Podcasts about Itil

New to ServiceNow and can't get passed the recruiter layer?  Seasoned ServiceNow veteran looking to freelance?In this episode we talk to elite ServiceNow talent finder, networker, and master of threading the needle between customer need and resource preference.  Stephanie Fairbanks has been in the ServiceNow game since the beginning and has a massive ready-to-rock network.Discover her inside scoop!ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Tiziana Agostini"Costruire la parità"Storia, ostacoli, vantaggiMarcianum Presswwwm.marcianumpress.itIl riconoscimento dell'uguaglianza sembra oggi qualcosa di scontato, ma nei fatti ancora non lo è. Permangono squilibri, ingiustizie e l'eredità negativa di visioni del mondo che non riconoscono la libertà delle donne e non ne impiegano i talenti.Questo libro traccia il cammino compiuto dalle donne per realizzare una società più equa e inclusiva e indica quali sono gli snodi ancora da risolvere in Italia. Mostra come la violenza contro le donne sia pervasiva e si manifesti in una molteplicità di forme che impiegano anche le nuove tecnologie, compresa l'Intelligenza Artificiale. Affronta la grande questione del lavoro e del potere, proponendo efficaci modelli organizzativi e raccontando i nuovi protagonismi femminili. Chiama in causa gli uomini, ingabbiati in comportamenti inadeguati rispetto alle esigenze di oggi, per rendere la parola libertà un fatto concreto per ogni persona.Tiziana Agostini, veneziana, filologa e studiosa di genere, ha collaborato con Università e pubbliche amministrazioni in materia di Pari Opportunità. È stata Assessora alle Attività culturali e alla Cittadinanza delle Donne del Comune di Venezia dal 2010 al 2014. Tra i suoi libri: Serenissime. Viaggio nel Veneto delle donne (con Raffaella Ianuale, 1999); Le donne del Nordest (2007); Alle radici della disuguaglianza. Manuale di Pari Opportunità (2011).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Paolo Bolpagni"Hammershøi e i pittori del silenzio tra il nord Europa e l'Italia"Palazzo Roverella, Rovigowww.palazzoroverella.comFino al 29 giugno 2025 a Rovigo a Palazzo Roverella si terrà, promossa dalla Fondazione Cassa di Risparmio di Padova e Rovigo, e curata da Paolo Bolpagni, la prima mostra italiana dedicata a Vilhelm Hammershøi (Copenaghen, 1864-1916), che fu il più grande pittore danese della propria epoca, uno dei geni dell'arte europea tra fine Ottocento e inizio Novecento.Da pochi anni è in atto la sua riscoperta, e da personaggio quasi dimenticato Hammershøi è diventato uno dei più richiesti al mondo: nel mercato le quotazioni hanno raggiunto livelli strabilianti, con aumenti esponenziali osservabili addirittura di mese in mese; e i musei di tutto il globo si stanno contendendo le sue opere per organizzare retrospettive. Nel 2025 quella di Palazzo Roverella sarà non soltanto la prima mostra italiana dedicata al pittore danese, ma l'unica a livello internazionale. Ciò rende davvero eccezionale l'impresa rodigina, che si pone anche l'obiettivo di porre a confronto i capolavori di Hammershøi con opere di importanti artisti a lui contemporanei, con un occhio di riguardo – in tali accostamenti – all'Italia, ai Paesi scandinavi, alla Francia e al Belgio. In effetti ci sono elementi che accomunano gli appartenenti a questa poetica del silenzio, della solitudine, delle vedute cittadine deserte, dei “paesaggi dell'anima”. Però i visitatori scopriranno che in Hammershøi c'è qualcosa di più, di sottilmente inquietante, di angoscioso e forse addirittura di torbido: le sue donne sono ritratte quasi sempre di spalle; gli ambienti domestici, in apparenza ordinati e tranquilli, lasciano in realtà presagire o sospettare drammi segreti, o l'attesa di tragedie incombenti, con un senso claustrofobico.La biografia stessa dell'artista, che viaggiò di frequente (in special modo in Italia, in Inghilterra e nei Paesi Bassi), ma in verità fu un uomo solitario, induce a riflettere su alcuni aspetti enigmatici: pur sposatosi, Hammershøi mantenne un rapporto strettissimo, quasi simbiotico, con la madre, tornando spesso a dormire da lei; la moglie e modella prediletta, Ida Ilsted, fu colpita da una grave malattia mentale; la sua pittura, che ispirerà il grande regista cinematografico Carl Theodor Dreyer, fu definita “nevrastenica”. Ce n'è abbastanza per attendere come un autentico e irripetibile evento la mostra di Palazzo Roverella."Hammershøi e i pittori del silenzio tra il nord Europa e l'Italia"Dario Cimorelli Editorewww.dariocimorellieditore.itIl volume accompagna la prima mostra italiana dedicata a Vilhelm Hammershøi (Copenaghen, 1864-1916), il più grande pittore danese della propria epoca. Protagonista dell'arte europea tra fine Ottocento e inizio Novecento, la sua opera viene messa a confronto con le creazioni degli artisti a lui contemporanei, tra il Nord Europa e l'Italia.Più di 100 opere presentano una pittura raramente indagata quanto misteriosa ed affascinante. Una pittura che racconta il silenzio e l'introspezione, dove gli ambienti domestici così come le vedute cittadine descrivono i paesaggi dell'anima.Ma in Hammershøi c'è qualcosa di più, le sue donne, ritratte quasi sempre di spalle, in ambienti ordinati e tranquilli, lasciano presagire tanto la serenità quanto drammi segreti o piuttosto l'attesa di nuovi accadimenti.Il catalogo è arricchito dai testi critici di Paolo Bolpagni, curatore del volume, Annette Rosenvold Hvidt, Claudia Cieri Via, Luca Esposito e Francesco Parisi.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Part 2 of our networking episode digs deeper into the practical, tactical side of building & sustaining meaningful networks.Special guest Tim Woodruff returns to advocate those to whom networking isn't natural.We tackle the "ick factor", mental models, building systems, and break down non-verbal cues so you can network like a boss at ServiceNow Knowledge25 and beyond.MENTIONED IN THIS EPISODE- Networking Part 1- Jace Benson, founder of AI In A Box- Tim Woodruff on LinkedIN - SN Pro Tips by Tim Woodruff- Pre Order the ServiceNow Development Handbook 4eABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Back like we never left! In this episode, we tackle a topic we somehow haven't covered yet: how to network. With ServiceNow Knowledge25 on the horizon we want you at your best networking game.  We dive deep into - why introversion can be your networking superpower, - paying into the "Karma Bank"- the paradox of energy investment- being memorableand so much more.ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Guest Bio:  Dave Snowden divides his time between two roles: founder & Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales.  Known for creating the sense-making framework, Cynefin, Dave's work is international in nature and covers government and industry looking at complex issues relating to strategy, organisational decision making and decision making.  He has pioneered a science-based approach to organisations drawing on anthropology, neuroscience and complex adaptive systems theory.  He is a popular and passionate keynote speaker on a range of subjects, and is well known for his pragmatic cynicism and iconoclastic style. He holds positions as extra-ordinary Professor at the Universities of Pretoria and Stellenbosch and visiting Professor at Bangor University in Wales respectively.  He has held similar positions at Hong Kong Polytechnic University, Canberra University, the University of Warwick and The University of Surrey.  He held the position of senior fellow at the Institute of Defence and Strategic Studies at Nanyang University and the Civil Service College in Singapore during a sabbatical period in Nanyang. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and also won the Academy of Management aware for the best practitioner paper in the same year.  He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO.  In 2006 he was Director of the EPSRC (UK) research programme on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research. He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity; during that period he was selected by IBM as one of six on-demand thinkers for a world-wide advertising campaign. Prior to that he worked in a range of strategic and management roles in the service sector. His company Cognitive Edge exists to integrate academic thinking with practice in organisations throughout the world and operates on a network model working with Academics, Government, Commercial Organisations, NGOs and Independent Consultants.  He is also the main designer of the SenseMaker® software suite, originally developed in the field of counter terrorism and now being actively deployed in both Government and Industry to handle issues of impact measurement, customer/employee insight, narrative based knowledge management, strategic foresight and risk management. The Centre for Applied Complexity was established to look at whole of citizen engagement in government and is running active programmes in Wales and elsewhere in areas such as social inclusion, self-organising communities and nudge economics together with a broad range of programmes in health.  The Centre will establish Wales as a centre of excellence for the integration of academic and practitioner work in creating a science-based approach to understanding society.   Social Media and Website LinkedIn: https://uk.linkedin.com/in/dave-snowden-2a93b Twitter: @snowded Website: Cognitive Edge https://www.cognitive-edge.com/   Books/ Resources: Book: Cynefin - Weaving Sense-Making into the Fabric of Our World by Dave Snowden and Friends https://www.amazon.co.uk/Cynefin-Weaving-Sense-Making-Fabric-World/dp/1735379905 Book: Hope Without Optimism by Terry Eagleton https://www.amazon.co.uk/Hope-Without-Optimism-Terry-Eagleton/dp/0300248679/ Book: Theology of Hope by Jurgen Moltmann https://www.amazon.co.uk/Theology-Hope-Classics-Jurgen-Moltmann/dp/0334028787 Poem: ‘Mending Wall' by Robert Frost https://www.poetryfoundation.org/poems/44266/mending-wall Video: Dave Snowden on ‘Rewilding Agile' https://www.youtube.com/watch?v=QrgaPDqet4c Article reference to ‘Rewilding Agile' by Dave Snowden https://cynefin.io/index.php/User:Snowded Field Guide to Managing Complexity (and Chaos) In Times of Crisis https://cynefin.io/index.php/Field_guide_to_managing_complexity_(and_chaos)_in_times_of_crisis Field Guide to Managing Complexity (and Chaos) In Times of Crisis (2) https://ec.europa.eu/jrc/en/publication/managing-complexity-and-chaos-times-crisis-field-guide-decision-makers-inspired-cynefin-framework Cynefin Wiki https://cynefin.io/wiki/Main_Page   Interview Transcript Ula Ojiaku:  Dave, thank you for making the time for this conversation. I read in your, your latest book - the book, Cynefin: Weaving Sense Making into the Fabric of Our World, which was released, I believe, in celebration of the twenty first year of the framework. And you mentioned that in your childhood, you had multidisciplinary upbringing which involved lots of reading. Could you tell us a bit more about that? Dave Snowden:  I think it wasn't uncommon in those days. I mean, if you did… I mean, I did science A levels and mathematical A levels. But the assumption was you would read every novel that the academic English class were reading. In fact, it was just unimaginable (that) you wouldn't know the basics of history. So, if you couldn't survive that in the sixth form common room, and the basics of science were known by most of the arts people as well. So that that was common, right. And we had to debate every week anyway. So, every week, you went up to the front of the class and you were given a card, and you'd have the subject and which side you are on, and you had to speak for seven minutes without preparation. And we did that every week from the age of 11 to 18. And that was a wonderful discipline because it meant you read everything. But also, my mother was… both my parents were the first from working class communities to go to university. And they got there by scholarship or sheer hard work against the opposition of their families. My mother went to university in Germany just after the war, which was extremely brave of her -  you know, as a South Wales working class girl. So, you weren't allowed not to be educated, it was considered the unforgivable sin. Ula Ojiaku:   Wow. Did it mean that she had to learn German, because (she was) studying in Germany…? Dave Snowden:  She well, she got A levels in languages. So, she went to university to study German and she actually ended up as a German teacher, German and French. So, she had that sort of background. Yeah. Ula Ojiaku:  And was that what influenced you? Because you also mentioned in the book that you won a £60 prize? Dave Snowden:  Oh, no, that was just fun. So, my mum was very politically active. We're a South Wales labor. Well, I know if I can read but we were labor. And so, she was a local Councilor. She was always politically active. There's a picture of me on Bertrand Russell's knee and her as a baby on a CND march. So it was that sort of background. And she was campaigning for comprehensive education, and had a ferocious fight with Aiden Williams, I think, who was the Director of Education, it was really nasty. I mean, I got threatened on my 11 Plus, he got really nasty. And then so when (I was) in the sixth form, I won the prize in his memory, which caused endless amusement in the whole county. All right. I think I probably won it for that. But that was for contributions beyond academic. So, I was leading lots of stuff in the community and stuff like that. But I had £60. And the assumption was, you go and buy one massive book. And I didn't, I got Dad to drive me to Liverpool - went into the big bookshop there and just came out with I mean, books for two and six pence. So, you can imagine how many books I could get for £60. And I just took everything I could find on philosophy and history and introductory science and stuff like that and just consumed it. Ula Ojiaku:  Wow, it seemed like you already knew what you wanted even before winning the prize money, you seem to have had a wish list... Dave Snowden:  I mean, actually interesting, and the big things in the EU field guide on (managing) complexity which was just issued. You need to build…, You need to stop saying, ‘this is the problem, we will find the solution' to saying, ‘how do I build capability, that can solve problems we haven't yet anticipated?' And I think that's part of the problem in education. Because my children didn't have that benefit. They had a modular education. Yeah, we did a set of exams at 16 and a set of exams that 18 and between those periods, we could explore it (i.e. options) and we had to hold everything in our minds for those two periods, right? For my children, it was do a module, pass a test, get a mark, move on, forget it move on. So, it's very compartmentalized, yeah? And it's also quite instrumentalist. We, I think we were given an education as much in how to learn and have had to find things out. And the debating tradition was that; you didn't know what you're going to get hit with. So, you read everything, and you thought about it, and you learn to think on your feet. And I think that that sort of a broad switch, it started to happen in the 80s, along with a lot of other bad things in management. And this is when systems thinking started to dominate. And we moved to an engineering metaphor. And you can see it in cybernetics and everything else, it's an attempt to define everything as a machine. And of course, machines are designed for a purpose, whereas ecosystems evolve for resilience. And I think that's kind of like where I, my generation were and it's certainly what we're trying to bring back in now in sort of in terms of practice. Ula Ojiaku:  I have an engineering background and a computer science background. These days, I'm developing a newfound love for philosophy, psychology, law and, you know, intersect, how do all these concepts intersect? Because as human beings we're complex, we're not machines where you put the program in and you expect it to come out the same, you know, it's not going to be the same for every human being. What do you think about that? Dave Snowden:  Yeah. And I think, you know, we know more on this as well. So, we know the role of art in human evolution is being closely linked to innovation. So, art comes before language. So, abstraction allows you to make novel connections. So, if you focus entirely on STEM education, you're damaging the human capacity to innovate. And we're, you know, as creatures, we're curious. You know. And I mean, we got this whole concept of our aporia, which is key to connecting that, which is creating a state of deliberate confusion, or a state of paradox. And the essence of a paradox is you can't resolve it. So, you're forced to think differently. So, the famous case on this is the liar's paradox, alright? I mean, “I always lie”. That just means I lied. So, if that means I was telling the truth. So, you've got to think differently about the problem. I mean, you've seen those paradoxes do the same thing. So that, that deliberate act of creating confusion so people can see novelty is key. Yeah. Umm and if you don't find… finding ways to do that, so when we looked at it, we looked at linguistic aporia, aesthetic aporia and physical aporia. So, I got some of the… one of the defining moments of insight on Cynefin was looking at Caravaggio`s paintings in Naples. When I realized I've been looking for the idea of the liminality. And that was, and then it all came together, right? So those are the trigger points requiring a more composite way of learning. I think it's also multiculturalism, to be honest. I mean, I, when I left university, I worked on the World Council of Churches come, you know program to combat racism. Ula Ojiaku:  Yes, I'd like to know more about that. That's one of my questions… Dave Snowden:  My mother was a good atheist, but she made me read the Bible on the basis, I wouldn't understand European literature otherwise, and the penetration guys, I became a Catholic so… Now, I mean, that that was fascinating, because I mean, I worked on Aboriginal land rights in Northern Australia, for example. And that was when I saw an activist who was literally murdered in front of me by a security guard. And we went to the police. And they said, it's only an Abo. And I still remember having fights in Geneva, because South Africa was a tribal conflict with a racial overlay. I mean, Africa, and its Matabele Zulu, arrived in South Africa together and wiped out the native population. And if you don't understand that, you don't understand the Matabele betrayal. You don't understand what happened. It doesn't justify apartheid. And one of the reasons there was a partial reconciliation, is it actually was a tribal conflict. And the ritual actually managed that. Whereas in Australia, in comparison was actually genocide. Yeah, it wasn't prejudice, it was genocide. I mean, until 1970s, there, were still taking half -breed children forcibly away from their parents, inter-marrying them in homes, to breed them back to white. And those are, I think, yeah, a big market. I argued this in the UK, I said, one of the things we should actually have is bring back national service. I couldn't get the Labor Party to adopt it. I said, ‘A: Because it would undermine the Conservatives, because they're the ones who talk about that sort of stuff. But we should allow it to be overseas.' So, if you put two years into working in communities, which are poorer than yours, round about that 18 to 21-year-old bracket, then we'll pay for your education. If you don't, you'll pay fees. Because you proved you want to give to society. And that would have been… I think, it would have meant we'd have had a generation of graduates who understood the world because that was part of the objective. I mean, I did that I worked on worked in South Africa, on the banks of Zimbabwe on the audits of the refugee camps around that fight. And in Sao Paulo, in the slums, some of the work of priests. You can't come back from that and not be changed. And I think it's that key formative period, we need to give people. Ula Ojiaku:  True and like you said, at that age, you know, when you're young and impressionable, it helps with what broadening your worldview to know that the world is bigger than your father's … compound (backyard)… Dave Snowden:  That's the worst problem in Agile, because what, you've got a whole class of, mainly white males and misogynism in Agile is really bad. It's one of the worst areas for misogyny still left, right, in terms of where it works. Ula Ojiaku:  I'm happy you are the one saying it not me… Dave Snowden:  Well, no, I mean, it is it's quite appalling. And so, what you've actually got is, is largely a bunch of white male game players who spent their entire time on computers. Yeah, when you take and run seriously after puberty, and that's kind of like a dominant culture. And that's actually quite dangerous, because it lacks, it lacks cultural diversity, it lacks ethnic diversity, it lacks educational diversity. And I wrote an article for ITIL, recently, which has been published, which said, no engineers should be allowed out, without training in ethics. Because the implications of what software engineers do now are huge. And the problem we've got, and this is a really significant, it's a big data problem as well. And you see it with a behavioral economic economist and the nudge theory guys - all of whom grab these large-scale data manipulations is that they're amoral, they're not immoral, they're amoral. And that's actually always more scary. It's this sort of deep level instrumentalism about the numbers; the numbers tell me what I need to say. Ula Ojiaku:  And also, I mean, just building on what you've said, there are instances, for example, in artificial intelligence is really based on a sample set from a select group, and it doesn't necessarily recognize things that are called ‘outliers'. You know, other races… Dave Snowden:  I mean, I've worked in that in all my life now back 20, 25 years ago. John Poindexter and I were on a stage in a conference in Washington. This was sort of early days of our work on counter terrorism. And somebody asked about black box AI and I said, nobody's talking about the training data sets. And I've worked in AI from the early days, all right, and the training data sets matter and nobody bothered. They just assumed… and you get people publishing books which say correlation is causation, which is deeply worrying, right? And I think Google is starting to acknowledge that, but it's actually very late. And the biases which… we were looking at a software tool the other day, it said it can, it can predict 85% of future events around culture. Well, it can only do that by constraining how executive see culture, so it becomes a self-fulfilling prophecy. And then the recruitment algorithms will only recruit people who match that cultural expectation and outliers will be eliminated. There's an HBO film coming up shortly on Myers Briggs. Now, Myers Briggs is known to be a pseudo-science. It has no basis whatsoever in any clinical work, and even Jung denied it, even though it's meant to be based on his work. But it's beautiful for HR departments because it allows them to put people into little categories. And critically it abrogates, judgment, and that's what happened with systems thinking in the 80s 90s is everything became spreadsheets and algorithms. So, HR departments would produce… instead of managers making decisions based on judgment, HR departments would force them into profile curves, to allocate resources. Actually, if you had a high performing team who were punished, because the assumption was teams would not have more than… Ula Ojiaku:  Bell curve... Dave Snowden:  …10 percent high performance in it. All right. Ula Ojiaku:  Yeah. Dave Snowden:  And this sort of nonsense has been running in the 80s, 90s and it coincided with… three things came together. One was the popularization of systems thinking. And unfortunately, it got popularized around things like process reengineering and learning organization. So that was a hard end. And Sanghi's pious can the sort of the, the soft end of it, right? But both of them were highly directional. It was kind of like leaders decide everything follows. Yeah. And that coincided with the huge growth of computing - the ability to handle large volumes of information. And all of those sorts of things came together in this sort of perfect storm, and we lost a lot of humanity in the process. Ula Ojiaku:  Do you think there's hope for us to regain the humanity in the process? Because it seems like the tide is turning from, I mean, there is still an emphasis, in my view, on systems thinking, however, there is the growing realization that we have, you know, knowledge workers and people… Dave Snowden:  Coming to the end of its park cycle, I see that all right. I can see it with the amount of cybernetics fanboys, and they are all boys who jump on me every time I say something about complexity, right? So, I think they're feeling threatened. And the field guide is significant, because it's a government, you know, government can like publication around effectively taken an ecosystems approach, not a cybernetic approach. And there's a book published by a good friend of mine called Terry Eagleton, who's… I don't think he's written a bad book. And he's written about 30, or 40. I mean, the guy just produces his stuff. It's called “Hope without Optimism”. And I think, hope is… I mean, Moltman just also published an update of his Theology of Hope, which is worth reading, even if you're not religious. But hope is one of those key concepts, right, you should… to lose hope is a sin. But hope is not the same thing as optimism. In fact, pessimistic people who hope actually are probably the ones who make a difference, because they're not naive, right? And this is my objection to the likes of Sharma Ga Sengi, and the like, is they just gather people together to talk about how things should be. And of course, everything should be what, you know, white MIT, educated males think the world should be like. I mean, it's very culturally imperialist in that sort of sense. And then nobody changes because anybody can come together in the workshop and agree how things should be. It's when you make a difference in the field that it counts, you've got to create a micro difference. This is hyper localization, you got to create lots and lots of micro differences, which will stimulate the systems, the system will change. I think, three things that come together, one is COVID. The other is global warming. And the other is, and I prefer to call it the epistemic justice movement, though, that kind of like fits in with Black Lives Matter. But epistemic justice doesn't just affect people who are female or black. I mean, if you come to the UK and see the language about the Welsh and the Irish, or the jokes made about the Welsh in BBC, right? The way we use language can designate people in different ways and I think that's a big movement, though. And it's certainly something we develop software for. So, I think those three come together, and I think the old models aren't going to be sustainable. I mean, the cost is going to be terrible. I mean, the cost to COVID is already bad. And we're not getting this thing as long COVID, it's permanent COVID. And people need to start getting used to that. And I think that's, that's going to change things. So, for example, in the village I live in Wiltshire. Somebody's now opened an artisan bakery in their garage and it's brilliant. And everybody's popping around there twice a week and just buying the bread and having a chat on the way; socially-distanced with masks, of course. And talking of people, that sort of thing is happening a lot. COVID has forced people into local areas and forced people to realise the vulnerability of supply chains. So, you can see changes happening there. The whole Trump phenomenon, right, and the Boris murmuring in the UK is ongoing. It's just as bad as the Trump phenomenon. It's the institutionalization of corruption as a high level. Right? Those sorts of things trigger change, right? Not without cost, change never comes without cost, but it just needs enough… It needs local action, not international action. I think that's the key principle. To get a lot of people to accept things like the Paris Accord on climate change, and you've got to be prepared to make sacrifices. And it's too distant a time at the moment, it has to become a local issue for the international initiatives to actually work and we're seeing that now. I mean… Ula Ojiaku:  It sounds like, sorry to interrupt - it sounds like what you're saying is, for the local action, for change to happen, it has to start with us as individuals… Dave Snowden:  The disposition… No, not with individuals. That's actually very North American, the North European way of thinking right. The fundamental kind of basic identity structure of humans is actually clans, not individuals. Ula Ojiaku:  Clans... Dave Snowden:  Yeah. Extended families, clans; it's an ambiguous word. We actually evolved for those. And you need it at that level, because that's a high level of social interaction and social dependency. And it's like, for example, right? I'm dyslexic. Right? Yeah. If I don't see if, if the spelling checker doesn't pick up a spelling mistake, I won't see it. And I read a whole page at a time. I do not read it sentence by sentence. All right. And I can't understand why people haven't seen the connections I make, because they're obvious, right? Equally, there's a high degree of partial autism in the Agile community, because that goes with mathematical ability and thing, and that this so-called education deficiencies, and the attempt to define an ideal individual is a mistake, because we evolved to have these differences. Ula Ojiaku:  Yes. Dave Snowden:  Yeah. And the differences understood that the right level of interaction can change things. So, I think the unit is clan, right for extended family, or extended, extended interdependence. Ula Ojiaku:  Extended interdependence… Dave Snowden:  We're seeing that in the village. I mean, yeah, this is classic British atomistic knit, and none of our relatives live anywhere near us. But the independence in the village is increasing with COVID. And therefore, people are finding relationships and things they can do together. Now, once that builds to a critical mass, and it does actually happen exponentially, then bigger initiatives are possible. And this is some of the stuff we were hoping to do in the US shortly on post-election reconciliation. And the work we've been doing in Malmo, in refugees and elsewhere in the world, right, is you change the nature of localized interaction with national visibility, so that you can measure the dispositional state of the system. And then you can nudge the system when it's ready to change, because then the energy cost of change is low. But that requires real time feedback loops in distributed human sensor networks, which is a key issue in the field guide. And the key thing that comes back to your original question on AI, is, the internet at the moment is an unbuffered feedback loop. Yeah, where you don't know the source of the data, and you can't control the source of the data. And any network like that, and this is just apriori science factor, right will always become perverted. Ula Ojiaku:  And what do you mean by term apriori? Dave Snowden:  Oh, before the facts, you don't need to, we don't need to wait for evidence. It's like in an agile, you can look at something like SAFe® which case claims to scale agile and just look at it you say it's apriori wrong (to) a scale a complex system. So, it's wrong. All right. End of argument right. Now let's talk about the details, right. So yeah, so that's, you know, that's coming back. The hyper localization thing is absolutely key on that, right? And the same is true to be honest in software development. A lot of our work now is to understand the unarticulated needs of users. And then shift technology in to actually meet those unarticulated needs. And that requires a complex approach to architecture, in which people and technology are objects with defined interactions around scaffolding structures, so that applications can emerge in resilience, right? And that's actually how local communities evolve as well. So, we've now got the theoretical constructs and a lot of the practical methods to actually… And I've got a series of blog posts - which I've got to get back to writing - called Rewilding Agile. And rewilding isn't returning to the original state, it's restoring balance. So, if you increase the number of human actors as your primary sources, and I mean human actors, not as people sitting on (in front of) computer screens who can be faked or mimicked, yeah? … and entirely working on text, which is about 10%, of what we know, dangerous, it might become 80% of what we know and then you need to panic. Right? So, you know, by changing those interactions, increasing the human agency in the system, that's how you come to, that's how you deal with fake news. It's not by writing better algorithms, because then it becomes a war with the guys faking the news, and you're always gonna lose. Ula Ojiaku:  So, what do you consider yourself, a person of faith? Dave Snowden:  Yeah. Ula Ojiaku:  Why? Dave Snowden:  Oh, faith is like hope and charity. I mean, they're the great virtues… I didn't tell you I got into a lot in trouble in the 70s. Dave Snowden:  I wrote an essay that said Catholicism, Marxism and Hinduism were ontologically identical and should be combined and we're different from Protestantism and capitalism, which are also ontologically identical (and) it can be combined. Ula Ojiaku:  Is this available in the public domain? Dave Snowden:  I doubt it. I think it actually got me onto a heresy trial at one point, but that but I would still say that. Ula Ojiaku:  That's amazing. Can we then move to the framework that Cynefin framework, how did it evolve into what we know it as today? Dave Snowden:  I'll do a high-level summary, but I wrote it up at length in the book and I didn't know I was writing for the book. The book was a surprise that they put together for me. I thought that was just writing an extended blog post. It started when I was working in IBM is it originates from the work of Max Borrasso was my mentor for years who tragically died early. But he was looking at abstraction, codification and diffusion. We did a fair amount of work together, I took two of those aspects and started to look at informal and formal communities in IBM, and its innovation. And some of the early articles on Cynefin, certainly the early ones with the five domains come from that period. And at that time, we had access labels. Yeah. And then then complexity theory came into it. So, it shifted into being a complexity framework. And it stayed … The five domains were fairly constant for a fairly long period of time, they changed their names a bit. The central domain I knew was important, but didn't have as much prominence as it does now. And then I introduced liminality, partly driven by agile people, actually, because they could they couldn't get the concept there were dynamics and domains. So, they used to say things like, ‘look, Scrum is a dynamic. It's a way of shifting complex to complicated' and people say ‘no, the scrum guide said it's about complex.' And you think, ‘oh, God, Stacey has a lot to answer for' but… Ula Ojiaku: Who`s Stacey? Dave Snowden:  Ralph Stacey. So, he was the guy originally picked up by Ken when he wrote the Scrum Guide… Ula Ojiaku:  Right. Okay. Dave Snowden:  Stacey believes everything's complex, which is just wrong, right? So, either way, Cynefin evolved with the liminal aspects. And then the last resolution last year, which is… kind of completes Cynefin to be honest, there's some refinements… was when we realized that the central domain was confused, or operatic. And that was the point where you started. So, you didn't start by putting things into the domain, you started in the operatic. And then you moved aspects of things into the different domains. So that was really important. And it got picked up in Agile, ironically, by the XP community. So, I mean, I was in IT most of my life, I was one of the founders of the DSDM Consortium, and then moved sideways from that, and was working in counterterrorism and other areas, always you're working with technology, but not in the Agile movement. Cynefin is actually about the same age as Agile, it started at the same time. And the XP community in London invited me in, and I still think Agile would have been better if it had been built on XP, not Scrum. But it wouldn't have scaled with XP, I mean, without Scrum it would never have scaled it. And then it got picked up. And I think one of the reasons it got picked up over Stacey is, it said order is possible. It didn't say everything is complex. And virtually every Agile method I know of value actually focuses on making complex, complicated. Ula Ojiaku:  Yes. Dave Snowden:  And that's its power. What they're… what is insufficient of, and this is where we've been working is what I call pre-Scrum techniques. Techniques, which define what should go into that process. Right, because all of the Agile methods still tend to be a very strong manufacturing metaphor - manufacturing ideas. So, they assume somebody will tell them what they have to produce. And that actually is a bad way of thinking about IT. Technology needs to co-evolve. And users can't articulate what they want, because they don't know what technology can do. Ula Ojiaku:  True. But are you saying… because in Agile fundamentally, it's really about making sure there's alignment as well that people are working on the right thing per time, but you're not telling them how to do it? Dave Snowden:  Well, yes and no - all right. I mean, it depends what you're doing. I mean, some Agile processes, yes. But if you go through the sort of safe brain remain processes, very little variety within it, right? And self-organization happens within the context of a user executive and retrospectives. Right, so that's its power. And, but if you look at it, it took a really good technique called time-boxing, and it reduced it to a two-week sprint. Now, that's one aspect of time boxing. I mean, I've got a whole series of blog posts next week on this, because time boxing is a hugely valuable technique. It says there's minimal deliverable project, and maximum deliverable product and a minimal level of resource and a maximum level of resource. And the team commits to deliver on the date. Ula Ojiaku:  To accurate quality… to a quality standard. Dave Snowden:  Yeah, so basically, you know that the worst case, you'll get the minimum product at the maximum cost, but you know, you'll get it on that date. So, you can deal with it, alright. And that's another technique we've neglected. We're doing things which force high levels of mutation and requirements over 24 hours, before they get put into a Scrum process. Because if you just take what users want, you know, there's been insufficient co-evolution with the technology capability. And so, by the time you deliver it, the users will probably realize they should have asked for something different anyway. Ula Ojiaku:  So, does this tie in with the pre-Scrum techniques you mentioned earlier? If so, can you articulate that? Dave Snowden:  So, is to say different methods in different places. And that's again, my opposition to things like SAFe, to a lesser extent LeSS, and so on, right, is they try and put everything into one bloody big flow diagram. Yeah. And that's messy. All right? Well, it's a recipe, not a chef. What the chef does is they put different ingredients together in different combinations. So, there's modularity of knowledge, but it's not forced into a linear process. So, our work… and we just got an open space and open source and our methods deliberately, right, in terms of the way it works, is I can take Scrum, and I can reduce it to its lowest coherent components, like a sprint or retrospective. I can combine those components with components for another method. So, I can create Scrum as an assembly of components, I can take those components compared with other components. And that way, you get novelty. So, we're then developing components which sit before traditional stuff. Like for example, triple eight, right? This was an old DSDM method. So, you ran a JAD sessions and Scrum has forgotten about JAD. JAD is a really…  joint application design… is a really good set of techniques - they're all outstanding. You throw users together with coders for two days, and you force out some prototypes. Yeah, that latching on its own would, would transform agile, bringing that back in spades, right? We did is we do an eight-hour JAD session say, in London, and we pass it on to a team in Mumbai. But we don't tell them what the users ask for. They just get the prototype. And they can do whatever they want with it for eight hours. And then they hand it over to a team in San Francisco, who can do whatever they want with it in eight hours. And it comes back. And every time I've run this, the user said, ‘God, I wouldn't have thought of that, can I please, have it?' So, what you're doing is a limited life cycle -  you get the thing roughly defined, then you allow it to mutate without control, and then you look at the results and decide what you want to do. And that's an example of pre-scrum technique, that is a lot more economical than systems and analysts and user executives and storyboards. And all those sorts of things. Yeah. Ula Ojiaku:  Well, I see what you mean, because it seems like the, you know, the JAD - the joint application design technique allows for emergent design, and you shift the decision making closer to the people who are at the forefront. And to an extent my understanding of, you know, Scrum … I mean, some agile frameworks - that's also what they promote… Dave Snowden:  Oh, they don't really don't. alright. They picked up Design Thinking which is quite interesting at the moment. If you if you look at Agile and Design Thinking. They're both at the end of their life cycles. Ula Ojiaku:  Why do you say that? Dave Snowden:  Because they're being commodified. The way you know, something is coming to the end of its life cycle is when it becomes highly commodified. So, if you look at it, look at what they are doing the moment, the Double Diamond is now a series of courses with certificates. And I mean, Agile started with bloody certificates, which is why it's always been slightly diverse in the way it works. I mean, this idea that you go on a three-day course and get a certificate, you read some slides every year and pay some money and get another certificate is fundamentally corrupt. But most of the Agile business is built on it, right? I mean, I've got three sets of methods after my name. But they all came from yearlong or longer courses certified by university not from tearing apart a course. Yeah, or satisfying a peer group within a very narrow cultural or technical definition of competence. So, I think yeah, and you can see that with Design Thinking. So, it's expert ideation, expert ethnography. And it still falls into that way of doing things. Yeah. And you can see it, people that are obsessed with running workshops that they facilitate. And that's the problem. I mean, the work we're doing on citizen engagement is actually… has no bloody facilitators in it. As all the evidence is that the people who turn up are culturally biased about their representative based opinions. And the same is true if you want to look at unarticulated needs, you can't afford to have the systems analysts finding them because they see them from their perspective. And this is one of one science, right? You did not see what you do not expect to see. We know that, alright? So, you're not going to see outliers. And so, the minute you have an expert doing something, it's really good - where you know, the bounds of the expertise, cover all the possibilities, and it's really dangerous. Well, that's not the case. Ula Ojiaku:  So, could you tell me a bit more about the unfacilitated sessions you mentioned earlier? Dave Snowden:  They're definitely not sessions, so we didn't like what were triggers at moments. Ula Ojiaku:  Okay. Dave Snowden:  So, defining roles. So, for example, one of the things I would do and have done in IT, is put together, young, naive, recently graduated programmer with older experienced tester or software architect. So, somebody without any… Ula Ojiaku:  Prejudice or pre-conceived idea... Dave Snowden:  … preferably with a sort of grandparent age group between them as well. I call it, the grandparents syndrome - grandparents say things to their grandchildren they won't tell their children and vice versa. If you maximize the age gap, there's actually freer information flow because there's no threat in the process. And then we put together with users trained to talk to IT people. So, in a month's time, I'll publish that as a training course. So, training users to talk to IT people is more economical than trying to train IT people to understand users. Ula Ojiaku:  To wrap up then, based on what you said, you know, about Cynefin, and you know, the wonderful ideas behind Cynefin. How can leaders in organizations in any organization apply these and in how they make sense of the world and, you know, take decisions? Dave Snowden:  Well, if there's actually a sensible way forward now, so we've just published the field guide on managing complexity.  Ula Ojiaku:  Okay. Dave Snowden:  And that is actually, it's a sort of ‘Chef's guide'. It has four stages: assess, adapt, exert, transcend, and within that it has things you could do. So, it's not a list of qualities, it's a list of practical things you should go and do tomorrow, and those things we're building at the moment with a lot of partners, because we won't try and control this; this needs to be open. Here's an assessment process that people will go through to decide where they are. So that's going to be available next week on our website. Ula Ojiaku:  Oh, fantastic! Dave Snowden:  For the initial registration.  Other than that, and there's a whole body of stuff on how to use Cynefin. And as I said, we just open source on the methods. So, the Wiki is open source. These… from my point of view, we're now at the stage where the market is going to expand very quickly. And to be honest, I, you know, I've always said traditionally use cash waiver as an example of this. The reason that Agile scaled around Scrum is he didn't make it an elite activity, which XP was. I love the XP guys, but they can't communicate with ordinary mortals. Yeah. It takes you about 10 minutes to tune into the main point, and even you know the field, right. And he (Jeff Sutherland) made the Scrum Guide open source. And that way it's great, right. And I think that that's something which people just don't get strategic with. They, in early stages, you should keep things behind firewalls. When the market is ready to expand, you take the firewalls away fast. Because I mean, getting behind firewalls initially to maintain coherence so they don't get diluted too quickly, or what I call “hawks being made into pigeons”. Yeah. But the minute the market is starting to expand, that probably means you've defined it so you release the firewall so the ideas spread very quickly, and you accept the degree of diversity on it. So that's the reason we put the Wiki. Ula Ojiaku:  Right. So, are there any books that you would recommend, for anyone who wants to learn more about what you've talked about so far. Dave Snowden:  You would normally produce the theory book, then the field book, but we did it the other way around. So, Mary and I are working on three to five books, which will back up the Field Guide. Ula Ojiaku:  Is it Mary Boone? Dave Snowden:  Mary Boone. She knows how to write to the American managers, which I don't, right… without losing integrity. So that's coming, right. If you go onto the website, I've listed all the books I read. I don't think… there are some very, very good books around complexity, but they're deeply specialized, they're academic. Gerard's book is just absolutely brilliant but it's difficult to understand if you don't have a philosophy degree. And there are some awfully tripe books around complexity - nearly all of the popular books I've seen, I wouldn't recommend. Yeah. Small Groups of Complex Adaptive Systems is probably quite a good one that was published about 20 years ago. Yeah, but that we got a book list on the website. So, I would look at that. Ula Ojiaku:  Okay. Thank you so much for that. Do you have any ask of the audience and how can they get to you? Dave Snowden:  We've open-sourced the Wiki, you know, to create a critical mass, I was really pleased we have 200 people volunteered to help populate it. So, we get the all the methods in the field guide them. And they're actively working at that at the moment, right, and on a call with them later. And to be honest, I've done 18-hour days, the last two weeks, but 8 hours of each of those days has been talking to the methods with a group of people Academy 5, that's actually given me a lot of energy, because it's huge. So, get involved, I think it's the best way… you best understand complexity by getting the principles and then practicing it. And the key thing I'll leave us with is the metaphor. I mentioned it a few times - a recipe book user has a recipe, and they follow it. And if they don't have the right ingredients, and if they don't have the right equipment, they can't operate. Or they say it's not ‘true Agile'. A chef understands the theory of cooking and has got served in apprenticeship. So, their fingers know how to do things. And that's… we need… a downside.. more chefs, which is the combination of theory and practice. And the word empirical is hugely corrupted in the Agile movement. You know, basically saying, ‘this worked for me' or ‘it worked for me the last three times' is the most dangerous way of moving forward. Ula Ojiaku:  Because things change and what worked yesterday might not work Dave Snowden:  And you won't be aware of what worked or didn't work and so on. Ula Ojiaku:  And there's some bias in that. Wouldn't you say? Dave Snowden:  We've got an attentional blindness if you've got Ula Ojiaku:  Great. And Dave, where can people find you? Are you on social media? Dave Snowden:  Cognitive. Yeah, social media is @snowded. Yeah. LinkedIn, Facebook and Twitter. Two websites – the Cognitive Edge website, which is where I blog, and there's a new Cynefin Center website now, which is a not-for-profit arm. Ula Ojiaku:  Okay. All these would be in the show notes. Thank you so much for your time, Dave. It's been a pleasure speaking with you. Dave Snowden:  Okay. Thanks a lot.

Episode #74 features a great discussion with Steve Winterfeld, Advisor, and Fractional CISO with Cyber Vigilance Advice (CVA) LLC. Steve is passionate about cybersecurity. He served as CISO for Nordstrom Bank, Director of Cybersecurity for Nordstrom, and Director of Incident Response and Threat Intelligence at Charles Schwab. Steve also published a book on Cyber Warfare and holds CISSP, ITIL, and PMP certifications. We discussed a variety of topics, and during our conversation, Steve offered these resources: On finding job: Lessons Learned on Finding a Cybersecurity Job After a Layoff - Security Boulevard On starting / managing a career: Creating a Roadmap for Your Dream Cybersecurity Career - Security Boulevard 

Anna Vinci, Bruno Bignami"Le traiettorie dell'anima"Il silenzio di Dio e degli innocentiEdizioni Lindauwww.lindau.itIl dialogo tra Bruno Bignami e Anna Vinci nasce da anni di conoscenza, di scambio d'impressioni, da un legame passato al vaglio di esperienze personali e di studio. Le loro riflessioni affrontano da una parte gli interrogativi sul destino ultimo degli esseri umani, dall'altra il mistero della vita che, al di là della fede, coinvolge le «traiettorie dell'anima». Quelle di Bruno sono radicate nella teologia e nella dimensione del vissuto, incarnato negli incontri provvidenziali della vita. Quelle di Anna, scrittrice, madre e nonna, nascono da una ricerca letteraria che si confronta anche con la realtà più corrotta e violenta della nostra società. Gli autori legano il loro discorso alla concretezza dei tempi, facendosi guidare dal ritmo della narrazione, attraverso parole chiave (gratuità, addomesticare, pazienza, sentinella, vocazione, rito, amicizia, vuoto, ora di guardia, conforto, sentieri) che la contemporaneità ha accantonato, travolta dal consumo, dall'ansia di «realizzarsi», dall'illusione della ricchezza esibita. Così la ricerca di un rapporto, che approfondisce «il silenzio di Dio e degli Innocenti », coincide con la ricerca delle radici e dei rischi di questi silenzi. Il grido del dolore sepolto si tramuta in urlo, scaturito dall'impotenza delle proprie ragioni segregate.Anna Vinci è autrice di romanzi e saggi biografici, tra i quali Gaspare Mutolo (Rizzoli 2013, Chiarelettere 2019) e Luigi Ilardo (Chiarelettere, 2021). Biografa di Tina Anselmi, ha realizzato per la Rai vari documentari. Ha messo in scena il testo teatrale La terra senza, da cui è stato tratto il film omonimo, con la regia di Moni Ovadia (Ila Palma-Rai Cinema, 2024). La sua ultima pubblicazione è La strategia parallela (con Michele Riccio, Zolfo Editore 2024).Bruno Bignami è direttore dell'Ufficio per i problemi sociali e il lavoro della CEI e docente di Teologia morale presso la Pontificia Università Gregoriana. L'ultima sua pubblicazione è Dare un'anima alla politica (San Paolo Edizioni, 2024).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes.We deliver valuable insights every week with expert interviews, and practical tips to help you succeed.Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories,Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences.In this episode we speak to David Cannon about ITIL, AI, Career Journey and more.Tune in and let's take one note at a time!

Andrea Ferrazzi"Le parole della sostenibilità"Il futuro nelle nostre maniPrefazione di Matteo M. ZuppiPostfazione di Filippo JannacopulosMarietti Editorewww.mariettieditore.itIl cambiamento climatico è entrato nelle nostre vite, divenendo la questione centrale del nostro tempo e dei tempi futuri. Le conseguenze sono già drammaticamente evidenti e i costi ambientali, economici e sociali di dimensioni gigantesche. Partendo dai suoi studi e dalle sue molte e variegate esperienze, Andrea Ferrazzi libera il campo dagli allarmismi delle posizioni apocalittiche e dalle fake news dei negazionisti, raccontando con semplicità e chiarezza i fatti concreti: la tempesta Vaia e lo scioglimento dei ghiacciai, il caro bollette e la crisi energetica, il consumo di suolo e le trasformazioni urbane. Sposando l'ottica di un'ecologia integrale, Ferrazzi ci invita ad aprire gli occhi e investire sulle capacità individuali e collettive per affrontare la transizione necessaria per un mondo più giusto, sostenibile e in pace.Andrea Ferrazzi è stato senatore nella XVIII legislatura, vicepresidente della Commissione parlamentare d'inchiesta sugli ecoreati e membro della Commissione d'inchiesta sulle banche e il sistema finanziario. È stato protagonista della storica modifica della Costituzione agli articoli 9 e 41 per la tutela dell'ambiente, della salute e delle future generazioni. Ha rappresentato il Parlamento italiano alla Cop26 sul clima di Glasgow e nel Forum dei parlamenti dei paesi aderenti all'Onu. Già assessore all'urbanistica del Comune di Venezia, coordinatore nazionale Anci su edilizia e urbanistica. Autore di numerose pubblicazioni sulla sostenibilità ambientale, economica e sociale, è autore e curatore di EcoVisioni, in onda su Antenna3 del gruppo Medianordest. Nasce da una sua idea la collana omonima inaugurata per Marietti1820.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Organizations have been using frameworks like ITIL, DevOps, Agile and other similar offers for decades. We've not had a means of determining whether or not they are keeping pace with what's happening in the marketplace and whether they're meeting the needs of the constituents they serve. In this episode, Kengon takes some time to discuss a new area of research—the Framework Lifecycle Assessment Model. This is a structured approach to systematically assessing where frameworks sit in their natural evolution.

Bruno Montesano"Israele - Palestina oltre i nazionalismi"edizioni e/owww.edizionieo.itIl 7 ottobre e la punizione collettiva contro Gaza lasceranno tracce profondissime nelle già lacerate società israeliane e palestinesi. Gli interventi qui raccolti affrontano quel che è successo in questi mesi secondo il prisma dell'antinazionalismo e della necessità di superare le diverse forme di disumanizzazione e solidarietà selettiva maturate in decenni di occupazione e apartheid. Non per approdare ad un impossibile equilibrismo, ma per provare a capire quali forme di coesistenza siano possibili al di là dello Stato-nazione."Sapere, comprendere, sentire. Meglio: sapere senza comprendere e comprendere senza sentire, sono condizioni mentali che indicano una falsa postura e che soprattutto producono false percezioni. Molto pericolose soprattutto quando in partita c'è la dichiarazione di voler capire per davvero qualcosa nei conflitti sociali, culturali, politici, simbolici.Ogni riferimento alla questione di «prendere posizione» rispetto alla questione israelo-palestinese è deliberatamente voluto. Proprio per questo, uno dei meriti di Israele – Palestina. Oltre i nazionalismi (e/o) è di non fondare un partito, ma di porre questioni ineludibili a tutte le parti e opinioni in campo. In breve compiere una operazione intellettuale. Anzi, ancora meglio: dare un volto a che cosa debba essere l'intellettuale oggi: indicare questioni che ciascuna delle parti in conflitto e in discussione non può scantonare o eludere.Per farlo Bruno Montesano ha lavorato rielaborando la riflessione aveva proposto sulle pagine web della rivista “Il Mulino” nel novembre scorso e ha raccolto testi, alcuni già pubblicati, in Italia e fuori d'Italia, altri (Maria Grazia Meriggi, Mario Ricciardi, Luigi Manconi, Widad Tamini) invece, chiesti in relazione all'obiettivo di questo breve ma indispensabile libro."David Bidussa su Gli Stati GeneraliBruno Montesano, dottorando in Mutamento sociale e politico (UniTo/UniFi), ha conseguito un master alla School of Oriental and African Studies (Soas) di Londra. Si occupa del rapporto tra razzismo, istituzioni ed economia. Collabora con “il manifesto” e con la rivista “Gli Asini”.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

In episode 127 of Cybersecurity Where You Are, Sean Atkinson and Tony Sager are joined by Scott Alldridge, President and CEO of IP Services and the IT Process Institute. Together, they use Scott's book, "Visible Ops Cybersecurity: Enhancing Your Cybersecurity Posture with Practical Guidance," to discuss how visible IT operations (Visible Ops) provide a foundation for cybersecurity. Here are some highlights from our episode:01:31. How Visible Ops reflect an appreciation for the original config change release processes10:19. The limitations of treating security as a silo and "new toys" as security cure-alls15:23. How to embrace a dynamic view of visibility and configuration management24:50. The importance of leadership buy-in when shifting left to a security-first mindset27:10. What an effective change configuration management system looks like and how it changes people's view of IT30:20. Parting thoughts and where to find more of Scott's workResourcesIT Process InstituteWhat is ITIL? Your guide to the IT Infrastructure LibraryCIS Critical Security Controls (CIS Controls) ResourcesAn Examination of How Cyber Threat Actors Can Leverage Generative AI PlatformsEpisode 44: A Zero Trust Framework Knows No EndWhy Employee Cybersecurity Awareness Training Is ImportantIf you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing podcast@cisecurity.org.

We talk with Philip Elliott about his journey into and passion for the ServiceNow HR module.Philip Elliott on LinkedInPhilip Elliott on YoutubeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is just some guy.Sponsor Us!

Bruno Bignami"Primo Mazzolari. Oltre le sbarre, il fratello"Il carcere e la giustiziaA cura di Bruno Bignami e Umberto ZanaboniPrefazione di Gian Carlo PeregoEDB Edizioni Dehoniane Bolognawww.dehoniane.itIl tema della giustizia è quanto mai attuale, ma è utile uno sguardo di misericordia e redenzione sulla vita di quanti hanno commesso gravi errori tanto da finire in carcere. Mazzolari è maestro di umanità e cerca di leggere il cuore, non si ferma all'apparenza o al pregiudizio. Egli anticipa il principio della fraternità di papa Francesco. Pur senza affermarla in modo esplicito, la prospettiva di don Primo è la stessa che sostiene la giustizia riparativa: bisogna educare più che condannare, dare opportunità più che chiudere porte, perché «chi non crede alla redimibilità di una creatura umana non è cristiano».Don Primo Mazzolari (1890-1959) fu cappellano militare al tempo della Prima guerra mondiale e trascorse la sua vita come parroco di Cicognara e di Bozzolo. I suoi scritti e le sue predicazioni lo imposero all'attenzione pubblica. Bruno Bignami, direttore dell'Ufficio CEI per i problemi sociali e il lavoro, e Umberto Zanaboni, direttore diocesano dell'Ufficio missionario di Cremona, rispettivamente postulatore e vicepostulatore della causa di beatificazione del parroco di Bozzolo, realizzano questa pubblicazione su invito del Comitato scientifico della Fondazione don Primo Mazzolari.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Martina Pucciarelli"Il Dio che hai scelto per me"Harper Collinswww.harpercollins.itIl racconto di un coraggioso addio, ispirato alla vera storia dell'autrice, cresciuta nella comunità religiosa dei Testimoni di Geova.“Sei sempre stata un faro per la nostra famiglia”, le ripeteva sua madre. Alessandra, però, seconda di cinque figli, non voleva portare luce, voleva che qualcuno illuminasse la strada per lei e rispondesse alle sue domande di bambina. Cresciuta sotto la rigida disciplina dei Testimoni di Geova, ha sempre cercato di soddisfare le attese dei genitori e di non creare problemi. Così, fino a ventinove anni, non ha mai partecipato a un compleanno né spento una candelina. Non ha ascoltato la musica che ascoltavano i suoi coetanei né letto libri non approvati in comunità. E anche l'amore, quando l'ha incontrato, è stato subito sacrificato. Dopo aver sposato Federico, un uomo più grande scelto per lei all'interno dei Testimoni, Alessandra da figlia devota diventa moglie devota. Ma quando scopre di essere incinta qualcosa dentro di lei cambia. Non può più ignorare i propri desideri e per i suoi bambini vuole essere migliore: loro devono avere la libertà che a lei è sempre stata negata. Inizia così il coraggioso atto di allontanamento dalla comunità, un percorso di ricostruzione di sé stessa che stravolge il suo destino e quello delle persone che ama.Al suo esordio nella narrativa, Martina Pucciarelli scrive un romanzo potente ed emozionante, con il quale si inserisce tra le scrittrici contemporanee che hanno saputo trasformare la propria biografia in letteratura, come Tara Westover nel suo L'educazione e Deborah Feldman in Unorthodox.Il Dio che hai scelto per me è una storia intima e dolorosissima, fatta di privazioni, abusi e violenza, ma anche un libro impregnato di una forza straordinaria che ci mostra come il coraggio di cambiare nasca sempre da una forma altissima di amore, in questo caso da quello puro e incondizionato di una madre.Martina Pucciarelli. Cresciuta nella comunità religiosa dei Testimoni di Geova, nel suo romanzo autobiografico, Il Dio che hai scelto per me (Harper Collins, 2025), racconta la sua fuga grazie anche ai figli e alla psicoterapia.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Luca Tambolo"Il mondo su misura"Introduzione al negazionismo scientificoCodice Edizioniwww.codiceedizioni.itIl negazionismo scientifico è un problema per le nostre società democratiche, perché contesta risultati scientifici consolidati sulla base di motivazioni ideologiche o economiche, e costruisce un'immagine del mondo che risponde più ai bisogni e ai desideri di chi respinge i risultati della scienza che alle indicazioni fornite dai fatti. Un mondo su misura, insomma. Ma chi sono i negazionisti? Quali strategie retoriche usano? Perché riescono a far presa su certi settori dell'opinione pubblica (riservando peraltro qualche sorpresa)? E le comunità scientifiche sono del tutto esenti da responsabilità per lo scetticismo, che talvolta diventa dichiarata ostilità, con cui alcuni profani guardano ai risultati del loro lavoro?In Il mondo su misura, Luca Tambolo racconta quel che sappiamo sul fenomeno del negazionismo scientifico e risponde a queste domande. Conoscere il negazionismo scientifico è il punto di partenza per mitigarne le conseguenze, ma anche per evitare che questa espressione venga usata in maniera impropria per generare confusione e per zittireil dissenso quando questo riguarda le eventuali conseguenze dei risultati della ricerca sul piano della deliberazione pubblica.«Trovandosi alle prese con un potenziale episodio di negazionismo scientifico, ciascuno deciderà se sia il caso di approvare o disapprovare, stupirsi, preoccuparsi o addirittura imbracciare le – auspichiamo metaforiche – armi. Prima, però, sarebbe saggio avere un'idea chiara e precisa dell'argomento di cui parliamo.»«Il negazionista scientifico adotta un approccio che si può definire “sartoriale” in quanto è in sommo grado selettivo, caratterizzato cioè dall'accettazione, in via generale, dell'affidabilità delle scienze naturali, con la notevole eccezione del risultato da lui respinto con forza. Quella abbracciata dal negazionista è dunque un'immagine del mondo fatta su misura, come se gli fosse stata confezionata da un sarto.»Luca TamboloDottore di ricerca in filosofia, si occupa di filosofia e storia della scienza. I suoi contributi apparsi su alcune delle maggiori riviste internazionali riguardano, fra gli altri temi, il progresso scientifico, il dibattito sul realismo, le scoperte indipendenti e il ruolo delle storie controfattuali nella controversia su inevitabilità e contingenza del sapere scientifico. Ha inoltre pubblicato, con FrancoAngeli, una monografia sull'opera di Paul Feyerabend (L'oceano della conoscenza, 2007) e una sul dibattito metametodologico contemporaneo (Meta e metodo, 2009).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Lucio Coco"Sulla natura dei diversi tipi di vino"De diversorum vini generum naturaGiacomo ProfettoOlschki Editorewww.olschki.itIl trattato Sulla natura dei diversi tipi di vino è un'opera unica nel panorama letterario del Cinquecento italiano. Scritto in forma di dialogo dal medico-filosofo siciliano Giacomo Profetto, archiatra pontificio al tempo di Paolo III (papa dal 1534 al 1549), in questo eccezionale testo sono condensate tutte le cognizioni sul vino – letterarie, storiche, terapeutiche – prodotte fino a quel momento: tra le sue pagine è possibile trovare non solo una geografia dei vini allora conosciuti, con l'elencazione delle loro qualità e proprietà salienti, ma anche una “scienza del vino” che affonda le sue radici nella filosofia, nella medicina, nell'astronomia, nella mitologia, nella morale.Lucio Coco è curatore di importanti edizioni di testi dei Padri della Chiesa quali Giovanni Crisostomo, Evagrio Pontico, Gregorio di Nazianzo e Gregorio di Nissa. Inoltre, è impegnato nello studio della spiritualità e della letteratura russa, con lavori sull'opera di Feofan Zatvornik (Meterikon), sullo jurodstvo nella sua declinazione femminile (Le sante stolte della chiesa russa). Ha pubblicato diverse prime edizioni di opere di Pavel Florenskij (Sulla soglia della fede. Taccuino del 1904-1905), di Nikolaj Gogol' (Non siate anime morte. Scritti spirituali inediti), di Lev Tolstoj (Regole di vita). Per i tipi di Olschki sono suoi diversi lavori su testi letterari bizantini, come gli Erotopaignia di un anonimo greco del XIV sec., le Sentenze morali e l'epistola sulla Formazione del principe di Fozio, l'Elogio del cane dell'umanista Teodoro Gaza e l'Encomio del vino di Michele Psello. Sempre per Olschki ha pubblicato – per la prima volta in Italia – il catalogo della biblioteca di Fedor Dostoevskij (La biblioteca di Dostoevskij. La storia e il catalogo, 2021). - (agosto 2024) -IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Giuliano Sergio"Blow-up. Piero Manzoni e l'esplosione dei nuovi media"Electa Editorewww.electa.itIl saggio di Giuliano Sergio analizza la visionaria coerenza con cui Piero Manzoni, fra i più celebri artisti del Novecento, intuì il ruolo fondamentale che negli anni Cinquanta assumevano i mass-media nella definizione dei linguaggi artistici e della figura dell'artista. Alla fine degli anni Cinquanta l'icona romantica dell'artista-genio, rappresentata da Jackson Pollock, si impone tramite il racconto fotografico e cinematografico dei suoi gesti, suggerendo un modello di fusione fra arte e vita che diviene una vera e propria lettura critica dell'opera.Dal rifiuto dell'action painting, dei “gesti inutili” di Pollock e dei suoi seguaci, nasce la complessa immagine di Manzoni, costruita in maniera diametralmente opposta. Il suo “gesto” si concretizza nell'0sservare con laica ironia il dispiegarsi dell'opera: lo svolgersi della linea, lo gonfiarsi del corpo d'aria, l'estendersi della superficie achrome. Le azioni che Manzoni interpreta per i cinegiornali – Lunghe Linee, Corpi d'aria, Sculture viventi, Uova scultura – sono filmate come scene di cabaret; l'artista ricorre alla fotografia pubblicitaria per promuovere la sua merda d'artista; costruisce reportage paradossali dove firma modelle nude e contrassegna uova sode con la propria impronta. Sono immagini prodotte per essere pubblicate nelle riviste illustrate o da proiettare durante gli intervalli al cinema: Manzoni si rivolge al grande pubblico per seminare il dubbio sul ruolo dell'artista e sulla funzione dell'arte. Agli albori del consumismo la genialità manzoniana sposta l'attenzione dal “prodotto” all'autore, dando un'indicazione precisa all'avanguardia italiana e avviando un'importante lezione rispetto al concetto di comportamento e l'identità che diventeranno uno dei nodi dell'arte povera e processuale.Giuliano Sergio, nato a Venezia nel 1974 insegna storia dell'arte, è critico e curatore. Tra le pubblicazioni: Ugo Mulas. Vitalità del negativo (Milano 2010); Information document œuvre (Parigi 2015); Atlante degli archivi fotografici e audiovisivi italiani digitalizzati (Venezia, 2015). Tra le mostre: Luigi Ghirri. Pensare per immagini (MAXXI, Roma 2013; IMS, San Paolo e Rio de Janeiro 2013-14); Paolo Gioli. Abuses (Villa Pignatelli, Napoli 2014); La montagne de Venise di Yona Friedman con Jean-Baptiste Decavèle (Venezia 2016); Julia Margaret Cameron, Florence Henri, Francesca Woodman. L'arte del femminile (Villa Pignatelli, Napoli 2017); Le Pietre del Cielo. Luigi Ghirri e Paolo Icaro (Fondazione Querini Stampalia, Venezia 2017-18); Renverser ses yeux. Autour de l'arte povera 1960-1975 : photographie, film, vidéo (Jeu de Paume e Le Bal, Parigi 2022-23). Con l'Archivio Ugo Mulas ha curato mostre presso Villa Pignatelli (2010), Triennale di Milano (2012), Fondation Henri Cartier Bresson (Parigi, 2016).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Success on ServiceNow isn't JUST a factor of a good deployment.  There's a number of disciplines and mindsets that go into building and maintaining a successful ServiceNow experience.MENTIONED IN THIS EPISODE- The Power of Stakeholder & User Councils- Establishing ServiceNow Architecture Standards - Documenting ServiceNow Deployments - Getting Better at CommunicationThanks to our sponsors,- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Benvenuti su Bookatini 2.0 - il podcast per chi è ghiotto di libri.L'ospite di questa puntata è Matteo, che trovate alla pagina Instagram @matteo_zanini o sul suo sito https://www.matteozanini.itIl tema di questa puntata, in accordo con l'uscita a San Valentino, sono gli amori tragici.Insieme abbiamo chiacchierato di:- "Camere Separate", Piervittorio Tondelli, Bompiani Editore- "Petricore", Matteo Zanini- "Per dieci minuti", Chiara Gamberale, Feltrinelli Editore- " Il tredicesimo nume", Giorgia D'Aversa, Acheron BooksPotete contattarmi, scrivere commenti, suggerimenti, domande e condividre con me le vostre letture su questo tema contattandomi alla pagina Instagram Bookatini_podcast.Se volete sostenermi e godere di contenuti aggiuntivi, potete unirvi a 4 possibili livelli di Patreon che trovate al link: https://www.patreon.com/bookatiniLa sigla di Bookatini è scritta e suonata da Andrea Cerea

Antonio Danieli, Vice Presidente e Direttore Generale Fondazione Golinelli"Dall'origine al destino"Dall'8 febbraio al 30 giugno 2025Bologna, Centro Arti e Scienze Golinelliwww.dalloriginealdestino.itIl nuovo progetto espositivo di Fondazione Golinelli a cura di Andrea Zanotti, Antonio Danieli, Luca Ciancabilla e Simone Gheduzzi.Tra arte, scienza e tecnologia, la mostra esplora la trama del progresso della cultura umana, nella sua dimensione sia universale che soggettiva. Un viaggio affascinante attraverso i momenti più significativi dell'evoluzione culturale e tecnologica, dalla comparsa dell'uomo sulla Terra all'avvento dell'Intelligenza Artificiale, ponendo l'accento sulle nostre capacità di orientamento rispetto alla velocità dello sviluppo della tecnica.Una riflessione profonda sul passato, sul futuro e sul nostro rapporto con il tempo e la tecnologia, con l'invito a mettere in pratica un esercizio di umanità per riconciliare la dimensione personale e quella collettiva che il concetto di destino tiene insieme.Il percorso espositivo è suddiviso in due grandi capitoli, che si dipanano in cinque tappe.L'esposizione ripercorre l'evoluzione culturale dell'umanità, dalla comparsa dell'uomo sulla Terra all'avvento dell'Intelligenza Artificiale attraverso opere di Anselm Kiefer, Nicola Samorì, Umberto Boccioni, Fortunato De Pero, Mario Sironi, Giacomo Balla; oggetti di design di Pablo Picasso ed Ettore Sottsass, grafiche di Bruno Munari.Sono esposti, inoltre, la nuova Ducati Panigale V4 S con la sua sofisticata base meccanica e il fondo di una supercar ad alte prestazioni, la Dallara Stradale.Il progetto esplora la trama del progresso della cultura umana, indagandone sia la dimensione universale che soggettiva: "invita i visitatori a riflettere sul nostro rapporto con il tempo e la tecnologia, - ha spiegato Zanotti - e a mettere in pratica un esercizio di umanità volto a riconciliare la dimensione personale e universale che i concetti di origine e destino tengono insieme".    Il percorso espositivo (oltre 150 opere, oggetti e reperti provenienti da 50 musei, istituzioni culturali e collezioni private) è suddiviso in due grandi capitoli. Il primo si concentra sui passaggi evolutivi della civiltà, un vero e proprio viaggio nel tempo grazie alla presenza di reperti, manufatti, strumenti tecnico-scientifici, installazioni, opere d'arte e di design di svariati materiali e tecniche artistiche.Nel secondo capitolo si è chiamati a riflettere sulla propria condizione esistenziale e invitati a un esercizio più intimo: riscoprire, in un'epoca dominata da un divenire frenetico e incessante, la consapevolezza di un futuro il cui senso appare sempre più sfuggente.Il percorso si conclude con un exhibit immersivo di grande impatto emozionale: il T-Simmetry, il tunnel a "cronologia inversa" che condurrà il pubblico in un viaggio interattivo a ritroso nel tempo, ripercorrendo simbolicamente le tappe fondamentali della propria esistenza, come se il "nastro" della vita di ognuno venisse riavvolto. In concomitanza dell'apertura della mostra Dall'origine al destino, è stata svelata Before and after, l'opera site specific dell'artista argentino Jorge Macchi, che entra a far parte, in modo permanente, del patrimonio artistico del Centro Arti e Scienze Golinelli, costituita da una trama di cavi d'acciaio e mattoni di argilla.   Orari: da martedì a venerdì 15-20; sabato e domenica 10-20 (compresi 25 aprile, 1 maggio e 2 giugno)IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

It can be challenging translating your past work experience into value, especially when you're new to the ecosystem.In this episode we talk about how understanding scale, type, and agency in work can help bridge the narrative gap.We hope this helps you increase number and success of your interviews.MENTIONED IN THIS EPISODE- Titans of ServiceNow - Travis Toulson- Role Explanations--- ServiceNow Admin--- ServiceNow Implementer--- ServiceNow BA--- ServiceNow Engagement Manager--- ServiceNow Architect (Episode 1 & Episode 2)Thanks to our sponsors,- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Can trust be engineered? In this episode, Punit is joined by Steve Ahouanmenou, Global Privacy Engineering Lead for Open Banking at Mastercard, to explore the pivotal role of privacy engineering in creating digital trust. Steve discusses why trust isn't sector-specific, emphasizing how transparency is vital across industries like healthcare and finance. The conversation dives into open banking, a revolutionary approach that gives consumers control over their financial data while fostering competition among financial service providers. Steve explains how privacy engineering brings privacy principles to life, embedding privacy by design, conducting risk assessments, and bridging the gap between privacy teams and technical teams.   Join us in discussing how privacy engineering is shaping the future of digital trust. Hear expert insights, real-world strategies, and thought-provoking discussions that will change the way you think about data, trust, and innovation.   KEY CONVERSION  00:01:59 How would you describe Digital Trust  00:05:53 What is Privacy Engineering?  00:10:31 What kind of a role do you expect from tech team  00:12:01 How can privacy pros help tech colleagues?  00:17:10 Best way to Reach you    ABOUT THE GUEST  Steve Ahouanmenou is part of the Global Privacy & Data Protection Department at Mastercard and leads the privacy engineering program in Open Banking.  His mission is to enable innovation and trust in the digital finance realm, by applying his analytical skills, domain expertise, and collaborative approach to privacy and security challenges.  With over 10 years of experience in information security, privacy risks and data governance, he has worked with global organizations in various sectors with a focus on healthcare and finance. He also a PhD Candidate at Ghent University, investigating information security and privacy in healthcare institutions, and an alumni of Belgium's 40under40. He holds multiple certifications, such as ISO 27001 Senior Lead Implementer, CIPP/E, CISM, CDPSE, ITIL v3, DPO, COBIT 5. ABOUT HOST  Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high privacy awareness and compliance as a business priority. Selectively, Punit is open to mentor and coach professionals.  Punit is the author of books “Be Ready for GDPR'' which was rated as the best GDPR Book, “AI & Privacy – How to Find Balance”, “Intro To GDPR”, and “Be an Effective DPO”. Punit is a global speaker who has spoken at over 30 global events. Punit is the creator and host of the FIT4PRIVACY Podcast. This podcast has been featured amongst top GDPR and privacy podcasts.  As a person, Punit is an avid thinker and believes in thinking, believing, and acting in line with one's value to have joy in life. He has developed the philosophy named ‘ABC for joy of life' which passionately shares. Punit is based out of Belgium, the heart of Europe.  RESOURCES  Websiteswww.fit4privacy.com,www.punitbhatia.com,https://www.linkedin.com/in/steve-ahouanmenou/  Podcast https://www.fit4privacy.com/podcast  Blog https://www.fit4privacy.com/blog  YouTube http://youtube.com/fit4privacy

Diego Saglia"I mondi di Jane Austen"Carocci Editorewww.carocci.itIl libro traccia i confini del mondo, ovvero dei mondi, di Jane Austen, esplorando la realtà conosciuta e rappresentata dalla romanziera e identificando piste e tracce utili a ripercorrerla. I diversi  capitoli propongono approfondimenti sul contesto storico, le istituzioni, gli orizzonti internazionali e globali, la sfera locale, le prassi religiose, l'idea di identità nazionale, le città e le campagne, i modi di spostarsi e viaggiare, gli uomini e le donne nel loro ambiente sociale, il denaro, gli svaghi e la cultura, e infine il campo letterario ed editoriale. Una conoscenza più puntuale di questi ambiti non solo aiuta a comprendere meglio la realtà evocata dall'autrice, ma anche ad affinare una capacità di lettura, come Austen stessa ci richiede, attenta ai dettagli, anche impercettibili, di cui sono costellate le sue narrazioni e le lettere. Nell'indagare il binomio Austen/mondo, il volume suggerisce nuove vie per scoprire e riscoprire una figura e un universo narrativo fortemente radicati nel loro tempo e, contemporaneamente, sempre attuali.Diego SagliaInsegna Letteratura inglese all'Università di Parma. È membro e attuale direttore del Centro Interuniversitario per lo Studio del Romanticismo (CISR) e fa parte del comitato scientifico del Museo Byron a Ravenna. Le sue ricerche si incentrano sul periodo romantico e i suoi studi sulla narrativa di Jane Austen sono apparsi in pubblicazioni italiane e straniere. Fra le sue monografie, European Literatures in Britain, 1815-1832: Romantic Translations (Cambridge University Press, 2019) e Modernità del Romanticismo: scrittura e cambiamento nella letteratura britannica 1780-1830 (Marsilio, 2023).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's processes. We deliver valuable insights every week with expert interviews, and practical tips to help you succeed. Each episode explores different aspects of service management—from organizational change to technical transformations—while keeping the conversation engaging and relatable. With a mix of industry expertise and real-world stories, Service Notes is here to guide you through the challenges and triumphs of creating outstanding service experiences. In this episode we speak to Ken Jarvis, and discuss his personal journey, navigate career in Service Management and AI in Service Management. Tune in and let's take one note at a time!

Adriano Altamira"Remo Bianco: il periodo 3D"Electawww.electa.itIl volume avvia una collaborazione fra Electa e la Fondazione Remo Bianco volta a promuovere l'attività dell'artista milanese, fra i protagonisti dell'avanguardia dagli anni '50 fino alla metà degli anni '70. Grande sperimentatore e artista fecondo, si è confrontato con soluzioni e linguaggi diversi che hanno reso ardua una lettura unitaria del suo lavoro e che dunque richiedono un'attività di approfondimento e studio in grado di restituire i suoi momenti più geniali e avviare una lettura critica sistematica che presenti la sua opera in una chiave inedita e complessiva. Il primo capitolo di questo progetto è a firma di Adriano Altamira, amico personale di Bianco e fra i maggiori conoscitori della sua opera, e affronta gli esordi dell'artista, con una mostra, presentata da Lucio Fontana nel 1953, in cui furono esposti i 3D. Queste opere erano cassette disegnate o dipinte su più strati di plastiche trasparenti che offrivano allo spettatore suggestioni spaziali e cinetiche decisamente innovative per il contesto coevo. Il “periodo 3D” durò fino alla fine di quel decennio, quando l'artista raggiunse la fama coi suoi “Tableaux Dorés”.Adriano Altamira, dopo la laurea in Storia dell'Arte, intraprende contemporaneamente una doppia carriera di critico d'arte e d'artista. Scrive su numerose riviste, tra cui NAC, Flash Art, Le Arti, e in seguito Artistes, Tema Celeste, FMR e altre. Esplora dal suo punto di vista critico/artistico sia il mondo delle Avanguardie, sia i meccanismi dell'analogia e dei collegamenti inconsci fra percezione e memoria. Fino a tempi recenti Adriano Altamira ha sempre lavorato con la fotografia. Conceptual Rigoletta pur esplorando, come è solito per l'autore, il mondo dell'analogia e delle ricorrenze iconiche, segna un ritorno al disegno, ed apre la strada ad un nuovo tipo di concettualità.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Franco Cardini"Vienna"A passo leggero nella storiaEdizioni del Mulinowww.mulino.itIl cielo sopra Vienna è variabile, sovente imprevedibile, come imprevedibile è la sua storia meravigliosa, per quanto non sempre trascorsa a ritmo di walzer.Queste pagine sono una chiave preziosa per accedere alla città che è stata e che resta il cuore e il baluardo d'Europa.Affascinante e nostalgica, dotta e austera, è un'immagine che sfuma fra le vigne e i giri di walzer. Vienna è romana, poi gotica, poi asburgica. È la reggia dell'inflessibile Maria Teresa, degli illuminati riformatori Giuseppe e Pietro Leopoldo, ed è nella magica musica di Mozart e di Strauss. È nelle tele di Gustav Klimt ma anche nella bellezza inquieta dell'imperatrice Sissi e nel genio di Sigmund Freud. È la città che vede la fine di un'epoca ma anche il nascere di avanguardie del pensiero e dell'arte che hanno rivoluzionato la cultura del '900. In questo libro si parla di storia e di leggende, di miracoli e di sortilegi, di ricchezza e di miserie, di glorie e di paure. Un vademecum per chiese, musei, teatri; per palazzi, caffè, botteghe artigiane. Un filo d'Arianna lungo migliaia di anni e di vite umane.Franco Cardini è professore emerito di Storia medievale. Con il Mulino ha tra l'altro pubblicato «Gerusalemme» (2012), «Istanbul» (2014), «Samarcanda» (2016), «La via della seta» (con A. Vanoli, 2017), «Andalusia» (2018), «Il grande racconto delle crociate» (con A. Musarra, 2019), «Praga» (2020), «Le dimore di Dio» (2021) e nel 2023 «Le vie del sapere» e «Donne sacre» (con Marina Montesano).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

In this episode, Jeffrey discusses ITIL's Information Security Management Practice Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.   Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

David Allegranti"Come parla un populista"Donald Trump, i social media e i fatti alternativiPrefazione di Benedetta BaldiMimesis Edizioniwww.mimesisedizioni.itIl populismo è uno dei macrofenomeni sociali e politici del nostro tempo. Sfuggente e complesso, di difficile individuazione, è spesso usato come etichetta ideologica per bollare le idee di chi non la pensa come noi. Questo non significa però che i populisti non esistano. Uno di loro è Donald Trump, oggetto di studio della seguente trattazione. L'ex presidente degli Stati Uniti ha usato le armi dei social media come Twitter per veicolare i propri contenuti politici e per condizionare nettamente la pubblica opinione. Ha detto bugie e ha attaccato gli avversari, sia interni sia esterni, insultandoli. Analizzare il Trump politico, a partire dalla campagna elettorale del 2016, è prezioso per le nostre latitudini, perché la mentalità populista è diffusa non soltanto negli Stati Uniti, dove c'è una ricca tradizione politica. Capire la comunicazione politica di Trump ci aiuta a comprendere i fenomeni politici di casa nostra.David Allegranti ha conseguito la laurea magistrale in Pratiche, linguaggi e culture della comunicazione all'Università degli Studi di Firenze, e ora è dottorando alla Sapienza Università di Roma. Ha pubblicato Matteo Renzi. Il rottamatore del Pd (2011), The Boy. Matteo Renzi e il cambiamento dell'Italia (2014), Siena brucia (2015), Matteo Le Pen (2016), Come si diventa leghisti (2019), Antipolitica (dialogo con G. Orsina, 2021), Dietro lo scaffale (con U. Baldi, 2022) e Quale Pd. Viaggio nel partito di Elly Schlein (2023).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Welcome to Service Notes, the ultimate podcast for diving deep into the dynamic world of IT Service Management, hosted by Rina Brahmbhatt! Whether you're a seasoned professional or just curious about the field, this podcast is your go-to source for insights, success stories, and expert advice. Join Rina as she explores how technology, people, and processes come together to deliver incredible value in today's fast-paced business environments. Each episode features engaging conversations with industry experts, offering a behind-the-scenes look at the challenges and triumphs that define the ITSM landscape. Discover what it takes to be the glue that holds IT together, ensuring everything runs smoothly from behind the scenes. Learn how you can make a visible impact every single day by mastering the art of service management. Subscribe now to ServiceNotes and embark on an exciting journey of learning and growth. Tune in, stay inspired, and transform your career with the knowledge and motivation you'll gain from each episode. Keep learning, keep growing, and thank you for listening to ServiceNotes!

Ilaria Guidantoni"Il bacio da sfogliare"Cinquesensi Editorewww.cinquesensi.itIl bacio da sfogliare: Un viaggio nel tempo e nello spazio sotto il segno del bacio, anzi dei baci, così tanti e così diversi. L'idea nasce dal bacio originario, dalla nostra prima esperienza di vita che sembra segnare il passo e il desiderio di ritrovare la pienezza del seno materno, promessa di felicità. Così il bacio diventa il simbolo dell'inizio di ogni amore. Ma i baci sono anche molto altro e l'autrice ne racconta i mille significati, dal bacio nella storia, all'interpretazione dello stesso nelle varie civiltà, dal bacio protagonista nell'arte, nella letteratura, nel cinema, fino al bacio che diventa dolce cibo da gustare.Questo libro nasce dalla riflessione che la prima cosa che impariamo, a parte respirare ovviamente, che però è un riflesso incondizionato, è baciare, attraverso la suzione con l'attaccamento al seno materno o, nei casi meno fortunati, al bibéron.(…) È lì, al bacio, che torniamo sempre quando cerchiamo la felicità, quel piacere così immediato, animale, eppure sublime del dono totale, considerando che la madre si offre, si lascia divorare, consumare, facendosi ʻpane quotidianoʼ perché l'altro cresca e sia accudito e protetto.(…) Il bacio ha pertanto un valore altamente simbolico e il bacio profondo, quello intimo che di solito rappresenta il primo approccio di ognuno di noi all'amore, è un discrimen tra il prima e il dopo.Ilaria GuidantoniGiornalista fiorentina, scrittrice e traduttrice, vive tra la Toscana, Milano e Tunisi. Si occupa di cultura del Mediterraneo. Studi classici e una laurea in Filosofia Teoretica all'Università Cattolica di Milano; un Corso di Perfezionamento in Bioetica al Policlinico Gemelli di Roma con una tesi pubblicata sul mito della Bellezza; è Diplomata Sommelier A.I.S; è Socia Aset Toscana. Collabora con BeBeez.it/ Milano Finanza per le pagine di cultura. Cura mostre d'arte ed eventi culturali. Tra i suoi ultimi lavori la traduzione dell'ultima opera di Jean-Jacques Rousseau con il titolo italiano Le fantasticherie di un vagabondo solitario (2022) e Carmi del poeta Odilon-Jean Périer (2023) per LdM; per Oltre Edizioni, traduzione inedita in Italia del Pasolini d'Algeria, Jean Sénac: Ritratto incompiuto del padre (2017) e Per una terra possibile (novembre 2017); il 2 giugno 2020 è uscito in ebook I giorni della peste 2.0 – riflessioni emozionali dal confinamento.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Paola Nicita"Canaletto, Van Wittel, Bellotto. Il Gran Teatro delle città"Capolavori dalle Gallerie Nazionali di Arte AnticaComplesso Monumentale di San Francesco, CuneoMostra aperta fino al 30 marzo 2025www.fondazionecrc.itIl progetto espositivo, appositamente ideato per lo spazio cuneese, riunisce dodici capolavori provenienti dalle Gallerie Nazionali di Arte Antica di Roma che esplorano e reinventano l'immagine delle città nell'epoca dei Grand Tour e degli ambienti culturali illuminati, in un periodo in cui la prima tappa di ogni itinerario culturale attraverso l'Italia era Roma e la meta finale coincideva con Venezia.Curata da Paola Nicita e Yuri Primarosa, delle Gallerie Nazionali di Arte Antica, offre uno spaccato inedito sulla rappresentazione degli scenari urbani di Roma e Venezia nel Settecento attraverso le opere di tre maestri indiscussi della veduta: Giovanni Antonio Canaletto, Gaspar Van Wittel e Bernardo Bellotto, ai quali si affiancano i lavori del pittore piacentino Giovanni Paolo Pannini.La mostra Canaletto, Van Wittel, Bellotto. Il Gran Teatro delle città. Capolavori dalle Gallerie Nazionali di Arte Antica racconta la grande trasformazione artistica che pone lo scenario urbano allivello di un palcoscenico all'aperto, risolvendosi in vere e proprie scenografie dove realtà e immaginazione si fondono in maniera spettacolare e dove lo sguardo fotografico dialoga sempre con il coinvolgimento poetico. La grandiosità di Roma e il fascino lagunare di Venezia sono protagonisti delle scene catturate dai maestri in mostra, che ne immortalano momenti vitali come le feste, le cerimonie e gli eventi mondani con l'intento di restituire un ricordo vivido e duraturo ai viaggiatori che li avevano vissuti. L'arte di Canaletto, Van Wittel e Bellotto mette in scena la città antica accanto a quella moderna, spaziando dalla pittura di teatro al capriccio archeologico fino ad arrivare alla veduta topografica.Accompagna la mostra il catalogo edito da MondoMostre che affianca i contributi critici di Paola Nicita e Yuri Primarosa.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

In today's episode we have Chitra in conversation with Lekha Bajpai where she shares –Tech veteran of 30 plus yearsStarted her career in Calcutta with Deep Tech across many sectors like manufacturing, commercial apps, engineering aps and supply chainInspired by her father to study engineeringFirst project on inter machine communication protocols, the excitement of innovation Working on an experiment to build a control system to ship coalShowcasing use cases to the businessSupply chain software solutions – building was easy, convincing users and allaying their fears was the big challenge to roll out the solution across 350 locations in IndiaDeveloped strong experience with ERP implementations leading to building of data warehouses, BI reporting and monitoring apps for execsExperience at Kantar with challenges in data preparation and processing, working with just CPU's, expensive cloud resourcesHelping apps scale, developing market research products to support the entire data life cycle from collection to dashboardsEncouraging POC's and learning with data techniques Approaching AI today – Bring Your Own AI to work, encourage usage, take risks and also take care of Data privacy, protection, governance & complianceData bias challenges for IndiaAdvice to young folks aspiring for a career in AI – discover different AI personas, understand business catalysts, use AI tech, drive adoption of AI, besides only aspiring to build/develop AIM.Tech BIT Messra, Greenbelt Six Sigma, Strategic IT Management (IIM Ahmedabad), Enterprise Architecture, Certified Process Professional, Certified Data ScientistWith over 30 years of technology leadership experience, Lekha has been a thought leader and mentor in driving digital transformation and process automation across end-to-end processes and analytics.As a CIO/CTO and a Strategic Leader, she has led technology strategy functions for multiple units in APAC and MENA, as a member of the Executive Committee of Kantar IMRB. Delivered technology products and solutions to global & local clients, transforming IT into a strategic business partner.Worked on cutting-edge Technology adoption and Innovation, including cloud, big data environments, data warehouses & data lakes, to drive business improvements. Expertise spans across IT Strategy development & execution, Product & Application management for large scale applications & products on mobility, e-commerce, business analytics, social text analytics, chatbots, and image analysis using AI/ML and deep learning algorithms. Has Architected enterprise platforms for analytics delivery across diverse domains – Supply chain management, Logistics, Warehousing and freight forwarding, Chemical consultancy, Civil contracting, Manufacturing, Market research, Media and digital research, Social media analytics, Digital marketing and EdTech & Job Tech.Achieved Process Excellence within multiple organization and setup measure to monitor business process and growth. Achieved IT security processes like ISO27001 across various organizations. Streamlined IT services delivery across APAC using ITIL processes, Agile methodology & CMMI framework emphasizing on service availability and performance measurement.Accreditations and Contributions:Awarded the “Innovation Leader” Award by World Innovation Congress, featured in CIO Magazine “Top 30 – Ones to watch”, CIO & Leader Magazine as “11 Most Powerful Women in Tech in India” and a few others. Case study published in CIO Decisions & Network Computing, Logistics Magazine, Dataquest, & CIO Magazine. Presented technology papers at the Market Research Society of India (MRSI) on new age Technologies and won awards on “Best Analytics product” & “Best E2E Process Automation”. Actively involved as a technology expert speaker on multiple tech forums and colleges, project guide, evaluator, mentor for data science & technology students.

Giuliano Vigini"Gesù. La storia, la fede, l'annuncio"Edizioni Sanpinowww.edizionisanpino.itIl noto autore Giuliano Vigini, in questo suo nuovo lavoro, racconta la storia e gli insegnamenti di Gesù in modo divulgativo ed essenziale, restando sempre rigorosamente ancorato al dato biblico, che fa da filo conduttore, e appoggiandosi alla più qualificata esegesi biblica contemporanea.Approfondisce poi, attraverso le lettere, la ricchezza e la portata del pensiero teologico e della testimonianza missionaria di Paolo, l'infaticabile annunciatore del Vangelo. Una nuova “Vita di Gesù” che, nell'Anno giubilare, rappresenta una felice occasione per un'approfondita riflessione sui fondamenti della fede cristiana.Perché comprarlo?• Perché l'autore fa emergere il senso e la portata degli episodi centrali della vita di Gesù (la sua passione, morte e risurrezione).• Il testo fa dialogare i fatti con la loro interpretazione alla luce della fede per innestarsi nel cuore e nella vita dei credenti.• Presenta un'originale cronologia della vita di Gesù sulla base delle ultime ricerche degli studiosi.• Il libro si conclude con un elenco aggiornato delle opere basilari sulla figura di Gesù (enciclopedie, dizionari, concordanze, atlanti, commentari biblici…).Giuliano ViginiSaggista e docente all'Università Cattolica di Milano, è autore di varie opere di letteratura cristiana antica. Sulla Bibbia ha pubblicato per le Paoline il Commento a Vangeli e Atti degli apostoli (2008), Il Nuovo Testamento (2009), Salmi e libri sapienziali (2009), Lettere e Apocalisse (2010) e, fra i repertori, la Guida alla Bibbia (2010), il Vocabolario del Nuovo Testamento greco-italiano (2010), il Dizionario del Nuovo Testamento (2011). Inoltre, per la Libreria Editrice Vaticana, il Dizionario della Bibbia (2016).Per le Edizioni Sanpino ha pubblicato i “ritratti spirituali” di Carlo Maria Martini, Giovanni Paolo I, Sant'Agostino, Papa Francesco. IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Luigino Bruni"Il mistero rivelato"Viaggio nel libro di DanieleEdizioni QiqajonComunità di Bosewww.qiqajon.itIl libro di Daniele è stato scritto in un tempo di persecuzione, e ambientato in un altro tempo tremendo, l'esilio babilonese, perché potesse donare al popolo di Israele parole simili a quelle che lo avevano salvato lungo i fiumi di Babilonia. In questo contesto storico il popolo aveva bisogno di cercare nuovi racconti che dicessero una nuova-antica fede. Nacquero così comunità testimoni di come si possa cambiare questo mondo sognandone un altro, espressione di una forma di resistenza non violenta: non abbracciarono le armi ma presero la penna, pregarono e scrissero.l libro di Daniele ci dice che visioni, angeli, sogni, numeri e draghi possono diventare altri strumenti per cacciare via i dittatori, per combattere i soprusi e la violenza contro le donne, per difendere una storia e un'identità. Tali narrazioni, arrivate fino a noi, sono sentinelle di un'alba che arriverà, perché non può non arrivare. Un'alba che deve arrivare presto, che deve arrivare oggi.Luigino Bruni (Ascoli Piceno 1966) è economista e storico del pensiero economico, con interessi in filosofia e teologia, personaggio di rilievo dell'economia di comunione e dell'economia civile. Editorialista di Avvenire, è ordinario di economia politica alla LUMSA dopo aver ricoperto fino al 2012 il ruolo di professore associato all'Università di Milano-Bicocca. Direttore scientifico di The Economy of Francesco, è promotore e cofondatore della SEC (Scuola di economia civile) di Figline e Incisa Valdarno.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Laura Pasquini"Il diavolo"Storia iconografica del maleCarocci Editorewww.carocci.itIl diavolo può sfoggiare le corna, la coda e le ali, fattezze bestiali, orrifiche o mostruose; ma può anche mostrarsi umanizzato e sensuale, prestante e vigoroso. Può essere enorme come minuto, villoso come glabro, terribile o burlone, ignudo o ben abbigliato. Non esiste un'unica forma, ve ne sono tante; non una sola figura ma migliaia da mettere in fila, da comprendere e giustificare in base alle fonti testuali, alle leggende, agli eventi di cui il demonio rappresenta gli esiti drammatici e nei quali riesce ogni volta a impersonare il nemico di turno, adottando la maschera opportuna. Pur operando un'inevitabile selezione fra le innumerevoli testimonianze figurative, il volume analizza l'evoluzione dell'immagine demoniaca dalle prime attestazioni nella Tarda Antichità fino ai giorni nostri, individuandone via via le strategiche mutazioni, le eventuali novità, le possibili motivazioni storiche.Laura PasquiniÈ storica dell'arte medievale presso l'Alma Mater Studiorum – Università di Bologna. Interessata agli esiti iconologici della produzione artistica di epoca tardoantica e medievale, si occupa di archeologia cristiana, di iconografia dantesca, delle immagini dell'aldilà nel Medioevo, oltre che della rappresentazione figurata della città. Tra le sue monografie:  con Carocci editore Il diavolo (2024) e «Pigliare occhi, per aver la mente» (2020); Iconografie dantesche (Ravenna 2008); Bologna delle torri. Uomini, pietre e artisti dal Medioevo a Giorgio Morandi (con A. L. Trombetti; Firenze 2013); Diavoli e inferni nel Medioevo (Padova 2015).IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

In today's episode we have Chitra in conversation with Lekha Bajpai where she shares -Tech veteran of 30 plus yearsStarted her career in Calcutta with Deep Tech across many sectors like manufacturing, commercial apps, engineering aps and supply chainInspired by her father to study engineeringFirst project on inter machine communication protocols, the excitement of innovation Working on an experiment to build a control system to ship coalShowcasing use cases to the businessSupply chain software solutions - building was easy, convincing users and allaying their fears was the big challenge to roll out the solution across 350 locations in IndiaDeveloped strong experience with ERP implementations leading to building of data warehouses, BI reporting and monitoring apps for execsExperience at Kantar with challenges in data preparation and processing, working with just CPU's, expensive cloud resourcesHelping apps scale, developing market research products to support the entire data life cycle from collection to dashboardsEncouraging POC's and learning with data techniques Approaching AI today - Bring Your Own AI to work, encourage usage, take risks and also take care of Data privacy, protection, governance & complianceData bias challenges for IndiaAdvice to young folks aspiring for a career in AI - discover different AI personas, understand business catalysts, use AI tech, drive adoption of AI, besides only aspiring to build/develop AIM.Tech BIT Messra, Greenbelt Six Sigma, Strategic IT Management (IIM Ahmedabad), Enterprise Architecture, Certified Process Professional, Certified Data ScientistWith over 30 years of technology leadership experience, Lekha has been a thought leader and mentor in driving digital transformation and process automation across end-to-end processes and analytics.As a CIO/CTO and a Strategic Leader, she has led technology strategy functions for multiple units in APAC and MENA, as a member of the Executive Committee of Kantar IMRB. Delivered technology products and solutions to global & local clients, transforming IT into a strategic business partner.Worked on cutting-edge Technology adoption and Innovation, including cloud, big data environments, data warehouses & data lakes, to drive business improvements. Expertise spans across IT Strategy development & execution, Product & Application management for large scale applications & products on mobility, e-commerce, business analytics, social text analytics, chatbots, and image analysis using AI/ML and deep learning algorithms. Has Architected enterprise platforms for analytics delivery across diverse domains - Supply chain management, Logistics, Warehousing and freight forwarding, Chemical consultancy, Civil contracting, Manufacturing, Market research, Media and digital research, Social media analytics, Digital marketing and EdTech & Job Tech.Achieved Process Excellence within multiple organization and setup measure to monitor business process and growth. Achieved IT security processes like ISO27001 across various organizations. Streamlined IT services delivery across APAC using ITIL processes, Agile methodology & CMMI framework emphasizing on service availability and performance measurement.Accreditations and Contributions:Awarded the “Innovation Leader” Award by World Innovation Congress, featured in CIO Magazine “Top 30 - Ones to watch”, CIO & Leader Magazine as “11 Most Powerful Women in Tech in India” and a few others. Case study published in CIO Decisions & Network Computing, Logistics Magazine, Dataquest, & CIO Magazine. Presented technology papers at the Market Research Society of India (MRSI) on new age Technologies and won awards on “Best Analytics product” & “Best E2E Process Automation”. Actively involved as a technology expert speaker on multiple tech forums and colleges, project guide, evaluator, mentor for data science & technology students.

The demands on IT leaders have never been greater. You're expected to be technically brilliant while also leading your teams through constant change and disruption. But what happens when your “superhero” drive to do more, learn more, and be more starts to work against you? As Michael Pompey, Chief Information and Transformation Officer for the Girl Scouts of Eastern Pennsylvania, shares in a recent podcast interview, many IT leaders fall into the trap of believing that “more is more.” They push themselves to the limit, taking on every challenge and striving for perfection. While this drive can lead to early success, it can also become a recipe for burnout and stagnation. Read the full blog post here: https://thechangearchitects.com/it-leadership-growth-mindset-with-michael-pompey/ About Michael Pompey: Michael is a seasoned technology executive with over two decades of experience driving innovation and transformation in mission-driven organizations. Currently serving as the Chief Information and Transformation Officer for the Girl Scouts of Eastern Pennsylvania, he leads the organization's technology strategy, overseeing the assessment and expansion of its digital capabilities to support growth in existing and new markets, with the ultimate aim of reaching all girls in the region. Michael's career in technology began in the field of Juvenile Justice, where as a probation officer, he identified critical gaps in data management. By developing applications to track and forecast social and offender data, he demonstrated the transformative power of technology in improving case management and youth outcomes. This experience ignited his passion for leveraging data and technology to serve youth-focused nonprofits, propelling him into leadership roles across various mission-driven organizations. With a unique blend of expertise in both nonprofit and technology sectors, Michael has continually refined his skills to drive digital transformation in organizations dedicated to youth development. His academic foundation from the University of South Florida, combined with professional certifications from Microsoft, TBM, ITIL, and other leading technology providers, have equipped him to navigate the complexities of the digital age. Highly regarded for his thought leadership, Michael has served on advisory boards, including the Philadelphia Society for Information Management (SIM) Council, the CIO Forum Executive Council, and the Black Data Processing Associates (BDPA). His insights have been featured in prominent publications such as *CIO Magazine* and the *Business Intelligence Journal*. Outside of his professional endeavors, Michael is a dedicated family man and proud father of two teenage boys, who continually inspire his passion for technology and its impact on the next generation.

Claudio Vela"Il castello di Udine"Carlo Emilio GaddaAdelphi Edizioniwww.adelphi.itIl libro che ha rivelato Gadda al suo critico-alter ego, Gianfranco Contini, e gli ha fatto dire: «Il caso Carlo Emilio Gadda ... serve a chiarire, proprio in linea di principio, quanto di risentimento, di passione e di nevrastenia covi dietro al fatto del “pastiche”; per che immane sfogo pratico un autore si decida a scritture così mescidate, scandalose».Benché costretto, nel 1932, ad accettare una nuova «sfacchinata» ingegneresca, Gadda non ha la minima intenzione di dissipare la notorietà che La Madonna dei Filosofi, uscito l'anno prima, gli ha procurato nel­l'ambiente dei letterati. La scrittura è per lui «un prepotente bisogno», e un ripiega­mento sarebbe inconcepibile: «la realtà deve essere, il resto non importa». Con i proventi della corvée presso i Servizi tec­nici del Vaticano finanzierà dunque nel 1934 Il castello di Udine: libro variegato, ri­luttante a ogni definizione di genere, sti­listicamente tracotante. I ricordi di guer­ra ci consegnano la bruciante delusione di chi ha visto il sogno di «una vivente pa­tria, come nei libri di Livio e di Cesare» annientato dall'incapacità degli alti coman­di di raffigurarsi le «correlazioni comples­se» che legano l'esercito «al resto del mon­do»; dal mito, «ignobile e turpe», della furberia; da una prigionia che lo ha travol­to «verso la riva dell'inutilità». Ma subito dopo la cronaca di una crociera nel Medi­terraneo proietta l'immagine di un mon­dano, ironico reporter; l'invettiva contro i musici di strada, molesti perturbatori delle notti milanesi, quella di un bizzoso moralista; il racconto La fidanzata di Elio – dove le virtù di Luisa lasciano presagire una vi­ta «drappeggiata di linòleum, risfolgorata di nichelio» – quella di un incendiario Robespierre della borghesia milanese. A ben vedere, tuttavia, un filo rosso, tenace e se­greto, unisce queste prose in apparenza di­sparate, screziandole di dolore e di san­gue, come se la prima sezione gettasse fiot­ti d'ombra su tutta la raccolta: il lutto insa­nabile per chi è caduto in guerra – come il fratello Enrico, «la parte migliore e più ca­ra di me stesso».Carlo Emilio Gadda nasce a Milano nel 1893. Si iscrive al Politecnico per studiare ingegneria ma nel 1915 parte volontario per il fronte (e solo nel 1955 pubblica il Giornale di guerra e di prigionia sulla dolorosa esperienza della guerra). Collaboratore della rivista “Solaria”, dal 1931, dopo aver esercitato per anni la professione di ingegnere, riesce a dedicarsi completamente all'attività letteraria e pubblica La madonna dei filosofi a cui segue, nel 1934, Il castello di Udine. Nel 1936 scrive La cognizione del dolore (pubblicato in volume nel 1963 e nel 1970). Nel 1940 si trasferisce a Firenze dove frequenta critici e scrittori; nel 1944 pubblica la raccolta di racconti L'Adalgisa. Dal 1950 è a Roma dove lavora alla Rai e redige le Norme per la redazione di un testo radiofonico. Ottiene una grande notorietà con Quer pasticciaccio brutto di via Merulana (pubblicato in volume nel 1957), un giallo senza soluzione, ambientato nella Roma del 1927. Tra le opere dell'ultimo periodo va ricordato anche il saggio-pamphlet "Eros e Priapo" (1967) sulla retorica del regime fascista.IL POSTO DELLE PAROLEascoltare fa pensarewww.ilpostodelleparole.itDiventa un supporter di questo podcast: https://www.spreaker.com/podcast/il-posto-delle-parole--1487855/support.

Send Bidemi a Text Message!In this episode, host Bidemi Ologunde spoke with Jorge (George) Flores. Jorge has been a cyber security professional for more than a decade and a half. In the most recent years of his career, George has transitioned into Governance, Risk, and Compliance (GRC) in the field of healthcare, specializing in HIPAA and HITRUST audit. He has obtained the CISSP, HCISPP, ITIL, and CEH certifications, and currently holds a Master's Degree in Computer Science from FIU. George is an active member of South Florida ISSA as well as ISACA. He recently created an educational youtube channel "GRCguy" to help with security awareness and education. George is a proponent of "work/life balance" and encourages young cyber security professionals to ensure they prioritize what matters most first, which is all aspects of health.Support the show

In this episode of TechBytes, AI Governance Product Manager at ServiceNow, Louis Philip Morin, discusses the critical aspects of trust in AI. The conversation delves into the challenges of creating AI experiences free from toxic and malicious language, highlighting the role of Now Assist Guardian in customizing user experiences. The episode explores the nuances of offensive language, prompt injections, and hallucinations in AI, emphasizing the importance of user control, transparency, and the ethical considerations in handling AI-generated content. Morin explains the importance of trust, user feedback, and the collaborative efforts between ServiceNow and its customers to ensure AI tools are effective and reliable. 00:00 Introduction to AI Behavior Challenges00:16 Welcome and Introduction to Louis Philip Morin00:54 The Importance of Trust in AI01:29 Understanding Now Assist Guardian02:04 Challenges in AI User Experience06:25 Dealing with Offensive and Toxic Content10:11 Methods for Identifying and Handling Offensive Content15:29 Cultural Sensitivity and Regional Differences18:00 User Control and Transparency in AI20:59 Balancing AI Accuracy and User Trust 21:54 Conclusion and Future Directions Host - Bobby Brill Guest - Louis Philip Morin #servicenow #servicenowdemo #nowassist #nowassistguardian ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/See omnystudio.com/listener for privacy information.

In this episode of TechBytes, AI Governance Product Manager at ServiceNow, Louis Philip Morin, discusses the critical aspects of trust in AI. The conversation delves into the challenges of creating AI experiences free from toxic and malicious language, highlighting the role of Now Assist Guardian in customizing user experiences. The episode explores the nuances of offensive language, prompt injections, and hallucinations in AI, emphasizing the importance of user control, transparency, and the ethical considerations in handling AI-generated content. Morin explains the importance of trust, user feedback, and the collaborative efforts between ServiceNow and its customers to ensure AI tools are effective and reliable. 00:00 Introduction to AI Behavior Challenges00:16 Welcome and Introduction to Louis Philip Morin00:54 The Importance of Trust in AI01:29 Understanding Now Assist Guardian02:04 Challenges in AI User Experience06:25 Dealing with Offensive and Toxic Content10:11 Methods for Identifying and Handling Offensive Content15:29 Cultural Sensitivity and Regional Differences18:00 User Control and Transparency in AI20:59 Balancing AI Accuracy and User Trust 21:54 Conclusion and Future Directions Host - Bobby Brill Guest - Louis Philip Morin #servicenow #servicenowdemo #nowassist #nowassistguardian ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow TechBytes Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com/See omnystudio.com/listener for privacy information.

Every month or two we see a thread asking for questions to ask ServiceNow job candidates.This episodes covers some strategies and question samples you can ask... even if you aren't a ServiceNow developer!MENTIONED IN THIS EPISODE- Glide AggregateThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Welcome back to Richardson's Rubicon, I'm your host, John Richardson, and today we're delving into something a little different. It's going to relate to my IT expertise, but resonates in everyday life, specifically dealing with service desks. What's making today's episode worth your listen is an exasperating experience I recently encountered with my teen son's mobile phone insurance claim. This ordeal with Assurant - the company in question - highlighted some crucial lessons on customer service, communication and data security. So join me as I take you through the tale of vexing service desk interactions, password-protected files and unencrypted PDF's. Who knows, maybe you could take away a few pointers that could potentially improve similar experiences for you, or even suggest improvements to companies you interact with. Stay tuned for this exploration, right here on Richardson's Rubicon. More details here: https://richardsonsrubicon.com/how-itil-could-improve-assurants-customer-service/

Why you should listenGain valuable knowledge from Merv Small, who has over 12 years of experience building a successful ServiceNow practice. Learn how to maximize the platform's capabilities and drive value for your organization.Discover Merv's unique approach to generating leads through ServiceNow and personal networks, providing actionable strategies that you can implement in your own business.Explore how ServiceNow can effectively complement other platforms like Salesforce, and learn how to create a seamless technology ecosystem that enhances operational efficiency and user experience.Are you unsure how to leverage ServiceNow alongside platforms like Salesforce? In this episode of the Paul Higgins Show, I chat with Merv Small from Agiro, who shares his 12 years of experience in building a successful ServiceNow practice.Merv discusses effective lead generation, the synergy between ServiceNow and Salesforce, and his innovative approach to creating a blended team through offshore development. With an inspiring journey from hip-hop artist to tech leader, Merv offers valuable insights for anyone looking to enhance their understanding of ServiceNow and its integration with other platforms.About Merv SmallAs a tech founder and Cloud platform specialist, Merv brings a unique blend of executive leadership and hands-on experience to propel organisations toward digital excellence.With over 18 years dedicated to application management and ITIL, coupled with over 12 years of hands-on and strategic involvement in the ServiceNow domain, Merv is well-versed in driving Business Process improvement, IT Service Management, IT Strategy, IT Training, Project Management, Technical Development, and ServiceNow Platform Management.As a seasoned ServiceNow trainer and lecturer, Merv has had the privilege of imparting knowledge to ServiceNow professionals including ServiceNow employees and by delivering training support at the prestigious ServiceNow Knowledge conference in Las Vegas, he was also entrusted to pioneer the delivery of the first-ever ServiceNow University course offered in the APAC region at Western Sydney University (WSU).Resources and LinksAgiro.com.auMerv's LinkedIn profilePrevious episode: 567 - Cracking the Verticalization Code with Tom HallCheck out more episodes of The Paul Higgins ShowThe Tech Consultant's RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resourcesFind out more about Paul and how he can help you

ServiceNow Platform Analytics Workspace is awesome!  Rob and Mitch from Vividcharts join us for a discussion about how to prepare for a migration from traditional dashboards to this new framework. ABOUT VIVIDCHARTSCheck out VividChartsReporting Audit ServiceThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot.  Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout.  Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!

Today's guest is Aly Skidmore, ServiceNow Platform Owner at abrdn. Founded in 1825, abrdn is a global investment company that helps clients and customers plan, save and invest for the future. They are structured around three businesses - Investments, Adviser and Interactive Investor - each focused on the changing needs of their clients.  The company's focus on four key strategic priorities - Asia, Sustainability, Alternatives, UK savings and wealth - enables them to meet the needs of clients across a range of markets. Aly is an energetic and creative ITIL 4 certified managing practitioner with extensive and varied experience in the implementation, running and ongoing transformation of IT services, enterprise service management toolsets and platforms. As a Platform owner and product lead, she is responsible for all aspects of the platform lifecycle for ITSM, SPM, SAM, ITOM and Event Management.She is currently leading the delivery of a two year strategic roadmap of platform growth and maturity across ITOM, AIOps, Service Management modernization and more. In the episode, Aly discusses: Her 20+ year journey in IT, service management and ServiceNow, An overview of abrdn's ServiceNow platform from major growth and upgrades, How Platform Owners adapt ServiceNow to diverse, evolving needs, Why networking with platform owners provides crucial support and empathy, Important to prioritize people, support your team and foster growth, The need to focus on outcomes, build trust and respect stakeholders, Why ServiceNow's capabilities require bridging gaps with stakeholders' perceptions, How ServiceNow user groups offer supportive, vibrant networking opportunities, The diverse and supportive ServiceNow ecosystem with strong inclusivity, How the industry has made progress, but the fight for full equality continues

In this episode, Purnima Padmanabhan, the general manager of Tanzu at Broadcom, talks with Coté about the evolution of DevOps and platform engineering. Purnima has worked at many interesting over the years LoudCloud, BMC Software, and VMware. That experience gives her a great perspective on the industry's ongoing journey to empower developers to deploy code into production quickly and reliably. The discussion follows the industry innovations and trends from early infrastructure automation to the rise of cloud computing and the emergence of platform engineering.   Purnima highlights the enduring challenge of bridging the gap between development and operations, emphasizing that the core objective remains consistent: accelerating the time it takes to move code into production. She underscores the importance of continuous improvement, noting that the industry is still striving for perfection. The conversation also delves into the nuances of platform engineering and DevOps, exploring the balance between standardization and flexibility, the role of automation in fostering trust, and the enduring need for both development and operations roles.   Purnima also discusses her experiences at various companies and the lessons she's learned throughout her career. Listen in to this 20+ year journey from LoudCloud's early foray into cloud computing to BMC's focus on process automation and VMware's cloud management solutions, all the way up the Tanzu's focus on cloud native development and platforms.   Find Purnima in LinkedIn. And check in on Tanzu.   Chapters:    00:00 Introduction 00:23 DevOps Evolution 01:30 Platform Engineering and Automation 02:24 LoudCloud and Early Cloud Innovations 03:10 BMC Software and Process Automation 04:30 Pivotal and Tanzu Division 09:06 The pull to on-premises 12:12 What ever happened to ITIL? 12:57 ITIL and Service Management 14:41 Remediation and Repaving 19:02 Moka5 21:03 Security Startups 21:40 VMware 22:49 Startup Experience in Large Organizations 26:51 Future of DevOps and Platform Engineering 30:15 Wrap up

In this episode, Ricardo introduces the AI-Driven Project Manager Certification, explaining the rationale behind this certification. He highlights the growing hype around AI, with many project managers using AI terms without understanding the technology. The certification aims to ensure that professionals have the knowledge needed to manage AI-driven projects effectively. Developed in partnership with APMG, known for its Prince2 and ITIL credentials, the certification is rigorous and severe. Ricardo also highlights the importance of preparing for the future impact of AI on project management, noting that his motivation is not just business-driven but aimed at promoting awareness and readiness among professionals.