Podcasts about service lines

Today’s headline news for Canadian IT solution providers: SonicWall is making its Gen 8 security platform available in virtualized environments for the first time with the launch of the NSv XS, a subscription-based virtual firewall purpose-built for MSPs and MSSPs delivering managed security to small and distributed environments. The NSv XS supports VMware ESXi, Hyper-V, KVM, AWS, Azure, and Proxmox and ships in three service tiers designed around recurring revenue models. The top tier adds co-managed security from SonicWall’s SonicSentry NOC team plus embedded cyber warranty coverage through Cysurance. SonicWall’s 2026 Cyber Protect Report found high and medium severity attacks surged 20.8% last year, and with 52% of enterprises now running most of their infrastructure in the cloud, the NSv XS is explicitly designed to close that gap. Huntress and specialty insurance firm Acrisure have launched a new cyber insurance program offering eligible organizations access to Cyber or Tech E&O policies with no deductible and a streamlined application process. Organizations running qualifying Huntress Managed EDR and ITDR solutions may benefit from simplified underwriting – demonstrating active security posture translates to better insurance terms. The two companies are positioning the program as a response to growing AI-driven cyber threats and an alternative to the traditionally complex process of securing adequate cyber coverage. Intruder has released its 2026 Attack Surface Management Index, based on anonymized data from 3,000 customers. The headline number: 26% of organizations have exposed MySQL databases, a known target for ransomware and data extortion. Midmarket companies in the 5,000-10,000 employee range take an average of 56 days to remediate exposures – nearly four times slower than small enterprises. Banks closed gaps in an average of 11 days; insurance and pharma firms averaged more than 40. The report frames this against the emergence of autonomous AI models capable of independently discovering zero-day vulnerabilities – which makes a 56-day remediation window a meaningful risk. ThreatDown has launched identity threat detection and response for MSPs, adding credential-based attack detection to its managed security stack. ITDR joins ThreatDown‘s existing endpoint protection capabilities as attackers increasingly target identity infrastructure rather than devices directly. Cycode has announced new capabilities for AI-driven development, declaring “shift left is dead” and repositioning its application security platform around the AI development lifecycle. The move reflects a broader rethinking of where security fits as AI-generated code accelerates development velocity and introduces new risk vectors. Toronto-based MSP roll-up AYCE Capital has acquired a cybersecurity advisory firm to anchor a portfolio-wide center of excellence in vCISO and managed security operations. The move signals a push to build differentiated security capabilities across its MSP portfolio rather than sourcing them piecemeal. MSPAlliance has launched new service lines under its Cyber Verify program, expanding the compliance and assurance framework available to managed service providers. The additions give MSPs more structured pathways to demonstrate security and operational maturity to enterprise and regulated-industry clients. Read Full Transcript Welcome to The Buzz from ChannelBuzz.ca, I’m Robert Dutt, today is Wednesday, May 13, 2026, and here’s what’s happening in the channel today. SonicWall yesterday announced the NSv XS, a new virtual firewall extending its Gen 8 platform to cloud environments, with managed service providers and MSSPs as the primary target. The product allows partners to deploy firewall security wherever customer workloads run – public cloud, private cloud, branch offices, and distributed infrastructure – under a management model designed for multi-tenant operations. According to SonicWall, the NSv XS carries the same Gen 8 security engine found in its physical appliances into a lightweight virtual form factor, which the company says closes a growing gap as customer environments increasingly span both physical and cloud boundaries that legacy appliances can’t follow. The announcement is a practical one for the channel: a cloud-native firewall with the Gen 8 engine that can be managed centrally simplifies both the sales conversation around security coverage and the operational overhead of delivering it across heterogeneous customer environments. Also yesterday, Huntress announced a partnership with insurance firm Acrisure to connect cybersecurity posture directly to cyber insurance outcomes for eligible organizations. Under the program, customers running the Huntress managed security platform can access Cyber and Tech Errors and Omissions policies through Acrisure with no deductible – with policy terms tied to the customer’s verified security posture rather than a generic underwriting baseline. According to Huntress, the program is built on the premise that organizations that have actually deployed layered security controls should not be underwritten at the same rates as those that haven’t. The arrangement is worth watching for solution providers who have been looking for cyber insurance integrations that go beyond co-marketing – this one appears to operationalize the connection between managed security delivery and insurance terms in a way that could strengthen both the MSP’s value proposition and the client’s risk profile. Intruder rounded out a busy Tuesday by releasing its 2026 Attack Surface Management Index, drawing on anonymized data from 3,000 organizations to assess how quickly companies are identifying and closing their exposed attack surfaces. The headline finding: more than one in four organizations still have MySQL databases exposed and accessible from the internet – a foundational configuration risk that the report says reflects a broader struggle to maintain visibility over sprawling and distributed infrastructure. According to Intruder, the data shows that human remediation is falling further behind the pace of automated exploitation, a trend the company calls the “Mythos Era” – a period in which attacker tooling has measurably outpaced defender workflows. The report gives solution providers a concrete, data-backed framework to bring into client conversations, particularly for customers still relying on point-in-time scanning rather than continuous monitoring. In Brief –  ThreatDown yesterday launched an identity threat detection and response platform, extending its security stack to cover credential-based attacks across Microsoft Entra ID, Okta, and Active Directory.  Cycode is declaring “shift left is dead,” releasing new agentic development lifecycle security capabilities designed to protect AI-driven software pipelines from code generation through deployment.  Toronto-based AYCE Capital yesterday announced the acquisition of a cybersecurity advisory firm to anchor a portfolio-wide security center of excellence.  MSPAlliance last week added Service Lines to its Cyber Verify platform, letting MSPs map audited controls directly to the services they deliver for cleaner, client-ready compliance reporting.  Full details and links in the show notes or the blog post. Later today on In The Channel, we’re sitting down with Steve Petryschuk from Auvik to dig into their 2026 IT Trends Report and what the data reveals about the gap between AI ambition and AI maturity in managed services. And if you haven’t heard it yet, yesterday’s episode is a good one – Joel Abramson from Top Down Ventures joins me to discuss the close of their C$38 million MSP-focused founders fund and why they believe managed service providers are the primary delivery vehicle for AI to the small and mid-market. That’s how we’re seeing the headlines today. I’m Robert Dutt for ChannelBuzz.ca, thanks for listening. Have a great day.

In this episode of the DocPreneur Leadership Podcast, host Michael Tetreault sits down with Alex Muckerman, Senior Manager at ECG Management Consultants, for a candid, strategy-first conversation about how health systems are thinking about — and in some cases, finally acting on — concierge and membership-based medicine as a legitimate service line. Alex brings a rare combination of management consulting rigor and deep operational knowledge of the concierge medicine landscape. He's worked with health systems and medical groups across the country, designing and implementing customized concierge and direct primary care models that are built to last — not just to check a box. In this conversation, we cover: Why more health systems are taking concierge medicine seriously right now What a well-designed concierge medicine service line actually looks like How to align a concierge model with your organization's broader ambulatory strategy The common mistakes health systems make when entering this space What physicians inside large systems need to understand about this shift And what the evolving primary care market means for the future of relationship-based medicine Whether you're a physician entrepreneur, a practice leader, or a health system executive, this is a conversation worth your time. ABOUT ALEX MUCKERMAN Alex Muckerman is a Senior Manager at ECG Management Consultants, a national leader in healthcare business strategy and one of the most respected management consulting firms in the industry. Alex brings more than eight years of combined experience across ambulatory strategy, medical group operations, provider compensation, revenue cycle management, and concierge medicine practice model development. He specializes in conducting data-driven ambulatory enterprise performance evaluations and has led practice assessments and financial turnaround initiatives for organizations ranging from large, multispecialty health system–owned medical groups to small independent practices. He has extensive expertise in concierge medicine service line development and implementation, and is recognized for his ability to design customized concierge and direct primary care business models that meet patient demand while generating sustainable financial returns. Alex holds an MBA in Healthcare Management, Strategy, and Consulting from Washington University in St. Louis — Olin Business School, and previously served as a consultant at Booz Allen Hamilton, where he worked with the Veterans Health Administration on clinical and financial systems development. He is a thoughtful voice on how health systems can approach membership-based medicine not as a trend — but as a strategic imperative. CONNECT WITH ALEX MUCKERMAN & ECG

In this episode, Timothy Seay-Morrison, Senior Vice President of Service Lines and Chief of Ambulatory Care Operations at Stanford Health Care, joins the podcast to discuss expanding care delivery and identifying new growth opportunities across ambulatory services. He shares insights on building physician workforce resilience, navigating system-wide scale, and where healthcare organizations should focus in 2026 to drive sustainable, patient-centered growth.

Orthopedic care is evolving rapidly, driven by shifts in site-of-service, advances in surgical techniques, and growing patient expectations for advanced technology, improved outcomes, and convenience. As procedures, such as joint replacements, move from inpatient settings to same-day outpatient care, orthopedic groups are rethinking how they deliver high-quality, cost-effective care while remaining competitive in this changing market. In this episode of Value-Based Care Insights, host Daniel Marino continues the clinical service line series with a deep dive into the orthopedic service line. He is joined by Lori Pagan, CEO of Ortho Northeast, a physician-led orthopedic and spine practice in Indiana known for its entrepreneurial approach and strategic partnerships. Together, they explore how orthopedic groups are adapting to industry trends and building stronger physician–hospital partnerships. They highlight strategies for positioning orthopedic groups for long-term growth while enhancing patient outcomes and experience.

Cardiovascular service lines are in the midst of a major transformation, reshaping how physicians and health systems deliver care. Sites of service are shifting, patients present with greater complexity, and prevention is taking on a more prominent role across the continuum of care. In this episode of Value-Based Care Insights, host Daniel Marino is joined by longtime colleague and nationally recognized leader Dr. Nihar Desai, Associate Professor of Medicine and Vice Chief of Cardiovascular Medicine at Yale School of Medicine. Dr. Desai brings a unique perspective at the intersection of research, operations, and value-based transformation, as he and Daniel take a deep dive into the evolving cardiovascular service line. They discuss what these changes mean for clinical outcomes, financial performance, and the patient experience.

Episode 142 - Reimagining Cardiovascular Service Lines to Drive Growth and Value Cardiovascular service lines are in the midst of a major transformation, reshaping how physicians and health systems deliver care. Sites of service are shifting, patients present with greater complexity, and prevention is taking on a more prominent role across the continuum of care. On this episode Dan is joined by longtime colleague and nationally recognized leader Dr. Nihar Desai, Associate Professor of Medicine and Vice Chief of Cardiovascular Medicine at Yale School of Medicine. Dr. Desai brings a unique perspective at the intersection of research, operations, and value-based transformation, as he and Daniel take a deep dive into the evolving cardiovascular service line. They discuss what these changes mean for clinical outcomes, financial performance, and the patient experience. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Strengthening service line performance requires a strong foundation in primary care, which remains central to delivering effective value-based care. Yet, the landscape of primary care delivery is marked by significant challenges including workforce shortages, provider burnout, administrative burdens, and increasing barriers to patient access. In this episode of Value-Based Care Insights, host Daniel J. Marino kicks off a new series exploring specialty service lines by starting with the primary care service line. He is joined by Dr. Sarita Soares, Program Director for the Yale Primary Care Internal Medicine Residency Program, and Dr. Brad Richards, Executive Director of the Yale Primary Care Internal Medicine Residency Program and Associate Professor of Medicine at the Yale School of Medicine. Together, they discuss the shifting dynamics of primary care, the growing integration of behavioral health, the role of technology in improving access, and what healthcare leaders can do to better support providers and patients in this changing environment.

Episode 141 - Reimagining Primary Care Service Lines to Drive Growth and Value Strengthening service line performance requires a strong foundation in primary care, which remains central to delivering effective value-based care. Yet, the landscape of primary care delivery is marked by significant challenges including workforce shortages, provider burnout, administrative burdens, and increasing barriers to patient access. On this episode Dan kicks off a new series exploring specialty service lines by starting with the primary care service line. He is joined by Dr. Sarita Soares, Program Director for the Yale Primary Care Internal Medicine Residency Program, and Dr. Brad Richards, Executive Director of the Yale Primary Care Internal Medicine Residency Program and Associate Professor of Medicine at the Yale School of Medicine. Together, they discuss the shifting dynamics of primary care, the growing integration of behavioral health, the role of technology in improving access, and what healthcare leaders can do to better support providers and patients in this changing environment. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Customer Service lines are dropping calls on purpose? Guest: Amas Tenumah,  Author & keynote speaker and consultant in Customer Experience, Technology & Stoicism Learn more about your ad choices. Visit megaphone.fm/adchoices

Greater Cincinnati Water Works will begin replacing lead lines to ensure clean drinking water.

Our host Trevor DaRin is joined by Sg2 Associate Principal Justin Cassidy, PhD, to explore our latest research on advanced procedures—high-margin, strategically significant encounters critical to service line development. They discuss where these procedures are occurring, trends in inpatient versus outpatient growth, and how health systems can use this framework to inform strategic planning, access optimization, and workforce alignment across academic and community settings.   We are always excited to get ideas and feedback from our listeners. You can reach us at sg2perspectives@sg2.com, or visit the Sg2 company page on LinkedIn.

In the much-anticipated final episode of our Humanizing Data Strategy takeover series, we're exploring the ethics of data. If you're a data leader considering how to strike the right balance between advancing your organization's data capabilities while maintaining ethical integrity, this episode is a must-listen.   Host: Markus Buhmann, Data Strategy Principal, Thoughtworks   Guests: Tiankai Feng, Head of Data Strategy & Governance, Thoughtworks Emily Gorcenski, VP of Service Lines, Thoughtworks

We are honored to host a panel interview this week on the Healthcare Experience Matters podcast, where we will discuss confronting the burnout rates prevalent among medical assistants and patient care coordinators. Our esteem panel includes returning guest Timothy Seay-Morrison, EdD, LCSW, Senior Vice President of Service Lines and Chief Ambulatory Care Officer at Stanford Health, joins our first-time guest Roberto Rodriguez, MSN, RN, Senior Director of Primary Care and Employer-Based Health Centers with Stanford Health. We are also pleased to be joined by Jim Kinsey, FPCC, CDP, PLCC, who serves as the Director of the Healthcare Experience Academy with the Healthcare Experience Foundation (HXF). This discussion is moderated by our longtime HX Matters Podcast Director, Casey Callanan, who has been hosting and producing this show since 2021. Timothy, co-author of the research article that appeared in the Journal of Healthcare Management titled "Factors Affecting Burnout Among Medical Assistants," originally joined this podcast in 2022 to discuss the study. For a quick refresher, you can revisit that podcast discussion here:  https://healthcareexperience.org/medical-assistants/ 

In this episode, Aaron discusses the concept of vertical integrations and their role in driving efficiencies, lowering costs, and creating leverage within a business. He emphasizes the importance of timing and focusing on core competencies when considering a vertical integration. Aaron shares examples of successful vertical integrations within Spark Companies and highlights the need to avoid stepping too far outside of core competencies. He also discusses the CEO's involvement in vertical integrations and the allocation of time for strategic initiatives. The episode concludes with a discussion on the difference between vertical integrations and band-aid solutions.TakeawaysTiming is crucial when considering a vertical integration. It is important to focus on fixing core business issues before adding more complexity.Successful vertical integrations leverage core competencies and unique capabilities to drive efficiencies and create new revenue streams.The CEO's involvement in a vertical integration depends on the maturity of the team and the allocation of responsibilities. The CEO's time should be focused on strategic initiatives and problem-solving.Avoid stepping too far outside of core competencies when considering a vertical integration. It is important to stay within the company's skill set and avoid diluting resources.Vertical integrations should not be used as band-aid solutions for struggling areas of the business. It is important to fix core issues before considering a vertical integration.00:00 Introduction01:25 Understanding Vertical Integrations05:28 Timing of Vertical Integrations08:17 Timing at Different Levels of Growth11:38 Timing and Core Competencies13:03 Service Lines vs Vertical Integrations16:28 Timing and Struggling with Core Business21:47 CEO's Involvement in Vertical Integrations23:40 CEO's Time Allocation28:03 Success and Failure of Vertical Integrations30:21 HR Services as an Evolution35:47 Avoiding Band-Aid Solutions

A $336 million loan will be used over five years to primarily fund the city's program that replaces lead service lines when they break or leak. The Department of Water Management's other programs to replace lead service lines at daycares and for low-income homeowners will continue. Reset learns about the scope of this effort and how this could help improve Chicagoans' water from Reset sustainability contributor Karen Weigert and commissioner of the Department of Water Management Andrea Cheng. To check out our entire catalog of interviews, head over to wbez.org/reset.

Henrico officials are encouraging county residents to take an online survey to identify the materials of their home's water service line. The survey is part of the Lead Service Line Replacement Program, an initiative of the Department of Public Utilities aimed at replacing lead-based water service lines that connect a home's internal plumbing to the water main. A water service line is the pipe that runs from the water main to a home or building's internal plumbing. Henrico County is responsible for the line between the water main and the water meter at the right-of-way/property line, and individual property owners...Article LinkSupport the show

This episode features Rebecca Urban, M.Ed  System Director Surgical Services Service Lines & System Director of Orthopedics at Summa Health. Here, she discusses Summa shifting surgeries to an outpatient setting, challenges surrounding pre-authorizations, key insights into Akron Ohio, and more.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Peter Pronovost, Chief Quality & Clinical Transformation Officer at University Hospitals, about "Leading With Love to Drive Innovation, Eliminating Value Defects Across a Health System, Implementing Enhanced Recovery After Surgery (ERAS) Across 15 Service Lines During a Pandemic, and more..."

As we hopefully know by now, there is no safe level of lead exposure. But, many people still do not know if they have lead water service lines in their homes in Troy. So on Saturday, March 25, 2023, activists and concerned residents will go door-knocking to engage the people of Troy about this issue. Rob Hayes of Environmental Advocates NY Spoke with Elizabeth Press (EP).

On March 2, 2023, at the City Council Finance and General meetings, Troy voted to move forward with allocating more funds to deal with the lead service line issue. Although the City does not have a complete inventory, they are estimating that some 4,500 water service lines need to be replaced in Troy. Concerned community members have been nudging the city about dealing with the lead pipes ever since it came to light that the City was still sitting on a grant from 2018 designated for this issue. Hudson Mohawk Magazine producer Elizabeth (EP) Press spoke with Mark Speedy of the Troy DSA to debrief the City Council Meeting on this topic.

On February 16, Mayor Madden addressed the Public Utility committee of the Troy City Council to outline his proposed plan for dealing with the lead service lines. While expressing the need to 100% cover the cost of replacement, he also proposed a water rate increase to cover the cost. Here are some excerpts of his presentation.

There is lead in the service lines in some older houses in Troy and residents want to know why the city has waited until now to deal with it when they got funding in 2018. Elizabeth Press (EP) put together these excerpts from the City Council Meeting on the topic. Some voices included are Jona Favreau, Sean Collins,  Aaron Vera, Liz Moran, Mayor Patrick Madden City Council, and at times President Carmella Mantello. There will be more public engagement on lead at the public utilities meeting at 5:30pm on February 16, 2023

This episode features Dr. Jorge Saucedo, Chief of Cardiovascular Medicine at the Medical College of Wisconsin and Director of the Heart & Vascular Service Lines at Froedtert Health. Here, he discusses challenges surrounding labor costs & equitable access to care, how he sees heart health evolving in the months to come, innovation in cardiology, and more.

This episode features Dr. Jorge Saucedo, Chief of Cardiovascular Medicine at the Medical College of Wisconsin and Director of the Heart & Vascular Service Lines at Froedtert Health. Here, he discusses challenges surrounding labor costs & equitable access to care, how he sees heart health evolving in the months to come, innovation in cardiology, and more.

We explore excessive drinking in Wisconsin and its impact on our communities. Then, hear from an activist who wants to see the City of Milwaukee speed up the removal of lead service lines. We learn about the documentary Kaepernick & America. Plus, look at the history of the Milwaukee Art Musem's Quadracci Pavillion, known as the Calatrava.

This podcast is brought to you by HealthRev Partners-- Grow and expand your agency with a high powered revenue cycle management partner. Join hosts, Michael Greenlee and Hannah Vale as they sit down with Rich Berner to answer questions about the future of home health and hospice. What type of growth strategies should be considered? How do agencies need to incorporate technology strategies? If putting a growth and technology strategy in place, should agencies consider a RCM partner? What is the number one criteria agency buyers are seeking? Rich Berner serves as a board member and Chief Executive Officer of Complia Health - a leading provider of EMR solutions, technology, and services for pre- and post-acute care agencies. As CEO, he guides the company's direction to help their clients improve the quality of life and healthcare experience of the populations they manage, while fulfilling the company's purpose of connecting administrators, caregivers, consumers, and their families on the consumers' terms​. With over 25 years across business-to-business and business-to-consumer industries in established and emerging markets, Rich previously served as CEO of MDLive; President for Allscripts' International & Acute division including Allscripts' Sunrise EMR; and in various leadership roles with Caradigm, a Microsoft/GE joint venture; Cerner Corporation; FreeDrive; Tellabs; the U.S. Army Corps of Engineers; and others. Rich graduated as an Evans Scholar from the University of Illinois with a Bachelor of Science in Teaching of Computer Science.

Many times, data scientists can fall into the trap of resume-driven development. As in, learning the shiniest, most advanced technique available to them in an attempt to solve a business problem. However, this is not what a learning mindset should look like for data teams. As it turns out, taking a step back and focusing on the fundamentals and step-by-step iteration can be the key to growing as a data scientist, because when data teams develop a strong understanding of the problems and solutions lying underneath the surface, they will be able to wield their tools with complete mastery. Ella Hilal joins the show to share why operating from an always-learning mindset will open up the path to a true mastery and innovation for data teams. Ella is the VP of Data Science and Engineering for Commercial and Service Lines at Shopify, a global commerce leader that helps businesses of all size grow, market, and manage their retail operations. Recognized as a leading woman in Data science, Internet of things and Machine Learning, Ella has over 15 years of experience spanning multiple countries, and is an advocate for responsible innovation, women in tech, and STEM. In this episode, we talk about the biggest mistakes data scientists make when solving business problems, how to create cohesion between data teams and the broader organization, how to be an effective data leader that prioritizes their team's growth, and how developing an always-learning mindset based on iteration, experimentation, and deep understanding of the problems needing to be solved can accelerate the growth of data teams.

We speak with three pharmacy leaders that have organizational responsibility for pharmacy and other clinical service lines. This is a growing phenomenon in healthcare and this podcast episode shares their insights and learnings with managing additional service lines.  The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

On today's episode of the Healthcare Experience Matters Podcast we chat with someone who knows what it takes to build an extremely trusted healthcare brand. Timothy Seay-Morrison, EdD, LCSW, joins us to discuss his passion for advancing the patient experience and how it all factors in to building a trusted healthcare brand. Dr. Seay-Morrison is Executive Director of Ambulatory Care and Service Lines with Stanford Health Care in Palo Alto, California. In a report released last year from Monigle, the AHA (American Hospital Association), and SHSMD (Society for Health Care Strategy and Market Development), Stanford Health Care ranked in the top ten of the most-trusted health care brands.  We catch up with Dr. Seay-Morrison on today's show to learn more about his role as Executive Director of Ambulatory Care and Service Lines and how the tireless commitment to improving the patient experience helped Stanford Health Care achieve this honor.  More about today's podcast: https://healthcareexperience.org/trusted-healthcare-brand/   To learn more about this report from Monigle, you can visit Monigle's website: https://www.monigle.com/hbe-v4/   For more information about Stanford Healthcare, please visit: https://stanfordhealthcare.org/ 

Houston-based Memorial Hermann Health System embarked on a plan to reorganize the system around service lines a little over two years ago. In this episode, the two senior vice presidents of service lines who led the effort, Kyle Price and Heath Rushing, discuss how the system shifted from being organized around hospitals to instead being organized around product lines. See acast.com/privacy for privacy and opt-out information.

The Formula by Product & Service Lines Computing by line is a little more sophisticated. It mease you sum the total of all the products or services within a specific line. For example you have a line of lawnmowers sold at your Home & Graden Center. You trying to determine how many in total you need to sell to breakeven and will help to decide if this is a product line you should carry. The same is true for services.e a HVAC company and selling several different types of service contracts for the heating / ac units you sell and install. It will answer how many do you have to sell to breakeven? Topics: ​The Product Formula by Product Line: Product Line BE = Product Line Fixed Costs / (Price - Product Line Variable Costs The Service Formula by Service Line: Service Line = Service Line Fixed Costs / (Price per Hour - Service Line Variable Costs)

Timothy Seay-Morrison, EdD, LCSW, co-author of the research article called, Factors Affecting Burnout Among Medical Assistants, joins the Healthcare Experience Matters podcast this week to discuss the study.  Dr. Seay-Morrison's article appeared in the Journal of Healthcare Management. He sat down with our podcast to discuss the issue of burnout among medical assistants, and he shared forward thinking ideas for addressing burnout overall.   With Stanford Health Care in Palo Alto, California, Dr. Morrison is Executive Director of Ambulatory Care and Service Lines.  There is an established amount of research dedicated to burnout among physicians. It is a major topic of discussion throughout healthcare, but what about medical assistants?  “There's a lot of literature about the increasing burnout among physicians in our world. I think a lot of people are very familiar with that, but nobody had studied medical assistants,” Dr. Seay-Morrison said.  Learn more about today's podcast: https://healthcareexperience.org/medical-assistants  You can learn more about Dr. Seay-Morrison's article in the Journal of Healthcare Management: https://journals.lww.com/jhmonline/Abstract/2021/04000/Factors_Affecting_Burnout_Among_Medical_Assistants.7.aspx  

In this episode, Scott discusses how to strengthen your existing business while also adding new products and service lines for consumers, and how the pandemic has affected this process.

Considerations for “Start-Ups” and New Service Lines in Virtual Care Health care providers of all types are increasingly interested in exploring the idea of expanding or adding virtual care services. Hall Render Shareholders Chris Eades and Colleen Powers discuss what considerations should be made before adding virtual care to your business. Podcast Participants Chris Eades...

Considerations for “Start-Ups” and New Service Lines in Virtual Care Health care providers of all types are increasingly interested in exploring the idea of expanding or adding virtual care services. Hall Render Shareholders Chris Eades and Colleen Powers discuss what considerations should be made before adding virtual care to your business. Podcast Participants Chris Eades...

Illinois passed a new law last month that sets a deadline for the state to replace all of its toxic lead service lines -- those pipes that deliver drinking water to our homes and park fountains. Curious City's Monica Eng fills us in on how long it's going to take to get rid of all the lead lines.

In this week's episode, Dean Mackie and Josh Phegan discuss the secret to serving today's multi-dimensional customer including the service lines of a modern estate agency, why you need scale to drive recurring and ancillary income, the future service experiences that are required now, the power of data and relationships to serve in new and better ways.

Joanie Perkins truly loves what she does and brings that love onto Armchair HIPAA to talk about auditing rural health clinics. She brushes up on HIPAA regulations regularly so she's always at the top of her game! She's got great advice on how you as a HIPAA Compliance officer should conduct audits, and when you should be conducting them. Listen to Joanie give the run-down on HIPAA auditing before your next HIPAA audit. Connect with Joanie Perkins on Linkedin: https://www.linkedin.com/in/joanie-perkins-75779012/ And if you haven't already find Sarah Badahman and HIPAAtrek on Linkedin: Sarah: https://www.linkedin.com/in/sarahbadahman/ HIPAAtrek: https://www.linkedin.com/company/hipaatrek/?viewAsMember=true website: https://hipaatrek.com/

069: National Philanthropy Day: 3 Lessons for Every Nonprofit Leader (Penny Hawkins)SUMMARYWhile National Philanthropy day provides a wonderful opportunity to celebrate charitable giving, volunteer engagement and community spirit, but it also offers an opportunity for nonprofit leaders to strategically evaluate what each category means and how they might implement it within their organization. That’s exactly what my colleague Penny Hawkins and I discussed during Episode #69 of the Path Podcast. She lifts up ideas that can help you diversify your donor base, find new ways to partner with individuals and organizations, and better understand the mindset of your major donors and significant prospects. Lots to consider within this episode and some great resources from Penny as well.ABOUT PENNYPenny has enjoyed 15 years of professional experience in both the corporate and nonprofit sectors. She began her career in Private Equity with BlackHawk Capital Management where she focused on communications, investor relations, marketing and operations. After completing the Foundation for the Carolinas Impact Fund for Emerging Philanthropists in 2008, she combined her skill for investor relations with a desire to support growth in Charlotte’s vital philanthropic community and entered the path to nonprofit leadership. Prior to joining PMA Consulting as a Senior Consultant, Penny held leadership development positions at Novant Health Presbyterian Medical Center Foundation, KinderMourn, and the Council for Children’s Rights. In her most recent role with Novant Health, she served as the Development Program Manager of the Children’s and Women’s Service Lines. Penny has a bachelor’s degree in Journalism & Mass Communication with a focus on Public Relations from the University of North Carolina at Chapel Hill. She’s obtained her CFRE (Certified FundRaising Executive) designation, obtained certification from the Wake Forest University’s Essentials of Business for Nonprofit Organizations, and is the current Board President for the Charlotte Chapter of the Association of Fundraising Professionals (AFP).EPISODE TOPICS & RESOURCESPenny previously on the Path: Maximizing the Talent of Women in the Nonprofit SectorAFP Global’s resources on National Philanthropy DayNY Times article: In Philanthropy, Race Is Still a Factor in Who Gets What Stanford Social Innovation Review: Overcoming Racial Bias in Philanthropic Fundraising

EDINBURG, Texas - Hidalgo County’s health authority says he is speaking in a personal capacity when he calls for the prioritization of primary care clinics over more profitable lines of service in the health industry.Dr. Ivan Melendez appeared on a webinar about COVID-19 hosted by Futuro RGV. Asked by moderator Felipe Salinas how the Rio Grande Valley can be better prepared for the next pandemic, Melendez said:“This is my own personal observation, perhaps a little politically incorrect. You can tell I am not running for anything. I think that it is human nature to put the resources into those lines of service that are profitable. So, a heart transplant, a liver transplant, a kidney transplant, patient hospital stay, hospice, all these are profitable lines of service.”Melendez said he is not immune from criticism for putting more profitable healthcare work ahead of providing help where it is most needed.“I mean, I can’t remember the last time that I volunteered my services at a nonprofit primary care center. I am not going to throw a stone and not take some responsibility too. But, we’ve designed these lines of services that I believe have been prioritized by which is more profitable versus not.”Melendez continued: “So, it is not infrequent when someone says, well, do we do a rehab or do we not and then look at the numbers. So, we need to shy away from that and say, we need to establish primary care resources.In his answer to Salinas’ question, Melendez then brought up the difficult task primary care supporters have had in getting a healthcare district established in Hidalgo County. “When we try to get a hospital district going it is always beat up. People just vote it down because, I am paying South Texas Community College, I’m paying the school, the municipality, county. People say, I’m not going to pay more taxes. Then the misperception, I think it is a misperception.. that, and if I do (vote for a healthcare district) and we get this money it is just going to go to the hospitals. And they are already the $1.5 billion people in town. Why should I vote to enrich them?” Melendez said.“So, we need to find ways where we can ascertain that our tax dollars are not redirected to other parts of the country for those people to distribute to their investors. But they are placed here so we can staff primary care clinics.”Melendez said he is hopeful that support for primary care clinics has increased during the coronavirus crisis. “One of the advantages of this pandemic is that it has created an awareness from our elected officials that we need to prioritize a little bit differently,” he said.

Episode 011: New Service Lines - Building a Multidisciplinary PracticeWhat types of new service lines are architecture firms designing? Guests: Christina Cho Yoo, Co-Founder of Atelier Cho Thompson Ming Thompson, Co-Founder of Atelier Cho Thompson Christina Cho Yoo, AIA, PE, LEED AP BD+C, IIDA Christina leads the San Francisco office of Atelier Cho Thompson. She is a licensed engineer and architect in California. Christina received a BS & MS in Civil & Structural Engineering and Construction Management from Stanford and her M. Arch from the Harvard GSD. She started her professional life as a structural engineer at internationally-renowned Arup, working on projects like the California Academy of Sciences, labs, universities, bridges, and more. She has worked in LA, NY, SF, Seoul, and Shanghai at firms like SHoP Architects, Neri & Hu, and Bohlin Cywinski Jackson. She is an adjunct professor at the California College of Arts, most recently teaching an advanced urban studio on the Post-Retail City, which has led to involvement in the SPUR Working Group for Reopening the Ground Floor in a COVID era.  Ming Thompson, AIA, IIDA Ming leads the new New Haven office of Atelier Cho Thompson. As a practicing architect, Ming is focused on bettering human experience through design; she insists that good design must occur at all scales, from the building to the furniture to the logo, and everything in between. Ming is a licensed architect in California, Massachusetts, New York, and Connecticut. She is a recipient of the AIA Young Architect Award. Ming attended Yale College and the Harvard GSD, and has taught at the California College of the Arts. She has served on design juries around the U.S., and is co-chair of the AIA CT Women in Architecture committee. She writes and speaks frequently on the topic of equity in architecture. She is a first year advisor at Yale and serves on the board of the Yale-China Association.  Show Links: https://www.chothompson.com/ (https://www.chothompson.com/) Support this podcast

Also happening today, former Illinois U.S. Senator Carol Moseley Braun officially cast Illinois' votes for former Vice President Joe Biden during the virtual Democratic National Convention's roll call Tuesday night; some House Republicans say they want more transparency and accountability, and less corruption in state government; the City Council in Michigan City extended the Mayor's coronavirus beach closure through mid-September; and much more. See omnystudio.com/policies/listener for privacy information.

Escalating drug costs along with decreasing reimbursement have increased pressure for the pharmacy departments to oversee cost effective medication management. Becky Sillaman, System Director, Clinical Pharmacy Services for Premier Health, discusses how her team collaborated with Premier’s Anesthesiologists on specific strategy that reduced inpatient spend on one drug while continuing to provide high-quality care for patients. Guest: Becky Sillaman, PharmDSystem Director, Clinical Pharmacy ServicesPremier Health Show Notes:[00:00 - 00:57]   Comparing Cost of IV Acetaminophen vs Oral Acetaminophen[00:58 - 02:32]    Building the case for the initiative to use less IV Acetaminophen[02:33 - 03:03]      Getting Anesthesiologists to buy into the initiative[03:04 - 05:15]       Changing culture to make positive change in cost savings[05:16 - 07:41]       Getting key stakeholders on board and workflow adjustments[07:42 - 09:33]       Results and how to define success For more information, email knowledgetransfer@vizientinc.com Subscribe Today!Apple PodcastsSpotifyGoogle PodcastsAndroidStitcherRSS Feed 

U.S. Labor Secretary Eugene Scalia discusses jobs and reopening with Bloomberg's Alix Steele and Guy Johnson, and Barry Ritholtz, Founder of Ritholtz Wealth Management and host of Masters in Business, reacts to his comments. Krishnan Ramanujam, President: Service Lines at Tata Consulting Services (TCS), on the multiple transformations that clients must go through as covid prompts massive technological change. Tae Kim, Bloomberg Technology columnist, on his column: "Big Tech Isn't the Only Loser in Trump's Visa Freeze." Hosted by Paul Sweeney and Vonnie Quinn. 

Health systems are in a delicate balancing act, treating COVID-19 patients while still providing essential services. In this episode, Sg2’s cancer, neuroscience and women’s health experts discuss how systems can maintain this balance, how new treatment sites and services are disrupting established care patterns, and the overarching impact on patients in the near- and long-term.   Service line teams: Cancer – Cory Jones and Kiran Yemul Neurosciences – Kate Zentner and Gurmeet Bawa Women’s Health – Karyl Kopaskie and Rhae Gamber   Other Sg2 Resources: Service Lines Pivot for the Crisis, Now Contend with Lasting Impact   Subscribe Today! Apple Podcasts Spotify Google Podcasts Android RSS Feed    

003: Maximizing the Talent of Women in the Nonprofit Sector (Penny Hawkins)SUMMARYWhile nearly 75% of nonprofit professionals are women, less than half of the CEO’s in the sector are female, and those in leadership are making 30% less than their male counterparts. Penny and I had a great conversation about these and other important topics facing women in the nonprofit community, and topics that are equally important for their male colleagues. She also shares great advice and resources for women on the path to nonprofit leadership!ABOUT PENNYPenny has enjoyed 15 years of professional experience in both the corporate and nonprofit sectors. She began her career in Private Equity with BlackHawk Capital Management where she focused on communications, investor relations, marketing and operations. After completing the Foundation for the Carolinas Impact Fund for Emerging Philanthropists in 2008, she combined her skill for investor relations with a desire to support growth in Charlotte’s vital philanthropic community and entered the path to nonprofit leadership. Prior to joining PMA Consulting as a Senior Consultant, Penny held leadership development positions at Novant Health Presbyterian Medical Center Foundation, KinderMourn, and the Council for Children’s Rights. In her most recent role with Novant Health, she served as the Development Program Manager of the Children’s and Women’s Service Lines. Penny has a bachelor’s degree in Journalism & Mass Communication with a focus on Public Relations from the University of North Carolina at Chapel Hill. She’s obtained her CFRE (Certified FundRaising Executive) designation, obtained certification from the Wake Forest University’s Essentials of Business for Nonprofit Organizations, and is the incoming Board President for the Charlotte Chapter of the Association of Fundraising Professionals (AFP).EPISODE TOPICS & RESOURCES· Penny’s productivity: spreadsheets; “eating frogs”; 5am to 7am· Eat That Frog (Brian Tracy)· 5am Miracle (Jeff Sanders), Miracle Morning (Hal Elrod)· Five generations of women in the workforce · Sexual harassment protections for employees and donors · Utilizing mentors at all stages of your career · Beware the power dynamic of “the client is always right”· What policies does your organization need?· Female donors are increasingly leading family philanthropy · Penny’s Pick: Quiet by Susan Cain

When flashbacks come, panic attacks the smallest touch makes you cry. When the telling sounds like its over microphones you can't seem to drown out! --- Support this podcast: https://anchor.fm/JustGevaNeva/support

Jodi Hinkle, Founder and CEO of HerQuest, is a seasoned Business Development Strategist who has finely tuned her ability to assess, develop and design collaborative business solutions.With 20+ years in corporate America, Jodi has transitioned her leadership to fostering collective alliances among women entrepreneurs. Eager to blend customer engagement strategies among aligned businesses, Jodi guides business owners, who want to leverage their expertise to even more success, through an assessment and enhancement of their Customer Engagement Systems.Jodi’s unique approach blends the concepts used in Corporate America with understanding and strategically aligning Business Planning with the Customer’s Emotional Journey and Destination.Jodi’s most recent focus has been the development of HerQuest.Net, a multi-faceted platform offering multiple women owned businesses the opportunity to expand their businesses. HerQuest Business Alliances offers the only process that guides independent business owners how to tap into their customer’s emotional journey, select the right incremental engagement to ensure precise customer fulfillment, surpassing customer satisfaction and achieving customer loyalty.The Service Lines reflected in Personal Discovery Workshops, Holistic Service Treatments, Retreat Venues, Guided Journeys and Adventure Travel are continually evolving, as they offer a blend of local and traveling subject matter experts.​The core of HerQuest’s mission is to guide women how to free themselves from perceived limitation and embrace the awareness of how to foster the life they want.http://www.HerQuest.netWomen Innovators with Tami Patzerhttp://businessinnovatorsradio.com/women-innovators-with-tami-patzer/

Jodi Hinkle, Founder and CEO of HerQuest, is a seasoned Business Development Strategist who has finely tuned her ability to assess, develop and design collaborative business solutions.With 20+ years in corporate America, Jodi has transitioned her leadership to fostering collective alliances among women entrepreneurs. Eager to blend customer engagement strategies among aligned businesses, Jodi guides business owners, who want to leverage their expertise to even more success, through an assessment and enhancement of their Customer Engagement Systems.Jodi’s unique approach blends the concepts used in Corporate America with understanding and strategically aligning Business Planning with the Customer’s Emotional Journey and Destination.Jodi’s most recent focus has been the development of HerQuest.Net, a multi-faceted platform offering multiple women owned businesses the opportunity to expand their businesses. HerQuest Business Alliances offers the only process that guides independent business owners how to tap into their customer’s emotional journey, select the right incremental engagement to ensure precise customer fulfillment, surpassing customer satisfaction and achieving customer loyalty.The Service Lines reflected in Personal Discovery Workshops, Holistic Service Treatments, Retreat Venues, Guided Journeys and Adventure Travel are continually evolving, as they offer a blend of local and traveling subject matter experts.​The core of HerQuest’s mission is to guide women how to free themselves from perceived limitation and embrace the awareness of how to foster the life they want.http://www.HerQuest.netWomen Innovators with Tami Patzerhttp://businessinnovatorsradio.com/women-innovators-with-tami-patzer/

Jodi Hinkle, Founder and CEO of HerQuest, is a seasoned Business Development Strategist who has finely tuned her ability to assess, develop and design collaborative business solutions.With 20+ years in corporate America, Jodi has transitioned her leadership to fostering collective alliances among women entrepreneurs. Eager to blend customer engagement strategies among aligned businesses, Jodi guides business owners, who want to leverage their expertise to even more success, through an assessment and enhancement of their Customer Engagement Systems.Jodi’s unique approach blends the concepts used in Corporate America with understanding and strategically aligning Business Planning with the Customer’s Emotional Journey and Destination.Jodi’s most recent focus has been the development of HerQuest.Net, a multi-faceted platform offering multiple women owned businesses the opportunity to expand their businesses. HerQuest Business Alliances offers the only process that guides independent business owners how to tap into their customer’s emotional journey, select the right incremental engagement to ensure precise customer fulfillment, surpassing customer satisfaction and achieving customer loyalty.The Service Lines reflected in Personal Discovery Workshops, Holistic Service Treatments, Retreat Venues, Guided Journeys and Adventure Travel are continually evolving, as they offer a blend of local and traveling subject matter experts.​The core of HerQuest’s mission is to guide women how to free themselves from perceived limitation and embrace the awareness of how to foster the life they want.http://www.HerQuest.netWomen Innovators with Tami Patzerhttp://businessinnovatorsradio.com/women-innovators-with-tami-patzer/

Learn how to boost your health system's growth and sustainability with Einstein Healthcare Network experts Reshma Stone, Director of Strategic Planning; Kate O'Rourke, Senior Director; and Leah Sheppard, Associate Vice President of Marketing.

The carrier that I work for just added two exciting endorsements to our latest homeowners policy. If there was ever such a thing as an exciting endorsement to a homeowners policy, this is it. This first one is a service line endorsement. It covers things like, the main water line running to the house from […] The post Simply Explaining Insurance #82- Service lines and Equip. Breakdown appeared first on Dietz Agency.

Esteemed leaders of the cardiovascular community share their unique perspectives on how the ACC-MedAxiom merger will bring value to its members and to cardiovascular care as a whole. This episode features: C. Michael Valentine, MD, FACC, President of the American College of Cardiology; Patrick White, President of MedAxiom; James Palazzo, Vice President of Service Lines at Ascension; Marc Toth, CMAA, Chief Executive Officer of ACA Cardiovascular; and Edward T.A. Fry, MD, FACC, Interventional Cardiologist at St. Vincent Medical Group and Member of the ACC Board of Trustees.For more information, email HeartTalk@medaxiom.com or visit https://www.medaxiom.com

Christi McCarren, Vice President of Retail Health and Service Lines at MultiCare, talks about how retail health is expanding access for patients. We also explore the creation of MultiCare’s new retail chain, Indigo, and how it fits into their broader retail health service line.