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In this special HITEC edition of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Apaleo co-founder Philip von Ditfurth and SVP Revenue Florian Montag to explore the future of hospitality technology, AI, and open platform architecture.The conversation dives into why Apaleo chose a composable, API-first approach long before it became an industry trend, how leading hotel brands are leveraging technology to improve both guest experiences and operational efficiency, and what hoteliers need to do today to prepare for the rise of agentic AI.Philip shares lessons learned from building technology platforms across fragmented industries, while Florian offers a hotelier's perspective on AI adoption, governance, and the importance of creating a future-ready technology foundation. Together, they discuss why flexibility, open infrastructure, and strategic technology decisions will define the next generation of successful hotel operators.Key Topics Include: The power of open APIs and composable hospitality technology Why AI readiness starts with the right technology foundation Lessons from innovative hotel brands like citizenM Building a future-proof hotel tech stack The balance between guest experience and operational efficiency Watch the FULL EPISODE on YouTube: https://youtu.be/uBwm8n1ExM8Links:Philip on LinkedIn: https://www.linkedin.com/in/philip-von-ditfurth-1a570/ Florian on LinkedIn: https://www.linkedin.com/in/fmontag/Apaleo: https://apaleo.com/For full show notes head to: https://themodernhotelier.com/episode/296Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In this episode, hosts David Millili and Steve Carran sit down with Jesús Olivares Sánchez to explore how hospitality is being reshaped by AI, data, and rapidly evolving guest expectations.Jesús shares his journey from engineering and financial services into hospitality tech, eventually joining Amadeus, where he now focuses on connecting the hospitality ecosystem through data, distribution, personalization, and advertising. The conversation dives into how hotels can stay “discoverable” in an AI-driven world, the rise of agentic commerce, and why modern distribution strategies must balance control, relevance, and flexibility across multiple channels.In this episode you'll know about: The biggest shifts shaping hospitality today, especially the rise of AI and changing guest expectations How Amadeus is connecting data, distribution, and personalization across the hospitality ecosystem What “AI discoverability” means for hotels and how it impacts direct bookings and distribution strategy How agentic AI and new commerce models are changing the way travelers search, book, and experience travel What hoteliers need to do now to stay competitive while modernizing their tech stack for the future Watch the FULL EPISODE on YouTube: https://youtu.be/bAwJbUXbFsULinks:Jesús on LinkedIn: https://www.linkedin.com/in/jes%C3%BAs-olivares-s%C3%A1nchez-2313b16b/Amadeus: https://amadeus.com/enFor full show notes head to: https://themodernhotelier.com/episode/295Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In this special HITEC episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Branigan Mulcahy, CEO and Co-founder of Virdee, to explore how AI and digital wallet technology are transforming the hotel guest experience.Branigan shares insights into Virdee's partnership with Apple and Google to bring hotel room keys directly into mobile wallets, eliminating many of the friction points associated with traditional digital key systems. The conversation dives into the future of contactless hospitality, AI-powered guest engagement, personalization at scale, sustainability benefits, and how hotels can balance automation with exceptional human service.From seamless room access through Apple Wallet and Google Wallet to AI-driven guest communication and operations, this episode offers a glimpse into what the next generation of hospitality technology looks like—and why hotel operators should be paying attention.Key Topics Covered: Digital room keys in Apple Wallet and Google Wallet Enhancing guest convenience and satisfaction AI's role in the hotel guest journey Sustainability benefits of eliminating plastic key cards The future of hospitality technology and guest experiences Watch the FULL EPISODE on YouTube: https://youtu.be/46LegJqDHdQLinks:Branigan on LinkedIn: https://www.linkedin.com/in/branigan-mulcahy/ Virdee: https://virdee.ai/ For full show notes head to: https://themodernhotelier.com/episode/294Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Have you ever had a single win that completely changed how you looked at yourself? In this episode, Gino Barbaro (co-founder of Jake and Gino and Barbaro 360) breaks down the subconscious psychological traps that sabotage real estate investors and entrepreneurs from building a successful business. Drawing from his early investing days—including a first deal that felt like a home run but was fueled by pure luck—Gino highlights three destructive behaviors we all face and provides a concrete, 4-step framework to fight back against them.
Ready to make the most of your multifamily investment? In this episode, I show you how to fill your apartment buildings with tenants and keep them happy in order to sustainably maximize cash flow and return on investment. Here's my guide to property management for multifamily real estate. Join the Investor Club: https://bit.ly/4aeVzLU This episode was originally uploaded on April 05, 2024.
Send us a message!In this episode of Alex & Annie: The Real Women of Vacation Rentals, we are joined by Bob Milne, President and COO of First Chair Destinations.Bob has spent decades in the vacation rental industry, with leadership experience across Steamboat Resorts, Wyndham Vacation Rentals, Vacasa, Casago, and now First Chair Destinations. His career has taken him from building a local vacation rental company in Colorado to helping lead large-scale portfolios across some of the most recognizable names in the industry.Now, with First Chair Destinations, Bob is returning to a more focused, locally grounded model of vacation rental management.Throughout the conversation, Bob shares what he has learned from building and scaling vacation rental companies, what the industry can take away from the Vacasa to Casago transition, and why the future of vacation rental management still depends on strong local teams, trusted owner relationships, and consistent guest hospitality.He also discusses the role of technology, AI, distribution, OTAs, private equity, and consolidation in shaping what comes next for the industry.Episode Chapters:03:22 - Bob's path through Steamboat, Wyndham, Vacasa, Casago, and First Chair06:26 - What the Vacasa to Casago transition revealed about the industry10:25 - How First Chair is approaching its next chapter15:29 - What rapid growth has taught the vacation rental industry16:18 - Why local teams still matter in a scaled industry17:05 - How hospitality can get lost as companies grow23:56 - What operators can learn from the Vacasa to Casago transition27:51 - What consolidation could mean for the industry30:06 - Where AI can support vacation rental operations33:16 - Building a hospitality-first culture across local teams40:47 - Why OTAs still play a major role in distribution46:56 - How owner expectations around channel visibility are changing49:34 - Why the future of vacation rentals is still local51:57 - How guest expectations are changingConnect with Bob:LinkedIn: https://www.linkedin.com/in/robertemilne/ Website: https://www.firstchair.com/ ✨ Exclusive Offers to Alex & Annie Listeners: Thinking about the next chapter for your vacation rental business? Connect with Monarch Collective to explore what growth could look like with the right platform behind you.
In this special HITEC edition of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Jeff Bzdawka, CEO of Hapi and a Hall of Fame inductee in hospitality technology. Jeff shares his unique journey from aspiring dentist to hospitality technology leader, reflecting on the experiences that shaped his career across Hyatt, Pegasus, TravelClick, Noland, and now Hapi.The conversation explores the evolving relationship between hospitality and technology, with a deep dive into what it truly means for hotels to be AI-ready versus AI-enabled. Jeff explains why clean, connected, and actionable data is the foundation for successful AI adoption, the challenges of achieving the industry's long-sought 360-degree guest profile, and how hotels can leverage technology to create more personalized guest experiences.They also discuss operational automation, payment processing innovations, the importance of data normalization, and the future of hospitality technology as the industry moves from AI experimentation to real-world implementation. Plus, Jeff shares insights from the HITEC show floor, leadership lessons from his Wisconsin roots, and his vision for the future of guest experience.Key Topics Covered: The intersection of hospitality and innovation Why hotels must focus on data before AI Payment automation and reducing operational friction HITEC trends and the future of AI in hospitality Leadership, culture, and industry transformation Watch the FULL EPISODE on YouTube: https://youtu.be/4Dg2iO2DW3MLinks:Jeff on LinkedIn: https://www.linkedin.com/in/jeffbzdawka/Hapi: https://www.stayhapi.com/For full show notes head to: https://themodernhotelier.com/episode/292Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Recorded live from HITEC, Steve Carran sits down with the Alliant leadership team—CEO Tristan Gadsby, SVP of Customer Experience Andrew Pirret, and CRO Alberto Santana—to explore how technology is transforming the guest experience while keeping hospitality at its human core.The conversation dives into Alliant's collaboration with Les Clefs d'Or, where concierge professionals are embracing AI and modern technology to enhance personalized service. Tristan shares how technology can make hospitality professionals "superhuman" by automating routine tasks and allowing them to focus on meaningful guest interactions.Alberto discusses the untapped opportunity hotels have to better understand why guests are traveling, using a compelling World Cup travel scenario to illustrate how hotels can move beyond generic upsells and create memorable, emotionally connected experiences. The team also explores the importance of recognizing every guest on a reservation—not just the primary booker—and how doing so unlocks deeper personalization and increased revenue opportunities.Andrew explains why digital wallets and contactless check-in technology have reached a tipping point, making travel smoother for guests while helping hotels overcome staffing and operational challenges. The discussion also highlights how Apple Wallet integrations are changing the way travelers manage their stays and interact with hotel brands.Finally, Tristan shares how Alliant is leveraging agentic AI, guest data, and contextual intelligence to create smarter recommendations for guests and more efficient workflows for hotel teams. From AI-powered morning briefing agents to hyper-personalized guest engagement, the future of hospitality is becoming more connected, intelligent, and guest-centric than ever before.In this episode, you'll learn:How concierge teams are embracing AI without losing the human touchWhy understanding a guest's reason for travel matters more than everThe hidden revenue opportunities in identifying all guests on a reservationHow digital wallets are reshaping the hotel guest journeyThe role of agentic AI in delivering personalized hospitality at scaleWhy data quality is the foundation of successful AI initiativesWatch the FULL EPISODE on YouTube: https://youtu.be/pREGBac4jyALinks:Tristan on LinkedIn: https://www.linkedin.com/in/tristangadsby/Alberto on LinkedIn: https://www.linkedin.com/in/mrsantana/Andrew on LinkedIn: https://www.linkedin.com/in/andrew-pirret/Alliants: https://www.alliants.com/For full show notes head to: https://themodernhotelier.com/episode/293Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In this episode, hosts David Millili and Steve Carran sit down with Anthony Vita, VP of Global Partnerships at Revenue Analytics, to explore how modern revenue management is becoming more accessible to independent hotels and boutique operators.Anthony shares his unconventional journey from e-commerce and luxury interiors into hospitality tech, and how that experience helped shape his perspective on data, pricing, and automation. The conversation dives into the launch and expansion of Climber in North America, and how it's aiming to level the playing field between small independent properties and large hotel groups through affordable, intelligent revenue management tools.In this episode, you'll learn: Why Climber is expanding into North America to support independent hotel operators How Revenue Analytics is working to democratize revenue management tools that were once only available to large hotel chains Why many independent hotels still rely on spreadsheets and “gut instinct” for pricing—and what's changing The importance of partnerships across PMS, CRS, and hospitality tech ecosystems in scaling revenue solutions globally How accessibility and affordability are shaping the future of revenue management for small and mid-sized properties Watch the FULL EPISODE on YouTube: https://youtu.be/3vbrnUkyHaALinks:Anthony on LinkedIn: https://www.linkedin.com/in/vitaanthony/Revenue Analytics: https://www.revenueanalytics.com/For full show notes head to: https://themodernhotelier.com/episode/291Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
On this episode of the WIIRE podcast, we got to sit down with Shaletha Colbert, a military brat turned investor-friendly realtor, to unpack how she went from corporate benefits sales, postpartum, and a surprise layoff to owning and profiting from short‑term rentals in Costa Rica. This conversation is a must‑listen for female real estate investors who are: Feeling stuck in six‑figure corporate jobs Craving more freedom, flexibility, and “mini retirements” Curious about investing abroad and short‑term rentals You'll hear how Shaletha: Got “bit by the Airbnb bug” in Atlanta during the Super Bowl Evaluated different countries before choosing Costa Rica Protected herself with smart due diligence, escrow checks, and local teams Structured and operated two ocean‑view condos as profitable short‑term rentals Eventually exited with a strong gain (from $395K to $580K) and what she'd do differently next time She also shares three concrete tips to start investing internationally: Research deeply beyond the dreamy Instagram version Find an investor‑friendly, CIPS‑certified local agent Leverage Facebook groups and expat communities as free masterminds If you've ever wondered, “Could I really buy a vacation rental overseas?” this episode will challenge your limits and show you what's possible. Resources: Book your spot at WIIRE Summer Camp before it fills up Connect with Shaletha on Instagram Simplify how you manage your rentals with TurboTenant Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
In this special HITEC episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Ryan King, SVP of the Americas at Shiji, live from the Shiji Cafe and Marketplace on the trade show floor. The conversation dives deep into how hospitality technology is evolving—and where it's still falling short.Ryan shares insights from over a decade of attending HITEC and explores the industry's ongoing struggle with fragmented, siloed systems across PMS, POS, spa, and operations. While hotels rushed to adopt tech to solve staffing shortages, many ended up with disconnected tools that fail to deliver a unified guest experience.In this episode, you'll learn: Why many hotels still struggle with fragmented, siloed technology—and how it impacts the guest experience How rushed tech adoption during staffing shortages created operational inefficiencies instead of solving them What it really means to “meet the guest where they are” and how these changes hotel operations in practice How mobile and on-the-floor service models can increase speed, upsells, and guest satisfaction Why cloud-based systems are key to connecting PMS, POS, spa, and other hotel platforms The growing importance of clean, unified data in an AI-driven hospitality landscape Watch the FULL EPISODE on YouTube: https://youtu.be/qIkt3mlnx1ULinks:Ryan on LinkedIn: https://www.linkedin.com/in/ryan-king-11083842/ Shiji Group: https://www.shijigroup.com/For full show notes head to: https://themodernhotelier.com/episode/288Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In this special HITEC edition of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Tim Major, CEO of Operto, to explore how AI is transforming hotel marketing, direct bookings, and operational efficiency.Tim shares how Operto One's autonomous AI agents help hotels combat predatory OTAs, improve direct booking performance, and optimize visibility across both traditional search engines and emerging AI-powered search experiences. The conversation dives into the role of agentic AI in hospitality, the balance between automation and authentic guest service, and how hotels can leverage AI without adding complexity to their existing technology stack.Key topics include: How AI agents protect hotel brands from predatory OTA practices Increasing direct bookings through automated search and GEO optimization The future of agentic AI in hospitality operations Real-world success stories from hotels using AI-driven solutions Preparing hotel websites and content for AI-powered search platforms Watch the FULL EPISODE on YouTube: https://youtu.be/zGLo-TaAMykLinks:Tim on LinkedIn: https://www.linkedin.com/in/majortm/Operto: https://operto.com/For full show notes head to: https://themodernhotelier.com/episode/289Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In this episode of the #DoorGrowShow, property management growth experts Jason Hull and Sarah Hull discuss how AI is rapidly changing business, marketing, and communication, along with the growing problem of "AI slop" and why authentic human connection is becoming more valuable than ever. They break down the secondary effects of AI, why in-person relationships and masterminds are becoming a competitive advantage, and how property management business owners can stand out in a world flooded with automated content, fake interactions, and digital overload. You'll Learn [00:00] The Rise of AI Slop [06:20] Why Human Connection Still Matters [12:10] The COVID Parallel and Isolation [20:00] Why In-Person Transformation Works [31:30] AI, Trust, and Real Relationships [43:40] The Future of Property Management Growth Quotables "The secret to creating a scalable business is to do the unscalable actions." "Transformation happens in the room, not on Zoom." "If you can make it easily, so can anybody else." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:00) we live in a world of the next stage I'm calling AI Slop. AI Slop, we're in the world of AI Sloppy Sloppiness. I just got a letter, no offense, NARPM, but I got a letter from y'all You wrote this using ChatGPT. This is the problem with Narpum 2.0. We're not just talking about the future of our association, We're actively building it. it's not A, it's B, dead giveaway. And there's lots of other dead giveaways. And some of you are starting to hear this AI voice and you're starting to recognize this AI voice. And so we're now in the world of ASLOP where nobody is writing anything. All right, hello everybody. I'm Jason Hull. This is Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. All right, now let's get into the show. All right, so in today's episode, we're gonna be chatting. Just change that right now, because every week I tell you, stop saying a decade and a half. So just go ahead and change it right now. Okay, for, she doesn't like that I say a decade It drives me For 17 years. For over 17 years, yeah. That's how long it's been. for over years. I'm like decade, decade sounds like a long time, but all right, we're changing it. Cause the life wants to change. 17 years space week. There we go. right. Updated real time. Yeah. Done. That's how we get stuff done. Okay, cool. What are we talking about today, Sarah? talk about how AI is starting to change things. Okay. Let's do it. All right, so. One of the things we've been talking a lot about is the secondary effects of AI, because everybody's talking about AI. And I think we started in phase one was the AI revolution. Everybody's starting to use chat GPT. Now people are starting to use Clod for business and people are learning prompting. now people starting, some of you are starting to vibe code. And some of you are making videos. Some of you started making images with AI and Now we live in a world of the next stage I'm calling AI Slop. AI Slop, we're in the world of AI Sloppy Sloppiness. I just got a letter, no offense, NARPOM, but I got a letter from y'all and I can tell you wrote this. You wrote this using ChatGPT. It's like, I mean, the big giveaway phrases and some of you have heard stuff like this. It's like, and we love NARPOM. Thanks for NARPOM for sending us a letter, but. This is the problem with Narpum 2.0. We're not just talking about the future of our association, M-Dash. We're actively building it. So with blank, it's not A, it's B, dead giveaway. And there's lots of other dead giveaways. And some of you are starting to hear this AI voice and you're starting to recognize this AI voice. And so we're now in the world of ASLOP where nobody is writing anything. And the people that do write original content, like I've done a couple of Facebook posts just recently, totally handwritten, I wrote the whole thing. And I really enjoy writing. The challenge is, is some people don't recognize how to get their voice into AI. And so anyway, we've got this whole world of AI slop now. Anything can be created by anyone instantly. You can create images, video, text, and so... You've probably heard me talk about fake internet theory. Have you ever heard of this idea? I have, but just for anyone who hasn't. So the fake internet theory has been around probably since the, you know, once the internet went mainstream. And the fake internet theory is this idea that the majority, at least half in the past, of all the content, all of the traffic that was on the internet, was bots. It could be like Google crawling sites. It could be a lot of different things, but at least half of all the traffic was bots. Well now with AI, this is even worse. Perplexity is doing research. All these different AI tools are doing research. People are not crawling stuff or crawling websites a lot of times. They're just talking to AI and AI is doing all this. And so the internet now, all the content isn't even, if even this letter probably was not written. by D.D. Garzone, the Narfim president, 2026. It was probably written by AI, which saved her time. And it's not a bad letter. The challenge is people read this, see this, and we're starting to recognize what's AI and what's not. And we're kind of developing, there's kind of this feel, this voice that you're like, oh, that's AI. And so what am I doing? I just discount stuff. I read and go, oh, AI wrote this. I probably don't even need to read the rest. So we just skim stuff, we stop reading things. And so this is the challenge is that people want reality, people want humanity. And so the secondary effect, we're in phase two, AI slot, phase three, I believe, is going to be a return to in-person. It's gonna be human interaction. The secondary effect of AI is that human interaction is going to be significantly more important. And this is where things are going to be shifting to in-person. Things are going to be shifting away from digital marketing. Things are going to be shifting away from anything that you can tell AI to do quickly and easily. And I've always said to our clients, the secret ingredient to scaling your business is depth. The secret to creating a scalable business is to do the unscalable actions. That's depth. And so we're going to talk about today the importance of in-person. Yeah. So do you guys remember in COVID when everything shut down? Yeah, good And then you couldn't leave your house? Yeah, was great. Yeah, because you might die. So that was great for a little bit, right? Everyone was like, we don't have to go to the office. I don't have to go to work. This is like, would just hang out in my house in my pajamas all day and eat some chips. And like, no, I don't know. It'll be amazing. And that was a really fun thing. What voice is this? What is this voice? I don't know. Who speaks like this? I'm just letting you know it's not me. I'm gonna be lazy. I'm gonna do my pajamas. Today I got some pajamas on. Are they southern? Now they are. You don't know. They're all over the place. I can't do it in New York. Anyway, so it was a really fun time for like I don't know, two weeks. The first week was awesome. It was like when you have a substitute teacher and then they put on a movie and you go, this is great. We don't have to do anything today. This is amazing. This is gonna be so cool. And the first week- thought it was awesome. I think for the first, yeah, I think a lot of people really thought it was really great for the first week because they were like, oh, this is great. Like we don't have to go into the office. I a lot of workers, think employers, business owners were freaking out. Yes, exactly. Business owners were- Although they liked, let's be honest for a second, property managers were real happy about getting a vacation. And it was a vacation that you were forced to take. Right? You couldn't go and do things you normally do. And if you decided to not do showings or decided to not go to the office or decided to, know, like, hey guys, we're all going to work from home. No one was going to fault you. It was going to be totally fine because everybody else was doing it. So it would have been totally fine if you were like, hey, we're not doing. Showings or hey, you know, we're gonna slow down on inspections or you know, hey, we're you know, we're not gonna come into the office We're all gonna, you know stay from home and then at some point we'll go back to the office for a little bit I think people welcomed that they were like, oh, this is great. This is fun And that maybe lasted a week maybe two maybe even three weeks for some people and then after that they were like what? When can I leave? I what do you mean? Like I'm stuck in my house. I'm I can't get out, can't go anywhere. When my kids are here, they were all stuck together and no one knows what to do and we're all bored out of our minds and they were starving for human interaction. everything, Zoom, look at the Zoom stock in 2020, skyrocketed because everything moved to remote. Everything moved to Zoom. It was like. we can't meet in person, but we still kind of have to do things. How do we do it? We are going to do Zoom. And then even remember when a lot of like commercial real estate, it it tanked because people were like, we can't go into the office. We're not buying office space. We're not renting office space. We're going to wait and hold out and see what happens in all this crazy COVID stuff. Right. And it's because all of us were just stuck in our houses. So everything became virtual. Everything became remote. Even the things that are normally done in person, a lot of them started to shift so that it was no longer in person or the full thing wasn't in person. There was just the one quick little piece that was in person and everything else was done virtually. did we? Okay, I didn't know if you had the podcast. And then At that point, people were starving for human interaction because it's not the same being on a screen. Looking at a face on the screen and hearing voices on a screen or on a phone call or through Zoom or Teams or whatever it was or emailing and texting and phone calls, it's just not the same. So people then started to go a little bit stir crazy. And what happened, like as soon as things opened up, then what happened? Things started to surge again. People were desperately trying to connect with other people in person. They were going to their friends' houses. They were trying to meet up with their friends. They were trying to go on vacation. Travel started to boom again. Why? Because people, we are meant to be with other people. Humans are not solitary animals. We're just not. So AI is going to end up creating something that I think is quite similar. We're going to rely on AI so much just because we have to. And it's an amazing tool. It's incredible. And it makes things a lot faster. And we can do things that were not possible before. And we can do years or months of research in minutes or hours. the advancements that it allows us to make and in such a short time span are remarkable. But the other thing that it does is it reduces the human to human communication. And now even has anyone ever picked up the phone and called a company and you don't talk to a human now? Now you talk to the AI agent. Yeah. Right. And that seems really great. because you go, okay, it helps me and I answered my questions and that's lovely. But can you imagine now that most of your interactions are going to be with AI? Most interactions will not be with other humans. Most of a human's interactions will be with a bot or AI. Even if it sounds like a human, it will be AI. And that kind of effect is go, I think it's. we're going to see largely what we saw in COVID all over again, where people want to see and interact with and talk to and hang out with people. Yeah. And I think that's going to be incredibly valuable. Yeah. I think as humans, when we shift into a mode of isolation where we're no longer interacting with other people, and you're spending the majority of your day talking to Claude and chat GPT and building things and you probably feel a lot of dopamine. You're like, look at all the stuff I'm getting done. But you're just contributing to the problem of AI slop. If you can make it easily, so can anybody else. And so it's not just about creating more stuff with AI. That isn't really a competitive advantage. Everybody can do that. The competitive advantage really is being in person. It's those that the wealthy will be able to afford to slow down. The wealthy and the smart will be able to afford to be able to go slow, not faster. They'll be able to spend more time with people. They'll be able to spend more time with their family. They'll be able to spend more time going deeper into building real relationships. These relationships you have with your AI agents aren't real relationships and they're not going to create the connection that humans need. And they're not going to create the connection and the feelings that your clients need. Clients don't just need their stuff done. That's not it. They need human connection. They need trust and they need to feel safe. So alienation is going to lead to isolation. And isolation will lead to stagnation in your business because you're not around people that are actually making moves and figuring out how to connect and make a big difference. And the thing that we've noticed, because we've been in a lot of different programs, I mean, we've been in lots of different mass, high ticket masterminds, coaching programs. spend a lot of money every year. That's a bright thing. Yeah, we've been in all the best programs out there. We probably have been in them or connected to them or whatever. And so we've been in a lot of different programs. We invest a lot. And the thing I've noticed is we've been in a lot of these programs, but the real benefit of the programs, most significant benefit is the caliber of the people physically in the room. It's the people that we get to meet. It's not the guru at the helm. It's not their cool content or ideas. Everybody joins for the content, but it's really, it's the people, it's the connections. It's the community that's curated. And that's one of the things that we're really shifting our awareness and focus around. I've realized that transformation always happens in the room. It doesn't happen over Zoom. Wow, that rhymes. You can all quote me on that. That's a Jason Hall written all over. Transformation happens in the room, not on Zoom. And Zoom calls the other thing related to fake internet theory. You can ask AI about this, people. AI people, go check me on this. There's a psychological effect that watching being on Zoom calls on video and watching video training material inside of even our DoorGro Academy does not, your brain does not perceive this as real life. It perceives it as This digital universe, it's fake. And so we've noticed our clients aren't able to just watch a video and implement or absorb it mentally the same way. And once they get in person with us and they recognize we're real people and we give them a high five or a hug or whatever, and they come to our onboarding, because we onboard every Mastermind client in person now. We also have quarterly events that we're launching. for about two years. We've been doing that for a long time. saw the writing on Huge game changer. And we decided, hey, let's go, we can go much deeper in person. Totally. Than we can ever get to on Zoom or on a phone call. So we decided that should be one of the first things that we do with people is really get them in momentum quickly. And what's the fastest way that we can do that? We can get them in person. Yeah, cause on Zoom, it's very easy for you to look like you're cool. It's very easy for you to look like everything's put together. Slashy lights, like YouTubers, and you can get some books and stuff in the background. You're making fun of me now? Have a pretty background. I see what's going on. You can have a boring office without cool lights. We can both play this game. Okay. So what I'm saying is... When you're on a Zoom call with a group of your peers and business owners and people maybe you look up to, it's very easy to not give people your real situation and not reveal what's really going on. That's hard to avoid doing in person, especially if you're called out or your mentor's calling you out. That's difficult. And so you need to be in the room because you have to get real feedback. You have to share your real challenges. You need to recognize they're real people. Your brain and unconscious mind and your subconscious need to recognize these ideas that you maybe saw in video or see on Zoom or the people you see on Zoom are real. And there's something that clicks and shifts when we get our clients in person. All of their results shift. They make more money. They have breakthroughs. And your breakthroughs are on the other side of embarrassment. One of my mentors would share. And one of our mentors would share. And that's, you have to be willing to get real. And real and raw happens in person. It's just not going to be the same on a Zoom call or on video or even digital marketing. We're looking at how we can do less of that ourselves and do more stuff that actually creates real connection and relationship with people. Because I think anybody can do anything digitally now Let me go take some property managers out to lunch. That's what we need to do. We need to meet people face to face and in person. do door to door. Yeah. I know. I think there's going to be a secondary effect that we're going to see a lot of things shifting back to humans. We've spent so much time over the last decade sitting in front of computer, like so many people. And I think if AI does anything well for us, it will be that it gets us out from behind the computer and actually hanging out with human beings again. And that should be the goal. And the people that are smart are going to be focused on that. And that's why our DoorGrow Mastermind, we've shifted the priority and the focus to being an in-person mastermind. And we've seen people have great success with this, our mentors like Aaron Stokes and others have great success with this. And that's what we're wanting to replicate and emulate. And we want people to have real relationships. We want people to have a family, a cohort of property management business owners that feel connected and are doing cool stuff. And that way you can cut through all the AI slot because everything AI puts out sounds like it's great and amazing. Every landing page looks like, yeah, this sounds like it could be awesome. And so it's hard to know if anything is real at all. and a lot of stuff on the internet is not even real anymore. A lot of the products you see aren't even like actually real or decent products. They've just got great AI marketing and you can go buy the product for like a third of the cost on Ali Express or Alibaba or whatever. Or you can go on Amazon. Some of these products I'm seeing on Instagram, you can go buy for like $50 cheaper on these small products on Amazon. And so it like, yeah. And AI can create courses too. Anyone can get on any AI thing and go, hey, I have this idea and have this thought and I want to create a course and then sell this course online. Build me the whole course, build me the material, me the script. everything. You can even have AI. If you don't want to do the video for the course, you don't have to. I can just do it. You can summarize it. You can do that in minutes now. What value is there in that? The challenge is, is that there's no way to know what really works. Right. Because AI is just making stuff up based on what it has in its knowledge base. We have a lot of awesome stuff that's behind our payroll. hitting the table because every time you do, it's a whole time shakes. Yes, dear. Okay. This is going to be, if someone's watching this podcast live, I'm so sorry if you're like ceasing. It's like bouncing a little bit. It shakes. That's me. I'm moving around so much. Many earthquakes. Seizures. Got it. No taking. Okay. Well that's how you know it's not AI, right? You're shaking the table. AI's not going to say that to me. No, AI would Claude, how do I respond to my wife? All right. Awesome. All right. yeah, so this is the idea is We want to shift towards reality and in person because if I'm talking with a property management business owner and they say, this is what I've done and it's actually working, whereas AI will just hallucinate, it'll make stuff up, it will lie and just make everything sound amazing because somebody could say, just make this sound like it's amazing and it works and it's awesome. And it might not be. And so how do you know it's real anymore? You're going to need to be around real humans that can say, I did this. I tried this thing. I used this AI prompt and here is the result. It wasn't great. Or this worked. And more importantly, that's a bad idea because AI doesn't want to tell you if it's a bad idea. AI is so affirming. It goes, that's such a great idea. Yeah, you should definitely do that. Wait, whoa, whoa, whoa. Are you sure? Is that going to work? Yeah, you're on the right track. Yeah, you've got this dialed in so well. And then You could also do this and no, no, no. You're not coming up with a new idea. You're a game changer. You're not just cool. You're awesome. right. So yeah, know AI is really bad at telling people bad news. Well, I know there's people listening and they're like, well, I use this and I have this problem. I get it. Like, but yeah, chat GPT. It's But you have to you feel amazing. You have to give a prompt. in order to make it be more honest with you, in order to make it not just affirm everything that you say. So when we think about what is the programming of it, therefore then what is the validity of it? So we have to kind of reprogram it just in order to get better output from it and better data from it. That doesn't mean it's the best data. What is great data is here's a real person. They've been there, done that. I'm going to trust that over what AI tells me any day of the week. Yeah. And people trust AI. Like, I use AI to do research on things because I'm like, this product claim real? Is this landing page on the level? And sometimes it's like, yes. And sometimes it's like, no, this is overinflated. This study they're citing is like, misreference, whatever. There's so much BS. So now we have to use AI to combat AI to figure out what's real. But this is going to be one of the secondary effects is we need to be connecting with human beings and we need to be in the room with real people and in person. And that's what AI should enable us to do it. It should enable more humanity. It should enable more connection, not disconnect us. okay, anything else that we want to say about this? So if you're looking for something that is a real human, and if you're looking for human connection, then we've got... Events coming up in October. I know that by the time this will be released, you'll miss the May event. But we do have live in-person events coming up in October that you would be able to attend. They will be in the North Austin, Texas area. And one of them will be our fall intensive. This will be for our clients. If you're not yet our client, then you still have some time to figure out, you know, hey, let's just jump in and try it out. The other one is our DorgR Live event. And we've decided in this whole AI spirit, let's get people moving through things quickly. And instead of just sitting at another conference, because there's so many of those in property management, where you just sit at a conference and you go home with 38 pages of notes and all of these ideas that you would love to do, and maybe you're going to do one of two of them, and that's about it. And then in reality, there's all of this other good stuff and you never really got to it. But had you implemented it, it might have changed the business. So we've decided to instead shift. So it's not a conference where you're going to be sitting there in the room, taking notes and learning, which is very valuable. That's still a valuable thing. We're just making it more valuable. So we're going to have some workshops built right into it so that you can go there. do the work, take action, and you can move your business forward. And the way that we're structuring things is it will allow you to get 30 or more days of work done in the two days at the event. And it's in person with real humans. Yeah. So I'll read a little quote from our offer document for our growth accelerator mastermind. And it says, the room where property managers stop playing small. Most property managers are stuck trying to grow from behind a screen. Watching webinars, sitting on Zoom calls, collecting PDS they'll never read and wondering why nothing changes. And nothing changes because your environment hasn't changed. You've got to get into a different environment. Environment changes the identity. Even fish will grow to the size of the container that they're in. You need a different container if you want to grow energetically, spiritually, mentally. I don't know, maybe physically. All right, so the DoorGrowth Growth Accelerator Mastermind, our super system level of the mastermind, which is supposed to focus more on operations for higher level operators or business owners. This is not just a course. It's not an online program. I'll be AI. It's not A, it's B. It's like, this is what actually really works. This gets you real results. And so, yeah, so come. is come be in a seat with us in Austin. Come hang out with us. Come hang out with us. We curate and attract like the most amazing entrepreneurs. We have a new team member named Kyle who's over Client Success. And Kyle, we were just chatting the other day, him and I, and he was like, I was talking about, have really awesome clients. He's like, I know, it's so amazing the type of people you attract. Like we attract, I believe, the best people in the industry. The best humans in property management are in DoorGrowth's mastermind. and are working with DoorGrow. And a lot of the coaches, a lot of the people out there, they're past clients of mine. Like, DoorGrow's had a significant impact. And I'm obviously a bit biased, but I believe we have the best stuff in the industry to bring to the table. And we have the most comprehensive program. We help with growth. We help with ops. Nobody else has rebranded over 300 companies. Nobody else has built, well, maybe someone's built as many websites as us, but we built hundreds, probably six, seven, 100, 800 websites. helped people clean up their pricing. We've rolled out innovative three-tier hybrid pricing models. We're helping clients dramatically increase their profit margins. If you feel like you've heard it all and you've worked with all the other coaches, you may want to take look at DoorGrow because we have the most comprehensive. There's lots of coaches that do one little thing here or there. And there's some really great ones out there. But as far as having the most comprehensive program and I think the most innovative ideas and strategies, that's the only way you can curate and have that is through some sort of mastermind environment and that's what we've created at DoorGrow. Okay so there's tapping me on the leg saying stop selling like let's wrap this up. Is that accurate? I interpreting things correctly? Okay. You got it. All right. And there's salespeople are gonna sell I just say I want you to win and I don't hate money so and I want you to not hate money and I want to help you make more money. All right cool. Anything else? No. All right cool. And we will do the outro and here's what this sounds like and this will be relevant. All right. So if you felt stuck or stagnant and want to take your property management business to the next level, reach out to us at doorgrow.com for free training on how to get unlimited free leads. Text the word leads to 512-648-4608. Also, you can join our free Facebook community just for property management business owners by going to doorgrowclub.com. We have launched our own private community outside of Facebook. And so we'll be telling you more about that. The DoorGrowth Club will be somewhat shifting into this new awesome space. And if you want tips, tricks, and ideas to learn about our offers, subscribe to our newsletter by going to doorgrowth.com slash subscribe. And you can get our newsletter. And if you found this even a little bit helpful, don't forget to subscribe, leave us a review. We'd really appreciate it on whatever platform you saw this on. And until next time, remember the slowest path to growth. is to do it alone. So let's grow together in the room together. Bye everyone.
In this episode, hosts David Millili and Steve Carran sit down with Eric Ettlin, Senior Vice President of Brand, Marketing, and Digital at Aimbridge Hospitality, one of the largest hotel management companies in the world.Eric shares his journey from early digital marketing roles in finance to leading global brand and digital strategy across hundreds of hotels. He discusses what it takes to scale marketing across complex, multi-brand hotel portfolios and how third-party management differs from traditional brand-side hospitality roles.The conversation dives deep into the evolving hospitality landscape, including how Aimbridge balances brand standards, owner expectations, and guest experience. Eric also breaks down the creation of Second Wave, Aimbridge's in-house marketing powerhouse, and how it enables faster, more agile marketing execution across its portfolio.In this episode, you'll discover: How Eric transitioned from finance and e-commerce into hospitality leadership What it takes to scale marketing across 1,000+ hotels and multiple global brands Why third-party hotel management creates unique marketing challenges and opportunities How Aimbridge's “Second Wave” team is redefining in-house hospitality marketing The rise of AI in travel planning and how it's changing SEO into GEO Watch the FULL EPISODE on YouTube: https://youtu.be/i_MR_lr1OVk Links:Eric on LinkedIn: https://www.linkedin.com/in/ericettlinAimbridge Hospitality: https://www.aimbridgehospitality.com/For full show notes head to: https://themodernhotelier.com/episode/287Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
June 17, 2026 In this episode of NARPM Radio, host Pete Neubig sits down with Ryan Killian, President of RENU Property Management, to discuss why the industry has entered what he calls the "operator era." Ryan shares lessons learned from scaling some of the largest single-family rental portfolios in the country, including the importance of data-driven decision-making, operational efficiency, centralization, and decision velocity. They explore how property managers can improve performance, reduce operational waste, leverage technology and AI, and build systems that drive profitability in today's market, where rent growth alone is no longer enough.
Is artificial intelligence coming for your job? In the rapidly evolving world of property management, the conversation around AI often focuses on replacement, but what if you shifted your perspective to empowerment? Discover the “human premium”—the unique value that makes you truly indispensable in an automated world. Join us as we explore how to leverage AI tools to simplify workflows while keeping the heart and personal connection alive in every resident interaction. Are you ready to future-proof your career and master the essential skills for the future of property operations? Show Highlights & Timestamps: 0:00 – The AI Fear Factor: Addressing industry-wide anxiety regarding AI replacing leasing and maintenance professionals and understanding the truth behind the hype. 0:55 – Defining the “Human Premium”: Why your unique, personal approach is your greatest competitive advantage in a data-driven world. 1:48 – The Future Skill Set: Why learning to leverage AI tools today is the modern equivalent of mastering Microsoft Office in the past. 3:30 – AI for Data, Humans for Heart: A blueprint for balancing automated, efficient workflows with the authentic connections that residents value most
In this solo back-to-basics episode, Axel steps away from the AI and current events conversations that have dominated recent episodes to refocus on the real estate underwriting process. He breaks down the entire game of value creation in real estate into one simple equation, using clear numeric examples that any investor can apply regardless of asset class or market.Axel walks through the three-step framework for quality real estate investing: finding an undervalued deal, assessing whether continued investment can generate a meaningful spread over your all-in cost, and financing the deal in a way that matches the business plan. This episode is essential listening for any investor — new or experienced — who wants a clear, simplified gut-check framework for evaluating whether a deal actually creates value, independent of rent growth projections or cap rate compression assumptions.Join us as we dive into:Why understanding the current market cap rate for your specific asset class and submarket is the non-negotiable starting point for any underwriting exercise.How to interpret that 9% yield on cost depending on whether the market cap rate is 9% (no value created) or 7% (significant value created).Why Axel and his team target an 8.5%+ yield on cost in a 7% cap environment — a 150 basis point spread — across Southern New Hampshire and the Greater Boston periphery.Why the same 150 basis point spread creates more value in a lower cap rate market than a wider spread does in a higher cap rate market.Why a deal with a 12% yield on cost in a 10% cap market actually creates less value than a deal with a 6.5% yield on cost in a 5% cap market, despite the spread looking similar.How to gut-check a multi-year cash flow model: calculate your yield on cost at stabilization and compare it against the market cap rate at that point in the hold period.Why a thin or non-existent spread between yield on cost and market cap rate signals that your returns are dependent on rent growth or cap rate compression — both riskier bets than underwriting a real spread on day one.Are you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
What role do uniforms really play in shaping a hotel's brand experience, and why are they often overlooked despite being one of the first things guests notice?In this episode of The Modern Hotelier, hosts David Millili and Steve Carran are joined by Mia Liu, Creative Director of Drape & Stitch, a fashion-forward uniform brand redefining what hospitality teams wear and why it matters.Mia shares her journey from growing up in China with a passion for fashion and design, to building an international career across design, production, sourcing, and marketing. With deep experience across the fashion and activewear industries, she eventually founded Drape & Stitch in 2022 to bring a more modern, functional, and brand-aligned approach to hospitality uniforms.The conversation explores how uniforms are often overlooked in hospitality despite being one of the first visual touchpoints for guests. Mia breaks down why hotels should treat uniforms as part of the overall brand experience—not just an operational necessity—and how comfort, durability, and storytelling all play a critical role in shaping guest perception.The episode continues with deeper industry questions, including: The most common mistakes hotels make when selecting uniform vendors Why luxury hospitality is moving away from generic uniform programs How design details can reflect a hotel's architecture, history, and identity Real examples of custom uniform storytelling from luxury properties like Fairmont Washington, DC and Waldorf Astoria Why comfort and functionality are just as important as aesthetics in modern uniform design From fabric innovation to brand storytelling, this episode reveals how uniforms are becoming a strategic part of hospitality experience design—and why the future of hotel branding may start with what your team wears.Watch the FULL EPISODE on YouTube: https://youtu.be/_YHLxYzRvWc This episode is Sponsored by Drape & Stitch: https://drapeandstitch.com/ Links:Mia on LinkedIn: https://www.linkedin.com/in/mia-l-b07ab326/ Drape and Stitch: https://drapeandstitch.com/For full show notes head to: https://themodernhotelier.com/episode/286Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
AI isn't coming for our jobs–but it is changing the way we work. In this episode, I share my perspective on artificial intelligence and why I believe the real opportunity for property managers isn't replacement, it's amplification. Over the past year, I've been integrating AI into my businesses in ways that are helping us move faster, make better decisions, and create more space for the work that truly matters. If AI has felt overwhelming or intimidating, my goal is to show you a more practical and empowering way to think about it.I take you behind the scenes of how we're using AI across market research, prospecting, client communication, content creation, and knowledge management. From identifying opportunities before competitors do, to helping property managers navigate difficult conversations with confidence, these tools are reducing repetitive tasks and giving us access to better information, faster. The result isn't less human connection–it's more time and energy to focus on the relationships, strategy, and expertise that clients value most.At its core, this conversation is about staying relevant in a rapidly changing industry. The property managers who thrive over the next five years won't necessarily be the most technical–they'll be the ones willing to evolve, adapt, and use technology intentionally. I share why embracing AI now can help you reclaim time, improve profitability, and position yourself and your business for long-term success in an increasingly competitive market.“AI isn't coming for your job, but AI is coming for the people who aren't using it.” - Kylie WalkerWe cover:Integration of AI in property managementBenefits of AI for improving efficiency and client serviceAddressing concerns about AI replacing jobsAI tools for market research and reportingProspecting and lead identification using AIEnhancing content creation and communication with AIInternal knowledge management through AI solutionsReal-world examples of AI impact on property managementThe importance of evolving with technology in the industryEncouragement for property managers to adopt AI tools intentionallyA big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesIf you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
Xavier Saavedra Largo est l'invité de ce nouvel épisode de Mon Podcast Immo. Au micro d'Ariane Artinian, il démonte une idée reçue : dans l'immobilier, un chantier ne dérape presque jamais pendant les travaux. Il dérape avant. Dans les arbitrages bâclés, les diagnostics incomplets, les délais trop serrés, les budgets sans marge.Architecte de formation, passé par l'ESSEC, consultant immobilier indépendant, Xavier Saavedra Largo accompagne investisseurs, utilisateurs et family offices sur des projets complexes : restructuration d'immeubles, repositionnement de portefeuille, nouvelles implantations, rénovation lourde.« Le chantier va agir comme un révélateur des faiblesses », explique-t-il. Mérule découverte trop tard, flambée des prix des matériaux après le Covid et la guerre en Ukraine, autorisations administratives sous-estimées, experts mal coordonnés : sur le marché immobilier en France, l'improvisation coûte cher.La règle est simple : anticiper. Connaître son bâtiment, poser les bons diagnostics, coordonner les intervenants, garder des marges. « Il faut arriver au chantier avec des marges de manière suffisante », insiste-t-il.Un épisode utile pour tous ceux qui lancent des travaux immobiliers, du particulier à l'investisseur professionnel.Animé par Ariane Artinian, journaliste et fondatrice du média MySweetImmo
This week, we pull back the curtain on Amelia's newest acquisition: an 11-unit apartment building in a B+ suburb of Des Moines. This candid conversation is packed with insights for female real estate investors who want to scale beyond single-family rentals without taking on 100-unit syndications. You'll hear how Amelia: Spotted this off-market CBRE pocket listing and knew instantly it was a killer deal Analyzed the numbers, negotiated the price from $750K to $735K, and structured a 50/50 partnership with her mom Plans to boost returns by converting select units to mid-term rentals (MTRs) for traveling nurses Uses local market expertise, not endless spreadsheets, to move fast and confidently Projects over $200K in debt paydown, $160K in appreciation, and $308K in cash flow over 10 years We also dive into: Why sticking to one market can be your biggest competitive edge How to balance risk, reserves, and anxiety as you level up What “total return” really means for your net worth and lifestyle design If you're a woman ready to grow from a few doors to a scalable portfolio, this episode shows you exactly how one thoughtful 11-unit deal can be life-changing. Resources: Book your spot at WIIRE Summer Camp before it fills up Simplify how you manage your rentals with TurboTenant Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
Thinking about self-managing your rental property? Then, you'll need property management software to help with things like processing applications, collecting rent, and managing maintenance requests. In this episode, we're sharing our favorite tools so you can pick the right one for your portfolio! Welcome back to another Rookie Reply! There are dozens of property management tools floating around, but which ones are best for new landlords? Ashley breaks down the different categories of landlord software and shares four steps to finding the right option for you. Next, are regulations slowly killing the short-term rental industry? The short answer is no. However, there are two things every investor should do before committing to a short-term rental market, and Tony's going to tell you what they are! Finally, we'll get into wholesaling, a strategy that could help kickstart your real estate investing journey without having thousands of dollars to deploy. We'll show you how the entire wholesaling process works and three easy ways to find deals today! Looking to invest? Need answers? Ask your question here! In This Episode We Cover The best property management tools for beginner landlords Four steps to finding the right property management software for you What heightened regulations mean for the future of short-term rentals Whether short-term rentals are still a viable investing strategy in 2026 Three ways to start wholesaling today (with low money!) And So Much More! Check out more resources from this show on BiggerPockets.com and https://www.biggerpockets.com/blog/rookie-730. Interested in learning more about today's sponsors or becoming a BiggerPockets partner yourself? Email advertise@biggerpockets.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this deal segment episode with Pat Carino we break down one of the most unique deals featured on the podcast to date: a 300-unit, five-building ground-up development on Cape Cod, Massachusetts, acquired through the state's 40B affordable housing program on a 20+ acre site.Pat walks through how the deal first surfaced through a social media message, how it came back to market through a broker four months later, and how NRP Group ultimately won the deal in a competitive process. The conversation covers the mechanics of 40B entitlements, why the Cape Cod market is more compelling than it looks on paper, how the town's own incentives aligned perfectly with the project's approval, and how the team is navigating the Massachusetts rent control uncertainty heading into November.This episode is essential listening for any investor curious about how institutional ground-up development deals actually work — from 40B entitlements to construction type to exit planning — and what the Massachusetts legislative landscape means for multifamily development in 2025 and beyond.Join us as we dive into:A clear explanation of Massachusetts 40B: what it is, how it works, why towns strategically support "friendly 40B" projects, and how crossing the 10% affordable housing threshold removes the tool from future developersWhy wood-frame, surface-parking construction is Pat's preferred method — and how construction type, affordability requirements, and tax environment are the four key variables in any development site evaluationHow NRP prices development deals: per approved/entitled unit — and why that structure protects both buyer and seller when final unit counts are still in fluxHow the capital stack works at NRP: traditional bank construction debt combined with institutional equity from pension funds and family officesWhy Cape Cod is a stronger demand market than it appears: a large workforce commutes onto the Cape daily with almost no rental housing options — and this project fills that gapPat's honest assessment of Massachusetts rent control: how NRP has stress-tested their underwriting against worst-case scenarios, and why a 10-year new construction exemption is at least partially reassuringState-level tailwinds: a proposed sales tax exemption on building materials and a fast-track provision for the MEPA environmental review process for qualifying projectsSign up for the DealNav CRM HEREConnect with Pat Carino:Follow him on Twitter/XConnect with him on LinkedinLearn more about DealNavAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Dr. Axel Meierhoefer discusses out-of-state turnkey real estate investing, focusing on markets, strategies, and building a diversified passive income portfolio. He shares insights on market selection, the importance of turnkey partnerships, and future trends like built-to-rent properties. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
In this episode, Angel sits down with Jason Martins to discuss the systems, technology, and processes that make property management successful. Jason shares how modern software has streamlined rent collection, tenant screening, maintenance tracking, and resident communication. They also explore the pros and cons of self managing versus hiring third party management and why selecting the right tenants is one of the most important decisions an investor can make.Topics Covered• Modern rent collection through digital payment platforms• The real cost of third party property management• Savings from bringing management in house• Tenant screening and background check systems• The importance of tenant interviews• Communication and maintenance request tracking• Property management software and automation• Protecting assets through proactive maintenanceQuotes"Picking the right tenant can make or break you.""Communication is huge. If you do not have good systems in place, small problems become expensive problems."Connect with Jason https://www.linkedin.com/in/jason-martins-cpm%C2%AE-741a7654/Connect with Angel https://www.linkedin.com/in/angel-williams-re/
In this episode of the #DoorGrowShow, property management growth experts Jason Hull and Sarah Hull discuss the launch of the Door Machine, DoorGrow's new growth-focused program designed to help property management companies scale faster by handling the hiring, training, support, and systems behind business development and sales. Breaking down why most property management companies struggle to grow, the biggest mistakes owners make when hiring salespeople, and how having the right systems, accountability, targeting, pricing, and support can completely transform a property management business. You'll Learn [00:01] Introduction to the Door Machine [03:20] Why Most Sales Hires Fail [08:10] The Systems Behind Property Management Growth [14:40] The Three Keys to BDM Success [21:30] Fixing Targeting, Pricing, and Offers [31:20] How the Door Machine Partnership Works Quotables "If you have a system that's working, you really don't have a problem." "If you take a good salesperson and plug them into a broken system, it's going to break." "At best, if you're running a company and you are the salesperson, you will always be a shitty part-time salesperson at best." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) Five, four, three, two, one. All right, we are Jason and Sarah Hull, the owners of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we've brought innovative strategies and optimization to the property management industry. At DoorGrow, we are on a mission to transform property management businesses, the business owners and their businesses. We want to transform the industry eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now, let's get into the show. All right, so in today's episode, we're gonna be chatting a little bit about the new offer. I think we mentioned it previously, I don't know, on an episode, but we're gonna be talking about the door machine. It's evolved a little bit since then, but we're gonna talk about the door machine, our new offer, our new program for property management business owners that want to grow. So we had teased in the previous episode, we chatted briefly about it, we never really dug into details. And now we're ready to do that because the door machine is officially live. So if you are interested in growing your property management business and you want growth to just magically happen for you, if you ever think Jeez, it'd be so nice if I could just miraculously get to like 500 doors, 800 doors, 1200 doors, whatever that number is in your head, and you wanna get there, it would be awesome if it would just like poof and happen. You know the magic wand? Like if you had a magic wand, you could just snap your fingers and have the business of your dreams at whatever size or count that's going to be, then this is for you. This is going to be for you. Cool. So basically the simple idea of the door machine is we are looking for businesses to basically partner with that we can help grow and scale their business. We will add the doors, you manage them. It's that simple. And we will also help you to be able to keep up with the growth by giving you access to our super system level of our mastermind as part of this deal. So So the way this works is if you're one of our clients that's gone through the process of cleanup and the rapid revamp and all that then you're probably meet the prerequisites. You've got healthy branding, you've got a healthy website, you've got the right pricing model, we have a very innovative three-tier hybrid pricing model that we install in clients' businesses. You've got maybe financial health going in the business, profit first. ⁓ Some of these, there's some prerequisite basics. If you do not have all that, you have not been part of our program, we will come out for two days. Two days? we will come in, on how messy your business is, but we'll come out for two days and we will basically rehab your business. We will help redo your branding. We will redo your pricing. We will redo your website. We will redo your, like the whole front end of the business so that we have a really good program and offer to sell if we're selling people on your property management business. And so we have this launch intensive that we will come out and do. It is not inexpensive, but it is, I believe, ridiculously cheap for the value that we offer at the present because we're because it pays for itself as well. Easily pay for itself. So we will come out and do the process that a lot of our clients do over the first quarter with us. We will do it. rapidly with you and you need to be open to making changes if you're the right fit for this, but we will come out and do this launch intensive with you at your location. and I will come out. After we get that done, we will then build out the hiring mechanism and we will get a salesperson and the salesperson is going to work for DoorGrow. We will train, coach, support this person in your local market. and help them to be able to build their own sort of little business, growing your business. And so this is kind of, it's a win-win-win for all three parties. It's a win for this person that's going to build this sort of business, creating growth for your business. It's going to be door grow, being able to manage this relationship and maintain the quality level with this business development manager, this BDM or salesperson and the business owner. we will coach and support the business owner yourself in making sure that the business can remain scalable as we start adding 100, 200, 300 doors a year to your business so that you don't break. Because this is a big challenge and we've helped a lot of people with this. So how does this work? Well, normally, if you're gonna hire a salesperson, how would this look? So if you do it the right way, then usually you start with creating a... you create your RDoC, is just a fancy word for job description. You will do some sort of job post somewhere, indeed LinkedIn, wherever that ends up going. Then you start getting applications and you start screening applications. Well, let's skip to the financials because we don't need to tell them the whole process of what we'll do. We're going to. Okay. All right. Here, continue. Then you get to do a bunch of interviews. and then you bring someone on, you onboard them, you train them, and then you continuously and every single day support them. And that's where, well, in all of that, at various stages, most people fail. Yeah, somewhere. So sometimes they never even create their company culture documents, and then they wonder why they can't hire the right person. Yeah. Sometimes they don't create the right job description, and they wonder why they can't hire the right person. They don't know how to properly interview and screen candidates. Or when they have the right person and everything has worked out and then they hire this person, then they just kind of throw them in the fire and they go, all right, go do sales. I hope you can figure it out. And there's a little bit of training, but there's really not a system that you can just plug this person into. This salesperson has to figure out and go build a system. and most of times they don't know how to do that. And then it's not working out and the business owner is upset and the person that got hired is upset because no one is winning and no one is making money. Both parties are frustrated usually with the other one. The person who got hired is upset because they're like you like have nothing. This is a whole guessing game and nothing is working and I don't know what to do and you also don't know what to tell me to do. And then the sales person or the ⁓ business owner is upset with the sales person because they're going, well, geez, I hired you to be able to figure all of this out and you didn't figure it out. And now I wasted a whole bunch of time and money. And that's why usually it fails. So you can do that. You can absolutely figure it all out yourself. Everything is figured out. if you learn enough and know enough and figure out, know, if you, if you waste enough time, you can figure it all out eventually. Absolutely. Yeah. Yes. You certainly can. Yeah. Most people don't really have a good system for hiring and definitely not for training because we've seen it again and again where people will hire someone who is great for a sales position and then it doesn't work out. And then they go, this isn't working. I think I to let this person go. How do I have that conversation? Like, what should this look like? And when should I do that? And why, you know, do I, what do I tell them? Like, why am I making this decision? And usually that's the end result that they get. And then they kind of get to go back to the beginning and they get to reassess and they go, okay, should I try this whole thing all over again? Or should I just do something different so you can absolutely do that if you know how to do this by all means go do it or You can just push the easy button and let us handle all of that for you including the training and including the support and that's where a lot of people they Just don't want to do it. They don't have a system. That's already built to put a salesperson into they bring on that salesperson and expect them to build the system. And most salespeople aren't good at building systems. They're good at selling, but they're not good at building a sales system. So if you take a good salesperson and plug them into a broken system, it's going to break. But there's a big disconnect there. So we build the system. We will do the recruiting. the screening, the interviewing, the onboarding, the initial training, the ongoing training, and all of the support, daily support for these salespeople so that they will consistently learn and grow and get better and sharpen their skills and figure out what is working and what isn't working and how do I double down or triple down on the things that are working so that I can get results as quickly as possible because they're motivated, they want to make money. Salespeople, they like winning. They want to make money. That's how they win is when they close deals. So the easiest way to like deflate a sales team is to make it almost impossible to close deals. That's what we've noticed. So then we decided to just fix all of those issues on the back end. And instead of leaving it to business owners who are already busy, who if they had the system for growth, they would probably not need a salesperson. because they already have the system. If you have a system that's working, you really don't have a problem. But a lot of times they don't have a system and they don't have someone who is going to consistently do sales. They usually have somebody who's kind of dabbling in it. Usually it's them. Sometimes they have somebody who's part-time or they have like a real estate agent looking to make some extra bucks on the side. But there's not a real system and there's not real dedication to sales. And the ones that have a system and the ones that have actual dedication to sales, those are the companies that you see that get two, four, six, a thousand doors. That's why you see that. So that was something that we noticed is, hey, this ends up being complicated for some people and actually probably the majority of people to do. So we just built this system and that is what the door machine does. So we will handle all of that work for you so that all you need to do is manage the doors that we give you. All right, so let's talk about why this is hard for people. So Sarah brought up several good points about getting a salesperson. We focus on hiring. First, if you're gonna do this yourself, you've gotta make sure you get the right person. That's the first problem to figure out. And the right person has to be the right They culture fit for the business, otherwise you're not going to trust them. They have to be the right personality fit for the role, otherwise they won't be good at this. They have to be the right skill fit or intellectual fit to be able to develop the skill or talent to be able to do this job. So that's hiring. If they're not all three, they're going to fail. Always do. And if any team members you have right now are not all three, you have to let them go. It's inevitable. Your business will never be able to grow if you have bad people. The next piece, assuming you get all three of those nailed and you have as good of a hiring system as we do, then the next piece is the BDM or salesperson has to have three key ingredients to BDM success or they always fail. Fail means they aren't making enough money so they quit or they're not making you enough money so you fire them or they're not. kept, they're too comfortable, so they get lazy. Either way, it's not working, and so they will either quit or you will fire them. And this happens all the time. The issue is not going to companies and getting somebody to help you with hiring. Lots of people help you hire BDMs, but they still fail. And the failure after the hiring piece, if that was done well, is it's not because they didn't have the right personality, it's not because they don't share your values, and it's not because they don't have the skill to do it. Those companies will usually show them or train them or whatever. It's because of you. That's the tough love. So here's how this works. You have to have these three ingredients. They have to have the right training and strategy. That's number one. If they're doing stupid stuff, if they're focusing on cold leads, digital marketing stuff, all the stuff that you probably are gonna heap on them, you are holding them back and you're giving them low level garbage stuff to deal with, cold crappy leads. they are not going to be able to grow quickly your business or scale and they're not going to be able to win. So they have to have the right training and the right growth engines that we would help them install. Second, they have to have the right comp structure. If they don't have the right compensation, compensation is incentive. Compensation is motivation for the right candidates, people that don't hate money, that are salespeople. And if the comp structure is off, they will either get lazy and comfortable because you paid them too well, or they will get lazy and uncomfortable because they'll just get unmotivated because it's not working. ⁓ Or they just won't do the leading activities because you're trying to just make it commission only. There's so many mistakes with compensation and there is a formula for making this work. And we've seen this fail over and over and over again. They are not motivated, but they are the right personality for this. You designed the role incorrectly, and you probably designed the financial compensation wrong, and that's on you. The third thing you have to get dialed in is accountability. They have to be accountable. If they're not accountable, if you're not, if you are not able to guide them and see where they're stuck and where there's drop-off in their sales flow or in the pipeline, if you can't see it, They probably aren't seeing it either. And so they will keep doing the same dumb stuff, getting the same dumb result, and you will both be frustrated. And they will give up on this idea of selling property management, and you will give up on the idea. And there's, even before we get to all of these challenges, the three fits for hiring, the three keys to BDM success, there's some fundamental, foundational ingredients for the business that we help clean up that come even before that, where you have to have the right target audience, A lot of property managers don't have this dialed in. They don't have the right target, which means they're targeting people incorrectly. means probably they're doing digital cold lead marketing, they're doing ads, they're spending a bunch of money. And most companies spend 20 to 30 % of their top line revenue just to bring in leads. And so they're wasting money there and have bad strategy there. The other piece to this is ⁓ you have to have the right You have to have the right product. A lot of you think you're selling property management and nobody gives a shit about property management. Nobody wants to buy it. Nobody wakes up in the morning and says, man, I'm so excited to buy something today. And somebody says, what is it? What is it, Jason? my gosh, I'm so excited to go buy property management today. You are selling the wrong product. And if you're selling to the wrong audience, and attracting the wrong owners and the cheapos and the accidentals and all the owners that you don't want because you're doing the wrong tactics and then you're selling the wrong product. Then the third thing is you also probably have the wrong offer and the wrong pricing. And so this is stuff we have to get dialed in. It's foundational. I've never had somebody come to me that had those three ingredients dialed in. We have to get those three dialed in first. Then we dial in the three fits. Then we dial in the three keys to BDM success. This is the stuff we would come out and help you get done. And we can do it fast because we've done this hundreds of times. We could do this. I've been running DoorGrow for a decade, almost two decades now, almost two decades, over a decade and a And we have expertise in helping people get this stuff dialing quickly. So, That would be the first part of this. Now, if you're gonna go out and do this yourself, you're then gonna, you get a BDM. All of these things are dialed in. For some reason, you magically figured this all out on your own through trial and error. The next piece is now you've got to pay this person a commission, some sort of commission. And then you're gonna have to spend money on some sort of base. And you've got all of these different things that you've gotta get dialed in correctly. And if you have this done, then you'll probably be adding doors and then, It'll be working. Here's what how we set up the door machine so that we can take over all this for you. So you'll pay door grow, you'll pay door grow a commission, you'll pay for each door that's added off the first month's rent. You'll pay ⁓ base salary or base dollar amount to door grow ⁓ each month. And as part of that base, we offset a good portion of that by giving you access to our super system level of our mastermind, which includes all the systems you're going to need in order to scale your business. call the super system and you get access to the in-person events and the cohort and all the amazing people that are in our program. You're then also going to pay instead of paying, spending money on marketing, because you're not going to have to pay for leads and do stupid digital, cold lead, whatever advertising. Our salesperson is going to be trained in doing this effectively and we'll be generating warmer leads that have a higher close rate. We will handle all that. so DoorGrow residualy will get 20 % of the management fee. Instead of spending 20%, 30 % like a lot of businesses do on your top line revenue, just to acquire new customers and to do digital marketing or ads, you'll spend 20 % of the management fee, which is way less. For a lot of you, might be if average rent's 2K in a lot of areas throughout the US, your management fee maybe is 10%, which is, or worse, which is typical. ⁓ We'll help you install a better pricing model than that. But you're doing something like that and you're probably getting then $200 on the door. You're making a lot of money on other things, maintenance, whatever, but $200 for the management fee and then door grows, percentage would be 40 bucks, it'd be 20%. And so $40 and originally designed this so we grow as you grow and this is, you know, a partnership is forever, but we put a cap on it to make this even more enticing. It drops off each door in the door machine that you add that 20 % dies or drops off. So you get a hundred percent of it at the 36 month mark. So three years in it drops off. So that puts a cap on what door grow can make with you depending on how much the BDM can add each year. And so that caps our upside, which is better for you to make this even sweeter. And so there's a relationship. There's more details to it than that. We'd be happy to send you the offer doc if you're interested in this offer. ⁓ Really who we're looking for generally are 500 or plus companies that have a healthy team, healthy culture, will help you get these initial things cleaned up. You'll pay. ⁓ Okay, we won't mention all the specifics on the dollar amounts, but this is how this works financially. Same thing you would probably have to pay towards a BDM. You'll pay the door girl and we will take care of this for you and growth. This is a good fit for those of you that you have the money right now to go hire somebody and spend money, maybe five grand, six grand a month on a person ⁓ to hire somebody, then financially you probably could afford to do this and it would make sense. If that's not you right now, and then this is probably not a fit for you. Anything else you want to say about the Dormachine? So don't just... if you can afford five or six. to that. Sure. one. Number two. No, it's not only this may be a fit for some smaller companies as well. So doesn't mean hey, you know, don't have 500 doors yet. Therefore, I can't do it. You can still do this. It might be a fit for you. I would see if you would benefit from a conversation with our sales team on that to just kind of learn more about it, get more information, get some of the specifics of the numbers and see, know, hey, what is pressing the easy button on growth actually worth for you? Because your role in this, we handle all of the front end of your business. So growing the business is no longer something that you need to think about or worry about at all. And if you're not sure if this is a fit for you, if you're wanting to get those first three foundational things dialed in with us, which is the targeting, the product, and the offer. And if you wanna meet with us, we have a three session thing where we will work with you one-on-one, help you get these three things dialed in over three sessions, which is the foundation, and help you figure out what your roadmap and plan might be. It might be joining one of our different tiers of our mastermind. It might be getting some help with hiring. It might be getting into this door machine. But we have a small, inexpensive offer for that where we will help you get those three things dialed in and help you roadmap the future to figure out what would be the best fit moving forward. We call that the PM Growth Leak Audit, where we audit the leaks that you have right now that are preventing your growth and help you see some of the blind spots that you can't even see in your business right now, which is why it's been so hard for you to grow. And then we'll help you figure out what the next steps might be that would make the most sense based on what your constraints are related to budget, related to time, investment, whatever. And so reach out to us and just say, hey, I'd be really interested in that audit that Jason mentioned on the podcast. Cool. Anything else we should add? That's it. this might be for you, it's probably worth at least a... also say that this will not be for everyone or this will not be for you right now. It might be a later thing instead of a now thing. It might be an everything. You might be able to handle everything all yourself and that's okay. ⁓ What I would also say too is keep in mind that a lot of times people kind of peter out on doing sales after a while. This is something that will continue to grow the business for you because it doesn't depend on you at all. aren't involved in it. The reality is a lot of our clients, once we help them figure out growth and we get stuff out of them, they start growing stuff themselves. They realize and figure out eventually they either don't enjoy doing the sales or it's creating a really strong constraint in the business. At best, if you're running a company and you are the salesperson, you will always be a shitty part-time salesperson at best. You don't have full-time bandwidth. And if you don't have a growth problem, then this isn't even relevant to you at all. So if you're having some challenges, then reach out to us. We have a proven track record. We're the best in the world at helping people do this. We've been doing this for almost two decades now. And we can help you get this dialed in. And we want to see you win. We're looking for really good, awesome people. and humans to be part of our stuff, especially for the door machine and the cohort really of the caliber of people that we've already gotten into the door machine. These are going to be the coolest people. So the cohort aspect of this is another plus. think it's probably the best upside is that you get to be around other people that are experiencing the door grow magic and they're buying, they're growing and they're scaling. and they're doing things in a different way than the entire industry. And that's what we bring to the table at DoorGrow. So if you want to get your company to not have all the same blind spots and constraints and you want to start innovating your business, reach out to us at DoorGrow. You can check us out at doorgrow.com, schedule a call with us, have a chat. If you'd like a free training on how to get unlimited leads for free, text the word leads to 512-648-4608. Also join our free Facebook community just for property management business owners by going to doorgro club.com. And if you want tips, tricks, ideas, and to learn about our offers, subscribe to our newsletter by going to doorgro.com slash subscribe. And if you found this episode even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. Until next time. Remember the slowest path to growth is to do it alone. So let's grow together. and you can do that with the door machine for sure. All right, bye everyone.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, Alex Kirke shares his journey from multifamily investor to property management expert in Columbus, Ohio. Discover his strategies for scaling, managing properties efficiently, and lessons learned along the way. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
In this episode, hosts David Millili and Steve Carran sit down with Ayesha Molino, Chief Operating Officer of MGM Resorts International, to explore the evolving landscape of hospitality, entertainment, and large-scale resort operations in Las Vegas.Ayesha shares her unconventional path from law and government into hospitality leadership, and how her experience in policy shaped her approach to decision-making at one of the world's largest resort companies. The conversation dives into MGM's guest-centric operating model, the transformation of Las Vegas into an entertainment-driven destination, and how AI, data, and loyalty partnerships like Marriott Bonvoy are reshaping the future of travel.In This Episode, You'll Learn About: How growing up in San Diego and Washington, DC shaped her leadership mindset The transformation of Las Vegas into an entertainment-first global destination Why modernizing legacy systems and moving to the cloud is critical for innovation How the MGM–Marriott Bonvoy partnership is reshaping loyalty in travel and gaming Traits of successful hospitality leaders in today's data-driven environmentWatch the FULL EPISODE on YouTube: https://youtu.be/eW8xZA-XK9U Links:Ayesha on LinkedIn: https://www.linkedin.com/in/ayesha-molino-a7581a84MGM Resorts International: https://www.mgmresorts.com/en.htmlFor full show notes head to: https://themodernhotelier.com/episode/285Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
What is the “post-booking black hole” in hospitality, and how can hotels eliminate it to transform the guest experience using AI, destination intelligence, and modern engagement tools? In this episode, hosts David Millili and Steve Carran sit down with Michael Gahan, CEO of Tongo, for a deep dive into how hotels can transform the guest journey by stepping into the “post-booking black hole.”Michael shares his unconventional path from small-town California, professional MMA fighting, and wine tour entrepreneurship to building a hospitality tech company focused on redefining guest engagement through destination intelligence and AI-powered concierge experiences.The conversation explores: How early guest conversations shape travel decisions and hotel revenue Why most hotels miss the critical pre-arrival planning window What makes Tongo's approach different from typical “AI concierge” tools How personalized, scalable concierge experiences are now possible The operational challenges and opportunities inside modern hotel organizations Michael also discusses lessons from his MMA career, the importance of guest-centric thinking, and why the future of hospitality depends on owning the conversation before guests even arrive.This episode is sponsored by Tongo: https://letstongo.com/Watch the FULL EPISODE on YouTube: https://youtu.be/xYXa6iH6qfELinks:Michael on LinkedIn: https://www.linkedin.com/in/michael-gahan/Tongo: https://letstongo.com/For full show notes head to: https://themodernhotelier.com/episode/284Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Need any advice or information, message us.We sit down with Joaquin Rodriguez, Co-Owner and Sales & Marketing Director at Stay in Costa Rica, one of the country's premier luxury property management companies. We discuss what the first half of 2026 has looked like on the ground amid global economic uncertainty, how Stay in Costa Rica grew into one of the most respected property management brands in the country, and what most owners get wrong about managing vacation rentals. Joaquin shares insights on the amenities that actually increase bookings and revenue, the costly mistakes investors make when building and furnishing rental properties, what today's guests expect that they didn't five years ago, and where he sees the best opportunities in Costa Rica's vacation rental market. Free 15 min consultation: https://meetings.hubspot.com/jake806/crconsultContact us: info@investingcostarica.comStay in Costa Rica: www.stayincostarica.com
Are you struggling with high turnover and finding valuable talent in property management? The operational future demands a shift in focus! This episode dives into why hiring for essential skills may soon trump hiring based on a current job title or description. Discover how to reinvent your recruiting process to tap into a wider talent pool and set your team up for success. What skills are you prioritizing right now? Key Timestamps/Highlights: 0:00 Why relying on “job titles” is limiting your talent pool in property management 0:30 The essential skills (interpersonal, customer service, sales) that transcend specific property management job roles 1:45 How to “rewrite, rethink, reinvent” your hiring process to combat high turnover 2:10 Balancing the value of industry experience with the power of effective training and skill assessment
Axel sits down with Pat Carino — a multifamily developer, acquisitions professional at NRP Group, and co-founder of DealNav — for a wide-ranging conversation that spans institutional development, deal sourcing at the highest level, and the origin story of a software tool that Aligned Real Estate Partners actually uses in their own business.Pat breaks down the three-bucket deal sourcing framework he uses at the institutional level — brokers, referral network (architects, engineers, attorneys), and true off-market sourcing. The second half of the conversation dives into DealNav — what it is, why Pat built it, and why a purpose-built deal tracking CRM with a map beats bloated all-in-one platforms for acquisitions-focused operators. This episode is essential listening for any investor who wants to understand how deal sourcing is done at the institutional level — and how the same principles apply whether you're buying a 10-unit or a 300-unit ground-up development.Join us as we dive into:The three-phase development contract lifecycle: due diligence, entitlement approvals (6 months to 1+ year), and closing — and how it differs from a traditional value-add acquisitionThe three-bucket deal sourcing framework: broker deals, referral network (architects, engineers, land use attorneys, economic development offices), and true off-market direct-to-ownerThe story of a vacant 30,000 sq ft retail building: a two-year follow-up campaign, tracking down the decision-maker through her daughter's Instagram DM, and closing the deal after years of patient persistenceWhy having a CRM with clean notes, timestamped follow-up reminders, and a linked map is the only way to manage a multi-year, multi-contact off-market pipeline at scaleThe origin story of DealNav: from colored pins on a Jersey City poster board to an Excel/Google My Maps hybrid to a purpose-built SaaS product — and why 15 demos of competing CRMs came up shortThe three boxes DealNav was built to check: simplicity (prospecting only, no bloat), a map-first interface, and single-user affordable pricingHow DealNav became a deal source for Pat's institutional acquisitions work — and why building a real estate community and a real estate software company often leads to the same peopleWhat makes a good development site: rent comps that justify new construction, favorable taxes (or abatements), manageable affordability requirements, and the right construction typeSign up for the DealNav CRM HEREConnect with Pat Carino:Follow him on Twitter/XConnect with him on LinkedinLearn more about DealNavAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
One of the biggest lessons I learned early in my property management career was that delivering value and communicating value are two very different things. In this episode, I share the simple but powerful strategy that helped me retain investors for years, even through market uncertainty, staff changes, and growing competition. Drawing on my background in marketing and communication, I explain why meaningful client relationships are built through intentional conversations, not just efficient processes, and how becoming a trusted advisor can completely change the way investors see your role.I unpack the Investor Audit framework that became a cornerstone of my business and explain how structured, strategic conversations can strengthen trust, improve retention, and create deeper client loyalty. From reviewing property performance and maintenance planning to discussing future investment opportunities, these conversations allow me to better understand my clients' goals while helping them feel supported throughout their wealth creation journey. It's not about selling services – it's about showing genuine interest in helping investors make better decisions.This episode is a reminder that the strongest property management businesses are built on relationships, not transactions. I walk through the practical steps for implementing Investor Audits in your own portfolio and share the communication habits that helped me create long-term client connections. If you're looking to improve retention, elevate your client experience, and position yourself as an indispensable part of your clients' success, this is a strategy that can make a lasting impact.“Maybe you're thriving. Maybe you're struggling with retention. Maybe you're exhausted from constantly chasing new clients. But if you're willing to shift from what can I do for them to how can I actually be their partner in this investment, everything changes.” - Kylie WalkerWe cover:The concept of the "investor audit" as a strategy for property managers.Importance of building trust and demonstrating value to landlord clients.The need for effective and consistent communication with investors.The role of property managers beyond just rent collection.Strategies for maintaining long-term client relationships.The significance of personalized and meaningful communication.Tailoring services to meet the specific goals of property investors.The impact of regular check-ins and updates on client loyalty.Utilizing data and insights during investor audits to support decision-making.Shifting the mindset from transactional management to being a strategic partner.A big shout-out to our amazing podcast partner Ailo. Ailo is an Australian property management software and app designed to streamline communication and payments between property managers, owners, and tenants. It offers in-app chat, real-time rent tracking, and maintenance management, aiming to modernise property management and improve transparency for all parties.Book an Ailo Demo and get your Mecca Gift Card:http://ailo.io/tpmFollow Ailo:https://www.instagram.com/ailohq/Kylie's Resources:Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-mediahttps://courses.thatpropertymum.com.au/5-misktakes-replayDigital Marketing and AI Academyhttps://courses.thatpropertymum.com.au/digitalmarketingyesIf you are ready to see what's NEXT in Property Management, join five amazing industry coaches, hosting one epic event, in three locations - NEXT.Buy your Tickets here: https://courses.thatpropertymum.com.au/nextConnect With Kylie:Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/Follow Kylie on Facebook - https://web.facebook.com/thatpropertymumConnect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...Explore Kylie's Website - https://www.thatpropertymum.com.au/Watch Kylie on YouTube - https://www.youtube.com/@thatpropertymum
In this episode of the WIIRE podcast, we're getting personal about the mindset behind building a real estate portfolio as women, beyond the constant “hustle harder” messaging. Using Amelia's journey from taking almost a year off buying to closing on another 11‑unit, we unpack: How we define seasons of scaling and stabilizing in our businesses Why nonstop growth without a stabilizing season leads to burnout, chaos, and risky over‑leverage How we've used pruning (selling what no longer serves us) to create space and capital for better deals The role of divine timing, preparation, and working capital in landing the right opportunities How each property has been a building block, not a home run—and how those reps built our confidence We also share candidly about: Choosing to be the bigger person with tenants, contractors, and lenders Letting go of the need to “win” every conflict to protect our peace How masterminds and community helped us think bigger, invest in coaching, and normalize 7‑figure goals Why being in rooms with ambitious women investors completely changed our trajectory If you're a woman trying to decide when to push, when to rest, and how to think bigger in real estate, we recorded this episode for you. Resources: Book your spot at WIIRE Summer Camp before it fills up Simplify how you manage your rentals with TurboTenant Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Join our private Facebook Community Connect with us on Instagram
Clement Manyathela speaks to Musawakhe Makhunga, the Chief Executive Officer at the Johannesburg Property Company, one of the largest property managers in the country, about the work they do managing a portfolio of approximately 29 000 properties across the city of Johannesburg.See omnystudio.com/listener for privacy information.
Steve Hart is based in Salt Lake City where he is the founder of Property Management Inc, a franchisor of property management systems for independent property managers across the US. On today's show we are talking about some of the dynamics in the industry. To connect with Steve, visit pmicorp.com-------------**Real Estate Espresso Podcast:** Spotify: [The Real Estate Espresso Podcast](https://open.spotify.com/show/3GvtwRmTq4r3es8cbw8jW0?si=c75ea506a6694ef1) iTunes: [The Real Estate Espresso Podcast](https://podcasts.apple.com/ca/podcast/the-real-estate-espresso-podcast/id1340482613) Website: [www.victorjm.com](http://www.victorjm.com) LinkedIn: [Victor Menasce](http://www.linkedin.com/in/vmenasce) YouTube: [The Real Estate Espresso Podcast](http://www.youtube.com/@victorjmenasce6734) Facebook: [www.facebook.com/realestateespresso](http://www.facebook.com/realestateespresso) Email: [podcast@victorjm.com](mailto:podcast@victorjm.com) **Y Street Capital:** Website: [www.ystreetcapital.com](http://www.ystreetcapital.com) Facebook: [www.facebook.com/YStreetCapital](https://www.facebook.com/YStreetCapital) Instagram: [@ystreetcapital](http://www.instagram.com/ystreetcapital)
In this special highlight episode of The Modern Hotelier, hosts David Millili and Steve Carran take a look back at the first half of the year, revisiting standout moments from over 40 conversations with leading voices in hospitality.Across these curated clips, hoteliers, developers, and industry leaders share what it really takes to succeed in today's rapidly evolving hospitality landscape—from building authentic guest experiences and strong team cultures to rethinking branding, revenue strategy, and the future of hotel development.Guests explore key themes including the importance of curiosity, staying authentic in design and operations, empowering teams as the true “secret sauce” of hospitality, and how technology, data, and shifting traveler expectations are reshaping the industry.Featuring insights from leaders across boutique hotels, global brands, luxury operators, and innovative developers, this episode offers a powerful snapshot of where hospitality is headed—and what continues to stay timeless: people, purpose, and experience.In this episode, you'll learn: Why genuine success in hospitality starts with a simple but powerful principle: truly liking and prioritizing people How curiosity, alignment, and shared goals across teams create stronger hotel cultures and better performance Why authenticity—not checklists or trends—is the foundation of memorable hotel experiences and strong brands The key strategies for legacy properties to evolve with changing guest expectations without losing their identity How mindset, attitude, and culture directly impact long-term success in hospitality organizations Why experience-led pricing strategies can sometimes outperform short-term revenue maximization Watch the FULL EPISODE on YouTube: https://youtu.be/Cb1YFk2a_SkLinks:Ron on LinkedIn: https://www.linkedin.com/in/ron-pohl-8214205/WorldHotels and International Operations for BWH Hotels: https://www.bestwestern.com/en_US.htmlAlpha on LinkedIn: https://www.linkedin.com/in/alpha-midiaou-barry-42a6b014/Courtyard by Marriott San Diego Downtown Little Italy: https://www.marriott.com/en-us/hotels/sandy-courtyard-san-diego-downtown-little-italy/overview/Bradley on LinkedIn: https://www.linkedin.com/in/bradley-steward-7b829a23/Caravan Outpost: https://caravanoutpostojai.com/Mark on LinkedIn: https://www.linkedin.com/in/mark-harmon-2184851/Auberge Resorts: https://auberge.com/aka on LinkedIn: https://www.linkedin.com/company/aka/posts/?feedView=allaka: https://www.stayaka.com/Kristie on LinkedIn: https://www.linkedin.com/in/kristiegoshowLoews Hotels & Co.: https://www.loewshotels.com/Chris on LinkedIn: https://www.linkedin.com/in/chriskanderson/Cornell University: https://www.cornell.edu/Dr. Sharmin on LinkedIn: https://www.linkedin.com/in/sharmindharas/Hotel ZAZZ: https://www.hotelzazz.com/Bashar on LinkedIn: https://www.linkedin.com/in/basharwali/Intersection Development: https://intersectiondev.com/Atari Hotels: https://invest.atarihotels.com/Roman on LinkedIn: https://www.linkedin.com/in/roman-pedan/Kasa: https://kasa.com/Dondra on LinkedIn: https://www.linkedin.com/in/dondra-ritzenthaler-a09158406/Azamara Cruises: https://www.azamara.com/homeCarmen on LinkedIn: https://www.linkedin.com/in/carmen-a-581b02183/Ashburton Hospitality: https://www.ashburtonhospitality.com/Tom on LinkedIn: https://www.linkedin.com/in/tom-luersen-20839113/Coral Tree Hospitality: https://www.coraltreehospitality.com/For full show notes head to: https://themodernhotelier.com/episode/283Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this interview, Bethany Shoffner shares valuable insights on investing and managing rental properties in Central Indiana. She discusses common investor mistakes, the importance of resident relationships, market regulations, and how strong property management systems can help investors scale successfully and improve long-term property performance. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
HELP US IMPROVE THE PODCAST - TAKE THIS 3 MIN SURVEY:https://forms.gle/fRTV2YiJqncKVpFh7WEBINAR LINK:https://shawnmoore.clickfunnels.com/optiniyvvg89sWant to learn more about Vodyssey or start your STR journey. Book a call here:https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7FOLLOW US:https://www.instagram.com/vodysseyshawnmoorehttps://www.facebook.com/vodysseyshawnmoore/https://www.linkedin.com/company/str-financial-freedomhttps://www.tiktok.com/@vodysseyshawnmooreCONTACT US:support@vodyssey.comSources:1) https://www.reuters.com/commentary/reuters-open-interest/warshs-arrival-leaves-long-bonds-without-safety-net-2026-05-19/2) https://news.airbnb.com/guests-can-now-earn-delta-miles-on-qualifying-experiences-and-services/3) https://www.rentalscaleup.com/vrbo-expedia-strategy-2026-grid-vs-walls/4) https://www.housing.info/blog/the-real-2026-housing-market-story-is-not-a-crash-but-a-regional-reset5) https://www.nar.realtor/research-and-statistics/housing-statistics/existing-home-sales6) https://apnews.com/article/confidence-inflation-economy-4f681cecfa63fe251f5bb12bb4b949c67) https://www.sca.isr.umich.edu/PROPERTY:https://www.airbnb.com/rooms/1688556433792177892?source_impression_id=p3_1780083303_P3-5PO3kTPAnH3I_Chapters00:00:00 Intro00:02:16 Airbnb vs. Verbo: Business Models Explored00:11:11 The Impact of Property Management on Guest Experience00:18:41 Legislative Updates and Market Dynamics00:22:40 Current Trends in the Housing Market00:30:07 The Impact of Interest Rates on the Economy00:33:36 Creating Unique Experiences in Real Estate00:46:08 The Value of Exclusivity in Property Investment
June 3, 2026 In this episode of the NARPM podcast, host Pete Neubig sits with David Bitton, co-founder of DoorLoop, to explore the tangible ways artificial intelligence (AI) is reshaping the property management industry. Moving past the initial hype, Bitton discusses how property managers can leverage tools like Claude, Jace.ai, and DoorLoop's integrated AI assistant to automate up to 80% of tenant communications and maintenance troubleshooting. The conversation provides a roadmap for professionals to transition from manual tasks to becoming the "architects" of their businesses, emphasizing that while AI may not replace property managers, those who master it will certainly lead the market.
In this solo episode, Axel tackles one of the most overlooked — and potentially damaging — mistakes new real estate investors make: seeking advice from the wrong people. Not wrong because they're unsuccessful, but wrong because they're in a completely different season of life, operating in a different market, or simply too many steps ahead to give advice that's actually actionable for where you are right now.This episode is essential listening for any investor at any stage of their career who wants to think more clearly about where to source advice, who to model their decisions after, and how to find mentors who are actually in a position to give contextually useful guidance.Join us as we dive into:Why seeking advice from someone 10 steps ahead of you is often more harmful than helpful — and why contextual relevance matters more than raw experienceThe three investor archetypes: the 25-year-old (aggressive risk, bridge debt, self-managing, hairy deals), the 40-year-old (moderate risk, stabilized debt, B-class assets, capital preservation), and the 55-year-old (winding down, passive income, protecting net worth)Why the 55-year-old's advice to "avoid risk, buy in great areas, don't partner" is not wrong — it's just wrong for a 25-year-old trying to scale fastHow Axel at 31 can already feel himself shifting from aggressive growth to capital preservation — and why that shift happens naturally as your season of life evolvesWhy market context matters just as much as experience level: an Ohio investor buying at $80K/door and a Boston investor buying at $300–$400K/door are playing fundamentally different gamesWhy lifestyle design matters when choosing who to learn from — and why Axel doesn't want advice from someone running a 5,000-unit operation with a 15-person team if that's not the business he wants to buildWhere Axel currently seeks advice: investors controlling 1,000 units, raising $10–$20M/year, transitioning from small-to-mid deals to 50–100+ unit acquisitionsAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, real estate expert Steve Isemann shares his journey, insights on property management in Baltimore, navigating regulations, vetting tenants, and seizing market opportunities. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
What should hoteliers be doing right now to stay ahead of these rapid changes? In this episode, hosts Steve Carran and David Millili are joined by Tom Luersen, President of CoralTree Hospitality, for a fast-paced breakdown of the biggest hospitality and travel industry developments from May.The conversation dives into major shifts in the tech and distribution landscape, including new partnerships like Uber with Expedia and Mews, Airbnb expanding into hotels and car rentals, and the rise of TikTok as a hotel booking channel. The panel explores what these changes mean for hotels, direct bookings, and the future of distribution strategy.In this episode, you'll discover: What growing tech consolidation means for hotels, pricing power, and direct bookings Why the collapse of Spirit Airlines signals deeper trends in airline consolidation and pricing pressure How rising travel costs are influencing consumer behavior—but not stopping summer travel plans Why experience-driven travel continues to dominate consumer priorities across generationsThis episode is a must-listen for hospitality leaders looking to understand where travel, technology, and consumer behavior are heading next—and how to stay ahead in an increasingly connected and competitive landscape.Watch the FULL EPISODE on YouTube: https://youtu.be/c9CqYWcsMRQLinks:Consumer Tech Partners with Travel & HospitalitySpirit Airlines Ceases OperationsAmericans are Cutting Costs, but Not Their Travel PlansHotel Execs Prepare for AI to Change the Booking Journey What is New at CoralTreeFor full show notes head to: https://themodernhotelier.com/episode/282Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
A conversation with an entrepreneurial young Canadian guy, who's looking to relocate to Japan and start a hospitality management business in the Japanese country side. He has many questions...
Blake Yarborough started acquiring rentals in 2009 when everyone else was running from the market, and built his way to 100+ properties and $40 million in real estate. In this episode, he breaks down the leveraged financing strategy he used to scale fast, how he structured 15-year notes to protect himself against rate resets, and why he self-manages instead of handing things off to third-party property managers. He also shares a hard lesson about embezzlement that cost him $5 million and what he missed on the balance sheet that let it happen. If you're building a rental portfolio or thinking about getting back into acquisitions, this one is worth your time. KEY TALKING POINTS: 0:00 - Intro 0:34 - Blake Yarborough's Journey In Real Estate 11:08 - Losing Money & His Faith 13:31 - Financing Rental Properties 17:27 - His Deer Breeding Business 18:40 - The Real Estate He's Doing Now 21:24 - The Market Right Now & Property Managers 26:09 - Protecting Your Business 30:14 - Closing Thoughts 31:10 - Outro LINKS: Facebook: Blake Yarborough https://www.facebook.com/blake.yarborough Website: Capital Concepts https://www.4smartmoney.com/ Instagram: David Lecko https://www.instagram.com/dlecko Website: DealMachine https://www.dealmachine.com/pod Instagram: Ryan Haywood https://www.instagram.com/heritage_home_investments Website: Heritage Home Investments https://www.heritagehomeinvestments.com/
Unlock what real luxury really means in short‑term rentals with hospitality and branding expert Katie Cline, former PR lead for brands like Ritz-Carlton, W Hotels, and St. Regis. In this episode of the podcast, we dive deep into how female real estate investors can elevate their STR, MTR, and LTR portfolios through hospitality, design, and guest experience—without overspending. In this episode, we cover: How Katie went from UK long-term landlord to profitable US short‑term rental investor Why hospitality is a non‑negotiable skill for real estate investors (even for long- and mid‑term rentals) The “art of the arrival” and how the first 10 minutes shape reviews, referrals, and repeat bookings Practical luxury: the small details that feel high‑end (think: linens, hair dryers, cookware, amenities) Smart policies for bachelorette groups and high‑energy stays that still protect your asset Personalization strategies that help you stand out on Airbnb and Vrbo Branding your property: naming, storytelling, and designing for your actual ideal guest If you're a female real estate investor building wealth with short‑term rentals, vacation homes, or mid‑term rentals, this conversation will show you how to think like a luxury hotelier while staying profitable. Resources: Book your spot at WIIRE Summer Camp before it fills up Check out what Katie is up to next on Instagram Listen to Katie's podcast Get the rest of the deets on Katie's ventures Simplify how you manage your rentals with TurboTenant Make sure your name is on the list to secure your spot in The WIIRE Community Leave us a review on Apple Podcasts Leave us a review on Spotify Connect with us on Instagram
In this deal segment episode, Axel sits back down with Phil MacArthur to break down one of Phil's most recent acquisitions: a 20-unit portfolio deal across four buildings in New Hampshire, picked up on the MLS after months of sitting on cash from prior refinances. The conversation gets into the real nuances of buying from long-term mom-and-pop owners: the informal nature of their leases, the difficulty of getting estoppels, and why small-deal variance is just part of the game when you're playing in the 5 to 30 unit space. Phil and Axel also share a candid back-and-forth on tenant retention — and why tenants know the rental market far better than most landlords give them credit for.This episode is essential listening for any investor buying smaller multifamily deals direct from mom-and-pop owners — and who wants a clear-eyed picture of what the due diligence process actually looks like when the seller isn't exactly playing by the book.Join us as we dive into:How Phil found this 20-unit, four-building deal on the MLS after sitting on cash from four prior refinances for six months.Why the appraiser — from a large Boston institution — applied a 5% loss-to-lease penalty on four vacant units and capped the bank's lending at $3M (65–70% LTV)How Phil bridged the $300,000 financing gap with a short-term hard money lender to get the deal closedThe business plan: light CapEx on roofs and exterior, and bumping rents from an in-place average of $1,600 toward a market rate of ~$1,950 — already achieved on newly leased unitsWhy almost none of the existing tenants left — and why that was better than expected given the previous owner's warningsWhy tenants know the rental market better than investors give them credit for — and why that works in your favor when your rents are modestly below marketThe exit plan: refinance out the hard money, stabilize the rent roll, and target a cash-out refi within 12–24 months to recover 75%+ of invested capitalConnect with Phil:Connect with him on LinkedinFollow Windrift Real Estate on InstagramLearn more about Windrift Real Estate, LLCListen to the Previous Episode with Phil: Ep119 - Living in an Expensive Market and Investing out of State + Quickly Building a Personally Owned Portfolio of 70+ Units via Spotify or AppleAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode, real estate investor Jon Bombaci shares insights on value-add multifamily investing, the impact of house hacking, and strategies for acquiring portfolios from retiring landlords. Perfect for investors looking to scale and optimize their real estate portfolios. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Liz Faircloth scaled from a single duplex to close to 1,400 doors across multiple states, and the secret had nothing to do with finding more deals. In this episode, she breaks down the three things that actually make scaling work: leadership, systems, and team. She covers how to identify your core genius and stop wasting time on everything else, how to build a bookkeeping process that protects your business as it grows, and the four key roles every real estate business needs to fill. If you are trying to build something repeatable, this one is worth your time. KEY TALKING POINTS: 0:00 - Scaling Your Real Estate Business 0:22 - 1: Leadership 3:07 - 2: Systems 10:26 - 3: Your Team 14:48 - Outro LINKS: Instagram: Liz Faircloth https://www.instagram.com/therealestateinvesther/ Website: The Real Estate Investher https://linktr.ee/investher Instagram: David Lecko https://www.instagram.com/dlecko Website: DealMachine https://www.dealmachine.com/pod Instagram: Ryan Haywood https://www.instagram.com/heritage_home_investments Website: Heritage Home Investments https://www.heritagehomeinvestments.com/
Axel once again sits down with Phil MacArthur — a Boston-based real estate broker and multifamily investor who has quietly bootstrapped a 125-unit portfolio across some of the most remote, tertiary markets in New Hampshire. Phil's story is a refreshingly honest account of what it actually looks like to build a portfolio the hard way: no outside capital, no institutional backing, just hustle, grinding commissions from Boston condo sales, and reinvesting every dollar back into the next deal.He also shares the management chaos he experienced, contractor war stories, and the key hires that finally allowed him to step back and operate at scale.This episode is essential listening for any investor who wants a real, unfiltered look at what bootstrapping a 100+ unit portfolio actually costs you — in time, stress, and opportunity — and what you'd do differently if you were starting over today.Join us as we dive into:Why Lake Sunapee and Farmington, NH — not Manchester or the Seacoast — were Phil's first markets, and how affordability and personal connection drove the decisionThe reality of self-managing 25+ units across remote New Hampshire while running a full-time brokerage in Boston — and why Phil calls it one of his biggest regretsHow Phil found his generalist property manager through his own tenant network, and why she became the "cork in the bow of the boat" for his portfolioWhy Phil recommends new investors finance renovations rather than self-fund them — and how selling Boston condos to fund New Hampshire renos slowed his growthThe hyperlocal bank strategy: why Phil targeted lenders that already held the existing debt on properties he was buying — and how that unlocked financing others couldn't getWhy New Hampshire has been largely insulated from the distress hitting other markets — flat expenses, stable insurance, and strong meds-and-eds demand drivers from BostonPhil's current buy box: Class B buildings purchased below replacement cost, separate utilities, light cosmetic value add — and why he's deliberately stepping back from heavy renovation workThe 90% tenant retention rate Phil has achieved — and why rapid maintenance response is the single biggest driver of whether a tenant stays or leavesConnect with Phil:Connect with him on LinkedinFollow Brady Capital on InstagramLearn more about Windrift Real Estate, LLCListen to the Previous Episode with Phil:Ep119 - Living in an Expensive Market and Investing out of State + Quickly Building a Personally Owned Portfolio of 70+ Units via Spotify or AppleAre you looking to invest in real estate, but don't want to deal with the hassle of finding great deals, signing on debt, and managing tenants? Aligned Real Estate Partners provides investment opportunities to passive investors looking for the returns, stability, and tax benefits multifamily real estate offers, but without the work - join our investor club to be notified of future investment opportunities.Connect with Axel:Follow him on InstagramConnect with him on LinkedinSubscribe to our YouTube channelLearn more about Aligned Real Estate Partners
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