Podcasts about Staffing

Send us a textIn this episode of Child Care Conversations, you'll meet Cindy Lehnhoff, a true gem with 40+ years in childcare! Cindy shares her inspiring journey from part-time preschool teacher to VP of Operations, and dishes out practical tips on flexible staffing, creative scheduling, and why part-time roles can be a game-changer. The chat also covers staff well-being, vacation policies, and the value of professional development (and conferences with duck parades ). If you're looking for real-world wisdom and a little encouragement, this is the episode for you!Check out Summer Sponsor: Childcare Business GrowthThanks for Listening

In this episode, Dio Sumagaysay, Vice President of Perioperative and Multi-Specialty Procedural Services at Oregon Health & Science University, shares how his team is using iQueue for Operating Rooms' Staff Planner tool by LeanTaaS to streamline staffing across 54 operating rooms and procedural areas. He highlights the time savings, efficiency gains, and improvements in staff morale achieved through data-driven scheduling.This episode is sponsored by LeanTaaS.

In this episode of InSights, Brad Bialy sits down with Steve Gipson to unpack why omnichannel marketing is the key to staffing firm growth in 2025 and beyond. About the Guest Steve Gipson is the Director of Sales and Operations at Recruiters Websites, bringing over 15 years of recruiting and digital marketing experience. His team has helped more than 700 staffing firms strengthen their online presence through strategy, web development, and SEO. Key Takeaways Omnichannel is not optional—it's essential. The right message matters more than more messages. Marketing consistency drives sales confidence. Growth requires meeting talent and clients where they are. The firms that adapt fastest, win. Timestamps [00:19] – Why omnichannel marketing can't be ignored in 2025 [00:31] – The danger of feeling stuck a year from now [00:36] – How to reach more clients with the right message [00:42] – Why timing determines recruiting success [00:48] – The shift from order taking to strategic marketing [00:53] – Fixing low job fill rates with smarter outreach [00:56] – Building momentum before the new year [01:02] – Omnichannel as the antidote to stalled sales [01:10] – Why more platforms mean more opportunity [01:16] – Matching firm size with marketing strategy [01:22] – Preparing now for 2026 market shifts [01:28] – How omnichannel protects firms from downturns About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He's the host of Take the Stage and InSights, two of the staffing industry's leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let's fix it – with smarter strategies and HUGE DISCOUNTS on modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they've helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at mja-associates.com.

Thank you so much for listening to the Bob Harden Show, celebrating over 14 years broadcasting on the internet. On Monday's show, we discuss current global events, including developments in Israel, Ukraine, China, and Brazil with Marc Schulman, Founder and Publisher of HistoryCentral.com. We visit with AIER.org Senior Editor Jon Miltimore about Trump's IRS staffing reversal. We also visit with author Jim McTague about the economy in Lancaster County Pa. and Governor Josh Shapiro and his political aspirations. We have terrific guests for tomorrow's show, including Florida State Senator Kathleen Passidomo, Shaun Guevarra from the Community Pregnancy Clinics, and Linda Harden. Access this or past shows at your convenience on my web site, social media platforms or podcast platforms.

Slow hour, full crew, and the till is barely moving.Most of us guess at schedules and pay for people to stand around, then we are short the minute it gets busy.This episode walks through a five-minute check that sets a sales-per-labor-hour target and shows who should be on and when.It uses the numbers you already track and takes less time than making a drink.You get a simple plan to cut waste, keep service tight, and put real money back in the drawer.What You'll Learn:

Thank you so much for listening to the Bob Harden Show, celebrating over 14 years broadcasting on the internet. On Monday's show, we discuss current global events, including developments in Israel, Ukraine, China, and Brazil with Marc Schulman, Founder and Publisher of HistoryCentral.com. We visit with AIER.org Senior Editor Jon Miltimore about Trump's IRS staffing … The post Staffing at the IRS appeared first on Bob Harden Show.

We've made it past Labor Day. Which means fall colors in some parts of the country aren't too far off, seasonal wildlife migrations are getting under way, and summertime crowds in the national park system have thinned out. Fall is a glorious time to be out in the park system. The question right now, though, is how will the park system be functioning come October? That's a very pertinent question, because the federal government is facing a shutdown on September 30 if Congress can't come to terms on a budget for fiscal year 2026, which starts October 1. To consider the possible options, Kristen Brengel, the senior vice president for governmental affairs for the National Parks Conservation Association, joins Editor Kurt Repanshek to discuss the situation.

In staffing, your applicant tracking system (ATS) may feel like both a lifeline and a limitation. It's great at storing resumes and ensuring compliance—but does it actually help you nurture candidates, align with marketing, or forecast sales? In this episode, host Alexandra Whitmore is joined by Abigail Allen, SVP of Sales at SmartBug, to tackle the big question: Is it time to fire your ATS? Together, they explore:

Durham County EMS workers made nearly $2 million in overtime and worked more than 30,000 hours of overtime in just one year, according to reports obtained by WRAL Investigates through a public records request. It's an example of the need for additional employees: 22% of positions are vacant. WRAL Investigative Reporter Sarah Krueger speaks on the concerns and potential solutions.

Staffing Crisis, and Accountability in Perfusion Practice.

Many church leaders think of their staff as family. But if they're family, can you fire them? Jon Gordon has coached hundreds of professional sports teams and companies and explains what it takes to make the tough calls, including firing people you see as family.  

Send us a textThe moment Casey Wagonfield's now-wife and her six-month-old son entered his life, everything changed. After years of job-hopping and questionable decisions, he suddenly faced a profound realization: "Now I've got responsibilities and a little human to take care of." This awakening marks the beginning of a remarkable fatherhood journey shared in this heartfelt conversation.With raw honesty, Casey opens up about adopting his oldest son at age eight, revealing the beautiful truth that fatherhood transcends biology. "I'm his, he's mine," Casey affirms, describing how he's the only father his son has ever known. This chosen relationship forms the foundation of a blended family that now includes three children. Listeners will connect with Casey's candid admission about the differences in parenting boys versus his daughter: "You can't talk to her like you talk to the boys" – a learning curve many fathers experience.The conversation explores how Casey's own upbringing shaped his parenting philosophy. Raised by parents who emphasized honesty and accountability, these values became cornerstones in his own household alongside faith, which grew central to their family through his wife's influence. A particularly touching moment comes when Casey shares his pride in his son's spiritual journey and requests to be rebaptized – a decision made entirely on his own.Working parents will find Casey's struggle with work-life balance deeply relatable. After spending six months working in North Carolina while only coming home on weekends early in his career, he recognized the need for change as his children grew. This balancing act between professional ambition and family presence represents one of modern fatherhood's greatest challenges, as does teaching children to remain humble despite material comfort.Casey leaves us with three powerful pieces of advice: spend more time with your kids, talk to them (and encourage them to talk to you), and keep them humble. These principles form the foundation of intentional fatherhood, creating a lasting impact. Whether you're a new dad finding your way or an experienced father looking to strengthen your connection with your children, this conversation offers both inspiration and practical wisdom for the journey.Support the showPlease don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!

In this episode of The Rainmaking Podcast, Scott Love sits down with Patrick Morin, CEO of Transact Capital, to discuss how rainmakers can maximize their time at conferences. Patrick shares proven strategies that have generated millions in business, from doing research and segmenting attendees before arrival, to positioning yourself in the right places—like across from registration desks or in the front rows of sessions—to build meaningful connections. He emphasizes preparation, authenticity, and focusing on relationship-building rather than selling. Patrick also highlights post-conference follow-up tactics that strengthen client development, such as sending short, thoughtful notes and sharing industry intelligence without expecting anything in return. He stresses the importance of speaking opportunities, attending offsite events, and maintaining high energy throughout the conference to create loyal connections. His practical insights show how professionals can turn conferences into powerful rainmaking opportunities. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/m2BP_nXHcNI ---------------------------------------

IN THIS EPISODE...Sarah Fortier is the CEO of Outwitly Inc. She shares her journey from industrial design to founding Outwitly in 2016, initially as a consulting firm and later focusing on staffing. Fortier emphasizes the importance of proactive contractors, effective onboarding, and maintaining a supportive community through Slack and coaching. She stresses the importance of stakeholder savvy in managing client relationships and the adaptability of blended workforces in response to industry shifts. Outwitly, Inc. is an eight-figure UX and service design staffing agency. They specialize in helping clients build high-impact teams by placing UX and service designers on long-term contracts.------------Full show notes, links to resources mentioned, and other compelling episodes can be found at http://BlendedWorkforcesAtWork. (Click the magnifying icon at the top right and type “Sara”)If you love this show, please leave us a review. Go to http://RateThisPodcast.com/blended Love the show? Subscribe, rate, review, and share! Be sure to:Check out our website at http://BlendedWorkforcesAtWork Follow Karan on LinkedIn, X, and InstagramFollow SDL on LinkedIn, X, and InstagramABOUT SHOCKINGLY DIFFERENT LEADERSHIP (SDL):This podcast is brought to you by Shockingly Different Leadership, the go-to firm companies trust when needing to supplement their in-house HR teams with contract or interim HR, Learning, and Culture experts to assist with business-critical People initiatives during peak periods of work. Visit https://shockinglydifferent.com to learn more.-------------WHAT TO LISTEN FOR:1. Sara's journey from UX design to building a successful staffing agency.2. Qualities and mindsets that make external talent thrive in blended workforces.3. Strategies for helping contractors feel connected and supported, even when remote.4. Balancing business profitability with contractor well-being and client satisfaction.5. Tips for effective onboarding and integration of external talent.6. Advice for organizations considering blended workforces for the first time.7. What soft skills are most important for success as a contractor?8. How can companies foster a sense of community among external team members?------------FEATURED TIMESTAMPS:[2:20] How Sara balances family life and a demanding career[3:40] Sara's transition from industrial design to launching a staffing agency.[6:07] Outwitly's approach to partnering with organizations to build high-impact teams.[7:33] Advantages of using contractors for flexibility and business...

Nate Goodman's path from church ministry to leading a fast-growing accounting firm is anything but ordinary. Episode 76 of CPA Life kicks off part one of John Randolph's two-part sitdown with Nate, the founder and president of Goodman CPA, to unpack how his faith, passion for helping others, and commitment to God's purpose have shaped his mission to challenge the status quo and build a people-first, purpose-driven practice. Nate shares insights on dealing with rapid growth, the lessons he learned from his firm's early struggles, and the depth of his focus on generosity and community impact as a core firm value. He also discusses the firm's focus on advisory services, the shift to subscription-based pricing, and how Goodman CPA is empowering business owners and transforming communities. Don't miss this inspiring look at what it means to do accounting differently from the ground up. Get the full show notes and more resources at CPALifePodcast.com  

Der Podcast mit Tricks, Tipps und Hilfe für Ihre Herausforderungen und HR Strategien. Experten und spannende Persönlichkeiten aus der HR Branche verraten Euch Ihre Hacks aus den Bereichen: Recruiting, Talentmanagement, Employer Branding, Staffing, Personalwesen, HR Tech [HR Technologie und HR Innovationen], Personalführung, Weiterbildung, eLearning, Leadership & HR Management, internationales Human Resource Management, Learning & Development, Retention [Mitarbeiterbindung & Employee Benefits], Leadership. Payroll, Lohn & Gehalt, Entgeltabrechnung, Corporate Health, Arbeitsrecht.

In this episode of Atlanta Business Radio, host Lee Kantor sits down with Starr Douglas, Founder & CEO of an AI-powered staffing platform transforming the hospitality industry. Starr shares why the hourly labor market is broken, why hospitality was the right place to start, and how flexibility--not just pay--is key to solving staffing shortages. She […] The post FrontHouz: Solving Hospitality's Staffing Shortage with Tech & the Gig Economy appeared first on Business RadioX ®.

Z-BUF, Staffing Crisis, and Accountability in Perfusion Practice.

Tired of staffing headaches slowing down growth? We're joined by Wes Kauffman (FASTSIGNS multi-unit owner) and Binsi Das (Sagan). This webinar tells the real story of how global talent helped transform FASTSIGNS franchise operations and why this model is now being adopted across other franchise systems. This is a live recording originally recorded on August 29, 2025 at approximately 1 PM Eastern Time USA. Ready to talk about franchising your business or help with your franchise efforts? Book a complimentary consultation with one of our consultants: https://bigskyfranchiseteam.com/consultation-routing/#callSubscribe to our other podcast: Multiply Your Success: https://www.multiplyyoursuccesspodcast.com/ Subscribe to our other podcast: Franchise Your Business: https://open.spotify.com/show/7Ff8rTBR1Oykv4dIOOBdhnLearn more about our guests:https://www.fastsigns.com/lancaster-pa/Linkedin: www.linkedin.com/in/wes-kauffman-95ba5b13Twitter: @wes_kauffmanLinkedin: https://www.linkedin.com/in/binsi-d-17256a90/Twitter: https://x.com/BinsiDevadasanhttps://saganpassport.com/https://signtalentsolutions.com/Wes Kauffman is a systems-driven entrepreneur and operator who builds businesses that scale. He leads Concordia Holdings, which owns and operates the largest franchise groups in the Rolling Suds andFASTSIGNS networks. Wes is also the founder of Sign Talent Solutions (STS), which sources and places global designers, project managers, and sales assistants for the FASTSIGNS network of franchisees—while helping owners codify simple, effective SOPs. A data-driven builder with a bias for action, he focuses on operational excellence, talent pipelines, and durable growth.Binsi Das is the Managing Director at Sagan, where she leads global operations, product development, and automation strategy for a rapidly scaling talent platform. With a background in executive operations and systems design, Binsi has helped hundreds of businesses streamline recruitment, optimize offshore hiring, and integrate global professionals into high-performing teams. She has architected Sagan's approach to candidate pipelines, process standardization, and community-led support for both employers and global talent.ABOUT BIG SKY FRANCHISE TEAM:This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759. The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions. References to external data sources, studies, statistics, or other third-party content are not claimed as our own unless explicitly stated. We do our best to provide proper credit and citation where due. If we unintentionally fail to cite or credit a source, please let us know, and we'll gladly correct it and provide the appropriate acknowledgment."

Health issues were to the fore in more ways than one this week. There was a very public back and forth between the Health Minister Jennifer Carroll MacNeill and BAM in relation to the National Children's Hospital. Closer to home on Galway Talks we focused in on the Rare Diseases Strategy which is being developed for the next five years up to 2030. There are calls for expansion of rare diseases tested for, but also reliability of said tests. While plans and strategies are important, ultimately it is delivery of changes and implementations of health recommendations that will make differences on the ground. We got to see the real human impact of that when Renmore mother Roisin Costello joined us alongside Anne Lawlor, a founding member and chair of 22q Ireland. Very poignantly at the end of the interview Roisin laid bare that due to inaction on implementing changes other families have gone through similar situations to her family as genetic anomalies have not been caught by the screening system. She wants to see and has renewed her calls for a centralised screening lab here in Ireland so that nothing is missed by health officials. Giving families the medical advice they need by making them aware of all the factors going into subsequent pregnancies. BreastCheck missing screening targets for a second year running also made headlines locally here in Galway. We covered it with Prof. Michael Kerin who is over the cancer programme locally and Edel Shovlin the COO of the Irish Cancer Society. Staffing dominated the changes needed alongside implementation of recommendations and completed promised infrastructure projects. In more positive news for service users and family members in Loughrea, the Seven Springs Day Centre fully reopened this week following a long campaign from the Loughrea Concerned Citizens Group. Mattie Quinn heralded the reopening and put it down to people power, adding that “they won't be going away” anytime soon. The Presidential election has remained in the focus and this week on Galway Bay FM we heard calls for grassroots Fianna Fáil members to be given a say in who will contest the race for the Áras. Loughrea area Cllr. Michael Regan hit out at the top brass of the party and expressed his support for Eamon O'Cuív. He wants to see a democratic process opened up without delay. We should hear more on the next moves from Fianna Fáil next week when the Taoiseach discusses options with the parliamentary party. Meanwhile, two Ministers from the party were on Inis Oírr this week to announce the first announcement of the NDP spending ahead of Budget 2026. The island will benefit from over 35 million euro investment in its pier, some 20 years on from when the project became one of the many victims from the financial downturn. Better late than ever and a shock to islanders, planning will now begin in earnest to get the most out of this massive infrastructural boost to the area. Don't forget we are out and about on Friday next the 5th of September for Community Matters! We will be covering Kilnadeema Leitrim from Finnerty's Mills in the heart of Southeast Galway. Join us on the morning between 9am-12pm if you are in the area. Galway Talks Galway Talks with John Morley is the flagship show on Galway Bay FM and broadcasts Monday to Friday from 9am to 12pm and is the most popular talk show in the Galway region. The current affairs show features a mix of breaking news, human interest stories, sport, entertainment, history and live music. From local and national politics to community issues, voices from across the county and beyond discuss and debate the major events affecting Galway, the country and the world. There's a lighter side too as we feature the stories of local characters, the talent of Galway's arts scene and debate the county's many sporting achievements. To listen back to previous shows see here.  Meanwhile. Galway Bay FM News provides trusted, comprehensive coverage and analysis of local, national, and international stories. Tune in every hour, Monday to Friday, 7am to 6pm, with breakfast updates at 7:30 and 8:30. Catch the multi-award-winning FYI Galway from 5pm for all your news and sport, along with traffic and business information. And if its sport you're after -Listen live to Galway Bay FM Sport on the hour from 7am to 6pm, Monday to Friday. For all your local, national and international sports commentaries, fixtures and results check out Over the Line on Fridays from 7pm to 10pm, Saturday and Sunday Sports from 1pm – 6pm and Mondays from 8pm to 10pm. Download the Galway Bay FM app to get the latest stories on the go and stay connected on Facebook, Instagram and X   Morley's Mouthfuls

Is your CRM helping you drive placements—or just creating more admin work? In this episode of SmartBug on Tap, host Alexandra Whitmore (VP of Sales at SmartBug Media) sits down with Casey Peddicord (Senior Director of Channel Sales at SmartBug) to uncover the biggest mistakes staffing firms make with CRM strategy—and how to fix them. From poor adoption and messy data to clunky handoffs between recruiters and sales, Casey shares why so many firms struggle to get real ROI from their systems—and what a healthy, revenue-driving CRM should actually look like. You'll learn: ✅ The top pitfalls staffing firms face with CRM adoption and usage ✅ How to spot the warning signs your CRM is costing you placements and revenue ✅ What separates “using” a CRM from optimizing one ✅ How HubSpot helps break down silos between sales, recruiters, and marketing ✅ Practical steps leaders can take today to improve CRM performance Whether you're relying on a legacy staffing CRM, piecing together spreadsheets, or trying to integrate an ATS with your tech stack, this episode will help you rethink how CRM strategy should work for your business. ⏱️ Key Highlights: [01:08] Why recruiters resist CRM adoption (and how leadership buy-in changes everything) [02:32] Data overload: when CRMs become a chore instead of a growth engine [03:55] Missed placements: spotting signs your CRM is quietly draining revenue [06:25] Using vs. optimizing a CRM — why it's the difference between record-keeping and revenue-driving [12:20] What a healthy CRM system looks like for staffing firms today [16:56] Breaking down silos: aligning sales, recruiters, and marketing inside your CRM [22:04] How HubSpot automation turns handoffs into handshakes [27:21] The role of AI in scaling recruiter productivity without losing the human touch [30:04] A quick-win staffing metric you can improve this week [32:03] The mindset shift: moving from “reporting tool” to “revenue tool” [33:52] How SmartBug helps staffing firms customize and optimize HubSpot for growth

This week, LJ and Rob right a long-standing wrong of the podcast. They finally have Tom Erb, CEO and Founder of Tallann Resources, on the podcast.Tom has been the staffing sales consultant of choice for the staffing industry for 15 years.Tom shares with the crew:His thoughts and overall impression on the macro winds facing the industry.What is and is not working for staffing sales.AI's impact on staffing so far.With conference season fast approaching, you can catch Tom speaking and in attendance at most, if not all, of the upcoming shows.Thank you to our sponsor, Leap Advisory Partners.Please remember to rate, review, and share the show wherever you tune in.

Kiera and Kristy break down a few reasons why your practice might not seem (or might not be, period) to have any money. They touch on how to find your profit point, knowing your debt, staying on top of collections and AR, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera. And today I have Kristy with me and I'm super excited because today is one of my favorite things to do as consultants and I call it office autopsy. ⁓ Don't worry offices, this is a mix of a few offices because believe it or not, offices think that they're on individual islands and believe it or not, you're not. ⁓ Multi-practices actually struggle, they actually do the same things that you struggle with. And so we just wanna make sure that we bring, we're not going to ever disclose who this office is.   We will mix a few offices together, but I think for people to see what the office's pain point was and then what as consultants were able to do. Kristy, we have some really fun ones. so Kristy and I decided we wanted to podcast today about some office autopsies of what, hopes to help more offices. So Kristy, welcome to the show today. How are you?   DAT Kristy (00:48) Good, thank you. Pleasure to be here.   The Dental A Team (00:50) Of course. Well, I'm super happy because I think the one that we run into a lot ⁓ is we call it cash flow row or cash flow woes, like whatever you want to talk about. But it's really when an office comes to us and they seem to not be able to figure out what's going on. ⁓ They feel like they're producing. Sometimes they're producing, sometimes they're not. So we'll kind of discuss like how to know if you're producing enough or not. But then they feel like they just like have no cash. And so giving some background.   Like I said, I'm going to blend a couple of practices together, but we have kind of going to do like two simultaneous ones. One practice was producing really, really well, but literally the owner felt like they had no money. We're talking like flat broke, felt like they were completely going to go under, had no money, but yet their production numbers were really good and their P &L looked really good. And we're just like, it showed on the P &L. I think, Kristy, you'll find this too, offices get so frustrated.   I got so frustrated and angry with my CPA when they said, well, Kiera, like according to the numbers, you have money. And I'm like, great, high five, jerk. I have no money in my bank account. Like it's the most infuriating feeling in the world of my CPA tells me I should have money, but there's no money. Flip that too on the other side when a practice isn't quite producing what they need to be producing to pay for their expenses. And they feel like they have no money and they are flat broke, which in reality that practice is flat broke because they need to produce more or they need to cut.   So we're gonna kind of dig on both sides of these with office autopsies of what we see, what we've been able to do. And let's start, Kristy, on the side of what do we do? Like, okay, first step, how do we find like the profit point? Like, how do we figure out what should an office be producing? Because I think that's also infuriating when doctors are like, but I'm just producing. I feel like I'm trying to out-produce my problems. Like, I don't know how to produce more. ⁓   how do you, Kristy, as a consultant, come in and help offices just gain that clarity? Because I think sometimes when we know the North Star and we know what we should be targeting, it actually becomes a lot easier to then build block schedules and then figure out what our overhead should be. But how do you help offices even dig into that? As point one to figure out, let's autopsy both of these practices, I think this is step one to really getting clarity.   DAT Kristy (03:00) Absolutely. I agree with you, Kiera. ⁓ The first step is to understand how much we're paying for things. What is the cost to keep the doors open? You know, we talk about overhead, right? But what is overhead? It's everything that we have to pay within a month. Rent, utilities, staffing, right? The other thing that I want to point out is many doctors don't include themselves in that. And I definitely want to pay them   The Dental A Team (03:16) you   DAT Kristy (03:30) Just like if they were an associate in the practice and so we want to include that in that overhead cost if you will and find that What I like to call profit point so we know where we're what's our? BAM right   The Dental A Team (03:48) bam, that bare ace minimum, like what do we have to   do? It's kind of like in real life. I mean, I think all of us have a bam in real life. You know what your mortgage or your rent is. You know how much it costs you to like do your groceries. You know how much daycare is, you know how much it costs you for like your Amazon spending. And some of those are fixed costs. So fixed are like your mortgage or your rent. You can't really change those. Those are fixed for you. Yes, like I get it. The semantics, we're not CPAs here. We're not like, that's not our world.   The semantics are can you change your rent? Potentially you could go find somewhere else. That is an option you could do. But most of the time those are pretty fixed. Just like our utilities are pretty fixed. You can be like my husband where literally our AC goes off at 6 p.m. at night. He freaking freezes us until 6 o'clock to save on these utilities until 9 o'clock. It drives me wild. I'm like in a hoodie freezing, shivering. And then the AC goes off and I'm like roasting. It's really entertaining because he wants to save the $3.   But genuinely speaking, like you're not really going to be saving on those fixed costs. are some fixed ones. Staffing is usually pretty fixed. However, we could add team members or take team members away. So therefore it's not as fixed. But like you said, Kristy, I think it's figuring out in a practice and agreed, doctors should be paid. Like nobody, think that that actually causes more stress for owners. If you don't even know what your paycheck is or you're just taking draws, because then how do you budget your life on a up and down volatile paycheck?   I think that creates a lot of stress versus like, okay, great. Let's just put you at a hundred grand or let's put you at whatever is a reasonable salary. Talk to your CPA. They'll be able to give you that. ⁓ And that can be agreed with Kristy. I like to pay you as an associate, but if right now the practice can't support that minimum should be a reasonable salary of say a hundred grand. So that way you can at least bank on that of getting that paycheck in your practice. Sometimes you have to adjust that, but generally speaking, if we at least give you some type of certainty and clarity,   that's going to help you then be able to budget your life around that too, in addition to budgeting your practice.   DAT Kristy (05:49) Absolutely. In fact, Kiera, sometimes even with startup doctors, I like them to even keep a spreadsheet of their production as if they were paying them as an associate. And then when they start to get profitable, we can back pay those wages. But definitely they have to take care of themselves first. ⁓ I've even seen where they get a little bit of animosity if not, right? Like, staff's driving these cars and they're getting their nails done and they're doing   The Dental A Team (06:00) Agreed.   Mm-hmm.   DAT Kristy (06:19) and I can't even pay myself. So I think it's very important that we understand what that is and work toward that, number one, if we're not there. And then if we are there, adding additional ⁓ percentage to that, which us as consultants can help guide that depending on your goals. If it's paying down debt, paying you as an owner doctor.   ⁓ And you know, we follow the EOS system, so adding those buckets for taxes and those sort of things that come up and we can be prepared for.   The Dental A Team (06:55) Yeah, no, I think it's brilliant, Kristy. And when you said that, I agree. You don't want to not be paid in your practice, because that gets, A, it's stressful, and B, it's annoying, and C, you've got all this debt on you. ⁓ But I also think when we're looking at our practices, there are pieces, so when doctors are like, I'm not getting paid, I just want to remind that sometimes we're being paid through things running through our practices. And so we've got to be careful, because that is,   Like if you didn't have your practice, you'd be paying for that out of pocket. And so that is technically part of your salary, doctors. And I don't want to be the like balloon pop girl over here. I do want to be realistic because a lot of times doctors are like, I'm not making money. And I'm like, but you forgot that these things are running through your practice. So you are being paid for those or those things are no longer coming to you, which is totally fine and legal. Talk to your CPA. Like we want you to do that. There's nothing wrong with it.   But when we're looking and we're like stomping our foot saying we're not being paid, sometimes I even have to remind myself of like, yes, but Kiera, if you didn't have the business, all those costs would be coming out of your W2 paycheck, not your business right off. So agreed with Kristy, when we're looking at this, step one is let's find that BAM, let's find that profit point, let's find out what you have to produce. And then from there, what we need to find out is also in addition to that, how much is our debt?   Because a practice should not have to be covering your debt, but you as a human needs to be covering your debt. So if your student loans, your practice loans, things like that, the practice isn't necessarily a poor performing practice. You just have all this excess of like, my gosh, I have to pay this off, which that's real life for you. And I think that's the difference of a CPA's bookkeeping for you versus your real life living through it. And I can tell you from personal experience, like this is very hard. Sometimes practice loans do go through your   your practice profitability. Again, this is pending on your CPA and how they recommend you do it. But most of the time your student loans and different things like that don't run through the practice. So, but you as a human need to have enough money to be able to pay for all those things. So I think it's finding out the practices, BAM, like Kristy said, finding out your personal BAM, because that might be different. And then from there, let's tack on 10 to 20 % beyond that. So let's say you know you've got to produce 50,000. Well, awesome. 10 % of that would be 55, adding   20 % excuse me, so 10 % of that is going to be an additional $5,000. To do 20 % of that's going to be an extra $10,000. So if I know I've got to do 50, I've either got to produce 55 or 60. Now that becomes much easier and I know beyond that I'm going to have 10 to 20 % leftover of the practice after everything's spent. Our ideal is to get it to where your 50,000 is 50 % of your practice and there's 50 % quote unquote profit beyond that. Now again,   that profit is a little bit funny because if we're doing a 50 % overhead and 50 % profit, doctor salaries usually are not included in that. If doctor salaries are included in that, then usually it's a 20 % profit at the end of that. So I know those two numbers feel a little like disjointed. They've been very disjointed for me. So if you're doing true overhead, we want it at 50%, 30 % doctor pay, 20 % profit. If you want to combine it all together, then it would be 80 % quote unquote overhead, 20 % profit. Now that 20 % profit though,   does technically pay for debt services. So watch that. You might need to scale down our 50 % down a little bit more or 80 % to then be able to offset that. So hopefully that wasn't too confusing for everybody. This is why we're consultants. This is why we help you. But I think when you understand like either need a 50 or an 80 % ultimate goals, we're trying to get 20 % cashflow at the end of the month. think for me, that's like the easiest thing. Like, okay, if I'm producing a hundred grand a month,   I want 20 % of that, so that's 20 grand. So like I'm trying to do easy numbers for all of you. I want 20 grand after everything's paid to still be remaining. Now, one other kicker as a business owner is that 20 % is also taxed. So don't forget that that gets taxed. So if you're at a 30 % tax bracket, well, you gotta take 30 % of 20 grand and then the rest of that you can spend. And this is why I think owners get so frustrated, because it's like, oh my gosh.   Like just tell me how much money I can have. And when I talked to a CPA and Kristy, I think you come across this, like our whole lives up until owning businesses, we've been paid at the W-2. So everything we got paid, we were able to use. Well, now as business owners, everything we're paid, we don't get to use. That's not the way the game works. ⁓ And it's due to write-offs and different pieces like that. So I think just knowing the rules of the game, I remember being so fresh with my CPA and I said, I like you're playing Monopoly with me. Like just tell me the dang rules.   So, and like, don't tell me like, no, you can't pass go, but you can pass go if you do X, Y, Z, but then like, no. So it's really, you've got to have a profitable practice of overhead. That's what we as consultants are really obsessed with. You also as an owner need to be responsible of how you spend. That's not to say you can't spend, but you do need to spend responsibly and you do need to set aside your taxes. And I think when you have all those pieces set up, then you can have guilt free spending because you're paying yourself.   Plus, you know what your true profit is. You've saved for taxes, you've saved for a rainy day, like Kristy was saying. We can put buckets into place to pay down more debt. You can put buckets in place for emergencies in your practice. You can put buckets in place for ⁓ vacations. I have a doctor I was just talking to on Alaska cruise and I was like, how's that bucket working out for you? And he's like, I love it, Kiera, you set it up for me. And I know how much I can spend on vacations. I know how much of my paycheck goes into that portion. He also used to spend an absurd amount on CE. So we set a true budget of how much CE money he could use.   But that's kind of where you then as owners aren't just trying to waffle through this and actually can figure out those profit points. And I do think, Kristy, like as much as we've belabored this so much at the beginning of this podcast, I feel this foundational piece is what makes owners crazy because they don't know the rules of the game. So they start spending all the money. Then you get this huge tax bill. Then you feel mad. Then you feel like you have no money when it's like, no, you did have money. just we accidentally spent it. So now we got to make up for it later because we didn't put these rules of the game into play.   Kristy, you might have a simpler way to do that. What are your thoughts around that?   DAT Kristy (12:49) No, I agree with you 100%. Otherwise, what I find is, you know, business owners, doctors, they just come up with this arbitrary number that they want to hit. But again, just because we're producing something doesn't mean we're profitable. And so they go together, but we have to understand the difference.   The Dental A Team (13:12) I agree. And I love that you said that because production feeds the ego and profit feeds the family. And so it does not matter what you're producing. And I agree with Kristy. It's like, I want to produce a hundred grand. I want to produce 200 grand. Well, high five. Let's help you do that. But on the flip side, let's make sure your expenses are there. And there's another practice I'm thinking of right now where they're like, we have no money. And I'm like, all right, if we have no money, truly it's let's do the checklist. Number one. Like, do you see me even scratch my head? I'm like, if you're not watching the video,   Just know when I hear people say, don't have money. I'm like, all right, it's either a production issue or a spending issue. It's one of the two. So just know those are the only two levers for when you're saying, I don't have money. It's either actually there's a third. There's technically a third. And that is a collection issue too, because we're either not producing enough. And if we are producing enough, we might not be collecting enough. And if we're doing both of those two things, then it's a spending issue. So let's break it down to this office autopsy. Kristy, let's go for a practice that is producing enough.   they don't have money, how did you fix or how did you find out that this practice had a collections issue?   DAT Kristy (14:14) Yeah, well number one we would look at.   How much was their net production and how much are they currently collecting? My minimum benchmark is always to be at 98 % or higher. Obviously, if we can get reservation fees to pre-collect on things, we may see that up a little bit higher. But if they're not at that 98%, what can we do to get them there? What's getting in the way? Is it patient? Is it insurance? Are we not submitting clean claims and getting them back in a timely fashion?   The Dental A Team (14:26) Agreed.   DAT Kristy (14:47) ⁓ But definitely that would be the first place to look.   The Dental A Team (14:51) Yeah. And so Kristy just said the benchmark. If you're not at 98 % collections, then there's a problem. Second piece is look at your AR and if you have more than one month's worth of production in your AR, we also know it's a collection problem. So when we diagnose on this practice, I remember we talked to a doctor and they're like, Kiera, I have no money. Kristy, I have no money. And I remember we're like, so actually you do have money. Believe it or not, the money is there. It's just sitting in uncollected amounts. So Kristy, you even went with another office and like they didn't have money and you just straight up called.   You like went with the office manager and you guys just picked up the phone and started calling on balances to get the money. And I really want doctors to know, and Kristy, I think this is the infuriating part as a consultant where I'm like, no, like you're producing well, you just have to collect the money that you're producing and don't like, don't even feel bad about it. So what do you do for teams that don't want to collect, that have these big ARs? Like what are a few simple steps? Like if that's my practice, I'm-   Hi, Kristy. I'm the doctor today. My team, this does not want to collect money and I feel like I can't pay any bills. What do you do in that scenario as a consultant, Kristy?   DAT Kristy (15:53) Yeah, well, I think we have to dig deeper into their own, like the team members own biases and what's getting in the way and get them comfortable to realize that we're not doing good by our practice and or patients if we're not collecting those balances. So, you know, really seeing what's the roadblock and let's work through it to overcome it because people deserve the care. Patients deserve to be healthy and   And part of that is also paying for the treatment, right? So just digging deeper, figure out what's getting in the way and helping them to overcome, create some verbiage for them to feel confident in being able to collect.   The Dental A Team (16:39) Yeah. And Kristy, I think you do an amazing job as a consultant. think this is where I love being consultants is like, you will actually help them sometimes call on accounts and help them see how easy it is. And ⁓ I also think when we're looking at AR, let's get our best bang for our buck. like, let's sort it to biggest balances and let's call on those first. Like, let's figure out different pieces. And like you said, there might be a myriad of reasons why your team members don't want to collect. don't think typically it's due to the fact that they don't want to collect. I think they're just scared. There's fear.   They're afraid of a patient being mad. They're afraid of not being able to explain the balance on the account. They might not understand why insurance is denying claims. Billing is a whole black hole, just so doctors understand, like there are a lot of nuances there. But I think on that side, if you are producing, like I remember this practice, they are producing like 150 to 200. And I was like, what do mean you don't have money? And we looked at the P &L and we're like, no, according to your P &L, you have money here. And we just realized it was a lack of collection process.   We implemented that Kristy, you helped this practice. They implement, they started collecting and now the doctor's like, wow, like two months later, I feel like I'm like happy as a clown because they literally have money now, but the money was there all along. And that's really like, I think a myth to dispel on this office autopsy is a lot of times the money is actually there. We're just not collecting. We don't have the correct processes in play to do correct insurance verification, to have better estimates, to collect in practice, to then have better ways that we are posting payments.   We don't have a process for how we're calling patients and insurance. And if you don't have that whole process dialed in, that can actually get really daunting for a practice. But Kristy, let's flip sides to the other dark side of this coin where they might not be producing enough. So like we said, it's either a production process, a collection process or a spending process. What do we do on the dark side where they're not producing enough? Like that's scary to me. So what do you do on that? I think there's like two zones here.   DAT Kristy (18:33) Yeah, absolutely. Well.   Number one, once we figure out that benchmark, typically, Kiera, we go and look at how much are they diagnosing, right? If we're looking to hit 100,000, we typically need to be diagnosing minimum three times that number ⁓ if we want to hit it, right? So where are we with diagnostics? And then where are we in case acceptance? how, if we are diagnosing that much, how much are we   actually getting patients to say yes to that treatment if you will.   The Dental A Team (19:09) Mm-hmm. And I think, Kristy, great point on that because it's twofold on this dark side of the coin of if we're not producing, are we diagnosing enough? And if we're diagnosing enough, are we closing enough? And those are two different people actually in this scenario. So doctors, have to diagnose. And if you're a doctor who's scared of diagnosing a couple tools, it's OK. I always tell doctors, it's your moral obligation to diagnose. As a patient, if you were to go in and there was someone who saw   Let's say you did a scan, I've had multiple MRI scans on my brain. Do you know how mad I would be at a doctor if they chose, because like they don't know if I can afford it, if I don't wanna hear the bad news or like whatever it is, they choose not to tell me what's on my brain or a broken bone or if I've got something in my blood work, I would be livid. And yet doctors, you're diagnosing, you're taking x-rays and if you're not telling these patients what's going on, ⁓ that's your moral obligation to do that. So if you're nervous about it, that's okay, I'm not here to tell you.   there's anything wrong with it. I just want to remind you that this is your moral obligation as a healthcare provider. So there's Pearl or Overjet of an AI solution that might be a solution for you ⁓ or just diagnosing one more thing than you normally would. If you're used to like watching, ⁓ that's okay. Maybe like just watch 75 % of it, but diagnose one of those things that you would normally watch and just notice patients don't get mad. They don't get angry. ⁓ Remember when you do get that frustration, it's just due to their expectations not being met.   So if you can even help them co-diagnose with you. So having your hygienist call out their perio numbers and let the patient know before they do it, like, hey, we're looking for the health of your gums, anything above a four, that's something that we need to watch if there's bleeding. And I'm gonna show you, so listen with me, you're gonna hear, ⁓ and then you'll be able to hear. Well, now that patient's listening actively with you of, wow, I heard like seven fours, or I heard like a six in there, now you don't have to try and teach them and say like, you've got perio.   They actually heard it and they co-diagnosed with you. You can show them x-rays of here's a healthy tooth. This is what a healthy tooth should look like. Now look at this tooth and what do you see? You guys, if there's decay in there, even the untrained eye usually can see that pretty big chunk of decay taken out of there or use intraoral photos to where that patient's co-diagnosing with you to gain the trust. And that actually makes it easier for you doctors, because then you're not teaching them. Or if you're like really nervous about it.   AI teaches them. Like it literally just puts the puts it up on there and you don't even have to hardly do anything other than just presenting it to them and educating them. So something simple there. And then if your team's not closing cases, amazing simple things like an NDT our handoff. next visit date, time, recare that can help tremendously. ⁓ having your team members track their treatment plans, having a consultant help them. Like we literally help listen to treatment plans, guide and give coaching on different ways that they can do it. So there's two ways if you're not diagnosing or producing enough.   that we can easily do that. And the next one would be a block schedule. Kristy, any other thoughts on that? Because I'm sure you've got pieces working with so many team members too.   DAT Kristy (22:06) Yeah, listening to you talk about the case acceptance, it's just hitting me that sometimes I think our fear is in telling them, but really if we take a step back and just include them in the process and figure out what are their long-term goals for their mouth and being able to speak to them in a relational way that...   The Dental A Team (22:23) Thank   DAT Kristy (22:29) really is flipping it to what is their goals and getting them what they want. I think that takes the pressure off of us telling the patient, right? And so, ⁓ truly, I think when we master this, it's a beautiful thing and you get patients to stick for very long time because they feel heard, right? And they still are in control of their care. So.   The Dental A Team (22:53) Totally, I agree with you, Kristy, and I love that you talked about like, they're part of the solution with you. And I agree, like, I can't as a treatment coordinator want this more than they do. It really has to be something that they're a part of. ⁓ And also just helping your team see, similar to doctors, when we're watching so many things, team members can accidentally be saying one or two words that's guiding a patient the wrong direction. We might be highlighting insurance more than we're highlighting total treatment. We might be putting emphasis on like your max on insurance or   Like we could just start with one thing because we're afraid of presenting total dollar amounts. All of those things are normal. That's like very normal. Your team's not struggling, team members listening. You're not doing anything wrong. Just highlighting that there are different ways that you can present it. And I call it like the sequence. So think about when you're back in high school and you had your locker combination. If your combination code was 321, you could put in the number 213 and your lock wouldn't open. You could also do 123 and it wouldn't open. You could also do 32...   three and it won't open. You can have the exact same numbers and just do them in the wrong combination and it won't open versus if we have the right pieces in the right combination, we actually get more case acceptance. So just realizing like what are my tools that I'm using? Am I putting them in the right sequence? Am I using the tools like insurance is a tool? It's a coupon. So let's maximize that, but it's not going to guide my treatment. Let's maximize getting full case acceptance. Let's maximize like Kristy said, knowing their ultimate goals and tying my treatment back to those ultimate goals.   just using the tools in the right sequence can also help with that case acceptance. Now, if you are a practice that's not diagnosing enough, I think that this becomes like a little bit of an ego check and I'm sorry to be the ego check day today, but it might be something where if we're not diagnosing enough and we are collecting and we're not producing enough, it might be time for us to look to see about cutting costs. And this is something where I don't love to have this conversation. However, bottom line is the practice has to thrive.   Otherwise we all will fail. And doctors like you won't be able to help your team. You won't be able to help patients. And ultimately your livelihood is on the line too. Nobody is happy in this scenario. So when an office is like, don't have money, great. We've looked to see, you diagnosing? We've looked to see, are we collecting? We've looked to see our case acceptance. Like let's check all the boxes. Flip side is what are we spending money on? Immediately I'm gonna go to anything that you no longer need in the practice. So I know we might have been in the glory days.   doing all these ITero scans. Well, guess what? Glory days are gone. We're no longer there. And I hate to be Debbie Downer, but the reality is we need to sell that. We need to get out of that contract. Anything we are not using in the practice, we need to cut those debts off of us. And this is just a yucky moment. And I'm sorry, but you've got to do it. And as a business owner, this is your job as a CEO is to watch the profitability of the business. Like you have to, and you have to make those hard cuts. And I will tell you, you do it one time. You're a lot more cautious on things you'll purchase in the future.   So we start cutting costs of things that are not paying for themselves. So if we've got extra equipment in the practice, if we've got other things that we can sell. Also, team members, we might have bulked. I've done this as a CEO, so I'm just gonna tell you, like, it was a really, really, really bad day when I realized I over-bulked anticipating something to happen in the practice, and I actually had to scale back and cut. That does not feel good, and it's something that we want to avoid. However, if we have ultimate, like, more team members than are necessary, or we could outsource to things,   I'm not here to say, determinate team members. Like we said, like we went through all the different scenarios, everything we possibly could do. But the reality is you may have bulked too much in a practice and you need to scale back and cut. And that's just a zone where you walk the walk of shame and you commit you're never going to do it again. But ultimately you have to get yourself to a profitable zone. You've got to look at your own spending. A doctor was like really struggling on spending and they had multiple credit cards. Consolidate those credit cards down to where you only have one. We pay it off every single time.   We look to see what other things we like work out deals with the lab or different people. ⁓ But you've got to be realistic. You might have to get a line of credit to get yourself out of it. You might have to take equity out of your home or your practice. Those are things I hate doing, but I also feel sometimes the pain of discipline is better than the pain of regret. And I would rather go through the pain of discipline and learning to like cut my costs and watch my costs and not hire. Like I might extra hire.   a hygienist. I might extra hire a treatment coordinator. Those are two players on my team that will actually generate revenue for me. And not to say assistants don't because assistants can, but I could get by with a Mr. Thurshy. Now, dentists, I know I'm going to get a lot of flak for that. The reality is you can do that for a short amount of time. And I just want to highlight like it's inconvenient, but it's also inconvenient not to have money to pay your bills. So like choose our heart on this. But this is a zone where like I heard a doctor and they were struggling and they   They spent like 10 grand on something unnecessary. And I'm like, that's a spending issue. That's a you issue. That's not a practice issue. And it's not a diagnosis issue. If you cannot produce what you have for your costs, it's like the person has to accept the fact that they bought too big of a house. Like you've got to scale down. You got to size down. And as much as that's an ego blow, that's also smart business ownership. So Kristy, that's my like soapbox. So doctors, like we said, it's first, let's make sure we're producing. Like, let's figure out our amount. have to, then we're going to check our production. Then we're going to check our collections.   Then we're going to check our diagnosis. We're going to check our case acceptance. We're going to check our block scheduling. Then we're going to go into any unnecessary costs that are on our PNL. ⁓ Look to see, there anything we could do to reduce costs? And then it's going to be, we've got to cut. And like, you've got to make that decision before you go under. ⁓ You owe that to your patients. You owe that to yourself and you owe that to your team. And it's a sad, crummy day, but it's part of business. Kristy, what are your thoughts?   DAT Kristy (28:27) Yeah, I think you nailed it. The only area we didn't uncover was you usually do have some unscheduled treatment that you may be able to tap into. And I would definitely explore that resource. But you nailed it, Kiera. I mean, you hit all of the boxes for sure.   The Dental A Team (28:46) So those are kind of like looking at a practice that says, I don't have cash. These are some of the ways to diagnose that we do within practices. And notice the very last thing that we went to was cutting. That's not our mission. That's not our process. And we're never going to tell you to cut somebody. That's going to be ultimately your decision. We're just going to remind you that as a CEO, that's part of your job. And I remember going through COVID, had a coach and she said, Kiera, you've got to have a list. You've got to have a list in your mind of like when things get tight, if they get there.   What are you going to do to make sure your business thrives and survives? And that has stuck with me when I realized like, that's why I'm paid a CEO salary. That's why I'm paid to make these hard decisions. That's why I ⁓ signed up to be a business owner. Like that's the hard side of success. Success has two parts of that coin too. There's the light side and the amazing side. And then there's the dark side that a lot of people don't talk about. So if you're looking at your practice and you're saying, I don't have cash, go through the checklist, Kristy and I just gave you. ⁓   And sometimes it does help to have a buddy in it with you, a consultant, somebody who's in it with you. Like Kristy, I think about the night that you picked up the phone with that office manager and you guys started calling, you called on accounts with them. I think sometimes not feeling alone in the process. think somebody pushing your team, because you're like, I don't know how to say this to my team. ⁓ Someone who can help guide them, someone who can help look at your diagnosis and help you diagnose maybe one more thing, ⁓ really can be an asset. And I call Kristy our money bloodhound.   If I have a practice on cashflow row, I'm like, all right, Kristy, I don't what you're gonna do, but girl, go to work and go start looking. And I think having an outside set of eyes, it's not sitting in there floundering with you, but can have a cool, calm, collected head, sometimes can be the most beneficial. So if you're struggling, reach out, we're here to help you. And it comes with no judgment. Kristy, don't think I've ever once heard you judge a single practice. You come with love, you come with open arms, and you come with solutions quickly.   to make sure they get there. So Kristy, any last thoughts you have for these practices who might be struggling, who are hearing this office autopsy being like, my gosh, that's been me, or my gosh, I feel like I'm headed that way. Any other thoughts you might have for them?   DAT Kristy (30:43) ⁓ Just again that you're not in it alone and having us to help ⁓ guide mentor and just make sure you have you know daily weekly monthly Systems in place and balance, you know a checklist balance. We got ya we can help   The Dental A Team (31:00) We do. do. Well, Kristy,   thanks for being on the office autopsy with me. Thanks for just loving our clients so much and helping them. I think that client who two years after you started helping say to us, I like have never been this free or like, my gosh, like this is what ownership should feel like. I think those are the wins that we live for as consultants of hearing you thrive, hearing your successes, hearing you have your dream life and not being so stressed, ⁓ even in possible situations that are stressful. So Kristy, thanks for being that consultant with us.   DAT Kristy (31:30) It's a pleasure. Thanks.   The Dental A Team (31:32) Of course, for all of you listening, don't be on cashflow row. Don't be struggling about these things. If you are part of any of the scenario, if you're like, my gosh, any of those things resonated, reach out. Hello@TheDentalATeam.com. Go to our website, click on TheDentalATeam.com book a call. Like truly it's a no judgment, just clarity, just momentum. Even if we can't help you, we've got resources. Even if you're not quite the right fit, that's okay. Like we will be there to support you. ⁓ but I think it takes courage to book the call. It takes courage to admit you need help. but there's so much freedom.   to know that you're not alone, that you're not having to do this alone and that there's somebody who truly can help you get out of the scenario and that's been there, done that and done it successfully many times. So reach out and as always, thanks for listening. I'll catch you next time on The Dental A Team Podcast.

Community News and Interviews for the Catskills & Northeast Pennsylvania

Max Trescott talks with Ken Solosky, the NYPD's Chief Pilot on 9/11, about his experiences managing helicopter operations on one of the most catastrophic days in American history. Though Ken wasn't flying at the moment of the attacks, he was on the ground coordinating the NYPD's aviation response. He recounts how what began as a seemingly routine aircraft accident quickly escalated into a full-blown national emergency. The aviation unit scrambled a standard rescue package—Bell 412s with divers and crew chiefs, and patrol helicopters—only to face total communication breakdowns. Cell service and landlines failed, radio channels were overloaded, and misinformation, including reports of enemy fighter jets, created unprecedented confusion. Ken recalls the surreal moment of watching the second plane hit the South Tower live on TV and initially being unable to process the reality. He explains why rooftop rescues weren't feasible—smoke obscured visibility, doors were locked or inaccessible, and the risk of engine flameout in the intense heat made the mission too dangerous. Still, he and his team documented the scene extensively and continued daily aerial photography for nearly a year afterward. Ken describes how foreign and domestic aviation units offered immediate support, with helicopters arriving from other cities—even LAPD offering to send their fleet. Yet due to lack of coordination, many of these aircraft were unknown to NYPD at the time and went unused in the response. He speaks candidly about the emotional toll, having lost 10 close friends among the 23 NYPD officers killed, and how that pain continues with the rise in 9/11-related cancer deaths among first responders. Post-9/11, Ken was instrumental in implementing a “96-hour standalone” plan for the NYPD, designed to maintain operations without headquarters support. Staffing schedules were restructured to ensure long-term response capacity. He shares how the aviation unit has evolved over the years—growing from six helicopters to a modern fleet including Bell 429s, a Bell 407 trainer, and a fixed-wing Caravan used for radiation scanning of incoming ships to New York Harbor. Ken also offers a detailed look at what a typical day is like for an NYPD pilot—flying patrol missions, conducting surveillance, responding to foot and vehicle pursuits, and supporting SWAT teams. He explains how the aircraft are equipped with cutting-edge tools like high-def thermal imagers, tactical radios, moving maps, and address-targeting cameras that can zoom in on a license plate from miles away. These tools enable precise coordination with ground teams and real-time intelligence, greatly improving safety and effectiveness. The conversation also delves into pilot recruitment and training, safety management system (SMS) implementation, and Ken's personal advice for those interested in joining a law enforcement aviation unit. He emphasizes that character and work ethic matter just as much as flight hours. In lighter moments, Ken shares stories of flying Barbara Bush to West Point when Marine One had mechanical issues, and being told by Yankees legend Derek Jeter that flying for the NYPD was cooler than being the Yankees' shortstop. He also describes dramatic rescues, like locating a man stranded on a sandbar after his friend swam off—and later finding that friend safe on another island. Ken currently flies both a Bell 407 and an Augusta 109 for corporate clients and continues to teach and speak for the FAA and EAA. His legacy and continued contribution to aviation safety and training are evident throughout the episode. The interview is both a sobering reflection on 9/11 and a celebration of how aviation supports public safety in today's complex world. If you're getting value from this show, please support the show via PayPal, Venmo, Zelle or Patreon. Support the Show by buying a Lightspeed ANR Headsets Max has been using only Lightspeed headsets for nearly 25 years! I love their tradeup program that let's you trade in an older Lightspeed headset for a newer model. Start with one of the links below, and Lightspeed will pay a referral fee to support Aviation News Talk. Lightspeed Delta Zulu Headset $1299 NEW – Lightspeed Zulu 4 Headset $1099 Lightspeed Zulu 3 Headset $949Lightspeed Sierra Headset $749 My Review on the Lightspeed Delta Zulu Send us your feedback or comments via email If you have a question you'd like answered on the show, let listeners hear you ask the question, by recording your listener question using your phone. News Stories Magnets cause complete AHRS failure Charges dropped against teen pilot detained in Antarctica Cessna 195 bent when pilot's seat slides backwards during takeoff Pilot freezes when plane hit by downdraft New research warns of drone risks to aircraft Duffy Calls Alaska Aircraft Accident Rate ‘Unacceptable' Plane Crash in North Pole, Alaska - Stinson 108 Mentioned on the Show Buy Max Trescott's G3000 Book Call 800-247-6553 Lightspeed Delta Zulu Headset Giveaway NTSB News Talk Podcast UAV News Talk Podcast Rotary Wing Show Podcast Max's FLYING column: Deadly Doors: Distractions Still Posing Threats to Pilots Ken Solosky's "Solo Sky" YouTube Channel Free Index to the first 282 episodes of Aviation New Talk So You Want To Learn to Fly or Buy a Cirrus seminars Online Version of the Seminar Coming Soon – Register for Notification Check out our recommended ADS-B receivers, and order one for yourself. Yes, we'll make a couple of dollars if you do. Get the Free Aviation News Talk app for iOS or Android. Check out Max's Online Courses: G1000 VFR, G1000 IFR, and Flying WAAS & GPS Approaches. Find them all at: https://www.pilotlearning.com/ Social Media Like Aviation News Talk podcast on Facebook Follow Max on Instagram Follow Max on Twitter Listen to all Aviation News Talk podcasts on YouTube or YouTube Premium "Go Around" song used by permission of Ken Dravis; you can buy his music at kendravis.com If you purchase a product through a link on our site, we may receive compensation.

In this episode of InSights, Brad Bialy sits down with David Searns to unpack practical marketing tactics staffing firms can use to win back former clients, deepen existing relationships, and stay top of mind in a volatile hiring market. About the Guest David Searns is Co-CEO of Haley Marketing and a trusted leader in staffing industry marketing. With more than 25 years of experience helping firms build innovative strategies and award-winning websites, David brings deep insight into how staffing companies can grow in any market condition. Key Takeaways Relationships drive revenue more than automation alone. Segmentation creates clarity in outreach. Consult, don't just sell. Differentiate through service, not slogans. Nurture consistently to stay top of mind. Timestamps [02:05] – Why staffing struggles feel different this time [04:47] – Winning back former customers with real conversations [07:42] – Using segmentation to tailor your outreach [10:14] – Becoming a consultant, not just an order taker [13:40] – Spotting future staffing needs before clients do [15:29] – Building client org charts to uncover hidden buyers [17:48] – Leveraging LinkedIn for warm introductions [20:45] – Differentiating your sales playbook from competitors [22:37] – New service models that break the staffing mold [26:28] – Can marketing replace a sales rep? [32:16] – Staying top of mind during hiring freezes [39:16] – Rethinking websites: employer entryways that convert About the Host Brad Bialy is a trusted voice and highly sought-after speaker in the staffing and recruiting industry, known for helping firms grow through integrated marketing, sales, and recruiting strategies. With over 13 years at Haley Marketing and a proven track record guiding hundreds of firms, Brad brings deep expertise and a fresh, actionable perspective to every engagement. He's the host of Take the Stage and InSights, two of the staffing industry's leading podcasts with more than 200,000 downloads. Sponsors and Offers Heard InSights is presented by Haley Marketing. The old way of selling staffing is dead. Let's fix it – with smarter strategies and HUGE DISCOUNTS on  modern lead gen tools: https://bit.ly/Bialy20 Book a 30-minute business and marketing consultation with host, Brad Bialy: https://bit.ly/Bialy30 This episode is brought to you by MJA & Associates. For over 20 years, they've helped staffing firms save money by securing federal and state tax credits like the Work Opportunity Tax Credit (WOTC). With performance-based pricing, you only pay when you save—no setup costs, just real results. Learn more at mja-associates.com

Forget the Eiffel Tower, kids—we're climbing the recruitment rollercoaster instead. Upwork's shopping spree in Holland (Bupty? Buptie? Bupkis?), Denmark's going full Face/Off to keep Nic Cage off Viggo's jawline, and the UK is suddenly allergic to Fridays. Joel's out dropping Cole at college, so Chad is joined by Belgium's royal pain Lieven and Scotland's deep-fried-pizza poet Stephen McGrath. Loud Americans, entitled tourists, and the four-day work week—this one's got more punch than a Glasgow nightclub at 2 a.m.

August 25, 2025: Margaret Ptacek, Vice President of Client Solutions from Experis Health, tackles three critical shifts happening in healthcare today. The conversation explores Hackensack Meridian's statewide hospital-at-home expansion and examines how healthcare systems can deliver acute-level care in patients' homes without compromising safety or quality. When staffing shortages threaten a new hospital's ability to provide basic services, the discussion turns to virtual solutions and workforce resilience strategies. Can technology and strategic partnerships solve healthcare's most pressing operational challenges while maintaining financial sustainability? Margaret shares insights from real-world implementations that are reshaping how care is delivered beyond traditional hospital walls. Key Points: 01:38 Remote Patient Monitoring and AI in Healthcare 07:01 Hospital at Home: Expanding Care Models 13:54 Addressing Staffing Shortages in Healthcare 18:22 Blending Technology and Human Touch in Healthcare News Articles:  Remote Patient Monitoring (RPM) Devices Transform Patient Monitoring, Show Promise for Reshaping Cancer Care Hackensack Meridian Expands Hospital-at-Home to Improve Patient Care Statewide New Hospital Struggles with Staffing Shortages X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer

WBBM political editor Geoff Buchholz reports leaders at the RTA are looking over numbers showing that hiring at the CTA has returned to levels not seen since before the COVID-19 pandemic, while ridership continues to lag.

WBBM political editor Geoff Buchholz reports leaders at the RTA are looking over numbers showing that hiring at the CTA has returned to levels not seen since before the COVID-19 pandemic, while ridership continues to lag.

WBBM political editor Geoff Buchholz reports leaders at the RTA are looking over numbers showing that hiring at the CTA has returned to levels not seen since before the COVID-19 pandemic, while ridership continues to lag.

Send us a textWhat happens when your childhood dreams collide with academic reality? Art Thomas, a client partner from Randstad Digital, knows this journey all too well. After receiving multiple D1 football offers but falling short on his SAT score by just 70 points, he was forced to completely reimagine his path to college athletics. That detour through the military academy became one of the most formative experiences of his life.Now a father of three, Art draws from his unique background as a first-generation American whose parents emigrated from Guyana with virtually nothing. Despite humble beginnings, Art never felt deprived growing up—a testament to his parents' determination to create opportunities through education and an unwavering work ethic. These same values now form the foundation of his parenting philosophy.The conversation takes a fascinating turn as Art reveals how he encourages his children to dream audaciously while developing disciplined habits. When his youngest son declares he wants to play in the MLB after high school, Art doesn't dismiss it. "If you're not dreaming, then what are you doing? What are you chasing?" he asks. This perspective comes from his own journey of achieving what once seemed impossible—playing professional football and briefly joining his childhood team.Perhaps most powerful is Art's approach to daily self-investment. He teaches his children to set aside time each day for personal growth, regardless of distractions. "Make sure every day, two hours a day, you invest in yourself," he tells them, emphasizing that consistency and personal accountability create the foundation for future success.This episode beautifully illustrates how our most challenging experiences often become our greatest teachers, and how sharing both successes and failures with our children creates authentic connections and valuable life lessons. Whether you're a parent seeking guidance or simply someone navigating life's unexpected detours, Art's story will inspire you to persevere through challenges and keep dreaming big.Subscribe to the Quarterback Dadcast for more authentic conversations with dads who are working to become better leaders of their homes.Support the showPlease don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!

Texas Tech Energy Commerce faculty Kellie Estes and Jeremy Martin join us for an in-depth look at how one of the industry's premier energy education programs prepares students for careers spanning oil & gas, renewables, and commercial energy markets. From their rigorous capstone projects to alumni networks that span decades, discover what makes Tech graduates stand out and how the program has evolved to meet today's diverse energy landscape.What You'll LearnHow Texas Tech's Energy Commerce program has evolved beyond traditional landman training to cover the full energy spectrumThe admission requirements and curriculum structure that makes Energy Commerce one of the most challenging business majorsWhy work ethic and communication skills trump perfect grades in building successful energy careersHow capstone projects simulate real-world deal-making from asset acquisition through productionThe role of alumni networks and industry partnerships in student success and program developmentTime Stamps00:41 - Episode & Guest Intro02:04 - Kelly's Journey with Energy Commerce04:30 - Jeremy's Return to Lubbock08:19 - Energy Commerce Program Overview13:20 - Team Building and Capstone Projects19:28 - Alumni Involvement and Industry Relevance23:50 - Evolving Curriculum and Industry Shifts26:18 - Characteristics of Successful Students28:12 - Changes in the Program Over the Years30:02 - Preparing Students for Renewable Energy31:53 - Internship Opportunities and Expectations35:07 - Balancing Traditional and Modern Education38:38 - Maintaining High Standards and Enrollment42:27 - Embracing AI and Technological Advancements51:19 - Conclusion and Contact InformationSnippets from the Episode"We give them a 12 to 18 month head start, and after that it's up to them to keep learning, to keep progressing, but we give them that foundation."— Kellie Estes"Work ethic is always the top for me. We've had many students come through here that have been C students and gone on to have a great career because they think outside the box."— Jeremy Martin"There's so many different opportunities in this industry. There's a place for everyone."— Kellie Estes"AI is only as good as the person being able to use it or disseminate the information."— Jeremy Martin"Land work is land work. You gotta have it, whether it's oil and gas, a solar farm, a wind farm, whatever. The basics that we teach them, that's going to translate over into either side of it."— Jeremy MartinKey TakeawaysProgram Structure and Standards MatterAlumni Networks Drive Industry SuccessReal-World Experience Beats Perfect GradesCommunication Skills Are Non-NegotiableEnergy Diversity Creates More Career PathsWork Ethic Trumps Natural TalentIndustry Evolution Requires Curriculum AdaptationResourcesNeed Help With A Project? ⁠⁠⁠⁠⁠Meet With Dudley⁠⁠⁠⁠⁠Need Help with Staffing? Connect with ⁠⁠⁠⁠⁠Dudley Staffing ⁠⁠⁠⁠⁠Streamline Your Title Process with ⁠⁠⁠⁠⁠Dudley Select Title⁠⁠⁠⁠⁠Watch On ⁠⁠⁠⁠⁠Youtube⁠⁠⁠⁠⁠Follow Dudley Land Co. On⁠⁠⁠⁠⁠ LinkedIn⁠⁠⁠⁠⁠Have Questions? ⁠⁠⁠⁠⁠Email us⁠⁠⁠⁠⁠More From Our GuestsKellie Estes - Director, Center for Energy Commerce, Texas Tech UniversityWebsite:⁠ https://www.ttu.edu/⁠⁠Contact Information⁠Jeremy Martin - Assistant Professor of Practice, Energy Commerce & Business EconomicsWebsite: ⁠https://www.ttu.edu/⁠⁠Contact Information⁠More from Our HostsConnect with ⁠⁠⁠⁠⁠Brent⁠⁠⁠⁠⁠ on LinkedInConnect with ⁠⁠⁠⁠⁠Khalil ⁠⁠⁠⁠⁠on LinkedIn

The Director of National Intelligence has announced plans to cut her staff in half. Tulsi Gabbard says the department is filled with redundancies, so these changes will help streamline things. But some in the national intelligence community are concerned that these actions could leave the U.S. vulnerable to attacks. Maria Shilaos spoke to Ryan Vogel, Director of the National Secureities Studies at Utah Valley University to get his take on the move.

In this episode: Randy Lipps is Chairman, President, Chief Executive Officer, and Founder of Omnicell, a leader in transforming the pharmacy care delivery model. Under his leadership, Omnicell has grown from a single product offering to delivering the most comprehensive portfolio of medication management solutions across the continuum of care.Mr. Lipps founded Omnicell in 1992 after observing how inefficiently medical supplies were managed when his daughter was hospitalized at birth. Inspired by his work in airline industry operations and logistics, he sought to enable better management of supplies and medications to help improve patient care.Omnicell became a publicly traded company in August 2001, and today healthcare systems worldwide leverage the company's automation and advanced services offerings to maximize clinical and operational outcomes.In 2014 Mr. Lipps was elected to the Bellwether League Hall of Fame, an industry organization that honors healthcare supply chain innovators, pioneers, and visionaries.Mr. Lipps has made giving back to the community a priority at Omnicell. Omnicell Cares, the company's formalized charitable efforts program, translates this into action, making a positive difference by fostering opportunities for volunteerism, charitable giving, and raising awareness for critical topics and issues. Mr. Lipps and his wife, Kathy, have focused their own philanthropy on poverty, nursing and public education, pharmacy research, youth groups, and local community efforts. Mr. Lipps serves as a member of the Board of Trustees of the American Nurses Foundation.Prior to founding Omnicell, Mr. Lipps was Assistant Vice President of Sales and Operations for a division of American Airlines. He holds Bachelor degrees in both Economics and Business Administration from Southern Methodist University. Topics to discuss –Introduction to Randy and Omnicell and his journey leading the digital transformation of medication management Staffing shortages and employee retention are top problems facing employers today, especially hospitals and health systems. In the pharmacy, labor shortages have far-reaching impacts including reduced quality of patient care, increased workloads for staff, slow delivery of medications, growing operational costs and process inefficiencies that lead to medication errors. Automation for pharmacies could be the key to addressing these issues and optimizing hospital staff's efficiency to reduce labor gaps.How the Innovation Lab allows customers to get a firsthand look at how automation technologies can make their healthcare operations more efficient and enable nurses and pharmacists to spend more time caring for patients. The autonomous pharmacy vision. How pharmacy automation reduces medication errors through accurate dispensing, streamlines inventory management and real-time tracking, ensures controlled substance security and regulatory compliance, and gives nurses more time to focus on higher-value tasks that directly impact patient care.Guest - Randall Lipps is Chairman, President, Chief Executive Officer, and Founder of OmnicellSocial Media:LinkedIn: https://www.linkedin.com/in/randall-lipps-a76412195/Website: https://www.omnicell.comYouTube: https://www.youtube.com/@Omnicell1Host - Hillary Blackburn, PharmD, MBAhttps://www.linkedin.com/in/hillary-blackburn-67a92421/  ★ Support this podcast on Patreon ★

What happens when a CPA firm ditches tradition and builds everything around people, purpose, and possibility? Sarah Jones, founder of Sarah Jones CPA, joins John Randolph on Episode 75 of CPA Life, and she reveals how a small-town mindset, bold leadership, and a dash of hot pink can transform the accounting world. From rethinking value to embracing remote work and radical clarity, this conversation is a candid look at what it takes to grow a firm—and a career—on your own terms. Whether you're a firm leader rethinking your approach, an accountant seeking inspiration, or simply curious about the future of public accounting, Sarah's refreshing perspective on what's possible when you challenge the status quo is one you won't want to miss. Get the full show notes and more resources at CPALifePodcast.com

In this episode of Voices in Leadership, host Melissa Andrews, President & CEO of LeadingAge Virginia, speaks with Ben Unkle, President & CEO of Westminster-Canterbury on Chesapeake Bay. Ben shares his unlikely path from trial lawyer to nearly three decades in senior living leadership, including 15 years in his current role. He reflects on the leadership traits that matter most, the power of communication, and lessons learned from guiding the organization through the 2009 economic downturn. The conversation highlights Westminster-Canterbury's culture of innovation—from creative solutions to industry challenges to their newest project, a 22-story oceanfront tower. Ben also weighs in on broader issues impacting the field, including the urgent need for improved immigration policies to help address workforce shortages.Voices in Leadership is produced by Association Briefings.

Most franchisees focus on revenue. The smart ones focus on profit. In this episode, Jeff Herr and Eric dive into the financial truths franchisors and franchisees must understand—from staffing costs to KPIs—if they want to scale and succeed. Profit isn't optional. It's survival.   Timestamps 00:00 – Welcome + Jeff's birthday talk 00:41 – From franchisee beginnings to franchisor support 02:31 – Why revenue isn't the real measure of success 05:52 – Expenses vs. profitability explained 08:21 – Staffing: the biggest profitability lever 10:49 – Robert Kiyosaki & going back to basics 13:38 – Scaling smart: fewer employees, bigger profits 22:41 – Tools & KPIs every franchisee should demand 26:27 – Opening 3 locations at once: lessons learned 29:14 – Profit vs. vanity metrics 40:18 – “Raise your hand” and learn your numbers   Connect with Erik Van Horn:

What inspires someone to devote their career to serving people experiencing homelessness? In this episode of Our Community, Our Mission, we sit down with TRM's HR Director, Kim Turley, to explore the unique challenges and deep rewards of staffing an organization committed to life-changing ministry. With years of connection to TRM and a passion for helping people, Kim shares what it takes to balance professional HR practices with the deeper calling that draws people to this work.Joining the conversation, La Manda Cunningham, CEO, and Miriam Krehbiel, Deputy Director of Supportive Services, share powerful stories that highlight both the struggles and the purpose behind TRM's mission. Staffing shortages, increasingly complex guest needs, and the tension between policy and compassion are very real—but so are the moments of transformation, both for those served and those serving. As one staff member put it, “something is different here—and it's a good different.”To see current job openings, Click Here!To support TRM, Click Here! Send us a Message!

School officials in various parts of Nebraska say this year seemed easier than previous years to staff. Nebraska Public Media News spoke with several district leaders to hear how staffing levels are headed into the school year.

It's a Friday TWiST and Jason and Alex are FIRED UP about this internal Meta doc laying out appropriate vs. inappropriate AI behavior… You won't BELIEVE with what Zuck approves for 8-year-old users.PLUS… AI job displacement is HERE, at least in the Big Apple… Jason's getting kind of paranoid about the surveillance state… AI remains frothier than ever through new Cohere and Cognition rounds… and why we're dubious that Sam Altman REALLY plans to spend $1 trillion on OpenAI data centers.It's all happening on a brand-new This Week in Startups. Give it a click!Timestamps:(0:00) Intro - How Opendoor became a meme stock(06:58) When companies have less value than cash on hand… what gives?(10:23) - (11:24) Bolt - Don't be left behind. Build apps quickly without knowing how to code with Bolt.new. Try it free at https://www.bolt.new/twist(19:13) New York's not adding jobs… Jason and Alex dig in and offer some theories.(20:25) - (21:30) Northwest Registered Agent - Form your entire business identity in just 10 clicks and 10 minutes. Get more privacy, more options, and more done—visit https://www.northwestregisteredagent.com/twist today!(26:56) AI job displacement is HERE and it's happening, folks…(30:05) Why Jason predicts unemployment will be 20% higher 1 year from today… add it to the TWiST Calendar(30:24) - (31:37) Alphasense - Get deeper insights into your business with the power of AI search and market intelligence. Start with a free trial at https://www.alpha-sense.com/twist(33:02) Wait, Meta AI is having “sensual” chats with children? WHY?(40:00) Will there be fallout to the Meta exposé? Legal? Staffing? Otherwise?(47:47) AI remains frothier than ever with new Cohere and Cognition rounds.(52:33) Sam Altman says he's going to spend $1 trillion on data centers… Jason's dubious.Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.comCheck out the TWIST500: https://www.twist500.comSubscribe to This Week in Startups on Apple: https://rb.gy/v19fcpFollow Lon:X: https://x.com/lonsFollow Alex:X: https://x.com/alexLinkedIn: ⁠https://www.linkedin.com/in/alexwilhelmFollow Jason:X: https://twitter.com/JasonLinkedIn: https://www.linkedin.com/in/jasoncalacanisThank you to our partners:(10:23) Bolt - Don't be left behind. Build apps quickly without knowing how to code with Bolt.new. Try it free at https://www.bolt.new/twist(20:25) Northwest Registered Agent - Form your entire business identity in just 10 clicks and 10 minutes. Get more privacy, more options, and more done—visit https://www.northwestregisteredagent.com/twist today!(30:24) Alphasense - Get deeper insights into your business with the power of AI search and market intelligence. Start with a free trial at https://www.alpha-sense.com/twistGreat TWIST interviews: Will Guidara, Eoghan McCabe, Steve Huffman, Brian Chesky, Bob Moesta, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarlandCheck out Jason's suite of newsletters: https://substack.com/@calacanisFollow TWiST:Twitter: https://twitter.com/TWiStartupsYouTube: https://www.youtube.com/thisweekinInstagram: https://www.instagram.com/thisweekinstartupsTikTok: https://www.tiktok.com/@thisweekinstartupsSubstack: https://twistartups.substack.comSubscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916

Hi there, and happy Friday! Here's a look at our top local stories for August 15. Find the complete articles and much more in today's print edition and online at https://www.iolaregister.com/.

Goodnature Radio Episode 62 - Kendra and Missy discuss the journey of starting and running Dirt Juicery, a family-owned juice bar. They share personal milestones, the challenges of entrepreneurship, and the importance of community engagement. The discussion covers menu innovations, production strategies, and the significance of having a dedicated team. The guests emphasize the value of learning and adapting in the business world, encouraging aspiring juice bar owners to take the leap and pursue their dreams. Just do it!Chapters00:00 Celebrating Family Milestones02:22 Introduction to Dirt Juicery04:58 The Journey to Juicing07:43 Building a Family Business10:29 Menu Innovations and Seasonal Offerings13:07 Juicing Operations and Production Strategies15:57 Community Engagement and Juice Cleanses18:59 Staffing and Team Dynamics21:48 Challenges of Expansion24:23 Advice for Aspiring Juice Bar Owners27:10 Future Plans for Dirt JuiceryCommercial cold press juicers: https://www.goodnature.com/juicersJuice business consulting: https://www.goodnature.com/consultingCommercial Juicing Facebook group: https://www.facebook.com/groups/407299067217191Goodnature Hummingbird: https://www.goodnature.com/juicers/hummingbird--Become part of the #goodnaturefamily at https://www.goodnature.com.Instagram: https://instagram.com/goodnatureProFacebook: https://facebook.com/goodnaturePro

Send us a textWhat if the secret to great parenting wasn't found in perfect discipline strategies or elaborate educational plans, but in simply showing up? Tyler White, BDR with Akkodis and host of the Timeout with Leaders podcast, brings a refreshingly authentic perspective to fatherhood that will make you rethink your approach to family leadership.Growing up as the son of a high school football coach, Tyler learned early that commitments weren't optional—they were sacred. "The word commitment was like the real C-word in my family," he shares with a laugh. This foundation shaped him profoundly, but it's his two-and-a-half-year-old daughter Ella who's teaching him the most valuable lessons now. Watching her play with zero expectations has awakened his inner child and reminded him that sometimes the best leadership happens when we let go of control.The conversation takes powerful turns as Tyler recounts meeting his wife in sixth-grade church group, losing touch for twenty years, and then reconnecting through Facebook to build a beautiful family together. He vulnerably shares his growth areas as a dad, particularly in fully appreciating the challenges his wife faces as a stay-at-home mom. "Really understanding how much effort and energy that takes out of somebody and always remembering that," he reflects, is his ongoing work.Perhaps most compelling is Tyler's story about learning service from a colleague who drove twenty hours to help someone move without seeking recognition. "When you tell people about your serving, the grace is gone," the colleague explained—a principle that transformed Tyler's approach to both business and fatherhood. His three guiding principles—show up consistently, serve without expectations, and don't take yourself too seriously—offer a powerful framework for any dad looking to strengthen their family leadership.Whether you're a new father finding your footing or a seasoned dad seeking renewed purpose, this conversation will inspire you to embrace the joy of fatherhood without the pressure of perfection. Subscribe now to hear more authentic conversations with dads who are working to become better quarterbacks of their homes.Support the showPlease don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!

In 2025's hyper-competitive staffing landscape, staffing firm branding is no longer optional—it's the deciding factor between being ignored and being the go-to choice for clients and candidates. In this in-depth conversation, Brad Bialy and Becca Searns from Haley Marketing reveal how staffing companies can differentiate themselves in a commoditized market by building a brand that is authentic, consistent, and memorable across every touchpoint.   If your staffing firm still thinks “brand” means a logo and some colors, this episode will change your perspective.   Expect to Learn: 1. Why branding in staffing is more important now than ever before 2. How to move beyond visual identity into voice, tone, and value proposition 3. What the best staffing firms do differently to create trust and loyalty 4. How to integrate brand into every medium—from your website to sales collateral 5. The role AI can play in personalization, content creation, and CRO (without losing your brand voice) 6. Proven website strategies that improve conversions while reinforcing your brand identity   This episode should inspire you to explore staffing marketing strategies and recruiting firm differentiation so you can rise above generic, AI-generated content and stand out from competitors. You'll also hear why companies like top-ranking Haley Marketing clients consistently show up on page 1 for staffing firm branding searches—and how you can adopt similar strategies. 

Staffing, Patients, Strategy: The Non-Negotiables for Practice Success | E266Highlights from this episode:Staffing, Patients, Strategy: The Non-Negotiables for Practice Success (00:50)Closing Thought: You can have anything, but you can't have everything (26:44)The three biggest lessons that can make or break your private practice: staffing with intention, attracting the right patients, and knowing what to say “no” to. After 14 years in the trenches, I'm sharing the hard-earned truths, mistakes, and strategies that transformed my own practice. Whether you're starting cold, growing, or overhauling your practice, this episode gives you the real-world blueprint for long-term success.Join in the conversation and subscribe to the podcast to keep up with all the great content coming down the pipe! For exclusive content, be sure to register your email on our website and I will be sending out newsletters and other great bonuses as we go. I love getting feedback, questions, suggestions, etc. so contact me at⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theultimateod.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠, on social media (click here for ->⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠,⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠) OR, just shoot me an email at drlillie@theultimateod.com and I'd be happy to chat!

Send us a textWhat does it really take to grow and sell a $6M MSP—and still have gas left in the tank? In this episode, Joey Pinz sits down with Jamie Kudla, a seasoned entrepreneur who built his IT firm from scratch, sold it successfully, and now helps others do it smarter through global staffing.Jamie shares the gritty truth about the early years: long hours, missed family time, burnout, and the moment he said, “There has to be a better way.” That path led him to build Kalutasan, a U.S.-based outsourcing firm connecting MSPs with elite Filipino talent.Whether you're struggling to hire, overpaying for mediocre techs, or simply want to scale without chaos, Jamie delivers proven strategies rooted in real-world MSP experience.

This week in the guest chair we have Kareem Edwards, one of the very first men to grace the Side Hustle Pro guest chair! Hailing from Far Rockaway, Queens, Kareem got his start in major corporate roles at Lehman Brothers, Kraft Heinz, and Google—all while dreaming of owning a business. Kareem decided to pursue franchising and balanced a 9-to-5 at Google while working nights at a Chick-fil-A to master the day-to-day operations.In this episode she shares:The importance of community impact, creating an empowering work culture, and leading with empathyKey lessons on staffing, building trust, and innovating with different revenue channelsThe art of balancing grit and grace when trying to grow your businessHighlights include: 00:00 Intro03:00 Early career in finance09:00 Discovering Chik-Fil-a franchising 17:00 Choosing the right location25:00 Opening during a pandemic34:00 Staffing strategies43:00 Leaving a steady paycheck46:00 Expanding sales methods52:00 Tips for entrepreneursCheck out episode 474 of Side Hustle Pro podcast out now on Apple Podcasts, Spotify, and YouTube Links mentioned in this episodeKareem's Instagram: https://www.instagram.com/kareemjedwards/ Kareem's LinkedIn: https://www.linkedin.com/in/kareemedwards Posse Foundation: https://www.possefoundation.org/ Chick-fil-a Franchising: https://www.chick-fil-a.com/franchising Chat GPT: https://chat.openai.com/ Uncle Nearest: https://unclenearest.com/ Click here to subscribe via RSS feed (non-iTunes feed): http://sidehustlepro.libsyn.com/rssAnnouncementsJoin our Facebook CommunityIf you're looking for a community of supportive side hustlers who are all working to take our businesses to the next level, join us here: http://sidehustlepro.co/facebook Hosted on Acast. See acast.com/privacy for more information.

In this conversation, Tommy Mello interviews Aaron Stokes, a seasoned expert in the automotive repair industry. They discuss Aaron's journey from humble beginnings to becoming a successful entrepreneur and coach. The conversation covers essential business concepts such as understanding financial metrics, the importance of gross profit by the hour, effective sales techniques, and the significance of live events in fostering community and growth. Aaron emphasizes the need for business owners to embrace change, understand their numbers, and create a supportive environment for their employees. The discussion concludes with insights on personal growth and the challenges of scaling a business. Don't forget to register for Tommy's event, Freedom 2025! This is the event where Tommy's billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com Timestamps: 00:00 Embracing the Future 01:07 Introduction to Aaron Stokes 03:04 Aaron's Journey in the Automotive Industry 06:03 Understanding Business Numbers 15:03 The Importance of Gross Profit by the Hour 25:00 Staffing and Employee Management 34:29 Sales Techniques and Customer Engagement 44:32 The Power of Live Events 54:31 Final Thoughts and Advice