Podcast appearances and mentions of pete blank

  • 13PODCASTS
  • 773EPISODES
  • 3mAVG DURATION
  • ?INFREQUENT EPISODES
  • Dec 29, 2023LATEST

POPULARITY

20172018201920202021202220232024

Categories



Best podcasts about pete blank

Latest podcast episodes about pete blank

Lessons from Learning Leaders
Episode 13: How a Disney Veteran Transforms Ordinary Training into a Multi-Sensory Journey, with Pete Blank

Lessons from Learning Leaders

Play Episode Listen Later Dec 29, 2023 34:01


SummaryIn this conversation, Duane Lester interviews Pete Blank, a training and organizational development manager. They discuss the importance of creating a multi-sensory learning experience to enhance engagement and retention. Pete shares his experience at Disney and how they prioritize purpose in everything they do. They explore the role of sound, sight, smell, taste, and touch in training, providing practical examples and tips. They emphasize the power of laughter and fun in the learning process. Overall, the conversation highlights the importance of creating a memorable and impactful training experience.Takeaways* Creating a multi-sensory learning experience enhances engagement and retention.* Sound, sight, smell, taste, and touch can all be incorporated into training to create a more immersive experience.* Laughter and fun are important elements in the learning process.* Physical comfort, such as comfortable chairs, contributes to a positive training experience. Get full access to Lessons from Learning Leaders at lessonsfromlearningleaders.substack.com/subscribe

PSHRA's Public Eye Podcast
Episode 30: Adding a Touch of Disney Magic to Public Sector Leadership and Organizational Development

PSHRA's Public Eye Podcast

Play Episode Listen Later Oct 31, 2023 18:15


Pete Blank is a leadership expert, author, and national speaker who spent 13+ years at Disney and 13+ years in local government. He spoke to us from the PSHRA annual conference in San Diego. We discussed the differences between "Disney culture" and public sector culture, and how he fused the two experiences in providing training and organizational development support. We also discussed his two books - Employee Engagement: Lessons from the Mouse House and 55 Ways to Add Disney Magic to your Organization - and he gave us a sneak preview of his third, which is coming out in 2024.  

Pete's Points
Pete's Points Flash Briefing Episode 45 - Leaders as Losers - #6 No Sense of Pride

Pete's Points

Play Episode Listen Later Sep 30, 2023 2:27


Pete Blank believes that there are six leadership traits that all leaders should exemplify on a regular basis.  If not, you might be a "loser" instead of a leader.  Failing to do any of these traits could push you into the "loser" category, and that would be bad. The six traits that move leaders into losers would be those leaders who have... No Sense of Humor No Accountability No Follow-Through No Vision No Self-Awareness No Sense of Pride Pete will share stories on each of these and encouage you to work towards having these traits and showing them on a regular basis.

Pete's Points
Pete's Points Flash Briefing Episode 44 - Leaders as Losers - #5 No Self-Awareness

Pete's Points

Play Episode Listen Later Sep 29, 2023 2:01


Pete Blank believes that there are six leadership traits that all leaders should exemplify on a regular basis.  If not, you might be a "loser" instead of a leader.  Failing to do any of these traits could push you into the "loser" category, and that would be bad. The six traits that move leaders into losers would be those leaders who have... No Sense of Humor No Accountability No Follow-Through No Vision No Self-Awareness No Sense of Pride Pete will share stories on each of these and encourage you to work towards having these traits and showing them on a regular basis.

Pete's Points
Pete's Points Flash Briefing Episode 43 - Leaders as Losers - #4 No Vision

Pete's Points

Play Episode Listen Later Sep 28, 2023 2:17


Pete Blank believes that there are six leadership traits that all leaders should exemplify on a regular basis.  If not, you might be a "loser" instead of a leader.  Failing to do any of these traits could push you into the "loser" category, and that would be bad. The six traits that move leaders into losers would be those leaders who have... No Sense of Humor No Accountability No Follow-Through No Vision No Self-Awareness No Sense of Pride Pete will share stories on each of these and encourage you to work towards having these traits and showing them on a regular basis.

Pete's Points
Pete's Points Flash Briefing Episode 42 - Leaders as Losers - #3 No Follow-Through

Pete's Points

Play Episode Listen Later Sep 27, 2023 2:03


Pete Blank believes that there are six leadership traits that all leaders should exemplify on a regular basis.  If not, you might be a "loser" instead of a leader.  Failing to do any of these traits could push you into the "loser" category, and that would be bad. The six traits that move leaders into losers would be those leaders who have... No Sense of Humor No Accountability No Follow-Through No Vision No Self-Awareness No Sense of Pride Pete will share stories on each of these and encouage you to work towards having these traits and showing them on a regular basis.

Pete's Points
Pete's Points Flash Briefing Episode 41 - Leaders as Losers - #2 No Accountability

Pete's Points

Play Episode Listen Later Sep 26, 2023 2:21


Pete Blank believes that there are six leadership traits that all leaders should exemplify on a regular basis.  If not, you might be a "loser" instead of a leader.  Failing to do any of these traits could push you into the "loser" category, and that would be bad. The six traits that move leaders into losers would be those leaders who have... No Sense of Humor No Accountability No Follow-Through No Vision No Self-Awareness No Sense of Pride Pete will share stories on each of these and encouage you to work towards having these traits and showing them on a regular basis.

Pete's Points
Pete's Points Flash Briefing Episode 40 - Leaders as Losers - #1 No Humor

Pete's Points

Play Episode Listen Later Sep 25, 2023 2:12


Pete Blank believes that there are six leadership traits that all leaders should exemplify on a regular basis.  If not, you might be a "loser" instead of a leader.  Failing to do any of these traits could push you into the "loser" category, and that would be bad. The six traits that move leaders into losers would be those leaders who have... No Sense of Humor No Accountability No Follow-Through No Vision No Self-Awareness No Sense of Pride Pete will share stories on each of these and encouage you to work towards having these traits and showing them on a regular basis.

Pete's Points
Pete's Points Flash Briefing Episode 961 - 55 Ways to Add Disney Magic #11 - Be a Leadership ROLE Model

Pete's Points

Play Episode Listen Later Jul 17, 2023 2:28


Former Disney University leader Pete Blank continues sharing lessons from his newest book, 55 Ways to Add Disney Magic to your Organization.  This week, Pete shares lessons from the section titled "The Magic of Leadership", and specifically, chapters 11-15: 11.  Be a Leadership R.O.L.E. Model 12.  Make Employee Recognition a Top Priority 13.  Place the Right Employees into the Right Jobs for the Right Reasons 14.  Communicate the Overall Purpose of every Role 15.  Hire for Attitude and Train for Skill  

Pete's Points
Pete's Points Volume 961 - Chapter 11 Lead Role Model

Pete's Points

Play Episode Listen Later Jun 17, 2023 2:28


Former Disney University leader Pete Blank continues sharing lessons from his newest book, 55 Ways to Add Disney Magic to your Organization.  This week, Pete shares lessons from the section titled "The Magic of Leadership", and specifically, chapters 11-15: 11.  Be a Leadership R.O.L.E. Model 12.  Make Employee Recognition a Top Priority 13.  Place the Right Employees into the Right Jobs for the Right Reasons 14.  Communicate the Overall Purpose of every Role 15.  Hire for Attitude and Train for Skill  

How to Lead Podcast with Clay Scroggins
This Year, Chase a Number

How to Lead Podcast with Clay Scroggins

Play Episode Listen Later Jan 16, 2023 11:53


This year, as you think about your goals - trying using numbers rather than words. Thank you to Pete Blank for this idea!

pete blank
PowerTips Unscripted
The Magic of Disney’s Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]

PowerTips Unscripted

Play Episode Listen Later Jan 5, 2023 36:27


In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and discusses how to apply these lessons to your remodeling company to boost your own team's customer-service performance.  Pete has been developing leaders and improving service levels of organizations for the past 25 years — 13 of those with the Walt... The post The Magic of Disney's Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.

Pete's Points
Pete's Points Flash Briefing Episode 543 - DisneySpeak - OHRC

Pete's Points

Play Episode Listen Later Sep 2, 2022 2:04


This week, Pete Blank talks DisneySpeak!  These are words and phrases that are part of the culture in Disney Theme Parks and Resorts and are used by Cast Members.  He shares how to take these concepts and apply them in your organization.  They are: Onstage and Backstage Cross-U Role vs. Job Special Code Words OHRC

Pete's Points
Pete's Points Flash Briefing Episode 542 - DisneySpeak - Special Codes

Pete's Points

Play Episode Listen Later Sep 1, 2022 1:57


This week, Pete Blank talks DisneySpeak!  These are words and phrases that are part of the culture in Disney Theme Parks and Resorts and are used by Cast Members.  He shares how to take these concepts and apply them in your organization.  They are: Onstage and Backstage Cross-U Role vs. Job Special Code Words OHRC

Pete's Points
Pete's Points Flash Briefing Episode 541 - DisneySpeak - Role vs. Job

Pete's Points

Play Episode Listen Later Aug 31, 2022 1:42


This week, Pete Blank talks DisneySpeak!  These are words and phrases that are part of the culture in Disney Theme Parks and Resorts and are used by Cast Members.  He shares how to take these concepts and apply them in your organization.  They are: Onstage and Backstage Cross-U Role vs. Job Special Code Words OHRC

Pete's Points
Pete's Points Flash Briefing Episode 540 - DisneySpeak - Cross-U

Pete's Points

Play Episode Listen Later Aug 30, 2022 2:00


This week, Pete Blank talks DisneySpeak!  These are words and phrases that are part of the culture in Disney Theme Parks and Resorts and are used by Cast Members.  He shares how to take these concepts and apply them in your organization.  They are: Onstage and Backstage Cross-U Role vs. Job Special Code Words OHRC

Pete's Points
Pete's Points Flash Briefing Episode 539 - DisneySpeak - Onstage and Backstage

Pete's Points

Play Episode Listen Later Aug 29, 2022 1:40


This week, Pete Blank talks DisneySpeak!  These are words and phrases that are part of the culture in Disney Theme Parks and Resorts and are used by Cast Members.  He shares how to take these concepts and apply them in your organization.  They are: Onstage and Backstage Cross-U Role vs. Job Special Code Words OHRC

Pete's Points
Pete's Points Flash Briefing Episode 538 - Leadership by Proverbs 12:20-21 Joy and No Harm

Pete's Points

Play Episode Listen Later Aug 28, 2022 1:25


Pete Blank likes to share a leadership lesson from Proverbs each Sunday.  Today, he talks about the concepts of Joy and No Harm from Proverbs 12:20-21.

Pete's Points
Pete's Points Flash Briefing Episode 537 - Pick Up the Roach! - Word Up! - with the Gators

Pete's Points

Play Episode Listen Later Aug 27, 2022 1:51


Pick Up the Roach! is all about the six legs of leadership.  Today, Pete Blank covers Word Up! - Leaders own every message.  This story about Kash Daniel and Kyle Trask sums up why leaders have to own every message.

Pete's Points
Pete's Points Flash Briefing Episode 536 - Famous Quotes - Being Reliable

Pete's Points

Play Episode Listen Later Aug 26, 2022 2:08


This week, Pete Blank shares five famous quotes from five famous persons, and he discusses how these quotes might impact our personal and professional lives.  They are: Will Rogers - Money and Impression John Adams - Money and How we view it Adelle Davis - Your Health Albert Schweitzer - Here to Serve Paul Theroux - Be Reliable

Pete's Points
Pete's Points Flash Briefing Episode 535 - Famous Quotes - Serving

Pete's Points

Play Episode Listen Later Aug 25, 2022 1:37


This week, Pete Blank shares five famous quotes from five famous persons, and he discusses how these quotes might impact our personal and professional lives.  They are: Will Rogers - Money and Impression John Adams - Money and How we view it Adelle Davis - Your Health Albert Schweitzer - Here to Serve Paul Theroux - Be Reliable

Pete's Points
Pete's Points Flash Briefing Episode 534 - Famous Quotes - Your Health

Pete's Points

Play Episode Listen Later Aug 24, 2022 1:46


This week, Pete Blank shares five famous quotes from five famous persons, and he discusses how these quotes might impact our personal and professional lives.  They are: Will Rogers - Money and Impression John Adams - Money and How we view it Adelle Davis - Your Health Albert Schweitzer - Here to Serve Paul Theroux - Be Reliable

Pete's Points
Pete's Points Flash Briefing Episode 533 - Famous Quotes - Money and how we view it

Pete's Points

Play Episode Listen Later Aug 23, 2022 1:26


This week, Pete Blank shares five famous quotes from five famous persons, and he discusses how these quotes might impact our personal and professional lives.  They are: Will Rogers - Money and Impression John Adams - Money and How we view it Adelle Davis - Your Health Albert Schweitzer - Here to Serve Paul Theroux - Be Reliable

points flash briefing famous quotes quotes money pete blank
Pete's Points
Pete's Points Flash Briefing Episode 532 - Famous Quotes - Money and Impression

Pete's Points

Play Episode Listen Later Aug 22, 2022 1:40


This week, Pete Blank shares five famous quotes from five famous persons, and he discusses how these quotes might impact our personal and professional lives.  They are: Will Rogers - Money and Impression John Adams - Money and How we view it Adelle Davis - Your Health Albert Schweitzer - Here to Serve Paul Theroux - Be Reliable

Pete's Points
Pete's Points Flash Briefing Episode 529 - Benefits for Podcast Listeners - Multiple Interests

Pete's Points

Play Episode Listen Later Aug 19, 2022 1:46


This week, Pete Blank takes a look at the benefits of being a listener of podcasts, shortcasts, or Alexa Flash Briefings.  There are five benefits that come with being a podcast listener, and Pete shares those this week.  They are: Increased imagination Better multi-tasking Improved listening skills Being different Multiple interests

Pete's Points
Pete's Points Flash Briefing Episode 528 - Benefits for Podcast Listeners - Being Different

Pete's Points

Play Episode Listen Later Aug 18, 2022 1:24


This week, Pete Blank takes a look at the benefits of being a listener of podcasts, shortcasts, or Alexa Flash Briefings.  There are five benefits that come with being a podcast listener, and Pete shares those this week.  They are: Increased imagination Better multi-tasking Improved listening skills Being different Multiple interests

Pete's Points
Pete's Points Flash Briefing Episode 527 - Benefits for Podcast Listeners - Improved Listening Skills

Pete's Points

Play Episode Listen Later Aug 17, 2022 1:17


This week, Pete Blank takes a look at the benefits of being a listener of podcasts, shortcasts, or Alexa Flash Briefings.  There are five benefits that come with being a podcast listener, and Pete shares those this week.  They are: Increased imagination Better multi-tasking Improved listening skills Being different Multiple interests

Pete's Points
Pete's Points Flash Briefing Episode 526 - Benefits for Podcast Listeners - Better Multi-tasking

Pete's Points

Play Episode Listen Later Aug 16, 2022 1:15


This week, Pete Blank takes a look at the benefits of being a listener of podcasts, shortcasts, or Alexa Flash Briefings.  There are five benefits that come with being a podcast listener, and Pete shares those this week.  They are: Increased imagination Better multi-tasking Improved listening skills Being different Multiple interests

Pete's Points
Pete's Points Flash Briefing Episode 525 - Benefits for Podcast Listeners - Increased Imagination

Pete's Points

Play Episode Listen Later Aug 15, 2022 1:40


This week, Pete Blank takes a look at the benefits of being a listener of podcasts, shortcasts, or Alexa Flash Briefings.  There are five benefits that come with being a podcast listener, and Pete shares those this week.  They are: Increased imagination Better multi-tasking Improved listening skills Being different Multiple interests

Pete's Points
Pete's Points Flash Briefing Episode 524 - Leadership by Proverbs 12:13 - Gossip

Pete's Points

Play Episode Listen Later Aug 14, 2022 1:17


Sunday's mean Leadership by Proverbs, and today Pete Blank shares a lesson on gossip from Proverbs 12:13.

Pete's Points
Pete's Points Flash Briefing Episode 523 - Pick Up the Roach! - Pick Up! at Restaurants

Pete's Points

Play Episode Listen Later Aug 13, 2022 1:46


Today, Pete Blank shares a lesson related to Pick Up the Roach! Today's topic is Pick Up! Leaders remove their blinders.  When at a fast-casual restaurant, great leaders should remove their blinders and look around and choose the correct table that has a positive effect on everyone.

Pete's Points
Pete's Points Flash Briefing Episode 522 - Thoughts of Walt Disney - Listening

Pete's Points

Play Episode Listen Later Aug 12, 2022 1:49


This week, Pete Blank looks at what friends and employees used to say about Walt Disney.  He takes their thoughts and relates them to our leadership journey in 2020.  This week, we learn about: Remembering the salutation "Sir" Respecting Caring Listening

Pete's Points
Pete's Points Flash Briefing Episode 521 - Thoughts of Walt Disney - Caring

Pete's Points

Play Episode Listen Later Aug 11, 2022 1:32


This week, Pete Blank looks at what friends and employees used to say about Walt Disney.  He takes their thoughts and relates them to our leadership journey in 2020.  This week, we learn about: Remembering the salutation "Sir" Respecting Caring Listening

Pete's Points
Pete's Points Flash Briefing Episode 520 - Thoughts of Walt Disney - Respecting

Pete's Points

Play Episode Listen Later Aug 10, 2022 1:50


This week, Pete Blank looks at what friends and employees used to say about Walt Disney.  He takes their thoughts and relates them to our leadership journey in 2020.  This week, we learn about: Remembering the salutation "Sir" Respecting Caring Listening

Pete's Points
Pete's Points Flash Briefing Episode 519 - Thoughts of Walt Disney - The Saluation ”Sir”

Pete's Points

Play Episode Listen Later Aug 9, 2022 1:49


This week, Pete Blank looks at what friends and employees used to say about Walt Disney.  He takes their thoughts and relates them to our leadership journey in 2020.  This week, we learn about: Remembering the salutation "Sir" Respecting Caring Listening

Pete's Points
Pete's Points Flash Briefing Episode 518 - Thoughts of Walt Disney - Remembering

Pete's Points

Play Episode Listen Later Aug 8, 2022 1:31


This week, Pete Blank looks at what friends and employees used to say about Walt Disney.  He takes their thoughts and relates them to our leadership journey in 2020.  This week, we learn about: Remembering the salutation "Sir" Respecting Caring Listening  

Pete's Points
Pete's Points Flash Briefing Episode 517 - Leadership by Proverbs 12:10-11

Pete's Points

Play Episode Listen Later Aug 7, 2022 1:59


Sunday's are for Leadership by Proverbs.  This week, Pete Blank shares how Proverbs 12:10-11 (about pets and work) is really all about common sense. 10 The righteous care for the needs of their animals,     but the kindest acts of the wicked are cruel. 11 Those who work their land will have abundant food,     but those who chase fantasies have no sense.

Pete's Points
Pete's Points Flash Briefing Episode 516 - Pick Up the Roach! - Live Up - ”I'm gonna work on that.”

Pete's Points

Play Episode Listen Later Aug 6, 2022 1:56


Pick Up the Roach is all about leadership tips.  One of the six legs of the roach is LIVE UP, which means Leaders do what they say.  Today, Pete Blank shares why the phrase "I'm gonna work on that" could get you in trouble if you don't "do what you say."

Pete's Points
Pete's Points Flash Briefing Episode 515 - Market Yourself - Who is your Audience?

Pete's Points

Play Episode Listen Later Aug 5, 2022 2:31


Pete Blank shares five tips this week on how to market yourself.  This is not about #humblebragging or telling others how great you are.  This is about marketing you and your brand to your audience who wants to get to know you better.  These five tips are: Be deliberately active on social media Join a professional organization Increase your expertise Be authentic and transparent Know who you want to know you

Pete's Points
Pete's Points Flash Briefing Episode 514 - Market Yourself - Be Authentic and Transparent

Pete's Points

Play Episode Listen Later Aug 4, 2022 1:54


Pete Blank shares five tips this week on how to market yourself.  This is not about #humblebragging or telling others how great you are.  This is about marketing you and your brand to your audience who wants to get to know you better.  These five tips are: Be deliberately active on social media Join a professional organization Increase your expertise Be authentic and transparent Know who you want to know you

Pete's Points
Pete's Points Flash Briefing Episode 513 - Market Yourself - Improve your Expertise

Pete's Points

Play Episode Listen Later Aug 3, 2022 1:36


Pete Blank shares five tips this week on how to market yourself.  This is not about #humblebragging or telling others how great you are.  This is about marketing you and your brand to your audience who wants to get to know you better.  These five tips are: Be deliberately active on social media Join a professional organization Increase your expertise Be authentic and transparent Know who you want to know you

Pete's Points
Pete's Points Flash Briefing Episode 512 - Market Yourself - Professional Organizations

Pete's Points

Play Episode Listen Later Aug 2, 2022 2:05


Pete Blank shares five tips this week on how to market yourself.  This is not about #humblebragging or telling others how great you are.  This is about marketing you and your brand to your audience who wants to get to know you better.  These five tips are: Be deliberately active on social media Join a professional organization Increase your expertise Be authentic and transparent Know who you want to know you

Pete's Points
Pete's Points Flash Briefing Episode 511 - Market Yourself - Social Media

Pete's Points

Play Episode Listen Later Aug 1, 2022 1:54


Pete Blank shares five tips this week on how to market yourself.  This is not about #humblebragging or telling others how great you are.  This is about marketing you and your brand to your audience who wants to get to know you better.  These five tips are: Be deliberately active on social media Join a professional organization Increase your expertise Be authentic and transparent Know who you want to know you

Pete's Points
Pete's Points Flash Briefing Episode 510 - Leadership by Proverbs 12:1 Correction

Pete's Points

Play Episode Listen Later Jul 31, 2022


Sunday's are all about Leadership by Proverbs.  Today, Pete Blank shares a lessons from Proverbs Chapter 12, Verse 1 about how we all should allow others to correct us when we are wrong. Whoever loves discipline loves knowledge,     but whoever hates correction is stupid.

Pete's Points
Pete's Points Flash Briefing Episode 508 - Team Building Profiles - True Colors

Pete's Points

Play Episode Listen Later Jul 29, 2022 2:26


This week, Pete Blank takes a look at five different profiles that you can use for team building.  Some of these are free, and some have smaller costs.  This is a great way to spend a few hours with your team building trust and learning about each other.  The five profiles are: The Myers-Briggs Type Indicator (MBTI) DiSC Standout 2.0 Enneagram True Colors

Pete's Points
Pete's Points Flash Briefing Episode 507 - Team Building Profiles - Enneagram

Pete's Points

Play Episode Listen Later Jul 28, 2022 1:33


This week, Pete Blank takes a look at five different profiles that you can use for team building.  Some of these are free, and some have smaller costs.  This is a great way to spend a few hours with your team building trust and learning about each other.  The five profiles are: The Myers-Briggs Type Indicator (MBTI) DiSC Standout 2.0 Enneagram True Colors

Pete's Points
Pete's Points Flash Briefing Episode 506 - Team Building Profiles - Standout 2.0

Pete's Points

Play Episode Listen Later Jul 27, 2022 2:03


This week, Pete Blank takes a look at five different profiles that you can use for team building.  Some of these are free, and some have smaller costs.  This is a great way to spend a few hours with your team building trust and learning about each other.  The five profiles are: The Myers-Briggs Type Indicator (MBTI) DiSC Standout 2.0 Enneagram True Colors

Pete's Points
Pete's Points Flash Briefing Episode 505 - Team Building Profiles - DiSC

Pete's Points

Play Episode Listen Later Jul 26, 2022 1:51


This week, Pete Blank takes a look at five different profiles that you can use for team building.  Some of these are free, and some have smaller costs.  This is a great way to spend a few hours with your team building trust and learning about each other.  The five profiles are: The Myers-Briggs Type Indicator (MBTI) DiSC Standout 2.0 Enneagram True Colors

Pete's Points
Pete's Points Flash Briefing Episode 504 - Team Building Profiles - MBTI

Pete's Points

Play Episode Listen Later Jul 25, 2022 2:03


This week, Pete Blank takes a look at five different profiles that you can use for team building.  Some of these are free, and some have smaller costs.  This is a great way to spend a few hours with your team building trust and learning about each other.  The five profiles are: The Myers-Briggs Type Indicator (MBTI) DiSC Standout 2.0 Enneagram True Colors

PowerTips Unscripted
The Magic of Disney's Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted]

PowerTips Unscripted

Play Episode Listen Later Jul 21, 2022 36:29


If you've ever visited any Disney theme park across the globe, you may think nobody does customer service and experience like Disney. Although the execution is complex, the baseline concepts are quite simple.  In this episode, Pete Blank shares customer-service strategies from Disney with Victoria and Mark, and shows you how to apply these lessons... The post The Magic of Disney's Customer-Service Strategies with Pete Blank – [Best of PowerTips Unscripted] appeared first on PowerTips Unscripted.