POPULARITY
In the 10th episode of SAP BTP Talk for 2024, we reflect on SAP TechEd, emphasizing innovation and collaboration highlighted by keynote speaker Mohamed Alam. The episode first discusses upcoming SAP Business Technology Platform (BTP) enhancements, including accessibility via SAP Managed Data Centers and the introduction of ABAP Cloud for efficient extension development. For the main topic, Gaurav Dey is joined by Holger Neuert, Chief Product Expert for SAP BTP Service Catalog and Estimator, to explore the SAP Business AI Catalog, focusing on how embedded AI can optimize processes. SAP customers now have access to the new SAP Business AI Feature Catalog in SAP Discovery Center, offering a centralized location to explore all AI features. The catalog provides details, visuals, benefits, resources, pricing, and value information for AI offerings within the cloud suite. This resource helps SAP customers identify the most valuable and suitable AI features for their specific SAP landscape. Additionally, a new AI Unit Estimator tool has been added to aid in understanding the AI Units required for different features. This discussion provides a holistic overview of how SAP Discovery Center embeds SAP Business AI capabilities along with SAP Business AI Feature Catalog and Estimator. Tune in to learn how these capabilities can help you solve real-time business challenges while making the cloud adoption journey easier.
Let's say you've built a set of automations for your network infrastructure, and now you want teams or departments within your organization to use those automations. Our Tech Bytes sponsor NetOrca offers a service catalog that provides a simple front-end to make it easy for internal customers to come and consume those capabilities you've worked... Read more »
Let's say you've built a set of automations for your network infrastructure, and now you want teams or departments within your organization to use those automations. Our Tech Bytes sponsor NetOrca offers a service catalog that provides a simple front-end to make it easy for internal customers to come and consume those capabilities you've worked... Read more »
Let's say you've built a set of automations for your network infrastructure, and now you want teams or departments within your organization to use those automations. Our Tech Bytes sponsor NetOrca offers a service catalog that provides a simple front-end to make it easy for internal customers to come and consume those capabilities you've worked... Read more »
Welcome to episode 224 of The CloudPod Podcast - where the forecast is always cloudy! This week, your hosts Justin, Jonathan, and Ryan discuss some major changes at Terraform, including switching from open source to a BSL License. Additionally, we cover updates to Amazon S3, goodies from Storage Day, and Google Gemini vs. Open AI. Titles we almost went with this week: None! This week's title was ✨chef's kiss✨ A big thanks to this week's sponsor: Foghorn Consulting provides top-notch cloud and DevOps engineers to the world's most innovative companies. Initiatives stalled because you have trouble hiring? Foghorn can be burning down your DevOps and Cloud backlogs as soon as next week.
Guest Speaker: Antoine Tanguy, Lead Engineering Ops at BrevoThe Backstage Service Catalog serves as a centralized repository, housing vital information about the services that make up a software system. From service names and descriptions to versions, owners, dependencies, and documentation, it equips engineers with a streamlined resource for finding the information they need. By harnessing the power of the catalog, companies can enhance efficiency, save valuable time, and boost overall productivity.In this episode, we discuss with Antoine Tanguy how he implemented the Backstage service catalog at Brevo (formerly SendInBlue). He shares with us the story of why he looked into Backstage as a potential solution, his challenges implementing it, and the value it brings to engineers across the company. Tune in to gain valuable insights into the world of centralizing knowledge and discover how the Backstage service catalog can transform your organization.
AWS Puts Up a New VPC Lattice to Ease the Growth of Your Connectivity AKA Welcome to April (how is it April already?) This week, Justin, Jonathan, and Matt are your guides through all the latest and greatest in Cloud news; including VPC Lattice from AWS, the one and only time we'll talk about Service Catalog, and an ultra premium DDoS experience. All this week on The Cloud Pod. This week's alternate title(s): AWS Finally makes service catalogs good with Terraform Amazon continues to believe retailers with supply chain will give all their data to them Azure copies your data from S3… AWS copies your data from Azure Blobs… or how I set money on fire with data egress charges
Now that you have your business plan and the right tools, it is time to create your service catalog. Some of you may be wondering what the purpose of a service catalog is, but do not worry. We will explain everything. The service catalog is an important, some say vital, component of your managed services practice and will help you improve efficiency, reduce risk, and close more deals, as much as it will decrease manual steps, avoid costly sales missteps, and align customer and MSP goals. Highlights: Service catalog explained How to create your service catalog Benefits of service catalog: legal sales/marketing service delivery
Service Management Leadership Podcast with Jeffrey Tefertiller
A brief discussion about service catalog Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Service Management Leadership Podcast with Jeffrey Tefertiller
A brief discussion about the service catalog Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with six acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
It is no argument that modernizing at any institution is a learning curve. In this month's Top of Mind podcast episode: "From Butler to Enabler: How IT Services Empower Teaching and Learning," Alison Robinson, associate vice president and deputy CIO of the Division of Information and Technology Services at California Polytechnic State University-San Luis Obispo, joins host, Elizabeth Farrell in discussing this curve; specifically, the role technology teams play in enabling teaching and learning. For Robinson, enabling and supporting mean two different things, and the difference represents that change in modernizing your IT organization. Your IT department can serve as either a butler—you need a tool, and I'll bring a tool—or as a partner—specializing in service management.
Uno de los temas recurrentes en los equipos de desarrollo es los desarrolladores solo quieren desplegar código y poner nuevas funcionalidades. Mientras que los equipos de plataformas quieren asegurarse que está toda la infraestructura bajo control. Muchas empresas terminan creando sus propias soluciones para hacer esto. Por eso AWS lanzo hace poco un servicio para solucionar este problema - AWS Proton. Este es el episodio #2.18 del Podcast de Charlas Técnicas de AWS.00:00 - Introducción01:57 - Qué es AWS Proton?03:36 - Cómo es trabajar en un Service Team?12:01 - Qué problemas soluciona Proton?18:51 - Beneficios de AWS Proton25:40 - Cómo se integra con otros servicios de AWS?38:45 - Cuál es la diferencia con Service Catalog?42:30 - Casos de uso para AWS Proton50:36 - Cómo empezar a usar Proton?
Kip Boyle and Wes Shriner talk more about the Service Catalog specifically number 15, Threat Intelligence with the help of our two guests, Mike Sheward, an enthusiastic Information Security Leader, and Gary Brown, an Intelligence Officer, US Airforce, Ret'd. We will go over: ◾ Threat Intelligence Reporting ◾ The Intelligence Cycle ◾ Threat Intelligence Processes ◾ Positions in Threat Intelligence ◾ Diamond Model Comment below and share what you thought about today's episode! LinkedIn Profile of our Guests: https://www.linkedin.com/in/mikesheward/ https://www.linkedin.com/in/gary-brown-infosec-pro/ Download the slides here: https://try.yourcyberpath.com/cyber-org Can playing capture the flag also give you cybersecurity job hunting success on LinkedIn? Yes! Check out our step-by-step guide: https://www.YourCyberPath.com/pdf --- Send in a voice message: https://anchor.fm/yourcyberpath/message
Hit the Wayback Machine in this episode as we welcome Pure1 Technical Marketing Director Ralph Ronzio to the program for a spirited discussion around 80s retro video games. From there, Ralph provides an update on the new Pure1 Digital Service Catalog, allowing Pure Storage customers to explore, discover, trial, and order Pure offerings including Cloud Block Store, Professional Services, and Portworx - all from within Pure1. Users can select and purchase any of these services directly from the catalog and keep track of the status of orders. And once a subscription is in place, Pure1 provides a wealth of usage data and renewals information - making it easier to run your digital business. For more information: https://www.purestorage.com/products/storage-management/pure1/act.html
Kip Boyle and Wes Shriner talk more about the Service Catalog specifically number 10, Security Strategy in Architecture with the help of our guest, Peter H. Gregory. He is has written about 50 different articles and books on Cybersecurity. He is a wealth of knowledge! So strap in and let's learn all about Security Strategy in Architecture! There are 3 Types of Architects that we will go over: ◾ Enterprise Architect, Security ◾ Security Strategy Architect ◾ Security Solution Architect Note: there is a 4th but it is actually covered in service catalog #11 Solution Engineering and Architecture. But we will go over this in a later episode! Comment below and share what you thought about today's episode! LinkedIn Profile of our Guest: https://www.linkedin.com/in/petergregory/ And/or learn more about him here: https://en.wikipedia.org/wiki/Peter_H._Gregory Download the slides here: https://try.yourcyberpath.com/cyber-org Can playing capture the flag also give you cybersecurity job hunting success on LinkedIn? Yes! Check out our step-by-step guide: https://www.YourCyberPath.com/pdf --- Send in a voice message: https://anchor.fm/yourcyberpath/message
There are 23 different services performed by a typical large company cybersecurity department. Which ones are best for people who are new to the career field? Wes and Kip tell you in today's episode. NEW: You can see us (and the slides) on YouTube: https://www.youtube.com/playlist?list=PLK1Bn1577F9nbrTcYHYKdXtl4aw79HjZn Can playing capture the flag also give you cybersecurity job hunting success on LinkedIn? Yes! Check out our step-by-step guide: https://www.YourCyberPath.com/pdf --- Send in a voice message: https://anchor.fm/yourcyberpath/message
CJ & The Duke continue the ServiceNow "what's up" series with Service Catalog. This is the "Wish List" episode. - RITM table extensions - Richer sub-tasks that aren't sc_task - Mid-workflow requestor input - Role based visibility - Our thoughts on field containers - "The Dream Report" - On variables and field types - Multi row variable set improvements.
Brent Knipfer started from humble beginnings having taken an oath of poverty in the Peace Corps. He's now one of the leading authorities in the IT community on the topic of designing AI-first, data-driven strategies.Listen and learn...Why the secret to great AI is having great humans first clean your dataHow to optimize your CMDB for AIWhy service agents that accept recommendations from AI have the lowest MTTRWhy Brent's mantra is "leap to the future"How Brent has made it through the quarantine... including a preview of outrageous outfits he's been designing for his debut on the runway post-COVID
CJ & The Duke continue the ServiceNow "what's up" series with Service Catalog. In this episode we go deep on - The perils of the Mega Request & Generic Request - The potential of Demand as alternative to Generic Request - Anatomy of Workflow - Catalog Items as proto-apps
CJ & The Duke continue the "what's up" series with Service Catalog. In this episode we go deep on - Initiating Catalog work without being in the Catalog - How to think of Catalog content - The 3 Tier RITM Controversy
Mohammed's Pro-Tracker app has the following key features: Tracking deliverables and tasks among project members. Send an automatic email notification when there is a change. Receive an inbound notification and update the database based on the content. Has a dashboard that reflects the status of each task and workload for each team members. Managers and stakeholders have their own specific view to track task or assign new deliverables. Show workflow of each task from the start to the end. Service Catalog with a record producer for the end-users Intutive and attractive portal application
Join Bharath Padaki and Rohan Tyagi in this episode as they discuss new Kingston features for the Service Catalog in Service Portal. This episode covers: - New Kingston features - Enhancements to current features - Tips on getting more out of your Service Catalog For more information on the information experience, see: Product Documentation: Service Catalog Service Catalog on Service Portal Your feedback helps us serve you better! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips, and pictures.
Show: 10Show Overview: Brian and Tyler talk with Paul Morie (@cheddarmint, Principal Software Engineer @RedHat, Lead of Kubernetes Service Catalog SIG) about the evolution of the Open Service Broker API, integrating with external services, the role of Service Brokers, and use-cases to expand Kubernetes applications. Show NotesKubernetes Service Catalog SIGOpenShift Commons - Kubernetes Service Catalog Deep DiveKubernetes Service Catalog SIG (meetings, demos)Open Service Broker APITopic 1 - Welcome to the show. Before you got involved in the Service Catalog SIG, you worked on several other aspects of Kubernetes (security, etc.). Tell us about some of the things you’re been involved with? Topic 2 - Let’s go back to when the Open Service Broker API was announced. What was the purpose and how did it evolve to where it is now? Topic 3 - What are the basics of how the Service Broker / Service Catalog interacts with applications on Kubernetes and 3rd-party services? Example: How do we think about user/password/security credentials to a database?Example: Is the Service Broker in the data path as well as the control path? Example: Where would traffic auditing functions happen?Topic 4 - We saw a demo of the Service Catalog/Broker at Red Hat summit during an announcement with AWS, where is showed AWS services as part of the catalog. Previously, we’ve seen the CF Service Broker interact with Google or Azure services. Is the relationship between the broker and cloud-services “cloud specific”, or will things be interchangeable at all?Topic 5 - Beyond public cloud services, what other types of things might be interconnected or managed via the Service Broker? Feedback?Email: PodCTL at gmail dot comTwitter: @PodCTL Web: http://podctl..com
Niraj Gandhi joins Scott Hanselman to discuss and demonstrate Azure Managed Applications. Managed service providers (MSPs), ISVs, and corporate IT teams can create managed applications to deliver solutions through the Azure Marketplace or the Service Catalog. Because the publisher manages and supports the applications, those who deploy them don't have to develop the additional expertise to maintain, update, or service them. For more information, see: Azure Managed Applications (blog) Azure managed applications overview (docs) Create a Free Account (Azure) Follow @SHanselman Follow @AzureFriday Follow @helloniraj
Niraj Gandhi joins Scott Hanselman to discuss and demonstrate Azure Managed Applications. Managed service providers (MSPs), ISVs, and corporate IT teams can create managed applications to deliver solutions through the Azure Marketplace or the Service Catalog. Because the publisher manages and supports the applications, those who deploy them don't have to develop the additional expertise to maintain, update, or service them. For more information, see: Azure Managed Applications (blog) Azure managed applications overview (docs) Create a Free Account (Azure) Follow @SHanselman Follow @AzureFriday Follow @helloniraj
Show: 1Show Overview: Brian Gracely (@bgracely) and Tyler Britten (@vmtyler) introduce the PodCTL podcast, discuss the latest news in the Kubernetes community, highlight the OpenShift 3.6 launch, and answers some frequently asked questions about Linux containers. Show Links:[announcement] OpenShift 3.6 GA[blog] OpenShift 3.6 - PCI Product Applicability[blog] OpenShift 3.6 - Improved Developer Experience[blog] OpenShift 3.6 - Enhanced User/Operator Experience[blog] OpenShift 3.6 - What’s New in Cluster Management[blog] OpenShift 3.6 - Service Catalog & Brokers (Tech Preview)[deadlines] CNCF Call for Papers due August 21st[trends and data] 2017 - Bitnami Container Trends[news announcement] Packet provides On-Demand Lab Resources[news announcement] AWS Joins the CNCFBitnami creates non-root containers for OpenShiftShow NotesTopic 1: An Introduction to the new podcast and our hosts.Topic 2: News and Updates from the Kubernetes and CNCF CommunitiesTopic 3: What's new in OpenShift 3.6 with this week's launch?Topic 4: How can people learn more about OpenShift, or get hands-on experience?- Self-Paced Online Learning: Learning Links:Free Self-Pace Online Learning - learn.openshift.comFree Cloud Tier: OpenShift OnlineLocally on your laptop: MiniShift Topic 5: The hosts answer some frequently asked questions about Containers, Kubernetes and OpenShift - Question 1: Can you run a 3rd-party Container Registry with OpenShift? - Question 2: How should you run your containers (privileged, non-privileged)?Feedback?Email: podctl at gmail dot comTwitter: @PodCTLHomepage: PodCTL.com
In this episode of TechBytes, Darius Koohmarey discusses a new video series on the Express Support site with tips to help system administrators configure the Express system. This episode covers: · Initial configuration · Incident management · Service catalog · Asset and configuration management · Reporting For more information on ServiceNow Express, see: Express Support Site Getting Started with ServiceNow Express Managing Configurations in One Instance - ServiceNow Express Support Using Control Charts for standard reporting TechBytes Episode 21: What's New in Express—Helsinki Release ServiceNow Express Vlogs Blog: Enforcing List Queries Video: ServiceNow Express Core Application Configuration | Application Menus and Modules Your feedback helps us better serve you! Did you find this podcast helpful? Leave us a comment to tell us why or why not. To catch clips behind the scenes with our podcast guests, and find out what topics we'll be covering next before they are posted, follow @NOWsupport on Twitter. You can also search Twitter using the hashtag #SNtechbytes for all previous podcasts, video clips and pictures.
THE CHALLENGE:Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default solution is to task more people with more work, which usually exaggerates the issues rather than alleviating them. Simply put, IT is over-worked and under-automated. One specific example of this problem is the request and delivery of software to employees. The current online shopping experience that employees use sets an expectation of immediate product delivery upon request. However, most IT organizations lack the automation and integration to meet these expectations, instead they rely upon manual action to fulfill the employee’s request. THE SOLUTION:ITS Partners solves this issue with an Actionable Integration between ServiceNow and Microsoft SCCM. This integration automates the SCCM software delivery and client actions from ServiceNow. The integration is compatible with SCCM 2007 through 2012 R2. Automation occurs by executing a SCCM software delivery and client actions from a Service Catalog Software Request or from a link on a form. Automation examples include triggering computer reboots from an Incident or automatically installing software upon a Service Catalog request. ServiceNow Orchestration is not a requirement. Features of the Actionable Integration: ServiceNow to SCCM1) Execute SCCM software delivery and client actions on computers managed by SCCM and imported from SCCM2) From a link within an Incident record3) From a Service Catalog Item request for Software with automated task deliver from SCCM More info: itsdelivers.com/integrations/servicenow-to-sccm/
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default solution is to task more people with more work, which usually exaggerates the issues rather than alleviating them. Simply put, IT is over-worked and under-automated. One specific example of this problem is the request and delivery of software to employees. The current online shopping experience that employees use sets an expectation of immediate product delivery upon request. However, most IT organization lacks the automation and integration to meet these expectations; instead they rely upon manual action to fulfill the employee’s request. THE SOLUTION ITS Partners solves this issue with an actionable integration between ServiceNow and Altiris. This integration allows for the import of Altiris Configuration Item data into ServiceNow as well as the automation of Altiris tasks called from ServiceNow. The integration is compatible with Altiris 7 to 7.5. Import Altiris Computer Configuration Items (CIs) along with related drives, network adapters and installed software. The import utilizes ServiceNow Import Sets and runs on a schedule. The CIs are imported to the ServiceNow CMDB in the following classes: Computer, Disk, Network Adapter and Software. Automation occurs by executing an Altiris task from a link on a form or from a Service Catalog request. Automation examples include triggering computer reboots from an Incident or automatically installing software upon a Service Catalog request. This uses a web service call and ServiceNow Workflow to call Altiris. ServiceNow Orchestration is not required. Features of the Actionable Integration: ServiceNow to Altiris: *Import Core Data – Computers Data from Altiris 7.5 *With related Installed Software, Physical and Virtual Disks, & Network Adapters *Execute Altiris tasks on Computers managed by Altiris and imported from Altiris *From a link within an Incident record *From a link within a Computer record *From a Service Catalog Item request for Software with automated task deliver from Altiris
THE CHALLENGE: Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are often disappointed by opaque handoffs, unexplained delays, and lack of consistency. IT’s default solution is to task more people with more work, which usually exaggerates the issues rather than alleviating them. Simply put, IT is over-worked and under-automated. One specific example of this problem is the request and delivery of software to employees. The current online shopping experience that employees use sets an expectation of immediate product delivery upon request. However, most IT organization lacks the automation and integration to meet these expectations; instead they rely upon manual action to fulfill the employee’s request. THE SOLUTION: ITS Partners solves this issue with an actionable integration between ServiceNow and Altiris. This integration allows for the import of Altiris Configuration Item data into ServiceNow as well as the automation of Altiris tasks called from ServiceNow. The integration is compatible with Altiris 7 to 7.5. Import Altiris Computer Configuration Items (CIs) along with related drives, network adapters and installed software. The import utilizes ServiceNow Import Sets and runs on a schedule. The CIs are imported to the ServiceNow CMDB in the following classes: Computer, Disk, Network Adapter and Software. Automation occurs by executing an Altiris task from a link on a form or from a Service Catalog request. Automation examples include triggering computer reboots from an Incident or automatically installing software upon a Service Catalog request. This uses a web service call and ServiceNow Workflow to call Altiris. ServiceNow Orchestration is not required. Features of the Actionable Integration: ServiceNow to Altiris • Import Core Data – Computers Data from Altiris 7.5 • With related Installed Software, Physical and Virtual Disks, & Network Adapters • Execute Altiris tasks on Computers managed by Altiris and imported from Altiris • From a link within an Incident record • From a link within a Computer record • From a Service Catalog Item request for Software with automated task deliver from Altiris Other Actionable Integrations by ITS Partners • ServiceNow to Symantec Data Loss Prevention (DLP) • ServiceNow to Symantec Endpoint Protection (SEP) • ServiceNow to Symantec Control Compliance Suite (CCS) • ServiceNow to Microsoft System Center 2012 R2 Configuration Manager (SCCM) more information at www.itsdelivers.com
Join Wade Wyant, President of ITS, and team members from Biomni as they discuss the 3 Tell Tale Signs That You Need A Service Catalog: 1) When your boss/upper management asks about Service Quality. 2) When your CFO or CSO asks about Software Compliance and overall Governance or BYOD, or 3) When ITSM stakeholders ask about improving TCO and/or further reducing Operational Costs The Biomni solution is the fastest and easiest way to deliver the IT Services interface your business deserves. Your users will be delighted that you have discovered us – and when you discover how cost-effective a Biomni solution can be, we think you’ll be delighted too.
Aaron & Brian welcome Rodrigo Flores, formerly CTO/Founder of newScale, now at Cisco. We discuss the current status of newScale, the world of actual Cloud deployments and the challenges of shifting internal IT thinking to leverage Cloud
Quickly absorb and learn new perspectives and techniques to compliment your ITIL knowledge through the power of online audio and Podcasts. In this first of a special four part series - we'll be delving into the good old Service Catalog...
Matthew Burrows continues his Podcast interview with part two in the two part series and follows up the advice he gave in part one with his very own 'top tips' for successfully implementing the Service Catalogue. Listen to Part Two...