Podcasts about Staffing

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Best podcasts about Staffing

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Latest podcast episodes about Staffing

Franchising 101
Franchising 101 - Sweating for Success: The Beem Light Sauna Franchise Opportunity - Episode 160

Franchising 101

Play Episode Listen Later Sep 28, 2023 22:48


Listen in as Tim Parmeter talks with Jordan Reed, the Director of Franchise Development for Beem Light Sauna about the straightforward, low-labor model offered by Beem Light Sauna. Beem Light Sauna is a franchise concept focused on infrared sauna and red light therapy services with numerous health benefits and a growing popularity. Jordan shares her journey into franchising, what Beem looks for in potential franchise owners, insights into real estate requirements, and the extensive support provided to franchisees, making Beem Light Sauna an appealing and potentially very lucrative franchise opportunity. Episode Highlights:  0:00 - Introduction 2:18 - Jordan's journey into franchising  3:50 - Overview of Beem Light Sauna's services  5:22 - Benefits, history and scientific background of infrared sauna and red light therapy  10:35 - Franchise Owner Qualities 11:52 - Possibility of being a semi-absentee owner  12:34 - Staffing and Labor Model 14:54 - Real Estate Requirements 16:34 - Marketing and Support Provided to Owners  20:45 - Closing and How to Get In Touch with FranCoach Want to know more? Go ahead Schedule a call with one of our franchise coaches! Links and resources mentioned in this episode:  Schedule a call https://meetings.hubspot.com/tim17  Franchising 101 podcast website with a library of past episodes http://franchising101.net/  Beem Light Sauna Website website https://beemlightsauna.com/  Senior Helpers Website https://www.seniorhelpers.com/  Visit Entreprenuer.com for a wealth of information for people just like you! https://www.entrepreneur.com/   NEW Franchising News site https://www.franchisingnews.net/  Interested in franchise ownership? Schedule a call with one of our coaches today! FranCoach is connected with over 500 franchises and we walk you through the process of finding the perfect franchise for you. Our services are always free and we commit ourselves to helping you find your better tomorrow. If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds and it really makes a difference in getting our message out to more people who can use it. Sign up for our email newsletter at FranCoach.net Interested in sponsoring the podcast? Contact us at info@francoach.net Follow FranCoach: Twitter: twitter.com/FranCoach4U Facebook: facebook.com/francoach4u/ YouTube: youtube.com/channel/UC1GtG31hWoecEONdScIJOsQ 

Restaurant Unstoppable with Eric Cacciatore
1030: David Kaplan Founder and Co-Owner of Death & Co and Gin & Luck

Restaurant Unstoppable with Eric Cacciatore

Play Episode Listen Later Sep 28, 2023 80:27


David Kaplan is the Founder and Co-Owner of both Gin & Luck and Death & Co. Dave fell in love with cocktails at a relatively young age. After school he headed to Las Vegas and worked in a 4,000 person night club and left for NYC soon after. once in New York, he found a Indian restaurant being sold in the East Village and bought it with a partner and turned it into Death & Co. Today there are 4 Death & Co. locations nationwide. Check out episode 1003 with Mike Paton as mentioned in today's episode. Check out episode 851 with Rudy Miick as mentioned in today's episode. Check out episode 1027 with Sean Finter as mentioned in today's episode. Check out episode 934 with Gino Wickman as mentioned in today's episode (author of Traction). Check out The Humanized Leader by Mary Pay Knight as mentioned in today's episode! Show notes… Favorite success quote/mantra: "I expand in abundance, success, and love everyday, and I inspire others around me to do the same." Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. Contact: Gin & Luck website Death & Co website Email: d.kaplan@ginandluck.com -or- dave@ginandluck.com Instagram: @dkproprietors Thanks for listening!

Above Deck
111. Below Deck Med S8 Premiere: Bad Paperwork and Poop Diving

Above Deck

Play Episode Listen Later Sep 27, 2023 30:09


Kelli and Sarah discuss Season 8, Episode 1 of Below Deck Med. Topics include: Staffing issues, getting to know the crew, Ruan's paperwork, playing in cow poop, hot tub fumbles, Jack's fantastic food and harbor pilots. In Hot Tub Convo Ben Willoughby tells us about kangaroo meat, Sarah makes bracelets for BravoCon and a listener has some news. Don't forget your originals - a new episode of Above Deck is out now!  Follow us on Instagram: @abovedeckpod  Get in touch: abovedeckpod@gmail.com  Please subscribe on Apple Podcasts, Spotify, Amazon Music, or Google Podcasts and tell a friend! To become a supporter, go to podcasters.spotify.com/pod/show/abovedeck or click SUPPORT in our Insta bio This is another Hurrdat Media Production. Hurrdat Media is a podcast network and digital media production company based in Omaha, NE. Find more podcasts on the Hurrdat Media Network by going to HurrdatMedia.com or Hurrdat Media YouTube channel! Learn more about your ad choices. Visit megaphone.fm/adchoices

HealthLeaders Podcast
A Look at Healthcare Recruiting and Staffing Trends with Matchwell's Robert Crowe

HealthLeaders Podcast

Play Episode Listen Later Sep 26, 2023 27:49


HealthLeaders Technology and Innovation Editor Eric Wicklund talks with Robert Crowe, executive vice president of per diem and local workforce strategies at Medical Solutions and the founder of Matchwell, about new trends in healthcare recruiting ad staffing and how digital tools are shaping the industry.

Franchising 101
Franchising 101 - From Hazards to High Profits: A Bio-One Franchise Journey - Episode 159

Franchising 101

Play Episode Listen Later Sep 25, 2023 31:00


In this episode of the FranCoach's Franchising 101 Podcast, host Tim Parmeter delves into the world of franchise opportunities with Bio-One, a leading biohazard cleanup franchise. Guests, Stephanie Ruby and Mike Miller from Bio One, provide a comprehensive overview of the franchise's unique services, paint a vivid picture of a day in the life of a Bio One owner, and highlight the importance of community relationships and marketing efforts. The episode covers staffing, support, and training and Stephanie and Mike also discuss the scalability and growth potential of Bio-One, making it a compelling option for aspiring franchise owners seeking a recession-resistant, community-focused business model.  Episode Highlights:  0:00 - Introduction 2:00 - Introducing Bio One 4:00 - Understanding Bio One's Services 8:30 - Day in the Life of a Bio One Owner 13:00 - Types of Jobs and Turnaround Time 15:30 - Hiring and Staffing 18:30 - Support and Training 21:30 - Scalability and Growth23:30 - Final Thoughts on Bio One 25:30 - Closing and How to Get In Touch with FranCoach Want to know more? Go ahead Schedule a call with one of our franchise coaches!  Links and resources mentioned in this episode:  Schedule a call https://meetings.hubspot.com/tim17  Franchising 101 podcast website with a library of past episodes http://franchising101.net/  Bio-One website https://biooneinc.com/  Senior Helpers Website https://www.seniorhelpers.com/  Visit Entreprenuer.com for a wealth of information for people just like you! https://www.entrepreneur.com/   NEW Franchising News site https://www.franchisingnews.net/  Interested in franchise ownership? Schedule a call with one of our coaches today! FranCoach is connected with over 500 franchises and we walk you through the process of finding the perfect franchise for you. Our services are always free and we commit ourselves to helping you find your better tomorrow. If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds and it really makes a difference in getting our message out to more people who can use it. Sign up for our email newsletter at FranCoach.net Interested in sponsoring the podcast? Contact us at info@francoach.net Follow FranCoach: Twitter: twitter.com/FranCoach4U Facebook: facebook.com/francoach4u/ YouTube: youtube.com/channel/UC1GtG31hWoecEONdScIJOsQ 

MGMA Podcasts
Ask An Advisor: Best Practices for Addressing Staffing Shortages and Employee Turnover

MGMA Podcasts

Play Episode Listen Later Sep 25, 2023 15:56


In this episode of MGMA's Ask An Advisor podcast, we feature Senior Advisor Cristy Good talking about best practices for staffing shortages and employee turnover. MGMA Resources discussed: 2023 MGMA DataDive Practice Operations survey report: https://www.mgma.com/data-report-practice-operations-2023 MGMA Career Center: https://www.mgma.com/career-center Orientation and Onboarding Toolkit: https://www.mgma.com/member-tools/orientation-onboarding-toolkit More Resources: MGMA Community: https://community.mgma.com/ MGMA Manager Collaboration: https://community.mgma.com/discussion/most-helpful-interview-questions-1 Shaping a culture: Implications for Leaders: https://www.mgma.com/articles/shaping-a-culture-implications-for-leaders Be the Leader Nobody Wants to Leave – on demand: https://www.mgma.com/webinars/be-the-leader-nobody-wants-to-leave-on-demand Using Lean methodology to address medical practice staffing challenges: https://www.mgma.com/articles/using-lean-methodology-to-address-medical-practice-staffing-challenges Innovating with Non-Traditional Staffing to Improve Your Practice – on demand: https://www.mgma.com/webinars/innovating-with-non-traditional-staffing-to-improve-your-practice-on-demand Member Spotlight: Tips to overcoming staffing uncertainty: https://www.mgma.com/podcasts/member-spotlight-tips-to-overcoming-staffing-uncertainty SPONSOR: PDS (Practice Data Solutions): Unlock the full potential of your healthcare data with Practical Data Solutions! Benchmarks take on new meaning when blended with Key Performance Indicators like Expense, Productivity, Scheduling and Patient satisfaction data. Optimize your reporting to make better decisions with PDS analytics. Discover how at https://pds-online.com/ WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at podcasts@mgma.com. If you have opportunities and resources you'd like to share with MGMA members, go to Marketing with MGMA to find out how you can connect with the MGMA audience.

Super Entrepreneurs Podcast
Building Empires & Communities: Andrew Segal's Global Impact through Staffing & Real Estate

Super Entrepreneurs Podcast

Play Episode Listen Later Sep 22, 2023 23:51


Step inside the dynamic realms of staffing and real estate with Andrew Segal, the innovative mind behind Boxer Property's impressive 15 million square feet in commercial real estate and the co-founder of Relay Human Cloud. With operations spanning India, Honduras, and Mexico, Relay Human Cloud stands testament to Andrew's visionary approach to staffing. This episode promises a deep dive into the strategies, stories, and the sheer determination that fuels such large-scale success. Join us for an unparalleled conversation with one of the industry's finest.   Chapter Stamps:   Introduction to Andrew Segal - [00:00:00] Andrew Segal's background and career overview.   Starting in Real Estate - [00:16:27] Andrew's journey into the real estate world and his vision for flexible office spaces.   The Role of Organization - [00:18:00] Andrew's inner superpower of organization and its impact on his success.   The Future of AI - [00:20:00] Andrew's perspective on the potential of AI in business and its augmentation rather than replacement.   Closing Remarks - [00:22:00] Shahid's closing remarks and gratitude for Andrew's contributions.   Pullout Quotes:   "Everybody in our company has 2 jobs: their job and helping people integrate into the company." "Mentorship without physical proximity is very empty." "There's an international language of business that we all have to observe." "Diversity in action, organic and exciting." "AI is a valuable tool, but it has to be used very carefully."   Socials:   Websites: https://www.boxerproperty.com/ https://www.relayhumancloud.com/ Linkedin: https://www.linkedin.com/in/andrew-segal-40049914/       ----more---- Notice to the Super Entrepreneurs community:   Before we part, remember to join our Private Facebook group, 'Mindset for Business Success.' Here we share mindset wisdom to elevate your life and business, ready for a transformative journey? This group is your key to unlocking potential and achieving business growth. Don't miss out on this incredible free resource. Join us in 'Mindset for Business Success' today!   https://www.facebook.com/groups/mindsetforbusinesssuccess/   Shahid's Links:   https://zez.am/officialshahiddurrani   ----more---- Affiliate Disclaimer: If you buy through one of the links provided, I may receive a commission (without any additional charge to you).   Disclaimer: Please be aware that the opinions and perspectives conveyed in this podcast are solely those of our guests and do not necessarily represent the views, ideologies, or principles of Super Entrepreneurs Podcast, its associated entities, or any organizations they represent or are affiliated with. We provide a platform for discussion and exploration, and the content of each episode is understood to be independent expressions from our guests, rather than a reflection of the beliefs held by the podcast or its hosts.

The Next Level Show
The Science of Staffing: How VisionSpark Uses Data to Make Hiring a Sure Bet | Alec Broadfoot

The Next Level Show

Play Episode Listen Later Sep 21, 2023 29:45


In this episode, we sit down with Alec Broadfoot, co-founder of VisionSpark, a company specialized in helping businesses make smarter hiring decisions. Discover the secret sauce behind VisionSpark's innovative approach to finding the perfect candidate for any role. Don't miss these actionable insights that could transform your hiring process.

The Quarterback DadCast
Becoming A Better Parent: The Influences and Experiences of Lacrosse & Business with Mark Agostinelli

The Quarterback DadCast

Play Episode Play 54 sec Highlight Listen Later Sep 21, 2023 65:05 Transcription Available


Imagine tapping into the collective wisdom of an executive and a dedicated father rolled into one - wouldn't that be something? Join us as we sit down with Mark Agostinelli, the EVP of The Davis Companies, who gives us a candid glimpse into his life, parenting journey, and the influential figures that shaped him.  We will hear about his childhood, his parents' impact, his experiences living abroad, and how these elements immensely influenced his fatherhood approach.   You also will hear about the impact #RBR (Raised by Ralph) had on him, which he now shares with his boys!Mark shares his eye-opening experiences in Australia and how witnessing a more relaxed style of parenting drastically changed his perspective on raising kids. He further delves into his involvement in youth sports and the indelible lessons he learned from the legendary lacrosse coach, Paul Schimoler, which now plays a significant role in his approach to coaching and teaching his children about core values.  His beloved coach would end up passing away from Cancer, and we will honor his legacy in today's episode.  Mark was a very talented lacrosse player at Saint Michael's College, before turning professional to play in Australia.As we wind down, Mark illuminates us on his parenting style, the critical balance between work and family life, and his unique approach to preparing his kids for the world. He believes in being present, in having the right energy, and in the powerful lesson of recognizing that we're not as important as we think - a reflection on how ego can sometimes cloud judgment. So, are you ready to learn from Mark's rich experiences and insights on parenting, coaching, and navigating life? You won't want to miss this episode!Thank you, Keith Weightman, for making today happen!Lattitude Sitka Our sea adventures cover fishing, wildlife tours, beach excursions, scuba diving, snorkeling, paddleDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Please don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!

Restaurant Unstoppable with Eric Cacciatore
1028: Yianni Karapanagiotis Founder of Kara Restaurant Group

Restaurant Unstoppable with Eric Cacciatore

Play Episode Listen Later Sep 21, 2023 143:19


Yianni Karapanagiotis is the Founder of Kara Restaurant Group. Yianni opened his first restaurant in 2002. Before that, he learned systems, processes, and procedures from working at T.G.I. Friday's. He opened his first restaurant in Cape May, NJ and ten years later, he opened his second. Today, there are 14 restaurants under the Kara Restaurant Group umbrella. Check out Yianni's Restaurant Punk podcast! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote/mantra: "Consistency builds credibility." Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. Contact: Website Thanks for listening!

Life in Private Staffing
Life in Private Staffing | Season 4.32 – Philippa Smith

Life in Private Staffing

Play Episode Listen Later Sep 20, 2023 20:58


Today is a quick shout out from Silver Swan's MD, Philippa to let you all know that we are taking a short podcast break whilst some of the team travel to the US. We'll be back with more guests in a couple of weeks!  We use this opportunity to give you an update on Silver Swan and what we are up to; Our first workshop with the fabulous Tracey Jones takes place on Monday (7pm BST) which is focused on Active Listening & Effective Questioning – which will be a fantastic session. Get in touch for the link to book your ticket! We also discuss our US tour plans and hope to see as many of our US based clients, candidates and community members as possible.   For now though, have a fab couple of weeks and we'll be back in early October!

The How to ABA Podcast
How to Communicate with Parents Effectively for ABA Sessions

The How to ABA Podcast

Play Episode Listen Later Sep 19, 2023 20:05


Working with clients is only one aspect of our job. Communicating with parents and making sure they feel comfortable with us is another key skill to master. Here, we provide insights and guidance into how to do this effectively. The most communication with parents is typically through a paraprofessional, ABA therapist, teacher, or support staff. They have the most interaction with both students and parents, so it's important that any messaging come across as caring and attentive. Even something as simple as starting off a conversation with something personal and positive makes a big difference.Asking parents about their communication preferences is key as well. Some parents prefer minimal communication, while others require more details and frequent touches. We discuss how to place parameters and boundaries around parental communication and how to maintain a balance. We also talk about how to keep things simple, how to communicate changes in scheduling or staffing, and why it's important to keep your main focus on the student.What's Inside:How to improve your communication with parents,How to set communication parameters and maintain a balance,The importance of communicating changes to scheduling and staffing,Mentioned In This Episode:HowToABA.com/joinHow to ABA on YouTubeFind us on FacebookFollow us on InstagramFree Parent Communication Log

Ecomonics
Global Staffing Solutions with Nerissa Chaux

Ecomonics

Play Episode Listen Later Sep 19, 2023 39:25


Nerissa Chaux is the Co-Founder of Filta, a global staffing and recruitment company for digital and ecommerce businesses. Nerissa is dedicated to revolutionizing the way remote global teams are formed and operated. By simplifying the employment process and providing comprehensive education, empowerment, guidance, and support, Filta empowers managers and employees to work together seamlessly and efficiently. On this episode, Nerissa and I discuss how to solve staffing challenges, what the recruiting process looks like, why Columbia and the Philippines are top choices for outsourcing, and much more.

HealthcareNOW Radio - Insights and Discussion on Healthcare, Healthcare Information Technology and More

Staffing Up for the Consumer Revolution Executive recruiter Kelly Gill returns to discuss hiring leaders to drive the Consumer Revolution. As organizations work to become more consumer-minded, they are hiring for new positions that can make or break their success. So it's more important than ever to be equally optimistic and realistic about job descriptions, qualifications, and contributions.  All that, plus the Flava of the Week about the AMA's new Health at Home framework. What does it say about the medical industry's adoption of home-based care, and how can their guide help us overcome our resistance to change?  Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Managing Dental Drama Podcast
Mama Said Part Two

Managing Dental Drama Podcast

Play Episode Listen Later Sep 18, 2023 37:48


You have waited in eager anticipation! Part two of “Mama Said They'll Be Days Like This” covers the storyline of “thief,” one of the three people that Dr. Kuba had to fire in one singular day. In this episode, you will learn more about what Thief did to earn her place on the termination list. To complicate the nature of this triple firing, Dr. Kuba had recently (3 days prior) brought a brand new team member on board. She and Bethany discuss how they managed the terminations sequentially while also keeping the new hire in mind. This episode is peppered with little tips and points to consider when terminating an employee, but it is also full of comic relief. Enjoy the second episode in this series! Previous Episodes Worth Revisiting: Back-Up Employees and Plan B Strategies Staffing Solutions – Remote WorkersDon't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign-UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

Chad Hartman
MPD Chief O'Hara speaks about 'unsustainable' staffing levels

Chad Hartman

Play Episode Listen Later Sep 18, 2023 13:20


The Minneapolis Police Department is still very low on officers and Chief Brian O'Hara joined Chad to speak about the difficulties that causes and the challenges in attracting new candidates to the job.

All Gallup Webcasts
How Engaging Employees Benefits Patients at Infirmary Health System -- S11E23

All Gallup Webcasts

Play Episode Listen Later Sep 18, 2023 61:59


Learn how Infirmary Health System is meeting healthcare industry challenges by engaging its employees, and how this is benefiting its patients. Join Infirmary's Jay Martindale and Chuy Ramirez to learn more.View the complete transcript for this webcast, along with audio and video, at https://www.gallup.com/cliftonstrengths/en/510626/how-engaging-employees-benefits-patients-infirmary-health-system.aspxLearn more or purchase the new CliftonStrengths for Leaders report: www.gallup.com/cliftonstrengths/en/403427/cliftonstrengths-for-leaders.aspxAre you enjoying this podcast? Make sure you follow us or leave a comment or review, so more people can learn about their natural talents.Other ways to stay connected:Follow us on LinkedIn: https://www.linkedin.com/showcase/cliftonstrengthsFollow us on Instagram: https://www.instagram.com/cliftonstrengths/Follow us on Twitter: https://twitter.com/CliftonStrengthFollow us on Facebook: https://www.facebook.com/CliftonStrengthsFor more information about strengths, visit gallup.com/cliftonstrengthsSubscribe to our CliftonStrengths Newsletter: https://www.gallup.com/cliftonstrengths/en/348236/cliftonstrengths-newsletter.aspx

Gallup Called to Coach
How Engaging Employees Benefits Patients at Infirmary Health System -- S11E23

Gallup Called to Coach

Play Episode Listen Later Sep 18, 2023 61:59


Learn how Infirmary Health System is meeting healthcare industry challenges by engaging its employees, and how this is benefiting its patients. Join Infirmary's Jay Martindale and Chuy Ramirez to learn more.View the complete transcript for this webcast, along with audio and video, at https://www.gallup.com/cliftonstrengths/en/510626/how-engaging-employees-benefits-patients-infirmary-health-system.aspxLearn more or purchase the new CliftonStrengths for Leaders report: www.gallup.com/cliftonstrengths/en/403427/cliftonstrengths-for-leaders.aspxAre you enjoying this podcast? Make sure you follow us or leave a comment or review, so more people can learn about their natural talents.Other ways to stay connected:Follow us on LinkedIn: https://www.linkedin.com/showcase/cliftonstrengthsFollow us on Instagram: https://www.instagram.com/cliftonstrengths/Follow us on Twitter: https://twitter.com/CliftonStrengthFollow us on Facebook: https://www.facebook.com/CliftonStrengthsFor more information about strengths, visit gallup.com/cliftonstrengthsSubscribe to our CliftonStrengths Newsletter: https://www.gallup.com/cliftonstrengths/en/348236/cliftonstrengths-newsletter.aspx

The Fee for Service Dentist Podcast
Leading Innovative Staffing Solution with Trey Tepichin, CEO of Cloud Dentistry

The Fee for Service Dentist Podcast

Play Episode Listen Later Sep 17, 2023 67:14


Dr. Spera explores Trey Tepichin's journey from his youth and adolescence in Mexico City, to his career as an attorney, followed by his adventures in the entrepreneurial space. As Trey shares, no journey is ever a straight line. The many detours, pitfalls, and surprises that Trey encountered—in creating and launching Cloud Dentistry into the largest marketplace for the on-demand hiring of temp or permanent dental professionals—are all revealed. This is truly a “burn the ships” story of perseverance and grit that you don't want to miss.   Explore the Cloud Dentistry platform at www.clouddentistry.com. It's 100% free to create an account and peruse the dental professionals in your area. Expansion into 30 more cities is underway, so stay tuned. Those wishing to share in the success via an investment in the company should reach out directly to Trey at trey@clouddentistry.com   Offer for Fee For Service Podcast Members Purchase a PreXion CBCT model and install by December 31, 2022 and Receive either a free mounting stand (if needed) or a $1,000 rebate in the form of an Amazon or Target gift card. To learn more, please visit https://www.prexion.com.   FFS Podcast Promotional Links:  ONLY $397: Dental Membership Master Course with Dr. Chris Phelps www.membershipmastercourse.com Dental Membership Direct www.dentalmembershipdirect.com Dental Financing Direct www.dentalfinancingdirect.com   About Dr. Sonny Spera Dr. Sonny Spera graduated from Union Endicott High School in 1981. With a four-year basketball scholarship he graduated from Syracuse University in 1985; majoring in Chemistry and Psychology. He was a member of the Sigma Alpha Mu fraternity. He was also the co-captain of the 1984-1985 Syracuse basketball team. Dr. Spera graduated from SUNY Buffalo Dental School in 1989 in the top 10% of his class. At SUNY Buffalo Dental School he was a member of the Omicron Kappa Upsilon Honorary Society. He was also UB Graduate Assistant Basketball coach.  Dr. Spera has been in private practice since 1989 and is a member of the American Dental Association, the New York State Dental Association, the Sixth District Dental Society and the Broome County Dental Society. He is also a member of the International Association of Orthodontics, the BC Dental Society and the BCDS Study Club. Away from the office, he volunteers with several community organizations, including the Elks Club, the Son's of Italy, the STNY Flyers, the Academy of General Dentistry, and the Basketball Coaches Association of New York. He is the founder and president of ME Hoops Inc. Dr. Spera currently resides with his wife Angela, whom he met at Syracuse University, and their three children, Marcus, Erica, and Carla. In his spare time, he enjoys spending time with his family, basketball, golf, music and movies. 607-624-2962 (Cell) Sonnyspera@gmail.com Www.progressivedentalny.com   Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here: https://goo.gl/forms/7TaUF9Nqi49l1RFF2

The OrthoPreneurs Podcast with Dr. Glenn Krieger
Embracing AI in Your Practice: A Path to Efficiency and Growth

The OrthoPreneurs Podcast with Dr. Glenn Krieger

Play Episode Listen Later Sep 15, 2023 8:25


AI has been a buzzword for a while now, and its potential benefits are undeniable.But before we get carried away with the AI hype, it's essential to remember that there are other ways to improve efficiency in your practice that have nothing to do with AI.One of the most significant advantages of AI is its ability to enhance the effectiveness of your team.AI can assist with tasks such as grammar checking, spelling correction, and content generation, resulting in more polished and compelling communication.For instance, consider crafting a sales script. Would you trust your team to create one from scratch, or would you turn to AI to generate a flawless and persuasive script?AI can automate various tasks, from follow-up calls to engaging potential patients. These technologies are in their infancy and will only become more powerful over time.By implementing such solutions, your stress levels will decrease, productivity will soar, and your practice's profitability will increase.Plus, you'll have more time to engage in activities that challenge and stimulate your mind.Tune in to learn moreKey Takeaways- AI is more than just a buzzword (00:30)- Unlocking the power of AI (01:18)- The real threat of AI (02:00)- Historical perspective on technology (03:35)- Staffing and the AI advantage (04:23)- AI automation in a practice (05:16)Additional Resources

The Judgmental Gentlemen
The ER Nurse UNCENSORED Episode #1: "Hello and Welcome to Staffing Cuts."

The Judgmental Gentlemen

Play Episode Listen Later Sep 15, 2023 24:41


Today is the first episode of "The ER Nurse UNCENSORED" and it's time for introductions and a rant on new COVID regulations and a growing trend to change the definition of "minimum staffing". THERE IS SO MUCH MORE TO COME OVER THE NEXT FEW MONTHS! LET'S GO TO HELL TOGETHER! LIKE, SUBSCRIBE AND SHARE the show! Anywhere you get your podcasts.

Practice Made Perfect
ACC Practice Made Perfect: CV Dyad Leadership Panel on CV Team Staffing Challenges: Part 2 - Retention

Practice Made Perfect

Play Episode Listen Later Sep 15, 2023 27:49


Building on Episode 1 of the cardiovascular (CV) Dyad Leadership Workgroup panel on CV team staffing challenges, this episode will focus on retention of CV team members to minimize staffing challenges. Tom Draper, MBA, FACC hosts a panel discussion with Michael Montgomery, MS, Corrin McCloskey, MPH, and Evan Ownby, MD, FACC to explore strategies and best practices for retaining CV team members and how a dyad leadership model can be leveraged to create and improve the culture of your team.  

The WoMed
Make Staffing Sexy Again with Nurse Sonja

The WoMed

Play Episode Listen Later Sep 15, 2023 54:36


This podcast was started to amplify voices in healthcare that are advocating for change. Today, we are doing just that as Danielle welcomes back nurse Sonja Mitrevska, who is advocating for the 1700 nurses on strike in New Jersey. These nurses are simply asking for enforceable staffing guidelines—something that matters enough for them to walk out of the hospital, understanding full well the gravity of that decision. This is a global crisis with no end in sight—as Nurse Sonja says, it is a "litmus test for how modern-day healthcare will continue to railroad staff if they don't stand together.” Healthcare is not sustainable as it stands today, but people chose to remain silent because it's safer. Nurse Sonja takes the time to sit down with Danielle in the hopes that even one person feels empowered to start asking questions.  To show your support, you can call Assembly Man Craig Coughlin at 732-855-7441 and ask for Bill S304 to be passed (mandates safe staffing ratios). Be sure to follow Sonja @nursesonja and @rwjnursesunited for the latest updates on the strike and check their link in bio for additional ways to support.   Thanks to our amazing sponsors for making this episode possible:  Perelel— Go to Perelel.co and use code WOMED15 for 15% off your first 3 months. If you don't love it, you can cancel anytime with a 30-day money-back guarantee.  ZocDoc — Go to Zocdoc.com/WOMED and download the Zocdoc app for FREE. Then find and book a top rated doctor today.  GreenChef —The #1 Meal Kit for Eating Well. Go to Greenchef.com/60WOMED and use code 60WOMED to get 60% off plus free shipping  Osea— Prep your skin for fall with clean, vegan skincare from OSEA. Get 10% off your first order sitewide with code WOMED at OSEAMalibu.com  Brooklinen — Invest in comfort that'll last with 20% off everything at Brooklinen during their Labor Day sale happening now! Shop in-store or online at Brooklinen.com. Missed the sale? Visit Brooklinen.com and sign up for emails to be kept up to date on exclusive offers, new products and much more!  Babbel— For a limited time, our listeners can get started and receive 55% off your Babbel subscription – Visit Babbel.com/WOMED.  If you haven't already, please follow, rate, and review the podcast, follow us on Instagram @TheWoMed and check out womedpodcast.com. Plus, give us a follow on TikTok @thewomedpodcast. Be sure to follow your hosts personally @dmmaltby and @jackiethefnp and be sure to check out @riothealers!   WoMed Cover Art — Makeup: Annelise Carey, MUA/LME @annelisemua & Photography: Brooke Boling @honorcreative    Learn more about your ad choices. Visit megaphone.fm/adchoices

Restaurant Unstoppable with Eric Cacciatore
1026: Adriel Lubarsky Director of Sales at GreenPlaces

Restaurant Unstoppable with Eric Cacciatore

Play Episode Listen Later Sep 14, 2023 114:10


Adriel Lubarsky is Director of Sales at GreenPlaces. GreenPlaces helps companies measure their carbon footprint, reduce emissions, go carbon neutral or net zero and promote success to investors, employees, and customers. Adriel has worked in many areas of sustainability, mostly focusing on the financial side of things, developing financial incentives to be more sustainable. His new book will be available in October. Find out more here: https://adriellubarsky.com/ Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote/mantra: "Sprint to finish." Today's sponsor: Reachify - Reachify allows your restaurant to focus on the food, and not the phone. Get employees off the phone so they can attend to food production and dine-in guests. With Reachify's phone automation platform, guests calling in receive one-click access to the actions they need through the power of instant text messages. Whether it be online orders, reservations, catering, directions, or more, Reachify's flexible and powerful platform can support it all. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. Contact: Website Email: adriel@greenplaces.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Adriel Lubarsky for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

The Quarterback DadCast
Balancing Act: A Chat with Tom Kosnik on Fatherhood and Leadership

The Quarterback DadCast

Play Episode Play 41 sec Highlight Listen Later Sep 14, 2023 72:44 Transcription Available


When we think about leadership, we often forget about the most critical leadership role there is - parenthood.  Our latest guest, Tom Kosnik, the president of the Visus Group, shares his personal journey of balancing fatherhood and leadership while raising three successful adult children with his wonderful wife. Tom reveals the values and principles he instilled in his children and how they have shaped their lives and individual achievements. His personal experiences of raising a child with Down Syndrome and autism provide a unique perspective on resilience and compassion.  Tom's wisdom isn't confined to being an excellent father. He carries over these valuable lessons from his family into his business. He emphasizes the importance of honoring one's word, a lesson he learned from his family and has since ingrained in his children and his business. His experience with parenting classes, a life-changing book, and a biofeedback specialist gave him the tools to better understand and support his son with a disability. Our conversation with Tom also enlightens us on the "rule of you." It's a practice followed by his family, where they set individual objectives, principles, and affirmations for the year. As our chat wraps up, we indulge in a fun lightning-round game that adds a touch of humor to our enlightening talk. If you're intrigued about fatherhood, leadership, and personal growth, you won't want to miss our heartwarming chat with Tom Kosnik.Thank you, Lattitude Sitka, for your continued support of our podcast!!!Lattitude Sitka Our sea adventures cover fishing, wildlife tours, beach excursions, scuba diving, snorkeling, paddleDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Please don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!

ON Point with Alex Pierson
Staffing is a huge issue when it comes to court houses

ON Point with Alex Pierson

Play Episode Listen Later Sep 14, 2023 10:38


With a brand new court in downtown Toronto, and now we can't staff it. Cases are being dropped and now judges are pointing the finger at Ford to get staff. Host Alex Pierson speaks with Jon Reid, President of the Toronto Police Association. Learn more about your ad choices. Visit megaphone.fm/adchoices

president toronto court houses staffing toronto police association
Kentucky Tonight
Kentucky's Health Care Challenges

Kentucky Tonight

Play Episode Listen Later Sep 13, 2023 56:34


Renee Shaw and guests discuss Kentucky's health care challenges. Guests: State Sen. Stephen Meredith (R-Leitchfield); State Sen. Karen Berg (D-Louisville); Vickie Yates Brown Glisson, health insurance lawyer; Emily Beauregard from Kentucky Voices for Health; Patrick Padgett from Kentucky Medical Association (KMA); and Stephen Houghland, M.D., from Kentucky Primary Care Association.

Life in Private Staffing
Life in Private Staffing | 4.31 – Jean-Francois Chatelain

Life in Private Staffing

Play Episode Listen Later Sep 13, 2023 40:18


Today I chatted to the fabulous Jean-Francois about the fascinating world of aviation. We have not delved into the world of flying yet on this podcast, so it was such a pleasure to hear Jean-Francois' story. Starting his career working as a cabin steward with British Airways then led onto a 25-year career with the airline working his way up through to the ranks till he was the man in charge of the entire cabin, responsible for a team of 22 crew. Having done it all with BA, from training to product development to working on the royal flights his time came to a natural end.   What was a daunting prospect after such a long career, he used his time after wisely with plenty of training and networking with people who helped him move into his current role which is working in the middle east managing the private travel of VVIP's. This is a perfect role, combining all his previous skills and experiences whilst still providing new daily challenges.   If you are interested in how to shift from commercial airlines to private airlines, come and have a listen!

edWebcasts
Improve Teacher Practice, Staff Retention, and Student Achievement with Video-Based Professional Learning

edWebcasts

Play Episode Listen Later Sep 13, 2023 58:33


This edWeb podcast is sponsored by Teaching Channel.The webinar recording can be accessed here.This back-to-school season, district and school leaders are faced with serious challenges. Staffing shortages, supporting new teachers and retaining them, improving practice, raising student achievement—it's a lot.The team at the Metropolitan School District of Decatur Township has successfully tackled these challenges over the past six years by embracing video-based professional learning and they are excited to share tangible steps on how your district can too. Join us to learn how to use video-based self-reflection, peer feedback via PLCs, exemplar videos, and video coaching support to:Improve practice for teachers and instructional coachesRetain more teachers and coachesRaise student achievementListeners can also look forward to learning how these methods can change the districtwide vocabulary, support experienced, high-achieving teachers, and improve culture in their school buildings. The presenters share high-impact practices and explore ways to help school and district leaders prioritize supporting teachers in effective and realistic ways.This edWeb podcast is of interest to K-12 teachers, school and district leaders, and education technology leaders.Teaching Channel We help teachers thrive and be their best in the classroom so their students can too.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Learn more about viewing live edWeb presentations and on-demand recordings, earning CE certificates, and using accessibility features.

Thrivetime Show | Business School without the BS
Business Podcasts | Determine The Ideal Staffing Size And Work On Developing An All A-Player Team

Thrivetime Show | Business School without the BS

Play Episode Listen Later Sep 13, 2023 62:03


See Thousands of Clay Clark Client Success Stories Today: https://www.thrivetimeshow.com/testimonials/ Learn More About Attending the Clay Clark's 2-Day Interactive Business Growth Conference Today At: https://www.thrivetimeshow.com/business-conferences/ Learn How Clay Clark Has Helped Greg And Dawn to Triple the Size of Their Business: www.glueandnails.com To Learn More About Buying An OXIFresh.com Franchise Go To: https://www.thrivetimeshow.com/oxifresh/ To Learn More About Buying a Window Ninjas Franchise Go To: www.TipTopK9.com “The difference between great people and everyone else is that great people create their lives actively, while everyone else is created by their lives, passively waiting to see where life takes them next. The difference between the two is living fully and just existing.” ― Gerber Michael E., The E-myth Revisited “Do not wait: the time will never be 'just right'. Start where you stand, and work whatever tools you may have at your command and better tools will be found as you go along.” - Napoleon Hill BUSINESS + How Clay Clark Helped BarbeeCookies.com to DOUBLE the SIZE of Her Business Within Just 12 Months!!! Learn More About the Success Stories Below: www.LivingWaterIrrigationOK.com www.BarbeeCookies.com www.PMHOKC.com www.DelrichtResearch.com www.OXIFresh.com www.PeakBusinessValuation.com www.TipTopK9.com www.TulsaOilers.com https://sierrapoolsandspas.com/ www.AmyBaltimoreCPA.com www.MorningGloryEatery.com www.Pappagallos.com Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) Learn More About How Clay Has Taught Doctor Joe Lai And His Team Orthodontic Team How to Achieve Massive Success Today At: www.KLOrtho.com Learn How to Grow Your Business Full THROTTLE NOW!!! Learn How to Turn Your Ideas Into A REAL Successful Company + Learn How Clay Clark Coached Bob Healy Into the Success Of His www.GrillBlazer.com Products Learn More About the Grill Blazer Product Today At: www.GrillBlazer.com Learn More About the Actual Client Success Stories Referenced In Today's Video Including: www.ShawHomes.com www.SteveCurrington.com www.TheGarageBA.com www.TipTopK9.com www.WeShredOnSite.com Learn More About How Clay Clark Has Helped Roy Coggeshall to TRIPLE the Size of His Businesses for Less Money That It Costs to Even Hire One Full-Time Minimum Wage Employee Today At: www.ThrivetimeShow.com To Learn More About Roy Coggeshall And His Real Businesses Today Visit: https://TheGarageBA.com/ https://RCAutospecialists.com/ Clay Clark Testimonials | "Clay Clark Has Helped Us to Grow from 2 Locations to Now 6 Locations. Clay Has Done a Great Job Helping Us to Navigate Anything That Has to Do with Running the Business, Building the System, the Workflows, to Buy Property." - Charles Colaw (Learn More Charles Colaw and Colaw Fitness Today HERE: www.ColawFitness.com) See the Thousands of Success Stories and Millionaires That Clay Clark Has Coached to Success HERE: https://www.thrivetimeshow.com/testimonials/

The Maximum Lawyer Podcast
Unlocking the Secrets to Fast-Tracking Your Law Firm's Success Through Smart Staffing

The Maximum Lawyer Podcast

Play Episode Listen Later Sep 12, 2023 29:50


Do you need some help in hiring for your law firm? Are you unsure what roles you need filled? In this podcast episode, Jim and Tyson welcome Brett Trembly, CEO and co-founder of Get Staffed Up. He discusses his new book "24 Months to Freedom: How Modern Law Firms Use Smarter Staffing Solutions to Fast Track Their Way to Success." The book lists seven crucial positions to hire that every law firm needs.In order to have a successful law firm, you need the right people. You need to have an adequate amount of staff who are skilled in what they do. One of the most important roles to fill is that of an executive assistant. Without an executive assistant, many attorneys take on much more tasks in their day to day schedule. This ultimately takes away from what they need to do. An executive assistant wears many hats in a law firm. The role includes answering phones, preparing documents and bookkeeping. It is a multi-dimensional role that helps keep law firms running.Many attorneys have a fear of hiring and will stall in getting it done. Sometimes this comes down to money. Brett speaks to not needing tens of thousands of dollars in the bank to hire. As long as there is enough to pay someone for the first 2 weeks, that is when it is time to hire. Hiring someone is not going to cost you money, but it will make you money. It will allow an attorney to focus on the important work, bring in more clients and therefore bring in more money.Every successful law firm needs to have a full proof intake system, which includes a few different positions. ➡️ One is a receptionist, who will answer phones and take messages. A receptionist is usually the first person a potential client will interact with, so this individual needs to be very well rounded. Answering the phones in a swift and quick manner is crucial to ensuring that potential clients are provided with what they need. If a firm does not have a receptionist, there is much opportunity to lose out on new clients. ➡️Hiring an intake specialist is another position that is included in the intake process. This individual will know the process of the law firm in and out and will have some legal knowledge as well. They screen clients to ensure they are the right fit, refer clients to other firms when they are not and will set up  consultations for attorneys. These two positions not only add value to a firm but allow attorneys to focus on the core work.Brett provides a few tips to help firms hire the right people. One great tip is to give potential candidates practical tests to see if they can not only handle the job but show off their skills and experience. For example, if you are hiring for an intake specialist role, do a quick role play scenario of a client screening call. This way, the candidate can show you in real time how they would handle that situation and what skills they would use to complete a successful call. Take a listen to learn more about who to hire and how to hire for a law firm!6:30 Hiring an executive assistant10:14 The fear that law firms have when hiring11:27 The misconception of waiting to hire13:23 The importance of hiring a full-time dedicated receptionist20:23 Giving candidates a testJim's Hack: Have quarterly meetings with each team member to have conversations on a variety of things. This really shows the effort made to keep tabs on employees and discuss important aspects of one's career, whether it be goals or growth. These conversations also help with understanding what is and isn't working for a firm from the eyes of an employee.Brett's Tip: Force yourself to take time off with your family. If you find you are more stressed when you return to work, that means you have more things to work on to address either your stress or your ways of working.Tyson's Tip: Have reference checks for hiring new people. They provide additional information that help get the right people in the right roles. It does add a little more time to the hiring process, but it is really worth it in the end.

Ordinary Meets Extraordinary

What do you do when you are already overstaffed and really amazing applications keep coming in? How do you keep turnover under industry standards? Come along with Abby as she discusses how we have become overstaffed with teachers, with high quality applications coming in weekly. Having a business that succeeds and grows on the “family culture” community aspect is so important to us. We know that our teachers have lives outside of work, and their family comes first. Which is one of the top reasons why our turnover rate is under the usual standard for teachers. Listen today to learn more about staffing your center!

Why Your Bank Sucks
How a Sign About Staffing Issues At a Local Starbucks Changed My Perception of Management

Why Your Bank Sucks

Play Episode Listen Later Sep 11, 2023 41:25


Trying something different today. I am doing a podcast about something I would do a column on. The Starbucks near my house, inside a grocery store has not been open during the hours you would expect a coffee shop to be open lately. I am assuming it was staff going back to school and not being able to do morning shift. Last few times I have gone to that store, a homemade sign was taped to the door (I hate homemade signs btw) informing the customers of the store, "Due to lack of certified staff at Starbucks, we would be closed today" and in another case, opening late. The wording is such that it actually doesn't give me closure as a consumer advocate and customer service expert. It actually makes me thing of more questions, and for someone not enlightened as me, it gets them mad, which means they get mad at staff that is working at the store, or worse yet, take it out on future baristas who are hired to make sure the sign never exists again. It's a weird quandry, and I just wanted to talk it out to you, and give you a podcast. NB Has recovered over $4 Million from big banks back to consumers, with nearly $800k of it being Zelle fraud! 30k+ Followers on TikTok, Twitter and Instagram ⁠⁠⁠Buy My Book "High-Risk Transaction"⁠⁠⁠ Find all my social media and other links at: ⁠⁠⁠TheNotoriousBanker.Org ⁠⁠⁠ ⁠⁠⁠Substack - "Consumer Beast" - TheNotoriousBanker.Substack.com⁠⁠⁠ MY PATREON Page! For as little as $1, you can help James in his fight against big banks. ⁠⁠⁠http://patreon.com/NotoriousBanke⁠⁠⁠r --- Support this podcast: https://podcasters.spotify.com/pod/show/thenotoriousbanker/support

BE THAT LAWYER
Brett Trembly: Staffing Up Your Law Firm

BE THAT LAWYER

Play Episode Listen Later Sep 11, 2023 34:40


In this episode, Steve Fretzin and Brett Trembly discuss:Scheduling time off, not dropping agreements with yourself. The need to delegate to grow your firm. Tracking ALL of your time (not just the billable time). Getting over the mental minutia and the fear of hiring.  Key Takeaways:You are losing money every time you do a $10 job that you can pay someone else for when you charge way more than that per hour. Hiring a good executive assistant will free up enough time for you to double your output and double your income. Your first hire should be someone to delegate to so you can protect your time as a law firm owner and allow you to focus on what only you can do (and what you love to do). When you hire, you can use those employees to help build your training material and process and procedure manuals. But you need the hands-on deck before you can build those SOPs. "You absolutely need to protect your time as the law firm owner more than anything else." —  Brett Trembly Get a free copy of Steve's book “Sales-Free Selling” here: www.fretzin.com/sales-free-selling Thank you to our Sponsors!Get Staffed Up: https://getstaffedup.com/bethatlawyer/Overture: https://overture.law/Get Visible: https://www.getvisible.com/Moneypenny: https://www.moneypenny.com/us/ Episode References: Sign up for the next BE THAT LAWYER: Marketing Mavericks - September 28th, 2023 - https://www.fretzin.com/blog/category/events/How I Built This with Guy Raz - https://wondery.com/shows/how-i-built-this/ About Brett Trembly: Lawyer / Entrepreneur / Author / Delegation Expert 4 time Inc. 5000 Honoree (#67 in 2022 & 2 companies on the ranking) Published Author: The Danger Zones Adjunct professor Miami Law 40 employee team Trembly Law (12 attorneys) 150+ employee team Get Staffed Up Connect with Brett Trembly:  Website: https://getstaffedup.com/fretzin  Book: http://24monthstofreedom.com/LinkedIn: https://www.linkedin.com/in/bretttrembly/LinkedIn: https://www.linkedin.com/company/getstaffedup/Twitter: https://twitter.com/btremblyTwitter: https://twitter.com/Getstaffedup1Facebook: https://www.facebook.com/groups/l3community/Instagram: https://www.instagram.com/getstaffedup/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Cheplak Live
From Executive Assistant To Marketing Director of a Mega Team

Cheplak Live

Play Episode Listen Later Sep 9, 2023 36:57


-Learning alongside the team leader as the organization grows -How to have a healthy marketing director/team leader healthy business relationship -You must have an entrepreneurial mindset, not employee mindset -Staffing a marketing department  -Allowing space for creativity while hitting deadlines  -Go all GAS in a market downturn  -The importance of keeping the balance of big media and little media 

Fitness Marketing Mastery
Get More Things Done - Right - with a Quality Hire

Fitness Marketing Mastery

Play Episode Listen Later Sep 9, 2023 19:34


This episode is about how to write a better job description for your personal assistant. Need help with business? Check. With personal? Check. Today's guest is the perfect person to answer this. We dished on what drew her to the job description when she was a personal assistant.  She's an author and business owner. She also recorded with me on Flipping 50 and if you need to organize or declutter, listen to this and then that. You'll understand exactly why I asked her to come over here - spontaneously - she didn't know it!  My Guest:  Tracy McCubbin is a decluttering expert and the author of Making Space, Clutter Free and her latest book Make Space for Happiness. Tracy looks at the root of our clutter to find the real cause and ways to get real solutions. As the CEO of dClutterfly, she has helped thousands of clients clear the clutter in their lives to create space for positive life changes. What I Asked Tracy in this Episode: What's the secret to a job description that gets quality applicants?  What attracted you to the jobs you first had and what did you use to hire your own personal assistant?  5 Tips:  Be clear about the help you need  E.g. business and personal  Find someone interested in the field you're in Interested in the same thing -media, marketing, business, and fitness  Find out if they want a path to growth - duties expand  Like to solve problems  Fast Action:  List 10 things that you can't get done that you need done  Connect with Tracy: https://www.dclutterfly.com/ On Social: https://www.instagram.com/tracy_mccubbin/ https://www.tiktok.com/@tracymccubbin Other Episodes You Might Like:   4 Keys to Selling More Now:  https://www.fitnessmarketingmastery.com/get-more-sales/ Sell More Corporate Packages: https://www.fitnessmarketingmastery.com/sell-more-corporate-wellness/ Selling for Coaches: https://www.fitnessmarketingmastery.com/present-your-fee/ Resources:  Health & Fitness Business Scorecard: https://www.fitnessmarketingmastery.com/scorecard  Marketing to Women Course: https://www.fitnessmarketingmastery.com/copywriting-course

PBS NewsHour - Segments
Why new federal staffing requirements for nursing homes could be difficult to meet

PBS NewsHour - Segments

Play Episode Listen Later Sep 8, 2023 5:43


The Biden administration has proposed new staffing standards to improve care for the 1.3 million Americans living in nursing homes. And while it's the biggest change to regulations in three decades, many patient advocates say it still falls short of what's needed. Stephanie Sy discussed the plan with David Grabowski, a healthcare policy expert and professor at Harvard Medical School. PBS NewsHour is supported by - https://www.pbs.org/newshour/about/funders

Health Affairs This Week
Audit of Nursing Home Staffing Standards in Progress by Biden Administration

Health Affairs This Week

Play Episode Listen Later Sep 8, 2023 12:53


Health Affairs' Michael Gerber and Chris Fleming discuss the Biden administration's proposal to increase minimum staffing levels at nursing homes.Listen to the first Research and Justice For All episode, sponsored by CVS Health.Related Link: HHS Proposes Minimum Staffing Standards to Enhance Safety and Quality in Nursing Homes (CMS) High Nursing Staff Turnover In Nursing Homes Offers Important Quality Information (Health Affairs) President Biden: Nursing homes are putting residents at risk. We're ending the abuse today. (USA Today) Federal Officials Propose New Nursing Home Standards To Increase Staffing (New York Times)

Fifth & Mission
Inside San Francisco's Staffing Crisis

Fifth & Mission

Play Episode Listen Later Sep 8, 2023 29:57


About 4,000 city jobs are vacant in San Francisco. That means the city is short police officers, street cleaners, accountants, nurses and technicians. Why? A Civil Grand Jury report from June pinpoints roadblocks to hiring. Foreperson Karen Kennard gives highlights of the jury's findings and Department of Human Resources Director Carol Isen tells host Laura Wenus what the city's been doing to fix this longstanding problem. | Unlimited Chronicle access: sfchronicle.com/pod Got a tip, comment, question? Email us: fifth@sfchronicle.com Learn more about your ad choices. Visit megaphone.fm/adchoices

crisis san francisco staffing unlimited chronicle
CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co
IAM1850 - Leadership Coach Helps Teams Learn, Adapt, and Transform

CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co

Play Episode Listen Later Sep 7, 2023 16:59


Why it was selected for "CBNation Architects": This episode of the IAMCEO Podcast features the interview with Kvon Tucker, CEO, and Founder of Consciously, a purpose-driven Executive and Leadership Coaching firm. Kvon Tucker is a professional learning and leadership development expert who has dedicated a considerable part of his life to aiding leaders, teams, and organizations in learning, adapting, and transforming. Tucker has made significant contributions to leaders at Netflix and Amazon, where he helped them adapt to hyper-growth and extensive scale through experiential learning and coaching. Currently, he oversees Manager and Leadership Development for Google's Staffing organization. He focuses on designing experiential learning and coaching leaders to help Google grow. Tucker shares his CEO Hack as "owning his mornings" to get a productive start to the day. His CEO Nugget advises others to be easy on themselves since progress takes time, and setbacks are part of the journey. He defines a CEO as a change agent in society, leading the way and effecting positive changes. Alongside his commendable professional commitment, Tucker holds a Master's degree in Industrial-Organizational Psychology and is also a Certified Professional Co-Active Coach (CPCC). Check out our CEO Hack Buzz Newsletter--our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE.  I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today!   Previous Episode: https://iamceo.co/2021/07/15/iam1067-leadership-coach-helps-teams-learn-adapt-and-transform/

WAMU: Local News
D.C. school nurses say new staffing model is ‘a recipe for disaster'

WAMU: Local News

Play Episode Listen Later Sep 7, 2023 3:48


Due to a nursing shortage, school nurses will work under a new “cluster” model, serving multiple schools. DC Health says it's a necessary short-term solution.

West Virginia Morning
Staffing Infrastructure Jobs And Olympic Dreams On This West Virginia Morning

West Virginia Morning

Play Episode Listen Later Sep 7, 2023


On this West Virginia Morning, our radio series “Help Wanted: Understanding West Virginia's Labor Force” continues as Curtis Tate takes a look at federal and state perspectives on the problem of finding enough workers with the skills for new infrastructure jobs. The post Staffing Infrastructure Jobs And Olympic Dreams On This West Virginia Morning appeared first on West Virginia Public Broadcasting.

Restaurant Unstoppable with Eric Cacciatore
1024: REPUBLISH: Kasey Anton & Michael Michalowicz on Profit First

Restaurant Unstoppable with Eric Cacciatore

Play Episode Listen Later Sep 7, 2023 71:29


REPUBLISHED EPISODE: Today we're going to talk about why you need to pay yourself, FIRST! We're also diving into how. Joining us for the conversation are two of the best qualified: Kasey Anton and Mike Michalowicz. Mike Michalowicz is the author of Profit First: Transform Your Business From a Cash-Eating Monster to a Money-Making Machine. He's helped thousands of entrepreneurs gain control of their business. Kasey Anton, founder of Spark Business Consulting, and former restaurateur, and one of the only, if not THE only Certified Profit First Professionals with extensive restaurant owning experience. check out Kasey Anton's new book: Profit First For Restaurants Purchase the Profit First for Restaurant Course! Check out episode 1023 with Matt Lombardo as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote/mantra: "Care more than others. Your success is our success." Today's sponsor: MarginEdge: Fluctuating food prices. Staffing challenges- Now more than ever you need to control costs to remain profitable. MarginEdge is a restaurant management software that lets you see your food and labor costs in real time. By automating your invoice processing and totally digitizing your back office, MarginEdge saves your team hours on paperwork and gives you instant insights to manage your prime costs. No contract. No setup fee. See how it works at marginedge.com/unstoppable. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! CORE: Children of Restaurant Employees is a national non-profit and direct provider that is dedicated to serving food and beverage operations employees with children. CORE provides financial relief when the restaurant employee, their partner, or child faces a life-altering medical crisis, injury, death, or natural disaster. To learn more about how CORE helps, and how you and your company can get involved in their important mission, visit www.COREgives.org. Restaurant Systems Pro - Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. Contact: Website Thanks for listening!

Contingent Workforce Weekly
Episode 711: A Conversation With Dave McGonegal, VP of Strategic Client Solutions at ManpowerGroup Solutions

Contingent Workforce Weekly

Play Episode Listen Later Sep 6, 2023 32:01


The Future of Work Exchange Podcast welcomes Dave McGonegal, VP of Strategic Client Solutions at ManpowerGroup Solutions, to discuss the implications of artificial intelligence in talent acquisition and workforce management, the evolution of the extended workforce, what's ahead for the Future of Work movement, and much more. This week's all-new episode also highlights why a cooling labor market is beneficial for the overall sustainability of the workforce.

Life in Private Staffing
Life in Private Staffing | 4.30 – Silver Swan USA Special

Life in Private Staffing

Play Episode Listen Later Sep 6, 2023 27:05


In preparation for our upcoming trip to the USA, we wanted to sit down and chat all things US! I somehow managed to convince Jess, our US consultant and Chris, our Community Manager to join me today for a chat. We discuss how we are finding the American market at the minute and what roles we are currently recruiting for. Chris then provides an insight into our 5 communities across the US, reminding us the purpose of these groups and why people should join.  We then move on to discuss our plans for our trip – from where we're going, when and who we hope to meet. As a reminder, this is our itinerary:   Sun 24th Sept – Wed 27th:              New York Wed 27th – Fri 29th:                          San Francisco  Friday 29th – Mon 2nd:                     Los Angeles  Tues 3rd – Thurs 5th:                         Palm Beach, Florida Thurs 5th – Fri 6th:                             Miami, Florida    Keep an eye out for where we'll be once in town! Email chris@silverswanrecruitment.com.

WCBS 880 All Local
Increasing staffing at nursing homes

WCBS 880 All Local

Play Episode Listen Later Sep 6, 2023 4:43


The Biden Administration wants to beef up staffing at nursing homes around the country. Newsline with Brigitte Quinn spoke with Richard Mollot, The Executive Director of The Long Term Care Community Coalition, about whether such a move will result in positive changes.

The Hospopreneurs Podcast
163: Leading Sidekicker to Success Through SEEK Investment with Tom Amos

The Hospopreneurs Podcast

Play Episode Listen Later Sep 6, 2023 29:23


Tom Amos is the CEO and co-founder of Sidekicker - a casual and temporary staff recruitment company. He drives Sidekicker's vision and strategy to build a market-leading platform where businesses can access the best skilled hourly workers in Australia and New Zealand – they call them, Sidekicks. Under Tom's leadership, Sidekicker has grown to acquire investment from the global leading employment marketplace SEEK.   The company has previously been named - placing 13th - in Deloitte's Tech Fast 500 APAC and Tom personally in Business News Australia's 2022 Top 100 Young Entrepreneurs, alongside co-founder and Director, Jacqui Bull.

The Liquid Lunch Project
Navigating HOA Management: Strategy, Charity, and Success with Rob Buffington

The Liquid Lunch Project

Play Episode Listen Later Sep 4, 2023 25:54


How does a former pastor with a degree in non-profit fall “ass-backward” into a thriving career in HOA Management and Staffing?    Here to tell us all about it is Rob Buffington, founder and CEO of Gordian Staffing and an experienced consultant in the HOA management space. From buying a few rental properties to becoming a real estate broker to rental property manager, he eventually found himself managing HOAs...and doing it rather well.    Now Rob brings a wealth of experience and knowledge to companies struggling with vendor services, staffing, accounting, and general management issues. How? Because he's been there. In fact, Gordian Staffing was born out of the problems he himself was facing; finding and keeping quality staff to help with HOA management.   And it turns out - he was onto something. Within just a few years, 50 employees turned into 500, and he shows no sign of slowing down. Their mission is simple: To provide clients with the best possible service and consulting and make a positive difference in the world. They allow business owners to eliminate the clutter in their daily activities (like admin, basic accounting, customer service, etc.) so they can focus on what matters most: Growing their business. They provide companies with full-time, remote workers who live primarily in Mexico and who are 100% dedicated to your company. The vetting and screening, and busywork are all handled by Gordian Staffing. You just have to delegate.    We covered a lot of ground in just 25 minutes, so whether you're an aspiring HOA manager, a real-estate junky, or a busy business owner looking for some relief, this is an episode you shouldn't miss.  Episode Highlights:   Skills and expertise HOA managers should have Tips for Airbnb investing When's the right time to start outsourcing How Gordian Staffing gives back to the community How they've built a team of dedicated (and remote) employees The tasks his remote workers can assist you with Favorite Quote:  “Exceptions cause mistakes, so whatever you're going to do, do it consistently.” Connect with Rob:https://gordianstaffing.com   https://www.linkedin.com/in/robbuffington/ https://www.facebook.com/GordianStaffing   https://www.instagram.com/gordianstaffing/   https://www.youtube.com/@gordianstaffing7086    Stay Connected: Connect with Matt and Luigi on Instagram: @matthew.r.meehan @luigi_rosabianca @theLiquidLunchProject @ShieldAdvisoryGroup. Visit The Liquid Lunch Project website and subscribe to The Weekly, our Friday morning newsletter, for all the latest in the world of finance, tech, small business, and more. www.theliquidlunchproject.com Make sure you never miss an episode — check out The Liquid Lunch Project on Apple Podcasts, and don't forget to subscribe, rate, and review.  

The Making Sunday Happen Podcast
EPISODE 418: Staffing, Culture and Leadership Trends with Phil Bowdle and Dennis Choy

The Making Sunday Happen Podcast

Play Episode Listen Later Sep 4, 2023 38:33


On today's episode, we welcome two friends: Phil Bowdle and Dennis Choy. Phil is the Vice President of Marketing at the Slingshot Group - a great service that helps churches with staffing needs. We also then welcome Dennis Choy - Dennis the production director at Saddleback Church. We are talking all about staffing, team culture and healthy leadership. If you deal with people and teams at church, you know how helpful these conversations can be. We pray this encourages you. SHOW NOTES --- Support this podcast: https://podcasters.spotify.com/pod/show/makingsundayhappen/support

The Dental Marketer
466: Dynamic Strategies for Hiring, Team Nurturing, and Marketing | Dr. Thomas Choi

The Dental Marketer

Play Episode Listen Later Aug 31, 2023


Today we're going to introduce a game changer in the dental practice management software world...‍‍This is an innovative, all-in-one, cloud-based practice management software, and it offers an array of powerful features that are custom built for dentists by dentists ready to revolutionize the way you work. ‍If you are a start-up and decide to sign up with Oryx, they will NOT charge you a single dime, until you reached 200 active patients!⁠⁠They are partnering up with all startup practice owners and making sure you succeed, fast!⁠⁠ Click this link to schedule a FREE personalized demo and to see more on their exclusive deal!⁠‍‍Guest: Thomas ChoiBusiness Name: Eyes of AICheck out Thomas' Media:‍Website: https://www.eyesofai.com/Linkedin: https://au.linkedin.com/in/thomas-choi-7a8843241Practice Website: https://mylocaldentists.com.au/‍Other Mentions and Links:Leonardo DiCaprioMercedesChatGPTGoogle Ad WordsYellow PagesCSIRO - Commonwealth Scientific and Industrial Research OrganizationCone Beam CTKhoa and Sen - Eyes of AI FoundersPearl AIOverjet AIElon Musk‍Host: Michael Arias‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍‍My Key Takeaways:You cannot be a hero for everyone! Be sure to hone in on the type of patient you would like to serve and market to them.If you aren't located in a high foot traffic area you will need to supplement with more marketing.Your team is your most important asset! Treat them well and make sure they have systems to follow.You can have roles that are meant to be more permanent and positions that are more temporary. Some team members might not stick around forever and that is okay!Don't fall into the trap of "I have no weaknesses." Try to reflect of where you don't excel, and hire another professional to help.Always track where your new patients are coming from. Having a Customer Relationship Management(CRM) software will help keep good records here.‍Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]‍p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍Episode Transcript (Auto-Generated - Please Excuse Errors)Michael: Alright, it's time to talk with our featured guest, Dr. Thomas Choi. Thomas, how's it Thomas: going? Not too bad, Michael. Thanks. How are you Michael: doing? Pretty good. Where in Australia are you located? Thomas: We're in Sydney sunny Sydney. On the other side of the world too, you guys, but just to sunny as LA Michael: hopefully.Okay, man, that's nice. That's nice. Awesome. Thank you for, I dunno what time it is over there, but thank you for being up early. Thomas: Oh 9:00 AM So just about I rescheduled some of my patients, pushed them back a little bit, and uh, normal workday for me. Michael: Nice. Awesome man. Awesome. So real quick, could you briefly introduce your dental practice and the demographic you primarily Thomas: serve?Yeah, absolutely. So, um, the group of practices that I, operate and own is called my local dentists. We operate five dental clinics here in Sydney. We are generally Just general clinics. So we your community practice, we are located in small community areas, and so we serve your newborns, your one year old, your two year old, your kids as they go through school.And then we also make dentures for grandparents. Mm-hmm. So yeah, your basic general practice for, for your general dentist. Michael: Nice. Okay. So then what has been your experience with different marketing companies and which strategies have proved to be the most effective for Thomas: you? I own five. And so we've dealt with all a whole range of different marketing options.So that goes, I'm sure your listeners have gone through all these things as well. That goes from your s e o, from your Google AdWords, from your full service branding and marketing companies. For me, I've found there's no silver bullet, so quite early on. In my little startup phase someone gave me some pretty good advice.They said, you cannot be the hero to everybody. So when I speak to younger dentists starting up clinics, I find they get really upset if even one person turns away or one person wasn't happy. They want to, they seem to want to sort of capture the whole entire. Little area there. They want everybody that, that, that doesn't work.The dentist you are looking for for is not the dentist I'm looking for. He's probably not the dentist di Leonardo DiCaprio is looking for. We're all looking for different type of dentists. So I do find in marketing finding that sort of fits your lane and your. What you are trying to do is probably the most helpful thing to do.But I mean, I'm happy to go around, into detail, into each of those different types of marketing, if you'd like. Yeah, no. Including the, Michael: if we get into it, when you first started your practice, your startup, your first one, number one, right? Like what were you leaning heavily on? Where you were like, this is what I'm, I'm, I'm gonna keep doing Thomas: right now.So my, my first one is actually in the same suburb that I grew up in. So I had like strong community ties. My, my local primary school was literally, I, I serve like half of that primary school now. and I went to that primary school, so that's where I started. And I think in terms of marketing I was leaning really heavily on that community engagement.And so, My first place isn't perhaps in such a high traffic area, and so it was a lot more of me making connections with the community and that personal relationship, but also because it's not in such a high. Foot traffic area. We did spend perhaps a high percentage of our income on marketing when we first started.If you go to some of my other clinics, they're in small community shopping centers, but they're quite busy. So these shopping centers aren't like, I think in America, they, you have your malls, which is like your big shopping centers, and then you've got your little small community ones where you'd probably go three times a week to do your local grocery shopping, go to your pharmacy, and whatever.It's so, A lot of my other ones are in those type of shopping centers. And you'll find with those ones, marketing isn't as important. The shopping center does the marketing for you. People walk past. And so in terms of percentage you spend is, is slightly different. And so your marketing strategy does need to change depending on your clinic, where you're located and what you're leaning on.Like you said. So before, when I first started, I was leaning on. Me, myself, my story of, Hey, I grew up here and, and now I'm back in the area I'm giving back to the community. That's what I lay it, relied on. And as I'm going bigger I'm relying more on this. This is our brand and this is what we do.Michael: Gotcha. And so all your five practices are, how Thomas: far apart are they? Yeah, so they're all in Sydney. driving the furthest one. So if you go from my furthest one to the other furthest one you could probably go 30, 40 minutes from one to the other. Mm-hmm.So they're all within about a 30 minute drive of each other within Sydney. Gotcha. Has that Michael: always been the goal, Thomas, or was it more like, I just wanna get this first startup done and that's it, I wanna have my own thing here and then it, it grew Or how did it happen? Thomas: I, it was not, it was unintentional.Completely unintentional. So I start, I had this dream of being like this little dentist in a solo practice, which most dentist are. Um, And I was like, oh, in my little area where I grew up, this is nice. And I started that one and I get it started getting really busy. My second shop, it was, I actually um, was walking my dog and I was walking my dog to my local shopping center to pick up dinner for my, for my family.And I walked my dog there and also just an empty shop. And I went, Hey, this is kind, this kind of work. And then that one worked out and that went really well. And then The third one came along and, and, and someone approached me for that one. And then since then people have just been approaching me actually.So I actually had another shopping center approach me about two weeks ago and I had to turn them down just 'cause we're not in that cycle yet. But I think you find as you do well people open up opportunities for you as long as you're genuine, as long as you try hard and do your best opportunities to come.Yeah. Michael: Okay man. So then goals to have, like are you looking down the future where it's like there's gonna be 10 eventually? Thomas: At the moment I've taken a kind of break on growing my dental businesses as a dentist. So, that's all on cruise control at the moment. We, we are doing a few sort of infrastructure upgrades in my practices and making sure we do have the most UpToDate equipment.I do think that is really important patients, depending on what lane of patients you choose. So even for a small community clinics, no one wants to go to a dental clinic. That's not. Nice. That's not clean, that doesn't look modern and up to date you don't want to go see Spittoons that look like they're from the fifties.But that's that. So I'm actually my, at the moment I'm actually involved in a startup around ai. And so that's where I'm spending a lot of my time around dental AI at the moment. So we'll see how we go in terms of my dental practices, but the AI space is where it's dentistry and the whole world is, is really interesting.Michael: Yeah. Nice. Yeah. We'll, we'll dive into that right now. But you mentioned something right now, you said lane of patience. Mm-hmm. when you started out, you said, I'm gonna get this specific demographic, or were you kind of like, I just want Thomas: anybody right now? No, so I think that that choosing your lane and how I said at the start, you can't get every patient that's come from 10 years of experience and speaking to dentists and, and new dentists and, and coaching them and things.So, When I started out, I was like everyone else. I was upset if a single patient was unhappy with anything. I was like, ah, no. I want everybody, everyone should be loving me. Why? Why don't they like what I'm offering? But you will find, your patient that wants to go to a high-end clinic that wants pure, beautiful, top-notch work.They don't want your cheaper general clinic. Even if it's the same work, some people want to pay extra to seem like they're paying extra even for an extra hot towel or something while they're doing their treatment. Some people like that and some people, they don't want that whole snazzy thing. They, they go in and they, these are waste of my money.I don't want that and I don't want my normal community clinic. That's just sort of day to day, and I think if you try to capture both, you lose both. I think the way to do is choose your lane. I am your general clinic. I am the preventative guy. I'm the cosmetic guy. I'm a high-end clinic. I'm an implant clinic.Whatever it is, choose your lane and focus on those people. And as long as you do that, you'll build your brand on. I am that guy, for example, Mercedes. You think Mercedes, you think, Hey, I'm gonna get a good quality car. It's gonna be luxurious, it's gonna be really nice. You don't see Mercedes now coming up with a $10,000 car, try and get this cheaper market, right?Yeah. And all the other Mercedes buyers will be like, Hey, I don't want Mercedes anymore. You guys are cheap. So I think choosing your lane and sticking to your lane and making sure all your branding and marketing sort of adhere to what you've chosen and, and it's all concise and and in line.I think that's the way to go. Definitely. Michael: Nice. Okay. And how much budget do you typically allocate for your marketing activities? Thomas: So I think once again, this does depend on the clinic, right? Mm-hmm. So, I do find when I speak to a lot of different marketing agencies and just companies in general, being customizable for, for the person is really important.And so My clinic, as I was saying, that's not in such a high traffic traffic area as a percentage of revenue. I might spend a little bit more compared to something that's in the shopping center where I don't need to do any additional marketing. 'cause I have hundreds of people literally walking outside the front of my practice every day.But then that's obviously the counterbalance. But I pay more rent in the shopping center and in low traffic areas, I pay less rent. it does differ. I found when I opened up my very first clinic, especially to know, like no one knows, knows about me, and there's no one walking past. You do spend a lot, you can spend up to like 20% of revenue at this time.Whereas in a shopping center, you might get a massive influx of patients and only spend. 5% of of revenue on, on marketing. 'cause you're not having to do all this additional stuff. You're literally just using your practice shop front as your big marketing tool. So yeah, somewhere between there. And also obviously depends on your phase of your business.So at the moment, like I said, I'm on a little bit of a cruise control, so I am just spending enough to keep my associates happy and booked. But if you were going to grow, you'd probably spend more, you know, 10, 20% if you're going to grow. And if you're just trying to stay stable, I aim for five to 10% usually.Michael: Gotcha. Okay. And then how many new patients are you currently getting? Like a month? Across all Thomas: five clinics? Michael: Yeah. Or if you just wanna mention like your first, first one. Thomas: Oh, my first one. I'm, I'm actually not accepting any new patients myself at, at that clinic. I'm, I'm too busy. But my associates are, and so depending on each sort of thing, you'd, you'd still be getting 30, any between 30 to 40 patients.A, a month. Michael: Gotcha. Okay. I think the, sometimes the, the struggle is we, when we're starting out, right, we have that. Certain amount of capital that we have to allocate to marketing. And then we're like, I don't want to spend on something that's not gonna work or spend too much.For example, a marketing agency can approach you and say, Hey, let's, let's make this happen. Let's do this. Thomas: And half of the mistakes, half of the mistakes don't listen to all of them. Michael: Exactly. So can you share with us, like, have you ever faced a situation where the promised results were not achieved with the expected Thomas: timeframe?Absolutely. So when I think of marketing, let's stick with digital marketing first. Mm-hmm. 'cause I think that's where most people spend their time on marketing. So when I think of digital marketing, there's sort of three lanes that I've gone down in the past. I've gone down straight ss, e o work now straight ss, e o work.I think everyone needs to do. Having said that, with chat, G P T, I don't know what Google and Google rankings are gonna be in five to 10 years, but at the moment, s e o is where it's at. So, s e o is really important, I think. SS e o, it costs a lot to do it right? Because what you're doing is you're paying someone to update your website weekly, twice a week with, with new content and making it relevant to those certain areas.But the advantage of that is your underlying digital asset of your website becomes more and more valuable. And so I'll give you an example. If you do ss e o work properly, let's say you choose a suburb Let's say Venice Beach. I don't know LA at all, but I know that's an area of, yeah, so let's say we choose Venice Beach and you go, I wanna do s e o on and as a dental clinic in Venice Beach.Now if you do it properly, it shouldn't just be Dentist Venice Beach and you come higher up on Google searches. It should be anyone in this area types in wisdom tooth pain. You should then have an article on your website with Wisdom Tooth Pain that they can read, and they're like, oh, your website is now my source of dental information.And that creates trust. And so if someone goes dental, crown, root canal, whatever it is, and they're in that area, your ideally, your website should pick up first. And that's ss e o. That takes a lot of time and a lot of money and, and you might not see results for five to six months, but the underlying asset is, is invaluable.Whereas if you go down like the Google AdWord side, you are paying thousands every month. There is no buildup of an underlying asset, but you are getting a click every time you pay. So I think with my strategy, when I first started, there was a lot of AdWords to pump up my initial book with underlying SS e o and then as your s e o builds, you can do less and less AdWords, I find.Okay. I do find though, with full service branding and marketing agencies, we dentists. We can't brand and market and keep track unless you are a particular dentist. Like I maybe one of my whole graduating class of a hundred, maybe two, that would sit there and actually go through all this stuff. Most dentists just wanna be a dentist.Mm-hmm. And so I think if you're a dentist and you start trying to do C r m work, s e o, work yourself, it detracts from your own work. So I do think unless you're really good at it, you should pay someone to do it. And then track it. So if you're using full branded agencies, they should have a C R M network laid out for you which tells you which calls are coming in, where they're coming in from.Was it from a lead from the branding agency? Was it just a natural lead? And AdWords, you can see the clicks and the conversion rates. You should. Definitely track all those things. And ss e o you can obviously track just with your ranking and, and different words you're searching, but my suggestion to normal dentists mm-hmm.As a general rule is get an agency to monitor and track it for you, and you just look at the end results and see if you're happy with them. Michael: Ah, okay. Have there been any ones where you're like, oh my gosh, there's no results. Like, I'm not, I'm not seeing anything. And how do you handle that? Thomas: Yeah, so I had, I'll give you an example about pre pandemic, just before pandemic.I had an agency, I used them for a year and their whole gig was, we will provide you high-end work. So they make landing pages per high-end work that you wanna do. And their, their business model was mainly AdWords. So let's say implants and orthodontics. You, your listeners will know mm-hmm that you get a lot of money from implants and orthodontics and so perhaps is willing to spend a little bit more.So the idea went anyone in Sydney bed search implants, this landing page should be paid for. So you come up the top, you click on that so that you know this lead is coming through that landing page. 'cause this landing page has a separate, input stream. And that landing page is dedicated just for the conversion of your implants or orthodontics.Right? Depending on what that person searched for. And so, if it comes through there, you're getting an implant and that came from that marketing agency. 'cause it that lead came through this particular landing page. by the end of the year.I ended up spending just as much on. AdWords, and that agency as I got in revenue, and so I was doing work. Pretty much for free. 'cause any work I was getting, I was giving back to that agency, and this is why tracking is really important and having mechanisms in place to know where that lead came from.It wasn't a lead from my s e o work that I paid for previously. It was from this particular company and being able to track that. So if I used different branding agencies, I'll have different phone numbers they call through on, so I can track where it's coming from. I'll have different landing pages and websites as well as my receptionist will know.On our C R M systems. Okay, this person came from this lead. And so being able to track it and then getting an R O I is pretty important because you'll find dentists spends thousands on stuff, don't track it, and they don't even realize they're getting nothing out of it. Yeah, Michael: that's true, man. That's true.So tracking it, tracking it is like huge, Thomas: huge, huge. And most dentists don't, this is what I'm saying to you. Most dentists are dentists. They're not business people or necessarily want to sit there and track numbers. And so if you're not gonna do that, Get an external or a software to do it, but if you are gonna do it, then set up properly, un track it.Okay, Michael: nice. And then how equipped is your team in converting calls into actual patients? So. Thomas: Right now pretty poor to be honest. We, we in Australia since COVID had some crazy staff shortage. last year, even earlier this year, there were days where we had to close clinics. Not even, 'cause we didn't have a dentist because I didn't have receptionist and like assistant staff, which is crazy to not open a business 'cause you don't have a receptionist, right?Mm-hmm. But that, that's where we were, a little bit better now. But I think once again, as long as it aligns with your practice. So if you, in terms of training them, I think a C R m, sort of portal or, or system is really good for tracking. Because if you don't, you don't end up with a nice aggregated information you can read.So I've had clinics, I've known clinics where. You know when you sign your new patient form, it says, how did you hear about us? Mm-hmm. Mm-hmm. I was really strong on making sure my receptionist made that person fill that thing out and then actually record it, because then that feeds back on our backend on, Hey, okay, we're getting patients through Google AdWords.We're not getting anything. There's this thing called Yellow Pages in Australia. We're not getting anything from Yellow Pages, let's stop spending money on Yellow Pages, that type of thing. So training is important. You'll find especially if you use branding agencies, they'll train your staff for you on their c r m on and, and how to convert patients.But that comes down to also having good staff and long-term staff. Mm-hmm. My, in my first clinic where, where I'm turning away patients for myself, They, my receptionist knows the patients almost better than I do. And so there is that long-term sort of consistency for patients is also important and also important for training.Otherwise, you'll find new staff come in, you have to train them on the C r M system on how to convert patients on all that thing or those type of things. And you'll find you spend more time on training and more money on training than actually getting conversions of sales. So, Consistent staff, well trained staff.And your receptionist is probably the most important person in your practice. Michael: Yeah. How, how often is like turnover would you say, in the front office for you? Thomas: So I have two sort of categories of, of support staff. So I'm not talking dentists, they're my support staff. I have my support staff that are my people that are gonna be there for years and they're my employees.And then I have a list of sort of casuals, which are like fill in jobs, like only a few shifts a week. And they tend to be more uni students. So the uni students and the sort of casual in and out type of workers, they change over regularly. my long-term staff, they, they stick around long-term years.That I don't think I've had anyone leave for any reason other than like their, like something's happened in their life, they're leaving mm-hmm. The city or moving, moving states or whatever it is because, staff is the most important. Asset of, of, of a company. So even big mining companies, you look at their, their, their bills sheet, their HR staff is their biggest expense.Yeah. And given that even in us, even in a dental practice, staff is our biggest expense, but they're also the most important expense. And also we'll, Change how your companies run from day dot and, and it makes a massive difference. You'll have two receptionists. One receptionist will show you literally 50% more than the other one will, will book in 50% more patients than the other one just 'cause they care. they'll be nice on the phone. They won't try to shoot people off the phone. They'll, they'll try to find solutions for their patients and mm-hmm. I say to my, I say to my, everybody, I have one hiring policy. Be a nice person. That's it. If you're a nice person, I can train you to do other things.If you're not a nice person, it doesn't work out. Everyone can read it. Michael: Yeah. Okay. Yeah. That's nice. Yeah. The humility that the person has to have when it comes to those two support staff and then the UNI students do, do you ever think like maybe the UNI students could become part of the support staff or Thomas: Yeah, yeah, yeah, yeah.Yeah. But for, as a general rule, those casual staff, so the my casual support staff that all. Have one or two shifts a week or have like feeling when someone's sick or something like that. They generally come on with that role because this isn't their primary thing in life. Mm-hmm. They might be a uni student, they might be a mom just wanting part-time work and, but this is not their focus, But at any point yeah, if they're suitable and they want to, there's always opportunities for them to then move on to more of a permanent position in my little organization. Michael: Nice man. Okay, so you talked to us about that. Everything right now is on cruise control because you're working on something with ai.What's that all Thomas: about? Okay, so, I'm the Chief Operating officer of a company called IS ai. And what we do is we've partnered with the Commonwealth Industry Science Research Organization, so C S I R O. Mm-hmm. It's Australia's government. Sort of science agency or research agency. And we've collaborated to come up with the world's first and most granular segmentation on cone BM c t as well as sort of pathology detection on, on all the dental x-rays.So your bite wings, your peri apical, your op Gs, and your lat surfaces. So, going into marketing, 'cause I know this is a marketing podcast. The, the reason I think this is really helpful for marketing is, as I was saying, people wanna go to clinics because they want to know you are up to date. What you are providing is good healthcare.Mm-hmm. And AI will only improve healthcare going forward. That's the whole reason it's going to be implemented. If it wasn't going to improve healthcare, it's just something, a cool fancy toy, no one will use it. So what we do in our company, so other than for the diagnostics, Our flagship is the segmentation of a cone beam ct.So a cone beam CT is a three d X-ray people use for the major dental work. Mm. And we are able to segment that into 130 different anatomical structures. And then using that, you can use that to plan your treatment. So I'm assuming most of your listeners are dentists? Mm-hmm. And so as a dentist, you'll know when you perhaps do an implant or a molar root canal, you'll take a cone beam ct and you'll know that to.You take that c x-ray to plan treatments and if you're taking that x-ray to plan treatments, if you're able to segment that x-ray, you are able to first remove any noise you don't wanna see. You are able to get automatic measurements, and you're able to get a clear three D model of what you're working on rather than working off two D slices, which is what we're doing.And so inevitably, AI and segmentation of cone beams and detection of pathology across all x-rays. Is going to save the dentist time, it's going to improve treatments and lead to better health outcomes, which is what we're aiming to do, and that's what everything is about. The last part about it, and I'm really big on patient education, I think a better educated patient is more on board with treatment and that can only lead to good things.Mm-hmm. It can lead to less stress for the dentist and better treatment health outcomes. And if you have ever seen a cone bean ct, and if you are not a dentist, you'll look at that and go, no idea what I'm looking at. it's gonna go right over my head. I'm just gonna nod as the dentist tries to explain things to me, what we do is we make three D models of that cone bean ct and so you're able to transfer that information to the patient much clearer in a way that makes much more sense to the patient.Not only are you going to get more conversions for your treatment, but you are also going to get more trust from the patient. But ultimately, and this is my biggest thing, you will get better patient health outcomes. You'll make less mistakes, and your treatments will be better, and that's what it's all about.Nice. Michael: Okay, so then how or why did this come out? The AI. You developing this? I guess like, the AI's been there, right? So you're just like, we gotta do something about this scenario because what was happening when this was Thomas: coming out? Okay. So I'll tell you the little inception story of this company.Yeah. It's kind of a pretty cool story. So this company started with two brothers, BA and Zen. Zen. I actually went to dental school with Zen, which is why, how I got involved in this company. Then is a dentist and Qua, who is our c e o, went to his brother Sen as the dentist Sen took his bite wings and he noticed an impacted lower right third molar that was causing caries on the lower right second molar.And the carriers was really extensive and near the pulp Sen said to his brother, Hey mate, you need to take that wisdom tooth out, do a filling, potentially a root canal. Qua turned around and went, mate, you're my brother. I don't believe you. I don't feel any pain. Nothing is wrong. Went away. Then even showed him the x-ray and Qua was like, I don't, I don't know what you're talking about, man.Everything was good. I think about two months later he had some crazy toothache. Had to go in and had to get both those teeth, emergency extraction on both of those teeth. That was the inception story, and this is why this links back to that whole patient education thing. I think in this world now going forward, people are taking more and more control of their own information.I can almost guarantee all of your listeners, I mean most of 'em are dentists, but when they go to a doctor or a dentist, they don't actually get the x-rays themselves. In Australia, I. The X-rays are actually the property of the person that took them. It doesn't actually even belong to the patient, right?Mm-hmm. Because it's our responsibility to keep it for X amount of years and store it and whatnot. We can't lose it 'cause it's patient health records. This is how this company started because we saw a problem there or the, the, the founder saw a problem there if I can't even believe my own brother.And that communication between. The dentist and the patient is that poor on a two d x-ray. On a three d X-ray. People are just nodding their heads. The other thing we've found going through this and all the non dentists in my organization are, are a bit scared of dentists now mm-hmm. Is we've found a lot of dentists are just are skipping things and, and to save time on a cone beam ct, they're ignoring the rest of the cone beam ct.If you take it for an implant down your bottom right, you're not looking at the top left for pathologies, which is to me, shocking. it's uncomfortable. Mm-hmm. So, that with the ai, you'll, you will be able to pick up on everything. And so even though it started as a patient communication inception idea, the use cases of it apply to both the patient, the dentist, the clinic, everyone, everyone will benefit from it.Gotcha. Michael: And so this is available now or not yet? Thomas: our business model is not necessarily to go straight to the end user. to the, to the dentists themselves. We're in discussions with a lot of OEMs and a lot of companies everyone we've spoken to once they've seen our product believes this is going to be the new standard of cone beam ct.Mm-hmm. And, and two d x-rays, but cone beam cts in particular, because you can't have this level of segmentation and then go back to the two D version, it's, it's like, my Jared, who I work with always says to me, he goes, it's like looking at an old U B D map that you're flipping through. And then getting Google Maps and it telling you exactly what to do.Um mm-hmm. You, you can't go back. And so for that, we believe it will be mass adopted and yeah, we're speaking to a lot of companies then to implement it into existing softwares. Gotcha. Michael: So you, the idea is not like to the user, like, Hey guys, it's available for this much, everybody get it? It's, it's more like, how can people get their hands on it then?Thomas: Utilize one of the companies that we'll be partnering with pretty much. Okay. We'll be partnering with companies around the world and all your dental users will have heard of it. I heard of these companies and so if you want to use the product, you'll have to use the company that we partner with.Michael: Gotcha. Okay. Okay. Interesting man. Yeah, because we've heard of AI and like diagnosing, right. Pearl Overjet, other companies like that. So they're, they're doing. Pretty cool stuff on that end, but this is a little bit different, right? Thomas: So we do what they do as well. So they do diagnosis of two d x-rays of pathologies, right?And so that is a, a bite wing, a pa, an O P G. Hey, there is this problem here. pretty straightforward. But if you look at three D x-rays, people don't take cone beam cts to find pathology. Sometimes they do, they, they'll take an ogen go, oh, that's a little bit funny. Let's take another x-ray to mm-hmm.To confirm what that is. But as the, the majority of C B C T cases are taken to perform a treatment, to do an implant, to do a root canal, to do a surgical extraction of a third molar. And so the initial inception of the, the segmentations on a cone b. Is to make the use case of that cone beam easier already.So if you are taking it for an implant, We provide you information on that treatment that will make that treatment easier. So we will provide you segmentations for all the surrounding key critical structures, the i n the sinus. We'll provide you measurements, so the crystal bone to the ion. How much bone do you have to play with your lingual and buccal measurements that that's automatic with the click of a button that you can see on a three D model.That is different from we're gonna scan the whole extra and just point out things that might be slightly wrong, which we do anyway. And like I said, the two D is one thing. I'm much more passionate about the three D. if there's a bite wing and I miss it, and I'm not saying that AI doesn't diagnose better if my AI definitely diagnoses better than me, right?Mm-hmm. I do miss things, but if I'm missing on that two d x-ray, it is me making a mistake. It is me not seeing something I should