Pink Elephant - The IT and ITIL Service Management Experts

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Welcome to Pink Elephant. Dedicated to leading the way in IT Management Best Practices.

Pink Elephant, The ITIL Experts

Apr 20, 2018 LATEST EPISODE
infrequent NEW EPISODES
18m AVG DURATION
162 EPISODES

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Latest episodes from Pink Elephant - The IT and ITIL Service Management Experts

PR73 - Service Integration and Management and Multi Supplier Environments

Play Episode Listen Later Apr 20, 2018 34:00

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PR72 - Knowledge And Skills - Critical Enablers For Value Generation

Play Episode Listen Later Jun 30, 2017 32:53

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PR71 - Using Kanban for ITSM and Operations

Play Episode Listen Later Dec 8, 2016 34:13

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PR70 - Release Management And DevOps Teams

Play Episode Listen Later Jul 28, 2016 32:18

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PR69 - Using Lean Kaizen Improvement Across The Enterprise

Play Episode Listen Later May 25, 2016 32:29

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PR68 - DevOps. Release Aviation Best Practices

Play Episode Listen Later Apr 27, 2016 35:15

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PR67 - The Lean IT Field Guide

Play Episode Listen Later Mar 23, 2016 33:19

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PR66 - To Change Is Human But Never Easy

Play Episode Listen Later Feb 8, 2016 30:56

PR65- Enabling Strategic Engagement With BRM

Play Episode Listen Later Nov 5, 2015 31:44

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PR64 - Enterprise IT Governance - MIA

Play Episode Listen Later Jun 15, 2015 32:54

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PR63 - Using Lean Visual Management for ITSM

Play Episode Listen Later Apr 9, 2015 29:41

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PR62 - Pink Elephant: How Does IT Get Its Money

Play Episode Listen Later Mar 5, 2015 31:08

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PR61 - Optimizing Process Speed Through Value stream Mapping

Play Episode Listen Later Jan 16, 2015 31:09

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PR60 - The 3 Architectures of A Service Based Organization

Play Episode Listen Later Sep 9, 2014 23:14

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PR59 - LeanIT Gaining Sr. Leadership Buy in

Play Episode Listen Later Jul 14, 2014 23:14

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PR58 - The IT Factory – Craft or Utility

Play Episode Listen Later Jun 23, 2014 23:14

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PR57 - The Power Of Simulations For Experiential Learning

Play Episode Listen Later May 20, 2014 23:14

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PR56 - IT Asset Management

Play Episode Listen Later Apr 25, 2014 23:14

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PR55 - Pink14 Live Show

Play Episode Listen Later Mar 3, 2014 23:14

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PR54 - It's A Connected World And So Are You

Play Episode Listen Later Feb 11, 2014 23:14

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PR53 - Top Shows of 2013

Play Episode Listen Later Feb 5, 2014 23:14

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PR52 - DevOps and ITSM

Play Episode Listen Later Nov 25, 2013 23:14

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PR51 - Geeking Out On CMDB Object Models

Play Episode Listen Later Nov 25, 2013 23:14

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PR50 - The Ins and Outs of Process Assessments

Play Episode Listen Later Oct 30, 2013 23:14

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PR49 - Effective IT Governance with COBIT 5

Play Episode Listen Later Oct 30, 2013 23:14

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PR48 - ITSM Roadmap Planning

Play Episode Listen Later Sep 25, 2013 23:14

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PR47 - Basic Building Blocks For Service Desk

Play Episode Listen Later Aug 23, 2013 23:14

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PR46 - Reversy! Maturity Levels For Big Data

Play Episode Listen Later Aug 23, 2013 23:14

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PR45 - Service Based Costing

Play Episode Listen Later Jul 25, 2013 23:14

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PR44 - Standard Process VS Case Management

Play Episode Listen Later Jun 27, 2013 23:14

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PR43 - Major Incident and Root Cause Analysis

Play Episode Listen Later Jun 11, 2013 23:14

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PR42 - Becoming A Change Agent

Play Episode Listen Later Jun 11, 2013 23:14

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PR41 - The Evolution and Children of Service Level Management

Play Episode Listen Later May 1, 2013 23:14

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PR40 - Using Agile SCRUM For ITSM Projects

Play Episode Listen Later Mar 5, 2013 31:22

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PR39 - Service Orchestration

Play Episode Listen Later Feb 27, 2013 24:15

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PR38 - Pink13 Show Preview

Play Episode Listen Later Jan 29, 2013 29:59

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PR37 - Managing Trains through Tunnels

Play Episode Listen Later Jan 25, 2013 31:58

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PR36 -PR Radio 2012 Top Shows Review

Play Episode Listen Later Dec 14, 2012 33:30

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PR35 - Customer Self Service

Play Episode Listen Later Dec 14, 2012 29:13

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PR34 - Online Learning and Emerging Trends

Play Episode Listen Later Nov 22, 2012 28:58

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PR33 - ITSM Is Just BSM with IT Examples

Play Episode Listen Later Nov 1, 2012 30:20

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PR32 - Project and Change Management Integration

Play Episode Listen Later Sep 28, 2012 30:55

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PR31 - Experiential Learning and Simulations

Play Episode Listen Later Sep 26, 2012 28:15

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PR30 - Global Process

Play Episode Listen Later Aug 27, 2012 30:52

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PR29 - Justifying Service and Process Improvement

Play Episode Listen Later Jul 16, 2012 28:21

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PR28 - The Role of The Service Owner

Play Episode Listen Later Jul 6, 2012 29:20

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PR27 - Dealing with Rogue Support Agents

Play Episode Listen Later Jun 18, 2012 27:17

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PR26 - Distributed Service Desk Strategies

Play Episode Listen Later May 21, 2012 30:18

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PR25 - Communication and Education Planning

Play Episode Listen Later Apr 30, 2012 30:10

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PR24 - Problem and Availability Management The Conjoined Twins

Play Episode Listen Later Apr 5, 2012 30:13

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PR23 - Demand Channels

Play Episode Listen Later Mar 19, 2012 29:01

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