Wessex LMCs Podcasts

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording.

In the fifth podcast of our Innovation Series, we take a look at whether innovation using technology and automation is suitable for all practices. Jenny Partridge (Innovation Manager, Kent, Surrey, Sussex) speaks to Practice Manager Shaun Austin about how to position trying new ways of working if the practice staff are comfortable working in a traditional way. They discuss lab results automation, how safe it is clinically, and how you can find out more about automation to assure yourself on its effectiveness. Non-clinical uses of automation and AI are often an easier place to start and build confidence in the benefits of technological solutions; for example helping patients to register more easily or providing website assistants to help patients navigate to the services they need.

This is the fourth episode in our Innovation podcast series. Alex Kimber, Managing Partner at The Grove Medical Centre & Wessex PM Supporter is keen to use innovation to find solutions. Alex talks to Jenny Partridge, Innovation Manager at Health Innovation Kent, Surrey, Sussex about the recording of consultations, registration processes & an efficient use of time using meeting-recording software. As ever change management and the funding of innovation is discussed and the podcast is hosted by Louise Greenwood, Director of Education & Training, Wessex LMCs.  

Introducing a new product or way of working can be seen as the way to fix a problem, but why is it that an innovation that works well for one practice does not work so well for a neighbouring practice?  What is it that helps an innovation be introduced successfully? In the third of our innovation podcast series, Jenny Partridge, Innovation Manager at Health Innovation Kent, Surrey, Sussex and Louise Greenwood, Director of Education & Training at Wessex LMCs discuss some of the findings from discussions with practices who have all implemented the same innovation, but with widely varying results. Learn what you can do to help ensure that the innovation you introduce works well.   Automation of admin tasks – examples of products & further reading BetterLetter  GP Automate  Healthtech1  Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health's Smart Triage at The Groves Medical Centre eGPlearning – eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice – elearning for healthcare Digital Resources Hub | Health Innovation Wessex Innovation Portal – Health Innovation South West

In this podcast, Zoe Tobin, Nurse Advisor for Wessex LMCs is kindly joined by Dr Kate Szymankiewicz, a GP in a Wiltshire practice, with a specialist interest in Tourette's syndrome and young people's mental health, to raise awareness around the syndrome and in particular the role of the GP in the patient's journey and diagnosis, the podcast will cover: What is Tourette's Syndrome - is there a known cause, other co- existing conditions and associated stigma and challenges of living with the syndrome How do you diagnose - when do the symptoms first present, can this develop at anytime to anyone, what is the difference between experiencing ‘ticks' and a diagnosis of Tourette's Syndrome How can we support the individual and family post diagnosis - impact a diagnosis can bring for the individual and their family, strategies to support them. What support is available for the individual and their families - where can we signpost for further support. Where can I access learning support as a clinician - e-learning modules and further resources. Supporting resources: e-learning modules: TA website Tourettes Action eLearning Module (tourettes-action.org.uk) NHS Learning Hub - Resource (learninghub.nhs.uk) Tourette's Action homepage: https://www.tourettes-action.org.uk/ Functional symptoms: https://neurosymptoms.org/en/  

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

This is the second in our series on Innovation led by Jenny Partridge, Innovation Manager at Health Innovation Kent Surrey Sussex. Smart triage is one solution to the problem faced in general practice of balancing patients' clinical needs with practice clinical capacity. It is a way of automating the triage process, allocating patient appointments based on their clinical need and approved patient pathway, saving clinical and admin time in the triage and reception process. This podcast discusses why you might consider implementing smart triage, how you could justify it, and shares some tips for implementation. Hear from Cathie Sims, a practice manager who implemented a smart triage system recently and the positive impact this has had on her practice, both for patients and staff. Dan Ferrett, a Practice Manager & Practice Manager Supporter, is considering smart triage & explores the concerns about making such a change, including patient safety, accessibility for all patients and data security questions. Automation of admin tasks – examples of products & further reading BetterLetter  GP Automate Healthtech1  Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health's Smart Triage at The Groves Medical Centre eGPlearning – eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice – elearning for healthcare Digital Resources Hub | Health Innovation Wessex Innovation Portal – Health Innovation South West

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

In the first of our series of innovation podcasts, two PM Supporters Jenny Partridge & Sue Scott discuss how and why AI & Automation can make general practice more effective. Jenny is the Innovation Manager from Health Innovation Kent Surrey Sussex and answers questions posed by Sue such as – how do you start in this daunting world of AI? Jenny identifies some quick wins - registrations, repeat prescriptions and lab results and suggests what your next steps might be. Sue and Jenny also look at change fatigue and how to introduce innovation when the team is at full capacity. Automation of admin tasks- examples of products & further reading BetterLetter  GP Automate  Healthtech1   Rapid Health Case study: Transforming primary care access and efficiency through Smart Triage An evaluation of Rapid Health's Smart Triage at The Groves Medical Centre eGPlearning - eGPlearning (episodes 488 & 489) Administrative triage using digital tools in General Practice - elearning for healthcare Innovation Checklist: Innovations and New Ways of Working - Wessex LMCs Digital Resources Hub | Health Innovation Wessex Innovation Portal - Health Innovation South West

In this podcast, Zoe Tobin, Nurse Advisor at Wessex LMCs, is kindly joined by Karen Hawksworth, registered nurse, and course leader for adult nursing at Southampton Solent University and HIOW Autism Ambassador. They discuss reasonable adjustments including; What do we mean by a reasonable adjustment? What does the law say about reasonable adjustments? Examples of reasonable adjustments Examples of how reasonable adjustments have worked well or not been effective How do we overcome the risk of in-direct discrimination? Sources of support and guidance Related resources: B0467_i_sensory-friendly-resource-pack.pdf Professionals- National Autistic Society GP Surgery | Mencap LeDeR Report 2022 Autism Ambassador Scheme for Hampshire, Portsmouth, Southampton and Isle of Wight

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

In this podcast, Zoe Tobin, Nurse Advisor for Wessex LMCs is kindly joined by Gemma Burley, Registered Nurse, and course lead for the Foundation degree in Health & Social Care at Southampton Solent University. They discuss the role of the Practice Supervisor (PS) and Practice Assessor (PA) in supporting nursing students in general practice. This podcast covers: Why the PS/PA was introduced by the NMC, in place of the ‘sign off mentor' role The difference between the PS & PA roles and the role of the Academic Assessor (AA) Accountability concerns- around the use of the term ‘proficiencies' and recognised lack of available support and training for PS/PA in general practice Training and support available for PS/PAs Tips on how to support a struggling student- role of the PA/AA, action plans and reasonable adjustments Benefits of having a student nurse in practice. Practice Assessor Training, Wednesday, June 4 · 9am - 5pm, Find out more and book here: https://www.eventbrite.co.uk/e/practice-assessor-training-tickets-1292648359039?aff=oddtdtcreator

In this podcast, Dr Andy Purbrick, Wessex LMCs Joint CEO is joined by David Thomas, TB Consultant Nurse from University Hospital Dorset. They discuss important aspects of Tuberculosis (TB), particularly focusing on the rise in TB cases, screening, risk factor groups and common signs and symptoms associated with the disease.

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

Dr Laura Edwards, Joint CEO at Wessex LMCs, discusses this hot topic with Dr Helen Thomas. What is your child doing with their smartphone? What are teenagers doing? Just how bad are these devices for their health? - and what can we actually do? Hear about Helen's inspiring work and steps that you can take. An eye opening listen!

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

In this podcast Dr Camilla Janssen talks with Dr Jenny Rattray, GP Retainer and GP advisor at Wessex Cancer Alliance. She has an interest in urological cancers and has just completed the Prostate Cancer UK Primary Care Programme. They discuss: The new consensus statement on PSA testing for prostate cancer. The background of prostate cancer and the diagnostic challenges, i.e. trying to catch it early without over diagnosing. Looking at which patients are at high risk. Thinking about when it's appropriate to test men without symptoms and how to counsel them before giving them a PSA test. The pros and cons of the PSA test itself. What symptoms would make clinicians think about offering a PSA test. Evolution in the diagnostic pathway and the implications of this. When interpreting a PSA test what additional things to take into account. Older patients and the implications of testing and referring into fast track pathways. Wessex Cancer Alliance - https://wessexcanceralliance.nhs.uk/ Consensus Statement on PSA Testing for Prostate Cancer 2025.pdf

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

In this podcast Zoe Tobin, Nurse Advisor at Wessex LMCs is kindly joined by Connie Timmins and Jenny Bennett- Britton, IPC Leads for BSW ICB to discuss all things Infection Prevention and Control (IP&C) in terms of the challenges we face this winter in primary care and tips on how to manage any potential concerns or infections. This podcast covers: Current circulating infections (such as influenza, Covid and RSV) that we are managing in primary care Potential community outbreaks and care homes Practical solutions for practices, including PPE, IP&C measures, patient placement etc Management of staff with confirmed or suspected respiratory infections Resources: NHS England » National infection prevention and control manual (NIPCM) for England NHS England » National Standards of Healthcare Cleanliness 2021 Infection Prevention and Control in General Practice - Wessex LMCs Mpox - Wessex LMCs- although not covered in podcast, some great resources and updates shared by Connie & Jenny available here

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

Wessex LMCs Joint CEO, Dr Andy Purbrick, is joined by Dr Jason Mainwaring, Consultant Haematologist to discuss top tips on dealing with haematology in General Practice. As referenced in this discussion, please see Jason's document covering common advice and guidance for GPs here: HAEMATOLOGY GP ADVICE AND GUIDANCE 2024.pdf

Wessex LMCs presents a podcast on the financial challenges and realities of becoming a GP Partner. Dr Will Howard, a GP Partner for 22 years and a Medical Director at Wessex LMCs chats with Peter Farrier, a Director at Morris Crocker Accountants, a Medical Specialist Accountant. The pair talk through starting out as a Partner, tax planning, mid-career opportunities and retirement planning, amongst other areas. We hope you find the information they share useful.

Professor Ryan Buchanan (Wessex Clinical Hepatitis C Lead) and Dr Nicholas Ballantyne (Wessex Clinical Hepatitis C GP Champion) talk to Dr Laura Edwards (Joint CEO Wessex LMCs) about the complete transformation in treatment approach and outcomes for Hepatitis C and talk about the possibility of elimination of this disease. Listen to this good news story and share the positive message. Look at HepCulater: https://www.hepculater.com/ for more resources and for self referral for free NHS testing and follow up for your patients.    

Need to re-charge, refresh and re-imagine? Do listen to Dr Steph Carter and Dr Claire Hodgekiss discuss improving access for patients and taking back control. Steph's practice created a better workplace culture as the team worked together to improve capacity and care. Claire's practice took back control of the daily contacts to improve care. Dr Laura Edwards encourages you to listen as the New Year approaches. 

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

Wessex LMCs Joint CEO Dr Laura Edwards talks to BBC Radio Solent about the significant threat to GP Practices with the rise in National Insurance contributions. Laura also highlights the existing financial pressures General Practice is already facing. You can read the accompanying online article featuring Wessex LMCs Joint CEO Dr Andy Purbrick 'Surgeries on 'precipice' ahead of tax hike, says GP' here: https://www.bbc.co.uk/news/articles/cdrdem1mr16o (Recorded 20th November 2024)  

Wessex LMCs Joint CEO Dr Andy Purbrick talks to BBC Radio Solent (Dorset) about the huge potential threat the increase in National Insurance contributions will have to General Practice. Andy also highlights the other pressures facing General Practice including the workload crisis. You can read the accompanying online article 'Surgeries on 'precipice' ahead of tax hike, says GP' here: https://www.bbc.co.uk/news/articles/cdrdem1mr16o (Recorded 20th November 2024)

In this podcast, Dr Andy Purbrick, Joint CEO at Wessex LMCs talks with: Dr Richard Hiskins, GP working in SWAG Cancer Alliance Dr Richard Roope, Wessex Rapid Investigation Service GP Kelly Spiller, head of faster diagnostics and Wessex Cancer Alliance They discuss: What is a Cancer Alliance? The evolution of NSS pathways The referral process: who can refer, how, and what pre-investigations are carried out? The patient journey and how this differs between Wessex and SWAG. The benefits of the NSS Pathways The outcomes from the service so far (Cancer detection rates, incidental findings, and onward referrals)

Dr Andy Purbrick, Joint CEO at Wessex LMCs talks with the all age continuing care team at NHS Dorset to dispel some of the myths behind continuing health care, how the referrals process works and why it's so important for patients.

Listen to a summary of Wessex LMCs newsletter released 8th November 2024. Read the newsletter in full on the Wessex LMCs website: https://www.wessexlmcs.com/lmc-team-emails-newsletters/

Christopher Saunders (Patient) & Sarah Peters (Healthwatch) ask Dr Andy Purbrick (GP & Joint CEO, Wessex LMCs) the crucial questions that are at the front of so many people's minds. Why can't I ever see my own doctor? Why do I have to tell the receptionist what is wrong? Why are the surgery waiting rooms so empty? Listen in to a fascinating, honest and illuminating discussion.

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

Listen to a summary of Wessex LMCs newsletter released 17th October 2024. Read the newsletter in full on the Wessex LMCs website: https://www.wessexlmcs.com/lmc-team-emails-newsletters/

Louise Greenwood (Director of Education and Training, Wessex LMCs) talks to Matt Perkins and Jayne Tabor, two of Wessex LMCs' Practice Manager Supporters about the benefits of spending time with like-minded managers. It can be a huge benefit to sit down and share the challenges of the job, share some wisdom and ask for advice from peers, whether this is at a formal Practice Manage meeting or an informal Space to Thrive group. This time can be the most valuable of your week – and it can be fun and inspiring too! What have you got to lose?

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

In this podcast, Zoe Tobin (Nurse Advisor at Wessex LMCs) is kindly joined by Dr Camilla Janssen (Hampshire GP and Vice Chair & representative for the HIOW LMC), who has an interest in women's health and has explored innovative ways of delivery in General Practice. Topics covered include: What are the current challenges in the delivery of women's health in general practice for both the patient and the clinician? What practical solutions are there to overcome these challenges? Camilla shares examples of initiatives implemented at practice / PCN level, including: Patient group education - examples of initiatives implemented, such as a PCN mass education session & 6wk menopause support group Access to trusted resources - development of a PCN website, where link can be sent via AccuRx to patients, contains educational resources and access to a patient questionnaire that can be completed prior to a menopause consultation, providing key background information in advance. Consultation delivery models - 1:1 consultations & shared medical consultations, possible considerations required in the setting up and running of these clinics. Menopause | New Forest PCN Menopause 6 week support course | New Forest PCN  

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs. Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for slides and resources referred to in this recording

Listen to Wessex LMCs Joint CEO, Dr Andy Purbrick talking to Dr Jonathan Marks, Consultant Rheumatologist at UHD Hospital, as they discuss the latest guidelines around osteoporosis management and how GPs can put them into practice. Please find links mentioned in the podcast: Summary of main recommendations | NOGG Fracture Risk Assessment Tool Royal Osteoporosis Society - Better Bone Health for Everybody (theros.org.uk)

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs.    Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for any accompanying resources referred to in this recording.

Our Joint CEOs Dr Andy Purbrick and Dr Laura Edwards together discuss the impending reforms to Death Regulations that come into place next week. They will run through the need to knows and our website guidance and decision-making flowchart to help you navigate the process and the changes. See all the guidance and the flow chart here: Death Certification - Wessex LMCs

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs.    Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for any accompanying resources referred to in this recording.

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs.    Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for any accompanying resources referred to in this recording.

Does your practice have a visa sponsorship licence already?   Do you what it is or why you might want one?   This podcast will persuade you to push this up your practice list of priorities as something to have in place! Listen now to find out why. Our Joint CEO and GP Dr Laura Edwards talks with a panel around visa sponsorship and how it impacts international graduates particularly around the time of qualification and what actions practices may want to take to help with their recruitment. Helpful Resources: UK Visa Sponsorship Licences (formerly known as Tier 2) - Wessex LMCs Skilled Workers/Visa Sponsorship Licences - bswtraininghub.nhs.uk

An opportunity for PMs to hear the latest guidance for practices from the team at Wessex LMCs.    Please see www.wessexlmcs.com/guidance/practice-manager-updates/ for any accompanying resources referred to in this recording.

In this episode Dr Edd Rendell speaks with Business Manager Jo Farnworth and GP Partner Dr John Robertson from Prince of Wales Surgery, Dorchester. They have found a new way of working which includes creating additional administration time and offering more prebookable appointments. This has led to a happier practice for staff and patients and them no longer requiring a duty doctor. We talk through how this happened and what changes they have seen over the past 11 months. They share tips for practices who wish to explore a similar model.