We Speak Dispatch

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We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Our engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see discussed let us know. Thank you to all 911 dispatchers.

We Speak Dispatch


    • May 29, 2025 LATEST EPISODE
    • every other week NEW EPISODES
    • 18m AVG DURATION
    • 176 EPISODES


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    Latest episodes from We Speak Dispatch

    The 911 Chaplain

    Play Episode Listen Later May 29, 2025 19:28


    Today's episode features Brandi aka The 911 Chaplain – she has a great story after 16 years in the dispatch center, she now focuses on conferences and meeting dispatch professionals around the country.We love these kinds of stories with folks that are concentrating their efforts on helping dispatch professionals.Contact her at: https://the911chaplain.comFind us on:Podcast | Facebook | Instagram | X | YouTube | TikTokwww.linktr.ee/WeSpeakDispatch#IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme@apco@nena

    DISPATCH WEEK-- SOME BAD ACTING AT FIRST

    Play Episode Listen Later Apr 17, 2025 3:49


    NATIONAL PUBLIC SAFETY TELECOMMUNICATORS WEEKApril 13-19, 2025This week offers a great opportunity to show your support and appreciation for those first-responders behind the headset and microphone. They may be unseen, but the work they do every day saves lives, supports field responders and builds a lasting legacy. In your time of need, they will be your lifeline.Please take a minute to thank these hard working and dedicated champions of public safety.National Public Safety Telecommunicators Weekwww.linktr.ee/showco#IAM911#followerseveryone#911dispatchers#911communications#wespeakdispatch#followmeAPCO InternationalNENA - National Emergency

    Those 911 Girls

    Play Episode Listen Later Apr 17, 2025 20:20


    Today's episode features the founders of “Those 911 Girls”, Erika & Yasmen have a fascinating story and discuss the launching their public education podcast that gives 911 insights into citizens into what they can and can't do. It's so great when we can share and promote folks that are centered on helping everyone in the dispatch world. They have lots of free resources available on their webpage, so do yourself a favor and go check it out!Find us on:Podcast | Facebook | Instagram | X | YouTube | TikTokwww.linktr.ee/WeSpeakDispatch#IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme@apco@nena

    Fire Dispatch

    Play Episode Listen Later Mar 30, 2025 20:55


    Today's episode asks the question of “Do you dispatch your local fire department” or maybe not – our WSD crew has a wide-range of experiences, some do, some don't – give us a listen and let us know what you do! Send us an email at: wespeakdispatch@gmail.com Or send us a Facebook message. THANK YOU FOR LISTENING OR WATCHING! Our latest stats are outstanding - so if you're not watching or listening, you're missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break.Find us on:Podcast | Facebook | Instagram | X | YouTube | TikTokwww.linktr.ee/WeSpeakDispatch#iam911 #followers #911dispatchers#911communications#wespeakdispatch#followme@apco@nena

    Repeating Back Radio Traffic (Parroting)

    Play Episode Listen Later Mar 30, 2025 16:18


    Based on a number of factors (radio interoperability, low band, high band, policy, etc.) you may be parroting or repeating some or all radio traffic to your field units. Or maybe you have digital voice transmissions, or maybe it's based on the dispatcher's preference. Just in our crew, you'll hear difference answers, justifications, for repeating or not. We'd love to hear what your policy or procedure is for your agency – send us an email or comment on our social media. wespeakdispatch@gmail.com THANK YOU FOR LISTENING OR WATCHING! Our latest stats are outstanding - so if you're not watching or listening, you're definitely missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break.www.linktr.ee/WeSpeakDispatch#IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme@apco@nena

    Vicarious Trauma

    Play Episode Listen Later Mar 30, 2025 19:20


    Although our latest episode was recorded back in October, we wanted to share this important topic regarding Vicarious Trauma. Our special guest (Angelque) is very passionate about this topic, and we really enjoyed our conversation with her. She had such a great response to a question, she said everyone must know their why – awesome response!Do you have a story or experience you'd like to share, please join us because it's so easy, just send an email to: wespeakdispatch@gmail.com THANK YOU! Our latest stats are exceeding our expectations and passed 44,000 podcast plays in over 55 countries - so if you're not watching or listening, you're definitely missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break.www.linktr.ee/WeSpeakDispatch#IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme@apco@nena

    Weather Events and 911

    Play Episode Listen Later Jan 30, 2025 20:53


    Winter snowstorms, fires, rainstorms, tornados and earthquakes, and other things that can impact our workplace or our homes, so let's discuss this fascinating topic. Today your favorite co-hosts are sharing their experiences with some of these crazy conditions. We'd love to hear from you about your experiences dispatching during these unusual events. Do you have a story or experience you'd like to share, please join us because it's so easy, just send an email to: wespeakdispatch@gmail.com THANK YOU! Our latest stats are exceeding our expectations and passed 44,000 podcast plays in over 55 countries - so if you're not watching or listening, you're definitely missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme

    Looking Forward to 2025

    Play Episode Listen Later Jan 30, 2025 17:50


    We're looking forward and thinking about what's coming in 2025 - join us as we take a guess whats next... #wespeakdispatch#911communications#IAM911#911dispatchers#followers#followme APCO International NENA - National Emergency Number Association

    Happy New Year 911!

    Play Episode Listen Later Dec 31, 2024 7:22


    As we end 2024 - we wanted to Thank all of our listeners and watchers of our program - we're growing so fast and it's all Thanks to you! Cheers to 2024 and Welcome to 2025 to all 911 dispatchers! #followers#911communications#IAM911#911dispatchers#wespeakdispatch

    Elfster Gift Exchange

    Play Episode Listen Later Dec 22, 2024 15:16


    Today is our annual We Speak Dispatch gift exchange using our favorite app (Elfster). Every year we send gifts to each other and then we have to guess who sent them – it's one of our favorite episodes. Have you ever used Elfster? It's the easiest app to use and it's FREE! Do you have a gift exchange at your communications center? We'd love to hear about your experiences. We'd love to have you as a guest to join in on the fun – it's so easy, just send an email to: wespeakdispatch@gmail.com THANK YOU! Our latest stats are exceeding our expectations and passed 44,000 podcast plays in over 55 countries - so if you're not watching or listening, you're definitely missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme ‪@Elfster‬

    Christmas Quiz 2024

    Play Episode Listen Later Dec 22, 2024 25:28


    Join us today, we're playing a Christmas quiz game with our regular cast members. If you think you know us, you may learn some new things today. We are very Thankful for everyone who listens or watches our program – we'd love to have you as a guest, join in on the fun – send an email to: wespeakdispatch@gmail.com As a reminder our latest statistical information continues to show unbelievable growth, if you're not listening, you are missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. Here are the questions we asked, so you can answer them too and leave us your answers! www.linktr.ee/WeSpeakDispatch #IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme

    We're So Thankful

    Play Episode Listen Later Nov 28, 2024 17:21


    Today's Thanksgiving-Themed episode features most of our co-hosts as we talk about being thankful and showing gratitude. We are very Thankful for everyone who listens or watches our program – we'd love to have you as a guest, join in on the fun – send an email to: wespeakdispatch@gmail.com As a reminder our latest statistical information continues to show unbelievable growth, if you're not listening, you are missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. Happy Thanksgiving!! www.linktr.ee/WeSpeakDispatch #IAM911#followers#911dispatchers#911communications#wespeakdispatch#followme

    Experiencing Trauma

    Play Episode Listen Later Nov 25, 2024 19:09


    Today's special episode features our special guest Deborah who relates some of the traumatic experiences in her long career of public safety and how she has learned to cope with them. Remember, you're never alone in our business, we all will experience difficult and challenging events in our careers, and we need to remember to reach out. What's been your experiences with peer support, does your agency even have one? Thank You Deborah for sharing your story with us. As a reminder our latest statistical information continues to show unbelievable growth, if you're not listening, you are missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #iam911 #followers #911dispatchers #911communications#wespeakdispatch#followme

    Halloween Snack Food Contest

    Play Episode Listen Later Nov 11, 2024 17:28


    TASTY NEW EPISODE DROPS TODAY!! Today's Halloween snack themed episode features 2 very special guests who will discuss how their center created a very fun cooking competition. This really sounded like a great way to involve everyone, have some fun and taste some awesome treats. You need to check them out: Westfield Regional Dispatch Center (spoiler alert: the winner was one of our guests)   / westfieldregional   This episode is very tasty and sounds like a great way to encourage teamwork, competition and just some good old fun? As a reminder our latest statistical information continues to show unbelievable growth, if you're not listening, you are missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #IAM911#followers #911dispatchers#911communications#wespeakdispatch#followme

    Open MIC -- OH NO!

    Play Episode Listen Later Nov 11, 2024 14:13


    Have you ever had an open mic in dispatch? What was said? Do you regret it or do you laugh about it? Today, we discuss open mics that all of us have encountered and we want to hear about your as well.

    Hot Topics in 911 including AI in the Center -- Part 2

    Play Episode Listen Later Nov 11, 2024 21:29


    Wow we love it when we find a great hot topic that gets everyone engaged. You have to listen to this episode talking about technology, training and how it is impacting dispatchers around the country. Our special guest sparked a great topic that was so fun, we made it two parts. Take a listen and get involved, we want to hear from you. September 16th the new IOS 18 iPhone update drops, there is an enhancement to its 9-1-1 ability.  Emergency SOS live video. Share streaming video and recorded media during emergency calls. During a call, participating emergency dispatchers will send you a request to share live video or photos over a secure connection, making it easier and faster to get the help you need. As a reminder our latest statistical information continues to show unbelievable growth, if you're not listening, you are missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #iam911 #followers #911dispatchers #911Communication#wespeakdispatch #followmeonfacebook

    Hot Topics in 911 Including Picture and Videos in 911 Centers

    Play Episode Listen Later Sep 16, 2024 23:21


    WE'RE DROPPING PART 1 OF A HOT EPISODE TODAY!! Wow we love it when we find a great hot topic that gets everyone engaged. You have to listen to this episode talking about technology, training and how it is impacting dispatchers around the country. Part 2 will drop next week! Our special guest sparked a great topic that was so fun, we made it two parts. Today we have part one, take a listen and get involved, we want to hear from you. September 16th the new IOS 18 iPhone update drops, there is an enhancement to its 9-1-1 ability.  Emergency SOS live video. Share streaming video and recorded media during emergency calls. During a call, participating emergency dispatchers will send you a request to share live video or photos over a secure connection, making it easier and faster to get the help you need. As a reminder our latest statistical information continues to show unbelievable growth, if you're not listening, you are missing out!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #IAM911#followers#911dispatchers#911Communication#wespeakdispatch#followmeonfacebook

    Stress Inoculation and 911

    Play Episode Listen Later Sep 2, 2024 23:55


    Today's awesome episode features a returning guest who gave us a great topic "STRESS INOCULATION" we had a great time discussing this important issue. If you haven't been listening or watching our weekly episodes you are missing out!! https://showaltercompany.com/we-speak...#wespeakdispatch#911communications#IAM911#followers#911dispatchers#Bluelink

    Real Time Crime Centers and 911

    Play Episode Listen Later Sep 2, 2024 20:41


    Today's awesome guest is talking about “Real Time Crime Centers” if you don't know about these, they are becoming a great way to assist our field and dispatch centers. We would love to know who else has a RTCC and how it works, so comment or send a message so we can get you on the next episode. As a reminder our latest statistical information shows we're blasting past 44,000 podcast plays in almost 60 countries!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch #iam911 #followersinstagram #911dispatchers #911communications#wespeakdispatch#followmeplease

    Making Dispatchers First Responders

    Play Episode Listen Later Sep 2, 2024 17:50


    Our guest today discusses her fight to get Dispatchers into first responder status. She is a local dispatcher, but shares her methods and networking to make it happen.

    You've Got Questions -- We've Got Answers

    Play Episode Listen Later Sep 2, 2024 19:47


    This episode features questions and answers from your favorite WSD crew members, we're gonna cover many topics and hope you comment and let us know your opinion. Our latest statistical information shows we're blasting past 40,000 podcast plays in almost 60 countries!! Each of our awesome episodes are only about 15 minutes long, so it's perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch Thanks again to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #iam911 #followersinstagram #wsd2024#911dispatchers #watsonconsoles #podcasts #dispatchers

    New Technology in Your 911 Center

    Play Episode Listen Later Jul 1, 2024 18:33


    Did you ever wonder what life is outside of the dispatch center - well that's our topic today and we're gonna give you some useful tips and ideas to find out what's on the other side. #911dispatch #technology #future #thingoldline

    Life Beyond the 911 Dispatch Console

    Play Episode Listen Later Jul 1, 2024 20:23


    Did you ever wonder what life is outside of the dispatch center - well that's our topic today and we're gonna give you some useful tips and ideas to find out whats on the other side. #911dispatch #outsidelife #911console

    National Police Week 2024

    Play Episode Listen Later May 17, 2024 19:00


    As we celebrate National Police Week, we have a guest who decided to take it upon herself to make and send out handmade shawls to fallen officers' families. It started with one of her officers who was tragically killed in a car accident and has been continuing on to fallen first responders (law, fire, EMS, Military, and Dispatch). Here are links to her page if you'd like to donate materials or help her with this selfless endeavor. Website https://jmj1096.wixsite.com/tblmc Facebook   / thinbluelinememorialcrafts   Instagram (on threads too) tblmc_1041 Jennifer is definitely someone who pay's it forward and provides comfort during times of great needs, and we salute her exceptional efforts. Do you know someone like Jennifer, please let us know, we'd love to feature them on our program. Our latest stats show we're quickly approaching 40,000 podcast plays in over 55 countries, so we're becoming a preferred dispatch program to listen to or watch. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch Thanks again to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    911 Horses and the Kentucky Derby

    Play Episode Listen Later May 17, 2024 17:42


    The Kentucky Derby recently took place and we kick off Season 5 by naming our 911 Dispatch Horse and speak about which standards (horses) are important to 911 centers.

    Arthur Talking Teamwork

    Play Episode Listen Later Apr 18, 2024 24:14


    Happy National Telecommunications Week – we certainly hope you're honoring all of those professionals working behind the headset. Today's episode is all about teamwork and we're joined by Arthur the National Sales Manager for our sponsor Watson Consoles. He talks about some great ideas to build strong teams and offered some awesome reading suggestions: Amy Edmondson “Psychological Safety” Jocko Willink “Extreme Ownership Principles” Carol Dweck “Mindset” Angela Duckworth “Grit” James Clear “Culture Code” Bob Burg and John D. Mann “The Go-Giver” Michael Jr. (TedTalk) “What's Your Why” Check these out and let us know your thoughts. Our latest stats show we're flying past 35,000 podcast plays in over 55 countries, so we're quickly becoming a favorite dispatch program, so no matter if you're watching or listening to us our episodes are filled with interesting, useful, and fun conversations. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break. www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #iam911 #wsd2023 #911dispatchers #watsonconsoles

    Dispatch Week 2024!!!!

    Play Episode Listen Later Apr 14, 2024 3:22


    Happy National Public Safety Telecommunicators Week! Celebrate 2024 NTW with a FREE (yes, that's FREE) gift from our sponsor Watson Consoles. Watson Consoles has created a brand new 2024 Telecommunicator Badge! To claim yours visit: www.watsonconsoles.com/badge @followers Watson Consoles We Speak Dispatch

    Watson Consoles -- Arthur National Sales Manager

    Play Episode Listen Later Apr 14, 2024 18:03


    On today's episode we're joined by Arthur, the National Sales Manager for our sponsor Watson Consoles. He recently did a sit-along at a local Communications Center and came away with definite appreciation for the hard work Dispatchers do every day. He's been supporting those in public safety for many years and has some really great ideas. Although he experienced some technical difficulties towards the end of our episode, he'll be back to talk about his experiences in creating successful teams. We can't wait! Our latest stats show we're rapidly approaching 30,000 podcast plays in over 50 countries, so we're quickly becoming your favorite dispatch program, no matter if you're watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #iam911 #wsd2024#911dispatchers #watsonconsoles #followers

    Taking Responsibility

    Play Episode Listen Later Apr 14, 2024 17:35


    On today's episode we're talking responsibility. We all have a certain responsibility when it comes to work, family, life, and we love these quotes: Personal responsibility is best described as how one acts when no one is watching. With Great power, comes great responsibility. What about you, do you have a favorite saying relating to responsibility? Our latest stats show we're rapidly approaching 30,000 podcast plays in over 50 countries, so we're quickly becoming your favorite dispatch program, no matter if you're watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #iam911 #WSD2024#911dispatchers #watsonconsoles #followers

    Maintaining Staffing and Morale in the 911 Center

    Play Episode Listen Later Mar 17, 2024 20:19


    Today's episode features our special guest, Keri a Comm. Center Manager in Florida – we taught some classes for their agency and found it to be fully staffed, and everyone had such a great morale. So, we had to have her on to tell us how? She is willing to help and offer some advice and guidance if you're working with short staffing and morale issues. Our latest stats show we're rapidly approaching 30,000 podcast plays in over 50 countries, so we're quickly becoming your favorite dispatch program, no matter if you're watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    Mental Health Awareness in the 911 Center

    Play Episode Listen Later Mar 17, 2024 20:12


    Today's episode features our special guest, Christie, who is talking about mental health awareness in the Communications Center. She has some very interesting and important information about her agency who is obviously very supportive and committed to helping with mental health issues. Our latest stats show we're rapidly approaching 30,000 podcast plays in over 50 countries, so we're quickly becoming your favorite dispatch program, no matter if you're watching us or listening to us. Our episodes are only about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    911 Dispatching with ADHD

    Play Episode Listen Later Mar 17, 2024 20:04


    Today's episode features Jeremie who contacted us to discuss dispatching with ADHD. His story is inspiring and clearly unique as he worked through ADHD and developed a truly fascinating story along with some great experiences. We know many people in the public safety world who not only work through some obstacles but continue to flourish. What about you? The latest stats show we're coming up on 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling all of your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    Watson Consoles (Quint) Discusses 911 Staffing

    Play Episode Listen Later Mar 17, 2024 19:25


    Today's episode features our sponsor Watson Consoles - Quint who has us discussing the on-going issue of staffing in a Communications Center. Many of your favorite WSD Crew has travelled around the country visiting dispatchers in many states, and it's a rarity to find one that is fully staffed. This topic impacts many of us in the public safety business but maybe working together we can find some solutions. What is your agency doing to help your center with staffing? The latest stats show we're coming up on 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling all of your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#wsd2024#watsonconsoles#followers

    Free 911 Training Offered to Dispatchers

    Play Episode Listen Later Jan 21, 2024 25:50


    Today's episode features two special guests from Indiana, Laurel & Vicky, here to discuss how the state provides FREE training to dispatchers and they even provide lunch. We had the opportunity to train throughout the state and wanted them to share how they make that critical training FREE for all dispatchers. We also got to learn a secret – do you know the 2 capital letters in INdigital's logo stands for? Our very latest stats show we're approaching 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch #IAM911#WSD2023#911DISPATCHERS

    Emotional Support Skunk in 911

    Play Episode Listen Later Jan 21, 2024 17:14


    Does your agency have an emotional support animal? We'd like you to meet “42-PU” the emotional support skunk from Knox County 911 in Indiana. Heather is our special guest, with Nugget so listen to their story.

    GIFT BASKET WINNER

    Play Episode Listen Later Dec 26, 2023 5:42


    Thanks to our friends and sponsors at Watson Consoles for helping us put together an Awesome gift-basket for our giveaway - today you get to meet our winner Laura from Iowa. Thank you to all of those who entered the contest! Happiest Holidays to Everyone!

    We Speak Dispatch SECRET SANTA!!!

    Play Episode Listen Later Dec 26, 2023 26:18


    Are you ready to enjoy our annual secret Santa gift exchange? We hope everyone has a Merry Christmas and Happy New Year! We Speak Dispatch has lots of fun stuff ahead for 2024!

    Watson Consoles -- Hot Topics in 911 With Quint

    Play Episode Listen Later Dec 26, 2023 20:02


    Today's episode features a special guest, Quint from Watson Consoles – he has some awesome topics for us; retention, staffing issues, and coping with new technologies. Each one of these topics can be a separate episode (ps: they will), so listen in as we discuss several issues you may've experienced or are currently experiencing. We want to hear from you, so comment or send us an email: wespeakdispatch@gmail.com The latest stats show we're passing 28,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    A.I. -- 911 Friend or Foe?

    Play Episode Listen Later Dec 26, 2023 19:21


    “AI is likely to be either the best or worst thing to happen to humanity.” ~Stephen Hawking Today's episode discusses machine learning (ML) & artificial intelligence (AI) which has become increasingly prominent in Communications Centers. Despite some pushbacks, it has already become an essential part of our daily lives. We are right, however, to slow down and wonder why it is advancing so fast, who has a stake in it, and what we can do to correct its course if necessary. Most importantly, what happens when AI begins to think on its own and becomes self-aware? Some leaders speak of the potential of machine learning (ML) & artificial intelligence (AI), and how it's nothing short of miraculous, but could the blessing be a curse? But as the saying goes, with great power comes great responsibility. What about you, what do you think of ML/AI in your Communications Center. wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    911 Exit Interviews with Current Employees?

    Play Episode Listen Later Nov 6, 2023 20:05


    We recently found today's topic on Facebook, the article said it's too late to ask someone who already quit – why. The exit interview is too little too late, we need to find out before they leave what is going on with them. Retention problems impacts most communications centers around the country, so let's talk about finding out problems before its too late. What about you, do you have these issues, let us know! wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch let's hear from you – comment below or send us an email wespeakdispatch@gmail.com Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    911 -- Is Your Center Clean or DIRTY

    Play Episode Listen Later Nov 6, 2023 18:15


    Today your favorite WSD hosts are talking dirty – well, not that kind of dirty, but working in a Center that has issues with cleanliness, hygiene, sticky keyboards, etc… I'm sure all of us have had to work in these conditions, but how do we instill personal responsibility in our peers, that if they spill something – clean it up, if they have dirty dishes – clean them, if they have issues with personal hygiene – get some help, but all of us shouldn't have to work in a dirty center. What about you, do you have these issues, let us know! wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch let's hear from you – comment below or send us an email wespeakdispatch@gmail.com Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    Fire Dispatch Staffing

    Play Episode Listen Later Nov 6, 2023 22:52


    Our guest today contacted us directly and wanted to share how her and her team at fire dispatch have apparently figured out how to hire, retain and train successfully to achieve full staffing. They are definitely one of the few agencies that can say they are fully staffed, and their unique training methods are working. What about your agency? Do you have a successful technique to recruiting, hiring and training? Share your story with us! wespeakdispatch@gmail.com With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch let's hear from you – comment below or send us an email wespeakdispatch@gmail.com Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com

    Switching Careers from 911

    Play Episode Listen Later Sep 17, 2023 18:32


    Have you considered a career change even though you have a good job, you've been promoted, feel you are really making a difference, bills are getting paid? But inside you may be feeling unfulfilled, maybe you're not enjoying your current career choice, do you feel like you are living up to your full potential? But you don't have a clue or the nerve to find something else. Our guest today, and many of your favorite We Speak Dispatch crew have made a successful transition to a new and different career. Today's episode will tackle this interesting and timely topic. What about you? With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Find us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch let's hear from you – comment below or send us an email wespeakdispatch@gmail.com We're on just about every podcast platform, so you have no reason to miss another episode. Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

    Ricardo Martinez -- Within the Trenches #IAM911

    Play Episode Listen Later Aug 7, 2023 44:03


    Today's very special episode features our good friend Ricardo from Within the Trenches (#IAM911) talking about his new book (www.liinks.co/wttpodcast). This fascinating book is filled with moving stories about the world of 9-1-1 Dispatchers. The accounts detail what dispatchers go through, the calls they take, and the stress of the job. If you haven't ordered your copy – follow the links, we've provided to get yours today. We always have a fun time with Ricardo and this episode is no different, we share some very funny stories, and he tells of his crazy lunchtime experience – enjoy! With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Most episodes are about 15 minutes (but, because we were having such fun, this one went a little longer than most) which is perfect for the drive to/from work, or on a break. We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen. Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch se, let's hear from you – comment below or send us an email wespeakdispatch@gmail.com Don't forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We're on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com #IAM911#WSD

    Promoting From Within Your 911 Center

    Play Episode Listen Later Aug 7, 2023 17:29


    Today's episode features a special guest talking about the challenges and issues by promoting from within or being hired in as the new supervisor. With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Every episode is about 15 minutes, which is perfect for the drive into work, or on a break. We have so many Awesome guests, and you could be too - send us an email or DM and we can make that happen. Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch

    I'm A New 911 Supervisor-- Now What?

    Play Episode Listen Later Aug 7, 2023 16:26


    Are you a new supervisor or maybe considering a promotion? We're talking about that today along with our special guest who recently became a supervisor. Everyone that's promoted faces the usual issues, whether its staffing, personnel issues, etc.…. Join us as we discuss the trials, tribulations, and challenges of supervision. Are you experiencing these, let's hear from you – comment below or send us an email wespeakdispatch@gmail.com Don't forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We're on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com #IAM911#WSD#911DISPATCHERS #watsonconsoles

    Watson Consoles Survey

    Play Episode Listen Later Jun 24, 2023 22:37


    Today's episode features our sponsor Watson Consoles talking about the future of workstations. They have a survey going to see what you'd like to see in a future console – let your voice be heard! Share the survey! Don't forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We're on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok A Big Thanks to our awesome sponsor Watson Consoles! www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com #IAM911#WSD#911DISPATCHERS#watsonconsoles

    Zero Suicide Kit

    Play Episode Listen Later Jun 21, 2023 22:05


    Have you ever heard of a “Zero Suicide Kit”? Our special guest on today's episode will be discussing what it is and how it will help so many. Dawn has been a friend of ours for quite a while, and she came up with this very unique kit that will become a great help to so many. You really need to watch or listen to this very special episode and share it with your peers. Let us know if you're making these – we'd love to feature you! Don't forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We're on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok A Big Thanks to our awesome sponsor Watson Consoles! www.linktr.ee/WeSpeakDispatch www.watsonconsoles.com #IAM911#WSD#911DISPATCHERS #watsonconsoles

    Support Systems in 911

    Play Episode Listen Later Jun 21, 2023 16:54


    Welcome to Season 4 - Episode 2 We've recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 – we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great! This episode features a couple we met while attending a conference in Texas – they talked about the importance of having a support person in your life, although his wife isn't in public safety – she understands the stressors and challenges. Their story was compelling, so we had to bring them on.

    Hashtag BuddyCheck -- SEASON 4 IS HERE!

    Play Episode Listen Later May 22, 2023 22:50


    We have recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 - we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great! We met this week's guest at a FOP event in Nashville and thought his non-profit endeavor is definitely something we can endorse. Steve focuses on mental health awareness of those first responders, and those who suffer from PTSD who not only need, but truly deserve help in return for all of the sacrifices they've made to serve our coommunities. As always, please reach out if you are suffering, because there are many great organizations that can help. Enjoy this episode and visit Steve on his social media. If you want to be a guest on the next, We Speak Dispatch send us a note or comment. #watsonconsoles#wespeakdispatch #ptsdawareness#buddycheck

    Watson Consoles -- 911 Furniture Discussion

    Play Episode Listen Later Apr 25, 2023 21:29


    This episode features our latest sponsor - Watson Consoles - we're talking the latest in Communications Center furniture and what's on the horizon as far as technology, ergonomics and what they offer. They have a Special FREE Thank You gift for 911 Dispatchers, simply visit watsonconsoles.com/badge or scan the QR code. It's a limited edition and only available through June 4th, 2023 Don't forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We're on just about every podcast platform, so you have no reason to miss another episode. Want to be a guest or have a topic idea – let us know! Give us 15 minutes & we'll get you talking! Find us on your favorite podcast platform or YouTube, Facebook, & even Tiktok www.linktr.ee/WeSpeakDispatch https://www.facebook.com/watsonconsoles #Iam911 #WSD #911DISPATCHERS #watsonconsoles

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