Podcasts about business culture

What if the best hire you could make is someone who has already left you?In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with Lee Caraher, CEO of Double Forte and author of "The Boomerang Principle," to explore why rehiring former employees is one of the most undervalued strategies in business today.This conversation dives into key topics like employee loyalty, work culture, organizational culture, leadership and business strategy, team communication, and what it really means to build a place people want to come back to.In this episode, you'll learn:Why loyalty is no longer defined by tenure (and what it really means today)How the "boomerang" approach to rehiring reduces onboarding time and boosts retentionWhat the Oprah Effect has to do with how employees think about their careersWhy the worst behavior you allow is the culture you createHow to build core values that go beyond posters on the wallPractical strategies for leading younger generations without losing your best peopleThis episode is for leaders, managers, business owners, and professionals who want to improve communication, strengthen organizational culture, and build teams that stay, grow, and come back.About Lee CaraherLee Caraher is the CEO of Double Forte, a national communications agency, and the author of two books: "Millennials and Management" and "The Boomerang Principle." She is a communication strategist known for her practical, straight-talking approach to leadership, culture, and team performance. Find Lee at: https://double-forte.com and https://leecaraher.comThe Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

Most business owners are missing the key to long-term success — and it's hiding in plain sight. Matt Morris reveals the overlooked leadership and cultural habits that cause organizations to crumble—and the simple, actionable steps to turn things around quickly. Learn more about your ad choices. Visit megaphone.fm/adchoices

What if the most powerful work culture lessons didn't come from a Fortune 500 boardroom but from a rabbi who's built a thriving community of 900 families over 30 years?In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with Rabbi Mike Moskowitz of Temple Shir Shalom in Detroit to explore how timeless principles of servant leadership, core values, and intentional community-building translate directly into stronger organizations, no matter your industry.This conversation dives into key topics such as work culture, organizational culture, leadership and business strategy, team communication, and building meaningful rituals that foster belonging and drive performance.In this episode, you'll learn:How to develop core values that people actually live (not just hang on a wall)Why servant leadership is the model that makes teams and cultures thriveHow Rabbi Mike used EOS/Traction to build a strategic vision for a faith communityWhat "saving a seat" really means and why inclusion is a business strategyHow great leaders navigate conflict, crisis, and change without losing hopeThe power of learning for learning's sake and why your best leaders never stop growingThis episode is for leaders, managers, business owners, and professionals who want to build a stronger organizational culture, lead with more compassion, and create workplaces where people truly belong.Topics covered include: work culture, business culture, organizational culture, leadership and business, servant leadership, core values, team communication, leadership development, and intentional culture-building.Connect with Rabbi Mike Moskowitz:

Ideas and concepts that at one time belonged to deep philosophical thinking and religion are now mostly being presented through, and appropriated by, entrepreneurial and corporate terms. ... Check out my new books! This one is called: The Last Human: How Technology is Changing What it Means to be Humanhttps://www.amazon.com/Last-Human-Technology-Changing-Means/dp/1069510831/ 

Want to build a stronger work culture where everyone feels welcome, heard, and valued? In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with speaker, author, and inclusion strategist Justin Jones-Fosu to explore how leaders can develop an inclusive mindset and why it matters more than ever for business culture and team performance.In this episode, you'll learn:✔️ The difference between an inclusive mindset and an exclusion mindset ✔️ Why most people mis-define diversity,  and how to reframe it for your team ✔️ The growth mindset principles that make inclusion actually stick ✔️ Practical strategies like the 1MC/W formula and the Circles of Grace Challenge ✔️ How to create a work culture where people feel they truly belongThis episode is for leaders, managers, business owners, and professionals who want to improve organizational culture, strengthen team communication, and build workplaces where people thrive.Topics covered include: inclusive mindset, work culture, organizational culture, business culture, diversity and inclusion, leadership development, team communication, leadership and business, belonging at work, growth mindset, and career growth.Connect with Justin Jones-Fosu:

Most leaders think they're doing fine. Their teams think otherwise. And that gap - hiding in plain sight across organizations everywhere - is exactly what my guest today has spent his career trying to close. David Grossman is one of America's foremost authorities on leadership and change communication inside organizations. He's a six-time author, and his latest book is The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders.David shares findings from a survey he conducted in partnership with Harris Poll to find out what 2,200 employed Americans thought of their leaders and what they revealed about the dangerous gap between how leaders see themselves and how their teams actually experience them. We get into the three gaps preventing good leaders from becoming exceptional, why the poker face problem is quietly undermining your credibility and connection, and why David pushes back on calling empathy a soft skill. He makes the case that empathy is actually an intelligence system, and we discuss why exceptional leaders blend both heart and head skills, how vulnerability builds trust in ways nothing else can, and that the most important leadership skill might be learning to hear what people aren't saying out loud.If you think you're a pretty good leader, this conversation is going to reveal how you can be an exceptional one.To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title.Listen in for…The three gaps that good leaders aren't thinking about but should be. The six differentiators of exceptional modern leaders.Why David wants to get rid of the term “soft skills” and start talking about the “human skills” necessary to be an exceptional leader.How to move past the Poker Face Problem. Modifying your leadership style to handle times of uncertainty. The advanced listening skills everyone should work on. "Part of our responsibility as leaders is to help create stability for our folks. We create that stability by being predictable, by leveraging these all-important heart skills as a means to get to results. I want to ensure leaders hear the need for balance between strategic thinking and empathy, or EQ - this is not an either/or proposition." — David Grossman About David Grossman, Founder and CEO, Author, The Heart Work of Modern Leadership:David Grossman is one of America's foremost authorities on leadership and change communication inside organizations. An award-winning author, keynote speaker, and trusted executive coach to the C-suite, he also advises academic institutions, offering guidance on curriculum and programs. David is the founder and CEO of The Grossman Group.A media source for his expert commentary and analysis on employee and leadership issues, David has been featured in the Wall Street Journal, the Chicago Sun Times, Fast Company, Forbes, Fortune, Newsweek, the World Economic Forum, Directors & Boards, and CBS MoneyWatch, among many others.David is a six-time author, and his latest book, The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders, is an Amazon Best Seller in Communication, Leadership & Motivation, Workplace & Culture, and Business Culture.Connect with David:The Grossman Group: yourthoughtpartner.com LinkedIn: linkedin.com/in/davidgrossmanaprabc Get the book! The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders: www.thegrossmangroup.co/edge Connect with Maria:Get Maria's books: Red-Slice.com/booksHire Maria to speak: Red-Slice.com/Speaker-Maria-RossTake the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria RossInstagram: @redslicemariaFacebook: Red SliceGet your copy of The Empathy Dilemma here- www.theempathydilemma.com

In this episode of Better Business, Better Life, Debra Chantry-Taylor and Adam Harris explore AI & its implication for businesses, leadership teams, and the future of EOS. The conversation dives into how AI is rapidly moving from being a “future issue” to something businesses must actively integrate into their daily operations. Debra and Adam discuss the growing role AI can play in productivity, accountability, communication, and leadership support, while also acknowledging the risks and limitations that come with it. Debra shares her personal experiences using tools like ChatGPT, Claude, and Gemini, explaining how AI can dramatically improve efficiency when used properly. At the same time, she highlights the importance of human oversight, noting that AI still lacks the empathy, emotional intelligence, and human connection required for many leadership and people-focused roles. Throughout the episode, Debra and Adam explore whether AI could ever replace EOS implementers, leadership teams, or integrators. While they believe AI will continue transforming workflows and automating repetitive tasks, they argue that trust, empathy, coaching, and difficult conversations still require human interaction. The discussion also touches on the fears many employees and leaders have around AI replacing jobs. Debra emphasizes that AI should be viewed as a tool to augment people, not remove them, freeing teams from repetitive work so they can focus on higher-value thinking, creativity, and leadership. Adam and Debra also discuss the importance of businesses integrating AI intentionally, rather than simply chasing trends. They highlight the need for training, communication, experimentation, and involving the whole organization in the AI journey to avoid resistance and confusion. This episode is a thought-provoking conversation about the future of work, leadership, and EOS, and how businesses can thoughtfully integrate AI in a way that improves efficiency while still protecting the human connection that great businesses are built on. CONNECT WITH DEBRA:    ___________________________________________         ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner ►Connect with Debra: debra@businessaction.com.au ►See how she can help you: https://businessaction.co.nz/ ►Claim Your Free E-Book: https://www.businessaction.co.nz/free-e-book/ ___________________________________________       GUEST'S DETAILS: ► Adam Harris – LinkedIn: https://www.linkedin.com/company/adam-harris-eos/ ► Website – EOS Worldwide: https://www.eosworldwide.com/adam-harris Episode 273 Chapters:   00:00 – Introduction to AI and EOS Implementation 03:49 – Debra's AI Tools and Initial Insights 08:10 – Human Connection and AI's Limitations 09:24 – AI's Role in EOS Implementation 22:00 – Challenges and Opportunities with AI 31:26 – AI's Impact on Business Culture and People 34:57 – Future of AI in Business 39:58 – Conclusion and Next Steps

Want to build a work culture where people speak up, take initiative, and lead with confidence? This episode of the Build a Vibrant Culture Podcast dives into the science of bravery and what it actually takes to build courageous teams.In this episode, Nicole Greer sits down with Jill Schulman, US Marine Corps veteran, keynote speaker, and author of The Bravery Effect, to explore how bravery isn't reserved for Navy SEALs and firefighters. It's the everyday courage to speak up in a meeting, have a hard conversation, or raise your hand for a leadership opportunity.This conversation also dives into positive psychology, growth mindset, stress, confidence, self-efficacy, and why waiting until you feel ready may be the very thing keeping you stuck. If you want to create a workplace culture where people speak up, take ownership, grow through discomfort, and support one another in doing hard things, this episode is packed with practical insight.In this episode, you'll learn:Why bravery is a skill you can build (not a personality trait you're born with)How to stop waiting to feel confident before taking actionThe neuroscience behind building your "bravery muscle"Why surrounding yourself with the right people accelerates your growthHow to use fear as a signal rather than a stop signThis episode is for leaders, managers, business owners, and emerging professionals who want to improve team communication, strengthen organizational culture, and create workplaces where people are brave enough to perform at their best.Connect with Jill:Jill's book, The Bravery Effect: https://a.co/d/6f8NymUWebsite: https://www.jillschulman.com/LinkedIn: https://www.linkedin.com/in/jillaschulman/Instagram: https://www.instagram.com/jillschulman/YouTube: https://youtube.com/@jillschulman?si=OLp_zRLNANAiidSy The Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

Want to improve team communication, build a stronger work culture, and lead with more confidence? In this episode, Nicole Greer sits down with organizational psychologist and author Yadi Caro to unpack why soft skills are actually the hardest and most important skills in business today. Yadi Caro is the author of Hardcore Soft Skills: A Guide to Work with Humans.  In it, she explores the communication, collaboration, conflict management, and leadership skills that make organizations truly effective.Yadi shares practical strategies for building high-performing teams, improving workplace communication, handling conflict productively, giving effective feedback, leading through change, and creating meetings that “suck less.” The conversation also dives into emotional intelligence, empathy, networking, problem-solving, and why AI will never replace genuine human connection.If you want to improve your leadership skills, strengthen your organizational culture, and become better at working with humans, this episode is packed with actionable insights.In this episode:Why “soft skills” are actually hardcore skillsThe role of self-awareness in leadershipHow empathy improves team performanceWhy listening is a competitive advantageHow to prevent workplace misunderstandingsBetter ways to give and receive feedbackConflict management strategies that build stronger teamsWhy productive meetings matterLeadership skills AI can't replaceHow to create a more vibrant workplace cultureGet Yadi's book: Hardcore Soft Skills: A Guide to Work with HumansYadi Caro is an organizational psychology practitioner, certified Agile coach, and Harvard-trained expert who has worked with developer teams, engineers, and US military organizations for over 15 years. Her book, Hardcore Soft Skills: A Guide to Working with Humans, is a hands-on workbook packed with frameworks, assessments, and exercises you can use immediately. Learn more about Yadi: Yadi Caro Official Website: https://www.yadicaro.com/The Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

Send us Fan MailIn this dynamic episode of Living the Dream with Curveball, we welcome Leslie Short, a trailblazer in the realms of business, culture, and accessibility. As the founder of the GAVU Group, Leslie has dedicated her career to breaking stereotypes and expanding possibilities for organizations. With a rich background as a classical ballet dancer and a successful entrepreneur, she has navigated diverse landscapes from Japan to corporate America, proving that there is no box too confining for those who dare to dream.Leslie shares her unique journey, including her groundbreaking experience of launching Japan's first male revue show and her pivotal role in marketing for the iconic brand FUBU. She delves into the importance of understanding identity and adaptability in different cultural contexts, emphasizing that true leadership comes from authenticity and connection.Listeners will gain insights into Leslie's work as an accessibility officer for major award shows, where she advocates for inclusivity in every aspect of event planning. She discusses the progress made in accessibility and the ongoing challenges that remain, highlighting the shift from viewing accessibility as an add-on to an essential part of the experience.Join us for an inspiring conversation filled with practical advice on leadership, resilience, and the importance of living in your truth. Leslie's upcoming memoir, "Someone Had to Be the First," is set to release on May 5, and she encourages everyone to embrace their unique journey and pave the way for others.What You'll Learn in This Episode:- The significance of adaptability and identity in diverse cultural environments- Insights into Leslie's journey from ballet dancer to entrepreneur- The role of an accessibility officer and the importance of inclusivity- How to overcome stereotypes and build authentic connections in business- Key takeaways from Leslie's forthcoming memoirFor more information on Leslie Short and her work, visit CAVU Group on social media and keep an eye out for her upcoming book release.Support the show

If your compensation strategy starts with pay bands, you're already behind.In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with compensation expert Scott Trumpolt to unpack what leaders get wrong about pay, and how to fix it.With over 30 years of experience in HR leadership and compensation design, Scott shares why compensation isn't just about salaries. It's about philosophy, strategy, and aligning pay with business goals.You'll learn:Why compensation strategy must start with company philosophyThe biggest mistake companies make when promoting top performersHow to balance pay transparency with business realitiesWhy giving everyone the same raise destroys engagementHow compensation can drive (or destroy) employee performanceThe link between career development and pay growthIf you want to attract top talent, retain your best people, and build a truly vibrant culture, this conversation is a must-listen. The Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

What if cybersecurity isn't an IT issue but a leadership failure?In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with global cybersecurity expert JC Gaillard, founder of Corix Partners, to unpack why most organizations are approaching cybersecurity all wrong and what leaders must do differently.This conversation dives into work culture, organizational culture, leadership and business strategy, and the critical role of executive ownership in protecting your company. You'll learn why cybersecurity is no longer about prevention. It's about resilience, trust, and execution across the entire organization.In this episode, you'll learn:Why cybersecurity is everyone's responsibility, not just ITThe dangerous “spiral of failure” most companies are stuck inThe real reason throwing money at cybersecurity doesn't workHow short-term thinking is putting businesses at riskWhy trust—not technology—is the foundation of real securityWhat leaders must do to embed business protection into cultureRemember, in today's world, it's not if, it's when.This episode is for:Leaders, executives, HR professionals, and business owners who want to strengthen organizational culture, improve leadership effectiveness, and protect their business from real-world threats.Recommended Books by JC Gaillard:Cybersecurity Spiral of FailureThe First 100 Days of the New CISOA CyberSecurity Handbook for the CISO and the CEOThe Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

In this highlight episode, Stacey revisits one of the most downloaded topics from How to Run a Successful Business and Still Have a Life: business values. Stacey explains why clearly defined values are one of the most powerful ways to stand out in a crowded market, attract aligned customers, and build a team that truly reflects what your business stands for. She shares practical advice on choosing meaningful value words, why fewer is better, and how to turn values from aspirational statements into lived, everyday actions. This episode is a powerful reminder that your values are not just words on a wall, but decision-making tools that guide your business as it grows and evolves.See omnystudio.com/listener for privacy information.

If you're struggling with hiring, retaining talent, or building a strong organizational culture, this episode is a must-listen.Nicole Greer sits down with Franco Greco, Chief Revenue Officer at New Day USA, to explore how developing talent, not chasing it, can transform your organization.This conversation dives into work culture, organizational culture, leadership and business strategy, team communication, and effective management practices. You'll learn how to build a pipeline of high-performing employees, create a culture of accountability, and develop leaders from within.In this episode, you'll learn:Why hiring for grit, integrity, and willingness beats hiring for experienceHow to solve the “talent shortage” by developing people internallyA proven recruiting process that builds long-term leadersHow internships can become your strongest leadership pipelineWhy leading with kindness (not niceness) drives accountability and performanceThis episode is for leaders, managers, business owners, and HR professionals who want to improve communication, strengthen organizational culture, and grow their teams with intention.The Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

Many believers are questioning why modern church structures often mirror corporate business models instead of the spiritual qualifications found in the early church. In this episode, Pastors Scott and Dallas may have an answer as they explain why the goal of the church is to raise up "men and women of God" whose leadership is simply an overflow of their life as a disciple. Learn more about The Healing Place at www.thpshreveport.com Need prayer? Have questions? Email us at mediahub@thpshreveport.com Check out. The Healing Place's Youtube Channel: https://www.youtube.com/@THPMediaProductions  Timestamps: 00:00 - Intro 01:26 - Shifting Focus to Acts 7: The Story of Stephen 02:14 - Biblical Leadership: Defining Elders and Deacons 03:00 - Church Leadership vs. Business Principles 04:22 - Roles in the Modern Church: Trustees and "Firewalls" 05:24 - Building a Healthy, Collaborative Elder Board 07:14 - Qualifications: Spiritual Integrity vs. Worldly Gifting 08:45 - The Responsibility of Leadership to Appoint Wisely 12:28 - Leading Through Disagreement and Shared Mission 13:43 - Filtering Worldly Advice Through the Holy Spirit 16:38 - Why Stephen Gave a History Lesson in His Defense 19:41 - Conviction vs. Anger: Being "Cut to the Heart" 21:40 - Identifying a Prideful or Argumentative Spirit 22:37 - The Enemy's Hatred for Every Follower of Jesus 23:36 - Raising Up Disciples Instead of Just "Leaders" 25:31 - Remembering Jesus as the Head of the Body 25:59 - Closing & Local Invitation

What if the most powerful leadership skill isn't speaking but listening?In this episode of Build a Vibrant Culture, Nicole Greer sits down with listening expert and author Oscar Trimboli to unpack how deep listening can transform workplace culture, improve communication, and even save organizations time and money.Drawing from research with over 36,000 workplace listeners, Oscar reveals why most leaders aren't actually listening and how that creates systemic cultural challenges across teams.You'll discover:Why listening is a skill, strategy, and daily practiceHow poor listening leads to wasted time, rework, and disengaged employeesThe 5 levels of listening and why most people never get past level oneSimple, practical ways to improve communication in meetings immediately, and make them more efficient (and shorter)How better listening reduces resistance to change and builds trustWhy employee feedback systems fail and how to fix themIf you're a leader, manager, or anyone responsible for building a healthy workplace culture, this conversation will challenge how you think about communication and give you tools you can use right away.Remember: People don't resist change. They resist not being heard.The Build a Vibrant Culture Podcast helps leaders improve work culture, communication, and business performance through real-world leadership strategies and practical insights. Click here to view the episode transcript. Learn more about training, coaching, and courses at https://vibrantculture.comConnect on LinkedIn: https://www.linkedin.com/in/build-a-vibrant-culture-nicole-greer/For speaking inquiries: https://vibrantculture.com/speaker-kit-request/Download our training catalog: https://vibrantculture.com/catalog-request/Want to be a guest? Send your request to podcast@vibrantculture.com

In today's minisode, Football coach and author Brian White shares essential leadership lessons on building winning cultures that apply far beyond the field. Brian breaks down why trust must flow both ways, from the individual entering a new organization and from the team itself, and reveals why assimilating into an existing culture before trying to change it is the key to lasting impact. Whether you're a sales leader establishing yourself in a new company, a manager building team cohesion, or a CRO creating a culture where people compete selfishly but give selflessly, this episode delivers actionable insights on peer leadership, the power of direct human engagement, and why the huddle is always more important than the position. Brian White is a veteran Division I football coach, Assistant Coach of the Year, and author of The Locker Room Is Not for Sale. Over 55 years in and around elite programs including Notre Dame, he has coached national champions, developed NFL talent including Heisman Trophy winner Ron Dayne, and built cultures grounded in respect, accountability, and the human touch. Resources mentioned: The Locker Room Is Not for Sale by Brian White The Qualified Sales Leader by John McMahon Want to know how top-performing organizations create a culture of consistent success? Check out Force Management's guide to the Predictable Revenue Framework:  https://hubs.li/Q03-T6NH0 Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

There's no shortcuts to a winning sales culture. When leaders compromise standards for convenience, talent, or short-term wins, they erode the very foundation that sustains performance over time. Brian White joins John Kaplan and John McMahon to unpack why elite teams are built on respect first, why trust is collective (not individual), and why commitment without conditions is the only kind that lasts. Drawing from decades inside championship locker rooms, Brian outlines what it takes to build peer-led accountability, accelerate young talent, demand excellence without demeaning people, and create environments where pride replaces entitlement. This conversation is for revenue leaders who want to build a long-lasting high-performance culture that goes beyond incentives.Brian White is a veteran Division I football coach, Assistant Coach of the Year, and author of The Locker Room Is Not for Sale. Over 55 years in and around elite programs including Notre Dame, he has coached national champions, developed NFL talent including Heisman Trophy winner Ron Dayne, and built cultures grounded in respect, accountability, and the human touch.Resources mentioned:The Locker Room Is Not for Sale by Brian WhiteThe Qualified Sales Leader by John McMahonWant to know how top-performing organizations create a culture of consistent success? Check out Force Management's guide to the Predictable Revenue Framework: https://hubs.li/Q03-T6NH0Key takeaways from this episode:16:53 – Why respect, not trust, is the true starting point of elite team culture25:55 – The human touch as a competitive advantage, not a soft leadership tactic35:27 – Caring is competence, and why pride is earned through preparation and standards40:54 – Why three clear values outperform forty two vague ones47:48 – How peer leaders, not titles, protect the integrity of the locker room55:06 – You don't rise to the occasion, you fall to your level of preparation01:02:06 – Why great leaders get talent in front of experience and refuse to hide behind youth 01:06:22 – Why direct engagement eliminates fear and prevents cultural drift Hosted by five-time CRO John McMahon and Force Management Co-Founder John Kaplan, the Revenue Builders podcast goes behind the scenes with the sales leaders who have been there, done that, and seen the results. This show is brought to you by Force Management. We help companies improve sales performance, executing their growth strategy at the point of sale. Connect with Us: LinkedInYouTubeForce Management

In this episode of The extra-Ordinary Leader, I'm joined by Sophie Bowen, Head of Learning & Development at COOK Trading Ltd, a business widely recognised for its award-winning culture, human-centred leadership and long-term commercial success.Sophie has spent 15 years inside COOK, embedding learning and development into the fabric of the business rather than treating it as a bolt-on or a ‘nice to have'. Together, we explore what extra-Ordinary leadership really looks like when growth, culture and profit are genuinely aligned.We talk candidly about why learning fails when it sits on the sidelines, how values become meaningless when they're written about people instead of with them, and why the most powerful leadership development often happens without classrooms, PowerPoint or big budgets.This conversation is for leaders who want to build organisations where people don't just perform, but thrive.You'll hear us explore leadership through context, reflection, constraint, culture and courage – and why the work always starts with the leader themselves.Inside This EpisodeWhat extra-Ordinary leadership really means in complex, multi-site organisationsWhy leaders must create conditions for growth, not control outcomesThe danger of treating learning and development as a KPI or add-onHow COOK embeds learning directly into business strategy and cultureWhy values fail when they're written top-down instead of co-createdThe power of constraint: why small budgets often drive better leadership developmentWhy reflection matters more than content in leadership growthHow Gen Z is reshaping productivity, motivation and expectations of leadershipWhy learning doesn't need classrooms to be effectiveThe leadership lesson hidden in a cricket ballGuest: Sophie Bowen – Head of Learning & Development, COOK Trading Ltd LinkedIn: https://www.linkedin.com/in/sophie-bowen?originalSubdomain=ukReferenced concepts & resources: COOK Trading Ltd: https://www.cookfood.netIkigai (Japanese concept of purpose): https://positivepsychology.com/ikigai/My book: The extra-Ordinary Leader https://www.dollywaddell.com/store/p/the-extra-ordinary-leaderIf this episode resonates and you're rethinking how leadership, learning and culture show up in your organisation, do reach out. I'd love to continue the conversation.

Join us this week for The Tech Leaders Podcast, where Gareth sits down with Rupy Malizia, Chief Operating and Transformation Officer, HSBC Innovation Banking. Rupy talks about transitioning Silicon Valley Bank UK into HSBC, the cultural differences between small and large businesses, and the impact AI will have on organisations of all sizes. On this episode, Rupy and Gareth discuss whether Agentic AI is ready, what can be done to support female entrepreneurs, and if Quantum Computing might be closer than we think… Timestamps (estimated): Good leadership and early years (2:30) Joining Silicon Valley Bank and the ensuing turmoil (6:00) The SVB UK acquisition and the transition (back) to HSBC (12:35) The AI impact on organisations large and small (21:00) HSBC Innovation and New Tech (31:15) Female entrepreneurship (38:00) Emerging Tech and Skills (42:45) Advice to 21-year-old Rupy and Entrepreneurs (46:30) https://www.bedigitaluk.com/

What separates leaders who elevate teams from those who quietly erode them? Dave breaks down the mindset high performers use to create accountability, alignment, and real results.

In this episode of The Steward Chair, Christy Kovac, President and CEO of Sheridan Construction, shares her journey of intentional, purpose-driven leadership, exploring how stewardship, employee ownership, and community impact drive meaningful, long-term success. We discuss the importance of intentional succession planning, celebrating employee contributions to strengthen engagement, and building trust with clients to support lasting relationships—providing actionable takeaways for leaders committed to stewardship, integrity, and creating a thriving legacy. Stay tuned to Key Takeaways The importance of intentional succession planning to ensure long-term organizational success. How celebrating employee contributions and fostering ownership strengthens engagement and culture. Why building trust and prioritizing community impact creates lasting relationships and a meaningful legacy. Resources Mentioned Visit https://www.sheridanconstruction.com/ Follow Shane on LinkedIn at https://www.linkedin.com/in/christy-kovac-ab801411/ Follow Jackson Healthcare on social media at: LinkedIn: https://www.linkedin.com/company/sheridanconstruction/ Twitter / X: https://x.com/SheridanCo1947 Instagram: https://www.instagram.com/sheridanco1947/ Join the ConversationThe Steward Chair is about equipping and inspiring business leaders to build organizations that stand the test of time. If this episode resonated with you, share your biggest takeaway and tag us on LinkedIn: Chat With Leaders Media https://www.linkedin.com/company/chatwithleaders/ and End of the Line Productions https://www.linkedin.com/company/end-of-the-line-productions/. Elevate your podcast, company meeting, or industry event strategies to better engage stakeholders and drive meaningful growth! Visit ChatWithLeaders.com to learn more about how we can help.See omnystudio.com/listener for privacy information.

Dr. Julia Garcia is a psychologist, speaker, and author of The Five Habits of Hope: Stories and Strategies to Help You Find Your Way. In this episode, she joins John Jantsch to explore how hope isn't just a feeling—it's a leadership strategy that drives resilience, innovation, and connection. Julia reveals how emotional habits like release, repurposing, and emotional risk-taking can transform workplace culture and empower teams to thrive. Discover how leading with hope can build stronger, more human organizations. 00:00 Start 00:33 Meet Julia Garcia 01:10 Hope as a Habit 02:32 Debunking Hope Myths 04:37 Owning Your Own Story 06:07 Reframing Your Identity 07:47 Fighting Loneliness Together 10:28 Practicing Hope Daily 11:54 Hope in Business Culture 15:06 The Release Exercise 18:17 Realistic vs Unrealistic Hope 20:09 Connect with Julia Rate, Review, & Follow If you liked this episode, please rate and review the show. Let us know what you loved most about the episode. Struggling with strategy? Unlock your free AI-powered prompts now and start building a winning strategy today!

Some hospitality experiences are so bad, they could star in their own horror movie. In this Halloween special, we pull back the cobwebs on the five scariest mistakes that haunt businesses everywhere - from ghosted guests and zombie employees to haunted processes and cursed consistency. Discover how to bring your hospitality back from the dead by re-engaging your team, simplifying your service, and designing customer journeys that delight instead of frighten. Whether you lead a restaurant, event venue, university department, call center, small business, or front-line service team, these lessons will help you keep your experiences alive - and your guests coming back for more. Key Takeaways: How to spot (and fix) “ghosted guest” moments in your business The real cost of zombie-level employee engagement Why friction is the true monster haunting your processes How to create consistency that builds trust Ways to redesign the customer journey from hell into something better Don't let your service become a horror story - tune in and learn how to keep your hospitality far from haunted.   Subscribe, drop 5 stars, and share this episode to help more leaders bring passion and purpose to their organizations.   Links & Resources:

In this episode of Grow a Small Business, host Troy Trewin interviews Petar Lackovic, founder of The Sales Institute of Australia. Petar shares his remarkable journey from sleeping on a couch to running a lean, 7-figure profit business that helps entrepreneurs master sales and pricing with confidence. He reveals how 85% of clients in his Convert Club raise prices and boost conversion rates within just weeks and months. Petar opens up about his early struggles, leadership lessons, and how simplifying sales systems transformed his business growth. Tune in to learn practical, real-world lessons from a real and down to earth entrepreneur who's worn every hat on his journey Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Petar Lackovic, the toughest part of growing a small business is getting out of your own way. Many entrepreneurs unknowingly block their own progress by being stubborn, not acting quick enough, overthinking, or avoiding new learnings needed to succeed. He emphasizes the importance of self-awareness – identifying weaknesses, gaining new skills, and focusing on the “best next step.” Petar believes true growth happens when business owners let go of ego, stay adaptable, and take consistent, forward-moving action. What's your favorite business book that has helped you the most? Petar Lackovic says the business book that helped him the most in his early days is      “The E-Myth” by Michael E. Gerber, as it completely changed how he viewed entrepreneurship. The book taught him the power of creating systems and processes so a business can operate independently of its owner. It helped him shift his mindset from working in the business to working on it, allowing for sustainable growth and long-term success. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Petar Lackovic recommends learning from podcasts and resources that focus on sales mastery and business growth. He's featured on shows like Super Obvious with James Tuckerman and Inspiring Business for Good, where he shares insights on converting leads, mastering sales language, and understanding the stages of entrepreneurship. For structured learning, his Reverse Selling Method™ Cheat Sheet and his Reverse Selling Method™ Short Course is available through his Globally award winning program CONVERT Club™ and offers practical frameworks to help business owners boost conversions, increase speed of sale, raise prices confidently (charging your true worth), and build strong, repeatable sales systems. What tool or resource would you recommend to grow a small business? Petar Lackovic recommends the Reverse Selling Method™ as the most powerful tool to grow a small business's revenue and cashflow. This framework helps business owners transform how they sell by shifting from chasing clients to attracting them through trust and clarity. It focuses on lowering buyer resistance, framing conversations around customer needs, being seen as the prize in the sales conversation and having customers buying from you instead of you feeling you're selling to them by creating a repeatable, scalable sales system that drives consistent results. By mastering this method, entrepreneurs can boost conversions, increase prices confidently, and build long-term customer relationships without relying on pushy sales tactics. What advice would you give yourself on day one of starting out in business? Petar Lackovic says the advice he'd give himself on day one of starting out in business is simple: keep moving forward. He believes success isn't about having all the answers from the start but about taking consistent steps, learning, and adapting along the way. Even when things feel uncertain or difficult, progress - no matter how small - builds momentum and clarity. His message is that everything works out if you stay focused, keep learning/outgrowing yourself, and never stop moving forward. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success in business isn't about knowing it all, it's about moving forward even when you don't know what's next — Petar Lackovic When you learn how to sell with confidence, you'll never have to discount your worth — Petar Lackovic The faster you act, the faster you learn, and speed is the secret weapon of every successful small business — Petar Lackovic  

From a modest upbringing in Gujarat, India, Neil Jesani has charted an extraordinary path to success as an entrepreneur and tax expert in the United States. Neil joins us to recount his inspiring journey from working in a New York City tax firm to launching successful ventures in HR software and cybersecurity. His story illustrates how unpredictability and a relentless entrepreneurial spirit can guide one to unexpected achievements, culminating in his leadership of a thriving tax and accounting firm in Florida.Mentorship and continuous learning are the cornerstones of Neil's and my professional growth. We talk about how a challenge to read "Think and Grow Rich" ignited my passion for consuming up to 50 books a year and shaped our business philosophies. The conversation delves into how small actions during an interview can reveal character, and how our reading habits have evolved to include audiobooks and podcasts. Foundational literature remains a guiding light in our hiring and business strategies.We also explore the intricacies of tax planning for business owners and the impact of AI on the future of work. Neil shares advanced tax-saving strategies for high-income earners and discusses the potential of AI to transform the job market. While some fear AI's impact on low-end jobs, we express optimism about America's future, emphasizing the importance of skill acquisition and adaptability. Our discussion highlights the resilience of Americans and the promise of AI-driven advancements in manufacturing, aligned with the themes of my upcoming book, "Escaping the Drift," set to launch on November 11th.CHAPTERS (00:00) From India to Success(09:10) Learning From Mentors and Building Culture(21:29) Problem Solving and Business Culture(28:53) Tax Planning Strategies for Business Owners(37:40) Future of Work and Human Intelligence(46:05) Investing in America's Future

Ever rehearsed your big idea 10 times before the meeting, only to say nothing when the moment came? You're not alone. In this episode of Unlocked, we tackle that stomach-dropping, heart-racing moment before you speak up. We're talking about communication anxiety, why it shows up in the boardroom, Zoom call, or brainstorming session and how to lead your brain instead of letting it lead you. You'll learn the science behind that panic spiral, why overpreparing might be anxiety in disguise, and how to reframe nervousness as a strength (yes, science says you can do that!). If you've ever thought “What if I sound dumb?” or “What if they secretly hate me?”… This episode is your nervous system's new favorite pep talk. This one's for every leader who cares deeply and just needs a nudge to speak up anyway.   Website: skotwaldron.com

In this episode of Unlocked, Skot Waldron and Pia Mailhot-Leichter explore the themes of creativity, authenticity, and personal growth. They discuss the importance of community, the challenges of language learning, and the role of vulnerability in creative expression. Pia shares her journey of reclaiming her creative power and emphasizes the need for self-awareness and the courage to be vulnerable. The conversation also touches on the lies we tell ourselves about creativity and the importance of taking action despite uncertainty. Ultimately, they highlight the significance of creating space for imagination and the impact of leadership on fostering creativity. Website: kollektiv.studio

In this episode of Unlocked, Skot Waldron and Jason Cochran explore the implications of AI on infrastructure, the future of work, and the importance of thoughtful adoption of technology in organizations. They discuss the need for open dialogue and communication to create psychological safety, the balance between profit and purpose, and the lessons learned from companies that have implemented AI strategies. The conversation emphasizes the importance of a long-term, sustainable approach to business in the face of rapid technological change. Website: peopleforwardnetwork.com

Episode Show NotesSummaryIn this episode, Dr. Chris Brown sits down with customer experience pioneer Annette Franz, author of Customer Understanding, Built to Win, and her latest book, Employee Understanding. Annette shares her journey from JD Power to becoming one of the leading voices on connecting employee experience, customer experience, and business outcomes. Together they explore the blind spots leaders have around culture, the three-pillar framework for employee understanding, and why listening—not surveys alone—is the foundation of sustainable success.From the “Sunday Scaries Test” to the dangers of gaming metrics like NPS, this conversation is packed with practical insights for leaders who want to design people-centric cultures that drive performance.Key TakeawaysEmployee experience is business critical: Without empowered employees, customer experience and business outcomes suffer.Culture is the shadow of the leader: Leaders shape or allow the culture—there is no middle ground.Three-pillar framework: Culture alignment, employee insights, and leadership empathy are the keys to designing great workplaces.Beware of “lipstick on a pig” fixes: Solve root causes, not symptoms, through service blueprinting and systemic problem-solving.Metrics can mislead: Chasing scores like NPS often backfires; focus on genuine experience improvements.Listen beyond surveys: Stay interviews, roundtables, and employee advisory boards are underused but powerful tools.Modernize or fossilize: Leaders must evolve their practices—or risk irrelevance.Memorable Sound Bites“You get the culture you design—or the one you allow.”“Culture is truly the shadow of the leader.”“Stop asking in exit interviews why people left. Ask in stay interviews why they're still here.”“When leaders beg for scores, you're moving the metric—not the experience.”“If employees feel unsafe to speak up, all you'll hear is crickets.”“Modernize or fossilize—that's the choice facing today's CEOs.”Chapters00:00 – Introduction: Annette's early career at JD Power and the origins of her CX journey.03:00 – Employee Blind Spots: Why leaders still struggle to connect employee experience with business performance.05:40 – The Sunday Scaries Test: How workplace culture impacts employees before Monday even begins.07:15 – Culture & Leadership: Why culture rests squarely on the shoulders of leaders.11:40 – The Three Pillars: Culture alignment, employee insights, and empathy in action.16:20 – Personas & Empathy: Bringing customers and employees to life inside organizations.21:30 – Connecting to Business Outcomes: Linking journey mapping and feedback to measurable ROI.27:20 – Goodhart's Law & Metrics: How chasing numbers distorts reality.31:20 – Yes Madam Case Study: What not to do with employee feedback.35:20 – Lipstick on a Pig: Why surface fixes fail without root cause analysis.37:50 – Listening Beyond Surveys: Stay interviews, listening tours, and employee advisory boards.42:00 – Modernize or Fossilize: Annette's open letter to CEOs.43:30 – AI & Human Connection: Where technology fits—and where it doesn't.46:40 – Delta Airlines Example: A model of connecting culture, employees, and customers.48:30 – Closing Thoughts: Where to find Annette's work and resources.

In this episode of the Real Estate Pros podcast, host Kristen Knapp interviews Josue Velney, founder of Velney Development, a veteran-owned and minority-owned development firm based in Boston. Josue shares his unique journey from serving in the Marine Corps to becoming a successful real estate entrepreneur. He discusses the importance of building a vertically integrated business model, focusing on culture and relationships, and the lessons he learned throughout his career, including the value of mentorship.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of Unlocked, Skot Waldron and Bonnie Davis explore the evolving landscape of work, focusing on the importance of human-centered practices in the face of increasing technological integration. They discuss the impact of AI on human relationships, the necessity of empathy in leadership, and the hidden forces eroding workplace culture. Bonnie shares insights from her experience in consulting and coaching, emphasizing the need for curiosity and meaningful connections in the workplace. The conversation culminates in the introduction of a human-centered assessment tool designed to foster these connections and improve workplace culture. Website: huworkteam.com

In this episode of Unlocked, Skot Waldron interviews Ursula Taylor, a former litigator turned conflict resolution consultant. They discuss the limitations of traditional litigation, the emotional drivers behind conflict, and the importance of self-awareness in resolving disputes. Ursula shares her unique perspective on how to approach conflict as an opportunity for learning and growth, rather than a blame game. The conversation also touches on practical strategies for leaders to manage conflict within their teams and organizations effectively. Website: conflictreimagined.com

In this episode of the Real Estate Pros podcast, host Q Edmonds interviews Chris Gormley, a passionate real estate entrepreneur. Chris shares his journey from medical device sales to becoming a successful real estate investor, focusing on residential properties and commercial development. He discusses the importance of lead generation, building systems, and maintaining a strong business culture. Chris also shares valuable lessons learned from challenges faced in the industry, emphasizing the significance of authenticity, core values, and networking in achieving success.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of Unlocked, Zach Smith discusses his journey in the travel industry, emphasizing the importance of crafting unique travel experiences that connect individuals with local cultures. He shares insights on building a business that values individual preferences and the challenges faced during growth, particularly during the COVID-19 pandemic. The discussion also touches on the significance of company values, the Pura Vida mindset from Costa Rica, and the importance of not passing stress within organizations to foster a clearer and more cooperative work environment. Website: www.anywhere.com

What if the most powerful leadership skill isn't about what you say, but how deeply you listen? Julian Treasure, five-time TED speaker and author of Sound Affects, returns to The Leadership Project with a bold warning: the world's listening is fading, and the consequences are enormous. Miscommunication costs organizations trillions, yet only 8% of employees believe their leaders are good listeners.Listening isn't just hearing — it's a conscious skill shaped by culture, experience, and belief. Treasure shares practical tools like the PAVE method (Paraphrase, Admit, Validate, Empathize) to help leaders bridge divides and create real understanding. In today's noisy world of constant alerts and distractions, the ability to listen with presence has never been more vital.True breakthroughs happen in two places: deep, mutual listening or in silence. For leaders who want to inspire trust, boost engagement, and deliver results, mastering conscious listening may be the highest-leverage skill of all. Are you ready to move beyond hearing to truly understanding?

In this episode of Grow a Small Business, host Troy Trewin interviews Sharon Francisco, founder of SharonFrancisco.com, shares her inspiring journey from joining her sister-in-law's small bookkeeping business in 2013 and scaling it to a 12-person team within six years, to launching her own coaching business in 2019. Despite facing a divorce after 26 years of marriage and battling serious health issues, Sharon transformed her challenges into strength, now coaching bookkeepers and accountants worldwide. She emphasizes confidence, financial freedom for women, and the importance of building habits like a default diary. Sharon also highlights investing in mentors, creating authentic team culture, and balancing work with personal life. Her story is one of resilience, reinvention, and empowering others to achieve lasting success. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Sharon Francisco, the hardest thing in growing a small business is not overthinking and trying to get everything perfect. She believes many owners get stuck in second-guessing, when the real key is to take action and keep moving forward. What's your favorite business book that has helped you the most? Sharon Francisco's favorite business book that has helped her the most is “The One Thing” by Gary Keller and Jay Papasan. She values it because it teaches the importance of narrowing focus, avoiding distractions, and going deep into one area to get real results. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Sharon Francisco believes that one of the best ways to grow as a small business owner is through continuous learning, especially from books and structured programs. She personally prefers reading and listening to Audible, as she values the ability to access decades of someone's experience in just a few hours. Sharon has invested heavily in online business programs such as Thought Leaders Business School, Key Person of Influence, and Taki Moore's Black Belt, along with Tina Tower's Her Empire Builder. While she doesn't listen to many podcasts herself, she emphasizes that books and high-quality programs can transform your business mindset and skills. Her advice: keep investing in your personal and professional development – it pays off many times over. What tool or resource would you recommend to grow a small business? According to Sharon Francisco, the most valuable “tool” for growing a small business is outsourcing. She recommends not wasting time trying to master tasks you're not good at, but instead focusing on your strengths and hiring experts for the rest. For example, she outsources her social media management for about $2,200 a month, which allows her to stay focused on coaching and client work. Sharon believes this mindset shift—treating outsourcing as a growth tool—helps business owners scale faster, avoid burnout, and concentrate on the areas where they add the most value. What advice would you give yourself on day one of starting out in business? Sharon Francisco says that if she could give herself advice on day one of starting out in business, it would be to borrow the money to get a mentor and follow their guidance 100%. She believes investing in the right mentor early on saves years of trial and error, builds confidence faster, and provides the structure needed to grow with less stress. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success in business isn't about doing it all yourself—it's about knowing when to outsource – Sharon Francisco Investing in mentors will save you years of mistakes and fast-track your success – Sharon Francisco True success is having the choice to create a life and business you love – Sharon Francisco      

In this episode of Unlocked, Skot Waldron and Derek Gaunt explore the nuances of influence and negotiation, particularly in high-pressure situations. They discuss the importance of intent in influence, distinguishing it from manipulation, and emphasize the role of curiosity and understanding in effective communication. Derek shares insights from his experience as a hostage negotiation commander, illustrating how tactical empathy and emotional intelligence can lead to better outcomes in negotiations. The discussion also highlights the challenges of navigating difficult conversations and the necessity of adapting to new information during negotiations. In this conversation, Derek Gaunt discusses the importance of understanding assumptions in negotiations, the concept of tactical empathy, and the strategic use of 'no' in leadership. He emphasizes the need for curiosity and genuine interest in others to foster better communication and influence. The discussion also highlights the Black Swan method as a framework for applying these principles effectively. Website: www.blackswanltd.com

In this episode of the Elevate Media Podcast, Chris Anderson sits down with serial entrepreneur and world traveler John Abbas. From serving in the Navy to chasing storms, starting roofing companies, running a Vegas coffee shop through the recession, and eventually building multiple thriving businesses, John shares his powerful journey of wins, failures, and lessons. Together, they dive into what it really means to choose happiness, why perspective matters, and how building people and culture is the real key to scaling.You'll learn how John leverages business ownership for long-term wealth, why he prefers buying businesses over starting them, and the importance of values-driven leadership. This episode is packed with insights for entrepreneurs at every stage.Talking Points:Why happiness is truly a choice and how John learned this perspective in the NavyLessons from building—and losing—businesses like roofing and a coffee shop during the recessionWhy buying businesses can be smarter than starting from scratchThe critical role of culture, core values, and leadership in growthHow John structures multiple businesses while being home every day by 3 p.m.Investing profits wisely for long-term wealth and financial freedomWhy legacy is more about daily impact than being remembered This episode is NOT sponsored. Some product links are affiliate links, meaning we'll receive a small commission if you buy something.===========================⚡️PODCAST: Subscribe to our podcast here ➡ https://elevatemedia.buzzsprout.com/⚡️Need post-recording video production help? Let's chat ➡ https://calendly.com/elevate-media-group/application⚡️For Support inquires or Business inquiries, please email us at ➡︎ support@elevate-media-group.comOur mission here at Elevate Media is to help purpose-driven entrepreneurs elevate their brands and make an impact through the power of video podcasting.Disclaimer: Please see the link for our disclaimer policy for all our episodes or videos on the Elevate Media and Elevate Media Podcast YouTube channels. https://elevatemediastudios.com/disclaimer

In this episode of Unlocked, Steven Puri discusses the challenges and opportunities of remote work, the importance of human connection, and the story behind his productivity tool, Sukha. He emphasizes the need for healthy productivity and how technology can help individuals and teams stay focused and connected. The discussion also touches on the psychological aspects of productivity, including the Hawthorne effect and the impact of loneliness in a remote work environment. In this engaging conversation, Steven Puri and Skot Waldron explore the intersection of technology, creativity, and productivity. They discuss the role of AI in enhancing personal productivity, the impact of technology on creativity, and the journey from Hollywood storytelling to mindful productivity. The conversation culminates in key insights on happiness and the importance of finding tools that enhance one's daily life. Website: www.thesukha.co

The #1 Leadership Skill No One Teaches | Chris Dyer on Company Culture & Scaling Businesses Culture isn't an afterthought—it's the foundation of every successful business. In this episode of Unemployable with Jeff Dudan, I sit down with Chris Dyer, Inc. Magazine's #1 leadership speaker on company culture, elite water polo athlete, and author of The Power of Company Culture. We explore how to build scalable culture from day one, why meetings reveal the truth about leadership, and how to balance people and performance metrics in fast-growth companies. Chris shares his seven pillars of culture, insights on remote work, and why AI is reshaping how leaders think about the future of business. If you're a startup founder, entrepreneur, franchise owner, or leader looking to create a team that thrives—this conversation will change the way you think about leadership.

The #1 Leadership Skill No One Teaches | Chris Dyer on Company Culture & Scaling Businesses Culture isn't an afterthought—it's the foundation of every successful business. In this episode of Unemployable with Jeff Dudan, I sit down with Chris Dyer, Inc. Magazine's #1 leadership speaker on company culture, elite water polo athlete, and author of The Power of Company Culture. We explore how to build scalable culture from day one, why meetings reveal the truth about leadership, and how to balance people and performance metrics in fast-growth companies. Chris shares his seven pillars of culture, insights on remote work, and why AI is reshaping how leaders think about the future of business. If you're a startup founder, entrepreneur, franchise owner, or leader looking to create a team that thrives—this conversation will change the way you think about leadership.

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Andy Clark, a seasoned sales leader with extensive experience in the Asia-Pacific (APAC) region. Andy shares his journey, which began with an unexpected leg injury that redirected his career towards mastering the Japanese market. He discusses the complexities of business in APAC, the critical importance of localizing go-to-market strategies, and the common mistakes companies make when entering these markets. With anecdotes from his own career, Andy highlights the crucial elements of success, from hiring the right local talent to understanding cultural nuances. He also delves into the challenges and strategies of forming joint ventures, and why companies need to be prepared for a long-term commitment to succeed in the region. If you're considering expanding your business into APAC, this episode is a must-listen for invaluable insights and practical advice.ADDITIONAL RESOURCESLearn more about Andrew Robert Clark:https://www.linkedin.com/in/andrewrobertclark/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4Z0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:04:26] Breaking into the Japanese Market[00:07:27] Expanding Across Asia Pacific[00:11:09] Challenges and Strategies in the Asia Pacific[00:19:32] Hiring and Leadership in Japan[00:32:50] Entering the Asia Pacific Market: A Strategic Approach[00:34:39] Exploring Japan's Business Landscape[00:35:29] Challenges of Joint Ventures in Japan[00:38:29] Strategies for Entering the Japanese Market[00:40:41] Building a Successful Team in Japan[00:45:47] Pricing and Market Dynamics in Japan[00:47:36] Expanding Beyond Japan: Korea and China[00:55:43] The Expat Experience: Opportunities and ChallengesHIGHLIGHT QUOTES[00:11:51] "The complexity of Asia Pacific is underestimated significantly."[00:17:59] "One of the worst things you can do in APJ is false start."[00:26:37] "Solid leadership and caring for your team... leading from the front and showing them what good looks like."[00:28:33] "Japanification is really the best word... blending both sides into a process and methodology."[00:31:26] "Be the same before you establish your difference."[00:56:42] "The opportunity to go overseas and work should be snatched up by anyone at any time."[00:59:25] "The experience overseas is career building and eye-opening, and I wouldn't change a thing."

The Masculinity Crisis and the Power of Vulnerability Judd Shaw's Message to Men Authenticity, emotional resilience, vulnerability, leadership, raw storytelling, men's identity, healing from addictions—this episode with Judd Shaw dives deep into unmasking the persona we create for the outside world and discovering real connection, authenticity, and purpose in life and leadership. In this powerful episode:We explore Judd Shaw's journey from the founder of a thriving New Jersey law firm, addiction, betrayal, rock bottom, therapeutic healing, men's emotional resilience, and leadership transformation into thought leadership on authenticity, emotional intelligence, workplace culture, and vulnerability. Born in New Orleans to a legendary boxing promoter, he chased success until he nearly lost everything. Today, he writes children's books ("Sterling the Knight"), leads with heart‑centered leadership, teaches Connection CURE and Workplace CURE frameworks, and speaks globally. 

In this episode of Grow a Small Business, host Troy Trewin interviews Suzanna Chaplin, founder of ESB Connect, shares her incredible journey from starting an email marketing business with her father to building a powerhouse with over 17 million email addresses and £1.5M in revenue. She opens up about overcoming £250K in debt, navigating the emotional toll of a family business, and pioneering the UK's first email retargeting tech that matches anonymous site visitors with emails. Suzanna also dives into scaling with profitability, building a resilient team, and why owning your audience is more critical than ever. Her story is packed with real challenges, bold moves, and powerful insights for any business owner chasing sustainable growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Suzanna Chaplin, the hardest thing in growing a small business is navigating the emotional rollercoaster—the constant ups and downs. One day everything feels great with strong sales and a happy team, and the next day, key clients might pull budgets or team members might resign. It's the ability to stay consistent, keep showing up every day, and push through the tough times that truly tests a business owner's resilience. What's your favorite business book that has helped you the most? Suzanna Chaplin's favorite business books that have helped her the most include “Winners” by Alastair Campbell for its insight into what makes successful people tick, and “The 7 Habits of Highly Effective People” by Stephen Covey, which she values for its lessons on communication and understanding people's core motivations. She also mentioned “Good to Great” by Jim Collins and books by Adam Grant as powerful resources that have shaped her business thinking. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Suzanna Chaplin recommends several powerful podcasts and online resources to help grow a small business, including How I Built This by Guy Raz for inspiring founder stories, Diary of a CEO for raw and insightful conversations (especially earlier episodes), and Sweat Equity by the founders of Hype for practical branding tips. She also suggests Founders for deep dives into entrepreneurial mindsets and The Spark by Emma Grede for valuable perspectives from a female founder's lens. Suzanna emphasizes that podcasts, books, and mentorship have been key to her learning, offering real-world solutions to everyday business challenges. What tool or resource would you recommend to grow a small business? Suzanna Chaplin recommends Xero as a must-have tool to grow a small business, emphasizing the importance of knowing your numbers and staying on top of cash flow. While it may seem basic, having clear visibility into your finances is crucial for making smart decisions. She also highlights the value of implementing a solid CRM system as the business scales, helping manage team workflows, forecasting, and client communication more efficiently. These tools, she says, are essential for building a strong operational foundation. What advice would you give yourself on day one of starting out in business? Suzanna Chaplin's advice to herself on day one of starting out in business would be: “It's going to be okay—keep going and stay consistent.” She emphasizes the importance of trusting the journey, making quicker decisions when needed (especially around hiring), and not holding onto people or situations that no longer serve the business. She'd also remind herself to stay organized, believe in her instincts, and understand that the hard days will pass—and every small step forward adds up to big progress. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: You don't truly own your audience until you own their email address – Suzanna Chaplin Every small step you take during hard times becomes a giant leap in hindsight – Suzanna Chaplin Delegation isn't weakness — it's the key to real growth – Suzanna Chaplin      

Welcome to Day 3 of the "Double Your Profit" 30-Day Series!If you're running a home service business, small business, or a contractor company, this series is designed to help you double your profit in just 30 days.Today's episode dives into how to cut costs fast—without hurting your operations—and how to foster a lean, profit-minded culture in your company. We'll walk through how to trim unnecessary expenses, empower managers to make smarter budget decisions, and align your entire team around cost-conscious growth.

In this episode of the Investor Fuel Podcast, host Michelle Kesil speaks with Mike Harvey, founder of The Roof Resource, about his innovative approach to the roofing industry. Mike discusses how he created a cloud-based virtual business model that simplifies the roofing process for homeowners, allowing them to receive quotes quickly and efficiently. He shares insights on building a strong company culture, navigating challenges, and the importance of networking. Mike also highlights the benefits his model brings to investors and real estate professionals, emphasizing transparency and cost savings. The conversation concludes with advice for aspiring entrepreneurs on overcoming hesitations and embracing change. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode, Chris Guerrero shares his journey in building a successful small business and explains how to create a small business that works for everyone. He discusses the importance of putting the business first, followed by a focus on happy and fulfilled employees, and then delivering an excellent product or service to clients. By aligning these three elements, Chris highlights how a win-win-win scenario can help achieve long-term success and growth. This episode is packed with valuable insights for business owners and entrepreneurs who want to build a sustainable and thriving business.00:00 – Introduction to Chris Guerrero and his background in business02:12 – Tenacity in business and the evolution of leadership06:00 – Building a sustainable business and managing employee satisfaction09:40 – Chris's approach to investing and managing personal growth12:24 – The importance of balancing business growth, staff fulfillment, and client satisfaction16:50 – Moving from fitness business to real estate and the path to financial freedom19:20 – The significance of maintaining a business-first mentality23:10 – Closing thoughts and key takeaways on business strategy and personal growth

On today's episode, Andy answers your questions on what's the best way to learn how to have direct conversations at work to be effective, how to reignite your personal passion when you feel you have spent too much time at your job, and how to reshape the culture at your business when it feels like there's nothing you can do about it.