Keeping Count

Adrian Thomas, the president and CEO of Datascan, shares his upbringing in a small town and the significant influence of his father, who instilled in him the values of integrity, accountability, and courage. He emphasizes that doing the right thing often requires stepping out of one's comfort zone, even if it goes unrecognized. At Datascan, he highlights the importance of making ethical choices for customers, colleagues, and oneself. Simple daily actions, like helping out at home, reflect the commitment to integrity in both personal and professional life. Ultimately, he encourages everyone to choose the path of integrity, especially when faced with difficult decisions.

The video emphasizes the importance of collaboration, accountability, and integrity within a team. It highlights how working together and supporting one another aligns with their common goals and drives impactful change. The focus on discipline, such as maintaining up-to-date documentation, is crucial for executing tasks with excellence. The message encourages a proactive mindset, where small actions contribute to doing the right thing, ultimately reinforcing their core values. Together, they strive to make a difference by embodying these principles.

The video emphasizes the concept of ownership in the workplace, highlighting that it's more than just fulfilling job responsibilities. It illustrates how caring about daily tasks and their outcomes can significantly impact others' lives. Teamwork is prioritized over rigid job roles, with employees encouraged to step outside their defined positions for common goals. The supportive management team further enhances this sense of ownership, fostering an environment where collaboration thrives.

Laken, a customer service supervisor at Datascan, emphasizes the importance of collaboration in creating impactful change. She manages a team focused on resolving client issues and improving service processes. Laken believes that diverse perspectives and skill sets are essential for driving meaningful change. Her team's core values highlight the significance of working together and being open to one another. Ultimately, she asserts that no challenge is insurmountable when the right people unite.

Kelsey Grolig introduces herself and her role at Datascan, a company dedicated to solving complex business problems. The essence of Datascan's operations lies in its solution-oriented approach, which emphasizes collaboration among team members to tackle challenges. This proactive mindset is deeply rooted in the company's core values, ensuring that the focus remains on finding solutions rather than dwelling on problems.

Richard Schmidt, a product engineering manager at Datascan, emphasizes the importance of focus in aligning the company's vision with personal goals. He highlights that accountability fosters ownership among team members, which is essential for success. Additionally, he stresses the role of discipline in maintaining effective practices, such as thorough documentation.

In the video, Hilary New emphasizes the importance of conversion in driving revenue growth and profit. She argues that simply investing in technology and marketing is insufficient without effectively converting potential customers into actual purchases. New points out that conversion often gets overlooked amidst flashy initiatives, which can distract from the core goal of generating sales. Ultimately, she highlights that focusing on conversion is crucial for achieving business success.

The video discusses the connection between retail excellence and consumer experience, emphasizing that operational excellence encompasses the entire process from start to finish. It highlights the important differences between retail and operational excellence, suggesting that each has its own distinct focus and goals.

In this episode of the Inventory Edge podcast, listeners are introduced to Hilary New, a seasoned leader with a wealth of experience from prestigious brands like Burberry and Pandora. Beyond her professional achievements, Hilary is passionate about running and hiking, and she also coaches the Danish Dragon Abreast team. Her commitment to resilience, empowerment, and community healing shines through in her various roles.

In the first episode of Inventory Edge, Hilary New, a seasoned leader in retail, shares her insights on inventory management and the importance of transformational leadership. She discusses the challenges retailers face, including the need for clear objectives, effective planning, and the integration of technology to enhance operations. Hilary emphasizes the significance of building relationships and engaging employees, especially in a competitive market. She also highlights the role of data in driving operational efficiency and the necessity of aligning sustainability with profitability. As she reflects on her career journey, Hilary expresses her passion for retail and her commitment to helping organizations achieve excellence.

Join Luke Kosman, Global Director of RFID Solutions at Datascan, as he explains why the Auburn University RFID Lab is a critical partner in advancing inventory technology. In this short video, Luke breaks down what RFID really is, how it works, and clears up common misconceptions about the technology. Learn how the Auburn Lab plays a pivotal role in research, education, and cross-industry adoption of RFID—from retail to aviation and beyond. If you're looking to understand the value of serialization and the future of smart inventory tracking, this is the place to start.

Matthew Russell, Director of Retail at the Auburn RFID Lab, shares how the lab is leading the way in real-world RFID implementation, research, and education. With over 20 years of experience and a team of full-time staff and 100+ students, the lab supports retailers through every step of RFID deployment—from defining business requirements to ensuring supplier compliance. This video explores the lab's impact on student development, advancements in machine learning, and the expanding use of RFID beyond apparel into general merchandise, home goods, and more. With inventory accuracy now a critical issue—especially post-COVID—Matthew highlights why RFID adoption is accelerating and how it's helping retailers reach 90%+ accuracy and improve supply chain sustainability.