratic Movement, in collaboration with the Assyrian Organisations Alliance, will commemorate Assyrian Martyrs Day on Thursday, 7 August, at the Assyrian Cultural and Sports Club. This solemn occasion honors the memory of those who sacrificed their lives for the Assyrian cause. Invitations have been extended to representatives across all levels of government, including local, state, and federal Members of Parliament. Mr. Emmanuel Sada, representing the Assyrian Democratic Movement, spoke to the program and emphasized the enduring significance of this day for the Assyrian community—both as a tribute to the fallen and a reminder of the resilience of a people striving to preserve their identity and rights.

HPE Tech Talk
The Future of Innovation

HPE Tech Talk

Play Episode Listen Later Jul 31, 2025 22:10


What does the future hold for the world of Technology? This week, Technology Now is looking to the future and where we could be going next exploring topics including physical AI and quantum computing. At the HP Garage in Palo Alto, California, our on the ground reporter Sam Jarrell is once again joined by HPE Labs Chief Architect, Kirk Bresniker, this time, to discuss the future of innovationThis is Technology Now, a weekly show from Hewlett Packard Enterprise. Every week, hosts Michael Bird and Aubrey Lovell look at a story that's been making headlines, take a look at the technology behind it, and explain why it matters to organizations.About Kirk Bresniker: https://www.linkedin.com/in/kirkbresniker Sources:https://www.visualcapitalist.com/the-history-of-innovation-cycles/https://sas-space.sas.ac.uk/6251/1/Musso%20case%20study.pdfhttps://o7hym76hqe4vgicsgie2b2d5gqx3spauod5hrbhrkrndb4gwj7tq.arweave.net/d8-Gf8eBOVMgUjIJoOh9NC-5PBRw-niE8VRaMPDWT-c#:~:text=Growth%20of%20the%20Internet%20The%20number%20of,accelerated%20and%20reached%203.4%20billion%20in%202016.https://www.worldometers.info/world-population/world-population-by-year/

Mary English Astrologer Blog
Episode 450 - Florence Nightingale & Carer's Astrology

Mary English Astrologer Blog

Play Episode Listen Later Jul 27, 2025 32:53


This week we are covering Florence Nightingale's chart and also what a carer is (or caregiver) and what we need to ensure we understand in the charts involved.   Florence Nightingale no birth time Sun/Moon Taurus, Venus in Cancer Also showing date/transits of first experience of 'God's calling' Date/transits of first official job Florence's actual voice recording! https://wellcomecollection.org/works/tp9njewm ORGANISATIONS to help you if you're a carer yourself: USA https://www.caregiver.org https://www.caregiving.org https://www.caregiveraction.org   UK https://carers.org      

Urgency of Change - The Krishnamurti Podcast
Krishnamurti on Organisations

Urgency of Change - The Krishnamurti Podcast

Play Episode Listen Later Jul 16, 2025 75:45


‘Organisations will never succeed in bringing about peace because human beings individually, collectively, nationally, are in conflict.' This episode on Organisations has six sections. The first extract (2:40) is from a phonograph recording of Krishnamurti, and is titled: Truth Cannot Be Organised. The second extract (8:18) is from the first talk in Santa Monica 1971, and is titled: Organisations Have Not Solved Our Problems. The third extract (26:16) is from Krishnamurti's talk at the United Nations in 1985, and is titled: Organisations Cannot Help Us Live Peacefully The fourth extract (48:33) is from the first talk at Brockwood Park in 1979, and is titled: The Divisive Nature of Authority and Organisations. The fifth extract (55:15) is from Krishnamurti's first talk in Madras 1972, and is titled: Organisations Will Not Bring About Transformation. The final extract in this episode (1:01:15) is from the second question and answer meeting at Brockwood Park in 1979, and is titled: Why Are There Krishnamurti Organisations? Each episode of the Krishnamurti podcast is based on a significant theme of his talks. Extracts from the archives have been selected to represent Krishnamurti's different approaches to these universal and timelessly relevant topics. This episode's theme is Organisations. Upcoming topics are The Heart, and Awakening. This is a podcast from Krishnamurti Foundation Trust. Please visit our website at kfoundation.org, where you can find a popular collection of quotes, a variety of featured articles, along with a wide selection of curated material in the Index of Topics. This allows easy access to book, audio and video extracts. Our online store stocks the best of Krishnamurti's books and ships worldwide. We also offer free downloads, including a selection of booklets. You can also find our regular Krishnamurti quotes and videos on Instagram, TikTok and Facebook at Krishnamurti Foundation Trust. If you enjoy the podcast, please leave a review or rating on your podcast app.

Partnering Leadership
397 [BEST OF] Aidan McCullen on How to lead yourself and your organization to become Undisruptable

Partnering Leadership

Play Episode Listen Later Jul 8, 2025 42:54 Transcription Available


In this episode of Partnering Leadership, Mahan Tavakoli speaks with Aidan McCullen, the host and founder of The Innovation Show and author of the book Undisruptable: A Mindset of Permanent Reinvention for Individuals, Organisations and Life. Aidan shares examples on how organizations and individuals can embrace reinvention in order to become undisruptable. Some highlights:● Aidan McCullen talks about the reason why most change initiatives fail.● The transformation of a caterpillar into a butterfly and lessons for leaders.● How Amazon reinvented a failed product and transformed it into a killer product.● Aidan McCullen shares how seeing life as cyclical rather than linear helps us with a reinvention mindset. Also mentioned in this episode:● Rita McGrath author of The end of competitive advantage and Seeing around corners● Scott D. Anthony author of The Little Black Book Of Innovation: How it works, How to do it and co-author of Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization ● Daniel Z. Lieberman author of The Molecule of More● Robert Sapolsky author of Behave Buy Aidan McCullen's Book:  Undisruptable: A Mindset of Permanent Reinvention for Individuals, Organisations and Life         Connect with Aidan McCullen: Aidan McCullen @ theinnovationshow.ioAidan McCullen LinkedInConnect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website