Podcasts about business growth

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    Best podcasts about business growth

    Show all podcasts related to business growth

    Latest podcast episodes about business growth

    She Believed She Could Podcast
    How to Grow Your Business with Podcasting: Guest Podcasting, Private Podcasts & Lead Generation with Cait Howard & Amanda Bennett

    She Believed She Could Podcast

    Play Episode Listen Later Aug 5, 2026 16:27


    Podcasting is more than just a content platform—it's one of the most effective ways to build trust, establish authority, and create meaningful relationships that grow your business. In this special session from the She Believed She Could Summit, Cait Howard and Amanda Bennett explore how entrepreneurs can strategically use podcasting to increase visibility, attract ideal clients, and create long-term business growth. Cait shares why successful podcast guesting starts long before you send a pitch. From identifying your signature speaking topics and understanding your ideal audience to building genuine relationships with podcast hosts, she breaks down what actually gets guests booked—and why relevance and authenticity matter more than a perfectly polished media kit. She also explains how to identify complementary podcasts and collaborations that expand your reach while serving the same audience. Amanda introduces a fresh perspective on podcast marketing through her Leadcast Framework—a private podcast strategy designed to nurture leads, build trust, and guide listeners toward becoming paying clients. Instead of relying on traditional lead magnets like PDFs or webinars, she explains how private podcasts create a more personal experience that helps audiences connect with your expertise while moving naturally through your customer journey. Together, Cait and Amanda demonstrate why podcasting isn't simply about creating content—it's about creating conversations that foster connection, credibility, and lasting impact. Whether you're ready to launch your own podcast, become a sought-after guest, or discover innovative ways to market your business, this episode is filled with practical strategies you can begin implementing today. Inside This Episode You'll Learn: Why podcasting builds trust faster than almost any other marketing platform How to identify your signature speaking topics before pitching podcasts The key to finding podcasts that align with your audience and values What podcast hosts actually look for when reviewing guest pitches Why relationships are the foundation of successful podcast marketing How to collaborate with complementary experts to expand your reach The difference between traditional public relations and podcast outreach What private podcasts are and why they're becoming powerful marketing tools How the Leadcast Framework nurtures leads and shortens the customer journey Ways to turn podcast listeners into loyal customers and paying clients Practical strategies for using podcasting to grow your authority and business Connect with Cait Howard: https://www.instagram.com/heycaithoward/?hl=en Connect with Amanda Bennett: https://gotchamama.com/ https://www.instagram.com/gotchamama/ Positioned for Partnerships™ Mini Course - Turn your platform into a revenue-generating brand opportunity—without needing a massive following. Learn how to position your brand, create a high-converting media kit, and confidently pitch partnerships so brands instantly understand your value. 

    Healthy As A Mother
    What Every Female Founder Needs to Know Before Getting Pregnant with Natalie Samson | #176

    Healthy As A Mother

    Play Episode Listen Later Aug 5, 2026 68:46


    Whether you're actively trying to conceive, already pregnant, or simply dreaming about becoming a mother one day, this episode explores a topic that rarely gets discussed: what happens when an ambitious woman becomes a mom.Integrative genetic counselor Natalie Samson joins Dr. Leah Gordon for an honest conversation about preparing your business for pregnancy, navigating the identity shift into motherhood, and why success doesn't have to come at the expense of your family. They dive into practical strategies for delegation, building systems before pregnancy, planning for postpartum, and embracing the inevitable changes that come with this new season of life. Whether you're a founder, entrepreneur, healthcare provider, or working professional, this episode offers both mindset shifts and actionable advice for building a business that supports the life you truly want.00:00 Trailer + Episode Introduction 03:00 Meet Natalie Samson 05:28 What Is Preconception? 06:48 Why Genetic Testing Matters 08:57 Why This Conversation Is Needed 11:05 Will Pregnancy Change Your Ambition? 17:53 Does Your Drive Come Back After Baby? 20:09 The Biggest Lesson Motherhood Teaches Founders 23:20 How to Prepare Your Business Before Pregnancy 28:29 Building Systems That Can Run Without You 31:31 Leading Your Team Through Pregnancy 39:10 Does Motherhood Change Your Business Identity? 46:20 The Delegation Exercise Every Founder Needs 48:18 Designing Your Ideal Work Week 57:29 Does Motherhood Make You a Better Founder? 62:49 Final Advice for Ambitious WomenResources From This Episode:Natalie's Genetic Counseling Services - https://www.goldengeneticshealth.com/Follow Natalie's practice on Instagram - https://www.instagram.com/goldengeneticshealth/Follow Natalie on Instagram - https://www.instagram.com/geneticswithnatalie/Dr. Leah's Womanhood Wellness membership - https://drleahgordon.com/join

    Life Coach Business Building Podcast, The Business Building Boutique
    EP 368 - The Introvert Coach's Secret: Why Substack Works Better Than TikTok

    Life Coach Business Building Podcast, The Business Building Boutique

    Play Episode Listen Later Aug 5, 2026 41:37 Transcription Available


    Learn how to build a coaching business on Substack without relying on social media. This conversation offers a practical path for introverted coaches and creators. If you are an introverted business owner looking for a more sustainable way to connect with your audience, this episode is for you. Substack might be the exact place you've been looking for.If you're new to my podcast, my name is Debbie Shadid. I'm a Business Growth and Life Coach and the founder of the Business Building Boutique. For over two decades, I've helped women learn how to become coaches, get clients, grow their businesses, and create meaningful income doing work they love.In this episode, I'm joined by my friend Gail Keyes-Allen, who left a corporate accounting career in her sixties, built a coaching business, rebuilt it after it fell apart, and reinvented herself as a writer. Her story is proof that it's never too late to bet on yourself.Gail is a Business and Money Coach who spent the last 16 years of her career as an accountant before leaving in 2021 to coach full time. Today she helps women reclaim their voice, own their expertise, and get paid without apology. She's certified by The Life Coach School and is a contributing author to the international bestselling anthology Radical Freedom. Her channel covers money, manifestation, self-development, and real talk about thriving after heartbreak, helping women create a life that's richer in every way.Ready to talk about your next step? Book a call with me here:https://debbieshadid.com/scheduleConnect with Gail:Substack: https://substack.com/@gailkeyesallenInstagram: https://www.instagram.com/gailkeyesallenYouTube: https://youtube.com/@gailkeyesallenLinkedIn: https://www.linkedin.com/in/gailkallenConnect with me, Debbie Shadid:Website: https://www.debbieshadid.comInstagram: https://www.instagram.com/debbieshadid/0:00 Why Substack is a Haven for Introverted Coaches0:40 From Corporate Accountant to Coaching Success3:52 The Power of Questioning Your Own Thoughts7:43 Scaling Your Business Without a Strategy11:03 Choosing a New Identity as a Coach and Writer17:23 The Secret to Launching a Course in Ten Days25:17 Is Substack the Right Move for Your Coaching?Tired of spinning in indecision about what to post, how to sell your coaching, or explain what you do? This is your moment!Join me for a live edition of Fast Track + VIP coaching experiences where you'll get real-time feedback on your niche, offers, and marketing, plus the clarity and support you've been looking for.Spots are limited and enrollment closes soon.Let's connect → DebbieShadid.com/schedule

    The Steve Harvey Morning Show
    Family First: Annie helps ambitious entrepreneurs struggling to balance home life and business growth.

    The Steve Harvey Morning Show

    Play Episode Listen Later Aug 4, 2026 25:05 Transcription Available


    Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.

    Strawberry Letter
    Family First: Annie helps ambitious entrepreneurs struggling to balance home life and business growth.

    Strawberry Letter

    Play Episode Listen Later Aug 4, 2026 25:05 Transcription Available


    Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.

    Boutique Chat
    #823: Retail Trends, Networking & Business Growth: What Boutique Owners Need to Know

    Boutique Chat

    Play Episode Listen Later Aug 4, 2026 36:36


    Ashley Alderson and Samantha Conner share why live events, networking, and stepping outside your daily routine can completely transform your business. After attending dozens of markets every year, Samantha reveals the retail trends, customer behavior, and business strategies that the fastest-growing boutiques are using right now. Want to go to SUMMIT? You'll learn: What to expect at Boutique Summit 2026 The newest retail trends heading into 2026 How successful boutiques create unforgettable customer experiences Leadership, staffing, AI, eCommerce, and customer growth Whether you're opening your first boutique or scaling multiple locations, this conversation will challenge you to think bigger and take action. Join The Boutique Hub ALR Virtual Services    ____________________________ Ashley Alderson: Instagram     The Boutique Hub: Website | Facebook | Instagram | Pinterest | TikTok | YouTube

    Best of The Steve Harvey Morning Show
    Family First: Annie helps ambitious entrepreneurs struggling to balance home life and business growth.

    Best of The Steve Harvey Morning Show

    Play Episode Listen Later Aug 4, 2026 25:05 Transcription Available


    Listen and subscribe to Money Making Conversations on iHeartRadio, Apple Podcasts, Spotify, www.moneymakingconversations.com/subscribe/ or wherever you listen to podcasts. New Money Making Conversations episodes drop daily. I want to alert you, so you don’t miss out on expert analysis and insider perspectives from my guests who provide tips that can help you uplift the community, improve your financial planning, motivation, or advice on how to be a successful entrepreneur. Keep winning! Money Making Conversations Master Class with Rushion McDonald is America's premier entrepreneurship, business leadership, financial literacy, and wealth-building podcast featuring successful entrepreneurs, executives, founders, celebrities, and industry experts sharing actionable insights for professional and financial success. Business Podcast Entrepreneurship Small Business Business Growth Financial Literacy Wealth Building Black Entrepreneurs Minority Business Leadership Executive Leadership Business Funding Marketing Strategies Personal Development Startup Advice Sales Training CEO Interviews Founder Stories Professional Development Economic Empowerment Business Success Networking Brand Building Innovation How to start a business Small business funding Entrepreneur success stories Business leadership podcast Wealth building strategies Black entrepreneur podcast Minority business development Marketing for small businesses Business growth strategies Startup funding opportunities Executive leadership training Financial literacy education Success mindset podcast Two-time Emmy and three-time NAACP Image Award-winning television Executive Producer Rushion McDonald interviewed Annie Yatch. A leadership and performance coach specializing in helping high-achieving entrepreneurs balance business growth with personal fulfillment. The discussion focused on leadership, relationships, and overcoming subconscious barriers to success.

    Decide It's Your Turn™: The Podcast
    The Business of Going Viral with Tania Tare

    Decide It's Your Turn™: The Podcast

    Play Episode Listen Later Aug 4, 2026 65:00


    What does it take to turn a passion into a global brand? In this episode, Christina sits down with professional golfer, world-renowned trick shot artist, and entrepreneur Tania Tare to unpack her incredible journey from the golf course to social media stardom. Tania shares how viral content opened unexpected doors, the challenges she faced building a business and navigating international opportunities, and how she's now helping creators and brands collaborate in smarter ways. Whether you're an entrepreneur, content creator, or simply looking for inspiration to think bigger, this conversation is packed with insights on creativity, resilience, and building a career on your own terms. About Tania Tare Tania Tare is a professional golfer and one of the world's most recognizable golf trick shot artists. Originally from New Zealand, she gained international attention for her creative cup trick videos, which quickly went viral across Instagram and other social media platforms. Today, Tania combines her passion for golf with entertaining, innovative content that has captivated millions of viewers and inspired golfers around the world. Connect with Tania on LinkedIn Follow Tania on Instagram   If you enjoyed this episode, make sure and give us a five star rating  and leave us a comment on iTunes   CONNECT WITH CHRISTINA! Instagram LinkedIn Christinalecuyer.com Book a Free Clarity Call Book Christina For Your Next Workshop

    The Real Women Real Business Podcast
    The Recovery Conversation Every High Achiever Needs with Jeanne Foot

    The Real Women Real Business Podcast

    Play Episode Listen Later Aug 4, 2026 40:58 Transcription Available


    What if recovery is not just about addiction, but about the patterns, roles, and coping habits that keep high-achieving women disconnected from themselves?In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon sits down with Jeanne Foot, Founder and CEO of The Recovery Concierge. With lived experience, credentials as an International Certified Alcohol and Drug Counsellor, and training in hypnotherapy, NLP, and somatic work, Jeanne brings a grounded and compassionate lens to recovery, resilience, and sustainable change.Jeanne reframes recovery as something every human can relate to, from people pleasing and overgiving to overworking, numbing out, and abandoning personal needs in the name of productivity. She explains why emotional sobriety is not about never being triggered, but about having the tools to stay connected to yourself when life feels demanding.Listeners will walk away with a practical understanding of nervous system regulation, emotional resilience, and why slowing down can actually help leaders move forward with more clarity and strength.Timestamps:(01:49) - (05:41) - Why recovery applies to everyday life, people pleasing, boundaries, and overgiving(05:42) - (10:41) - Childhood roles, attachment, authenticity, and why old patterns show up in adult leadership(10:42) - (16:54) - Overworking, busyness, digital overload, and socially acceptable ways entrepreneurs numb out(16:55) - (24:51) - Emotional sobriety, HALT, decision fatigue, and learning to manage your state(24:52) - (32:33) - Why slowing down helps you move faster and how to stop powering through depletion(32:34) - (40:22) - Nervous system regulation, breathwork, self-awareness, and treating yourself with compassionResources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcastFree resources from The Recovery Concierge: https://therecoveryconcierge.com/Connect with Jeanne Foot:Learn more about Jeanne: https://therecoveryconcierge.com/Facebook: https://www.facebook.com/therecoveryconcierge/Instagram: https://www.instagram.com/therecovery_concierge/LinkedIn: https://www.linkedin.com/in/jeanne-foot-the-recovery-concierge/Podcast: https://podcasts.apple.com/us/podcast/naturally-high/id1585263254Email: info@therecoveryconcierge.comJeanne Foot is the Founder and CEO of The Recovery Concierge, a holistic support service for individuals and families navigating mental health, addiction recovery, trauma healing, and peak performance. With lived experience, credentials as an International Certified Alcohol and Drug Counsellor, and training in hypnotherapy, neurolinguistic programming, and somatic work, Jeanne brings a compassionate and practical 360-degree approach to healing. Through The Recovery Concierge, she and her team support clients with interventions, assessments, alcohol management, sober companionship, case management, and long-term relapse prevention. Her work is rooted in trauma-informed care, emotional resilience, and meeting people where they are while helping them build sustainable change.

    BLACK ENTREPRENEUR BLUEPRINT
    Black Entrepreneur Blueprint 633 – Jay Jones – 9 Ways Quiz Funnels Can Skyrocket Your Business Growth

    BLACK ENTREPRENEUR BLUEPRINT

    Play Episode Listen Later Aug 3, 2026 34:49


    The Ultimate Cheat Code For Lead Generation In this power-packed episode of Black Entrepreneur Blueprint, Jay Jones discusses one of the most underrated yet effective tools for building a lead pipeline that actually converts — the Quiz Funnel. Jay breaks down the 9 undeniable reasons why quiz funnels are essential if you want to grow faster and smarter. Plus, he dives into the concept of "Function Stacking" — a method that lets you turn a single quiz into a lead gen magnet, a sales qualifier, a data collector, and more… all at once. GET YOUR FREE ENTREPRENEUR RESOURCES HERE: https://blackentrepreneurblueprint.com/    

    business growth skyrocket black entrepreneurs jay jones quiz funnels quiz funnel black entrepreneur blueprint
    Multiply Your Success with Tom DuFore
    321. How Personal Branding Fuels Local Business Growth—Adam McChesney, CEO, Builders of Authority

    Multiply Your Success with Tom DuFore

    Play Episode Listen Later Aug 3, 2026 24:02 Transcription Available


    Do you integrate your personal branding with your business? Do you think you should? Our guest today is Adam McChesney, and he shares with us insights about how building your personal brand will support your business growth as well. TODAY'S WIN-WIN:Double down on building your own brand, especially your personal brand.LINKS FROM THE EPISODE:This episode is sponsored by Zoho, https://www.zoho.com/franchise/Schedule your free franchise consultation with Big Sky Franchise Team: https://bigskyfranchiseteam.com/You can visit our guest's website: www.buildauthority.com Connect with our guest on social:https://www.linkedin.com/in/jermane-cheathem/ABOUT OUR GUEST:Adam McChesney is the Founder and CEO of Builders of Authority, a digital marketing agency built specifically for owner-led construction and home service businesses. With a background rooted in the trades and years of hands-on experience scaling contractor brands, Adam is known for cutting through marketing noise and focusing on what actually drives profitable growth.Today, Adam works closely with contractors across the U.S. who want predictable lead flow, stronger brand trust, and systems that scale alongside their business. His approach is practical, data-driven, and rooted in long-term partnership, not quick wins.This episode is powered by Big Sky Franchise Team. Big Sky Franchise Team is consistently recognized as one of the best franchise consulting firms in the world, helping entrepreneurs franchise their businesses through a proven 3-Step franchise process rooted in ethical principles, hands-on guidance, and customized deliverables.  If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/. The information provided in this podcast is for informational and educational purposes only and should not be considered financial, legal, or professional advice. Always consult with a qualified professional before making any business decisions. The views and opinions expressed by guests are their own and do not necessarily reflect those of the host, Big Sky Franchise Team, or our affiliates. Additionally, this podcast may feature sponsors or advertisers, but any mention of products or services does not constitute an endorsement. Please do your own research before making any purchasing or business decisions.

    The Millionaire Real Estate Agent | The MREA Podcast
    146. The Overlooked Key to Long-Term Business Growth With Jacqueline Smith

    The Millionaire Real Estate Agent | The MREA Podcast

    Play Episode Listen Later Aug 3, 2026 35:06


    Watch the full episode on our YouTube channel: youtube.com/@mreapodcastWhat if the key to business growth isn't in your business plan?Jacqueline Smith and her team closed more than 300 units and $130 million in annual sales. Agent referrals and past clients drive most of that pipeline. But the story she wants told isn't about volume. It's about the 15 Point Plan, the health and energy framework she built after realizing her brain is a body part too.Jacqueline joins us to break down the 15 Point Plan: daily habits across hydration, nutrition, movement, hobbies, and energy management. She tracks each one alongside her mood and output. We learn how it works in real life, from four bottles of water a day to a coach-built nutrition plan, to a two-year journey earning her pilot's license.We also dig into her lead generation, built on a sphere of influence and community events like an annual block party and coat drive. We cover how long-form writing turned into agent referrals, and why she believes energy, not tactics, is the real unlock for agents who feel stuck. Her approach proves that health is not separate from business. It is the foundation that makes the business last.Tune in to learn how we can build our own health plan, protect our energy, and create a real estate business that lasts for decades.Resources:Follow Jacqueline Smith on InstagramEvergreen Real Estate Partners  Atomic Habits by James ClearOrder the Millionaire Real Estate Agent Playbook | Volume 3Connect with Jason:LinkedinProduced by NOVAThis podcast is for general informational purposes only. The views, thoughts, and opinions of the guest represent those of the guest and not  Keller Williams Realty, LLC and its affiliates, and should not be construed as financial, economic, legal, tax, or other advice. This podcast is provided without any warranty, or guarantee of its accuracy, completeness, timeliness, or results from using the information.WARNING! You must comply with the TCPA and any other federal, state or local laws, including for B2B calls and texts. Never call or text a number on any Do Not Call list, and do not use an autodialer or artificial voice or prerecorded messages without proper consent. Contact your attorney to ensure your compliance.

    The  Fierce Factor with Kaeli Lindholm
    Episode 14: Part 2: The Six Stages of Entrepreneurial Business Growth

    The Fierce Factor with Kaeli Lindholm

    Play Episode Listen Later Aug 3, 2026 23:19


    In Part 2 of this series, I'm continuing the conversation around the six stages every business moves through and the leadership evolution required to successfully navigate each stage of growth. As your business grows, your role as a founder has to evolve. The strategies, habits, and decisions that helped you build your business are not always the same things that will help you scale it. In this episode, I'm breaking down the final four stages of business growth: Toddler, Teenager, Young Adult, and The Zone, and the mindset shifts required to move from being the person who does everything to the leader who builds something that can thrive beyond them. I'll share why founders often get stuck in "management by interruption," how constantly solving problems for your team can unintentionally create dependency, and why true leadership is about developing people who can think, decide, and lead without you. We'll also talk about navigating growth, protecting your culture, making intentional decisions about what to add and what to eliminate, and building a company where leadership exists at every level. The ultimate goal isn't to become unnecessary. It's to become irreplaceable in a completely different way. Because extraordinary businesses aren't built by founders who do everything forever, they're built by leaders who evolve alongside the business they're creating. In this episode, I also share why we created Aesthetic Business School, a six-week program designed to help aesthetic and wellness founders build the leadership, systems, and business foundations required to move from exceptional provider to exceptional CEO. If you're ready to build a business that creates more impact, more freedom, and more sustainability, this episode is for you. Resources → Watch this episode on YouTube → Learn more about Aesthetic Business School → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm

    Your Brand Amplified©
    Fixing the AI Epidemic: The Trust-First Business Growth Hack with Andrew Bolton

    Your Brand Amplified©

    Play Episode Listen Later Aug 3, 2026 51:44


    Anika sat down with Andrew Bolton, CEO and co-founder of Tech Rescue, to explore the massive cultural and corporate shift currently prioritizing artificial intelligence over human connection—and why it's a losing bet. Starting from a moment of intense frustration while trying to help his grandmother with technology, Andrew bootstrapped a 24/7, human-only tech support company that has defied the "chatbot era" of Silicon Valley. Andrew's journey offers a masterclass in recognizing the power of empathy in business, building culture in a service company, and why trusting the basics of customer care is the ultimate growth hack.   In This Episode   The origins of Tech Rescue: Why a simple email forward sparked a fast-growing business How the tech industry has abandoned the 14% of Americans who struggle with modern devices The psychological and physiological benefits of talking to a human over a robot Why implementing a strict "no AI, no chatbots" policy became their greatest competitive advantage Bootstrapping the company with his mother as CFO after getting rejected by traditional VCs The connection between lowering a caller's cortisol levels and boosting corporate retention rates Why the modern education system's failures present a massive threat to the U.S. workforce How Tech Rescue grew from answering calls at 2 AM to a team of 78 employees in three years The danger of monopolies and the slow creep of corporate mediocrity Why real success isn't just about billions—it's about protecting creativity, connection, and culture   Timestamps   00:00 Introduction: Solving a human problem in an AI world 01:34 The origin story: Watching an 80-year-old struggle to forward an email 04:47 How the relentless pace of tech has left 14% of the population behind 09:21 The death of customer service: Why optimization actually means abandonment 11:24 The ultimate value proposition: Choosing humans over chatbots 16:01 Walking away from Wall Street to build a business with his mom 18:51 The fundamental truth: How you treat your customers is how they treat your wallet 22:15 Building a 24/7 call center powered by psychology majors, not IT techs 24:01 The science of empathy: Lowering cortisol to reduce call times and save money 26:27 Smacking the "Palo Alto 5-year plan" and proving empathy is profitable 33:13 Why hiring for emotional intelligence is harder—and more important—than hiring for tech skills 36:31 A warning about the U.S. education system and the future of the workforce 43:25 Why becoming a billionaire in a mediocre world means absolutely nothing 48:44 Conclusion: The core mission of connecting people   Key Insights & Takeaways   Insight 1: "Optimization" Often Just Means Abandonment   For the last decade, companies have used terms like "optimization" or "streamlining" to justify firing their HR, sales, and customer service departments, replacing them with endless phone trees and chatbots. This has created a massive void in the market where customers are desperate to speak with a real human—a void that human-centric businesses can easily and profitably fill.   Insight 2: Empathy is a Quantifiable Metric   Tech Rescue hires psychology and sociology majors rather than IT professionals because teaching tech is easier than teaching empathy. According to medical studies, simply addressing a caller by their name can lower cortisol and adrenaline levels by 13%. In a call center environment, a calmer customer translates directly to a conversation that ends seven minutes sooner, vastly reducing operational costs and boosting retention.   Insight 3: The "No Chatbot" Guarantee is a Growth Strategy   While VCs and marketing agencies constantly pressure companies to adopt AI to save money, Tech Rescue found that their greatest selling point is their strict refusal to use it. In a world where consumers are fatigued by automated voices and generic AI outputs, guaranteeing a human interaction builds a level of brand trust and loyalty that algorithms cannot replicate.   Insight 4: Generational Tech Gaps Require Psychological Safety   Older generations aren't just confused by rapidly changing tech (like Meta rearranging its settings menus multiple times a year); they are often embarrassed to ask for help. Tech Rescue provides a psychologically safe space for users to ask questions—whether it's about online banking or setting up a dating profile on Bumble—without feeling rushed or condescended to.   Insight 5: You Can Make Money by Doing Good in the World   Andrew pushes back against the modern corporate mandate of "alpha at all costs," which he argues leads to monotonous, poor-quality products and a lack of innovation. His core philosophy—often repeated as "Business 101"—is that if you solve a genuine problem and treat people with respect, the financial success will naturally follow. Monopolies prevent competition, but incredible customer service shatters monopolies.   Resources & Links Mentioned Tech Rescue   About Andrew Bolton   Andrew Bolton is the CEO and co-founder of Tech Rescue, a 24/7 human-powered tech support company. A Harvard-trained strategist with Wall Street roots, Andrew walked away from traditional corporate America to build a business centered entirely around empathy, trust, and connection. He co-founded the company alongside his mother after witnessing firsthand how the modern tech industry disregards the elderly and the less tech-savvy. Today, he manages a growing team of 78 employees out of a call center in Colorado, proving that human connection is the ultimate competitive advantage.   Connect with Andrew Bolton Website: https://techrescue.io/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    7 Minute Leadership
    Episode 784 - The Summer That Changed My Mind, Leadership Lessons from the 2026 FIFA World Cup

    7 Minute Leadership

    Play Episode Listen Later Aug 3, 2026 8:03 Transcription Available


    Episode 784 of the 7 Minute Leadership Podcast explores powerful leadership lessons from the 2026 FIFA World Cup, including teamwork, preparation, trust, resilience, and composure under pressure. It closes with the unforgettable story of Erling Haaland and why the greatest victories are measured by the lives you impact, not only the trophies you pursue.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    HUNGRY.
    The Resilience Expert: £200m Business To High Security Prison - Lessons Learnt Inside

    HUNGRY.

    Play Episode Listen Later Aug 3, 2026 143:05


    Riordan Maynard's story is almost impossible to believe. He left school at 16, learned the art of selling at Foxtons and co-founded Touchbase, a mobile-phone business that grew to around 200 million. Then ego, reckless expansion, the financial crisis and a refusal to accept failure brought everything crashing down.What followed was six years inside the American prison system, separation from his wife and five children, brutal violence and a complete mental collapse within his first six weeks.In this extraordinarily raw conversation with Dan Pope, Riordan explains how believing he was “Midas” turned ambition into self-destruction, why hopelessness crushes the human spirit and how he rebuilt his mind by focusing only on what he could control.He also shares hard-earned lessons on sales, differentiation, value, resilience and closing deals. Brutally honest, darkly funny and unexpectedly practical, this is a conversation about extraordinary success, catastrophic failure and rebuilding yourself after losing almost everything.Ayra is your external front of house. An artificially intelligent communications manager that lives on your website and across your social channels, chatting and responding to customers 24/7 with warmth and personality.She's trained on your business and built to act. Taking the reservation, holding the card, sending the reminder, recovering the lost booking. Instantly and autonomously.click the link to learn more.

    SHE AIMS HIGHER - Online Business Skalierung und Online Marketing
    How your identity determines your income - The Campaign Room with Sumaya Ahmed

    SHE AIMS HIGHER - Online Business Skalierung und Online Marketing

    Play Episode Listen Later Aug 3, 2026 35:16 Transcription Available


    **The Campaign Room** is where creative direction happens in real time. This podcast series gives you direct access to how Ramona works when building campaigns, offers and brand moments at the highest level — live, unscripted and inside the actual creative process. Each episode is a working session. You'll hear how Ramona: - Spots the leverage others miss - Turns raw ideas into cultural moments - Connects identity, strategy and expression into one coherent direction - Builds campaigns that don't need convincing - they *command* This is creative direction as it actually looks when it's done with conviction. If you would like to book a creative direction intensive for your signature offer with Ramona, hit her a DM on Instagram: [https://www.instagram.com/ramona_oxenbauer/](https://www.instagram.com/ramona_oxenbauer/) --- **

    The Business Credit and Financing Show
    Jeffrey Shaw: How High-Value Customers Drive More Profitable and Stable Business Growth

    The Business Credit and Financing Show

    Play Episode Listen Later Aug 2, 2026 40:53


    Jeffrey Shaw is a globally recognized expert on selling to the affluent and a sought-after speaker who transforms how luxury businesses attract and retain a high-end clientele. With over four decades of experience working with the world's wealthiest individuals, he has mastered the art of understanding the luxury buyer mindset and elevating business strategies to extraordinary success. As a preeminent portrait photographer, Jeffrey's work has been featured on The Oprah Winfrey Show, CBS News, in People and O Magazine, and hang at Harvard University. His deep understanding of affluent clients' complex behaviors and unspoken needs informs his expertise in luxury sales and marketing. Jeffrey is the author of Sell to the Rich, LINGO, and The Self-Employed Life and speaks at premier industry events such as ASID, NKBA, the Luxury Home Design Summit, and many more. His TEDx talk is featured on TED.com, and he is the creator of National Self-Employed Day, recognized on May 4th in the U.S. During the show we discuss: Why attracting the wrong clients can silently destroy your business How to identify and target your ideal client for better profitability and ease Why alignment between your business and lifestyle is critical for long-term success How to simplify your business to increase efficiency and results The hidden costs of saying yes to everything (and everyone) How clarity in positioning leads to stronger marketing and conversions Why working harder isn't the answer—and what to do instead How to build a business that supports your life, not controls it Resources: jeffreyshaw.com     https://www.linkedin.com/in/jeffreyshawauthor/    

    7 Minute Leadership
    Episode 783 - Culture Recovery Playbook

    7 Minute Leadership

    Play Episode Listen Later Aug 2, 2026 8:29 Transcription Available


    A damaged workplace culture rarely happens overnight, and it won't recover overnight either. This episode provides a practical culture recovery playbook that helps leaders rebuild trust, improve accountability, eliminate culture debt, and create an employee experience that people are proud to be part of.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    7 Minute Leadership
    Episode 782 - The Power of Being Seen

    7 Minute Leadership

    Play Episode Listen Later Aug 1, 2026 7:05 Transcription Available


    In Episode 782 of the 7 Minute Leadership Podcast, Paul Falavolito explores why making employees feel seen is one of the most overlooked leadership skills. Learn how small moments of recognition, attention, and genuine connection build trust, improve retention, and create stronger workplace cultures.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTube View my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    The Kim Jacobs Show
    Building a Business That Supports Your Life_ How Financial Clarity Creates Confidence

    The Kim Jacobs Show

    Play Episode Listen Later Aug 1, 2026 71:17 Transcription Available


    Building a Business That Supports Your Life: How Financial Clarity Creates ConfidenceI'm honored to welcome Valaise Smith EA, Financial Clarity Architect and Founder & CEO of Tried and True Financial Services, to The Kim Jacobs Show on Thursday, July 30, 2026 from 11:00 AM – 12:00 PM EST!As an Enrolled Agent, author, speaker, and trusted advisor, she believes financial success starts with clarity—not confusion.Watch LIVE on The Kim Jacobs Show on CTR Media Network (Roku, Apple TV, Amazon Fire TV, Android TV), YouTube, Facebook, LinkedIn, and other streaming platforms.Subscribe today and turn on notifications so you don't miss this powerful conversation!YouTube.com/c/KimjacobsshowReady to launch your own virtual talk show?Our next Start Your Virtual Show from Scratch small-group training is filling up quickly! Only a few seats remain.Email: Kimjacobsshow@gmail.comCall: 704-944-3534HELP US CONTINUE BRINGING LIFE-CHANGING CONTENT TO THE WORLD!Every interview, every broadcast, and every opportunity to educate, empower, and inspire is made possible because of viewers and supporters like YOU. If The Kim Jacobs Show has ever encouraged you, informed you, connected you with valuable resources, or blessed your life in any way, please don't wait—give today.Give now using whichever method is most convenient:PayPal: paypal.me/KimjacobsincVenmo: @ThekimjacobsshowZelle or Apple Cash: 704-962-7161Become a supporter of this podcast: https://www.spreaker.com/podcast/the-kim-jacobs-show--2878190/support.

    Mindset Mastery Moments
    Stop Negotiating with Your Comfort Zone | Dr. Alisa Whyte

    Mindset Mastery Moments

    Play Episode Listen Later Jul 31, 2026 9:33


    You say you want more—but are your daily decisions leading you toward your vision or back to your comfort zone?In this episode of Mindset Mastery Moments, Dr. Alisa Whyte challenges the mindset that quietly keeps so many people stuck. If you've been delaying your dreams, waiting for the perfect time, or allowing fear to disguise itself as wisdom, this conversation is for you.Whether you're building a business while working full-time, pursuing a calling, or simply ready to step into your next level, you'll discover why discomfort isn't your enemy—it's the environment where growth, clarity, and transformation happen.Your purpose requires a version of you that comfort can never produce.In this episode, you'll learn: Why comfort is one of the biggest obstacles to growth  How to build your vision while working a full-time job  The difference between preparation and procrastination  Why resistance often signals growth—not failure  Practical steps to stop negotiating with your potential Remember: Your comfort zone has never seen your full potential.If this episode encouraged you, please subscribe, leave a review, and share it with someone who needs this message today.Ready to start building your vision with a community of purpose-driven leaders, entrepreneurs, speakers, and change-makers?Join the FREE Dream Builders Think Tank community: https://www.skool.com/mindset-mastery-university-6166Send us Fan MailSupport the show

    The Rialto Marketing Podcast
    427. AI Is Smart. That Doesn't Mean It Should Be Your Strategist.

    The Rialto Marketing Podcast

    Play Episode Listen Later Jul 31, 2026 16:38


    I read an article recently where someone proudly announced that AI had created their entire marketing strategy. At first glance, it sounds impressive. Faster, it's easier, it's cheaper. But my first thought wasn't, oh, my God, this is brilliant. It was this could be an absolute disaster. If you don't know marketing strategy yourself, how do you know whether what AI gives you is good, bad, or completely made up. AI is an incredible tool. I use it every day. But here's the mistake I see people making. They are treating AI like a strategist when it's really an assistant. It is a thought partner. Those are two very different roles. And that's what I'm going to dig into in today's episode. >>> Whenever you are ready, here are 4 ways we can help you reach your revenue goals faster...#1 Unlock the full potential of your marketing engine. We'll provide you and your team with the direction, insights, and tools necessary to excel in the complex landscape of modern marketing. - Marketing Advisor On Call#2 Discover the marketing strategies & tactics that will guide your next quarter and unlock explosive growth in 90 minutes. - Quick-Start Marketing Strategy Game Plan#3 Discover a tailor-made strategy for unprecedented growth to transform your marketing in 30 days. - Unlock Your Growth Opportunities#4 If you need guidance on the most effective direction for your marketing, then schedule a call with us today! - Get Your Free Discovery Call Now

    Life Coach Business Building Podcast, The Business Building Boutique
    EP 367 - The Biggest Pricing Mistake New Coaches Make

    Life Coach Business Building Podcast, The Business Building Boutique

    Play Episode Listen Later Jul 31, 2026 18:24 Transcription Available


    Let's talk about how to price your coaching. If you're stuck on what to charge for your coaching, unsure of how to price your offer, there's a good chance you're not selling any coaching yet, and almost nobody lands on the right price out of the gate. So don't feel bad if this has you frozen. Let's fix it.If you're new to my channel, my name is Debbie Shadid. I'm a Business Growth and Life Coach and the founder of the Business Building Boutique. For over two decades, I've helped women learn how to become coaches, get clients, grow their businesses, and create meaningful income doing work they love.Pricing feels like the problem, but it usually isn't. The real problem is not having enough people in your world. So let's get you a price you feel good about, and get you selling.Still have questions about your offer, your niche, or where to market? Book a call with me here:https://debbieshadid.com/scheduleConnect with me, Debbie Shadid:Website: https://www.debbieshadid.comInstagram: https://www.instagram.com/debbieshadid/Let's connect!Website: https://www.debbieshadid.com Instagram @debbieshadidSubscribe on YouTube#DebbieShadid #LifeCoachBusinessBuildingSchool 

    7 Minute Leadership
    Episode 781 - Tools Employees Hate Using

    7 Minute Leadership

    Play Episode Listen Later Jul 31, 2026 8:33 Transcription Available


    In this episode of the 7 Minute Leadership Podcast, Paul Falavolito explores how outdated tools, frustrating software, and inefficient processes quietly damage morale, productivity, and retention. Learn why removing workplace friction is one of the most overlooked leadership responsibilities and how improving the employee experience begins with making work easier.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    Podcasting for Introverts | How to Start a Podcast & Podcasting Tips for Introvert Entrepreneurs, Solopreneurs, Online Coache
    241. Am I Too Old to Start a Podcast? | Podcasting Over 50

    Podcasting for Introverts | How to Start a Podcast & Podcasting Tips for Introvert Entrepreneurs, Solopreneurs, Online Coache

    Play Episode Listen Later Jul 31, 2026 4:43 Transcription Available


    FAQ Friday answering the question "Am I too old to start a podcast?" If you've been wondering whether podcasting still makes sense in your 50s, 60s, or beyond, the latest listener research has an answer that might surprise you. In this episode, I'm sharing what the data says about listeners in your season of life, plus the built-in advantage you have over younger podcasters. Resources Mentioned:2026 Infinite Dial Study by Edison Research: https://www.edisonresearch.com/the-infinite-dial-2026/Coming Soon, the 50+ Podcasters Launch Club: https://www.ThePodcastTeacher.com/clubTake Your Next Step:Podcast Startup Academy: www.ThePodcastTeacher.com/academyPodcast Growth Collective: www.ThePodcastTeacher.com/collectiveA free consultation: www.ThePodcastTeacher.com/consultThis episode was produced by me, The Podcast Teacher! Contact me at Hello@ThePodcastTeacher.com.***Learn more about the Empowered Podcasting Conference at www.ThePodcastTeacher.com/epc. (Note - I earn a commission on purchases made through my link). Use coupon code EPCJULIA20 when registering to save 20%! ***Take Your Next Step:Podcast Roadmap: www.ThePodcastTeacher.com/roadmap50+ Podcasters Launch Club: www.ThePodcastTeacher.com/clubA free consultation: www.ThePodcastTeacher.com/consultSend me your podcasting question: www.ThePodcastTeacher.com/questionThis episode was produced by me, The Podcast Teacher! Contact me at Hello@ThePodcastTeacher.com.

    The Estherpreneur
    You're Doing Too Much

    The Estherpreneur

    Play Episode Listen Later Jul 31, 2026 24:10


    Rest.That sounds peaceful… until you're someone who loves building, executing, and moving ideas forward.We start believing that everything depends on us.This episode of The Estherpreneur Podcast explores the difference between motion and obedience, the spiritual cost of constant striving, and why the real enemy of sustainable leadership isn't ambition—it's self-reliance.If you're a Christian business owner carrying the weight of your calling on your shoulders, this episode will challenge how you think about trust, stewardship, and the role of rest in building something that lasts.The Estherpreneur Podcast is for CEOs, founders, and faith-driven entrepreneurs who are growing—but something feels misaligned. Whether it's your structure, your clarity, or your capacity, this show helps you identify what's off and what to focus on next.Hosted by Edna Harding, author of "The Ugly Side of Sales 2.0" and founder of Favor & Wealth, a business growth strategy firm that helps leaders scale with clarity, structure, and biblical alignment.

    The Next 100 Days Podcast
    #536 - Nicola Anderson - Capacity to Grow

    The Next 100 Days Podcast

    Play Episode Listen Later Jul 31, 2026 51:09


    This podcast is all about founders having the capacity to grow. Nicola Anderson is a Business Growth expert and she shares her DASH framework to help founders push on from the £1-5m turnover level.Summary of the PodcastKey TakeawaysFounder Bottleneck: Business growth often stalls at £1M–£5M turnover because the founder becomes the decision-making bottleneck, losing the strategic headspace needed for further expansion.DASH Framework: Nicola Anderson's framework (Delegate, Automate, Stop, Hire) provides a structured process to create capacity to grow before hiring, which prevents costly mistakes and ensures new roles are strategic.Human-AI Integration: The most successful businesses will integrate human connection with AI efficiency. Over-reliance on AI from a single person creates significant operational risk and lacks the trust required for major deals.Strategic Exit: Founders often seek to shift from day-to-day operations to a strategic role (e.g., Chairman) to gain lifestyle freedom without full retirement, requiring a business that functions independently.The Founder Business Growth BottleneckBusinesses naturally grow around the founder, making them the central hub for all decisions.This model is sustainable to a point (e.g., £1M–£5M turnover) but eventually leads to the founder being consumed by day-to-day tasks.Consequence: Growth stalls because the founder loses the strategic headspace required for innovation, planning, and external opportunities like acquisitions.Impact: This also erodes the personal freedom and work-life balance the founder initially sought.The DASH Framework for Capacity to GrowThe DASH framework provides a structured process to create capacity to grow before hiring, preventing costly mistakes.D → Delegate: Identify tasks that can be delegated.Prerequisite: Trust in the team is essential for effective delegation.Rationale: Delegate non-core tasks to free up time for enjoyable, high-value work.A → Automate: Use technology (e.g., CRMs, AI agents) to handle repeatable tasks.S → Stop: Eliminate unnecessary activities (e.g., redundant reports, legacy spreadsheets) that add no value.H → Hire: Only hire after completing the first three steps.Rationale: This ensures new roles are strategic and prevents hiring at the wrong level (e.g., a full-time COO vs. a fractional one).Risk: Hiring too quickly creates another "wire" (decision point) for the founder if the role isn't clearly defined.Human-AI Integration & RiskThe most successful businesses will effectively integrate human talent with AI tools.Risk of AI-Only Models: Graham cited an example where a large company rejected an AI service provider after discovering it was a one-person operation.Reason: The operational risk was too high (e.g., if the person became unavailable), and the lack of human connection undermined trust.Human Connection: People buy from people they know, like, and trust, especially for significant investments. AI should support, not replace, this connection.Client Profile & EngagementTypical Clients: Founders at £1M–£5M turnover facing stalled growth, burnout, or preparing for an exit.Client Goals:Create a saleable business that doesn't depend on the founder.Shift from day-to-day operations to a strategic role (e.g., Chairman) for more lifestyle freedom.Engagement Model:Phase 1 (Intensive): A 30-day engagement for £2,500 to apply the DASH framework and create an action plan.Phase 2 (Partnership): Ongoing support for accountability and implementation, with a team of freelancers for specific tasks (e.g., CRM setup).Example: Nicola's work with David B. Horne helped him define the CEO role ("Karis") needed to transition to a Chairman position.The Next 100 Days Podcast Co-HostsGraham ArrowsmithGraham founded Finely Fettled in 2014 to provide data from The UK High Net Worth Database to marketers targeting affluent and high-net-worth customers. He's the founder of MicroYES, a Partner for MeclabsAI, creating lead generation AI Agents & Workflows and introducing the MeclabsAI Platform. Graham also provides an Answer Engine Optimisation solution to get your website in shape to be found by LLMs.Kevin ApplebyKevin specialises in finance transformation and implementing business change. He's the COO of GrowCFO, which provides both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com

    Nobody Told Me with Mike & Blaine
    The Death of Cool: How Caring More Drives Business Growth & Loyalty

    Nobody Told Me with Mike & Blaine

    Play Episode Listen Later Jul 30, 2026 55:09


    Send us Fan MailApparently, caring is cool again, which is unfortunate because some of us just got really good at pretending not to care. On this episode of Mike & Blaine, we're talking about why effort, enthusiasm, and actually giving a damn are making a massive comeback after years of “too cool to try” corporate apathy, detachment, and fake indifference.We take a deep dive into cringe culture, modern workplace apathy, terrible dating advice, and businesses that act like returning a customer's phone call would somehow ruin their mystique. But beyond the banter, there is a powerful business strategy hidden here: radical effort is your ultimate competitive advantage.In today's crowded market, standard "professionalism" without personality is just boredom wearing a collared shirt. Companies that hide behind slow responses, generic corporate speak, and passive customer service are rapidly losing market share to competitors who demonstrate genuine enthusiasm and care.In this episode, we break down key business tactics and strategic takeaways:Customer Experience (CX) as a Differentiator: Why over-delivering and relentless responsiveness beat playing "hard to get" every single time.Building Authentic Brand Loyalty: How injecting real personality into your marketing turns passive buyers into brand advocates.Culture & Employee Engagement: How to combat disengagement and quiet quitting by building a work environment where taking pride in performance is celebrated.Sales & Strategic Execution: Why caring about your client's outcomes creates trust faster than any polished sales pitch.Grab a cold beer and join us as we ask whether trying hard was ever really the embarrassing part—or if caring is actually the secret weapon your business strategy has been missing.Watch on YouTube: https://youtu.be/LouDPrRM9YYLove the show? Head over to mikeandblaine.com to buy us a beer and support the podcast!We want to hear from you! beer@mikeandblaine.comListen to all our episodes at mikeandblaine.comLearn about:Cash Flow Mike who trains CPAs to provide effective advisory to their clients at cashflowmike.comDryrun Cash Flow Forecasting for the office of the CFO where they get finance teams out of spreadsheets at dryrun.comThanks to our Beer Sponsors:Karen Hairston from 3S Smart Consulting CPA Larry Weinstein, the Cash Flow Cowboy from Houston Texas Neighbor Pat Devin Trey MiltonWatch on YouTube: https://youtu.be/LouDPrRM9YY#TryingIsCool #CringeCulture #CustomerExperience #Chalant #BusinessStrategy #Entrepreneurship #CustomerService #Leadership #SmallBusiness #BusinessGrowth #SalesStrategy #CorporateCulture #MikeAndBlaine #Podcasting #Apple #Nike #Starbucks #HubSpot #Salesforce #Shopify #HarvardBusinessReview #IncMagazine #ForbesSupport the showCatch more episodes, see our sponsors and get in touch at https://mikeandblaine.com/

    Remodelers On The Rise
    Building a Company Clients Remember

    Remodelers On The Rise

    Play Episode Listen Later Jul 30, 2026 59:07


    Great client experiences don't happen by accident. They're built through dozens of intentional decisions before, during, and after every project.This week, Kyle sits down with Darin Kuns of DK Construction to share how his team has intentionally designed an experience that stands out. From customer confidence checkups and post-project interviews to thoughtful job site standards and small gestures that make clients feel valued, Darin explains how the little details create lasting trust.If you're looking for practical ideas on building a company people can't wait to recommend, this episode is packed with ideas you can start using right away.Want to keep in touch with past clients and prospects without the hassle of writing content yourself? That's exactly what Remodelers AutoPilot does — each month you get a done-for-you email newsletter and social media posts, ready to send.Explore the vast array of tools, training courses, a podcast, and a supportive community of over 2,000 remodelers. Visit Remodelersontherise.com today and take your remodeling business to new heights!Key TakeawaysFix pre-construction bottlenecksImprove planning before productionDelegate to increase capacityTrack client confidenceCreate memorable client experiencesGather post-project feedbackSet clear job-site standardsRecognize and support employeesChapters00:00 Introduction and Episode Context00:33 Celebrating 400 Episodes and Guest Suggestions01:02 Highlighting Todd DeWalt and Construction Leading Edge01:48 DK Construction's Market and Business Focus02:11 Identifying Business Heartburns and Bottlenecks03:07 Addressing Capacity and Process Challenges04:22 Strategies for Smoother Project Handoffs05:15 Handling Change Orders and Project Variances06:04 Time Management and Capacity Planning07:11 Setting Small Wins in Project Selection07:53 Focusing on Capacity and Focused Work08:56 Company History and Market Overview11:01 Developing Client Relationships and Expectations12:06 The Three Uniques of DK Construction14:48 Employee Recruitment and Incentives20:08 Client Experience and Customer Confidence24:58 Enhancing Client Delight and Little Things30:12 Implementing Client Feedback and Post-Project Surveys34:50 Company Culture and Employee Recognition39:58 Team Communication and Meeting Optimization44:52 Signage and Job Site Respect50:03 Letting Go of Control and Delegation51:52 Building a High-Performance Team55:00 Final Thoughts on Customer Service and Business Growth

    Inside Independent Publishing (with IBPA)
    How to Build Sustainable Business Growth through Niche Publishing

    Inside Independent Publishing (with IBPA)

    Play Episode Listen Later Jul 30, 2026 36:23


    How can independent publishers achieve sustainable growth in an increasingly competitive marketplace? In this episode of “Inside Independent Publishing (with IBPA),” AdventureKEEN Publisher and COO Molly Merkle shares advice about the power of niche publishing and the strategies publishers can use to build loyal readers, stronger sales, and resilient businesses. You'll learn practical tactics about: - growing your backlist through publisher acquisitions and mergers - revitalizing older titles through redesign and repackaging - how to build strong relationships with specialty retailers and distribution partners - and more! Whether you're looking to grow your publishing company, strengthen your backlist, increase profitability, or better understand your target audience, this episode is packed with real-world insights and proven publishing strategies you can put into action right away. GUEST BIO Molly Merkle began her career in book publishing nearly 40 years ago as an intern during college, then moved to full-time work for Menasha Ridge Press, one of AdventureKEEN Publishing's now seven imprints. In early 2023, she was named AdventureKEEN's publisher and continues to serve as its COO. Merkle has been key to executing the company's vision for growth, including the acquisition and integration of several independent presses over the years. She's also helped lead the company through hardship and challenges, which are a fact of life for entrepreneurial publishers. Merkle serves on the board of The Publishers Cooperative, a group of established and emerging independent publishers committed to creating a strong, diverse, equitable, and inclusive publishing industry together. Independent Book Publishers Association is the largest trade association for independent publishers in the United States. As the IBPA Director of Membership & Member Services, Christopher Locke assists the 3,900 members as they travel along their publishing journeys. Major projects include managing the member benefits to curate the most advantageous services for independent publishers and author publishers; managing the Innovative Voices Program that supports publishers from marginalized communities; and hosting the IBPA podcast, “Inside Independent Publishing (with IBPA).” He's also passionate about indie publishing, because he's an author publisher himself, having published two novels so far in his YA trilogy, The Enlightenment Adventures. LINKS Learn more about the many benefits of becoming a member of Independent Book Publishers Association (IBPA) here: https://www.ibpa-online.org/ Learn more about the AdventureKEEN at https://adventurewithkeen.com/ Follow IBPA on: Facebook – https://www.facebook.com/IBPAonline Instagram - https://www.instagram.com/ibpalovesindies/ LinkedIn: https://www.linkedin.com/company/independent-book-publishers-association Follow the AdventureKEEN on: Facebook - https://www.facebook.com/adventurekeen/ Instagram - https://www.instagram.com/adventurewithkeen/ YouTube - https://www.youtube.com/@adventurekeen LinkedIn - https://www.linkedin.com/company/adventurekeen/ TikTok - https://www.tiktok.com/@adventurekeen Bluesky - https://bsky.app/profile/adventurekeen.bsky.social Blog - https://adventurewithkeen.com/blog/ Learn more about The Publishers Cooperative at https://thepublisherscooperative.com/ Learn more about the Book Industry Charitable Foundation at https://bincfoundation.org/ This episode is presented by Total Printing Systems. Learn more at https://www.tps1.com/

    7 Minute Leadership
    Episode 780 - Reclaiming Pride in Your Work

    7 Minute Leadership

    Play Episode Listen Later Jul 30, 2026 7:08 Transcription Available


    In Episode 780 of the 7 Minute Leadership Podcast, Paul Falavolito explores why workplace pride fades and how great leaders restore it through ownership, high standards, and meaningful recognition. Learn practical leadership strategies to rebuild a culture where employees care deeply about the quality of their work and the reputation they create every day.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    Imperfect Marketing
    Where Are Your Best Clients Actually Making Buying Decisions?

    Imperfect Marketing

    Play Episode Listen Later Jul 30, 2026 25:43 Transcription Available


    Send us Fan MailTrying to keep up with every social media platform can feel like a full-time job. The truth is, your best marketing strategy may not be posting more. It may simply be showing up in the right place.In this episode of Imperfect Marketing, Kendra Corman talks with travel advisor Ali Raymer about how she rebuilt her marketing strategy after COVID by asking one simple question:Where are my best clients making buying decisions?Instead of chasing every new platform, Ali focused on understanding her ideal clients, choosing platforms that aligned with both her audience and her own strengths, and creating a marketing system she could actually sustain.Whether you're a business owner, marketer, or entrepreneur feeling overwhelmed by social media, this conversation will help you simplify your approach and build a strategy that attracts the right customers without burning you out.In this episode, you'll learn:Why you don't need to be on every social media platformHow to determine where your ideal clients actually make purchasing decisionsThe importance of consistency over constant expansionHow to know when a platform is worth investing your time inWhy your current clients are your best source of marketing researchPractical ways to build a marketing routine that supports your business instead of taking it overAli also shares the story of how one missed client opportunity completely changed the way she approached branding and marketing, ultimately helping her attract the exact type of clients she wanted.If you've ever wondered whether you're spending time on the wrong platforms, this episode will give you a fresh perspective and actionable ideas you can put into practice immediately.Connect with Ali RaymerLinkedIn: linkedin.com/in/alipicturethistravelWebsite: www.peaceandpearltravel.comIf you enjoyed this episode, be sure to subscribe to Imperfect Marketing and leave a review. It helps more business owners discover practical, honest marketing conversations that actually make a difference. Looking to leverage AI? Want better results? Want to think about what you want to leverage?Check and see how I am using it for FREE on YouTube. From "Holy cow, it can do that?" to "Wait, how does this work again?" – I've got all your AI curiosities covered. It's the perfect after-podcast snack for your tech-hungry brain. Watch here

    The Morning Xtra
    How Small Businesses Are Driving America's Manufacturing Comeback | Kelly Loeffler

    The Morning Xtra

    Play Episode Listen Later Jul 30, 2026 14:18


    SBA Administrator Kelly Loeffler joins The Morning XTRA to discuss why small businesses are leading the charge in manufacturing, job creation, and economic growth. She talks about AI, trade schools, apprenticeships, and how technology is helping entrepreneurs compete and expand. Loeffler also previews Congressman Rich McCormick’s Georgia job fair and explains how the SBA is connecting businesses with workers, capital, and new opportunities.Atlanta's ONLY All Conservative News & Talk Station.: https://www.xtra1063.com/See omnystudio.com/listener for privacy information.

    Inspire + Move
    If I Wanted to Become Known in My Industry, I'd Do These 3 Things First

    Inspire + Move

    Play Episode Listen Later Jul 30, 2026 20:11


    In this episode, I'm sharing three simple but powerful strategies that have helped me build meaningful relationships, create opportunities and become known in my industry. While it's easy to think that more content or a bigger following is the answer, I've learned that the biggest breakthroughs often happen through genuine connection, collaboration, and showing up in the right rooms.If you're building a business, growing your personal brand, or looking to expand your network, these are the habits I believe make the biggest difference over the long term!Tune in as we explore:• Why getting in the room creates opportunities that social media alone can't.• How collaboration will always outperform competition.• The power of becoming the person who connects others.• Why your reputation matters more than your follower count.• Practical ways to build trust, grow your network, and become known in your industry.Remember, becoming known isn't about chasing attention. It's about creating genuine relationships, adding value, and consistently showing up for the people around you. Those small actions compound into opportunities you could never plan for.I'd love to hear which of these three strategies you're going to put into action first! Send me a DM on Instagram @AlliArruda and let me know. I can't wait to cheer you on.Long time listener? I would LOVE it if you could leave me a 5-star podcast review! Don't be shy! Want to work with me? There are TWO ways!1) 1:1 Coaching with me!!! Click Here and let's uplevel your life!2) Need a bigger community? The Mentor Collective Mastermind is here for YOU!Get on the Mentor Collective Mastermind waitlist for the next time enrollment is open! Sign up here https://chrisharder.me/mentorLet's Connect!• INSPIRE + MOVE EVENTS• Instagram• Private Coaching• BENCHMARK FITNESS• Website• Facebook• TikTok

    Consistent and Predictable Community Podcast
    Stop Waiting for Perfect Timing, Do This Instead | Leigh Brown

    Consistent and Predictable Community Podcast

    Play Episode Listen Later Jul 29, 2026 40:20


    What you'll learn in this episode: • Why “next” is the most powerful 4-letter word in sales • How fear and excitement are driven by the same emotional energy • Why consistent outbound prospecting still wins in every market • The truth about building predictable income in sales • How social media judgment keeps people stuck • Why trust is becoming the ultimate business currency • The difference between core competencies and distractions • How AI can become your personal board of directors • Why successful people act before they feel fully ready • The long-term payoff of resilience and consistency

    Life Coach Business Building Podcast, The Business Building Boutique
    EP 366 - How to Get Coaching Clients: 7 Free Ways That Actually Work in 2026

    Life Coach Business Building Podcast, The Business Building Boutique

    Play Episode Listen Later Jul 29, 2026 18:17 Transcription Available


    If you're a coach with no clients, I want to say something honest. It's usually not a skill problem. It's not a certification problem. It's that nobody knows you exist. You've made yourself the best-kept secret, and in this video I'll show you seven free ways to fix that.If you're new to my channel, my name is Debbie Shadid. I'm a Business Growth and Life Coach and the founder of the Business Building Boutique. For over two decades, I've helped women learn how to become coaches, get clients, grow their businesses, and create meaningful income doing work they love.Every strategy in this episode costs nothing. No ads, no funnels, no complicated tech. Just the simple, human ways coaches have always found the people who need them.Imagine never wondering where your next client is coming from, because you finally stopped hiding. The women who need your coaching are already in your life, or one conversation away from it. All you have to do is let them know you exist.

    Ditching Hourly
    Wes Wheless - The Expert's Privilege

    Ditching Hourly

    Play Episode Listen Later Jul 29, 2026 56:06


    ”Expertise whisperer” Wes Wheless joined me on Ditching Hourly to talk about turning corporate expertise into a solo consulting business. We talked about his new book, The Expert's Privilege, how corporate professionals can recognize transferable expertise, why visual IP helps consultants explain their work, and what to do before making the leap from employee to independent consultant.Chapters01:35 - From Corporate to Consulting03:48 - Pivoting Toward Solo Consultants06:16 - Daily Email, Authority, and Visual IP11:46 - The Expert's Privilege18:36 - Why Corporate Experts Undervalue Their Skills23:23 - Excavating Your Expertise27:18 - Finding Your Zone of Genius32:44 - From Self-Examination to Market Validation35:30 - What to Do Before You Leave Corporate40:22 - A Book Is FOR Someone44:23 - Writing the Book With Support52:06 - Launch Strategy and Early ResultsAbout WesWes Wheless is an "expertise whisperer," founder of Develop My IP, and creator of The Lightbulb, a daily email for corporates-turned-consultants.After two consecutive tech layoffs, Wes traded a 20-year corporate career spanning consulting, enterprise, and startups for a solo practice helping experts turn their knowledge into IP, frameworks, and "intellectual headshots."Wes holds business degrees from The Wharton School and Kellogg School of Management and lives in Seattle, Washington. The Expert's Privilege is his first book.LinksResources & Services: weswheless.comThe Expert's Privilege: wesbook.comBuy on Amazon: buywesbook.comThe Lightbulb email: lightbulbemail.comFen Druadin, Book Midwife: fendruadin.com (00:00) - Introduction (01:35) - From Corporate to Consulting (03:48) - Pivoting Toward Solo Consultants (06:16) - Daily Email, Authority, and Visual IP (11:46) - The Expert's Privilege (18:36) - Why Corporate Experts Undervalue Their Skills (23:23) - Excavating Your Expertise (27:18) - Finding Your Zone of Genius (32:44) - From Self-Examination to Market Validation (35:30) - What to Do Before You Leave Corporate (40:22) - A Book Is for Someone (44:23) - Writing the Book With Support (52:06) - Launch Strategy and Early Results (55:31) - Where to Find Wes ----Do you have questions about how to improve your business? Things like:Value pricing your work instead of billing for your time?Positioning yourself as the go-to person in your space?Productizing your services so you never have to have another awkward sales call or spend hours writing another custom proposal?Book a one-on-one coaching call with me and get answers to these questions and others in the time it takes to get ready for work in the morning.Best of all, you're covered by my 100% satisfaction guarantee. If at the end of the call, you don't feel like it was worth it, just say the word, and I'll refund your purchase in full.To book your one-on-one coaching call, go to: https://jonathanstark.com/callI hope to see you there!

    7 Minute Leadership
    Episode 779 - Retention Costs You Never Calculated

    7 Minute Leadership

    Play Episode Listen Later Jul 29, 2026 7:12 Transcription Available


    Episode 779 of the 7 Minute Leadership Podcast explores the hidden costs of employee turnover that most organizations never calculate. Learn why leadership, workplace culture, and employee experience have a greater impact on retention than compensation alone.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    Financial Advisor Success
    Ep 500: Amplifying Business Growth By Constantly Honing Your Time Towards Its Highest-And-Best Use with Michael Kitces

    Financial Advisor Success

    Play Episode Listen Later Jul 28, 2026 100:23


    Building a highly successful advisory platform is less about running every department yourself and more about finding the right operational partners to turn big ideas into a structured reality. Today's milestone episode explores the personal frameworks, scaling pain points, and core values that propelled a solo blog into a powerhouse industry platform. Michael Kitces, co-founder of the 26-person Kitces.com platform, turns the microphone around for our 500th episode to be interviewed by financial planning nerd Adam Van Deusen. Unpacking his personal approach to time management, Michael breaks down the "look at the tape" tracking framework that helps pinpoint an entrepreneur's highest and best use. He also details his transformative shift away from direct people management by partnering with an operational "integrator" (inspired by Gino Wickman's Rocket Fuel), and how building firm-wide metrics around the platform's QNR (Quality, Nerdy, Relevant) content standards gave him the confidence to hand off production. Listen in to hear raw lessons learned from navigating a painful 4X hyper-growth cycle, the exact 49-day interview process Michael uses to ensure cultural alignment, and how his definition of success has evolved after 500 episodes of interviewing industry leaders. For show notes and more visit: https://www.kitces.com/500     

    Decide It's Your Turn™: The Podcast
    The Framework That Will Help You Stop Overthinking with Guffy Wright

    Decide It's Your Turn™: The Podcast

    Play Episode Listen Later Jul 28, 2026 34:10


    What if the quality of your life is determined by the quality of your decisions? In this episode, Christina sits down with Guffy Wright to unpack the powerful principles behind his upcoming book, Attach High. Together, they explore how your values shape every decision you make, why vulnerability is a leadership superpower, and how seeking validation from the right places can transform your personal and professional life. If you're ready to make more intentional decisions, lead with greater clarity, and create lasting impact, this conversation is packed with practical wisdom you won't want to miss. About Guffy Wright Guffy Wright is the National Sales Leader and a member of the Board of Directors at The Mahoney Group, one of the largest insurance brokerages in the country. After dropping out of college at 22, he joined the company and has spent the past 19 years building an exceptional leadership career. Today, Guffy is passionate about helping others make better decisions, lead with purpose, and achieve lasting success in both business and life. Learn more about Guffy's book Attach High on his website Connect with Guffy on LinkedIn   If you enjoyed this episode, make sure and give us a five star rating  and leave us a comment on iTunes   CONNECT WITH CHRISTINA! Instagram LinkedIn Christinalecuyer.com Book a Free Clarity Call Book Christina For Your Next Workshop

    Integrative Life Coach Training for Health and Wellness Practitioners
    Mastering Emotional Regulation for Business Growth Ep 389

    Integrative Life Coach Training for Health and Wellness Practitioners

    Play Episode Listen Later Jul 28, 2026 15:45


    Here's what nobody tells you about growing a your wellness business: your marketing isn't the problem. Your ability to self regulate is. I've been a coach since 2012, and I've watched practitioners with excellent frameworks, strong offers, and good marketing still lose clients, still get stuck at the same revenue ceiling, still burn out. The common thread isn't strategy. It's that they were dysregulated, and their clients could feel it. When you're not regulated, you don't hold space. You control. You push your agenda. You try to fix instead of facilitate. Clients sense that, even when they can't name it, and it's exactly what erodes trust, shortens client relationships, and kills referrals. Mastering emotional regulation isn't an optional skill. It's the foundation of business growth in a service business, because your nervous system is your product. In this episode I break down the first three steps of the five step process I use to stay regulated under pressure, including a technique you can use in the middle of a session, a sales call, or a hard conversation with a client who's about to cancel.  Save your free seat for Coach Week https://integrativemindbodycoach.com/coach-week 

    7 Minute Leadership
    Episode 778 - Fixing the Middle of the Organization

    7 Minute Leadership

    Play Episode Listen Later Jul 28, 2026 7:27 Transcription Available


    Episode 778 of the 7 Minute Leadership Podcast explores why middle managers are the most overlooked leadership group in an organization. Learn how investing in frontline supervisors and department leaders improves culture, execution, employee engagement, and long term organizational performance.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI

    The  Fierce Factor with Kaeli Lindholm
    Episode 13: Part 1: The Six Stages of Entrepreneurial Business Growth

    The Fierce Factor with Kaeli Lindholm

    Play Episode Listen Later Jul 27, 2026 16:40


    I've learned that every stage of business growth requires a different version of you as a leader. Just like parenting, your role evolves over time. The way you lead your business in the beginning is not the way you lead a million-dollar company, a growing team, or a business designed to give you your life back. In Part 1 of this two-part series, I'm sharing one of the biggest lessons I've learned from working alongside hundreds of founders: businesses don't outgrow strategy first, they outgrow leadership. I'm breaking down the first two stages of business evolution, Birth and Infant, and the leadership shifts required to move from leading yourself and doing everything alone to trusting other people with pieces of your vision. If everything still depends on you, growth feels heavier instead of easier, or your business cannot function without constant access to you, this episode is for you. In This Episode, I Cover: Why businesses outgrow leadership before strategy What leadership looks like in the Birth and Infant stages How the habits that help you survive can eventually keep you stuck Why being needed is not the same as being successful How to stop being the bottleneck and start creating capacity The question isn't just, "How do I grow my business?" It's: "Who do I need to become so my business doesn't outgrow me?"   Resources → Watch this episode on YouTube → Learn more about our NEWLY LAUNCHED 6-week program, Aesthetic Business School → Subscribe to our weekly newsletter, The Blueprint → Learn more & book a call with our team to learn if the POP Leadership Academy is right for you! → Follow Kaeli on Instagram: @kaeli.lindholm

    Voices from The Bench
    Episode 435: Matt Everatt is Making the Invisible Profession Visible

    Voices from The Bench

    Play Episode Listen Later Jul 27, 2026 58:50


    Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. But this conversation goes far beyond Matt's career. His book, The Invisible Profession, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.Special Guest: Matt Everatt.

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