Fast Pace with Josh Phegan and Dean Mackie

This Fast Pace episode features Dean Mackie and Josh Phegan on great business turnarounds and why they happen. They look at getting out of comfort zones to make timely changes, recognising the things that lead to a downward spiral, defining focus vs. awareness, knowing what to go all in on and when it's time to make that turnaround.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss ways to refresh your leadership. They discuss knowing when to make a change, the journey to becoming the leader you want to be, recognising the signs of burnout, and practising self-reflection and continuous learning.

This Fast Pace episode features Dean Mackie and Josh Phegan on the business model advantage. Dean and Josh discuss how the traditional real estate business model has changed with technology, why and how small businesses need to scale, the advantages of various models, and making your choice based on your situation, your goals, and what you really want to do.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss why engagement is necessary to effect change. They look at ways to get everyone engaged, life stages and business cycles that prevent people from buying in, meetings, communication and incentives that can bring them on board, and understanding that leaders are people, too, and vulnerability is where the growth happens.

This Fast Pace episode features Dean Mackie and Josh Phegan on what creates simplicity and the challenges of implementing it. They discuss using data and doing the basics really well, seeing what's in front of you, making full use of the tools you have, regularly reviewing what works and simplifying what doesn't.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss how to be a leader. They look at staying fresh and providing great energy to your people, being self-aware, doing self-care, bringing in fresh leadership, the family-village-tribe model, and doing things you know will light you up and keep you fresh.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss the retention game. They look at why people stay in your business and why they might leave, expecting natural turnover, compensation and benefits, alignment of vision and values, social aspects, career path progression, knowing and supporting their goals and creating an environment people want to be part of.

In this episode of Fast Pace, Dean Mackie and Josh Phegan explain rapidly changing market conditions and the ability to respond. They look at getting a business to perform at its best in every market, understanding your customer's needs and adapting those to happen with the state of the current market, and having the fundamental tools, training, systems and accountability that allow your team to be successful.

This Fast Pace episode features Dean Mackie and Josh Phegan on managing people in a chaotic era. They talk about the reduced predictability and increased instability in the world since COVID, specific areas leaders need to focus on to align and empower their teams, getting your foundations right, and creating certainty in your performance.

This week on Fast Pace, Dean Mackie and Josh Phegan talk about setting and achieving worthwhile goals. They look at attaching meaning to your goals, how your market position drives strategy, using SMART to set goals properly, and setting supportive sub-goals.

This Fast Pace episode features Dean Mackie and Josh Phegan on the power of a virtual boardroom. Dean and Josh discuss ways you can explore the minds of the greatest agents and business people, and be inspired to change the way you think and grow your business.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss financial year planning and what makes a great financial plan. They look at elements of your key strategy, small changes that make a big difference in average sale price, growing your market share, creative strategic planning, and getting connected with your 'Why'.

This Fast Pace episode features Dean Mackie and Josh Phegan on brand as a platform for success. They discuss brand experience and brand consistency, the power of partnership, building a strong personal brand that compliments your agency, and avoiding brand disconnect by maintaining synergy.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss the secret to a great merger, and lessons they've learned doing mergers and acquisitions. They look at having a foundation of shared trust, vision and values, a detailed implementation plan, a culture of collaboration, and a thorough understanding of what it is that you're buying.

This Fast Pace episode features Dean Mackie and Josh Phegan on why the future is talent. They discuss acquiring and developing talent, desire and self-belief, responsive change and innovation, tech-enhanced training and scaling, and automating tedious tasks to unlock and reshape talent.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss how to beat the market of the day and think differently about markets. They explore staying focused on the things you can control, key elements to have in place, key metrics to stay aware of, knowing how to make the right adjustments as the market changes, and being data-driven and tech-savvy.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss leadership skills in 2024. They examine servant leadership and helping your people be successful, leading through transitions in priorities and mindset, open emotional intelligence, reducing the overwhelm, co-creative leadership, and becoming a catalyst for innovation.

In this episode of Fast Pace, Dean Mackie and Josh Phegan explain how to use the big data sets in business, and why they are so often underutilised. They talk about when big data becomes valuable, the problems of storage and security, emerging developments in the industry, and using the capabilities of data technology to optimise your existing systems.

This Fast Pace episode features Dean Mackie and Josh Phegan on the secret to great events. They look at defining the purpose for each event, knowing what a successful event looks like, understanding your target audience, making the commitment to do it right, and getting people engaged.

This week on Fast Pace, Dean Mackie and Josh Phegan talk about growing great teams that work. They list things to look at when you're building a team, behaving your way to success, how individuals fit in, how to facilitate growth, building and teaching systems, and the requirement for psychological safety.

This Fast Pace episode features Dean Mackie and Josh Phegan on the function of sales leadership and how to fill that role. They discuss placing people in their best performance positions, the sales manager's role, the servant leadership model and using forward indicators.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss the business of fitness and why business is the greatest sport. They look at maintaining life balance, high performance with chaos and anxiety, building a healthy ecosystem, getting clear on goals and where to start, and establishing a sense of safety and security.

This Fast Pace episode features Dean Mackie and Josh Phegan on planning as a business leader, and scaling for agents and for life. They discuss planning rhythms, execution and what works, clarity around your vision, planning with your calendar, surface area and foundational situations, and prioritising for balance so you can be your best self.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss consolidation, and whether that's going to happen inside of the real estate industry. They address why this is the right time to do it, how to make it happen, problems consolidation would solve, how to reimagine what we do, and how consolidation can scale.

In this Fast Pace episode, Dean Mackie and Josh Phegan examine quality of data and the data play. They discuss the value of first-party data, how relevancy drives frequency of communication, applying science to our people-based industry, understanding that the data play isn't useful unless it's implemented, making the digital investment, and learning how to use digital technology to build, produce and convert your audience.

This episode of Fast Pace features Dean Mackie and Josh Phegan talking about developing a leadership shadow. They look at teams, individuals and the roles they can play, what the leadership shadow can do for you, attributes they should have and skills they need to develop, your role in their growth and success, judging your performance by the capability and potential of your team, and all the little mistakes that eventually bring success.

In this episode of Fast Pace, Dean Mackie and Josh Phegan explain how to simplify your business and get back to core. They explore what simplification means, identify core and non-core functions you need, and discuss scaling to access better resources at a lower price, best platforms for communication, broken systems, examples of simplification and added value.

This Fast Pace episode features Dean Mackie and Josh Phegan on shifting performance with top grading. They discuss A, B and C players and how to progress them, challenging the A players, coaching the B players, setting expectations for C players and knowing when they need to be trimmed, and investing time and energy where you'll get the greatest return.

This week on Fast Pace, Dean Mackie and Josh Phegan discuss building a talent development squad and why you need one. They look at having a culture of learning and improving, future-proofing your business, getting clear on what you need, who should do the training, making sure you have the right people, and doing it all consistently and at scale.

In this episode, Josh Phegan and Dean Mackie discuss the critical role an eye on the future has whilst doing great work in the now. From the value of investing ahead of the curve to focusing on core business on the day-to-day. Understand the investment and payoff cycles so you give things long enough time to work whilst being able to make decisions for vital success in the now.

In this Fast Pace episode, Dean Mackie and Josh Phegan look beyond competition and explore the role model approach to business and life. They talk about drawbacks of the common enemy approach, competition inside of silos, seeking cooperative alignment, setting value expectations for shareholders, and taking satisfaction in the way you do business and being the best at what you do.

This episode of Fast Pace features Dean Mackie and Josh Phegan stepping through the stages of business growth and understanding the modelling involved. They discuss the 5 key stages of growth, what to consider at each stage and why they're not necessarily sequential, acquisition and rebranding, growth vs. stability, and avoiding decline after business maturity.

In our Fast Pace episode today, Dean Mackie and Josh Phegan talk about stages of profit, growth or both. They look at what happens in each mode, balancing incompatible modes, short-term cutbacks that affect future growth, investing ahead of the curve, dealing with friction at the leadership level, and clearing barriers by realigning with vision and goals.

In this episode of Fast Pace, Dean Mackie and Josh Phegan talk about the essential metrics for business owners. They sort out the metrics that are critically important and examine categories, how metrics change and how often to check, they explain forecasting with financials, how property management metrics relate to sales, and sales metrics that assist with recruitment.

This Fast Pace episode features Dean Mackie and Josh Phegan on planning and the corporate calendar. They look at yearly events, relative moods and how the cycle works, market demand and supply, time management and keeping your people in sync, writing it down so you don't forget every year, and putting yourself in control of your time.

This week on Fast Pace, Dean Mackie and Josh Phegan talk about building business culture, what culture is and how to build a strong team culture. They discuss advantages and benefits as well as challenges and expectations, conflict resolution and the need for clarity, psychological safety, a healthy team dynamic, and why high-energy leadership is so important.

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the future of property management and where the hidden opportunities will be. They look at ways to improve the customer experience through combining AI and digital technology with people, to change and improve your marketing, to make processes and resources more available, and to increase income.

In this episode of Fast Pace, Dean Mackie and Josh Phegan talk about what the brand story should look like for your business and how to build it. They look at narrative that makes an emotional connection with your customers, getting your team to buy in, replicating your customer experience, shaping your brand personality, and establishing credibility.

This Fast Pace episode features Dean Mackie and Josh Phegan on how to build and use a knowledge base. They discuss the documents and information that go into it, how to make it accessible, advantages for onboarding, its function as a cultural hub, updates and version control, and the role of providing the tools your people need as they need it.

This week on Fast Pace, Dean Mackie and Josh Phegan talk about the process of defining your customer experience. They look at creative tension, managing expectations, the mood of the market, the informed vendor, demonstrating your value, and embracing digital tools and solutions.

In this Fast Pace episode, Dean Mackie and Josh Phegan discuss the skill of onboarding new talent with systems that immediately communicate what your business does. They talk about things to think about before new people join, training and testing, alignment across multiple sites, pre-onboarding and recruitment, and how to know a new prospect is the right fit.

In this episode of Fast Pace, Josh Phegan focuses in on the importance of the one-page strategic plan and what goes into making it. He explains why you want the business plan to be sale-ready, how to define the purpose, mission and values of the business in the plan, and the strategy, tactics and measurements you use to achieve the growth you want.

In this Special Edition of Fast Pace, Josh Phegan explores why customer service = brand. Josh explains how brand determines pricing power, delivering the experience customers want, principles that drive performance, and strategies for producing a recurring profit.

In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss the relevance of titles and talent, getting clear around roles, responsibilities and function, the challenges of bringing in top tier talent, assuring functional clarity around each role, understanding what your leadership needs are, and elements of onboarding success.  

In this Fast Pace episode, Dean Mackie and Josh Phegan look at pricing services to drive profitability inside of your business. They discuss pricing strategies for target markets, differentiation based on fair market value, tools for demonstrating responsiveness, having a clear strategy around pricing your services, and branding your customer experience.

This week on Fast Pace, Dean Mackie and Josh Phegan explore strategies and concepts around hub and spokes markets. They define what hubs and spokes are, talk about office placement and secondary 'fringe' markets, how those concepts affect your intentions toward growth, and explain how to reimagine the size of your footprint.

In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss managing up with leadership styles that get people to play at their highest level. They look at making an impact that engages and motivates, encouraging innovation and creativity through supported risk-taking, and the aspirational metaphor of the yellow brick road for finding the wizard inside of you.

In this Fast Pace episode, Dean Mackie and Josh Phegan take a look at AI and real estate. They talk about different types of AI, how it's going to change the world, reimagining the functions of your business, automating and integrating all those functions, and they share their visions of what AI's actual impact will be on real estate, and on life overall. 

This week on Fast Pace, Dean Mackie and Josh Phegan explore competitive advantages and understanding those that you have. They talk about building an innovative business culture, delivering an awesome customer experience, the dangers of turning an advantage into a disadvantage, and taking full advantage of your first-party data.

Today on Fast Pace, Dean Mackie and Josh Phegan show how to make successful exits beginning with the exit plan. They discuss reasons for individuals exiting, building a business that could be sold, getting the legacy right, keeping a clean balance sheet, putting a value on your brand, and external sale vs. internal succession.

In today's episode of Fast Pace, Dean Mackie and Josh Phegan discuss partnerships and the secret to great business. They look at how to make a business relationship work, preventing mixed messages to the team, mutual trust and respect, the partnership agreement, using advisors, and being clear on each partner's roles and goals.