Podcasts about Kaizen

In this episode of Grow Think Tank, Gene Hammett sits down with Austin Yarborough, founder of Central Coast Moving, ranked No. 2,278 on the Inc. 5000 list, to explore the power of leadership and continuous improvement. Austin shares how high standards, self-awareness, and leading by example have been essential in scaling his business, attracting A players, and building a strong organizational culture. Discover Austin's practical strategies for: Embracing Kaizen principles: getting 1% better every day Leveraging social media to build trust, not just chase clients Tracking progress for personal and professional growth Leading by example to influence culture and team performance Letting go of micromanagement while maintaining high standards If you're a CEO, entrepreneur, or leader looking to grow your business and become a better leader, this episode is packed with actionable insights. Connect with Austin Yarborough: Central Coast Moving: https://centralcoastmoving.com Instagram: @centralcoastmoving | @officialaustinarybrough The Moving Army: https://www.themovingarmy.com Subscribe for more leadership insights, growth strategies, and interviews with founders of the fastest-growing companies: [Subscribe Link] Timestamps: 0:00 – Introduction: Why continuous improvement matters 3:11 – Building trust through social media 5:50 – Core principles of leadership 7:52 – The journey of continuous improvement 12:20 – Transforming leadership skills 14:06 – Leading by example 18:47 – Letting go of the outcome 20:21 – Closing thoughts Keywords / Tags: Leadership, Continuous Improvement, CEO Growth, Kaizen, Central Coast Moving, Inc 5000, Attracting A Players, Leadership Development, Business Scaling, Executive Coaching

In this episode, Jason Schroeder shares a simple "secret" that prevents a ton of workplace (and relationship) conflict: if two people are doing the same things, they'll step on each other's toes and contention is guaranteed. He ties that lesson to real examples from project teams, business partnerships, and home life, then connects it to a key Lean idea: when multiple people are responsible for something, it often doesn't happen so clear ownership and clear role boundaries matter. What you'll learn in this episode: Why overlapping responsibilities create friction, frustration, and constant conflict. How to define clear work assignments while still staying "shared-responsibility" as a team. Why PM/Super pairs (and leadership partners) fight when they're both trying to run the same lane. The Lean takeaway: one clear owner is often the difference between "done" and "never happens". A practical mindset shift to reduce drama and increase production: clarify roles before you escalate emotions. Where are you "stepping on toes" right now and what would change if you clearly owned separate lanes? If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two

Join an active community of RE investors here: https://linktr.ee/gabepetersenSTRIP CENTER INVESTING MASTERCLASS

Join an active community of RE investors here: https://linktr.ee/gabepetersenDISCOVER THE DATA-DRIVEN APPROACH TO SHORT-TERM RENTAL SUCCESS

What if the toughest moments in your life were preparing you to lead better, serve deeper, and live with more purpose? In this episode of Unstoppable Mindset, I sit down with Greg Hess, known to many as Coach Hess, for a wide-ranging conversation about leadership, resilience, trust, and what it really means to help others grow. Greg shares lessons shaped by a lifetime of coaching athletes, leading business teams, surviving pancreatic cancer, and building companies rooted in service and inclusion. We talk about why humor matters, how trust is built in real life, and why great leaders stop focusing on control and start focusing on growth. Along the way, Greg reflects on teamwork, diversity, vision, and the mindset shifts that turn adversity into opportunity. I believe you will find this conversation practical, honest, and deeply encouraging. Highlights: 00:10 – Hear how Greg Hess's early life and love of sports shaped his leadership values. 04:04 – Learn why humor and laughter are essential tools for reducing stress and building connection. 11:59 – Discover how chasing the right learning curve redirected Greg's career path. 18:27 – Understand how a pancreatic cancer diagnosis reshaped Greg's purpose and priorities. 31:32 – Hear how reframing adversity builds lasting resilience. 56:22 – Learn the mindset shift leaders need to grow people and strengthen teams. About the Guest: Amazon Best-Selling Author | Award-Winning Business Coach | Voted Best Coach in Katy, TX Greg Hess—widely known as Coach Hess—is a celebrated mentor, author, and leader whose journey from athletic excellence to business mastery spans decades and continents. A graduate of the University of Calgary (1978), he captained the basketball team, earned All-Conference honors, and later competed against legends like John Stockton and Dennis Rodman. His coaching career began in the high school ranks and evolved to the collegiate level, where he led programs with distinction and managed high-profile events like Magic Johnson's basketball camps. During this time, he also earned his MBA from California Lutheran University in just 18 months. Transitioning from sports to business in the early '90s, Coach Hess embarked on a solo bicycle tour from Jasper, Alberta to Thousand Oaks, California—symbolizing a personal and professional reinvention. He went on to lead teams and divisions across multiple industries, ultimately becoming Chief Advisor for Cloud Services at Halliburton. Despite his corporate success, he was always “Coach” at heart—known for inspiring teams, shaping strategy, and unlocking human potential. In 2015, a diagnosis of pancreatic cancer became a pivotal moment. Surviving and recovering from the disease renewed his commitment to purpose. He left the corporate world to build the Coach Hess brand—dedicated to transforming lives through coaching. Today, Coach Hess is recognized as a Best Coach in Katy, TX and an Amazon Best-Selling Author, known for helping entrepreneurs, professionals, and teams achieve breakthrough results. Coach Hess is the author of: Peak Experiences Breaking the Business Code Achieving Peak Performance: The Entrepreneur's Journey He resides in Houston, Texas with his wife Karen and continues to empower clients across the globe through one-on-one coaching, strategic planning workshops, and his Empower Your Team program. Ways to connect with Greg**:** Email:  coach@coachhess.comWebsite: www.CoachHess.com LinkedIn: https://www.linkedin.com/in/coachhess Facebook: https://www.facebook.com/CoachHessSuccess Instagram: https://www.instagram.com/coachhess_official/ About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:21 Well, hi everyone. I am Michael Hinkson. Your host for unstoppable mindset. And today we get to enter, well, I won't say interview, because it's really more of a conversation. We get to have a conversation with Greg. Hess better known as coach Hess and we'll have to learn more about that, but he has accomplished a lot in the world over the past 70 or so years. He's a best selling author. He's a business coach. He's done a number of things. He's managed magic Johnson's basketball camps, and, my gosh, I don't know what all, but he does, and he's going to tell us. So Coach, welcome to unstoppable mindset. We're really glad that we have a chance to be with you today. Greg Hess  02:07 I'm honored to be here. Michael, thank you very much, and it's just a pleasure to be a part of your program and the unstoppable mindset. Thank you for having me. Michael Hingson  02:17 Well, we're glad you're here and looking forward to having a lot of fun. Why don't we start? I love to start with tell us about kind of the early Greg growing up and all that stuff. Greg Hess  02:30 Oh boy, yeah, I was awfully fortunate, I think, to have a couple of parents that were paying attention to me, I guess. You know, as I grew up, at the same time they were growing up my my father was a Marine returned from the Korean War, and I was born shortly after that, and he worked for Westinghouse Electric as a nuclear engineer. We lived in Southern California for a while, but I was pretty much raised in Idaho, small town called Pocatello, Idaho, and Idaho State Universities there and I, I found a love for sports. I was, you know, again, I was very fortunate to be able to be kind of coordinated and do well with baseball, football, basketball, of course, with the sports that we tend to do. But yeah, I had a lot of fun doing that and growing up, you know, under a, you know, the son of a Marine is kind of like being the son of a Marine. I guess, in a way, there was certain ways you had to function and, you know, and morals and values that you carried forward and pride and doing good work that I learned through, through my youth. And so, you know, right, being raised in Idaho was a real great experience. How so well, a very open space. I mean, in those days, you know, we see kids today and kids being brought up. I think one of the things that often is missing, that was not missing for me as a youth, is that we would get together as a group in the neighborhood, and we'd figure out the rules of the game. We'd figure out whatever we were playing, whether it was basketball or, you know, kick the can or you name it, but we would organize ourselves and have a great time doing that as a community in our neighborhood, and as kids, we learn to be leaders and kind of organize ourselves. Today, that is not the case. And so I think so many kids are built into, you know, the parents are helicopter, and all the kids to all the events and non stop going, going, going. And I think we're losing that leadership potential of just organizing and planning a little bit which I was fortunate to have that experience, and I think it had a big influence on how I grew up and built built into the leader that I believe I am today. Michael Hingson  04:52 I had a conversation with someone earlier today on another podcast episode, and one of the observations. Sense that he made is that we don't laugh at ourselves today. We don't have humor today. Everything is taken so seriously we don't laugh, and the result of that is that we become very stressed out. Greg Hess  05:15 Yeah, well, if you can't laugh at yourself, you know, but as far as I know, you've got a large background in your sales world and so on. But I found that in working with people, to to get them to be clients or to be a part of my world, is that if they can laugh with me, or I can laugh with them, or we can get them laughing, there's a high tendency of conversion and them wanting to work with you. There's just something about relationships and be able to laugh with people. I think that draw us closer in a different way, and I agree it's missing. How do we make that happen more often? Tell more jokes or what? Michael Hingson  05:51 Well, one of the things that he suggests, and he's a coach, a business coach, also he he tells people, turn off the TV, unplug your phone, go read a book. And he said, especially, go buy a joke book. Just find some ways to make yourself laugh. And he spends a lot of time talking to people about humor and laughter. And the whole idea is to deal with getting rid of stress, and if you can laugh, you're going to be a whole lot less stressful. Greg Hess  06:23 There's something that you just feel so good after a good laugh, you know, I mean, guy, I feel that way sometimes after a good cry. You know, when I'm I tend to, you know, like Bambi comes on, and I know what happens to that little fawn, or whatever, the mother and I can't, you know, but cry during the credits. What's up with that? Michael Hingson  06:45 Well, and my wife was a teacher. My late wife was a teacher for 10 years, and she read Old Yeller. And eventually it got to the point where she had to have somebody else read the part of the book where, where yeller gets killed. Oh, yeah. Remember that book? Well, I do too. I like it was a great it's a great book and a great movie. Well, you know, talk about humor, and I think it's really important that we laugh at ourselves, too. And you mentioned Westinghouse, I have a Westinghouse story, so I'll tell it. I sold a lot of products to Westinghouse, and one day I was getting ready to travel back there, the first time I went back to meet the folks in Pittsburgh, and I had also received an order, and they said this order has to be here. It's got to get it's urgent, so we did all the right things. And I even went out to the loading dock the day before I left for Westinghouse, because that was the day it was supposed to ship. And I even touched the boxes, and the shipping guy said, these are them. They're labeled. They're ready to go. So I left the next morning, went to Westinghouse, and the following day, I met the people who I had worked with over the years, and I had even told them I saw the I saw the pack, the packages on the dock, and when they didn't come in, and I was on an airplane, so I didn't Know this. They called and they spoke to somebody else at at the company, and they said the boxes aren't here, and they're supposed to be here, and and she's in, the lady said, I'll check on it. And they said, Well, Mike said he saw him on the dock, and she burst out laughing because she knew. And they said, What are you laughing at? And he said, he saw him on the dock. You know, he's blind, don't you? And so when I got there, when I got there, they had and it wasn't fun, but, well, not totally, because what happened was that the President decided to intercept the boxes and send it to somebody else who he thought was more important, more important than Westinghouse. I have a problem with that. But anyway, so they shipped out, and they got there the day I arrived, so they had arrived a day late. Well, that was okay, but of course, they lectured me, you didn't see him on the dock. I said, No, no, no, you don't understand, and this is what you have to think about. Yeah, I didn't tell you I was blind. Why should I the definition of to see in the dictionary is to perceive you don't have to use your eyes to see things. You know, that's the problem with you. Light dependent people. You got to see everything with your eyes. Well, I don't have to, and they were on the dock, and anyway, we had a lot of fun with it, but I have, but you got to have humor, and we've got to not take things so seriously. I agree with what we talked about earlier, with with this other guest. It's it really is important to to not take life so seriously that you can't have some fun. And I agree that. There are serious times, but still, you got to have fun. Greg Hess  10:02 Yeah, no kidding. Well, I've got a short story for you. Maybe it fits in with that. That one of the things I did when I I'll give a little background on this. I, I was a basketball coach and school teacher for 14 years, and had an opportunity to take over an assistant coach job at California Lutheran University. And I was able to choose whatever I wanted to in terms of doing graduate work. And so I said, you know, and I'd always been a bike rider. So I decided to ride my bike from up from Jasper, Alberta, all the way down to 1000 Oaks California on a solo bike ride, which was going to be a big event, but I wanted to think about what I really wanted to do. And, you know, I loved riding, and I thought was a good time to do that tour, so I did it. And so I'm riding down the coast, and once I got into California, there's a bunch of big redwoods there and so on, yeah, and I had, I set up my camp. You know, every night I camped out. I was totally solo. I didn't have any support, and so I put up my tent and everything. And here a guy came in, big, tall guy, a German guy, and he had ski poles sticking out of the back of his backpack, you know, he set up camp, and we're talking that evening. And I had, you know, sitting around the fire. I said, Look, his name was Axel. I said, Hey, Axel, what's up with the ski poles? And he says, Well, I was up in Alaska and, you know, and I was climbing around in glaciers or whatever, and when I started to ride here, they're pretty light. I just take them with me. And I'm thinking, that's crazy. I mean, you're thinking every ounce, every ounce matters when you're riding those long distances. Anyway, the story goes on. Next morning, I get on my bike, and I head down the road, and, you know, I go for a day, I don't see sea axle or anything, but the next morning, I'm can't stop at a place around Modesto California, something, whether a cafe, and I'm sitting in the cafe, and there's, probably, it's a place where a lot of cyclists hang out. So there was, like, 20 or 30 cycles leaning against the building, and I showed up with, you know, kind of a bit of an anomaly. I'd ridden a long time, probably 1500 miles or so at that point in 15 days, and these people were all kind of talking to me and so on. Well, then all sudden, I look up why I'm eating breakfast, and here goes the ski poles down the road. And I went, Oh my gosh, that's got to be him. So I jump up out of my chair, and I run out, and I yell, hey Axel. Hey Axel, loud as I could. And he stops and starts coming back. And then I look back at the cafe, and all these people have their faces up on the windows, kind of looking like, oh, what's going to happen? And they thought that I was saying, mistakenly, Hey, asshole, oh gosh, Michael Hingson  12:46 well, hopefully you straighten that out somehow. Immediately. Greg Hess  12:50 We had a great time and a nice breakfast and moved on. But what an experience. Yeah, sometimes we cross up on our communications. People don't quite get what's going on, they're taking things too seriously, maybe, huh? Michael Hingson  13:03 Oh, yeah, we always, sometimes hear what we want to hear. Well, so what did you get your college degree in? Greg Hess  13:10 Originally? My first Yeah, well, I'd love the question my first degree. I had a bachelor of education for years, but then I went on, and then I had my choice here of graduate work, right? And, you know, I looked at education, I thought, gosh, you know, if I answered committee on every test, I'll probably pass. I said, I need something more than this. So I in the bike ride, what I what I came to a conclusion was that the command line being DOS command line was the way we were computing. Yeah, that time in the 90s, we were moving into something we call graphical user interface, of course, now it's the way we live in so many ways. And I thought, you know, that's the curve. I'm going to chase that. And so I did an MBA in business process re engineering at Cal Lu, and knocked that off in 18 months, where I had a lot of great experiences learning, you know, being an assistant coach, and got to do some of magic Johnson's camps for him while I was there, California. Lutheran University's campus is where the Cowboys used to do their training camp, right? So they had very nice facilities, and so putting on camps like that and stuff were a good thing. And fairly close to the LA scene, of course, 1000 Oaks, right? You know that area? Michael Hingson  14:25 Oh, I do, yeah, I do. I do pretty well, yeah. So, so you, you, you're always involved in doing coaching. That was just one of the things. When you started to get involved in sports, in addition to playing them, you found that coaching was a useful thing for you to do. Absolutely. Greg Hess  14:45 I loved it. I loved the game. I love to see people grow. And yeah, it was just a thrill to be a part of it. I got published a few times, and some of the things that I did within it, but it was mostly. Right, being able to change a community. Let me share this with you. When I went to West Lake Village High School, this was a very, very wealthy area, I had, like Frankie avalon's kid in my class and stuff. And, you know, I'm riding bike every day, so these kids are driving up in Mercedes and BMW parking lot. And as I looked around the school and saw and we build a basketball and I needed to build more pride, I think in the in the community, I felt was important part of me as the head coach, they kind of think that the head coach of their basketball program, I think, is more important than the mayor. I never could figure that one out, but that was where I was Michael Hingson  15:37 spend some time in North Carolina, around Raleigh, Durham, you'll understand, Greg Hess  15:41 yeah, yeah, I get that. So Kentucky, yeah, yeah, yeah, big basketball places, yeah. So what I concluded, and I'd worked before in building, working with Special Olympics, and I thought, You know what we can do with this school, is we can have a special olympics tournament, because I got to know the people in LA County that were running, especially in Ventura County, and we brought them together, and we ran a tournament, and we had a tournament of, I don't know, maybe 24 teams in total. It was a big deal, and it was really great to get the community together, because part of my program was that I kind of expected everybody, you know, pretty strong expectation, so to say, of 20 hours of community service. If you're in our basketball program, you got to have some way, whether it's with your church or whatever, I want to recognize that you're you're out there doing something for the community. And of course, I set this Special Olympics event up so that everybody had the opportunity to do that. And what a change it made on the community. What a change it made on the school. Yeah, it was great for the Special Olympians, and then they had a blast. But it was the kids that now were part of our program, the athletes that had special skills, so to say, in their world, all of a sudden realized that the world was a different place, and it made a big difference in the community. People supported us in a different way. I was just really proud to have that as kind of a feather in my calf for being there and recognizing that and doing it was great. Michael Hingson  17:08 So cool. And now, where are you now? I'm in West Houston. That's right, you're in Houston now. So yeah, Katie, Texas area. Yeah, you've moved around well, so you, you started coaching. And how long did you? Did you do that? Greg Hess  17:30 Well, I coached for 14 years in basketball, right? And then I went into business after I graduated my MBA, and I chased the learning curve. Michael, of that learning curve I talked about a few minutes ago. You know, it was the graphical user interface and the compute and how all that was going to affect us going forward. And I continued to chase that learning curve, and had all kinds of roles and positions in the process, and they paid me a little more money as I went along. It was great. Ended up being the chief advisor for cloud services at Halliburton. Yeah, so I was an upstream guy, if you know that, I mean seismic data, and where we're storing seismic data now, the transition was going, I'm not putting that in the cloud. You kidding me? That proprietary data? Of course, today we know how we exist, but in those days, we had to, you know, build little separate silos to carry the data and deliver it accordingly for the geophysicists and people to make the decision on the drill bit. So we did really well at that in that role. Or I did really well and the team that I had just what did fantastic. You know, I was real proud I just got when I was having my 70th birthday party, I invited one of the individuals on that team, guy named Will Rivera. And will ended up going to Google after he'd worked us in there. I talked him into, or kind of convinced him so to say, or pushed him, however you do that in coaching. Coached him into getting an MBA, and then he's gone on and he tells me, You better be sitting down, coach. When he talked to him a couple days ago, I just got my PhD from George Washington University in AI technology, and I just turned inside out with happiness. It was so thrilling to hear that you know somebody you'd worked with. But while I was at Halliburton, I got diagnosed with pancreatic cancer, Michael, and so that's what changed me into where I am today, as a transition and transformation. Michael Hingson  19:21 Well, how did that happen? Because I know usually people say pancreatic cancer is pretty undetectable. How did it happen that you were fortunate enough to get it diagnosed? It obviously, what might have been a somewhat early age or early early Greg Hess  19:35 time, kind of a miracle, I guess. You know. I mean, I was traveling to my niece's high school graduation in Helena, Montana. And when we were returning back to Houston, we flew through Denver, and I was suffering from some very serious a fib. Was going up 200 beats a minute, and, you know, down to 100 and it was, it was all. Over the place. And I got the plane. I wasn't feeling well, of course, and they put me on a gurney. And next thing you know, I'm on the way the hospital. And, you know, they were getting ready for an embolotic, nimbalism potential, those type of things. And, and I went to the hospital, they're testing everything out, getting, you know, saying, Well, before we put your put the shock paddles on your on your heart to get back, we better do a CAT scan. And so they CAT scan me, and came back from the CAT scan and said, Well, you know what, there's no blood clot issues, but this mass in your pancreas is a concern. And so that was the discovery of that. And 14 days from that point, I had had surgery. And you know, there was no guarantees even at that point, even though we, you know, we knew we were early that, you know, I had to get things in order. And I was told to put things in order, a little bit going into it. But miracles upon miracles, they got it all. I came away with a drainage situation where they drained my pancreas for almost six months. It was a terrible pancreatic fluids, not good stuff. It really eats up your skin, and it was bad news. But here I am, you know, and when I came away from that, a lot of people thought I was going to die because I heard pancreatic cancer, and I got messages from people that were absolutely powerful in the difference I'd made in their life by being a coach and a mentor and helping them along in their life, and I realized that the big guy upstairs saved me for a reason, and I made my put my stake in the ground, and said, You know what? I'm going to do this the best I can, and that's what I've been doing for the last eight years. Michael Hingson  21:32 So what caused the afib? Greg Hess  21:35 Yeah, not sure. Okay, so when they came, I became the clipboard kid a little bit, you know. Because what the assumption was is that as soon as I came out of surgery, and they took this tumor out of me, because I was in a fib, throughout all of surgery, AFib went away. And they're thinking now, the stress of a tumor could be based on the, you know, it's a stress disease, or so on the a fib, there could be high correlation. And so they started looking into that, and I think they still are. But you know, if you got a fib, maybe we should look for tumors somewhere else is the potential they were thinking. And, yeah, that, Michael Hingson  22:14 but removing the tumor, when you tumor was removed, the AFib went away. Yeah, wow, Greg Hess  22:22 yeah, disappeared. Wow, yeah. Michael Hingson  22:26 I had someone who came on the podcast some time ago, and he had a an interesting story. He was at a bar one night. Everything was fine, and suddenly he had this incredible pain down in his his testicles. Actually went to the hospital to discover that he had very serious prostate cancer, and had no clue that that was even in the system until the pain and and so. But even so, they got it early enough that, or was in such a place where they got it and he's fine. Greg Hess  23:07 Wow, whoa. Well, stuff they do with medicine these days, the heart and everything else. I mean, it's just fantastic. I I recently got a new hip put in, and it's been like a new lease on life for me. Michael, I am, I'm golfing like I did 10 years ago, and I'm, you know, able to ride my bike and not limp around, you know, and with just pain every time I stepped and it's just so fantastic. I'm so grateful for that technology and what they can do with that. Michael Hingson  23:36 Well, I went through heart valve replacement earlier this year, and I had had a physical 20 years ago or or more, and they, they said, as part of it, we did an EKG or an echo cardiogram. And he said, You got a slightly leaky heart valve. It may never amount to anything, but it might well. It finally did, apparently. And so we went in and they, they orthoscopically went in and they replaced the valve. So it was really cool. It took an hour, and we were all done, no open heart surgery or anything, which was great. And, yeah, I know exactly what you mean. I feel a whole lot better Greg Hess  24:13 that you do does a lot. Yeah, it's fantastic. Well, making that commitment to coaching was a big deal for me, but, you know, it, it's brought me more joy and happiness. And, you know, I just, I'll share with you in terms of the why situation for me. When I came away from that, I started thinking about, why am I, kind of, you know, a lot of what's behind what you're what you're doing, and what brings you joy? And I went back to when I was eight years old. I remember dribbling the ball down the basketball court, making a fake, threw a pass over to one of my buddies. They scored the layup, and we won the game. That moment, at that time, passing and being a part of sharing with someone else, and growing as a group, and kind of feeling a joy, is what I continued to probably for. To all my life. You know, you think about success, and it's how much money you make and how much this and whatever else we were in certain points of our life. I look back on all this and go, you know, when I had real happiness, and what mattered to me is when I was bringing joy to others by giving assist in whatever. And so I'm at home now, and it's a shame I didn't understand that at 60 until I was 62 years old, but I'm very focused, and I know that's what brings me joy, so that's what I like to do, and that's what I do. Michael Hingson  25:30 I know for me, I have the honor and the joy of being a speaker and traveling to so many places and speaking and so on. And one of the things that I tell people, and I'm sure they don't believe it until they experience it for themselves, is this isn't about me. I'm not in it for me. I am in it to help you to do what I can to make your event better. When I travel somewhere to speak, I'm a guest, and my job is to make your life as easy as possible and not complicated. And I'm I know that there are a lot of people who don't necessarily buy that, until it actually happens. And I go there and and it all goes very successfully, but people, you know today, were so cynical about so many things, it's just hard to convince people. Greg Hess  26:18 Yeah, yeah. Well, I know you're speaking over 100 times a year these days. I think that's that's a lot of work, a lot of getting around Michael Hingson  26:27 it's fun to speak, so I enjoy it. Well, how did you get involved in doing things like managing the Magic Johnson camps? Greg Hess  26:37 Well, because I was doing my MBA and I was part of the basketball program at Cal Lu, you know, working under Mike Dunlap. It just he needed a little bit of organization on how to do the business management side of it. And I got involved with that. I had a lunch with magic, and then it was, well, gee, why don't you help us coordinate all our camps or all our station work? And so I was fortunate enough to be able to do that for him. I'll just share a couple things from that that I remember really well. One of the things that magic just kind of, I don't know, patted me on the back, like I'm a superstar in a way. And you remember that from a guy like magic, I put everybody's name on the side of their shoe when they register. Have 100 kids in the camp, but everybody's name is on the right side of their shoe. And magic saw that, and he realized being a leader, that he is, that he could use his name and working, you know, their name by looking there, how powerful that was for him to be more connected in which he wants to be. That's the kind of guy he was. So that was one thing, just the idea of name. Now, obviously, as a teacher, I've always kind of done the name thing, and I know that's important, but, you know, I second thing that's really cool with the magic camp is that the idea of camaraderie and kind of tradition and bringing things together every morning we'd be sitting in the gym, magic could do a little story, you know, kind of tell everybody something that would inspire him, you know, from his past and so on. But each group had their own sound off. Michael, so if he pointed at your group, it would be like, or whatever it was. Each group had a different type of sound, and every once in a while we'd use it and point it kind of be a motivator. And I never really put two and two together until the last day of the camp on Friday. Magic says, When I point to your group, make your sound. And so he starts pointing to all the different groups. And it turns out to be Michigan State Spartans fight song to the tee. Figured that out. It was just fantastic. It gives me chills just telling you about it now, remembering how powerful was when everybody kind of came together. Now, you being a speaker, I'm sure you felt those things when you bring everybody together, and it all hits hard, but that was, that was one I remember. Michael Hingson  28:50 Well, wow, that's pretty funny, cute, yeah, yeah. Well, I mean, he has always been a leader, and it's very clear that he was, and I remember the days it was Magic Johnson versus Larry Bird. Greg Hess  29:10 Yeah, yeah. Well, when he came to LA you know, they had Kareem and Byron Scott, a whole bunch of senior players, and he came in as a 19 year old rookie, and by the end of that year, he was leading that team. Yeah, he was the guy driving the ship all the time, and he loved to give those assists. He was a great guy for that. Michael Hingson  29:30 And that's really the issue, is that as a as a real leader, it wasn't all about him at all. It was about how he could enhance the team. And I've always felt that way. And I you know, when I hire people, I always told them, I figure you convince me that you can do the job that I hired you to do. I'm not going to be your boss and boss you around. What I want to do is to work with you and figure out how the talents that I have can complement the talents that you have so that we can. Enhance and make you more successful than you otherwise would be. Some people got it, and unfortunately, all too many people didn't, and they ended up not being nearly as successful. But the people who got it and who I had the joy to work with and really enhance what they did, and obviously they helped me as well, but we they were more successful, and that was what was really important. Greg Hess  30:24 Yeah, yeah, I appreciate that. It's not about controlling, about growing. I mean, people grow, grow, grow, and, you know, helping them certainly. There's a reason. There's no I in team, right? And we've heard that in many times before. It's all about the group, group, pulling together. And what a lot of fun to have working in all throughout my life, in pulling teams together and seeing that happen. You know, one plus one equals three. I guess we call it synergy, that type of thinking, Michael Hingson  30:56 Yeah, well, you've faced a lot of adversity. Is, is the pancreatic cancer, maybe the answer to this, but what? What's a situation where you've really faced a lot of adversity and how it changed your life? You know you had to overcome major adversity, and you know what you learned from it? Greg Hess  31:16 Sure, I think being 100% honest and transparent. I'd say I went through a divorce in my life, and I think that was the most difficult thing I've gone through, you know, times where I'm talking to myself and being crazy and thinking stupid things and whatever. And I think the adversity that you learn and the resilience that you learn as you go, hey, I can move forward. I can go forward. And when you you see the light on the other side, and you start to create what's what's new and different for you, and be able to kind of leave the pain, but keep the happiness that connects from behind and go forward. I think that was a big part of that. But having resilience and transforming from whatever the event might be, obviously, pancreatic cancer, I talked about a transformation there. Anytime we kind of change things that I think the unstoppable mindset is really, you know what's within this program is about understanding that opportunities come from challenges. When we've got problems, we can turn them into opportunities. And so the adversity and the resilience that I think I'd like to try to learn and build and be a part of and helping people is taking what you see as a problem and changing your mindset into making it an opportunity. Michael Hingson  32:40 Yeah, yeah. Well, you've obviously had things that guided you. You had a good sense of vision and so on. And I talked a lot about, don't let your sight get in the way of your vision. But how's a good sense of vision guided you when necessarily the path wasn't totally obvious to you, have you had situations like that? Absolutely. Greg Hess  33:03 And I think the whole whole I write about it in my book in peak experiences, about having vision in terms of your future self, your future, think where you're going, visualize how that's going to happen. Certainly, as a basketball player, I would play the whole game before the game ever happened by visualizing it and getting it in my mind as to how it was going to happen. I do that with golf today. I'll look at every hole and I'll visualize what that vision is that I want to have in terms of getting it done. Now, when I have a vision where things kind of don't match up and I have to change that on the fly. Well, that's okay, you know that that's just part of life. And I think having resilience, because things don't always go your way, that's for sure. But the mindset you have around what happens when they don't go your way, you know, is big. My as a coach, as a business coach today, every one of my clients write a three, three month or 90 day plan every quarter that gets down to what their personal goal is, their must have goal. And then another kind of which is all about getting vision in place to start putting in actual tactical strategies to make all of that happen for the 90 day period. And that's a big part, I think, of kind of establishing the vision in you got to look in front of us what's going to happen, and we can control it if we have a good feel of it, you know, for ourselves, and get the lives and fulfillment we want out of life. I think, yeah, Michael Hingson  34:39 you've clearly been pretty resilient in a lot of ways, and you continue to exhibit it. What kinds of practices and processes have you developed that help you keep resilience personally and professionally? Greg Hess  34:54 I think one of them for sure is that I've I've lived a life where I've spent you. I'm going to say five out of seven days where I will do a serious type of workout. And right now bike riding. I'll ride several days a week, and, you know, get in 10 to 15 miles, not a lot, but, I mean, I've done but keeping the physical, physical being in the time, just to come down the time to think about what you're doing, and at the same time, for me, it's having a physical activity while I'm doing that, but it's a wind down time. I also do meditation. Every morning. I spend 15 minutes more or less doing affirmations associated to meditation, and that's really helped me get focused in my day. Basically, I look at my calendar and I have a little talk with every one of the things that are on my calendar about how I'm setting my day, you know? And that's my affirmation time. But yeah, those time things, I think report having habits that keep you resilient, and I think physical health has been important for me, and it's really helped me in a lot of ways at the same time, bringing my mind to, I think, accepting, in a transition of learning a little bit accepting the platinum rule, rather than the golden rule, I got to do unto others as they'd like to be treated by me. I don't need to treat people like they'd like to like I'd like to be treated. I need to treat them how they'd like to be treated by me, because they're not me, and I've had to learn that over time, better and better as I've got older. And how important that is? Michael Hingson  36:33 Well, yeah, undoubtedly, undoubtedly so. And I think that we, we don't put enough effort into thinking about, how does the other person really want to be treated? We again, it gets back, maybe in to a degree, in to our discussion about humor earlier we are we're so much into what is it all about for me, and we don't look at the other person, and the excuse is, well, they're not looking out for me. Why should I look out for them? Greg Hess  37:07 You know, one of the biggest breakthroughs I've had is working with a couple that own a business and Insurance Agency, and the they were doing okay when I started, when they've done much better. And you know, it's besides the story. The big part of the story is how they adjusted and adapted, and that she I think you're probably familiar with disc and I think most people that will be listening on the podcast are but D is a high D, dominant kind of person that likes to win and probably doesn't have a lot of time for the other people's feelings. Let's just put it that way to somebody that's a very high seed is very interested in the technology and everything else. And the two of them were having some challenges, you know, and and once we got the understanding of each other through looking at their disc profiles, all of a sudden things cleared up, a whole, whole bunch. And since then, they've just been a pinnacle of growth between the two of them. And it was just as simple as getting an understanding of going, you know, I got to look at it through your eyes, rather than my eyes. When it comes to being a leader in this company and how sure I'm still going to be demanding, still I'm going to be the I'm not going to apologize about it, but what I got him to do is carry a Q tip in his pocket, and so every time she got on him, kind of in the Bossy way. He just took out, pulled out the Q tip, and I said, that stands for quit taking it personal. Don't you love it? Michael Hingson  38:29 Yeah, well, and it's so important that we learn to communicate better. And I'm sure that had a lot to do with what happened with them. They started communicating better, yeah, yeah. Do you ever watch Do you ever watch a TV show on the Food Network channel? I haven't watched it for a while. Restaurant impossible. Greg Hess  38:51 Oh, restaurant impossible. Yeah, I think is that guy? Michael Hingson  38:55 No, that's not guy. It's my Michael. I'm blanking out Greg Hess  39:00 whatever. He goes in and fixes up a restaurant. Michael Hingson  39:03 He fixes up restaurants, yeah, and there was one show where that exact sort of thing was going on that people were not communicating, and some of the people relatives were about to leave, and so on. And he got them to really talk and be honest with each other, and it just cleared the whole thing up. Greg Hess  39:25 Yeah, yeah. It's amazing how that works. Michael Hingson  39:28 He's He's just so good at at analyzing situations like that. And I think that's one of the things that mostly we don't learn to do individually, much less collectively, is we don't work at being very introspective. So we don't analyze what we do and why what we do works or doesn't work, or how we could improve it. We don't take the time every day to do that, which is so unfortunate. Greg Hess  39:54 Oh boy, yeah, that continuous improvement Kaizen, all of that type of world. Critical to getting better, you know. And again, that comes back, I think, a little bit to mindset and saying, Hey, I'm gonna but also systems. I mean, I've always got systems in place that go, let's go back and look at that, and how, what can we do better? And if you keep doing it every time, you know, in a certain period, things get a lot better, and you have very fine tuning, and that's how you get distinguished businesses. I think, yeah, Michael Hingson  40:27 yeah, it's all about it's all about working together. So go ahead, I Greg Hess  40:31 was working with a guy at Disney, or guy had been at Disney, and he was talking about how they do touch point analysis for every every place that a customer could possibly touch anything in whatever happens in their environment, and how they analyze that on a, I think it was a monthly, or even at least a quarterly basis, where they go through the whole park and do an analysis on that. How can we make it better? Michael Hingson  40:55 Yeah, and I'm sure a lot of that goes back to Walt having a great influence. I wonder if they're doing as much of that as they used to. Greg Hess  41:04 Yeah, I don't know. I don't know, yeah, because it's getting pretty big and times change. Hopefully, culture Go ahead. I was gonna say a cultural perspective. I just thought of something I'd share with you that when I went into West Lake Village High School as a basketball coach, I walked into the gym and there was a lot of very tall I mean, it's a very competitive team and a competitive school, 611, six, nine kids, you know, that are only 16 years old. And I looked around and I realized that I'm kid from Canada here, you know, I gotta figure out how to make this all work in a quick, fast, in a hurry way. And I thought these kids were a little more interested in looking good than rather being good. And I think I'd been around enough basketball to see that and know that. And so I just developed a whole philosophy called psycho D right on the spot almost, which meant that we were going to build a culture around trying to hold teams under a common goal of 50 points, common goal, goal for successful teams. And so we had this. I started to lay that out as this is the way this program is going to work, guys and son of a gun, if we didn't send five of those guys onto division one full rides. And I don't think they would have got that if they you know, every college coach loves a kid who can play defense. Yeah, that's what we prided ourselves in. And, of course, the band got into it, the cheerleaders got into it, the whole thing. Of course, they bring in that special olympics thing, and that's part of that whole culture. Guess what? I mean, we exploded for the really powerful culture of of a good thing going on. I think you got to find that rallying point for all companies and groups that you work with. Don't you to kind of have that strong culture? Obviously, you have a very huge culture around your your world. Michael Hingson  42:54 Well, try and it's all about again, enhancing other people, and I want to do what I can do, but it's all about enhancing and helping others as well. Yeah. How about trust? I mean, that's very important in leadership. I'm sure you would, you would agree with that, whereas trust been a major part of things that you do, and what's an example of a place where trust really made all the difference in leadership and in endeavor that you were involved with? Greg Hess  43:29 Yeah, so often, clients that I've had probably don't have the they don't have the same knowledge and background in certain areas of you know, we all have to help each other and growing and having them to trust in terms of knowing their numbers and sharing with me what their previous six month P and L, or year to date, P and L, that kind of thing, so that I can take that profit and loss and build out a pro forma and build where we're going with the business. There's an element of trust that you have to have to give somebody all your numbers like that, and I'm asking for it on my first coaching session. And so how do I get that trust that quickly? I'm not sure exactly. It seems to work well for me. One of the things that I focus on in understanding people when I first meet and start to work with them is that by asking a simple question, I'll ask them something like, how was your weekend? And by their response, I can get a good bit of an idea whether I need to get to get them to trust me before they like me, or whether they get to get them to like me before they trust me. And if the response is, had a great weekend without any social response at all connected to it, then I know that I've got to get those people to trust me, and so I've got to present myself in a way that's very much under trust, where another the response might be. Had a great weekend, went out golfing with my buddies. Soon as I hear with the now I know I need to get that person to like. Me before they trust me. And so that's a skill set that I've developed, I think, and just recognizing who I'm trying and building trust. But it's critical. And once, once you trust somebody, and you'd show and they, you don't give them reason to not trust you, you know, you show up on time, you do all the right things. It gets pretty strong. Yeah, it doesn't take but, you know, five or six positive, that's what the guy said he's going to do. He's done it, and he's on top of it to start trusting people. I think, Well, Michael Hingson  45:31 I think that that trust is all around us. And, you know, we we keep hearing about people don't trust each other, and there's no trust anymore in the world. I think there's a lot of trust in the world. The issue isn't really a lack of trust totally. It's more we're not open to trust because we think everyone is out to get us. And unfortunately, there are all too many ways and times that that's been proven that people haven't earned our trust, and maybe we trusted someone, and we got burned for it, and so we we shut down, which we shouldn't do, but, but the reality is that trust is all around us. I mean, we trust that the internet is going to keep this conversation going for a while. I shouldn't say that, because now we're going to disappear, right? But, but, trust is really all around us, and one of the things that I tell people regularly is, look, I want to trust and I want people to trust me. If I find that I am giving my trust to someone and they don't reciprocate or they take advantage of it. That tells me something, and I won't deal with that person anymore, but I'm not going to give up on the idea of trust, because trust is so important, and I think most people really want to trust and I think that they do want to have trusting relationships. Greg Hess  47:02 Yeah, totally agree with you on that, you know. And when it's one of those things, when you know you have it, you don't have to talk about it, you just have it, you know, it's there, right? Michael Hingson  47:16 Yeah, and then, well, it's, it's like, I talk about, well, in the book that I wrote last year, live, it was published last year, live like a guide dog. Guide Dogs do love unconditionally, I'm absolutely certain about that, but they don't trust unconditionally. But the difference between them and us, unless there's something that is just completely traumatized them, which isn't usually the case, they're open to trust, and they want to trust and they want to develop trusting relationships. They want us to be the pack leaders. They know we're supposed to be able to do that. They want to know what we expect of them. But they're open to trust, and even so, when I'm working with like a new guide dog. I think it takes close to a year to really develop a full, complete, two way trusting relationship, so that we really essentially know what each other's thinking. But when you get that relationship, it's second to none. Greg Hess  48:15 Yeah, isn't that interesting? How long were you with Rosella? Before the event, Michael Hingson  48:21 Rosella and I were together. Let's see we Oh, what was it? It was February or May. No, it was the November of 1999 so it was good two year. Good two years. Yeah, wow, yeah. So, you know, we we knew each other. And you know, even so, I know that in that in any kind of a stressful situation, and even not in a stressful situation, my job is to make sure that I'm transmitting competence and trust to Roselle, or now to Alamo. And the idea is that on September 11, I all the way down the stairs just continue to praise her, what a good job. You're doing a great job. And it was important, because I needed her to know first of all that I was okay, because she had to sense all of the concern that people had. None of us knew what was going on on the stairwell, but we knew that something was going on, and we figured out an airplane hit the building because we smelled jet fuel, but we didn't know the details, but clearly something was going on, so I needed to send her the message, I'm okay, and I'm with you and trust you and all that. And the result of that was that she continued to be okay, and if suddenly she were to suddenly behave in a manner that I didn't expect, then that would tell me that there's something different and something unusual that's going on that I have to look for. But we didn't have to have that, fortunately, which was great. It's. About trust, and it's all about developing a two way trust, yeah, Greg Hess  50:05 yeah, amazing. Well, and it's funny how, when you say trust, when in a situation where trust is lost, it's not so easily repaired, no, Michael Hingson  50:16 you know, yeah. And if it's really lost, it's because somebody's done something to betray the trust, unless somebody misinterprets, in which case you've got to communicate and get that, that that confidence level back, which can be done too. Greg Hess  50:33 Yeah, yeah. Important to be tuned and tuned into that, Michael Hingson  50:40 but it is important to really work to develop trust. And as I said, I think most people want to, but they're more often than not, they're just gun shy, so you have to really work at developing the trust. But if you can do it, what a relationship you get with people. Greg Hess  50:57 Circumstances, you know, and situational analysis change the level of trust, of course, in so many ways. And some people are trusting people where they shouldn't, you know, and in the right in the wrong environment. Sometimes you know, you have to be aware. I think people are fearful of that. I mean, just even in our electronic world, the scammers and those people you gotta, we get, we get one or two of those, you know, messages every day, probably people trying to get you to open a bank account or something on them. Better be aware. Don't want to be losing all your money. Yeah, but it's not to have trust, right? Michael Hingson  51:41 Yeah, it's one we got to work on well, so you you support the whole concept of diversity, and how has embracing diversity of people, perspectives or ideas unlocked new opportunities for you and the people you work with. Greg Hess  52:00 I got a great story for you on that. Michael A when I got into this coaching business, one of the one of the clients I was lucky enough to secure was a group called shredding on the go. And so the mother was kind of running the show, but her son was the president, and kind of the one that was in charge of the company. Now he's wheelchair, 100% wheelchair bound, nonverbal, very, very, I don't remember the exact name, but I mean very, very restrictive. And so what she figured out in time was his young is that he could actually take paper and like putting paper into a shredder. So she grew the idea of saying, Gosh, something James can do, we can build a business. This, this kid's, you know, gonna, I'm gonna get behind this and start to develop it. And so she did, and we created, she had created a company. She only had two employees when she hired me, but we went out and recruited and ended up growing it up to about 20 employees, and we had all the shredders set up so that the paper and all of our delivery and so on. And we promoted that company and supporting these people and making real money for real jobs that you know they were doing. So it was all, you know, basically all disabled autism to, you name it. And it was just a great experience. And so we took that show to the road. And so when we had Earth Day, I'd go out and we'd have a big event, and then everybody would come in and contribute to that and be a part of growing that company. Eventually, we got to the company to the point where the mother was worried about the the owner, the son's health was getting, you know, his life expectancy is beyond it, and she didn't want to have this company and still be running and when he wasn't there. And so we worked out a way to sell the company to a shredding company, of course, and they loved the the client. We had over 50 clients going, and they ended up making quite a bit of money that they put back into helping people with disabilities. So it was just a great cycle and a great opportunity to do that and give people an opportunity. I got to be their business coach, and what a lot of fun I included myself in the shredding I was involved with all parts of the company, and at one point, what a lot of fun I had with everybody. Michael Hingson  54:22 Yeah, yeah. There's something to be said for really learning what other people do in a company and learning the jobs. I think that's important. It's not that you're going to do it every day, but you need to develop that level of understanding. Greg Hess  54:37 Michael, you'll love this. Our best Shredder was blind. She did more than anybody, and she was blind. People go, you can't be doing that when you're What do you mean? She had it figured out. Yeah. Michael Hingson  54:48 What's the deal? Yeah, no, Shredder doesn't overheat, you know? But that's another step, yeah. So what's an example you've worked with a lot of teams. And so on. What's an example where a collaborative effort really created something and caused something to be able to be done that otherwise wouldn't have happened? Right? Greg Hess  55:10 Well, I referred back real quickly to the psycho D thing, where he had a common goal, common pride in taking it, and we just were on it. And I think that was a really, really transformational kind of thing to make everybody better as one whole area in a team. Now that's probably the first thing that comes to mind. I think the the idea of bringing the team together, you know, and really getting them to all work as one is that everybody has to understand everybody else's action plan. What's their plan? What is their vision? Where are they going in terms of, you know, playing basketball, to whether you're on the sales team, whether you're on the marketing team, or whatever part of the business you're in, do you have an action plan? And you can openly show that, and you feel like you're 100% participating in the group's common goal. I can't over emphasize an element of a common goal. I think, in team building, whatever that may be, you know, typically, the companies I'm working with now, we try to change it up every quarter, and we shoot quarter by quarter to a common goal that we all and then we build our plans to reach and achieve that for each individual within a company. And it works really well in building teams. And it's a lot of fun when everything comes together. You know, example of how a team, once you built that, and the team's there, and then you run into adversity, we have a team of five people that are selling insurance, basically, and one of them lost her father unexpectedly and very hard, Hispanic, Hispanic background, and just devastating to her and to her mother and everything. Well, we've got a machine going in terms of work. And so what happened is everybody else picked up her piece, and all did the parts and got behind her and supported her. And it took her about five months to go through her morning phase, and she's come back, and now she's going to be our top employee. Now going forward, it's just amazing how everybody rallied around her. We were worried about her. She comes back, and she's stronger than ever, and she'd had her time, and it was just nice to see the team of a group of company kind of treat somebody like family. That's a good thing. Michael Hingson  57:30 That's cool. What a great story. What mindset shift Do you think entrepreneurs and leaders really need to undergo in order to be successful. Greg Hess  57:45 Boy, you know, we talked a little bit earlier about the idea of looking through it, through other people's eyes, right? And then as a leader, you know, the same thing you were mentioning earlier, Michael, was that you draw the strength out of the people, rather than demand kind of what you want them to do in order to get things done, it's build them up as people. And I think that that's a critical piece in in growing people and getting that whole element of leadership in place. Yeah, what was the other part of that question? Again, let me give you another piece of that, because I think of some Go ahead. Yeah. I was just remember, what did you ask me again, I want to make sure I'm right Michael Hingson  58:28 from your books and coaching work. The question was, what kind of mindset shift Do you think that entrepreneurs and leaders have to adopt? Greg Hess  58:39 Yeah, yeah. So that's one part of the mindset, but the big one is recognizing that it's a growth world that we need to look at how we can grow our company, how we can grow individuals, how we can all get better and continuous improvement. And I think that is an example of taking a problem and recognizing as an opportunity. And that's part of the mindset right there that you got to have. I got a big problem here. How are we going to make that so that we're we're way better from that problem each time it happens and keep improving? Michael Hingson  59:10 Yeah, that makes sense. Well, if you could leave everyone who's listening and watching this today with one key principle that would help them live and lead with an unstoppable mindset. What would that be? What, what? What advice do you have? Greg Hess  59:30 Yeah, my advice is make sure you understand your passion and what, what your purpose is, and have a strong, strong desire to make that happen. Otherwise, it's not really a purpose, is it? And then be true to yourself. Be true to yourself in terms of what you spend your time on, what you do, in terms of reaching that purpose. It's to be the best grandparent there you can be in the world. Go get it done, but make sure you're spending time to grandkids. Don't just talk it so talks cheap and action matters. You know, and I think, figure out where you're spending your time and make sure that fits in with what you really want to gather happen in your life and fulfilling it. Michael Hingson  1:00:09 Well, I like that talks cheap and action matters. That's it. Yeah, I tell that. I tell that to my cat all the time when she doesn't care. But cats are like that? Well, we all know that dogs have Masters, but cats have staff, so she's a great kitty. That's good. It's a wonderful kitty. And I'm glad that she's in my life, and we get to visit with her every day too. So it works out well, and she and the Dog get along. So, you know, you can't do better than that. That's a good thing. Well, I want to thank you for being here. This has been absolutely super. I we've I think we've talked a lot, and I've learned a lot, and I hope other people have too, and I think you've had a lot of good insights. If people would like to reach out to you and maybe use your services as a coach or whatever, how do they do that? Greg Hess  1:01:00 Well, my website is coach, hess.com Michael Hingson  1:01:06 H, E, S, S, Greg Hess  1:01:07 yeah, C, O, A, C, H, H, E, S, s.com, that's my website. You can get a hold of me at coach. At coach, hess.com that's my email. Love to hear from you, and certainly I'm all over LinkedIn. My YouTube channel is desk of coach s. Got a bunch of YouTubes up there and on and on. You know, all through the social media, you can look me up and find me under Coach. Coach S, is my brand Cool? Michael Hingson  1:01:38 Well, that it's a well worth it brand for people to go interact with, and I hope people will so Oh, I appreciate that. Well, I want to thank you all for listening and watching us today. Reach out to coach Hess, I'd love to hear from you. Love to hear what you think of today's episode. So please give us an email at Michael H i, at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're monitoring our podcast, please give us a five star rating. We value it. And if you know anyone who might be a good guest to come on and tell their story, please introduce us. We're always looking for more people to come on and and chat with us. Coach you as well. If you know anyone, I'm sure you must love to to get more people. Now, if you could get Magic Johnson, that'd be super but that's probably a little tougher, but it'd be, it'd be fun. Any, anyone t

It's the first episode of 2026, and we're flipping New Year's resolutions on their head. I'm joined by my best friend (and the woman who helped bring this podcast to life), Keira Brinton, on the pod today, where we talk about WHY January pressures set so many of us up to fail!! In this conversation, Keira and I talk about how to start this year in a way that actually matches real life, real energy, and real healing. We go deep on integrity, self-trust, cycles (in nature + in your body), and the mindset shifts that turn “starting over” into steady momentum.In this episode, we talk about:Why “New Year, New You” hits hardest in the coldest, darkest season—and why that mattersThe idea that a 500-year-old calendar system isn't a good blueprint for motivation (Gregorian calendar history) Encyclopedia Virginia+2HISTORY+2Why most people quit early—and how to stop making that mean something about you.The real foundation: integrity with yourself (and why overcommitting breaks self-trust)“Your pace is allowed to be your pace”—and how cycles apply to reinventionA mindset experiment that shows how your brain “fills in the gaps” based on what you focus onPrayer/gratitude as a frequency shift (moving from “please help me” to “thank you, it's already here”)The rules that shaped my life (Bob Parsons' “16 Rules”) and the ones that still guide me today Bob ParsonsGentle content note: This episode includes discussion of suicidal ideation and mental health struggles.What to do after listening (simple action steps):Instead of a January overhaul, choose one tiny “Kaizen” move you can repeat daily. Wikipedia+1Write your version of: “Thank you for…” (safety, health, support, strength)—and sit in it for 60 seconds.Pick ONE decision you've been dragging out and execute a “good plan” today.What's coming next: Keira is back for Episode 80, and we're continuing the rest of the 16 Rules (plus some real-life stories that usually stay in our voice memos).Watch this full episode on YouTube here or head to https://www.youtube.com/@RealHeidiPowell .Here are the key moments from the episode:00:00 Why This New Year Needed a Different Conversation02:05 The Origin Story of Heidi's Lane—and the Woman Who Helped Start It06:12 From $1,500 to Millions After Divorce14:01 The Night Everything Almost Ended17:40 Quitter's Day & Why January Sets Us Up to Fail21:55 The Calendar Wasn't Built for Human Energy24:45 Winter Is for Rest—Not Reinvention34:10 Why Your Body Resists January “Fresh Starts”38:06 How Cycles Create Real Change29:40 You Are Literally Not the Same Person You Were Years Ago34:35 Letting Your Ex (and Yourself) Be New37:55 The Mindset Experiment That Proves Focus Shapes Reality40:45 Why Gratitude Changes What You Attract45:30 The Rules That Quietly Shaped My Life49:05 Comfort Zones, Perseverance & Being 10 Feet from Gold54:07 Integrity, Self-Trust, and Lasting Change55:10 Small Daily Improvements That Actually Stick59:20 A Good Plan Executed Today Beats a Perfect Plan Someday1:04:40 How to Do 2026 Differently—Without Burning OutConnect with Heidi:
Website: https://heidipowell.net/  Email: podcast@heidipowell.net  Instagram: @realheidipowellFacebook: Heidi PowellYouTube: @RealHeidiPowellTrain with Heidi on her Show Up App: https://www.showupfit.app/Connect with Keira Brinton:Website: https://www.keirabrinton.com/ Instagram: @keirabrintonAbout Keira Brinton:Keira Brinton is the CEO & Founder of JOA Publishing, host of the Sacred Wandering podcast, 7x author, and creator of the internationally known Book Activator method. She is “The People's Publisher,” helping visionaries channel, write, and launch the books they were born to lead with. Through her retreats, webinars, TV show Writer's Island, and her publishing house, Keira has activated thousands of authors into their life's work. She blends strategy and spirit, business and devotion, and is known for making the impossible feel inevitable.

Join an active community of RE investors here: https://linktr.ee/gabepetersenREVOLUTIONIZING AFFORDABLE HOUSING

Nowy rok, nowa historia. Dziś o firmie, która zaczynała od krosien, a zdominowała świat motoryzacji dzięki filozofii Kaizen, hybrydom i niezawodności. Toyota nie jest najbardziej spektakularna, jest nieśmiertelna. To opowieść o marce, która zamiast głośnych rewolucji wybiera konsekwentną ewolucję oraz o tym dlaczego 1 stycznia to niesłychanie ważna dla Toyoty data. 

RAPID REPLAY EPISODE! When new people find the Nutritional Therapy and Wellness Podcast for the first time, they ask, "Where do I start?"  While we'd love for you to go back to the beginning and take them all in, this is for those who need the quick catch-up. We're doing a Rapid Replay Series of condensed episodes, including the most popular episodes according to streams and downloads, and a few of our team's personal favorites.  This episode is a condensed version of Episode 002: Reverse The Trend of Preventable Poor Health. (Click HERE to view the full, original version instead.)   In this episode, host Jamie Belz, FNTP, MHC, discusses the power of nutritional therapy and personal health journeys, emphasizing the Nutritional Therapy Association's goal of reversing the trend of preventable poor health.  Key Highlights: Archived video of NTA's Founder, Gray Graham, teaching an early Nutritional Therapy Practitioner course Highlights alarming health statistics in the U.S., emphasizing the need for change Belief in the power of a nutrient-dense diet, quality sleep, stress management, digestion, and blood sugar balance Explores societal health views and disease fears, and advocates for rethinking health care Questions the belief that health naturally worsens with age and promotes prevention and proactive care Highlights a new healthcare approach focused on restoring health through nutritional therapy, beyond just disease management Advocates for a world where everyone experiences and values health, energized by personal and collective wellness Emphasizes the Japanese concept of Kaizen for continuous health improvement through small steps Discusses the need to integrate nutritional therapy with conventional medicine, highlighting systemic challenges in healthcare Challenges in the current healthcare system and physician burnout Promotes integrative care and "wellness webs" for better outcomes Aims to dismantle misconceptions and divisions within healthcare, advocating for a united approach Encourages ongoing education and patience for real change, emphasizing collective effort and impact   If you liked this episode of Nutritional & Wellness Podcast, please LEAVE A 5-STAR REVIEW, like, share, and subscribe! Your journey towards optimal health doesn't have to be walked alone. We're here to guide, inspire, and support you every step of the way.   Thank you for tuning in! 

Join an active community of RE investors here: https://linktr.ee/gabepetersenHOUSE HACKING YOUR WAY TO FINANCIAL FREEDOM

After a spectacular 2025, Gavin Tiernan joins Ronan in studio to go through his season. From British Amateur to Walker Cup and everything in between, the Co. Louth man delves into his mental approach, summed up by his wrist tattoo reading "Kaizen" and his pursuit of marginal gains and that 1% every day.

Gostili smo strokovnjaka za vitko proizvodnjo, Kaizen in optimizacijo procesov, ki je v številnih slovenskih podjetjih vodil izboljšave, digitalizacijo, pomagal izboljšati procese, dvigniti produktivnost in ustvarjati boljše delovno okolje. Martin Fišer nam je razložil, kaj sta Kaizen in Lean, zakaj sta pomembna za slovenska podjetja in kako vplivata na ljudi.

#730 Is your business leaking customers without you realizing it? In this episode hosted by Brien Gearin, we chat with Samantha Irwin, founder of Kaizen Coaching and Consulting, about why customer experience is everything — and how failing your team means failing your customers. Samantha shares her journey from middle school teacher to boutique hotel owner and explains why even 1% better service can transform your business. We unpack her "customer journey Ferris wheel," practical retention strategies, and real-life examples of exceeding expectations when things go wrong — including a behind-the-scenes story of how she turned a nightmare booking error into a glowing review. Plus, we dive into empowering employees, creating a culture of hospitality, and simple ways any business can boost loyalty and retention without breaking the bank. If you want loyal customers (and happy employees), this conversation is packed with must-hear insights! (Original Air Date - 5/14/25) What we discuss with Samantha: + Why customer experience = business success + The link between staff churn and customer churn + Creating a “customer journey Ferris wheel” + Real-life story of exceeding expectations + Practical retention strategies for small biz + Empowering employees to enhance service + The true cost of high employee turnover + Small actions that build customer loyalty + Communication's role in customer retention + How to train (and hire) for hospitality Thank you, Samantha! Check out Kaizen Coaching and Consulting at ⁠Kaizen.zone⁠. Get the free ⁠Customer Journey Map⁠. Watch the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠video podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ of this episode! To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you stuck in the "all-or-nothing" cycle? Coach Matt reveals Kaizen (continuous improvement), the Japanese philosophy that replaces destructive perfectionism with sustainable growth. Learn the neuroscience behind atomic habits and why aiming for the minimum effective dose (like 1% or 10 minutes of effort a day) is far more effective than trying to overhaul your life all at once. Discover the core principles, including elimination of triggers and community support, that keep dopamine flowing and help you maintain momentum effortlessly.   Download my FREE guide: The Alcohol Freedom Formula For Over 30s Entrepreneurs & High Performers: https://social.alcoholfreelifestyle.com/podcast ★ - Learn more about Project 90: www.alcoholfreelifestyle.com/Project90 ★ - (Accountability & Support) Speak verbally to a certified Alcohol-Free Lifestyle coach to see if, or how, we could support you having a better relationship with alcohol: https://www.alcoholfreelifestyle.com/schedule ★ - The wait is over – My new book "CLEAR" is now available. Get your copy here: https://www.alcoholfreelifestyle.com/clear

Send us a textThis episode is a rerun.Rob Donley has a deep understanding of how engineering works. Kicking off his engineering career from a young age building RC cars and model rockets, he has provided design and leadership capabilities for many companies over the years, and brings to the table not just the ability to design something, but to understand the many facets that accompany development of a new product such as manufacturing, supply chain, financial strategy, and project management. Download the Essential Guide to Designing Test Fixtures: https://pipelinemedialab.beehiiv.com/test-fixtureAbout Being An Engineer The Being An Engineer podcast is a repository for industry knowledge and a tool through which engineers learn about and connect with relevant companies, technologies, people resources, and opportunities. We feature successful mechanical engineers and interview engineers who are passionate about their work and who made a great impact on the engineering community. The Being An Engineer podcast is brought to you by Pipeline Design & Engineering. Pipeline partners with medical & other device engineering teams who need turnkey equipment such as cycle test machines, custom test fixtures, automation equipment, assembly jigs, inspection stations and more. You can find us on the web at www.teampipeline.us

(00:00:00) Japón - Iakov Golman (00:02:42) ¿Por qué los japoneses prefieren agua en su whisky? (00:10:04) El bar Dr. Lagarto y sus opciones japonesas (00:14:49) Cómo surge la fascinación por las tradiciones japonesas (00:19:31) Bebemos Hibiki 12 Años y Glenmorangie Azuma Makoto 23 Años (00:23:40) Estado actual de la industria de whisky japonés a partir de nuevas regulaciones (00:30:12) Qué tiene el whisky japonés que no tienen otros (00:36:55) ¿Navidad al estilo japonés o español? (00:39:10) Deseos para el 2026 (00:40:30) Pablo's Peace - Joseph Foley Diálogo nocturno con Roger Rueda desde Barcelona. Hablamos de bares, whisky japonés, ikebana, y otras tradiciones japonesas. Estado actual de la industria del whisky japonés, las cualidades de otros whiskies del mundo, y fiestas navideñas. Despedimos el año con Hibiki 12 Años y Glenmorangie Azuma Makoto 23 Años.

HOW TO SCALE FROM RESIDENTIAL TO COMMERCIAL REAL ESTATE

What if the very thing weighing on you right now is the key to your next level of growth?Many of us carry more than we realize: unfinished goals, unmet expectations, family pressures, and the constant mental load of what still needs to be done.In this episode of Chain of Learning, I share a grounding teaching from a Zen priest in Japan after a Zazen guided meditation session that has deeply resonated with me—and with leaders on my Japan Leadership Experience:“Remove the muda to reveal the buddha.”In Japanese, muda means waste. And in Lean, muda refers to anything that doesn't add value.I've been reflecting on this phrase and its deeper meaning as I process my own life experiences, both personally and professionally.This Zen teaching invites us to look inward: to notice what weighs us down, reflect on what it's trying to teach us, and transform that weight into wisdom.As you move forward—whether at the end of a year or in the middle of a busy work period—this episode offers an invitation to slow down, study your experiences, and release what no longer serves you, so that you can lead your life and work with greater intention, clarity, and a continuous learning mindset.YOU'LL LEARN:What Daruma dolls reveal about resilience, focus, and habits rooted in practice, not perfectionWhat “Remove the muda to reveal the Buddha” means beyond lean – and how reflection helps turn inner weight into wisdomFour additional Zen teachings that apply to effective leadership, helping change leaders move beyond tools to presence, purpose, and a growth mindsetA simple reflection practice to reframe or release muda so it supports – not burdens – your growthThe distinction between goals and intentions, and why letting your being guide your doing leads to more meaningful progressIMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/62Check out my website for resources and ways to work with me KBJAnderson.comFollow me on LinkedIn: linkedin.com/in/kbjandersonLearn more about my Japan Leadership Experience: KBJAnderson.com/japantrip Get a copy of “Learning to Lead Leading to Learn”: KBJAnderson.com/learning-to-lead Video clip of the daruma temple: Leadership Lessons from Japan's Daruma TempleTIMESTAMPS FOR THIS EPISODE:01:55 Daruma dolls and what they represent03:28 How Zazen meditation can bring you back to inner peace and inner being04:26 What it means to “Remove the muda to reveal the Buddha”06:43 The burden Isao Yoshino carried of what he considered was his big failure as a business leader and the shift in perspective to lift the burden, as highlighted in “Learning to Lead, Leading to Learn”08:07 Four Zen teachings and how to apply them as a transformational change leader12:00 How the burning of daruma dolls each year show reflection in practice13:05 Your intentional practice to help you remove the muda13:36 3 examples of how to use this reflection process to adjust or release so to turn waste into wisdom13:49 Example 1: You've been stuck in constant doing14:16 Example 2: Your plans didn't unfold as expected15:07 Example 3: A relationship has shifted16:38 The distinction between goals vs intentions—being and doing17:31 How to “Remove the muda to reveal the buddha” to release the weight you carry and move forward

Kaizen — The Power of Small ImprovementsThere's a Japanese word that quietly changes everything: Kaizen. Kaizen means continuous improvement. Not an overnight success.Not massive leaps.Just a little, intentional progress—every single day. In Japanese, Kai means change. Zen means good. So kaizen literally means change for the better.

Eric Hayler is a Lean Six Sigma Master Blackbelt and principal of the Hayler Group. He's also an adjunct professor of business analytics at the University of South Carolina Upstate in Spartanburg, South Carolina. He has led continuous improvement efforts at BMW manufacturing, as well as Amazon. He's a graduate of Rutgers University and holds a PhD in solid-state inorganic chemistry. He's also a long-time member of ASQ and has served in a variety of roles there, including chair of the board of directors.

欢迎收听雪球出品的财经有深度,雪球,国内领先的集投资交流交易一体的综合财富管理平台,聪明的投资者都在这里。今天分享的内容叫一位市场老兵的修心札记，来自KAIZEN投资之道。在股市浮沉二十年，我从追涨杀跌的喧嚣中走来，历经牛熊轮回，终于悟出：投资股票的本质，是成为企业的一部分所有者，通过分享其成长红利而获利。市场短期是情绪化的投票机，长期才是理性的称重机，真正的赢家往往忽略噪声，聚焦价值本身。这趟旅程，与其说是财富游戏，不如说是修心之道——考验的是人性、耐心与智慧。投资股票的本质，根植于公司所有权。当你买入一只股票，你就拥有了这家企业生意的一份权益，它的盈利、资产和未来都与你息息相关。然而，市场总被情绪驱动，价格常常脱离价值，暴涨暴跌中，多数人误将投机当投资。投机是博弈短期价差，如同赌局，靠运气赚钱；而投资是基于深入研究的长期持有，看重企业内在价值，如巴菲特所言，“在别人贪婪时恐惧，在别人恐惧时贪婪”。二十年的经验告诉我，股市的本质是“价值回归”——价格终将反映企业真实价值，但这个过程充满波动，需要投资者像园丁一样，耐心培育，而非频繁交易。心理因素更是关键：贪婪让人高位接盘，恐惧让人低位割肉，唯有理性才能穿越迷雾。说到底，投资是认知的变现，你对企业、行业和经济的理解，决定了你的收益天花板。作为投资者，怎样才能赚钱？核心在于“低买高卖”，但这绝非易事，需要一套系统策略。首先，奉行价值投资：寻找被市场低估的优质公司，就像淘金者筛选沙砾。优质公司通常有护城河——如品牌、技术或规模优势，能持续创造现金流。例如，贵州茅台凭借其稀缺性和品牌力，长期盈利增长，为持有者带来丰厚回报。其次，长期持有是法宝：时间是好公司的朋友，复利效应能让财富雪球越滚越大。我曾见证不少朋友频繁交易，支付高昂手续费，却错失茅台、腾讯等十年百倍股；反之，坚守价值者，哪怕经历2008年金融危机或2015年股灾，最终都笑到最后。第三，风险管理不可或缺：分散投资避免“把所有鸡蛋放在一个篮子里”，同时避免使用杠杆，以免市场波动时爆仓。心理素质也至关重要：修炼“逆向思维”，在市场恐慌时冷静买入，在狂热时果断卖出。最后，持续学习是基础：研究财报、关注行业趋势、理解宏观经济，才能做出明智决策。赚钱的本质，是赚企业成长的钱，而非零和博弈的差价。举例来说，正面案例是贵州茅台。二十年前，茅台股价仅几十元，但它的产品稀缺、品牌深入人心，盈利年年增长。投资者若看中其护城河，长期持有，如今股价已超千元，加上分红，回报惊人。这体现了“好公司+好价格+长期持有”的魔力。另一个例子是腾讯控股，早年其社交平台崛起时，敏锐的投资者识别出网络效应带来的成长性，尽管股价有波动，但长期持有者享受了互联网红利。反例则是炒作概念股，如某些科技泡沫时期的热门股，缺乏实际盈利，股价飙升后暴跌，追高者损失惨重。这些案例印证了：赚钱靠的是企业价值增长，而非市场情绪。归根结底，股票投资是一场与时间共舞的修心之旅。赚的钱，本质是企业盈利增长的馈赠，是认知与耐心的奖赏。二十年经验浓缩为一句话：在浮躁市场中，坚守价值，淡看波动，用常识投资，方能在股市长河中淘得真金。当你把股票视为生意的一部分，而非交易代码时，财富自会悄然生长。

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The blog postIn this Lean Blog Audio episode, Mark Graban reflects on an unexpected leadership lesson learned on the pickleball court. As a beginner unlearning decades-old tennis habits, Mark experiences firsthand how execution errors, muscle memory, and self-criticism can quietly undermine learning. A kind instructor and supportive playing partners provide timely feedback—without blame—turning mistakes into moments of growth.The story becomes a practical metaphor for leadership, psychological safety, and continuous improvement. Mark connects a missed serve, an illegal volley, and other rookie mistakes to familiar workplace dynamics: fear of speaking up, hesitation to give feedback, and cultures that confuse mistakes with incompetence. Drawing on themes from his book The Mistakes That Make Us, he explores the difference between judgment errors and execution errors, why unlearning is often harder than learning, and how leaders set the tone for Kaizen through their reactions.Whether in sports, healthcare, manufacturing, or office work, improvement depends on environments where people feel safe to surface mistakes, reflect, and adjust—one learning cycle at a time.

Apply for my Japan Leadership Experience! The May 2026 cohort is officially SOLD OUT and I'm now accepting applications for the November 2026 cohort. Secure your spot now and take advantage of the early registration discount.Have you ever stepped outside your routine and suddenly seen your work—or yourself—with fresh clarity?Sometimes the most meaningful leadership breakthroughs happen when we pause and immerse ourselves in a space designed for reflection, curiosity, and connection.In this bonus episode—recorded live in Tokyo the morning after Cohort 8 of my Japan Leadership Experience wrapped up—I'm joined by Ikigai expert and past Chain of Learning guest Nick Kemp, who spent the week with my Japan program cohort in November 2025 as both a participant and speaker. Still energized from the experience, we sat down to capture our reflections while they were still vivid.You'll hear us revisit the moments that stood out, the leaders who inspired us, and the Japanese concepts that came alive throughout the week—ikigai, kaizen, ichigo ichie, omotenashi, sanpo yoshi, and more.This unscripted conversation offers a glimpse into what my Japan Leadership Experience is all about: a week of learning, community, and connection that helps global executives, lean practitioners, and change leaders discover the essence of respect for people—and “hold precious what it means to be human”—and how to create a culture of excellence.YOU'LL LEARN:How the Japan Leadership Experience creates an ibasho—a place where you feel you truly belong—and why this is foundational for leadershipHow Japanese companies view revitalization through kaizen as both a business strategy and a people-centered philosophyWhat the debate over whether it's “seven wastes vs. eight wastes” in lean and Toyota Production System reveals about how we teach, learn, and complicate continuous improvementWhy immersive learning matters—and how stepping away from your daily responsibilities helps you reconnect with purpose and see challenges through a new lensWhy long-term relationships and trust sit at the heart of meaningful learning and business success.If there's one thing to take away from this episode, it's this:Transformation happens when you step outside your routine and into intentional space for reflection, learning, and community.ABOUT MY GUEST:Nicholas Kemp, is the founder of Ikigai Tribe and is the author of IKIGAI-KAN: Feel a Life Worth Living and co-author with Professor Daiki Kato of Rolefulness:A Guide to Purposeful Living. IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/61 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Nick Kemp: linkedin.com/in/nicholas-kemp Follow me on LinkedIn: linkedin.com/in/kbjandersonCheck out Nick Kemp''s website: ikigaitribe.com Listen to Nick's Ikigai Tribe podcast: ikigaitribe.com/podcasts Download my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my Japan Leadership Experience: kbjanderson.com/japantrip TIMESTAMPS FOR THIS EPISODE:01:54 The story behind how Nick and Katie first met03:55 Katie and Nick's shared connection of living in Japan04:45 What Katie loves about her special relationships with Japanese business leaders06:23 What lead Katie to start the Japan Leadership Experience09:47 How living in Japan and developing relationships with Japanese businesses and Toyota leaders led to Katie to write the book “Learning to Lead, Leading to Learn” and start the Japan Leadership Experience programs  Japan Leadership Experience11:33 The parallel process with writing the book and leading the first program12:34 The definition of “ibasho” and how the Japan Leadership Experience is about being in a place where you can feel like yourself15:03 How the word “revitalize” is used in Japan by leaders as the reason for kaizen15:41 Katie's favorite parts of leading her Japan Leadership Experience cohorts17:41 The planning behind the scenes to make the experience a success18:55 Katie's connection to her role in bringing people together for learning and connection21:08 Nick's biggest takeaway during the week in Japan on the Japan Leadership Experience23:56 How different cultures have a different sense of urgency and the difference between Japanese culture and Western culture in relationship to kaizen activities25:25 Starting the day with a morning meeting, “chorei” connected to greater purpose and feeling inspired to do more26:37 The key to being more roleful and the book “Rolefulness”28:47 What “sanpo-yoshi” means – goodness in three ways – operating in  three- way goodness for customer, company, and community 31:27 The importance of sustainability in Japanese culture32:31 Clarity on the debate of seven waste or eight waste in lean from a Toyota leader34:44 The essence of being over doing36:01 An example of omotenashi in Japanese culture37:43 Nick's experience in taking time away to be go to Japan39:42 The importance of putting aside your everyday role and experience a different way of leading44:09 The transformation when you step outside routines and into intentional space for reflection and connection44:53 Questions to reflect on as you listen to this episode Apply for my next cohort of the Japan Leadership Experience! May 2026 is SOLD OUT - Now Accepting Applications for November 2026 and offering an early registration discount.

Join an active community of RE investors here: https://linktr.ee/gabepetersenTIMESTAMPS: 0:00 - Introduction to Self Storage Investing Reality Check 1:09 - Nick Huber's Journey: From Moving Company to 63 Storage Facilities 5:47 - The Self Storage Market Crash Nobody's Talking About 9:47 - How We Survived Floating Rate Debt Through Rising Interest Rates 12:37 - The South African Sales Team Secret That Increased Conversions 40% 16:02 - How We Get 110 Five-Star Google Reviews Every Month 19:17 - Why We Bought Industrial Real Estate (And Why It's Hard to Scale) 23:36 - The #1 Rule for Surviving Real Estate Downturns 27:52 - The Two Deals I Walked Away From That Saved My Business 31:22 - How We Use AI to Monitor Every Customer InteractionTHE BRUTAL TRUTH ABOUT SELF STORAGE INVESTING RIGHT NOW

There have been many films and documentaries about the thrill and struggle of climbing Everest and with social media it has become an ever more popular destination.  Just this year a French youtuber has broken audience records for his film ‘Kaizen' about his challenge that he made to conquer Everest in just one year.  Over the past century, over 340 climbers have died on its peaks, with 2015 being the deadliest year with 22 fatalities. Most deaths result from avalanches, falls, and mountain sickness, which occurs at high altitudes due to low oxygen levels and can cause fatal brain or lung edema. Isn't Everest extremely dangerous? How do you get the bodies down? What happened in the storm of ‘96? What about over-tourism? In under 3 minutes, we answer your questions! To listen to the last episodes, you can click here: ⁠What is domotics, the technology behind smart homes?⁠ ⁠Are we more likely to fall in love when it's cold?⁠ ⁠Does sex help us to sleep better?⁠ A podcast written and realised by Amber Minogue. First Broadcast: 2/10/2024 Learn more about your ad choices. Visit megaphone.fm/adchoices

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Webinar page with video, slides, and moreWhat makes a Lean transformation last not just a few years, but two decades? At Electrolux, the answer wasn't more tools, more training, or more Kaizen events. The breakthrough came when the company realized that leadership behaviors — not Lean mechanics — were the deciding factor in whether improvement stuck.In this episode, Sandro Casagrande shares the story behind the Electrolux Manufacturing System (EMS), now in its 20th year. He explains why the early years of EMS produced uneven results, what changed when Electrolux shifted its focus to leadership habits, and how coaching routines, visual management, and leader standard work became the backbone of a sustainable improvement culture.Drawing from more than 30 years with Electrolux, Sandro details:• Why early EMS efforts succeeded in some plants but stalled in others• How leadership behaviors became the turning point in creating organizational habits• What neuroscience and habit loops taught Electrolux about sustaining change• How coaching — not directing — accelerates team development and problem solving• How sites reach gold and platinum performance levels, and why those gains hold even through turnover, new products, and process changes• Why zero-injury safety goals became both realistic and expected• How digitalization and platforms like KaiNexus now support global consistency and scaleSandro also lifts the curtain on Electrolux's leadership academy: a months-long experiential system where leaders learn by doing — running improvement cycles, receiving coaching, and ultimately becoming coaches themselves.If you're trying to build a culture where improvement happens every day, not just during events or crises, Sandro's journey offers practical, hard-earned insight into what it really takes.About the GuestSandro Casagrande is the Group Methodology & Documentation Leader at Electrolux. His Lean journey began in 1994, and he has been central to EMS from its earliest pilot projects through today's global digitalization efforts. He was the first Italian to achieve EMS Master Gear certification and continues to guide EMS implementation across all business areas.

Enter for your chance to a win a copy of "Faceplant: FREE Yourself from Failure's Funk" - http://ChainOfLearning.com/60We all know that moment where something falls apart.A project slips. A conversation goes sideways. The promotion doesn't happen.We call it “failure,” but it's often not the mistake itself that stops us.It's the fear, the funk, and the uncertainty that follow. And those emotions can hold us back far more than the faceplant ever did.In this episode, I'm joined by Dr. Melisa Buie and Keeley Hurley—seasoned leaders in engineering, quality, and continuous improvement and the co-authors of Faceplant: FREE Yourself from Failure's Funk.Together, we explore what really happens beneath the surface when we stumble—and what it takes to get back up with clarity, confidence, and intention. Just like Daruma dolls represent the Japanese proverb “Fall down seven times, get up eight,” always righting themselves when knocked over, our path to success comes from acknowledging the stumbles, setbacks, and faceplants that are inherent along the way. What matters is that we don't get stuck—we get up and learn our way forward.YOU'LL LEARN:What's at risk when leaders fear failure, and how organizations unintentionally teach people to avoid mistakesThe FREE model (Focus, Reflect, Explore, Engage) as a practical way to get back up, learn forward, and regain clarity after a setbackEmotional hijacks to watch for—including the four instinctive patterns in the Conspirator Matrix: machine, magician, statue, and satelliteWhy embracing a growth mindset frees you to experiment, learn, and release perfection when things don't go as plannedContinuous improvement practices like reflection (post-mortems) and anticipation (pre-mortems) that strengthen learning before and after challenges occurIf a setback has ever left you uncertain about your next step in building a people-centered culture, this conversation offers a compassionate, practical path to learn your way forward when you fall down.ABOUT MY GUESTS:Dr. Melisa Buie is a laser physicist–turned–problem solver with a PhD in Nuclear Engineering/Plasma Physics and decades of leadership in manufacturing at Coherent, Lam Research, Applied Materials, and Advanced Energy. She's published 40+ papers, holds 6 patents, and is a Six Sigma Black Belt. Melisa is the co-author of Faceplant: FREE Yourself from Failure's Funk, where she turns hard-won lessons into practical wisdom for navigating setbacks.Keeley Hurley is a continuous improvement leader with 20+ years in engineering, manufacturing, and quality, and a Certified Manager of Quality/Organizational Excellence. Known for her humility and humor, she brings real-world experience from the many “faceplants” that shaped her problem-solving approach. She is the co-author of Faceplant: FREE Yourself from Failure's Funk, blending lessons from her own missteps into tools for resilience and growth.IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/60 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Melisa Buie: linkedin.com/in/melisabuieConnect with Keeley Hurley: linkedin.com/in/keeleyhurleyFollow me on LinkedIn: linkedin.com/in/kbjandersonCheck out Melissa and Keeley's book, Faceplant: FREE Yourself from Failure's FunkTIMESTAMPS FOR THIS EPISODE:01:46 What inspired the book, “Faceplant”02:56 The emotion behind failure that keeps us stuck05:53 Getting over the hump of the funk knowing others experience failure07:03 The meaning of the equation, anxiety = care x uncertainty where our anxiety is amplified08:25 Why the care factor amplifies when when others are involved10:01 The pre-mortem exercise to reduce anxiety by anticipating what could go wrong12:01 How faceplanting is similar to daruma dolls in getting up after we fall12:44  The aspects of the FREE model in freeing yourself from failure14:25 Breaking down the acronym FREE: Focus, Reflect, Explore, Engage17:01 The meaning of the Japanese word, hansei, that means deep self-reflection in improving how we react17:53 The four quadrant system and determining which quadrant triggers our fight or flight response20:25 How the four quadrants were determined 21:51 An example of how fear held Keeley back in an emotional hijack in the laser industry22:47 Melisa's personal experience in having a fixed mindset when faced with failure23:56 How Melisa moved from a fixed mindset to a growth mindset and taking chances26:13 Ways to approach failure in an organizational level28:40 Importance of clarifying expectations instead of adding pressure on ourselves30:02 The meaning behind the phrase, “By learning the wrong lesson, you can get stuck with a Life Sentence” 31:24 The both/and thinking that both Melisa and Keeley had to face in embracing failure36:55 How to apply the concept of hansei in reflecting on a current change initiative and how to learn from failure39:06 Two ways to reflect on this episode to get past face plants and building small intentional steps to build a learning culture Gift "Learning to Lead, Leading to Learn" to your team - http://LearningToLeadLeadingToLearn.comEnter for your chance to a win a copy of "Faceplant: FREE Yourself from Failure's Funk" - http://ChainOfLearning.com/60

TWO WEEKS OF FREE WITH CODE "RUNEFFECT" : https://kaizen.app.link/TREMost training apps tell you exactly what to do every day. Josh Sambrook helped to build one that tells you your weekly target, and lets you train however your life demands.It's the system that helped him run 120-mile weeks, cut his marathon time to 2:28 by age 23 (he ran his first marathon at 17), and reinvent how thousands of runners train.Josh and Michael Keskerides are the co-founders of the Kaizen app for runners. The app is a flexible and dynamic training system that sets a training load target at the start of the week, and then the user is free to achieve this goal through whatever combination of runs works best for their lifestyle. With the app and this training system, athletes can “trade” intensity for distance. Kaizen is the Japanese business principle of continuous improvement; discrete, ongoing, small changes can lead to significant benefits, and they used this as their model. The two co-founders host the Miles Better Podcast, where they discuss running and how they use the app for training.Josh himself is a sports scientist, builder of training systems and prediction engines, a running coach, writer, and podcaster–and he's here to bring clarity to a sport drowning in noise.Tap into the Josh Sambrook Special.If you enjoy the podcast, please consider following us on Spotify and Apple Podcasts and giving us a five-star review! I would also appreciate it if you share it with your friend who you think will benefit from it. Comment the word “PODCAST” below and I'll DM you a link to listen. If this episode blesses you, please share it with a friend!S H O W  N O T E S-The Run Down By The Running Effect (our new newsletter!): https://tinyurl.com/mr36s9rs-Our Website: https://therunningeffect.run -THE PODCAST ON YOUTUBE: https://www.youtube.com/channel/UClLcLIDAqmJBTHeyWJx_wFQ-My Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/therunningeffect/?hl=en⁠⁠⁠⁠⁠⁠-Take our podcast survey: https://tinyurl.com/3ua62ffz

Unlocking High-Performance Leadership: Lessons from John Murphy on Mindful Management and Business TransformationIn this episode, host Josh Elledge speaks with John Murphy, founder of Venture Management Consultants, Inc. and author of more than 20 books including Miracle Minded Manager. Their conversation explores the intersection of nature, spirituality, process improvement, and the art of simplifying leadership in today's complex business environment. This blog distills the most powerful ideas from their discussion, giving leaders actionable takeaways to elevate performance, mindset, and organizational culture.Leadership Insights That Transform Teams and OrganizationsJohn Murphy's leadership philosophy is grounded in deep observation of nature and the role simplicity plays in high performance. He explains that nature operates without stress or overthinking—trees grow, rivers flow, and ecosystems adapt effortlessly—and leaders can benefit by mirroring this same natural alignment. When leaders learn to be fully present rather than pressured, they unlock clarity, creativity, and more intuitive decision-making that supports healthier teams and stronger business results.Another major topic John explores is the power of Kaizen events—intensive improvement workshops that rapidly redesign business processes within days rather than months. These transformation sprints dismantle silos, build cross-functional collaboration, and demonstrate what's possible when teams are given focus, data, and permission to fix what's broken. The speed and sustainability of Kaizen outcomes often reignite organizational momentum and help leaders rediscover the power of disciplined simplicity.John also emphasizes mindful leadership, teaching leaders to shift from resistance to acceptance when confronting uncertainty or change. Instead of reacting from fear, mindful leaders recognize what is, examine the root causes of problems, and respond with clarity. This is paired with his advocacy for the art of subtraction—removing unnecessary steps, roles, tools, or habits that drain energy. By simplifying rather than adding more complexity, organizations experience greater flow, higher productivity, and dramatically improved morale.About John MurphyJohn Murphy is a renowned leadership consultant, speaker, and author with over 20 published books focused on business transformation, mindfulness, and high-performance leadership. His teachings combine spiritual principles, lean methodologies, and decades of executive coaching experience. Learn more about his work at johnjmurphy.org or connect with him on LinkedIn.About Venture Management Consultants, Inc.Founded by John Murphy, Venture Management Consultants specializes in business transformation, leadership development, and operational excellence. The firm supports organizations globally through Kaizen events, executive coaching, culture transformation initiatives, and high-performance training programs. Explore resources and offerings at johnjmurphy.org.Links Mentioned in This EpisodeJohn Murphy's WebsiteJohn Murphy on LinkedInKey Episode HighlightsNature teaches leaders the power of presence, alignment, and simplicityKaizen events accelerate...

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In this no-bullshido episode of Hoots on the Ground, Adam Hoots sits down with "Old Dog" Jeff Reilly—a devoted father, husband, and superintendent with Mill Creek Residential Trust whose leadership philosophy bridges family, craftsmanship, and continuous improvement. From his Boston union roots to leading modern Lean projects, Jeff shares how lessons from his ancestors, parents, and mentors shaped his mindset on respect, environment, and the true meaning of Kaizen. Together, Adam and Jeff dig deep into what it means to balance family, work, and wisdom in today's construction world. They explore how true leadership comes from presence—not just productivity—and why the best Lean builders know that mentors don't always know that they're mentors. From developing young leaders to honoring the OG Old Dawgs Buddy Brumley and Mondo 3K, this conversation reminds us that Lean is more than tools—it's a mindset built on humanity, humility, and legacy. Key Takeaways: • Family-First Leadership: Jeff draws strength from his union roots and family traditions, building teams the same way his parents built him: with presence, purpose, and pride. • Kaizen with Purpose: Lean isn't about checklists or buzzwords; it's about creating environments that respect people, improve daily, and flow with intention. • Mentors Matter: Every worker is conditioning someone else; be self-aware enough to model the example you wish you'd had.   Key Quotes: • "Presence builds people. Productivity is just the result." • "Lean isn't tools—it's how you show up for your team." • "Your kids and your crew need the same thing: your time and your attention." • "Every Old Dawg was once a young pup watching someone else." • "Environment is leadership—design a space where people can succeed."   ABOUT HOOTS ON THE GROUND PODCAST: The Lean Builder's absolutely, positively NO Bullshido podcast. Join host Adam Hoots and his guests as they dig deep into the topics that matter most to those in the field. With stories from the trenches, lessons learned, and plenty of laughter, this podcast is for the men and women doing the hands-on work of construction.   RESOURCE LINKS MENTIONED IN THIS EPISODE: • The Lean Builder — Blog, book, and field tools for Lean practitioners. (https://theleanbuilder.com/) • This is Lean — Niklas Modig — A modern reframing of efficiency, flow, and value. (https://thisislean.com/) • Old Dawg Lean Community — Wisdom-sharing group continuing Buddy Brumley's legacy. (https://www.skool.com/olddawg) • LCI Congress — The annual gathering of Lean construction leaders shaping industry transformation. (https://congress.leanconstruction.org/)   GUESTS FEATURED IN THIS EPISODE: • Adam Hoots | Host of Hoots on the Ground and Lean Construction Shepherd with ConstructionACHEsolutions. (https://www.linkedin.com/in/adamhoots/) • Jeff Reilly | Superintendent with Mill Creek Residential Trust, Old Dawg Lean Leader, and builder of teams, families, and better jobsite environments. (https://www.linkedin.com/in/jeff-reilly-640b66b9/)

In this week's episode, I'm tackling the flip side of a happy, high-performing team, what to do when things are not going smoothly. Because after the recent episode titled “The Beautiful Chaos of Building a Team,” I received a flood of emails from salon owners struggling with people issues.So today, I'm breaking down the key elements that set your team up to succeed, and what to do when they don't. From defining the vision for your business, to recruiting for cultural fit, to onboarding properly, communicating clearly, and embracing change… this episode is all about the fundamentals of strong leadership in the salon industry. If you want a team that performs consistently, this one's for you.IN THIS EPISODE:[00:00] Welcome and listener shout-out[00:42] Why this topic matters — and the emails that prompted it[01:56] The big question: “How do I get people to do what I want?”[02:35] First question to ask: How did you set them up?[03:39] Point 1: Define your vision, culture, and systems[05:21] Point 2: Recruit for values and alignment[06:32] Point 3: Onboarding isn't handing over a manual[07:50] Point 4: Communication solves more than it causes[09:26] Point 5: Don't be afraid to manage performance[10:14] People who resist change — and what to do about them[12:57] Taking over an existing team = friction guaranteed[14:13] Addressing toxic behaviour head-on[17:17] Kaizen — why continuous improvement matters[18:13] Wrap-up — see you next week!Want MORE to help you GROW?

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In this episode, Neil delves into the concept of Kaizen, a Japanese philosophy centered on continuous improvement. Neil emphasizes the importance of making small, consistent changes rather than relying on dramatic transformations, highlighting how this mindset can be applied to tutoring, teaching, and personal development. Neil shares insights from his 26 years of experience, illustrating how daily routines and micro habits can lead to significant progress over time. KEY TAKEAWAYS Kaizen Philosophy: Kaizen, meaning "continuous improvement," emphasizes making small, steady improvements daily rather than relying on dramatic changes. 1% Improvement Principle: Focusing on just a 1% improvement each day can lead to significant long-term results. Over a year, this compounding effect can result in a 37.78x improvement, or even 1788x with a 1.5% daily improvement. Importance of Daily Routines: Establishing daily routines supports the Kaizen philosophy by reducing willpower and decision fatigue. Consistent routines make improvement predictable and create a structured environment for growth. Micro Habits: Implementing micro habits—small, actionable steps—lowers the barrier to entry for starting new practices. These habits can be easily integrated into daily routines, making it easier to maintain progress. Self-Reflection and Adjustment: Incorporating daily self-reflection, such as journaling, allows for continuous assessment and adjustment of practices.  BEST MOMENTS "Kaizen is a commitment to constant steady improvement. One small step at a time in work, training, in life." "The key ideas are that the small steps are preferable to giant leaps. Consistency beats intensity." "Daily routines are the structure that you need to make those daily 1% improvements." "You could be one and a half percent better every day for a year... that compounds up to you being 1788 times better after just one year." "Kaizen shows up naturally in the way you tidy up a little bit every day, refining your cooking skills, improving your relationships with small gestures." VALUABLE RESOURCES www.Neilcowmeadow.com info@neilcowmeadow.com HOST BIO Neil Cowmeadow is a maverick peripatetic guitar teacher from Telford with over 19 years' experience in the business of helping people. Learn how to start, grow and love your business with Neil's invaluable advice and tips without the buzzwords and BS! This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

I’ve noticed Internal Family Systems (IFS) being mentioned a lot lately, following a significant shift in how it's now presented as a spiritual philosophy for trauma healing. In this episode of The Gentle Rebel Podcast, I got Justin Sunseri back on the podcast, partly to talk about this recent addition to IFS. The last time he was on, he predicted further elements would be added before long. I also wanted to speak with him about ways we can approach these kinds of models without becoming overly dependent on them. https://youtu.be/w2uIFWAqNbY We talked about simplicity, stripping away the fluff, and getting to the core of things so we can let go rather than get pulled into the culture around particular therapeutic models, which now often include communities, language, rituals, and insider/outside status. These are things therapeutic practitioners need to stay aware of and avoid enabling. I wanted to address the structural elements here (which apply to many systematic modalities), rather than the content of IFS itself. I know people find it useful. That's not what this is about. It’s a call for awareness in how we hold and attach to systems. As Justin points out, a red flag is when new elements are added by decree from a single figure at the centre, often accompanied by books, train-the-trainer programs, and courses that extract profits from a highly invested audience of practitioners and followers. Development By Decree vs Organic Progress Justin contrasts a modality that evolves through scrutiny and refinement with one that changes by proclamation from its founder. In models like IFS, additions often arrive as top-down declarations rather than emerging iteratively and organically. When a system operates under capitalist logic, it must continually invent new things, reinvent existing ones, and proclaim the discovery of the missing piece. There have also been questions regarding the use of beliefs from established spiritual traditions, which reinforce doubts about the parameters of a therapeutic model and whether it needs to become a totalitarian system to be considered valuable. They can excel in their own sphere and allow people to connect the dots with other sources that resonate with them personally or within their cultures. Justin suggests this recent shift in IFS makes sense, as the model already frames people as having multiple parts or souls. Since it isn't grounded in scientific methodology (the claim that people have “parts” is unfalsifiable), it can't be presented as a psychological philosophy and instead becomes a spiritual one. How Can We Get as Simple and Clear as Possible? Justin takes us through his process, which begins with the goal of self-regulation. “What do we know about how to do that?”“Pendulation is a big part of it.”“OK, how do I do that?”“You have to feel what’s happening inside you.”“OK, well, how do I do that?”“You’ve got to feel your defensive activation and your body’s safety activation.”“Awesome, Justin… how do I do that?” His approach is to build skills through small, incremental steps. This moves toward simplicity rather than complexity. When a model relies on jargon and insider knowledge, it creates layers of investment that make access desirable and profitable. You want to be “in the know”. And it opens new markets because, however much one learns, there is always more to know. A belief system can never be total enough. There is always a potential missing part to capitalise on. Useful But Not Necessary It's helpful to distinguish what personally resonates from what is necessary. A model becomes religious in structure when it presents itself as a universal solution. This contrasts with the healthier goal of someone in a helping role, which is to become ultimately irrelevant. That stands against market logic, which demands perpetual growth rather than reaching the edge of usefulness and giving people ways to jettison the solid rocket boosters. Iterative Steps To Avoid Triggering Overwhelm Justin talked about his interest in Wabi Sabi (a tricky-to-define concept from Japan that emphasises imperfection, impermanence, incompleteness, and rootedness in the present moment) and Kaizen (continuous improvement through small, incremental changes). These ideas shape his therapeutic philosophy, which helps clients identify tiny, manageable steps that gradually move them toward their goals. For example, someone wanting to go to bed earlier may envision 10pm as their ideal, but shifting from midnight in one go is unlikely. A ten-minute adjustment each week over twelve weeks is far more sustainable and far less stressful. This reflects his whole approach to self-regulation. It unfolds through iterative micro-steps. Listening For The Pull When we're seeking help, we sometimes try to adopt multiple modalities at once, which can leave us more desperate and dysregulated. I might hear Justin talk about stoicism, Wabi Sabi, and Kaizen and attempt to apply them all as solutions. But he is describing influences he has been gradually drawn toward over a long period and has integrated in his own way. Finding a unique creative path requires a patient, long-term perspective, but this only becomes possible when the nervous system feels safe. For Justin, safety is cultivated through daily small actions and gradual changes rather than a bold intervention. He encourages each of us to listen for what we feel pulled toward, but only from a place of regulation, little by little, not all at once. How do you know it’s a healthy pull? It has a clean quality, a movement toward something that feels exciting or right. It can be soft or intense. Behaviours that leave us feeling guilt, shame, or regret are not pulls in this sense. Over time, we can identify the difference by remembering how we typically feel afterwards. We can listen most clearly when we're regulated because the body gravitates toward what helps it regulate. There is an intuitive knowing that arises when we feel safe and connected. For example, the intentions and desires that surface ahead of the new year. We often feel a pull during holidays because we are calmer and moving at a slower pace. It's similar on vacation. But turning that pull into lasting change requires micro-steps rather than grand gestures. In this sense, January isn't the moment to transform everything, but the bridge toward the changes we want to make.

AI is everywhere. And its use and capabilities are accelerating every day. But is AI actually helping us get better at getting better? Or is it just amplifying the friction, bottlenecks, and complexity that already exists in our workflows and processes?In this episode, Nathen Harvey, leader of the DORA Research team at Google, explores how AI is reshaping not just how we work, but how we can use it to elevate human work, collaborate as teams, and reach better outcomes.Drawing on new findings from the DORA 2025 report on AI-assisted software development, we dig into what truly drives high performance – regardless of your industry or work –  and how AI can either accelerate learning or amplify bottlenecks.If you lead or work on any kind of team you'll discover how to use AI thoughtfully, so it supports learning and strengthens the people-centered learning culture you're trying to build.YOU'LL LEARN:How AI accelerates learning—or intensifies friction—based on how teams use itWhy AI magnifies what already exists, and why stronger human learning habits matter more than stronger toolsThe seven DORA team archetypes—and how to quickly spot strengths, gaps, and next steps for more effective collaborationHow to use team characteristics to target where AI (or any tech) will truly move the needle and support continuous improvementHow the Toyota Production System / lean principle of jidoka—automation with a human touch—guides us to use AI to elevate human capability, not replace itABOUT MY GUEST:Nathen Harvey, Developer Relations Engineer, leads the DORA team at Google Cloud. DORA enables teams and organizations to thrive by making industry-shaping research accessible and actionable. Nathen has learned and shared lessons from some incredible organizations, teams, and open source communities. He is a co-author of multiple DORA reports on software delivery performance and is a sought after speaker in DevOps and software development. IMPORTANT LINKS:Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/59 Check out my website for resources and ways to work with me KBJAnderson.comConnect with Nathan Harvey: linkedin.com/in/nathen Follow me on LinkedIn: linkedin.com/in/kbjandersonLearn more about DORA: dora.dev/publications Join the DORA community: dora.community Download my free KATALYST™ Change Leader Self-Assessment: KBJAnderson.com/katalyst Learn more about my coaching, trusted advisor partnerships, and leadership learning experiences: KBJAnderson.com TIMESTAMPS FOR THIS EPISODE:03:04 What DORA is and how it's used as a research program for continuous improvement04:31 AI's primary role in software development as an amplifier where organizations are functioning well and where there's friction05:53 Using AI to generate more code in software engineering07:03 Danger of creating more bottlenecks when you try to speed up processes07:44 Importance of a value stream to understand the customer journey10:41 How value mapping creates visibility across silos so others see different parts of the whole process10:55 The process of gathering information for the State of AI Assisted Software Development report12:20 Finding seven team characteristics based on a survey of 5,000 respondents and learning how to leverage the results to improve performance14:18 Examples of several team characteristics and how it applies over various industries16:33 The negative impact of focusing on the wrong process that impacts the throughput17:00 Focusing at different types of waste to prevent undue pressure on people17:51 What DORA has found in having a tradeoff in having fast and stable production pushes vs. working slow and rolling back changes18:50 Three big things you need to improve throughput and quality19:44 Why the legacy bottleneck team archetype is unstable with elevated levels of friction21:22 Why harmonious high achievers deliver sustainable high quality work without the burnout22:37 How the report findings are being used to help improve organizations23:42 Seven capabilities of the DORA AI Capabilities Model in amplifying the impact of AI adoption to improve team and product performance26:27 The capability of executing in small batches to see the process through to fruition28:52 How to leverage AI to elevate human work vs machine work30:58 The benefits of AI in making new skills accessible, but does not make anyone experts in a specific skill31:44 Leveraging AI to help you complete tasks that would've taken longer32:43 Using AI to elevate creative thinking, but doesn't replace your thoughts33:56 Ability to ask AI “dumb” questions to improve collaboration across teams34:49 Creating an experiential learning experience where there's not a step-by-step path on how to reach outcomes37:08 Importance of collaboration when moving from point A to point B37:35 The difference between trainers and facilitators39:03 Using the DORA report to form a hypothesis for your next experiment in whether a process is working39:55 Two ways to start leveraging AI to accelerate learning40:23 Importance of using AI and learning through use40:58 Benefits of having a conversation with someone who introduces friction to your work44:21 The concept of jidoka in designing systems that empower humans to do their best thinking and work45:22 Questions to ask yourself as your reflect on the role of AI in your organization

Kaizen Asiedu is a Harvard educated philosopher whose ‘clear thinking' has awarded him recognition by the likes of Elon Musk. While considered a ‘black conservative' by most of his audience, Kaizen defies labels, preferring to show the math of his thinking to arrive at nuanced conclusions. This podcast puts the second term of Donald J. Trump under the spotlight. What did he do well? Where did he fall short? In addition Kaizen reinforces the principle that “politics need spirituality, and spirituality needs politics.” And furthermore, “You might not be into politics, but politics are into you.”His destiny may take him to follow in the shoes of Charlie Kirk, in his own unique way, speaking on college campuses with his blend of compassion and clarity. This was a fascinating conversation that sharpened the sword of my own critical thinking immensely. | Kaizen Asiedu |Website | https://www.kaizenasiedu.com/Instagram | https://www.instagram.com/thatskaizen/X | https://x.com/thatsKAIZENThis episode is sponsored by►Metal Mark Golden Collectable Art |  https://mtlmrk.com/►Korrect Energy | https://korrectlife.com/| Aubrey Marcus |Website | ⁠⁠⁠⁠⁠⁠http://bit.ly/2GesYqi ⁠⁠⁠⁠⁠⁠Instagram | ⁠⁠⁠⁠⁠⁠http://bit.ly/2BlfCEO ⁠⁠⁠⁠⁠⁠Facebook | ⁠⁠⁠⁠⁠⁠http://bit.ly/2F4nBZk ⁠⁠⁠⁠⁠⁠X |  ⁠⁠⁠http://bit.ly/2BlGBAdAd⁠⁠⁠⁠⁠⁠Subscribe to the Aubrey Marcus newsletter:⁠⁠⁠⁠⁠⁠https://www.aubreymarcus.com/pages/email⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠To partner with the Aubrey Marcus Podcast⁠⁠⁠⁠⁠⁠⁠Subscribe to the Aubrey Marcus podcast:iTunes | ⁠⁠⁠⁠⁠⁠https://apple.co/2lMZRCn ⁠⁠⁠⁠⁠⁠Spotify |⁠⁠⁠⁠⁠⁠ https://spoti.fi/2EaELZO ⁠⁠⁠⁠⁠⁠Stitcher | ⁠⁠⁠⁠⁠⁠http://bit.ly/2G8ccJt ⁠⁠⁠⁠⁠⁠IHeartRadio | ⁠⁠⁠⁠⁠⁠https://ihr.fm/3CiV4x3 ⁠⁠⁠⁠⁠⁠

Episode OverviewIn this inspiring leg of the PATHPod Road Trip, Jenny and Toni sit down with Justus Flores, Vice President of Sales & Marketing at KIZE Concepts to explore how one young man's journey of resilience, healing, and purpose has helped shape a company that's more than just about nutrition bars—it's about transformation, second chances, and community impact.From a chance encounter at a nutrition expo to a heartfelt conversation on a park bench in Oklahoma City, Justus' path to Kize is anything but ordinary. His story is one of overcoming challenges, finding balance, and channeling personal growth into a mission-driven business that nourishes both body and soul. What You'll Hear in This Episode Justus's Journey: From a challenging childhood in California to a life-changing retreat in North Carolina, and ultimately to joining Kize in Oklahoma City. The Kize Difference: Why these bars stand out in a crowded market—made from scratch nut butters, naturally sweetened with honey and dates, and free from artificial additives. Mission with Meaning: Kize's commitment to feeding the homeless, mentoring at-risk youth, and offering second-chance employment to those overcoming incarceration or addiction is inspirational! Community Impact: Monthly block parties in Oklahoma City, partnerships in Denver, and ongoing support for the Hope House orphanage in Haiti. Growth & Expansion: From hand-made bars to nationwide distribution in Costco, Sam's Club, Safeway, Albertsons, and soon Walmart. Soulfulness & Humanity: How Justus embodies Kize's values of continual growth (Kaizen), connection, and hope. Special Extras A playlist inspired by Justus - curated with themes of light, hope, and soulful energy. Reflections from Jenny and Toni on generosity, collaboration, and the power of second chances. Resources & Links Mentioned KIZE Concepts: https://www.kizeconcepts.com Hope House Haiti – Orphanage supported by Kizes' mission Healing the Heart Retreat – The transformative program that changed Justus's path Father Greg Boyle & Homeboy Industries – Mentioned as a parallel in second-chance employment and community healing: https://homeboyindustries.org/our-story/father-greg/  

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Thank you for listening!

Barry led a powerful session on belief, planning, and execution—highlighting that success in real estate and life comes from consistent daily habits, not big sporadic actions. He introduced the concept of Kaizen, the practice of making small, continuous improvements, and explained James Clear's habit loop: cue → craving → response → reward. Barry shared practical steps for building strong habits in 2026, including starting small, removing friction, tracking progress, and celebrating incremental wins. He encouraged attendees to apply these principles to both business and personal goals, reminding them that the compounding effect of small, daily actions creates massive long-term results.

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Today, I have the pleasure of speaking with Marcy Brajkovic and Stephanie Rosenberg. Marcy is the President and Owner of Chatfield Global LLC, a boutique consulting firm specializing in Human Resources and Organizational Effectiveness. And Stephanie is the Director of Talent Development at Chatfield Global. With over 20 years of experience at companies like Ernst & Young, PricewaterhouseCoopers, SC Johnson, W.W. Grainger, Anixter (now Wesco), and Hospira (now Pfizer), Marcy has helped organizations — from family-owned manufacturers to Family Offices to Fortune 50 enterprises — align human resources practices and talent development with organizational strategy. A certified Senior Professional in Human Resources, Lean Six Sigma Black Belt, and Kaizen facilitator, she brings a "build, grow, and serve" mindset and practical expertise to workforce development, organizational change, and leadership coaching. Stephanie has over 16 years of experience in talent development and business transformation and brings deep expertise in career coaching, leadership development, and change management. She has led programs in early careers, succession planning, and training for teams of 10 to 500+, as well as large-scale business initiatives at a major retailer. Today, she partners with family offices and professional services firms across the full employee lifecycle, helping them attract, develop, and retain high-performing teams. Marcy and Stephanie, and their firm Chatfield Global, are Specialist Advisor members for FOX and we are grateful to have their expertise within our membership community. We start with Marcy and Stephanie's collective view on the HR function in family offices today. They describe how family offices are designing and structuring their HR departments, how the function has evolved in recent years, and outline the most prominent trends that are reshaping HR and people strategy at family offices. Talent development is particularly challenging for family offices, given their small size and limited career paths. Marcy and Stephanie talk about how family offices handle talent development, including coaching, goalsetting, and performance management, and highlight the key challenges and opportunities families and their internal teams face in this realm. Marcy and Stephanie share their insights on some of the external resources available to family offices that they can leverage to strengthen their HR capabilities, develop and coach their people, and build a vibrant culture. They also offer for family office owners and leaders on how best to promote staff engagement, provide advancement opportunities, coach their executives, and promote a culture of both loyalty and excellence. Don't miss this highly insightful conversation with two of the most experienced and trusted human capital thought leaders and practitioners in the family office space.

In this episode, I sit down with Emma Stallworthy, the inspiring founder behind Your Reformer.  Her story begins with a deeply personal fertility journey that led her to reevaluate how she moved, how she managed stress, and ultimately how she cared for her body. Through Pilates—specifically reformer Pilates—she found physical healing, nervous system balance, and a sense of calm that became life-changing. That experience not only transformed her health, but also sparked the idea for a more accessible, at-home Pilates solution grounded in real emotional connection and everyday life needs.  As we talk, Emma shares how the practice supported her through pregnancy, postpartum recovery, anxiety, back pain, major life transitions, and the hectic realities of parenting and entrepreneurship.   She also reveals how she and her husband grew the business from an idea into a global brand—tackling logistics, e-commerce, manufacturing, B2B expansion, and launching in the U.S. market. What comes through most is her passion for movement, her belief in carving out time for self-care, and her commitment to helping people live healthier, more balanced lives—no matter their season of life.  Key Highlights * How infertility, IVF, anxiety, and burnout led Emma to reformer Pilates—and how the practice helped her regulate her nervous system and finally conceive.  * Why reformer Pilates supports a wide range of people—from beginners to athletes, from those with injuries to those navigating postpartum recovery, back pain, mobility challenges, or stressful careers.  * The moment Emma realized there was a massive demand for at-home Pilates during lockdown, and how that insight shaped the Your Reformer concept.  * The evolution of the business: logistics, e-commerce learning curves, expansion into B2B, launching internationally, and their "Kaizen" philosophy of continuous 1% improvements.  * How Your Reformer supports beginners with orientation classes, health-professional-led programs, and a robust on-demand library that meets people in every stage of life.  If you've ever struggled to find balance, movement, or a moment of calm in your day, this conversation will resonate deeply. Emma's story is powerful, relatable, and full of insight—whether you're navigating fertility challenges, juggling parenting, looking to stay active as you age, or simply wanting to improve your mental and physical well-being. Join me, Ramon Vela, as we explore how Your Reformer is helping people reclaim their health, their calm, and their confidence—one deliberate, mindful movement at a time. Tune in on Apple Podcasts, Spotify, or wherever you listen. For more on Your Reformer, visit: https://yourreformer.com/ If you enjoyed this episode, please leave The Story of a Brand Show a rating and review.  Plus, don't forget to follow us on Apple and Spotify.  Your support helps us bring you more content like this! * Today's Sponsors:   Color More Lines: https://www.colormorelines.com/get-started Color More Lines is a team of ex-Amazonians and e-commerce operators who help brands grow faster on Amazon and Walmart. With a performance-based pricing model and flexible contracts, they've generated triple-digit year-over-year growth for established sellers with annual revenue over $5 million.   Use code "STORY OF A BRAND" and receive a complimentary market opportunity assessment of your e-commerce brand and marketplace positioning.

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Kaizen Asiedu is a Harvard-educated, Emmy-winning former executive turned truth-teller, mentor, and political commentator. Follow Kaizen: X - https://x.com/thatsKAIZEN Substack - https://thatskaizen.substack.com Triggernometry is proudly independent. Thanks to the sponsors below for making that possible: - Shopify! Sign up for a £1 per month trial at https://www.shopify.co.uk/trigger/ - Superpower: Test 100+ biomarkers. Detect early signs of 1,000+ conditions. Click https://superpower.com - Protect your wealth with The Pure Gold Company. Get your free investor guide at https://pure-gold.co/trigger Join our exclusive TRIGGERnometry community on Substack! https://triggernometry.substack.com/ OR Support TRIGGERnometry Here: Bitcoin: bc1qm6vvhduc6s3rvy8u76sllmrfpynfv94qw8p8d5 Shop Merch here - https://www.triggerpod.co.uk/shop/ Advertise on TRIGGERnometry: marketing@triggerpod.co.uk Find TRIGGERnometry on Social Media: https://twitter.com/triggerpod https://www.facebook.com/triggerpod/ https://www.instagram.com/triggerpod/ About TRIGGERnometry: Stand-up comedians Konstantin Kisin (@konstantinkisin) and Francis Foster (@francisjfoster) make sense of politics, economics, free speech, AI, drug policy and WW3 with the help of presidential advisors, renowned economists, award-winning journalists, controversial writers, leading scientists and notorious comedians. 00:00 - Introduction 02:15 - Kaizen's Take On Slavery And Konstantin's Doha Debate Clip 06:36 - Identity Politics And Polarisation Of The Left And Right 13:19 - The Right Is Making The Same Mistake The Left Made With Trump 23:14 - Jewish New Yorker's Are Worried 28:59 - Immigration And The I.C.E Raids 37:45 - Wealth Inequality 49:56 - What Should Be Done To Combat The Radicalisation In America? 55:27 - Social Media And Monetisation 59:45 - What's The One Thing We're Not Talking About That We Really Should Be? Learn more about your ad choices. Visit megaphone.fm/adchoices

Harvard grad, Emmy-winning creative, and Clear Thinker founder Kaizen Asiedu joins Max to teach you how to instantly spot bias, spin, and manipulation in real time — and build a sane, truth-centered information diet in a world engineered to confuse you.15 Daily Steps to Lose Weight and Prevent Disease PDF: https://bit.ly/46XTn8f - Get my FREE eBook now!Subscribe to The Genius Life on YouTube! - http://youtube.com/maxlugavereWatch my new documentary Little Empty Boxes - https://www.maxlugavere.com/filmThis episode is proudly sponsored by:AX3 Life produces highly bioavailable astaxanthin, dubbed the king of carotenoids and a “longevity vitamin.” Visit http://ax3.life and use code MAX for 20% off.Thanksgiving is almost here! Fuel your health and make an impression with Diestel Family Ranch's organic, regenerative, and DELICIOUS turkey. Get $20 off your holiday turkey at diestelturkey.com with code MYBIRD.ARMRA Colostrum protects, rebuilds, and strengthens your body's barriers for defense against everyday threats and enhanced vitality. ⁠TryARMRA.com/genius⁠ and use code GENIUS to get 15% off of your first order.