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Thinking about self-managing your rental property? Then, you'll need property management software to help with things like processing applications, collecting rent, and managing maintenance requests. In this episode, we're sharing our favorite tools so you can pick the right one for your portfolio! Welcome back to another Rookie Reply! There are dozens of property management tools floating around, but which ones are best for new landlords? Ashley breaks down the different categories of landlord software and shares four steps to finding the right option for you. Next, are regulations slowly killing the short-term rental industry? The short answer is no. However, there are two things every investor should do before committing to a short-term rental market, and Tony's going to tell you what they are! Finally, we'll get into wholesaling, a strategy that could help kickstart your real estate investing journey without having thousands of dollars to deploy. We'll show you how the entire wholesaling process works and three easy ways to find deals today! Looking to invest? Need answers? Ask your question here! In This Episode We Cover The best property management tools for beginner landlords Four steps to finding the right property management software for you What heightened regulations mean for the future of short-term rentals Whether short-term rentals are still a viable investing strategy in 2026 Three ways to start wholesaling today (with low money!) And So Much More! Check out more resources from this show on BiggerPockets.com and https://www.biggerpockets.com/blog/rookie-730. Interested in learning more about today's sponsors or becoming a BiggerPockets partner yourself? Email advertise@biggerpockets.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this deal segment episode with Pat Carino we break down one of the most unique deals featured on the podcast to date: a 300-unit, five-building ground-up development on Cape Cod, Massachusetts, acquired through the state's 40B affordable housing program on a 20+ acre site.Pat walks through how the deal first surfaced through a social media message, how it came back to market through a broker four months later, and how NRP Group ultimately won the deal in a competitive process. The conversation covers the mechanics of 40B entitlements, why the Cape Cod market is more compelling than it looks on paper, how the town's own incentives aligned perfectly with the project's approval, and how the team is navigating the Massachusetts rent control uncertainty heading into November.This episode is essential listening for any investor curious about how institutional ground-up development deals actually work — from 40B entitlements to construction type to exit planning — and what the Massachusetts legislative landscape means for multifamily development in 2025 and beyond.Join us as we dive into:A clear explanation of Massachusetts 40B: what it is, how it works, why towns strategically support "friendly 40B" projects, and how crossing the 10% affordable housing threshold removes the tool from future developersWhy wood-frame, surface-parking construction is Pat's preferred method — and how construction type, affordability requirements, and tax environment are the four key variables in any development site evaluationHow NRP prices development deals: per approved/entitled unit — and why that structure protects both buyer and seller when final unit counts are still in fluxHow the capital stack works at NRP: traditional bank construction debt combined with institutional equity from pension funds and family officesWhy Cape Cod is a stronger demand market than it appears: a large workforce commutes onto the Cape daily with almost no rental housing options — and this project fills that gapPat's honest assessment of Massachusetts rent control: how NRP has stress-tested their underwriting against worst-case scenarios, and why a 10-year new construction exemption is at least partially reassuringState-level tailwinds: a proposed sales tax exemption on building materials and a fast-track provision for the MEPA environmental review process for qualifying projectsSign up for the DealNav CRM HEREConnect with Pat Carino:Follow him on Twitter/XConnect with him on LinkedinLearn more about DealNavAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Dr. Axel Meierhoefer discusses out-of-state turnkey real estate investing, focusing on markets, strategies, and building a diversified passive income portfolio. He shares insights on market selection, the importance of turnkey partnerships, and future trends like built-to-rent properties. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
In this episode of the #DoorGrowShow, property management growth experts Jason Hull and Sarah Hull discuss the launch of the Door Machine, DoorGrow's new growth-focused program designed to help property management companies scale faster by handling the hiring, training, support, and systems behind business development and sales. Breaking down why most property management companies struggle to grow, the biggest mistakes owners make when hiring salespeople, and how having the right systems, accountability, targeting, pricing, and support can completely transform a property management business. You'll Learn [00:01] Introduction to the Door Machine [03:20] Why Most Sales Hires Fail [08:10] The Systems Behind Property Management Growth [14:40] The Three Keys to BDM Success [21:30] Fixing Targeting, Pricing, and Offers [31:20] How the Door Machine Partnership Works Quotables "If you have a system that's working, you really don't have a problem." "If you take a good salesperson and plug them into a broken system, it's going to break." "At best, if you're running a company and you are the salesperson, you will always be a shitty part-time salesperson at best." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) Five, four, three, two, one. All right, we are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we've brought innovative strategies and optimization to the property management industry. At DoorGrow, we are on a mission to transform property management businesses, the business owners and their businesses. We want to transform the industry eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. All right, so in today's episode, we're gonna be chatting a little bit about the new offer. I think we mentioned it previously, I don't know, on an episode, but we're gonna be talking about the door machine. It's evolved a little bit since then, but we're gonna talk about the door machine, our new offer, our new program for property management business owners that want to grow. So we had teased in the previous episode, we chatted briefly about it, we never really dug into details. And now we're ready to do that because the door machine is officially live. So if you are interested in growing your property management business and you want growth to just magically happen for you, if you ever think Jeez, it'd be so nice if I could just miraculously get to like 500 doors, 800 doors, 1200 doors, whatever that number is in your head, and you wanna get there, it would be awesome if it would just like poof and happen. You know the magic wand? Like if you had a magic wand, you could just snap your fingers and have the business of your dreams at whatever size or count that's going to be, then this is for you. This is going to be for you. Cool. So basically the simple idea of the door machine is we are looking for businesses to basically partner with that we can help grow and scale their business. We will add the doors, you manage them. It's that simple. And we will also help you to be able to keep up with the growth by giving you access to our super system level of our mastermind as part of this deal. So So the way this works is if you're one of our clients that's gone through the process of cleanup and the rapid revamp and all that then you're probably meet the prerequisites. You've got healthy branding, you've got a healthy website, you've got the right pricing model, we have a very innovative three-tier hybrid pricing model that we install in clients' businesses. You've got maybe financial health going in the business, profit first. ⁓ Some of these, there's some prerequisite basics. If you do not have all that, you have not been part of our program, we will come out for two days. Two days? we will come in, on how messy your business is, but we'll come out for two days and we will basically rehab your business. We will help redo your branding. We will redo your pricing. We will redo your website. We will redo your, like the whole front end of the business so that we have a really good program and offer to sell if we're selling people on your property management business. And so we have this launch intensive that we will come out and do. It is not inexpensive, but it is, I believe, ridiculously cheap for the value that we offer at the present because we're because it pays for itself as well. Easily pay for itself. So we will come out and do the process that a lot of our clients do over the first quarter with us. We will do it. rapidly with you and you need to be open to making changes if you're the right fit for this, but we will come out and do this launch intensive with you at your location. and I will come out. After we get that done, we will then build out the hiring mechanism and we will get a salesperson and the salesperson is going to work for DoorGrow. We will train, coach, support this person in your local market. and help them to be able to build their own sort of little business, growing your business. And so this is kind of, it's a win-win-win for all three parties. It's a win for this person that's going to build this sort of business, creating growth for your business. It's going to be door grow, being able to manage this relationship and maintain the quality level with this business development manager, this BDM or salesperson and the business owner. we will coach and support the business owner yourself in making sure that the business can remain scalable as we start adding 100, 200, 300 doors a year to your business so that you don't break. Because this is a big challenge and we've helped a lot of people with this. So how does this work? Well, normally, if you're gonna hire a salesperson, how would this look? So if you do it the right way, then usually you start with creating a... you create your RDoC, is just a fancy word for job description. You will do some sort of job post somewhere, indeed LinkedIn, wherever that ends up going. Then you start getting applications and you start screening applications. Well, let's skip to the financials because we don't need to tell them the whole process of what we'll do. We're going to. Okay. All right. Here, continue. Then you get to do a bunch of interviews. and then you bring someone on, you onboard them, you train them, and then you continuously and every single day support them. And that's where, well, in all of that, at various stages, most people fail. Yeah, somewhere. So sometimes they never even create their company culture documents, and then they wonder why they can't hire the right person. Yeah. Sometimes they don't create the right job description, and they wonder why they can't hire the right person. They don't know how to properly interview and screen candidates. Or when they have the right person and everything has worked out and then they hire this person, then they just kind of throw them in the fire and they go, all right, go do sales. I hope you can figure it out. And there's a little bit of training, but there's really not a system that you can just plug this person into. This salesperson has to figure out and go build a system. and most of times they don't know how to do that. And then it's not working out and the business owner is upset and the person that got hired is upset because no one is winning and no one is making money. Both parties are frustrated usually with the other one. The person who got hired is upset because they're like you like have nothing. This is a whole guessing game and nothing is working and I don't know what to do and you also don't know what to tell me to do. And then the sales person or the ⁓ business owner is upset with the sales person because they're going, well, geez, I hired you to be able to figure all of this out and you didn't figure it out. And now I wasted a whole bunch of time and money. And that's why usually it fails. So you can do that. You can absolutely figure it all out yourself. Everything is figured out. if you learn enough and know enough and figure out, know, if you, if you waste enough time, you can figure it all out eventually. Absolutely. Yeah. Yes. You certainly can. Yeah. Most people don't really have a good system for hiring and definitely not for training because we've seen it again and again where people will hire someone who is great for a sales position and then it doesn't work out. And then they go, this isn't working. I think I to let this person go. How do I have that conversation? Like, what should this look like? And when should I do that? And why, you know, do I, what do I tell them? Like, why am I making this decision? And usually that's the end result that they get. And then they kind of get to go back to the beginning and they get to reassess and they go, okay, should I try this whole thing all over again? Or should I just do something different so you can absolutely do that if you know how to do this by all means go do it or You can just push the easy button and let us handle all of that for you including the training and including the support and that's where a lot of people they Just don't want to do it. They don't have a system. That's already built to put a salesperson into they bring on that salesperson and expect them to build the system. And most salespeople aren't good at building systems. They're good at selling, but they're not good at building a sales system. So if you take a good salesperson and plug them into a broken system, it's going to break. But there's a big disconnect there. So we build the system. We will do the recruiting. the screening, the interviewing, the onboarding, the initial training, the ongoing training, and all of the support, daily support for these salespeople so that they will consistently learn and grow and get better and sharpen their skills and figure out what is working and what isn't working and how do I double down or triple down on the things that are working so that I can get results as quickly as possible because they're motivated, they want to make money. Salespeople, they like winning. They want to make money. That's how they win is when they close deals. So the easiest way to like deflate a sales team is to make it almost impossible to close deals. That's what we've noticed. So then we decided to just fix all of those issues on the back end. And instead of leaving it to business owners who are already busy, who if they had the system for growth, they would probably not need a salesperson. because they already have the system. If you have a system that's working, you really don't have a problem. But a lot of times they don't have a system and they don't have someone who is going to consistently do sales. They usually have somebody who's kind of dabbling in it. Usually it's them. Sometimes they have somebody who's part-time or they have like a real estate agent looking to make some extra bucks on the side. But there's not a real system and there's not real dedication to sales. And the ones that have a system and the ones that have actual dedication to sales, those are the companies that you see that get two, four, six, a thousand doors. That's why you see that. So that was something that we noticed is, hey, this ends up being complicated for some people and actually probably the majority of people to do. So we just built this system and that is what the door machine does. So we will handle all of that work for you so that all you need to do is manage the doors that we give you. All right, so let's talk about why this is hard for people. So Sarah brought up several good points about getting a salesperson. We focus on hiring. First, if you're gonna do this yourself, you've gotta make sure you get the right person. That's the first problem to figure out. And the right person has to be the right They culture fit for the business, otherwise you're not going to trust them. They have to be the right personality fit for the role, otherwise they won't be good at this. They have to be the right skill fit or intellectual fit to be able to develop the skill or talent to be able to do this job. So that's hiring. If they're not all three, they're going to fail. Always do. And if any team members you have right now are not all three, you have to let them go. It's inevitable. Your business will never be able to grow if you have bad people. The next piece, assuming you get all three of those nailed and you have as good of a hiring system as we do, then the next piece is the BDM or salesperson has to have three key ingredients to BDM success or they always fail. Fail means they aren't making enough money so they quit or they're not making you enough money so you fire them or they're not. kept, they're too comfortable, so they get lazy. Either way, it's not working, and so they will either quit or you will fire them. And this happens all the time. The issue is not going to companies and getting somebody to help you with hiring. Lots of people help you hire BDMs, but they still fail. And the failure after the hiring piece, if that was done well, is it's not because they didn't have the right personality, it's not because they don't share your values, and it's not because they don't have the skill to do it. Those companies will usually show them or train them or whatever. It's because of you. That's the tough love. So here's how this works. You have to have these three ingredients. They have to have the right training and strategy. That's number one. If they're doing stupid stuff, if they're focusing on cold leads, digital marketing stuff, all the stuff that you probably are gonna heap on them, you are holding them back and you're giving them low level garbage stuff to deal with, cold crappy leads. they are not going to be able to grow quickly your business or scale and they're not going to be able to win. So they have to have the right training and the right growth engines that we would help them install. Second, they have to have the right comp structure. If they don't have the right compensation, compensation is incentive. Compensation is motivation for the right candidates, people that don't hate money, that are salespeople. And if the comp structure is off, they will either get lazy and comfortable because you paid them too well, or they will get lazy and uncomfortable because they'll just get unmotivated because it's not working. ⁓ Or they just won't do the leading activities because you're trying to just make it commission only. There's so many mistakes with compensation and there is a formula for making this work. And we've seen this fail over and over and over again. They are not motivated, but they are the right personality for this. You designed the role incorrectly, and you probably designed the financial compensation wrong, and that's on you. The third thing you have to get dialed in is accountability. They have to be accountable. If they're not accountable, if you're not, if you are not able to guide them and see where they're stuck and where there's drop-off in their sales flow or in the pipeline, if you can't see it, They probably aren't seeing it either. And so they will keep doing the same dumb stuff, getting the same dumb result, and you will both be frustrated. And they will give up on this idea of selling property management, and you will give up on the idea. And there's, even before we get to all of these challenges, the three fits for hiring, the three keys to BDM success, there's some fundamental, foundational ingredients for the business that we help clean up that come even before that, where you have to have the right target audience, A lot of property managers don't have this dialed in. They don't have the right target, which means they're targeting people incorrectly. means probably they're doing digital cold lead marketing, they're doing ads, they're spending a bunch of money. And most companies spend 20 to 30 % of their top line revenue just to bring in leads. And so they're wasting money there and have bad strategy there. The other piece to this is ⁓ you have to have the right You have to have the right product. A lot of you think you're selling property management and nobody gives a shit about property management. Nobody wants to buy it. Nobody wakes up in the morning and says, man, I'm so excited to buy something today. And somebody says, what is it? What is it, Jason? my gosh, I'm so excited to go buy property management today. You are selling the wrong product. And if you're selling to the wrong audience, and attracting the wrong owners and the cheapos and the accidentals and all the owners that you don't want because you're doing the wrong tactics and then you're selling the wrong product. Then the third thing is you also probably have the wrong offer and the wrong pricing. And so this is stuff we have to get dialed in. It's foundational. I've never had somebody come to me that had those three ingredients dialed in. We have to get those three dialed in first. Then we dial in the three fits. Then we dial in the three keys to BDM success. This is the stuff we would come out and help you get done. And we can do it fast because we've done this hundreds of times. We could do this. I've been running DoorGrow for a decade, almost two decades now, almost two decades, over a decade and a And we have expertise in helping people get this stuff dialing quickly. So, That would be the first part of this. Now, if you're gonna go out and do this yourself, you're then gonna, you get a BDM. All of these things are dialed in. For some reason, you magically figured this all out on your own through trial and error. The next piece is now you've got to pay this person a commission, some sort of commission. And then you're gonna have to spend money on some sort of base. And you've got all of these different things that you've gotta get dialed in correctly. And if you have this done, then you'll probably be adding doors and then, It'll be working. Here's what how we set up the door machine so that we can take over all this for you. So you'll pay door grow, you'll pay door grow a commission, you'll pay for each door that's added off the first month's rent. You'll pay ⁓ base salary or base dollar amount to door grow ⁓ each month. And as part of that base, we offset a good portion of that by giving you access to our super system level of our mastermind, which includes all the systems you're going to need in order to scale your business. call the super system and you get access to the in-person events and the cohort and all the amazing people that are in our program. You're then also going to pay instead of paying, spending money on marketing, because you're not going to have to pay for leads and do stupid digital, cold lead, whatever advertising. Our salesperson is going to be trained in doing this effectively and we'll be generating warmer leads that have a higher close rate. We will handle all that. so DoorGrow residualy will get 20 % of the management fee. Instead of spending 20%, 30 % like a lot of businesses do on your top line revenue, just to acquire new customers and to do digital marketing or ads, you'll spend 20 % of the management fee, which is way less. For a lot of you, might be if average rent's 2K in a lot of areas throughout the US, your management fee maybe is 10%, which is, or worse, which is typical. ⁓ We'll help you install a better pricing model than that. But you're doing something like that and you're probably getting then $200 on the door. You're making a lot of money on other things, maintenance, whatever, but $200 for the management fee and then door grows, percentage would be 40 bucks, it'd be 20%. And so $40 and originally designed this so we grow as you grow and this is, you know, a partnership is forever, but we put a cap on it to make this even more enticing. It drops off each door in the door machine that you add that 20 % dies or drops off. So you get a hundred percent of it at the 36 month mark. So three years in it drops off. So that puts a cap on what door grow can make with you depending on how much the BDM can add each year. And so that caps our upside, which is better for you to make this even sweeter. And so there's a relationship. There's more details to it than that. We'd be happy to send you the offer doc if you're interested in this offer. ⁓ Really who we're looking for generally are 500 or plus companies that have a healthy team, healthy culture, will help you get these initial things cleaned up. You'll pay. ⁓ Okay, we won't mention all the specifics on the dollar amounts, but this is how this works financially. Same thing you would probably have to pay towards a BDM. You'll pay the door girl and we will take care of this for you and growth. This is a good fit for those of you that you have the money right now to go hire somebody and spend money, maybe five grand, six grand a month on a person ⁓ to hire somebody, then financially you probably could afford to do this and it would make sense. If that's not you right now, and then this is probably not a fit for you. Anything else you want to say about the Dormachine? So don't just... if you can afford five or six. to that. Sure. one. Number two. No, it's not only this may be a fit for some smaller companies as well. So doesn't mean hey, you know, don't have 500 doors yet. Therefore, I can't do it. You can still do this. It might be a fit for you. I would see if you would benefit from a conversation with our sales team on that to just kind of learn more about it, get more information, get some of the specifics of the numbers and see, know, hey, what is pressing the easy button on growth actually worth for you? Because your role in this, we handle all of the front end of your business. So growing the business is no longer something that you need to think about or worry about at all. And if you're not sure if this is a fit for you, if you're wanting to get those first three foundational things dialed in with us, which is the targeting, the product, and the offer. And if you wanna meet with us, we have a three session thing where we will work with you one-on-one, help you get these three things dialed in over three sessions, which is the foundation, and help you figure out what your roadmap and plan might be. It might be joining one of our different tiers of our mastermind. It might be getting some help with hiring. It might be getting into this door machine. But we have a small, inexpensive offer for that where we will help you get those three things dialed in and help you roadmap the future to figure out what would be the best fit moving forward. We call that the PM Growth Leak Audit, where we audit the leaks that you have right now that are preventing your growth and help you see some of the blind spots that you can't even see in your business right now, which is why it's been so hard for you to grow. And then we'll help you figure out what the next steps might be that would make the most sense based on what your constraints are related to budget, related to time, investment, whatever. And so reach out to us and just say, hey, I'd be really interested in that audit that Jason mentioned on the podcast. Cool. Anything else we should add? That's it. this might be for you, it's probably worth at least a... also say that this will not be for everyone or this will not be for you right now. It might be a later thing instead of a now thing. It might be an everything. You might be able to handle everything all yourself and that's okay. ⁓ What I would also say too is keep in mind that a lot of times people kind of peter out on doing sales after a while. This is something that will continue to grow the business for you because it doesn't depend on you at all. aren't involved in it. The reality is a lot of our clients, once we help them figure out growth and we get stuff out of them, they start growing stuff themselves. They realize and figure out eventually they either don't enjoy doing the sales or it's creating a really strong constraint in the business. At best, if you're running a company and you are the salesperson, you will always be a shitty part-time salesperson at best. You don't have full-time bandwidth. And if you don't have a growth problem, then this isn't even relevant to you at all. So if you're having some challenges, then reach out to us. We have a proven track record. We're the best in the world at helping people do this. We've been doing this for almost two decades now. And we can help you get this dialed in. And we want to see you win. We're looking for really good, awesome people. and humans to be part of our stuff, especially for the door machine and the cohort really of the caliber of people that we've already gotten into the door machine. These are going to be the coolest people. So the cohort aspect of this is another plus. think it's probably the best upside is that you get to be around other people that are experiencing the door grow magic and they're buying, they're growing and they're scaling. and they're doing things in a different way than the entire industry. And that's what we bring to the table at DoorGrow. So if you want to get your company to not have all the same blind spots and constraints and you want to start innovating your business, reach out to us at DoorGrow. You can check us out at doorgrow.com, schedule a call with us, have a chat. If you'd like a free training on how to get unlimited leads for free, text the word leads to 512-648-4608. Also join our free Facebook community just for property management business owners by going to doorgro club.com. And if you want tips, tricks, ideas, and to learn about our offers, subscribe to our newsletter by going to doorgro.com slash subscribe. And if you found this episode even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. Until next time. Remember the slowest path to growth is to do it alone. So let's grow together. and you can do that with the door machine for sure. All right, bye everyone.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Alex Kirke shares his journey from multifamily investor to property management expert in Columbus, Ohio. Discover his strategies for scaling, managing properties efficiently, and lessons learned along the way. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Need any advice or information, message us.We sit down with Joaquin Rodriguez, Co-Owner and Sales & Marketing Director at Stay in Costa Rica, one of the country's premier luxury property management companies. We discuss what the first half of 2026 has looked like on the ground amid global economic uncertainty, how Stay in Costa Rica grew into one of the most respected property management brands in the country, and what most owners get wrong about managing vacation rentals. Joaquin shares insights on the amenities that actually increase bookings and revenue, the costly mistakes investors make when building and furnishing rental properties, what today's guests expect that they didn't five years ago, and where he sees the best opportunities in Costa Rica's vacation rental market. Free 15 min consultation: https://meetings.hubspot.com/jake806/crconsultContact us: info@investingcostarica.comStay in Costa Rica: www.stayincostarica.com
Are you struggling with high turnover and finding valuable talent in property management? The operational future demands a shift in focus! This episode dives into why hiring for essential skills may soon trump hiring based on a current job title or description. Discover how to reinvent your recruiting process to tap into a wider talent pool and set your team up for success. What skills are you prioritizing right now? Key Timestamps/Highlights: 0:00 Why relying on “job titles” is limiting your talent pool in property management 0:30 The essential skills (interpersonal, customer service, sales) that transcend specific property management job roles 1:45 How to “rewrite, rethink, reinvent” your hiring process to combat high turnover 2:10 Balancing the value of industry experience with the power of effective training and skill assessment
Axel sits down with Pat Carino — a multifamily developer, acquisitions professional at NRP Group, and co-founder of DealNav — for a wide-ranging conversation that spans institutional development, deal sourcing at the highest level, and the origin story of a software tool that Aligned Real Estate Partners actually uses in their own business.Pat breaks down the three-bucket deal sourcing framework he uses at the institutional level — brokers, referral network (architects, engineers, attorneys), and true off-market sourcing. The second half of the conversation dives into DealNav — what it is, why Pat built it, and why a purpose-built deal tracking CRM with a map beats bloated all-in-one platforms for acquisitions-focused operators. This episode is essential listening for any investor who wants to understand how deal sourcing is done at the institutional level — and how the same principles apply whether you're buying a 10-unit or a 300-unit ground-up development.Join us as we dive into:The three-phase development contract lifecycle: due diligence, entitlement approvals (6 months to 1+ year), and closing — and how it differs from a traditional value-add acquisitionThe three-bucket deal sourcing framework: broker deals, referral network (architects, engineers, land use attorneys, economic development offices), and true off-market direct-to-ownerThe story of a vacant 30,000 sq ft retail building: a two-year follow-up campaign, tracking down the decision-maker through her daughter's Instagram DM, and closing the deal after years of patient persistenceWhy having a CRM with clean notes, timestamped follow-up reminders, and a linked map is the only way to manage a multi-year, multi-contact off-market pipeline at scaleThe origin story of DealNav: from colored pins on a Jersey City poster board to an Excel/Google My Maps hybrid to a purpose-built SaaS product — and why 15 demos of competing CRMs came up shortThe three boxes DealNav was built to check: simplicity (prospecting only, no bloat), a map-first interface, and single-user affordable pricingHow DealNav became a deal source for Pat's institutional acquisitions work — and why building a real estate community and a real estate software company often leads to the same peopleWhat makes a good development site: rent comps that justify new construction, favorable taxes (or abatements), manageable affordability requirements, and the right construction typeSign up for the DealNav CRM HEREConnect with Pat Carino:Follow him on Twitter/XConnect with him on LinkedinLearn more about DealNavAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
One of the biggest lessons I learned early in my property management career was that delivering value and communicating value are two very different things. In this episode, I share the simple but powerful strategy that helped me retain investors for years, even through market uncertainty, staff changes, and growing competition. Drawing on my background in marketing and communication, I explain why meaningful client relationships are built through intentional conversations, not just efficient processes, and how becoming a trusted advisor can completely change the way investors see your role.I unpack the Investor Audit framework that became a cornerstone of my business and explain how structured, strategic conversations can strengthen trust, improve retention, and create deeper client loyalty. From reviewing property performance and maintenance planning to discussing future investment opportunities, these conversations allow me to better understand my clients' goals while helping them feel supported throughout their wealth creation journey. It's not about selling services – it's about showing genuine interest in helping investors make better decisions.This episode is a reminder that the strongest property management businesses are built on relationships, not transactions. I walk through the practical steps for implementing Investor Audits in your own portfolio and share the communication habits that helped me create long-term client connections. If you're looking to improve retention, elevate your client experience, and position yourself as an indispensable part of your clients' success, this is a strategy that can make a lasting impact.“Maybe you're thriving. Maybe you're struggling with retention. Maybe you're exhausted from constantly chasing new clients. But if you're willing to shift from what can I do for them to how can I actually be their partner in this investment, everything changes.” - Kylie WalkerWe cover:The concept of the "investor audit" as a strategy for property managers.Importance of building trust and demonstrating value to landlord clients.The need for effective and consistent communication with investors.The role of property managers beyond just rent collection.Strategies for maintaining long-term client relationships.The significance of personalized and meaningful communication.Tailoring services to meet the specific goals of property investors.The impact of regular check-ins and updates on client loyalty.Utilizing data and insights during investor audits to support decision-making.Shifting the mindset from transactional management to being a strategic partner.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesIf you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
In this episode of the WIIRE podcast, we're getting personal about the mindset behind building a real estate portfolio as women, beyond the constant “hustle harder” messaging. Using Amelia's journey from taking almost a year off buying to closing on another 11‑unit, we unpack: How we define seasons of scaling and stabilizing in our businesses Why nonstop growth without a stabilizing season leads to burnout, chaos, and risky over‑leverage How we've used pruning (selling what no longer serves us) to create space and capital for better deals The role of divine timing, preparation, and working capital in landing the right opportunities How each property has been a building block, not a home run—and how those reps built our confidence We also share candidly about: Choosing to be the bigger person with tenants, contractors, and lenders Letting go of the need to “win” every conflict to protect our peace How masterminds and community helped us think bigger, invest in coaching, and normalize 7‑figure goals Why being in rooms with ambitious women investors completely changed our trajectory If you're a woman trying to decide when to push, when to rest, and how to think bigger in real estate, we recorded this episode for you. Resources: Book your spot at WIIRE Summer Camp before it fills up Simplify how you manage your rentals with TurboTenant Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
Steve Hart is based in Salt Lake City where he is the founder of Property Management Inc, a franchisor of property management systems for independent property managers across the US. On today's show we are talking about some of the dynamics in the industry. To connect with Steve, visit pmicorp.com-------------**Real Estate Espresso Podcast:** Spotify: [The Real Estate Espresso Podcast](https://open.spotify.com/show/3GvtwRmTq4r3es8cbw8jW0?si=c75ea506a6694ef1) iTunes: [The Real Estate Espresso Podcast](https://podcasts.apple.com/ca/podcast/the-real-estate-espresso-podcast/id1340482613) Website: [www.victorjm.com](http://www.victorjm.com) LinkedIn: [Victor Menasce](http://www.linkedin.com/in/vmenasce) YouTube: [The Real Estate Espresso Podcast](http://www.youtube.com/@victorjmenasce6734) Facebook: [www.facebook.com/realestateespresso](http://www.facebook.com/realestateespresso) Email: [podcast@victorjm.com](mailto:podcast@victorjm.com) **Y Street Capital:** Website: [www.ystreetcapital.com](http://www.ystreetcapital.com) Facebook: [www.facebook.com/YStreetCapital](https://www.facebook.com/YStreetCapital) Instagram: [@ystreetcapital](http://www.instagram.com/ystreetcapital)
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this interview, Bethany Shoffner shares valuable insights on investing and managing rental properties in Central Indiana. She discusses common investor mistakes, the importance of resident relationships, market regulations, and how strong property management systems can help investors scale successfully and improve long-term property performance. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
HELP US IMPROVE THE PODCAST - TAKE THIS 3 MIN SURVEY:https://forms.gle/fRTV2YiJqncKVpFh7WEBINAR LINK:https://shawnmoore.clickfunnels.com/optiniyvvg89sWant to learn more about Vodyssey or start your STR journey. Book a call here:https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7FOLLOW US:https://www.instagram.com/vodysseyshawnmoorehttps://www.facebook.com/vodysseyshawnmoore/https://www.linkedin.com/company/str-financial-freedomhttps://www.tiktok.com/@vodysseyshawnmooreCONTACT US:support@vodyssey.comSources:1) https://www.reuters.com/commentary/reuters-open-interest/warshs-arrival-leaves-long-bonds-without-safety-net-2026-05-19/2) https://news.airbnb.com/guests-can-now-earn-delta-miles-on-qualifying-experiences-and-services/3) https://www.rentalscaleup.com/vrbo-expedia-strategy-2026-grid-vs-walls/4) https://www.housing.info/blog/the-real-2026-housing-market-story-is-not-a-crash-but-a-regional-reset5) https://www.nar.realtor/research-and-statistics/housing-statistics/existing-home-sales6) https://apnews.com/article/confidence-inflation-economy-4f681cecfa63fe251f5bb12bb4b949c67) https://www.sca.isr.umich.edu/PROPERTY:https://www.airbnb.com/rooms/1688556433792177892?source_impression_id=p3_1780083303_P3-5PO3kTPAnH3I_Chapters00:00:00 Intro00:02:16 Airbnb vs. Verbo: Business Models Explored00:11:11 The Impact of Property Management on Guest Experience00:18:41 Legislative Updates and Market Dynamics00:22:40 Current Trends in the Housing Market00:30:07 The Impact of Interest Rates on the Economy00:33:36 Creating Unique Experiences in Real Estate00:46:08 The Value of Exclusivity in Property Investment
June 3, 2026 In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop's integrated AI assistant to automate up to 80% of tenant communications and maintenance troubleshooting. The conversation provides a roadmap for professionals to transition from manual tasks to becoming the "architects" of their businesses, emphasizing that while AI may not replace property managers, those who master it will certainly lead the market.
In this solo episode, Axel tackles one of the most overlooked — and potentially damaging — mistakes new real estate investors make: seeking advice from the wrong people. Not wrong because they're unsuccessful, but wrong because they're in a completely different season of life, operating in a different market, or simply too many steps ahead to give advice that's actually actionable for where you are right now.This episode is essential listening for any investor at any stage of their career who wants to think more clearly about where to source advice, who to model their decisions after, and how to find mentors who are actually in a position to give contextually useful guidance.Join us as we dive into:Why seeking advice from someone 10 steps ahead of you is often more harmful than helpful — and why contextual relevance matters more than raw experienceThe three investor archetypes: the 25-year-old (aggressive risk, bridge debt, self-managing, hairy deals), the 40-year-old (moderate risk, stabilized debt, B-class assets, capital preservation), and the 55-year-old (winding down, passive income, protecting net worth)Why the 55-year-old's advice to "avoid risk, buy in great areas, don't partner" is not wrong — it's just wrong for a 25-year-old trying to scale fastHow Axel at 31 can already feel himself shifting from aggressive growth to capital preservation — and why that shift happens naturally as your season of life evolvesWhy market context matters just as much as experience level: an Ohio investor buying at $80K/door and a Boston investor buying at $300–$400K/door are playing fundamentally different gamesWhy lifestyle design matters when choosing who to learn from — and why Axel doesn't want advice from someone running a 5,000-unit operation with a 15-person team if that's not the business he wants to buildWhere Axel currently seeks advice: investors controlling 1,000 units, raising $10–$20M/year, transitioning from small-to-mid deals to 50–100+ unit acquisitionsAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, real estate expert Steve Isemann shares his journey, insights on property management in Baltimore, navigating regulations, vetting tenants, and seizing market opportunities. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
A conversation with an entrepreneurial young Canadian guy, who's looking to relocate to Japan and start a hospitality management business in the Japanese country side. He has many questions...
There's a quiet shift happening in property management right now – and it's the move away from transactional service toward something far more meaningful. In this thoughtful conversation, I'm joined by Jenny Lock from K & Lo Property Co, who shares why relationship-driven property management is becoming the future of our industry. Together, we unpack the impact of client experience, the importance of genuine connection, and why the small moments – the phone calls, the thoughtful touchpoints, the way people feel – are often what matter most in building long-term trust and loyalty. We also tackle one of the most controversial conversations currently circulating in property management: client poaching. It's a topic layered with emotion, ethics, leadership, and accountability, and Jenny offers such a balanced and grounded perspective from both a business owner and property manager point of view. This conversation explores what really creates client loyalty, why culture and relationships inside agencies matter more than ever, and how business owners can build stronger retention through service, communication, and aligned leadership rather than fear or control. What I loved most about this discussion is how deeply it reinforces the idea that great property management isn't built on volume, chaos, or constantly being reactive – it's built on intentional systems, aligned values, and creating experiences that people genuinely remember. Jenny shares the strategies she's implementing inside her new boutique agency to elevate both the owner and tenant experience, while also protecting her own wellbeing and avoiding the burnout so many in our industry are facing. If you've been craving a more human, thoughtful, and sustainable approach to property management, this conversation will leave you feeling inspired to rethink what's possible. “I highly hold myself to values and ethics, and I think the real estate industry already has this bad reputation of not doing the right thing. I want to do the right thing and walk the walk and talk the talk.” - Jenny LockWe cover:Transitioning from transactional to relationship-focused property management.Importance of building genuine relationships with clients and tenants.Negative impact of transactional approaches on the industry's reputation.Ethical considerations in client poaching within property management.Strategies for maintaining client relationships and loyalty.Enhancing customer experience through personalized services and communication.Role of technology and AI in supporting relationship-driven property management.Addressing burnout among property managers through quality-focused practices.Importance of personal development and aligning business practices with values.Encouragement for property managers to reconnect with clients and improve service quality.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Jenny Lock:0487275151www.klopropertyco.com.auK&LO Property Co Google reviewConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Blake Yarborough started acquiring rentals in 2009 when everyone else was running from the market, and built his way to 100+ properties and $40 million in real estate. In this episode, he breaks down the leveraged financing strategy he used to scale fast, how he structured 15-year notes to protect himself against rate resets, and why he self-manages instead of handing things off to third-party property managers. He also shares a hard lesson about embezzlement that cost him $5 million and what he missed on the balance sheet that let it happen. If you're building a rental portfolio or thinking about getting back into acquisitions, this one is worth your time. KEY TALKING POINTS: 0:00 - Intro 0:34 - Blake Yarborough's Journey In Real Estate 11:08 - Losing Money & His Faith 13:31 - Financing Rental Properties 17:27 - His Deer Breeding Business 18:40 - The Real Estate He's Doing Now 21:24 - The Market Right Now & Property Managers 26:09 - Protecting Your Business 30:14 - Closing Thoughts 31:10 - Outro LINKS: Facebook: Blake Yarborough https://www.facebook.com/blake.yarborough Website: Capital Concepts https://www.4smartmoney.com/ Instagram: David Lecko https://www.instagram.com/dlecko Website: DealMachine https://www.dealmachine.com/pod Instagram: Ryan Haywood https://www.instagram.com/heritage_home_investments Website: Heritage Home Investments https://www.heritagehomeinvestments.com/
Unlock what real luxury really means in short‑term rentals with hospitality and branding expert Katie Cline, former PR lead for brands like Ritz-Carlton, W Hotels, and St. Regis. In this episode of the podcast, we dive deep into how female real estate investors can elevate their STR, MTR, and LTR portfolios through hospitality, design, and guest experience—without overspending. In this episode, we cover: How Katie went from UK long-term landlord to profitable US short‑term rental investor Why hospitality is a non‑negotiable skill for real estate investors (even for long- and mid‑term rentals) The “art of the arrival” and how the first 10 minutes shape reviews, referrals, and repeat bookings Practical luxury: the small details that feel high‑end (think: linens, hair dryers, cookware, amenities) Smart policies for bachelorette groups and high‑energy stays that still protect your asset Personalization strategies that help you stand out on Airbnb and Vrbo Branding your property: naming, storytelling, and designing for your actual ideal guest If you're a female real estate investor building wealth with short‑term rentals, vacation homes, or mid‑term rentals, this conversation will show you how to think like a luxury hotelier while staying profitable. Resources: Book your spot at WIIRE Summer Camp before it fills up Check out what Katie is up to next on Instagram Listen to Katie's podcast Get the rest of the deets on Katie's ventures Simplify how you manage your rentals with TurboTenant Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Connect with us on Instagram
In this deal segment episode, Axel sits back down with Phil MacArthur to break down one of Phil's most recent acquisitions: a 20-unit portfolio deal across four buildings in New Hampshire, picked up on the MLS after months of sitting on cash from prior refinances. The conversation gets into the real nuances of buying from long-term mom-and-pop owners: the informal nature of their leases, the difficulty of getting estoppels, and why small-deal variance is just part of the game when you're playing in the 5 to 30 unit space. Phil and Axel also share a candid back-and-forth on tenant retention — and why tenants know the rental market far better than most landlords give them credit for.This episode is essential listening for any investor buying smaller multifamily deals direct from mom-and-pop owners — and who wants a clear-eyed picture of what the due diligence process actually looks like when the seller isn't exactly playing by the book.Join us as we dive into:How Phil found this 20-unit, four-building deal on the MLS after sitting on cash from four prior refinances for six months.Why the appraiser — from a large Boston institution — applied a 5% loss-to-lease penalty on four vacant units and capped the bank's lending at $3M (65–70% LTV)How Phil bridged the $300,000 financing gap with a short-term hard money lender to get the deal closedThe business plan: light CapEx on roofs and exterior, and bumping rents from an in-place average of $1,600 toward a market rate of ~$1,950 — already achieved on newly leased unitsWhy almost none of the existing tenants left — and why that was better than expected given the previous owner's warningsWhy tenants know the rental market better than investors give them credit for — and why that works in your favor when your rents are modestly below marketThe exit plan: refinance out the hard money, stabilize the rent roll, and target a cash-out refi within 12–24 months to recover 75%+ of invested capitalConnect with Phil:Connect with him on LinkedinFollow Windrift Real Estate on InstagramLearn more about Windrift Real Estate, LLCListen to the Previous Episode with Phil: Ep119 - Living in an Expensive Market and Investing out of State + Quickly Building a Personally Owned Portfolio of 70+ Units via Spotify or AppleAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, real estate investor Jon Bombaci shares insights on value-add multifamily investing, the impact of house hacking, and strategies for acquiring portfolios from retiring landlords. Perfect for investors looking to scale and optimize their real estate portfolios. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
How are luxury hotels currently underutilizing guest data, and what opportunities are they missing? In this episode, Steve Carran and David Millili sit down with Josh and Dana Ellis, co-founders of Abra, to explore how AI-powered personalization is transforming the guest experience in hospitality.From luxury hotels in New York City and Maui to building one of hospitality's most exciting AI startups, Josh and Dana share the story behind Abra and why they believe personalization is the future of guest loyalty. Dana brings firsthand experience from iconic luxury properties including Four Seasons, Peninsula Hotels, and Relais & Châteaux, while Josh combines expertise in AI, consulting, and mindfulness to help hotels unlock the power of guest data.The conversation dives deep into:How hotels can deliver true personalized service at scaleWhy guest data is still one of hospitality's biggest challengesHow team members—from housekeepers to bartenders—play a critical role in personalizationWhy AI should empower hospitality teams, not replace human connectionThe importance of creating memorable experiences that drive lifelong guest loyaltyJosh and Dana also share behind-the-scenes insights into building Abra inside a live hotel operation, preparing for the HITEC E20X startup pitch competition, and how hotels can create “hospitality magic” through better data and smarter technology.Watch the FULL EPISODE on YouTube: https://youtu.be/7UfjHnd4LwQThis episode is sponsored by Abra HospitalityLinks:Dana on LinkedIn: https://www.linkedin.com/in/danasjaffe/Josh on LinkedIn: https://www.linkedin.com/in/josh-ellis1126/Abra Hospitality: https://abrahospitality.com/For full show notes head to: https://themodernhotelier.com/episode/281Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Inside the Wolf’s Den an Entrepreneurial Journey with Shawn and Joni Wolfswinkel
In this episode of Inside The Wolf's Den, Shawn and Joni Wolfswinkel sit down with Marc Cunningham, a second generation entrepreneur, industry leader, and CEO of Grace Property Management and Real Estate. From his early days in a family run business to leading one of Colorado's most respected property management firms, Marc shares how he built a company grounded in strong systems, clear processes, and intentional culture. Marc walks through the evolution of Grace, offering a practical look at what it really takes to scale in a demanding industry. He speaks candidly about working with family, from setting boundaries between home and the office to navigating difficult conversations that test both relationships and leadership. The episode also covers the launch of his education platform, PM Build, created to help property management entrepreneurs build stronger businesses. Marc explains the moment he recognized a gap in the industry and how teaching others sharpened his own thinking as an operator. A standout part of the conversation is Marc's breakdown of the sale of Grace to Rhome. He shares how the opportunity came together, what the due diligence process looked like, and the reality of continuing to lead the company through a major transition after the sale. He also offers clear advice for owners preparing for an eventual exit of their business. To close, Marc reflects on leadership, time management, and the mindset shifts required to move from employee, to operator, to CEO. This episode is packed with practical insight for anyone building, scaling, or selling a business. Grace Property Management & Real Estate Link: https://www.rentgrace.com PM Build Link: https://www.pmbuild.com YouTube Link: https://youtu.be/OvIZBXljZY0
Liz Faircloth scaled from a single duplex to close to 1,400 doors across multiple states, and the secret had nothing to do with finding more deals. In this episode, she breaks down the three things that actually make scaling work: leadership, systems, and team. She covers how to identify your core genius and stop wasting time on everything else, how to build a bookkeeping process that protects your business as it grows, and the four key roles every real estate business needs to fill. If you are trying to build something repeatable, this one is worth your time. KEY TALKING POINTS: 0:00 - Scaling Your Real Estate Business 0:22 - 1: Leadership 3:07 - 2: Systems 10:26 - 3: Your Team 14:48 - Outro LINKS: Instagram: Liz Faircloth https://www.instagram.com/therealestateinvesther/ Website: The Real Estate Investher https://linktr.ee/investher Instagram: David Lecko https://www.instagram.com/dlecko Website: DealMachine https://www.dealmachine.com/pod Instagram: Ryan Haywood https://www.instagram.com/heritage_home_investments Website: Heritage Home Investments https://www.heritagehomeinvestments.com/
Investor Fuel Real Estate Investing Mastermind - Audio Version
Erica Odom runs a Wisconsin-based property management and real estate investment company serving investors locally and internationally. She focuses on strong systems, technology, and professional operations to manage portfolios remotely and efficiently. Her business is built on partnerships with investors and a mission to provide affordable housing and improve communities. She also leads a youth internship program to train the next generation in real estate. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Axel once again sits down with Phil MacArthur — a Boston-based real estate broker and multifamily investor who has quietly bootstrapped a 125-unit portfolio across some of the most remote, tertiary markets in New Hampshire. Phil's story is a refreshingly honest account of what it actually looks like to build a portfolio the hard way: no outside capital, no institutional backing, just hustle, grinding commissions from Boston condo sales, and reinvesting every dollar back into the next deal.He also shares the management chaos he experienced, contractor war stories, and the key hires that finally allowed him to step back and operate at scale.This episode is essential listening for any investor who wants a real, unfiltered look at what bootstrapping a 100+ unit portfolio actually costs you — in time, stress, and opportunity — and what you'd do differently if you were starting over today.Join us as we dive into:Why Lake Sunapee and Farmington, NH — not Manchester or the Seacoast — were Phil's first markets, and how affordability and personal connection drove the decisionThe reality of self-managing 25+ units across remote New Hampshire while running a full-time brokerage in Boston — and why Phil calls it one of his biggest regretsHow Phil found his generalist property manager through his own tenant network, and why she became the "cork in the bow of the boat" for his portfolioWhy Phil recommends new investors finance renovations rather than self-fund them — and how selling Boston condos to fund New Hampshire renos slowed his growthThe hyperlocal bank strategy: why Phil targeted lenders that already held the existing debt on properties he was buying — and how that unlocked financing others couldn't getWhy New Hampshire has been largely insulated from the distress hitting other markets — flat expenses, stable insurance, and strong meds-and-eds demand drivers from BostonPhil's current buy box: Class B buildings purchased below replacement cost, separate utilities, light cosmetic value add — and why he's deliberately stepping back from heavy renovation workThe 90% tenant retention rate Phil has achieved — and why rapid maintenance response is the single biggest driver of whether a tenant stays or leavesConnect with Phil:Connect with him on LinkedinFollow Brady Capital on InstagramLearn more about Windrift Real Estate, LLCListen to the Previous Episode with Phil:Ep119 - Living in an Expensive Market and Investing out of State + Quickly Building a Personally Owned Portfolio of 70+ Units via Spotify or AppleAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
In this episode, hosts David Millili and Steve Carran sit down with 2026 NYU SPS Incubator winner and founder of Clairdoc, Bakhtawer Baloch, for a wide-ranging conversation on entrepreneurship, resilience, and building scalable AI solutions in complex industries.From her early entrepreneurial spark selling stickers as a child in Pakistan to studying and building companies in New York, Bakhtawer shares how her journey across consulting, tech, and startups led her to identify a major inefficiency in healthcare billing: insurance claim denials. That insight became the foundation of Clairdoc, an AI-driven platform aimed at reducing administrative friction and improving revenue outcomes for clinics.In this episode, you'll learn about: How Bakhtawer Baloch went from selling stickers as a child in Pakistan to building a tech startup in New York The inspiration behind Clairdoc and the problem it solves in healthcare billing and insurance claim denials Winning the 2026 NYU SPS Incubator and how mentorship shaped her pitch and growth strategy Why she transitioned from service-based businesses to scalable AI product development What's next for Clairdoc as it expands across healthcare systems and specialtiesWatch the FULL EPISODE on YouTube: https://youtu.be/luuWSO8DfJ8Links:Bakhtawer on LinkedIn: https://www.linkedin.com/in/bakhtawerbaloch/ Clairdoc: https://www.clairdoc.com/For full show notes head to: https://themodernhotelier.com/episode/280Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
There's a side of property management we don't speak about nearly enough – the emotional load, the vulnerability, and the quiet moments where instinct becomes your greatest safety tool. In this deeply honest conversation with experienced property management professional Kallista Tzirvelakis, we shine a light on the realities many property managers have experienced but rarely voice out loud. From solo inspections to aggressive interactions and the pressure to simply “keep going,” it's a powerful reminder that safety isn't a luxury in our industry – it's essential. What stood out most was the importance of trusting your gut, speaking up early, and creating workplace cultures where people feel genuinely supported, not dismissed.There's also an important conversation here around leadership and responsibility. Property managers are often expected to absorb conflict, manage chaos, and navigate difficult situations without enough structure or protection in place. The discussion around code words, team communication, risk awareness, and emotional resilience highlights something many businesses still overlook – good intentions are not enough. Systems need to be practiced, conversations need to happen regularly, and teams need to know their wellbeing matters just as much as performance. For industry leaders, this is a timely reminder that retention starts with creating environments where people feel safe, heard, and valued.What makes this conversation especially impactful is its honesty. There's no fearmongering or dramatics – just real experiences, practical awareness, and thoughtful insight into the realities of working closely with people every single day. For newer property managers, it offers guidance and perspective. For experienced professionals, it's validation that the pressure we carry is real and worthy of acknowledgment. And for the industry as a whole, it's a call to approach safety, mental wellbeing, and professional development with far more intention than we have in the past. Because protecting your team isn't separate from building a successful business – it's part of it.“Just never go in with a blind eye. Just be aware of your surroundings. Do your due diligence. Check backgrounds. and go with your gut feeling. If something doesn't feel right, just don't do it.” - Kallista TzirvelakisWe cover:Importance of personal safety in property management, especially for women.Risks and vulnerabilities faced by property managers when dealing with tenants.Personal experiences highlighting the need for effective safety protocols.Development and challenges of safety systems, such as the "Red Folder" protocol.The impact of personal exposure through online profiles and social media.Strategies for protecting oneself, including background checks and tenant verification.Practical safety tips for property managers during inspections and meetings.Emotional and psychological effects of confrontations with difficult tenants.Industry challenges contributing to burnout and mental health struggles among property managers.Encouragement for open communication and ongoing discussions about safety in the property management field.A big shout-out to our amazing podcast partner Ailo.Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchoolDigital Marketing School: https://courses.thatpropertymum.com.au/digitalschoolThat Property Mum Courses: https://www.thatpropertymum.com.au/courses/The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerateBook a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesConnect with Kallista Tzirvelakis:https://kallista.zebrapm.com.au/https://www.instagram.com/zebra_pm_kallista/https://www.facebook.com/profile.php?id=61574342851698www.linkedin.com/in/kallista-tzirvelakis-96902877Connect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Jason Marcordes is the Founder and Managing Broker at Landmark Property Management, a full‑service Chicago-based property management firm that provides expert leasing, tenant screening, maintenance coordination, rent collection, and financial reporting for landlords and investors. Jason launched the business in 2014 and transitioned to full‑time leadership in 2018, building the company around disciplined systems and local market expertise. Landmark has established a strong reputation serving the Chicagoland area. Across his career in property management, he has overseen thousands of residential and commercial units. In this episode… Property management may seem like a numbers game of doors and rents, but the real challenge lies in scaling effectively while maintaining quality. Growth is not just about adding more units; it's about building sustainable systems that support both clients and staff. How can property managers navigate these complexities while ensuring their business thrives long term? As a seasoned property management expert, Jason Marcordes emphasizes the importance of defining your ideal client and documenting every process. He notes that understanding local market intricacies, like tenant laws and eviction timelines, can prevent costly mistakes and protect investors. Jason also highlights the value of strategic pricing and leveraging trusted partners to handle leads outside your portfolio. These insights show that sustainable growth comes from preparation, focus, and disciplined operational practices. In this episode of The Same Day Podcast, Yoni Schmidt chats with Jason Marcordes, Founder and Managing Broker at Landmark Property Management, to discuss scaling property management in Chicago. Jason explores defining your ideal client, tackling market-specific challenges, and building effective systems. He also touches on pricing strategies, partner networks, and leadership lessons for growing a resilient business.
As women investors, we were taught how to grow portfolios—not how to actually pay ourselves from them. In this episode, we break down the difference between our business making money and us taking home money, and why we both spent years feeling “cash poor” despite owning strong portfolios. We share why we started paying ourselves (even when it felt “too small to matter”) to avoid resentment and burnout, and how you can do the same—whether that's a few hundred dollars a month or strategic lump‑sum payouts. We walk through: How our LLCs are set up and what they actually do (liability, not magic tax shelters) How we use owner distributions and contributions without triggering new taxable events The simple rules we follow to avoid commingling funds How we use bookkeeping, P&Ls, and regular CFO meetings to decide what we can safely pay ourselves How each of us handles big checks from sales or refinances while still funding taxes, reserves, and future deals We'll show you how we let our portfolios actually serve us, not just look good on paper. Resources: Simplify how you manage your rentals with TurboTenant Get in touch with Envy Investment Group Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
In this episode, David and Steve sit down with Carmen Almos, Founder & CEO of Ashburton Hospitality, for a powerful conversation about resilience, entrepreneurship, and the evolving world of hotel ownership and asset management.Carmen shares her remarkable journey—from growing up in South Africa and moving to Tennessee as a teenager, to discovering her passion for hospitality through her family's motel business. She opens up about lessons learned from navigating cultural transitions, surviving the 2008 financial crisis, and finding her way from finance and law aspirations into hotel ownership and asset management.The conversation dives into:What hotel asset managers actually do—and why ownership is one of hospitality's most influential seatsWhy should hotels use creative strategies to drive revenue and improve guest experiences? The growing tension between hotel owners, operators, and brandsHow AI's impact on hotel operations and the future of hospitalityPlus, Carmen shares stories about her family's American dream, her father's motel turnaround strategy, and why she believes self-advocacy is essential for success.Watch the FULL EPISODE on YouTube: https://youtu.be/iDOFWvqSQvYLinks:Carmen on LinkedIn: https://www.linkedin.com/in/carmen-a-581b02183/Ashburton Hospitality: https://www.ashburtonhospitality.com/For full show notes head to: https://themodernhotelier.com/episode/279Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
What if smarter property management—not just buying more properties—was the real key to financial freedom? Cameron Tope is the founder of Emerson Property Management, and also a real estate investor and entrepreneur who used rental properties to break free from the unpredictability of the oil and gas industry. After seeing firsthand how unstable the corporate world could be, he began building a rental portfolio that would eventually allow him to quit his W-2 job and create life on his own terms. When he couldn't find a property manager he trusted, he built his own company from the ground up. Today, he manages over 300 properties in Houston, owns more than 30 rentals himself, and successfully runs Emerson Property Management remotely—all while living in San Diego, California. We break down how he scaled from investor to business owner, the systems that allow him to operate remotely, and why most landlords are losing money through poor management practices. If you want to build cash flow, create operational freedom, and turn real estate into a true wealth-building machine, this episode delivers the blueprint.SUBSCRIBE IF YOU'RE LOOKING TO BUILD WEALTH THROUGH OPPORTUNITIES IN THE REAL ESTATE INDUSTRY ✅ http://relfreedom.tv GET STARTED INVESTING TODAY AND ACCESS OUR DEAL LIST!
Check the episode transcript hereABOUT SEAN POGGI Sean is the Asset Manager of Uptown Syndication. He graduated from the University of Oregon with a Bachelor of Science in Business Administration and brings over 14 years of leadership experience with Apple Inc. Sean has been actively investing in real estate since 2015, with experience managing both short-term and long-term rental properties, including out-of-state investments. As a passionate Project Manager and Entrepreneur, Sean is focused on driving operational efficiency, overseeing asset performance, and supporting the long-term success of each investment opportunity. ABOUT CHRIS SHEPARD Chris Shepard is an experienced real estate investor, property manager, and real estate agent. He owns property in multiple states and chooses to invest in Portland, Oregon. He has completed multiple 1031 exchanges and cost segregations to maximize the tax benefits of investing in real property. Chris also holds the principal broker's license for Uptown Properties LLC and is responsible for its real estate activities. On top of his state license, Chris holds a Certified Property Manager (CPM) designation from the Institute of Real Estate Management (IREM). He graduated with a Bachelor of Science in Business Finance from the University of Arizona. With his extensive background in deal analysis and negotiation, he provides incredible value to this company and its projects. THIS TOPIC IN A NUTSHELL: Sean and Chris break down the first full-cycle deal Finding upside through low rents, neglected management, and deferred maintenance Negotiating a $75,000 seller credit during acquisition When the Freddie Mac loan fell through after a failed property inspection Pivoting to hard money financing to get the deal closed Tackling major mold remediation and taking one unit down to the studs Replacing roofs, improving exteriors, and executing the renovation plan Refinancing during COVID and navigating shifting lender requirements How COVID reserves impacted refinance proceeds The lesson learned from refinancing too quickly Why loan-to-cost restrictions limited early capital returns Stabilizing the property through improved operations and rent growth Dispositioning the asset in 2025 after completing the full cycle Key investor lessons and how they shaped future syndications KEY QUOTE: “Every investor remembers their first full-cycle deal because it teaches you what the spreadsheet never can.” ABOUT THE WESTSIDE INVESTORS NETWORK The Westside Investors Network is your community for investing knowledge for growth. For real estate professionals by real estate professionals. This show is focused on the next step in your career... investing, for those starting with nothing to multifamily syndication. The Westside Investors Network strives to bring knowledge and education to real estate professionals that is seeking to gain more freedom in their life. The host AJ and Chris Shepard, are committed to sharing the wealth of knowledge that they have gained throughout the years to allow others the opportunity to learn and grow in their investing. They own Uptown Properties, a successful Property Management, and Brokerage Company. If you are interested in Property Management in the Portland Metro or Bend Metro Areas, please visit www.uptownpm.com. If you are interested in investing in multifamily syndication, please visit www.uptownsyndication.com. We would like to thank our Sponsors: OffsitePros and MyMoneyWorksForMe #RealEstateInvesting #MultifamilyInvesting #ApartmentInvesting #RealEstateSyndication #ValueAddRealEstate #CommercialRealEstate #PassiveInvesting #ActiveInvesting #AccreditedInvestor #CashFlowInvesting #PrivateEquityRealEstate #FullCycleInvesting #MultifamilySyndication #RealEstateInvestors #InvestmentProperty #RentalPropertyInvesting #InvestorEducation #WealthBuilding #FinancialFreedom #AssetManagement #PropertyManagement #RealEstateEducation #RealEstateProfessionals #PortfolioGrowth #CapitalRaising #RealEstateOperator #IncomeProducingAssets #MarketCycleInvesting #InvestmentStrategy #UptownSyndication CONNECT WITH SEAN AND CHRIS: Sean's LinkedIn: https://www.linkedin.com/in/seanpoggi Email: syndication@uptownpm.com Website: https://www.uptownsyndication.com CONNECT WITH US For more information about investing with AJ and Chris: · Uptown Syndication | https://www.uptownsyndication.com/ · LinkedIn | https://www.linkedin.com/company/71673294/admin/ For information on Portland Property Management: · Uptown Properties | http://www.uptownpm.com · Youtube | @UptownProperties Westside Investors Network · Website | https://www.westsideinvestorsnetwork.com/ · Twitter | https://twitter.com/WIN_pdx · Instagram | @westsideinvestorsnetwork · LinkedIn | https://www.linkedin.com/groups/13949165/ · Facebook | @WestsideInvestorsNetwork · Tiktok| @WestsideInvestorsNetwork · Youtube | @WestsideInvestorsNetwork
May 20, 2026 In this episode of NARPM Radio, host Pete Neubig welcomes Patrick Osman, CEO and co-founder of Utility Valet, to discuss innovative ways property managers can drive NOI through ancillary services. Patrick shares insights on how services like bulk internet and automated utility verification not only streamline the move-in process but also create new revenue streams for property management firms. Beyond technical solutions, the conversation dives deep into the entrepreneurial mindset required to shift from a daily operator to a business owner, the critical importance of prioritizing sales over perfect operations, and how property managers must upskill to stay competitive in an increasingly AI-driven industry.
In this episode, Axel sits down with Pat Brady — founder of Brady Capital Advisors — for a sharp conversation on the current New England debt market, what makes a great borrower, and where smart capital is flowing in 2026.He brings a uniquely data-rich perspective on where bank spreads are heading, how rent control is reshaping Massachusetts, and why New Hampshire remains the region's most compelling multifamily market.This episode is essential listening for any New England multifamily investor who wants a clear-eyed view of the lending environment and where to focus capital right now.Join us as we dive into:Pat's path from internship at The Claremont Companies to Arbor Commercial Mortgage to boutique brokerage to founding Brady Capital AdvisorsThe value proposition of a mortgage broker for both mom-and-pop operators and sophisticated institutional sponsors — and why it's different for eachWhy lenders perform better when a mortgage broker is involved; more incentive to compete, more willingness to problem-solve, and better negotiating leverage for the borrowerThe 2026 rate reset wave: borrowers locked in at low-3% fixed rates in 2021 are now facing balloon payments and refinances and what the current market looks like for themWhat separates a great borrower from a difficult one: transparency, clean books, and emotional stabilityHow Pat's team is using Claude to eliminate data entry and free up originators to focus on revenue-generating work with strict guardrails around proprietary borrower dataThe Massachusetts rent control breakdown: 60% of investors pencils down, 20% waiting for a smoking deal, 20% calling it a generational opportunityWhy New Hampshire is everyone's market right now and how capital migrating out of Mass is creating ripple effects across the regionConnect with Pat:Connect with him on LinkedinFollow Brady Capital on InstagramLearn more about Brady Capital AdvisorsListen to the Previous Episodes with Pat:Ep231 - Dissecting Current Debt Environment, Working w/ Local/Regional Banks, and How To Be A Great BorrowerAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Global Investors: Foreign Investing In US Real Estate with Charles Carillo
Bad property management can quietly destroy real estate returns through vacancy, poor renewals, weak systems, rising expenses, compliance risk, and misaligned incentives. In this episode, Charles Carillo interviews Tony Julianelle of Atlas Real Estate about how investors should think about property management, resident retention, operating systems, and building scalable real estate portfolios. Tony shares lessons from his 20-year career at Wells Fargo, the growth of Atlas Real Estate, and why strong management is not just about collecting rent—it is about protecting returns. You'll learn why “mailbox money” is often misleading, how renewals impact investor performance, what questions to ask before hiring a property manager, and why data, systems, and resident relationships are critical in today's real estate market. Learn More About Tony Here: https://realatlas.com/ Connect with the Global Investors Show, Charles Carillo and Harborside Partners: ◾ Setup a FREE 30 Minute Strategy Call with Charles: http://ScheduleCharles.com ◾ Learn How To Invest In Real Estate: https://www.SyndicationSuperstars.com/ ◾ FREE Passive Investing Guide: http://www.HSPguide.com ◾ Join Our Weekly Email Newsletter: http://www.HSPsignup.com ◾ Passively Invest in Real Estate: http://www.InvestHSP.com ◾ Global Investors Web Page: http://GlobalInvestorsPodcast.com/
Dan Claps sits down with Steve Hart, co-founder and CEO of PMI, for a conversation about entrepreneurship, resilience, and building one of the largest property management franchise systems in the country. Steve shares how his entrepreneurial mindset started long before adulthood—mowing lawns, taking care of pets, and constantly finding ways to earn money as a kid. After realizing corporate life wasn't for him, Steve eventually transitioned into entrepreneurship full-time, navigating multiple failures and difficult seasons along the way before co-founding PMI during the 2008 financial crisis.Throughout the episode, Steve breaks down how PMI identified a fragmented property management industry filled with mom-and-pop operators and turned it into a scalable national franchise brand built on systems, technology, and recurring revenue. Dan and Steve discuss the evolution of property management, the power of national branding, and why recurring monthly revenue creates such an attractive business model for franchise owners. Steve also explains PMI's unique “five pillars” approach to property management—including residential, commercial, HOA, multifamily, and short-term rentals—which gives franchisees multiple ways to scale and grow their businesses over time.The conversation also dives into the realities of entrepreneurship behind the scenes, including the importance of having support from a spouse or partner during difficult moments. Dan reflects on how one of his earliest franchise placements with PMI helped shape his own journey into franchising, while Steve shares why he still believes PMI is only getting started despite operating in nearly every state. Whether you're considering franchise ownership, exploring property management, or looking for insight from entrepreneurs who have weathered decades of ups and downs, this episode delivers practical lessons on growth, persistence, and long-term thinking.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, property manager Matthew Vincent shares his journey into multi-family property management, key strategies for growth, and insights on building a successful management business across multiple states. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
How does someone go from taking their very first flight after college to becoming the CEO of a world-renowned cruise brand?In this episode, David Millili and Steve Carran sit down with Dondra Ritzenthaler, CEO of Azamara Cruises and recent recipient of the prestigious 2026 CLIA Hall of Fame Cruise Industry Award. From growing up in a small Texas town to becoming one of the most influential leaders in the cruise industry, Dondra shares her inspiring journey, leadership lessons, and passion for hospitality.The conversation starts with a fun lightning round where Dondra reveals her love for football, scuba diving, and even a bucket-list dream of swimming with sharks in Australia. Then, the discussion dives deeper into her career path—from becoming a flight attendant after her very first plane ride to rising through sales and marketing leadership roles before ultimately leading Azamara Cruises.Dondra shares insights into the power of teamwork, why travel advisors are vital to the cruise experience, and what drew her out of retirement to take the helm at Azamara. She also explains how Azamara's boutique-style cruise experience differs from mega ships, offering destination immersion, longer stays, and authentic cultural experiences around the world.The episode also explores evolving travel trends, the future of cruising, and Dondra's advice for aspiring leaders—especially women—on embracing bravery over perfection and surrounding yourself with people who elevate your strengths.In this episode, you'll learn: How Dondra's small-town upbringing shaped her leadership style The value of teamwork and lifelong learning What makes Azamara Cruises different from larger cruise lines Why authenticity and culture are at the heart of memorable guest experiences A fun, insightful conversation filled with leadership wisdom, travel inspiration, and a behind-the-scenes look into the world of luxury cruising.Watch the FULL EPISODE on YouTube: https://youtu.be/TvkEzc3cbdMLinks:Dondra on LinkedIn: https://www.linkedin.com/in/dondra-ritzenthaler-a09158406/Azamara Cruises: https://www.azamara.com/homeFor full show notes head to: https://themodernhotelier.com/episode/278Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Join us as we unveil the upcoming WIIRE Summer Camp, a unique blend of real estate, networking, and outdoor fun designed specifically for women investors. Discover how this experience can elevate your confidence, connections, and business, all in a stress-free, fun setting.In this episode, you will learn: The origins and vision behind WIIRE Summer Camp, and how it evolved from our retreats and events Why being in proximity to women building wealth transforms your mindset and results The balance of real estate education, networking, and fun activities in the camp How Summer Camp fosters genuine connections, collaborations, and private money opportunities The details on lodging, amenities, and all-inclusive pricing for an effortless experience Testimonials from past retreats highlighting community, confidence, and practical growth How to easily join, including creating buddy systems and support for introverts Our core values: authenticity, fun, collaboration, and anti-fluff culture As we wrap up this episode, we hope you're as excited as we are about the WIIRE Summer Camp. It's more than just an event; it's a movement towards empowering women in real estate. Whether you're looking to expand your network, gain new insights, or simply enjoy a refreshing break with like-minded individuals, this camp promises to deliver. We look forward to seeing you there and witnessing the incredible transformations that await. Let's continue to build a community where women thrive and succeed together. Resources: Simplify how you manage your rentals with TurboTenant Get in touch with Envy Investment Group Get all the deets on joining us at 2026 WIIRE Summer Camp Check out Steadily for all your rental property insurance needs Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Chase Coleman shares insights on running a successful property management business in Houston, investment strategies, operational tactics, and the importance of long-term real estate investing. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
What happens after rock bottom?In this conversation, Jesse Tylre Williams shares her journey through addiction, trauma, and rebuilding her life—again and again.With over 17 years of sobriety, she speaks about what most people don't see: not quitting, but staying clean. The daily work, the environment you choose, and the responsibility that comes with starting over.We explore:Why addiction is often a response, not the real problemThe difference between stopping and sustaining recoveryWhat “nobody is coming to save you” actually meansWhy the messy middle is where real change happensHow rebuilding is possible at any ageThis is not about the fall or the comeback.It's about the work in between.=========================================*Guest*Jessie Tylre Williams is a Canadian-born author, entrepreneur, and advocate with 17 years of sobriety. She spent three years touring Canada raising PTSD awareness for Veterans and First Responders, earning a Commendation Medal from the Minister of Veterans Affairs. A Nashville TCMA award-winning musician and co-author of the Amazon #1 bestseller Transforming Pain Into Purpose, she founded Second Faze Real Estate & Property Management in Bucerías, Mexico — building a successful company from the ground up in a country where she didn't speak the language. Her debut memoir, Rising Above Hell, chronicles her survival of addiction, abuse, and trauma.Connect:https://www.jessie-williams.com/https://www.linkedin.com/in/jessie-tylre-williams-601b7548/https://www.instagram.com/jessietylre/https://www.facebook.com/JessieTylrehttps://www.amazon.com/stores/Jessie-Tylre-Williams/author/B0B8B6DWPP=========================================*Host — Khudania Ajay (KAJ)*Independent journalist | 20+ years in media, leadership & storytelling | 2,500+ long-form conversations
In this special collaborative episode of The Modern Hotelier, recorded at the Hunter Conference with Josiah McKenzie of Hospitality Daily, we share a compelling conversation with Azim Saju, CEO of ARK Holdings.Azim discusses his multi-faceted role in hospitality—from hotel ownership and third-party management to development, acquisitions, and renovations—and unpacks how culture, financial literacy, and technology are reshaping modern hotel operations.In this episode, you'll learn: How ARK Holdings operates across management, acquisitions, development, and renovations Why increasing financial literacy among frontline staff (including housekeepers and breakfast attendants) directly impacts hotel performance and valuation How teaching team members, the “life cycle of a hotel” improves both business outcomes and personal financial well-being The critical role of forecasting and labor modeling in driving profitability and long-term asset value How culture and growth reinforce each other as a competitive advantage at ARK This episode highlights a powerful shift in hospitality: moving from pure cost optimization toward education, empowerment, and long-term value creation.Watch the FULL EPISODE on YouTube: https://youtu.be/qrF6xn9XJIALinks:Azim on LinkedIn: https://www.linkedin.com/in/azimsaju/ ARK Holdings: http://arkhospitality.com/ Josiah on LinkedIn: https://www.linkedin.com/in/josiahmackenzie/For full show notes head to: https://themodernhotelier.com/episode/277Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Old Capital Real Estate Investing Podcast with Michael Becker & Paul Peebles
Veteran multifamily operator Dusty Wolf joins the Old Capital Real Estate Investing Podcast for a deep dive into the realities of apartment ownership, property management, and surviving multiple real estate cycles in Texas. With nearly five decades in the business and leadership over thousands of apartment units across Texas, Dusty shares firsthand lessons from some of the most challenging periods in commercial real estate history — including the oil crisis, the Savings & Loan collapse, the Great Financial Crisis, and today's multifamily slowdown. Dusty explains how every downturn forced owners and operators to adapt, become more professional, and focus on operational discipline. From the devastating impact of the 1986 tax reform changes to mass foreclosures and the creation of the RTC, this episode provides historical perspective that today's investors desperately need. The conversation also explores current apartment market challenges facing Texas owners, including declining occupancies in B & C class properties, demographic shifts, labor disruptions, rising operating costs, and the growing pressure on syndicators managing large investor groups. Dusty discusses why many operators underestimate the importance of staffing, vendor relationships, and resident retention — and why cutting corners during difficult times can permanently damage an asset. Key themes throughout the episode include: • Why professional property management matters more during downturns • Lessons learned from 40+ years of real estate cycles • The evolution of apartment syndication and investor expectations • Operational mistakes owners make during market stress • Why resident retention and customer service are critical in Texas multifamily • How patience and long-term thinking separate survivors from forced sellers • Why many experienced operators remain optimistic about 2026 and 2027 Dusty also shares candid advice for apartment investors navigating today's market: multifamily investing is not a "get rich quick" business. Success requires patience, strong operations, adequate capital, and a willingness to let experienced professionals manage the day-to-day execution. To contact Dusty Wolf: dwolf@centrapartners.com Ready to unlock the potential of multifamily syndications? Learn how Michael Becker's proven real estate syndication strategies can help you grow wealth and build long-term financial success. Visit SPIADVISORY.COM to start your journey today.
Recently, one of our clients, Derek Morton, shared an incredible story from a networking event where he transformed his booth into a blackjack table to illustrate that property owners shouldn't "gamble" with their rentals. When a prospect tried to pressure Derek into matching a competitor's price by a mere half-percent, Derek firmly refused, explaining that he refuses to build a portfolio around owners willing to jump ship over such tiny margins.12 In this episode of the #DoorGrowShow, property management growth experts Jason and Sarah Hull discuss the vital importance of being selective about who you serve and why taking on "bad" owners creates a "cycle of suck" that destroys profitability and personal happiness. Jason and Sarah explore the foundational mistake of targeting everyone, explaining that identifying exactly who you want to serve is the first step in building a business. They apply the "Pumpkin Plan" principle of clearing rot from a business to prevent bad clients from spreading negativity throughout an entire operation.345 The discussion also highlights how poor client filtering leads to a "cycle of suck" featuring bad properties, bad tenants, and bad reviews, which ultimately traps owners in a "race to the bottom" on price. By being picky, business owners can significantly lower operational costs and achieve elite profit margins, sometimes reaching 60% to 90%. Finally, the hosts introduce a three-day initiative designed to help entrepreneurs diagnose why their growth has stalled and how to pivot toward attracting "good" clients rather than just "any" clients. You'll Learn [01:08] - The Blackjack Table Lesson: A story about a client using a blackjack-themed booth to teach owners not to "gamble" with rentals and why he refuses price-shoppers. [05:50] - The Pumpkin Plan & The Cycle of Suck: Applying Mike Michalowicz's "Pumpkin Plan" to clear out "rot" and avoid the downward spiral of bad properties and tenants. [07:46] - Maximizing Profit Margins through Selectivity: How being picky lowers operational costs and enables elite profit margins between 50% and 90%.4 08:30 - Diagnosing Stagnant Growth: Introducing a new three-day team-led initiative to help stalled businesses identify why they are stuck and create a fix. [11:34] - Avoiding the "Property Management" Product Trap: Why selling "property management" is the wrong approach and the importance of a unique offer for your target audience. Quotables "If we took on every owner and if we took on the wrong owners, we would no longer be happy, and we would no longer love what we do. And this would become a real pain in the ass." "If you target everyone, you are guaranteed to be miserable in your own business." "You can only have a ridiculously good margin in your business if you're picky about your clients." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:00) Alright, five, four, three, two, Alright. What was that? Something broke. Five, four, three, two, one. Hans goes, smash. All right, Hans, out of here. We have a dog in, two dogs in here. All right, we're going to try that over again. Five, four, three, two, one. All right, I'm Jason Hull, the founder and CEO of DoorGrow. This is Sarah Hull, the COO of DoorGrow, co-owner. And we're the world's leading and most comprehensive coaching and consulting firm for long-term residential. property management entrepreneurs on the planet. We're the best on the planet. So for over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to build the industry, transform it. There's a dog walking around on my feet right now. Change perception, expand the market, and help the best property management. entrepreneurs when now let's get into the show. is awesome. I love when she brings the dogs in right before the show. He's like running into stuff like cables are falling down. I don't even know what I I'm gonna have to find what he did and try to fix it. I don't even know. Good times. All right. So what are we chatting about today? Sarah? I was going to share some good news that one of our clients was messaging back and forth with me on the weekend. Derek Morton, he's out in Utah and he was at an event over this weekend and it was a really cool event. I wish I could have been there, but he, like everybody gets their booth, right? You get your booth and you have your setup and everybody hopefully comes over and you get some leads. That's not how Derek does things. at all. So Derek gets a booth and turns it into, I think it was Blackjack. And there, I mean, he had the the dice and the table set up and he got a, ⁓ a, a card dealer and he had the chips, but the chips were like customized with his brand name. And the whole thing looks amazing. It was, it was really awesome. And the theme was, don't gamble with your rentals. Right? So obviously... Very cute, very clever. Yeah. One of the way more interesting booths at an event. Yeah. Come play blackjack. Now, it's not gambling. That's not legal, but they did have blackjack, so you can come play hand, but it wasn't gambling. And there was a lot of interest at the booth. There was a lot of excitement at the booth, which is great. And there was a property owner that was at their booth, Derek was there, and the guy was saying, yeah, you know, I've got five units and I work with this other property manager now. Derek said, yeah, that's great. It's awesome. Like, how are things going? And he's like, yeah, things are going well. Like, I like the property manager. That's great. And I guess he was expecting to be sold too, because then he was kind of like, and so, you know, what would you do for me then? And Derek said, well, Like, you know, this is kind of what we do. This is what we offer. And the guy was like, all right, well, how much do you charge? And he, you know, was telling him, hey, you know, we've got some plans you can kind of choose from. And the guy said, well, you know, my current property manager, they charge, I think it was like 7%, whatever it was, who knows. Let's call it 10 % because that's really common in the industry. So, all right, well, my property manager charges 10%. And essentially it was, you know, what are you going to do for me? And. Derek goes, yeah, this is where we sit. And the guy goes, you're not going to try to beat it. He's like, no, no, we're not. He goes, let me ask you something. If you're at 10 % right now, if we charged, if we did like 9 and 1 percent, would you switch over to us? And the guy said, yeah, yeah, I would do that. I switch over. And he goes, for 9 and 1 half percent, yeah, I'll switch over. Yeah. And Derek said, yeah, and that's exactly the type of owner that we don't take on. Okay. The guy was flabbergasted, not expecting that at all. He said, well, you know, listen, with all due respect, you know, I just met you. We're having a conversation. You're at my booth. You know, you're playing some blackjack. That's great. If you're ready and willing to dump the property manager that you work with over half of a percentage, which ends up being like five bucks in a 20 minute conversation, then where is that going to lead me? So pretty much anyone that undercuts that price, you're just going to jump ship. didn't even try to do anything and you're already ready to jump ship over half of a percent. He said, yeah, we don't take on owners like that. That's not when we build our portfolio around. And that was such a cool message for me to get. I love that. ⁓ And I was really excited that that's just Derek. A lot of people would be like, well, you we don't really do that. Derek is like, yeah, that's exactly the type of owner that we don't take on. He's so, he's not like, doesn't, yeah, he doesn't, he pull punches at all, which is great. That's why we like him. But really, he said to me, you know, one of the things that we've done really well, and they're a sizable company. And he said, but we, we're happy. We love what we do. And really that's a testament to the owners that we work with. And if we took on every owner, and if we took on the wrong owners, we would no longer be happy and we would no longer love what we do. And this would become a real pain in the ass. And that's just not what I'm looking for. Because I love what we do. And part of that is being able to say no to the people who aren't a fit. Yeah, I love it. I mean, before you start a business, the very first thing you need to figure out is who do I actually want to work Who do I want to serve? That's the foundation of the business and a lot of times people are like everyone. And if you target everyone you are guaranteed to be miserable in your own business. That means you're not going to filter out anyone. You're going to just let everybody in. Really good book on the subject is The Pumpkin Plan by Mike McCallewitz and he talks about this principle. He's been on my podcast twice. Our podcast now. So, but he's been on here twice. And he's also spoken at our DoorGrowth live conference and sharing this principle is basically, you know, if you allow everything to be in your business, then your business is gonna be full of rot and rot spreads. It compares it to a pumpkin patch. You have to clear out the moldy crows pumpkins or the rot spreads. And ⁓ Derek, you know, he's smart because... he probably at some point had some of that in his business, was like, this isn't worth it, this isn't the type of people I wanna deal with, they're not treating my team and my staff appropriately or kind. some people that's not the business they wanna run, if you're one of our clients, that's what we coach you, is get really clear on who you wanna serve and filter out everybody else. Because if you take on bad clients, it gets you into the cycle of suck that we teach, which means. you then have bad properties, which leads to having bad tenants, which means then you have bad reviews, and then you attract more bad clients. And then you end up in this weird race to the bottom with everybody else trying to compete on price. And that's the worst place to be competing. And so you can be unique in the marketplace by being the best, being picky about the clients you take on, and your operational costs are going to be a lot lower. So... Derek has much lower operational costs than most property management companies because he doesn't take on the really difficult owners. He makes sure that the owners are willing to put the work in and the money into the properties to make sure they're taken care of well, to make sure tenants are taken care of well. And that makes it a lot easier for them to do their job as a property manager. And so it doesn't matter if he could have like, 200 more doors if you would be making half the margins or even the same margins. I had a client with 600 doors that was on one of these podcast episodes. When he first came to me, he had 600 doors and was making zero dollars. And so if you have bad doors, bad owners, you have to have a lot more staff and then it's really easy to lose all your money and not be very profitable. And we've gotten some of our clients up to 50 % profit margin. Sarah had 60 to 90 % profit margin. in her business. You can only have ridiculously good margin in your business if you're picky about your clients. You have to get rid of bad clients and bad properties. Yeah. Or just say no to them in the first place. Right. Yeah. So if you're wondering, I think this actually worked out way better. I did not plan this, but the, what are we calling it? The growth blueprint. that what we're calling it? We're calling it the PM. growth audit, I believe. No, we're not calling it a audit. Well, I know that. I thought it was a blueprint. Nope, we're not calling it a blueprint. We're calling it the PM growth leak audit. It's not when we're not going to call it an audit. Well, that's what I have programmed all of our tools to talk about it as. Then we get to reprogram that because... Because blueprints are overdone. Nobody wants a blueprint anymore. So people want to pay maybe for an audit. So I don't know. But whatever you want to call it, challenge, audit, blueprint. But it's to help you find the leaks in your business related to growth. All right. So where I was going with that, whatever we decide to call this thing is stay tuned, I guess. OK. TBD. But ⁓ that's going to be something that we end up launching very soon, where you'll work one-on-one with someone from our team and they will take you through. It'll be a three day thing. Dogs trying to jump up on my lap. All right, why not? Come here, Hans. Come here. Come here. Okay. All right. He's all the way up here. All right. Okay. For those of you who are watching the video, this is Hans. Hi, where are you going? This is awkward because I'm sitting on a ball. Whatever we call this, you'll get to work with someone on our team for three days to help you figure out why growth has been stagnant or not moving as fast as you want it to be. Because a lot of people are totally stuck and they're just stalled out and stuck at the same point and they might fluctuate. gain a little, lose a little, gain a little, lose a little. And there's a lot of people that are also, they want more growth and it's just not happening exactly the way that they would like it to happen. They're getting some growth, but they're not getting the amount of growth that they are really hoping for or looking for. And we have identified a few patterns. So we've decided, hey, let's help people figure out why their growth is just... stalled. Maybe the growth stalled. I don't know. We'll call it something. ⁓ stay tuned for that because I think probably by the time this airs that will be live. That will be launched. So if you're wondering why growth might be stalled or stuck in your business and how you can grow more and get more clients and the good clients, not just any clients, but the good clients because that's what's important. then reach out to us because by the time you hear this episode, unless you're watching it live, if you're watching it live, we can't help you quite yet, but stay tuned for like a week. Give us like a week. And if everyone else, when you're watching the replay, when it launches, then if that is you, reach out to our team and we will walk you through it. And you'll walk away with a plan and you'll know exactly what's going wrong and what to do to fix it. Okay. I'm being tongue mauled by this dog. Okay, Huns. All right, you're going down. No, Captain, you can't come up. Okay, fine. Come here. Hi. Where's the other one? the other one. Okay. Okay. He looks so sad to I don't know what else to say about this. All right, so next time we will not bring the dogs in here. This is not effective. Not effective. All right. So but possibly entertaining. So if you liked if you liked seeing the dogs just like comment on this dogs and then see he'll have to do more of it. I don't know. You let me know. You'd be the judge. Yeah. All right. Well with that I think the message today then is you've got to figure out how to be unique in your market because If you're the same as everybody else, they might as well just go with the cheapest company. that is, you know, nobody also, it's important to realize nobody also wakes up in the morning and goes, I want to buy property management today. Property management is the wrong product. And this is one of the things in this challenge audit, whatever we're going to call it thing is that we will help reveal to you, we'll help you expose and we'll help you make sure that you have a really good offer. you have a really good understanding of your target audience because without those things really dialed in from the beginning, you're going to have a less healthy business. And so a lot of people have a blind spot around all of this and they just go out there and try and get clients, try and grow their business. And they wonder why it's so hard, but it's because you're selling the wrong thing and you've started the wrong business. And so, and this stuff is very easy to clean up and we can help you with that. Cool. All right. So. If, my gosh, dogs are just bumping into me. If you have felt stuck or stagnant and you want to take your property management business to the next level, reach out to us at doorgrow.com for free training on how to get unlimited free leads. Text the word leads to 512-648-4608. Also, you can join our free Facebook community just for property management business owners at doorgrowclub.com. And if you want tips, tricks, ideas and to learn about our offer subscribe to our newsletter by going to doorgrow.com slash subscribe and if you found this a little bit helpful don't forget to subscribe and leave us a review we'd really appreciate it until next time remember the slowest path to growth is to do it alone so let's grow together bye everyone I can't this. I don't know. We're stuck on the podcast forever. How about the red end phone call button?
Send us a message!Many vacation rental operators are working to grow direct bookings, but the real opportunity is not just driving more traffic to their website. It is understanding what happens once guests get there.In this episode, we are joined by Chris Walker, Owner of Luxury Homes of Hilton Head and CEO of Direct Booking Tools.Chris shares what he has learned from nearly two decades in property management and how his experience as an operator led to the creation of Direct Booking Tools.Through his own property management experience, Chris saw how important it is for guests to clearly understand the value of booking direct at the moment they are making a decision. Operators may know that value, but it has to be visible, trustworthy, and easy for guests to act on.We discuss:00:06:13 - Why trust is central to direct booking conversion00:09:43 - How price transparency can influence guest decisions00:15:16 - What website traffic can reveal about booking behavior00:28:12 - How operators can use data to improve pricing decisions00:49:26 - Why direct booking strategy needs more than awareness00:28:12 - How to strengthen conversations with owners using real data00:42:31 - Why Chris believes quality and intentional growth still matter Whether you are trying to increase direct bookings, improve website conversion, or better understand how guests are making booking decisions, this episode offers a practical look at what operators can do to turn more interest into revenue.Connect with Chris:LinkedIn: https://www.linkedin.com/in/chriswalkerhhi/ Website: https://directbookingtools.com/✨ Exclusive Offer to Alex & Annie Listeners: Strengthen your direct booking strategy with Direct Booking Tools.Alex & Annie listeners get 50% off for the first 3 months.
In this solo episode, Axel dives into one of the most misunderstood and emotionally charged moments in any real estate transaction — the re-trade. He breaks down exactly what re-trading is, when it makes sense to do it, when it doesn't, and how to actually communicate a concession request in a way that protects both the deal and your long-term reputation in the market.He also shares real examples from Aligned's own deal history — including times they deliberately chose not to re-trade in order to protect relationships that eventually produced multiple future deals.This episode is essential listening for any active buyer working through due diligence who wants a clear, practical framework for making one of the trickiest calls in real estate — and making it the right way.Join us as we dive into:A clear definition of what re-trading is and the most common triggering events: physical due diligence findings, financial due diligence discrepancies, environmental issues, and rate movement during financingWhy the decision to re-trade is always a tradeoff between the financial cost of a finding and the reputational capital you spend by making the requestHow the calculus changes when you're buying with investor capital versus your own — and why being a fiduciary shifts the decision frameworkThe decision flowchart: is the finding terminal to the deal, or does it just have a quantifiable cost?Why environmental findings and major unpermitted work are among the few things that can actually kill a deal — and why even those are sometimes better handled by walking away than re-tradingThe real cost of re-trading small items — crappy water heaters, minor CapEx — on a million-dollar deal, and why protecting the relationship is often worth more than the creditThe philosophy behind absorbing manageable risk to maintain goodwill: "just because you extracted max value on that deal, if it prevents your ability to do the second — you probably lost"How to communicate a re-trade request: lead with data not emotion, use objective third-party findings and contractor quotes, and frame it as a partnership solution not an adversarial demandWhy giving sellers multiple options — price reduction, seller credit, pre-closing work, creative solutions — goes a long way in keeping the deal collaborativeThe importance of timing: why raising concerns early in the DD process is far better than waiting until the 11th hour, and how to set soft expectations before making the formal requestAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Pest control isn't just about bugs. It's how we think about being proactive landlords who protect profit, reduce stress, and create a better tenant experience. We've learned that waiting for problems to happen is one of the most expensive mistakes we can make. Spending $50–$150 quarterly on preventative pest control is far cheaper than dealing with emergencies, tenant turnover, or property damage later. The bigger shift for us has been thinking ahead. We make sure our leases clearly outline pest responsibilities, we communicate expectations with tenants, and we stay on top of regular inspections so small issues don't turn into big ones. We also approach properties differently: With single-family homes, tenants often handle pests With multifamily, we take more responsibility to prevent issues from spreading From experience, we know how quickly things can escalate—one pest issue can lead to damage, bad reviews, or a tenant moving out. At the end of the day, we remind ourselves: it's not about the cost, it's about what that cost prevents. Our goal is simple: solve problems before our tenants ever see them. Resources: Simplify how you manage your rentals with TurboTenant Get in touch with Envy Investment Group Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
In this deal segment episode, Axel sits back down with Justin Dragone — Acquisitions Manager at Aligned Real Estate Partners — to break down Justin's very first personal real estate deal: a 3-unit property on the west side of Manchester, New Hampshire that he sourced via cold call, closed at a $50,000 discount to market, and recently refinanced to pull out equity and roll into his next deal.This episode is a must-listen for any newer investor who's overthinking their first deal — and needs a real-world example of what a solid, sensible, non-flashy first deal actually looks like.Join us as we dive into:How Justin bought the property for $500,000 — roughly $50,000 below what it would have fetched listed with a broker in late 2023Why Justin used conventional local bank financing at 75% LTV — and why that was the right call for a first dealHow all three units turned over within the first couple of months post-closing — and why having a solid management company made that a manageable situationThe unexpected CapEx items that came up: knob-and-tube wiring in the basement, an aging oil tank that needed replacement, and the lesson that units always cost more to turn than they lookWhy Justin hired a property manager from day one on a three-unit — and the philosophy behind valuing his time as an acquirer over saving a management feeWhy the refinance process was far simpler than expected — especially with a local bank that already knew the propertyWhy young investors shouldn't assume age is a barrier to getting a commercial loan — and why local banks underwrite the deal first, not the borrowerConnect with Justin Dragone:Follow him on InstagramEmail him through: acquisitions@alignedrep.comAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners