Podcasts about dispatching

Like the show? Show your support by using our sponsors.   Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff Compton sits down with Kansas technician Eric Schoenberger of Holt Motor Company. Having grown up around Chrysler dealerships alongside his father, a veteran drivability and transmission specialist, Eric shares his experiences in dealer life and why he ultimately transitioned to the independent repair world. The conversation explores flat-rate frustrations, warranty and recall work, shop politics, diagnostic strategies, transmission repairs, evolving technology, and the value of ongoing training. Eric also discusses how independent shops offer less stress, and a different approach to customer service and technician growth.Timestamps: 00:00 Podcast Welcome and Holiday 00:45 Kansas Guest and Vision Talk 01:30 Shop Intro and Dealer Roots 06:03 Family Influence and Career Path 08:12 Flat Rate and Recall Frustrations 17:25 Favorite Dealer Work and Transmissions 23:03 PT Cruiser Love-Hate Jobs 25:35 Diagnostics and Techline Support 27:49 Dealer Life and Shop Politics 32:37 Misfires, Burnt Valves, and Borescopes 36:31 Pentastar Problems and Tips 41:26 Diesel Disasters 44:04 Recall Work Realities 49:21 Hybrid Battery Discussion 52:37 Leaving the Dealer World 55:47 Advisors, DVI, and Communication 01:01:38 Training Great Advisors 01:08:35 Transmission Service Debate 01:14:38 Moving to Independent Shops 01:16:27 Learning Through Service Information 01:18:46 Oddball Repairs and Old Mopars 01:27:05 Caravan Rear A/C Repairs 01:33:05 Training Events and Mentors 01:38:49 Shop Culture and Dispatching 01:40:44 A/C Diagnostics and Leak Testing 01:47:37 Parts Support Challenges 01:54:02 Technician Pay and Flat Rate 01:56:23 Gravy Work vs. Diagnostics 02:02:27 Independent Shop Mindset 02:12:28 Training and Networking 02:20:06 Final Thanks and Wrap Up Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

    Picking up where we last left off, the Tempests had returned to the Untamed West on their journey northward towards Rokasing after passing through Gloomwren Pass. Reaching the base of the mountain trail, Lakin Pez and Zaan flew down to inspect the suspiciously quiet Gloomwren. Not a single soul moved until Lakin called out and the large Boss called Mug emerged from one of the tents. Not all too bright and oddly friendly, Mug explained that he became the boss after sitting on the previous boss. When things started going topsy turvey, Mug sent the rest of Gloomwren back up the pass, stating that he didn't like going uphill, so he stayed behind.     Lakin, using his masterful wordplay, managed to convince Mug to travel with them. After all.. he can't be the boss if there's no one to boss around. Zaan then introduced the newer members of the party to THE JUG and thankfully things went rather well. Lakin and Mug grew taller for a time, Pez became a water elemental for a while, and Bogbo became an undead for a bit.     With playtime over, it was time to head out. Their path soon brought them further westward and nearer to the black scar cutting across the dunes. Whether coincidence, or correlation, a small group of Bulettes had been slain and eaten. Mug, looking for a snack himself, wandered up and was promptly attacked by a giant Purple Worm. Dispatching of the first rather quickly, a second emerged and tried to take a bite out of Cassie. Moriko turned into a rock elemental and dove into the dunes after the Worm to keep it from running away.     The battle won and wounds healed, we rejoin the Tempests now as they venture North towards Dragonshade Camp once more.   We have merch! Shirts, Candles, Buttons, Stickers, and other things are for sale on our Etsy page at: https://www.etsy.com/shop/foolsandflagons    A huge shoutout to Nick Black who made our intro jingle. Go show some love to @NickBlackMusic and his Banana Army at https://www.twitch.tv/nickblackmusic and let him know we sent you! You can check out his music on Spotify: https://open.spotify.com/artist/2JJiUnuFWy9200nltASksL?si=LIy7N---SX24Z0ktRQbUsQ If you'd like to join the community to chat with the Fools and other D&D aficionados, considering joining our discord! https://discord.gg/BjNJX5CzJj If you like what we do and would like to support us, consider donating to our Ko-Fi page at https://www.ko-fi.com/foolsandflagons You can catch us live every other Friday on Twitch at: https://www.twitch.tv/foolsnflagons/ If you'd like to see our past adventures, you can check out the VODs on YouTube at: https://www.youtube.com/c/FoolsNFlagons  

Watch the YouTube Video Here: https://youtu.be/t4i4jJeppwM Julie Andrich didn't grow up planning to run a trucking company. But when her father — a city kid who taught himself farming, failed his way into freight, and built Autumn Transport from a single truck in 1980 — passed away in 2015, Julie stepped into the seat. Now president of a 140-unit bulk carrier out of Woodbury, Minnesota, she shares the full story: where it started, how it grew, and what it means to carry on something bigger than yourself. In this episode, Julie and Jared cover the gritty origin story, the owner-operator model that fueled four decades of growth, and the leadership lessons that still echo through the building today.

A bluebird day, a backcountry mayday, and a helicopter that vanishes behind a ridge. That's where Valerie's story grips you—and it doesn't let go. Born and raised in Jackson, Wyoming to EMT parents, she spent a decade as a volunteer firefighter and EMT before moving behind the console as a 911 dispatcher. What she reveals from the headset is a masterclass in calm under pressure, interagency coordination, and the emotional gymnastics it takes to reset between tragedies. We walk through the real work of dispatch—shadowing, ride‑alongs, multi‑screen radios, and the muscle memory that frees up brainspace to hear what a caller isn't saying.To watch the full episode in studio, visit: https://youtu.be/StSMICo96aYValerie breaks down how she anticipates field needs, sends backup before it's requested, and uses tiny clues to paint a map others can't see. You'll hear the story of a child flickering a bedroom light to guide officers to a violent home, the mountain town chaos of holiday weekends and canyon wrecks, and why location is the first thing you should say when you dial 911. Then the helicopter crash: AFF goes silent, a witness says, “I think your helicopter just crashed,” and hours of searching yield no smoke, no debris, no coordinates. Valerie orchestrates ground teams, aircraft, and agencies while holding the mental picture together until a lone snowmobiler with a radio finds the wreck under trees. One rescuer dies, two survive, and a community grieves. She later voices the last call at the funeral—proof that dispatch carries the weight even when unseen. We also face the cost.Valerie describes the 3:15 a.m. calls that never leave, the cultural stigma around mental health, and the night she asked for help and got punished for it. She argues for better dispatcher training that builds anticipatory thinking and for support systems that don't brand vulnerability as weakness. Today she channels her skills into logistics—still dispatching, now without the mortal stakes. If you've ever wondered what happens between your panic and the moment help arrives, this conversation brings clarity, respect, and practical wisdom. Subscribe, share with a friend who works in public safety, and leave a review telling us what changed how you think about 911—and what you'll do differently the next time you call.

Hey, everybody! Tim, Kristen, and O'Dell are back this week to finish discussing our top games of 2025, take a look at the new Hyperpop Collection, and look forward to another great year of gaming.

Oh you thought last week was out last episode of the year? Well so did Jesse! But Dodger has dragged us back to talk Christmas traditions, seasonal burnout, and the chaotic energy of the holidays. Then we jump into game talk with board games and Jesse tackling Absolum again. Finally, Jesse sits down for an insightful interview with Chris Rebbert, one of the creative directors behind the hit game Dispatch to talk storytelling, the challenges of designing many pathing branches, and all the spoiler free talk you can handle. Are you ready to geek out this weekend? Join Jesse and Dodger on the Geekenders podcast as they bring you the ultimate dose of geekiness. From their hilarious banter to their in-depth discussions, this is the podcast you've been waiting for. Follow them now and discover why they are the number one geek podcast without a doubt. Subscribe and let the geeking begin! Theme by: MegaRan Animated Intro by: JulesDrawz Want to watch live, tune in to Dodgers twitch every Friday at 11am est/8am pst : https://www.twitch.tv/dexbonus Hosted on Audioboom. See https://audioboom.com/about/privacy for more information.

So where exactly is the dispatcher? If you're looking for a truly prototypical experience and have your railroad dispatched from afar, this episode is for you. Don Irace shares how, together with a friend, came with a way to keep the friend involved with his railroad despite a move out of state, and how that enhanced the operating experience. Don shares how you can prepare for remote dispatching and the things you'll need to make it happen.Learn more about this episode on our website:aroundthelayout.com/203Thank you to our episode sponsor, Spring Creek Model Trains:https://www.springcreekmodeltrains.com/Thank you to our episode sponsor, Tully Models:https://tullymodels.comThank you to our episode sponsor, 18Ten Designs:https://www.1810designs.com/

Galen Clavio and Scott Caulfield recap Indiana's 38–13 win over Michigan State — a dominant, businesslike homecoming victory. They break down Fernando Mendoza's near-perfect day, IU's offensive balance, the defense's steady control, and how the Hoosiers continue proving they belong among the nation's best.Presented by Homefield Apparel.

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This week on the Oakley Podcast, host Jeremy Kellett chats with Myers Buck & Jack Pinkerton, some of our dispatchers at Oakley Trucking. Myers and Jack share their journeys from shop work to dispatching, discussing the day-to-day challenges of managing drivers and loads, as well as the importance of communication, flexibility, and teamwork in the trucking industry. Listeners will gain insights into the human side of dispatching, the value of building strong relationships with drivers, and the critical role dispatchers play in ensuring both company and driver success. Key takeaways include the need for adaptability, clear communication, and understanding the unique challenges faced by both dispatchers and drivers. Don't miss this inside look at how dispatchers keep trucks on the road. Key topics in today's conversation include:Meet Myers and Jack: Backgrounds and How They Joined Oakley (1:03)First Impressions and Shop Experience (2:55)Transition to Dispatch: Learning the Ropes (7:26)Challenges of Dispatching and Building Relationships (9:23)A Day in the Life of a Dispatcher (12:15)Ensuring Drivers' Earnings and Settlement Checks (14:21)Regulatory Compliance and Administrative Duties (17:02)Building Personal Relationships with Drivers (21:04)Orientation and Understanding Driver Rules (24:22)Load Planning and Communication with Drivers (26:15)Customer Interaction and Cold Calling for Freight (29:17)Advice for Drivers: Flexibility and Communication (33:15)Company Culture and Camaraderie (34:53)Final Thoughts and Takeaways (36:41)Oakley Trucking is a family-owned and operated trucking company headquartered in North Little Rock, Arkansas. For more information, check out our show website: podcast.bruceoakley.com.

Nicole Snell, CEO of Girls Fight Back, discusses the importance of boundaries and empowerment in your role as an emergency dispatcher. She outlines some steps for healthy communication and how one person adopting these strategies can influence the whole center.For Your Information: Check out Nicole's website: https://www.nicolesnell.com/ Connect with Nicole on LinkedIn: https://www.linkedin.com/in/nicolesnell/ Watch Nicole's Tedx Talk: https://www.youtube.com/watch?v=_UETjFX0ErU&ab_channel=TEDxTalks

Does your customer service suffer when things get busy? Is your dispatch team constantly playing catch-up? When dispatching is aligned with customer service, everything changes. The right tech shows up at the right time. Urgent calls get handled with care. Your team runs smoother—and your customers feel it. In this week's episode of Cracking the […] The post Customer Service & Dispatching Alignment: Part 2 first appeared on My Contractor University | Dashboard.

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Is your dispatching team in alignment with your technicians? Do your front-line employees provide service that creates loyal customers—or are they just moving through calls? When the summer rush hits, your team's ability to communicate clearly and deliver a seamless experience can make or break customer loyalty. Clients don't just want fast service—they want to […] The post Customer Service & Dispatching Alignment: Part 1 first appeared on My Contractor University | Dashboard.

In this episode of the BulkLoads Podcast, guest Jared Holmes shares his expertise on livestock trucking operations, detailing the shift to owner-operator models and the challenges of truck insurance. He offers insights into his innovative show cattle business, emphasizing strategic growth and efficiency. Holmes passionately highlights the importance of resilience and adapting within the ever-evolving trucking industry landscape. Watch this episode on YouTube & Subscribe! https://youtu.be/UkSy8Z00jtE 2025 Bulk Freight Conference  Free Video Shoot From BulkLoads? https://links.bulkloads.com/widget/form/bfbbWKvA8xQZJKKYfc2Z   How can we pray for you? Email us: prayer@bulkloads.com Check out our companies!  BulkLoads - https://www.bulkloads.com/sign_up/create_account/?utm_source=youtube&utm_medium=audio&utm_campaign=podcast Insurance - https://www.bulkinsurancegroup.com/ Factoring - https://www.smartfreightfunding.com/  Transportation Management (TMS) - https://www.bulktms.com/ Permitting- https://www.bulkloads.com/tools/permitting/ Timestamp: 00:00 Visit to Jared's Livestock Operation 05:53 "Difficult Farming Transition" 14:28 Nebraska Agricultural Tour Insights 20:21 Efficient Cattle Breeding Process 25:43 Truck Drivers' Home Time Management 31:28 Balancing Trucking and Family Life 34:48 "No Backhauls for Cattle Sector" 37:21 Trailer Wash Incentive Plan 44:30 Trucking Loss Challenges Rates 51:57 Dispatching and Road Success 55:19 Culture of Mutual Success 58:03 "Embrace Learning and Humility" 01:03:52 "Rethinking Growth and Succession" 01:08:28 "Grateful Blessing"

Key Takeaways:Engaging board members in fundraising can be a chronic challenge for nonprofits, often due to resistance and discomfort. To enroll the board, it's crucial to make fundraising tasks feel good, easy, and fun. You set the emotional temperature for board fundraising. Your comfort level and excitement will influence the board's engagement. That's why it's important to understand your own emotional temperature and deal with it before trying to influence the board. Dispatching board members at events to connect with attendees, learn their interests, and introduce them to the organization's development team is an effective way to engage potential supporters.To effectively engage donors, it's important to release pressure by making authentic connections and allowing them to make their own decisions without pushing or convincing. Set the emotional temperature, define the board's role, release pressure, master their mindset, provide training and support, specify actions, and create a system of accountability. By doing these, you can successfully enroll your board in fundraising.  “You set the temperature. The more comfortable you are, and the more excited you are, the more passionate you are, the more they will pick up on that.” “The riches are in the niches - the more specific you can be, the more inclined they are to do it, because they understand exactly what it is that they want to do.”  “Release the pressure, make it feel easy, make it feel fun. They don't need to get anybody to do anything. The only thing they get to do is connect with people and see if there's an alignment.”- Maryanne Dersch Ask for and receive all you want, need and deserve without feeling rejected, ineffective, or pushy. Learn to manage your mindset, lead yourself and others more effectively and have the meaningful conversations that drive your most important work. Get your free starter kit today at www.theinfluentialnonprofit.com Connect with Maryanne about her coaching programs: https://www.courageouscommunication.com/connect Book Maryanne to speak at your conference:https://www.courageouscommunication.com/nonprofit-keynote-speaker

From Dispatcher to Chaplain: Brandi Powell is on a Mission Episode Summary In this episode of the First Responder Wellness Podcast, we welcome Brandi Powell, a seasoned professional with 15 years of 911 dispatch experience and 12 years of ministerial work. Brandi shares her journey from being on the frontlines of emergency response to becoming a certified Law Enforcement Chaplain. She sheds light on the high levels of stress and emotional challenges faced by dispatchers and how holistic wellness approaches can make a difference. Brandi discusses the 911 Chaplain Initiative, a program dedicated to providing tailored resources and emotional support to dispatchers nationwide. She emphasizes the critical role of chaplains in addressing the unique mental health needs of first responders and highlights the importance of recognizing dispatchers' contributions. Key Takeaways Brandi Powell's expertise: 15 years in 911 dispatch and 12 years in ministry, offering a unique perspective on mental health support. The reality of the job: Dispatching is highly stressful and can lead to burnout and emotional fatigue. The importance of empathy: Empathy is key in managing crisis calls effectively and supporting both callers and dispatchers. Wellness resources are essential: There is a growing need for wellness programs tailored specifically for dispatchers. The 911 Chaplain Initiative: A dedicated support system providing emotional and spiritual resources for dispatchers. Chaplains' role in mental health: They help dispatchers navigate stress, trauma, and emotional challenges. A supportive environment is crucial: Both workplace and home environments impact mental well-being. Seeking help is important: Self-care and professional support should be prioritized in high-stress professions. Recognizing dispatchers' contributions: Dispatchers should take pride in their work and acknowledge their vital role in emergency response. Keywords 911 dispatch, mental health, first responders, chaplaincy, wellness, advocacy, stress management, support systems, Brandi Powell, emergency services Brandi's BIO Brandi Powell is a highly respected professional with a unique blend of expertise in emergency dispatch and ministerial care. With over 15 years of dispatch experience, Brandi Powell has firsthand knowledge of the demands and challenges faced by 9-1-1 dispatchers. In addition to her extensive dispatch background, Brandi Powell also possesses 12 years of ministerial experience including certification as a Law Enforcement Chaplain, bringing a deep understanding of the spiritual and emotional needs that underpin human experiences.   Blending her dual expertise in dispatch and ministry, Brandi Powell is at the forefront of advocating for the well-being and support systems for 9-1-1 dispatchers. Recognizing the need to address the spiritual and emotional toll that this profession can take on individuals, she has made it her mission to raise awareness about the significance of holistic wellness services in dispatch centers.   Website: https://the911chaplain.com/ Follow on Socials: @the911chaplain   +++++ FIRST RESPONDER WELLNESS PODCAST Web site:  https://ptsd911movie.com/ Instagram: https://www.instagram.com/ptsd911movie/ Facebook: https://www.facebook.com/ptsd911movie/ YouTube: https://www.youtube.com/channel/UClQ8jxjxYqHgFQixBK4Bl0Q Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/first-responder-wellness-podcast/id1535675703 Listen on Spotify: https://open.spotify.com/show/2wW72dLZOKkO1QYUPzL2ih Purchase the PTSD911 film for your public safety agency or organization: https://ptsd911movie.com/toolkit/ The First Responder Wellness Podcast is a production of ConjoStudios, LLC Copyright ©2025 ConjoStudios, LLC All rights reserved.      

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Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros! Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Michael Doherty, host of AutoFix AdvisorCast. David discusses purchasing an ADAS calibration machine and a rented facility to ensure precision and reliability over subcontracting services. Lucas shares important insurance and legal insights, emphasizing the necessity of detailed documentation and subrogation to protect businesses from liability. Michael shares his experiences and tips for managing service advisor stress and maintaining high morale through appreciation and mini-breaks. 00:00 Legitimate subcontracting requires non-obligated, independent mechanics.06:52 Authorized actions misunderstood; handled fuel pump issue.14:56 Heavy objects fall gently, minimizing impact danger.20:19 Motivate service advisors; consistent kindness needed.26:15 Dispatching helps manage workflow and meet expectations.29:38 Service advisor accidentally locked outside in rain.37:08 FCP Euro offers cheaper, comprehensive European parts kits.38:13 Convenient solution found with FCP Euro kit.47:16 I allocate, restrict funds for taxes, operations.50:26 Lighting and floor variations must be considered.55:23 Insurance dispute over car repair method.59:26 Insurance decisions influenced by subrogation and discussions.

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Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series!   InteliShare  contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget.   Summary The conversation covers various topics related to fixed operations in the automotive industry. The participants discuss the recent Amplify 2024 event, the importance of the four golden metrics in fixed ops, the impact of Reynolds products on dealership success, and the focus on customer experience. They highlight the benefits of using tools like Service Price Guides, GoMoto, and Advanced Service to improve efficiency, increase profitability, and enhance customer satisfaction. The conversation also touches on the integration of Reynolds products, the value of Reynolds' customer support, and the role of technology in streamlining processes and improving productivity. The conversation focused on the various tools and technologies provided by Reynolds that have greatly improved the efficiency and effectiveness of fixed operations in the automotive industry. The use of advanced service, Service Touch, and video MPIs has increased productivity, improved customer satisfaction, and boosted sales. The integration of AI into the service process and the acquisition of ReconVision have further enhanced the capabilities of Reynolds' tools. The conversation also highlighted the importance of transparency, accountability, and customer trust in the service process. Overall, Reynolds' tools have revolutionized the way fixed operations are managed and have resulted in significant improvements in the customer experience and profitability.   Takeaways Reynolds products, such as Service Price Guides, GoMoto, and Advanced Service, play a crucial role in improving efficiency, increasing profitability, and enhancing customer satisfaction in fixed operations. The integration of Reynolds products streamlines processes and reduces complexities, leading to better results and higher dealership gross. Reynolds' focus on customer support and the development of its associates contribute to the success of dealerships and the satisfaction of customers. Tools like GoMoto and Advanced Service provide opportunities to improve transparency, increase customer engagement, and drive customer retention. The use of videos, pictures, and e-approval in customer interactions helps to educate and engage customers, leading to higher closing ratios and improved service outcomes. The automotive industry is evolving, and dealerships need to adapt by leveraging technology and providing a seamless customer experience to stay competitive and retain customers. Reynolds provides a range of tools and technologies that have greatly improved the efficiency and effectiveness of fixed operations in the automotive industry. The use of advanced service, Service Touch, and video MPIs has increased productivity, improved customer satisfaction, and boosted sales. The integration of AI into the service process and the acquisition of ReconVision have further enhanced the capabilities of Reynolds' tools. Transparency, accountability, and customer trust are crucial in the service process and can be achieved through tools like video MPIs. Reynolds' tools have revolutionized the way fixed operations are managed and have resulted in significant improvements in the customer experience and profitability.   Sound Bites "Dealerships sell hours. The more hours you sell, the more money you'll make." "Reynolds products are closely intertwined, taking out the complexities and helping dealers make more money." "More tools give your guys and gals in the front lines better results." "Dispatching, know, no favoritism. Get equal access to the ROs and sometimes technicians are caught in situations and other dealers or other places where they're fighting, you know, a human dispatch system." "Customers get happy and our technicians get paid." "You can't manage what you can't measure."   Music: Cast Of Characters-Funk Flingin' Famous Cats-Jump Street Wayfair-Solina Thruline-Just Like Me   This episode is possible with the help of VISPERIO Performance, which provides tailored solutions to ignite Automotive Dealership Fixed Operations Performance & Profit.  Find out more at: https://visperio.com/

Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series!   InteliShare  contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget.   Summary The conversation covers various topics related to fixed operations in the automotive industry. The participants discuss the recent Amplify 2024 event, the importance of the four golden metrics in fixed ops, the impact of Reynolds products on dealership success, and the focus on customer experience. They highlight the benefits of using tools like Service Price Guides, GoMoto, and Advanced Service to improve efficiency, increase profitability, and enhance customer satisfaction. The conversation also touches on the integration of Reynolds products, the value of Reynolds' customer support, and the role of technology in streamlining processes and improving productivity. The conversation focused on the various tools and technologies provided by Reynolds that have greatly improved the efficiency and effectiveness of fixed operations in the automotive industry. The use of advanced service, Service Touch, and video MPIs has increased productivity, improved customer satisfaction, and boosted sales. The integration of AI into the service process and the acquisition of ReconVision have further enhanced the capabilities of Reynolds' tools. The conversation also highlighted the importance of transparency, accountability, and customer trust in the service process. Overall, Reynolds' tools have revolutionized the way fixed operations are managed and have resulted in significant improvements in the customer experience and profitability.   Takeaways Reynolds products, such as Service Price Guides, GoMoto, and Advanced Service, play a crucial role in improving efficiency, increasing profitability, and enhancing customer satisfaction in fixed operations. The integration of Reynolds products streamlines processes and reduces complexities, leading to better results and higher dealership gross. Reynolds' focus on customer support and the development of its associates contribute to the success of dealerships and the satisfaction of customers. Tools like GoMoto and Advanced Service provide opportunities to improve transparency, increase customer engagement, and drive customer retention. The use of videos, pictures, and e-approval in customer interactions helps to educate and engage customers, leading to higher closing ratios and improved service outcomes. The automotive industry is evolving, and dealerships need to adapt by leveraging technology and providing a seamless customer experience to stay competitive and retain customers. Reynolds provides a range of tools and technologies that have greatly improved the efficiency and effectiveness of fixed operations in the automotive industry. The use of advanced service, Service Touch, and video MPIs has increased productivity, improved customer satisfaction, and boosted sales. The integration of AI into the service process and the acquisition of ReconVision have further enhanced the capabilities of Reynolds' tools. Transparency, accountability, and customer trust are crucial in the service process and can be achieved through tools like video MPIs. Reynolds' tools have revolutionized the way fixed operations are managed and have resulted in significant improvements in the customer experience and profitability.   Sound Bites "Dealerships sell hours. The more hours you sell, the more money you'll make." "Reynolds products are closely intertwined, taking out the complexities and helping dealers make more money." "More tools give your guys and gals in the front lines better results." "Dispatching, know, no favoritism. Get equal access to the ROs and sometimes technicians are caught in situations and other dealers or other places where they're fighting, you know, a human dispatch system." "Customers get happy and our technicians get paid." "You can't manage what you can't measure."     This episode is possible with the help of VISPERIO Performance, which provides tailored solutions to ignite Automotive Dealership Fixed Operations Performance & Profit.  Find out more at: https://visperio.com/

In Episode 70 of The Cool Fireman Podcast, Unkie and Brian tackle the critical topic of dispatching fires across the fire service. They delve into the crucial role that dispatchers play in the firefighting process, from the moment a call comes in to the coordination of resources on the ground. The discussion covers the complexities and challenges faced by dispatchers, including the high-pressure environment they operate in, the importance of clear communication, and the impact their decisions have on the outcome of emergency situations. Whether you're in the fire service or just curious about how these unsung heroes contribute to public safety, this episode offers valuable insights into the world of fire dispatching. Tune in for an in-depth conversation about the art and science of dispatching, and how it ties into the larger mission of protecting communities. Don't forget to subscribe and leave your thoughts in the comments!

In this episode, Jimmy Purdy and Travis May highlight social media's growing importance for attracting customers and increasing business visibility. They discuss the benefits of collaboration among competing shops rather than cutthroat competition, emphasizing the need for mutual support in addressing industry challenges. Additionally, Travis shares his experiences navigating regulatory changes and the complexities of making crucial business decisions, particularly in separating his towing and repair divisions. 00:00 Family history of the shop in Wrightwood, California.05:41 Understanding mistakes and adapting to change mindset.10:35 Limited knowledge of taxes, focusing on towing.18:13 Brand BDG group as a unified, supportive entity.22:46 Unity and support make a powerful force.30:48 Community outreach through soapbox derby race planning.35:21 Shift from niche shops to all-in-one shops.38:28 Deep customer conversations lead to tough decisions.45:44 Unidentified issues lead to expensive repairs.49:08 Charging for warranty, overlooked details, feedback vital.55:16 Learning from each other, staying ahead.59:18 Dispatching tasks and instructions to technicians effectively.01:05:15 Unexpected power of personal experience and impact. Thanks to our sponsor, Shop Boss! See how they can simplify your auto shop HERE

Joe Daniel is a Principal on the Carbon-Free Electricity Team at RMI.Our topic today is coal, specifically the "non-economic dispatch" of coal. This phenomenon occurs when coal-fired power plants deliver power to electricity grids even when their electricity is not the most cost-effective option, thereby disrupting the "merit order" of electricity dispatch. This complex topic is explored with Joe's help, as he provides insights into this intricate issue. The US electric grid is notoriously difficult to understand, and there may be moments when the conversation becomes challenging. However, Joe and Cody consistently strive to make the concepts clear and accessible.The complexity of the system contributes to the problems Joe highlights. Information asymmetry creates economic friction, which disadvantages renewables, despite their general economic superiority. Joe's work at RMI involves developing and deploying quantitative tools, such as RMI's Economic Dispatch Hub, which he will discuss. These tools aim to accelerate affordable and equitable utility de-carbonization pathways.In this episode, we cover: [2:42] Joe's background and work at RMI[4:25] Seasonality and cyclical trends in coal usage[6:20] Operation and flexibility of coal plants[10:05] Merit order and prioritizing resources based on cost[12:25] Types of resources and their cost ranking[16:01] Dispatching resources and electricity sources[21:03] Non-economic dispatch of coal and cost impacts[25:02] Public utility commissions' role in regulation[29:23] Need for transparency and market price signals[33:31] Smooth energy transition and coal's future role[39:09] RMI's role in providing expertise and assistance[40:30] Cost implications and solutions for non-economic dispatch[43:49] Public engagement in utility commission hearings[46:16] Policy and local engagement in clean energy adoptionEpisode recorded on July 18, 2024 (Published on Aug 4, 2024) Get connected with MCJ: Jason Jacobs X / LinkedInCody Simms X / LinkedInMCJ Podcast / Collective / YouTube*If you liked this episode, please consider giving us a review! You can also reach us via email at content@mcjcollective.com, where we encourage you to share your feedback on episodes and suggestions for future topics or guests.

In this episode of Freight Nation: A Trucking Podcast, host Brent Hutto is joined by Will Hopkins, Founder of BlackBox Logistics. Discover the history of BlackBox Logistics, the challenges of starting a business, and the reality of transitioning from dispatching to brokerage.

Quincy, Mike, Ali, Alys, Graig and Peyton gather to discuss a walkoff Guardians win over the persnickity White Sox. Things get weird.

Deborah from Sacramento joins hosts Kacey and Anna to discuss her journey from the National Guard and LA riots to a 27-year career as a 911 dispatcher. The conversation delves into dealing with PTS, the importance of mental health in public safety, and memorable calls, including wildfires and tragic incidents. Deborah shares her experiences of stress management, peer support, and the vital need for better mental health resources in the industry, providing invaluable insights for anyone in or entering the world of public safety. This podcast may not be suitable to all listeners due to language and subject matters. Please listen with care. Send us your comments and suggestions podcast911delta@yahoo.com Facebook: https://www.facebook.com/911Delta     Instagram: https://www.instagram.com/911deltatethered4life TikTok: @911deltatethered4life --- Send in a voice message: https://podcasters.spotify.com/pod/show/911-delta4/message

Key Takeaways:Engaging board members in fundraising can be a chronic challenge for nonprofits, often due to resistance and discomfort. To enroll the board, it's crucial to make fundraising tasks feel good, easy, and fun.You set the emotional temperature for board fundraising. Your comfort level and excitement will influence the board's engagement. That's why it's important to understand your own emotional temperature and deal with it before trying to influence the board.Dispatching board members at events to connect with attendees, learn their interests, and introduce them to the organization's development team is an effective way to engage potential supporters.To effectively engage donors, it's important to release pressure by making authentic connections and allowing them to make their own decisions without pushing or convincing.Set the emotional temperature, define the board's role, release pressure, master their mindset, provide training and support, specify actions, and create a system of accountability. By doing these, you can successfully enroll your board in fundraising. “You set the temperature. The more comfortable you are, and the more excited you are, the more passionate you are, the more they will pick up on that.” “The riches are in the niches - the more specific you can be, the more inclined they are to do it, because they understand exactly what it is that they want to do.”  “Release the pressure, make it feel easy, make it feel fun. They don't need to get anybody to do anything. The only thing they get to do is connect with people and see if there's an alignment.”- Maryanne Dersch  Ask for and receive all you want need and deserve without feeling rejected, ineffective, or pushy. Learn to manage your mindset, lead yourself and others more effectively and have the meaningful conversations that drive your most important work. Get your free starter kit today at www.theinfluentialnonprofit.com Book your quickie intro call with Maryanne here! Connect with Maryanne Dersch: https://www.courageouscommunication.com/connect

In this week's episode, we sit down with Aleks Bates, Vice President of Carrier Sales at Hammer Logistics, Host of PODcast, and a Canadian dispatcher based in Serbia. Aleks shares his journey into the industry, discusses why Serbia has become Europe's dispatching hotspot, and explains why being a dispatcher there is such a coveted position. He also dives into the differences in work ethics between Serbia and the US and shares some great advice on managing a team.Thank you to our podcast sponsors:  This episode Is brought to you by Isometric Technologies (ISO) the ultimate freight broker's secret weapon! With ISO, you'll have access to industry-wide service performance benchmarks, dynamic carrier and customer scorecards, and powerful analytics so you can understand your service strengths, address your weaknesses, and differentiate your carrier network from the competition. To learn more and get started, visit www.iso.io today.Interested in sponsoring our podcast? Send us an email at pbj@freightcaviar.com.Support the Show.

Let us now kill Joseph and cast him into some pit; and we shall say, ‘Some wild beast has devoured him.' Taught at Agape Bible Church on May 26, 2024. [34 minutes]

Join us for the conclusion of our three-part episode with Tina DeCola, retired Las Vegas emergency dispatcher. In this gripping installment, Tina recounts some of her experiences surrounding the tragic events of October 1, 2017 — the night of the deadliest mass shooting in modern U.S. history. She shares invaluable insights on crisis response and the importance of compassion in the face of tragedy. Tune in as Annie and Tina talk about the complexities of grief, faith and resilience in the wake of unimaginable loss.Keep up with Annie at instagram.com/annielobert, facebook.com/annielobert and twitter.com/annielobert Hosted on Acast. See acast.com/privacy for more information.

In Part 2 of this episode, Annie continues her candid conversation with retired Las Vegas Fire and Rescue dispatcher Tina DeCola about life in an emergency setting. From blood-curdling screams to moments of calm in chaos, Tina shares her experiences — including the toll it took on her health and how she's improving training for others. They address the importance of first responders recognizing signs of trafficking victims and treating all patients with dignity. Tune in for insights on finding passion and commitment in your calling! If you suspect that you or someone you know is in danger of being trafficked, call the Hookers for Jesus hotline at 702-883-5155 for confidential support and assistance. Hosted on Acast. See acast.com/privacy for more information.

Join Annie as she sits down with Tina DeCola, a frontline first-responder for over 20 years with Las Vegas Fire and Rescue Dispatch. Tina shares her journey and discusses her work with the Denise Amber Lee Foundation, aiding 911 professionals in coping with the emotional toll of their jobs. Tune in as Tina delves into her faith amid personal struggles, including divorce and the death of her beloved father. Stay tuned for Part 2, when Tina will share more about her calling to save lives!Learn how you can join Annie in empowering women freed from trafficking at hookersforjesus.net Hosted on Acast. See acast.com/privacy for more information.

Traxero's products help glue the business side of our industry together by offering several pieces of software, services, and hardware that integrate in a way we've never before seen. Dispatching software, payment systems, GPS, dashcams, auctions, and more. Whether you're using a pen and paper wondering if it's time to go digital or a 20-year veteran of digital dispatching wondering if there is a better way, give them a call. This episode discusses many of the integrated solutions they offer and how to receive additional information about them. We also talk a bit about how their podcast Traxero-On-The Go comes together. Our guests on this episode are: Jillian Grassetti - Senior VP, Sales & Marketing Laura Dolan - Senior Content Director Shelli Hawkins - Director of Market Engagement traxero.com Traxero On-The-Go Podcast     Show Partners: Miller Industries TRAXERO HAAS Alert Safety Cloud Emergency Road Service Coalition of America ERSCA

Today's episode features Jeremie who contacted us to discuss dispatching with ADHD. His story is inspiring and clearly unique as he worked through ADHD and developed a truly fascinating story along with some great experiences. We know many people in the public safety world who not only work through some obstacles but continue to flourish. What about you? The latest stats show we're coming up on 30,000 podcast plays in over 50 countries, so we're not sure what you're listening to, but maybe you should be tuning into ours and telling all of your friends!! Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break. Watch or listen to us on your favorite podcast platform or YouTube, Facebook, Instagram & even Tiktok www.linktr.ee/WeSpeakDispatch Thanks to our sponsor Watson Consoles – please visit them at: www.watsonconsoles.com #IAM911#WSD2023#911DISPATCHERS#watsonconsoles

Ever wondered just how critical the role of an emergency dispatcher can be? Strap in for a riveting exploration of the thin line between life and death, guided by the voices that first responders rely on in the clutch. Our episode peels back the curtain on the sometimes chaotic, always essential world of dispatcher communication, where every detail matters and a single lapse can have devastating consequences. We weave through the hazards of dispatchers providing too much, too little, or just plain wrong information, underpinned by a chilling case from El Monte, California. Brace yourself for a story that's as instructive as it is harrowing, and gain new respect for the unsung heroes behind the headsets.Laughter may be the best medicine, but when it comes to anticipating the unpredictable effects of street drugs like PCP and methamphetamine on emergency scenarios, there's no room for frivolity. Our conversation tackles the razor's edge that officers walk, where every call could escalate into chaos, and how the evolution of vehicle safety and tactical decision-making play pivotal roles in outcomes. We're not just sharing war stories; we're unpacking the profound responsibilities shouldered by dispatchers and emergency responders alike, the importance of adaptability, and the protocols that can mean the difference between a close call and a tragic one.As we wrap up, we turn reflective, drawing on personal dispatch experiences to illustrate the weight of each question asked and the vital cross-training that could enhance on-street performance. Our commitment to learning from past incidents injects an earnest call for progress over defensiveness within agencies. And for a bit of levity, we tease the arrival of an Australian voice to our lineup, promising to shake things up with fresh perspectives in the episodes to come. For those who serve, those who care, and those fascinated by the inner workings of emergency services, this episode is an unmissable journey into the heart of high-stakes communication. Stay vigilant, stay informed, and above all, stay tuned.Tickets for 1st Responders Concerts, Sporting Events, Comedy Shows and more at INCREDIBLE discounts!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showJoin our Facebook Community!Buy us a beer!Email Us! (Justin or Jason)Thanks for listening and please share the show!

Brad and Tom are back for another edition of the Great British Chiefs Show! After catching up on Tom's time off–the guys get into the Chiefs dismantling of the Miami Dolphins. Now the Chiefs head to Buffalo for Patrick Mahomes' first-ever postseason road game. In Buffalo, Kansas City will have to continue to minimize the mistakes–and find a way to get touchdowns instead of field goals. We take a look at the latest Arrowhead Pride Power Rankings–and take a quick look at the rest of the Divisional Round. Go deeper into Chiefs' fandom with Pete Sweeney as he provides expert analysis and exclusive insights directly from Arrowhead Stadium, delivered straight to your inbox three times a week. Subscribe today for a 7-day free trial and follow your Chiefs on their path to back-to-back: https://subscribe.arrowheadpridepremier.com/join Learn more about your ad choices. Visit podcastchoices.com/adchoices

Normally this episode would be a financials episode, but I have had a crazy couple of weeks and am up against a flight and won't have time to finish the books for September before it's time to record. Last episode I mentioned that we have a bit of a change in the works and that's what we are going to talk about. Haulin Assets is going to bring dispatching in house. What To Expect From Episode 139 Your 20 Dispatch has been with us since day 1 and has been a huge part of our business. I wouldn't know how to slide tandems if it wasn't for Jake. It just makes business sense for us at this point in our business to bring dispatching in house. We have known for a while this day would come and have been communicating about it for a while. To make the transition easier on both of our businesses, we are going to do it over a long time. The plan is to transition 2 trucks per month for the next 5-6 months. That will allow us time to build good processes and it will prevent a big shock in Jake's business as well. If you are interested in using Your 20 Dispatch, give Jake a call or shoot him an email, his contact info is (208) 717-1681 or jake@your20dispatch.com. Here are a few of the topics we touch on: Minimizing driver impact Sharing workload Learning process Future podcast episodes Handling direct shippers This is a bitter sweet change. In the long run, I think it will be good for our business and great for the podcast. 

TONIGHT: ; from  show begins in Delhi at the G20 and moves to Gwadar, the Chinese built port in Southern Baluchistan.  From Bamako, Mali to Moscow, Russia, dispatching the Wagner Grouo to West Africa; from a hidden airfield in South Lebanon to the caves of the Judean Desert in 132 AD; from Kabul to Islamabad; from Kyiv to Moscow; from Maui to the California Camp Fire. Much attention to the provocative remarks by the president of Brazil.  1928 Brazil

New York City will be using drones to monitor large outdoor gatherings over the Labor Day weekend. Pags gives his thoughts. PLUS...Former judge and Congressman Ted Poe breaks down the crazy political spin cycle we're in with Joe at the bottom of this hour

In This Hour: -- Jeff Hoffman, from Black Hills Ammunition, talks about bullets and the business of being an ethical company. --  The joy for both when the son beats the father at the shooting range. --  Ballistics performance learned when shooting a cow Tom Gresham's Gun Talk   06-18-23  Hour 1

#trucknhustle #podcast #trucknhustlepodcast The Keys To A Successful Career In Dispatching!! WATCH THE ENTIRE EPISODE HERE: https://youtu.be/iFqAuNoUi1k We want to know Your Thoughts on this episode!! Don't forget to Leave Comments on the video and Like and Subscribe as well!! CONNECT WITH UMAIR SAM CHAUDRY: https://linktr.ee/Uconsulting786 __________ GET EARLY BIRD TICKETS FOR FREIGHT FEST 2023!!: http://FreightFest.com FOR MERCH: http://www.trucknhustle.store FOR EXCLUSIVE CONTENT & MORE VISIT: https://www.trucknhustle.com/ __________ SPECIAL THANKS TO OUR SPONSORS!!: OTR SOLUTIONS https://otrsolutions.com/trucknhustle/ CALL (470)900-3338 GTT COMMERCIAL TIRES https://www.gttcommercial.tires/ CALL 1(800)991-6251 __________ MENTIONED ON TRUCK N' HUSTLE PODCAST: DAT POWER - The Industry's Most Advanced Load Board http://www.dat.com/power/0001922618 DAT TRUCKERS EDGE http://www.truckersedge.com/0001922618 DAT EXPRESS http://www.dat.com/express/0001922618 __________ THIS PODCAST WAS PRODUCED, RECORDED, SHOT & EDITED by Kweku KingNabi for Truck N' Hustle Media HERE IS WHAT WE USE: Blackmagic Design Pocket Cinema Camera 6K Pro: https://amzn.to/3BwRUYm Rode RODECaster Pro Podcast Production Studio: https://amzn.to/3Bw3cvW Electro-Voice RE320 DYNAMIC MICROPHONE: https://amzn.to/3BuhmxD Sigma 18-35mm F1.8 Art DC HSM Lens for Canon, Black: https://amzn.to/3FMqvUE Godox SL-60W CRI 95+ LED Video Light SL60W White 5600K Version: https://amzn.to/3HqXRtE __________ JOIN THE HUSTLE FAM ON SOCIAL MEDIA: Instagram: http://instagram.com/trucknhustle/ TikTok: https://www.tiktok.com/@trucknhustle Facebook: https://www.facebook.com/trucknhustle Linkedin: https://www.linkedin.com/company/tnhm... Discord: https://discord.gg/g8kzDNu7 Twitter: https://twitter.com/TruckNHustle Patreon: https://www.patreon.com/Trucknhustle Listen to the TRUCK N' HUSTLE PODCAST: iTunes: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/show/55GP6pf... _________ NOTE: This description contains affiliate links that allow you to find the items mentioned in this video and support the channel at no cost to you. While this channel may earn minimal sums when the viewer uses the links, the viewer is in NO WAY obligated to use these links. Thank you for your support!