In today's episode, it's a pleasure to welcome Apoorva Sudarshan, Manager of Strategic Accounts at Mixpanel. Although we focus on metrics in customer success, Apoorva is such an interesting woman and I'm grateful we also talked about the work-life balance, customer success as an 'unconventional' career; and the tips for achieving happiness in your career. How to decide what to measure, how to interpret metrics and how to know the best actions based on the data? Apoorva is sharing what type of metrics you should be measuring in your customer success department: - Value moments for your customers - Customers' satisfaction - Engagement with your brand We also talk about: - Customer success as an 'unconventional' choice - Keeping track of your wins - How to achieve happiness in the role - The required effort for balancing work and life My favourite learning from Apoorva is: 'You are more than your working hours .' Connect with Apoorva: https://www.linkedin.com/in/apoorva42/ About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. Follow: - womenincspodcast.com - LinkedIn: https://www.linkedin.com/company/womenincspodcast - https://www.linkedin.com/in/mspilley/ - Instagram: @womenincspodcast Join the Women in Customer Success Network: https://join.slack.com/t/womenincs2020/shared_invite/zt-m3q3pkio-fgk0ssR6gHzoOEEdwa2f3g If you like this episode, you will also like: 08 - Customer Success Happiness - Shanta Bodhan 09 - How to Identify a Talent - Michal Harel 11 - The Future of Customer Success - Jill Favro Sawatzky 14 - A Journey from Science to Customer Success - Daphne Lopes 19 - How to Be a CSM Your Clients will Adore - Katie Sloop 23 - 2020 for Working Parents: a jOURNEY FROM pregnancy to WFH with Kids - Angela Guedes 26 - How to Lead in Harmony with Your Purpose - Sydney Strader 34 - How to Be a Boss of Your Career - Emilia D'Anzica 36 - How to Become an Expert on Yourself - Ronni Gaun 53 - How to Grow in Your Customer Success Role - Sindy Brucher-Sharma
It's Part 2 of our series on "Healthy Church by the Numbers" and we're diving into the front door and connections metrics you should be tracking. In this episode, Tony and Amy are bringing practical wisdom on how you can effectively track your attendance, online engagement, front door reach, and spiritual growth. For the full episode transcript, links mentioned during the show, and to download the Leader Conversation Guide, visit this episode's Show Notes at theunstuckgroup.com/episode221. Join the Live Conversation on Social Media If you're listening on Wednesday, when the episode first releases, join the live conversation The Unstuck Group's team will be having on social media about this week's topic. We use hashtag #unstuckchurch on Twitter. Or you can join in on Facebook. Ask your questions and add your comments about the topic. If you're catching this episode later, you can still join in! Just tag us @unstuckgroup or use #unstuckchurch, and include [episode 221] in your post for reference.
How do you know if your marketing is working for your remodeling business? It's all about the metrics! In this week's episode, Spencer dives into the most important high-level marketing metrics that your remodeling business should be focusing on. Learn more about website traffic, raw leads, and closed customers, and more! https://info.builderfunnel.com/builder-funnel-radio/critical-marketing-metrics-remodelers-need-to-track
If you're curious about the differences between B2B and B2C Product Management, we've got you covered. Join us as we welcome today's guest, Spotify Senior Product Manager Aisha Ishak, for a deep dive into the different responsibilities, metrics, and skills required for these two types of Product Management. This episode is brought to you by ThoughtSpot, the modern analytics cloud company helping you build your business on data with consumer-grade, search and AI-driven analytics. Build stickier product experiences by embedding ThoughtSpot Everywhere's interactive analytics interface directly into your data app or product. No more delayed release cycles or incremental UX improvements. Visit thoughtspot.com/everywhere to get started for free today.Get the FREE Product Book and check out our curated list of free Product Management resources here
Following on from our look inside marketing design at Dropbox, in this episode we zoom in on HelloSign and learn how it functions as part of Brand Studio after being acquired, as well as the things Berenice has learned from the acquisition. Plus, we learn about how the HelloSign team uses our season sponsor Webflow for their marketing site, and why the switch to Webflow is one of the projects Berenice is most proud of.This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflowLINKSFollow Berenice on TwitterAnd on InstagramBerenice's siteCheck out Hello SignListen to/watch the Dropbox episode!TIMESTAMPS 0:00 - Introducing HelloSign1:55 - The early days of design at HelloSign5:50 - Design at helloSign after the acquisition7:55 - How Berenice and HelloSign fit in to the Brand Studio team13:20 - Creative review meetings & design collaboration17:30 - The HelloSign brand20:10 - Project planning & kickoff25:20 - The landing page design process29:00 - Using Webflow for the marketing site31:00 - Collaboration with Marketing34:25 - How Berenice's role has changed over the years37:15- Metrics & responsibilities41:20 - Advice for a designer getting acquired44:45 - Moving the HelloSign site to Webflow50:00 - Do me a favor?
What are good business level objectives (BLOs) besides conversion rates? Who is responsible for defining them? Who needs to report and who is held accountable?We invited John Kelly, Sales Engineer at Dynatrace, to answer those and even more questions. John – aka Tech Shady - has been helping our customers over the past years to implement business level reporting for their critical applications. It was exciting to hear that there is much more than your classical availability or conversion rate business metrics. The one we think is really excited is Engagement Rate. So – tune in and learn for yourselfShow links:John Kelly on Linkedinhttps://www.linkedin.com/in/john-kelly-b22b992/John Kelly on Twitterhttps://twitter.com/JohnKelly17
Lumberjack chic and yellow wool suits, a massive discussion about how to combat misinformation in podcasts, human nature, and how mental health affects decision making even when you are a skilled critical thinker. Have you added your show onto Amazon Music? You are missing out if you have not! Add your show to Amazon Music. Thank you so much for your sponsoring the show
Dennis Yu's mission is to create a million jobs. Not just any jobs, but meaningful work for digital marketers who get certified and progress at the same time. $500 a month in the Philippines, Pakistan, and Nigeria is life-changing money. Real estate agents, mortgage brokers, doctors, and other local service businesses, following the direction of the most respected figurehead in their industry, purchase implementation packages that are serviced by our network of agency owners. These agency owners never need to sell, because of our relationship with the figureheads of each industry. They manage their client relationships and the workers performing tasks in our “Content Factory”. None of this would be possible without the generous support of partners such as DigitalMarketer, Social Media Examiner, Fiverr, GoDaddy, Keap, OmniConvert, Onlinejobs.ph, Tom Ferry, Barry Habib, and others who believe in training up millions of digital marketing professionals. Dennis has managed campaigns for enterprise clients like The Golden State Warriors, Nike, and Rosetta Stone. He's an internationally recognized lecturer in Facebook Marketing and has spoken over 730 times in 17 countries. Dennis has been featured in The Wall Street Journal, New York Times, LA Times, National Public Radio, TechCrunch, Fox News, CNN, CBS Evening News and co-authored “Facebook Nation” – a textbook taught in over 700 colleges and universities. He's a regular contributor to Adweek's SocialTimes column and is published in Social Media Examiner, Social Media Club, Tweak Your Biz, B2C, SocialFresh, and Heyo. Dennis has held leadership positions at Yahoo! and American Airlines and studied Finance and Economics at Southern Methodist University and London School of Economics. He ran collegiate cross-country at SMU and has competed in over 20 marathons including a 70-mile ultramarathon. He was ranked as the number one speaker of the conference at the PPC Caesar's Award 2018. Besides being a Facebook data and ad geek, you can find him eating chicken wings or playing Ultimate Frisbee in a city near you.|Dennis YU|www.themasterpresentation.comTwitterFacebook|JakeGallen|InstagramTwitterFacebookLinkedin|TimeStamps|0:00 - Introduction4:45 - Who is Dennis yu?8:00 - Facebook Ads13:00 - Amplify Social Prood18:14 - Quality Metrics25:20 - Instagram28:00 - Blitz Metrics35:00 - Delegating Work46:00 - Chiro Revenue52:00 - Micro Niches57:00 - Podcasting01:00 - Public Speaking01:05 - What does Las Vegas Mean to You?|LISTEN and SUBSCRIBE to the platform of your choice|-Apple Podcasts-Spotify-Google Podcasts-Amazon Podcasts-Youtube (VIDEO RECO
In this episode ECD Liz Gilmore takes us through the Brand Studio team structure at Dropbox and shares details on how she got buy-in from leadership and the team itself to restructure and implement a refined brand identity system to streamline things for Dropbox's next phase of growth.This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflowLINKSFollow Liz on InstagramCheck out Dropbox TIMESTAMPS0:00 - A little about Dropbox1:55 - The 'end-to-end' approach to brand at Dropbox4:00 - Brand studio team structure10:15 - Getting buy-in for a team structure change14:15 - The work involved in See, Buy, Use17:45 - Collaboration with Marketing on the homepage23:50 - A product strategy approach to a website25:25 - The design and development process for the homepage30:20 - Experimentation and optimisation32:25 - Making a visual identity system flexible35:00 - Working with agencies37:20 - Metrics of success44:00 - Project management at Dropbox47:00 - What's next for Brand Studio52:00 - Takeaways
Knowing your numbers is something a lot of business owners avoid. What is it about numbers that's so intimidating? Even as a total self-proclaimed analytics nerd who's obsessed with strategy and tracking and all things metric-oriented… there IS something vulnerable about stripping away the vanity metrics or the social media facade to only look at the black and white numbers and what they have to say about the health of your business. I'll be walking you through the 6 must-know metrics for you as a business owner. Are you ready to dive on in and talk numbers with me? GOAL DIGGER FB COMMUNITY: https://www.facebook.com/groups/goaldiggerpodcast/ GOAL DIGGER INSTAGRAM: https://www.instagram.com/goaldiggerpodcast/ GOAL DIGGER SHOWNOTES: jennakutcherblog.com/metricshelp
As an English major, Orin Herskowitz was an unlikely candidate for the science heavy world of technology transfer. However, after overcoming the initial imposter syndrome he felt when he became part of the technology transfer team at Columbia University, he realized that the field requires people with a wide range of skill sets, and he quickly found his feet. As Orin explains today, universities have four main purposes; training the next generation of world leaders, pushing boundaries of knowledge through basic research, engaging with local communities, and driving change in the outside world. Columbia Technology Ventures (CTV) is able to create a very meaningful impact outside its walls through the approximately 200 patents, 120 commercial license agreements, and 15 to 30 new companies that it brings to fruition every year. In addition to these incredible metrics, they also have a Lab to Market Accelerator Network, programs with a strong focus on diversity and inclusion, a podcast hosted by Orin, and close relationships with numerous external organizations. Tune in today to find out more about the work going on behind the scenes of this transformative institution! In This Episode: [00:53] What Orin's educational and professional journey has consisted of up until today. [03:11] Why Orin went to work at the Boston Consulting Group, and how this led him to the field of technology transfer. [06:03] Imposter syndrome that Orin struggled with when he went to work in Columbia's technology transfer office. [06:43] The realization Orin had about the value he brought to tech transfer. [07:46] Categorizing Columbia's approximately 400 inventions per year. [08:42] Patents, license agreements, and new companies coming out of Columbia Technology Ventures (CTV) each year, [09:29] How CTV's focus, and thus Orin's role, has expanded over the years. [11:36] The “economic miracle” of Boston. [12:29] Columbia's Lab to Market Accelerator Network, and how it originated. [15:52] Four new Accelerators that Columbia launched this fall. [16:48] Metrics which highlight the success of the Lab to Market Accelerators. [19:15] How core staff and support staff are distributed throughout CTV. [20:43] The CTV program which focuses on diversity and inclusion, and how they are hoping to expand it. [22:47] Assumed privileges in the technology transfer realm, and how CTV is trying to help those without them. [23:57] Orin's motivation for starting a podcast. [26:25] I share what inspired me to launch Tech Transfer IP. [30:44] Constraints that many technology transfer offices, particularly at smaller universities, struggle against. [33:40] The four purposes of universities. [34:51] How Columbia is fulfilling its obligation to drive meaningful impact in the outside world. [36:15] Multifold benefits that arise from engaging with institutions outside of the university setting. [36:53] Some of the organizations that Columbia has a close relationship with. [38:35] Orin shares one of CTV's biggest success stories. [43:19] A challenge being faced by CTV, as well as many other technology transfer offices. [45:18] The collaborative nature of the technology transfer field. [46:59] Orin's involvement with AUTM, and the value he sees in this organization. [47:47] Other groups within and outside of the technology transfer realm that Orin is involved with. [49:26] Gratitude that Orin feels for his team and his job. Find Orin: Email
Libsyn has a new CEO! Are Google Podcasts moving to YouTube Podcasts? What's changed regarding automatic downloads with iOS 14.5 or later, video podcast insights! Tips for remaining anonymous doing your podcast and some super surprising numbers for our mean and median download stat numbers! SIGN UP FOR OUR WEBINAR: IG Reels: Content Creation and Metrics for Podcasters Audience feedback drives the show. We'd love for you to contact us and keep the conversation going! Email firstname.lastname@example.org, call 412–573–1934 or leave us a message on Speakpipe! We'd love to hear from you! SIGN UP FOR OUR NEWSLETTER HERE! Quick Episode Summary :13 Intro 3:22 PROMO 1: 3:48 Rob and Elsie conversation Pretty busy week for PR coming from Libsyn New CEO! PODGO acquisition! Advertisecast CPM for October! Someone got Rob's reference from episode 205 - Elsie still has no idea what it is Is Google Podcasts moving to YouTube podcasts? We got the answer from the source What exactly has changed regarding automatic downloads with iOS 14.5 or later Thoughts on chapter and graphics added to an episode audio file 22:42 PROMO 2: The Business Side Of Music Elsie corrects herself and gives appropriate credit About sharing your Apple ID with a 3rd party service Ah yes, The FB source HTML issues in my show notes! VBR strikes again How can a podcaster remain anonymous? 50:26 PROMO 3: Legends From The Pacific 51:08 Stats: mean and median Where have we been Where are we going? Featured Podcast Promo + Audio PROMO 1: Video Fuzzy PROMO 2: Business Side of Music PROMO 3: Legends From The Pacific Thank you to Nick from MicMe for our awesome intro! Podcasting Articles and Links mentioned by Rob and Elsie Leave us voice feedback! Liberated Syndication Announces Bradley Tirpak as CEO Liberated Syndication Announces Acquisition of PODGO Liberated Syndication Reports October Podcast Advertising Rates Tae's podcasts: here and here IG Reels: Content Creation and Metrics for Podcasters HELP US SPREAD THE WORD! We'd love it if you could please share The Feed with your Twitter followers. Click here to post a tweet! If you dug this episode, head over to Podchaser and kindly leave us a review and follow the show! Follow The Feed wherever you listen to audio! → Follow via Apple Podcasts → Follow via Google Podcasts → Follow via Spotify → Here's our RSS feed! FEEDBACK AND PROMOTION ON THE SHOW You can ask your questions, make comments and create a segment about podcasting for podcasters! Let your voice be heard. Download The Feed App for iOS and Android Call 412–573–1934 Email email@example.com Use our Speakpipe Page
Is your business healthy? How do you know? For a small business, it can be hard to tell which metrics really matter. You can lose yourself down endless rabbit holes of analytics — without really gaining any useful insight. And as your business grows, the complexity of data grows too. Maybe the most useful question […] The post MBA1919 What Metrics Should You Track in Your Business? appeared first on The $100 MBA.
This week Randy Gerber shares how entrepreneurs and leaders can help their team focus on metrics beyond profit and loss in order to increase performance and overall organizational success. Listen in as Deborah and Randy discuss how purpose plays into goals, what to do when you're not seeing results, and how passion increases growth. Born and raised in Buffalo, New York, Randy knew he was called to do something different. He moved away from his family and the wings at Barbell Bill Tavern (his favorite food to this day), to attend The Ohio State University where he graduated from the Fisher College of Business. Bypassing the "safety" of a corporate career, he founded his own business in 1991. Gerber, LLC is a professional services business focused solely on improving the business and overall happiness of first-generation entrepreneurs. His holistic approach integrates his clients' personal ideas and aspirations with their business, life and financial goals. His business has 16 employees and has served over 200 clients. Randy is publishing his first book, "The Integrated Entrepreneur: Achieving Happiness in Relationships, Business & Life" a decade-long project his friends teased would never get done. But it will be worth the wait. It describes how first-generation entrepreneurs can integrate work demands with the many personal relationships in life throughout the five stages of success and two stages of temporary failure. Citing personal experience and real-world examples, Randy's book is a must-read for any entrepreneur seeking the clarity and direction to be a success in both business and life. You can connect with Randy in the following ways: https://twitter.com/GerberClarity https://www.facebook.com/GerberLLC https://www.facebook.com/gerberemerging https://www.linkedin.com/company/gerber-llc/mycompany/ https://www.instagram.com/gerberemerging/ Are you a CEO dealing with change? Part inspiration, part strategy, I've created this resource for CEO's who leading their team through a rapid transition and looking for a resource and guide to help them stay confident, focused, and a mentor for others. You can download it here: https://mailchi.mp/coviellocm/the-ceos-compass See omnystudio.com/listener for privacy information.
Nothing empowers a team to achieve and excel like putting your numbers under a microscope and tracking them consistently. Unfortunately, the real estate metrics tracking products of the past were broken and made it harder for us to have the numbers and analytics at our fingertips. Today we're joined by a team leader and entrepreneur who created a great metrics system that everyone on the team can wrap their heads around, and take action on. How does Real Estate Traction work, and how does it help teams achieve their goals? In this episode, founder and owner of Montreal's Elite Real Estate Group, Logan Boyce walks us through his metrics tracking dashboard and system, and why it's such a powerful tool for teams.Three Things You'll Learn In This Episode - How to create a metrics tracking system people will actually useIs it possible to have a great system without massive, confusing spreadsheets?- Why a good metrics system helps with coaching How can team leaders use metrics tracking to drive performance and accountability? - Why your metrics tracking is only as as good as your input consistencyWhat's the one mistake teams make with their metrics tracking and how do we avoid it?Guest Bio- Logan is an entrepreneur, leader and the owner and founder of Montreal's Elite Real Estate Group and Flip Your City. With 120+ Transactions and 40M+ in volume, Montreal's Elite is a dominant force in real estate in Montreal.For more information on Real Estate Traction visit https://realestatetraction.com. Head to dashboard.kwelite.com to see how we track our numbers.
Brought to you by CSMi – https://www.humacnorm.com/ptinquest Learn more about/Buy Erik's courses – The Science PT Support us on the Patreons! Methodology over metrics: current scientific standards are a disservice to patients and society. Van Calster B, Wynants L, Riley RD, et al. JOSPT. 2021;138:219-226. doi:10.1016/j.jclinepi.2021.05.018 Due to copyright laws, unless the article is open source we cannot legally post the PDF on the website for the world to download at will. That said, if you are having difficulty obtaining an article, contact us. Music for PT Inquest: “The Science of Selling Yourself Short” by Less Than Jake Used by Permission Other Music by Kevin MacLeod – incompetech.com: MidRoll Promo – Mining by Moonlight
Having a full understanding of your business health is vital. If you don't keep accurate track of the impact of your marketing efforts, how do you know where to allocate time and resources? In this episode, I'm going to talk about a new metrics app for Shopify that is making life easier for anyone advertising on Facebook, Instagram, and more. Follow Host Orlando Rios: Twitter: @OrlandoRios Instagram: @IMOrlandoRios LinkedIn: Orlando-Rios Please subscribe, share, and rate this show! Visit https://dropkickads.com and use code ULTIMATE for 10% OFF any service.
When Loom rebranded recently they handled it all internally. In this episode you'll learn about how they tackled this process (and the 2500 logo options they created along the way) as well as more about the ways the brand and product design teams work together to ensure a seamless experience for their users.This season is proudly sponsored by Webflow! Try out the no-code site building tool for yourself right here: http://charli.link/imdpod-webflowLINKSFollow Stewart on TwitterCheck out Loom TIMESTAMPS 0:00 - About Loom 1:50 - Team structure at Loom 7:30 - The benefits of in-house brand design 10:10 - Areas of focus for the brand design team 12:25 - Infusing brand in the product 18:40 - Tools at Loom 20:30 - Metrics of success and testing 26:15 - Building the marketing site 27:40 - The Loom brand 30:10 - The rebrand project 37:15 - How the team collaborates on a project 44:20 - Current challenges 46:40 - "It's only software"
Connor Gross sold his first company for seven figures when he was in college.A year later, he's co-founded another company, Respoke Collections, and advises e-commerce companies on how they can level up their strategy.In this episode, Connor takes Matt through the three stages of the e-commerce funnel and shares the strategies he's found most successful in getting both top-of-funnel ads and post-purchase upsells to convert. Like this episode? Be sure to subscribe, leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review, and share the pod with your friends! You can connect with Matt Bilotti and Connor on Twitter at @MattBilotti, @c-gro, and @DriftPodcasts.
Eliza De Pardo is the founder of her eponymous advisor consulting firm, which works with mid-to-large-sized independent advisory firms. Eliza takes a unique focus on the human capital issues that arise as advisory firms scale and believes that attracting, retaining, and developing the firm's people is the biggest key to long-term success. Listen in as we discuss why the ability to attract and serve clients is crucial for firms to scale to the first $1 million of revenue, but is less important as the firm reaches and exceeds the $3 million mark. Eliza also shares why the advisors who are most effective at moving away from client-facing work have the most success scaling up, some of the key business metrics that firm owners should be monitoring as they grow, and why most advisory firms need to learn to hire sooner—but not necessarily faster. For show notes and more visit: https://www.kitces.com/254
Marketers are lying to themselves and their sales teams. They complain when sales can't seem to close their MQLs into won opportunities, but let's face it, the leads don't close because they're anything but qualified. It's the reason sales have such disdain for marketing. Instead of trying to flood sales with as many email addresses as you can, you should be trying to filter them the highest intent leads out there—the 1% that are ready to buy. We're talking about demand generation in dark social. But how do you measure that? How do you know it's working? In this episode, Chris talks with Ray Rike about how to optimize for high intent leads and the metrics that will tell you if you're doing it properly. Thanks to our friends at Hatch for producing this episode. Get unlimited podcast editing at usehatch.fm.
BRX Pro Tip: Are Your Metrics a Crutch Stone Payton: [00:00:00] And, we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton. Lee, today’s question may be a little bit counterintuitive, meant to challenge, but I think it’s an important question. Are your metrics a crutch? Lee Kantor: [00:00:15] Yeah. In today’s […]
Are you transitioning from being a passive investor to being an active one? Are you an LP who wants to jump into a GP role? Or are you new to real estate investing? Then today's episode with Paul Shannon of Red Hawk Investing will surely add so much value to you! Today's show is also hosted by seasoned real estate broker and podcast host David Robinson.Paul starts by sharing how he started his real estate journey. Paul tried investing in traditional investments like stocks first before he realized that alternative investments like real estate will help him achieve his goals more. And just like most people, Paul's goals are to retire early and have time freedom. Today, Paul shares details of his current deal and he also gives valuable metrics that are helpful for active investors. Enjoy the show!
It has been a while since I dedicated a podcast to data-driven supply chains, so I reached out to Baskar Radhakrishnan, a Senior Director at NTT DATA Services to invite him to come on the podcast to discuss them.We had a wide-ranging conversation covering what data drive supply chains are, and some of their benefits; how to approach rolling out data-driven supply chains, and the future of supply chains. I learned loads, I hope you do too...If you have any comments/suggestions or questions for the podcast - feel free to leave me a voice message over on my SpeakPipe page or just send it to me as a direct message on Twitter/LinkedIn. Audio messages will get played (unless you specifically ask me not to).If you want to learn more about how to juggle sustainability and efficiency mandates while recovering from pandemic-induced disruptions, meeting growth targets, and preparing for an uncertain future, check out our Oxford Economics research report here.And don't forget to check out the 2021 MPI research on Industry 4.0 to find out how to increase productivity, revenues, and profitability for your operations. This global study examines the extent to which manufacturers deploy Industry 4.0 in their business and the benefits it brings.And if you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks.And remember, stay healthy, stay safe, stay sane!
Today, Joe Fairless is sharing the 7 metrics you should be tracking while raising money for a fund. He discusses the biggest challenge of funds, his best advice from what he's learned, how often to review metrics, and the one tool you need to maximize your efforts. Click here to know more about our sponsors: Deal Maker Mentoring | PassiveInvesting.com | FollowUp Boss
How we think of money and its place in our coffee shop's culture will have huge implications for how your staff either engage or disengage with the success of the store. The first step is to examine our mindset and then connect the metrics to meaningful outcomes. Today o shift break we will chat about how we can shift the conversation around metrics and money from secrecy to celebration. Related episodes: 311 : Why Your Coffee Shop Needs Open Book Management w/ Larry Chase 302 : Data's Roll in the Success of your Shop w/ Mark Calhoun and Jim Strarcev of Perfect Cube 009 : How to Approach Data and Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shops, baristas, and businesses 304 : Inside the Coffee Data Trends Breakout Report w/ Katie Von Der Lieth of the SCA Interested in consulting or coaching? Reach out! firstname.lastname@example.org Visit our awesome Sponsors! Elevated batch brew and so much more! Ground Control Cyclops Brewer The best espresso machines in the world! www.lamarzoccousa.com
It's understandable that, amid a flurry of pitch meetings and rejections, founders might find themselves mystified about what venture capital investors want. However, according to Bessemer Venture Partners operating partner Jeff Epstein, it's actually very simple: They want to see a business that has the potential to grow exponentially, some evidence of traction, and a concrete plan for further de-risking the enterprise. As you de-risk the enterprise, he explains, you create opportunities for larger fundraising rounds.
Episode 41: Moving the Goal Post-Mission & Metrics in a Surreal World Got Big Goals to Change Your World? Today we're looking at your goals inside out. Our special guest has a big goal he wants to achieve & he's sharing it along with some of the insights and approaches about how he goes about it. You see those metrics from your efforts, financials, analytics & social media. How do you----more---- equate attaining your goal in what seems to be a surreal & ever changing world….? Are you setting yourself up for success or failure? Listen in as we disseminate how effective use of Content + Brand + Mission + Stewardship can move that goal post...helping you to reach personal milestones…. & perhaps change the world. Get ready to level up your powder coater game! Featured Guest Links https://caliedoandsons.com/ https://www.instagram.com/caliedoandsons/ Featured Article https://www.julian.com/blog/vanity-metrics Free T-Shirt | Benco Exclusive Gift with Purchase https://bit.ly/bencotee Let's keep this relationship going...Get Show Downloads with Vault Access Starting as low as $1 per month. Support the show & get featured content. MPW swag, shoutouts & more. Become a patron https://patron.podbean.com/rosskote Feature your product or service! Become an affiliate. Reach the powder coating community direct. https://mauipowderworks.com/rosskote-podcast-sponsors/ Got a question about your powder coating biz? Grab an hour with us! https://mauipowderworks.com/shop/powder-coater-consult/ Add your job shop to the Powder Coating Near Me directory https://www.powdercoatingnearme.com/add-listing/ https://www.powdercoatingnearme.com/tips-for-managing-your-listing/ Find us. Apple | Google | Spotify | iHeartRadio | Pandora | Stitcher | Podbean Podcast Addict |PlayerFM | Deezer | Listen Notes | Soundcloud | YouTube
PrecisionLender's founder Carl Ryden likes to say "Data that doesn't lead to action is just trivia." Banks are great at measuring all sorts of things, but which metrics are really helping them improve performance and which ones are just ... trivia?
I sat down with Andy Culligan to nail down the process and discuss:- How to build a centralized ABM playbook from scratch- How to onboard and train sales on ABM programs properly- How to scale ABMRESOURCES6-Weeks ABM Playbook: https://fullfunnel.io/account-based-marketing-playbookFull-Funnel Insider - A Marketing Newsletter For B2B Marketers: https://fullfunnel.io/marketing-newsletter/Join our community for B2B marketers - The Trenches: https://sendfox.com/trenchesUpcoming events: https://lu.ma/fullfunnel/eventsFull-Funnel Marketing Content Hub: https://fullfunnel.io/blogHOW TO DEVELOP A CENTRALIZED ABM PLAYBOOK AND SCALING ABM: 5 STEP PROCESSHere is a 5-step process I use to develop a centralized ABM playbook for marketing and sales teams.1.
In episode 121 Erik and Kerel chat with Sharon Harris, Chief Marketing Officer at Jellyfish. During our conversation, we dive into Sharon's experience of growing up in a small town, her career journey, the evolution of the CMO role, and why metrics, measurement and transparency are key to an organization's DEI strategy. Follow Us: Newsletter: http://bitly.com/2QLEY8U Linkedin: http://bit.ly/2ZZUBxG Twitter: http://bit.ly/2Qp0SzK Instagram: http://bit.ly/2QLfEQc
Today's Co-Hosts: Ben Criddle (@criddlebenjamin) Subscribe to the Cougar Sports with Ben Criddle podcast:Apple Podcastshttps://itunes.apple.com/us/podcast/cougar-sports-with-ben-criddle/id996764363Google Podcastshttps://www.google.com/podcasts?feed=aHR0cHM6Ly93d3cuc3ByZWFrZXIuY29tL3Nob3cvMTM2OTkzOS9lcGlzb2Rlcy9mZWVkSpotifyhttps://open.spotify.com/show/7dZvrG1ZtKkfgqGenR3S2mPocket Castshttps://pca.st/SU8aOvercasthttps://overcast.fm/itunes996764363/cougar-sports-with-ben-criddle-byuSpreakerhttps://www.spreaker.com/show/cougar-sports-with-ben-criddleStitcherhttps://www.stitcher.com/s?fid=66416iHeartRadiohttps://www.iheart.com/podcast/966-cougar-sports-with-29418022TuneInhttps://tunein.com/podcasts/Sports-Talk--News/Cougar-Sports-with-Ben-Criddle-p731529/
Sometimes, people latch on to poor metrics when they can't find a good proxy for what they want to measure. And those poor metrics can lead them away from what they want to accomplish. In this solo episode, Spencer challenges the popular digital metrics of traffic and stickiness and explains how to find your "smoking gun" metrics instead. Article: The Vanity of Nonprofit MetricsArticle: The Surprising Truth About Digital Metrics for NonprofitsService: Health Nonprofit Digital Diagnostic
An airhacks.fm conversation with Jason Lee (@jasondlee) about: C-64, assembly and Basic, the talking ghostbusters game, a DOS screen saver, the Run Magazine, buying a 286, installing early version of PostgreSQL, starting with Pascal, C, COBOL and PHP programming, working for WalMart on Decision Support System (DSS), providing support for cable modems, the great US robotics modem, 36 kBs vs. 54 kbS speed, building a FoxPro C++ system for a medical company, starting with JBuilder and Java Swing 1.1 and JBCL, porting C++ to Java, the jbInit method, Eclipse's refactoring was great, Embarcadero and Inprise, writing SOAP with Apache Axis, first opensource contribution, working with Federal Aviation Administration, starting with Glassfish v2 and Java Server Faces, Java EE and MicroProfile - productivity by constraints, the annotation driven Java EE 5, starting at Sun Microsystems to work for Glassfish v3, working on Glassfish admin console, starting at Netsuite and coming back to Oracle, starting at RedHat on Wildfly, working on WildFly MicroProfile integration, adding telemetry support for WildFly 25, Jakarta EE: integration vs. implementation, WildFly runs on Java 17 and supports opentelemetry, micrometer vs. MicroProfile Metrics, airhacks.fm episode 140 with Erin Schnabel about Micometer, Metrics and Quarkus, WildFly 26 will suport Jakarta EE 10, bootable WARs, Jason Lee on twitter: @jasondlee, Jason's blog: jasondl.ee
What we choose to measure can distort our organizations, impact our workforce, and hijack our attention and resources. Jerry Muller, professor emeritus of history at the Catholic University of America and the author of The Tyranny of Metrics, describes how that happens then offers a way to create metrics that matter.
In this episode we answer emails from Visitor 3050, Daniel, Chet, Jack, Jeff and Marc. We discuss risk-reward metrics and where to find them, corrections to modelling SWAN, using asset class analyzers, "bracketed rebalancing", adding gold to a portfolio and the bond breakdown of NTSX.Links:Portfoliocharts Risk and Return Analyzer: RISK AND RETURN – Portfolio ChartsDaniel's Portfoliovisualizer Analysis of SWAN: SWAN Backtest Portfolio Asset Allocation (portfoliovisualizer.com)SWAN compared with a 45/80 portfolio: Revised SWAN Backtest Portfolio (portfoliovisualizer.com)Optimized Portfolio Article re SWAN: SWAN - A Review of the Amplify BlackSwan ETF for Downturns (optimizedportfolio.com)Optimized Portfolio Article re NTSX: NTSX ETF Review - WisdomTree U.S. Efficient Core ETF (90/60) (optimizedportfolio.com)
HIGHLIGHTS00:31 Phillip's success in ecommerce and focus on email marketing05:30 Capture leads for insights into segmentation and core personas09:19 Speak differently to leads and customers10:30 iOS 15 updates: Metrics to look for are click rate and purchases 16:11 First party data for optimization and re-engaging users24:25 Optimism on the near future of email, SMS, and Tiktok28:09 Upcoming iOS 15 changes QUOTES03:25 "The way that I look at email and SMS is it's a modality for us to communicate with humans that are ultimately we want them to buy something. Insert whatever thing is. It could be in a shopping cart. It could be they buy something over the phone."06:07 "The smaller stores, I would say like under a mil a year in sales, all the avatar exercises are all well and good, but at the end of the day, fundamentally, it's what they need is very simple; they need to capture leads efficiently from all their paid and organic channels."17:37 "If we send a campaign every week, at what point after we've sent X amount to someone, do we say that this person probably is not interested in what we have to say or sell anymore?"21:00 "If we have amassed so many one-time customers that aren't becoming two-time customers, how do we unlock that? How do we unlock that customer journey and extract all of that opportunity that's literally hiding underneath the surface."29:40 "We just have to adapt to the new playing field. This happened with Facebook before, but again, you're not not going to advertise on Facebook because of Apple."You can connect with Phillip in the links below:Website - https://www.gotetra.co/LinkedIn - https://www.linkedin.com/in/emailautomationTwitter - https://twitter.com/thephilrivers
If you have a company and you are considering doing outbound, here is how you can run a test to see if it's a valid strategy you should adopt or walk away from. Enjoy! HERE'S WHAT WE COVER IN THIS EPISODE: - How you can quickly validate outbound in your company - Which segments of your list to start from - How to make your first emails better - A few ways to accelerate your growth with cold outreach - Metrics to validate your first 4 weeks of outbound campaign - How to choose the right methods for your campaign Remember that cold emailing is not here to compete with your best channel, it's here to help your best channel. If you are struggling to write your first cold email, listen to a couple of our teardowns (https://podcast.quickmail.io/category/email-teardown/). And if you have more than four weeks, our Cold Email Outreach Mastermind at https://course.quickmail.io/ will guide you so you don't get lost in the weeds. Happy cold emailing! Jeremy and Jack
Join our network at www.Bulletproof.Dental to stay in the know on all things Bulletproof! Bulletproof Dental Practice Podcast Episode 217 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Key Takeaways:Introduction Dental Intel Pre-appointment Metrics Patient-Growth Percentage Average Patient Value Hygiene Pre-appointment Percentage Same Day Treatment Acceptance Percentage Same Day Opportunity References: Mighty Networks: Bulletproof Dental Practice Summit 2022 Bulletproof Discounts Tweetables: Hygiene is the workhorse of the practice. Dr. Peter Boulden You shouldn't resent hygiene checks. Dr. Craig Spodak Never prejudge a patient. Dr. Craig Spodak
We probably should have talked about AE (account executive) metrics first. We've done SDR metrics, and we've done CS metrics, yet we haven't done AE metrics. That feels a bit off. But it's totally fine. We started where we started. "They can deal with it!" Jordan said. Obviously AE metrics are fundamental when aligning your "closers" to the rest of your revenue operation, so we have a ton of great metrics to go over today. Some you may know, while others may catch you off guard. This is a weird episode. We have a ton of fun. Jonathan-fish-tank-camera-level fun. Don't miss it! Follow the Hosts on LinkedIn: Jordan Henderson (Director of Revenue Operations) Brandon Redlinger (Sr. Director of Product Marketing) Jonathan Stevens (Sr. Marketing Operations & Automation Manager) Sponsored by: ringDNA | Transform your sales team into a high-performing revenue engine | www.ringDNA.com Explore the ringDNA Podcast Universe: Sales Enablement Podcast Selling with Purpose Podcast RevOps Podcast
The infrastructure that networked applications lives on is getting more and more complicated. There was a time when you could serve an application from a single machine on premises. But now, with cloud computing offering painless scaling to meet your demand, your infrastructure becomes abstracted and not really something you have contact with directly. Compound that problem with with architecture spread across dozens, even hundreds of microservices, replicated across multiple data centers in an ever changing cloud, and tracking down the source of system failures becomes something like a murder mystery. Who shot our uptime in the foot? A good observability system helps with that. On this sponsored episode of the Stack Overflow Podcast, we talk with Greg Leffler of Splunk about the keys to instrumenting an observable system and how the OpenTelemetry standard makes observability easier, even if you aren't using Splunk's product. Observability is really an outgrowth of traditional monitoring. You expect that some service or system could break, so you keep an eye on it. But observability applies that monitoring to an entire system and gives you the ability to answer the unexpected questions that come up. It uses three principal ways of viewing system data: logs, traces, and metrics.Metrics are a number and a timestamp that tell you particular details. Traces follow a request through a system. And logs are the causes and effects recorded from a system in motion. Splunk wants to add a fourth one—events—that would track specific user events and browser failures. Observing all that data first means you have to be able to track and extract that data by instrumenting your system to produce it. Greg and his colleagues at Splunk are huge fans of OpenTelemetry. It's an open standard that can extract data for any observability platform. You instrument your application once and never have to worry about it again, even if you need to change your observability platform. Why use an approach that makes it easy for a client to switch vendors? Leffler and Splunk argue that it's not only better for customers, but for Splunk and the observability industry as a whole. If you've instrumented your system with a vendor locked solution, then you may not switch, you may just let your observability program fall by the wayside. That helps exactly no one. As we've seen, people are moving to the cloud at an ever faster pace. That's no surprise; it offers automatic scaling for arbitrary traffic volumes, high availability, and worry-free infrastructure failure recovery. But moving to the cloud can be expensive, and you have to do some work with your application to be able to see everything that's going on inside it. Plenty of people just throw everything into the cloud and let the provider handle it, which is fine until they see the bill.Observability based on an open standard makes it easier for everyone to build a more efficient and robust service in the cloud. Give the episode a listen and let us know what you think in the comments.
We are wrapping up our construction series today with our third episode in this series, and focusing today on construction industry metrics and KPIs (Key Performance Indicators). Katina Peters, vCFO and Partner at PJS & Co CPAs, has gained extensive experience over 17 years in working with owners in the construction industry and understands the unique challenges for construction business owners. We discuss why they're important, where to find them and how you can leverage them in your own business.
Have you ever wondered how you can get your staff energized and highly invested in the success of your business? This is one of the struggles that a lot of coffee shop owners have. Turns out the best solution for this challenge is to give your staff a real stake in the outcomes of the business and trust them like partners. Today we will be exploring Open Book Management and The Great Game operating system with Great Game coach and trainer, Larry Chase! Since 1997 Larry Chase has been a craft brewer leading teams at some of the nations best breweries. All along the way he has studied finance eventually becoming a long time board member of the Brewers Association as the Treasurer and Finance Chair. His career has taught him how to break down complex topics into simple terms to train bring understanding to staff. He is now taking his decades of experience in both finance and leadership and helping businesses achieve success through Open Book Management as a Great Game of Business coach. On today's show we will be talking with Larry about this operating system and it power to involve, activate, and engage staff in impacting the core financial levers of your business. I find this way of management very promising for coffee shops and Larry does a masterful job of walking us through the what, why, and how of Larry teaches, supports and coaches businesses wanting to build a lasting healthy culture andÂ empower employees to make positive financial impacts on the business. We Cover: Open book reporting vs Open Book Management Creating great work cultures What makes up OBM? Tapping into peoples desire to learn Financial literacy Unlocking employee innovation Line of sight to impact the business The importance of reward Servant leadership How to take the first steps The learning curve of implementation Involving others Links: www.greatgame.com Larry Chase email: email@example.com Related Episodes: 302 : Data's Roll in the Success of your Shop w/ Mark Calhoun and Jim Strarcev of Perfect Cube 009 : How to Approach Data and Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shops, baristas, and businesses 304 : Inside the Coffee Data Trends Breakout Report w/ Katie Von Der Lieth of the SCA Visit our amazing Sponsors! www.prima-coffee.com/keys www.pacficfoodservice.com www.coffeefest.com
Dylan LeClair is the Head of Market Research at Bitcoin Magazine. In this conversation, we discuss bitcoin, on-chain metrics, funding rates, Bitcoin Futures ETF, long term holders, bull market price action, and what we should expect through the end of the year. ======================= It's time to stop paying capital gains taxes on your bitcoin -- and Choice is here to help. Choice is rebuilding the way bitcoiners approach retirement by making it possible to invest in bitcoin and 19 other digital assets inside your IRA. Right now, every time you make a trade, you have to pay capital gains taxes that can be as high as 37%. Choice enables you to trade real bitcoin, other crypto, and stocks without having to pay a dime in capital gains. The best part? They just released an iOS App, so you can open an account in less than 10 minutes and take control of your future from the palm of your hand. Join me and the 20,000 other bitcoiners who have started their tax-efficient stack, and open your Choice Account today. Search ‘stack sats' in the app store or visit www.choiceapp.io/pomp. And one more thing -- if you want to hold your own keys, Choice lets you do that too. Start stacking tax-efficient sats today and visit www.choiceapp.io/pomp ======================= Compass Mining is the world's first online marketplace for bitcoin mining hardware and hosting. Compass was founded with the goal of making it easy for everyone to mine bitcoin. Visit compassmining.io to start mining bitcoin today! ======================= LMAX Digital - the market-leading solution for institutional crypto trading & custodial services - offers clients a regulated, transparent and secure trading environment, together with the deepest pool of crypto liquidity. LMAX Digital is also a primary price discovery venue, streaming real-time market data to the industry's leading analytics platforms. LMAX Digital - secure, liquid, trusted. Learn more at LMAXdigital.com/pomp
Our Q4 Friday guest series continues with the great Justin Ray, perhaps the only *essential* follow in all of golf twitter. The premise of the chat was for Justin to edify us on some players who made significant improvements, or “leaps,” over the last year. We start with that, but then it quickly bounces around on a bunch of different, and interesting!, topics. We discuss the continued importance of distance, some strokes gained flaws, data walls at the majors, his beloved Houston Astros, the threshold for putting “proficient at Excel” on your resume, and much more. Thanks so much to Justin for his time and enlightening us.
Are you having trouble determining the effectiveness of your podcast? Check out this episode as Kerry Zarb shares her expertise on evaluating data and explains the importance of knowing your numbers to track and improve your performance. WHAT TO LISTEN FOR Critical numbers that matter in business Metrics that will help you understand your performance How to create a brand and monetize your podcast Where to find guests for your show Establishing the format and structure of the episodes RESOURCES/LINKS MENTIONED Clubhouse MatchMaker.fm PodMatch PodBooker Interview Valet ABOUT KERRY ZARB Kerry Zarb always loved to speak, educate and pour into other people. Since the beginning of her first podcast in April 2020 and going down the DIY podcast path, she learned such amazing information and made many mistakes, which had led her to help others achieve their audio goals for both personal and professional stages. She is the Director of Dental Business Solutions - Business Support for Dental Professionals, Zinc Business Solutions - BAS agent/Bookkeeper, providing support to SME's from cash flow to budgets and all ATO compliance needs. Kerry is also Founder of BizNation, Small Business Community, a Podcast for Micro and Small Businesses requiring the 101's getting started or operating their business. CONNECT WITH KERRY Website: Kerry Zarb Podcast: BizNation Podcast CONNECT WITH US Thinking about creating and growing your own podcast but not sure where to start? Visit GrowYourShow.com and Schedule a call with Adam A. Adams!
00:00 - Catch-up with Keith, Keith's introduction to Ray 10:36 - The usefulness of thyroid hormone supplementation, the problem with lab tests 14:05 - Is thyroid hormone supplementation natural? 16:53 - How does a person investigate thyroid hormone supplementation? Taking too much at once 22:30 - Amounts of thyroid to investigate (one grain = ~12.5 micrograms of T3 and ~50 micrograms of T4) 25:16 - Broda Barnes. Hypothyroidism: The Unsuspected Illness. 1976 "The proper dosage for any individual is the minimum needed to relieve symptoms. Most commonly, in adults, this is two grains; three grains sometimes are needed. rarely four grains may be required. The basal temperature may still be a little low. but one is treating symptoms, not temperature per se." 29:19 - T3 to T4 ratio 31:26 - Metrics to help a person gain autonomy with thyroid: pulse, cholesterol, temperature, edema, etc. 34:32 - Digestive problems and supplemental thyroid, low cholesterol, nitric oxide 37:54 - Keith's research on thyroid function and pollution, air conditioning 42:45 - Keith's social media, how to work with him 44:57 - Question: what does revere T3 do? 48:55 - The role of oysters and liver in nutrition, vitamin A, prealbumin (transthyretin) 48:55 - Question: high adrenaline, fear, CO2 55:33 - Question: thoughts on natural desiccated thyroid vs. synthetic? 01:03:57 - Question: thyroid hormone supplementation timing 01:04:46 - Question: how is Keith preparing for an inhospitable future for nonconformists 01:07:28 - Question: post-vaccine protection? Insensitivity to a dangerous therapy as a sign of a poor quality of life 01:13:29 - Question: how could estrogen make a person feel good? 01:18:12 - Question: what is the main problem with omega-3 fats? EPA as a COX-2 inhibitor, lipid peroxidation
Lance Armstrong is a legendary figure in professional cycling having won seven consecutive Tour de France titles but also a controversial figure facing scrutiny for the use of performance enhancing drugs. In this episode, Lance takes us through his meteoric rise to one of the most famous athletes in the world and his equally accelerated fall from grace. Lance describes how he persevered through his brutal diagnosis of testicular cancer before rattling off a historic run of seven consecutive Tour de France titles all while facing tremendous scrutiny for his alleged use of performance enhancing drugs such as EPO and cortisone. Lance opens up about his decision to come clean about his use of performance enhancing drugs, the remorse for how he treated other people during that time in his life, and the personal growth that's helped him emerge on the other end of that. Finally, Lance recounts some of favorite stories from his cycling career, reflects on his legacy, and explains how he stays fit at age 50. We discuss: What everyone wants to know—yes and no questions [2:15]; Lance's childhood and beginnings of a great athlete [4:15]; Lance's realization that he had a knack for racing after his first pro race at age 15 [13:00]; The move to cycling full time and a desire to compete in the Olympics [16:30]; Metrics tracked early in Lance's career and his time with Motorola team [20:00]; The grueling nature of the Tour de France and the beginnings of serious drug usage in cycling [27:00]; The impact of EPO on cycling performance [35:15]; Testicular cancer diagnosis—denial, torturous symptoms, and treatment [38:15] Livestrong is born [50:45]; Return to cycling post-cancer and a crossroad in Lance's career [53:45] Lance's rise to prominence in the late 90s and the growing use of EPO in the sport [1:00:00]; Racing in the early 2000's, blood transfusions, and rivalry with Jan Ulrich [1:12:00]; Retirement in 2005 and a comeback in 2009 [1:22:45]; Lance's decision to come clean and tell the truth [1:27:30]; Growth through downfall: learning from his mistakes and helping others after their own fall from grace [1:33:00]; Moving forward: Living his life, reflecting on his legacy, the state of Livestrong [1:42:30]; Turning back the clock: Advice Lance would give to his 15 year-old self [1:46:45]; Keeping fit at age 50 [1:51:00]; More. Learn more: https://peterattiamd.com/ Show notes page for this episode: https://peterattiamd.com/LanceArmstrong Subscribe to receive exclusive subscriber-only content: https://peterattiamd.com/subscribe/ Sign up to receive Peter's email newsletter: https://peterattiamd.com/newsletter/ Connect with Peter on Facebook | Twitter | Instagram.