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Welcome back to the Alt Goes Mainstream podcast.Today's episode was filmed live at an event during a Brookfield Oaktree Wealth Solutions RIA Council meeting in New York.Armen Panossian, the Co-CEO and Head of Performing Credit at Oaktree, and I sat down for a conversation in a Brookfield-owned building with a group of RIAs in the audience.Armen, who joined Oaktree in 2007, has been an integral part of scaling Oaktree to over $209B in AUM. Oaktree, a storied firm, particularly in distressed credit, was recently fully acquired by Brookfield, the $1T AUM alternative asset manager.Armen has a wealth of experience across different areas of credit. He is the Head of Performing Credit, where his responsibilities include oversight of the firm's liquid and private credit strategies and as a portfolio manager within the Global Private Debt and Global Credit strategies. He also led the development of Oaktree's CLO business.Armen and I had a fascinating and thought-provoking conversation. We covered:The evolution of Oaktree's business.How the acquisition by Brookfield has helped scale Oaktree's business.Why private credit is more than direct lending.The nuances of asset-based finance.The current state of the credit markets.How Oaktree has approached distressed credit investing.What Armen's memo would be if he were to write a memo like his colleague Howard Marks. And, why his memo might be titled “this is not your grandma's private credit” or “don't reach for risk to deliver the right return.”Thanks Armen and the Brookfield Oaktree Wealth Solutions team for a fantastic night and Armen for sharing your wisdom and expertise with us.Show Notes00:00 Message from Ultimus, our Sponsor01:59 Welcome to the Alt Goes Mainstream Podcast04:02 Armen Panossian's Background04:22 Early Career and Education05:42 Transition to Finance08:04 Joining Oaktree08:25 Oaktree's Early Days09:25 Investment Philosophy and Growth12:05 Balancing Pessimism and Business Building14:49 Private Credit Market Overview15:45 Core vs. Alpha in Private Credit20:06 Public vs. Private Credit21:39 Technicals and Fundamentals in Credit Markets24:17 Valuation and Risk Management25:22 Consumer Impact on Private Credit25:46 Public Markets as Indicators26:38 Oaktree's Historical Success26:48 Howard Marks' Investment Philosophy26:58 Market Dynamics and Investment Strategies27:18 Opportunities in Life Sciences27:58 Public vs. Private Market Solutions28:27 Understanding Private Credit Risks29:05 Credit Market Technicals29:41 Fraud Vigilance in Credit Markets30:07 Oaktree's Opportunistic Credit Approach31:56 Rescue Lending and Sector-Specific Opportunities32:37 Asset-Backed Finance Explained34:52 Impact of Banking Regulations35:24 Current Trends in Asset-Backed Finance39:47 Navigating the Private Credit Ecosystem40:50 Brookfield and Oaktree Partnership42:09 Wealth Channel Investment Strategies43:40 Brookfield and Oaktree: A Unique Partnership45:45 Concerns in Private Credit48:03 Advisors' Guide to Private Credit50:47 Howard's Memos and Investment Philosophy52:44 Evolving Private Credit Landscape53:48 Conclusion and Final ThoughtsEditing and post-production work for this episode was provided by The Podcast Consultant.A word from AGM podcast sponsor, Ultimus Fund SolutionsThis episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.Visit www.ultimusfundsolutions.com to learn more about Ultimus' technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey discusses the need for Knowledge ManagementEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Kyle Brown, CEO of Trinity Capital (TRIN), explains how the alternative asset management company works and how they partner with nascent companies to put them on the path towards IPOs. Kyle digs into the private credit market, which has become more popular as fewer companies come to public markets. He addresses skepticism of the industry – “not all private credit is made the same” – and why returns are dropping in some areas of the sector. He stresses, though, that he hasn't seen cracks in credit itself.======== Schwab Network ========Empowering every investor and trader, every market day.Options involve risks and are not suitable for all investors. Before trading, read the Options Disclosure Document. http://bit.ly/2v9tH6DSubscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about
Is your retirement plan built on myths that could cost you? This episode of Beyond The Money tackles common misconceptions about income, taxes, and annuities, revealing why sustainable planning matters more than chasing big returns. Host Jackie Campbell and the team at Campbell and Company break down how your financial history shapes your future, why tax surprises happen in retirement, and how annuities can provide stability—if you understand the details. Discover why your plan should evolve with your life, not just your assets. For more information or to schedule a consultation call 352-251-1015 or visit www.mycampbellandco.com! Follow us on social media: Facebook | YouTube | X | InstagramSee omnystudio.com/listener for privacy information.
Welcome back to the Alt Goes Mainstream podcast.Today's episode brings the perspective of an asset management veteran who has sat on both sides of the table.We sat down in Franklin Templeton's New York City office with George Stephan, COO of Global Wealth Management Alternatives at Franklin Templeton.George joined Franklin to continue the buildout of the firm's Alternatives capabilities, which boasts over $264B AUM in private markets strategies that include Lexington Partners, Benefit Street Partners, and Clarion Partners. George came from KKR, where he was Head of Strategy and Business Development for the firm's Global Client Solutions business and was also COO and Head of Investor Relations for KKR's Global Wealth Solutions business in the Americas. Prior to KKR, George spent nine years in Morgan Stanley's wealth management division. George is also a Board Observer at CAIS.George and I had a fascinating conversation about how to build a wealth solutions business and how advisors approach private markets. We discussed:How has the adoption of private markets by the wealth channel evolved over the course of George's career?The benefits and challenges of being a traditional asset manager building out its private markets capabilities.The breadth and depth of Franklin Templeton's reach as a firm and how that brand and history have helped Franklin partner with the wealth channel in private markets.How has Franklin Templeton's family of specialists enabled the firm to leverage the expertise of specialist alternative asset managers within a larger platform?How does the wealth channel approach private markets?How will model portfolios be constructed and adopted by the wealth channel?Will evergreen funds be the structure of choice for most advisors?Thanks George for coming on the show to share your expertise and wisdom at the intersection of private markets and private wealth.Show Notes00:00 Introduction to our Sponsor, Ultimus01:55 Welcome to the Podcast02:03 Guest Introduction: George Stephan03:59 George's Career Journey04:12 Building Wealth Solutions at Franklin Templeton06:06 Key Pillars for Success in Wealth Management07:31 Client Service and Operational Excellence09:04 Strategic Approach to Wealth Management10:15 Convergence of Public and Private Markets10:48 Advisor Needs and Solutions13:31 Franklin Templeton's Private Markets Business14:23 Unifying Private Markets Business15:01 Cross Collaboration and Investment Decisions15:43 Cultural Alignment in Acquisitions16:35 Franklin Templeton's Core Principles17:15 Heritage and Long-Term Thinking21:30 Brand Evolution and Market Perception24:19 Strategic Partnerships in Private Markets25:56 Future of Partnerships and Acquisitions26:57 Winners and Losers in Partnerships27:10 Advisor's Perspective on Productization27:43 Allocating to Public and Private Markets28:21 Innovation in Private Markets29:05 Challenges and Opportunities in Wealth Management29:56 The Future of Multi-Asset Solutions30:17 Operational Complexity in Private Markets31:27 The Need for Digital Transformation31:59 Adoption of Distributed Ledger Technology (DLT)32:46 Evolving Technology in Wealth Management33:49 Impact of Market Efficiency on Returns35:13 Dispersion in Private Markets Performance37:17 Scale and Investment Integrity38:44 Building Capabilities in Franklin Alternatives40:10 Partnering with Asset Managers41:36 Keys to Building a Wealth Solutions Business42:16 Hiring for Private Markets Expertise43:39 Educating the Industry on Private Markets45:48 Evergreen Structures in Private Markets49:45 Exciting Trends in Private MarketsEditing and post-production work for this episode was provided by The Podcast Consultant.A word from AGM podcast sponsor, Ultimus Fund SolutionsThis episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.Visit www.ultimusfundsolutions.com to learn more about Ultimus' technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.
Hablamos de inversiones con Fabricio Gatti, gerente de inversiones de Novus Asset Management.
In this extended deep dive, guest host Raymond Pang, Senior Researcher at CFA Institute, speaks with Greg Fisher, CFA, about how complexity science can offer a richer lens for understanding uncertainty, market behavior, and the limitations of traditional financial models. Building on themes explored in our recent episode with Richard Bookstaber and Genevieve Hayman — including feedback loops, emergent dynamics, and the need for more adaptive approaches to risk — Fisher expands the discussion to the historical roots of the mechanistic mindset and why a systems-based perspective may benefit investment practitioners. The conversation explores how narratives, structural change, and evolving patterns shape asset prices, and how asset managers can incorporate complexity-informed insights into their research and decision-making. Listen and follow the podcast, and explore our report Reframing Financial Markets as Complex Systems for additional insights: https://rpc.cfainstitute.org/research/reports/2025/reframing-financial-markets-as-complex-systems.
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey encourages leaders to examine what they incentivize because that is what they will receive.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Listen in to Part 10 of the Bermuda Bankers Association Series on Frauds and Scams with special guests: Jason Smith, Head of the Bermuda Police Service Financial Crime Unit and Twynika Smith-Blakeney, HSBC Chief Compliance Officer. Twynika Smith-Blakeney was appointed as the HSBC Bank Bermuda Limited's Chief Compliance Officer on 1 August 2021. She joined the Bank in December 1999 and has over 25 years' experience in the financial services industry, including various roles within the Bank's Asset Management and Compliance departments. In September 2020, Twynika was appointed as the Interim Head of Regulatory Compliance and in December 2020, was appointed as the Interim Chief Compliance Officer where she provided leadership to the Compliance function. In her capacity as Chief Compliance Officer, Twynika is responsible for leading the Bank's Compliance department to ensure that HSBC's operations in Bermuda are effective in identifying, managing, and mitigating Regulatory Compliance and Financial Crime and Fraud risks. With three decades of exemplary policing experience, Jason Smith serves as the Head of the Bermuda Police Service Financial Crime Unit, leading complex investigations involving money laundering, fraud, corruption, and emerging financial threats. A seasoned Senior Investigating Officer, he applies strategic oversight, rigorous investigative standards, and international best practices to safeguard Bermuda's financial integrity. His leadership has strengthened cross-border partnerships, enhanced investigative capability, and guided high-profile financial-crime inquiries. Supported by numerous commendations, advanced investigative training, and a proven record of transformational leadership, he continues to drive innovation, uphold regulatory confidence, and protect the island's global reputation as a trusted financial jurisdiction. Sponsored by Bermuda Bankers Association www.bermudabankers.org
Dalla paura all'indifferenza sui dazi, dall'euforia all'ostilità e poi alla cautela sull'AI, dal pessimismo al prudente ottimismo sulla crescita. La ricerca dell'equilibrio comporta volatilità, ma non sarà un Natale come quello del 2018.
Ever wondered what asset management actually means? In this clip, we sit down with Ben Hayward, CEO and founding partner of TwentyFour Asset Management, to unpack the industry in a way that's clear, practical, and easy to follow. From how investment funds are built to what fund managers actually do all day, Ben explains the difference between active and passive investing, breaks down different asset types like bonds and stocks, and shares why he chose a career in fixed income. Perfect for students and early-career professionals curious about finance, this explanation is your front-row seat to understanding how big money gets managed.Listen to the full conversation for more incredible insights from Ben on the industry, roles and career advice.
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey discusses how leaders should seek outcomes, not activities.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Immer freitags analysieren wir in unserem „Wochen-Podcast“ aktuelle Entwicklungen in der deutschen Banken-, Fintech- und Payment-Branche. Diesmal haben sich unsere Redakteure Christian Kirchner und Bernd Neubacher den folgenden Themen gewidmet: #1: Die Volksbank Brawo ist eine Blackbox. Was man aber definitiv weiß: Sie war bei vielen ihrer Investments spätzyklisch unterwegs #2: Jetzt wartet der Genosektor auf den Konzernbericht. Aber womöglich wird auch der nicht das komplette Bild malen #3: Und jetzt auch noch Private Banking! Nimmt sich die Targobank auf ihrem Expansionskurs womöglich zu viel vor? #4: Apropos Targobank – warum die Aufsicht (auch wenn sie das nie so sagen würde) viele mittelgroße Banken recht knorke findet #5: Abschreibung bei Aquila, Anteilsverkauf bei Nixdorf – der Schlingerkurs im Asset Management der Commerzbank #6: Viel Zinsergebnis, wenig Provisionsgeschäft – ist die C24 Bank noch auf dem richtigen Weg? #7: War's das jetzt mit den US-Belastungen – oder immer noch nicht? Die Pfandbriefbank gibt mal wieder ein seltsames Bild ab == Fragen und Feedback zum Podcast: redaktion@finanz-szene.de oder (auch anonym) über Threema: TKUYV5Z6 Redaktion und Host: Christian Kirchner/Finanz-Szene.de Coverdesign: Elida Atelier, Hamburg Postproduction: Podstars Hamburg Musik: Liturgy of the street / Shane Ivers - www.silvermansound.com
Most people love to talk about the “boutique advantage,” but very few can show you what it actually feels like from the allocator's side of the table.Seb Stewart can.Seb is Partner and Head of US Institutional BD at Pacific Asset Management (~$20B AUM) and Chair of IMI, the global think tank for specialist firms. In this episode, Seb and Stacy sit down at NASDAQ Studios to discuss what allocators actually value, why boutiques win when they stop acting like large platforms, and how human behavior (not products or performance) raise real funds. In this episode, you'll hear about:Why fundraising is really about selling people and behavior, not productsThe underestimated trust dynamic between PMs and fundraisersThe behavioral cues allocators read before they ever open your deckWhy boutiques win on access, alignment, independence, and specializationKey insights from IMI's landmark research on what truly sets boutiques apartWhy distribution and story remain the biggest choke points for boutiques More About Seb:Prior to joining Pacific as Head of US Institutional Sales, Seb spent 11 years at emerging market specialist, Somerset Capital Management LLP where he had been a Partner, Head of Client Services and latterly Deputy Head of Marketing. Seb helped grow the firm from $1.5bn to $10bn in AUM, working with institutional and wholesale clients across the world, with a particular focus on pension funds, foundations, endowments, family offices and investment consultants in the US. ---Running a fund is hard enough.Ops shouldn't be.Meet the team that makes it easier. | billiondollarbackstory.com/ultimus- - -Thinking about expanding your investor base beyond the US? Not sure where to start? Take our quick quiz to find out if your firm is ready to go global and get all the info at billiondollarbackstory.com/gemcap
The Reserve Bank ended the year on a hopeful note and brought down the OCR for the end of 2025. The central bank cut the Official Cash Rate another 25 basis points today - bringing it to 2.25 percent. Milford Asset Management's Sam Trethewey explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
The Reserve Bank ended the year on a hopeful note and brought down the OCR for the end of 2025. The central bank cut the Official Cash Rate another 25 basis points today - bringing it to 2.25 percent. Milford Asset Management's Sam Trethewey explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
Send us a textPeter Schenck has spent nearly two decades as an advisor, branch manager, and most recently building a team of wholesalers. He joins the and discusses his experiences as advisor and what wholesalers did to stand out. He shares practical and actionable advice on 3 topics that are currently driving advisor activity: long-term care, estate planning, and tax efficient distributions. He also details how he's help build a wholesaler team that is exceeding their goals and creating successful partnerships within their advisor networkSupport the show
En un momento del año en el que toca hacer balance y mirar ya a 2026, hablamos con Felipe Lería, responsable de UBP Asset Management para Iberia y Latam.
Economic growth in China has slowed over the past 2-1/2 years although Beijing has undertaken numerous fiscal measures to stimulate growth, encourage investment, prop up the property market and restore consumer confidence. Listen to Chi Lo, Global Market Strategist, and Chief Market Strategist Daniel Morris, as they discuss the government's efforts to steer the economy back on to a path of sustainable growth.For more insights, visit Viewpoint: https://viewpoint.bnpparibas-am.com/Download the Viewpoint app: https://onelink.to/tpxq34Follow us on LinkedIn: https://bnpp.lk/amHosted by Ausha. See ausha.co/privacy-policy for more information.
Sonja Laud, Global Chief Investment Officer, Asset Management, Legal & General, joins Simon Derrick, HSBC's Head of Institutional Sales, EMEA, to explore the outlook for the investment landscape in 2026 and what's shaping the future of global financial markets. Their wide-ranging discussion covers the implications of a fragmented world order and rising debt levels, the role of AI in productivity growth, diversification across private markets, and the importance of a high-performance culture.This episode was recorded in London on 10 November 2025.Disclaimer: Views of external guest speakers do not represent those of HSBC.
Click to text the show!Connect with Derrick:https://www.usenectar.com/https://www.linkedin.com/in/derrick-barker-3b1590a/ Email Jonathan with comments or suggestions:podcast@thesourcecre.comOr visit the webpage:www.thesourcecre.com*Some or all of the show notes may have been generated using AI tools.
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey discusses AI and AI governance.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
The Reserve Bank is set to make an announcement this week, and experts are expecting at least one more cut to the OCR. Markets are projecting the OCR will be cut down to 2.25, and they've priced it in accordingly. Harbour Asset Management's Shane Solly explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
A promise to increase Kiwisaver rates is being described as a fundamentally good move - even if there's more to do. National says it will lift default contributions to six percent by 2032 - matching Australia's 12-percent superannuation rate. Employer contributions would increase by half a percent each year - but not until 2029. Milford Asset Management's KiwiSaver Head Murray Harris told Mike Hosking that although he backs the idea, 'we need to see what the long-term strategic plan for KiwiSaver is.' LISTEN ABOVESee omnystudio.com/listener for privacy information.
Send us a textA seasoned investor explains how he pivoted from operations into multifamily, self-storage, and private lending.His advice: ignore flashy IRRs — invest in certainty, not promises.https://familyoffices.com/
What role can natural capital assets such as woodland, but also farmland, play in institutional investors' portfolios? Listen to our podcast with Celine Claudon, Chief Commercial Officer for International Woodland Company, and Andy Craig, Co-Head of the Investment Insights Centre.For more insights, visit Viewpoint: https://viewpoint.bnpparibas-am.com/Download the Viewpoint app: https://onelink.to/tpxq34Follow us on LinkedIn: https://bnpp.lk/amHosted by Ausha. See ausha.co/privacy-policy for more information.
Send us a textA veteran family office executive shares why the habits that create wealth differ from those that preserve it.His insight: wealth longevity depends on humility, patience, and disciplined simplicity.https://familyoffices.com/
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey discusses the Service Management Office (SMO)Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Welcome back to the Alt Goes Mainstream podcast.Today's interview is with a wealth management entrepreneur who created one of the most consequential wealth management technology companies that has helped to shape the industry into what it is today.Bill Crager is the Co-Founder of Envestnet, which he and his co-founder, the late Jud Bergman, grew into a public company. Bill was the CEO of Envestnet during the company's time as both a public company and following Bain Capital's acquisition to take the company private for $4.5B.Bill is now back at it again, joining iAltA Holdings as a Founding Partner to build a suite of businesses at the intersection of private markets and private wealth management infrastructure alongside former Ipreo CEO Scott Ganeles, former Ipreo Executive Bill Sherman, and former Blackstone CFO and WestCap Founder Laurence Tosi.Bill and I had a fascinating conversation about wealth management and private markets. We covered:The evolution of wealthtech.What advisors are looking for when it comes to technology.How technology can help advisors deliver a high-quality experience to clients.Why private markets are now playing such a big role in the business of wealth management.What is missing in private markets infrastructure.The role of AI in financial planning.Why Bill wanted to go back to building again.What is in store for iAltA.Thanks Bill for sharing your wisdom and expertise on private wealth and private markets.Show Notes00:00 Introduction to Early Technology00:12 Sponsorship Message from Ultimus02:09 Welcome to the Alt Goes Mainstream Podcast02:12 Introduction to Bill Crager04:19 Building Envestnet and Early Challenges05:06 Evolution of Wealth Management07:00 Adoption of Technology in Wealth Management08:39 Private Equity's Role in Wealth Management10:17 Horizontal vs. Vertical Solutions14:11 Challenges in Wealth Management Technology16:22 Data and Technology in Wealth Management22:41 Customization and Future of UMA24:30 Impact of Data on Private Markets26:30 Evergreen Funds and UMAs27:45 Fusion of Public and Private Markets28:07 Data Inputs for Financial Advice28:33 Building Financial Plans at Scale28:59 The Need for Holistic Financial Connectivity29:35 Challenges in Data Flow and Infrastructure30:29 The Role of AI in Financial Planning30:49 Balancing Machine Learning with Human Assurance31:35 AI's Impact on Financial Advice32:40 Future of Financial Planning with AI35:06 Trust in Technology vs. Human Advisors35:19 The Emotional Component of Financial Advice36:31 The Evolution of Wealth Management37:02 Tokenization in Wealth Management37:46 Adoption Challenges of Tokenization38:56 Leveraging Technology in Wealth Management39:27 The Future of Financial Advisors40:59 Advice for Young Financial Advisors42:10 The Role of Technology in Private Markets43:48 The Vision Behind iAltA44:46 Building Horizontal Solutions46:14 Creating Bridges in Financial Infrastructure51:00 The Future of Financial Advice IndustryEditing and post-production work for this episode was provided by The Podcast Consultant.A word from AGM podcast sponsor, Ultimus Fund SolutionsThis episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.Visit www.ultimusfundsolutions.com to learn more about Ultimus' technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.
The Reserve Bank is set to reveal their latest OCR update next week, but experts aren't feeling too hopeful about the economy. GDP is down and the labour market remains weak, and many are feeling less optimistic. Milford Asset Management's Brendan Larsen explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
In Episode, Axel welcomes back the very first guest ever featured on the Multifamily Wealth Podcast — Chris Grenzig, founder of JAG Capital and JAG Property Management.Chris shares his story of bootstrapping a property management company from scratch, why he intentionally started small, and how he built out systems, and a service model that actually works for investors.He also discusses how his background in institutional asset management shaped the way he approaches underwriting, operations, team structure, and investor communication. This episode dives into the realities of building a PM company the hard way — from taking on the first dozen units, hiring slowly and deliberately, and not taking short cuts.Whether you're a small operator thinking about bringing PM in-house, or a growing GP looking to improve your operations, Chris's insights on structure, staffing, and cost discipline are highly tactical and immediately useful.Join us as we dive into:Why Chris decided to build a property management company from scratchHow he scaled from a handful of units to a real operational teamThe biggest lessons learned from institutional real estateHow to think about headcount, roles, and responsibilities in PMWhy small operators often underestimate the true cost of PMThe systems JAG built to improve communication, transitions, and service qualityThe most common mistakes GPs make when evaluating PM companiesAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.NH Multifamily Fund III Details:Download The OM For The NH Multifamily Fund IIIAccess The Deal Room For The NH Multifamily Fund IIIConnect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate PartnersConnect with Chris:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about JAG Capital Partners
In this episode, IBM's Kal Gyimesi and Vishal Rane explore how AI is redefining efficiency in asset lifecycle management. They share why strong data governance is the foundation for successful AI adoption — noting that only 25% of AI projects meet ROI expectations due to disconnected systems. The conversation breaks down different types of AI, including generative AI, machine learning, chat assistance and intelligent agents, and how each drives smarter decision-making. They also emphasize the need for continuous testing, monitoring and responsible deployment to ensure reliability and long-term value across operations.00:00 Introduction to AI in Facility Management01:38 The Hype and Reality of AI03:10 Types of AI in Organizations04:34 Asset Lifecycle Management07:18 Data Governance and AI Implementation08:31 Corporate Real Estate and Digital Transformation12:09 Conclusion and Key TakeawaysThis episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey shares two aspects to execute before implementing your next tool.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
The Warehouse is being his hard by the tough economic conditions. New reports show profits are down and the retail giant is looking to slash jobs. Harbour Asset Management's Shane Solly explained further. LISTEN ABOVESee omnystudio.com/listener for privacy information.
Joining Gary on the show today is Break of Day Capital's Director of Asset Management, Tim Chui. With over a decade of experience in institutional real estate, Tim Chui has held senior roles at leading firms including JRK Properties, Essex Property Trust, and American Realty Advisors. He began his career analyzing equity and fixed income opportunities before moving into acquisitions, portfolio management, and asset management. Tim has overseen 54 multifamily assets across Southern California totaling more than 12,000 units and $5 billion in value, and has successfully navigated complex, over-leveraged portfolios through challenging market cycles. In today's conversation, Tim shares what first drew him to the asset management space, the path that led him to his current role, and the skill set needed to excel in the field. He opens up about the toughest property he's ever managed, the lessons learned, and his proudest accomplishments to date. They also dive into the tools and metrics that drive effective asset management, the industry's evolving landscape, and where Tim believes the future of asset management is headed. Thanks for tuning in!Key Points From This Episode:Introduction to today's guest and topic of conversation.What first grabbed Tim's interest in the asset management space.The path to becoming an asset manager.Tim breaks down the basic skillset required in asset management. He shares about the hardest property he's ever had to asset manage.What he learned from his most challenging property.His biggest accomplishment so far, in the asset management space.Tim sheds light on some of the biggest challenges he faces. Asset management tools and resources Tim can't live without. A typical day as an asset manager; from Tim's perspective. What he hopes to achieve when visiting properties on a monthly basis.Key metrics he focuses on.Tim shares his thoughts on the changes he's witness and where the industry is heading. Links Mentioned in Today's Episode:Tim Chui on LinkedInEliseAIAsset Management Mastery Facebook Group Invest SmartBreak of Day Capital Break of Day Capital InstagramBreak of Day Capital YouTubeGary Lipsky on LinkedIn
Churchill Asset Management President & CEO Ken Kencel discusses private credit, tariffs, deregulation and more. Kencel spoke with Bloomberg's Matt Miller and Dani Burger.See omnystudio.com/listener for privacy information.
In this episode of Private Markets 360°, we welcome Peter Hutton, Head of NAV Financing at Arcmont Asset Management, one of Europe's largest private credit firms with €38 billion in assets under management. With extensive experience in private debt, Peter shares his insights into the fundamentals of NAV financing and how it is reshaping liquidity for sponsors. We explore key trends driving the future of NAV financing and its impact on the investment landscape. Credits: Host/Author: Chris Sparenberg and Jocelyn Lewis Guests: Peter Hutton, Arcmont Asset Management Producer: Georgina Lee Published With Assistance From: Feranmi Adeoshun www.spglobal.com www.spglobal.com/market-intelligence
Welcome back to the Alt Goes Mainstream podcast.Today's episode welcomes a pioneer and visionary in enterprise software investing to Alt Goes Mainstream.Robert F. Smith is the Founder, Chairman, and CEO of $100B AUM Vista Equity Partners. He sits on the firm's Investment Committees for Vista's Flagship, Foundation, Endeavor, and Perennial Funds and serves as a member of Vista's Executive committee. Vista's portfolio spans 90 enterprise software, data, and technology-enabled companies that employ over 100,000 people worldwide.He's also heavily involved and committed to the firm's wealth channel efforts, serving as the Chairman and Investment Committee member for VistaOne, the firm's evergreen private equity vehicle. Since Vista's founding, Robert has supervised on over 600 completed transactions that represent more than $330B in aggregate transaction value.Robert founded Vista after a career at Goldman Sachs in tech investment banking, where he was Co-Head of Enterprise Systems and Storage, executing and advising on over $50B in M&A activity with companies that were foundational players in the early days of the internet and technology, including Apple, Microsoft, Texas Instruments, eBay, and Yahoo.Robert has an innate understanding of technology and the trends that are shaping the way that companies and people interact with the world and conduct business. It's no surprise that he was early in seeing the rise and impact of AI because he was early in seeing the dawn of the internet in the 1990s.Robert and I had a fascinating and thought-provoking conversation about the evolution of both enterprise software and Vista as a firm. We covered:The early days of enterprise software and what Robert saw then that gave him conviction to focus on enterprise software as a banker and then as an investor building Vista.The investment characteristics of enterprise software.The power of product superiority in enterprise software.Why “sovereignty and dominion of data” are so important — and why it matters for AI.Can the “Rule of 40” become the “Rule of 50, 60, 70” with AI?What aspect of AI is most impactful for companies.How Vista approaches value creation.What it took to scale Vista to a $100B investment platform.Why the wealth channel is core to Vista's business and the firm's DNA.Thanks Robert for coming on the show to share your expertise, wisdom, and passion for enterprise software and building businesses.Show Notes00:00 Introduction to Ultimus, Our Sponsor01:20 Welcome to the Alt Goes Mainstream Podcast02:05 Robert F. Smith's Background and Career04:33 Robert's Engineering Background04:58 Chemical Engineering and Business Management05:25 Early Career Projects and Productivity06:42 Vista's Systemic Process Improvement07:08 Enterprise Software Investment Strategy11:11 Product Superiority and Execution Excellence16:03 AI's Impact on Enterprise Software22:58 Cultural Importance in Enterprise Software28:05 Enterprise Software Investment Profile28:45 Founding Vista and Early Market Insights29:08 Mission Criticality in Enterprise Software29:57 Economic Rent Capture Opportunities30:36 Transitioning to Hosted Environments31:37 Rule of 40 and Gen AI Efficiency32:56 Cost Dynamics and Gen AI33:35 Customer Support and Sales Efficiency35:04 Agentic AI and Exponential Opportunities36:37 Challenges in Enterprise AI Implementation39:08 Internal Use of AI at Vista43:49 Managing Agents vs. Human Interaction44:31 Creative Uses of AI45:00 Defining Gen AI and Agentic AI46:28 Enterprise Software and Agentic AI47:30 Impact of AI on Companies50:17 Evolution of Vista and New Investors50:42 Democratizing Investment Opportunities51:47 AI in Wealth Management52:55 Conclusion and Final ThoughtsEditing and post-production work for this episode was provided by The Podcast Consultant.
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey continues series on the CMDB, discussing servicesEach week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Send us a textDaniel Lichtman is the Senior Director of Acquisitions and Asset Management at Lightwater Capital Group. The two roles compliment each other. His role is in asset management enhances his skills for under-writing an acquisitions and vice versa.I'm Moshe Crane connect with me on LinkedIn. My day job is the VP of Branding and Strategic Initiatives at Sage Ventures. Check out my newsletter Curious Deal.Sage Ventures is a commercial real estate firm based in Baltimore, MD. The company buys and operates multifamily rental properties. We know have a portfolio of self-storage and office deals. The company also builds and develops homes that we sell.
A trio of L&G investment experts recently recorded a webinar to discuss the wide-ranging implications of artificial intelligence (AI) for investors. Advances in AI are continuing to dominate headlines – and reshape the investment landscape. In our webinar a panel of experts discussed the implications of the technology for investors, from the near-term market trajectory to its impact on economic growth and infrastructure spending. The event was hosted by Laura Brown, Head of Public Markets Distribution, and featured the following speakers: Jason Shoup, Chief Investment Officer, Asset Management, L&G America, and Co-Head of Global Fixed Income Christopher Jeffery, Head of Macro Strategy Matteo Colombo, Managing Director Digital Infrastructure Investing – Private Markets Investments All data sourced from Bloomberg as at 7 November unless otherwise stated. Securities mentioned for illustrative purposes only. Reference to a particular security is on a historic basis and does not mean that the security is currently held or will be held within an L&G portfolio. The above information does not constitute a recommendation to buy or sell any security. It should be noted that diversification is no guarantee against a loss in a declining market.
Axel shares five practical leasing strategies that every multifamily operator can implement to reduce vacancy, maximize rent roll, and ultimately increase NOI.These are simple, high-impact tactics that work whether you self-manage, run an in-house property management team, or work with a third-party manager. Axel also breaks down how to use staggered lease terms to avoid bad leasing cycles, how and why to incentivize referrals, how to drive more online reviews, and how to structure concessions for both new leases and renewals in a way that increases retention without damaging your long-term rent roll.Take note of the tips in this episode and apply the ones that fit your multifamily operations.Join us as we dive into:How to use staggered lease terms to avoid costly seasonal vacancyA simple resident referral incentive that increases leasing traffic and retentionThe most effective moments to ask for (and reward) reviewsHow to offer concessions strategically to drive faster lease conversionsHow to boost renewal rates using longer-term renewals paired with one-time creditsAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.NH Multifamily Fund III Details:Download The OM For The NH Multifamily Fund IIIAccess The Deal Room For The NH Multifamily Fund IIIConnect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Welcome back to the Alt Goes Mainstream podcast.Today's episode dives into private credit and building an asset management business inside of a leading global bank.We sat down in Nomura's NYC office with Robert Stark, the CEO of Nomura Capital Management LLC (NCM) and Head of Investment Management in the Americas for the Nomura Group.Robert brings deep experience in financial services to Nomura. He was previously the Founder & CEO of Alterum Capital Partners LLC, where he focused on building an investment management business at the intersection of private markets and RIAs. Prior to Alterum, he was a Senior Managing Director and member of the Executive Committee at FS Investments, where he was responsible for Corporate Development. He also spent 7 years at JP Morgan across Asset & Wealth Management. He joined JP Morgan from Russell Investments, where he was a member of the Executive Committee. He started his professional career at McKinsey & Company, where he was a Partner serving clients in asset management, investment banking, insurance, and private equity.Robert brings both a consultant's analytical perspective and an operator's practical approach to his work building the credit business at Nomura Capital Management.Robert and I had a fascinating and wide-ranging discussion about building an asset management business in a fast-growing segment of private markets: private credit. We covered:The state of the private credit market.How to build an asset management business.What it takes to work with the wealth channel.The entrepreneurial spirit of RIAs.Open architecture vs closed architecture in private credit.Keys to success in the evergreen fund space.Thanks Robert for coming on the show to share your wisdom and expertise on private markets and wealth management.Show Notes00:00 Message from Ultimus, our Sponsor01:57 Welcome to the Alt Goes Mainstream Podcast02:06 Guest Introduction: Robert Stark03:18 Building an Asset Management Business03:42 Evolution of Asset Management Industry04:01 Regulatory Environment and Market Structure05:12 Challenges in Asset Management08:24 Importance of the Right People08:44 Private Credit Business at Nomura09:59 Diversification in Private Credit10:47 Secular Trends in Private Credit11:15 Client-Centric Solutions19:00 Origination in Private Credit20:07 Open vs. Closed Architecture22:45 Product Development and Client Feedback24:22 Early Stages of Private Credit Solutions25:43 Future of Evergreen Funds27:29 Investor Interests and Needs27:47 Building a Trusted Brand28:18 Challenges of Entrepreneurship28:46 Capital and Talent Requirements29:23 Nomura's Long-Term Vision30:12 Nomura's Wealth Management Legacy30:49 Expanding in the US Market31:32 Japanese Investment Culture32:07 Open Architecture Strategy32:34 Global Network and Client Access34:32 Challenges of Working with RIAs36:19 Fiduciary Alignment37:04 Partnerships and Client Success37:56 Strategic Acquisitions39:50 Evolution of the RIA Segment44:44 Long-Term Business Planning46:39 Future of Private MarketsEditing and post-production work for this episode was provided by The Podcast Consultant.
Service Management Leadership Podcast with Jeffrey Tefertiller
In this episode, Jeffrey encourages leaders to consider two unspoken critical success factors for their next initiative.Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,500 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
In this episode, Josh Gerken, who leads Asset Management at UT San Antonio, shares how the university strategically manages its physical growth to align with long-term academic and institutional priorities. As part of the university's Facilities, Real Estate, Construction & Planning team, Josh oversees space planning and sustainability initiatives.A proud graduate of UT San Antonio's Executive MBA program, Josh brings a wealth of real-world experience and a deep connection to the Roadrunner community. His perspective enhances the UT San Antonio's approach to planning and development with operational efficiency in addition to leveraging the talents of its own students, offering hands-on learning that contributes directly to the university's continued growth. He also shares insights into the university's role in San Antonio's downtown development, illustrating how thoughtful, sustainable asset management can strengthen both the campus and the surrounding community now and for the future.Tune in as Josh discusses the bold vision guiding UT San Antonio's next chapter of growth and how strategic investments today are shaping a smarter, more connected campus. He offers a behind-the-scenes look at how the university is reimagining its physical spaces to inspire learning, sustainability, and economic growth. This conversation offers a forward-looking glimpse into how UT San Antonio is building not just for today, but for generations to come.Show Notes:UT SAN ANTONIO AlumniDistrict Planning ReportBlanco HallFirst Gen FestStudent Success Award FinalistUTSA FootballUTSA AthleticsUT SAN ANTONIO Alumni Online Store Thanks for tuning in! Don't forget to like, follow, and subscribe for more great content! Birds Up!
In this episode of Navigating the Grid, Kellie sits down with Bryan Villano, Co-Founder of Contract Power, to explore how AI is reshaping contract management, compliance, and day-to-day asset management for renewable energy portfolios.Bryan shares the origin story of Contract Power — launched during the early days of generative AI — and explains how his experience managing massive, complex projects exposed the overwhelming burden of navigating thousands of pages of PPAs, ISO documents, tariffs, and regulatory requirements.Together, Kellie and Bryan dive into the real risks asset managers face: buried obligations, inconsistent contract language, 14,000-page document stacks, and high-stakes deadlines that make it nearly impossible to juggle contractual compliance with operational fires.Bryan walks through how tools like Fleet Sense and Clause Sense streamline obligation extraction, summarize metadata across entire portfolios, and give teams confidence that nothing slips through the cracks.If you're an asset manager, developer, or anyone responsible for contract oversight in renewables, this conversation will resonate — and show you what's possible when AI meets the realities of project operations.
Industrial Talk is onsite at SMRP 2025 and talking to Joe Caetano, Practice Director at Elevotec about "Chasing the game in Asset Management". Scott MacKenzie and Joe Caetano discuss the importance of avoiding "chasing the game" in asset management and maintenance. Joe emphasizes the value of strategic investment over reactive decision-making, highlighting the role of Hexagon EAM in providing robust solutions. He shares insights from his experience at SMRP conferences, stressing the need for collaboration and learning. Joe also discusses the significance of understanding business processes and addressing "business trauma" to ensure successful implementation of new systems. He advocates for incremental changes and transparency to sustain efficiency and improve operational reliability. Action Items Outline Introduction and Welcome to Industrial Talk Podcast Scott MacKenzie introduces the Industrial Talk podcast, sponsored by CAP Logistics, emphasizing the importance of 24/7 insights into supply chains.Scott MacKenzie welcomes listeners to the podcast, celebrating industry professionals and encouraging them to attend the SMRP conference.Scott introduces Joe Caetano, the guest for the episode, and sets the stage for discussing "chasing the game." Joe Caetano's Background and SMRP Experience Joe shares his background, mentioning his multiple visits to the SMRP conference and his appreciation for the energy and solutions available.Scott and Joe discuss the friendly and collaborative nature of the SMRP event, likening it to a family.Joe talks about the importance of connecting with people and solutions at the conference, emphasizing the value of the event.Joe mentions his company's focus on solutions and their partnership with Hexagon EAM, highlighting the benefits of using a tier-one platform. Discussion on AI and Hexagon EAM Joe explains how Hexagon EAM acts as a "quarterback" for AI solutions, providing the necessary data and information.He discusses the different stages of maturity in asset management, from starting out to advanced sensor integration.Joe uses a hockey analogy to describe "chasing the game," where good teams invest in strategic practices rather than making rash decisions.He emphasizes the importance of listening to machines and people to avoid chasing the game and improve business efficiency. Challenges of Sustaining Efficiency and Change Management Scott raises a concern about sustaining efficiency after achieving initial success, fearing that changes might disrupt progress.Joe advises recognizing the aspects that led to success and making small, incremental changes to avoid negative repercussions.He warns against replicating success from one situation to another without considering the unique factors of each business.Joe stresses the importance of understanding the business and its critical control points to ensure successful change management. Importance of Business-First Approach and Collaboration Joe shares his company's approach of living with and supporting solutions until they are successful, emphasizing the need for a business-first mindset.He discusses the importance of transparency, collaboration, and contribution in managing service delivery.Joe introduces the concept of "business trauma," where past negative experiences can hinder progress and collaboration.He highlights the need for constructive conversations to identify and address gaps in solutions, ensuring better adoption and success. Implementation of Solutions and...
In this episode, Axel Ragnarsson is joined by John Makarewicz, President and Head of Operations at Faris Capital Partners, to discuss how sponsors can stand out in a crowded multifamily space and the systems that drive excellent asset management.John shares his journey from scaling one of the largest residential brokerages in the Southeast to building Faris Capital Partners, a firm focused on world-class investor and resident experiences. He explains how they differentiate themselves from other general partners through transparency, communication, and disciplined asset management practices.John unpacks the philosophies and operational processes that have shaped his firm's growth. He also explains the importance of being on-site (post-acquisition) from day one, building trust with residents, and adding value before asking for anything in return.This conversation is packed with practical insights for operators, investors, and anyone looking to raise the bar in multifamily execution.What You'll Learn in This Episode:How to de-commoditize yourself as a GP through world-class communication and transparencyWhy being on-site and listening to residents can help you out in the long-termThe structure of a strong asset management process with third-party PMsHow to align incentives across teams to improve NOI and performanceAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.NH Multifamily Fund III Details:Download The OM For The NH Multifamily Fund IIIAccess The Deal Room For The NH Multifamily Fund IIIConnect with John:Connect with him on LinkedInLearn more about Faris Capital PartnersCheck out Full out InvestingConnect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Nefertarei El Bey (Nef-er-tar-ee), a woman whose goal in life is to be integral and live a purpose-filled life. She worked in healthcare for over 23 years. Her past experiences prepared me for a variety of development and leadership. She has worn lots of hats: Insurance Claims Management, Customer Service Management, Medical Billing and Coding, Auditor for Subrogation Cases. The list goes on and on.The commonality of all these roles is people. Everyone wants to be heard and understood. All the roles she found herself in were liaisons between the company and the people. This is how she came to know my true purpose, being a servant to man.She is honored to be a community resource, helping individuals understand Medicare plans and final expenses. She's a licensed agent for health and life in 13 states. She is invested in each client by educating and keeping them informed of updates.Nefertarei is a wife, mother, grandma, sister, auntie, daughter, and most importantly, a child of God. She resides with her husband in Concord, NC. Her ideal weekend is not to have plans and do NOTHING!!! Nevertheless, when you hear her name or think of her now, she is passionate and always grateful to serve.Learn more: http://www.insuredbynef.com/Influential Entrepreneurs with Mike Saundershttps://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/Source: https://businessinnovatorsradio.com/interview-with-nef-el-bey-with-c-k-healthcare-advisors-founder-of-insured-by-nef-discussing-asset-management-for-the-working-class
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