Podcasts about business culture

In this episode of Grow a Small Business, host Troy Trewin interviews Petar Lackovic, founder of The Sales Institute of Australia. Petar shares his remarkable journey from sleeping on a couch to running a lean, 7-figure profit business that helps entrepreneurs master sales and pricing with confidence. He reveals how 85% of clients in his Convert Club raise prices and boost conversion rates within just weeks and months. Petar opens up about his early struggles, leadership lessons, and how simplifying sales systems transformed his business growth. Tune in to learn practical, real-world lessons from a real and down to earth entrepreneur who's worn every hat on his journey Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Petar Lackovic, the toughest part of growing a small business is getting out of your own way. Many entrepreneurs unknowingly block their own progress by being stubborn, not acting quick enough, overthinking, or avoiding new learnings needed to succeed. He emphasizes the importance of self-awareness – identifying weaknesses, gaining new skills, and focusing on the “best next step.” Petar believes true growth happens when business owners let go of ego, stay adaptable, and take consistent, forward-moving action. What's your favorite business book that has helped you the most? Petar Lackovic says the business book that helped him the most in his early days is      “The E-Myth” by Michael E. Gerber, as it completely changed how he viewed entrepreneurship. The book taught him the power of creating systems and processes so a business can operate independently of its owner. It helped him shift his mindset from working in the business to working on it, allowing for sustainable growth and long-term success. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Petar Lackovic recommends learning from podcasts and resources that focus on sales mastery and business growth. He's featured on shows like Super Obvious with James Tuckerman and Inspiring Business for Good, where he shares insights on converting leads, mastering sales language, and understanding the stages of entrepreneurship. For structured learning, his Reverse Selling Method™ Cheat Sheet and his Reverse Selling Method™ Short Course is available through his Globally award winning program CONVERT Club™ and offers practical frameworks to help business owners boost conversions, increase speed of sale, raise prices confidently (charging your true worth), and build strong, repeatable sales systems. What tool or resource would you recommend to grow a small business? Petar Lackovic recommends the Reverse Selling Method™ as the most powerful tool to grow a small business's revenue and cashflow. This framework helps business owners transform how they sell by shifting from chasing clients to attracting them through trust and clarity. It focuses on lowering buyer resistance, framing conversations around customer needs, being seen as the prize in the sales conversation and having customers buying from you instead of you feeling you're selling to them by creating a repeatable, scalable sales system that drives consistent results. By mastering this method, entrepreneurs can boost conversions, increase prices confidently, and build long-term customer relationships without relying on pushy sales tactics. What advice would you give yourself on day one of starting out in business? Petar Lackovic says the advice he'd give himself on day one of starting out in business is simple: keep moving forward. He believes success isn't about having all the answers from the start but about taking consistent steps, learning, and adapting along the way. Even when things feel uncertain or difficult, progress - no matter how small - builds momentum and clarity. His message is that everything works out if you stay focused, keep learning/outgrowing yourself, and never stop moving forward. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success in business isn't about knowing it all, it's about moving forward even when you don't know what's next — Petar Lackovic When you learn how to sell with confidence, you'll never have to discount your worth — Petar Lackovic The faster you act, the faster you learn, and speed is the secret weapon of every successful small business — Petar Lackovic  

From a modest upbringing in Gujarat, India, Neil Jesani has charted an extraordinary path to success as an entrepreneur and tax expert in the United States. Neil joins us to recount his inspiring journey from working in a New York City tax firm to launching successful ventures in HR software and cybersecurity. His story illustrates how unpredictability and a relentless entrepreneurial spirit can guide one to unexpected achievements, culminating in his leadership of a thriving tax and accounting firm in Florida.Mentorship and continuous learning are the cornerstones of Neil's and my professional growth. We talk about how a challenge to read "Think and Grow Rich" ignited my passion for consuming up to 50 books a year and shaped our business philosophies. The conversation delves into how small actions during an interview can reveal character, and how our reading habits have evolved to include audiobooks and podcasts. Foundational literature remains a guiding light in our hiring and business strategies.We also explore the intricacies of tax planning for business owners and the impact of AI on the future of work. Neil shares advanced tax-saving strategies for high-income earners and discusses the potential of AI to transform the job market. While some fear AI's impact on low-end jobs, we express optimism about America's future, emphasizing the importance of skill acquisition and adaptability. Our discussion highlights the resilience of Americans and the promise of AI-driven advancements in manufacturing, aligned with the themes of my upcoming book, "Escaping the Drift," set to launch on November 11th.CHAPTERS (00:00) From India to Success(09:10) Learning From Mentors and Building Culture(21:29) Problem Solving and Business Culture(28:53) Tax Planning Strategies for Business Owners(37:40) Future of Work and Human Intelligence(46:05) Investing in America's Future

Ever rehearsed your big idea 10 times before the meeting, only to say nothing when the moment came? You're not alone. In this episode of Unlocked, we tackle that stomach-dropping, heart-racing moment before you speak up. We're talking about communication anxiety, why it shows up in the boardroom, Zoom call, or brainstorming session and how to lead your brain instead of letting it lead you. You'll learn the science behind that panic spiral, why overpreparing might be anxiety in disguise, and how to reframe nervousness as a strength (yes, science says you can do that!). If you've ever thought “What if I sound dumb?” or “What if they secretly hate me?”… This episode is your nervous system's new favorite pep talk. This one's for every leader who cares deeply and just needs a nudge to speak up anyway.   Website: skotwaldron.com

In this episode of Unlocked, Skot Waldron and Pia Mailhot-Leichter explore the themes of creativity, authenticity, and personal growth. They discuss the importance of community, the challenges of language learning, and the role of vulnerability in creative expression. Pia shares her journey of reclaiming her creative power and emphasizes the need for self-awareness and the courage to be vulnerable. The conversation also touches on the lies we tell ourselves about creativity and the importance of taking action despite uncertainty. Ultimately, they highlight the significance of creating space for imagination and the impact of leadership on fostering creativity. Website: kollektiv.studio

In this episode of Unlocked, Skot Waldron and Jason Cochran explore the implications of AI on infrastructure, the future of work, and the importance of thoughtful adoption of technology in organizations. They discuss the need for open dialogue and communication to create psychological safety, the balance between profit and purpose, and the lessons learned from companies that have implemented AI strategies. The conversation emphasizes the importance of a long-term, sustainable approach to business in the face of rapid technological change. Website: peopleforwardnetwork.com

Episode Show NotesSummaryIn this episode, Dr. Chris Brown sits down with customer experience pioneer Annette Franz, author of Customer Understanding, Built to Win, and her latest book, Employee Understanding. Annette shares her journey from JD Power to becoming one of the leading voices on connecting employee experience, customer experience, and business outcomes. Together they explore the blind spots leaders have around culture, the three-pillar framework for employee understanding, and why listening—not surveys alone—is the foundation of sustainable success.From the “Sunday Scaries Test” to the dangers of gaming metrics like NPS, this conversation is packed with practical insights for leaders who want to design people-centric cultures that drive performance.Key TakeawaysEmployee experience is business critical: Without empowered employees, customer experience and business outcomes suffer.Culture is the shadow of the leader: Leaders shape or allow the culture—there is no middle ground.Three-pillar framework: Culture alignment, employee insights, and leadership empathy are the keys to designing great workplaces.Beware of “lipstick on a pig” fixes: Solve root causes, not symptoms, through service blueprinting and systemic problem-solving.Metrics can mislead: Chasing scores like NPS often backfires; focus on genuine experience improvements.Listen beyond surveys: Stay interviews, roundtables, and employee advisory boards are underused but powerful tools.Modernize or fossilize: Leaders must evolve their practices—or risk irrelevance.Memorable Sound Bites“You get the culture you design—or the one you allow.”“Culture is truly the shadow of the leader.”“Stop asking in exit interviews why people left. Ask in stay interviews why they're still here.”“When leaders beg for scores, you're moving the metric—not the experience.”“If employees feel unsafe to speak up, all you'll hear is crickets.”“Modernize or fossilize—that's the choice facing today's CEOs.”Chapters00:00 – Introduction: Annette's early career at JD Power and the origins of her CX journey.03:00 – Employee Blind Spots: Why leaders still struggle to connect employee experience with business performance.05:40 – The Sunday Scaries Test: How workplace culture impacts employees before Monday even begins.07:15 – Culture & Leadership: Why culture rests squarely on the shoulders of leaders.11:40 – The Three Pillars: Culture alignment, employee insights, and empathy in action.16:20 – Personas & Empathy: Bringing customers and employees to life inside organizations.21:30 – Connecting to Business Outcomes: Linking journey mapping and feedback to measurable ROI.27:20 – Goodhart's Law & Metrics: How chasing numbers distorts reality.31:20 – Yes Madam Case Study: What not to do with employee feedback.35:20 – Lipstick on a Pig: Why surface fixes fail without root cause analysis.37:50 – Listening Beyond Surveys: Stay interviews, listening tours, and employee advisory boards.42:00 – Modernize or Fossilize: Annette's open letter to CEOs.43:30 – AI & Human Connection: Where technology fits—and where it doesn't.46:40 – Delta Airlines Example: A model of connecting culture, employees, and customers.48:30 – Closing Thoughts: Where to find Annette's work and resources.

In this episode of the Real Estate Pros podcast, host Kristen Knapp interviews Josue Velney, founder of Velney Development, a veteran-owned and minority-owned development firm based in Boston. Josue shares his unique journey from serving in the Marine Corps to becoming a successful real estate entrepreneur. He discusses the importance of building a vertically integrated business model, focusing on culture and relationships, and the lessons he learned throughout his career, including the value of mentorship.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of Unlocked, Skot Waldron and Bonnie Davis explore the evolving landscape of work, focusing on the importance of human-centered practices in the face of increasing technological integration. They discuss the impact of AI on human relationships, the necessity of empathy in leadership, and the hidden forces eroding workplace culture. Bonnie shares insights from her experience in consulting and coaching, emphasizing the need for curiosity and meaningful connections in the workplace. The conversation culminates in the introduction of a human-centered assessment tool designed to foster these connections and improve workplace culture. Website: huworkteam.com

In this episode of Unlocked, Skot Waldron interviews Ursula Taylor, a former litigator turned conflict resolution consultant. They discuss the limitations of traditional litigation, the emotional drivers behind conflict, and the importance of self-awareness in resolving disputes. Ursula shares her unique perspective on how to approach conflict as an opportunity for learning and growth, rather than a blame game. The conversation also touches on practical strategies for leaders to manage conflict within their teams and organizations effectively. Website: conflictreimagined.com

In this episode of the Real Estate Pros podcast, host Q Edmonds interviews Chris Gormley, a passionate real estate entrepreneur. Chris shares his journey from medical device sales to becoming a successful real estate investor, focusing on residential properties and commercial development. He discusses the importance of lead generation, building systems, and maintaining a strong business culture. Chris also shares valuable lessons learned from challenges faced in the industry, emphasizing the significance of authenticity, core values, and networking in achieving success.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of The Quest for Success Podcast we sit down with Mark Plueckthun, Managing Director of Allied Metals, for a candid and insightful conversation on what it truly means to succeed in business and life.Mark shares his personal story, from his early upbringing and formative experiences to building a successful career rooted in leadership, mentorship, and relationship management. He offers practical advice on building strong teams, cultivating authentic leadership, and navigating the challenges of the metals industry in an era increasingly shaped by sustainability and innovation.This episode dives deep into the principles that have guided Mark's leadership philosophy, including the value of persistence in sales, the importance of cultural diversity in the workplace, and the need to balance professional ambition with personal fulfilment.Whether you're a young professional, aspiring entrepreneur, or seasoned executive, this conversation delivers meaningful insights on success, growth, and what it takes to lead with purpose.Key Topics Covered: - Defining success through a people-first lens - Lessons from mentorship and early influences - Building team culture and hiring for attitude - Leadership traits that make an impact - Relationship-driven business practices - Challenges and opportunities in the metals industry - Sustainability and innovation in manufacturing - Work-life balance and values in leadership - Advice for the next generationConnect with Mark Plueckthun:LinkedIn - https://www.linkedin.com/in/mark-plueckthun/Follow us on all your favourite platforms:Youtube: https://www.youtube.com/@TheQuestforSuccessPodFacebook: https://www.facebook.com/people/The-Quest-For-Success-Podcast/61560418629272/Instagram: https://www.instagram.com/thequestforsuccesspod/Twitter: https://x.com/quest4success_LinkedIn: https://www.linkedin.com/company/the-quest-for-successTikTok: https://www.tiktok.com/@thequestforsuccesspodWebsite: www.thequestforsuccesspodcast.com Please share this around to anyone you think will get value from it : )

In this episode of Unlocked, Zach Smith discusses his journey in the travel industry, emphasizing the importance of crafting unique travel experiences that connect individuals with local cultures. He shares insights on building a business that values individual preferences and the challenges faced during growth, particularly during the COVID-19 pandemic. The discussion also touches on the significance of company values, the Pura Vida mindset from Costa Rica, and the importance of not passing stress within organizations to foster a clearer and more cooperative work environment. Website: www.anywhere.com

What if the most powerful leadership skill isn't about what you say, but how deeply you listen? Julian Treasure, five-time TED speaker and author of Sound Affects, returns to The Leadership Project with a bold warning: the world's listening is fading, and the consequences are enormous. Miscommunication costs organizations trillions, yet only 8% of employees believe their leaders are good listeners.Listening isn't just hearing — it's a conscious skill shaped by culture, experience, and belief. Treasure shares practical tools like the PAVE method (Paraphrase, Admit, Validate, Empathize) to help leaders bridge divides and create real understanding. In today's noisy world of constant alerts and distractions, the ability to listen with presence has never been more vital.True breakthroughs happen in two places: deep, mutual listening or in silence. For leaders who want to inspire trust, boost engagement, and deliver results, mastering conscious listening may be the highest-leverage skill of all. Are you ready to move beyond hearing to truly understanding?

In this episode of Grow a Small Business, host Troy Trewin interviews Sharon Francisco, founder of SharonFrancisco.com, shares her inspiring journey from joining her sister-in-law's small bookkeeping business in 2013 and scaling it to a 12-person team within six years, to launching her own coaching business in 2019. Despite facing a divorce after 26 years of marriage and battling serious health issues, Sharon transformed her challenges into strength, now coaching bookkeepers and accountants worldwide. She emphasizes confidence, financial freedom for women, and the importance of building habits like a default diary. Sharon also highlights investing in mentors, creating authentic team culture, and balancing work with personal life. Her story is one of resilience, reinvention, and empowering others to achieve lasting success. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Sharon Francisco, the hardest thing in growing a small business is not overthinking and trying to get everything perfect. She believes many owners get stuck in second-guessing, when the real key is to take action and keep moving forward. What's your favorite business book that has helped you the most? Sharon Francisco's favorite business book that has helped her the most is “The One Thing” by Gary Keller and Jay Papasan. She values it because it teaches the importance of narrowing focus, avoiding distractions, and going deep into one area to get real results. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Sharon Francisco believes that one of the best ways to grow as a small business owner is through continuous learning, especially from books and structured programs. She personally prefers reading and listening to Audible, as she values the ability to access decades of someone's experience in just a few hours. Sharon has invested heavily in online business programs such as Thought Leaders Business School, Key Person of Influence, and Taki Moore's Black Belt, along with Tina Tower's Her Empire Builder. While she doesn't listen to many podcasts herself, she emphasizes that books and high-quality programs can transform your business mindset and skills. Her advice: keep investing in your personal and professional development – it pays off many times over. What tool or resource would you recommend to grow a small business? According to Sharon Francisco, the most valuable “tool” for growing a small business is outsourcing. She recommends not wasting time trying to master tasks you're not good at, but instead focusing on your strengths and hiring experts for the rest. For example, she outsources her social media management for about $2,200 a month, which allows her to stay focused on coaching and client work. Sharon believes this mindset shift—treating outsourcing as a growth tool—helps business owners scale faster, avoid burnout, and concentrate on the areas where they add the most value. What advice would you give yourself on day one of starting out in business? Sharon Francisco says that if she could give herself advice on day one of starting out in business, it would be to borrow the money to get a mentor and follow their guidance 100%. She believes investing in the right mentor early on saves years of trial and error, builds confidence faster, and provides the structure needed to grow with less stress. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Success in business isn't about doing it all yourself—it's about knowing when to outsource – Sharon Francisco Investing in mentors will save you years of mistakes and fast-track your success – Sharon Francisco True success is having the choice to create a life and business you love – Sharon Francisco      

In this episode of Unlocked, Skot Waldron and Derek Gaunt explore the nuances of influence and negotiation, particularly in high-pressure situations. They discuss the importance of intent in influence, distinguishing it from manipulation, and emphasize the role of curiosity and understanding in effective communication. Derek shares insights from his experience as a hostage negotiation commander, illustrating how tactical empathy and emotional intelligence can lead to better outcomes in negotiations. The discussion also highlights the challenges of navigating difficult conversations and the necessity of adapting to new information during negotiations. In this conversation, Derek Gaunt discusses the importance of understanding assumptions in negotiations, the concept of tactical empathy, and the strategic use of 'no' in leadership. He emphasizes the need for curiosity and genuine interest in others to foster better communication and influence. The discussion also highlights the Black Swan method as a framework for applying these principles effectively. Website: www.blackswanltd.com

In this episode of the Elevate Media Podcast, Chris Anderson sits down with serial entrepreneur and world traveler John Abbas. From serving in the Navy to chasing storms, starting roofing companies, running a Vegas coffee shop through the recession, and eventually building multiple thriving businesses, John shares his powerful journey of wins, failures, and lessons. Together, they dive into what it really means to choose happiness, why perspective matters, and how building people and culture is the real key to scaling.You'll learn how John leverages business ownership for long-term wealth, why he prefers buying businesses over starting them, and the importance of values-driven leadership. This episode is packed with insights for entrepreneurs at every stage.Talking Points:Why happiness is truly a choice and how John learned this perspective in the NavyLessons from building—and losing—businesses like roofing and a coffee shop during the recessionWhy buying businesses can be smarter than starting from scratchThe critical role of culture, core values, and leadership in growthHow John structures multiple businesses while being home every day by 3 p.m.Investing profits wisely for long-term wealth and financial freedomWhy legacy is more about daily impact than being remembered This episode is NOT sponsored. Some product links are affiliate links, meaning we'll receive a small commission if you buy something.===========================⚡️PODCAST: Subscribe to our podcast here ➡ https://elevatemedia.buzzsprout.com/⚡️Need post-recording video production help? Let's chat ➡ https://calendly.com/elevate-media-group/application⚡️For Support inquires or Business inquiries, please email us at ➡︎ support@elevate-media-group.comOur mission here at Elevate Media is to help purpose-driven entrepreneurs elevate their brands and make an impact through the power of video podcasting.Disclaimer: Please see the link for our disclaimer policy for all our episodes or videos on the Elevate Media and Elevate Media Podcast YouTube channels. https://elevatemediastudios.com/disclaimer

In this episode of Unlocked, Steven Puri discusses the challenges and opportunities of remote work, the importance of human connection, and the story behind his productivity tool, Sukha. He emphasizes the need for healthy productivity and how technology can help individuals and teams stay focused and connected. The discussion also touches on the psychological aspects of productivity, including the Hawthorne effect and the impact of loneliness in a remote work environment. In this engaging conversation, Steven Puri and Skot Waldron explore the intersection of technology, creativity, and productivity. They discuss the role of AI in enhancing personal productivity, the impact of technology on creativity, and the journey from Hollywood storytelling to mindful productivity. The conversation culminates in key insights on happiness and the importance of finding tools that enhance one's daily life. Website: www.thesukha.co

The #1 Leadership Skill No One Teaches | Chris Dyer on Company Culture & Scaling Businesses Culture isn't an afterthought—it's the foundation of every successful business. In this episode of Unemployable with Jeff Dudan, I sit down with Chris Dyer, Inc. Magazine's #1 leadership speaker on company culture, elite water polo athlete, and author of The Power of Company Culture. We explore how to build scalable culture from day one, why meetings reveal the truth about leadership, and how to balance people and performance metrics in fast-growth companies. Chris shares his seven pillars of culture, insights on remote work, and why AI is reshaping how leaders think about the future of business. If you're a startup founder, entrepreneur, franchise owner, or leader looking to create a team that thrives—this conversation will change the way you think about leadership.

The #1 Leadership Skill No One Teaches | Chris Dyer on Company Culture & Scaling Businesses Culture isn't an afterthought—it's the foundation of every successful business. In this episode of Unemployable with Jeff Dudan, I sit down with Chris Dyer, Inc. Magazine's #1 leadership speaker on company culture, elite water polo athlete, and author of The Power of Company Culture. We explore how to build scalable culture from day one, why meetings reveal the truth about leadership, and how to balance people and performance metrics in fast-growth companies. Chris shares his seven pillars of culture, insights on remote work, and why AI is reshaping how leaders think about the future of business. If you're a startup founder, entrepreneur, franchise owner, or leader looking to create a team that thrives—this conversation will change the way you think about leadership.

In this episode of Unlocked, Skot Waldron interviews Bill Zujewski about his journey from corporate marketing to entrepreneurship, focusing on the importance of a balanced life and the development of life scores to help individuals assess their well-being. Bill discusses the integration of personal and professional life, the significance of accountability in personal growth, and the features of his app designed to track life scores. The conversation also touches on cultural perspectives on success, the challenges of burnout, and the future of life scoring in company culture. Website: www.goodliife.com

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Andy Clark, a seasoned sales leader with extensive experience in the Asia-Pacific (APAC) region. Andy shares his journey, which began with an unexpected leg injury that redirected his career towards mastering the Japanese market. He discusses the complexities of business in APAC, the critical importance of localizing go-to-market strategies, and the common mistakes companies make when entering these markets. With anecdotes from his own career, Andy highlights the crucial elements of success, from hiring the right local talent to understanding cultural nuances. He also delves into the challenges and strategies of forming joint ventures, and why companies need to be prepared for a long-term commitment to succeed in the region. If you're considering expanding your business into APAC, this episode is a must-listen for invaluable insights and practical advice.ADDITIONAL RESOURCESLearn more about Andrew Robert Clark:https://www.linkedin.com/in/andrewrobertclark/Watch Force Management's Panel Discussion on AI in Sales Leadership: https://hubs.ly/Q03rlW4Z0Download the CRO Strategy Checklist: https://hubs.li/Q03f8LmX0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:04:26] Breaking into the Japanese Market[00:07:27] Expanding Across Asia Pacific[00:11:09] Challenges and Strategies in the Asia Pacific[00:19:32] Hiring and Leadership in Japan[00:32:50] Entering the Asia Pacific Market: A Strategic Approach[00:34:39] Exploring Japan's Business Landscape[00:35:29] Challenges of Joint Ventures in Japan[00:38:29] Strategies for Entering the Japanese Market[00:40:41] Building a Successful Team in Japan[00:45:47] Pricing and Market Dynamics in Japan[00:47:36] Expanding Beyond Japan: Korea and China[00:55:43] The Expat Experience: Opportunities and ChallengesHIGHLIGHT QUOTES[00:11:51] "The complexity of Asia Pacific is underestimated significantly."[00:17:59] "One of the worst things you can do in APJ is false start."[00:26:37] "Solid leadership and caring for your team... leading from the front and showing them what good looks like."[00:28:33] "Japanification is really the best word... blending both sides into a process and methodology."[00:31:26] "Be the same before you establish your difference."[00:56:42] "The opportunity to go overseas and work should be snatched up by anyone at any time."[00:59:25] "The experience overseas is career building and eye-opening, and I wouldn't change a thing."

Entitlement is about expecting special treatment without special effort. This episode of Thoughts Unlocked delves into the concept of entitlement in the workplace, discussing its origins, impacts, and how leaders can combat it. It emphasizes that entitlement is not about asking for more but expecting special treatment without effort. The episode highlights the dangers of entitlement, including its effect on team morale and performance, and provides actionable strategies for leaders to create a culture of accountability and proactive engagement. Website: skotwaldron.com

The Masculinity Crisis and the Power of Vulnerability Judd Shaw's Message to Men Authenticity, emotional resilience, vulnerability, leadership, raw storytelling, men's identity, healing from addictions—this episode with Judd Shaw dives deep into unmasking the persona we create for the outside world and discovering real connection, authenticity, and purpose in life and leadership. In this powerful episode:We explore Judd Shaw's journey from the founder of a thriving New Jersey law firm, addiction, betrayal, rock bottom, therapeutic healing, men's emotional resilience, and leadership transformation into thought leadership on authenticity, emotional intelligence, workplace culture, and vulnerability. Born in New Orleans to a legendary boxing promoter, he chased success until he nearly lost everything. Today, he writes children's books ("Sterling the Knight"), leads with heart‑centered leadership, teaches Connection CURE and Workplace CURE frameworks, and speaks globally. 

In this episode of Grow a Small Business, host Troy Trewin interviews Suzanna Chaplin, founder of ESB Connect, shares her incredible journey from starting an email marketing business with her father to building a powerhouse with over 17 million email addresses and £1.5M in revenue. She opens up about overcoming £250K in debt, navigating the emotional toll of a family business, and pioneering the UK's first email retargeting tech that matches anonymous site visitors with emails. Suzanna also dives into scaling with profitability, building a resilient team, and why owning your audience is more critical than ever. Her story is packed with real challenges, bold moves, and powerful insights for any business owner chasing sustainable growth. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Suzanna Chaplin, the hardest thing in growing a small business is navigating the emotional rollercoaster—the constant ups and downs. One day everything feels great with strong sales and a happy team, and the next day, key clients might pull budgets or team members might resign. It's the ability to stay consistent, keep showing up every day, and push through the tough times that truly tests a business owner's resilience. What's your favorite business book that has helped you the most? Suzanna Chaplin's favorite business books that have helped her the most include “Winners” by Alastair Campbell for its insight into what makes successful people tick, and “The 7 Habits of Highly Effective People” by Stephen Covey, which she values for its lessons on communication and understanding people's core motivations. She also mentioned “Good to Great” by Jim Collins and books by Adam Grant as powerful resources that have shaped her business thinking. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Suzanna Chaplin recommends several powerful podcasts and online resources to help grow a small business, including How I Built This by Guy Raz for inspiring founder stories, Diary of a CEO for raw and insightful conversations (especially earlier episodes), and Sweat Equity by the founders of Hype for practical branding tips. She also suggests Founders for deep dives into entrepreneurial mindsets and The Spark by Emma Grede for valuable perspectives from a female founder's lens. Suzanna emphasizes that podcasts, books, and mentorship have been key to her learning, offering real-world solutions to everyday business challenges. What tool or resource would you recommend to grow a small business? Suzanna Chaplin recommends Xero as a must-have tool to grow a small business, emphasizing the importance of knowing your numbers and staying on top of cash flow. While it may seem basic, having clear visibility into your finances is crucial for making smart decisions. She also highlights the value of implementing a solid CRM system as the business scales, helping manage team workflows, forecasting, and client communication more efficiently. These tools, she says, are essential for building a strong operational foundation. What advice would you give yourself on day one of starting out in business? Suzanna Chaplin's advice to herself on day one of starting out in business would be: “It's going to be okay—keep going and stay consistent.” She emphasizes the importance of trusting the journey, making quicker decisions when needed (especially around hiring), and not holding onto people or situations that no longer serve the business. She'd also remind herself to stay organized, believe in her instincts, and understand that the hard days will pass—and every small step forward adds up to big progress. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: You don't truly own your audience until you own their email address – Suzanna Chaplin Every small step you take during hard times becomes a giant leap in hindsight – Suzanna Chaplin Delegation isn't weakness — it's the key to real growth – Suzanna Chaplin      

The Masculinity Crisis and the Power of Vulnerability Judd Shaw's Message to Men Authenticity, emotional resilience, vulnerability, leadership, raw storytelling, men's identity, healing from addictions—this episode with Judd Shaw dives deep into unmasking the persona we create for the outside world and discovering real connection, authenticity, and purpose in life and leadership. In this powerful episode:We explore Judd Shaw's journey from the founder of a thriving New Jersey law firm, addiction, betrayal, rock bottom, therapeutic healing, men's emotional resilience, and leadership transformation into thought leadership on authenticity, emotional intelligence, workplace culture, and vulnerability. Born in New Orleans to a legendary boxing promoter, he chased success until he nearly lost everything. Today, he writes children's books ("Sterling the Knight"), leads with heart‑centered leadership, teaches Connection CURE and Workplace CURE frameworks, and speaks globally. 

In this episode, Mark Ledlow and Benjamin Whitfield, a seasoned security professional with a military and agency background and a former CIA, delve into the journeys of various figures transitioning from government roles to entrepreneurship, particularly focusing on Mike and Chris's post-CIA careers in the security industry and bourbon production. The conversation touches on the unique skill sets developed within the CIA, the importance of trust and networking among former agents, and the experiences that shaped their professional lives. Benjamin also shares personal anecdotes from his time with the CIA, including his harrowing experience during the terrorist attack on the American Consulate in Jetta, Saudi Arabia. The discussion provides insights into the evolving business and cultural landscape in the Middle East and how these changes impact personal and professional security.Learn about all this and more in this episode of The Fearless Mindset Podcast.KEY TAKEAWAYSReinvention is possible at any stage—skills from one career can fuel success in another. Trust and relationships are central in security and intelligence work. Bureaucratic responses can drive talented people to seek impact elsewhere. Cultural adaptation and respect are vital for success in international business. Generational shifts are changing norms in places like Saudi Arabia.QUOTES“Trust is super important in that space.” “I really have found this home in the private sector for 20 plus years now, where I can protect our people, our facilities, our operations in that appropriate way.” “It's all heavily relationship based.” “Reinvention is a skillset that both he and Chris and others have developed over a long career.”Get to know more about Benjamin Whitfield through the links below.https://www.linkedin.com/in/benjaminwhitfield/To hear more episodes of The Fearless Mindset podcast, you can go to https://the-fearless-mindset.simplecast.com/ or listen to major podcasting platforms such as Apple, Google Podcasts, Spotify, etc. You can also subscribe to the Fearless Mindset YouTube Channel to watch episodes on video.

If you've ever thought, “Why do I keep overreacting in meetings” or “I just can't shut my brain off,” this episode is for you. The problem isn't your brain. It's that no one ever taught you how to manage your mind.   In this episode of Unlocked, I sit down with Dr. Caroline Leaf - neuroscientist, bestselling author of 19 books, and someone who's been helping people untangle their thought life for over 40 years. She breaks down the difference between the mind and the brain, why the brain is more like a storage device than a decision maker, and how leaders can take back control when their emotions hijack the moment.   We also get into why “mind hacks” work, how long it actually takes to rewire a belief (hint: it's not 21 days), and whether AI can ever truly empathize with us. Spoiler: it cannot.   If you feel stuck in mental loops that sabotage your clarity, confidence, or leadership, this episode will show you the science and strategy to step out of reactivity and into ownership.   Website: helpinahurrybook.com

Welcome to Day 3 of the "Double Your Profit" 30-Day Series!If you're running a home service business, small business, or a contractor company, this series is designed to help you double your profit in just 30 days.Today's episode dives into how to cut costs fast—without hurting your operations—and how to foster a lean, profit-minded culture in your company. We'll walk through how to trim unnecessary expenses, empower managers to make smarter budget decisions, and align your entire team around cost-conscious growth.

Shelley Rosetta is a business consultant and Principal at Solomon Coyle. Shelley explains how the power of the “built environment” can shape culture, enhance employee engagement and fuel innovation.   Along the way we discuss – the Journey (1:05), Distribution Channels (3:50), Business Peer Groups (10:05), Tariffs and Stuff (12:24), Leading with Data (14:40), KPI's (16:20), Building a Business Culture (21:25), Design Thinking (24:00), the “Feel of Space” (27:25), and the Dealer/Manager Development Program (37:30). Access the services of Shelley @ Solomon Coyle This podcast is teamed with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Help us reach our 300-scholarship goal for 2026. Send a donation, large or small, through our website @ www.lukeleaders1248.com, PayPal, or Venmo @LukeLeaders1248. Or – if you have a used vehicle you want to donate to LukeLeaders1248 access this hyperlink – CARS donation to LL1248.  Manager Memo seeks sponsors for the pod. If you have a product or service to promote, please email @ ov1dlen@gmail.com or www.lukeleaders1248.com Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.

In this episode of the Investor Fuel Podcast, host Michelle Kesil speaks with Mike Harvey, founder of The Roof Resource, about his innovative approach to the roofing industry. Mike discusses how he created a cloud-based virtual business model that simplifies the roofing process for homeowners, allowing them to receive quotes quickly and efficiently. He shares insights on building a strong company culture, navigating challenges, and the importance of networking. Mike also highlights the benefits his model brings to investors and real estate professionals, emphasizing transparency and cost savings. The conversation concludes with advice for aspiring entrepreneurs on overcoming hesitations and embracing change. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this high-impact episode of That Will Nevr Work, Maurice Chism sits down with leadership expert and culture strategist James Robbins to unpack the blueprint for creating a peak performance culture—one where people are not just motivated but driven, fulfilled, and results-oriented.James shares the practical habits, leadership mindsets, and cultural cues that transform teams from average to extraordinary. Whether you're leading a team of five or fifty, this conversation breaks down how to align values, elevate performance, and build an environment where people consistently bring their best.If you're a business owner, founder, or organizational leader trying to energize your team and maximize results, this episode is a must.

Ever felt like your work was missing something, even if the pay was good? Or, as a leader, are you struggling to truly inspire and retain your best talent? In this insightful episode, I sit down with the brilliant Steph Tuss, a master of organizational dynamics, to explore the surprising truth about what truly drives people in the workplace. We go beyond the typical discussions of salaries and benefits to uncover the profound impact of purpose, meaning, and a clear vision.Key Highlights:Meaning Drives Loyalty: Discover why purpose keeps employees longer, even over higher pay.Vision Beyond Profit: Learn why an inspiring company vision (not just financial goals) boosts engagement.The Cost of No Purpose: Understand the hidden expenses of a disengaged workforce.Empower Their "Why": Learn to connect individual roles to the company's bigger impact.From Tasks to Transformation: Shift from task management to truly inspiring your team.If you're ready to transform your workplace culture, understand employee motivation on a deeper level, or find more fulfillment in your own role, this conversation is a must-listen.Steph Tuss is a seasoned strategic advisor with over 15 years of experience empowering business founders to evolve and scale. As the former CEO of Life Is Now, Inc., she guided hundreds of businesses in leadership, operations, and team development. Steph specializes in strategic growth planning, leadership realignment, and resolving complex organizational challenges. Known for simplifying complex issues, she now works one-on-one with founders, helping them make confident, aligned decisions. When not advising, Steph travels the U.S. in her Airstream, finding inspiration in nature, music, and food.Steph Tuss's Links:Her websiteFacebookInstagramLinkedInLinks:Adam Grant Want to hear a specific topic? Text Us!Always and Never About Money Episode Links:Video Podcast: https://www.youtube.com/@MoneyMasteryWithChelseaSocials: https://linktr.ee/the_money_whisperMoney Mastery Website: www.moneymastery.workReddit: https://www.reddit.com/r/AlwaysandNeverMoney/

In this episode of Unlocked, Christy Pretzinger discusses her initiative, the Better Leader Project, which focuses on fostering connection and community in leadership. She emphasizes the importance of authenticity, vulnerability, and trust in leadership, particularly in the context of generational differences between Millennials and Gen Z. The discussion highlights the need for leaders to create environments where individuals feel valued and connected, and the challenges posed by a culture that often prioritizes competition over collaboration. Christy also touches on the concept of the Better Quotient (BQ) and the significance of soft skills in leadership. Website: wgcontent.com

In this episode, Chris Guerrero shares his journey in building a successful small business and explains how to create a small business that works for everyone. He discusses the importance of putting the business first, followed by a focus on happy and fulfilled employees, and then delivering an excellent product or service to clients. By aligning these three elements, Chris highlights how a win-win-win scenario can help achieve long-term success and growth. This episode is packed with valuable insights for business owners and entrepreneurs who want to build a sustainable and thriving business.00:00 – Introduction to Chris Guerrero and his background in business02:12 – Tenacity in business and the evolution of leadership06:00 – Building a sustainable business and managing employee satisfaction09:40 – Chris's approach to investing and managing personal growth12:24 – The importance of balancing business growth, staff fulfillment, and client satisfaction16:50 – Moving from fitness business to real estate and the path to financial freedom19:20 – The significance of maintaining a business-first mentality23:10 – Closing thoughts and key takeaways on business strategy and personal growth

In this episode of Unlocked, Doug Zarkin shares his extensive experience in branding, discussing the evolution of brand perception, the importance of emotional connections with consumers, and the dynamics of brand loyalty. He emphasizes the need for brands to foster deep relationships with customers, moving beyond mere transactions to create lasting emotional bonds. The discussion also covers the significance of internal brand love among employees, the brand value equation, and the challenges faced by companies that fail to engage effectively with their customers. Website: www.dougzarkin.com

In this episode of Unlocked, Skot Waldron and Matt Lampe delve into the intricacies of organizational psychology, focusing on the importance of agility in leadership. Matt shares his journey through academia and practical experiences, emphasizing the need for leaders to develop intentional responses rather than reactive behaviors. The discussion highlights the significance of curiosity, psychological safety, and the ability to pause in decision-making processes. Matt also addresses barriers that prevent leaders from adopting these practices and the importance of making research accessible to improve workplace dynamics. Website: matthewlampe.com

In this episode, YS Chi speaks with Rose Thomson, RELX chief human resources officer, to explore the RELX business culture.  They unpack the elements underpinning the culture that unites our teams, making customer centricity, continuous improvement and innovation possible.This is a fascinating discussion at the intersection of purpose, strategy and values. A 'must-listen' episode for anyone looking to understand RELX and how culture drives performance at all levels of the organisation.   A video version of this episode is available at https://youtu.be/R4bt8WBUtqk

It's not always about skill. It's about connection. In this episode of Thoughts Unlocked, the focus is on the critical role of connection in enhancing team performance. It explores how underperformance is often not due to a lack of skill, but rather a lack of connection among team members. The episode delves into the importance of psychological safety, trust, and emotional tone in fostering a productive work environment. Practical strategies are shared for leaders to improve team dynamics, including regular check-ins, expressing gratitude, and asking insightful questions. Ultimately, the message is clear: connection is essential for motivation and performance in the workplace. Website: skotwaldron.com

In this conversation, Dylan Silver interviews Steve Griggs, a designer specializing in outdoor living spaces. They discuss the evolution of outdoor design, the importance of client relationships, and how COVID has influenced the demand for outdoor spaces. Steve shares insights on maximizing outdoor areas, scaling a design business, and navigating the modular home market. The conversation also touches on real estate strategies and the significance of building a strong business culture. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

She went from NFL cheerleader to Fortune 500 exec to building multiple companies - and did it all without compromising her faith.

SummaryIn this conversation, Dr. Chris L. Brown speaks with Jim Penman, the founder of Jim's Mowing, about his journey from academia to entrepreneurship. Jim shares insights into his early academic pursuits, the evolution of his business, and the core values that drive his franchise model. He emphasizes the importance of customer service, franchisee success, and the role of technology in enhancing customer experience. Jim also discusses his leadership style, character development, and the lessons learned from his business journey. The conversation concludes with Jim's vision for the future of his company and the importance of maintaining a strong company culture.TakeawaysJim's journey began with a PhD in personality and social change.The success of Jim's Mowing is attributed to thousands of micro ideas.Customer service is at the heart of Jim's business philosophy.Franchisee welfare is prioritized over profits in Jim's model.Understanding human nature is key to business success.Servant leadership is a core principle for Jim.Character development involves doing difficult but necessary tasks.Technology is used to enhance customer experience and service delivery.Learning from mistakes is crucial for growth in business.Jim's vision for the future includes maintaining company culture and values.Sound Bites"I just can't stand to let a customer down.""Happiness is never the primary goal.""I don't want to be a public company."Chapters00:00 The Journey Begins: From Academia to Entrepreneurship02:54 Building a Business: The Evolution of Jim's Mowing06:01 Customer Service Philosophy: The Heart of Jim's Mowing08:47 Franchisee Success: The Core Values of Jim's Mowing11:59 Understanding Human Nature: Insights from Business and Research15:49 Happiness and Well-being: The Pursuit of Meaningful Experiences19:56 Servant Leadership: Leading with Purpose and Integrity22:57 Character Development: The Importance of Discipline and Hard Choices26:57 Innovating for Success: Enhancing Customer Satisfaction through Technology32:44 Balancing Customer Service and Franchisee Profitability34:43 The Importance of Responsiveness in Business36:45 Leveraging Technology for Efficiency38:04 AI in Customer Service: A Double-Edged Sword43:13 Learning from Mistakes: The Journey of Growth48:40 Building a Strong Company Culture56:22 Future Vision: Sustaining Values and Growth

In this episode of Unlocked, Tom Tonkin, a sales and systems expert, highlights that the main reason companies fail to meet sales goals is often a breakdown in either sales processes or supporting systems, not necessarily the salespeople themselves. He emphasizes that sales should focus on solving customers' problems, rather than just selling a product or service. Tonkin also critiques common leadership approaches in sales, arguing that promotions are often based on sales quota attainment rather than genuine leadership skills, leading to a punitive culture where CRM systems are used for monitoring rather than empowering salespeople. He advocates for a shift in mindset where leaders support and develop their teams, fostering intrinsic motivation and focusing on value and outcomes for the client. Website: drtom360.com

In this episode of Unlocked, Jaime Schwarz, a brand therapist, discusses the importance of active listening, the concept of brand therapy, and the need for human transformation within teams. He emphasizes the role of trust and communication in fostering effective teamwork and the challenges faced in modern organizational structures. The discussion also touches on the evolution of brand therapy and the significance of aligning personal and organizational goals. In this conversation, Skot Waldron and Jaime Schwarz explore the intricate balance between selfishness and social obligations, the importance of understanding brand benefits over mere products, and the challenges organizations face in achieving mutual commitment. They discuss the role of leadership in fostering social contracts, the significance of building a brand voice, and the implications of personal branding in a digital age. The conversation also touches on the dangers of persona overlap, the navigation of the surveillance economy, and the need to overcome fear to foster growth within corporate structures. Website: brandtherapy.coach, mrkd.dj

In this episode of Unlocked, Skot Waldron and Jim Carlough delve into the intricacies of leadership, discussing how leaders are developed rather than born. They explore the importance of compassion, empathy, and integrity in leadership, as well as the role of adaptability and humor in fostering a positive workplace culture. Jim shares personal anecdotes and insights from his career, emphasizing the significance of understanding team dynamics and the six pillars of effective leadership. Website: www.jimcarlough.com

In this powerful episode, we sit down with Lailan Bento—a trailblazing real estate broker, community advocate, and proud Native Hawaiian—who brings a unique perspective shaped by politics, culture, and a lifelong commitment to mentorship.Lailan shares her journey from growing up surrounded by the Aloha spirit to transforming lives through real estate and public service. Her story weaves together cultural integrity, leadership with heart, and the role of mastermind communities in elevating personal and professional growth.Whether you're navigating your own career path, building a business, or simply seeking inspiration from women leading with purpose, this episode delivers practical wisdom for all stages of life. From embracing change to staying rooted in values, Lailan reminds us that community connection and mentorship can drive profound impact.Guest Links & Additional Episode Mentions:Website: https://lailanbento.com/Instagram: https://www.instagram.com/lailanbento/ Want to be a guest? If you have a mentor moment that could inspire someone else DM us GUEST on Instagram, or Apply to be a guest here: https://www.ranialfers.com/apply-to-be-a-guest/Connect with our community on: https://www.instagram.com/workingwomenmentor/

In this episode of Unlocked, Dr. Hillary Cauthen, a clinical sports psychologist, discusses the intersection of sports performance and mental health. She emphasizes the importance of mindfulness, emotional regulation, and creating supportive environments for athletes and leaders alike. Dr. Cauthen shares her personal experiences with toxic sports culture and the need for accountability in leadership roles. The discussion also touches on the impact of parenting on athletic development and the necessity of teaching emotional intelligence from a young age. In this conversation, Dr. Cauthen and Skot Waldron explore the intricate dynamics of youth sports, mental health, and leadership. They discuss the challenges faced by young athletes, the importance of accountability in leadership, and the impact of trauma on individuals. The conversation emphasizes the need for a supportive environment that fosters emotional well-being and resilience, both in sports and corporate settings. Dr. Cauthen shares practical strategies for managing stress and enhancing performance, advocating for a culture that values stillness and reflection. Website: www.txopps.com

Most leaders think hiring is about resumes. It's not. In this episode of No Broke Months, Dan Rochon tells the raw story of hiring four CFOs in six months—and what finally made the fourth one thrive. It's a lesson in culture, clarity, and leadership. You'll learn why the right person makes the job feel effortless, how to define your company culture using one question, and why your vision, values, and expectations must align. If you're growing a business, building a team, or striving to lead with purpose—this episode is your blueprint.What you'll learn on this episodeThe Wrong Hire Doesn't Mean the Person Is Wrong—Just That They're Wrong for YouThe One Question That Defines Your Culture: “How do I like to be treated?”Why the Right Person Makes the Job Feel EasyThe Scarlet Framework – Self-Starter, Competitive, Assertive, Relationship-Based, Learning-Based, Team PlayerHow to Align Vision, Mission, and TalentLeadership vs. Management – Leaders inspire; managers maintainWhy Clear Expectations Are Non-Negotiable – You can't lead what you don't defineTracking Wins and Failing Forward – Create a culture of ownership without guiltEmotional Safety Matters – Your team should feel supported, not shamedPersonal Reflection Fuels Leadership Growth – Ask: What inspires me? and journal your way to clarityIf you're tired of turnover, misalignment, and team drama—it's not just a hiring problem. It's a leadership opportunity.Teach to Sell isn't just about sales. It's about influence—the kind that builds high-performing teams, attracts aligned clients, and creates a culture that lasts. This book is your guide to becoming the kind of leader people want to work with and buy from.Preorder Teach to Sell today and start building a business—and a team—that never has another broke month. https://www.nobrokemonths.com/teach-to-sell-preorderResources mentioned in this episodeTeach to Sell: Why Top Performers Never Sell And What They Do Instead – Dan's upcoming book focused on transforming the sales industry through influence, not pressure.The Scarlet Hiring Framework: A tool for identifying top talent that aligns with your leadership style.CPI Community: A place for sales pros and business owners to create consistent, predictable income through leadership and systems. To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

In this episode of Grow a Small Business, host Troy Trewin interviews Penny Burke, Director of WhereTo Research, shares her inspiring journey of growing the company to $12 million in revenue and leading it through a successful merger with a global firm. She highlights the importance of strong people skills, strategic thinking, and staying passionate about business. Penny also reflects on her early days in advertising and how those experiences shaped her leadership style. This episode offers valuable insights into sustainable growth, effective leadership, and staying true to your values in the business world. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Penny Burke, one of the hardest things in growing a small business is managing time, especially balancing business development ("hunting") with project delivery ("cooking and eating"). She explains that in a project-based business, it's challenging to constantly juggle winning new work while also delivering high-quality outcomes. Additionally, she emphasizes that people management — hiring the right team and dealing with performance issues—is another tough but crucial aspect of sustainable growth. What's your favorite business book that has helped you the most? Penny Burke's favorite business book that has helped her the most is "How to Win Friends and Influence People" by Dale Carnegie. She considers it a classic and values its timeless insights on building strong relationships and effective communication—key skills in both leadership and business growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Penny Burke does not recommend any specific podcasts or online learning tools to help grow a small business. She mentions that her husband uses such resources more than she does, and she personally prefers listening to music during her downtime instead of engaging with podcasts or similar tools. What tool or resource would you recommend to grow a small business? Penny Burke emphasizes the importance of market mapping as a methodology rather than a specific tool. She recommends identifying where your business can play, where it can win, and where you can build your fame. This market-focused thinking helps small businesses define their niche and develop a strong positioning strategy, which is critical for growth. What advice would you give yourself on day one of starting out in business? Penny Burke's advice to herself on day one of starting out in business is: "Just be good. Don't worry about size. Just whatever it is that you're going to do, do it really, really, really well." This highlights her focus on quality and excellence over rapid growth. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: The only thing I've ever wanted to be is good, and not just good, but great – Penny Burke Success is about working on great projects, attracting great people, and delivering great outcomes." – Penny Burke People like working with good people; don't underestimate the power of being one." – Penny Burke  

What if the thing that changes your life starts with a pizza box?In this inspiring and down-to-earth episode, I sit down with Mark McNally, founder of Filters Direct USA, DJ-turned-entrepreneur, and a true example of what it means to build with integrity. Mark shares his story of moving from Ireland to the U.S. with only $500, working his way up from an HVAC laborer to buying the company—and then launching his own direct-to-consumer air filter business from scratch (literally, with a pizza box prototype).We talk about the heart behind mission-driven entrepreneurship, how to lead values-first teams, and why your environment (and the air you breathe) could be the most overlooked factor in your health and success.What You'll Learn in This EpisodeHow Mark turned a cardboard pizza box into a physical product and a booming businessWhy values—not capital—create sustainable business growthHow your home air quality affects your energy, focus, and overall healthWhy every business owner needs to think about their environmentThe surprising mindset shifts that helped Mark scale without losing himselfHow to build a team that solves problems instead of creating themWhy vision, impact, and execution matter more than having all the answersKey Takeaways✔️You don't need a perfect plan—you need to keep moving forward.✔️A good team solves problems before they reach your desk.✔️Integrity is doing what's right when no one's watching—including in HVAC.✔️Stop overlooking your air quality—it affects everything from mood to focus.✔️You're not being buried—you're being planted.✔️Success is built on work ethic, humility, and vision—not hype.✔️Change your filter. Change your air. Change your life. Timestamps[00:00] – Welcome: What if your environment is blocking your next breakthrough?[03:00] – Meet Mark: From Ireland to Florida with $500 and a suitcase[06:00] – Starting with nothing—and landing a job in HVAC[09:00] – Working his way up to co-owning the company[10:00] – How COVID inspired a new idea: Filters Direct USA[13:00] – From pizza box prototype to reusable product[16:00] – The mindset behind Mark's success: curiosity, vision, and resilience[21:00] – How to build team culture with integrity and clarity[24:00] – How to get your time back and scale responsibly[26:00] – Why every entrepreneur needs to check their environment[30:00] – The impact of indoor air quality on your health[38:00] – Environmental design + wellness: what you can do now[43:00] – Tidy Oceans: how Filters Direct gives back with every purchase[47:00] – Vision, values, and vertical integration: what's next for Mark[52:00] – The 3 life lessons Mark would give his younger self[57:00] – Final thoughts: business, purpose, and living the legacyChoose Your Next Steps:Check the air filters in your home—right now.Reflect on how your environment is supporting or sabotaging your health.Ask: What's one area in your life or business I can clean up, simplify, or improve this week?DM me @itsgeorgebryant or Mark @markmcnally and tell us what you're shifting!Connect with Mark McNally & Filters Direct USAWebsite: filtersdirectusa.comInstagram: @filtersdirectusaTikTok: @filtersdirectusaUse code: IRISH50 for 50% off your first orderJoin The Alliance  – My Relationship Beats Algorithms™ community1:1 Coaching – Build your business with clarity, simplicity, and impactLive Events – Get in the room: mindofgeorge.com/event

On today's episode, Andy answers your questions on what's the best way to learn how to have direct conversations at work to be effective, how to reignite your personal passion when you feel you have spent too much time at your job, and how to reshape the culture at your business when it feels like there's nothing you can do about it.