Podcasts about retail tech

This week on Five Things Friday EU Edition, host Alex from The Retail Podcast is joined by co-host Alexandra Boisson, Retail Tech & eCommerce Specialist at Business France. Together, they explore Europe's retail landscape highlighting game-changing AI innovations, pivotal EU regulatory shifts, and controversial moves by major brands like Zara's parent, Inditex.

What does "secure by default" really mean—and is it enough? In this episode of CyberArk's Security Matters, host David Puner sits down with Scott Barronton, Chief Information Security Officer (CISO) at Diebold Nixdorf, to explore the often-overlooked risks of cloud default settings and how assumptions can lead to vulnerabilities.Drawing on over 25 years in cybersecurity, Scott shares how he balances product and corporate security, leads a global team, and chairs his company's AI steering committee. He discusses the importance of machine identity management, certificate automation, and building security programs that support both innovation and accountability.Plus, Scott reflects on how his passion for travel—including a group trip to Antarctica—informs his leadership style and security mindset.

Send us a textLive from Shoptalk Barcelona, we're switching it up. This episode sees EPAM's Mark Simpson, Director of Global Alliances, take the hot seat as guest host - interviewing Ana Machado da Silva, Senior Head of Product Management & Experience at Boden.They reveal the tech transforming Boden's customer journey, why Shopify is more than a DTC, and how legacy brands are staying relevant in a hyper-digital, AI-fuelled world.If you're in retail, fashion, digital product, or just want to learn how a premium brand like Boden actually makes big transformation stick, this is your one!Here's what you'll learn from this episode:1. Replatforming doesn't have to be painfulBoden recently moved their entire eCom setup to Shopify and Ana shares exactly why they did it and how they made it work. 2. Tech isn't just for the IT team. Ana explains how smart tech choices (like plugging into Shopify's partner ecosystem) mean Boden can move faster, test more, and get features live in weeks, not months! 3. Sustainability beyond the buzzwords.Bowdoin isn't here to greenwash. From factory visits to digital product passports, Ana talks about fashion that's built to last - and why durability is the most underrated sustainability play in retail.4. AI is coming for your customer journey. We're heading into a world where your customer's AI assistant might be doing the shopping. So how do brands show up in those results? It's all about having great product data, strong content, and keeping it REAL.5. Real Customers = Real Feedback = Real SuccessBefore launching their new site, Bowdoin gave 30 loyal customers early access and let them shop like normal. What they spotted? Tiny but important UX hiccups the team had totally missed. Tune in if you're leading a replatforming project, scaling an eCom brand, or just want to stay ahead of what's happening in retail tech!Connect with Markhttps://www.linkedin.com/in/markssimpson/Connect with Anahttps://www.linkedin.com/in/anamacha/Katie Street:https://www.linkedin.com/in/katiestreet/https://www.instagram.com/streetmate/Marketing in The Madnesshttps://marketinginthemadness.buzzsprout.com/https://www.linkedin.com/company/marketing-in-the-madness-podcast/https://www.instagram.com/marketinginthemadness/ Follow Street Agency:https://street.agency/https://www.instagram.com/street.agency/https://www.linkedin.com/company/streetagency/

AWS's Daniele Stroppa, Worldwide Technical Lead for AWS partners in retail, joins us to announce July's retail tech startup of the month: Bria AI. Daniele breaks down why Bria AI is revolutionizing content creation for brands with their visual generative AI platform. Unlike typical text-to-image generators, Bria focuses on commercial value, seamless integration, and fully compliant content creation using properly licensed data. From maintaining brand integrity with "tailor generation" to creating thousands of product images in minutes instead of weeks, Bria AI is solving real enterprise challenges with practical solutions that integrate into existing workflows.

In the first of our 8-part summer series produced in partnership with CommerceNext, our guest is  Ken Pilot—retail executive, tech investor, and host of The Retail Pilot: Leaders & Legends podcast.Ken's legendary career spans decades and includes pivotal roles such as President of Gap Global, Factory Stores at Ralph Lauren, and leadership positions at J.Crew, American Eagle, and ABC Carpet & Home. He takes us behind the scenes of launching Gap Outlet, transforming a single underperforming store into over 100 high-margin locations in just 36 months, ultimately making it the most profitable division at Gap. The conversation then shifts to current macro challenges, particularly tariffs and global sourcing. Ken unpacks the "tariff math" few are talking about, warning that even modest increases could wipe out 10 points of margin, especially for smaller brands without pricing power or manufacturing flexibility. He anticipates a hit to Southeast Asia, outlines strategic moves by companies like Gap to diversify sourcing, and speculates on the economic implications for North American retail.Next, Ken delves into the retail tech landscape, providing a forward-looking perspective on Generative Engine Optimization (GEO), the emergence of natural language search, and how retailers must adapt both on-site and externally to remain visible and competitive. He highlights the companies he's advising and investing in, including "Curated For You" (an AI-driven occasion-based merchandising platform) and "Raspberry AI" (tools that help designers iterate visuals from sketches to campaign-ready assets). He also discusses the creative tension AI can introduce and how forward-thinking teams are adapting.Finally, we examine the potential of Retail Media Networks (RMNs) as an underutilized profit stream, particularly in a high-cost, low-margin environment. Ken balances caution with optimism, emphasizing the need for retailers to experiment, remain agile, and stay laser-focused on the customer and core product offering. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

In the first edition of Omni Talk's new monthly series, Chris Walton and Anne Mezzenga team up with AWS's Daniele Stroppa to spotlight the Retail Tech Startup of the Month—and the inaugural winner is Botify. Learn how Botify helps brands improve discoverability across both traditional and generative search engines by going beyond SEO to optimize content visibility for bots and agents. Discover why Botify's approach is a big win for brands navigating the evolving consumer search landscape, and how it also helps reduce operational costs. Key moments from the interview: 00:00 – Intro to new Omni Talk segment with AWS: Retail Tech Startup of the Month 00:33 – Meet Daniele Stroppa, AWS Worldwide Technical Leader for Retail 01:01 – Daniele's role in retail innovation and partner strategy at AWS 02:07 – First award winner revealed: Botify 02:19 – What Botify does: improving brand visibility across search platforms 02:54 – Why visibility in generative search (Perplexity, ChatGPT) matters 03:37 – How Botify goes beyond traditional SEO 04:06 – Analyzing bot and agent behavior on brand websites 04:23 – Helping brands ensure critical content is discoverable 04:41 – Long-term retail implications: revenue, brand recognition, infrastructure cost savings 05:31 – Congrats to Botify and final thoughts on the startup's impact Music by hooksounds.com #retailtech #StartupOfTheMonth #aws #Botify #omnitalkretail #ecommerceseo #generativeai #retailai #discoverability #digitalcommerce Brought to you in partnership with AWS

Join Omni Talk's Chris Walton and Anne Mezzenga as they sit down with JOOR CEO Kristin Savilia to explore how Joor is transforming the wholesale fashion landscape. Kristin shares exclusive insights on digitizing the buyer-brand relationship, enabling smarter assortment planning, and helping independent retailers thrive globally. Learn how JOOR;s Shopify integration, AI-powered prospecting, and strategic tariff navigation are reshaping the fashion industry for 2025 and beyond. From shrinking shipping windows to a surge in indie retailers, this conversation is a must-watch for anyone navigating fashion's evolving B2B landscape. Key Moments: 00:00 – Intro and welcome back to Kristin Savilia, CEO of JOOR 01:30 – How JOOR digitizes wholesale buying for brands and retailers 02:50 – Overview of JOOR's platform and client base (14K brands, 670K buyers) 04:15 – Surge of independent retailers: From 47% to 62% of GMV 06:00 – Shopify integration: Bridging wholesale with e-commerce and POS 07:45 – How retailers can adapt to market uncertainty using JOOR data 08:50 – Shrinking shipping windows: From 240 to 84 days and dropping 10:15 – Brands respond with curated assortments and evergreen styles 11:40 – How JOOR helps optimize product curation and minimize buyer risk 13:00 – Tariff pressures and pricing strategies: Expect 20% price increases 16:45 – JOOR's "Ready to Ship" event to offload current inventory 18:50 – Leveraging regional assortments for competitive edge 20:00 – Launch of JOOR Discover: AI matchmaking tool for brand-retailer growth 22:00 – 78% reorder rate and 9X better conversion via AI outreach 24:00 – Rise in ChatGPT/Gemini lead generation vs. traditional SEO 26:30 – How DTC brands can expand into wholesale with JOOR 27:40 – Final thoughts and where to learn more at JOOR.com For more information on JOOR, head here: https://www.joor.com/ Access a JOOR Passport Event here: https://www.jooraccess.com/r/passport/ Download the JOOR Whitepaper here: https://resources.joor.com/how-to-tackle-tariffs-and-thrive-this-coming-market-season #fashiontech #wholesaling #retailai #Joor #omnitalk #retailinnovation #fashiontech #shopifyintegration #retailtrends #b2bfashion #retailstrategy Music by hooksounds.com

In this episode of The Digital Executive podcast, Josh Hicks, Senior Technical Sales Engineer at JumpMind, shares his decade-long journey shaping the company's evolution from its startup roots to a retail tech powerhouse. Hicks dives into the development of JumpMind's mobile point of sale platform, used by brands like American Eagle Outfitters and Petco, and explains how his transition from coding to customer-facing roles helped him better understand what clients truly need in scalable, data-driven retail solutions.With deep insights into data architecture, cloud-native tools, and the growing role of AI in retail, Hicks discusses how JumpMind stays ahead of evolving customer expectations. From building resilient platforms to cultivating a culture of excellence, this episode offers valuable lessons for tech professionals and retail leaders alike.Subscribe to the Digital Executive Newsletter for curated strategies, expert perspectives, and industry trends.  Sign up now here. 

The following article of the E-Commerce & Retail industry is: “Beyond Diversity: Women Are Rewriting the Rules of Retail, Tech” by Anabell Trejo, CEO and Co-Founder, Getin. (AA1545)

ON(WARD) FASHION décortique le "Retail Tech for Good" asur WSN, avec :Les RaccommodeursParadigme LizeeCet épisode explore la façon dont la tech stimule la circularité (réparation, seconde main, location) et permet d'optimiser la gestion des stocks dans la mode. Découvrez les coulisses de l'implémentation, la rentabilité de ces modèles et leur impact transformateur sur l'industrie. Un incontournable pour les pros de la mode responsable ! #RetailTechForGood #ModeCirculaire #InnovationDurable Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

In this episode, Andreas Munk Holm is joined by Joe Seager-Dupuy and Mike Martin, General Partners at True, a £ 600 M+ consumer and retail-focused investment and innovation firm, to explore what it means to be a sector specialist in venture—and why that matters more than ever in today's market.They unpack how True brings together deep operational experience, a robust corporate network, and full life-cycle investment—from pre-seed to public markets. This episode offers a masterclass in building durable advantage in venture through network effects, strategic LP engagement, and sector expertise.Here's what's covered:03:14 Founders' Backgrounds and Experiences05:50 Overview of True's Investment Strategy09:02 Sector Specialization in Consumer and Retail12:00 Leveraging Network and Expertise15:09 Investment Decision-Making Process17:59 Ecosystem and Corporate Partnerships21:10 Consumer Market Opportunities24:07 Investment Strategy and Focus Areas27:00 Closing Thoughts and Future Directions

Bevs is transforming how independently owned liquor and convenience stores operate—and in this episode, Jason Vego, co-founder and CEO of Bevs, shares exactly how.If you're searching for ways to modernize your store operations, scale a retail tech startup, or improve inventory management, this conversation is packed with insight. Jason breaks down how Bevs is solving the real problems faced by small-format retailers, from inventory tracking to digital transformation—problems that many store owners and tech founders search solutions for daily.Whether you're a founder building a B2B SaaS company, an operator in the convenience store software space, or simply exploring how AI in retail is reshaping the industry, Jason delivers clarity on product-market fit, startup pivots, and data-driven decision-making. This episode is your shortcut to understanding how to create scalable tools for underserved markets and how to raise smart venture capital while staying grounded in customer needs.

In this episode of Ecommerce Toolbox: Expert Perspectives, Jack Farrell, VP of Ecommerce at PopSockets, takes us behind the scenes of the brand's transformation—from a one-product DTC sensation to a global lifestyle powerhouse. Jack shares eye-opening lessons from APAC's mobile-first, creator-driven markets, breaks down why PopSockets puts profitability before hypergrowth, and dives into how GenAI is reshaping creative strategies for ecommerce teams. If you're focused on scaling smarter, boosting bottom-line results, and staying ahead in a fast-paced digital world, you won't want to miss this one.

Lack of Fashion & Retail Tech Funds:The fashion tech sector raised nearly $3 billion in 2024, yet there's a surprising lack of specialised VC funds focusing on this growing market despite proven exits and significant market potential. In this final guest episode with Rohan Bansal, he chats with Peter on what some of the blind spots are for many investors.The Struggle with Specialised VC Funds:• Generalist VCs lack specialised expertise in fashion industry dynamics and operations.• Traditional investors struggle to build the right networks for strong deal flow and exit opportunities.• An estimated $20-30 billion annual funding gap exists in fashion tech and closing this gap requires collaboration between corporate investors, government subsidies, accelerators and public funding.Connect with Rohan on LinkedIn: linkedin.com/in/rohan-bansal-50328179/--------The show is recorded from Beyond Form, a fashion tech innovation platform. We build, invest, and educate fashion tech entrepreneurs and startups. We'd love to hear your feedback, so let us know if you'd like to hear a certain topic. Email us at podcast@beyondform.io. If you're an entrepreneur or fashion tech startup looking for studio support, check out our website: beyondform.io

We're bringing back one of our favorite conversations — and for good reason: Noibu is a trusted partner of Mejuri. In this episode, we revisit our insightful chat with Rohit Nathany, Chief Product and Technology Officer at Mejuri, the leading fine jewelry brand redefining ecommerce. Rohit dives into how his team transitioned from a custom tech stack to Shopify, launched a loyalty-driven mobile app, and built a high-performing internal tech culture that fuels fast, focused innovation. Whether you missed it the first time or just want a fresh take, tune in for sharp insights on balancing speed, scale, and strategy in modern ecommerce.

Send us a textIn this episode of Pricing Heroes, we speak with Per Sjöfors — also known as The Price Whisperer — and the founder and CEO of Sjöfors & Partners. With over 35 years of executive experience and more than 750 companies advised, Per shares his unique approach to pricing, grounded in behavioral economics, AI-driven insights, and deep market research.We discuss the true impact of tariffs on pricing strategies, the psychological thresholds that influence customer behavior, and why most companies dramatically underestimate how their market perceives value. Per also explains how to avoid the common mistake of adding “tariff surcharges,” how to communicate price increases transparently, and how pricing teams can build resilience in times of uncertainty.Key Topics:Why tariffs don't affect willingness to pay — and what companies must do insteadIdentifying psychological “price walls” to avoid costly volume lossCommunicating price increases with transparency and value framingThe risks of gut-feel pricing and the ethical dilemma of margin paddingUsing behavioral economics to guide modern, data-informed pricing decisionsRecommended Resources:The Price Whisperer: A Holistic Approach to Pricing Power by Per SjöforsThinking, Fast and Slow by Daniel KahnemanMisbehaving by Richard ThalerNudge by Richard Thaler and Cass SunsteinPredictably Irrational by Dan ArielyConnect with Per Sjöfors: LinkedIn: https://www.linkedin.com/in/persjofors/ Website: https://sjofors.com/----------Get your free copy of Get Ready for the Future Of Pricing with our A-Z Guide.You can access all of our Pricing Heroes episodes featuring our interviews with retail pricing experts at https://competera.ai/resources/pricing-heroes.Interested in joining a dynamic community of pricing experts? Check out the Retail Pricing Community on LinkedIn, where you will find a community of professionals sharing their expertise and discussing the latest trends.For more information about AI pricing solutions, visit Competera.ai.

Rohan's journey into the VC industry: Rohan Bansal shares his journey into the venture capital world, sharing how his nomadic childhood across eight countries equipped him with the global perspective crucial for successful investing in fashion and retail tech.What you'll hear about VC investing:• Living in different countries provided Rohan with unique insights into market idiosyncrasies and consumer behaviours.• VC roles are highly competitive:  over 450 applications for each associate position and 40% of new VC hires in 2024 came from startup or tech backgrounds.• Key technologies transforming fashion retail include: AI for shopping personalisation, demand forecasting, and smart factories with IoT solutions for sustainable and cost-efficient production.• Emerging VCs should focus on long-term trends rather than following hype cycles and being a sector specialist could help outperform generalists in terms of investment returns.Connect with Rohan on LinkedIn: linkedin.com/in/rohan-bansal-50328179/Send us a textSupport the show--------The show is recorded from Beyond Form, a fashion tech innovation platform. We build, invest, and educate fashion tech entrepreneurs and startups. We'd love to hear your feedback, so let us know if you'd like to hear a certain topic. Email us at podcast@beyondform.io. If you're an entrepreneur or fashion tech startup looking for studio support, check out our website: beyondform.io

Send us a textIn this episode of Pricing Heroes, we speak with Josh Pollack, President and Principal Consultant at Pollack Retail Solutions. Josh shares insights from his 25+ years of experience in retail strategy, including stints at Sam's Club, Circuit City, ALDI, PetSmart, FullBeauty Brands, and Cabela's. He delves into why merchandising and pricing teams must work in tandem, how to balance short-term margin gains with long-term brand health, and where AI-driven dynamic pricing can either strengthen or undermine customer trust.Key Topics:Blending creativity and data to drive merchandising successThe intersection of pricing, forecasting, and inventory managementWhy tightly integrated merchandising and pricing functions matterNavigating price changes in volatile markets without alienating customersUsing AI responsibly to optimize prices and maintain brand integrityRecommended Resources:The Indicator by Planet MoneyArtificial Intelligence: A Guide for Thinking Humans by Melanie MitchellConnect with Josh Pollack:LinkedIn: https://www.linkedin.com/in/joshua-pollack-81980a1/----------Get your free copy of Get Ready for the Future Of Pricing with our A-Z Guide.You can access all of our Pricing Heroes episodes featuring our interviews with retail pricing experts at https://competera.ai/resources/pricing-heroes.Interested in joining a dynamic community of pricing experts? Check out the Retail Pricing Community on LinkedIn, where you will find a community of professionals sharing their expertise and discussing the latest trends.For more information about AI pricing solutions, visit Competera.ai.

Enjoying the Ecommerce Coffee Break Podcast? Here are a few ways to grow your business: https://ecommercecoffeebreak.com/level-up/ ---In this episode, we dive into how to future-proof your e-commerce strategy with composable commerce. Our guest Natalija Pavić, Senior Director of Product Marketing at Kibo, explains the difference between headless and composable commerce, highlighting how businesses can implement an "integrated composable" approach that allows for incremental innovation without complete platform replacement. Natalija shares insights on how composable commerce enhances customer experiences through better API architecture, enables "Commerce Anywhere" functionality, and provides flexibility for both B2C and B2B use cases. Topics discussed in this episode: Why composable commerce future-proofs e-commerce. What makes composable different from headless microservices. How "integrated composable" adds capabilities without replacing systems. Why API performance is critical for commerce platforms. How composable enables "Commerce Anywhere". Why mid-tier companies can adopt composable with small teams. What B2B dealer portals show about composable flexibility. How AI powers commerce with generative promotions. Why business drivers matter in composable adoption. What makes well-designed APIs key for e-commerce's future . Links & Resources Website: https://kibocommerce.com/ LinkedIn: https://www.linkedin.com/company/kibocommerce/ X/Twitter: https://x.com/KiboCommerce YouTube: https://www.youtube.com/c/kibocommerce Get access to more free resources by visiting the show notes athttps://tinyurl.com/yvyukph8 MORE RESOURCESDownload the Ecommerce Conversion Handbook for store optimization tips at https://tinyurl.com/CRO-ebook Best Apps to Grow Your eCommerce Store: https://ecommercecoffeebreak.com/best-shopify-marketing-tools-recommendations/ Become a smarter online seller in just 5 minutes Our free newsletter is your shortcut to ecommerce success. Every Tuesday and Thursday in your inbox. 100% free. Unsubscribe anytime. Sign up at https://newsletter.ecommercecoffeebreak.com Rate, Review & Follow Enjoying this episode? Help others like you by rating and reviewing my show on Apple Podcasts. Rate here: https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422 Follow the podcast to catch all the bonus episodes I am adding. Do not miss out. Hit that follow button now!

TakeawaysThe retail landscape is rapidly evolving with new technologies.Customer centricity is a key focus for retailers today.AI is transforming how retailers operate and engage with customers.Startups are crucial for innovation in the retail sector.Shoptalk Spring will feature diverse topics relevant to retail.Balancing customer experience with operational efficiency is essential.The "Shark Reef" Startup Pitch highlights emerging retail-tech solutions.Retailers must adapt to changing consumer behaviors and preferences.Networking at conferences can lead to valuable insights and partnerships.Planning and flexibility are key to maximizing conference experiences. Chapters00:00 This Week in Research: New Reports and Data02:14 Shoptalk Spring Conference Overview03:55 Roquan Lucas: Background and Role at Shoptalk06:38 Consumer Behavior and Content Evolution in Retail09:09 Customer Centricity: A Key Theme for Shoptalk Spring11:41 Startup Pitch: Innovations in Retail Technology15:34 Balancing Customer Experience and Operational Efficiency19:26 The Role of AI in Retail Transformation23:21 Maximizing Your Experience at Shoptalk26:37 Conclusion and Final Thoughts More on Shoptalk Spring 2025:For more on the Startup Pitch event, read our ⁠preview report.Essential Guide to Shoptalk Spring 2025: Navigating the Future of Customer-Centric Retail with AI and Unified CommerceRead our Innovator Profiles and look out for our daily coverage of Shoptalk Spring 2025 here.

In today's episode Patrick and Shelli welcome Jay Topper, Chief Customer Officer at Fabric, to discuss his extensive career, leadership practices, and retail trends in 2025. In our wide-ranging discussion, Jay emphasizes the importance of curiosity, self-awareness, and a 'hero culture' within organizations to foster quick and effective change. As an advocate for rapid execution and overcoming complacency, he offers practical advice for leaders to push their teams, but not push them away. Jay unpacks how to strike a balance between speed and thoughtful decision-making to achieve attainable and sustainable successes.(00:23) Welcome Jay Topper(02:15) Jay's Role at Fabric(03:47) Retail Industry Insights for 2025(09:00) Navigating Technology and AI in Retail Tech(14:30) Pushing for Speed in your Teams(23:56) Building a Hero Culture(26:36) Handling Crisis with Levity(29:11) Building Trust in a New Company(41:42) Embracing Impatience(44:31) The Value of Being Proven Wrong(49:02) Closing ThoughtsJay Topper, Chief Customer Officer at Fabric, is a US Army and Coast Guard veteran, who earned a Bachelors degree at the US Coast Guard Academy, and a Masters degree at NYU Tandon School of Engineering. After a decade serving our nation, he's had an exceptional 30 year civilian career, holding technology leadership roles like Chief Digital Officer, Chief Information Officer, Chief Technology Officer at Chico's FAS, FTD, Vitacost, and Rosetta Stone. He hosts his own podcast for Fabric exploring leadership and retail tech, called “Chiefly Digital.”If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Spotify, or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Retail Tech Tips: Creating seamless, interconnected retail ecosystems. by

Retailers face mounting challenges—from rising labor costs to evolving customer expectations. In this episode of Retail Tech Tips, we explore how AI, cloud computing, and data integration are transforming in-store experiences. Featuring industry leaders: - Roy Horgan, Group SEVP Strategy, Marketing & Communications at VusionGroup -Zach Whigham, Associate Director, Retail and Consumer Products at Kyndryl -Trevor Sumner Top Retail Expert Key takeaways from this episode: -AI and computer vision are redefining in-store engagement -Electronic Shelf Labels (ESLs) are driving efficiency at scale -Retailers are moving from theory to action—focusing on ROI-driven solutions VusionGroup is a leader in electronic shelf labels (ESLs) and retail digitalization, helping retailers optimize pricing, promotions, and in-store experiences. Kyndryl is a global IT infrastructure powerhouse, working with retailers to modernize their technology ecosystems for scalability and efficiency. Listen now and stay ahead of the curve.

Welcome to the 73rd episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Sienne Veit, Founder & Chief Product Officer of Invisible Stuff, for an in-depth discussion on her expertise on mobile-first design, AI's transformative role in retail, and the future of product management. Sienne Veit discusses actionable strategies on how to optimize customer journeys, go beyond traditional metrics, and embrace AI for both front-end and back-end retail innovation.

Il retail sta vivendo una trasformazione epocale, in cui il digitale e l’intelligenza artificiale ridefiniscono l’esperienza di acquisto. In questo episodio, Alberto Mattiello esplora i trend tecnologici che stanno rivoluzionando il settore e analizza come queste innovazioni, dal retail computing all’AI generativa nelle supply chain, impatteranno su consumatori e aziende nei prossimi anni.See omnystudio.com/listener for privacy information.

Meaningful change for patients comes from healthcare focused on hospitality. Marcelle Parrish emphasizes the importance of a patient-focused approach in healthcare. She says that studying, understanding, and improving each step of the patient experience is crucial.Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Marcelle Parrish, CCO of ClearChoice Dental Implant Centers. ClearChoice Dental Implant Centers, equipped with innovative technology, serves more than 200,000 patients across the United States through advanced oral treatments that can help lead to better overall health and quality of life. Guest Bio:Marcelle Parrish, Chief Commercial Officer of Clear Choice Dental Implant Centers and Chief Digital Officer of TAG - The Aspen Group, is responsible for developing innovative strategies to deliver business results across the TAG family of brands and reimagine patient experiences.A Kansas City native, Marcelle graduated from Southern Methodist University and attended George Washington University for her MBA. Upon graduating, she embarked on a 25+ year career holding major digital and brand leadership positions at global retail and direct-to-consumer organizations including Johnson & Johnson, eBay, and Ralph Lauren.Timestamps:00:22 - About ClearChoice00:55 - Marcelle's journey04:52 - Hospitality in healthcare07:02 - Design in healthcare10:37 - How ClearChoice leverages technology15:03 - Adapting to consumers26:20 - Future thinking34:57 - Where to find Marcelle35:28 - Sid's takeawaysSponsor:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.Links:Connect with Marcelle on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website

Welcome to the 65th episode of Ecommerce Toolbox: Expert Perspectives – this time, host Kailin Noivo sits down with Jenna Flateman Posner, Founder of Chief Digital Agency, for an in-depth discussion on how AI is reshaping retail. Jenna shares her journey from retail tech to leading digital transformations for major brands. Jenna discusses actionable strategies for aligning technology with consumer needs, from optimizing fraud detection to enabling conversational search. Learn how AI can simplify operations, enhance customer service, and drive profitability while keeping your brand competitive in today's digital-first landscape.

Exciting Episode Alert! Join the Retail Corner Podcast as we chat with Cooper Harris, CEO and founder of Klickly, about leveraging AI for performance marketing. Discover how Klickly's innovative approach drives user clicks, maximizes conversions, and transforms retail experiences. Don't miss this insightful conversation! Tune in now! About our guest, Cooper Harris: Cooper Harris is a California-based entrepreneur and the founder and CEO of Klickly, a data-driven, AI platform that powers distributed commerce. Cooper has won Los Angeles Business Journal's “Innovator of the Year,” InformationAge's Women in I.T. “Entrepreneur of the Year,” was nominated for Google's “Young Innovator” award, L'Oreal's “Digital Woman of the Year,”and was named by Adobe as a “Top Data Thought-Leader” at Cannes, alongside execs at JP Morgan Chase and Burger King. Harris invented a data technology that leverages AI to facilitate distributed commerce on 5M online destinations. This significant innovation creates a significant efficiency in the market – the platform's machine-learning identifies best-fit matches for commerce opportunities and uses sophisticated algorithms to understand the consumer to both promote and power transactions. Cooper has been invited to speak on eCommerce, tech, data, and AI at international summits including the United Nations, CES, Cannes Lions, Money 20/20, SXSW, ShopTalk, Sundance, Los Angeles TechWeek, London Technology Conference, and Jason Calacanis' LAUNCH Scale. Harris speaks on topics including data / A.I. / Retail Tech, fostering women in STEM, and disrupting the status quo using technology and innovation. Cooper also writes about eCommerce, innovation, data and AI, and using tech to change the world. She has contributed to Forbes and HuffPost and has been featured in Inc., Fast-Company, Entrepreneur, Mashable, Women2.0 and more.   Linkedin: https://www.linkedin.com/in/cooperharris/ Website: https://klickly.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: podcast@retailcorner.live

How are AI and edge computing revolutionizing the retail industry? In this episode, Bill sits down with Omar El Gohary, Vice President and General Manager of IoT Solutions at ServiceNow​​. Omar shares how AI and edge computing are transforming retail by optimizing operational efficiencies and reshaping customer experiences. He also delves into the challenges of managing distributed data, the impact of GenAI, and the opportunities for innovation in today's fast-paced retail environment.--------Key Quotes:“ Technology that is use case driven, that brings you benefit, that's where retailers have to go and that's where the benefits lie.”“You do see that retailers that have more robust processes, that have integrated their entire value chain, that are able to act on data and be proactive and not reactive, will definitely have an advantage.”“ One of the key words is how do you reduce the barrier to the adoption of the use cases, right? And that is by having the correct edge device, by having the right data approach and bringing the silos together, and having the right AI components.”--------Timestamps: (04:27) Evolving with technology in retail(06:33) Challenges in digitizing the retail industry(14:38) Technology adoption and its impact on retail(18:00) Breaking down data silos (27:03) Managing distributed data at the edge(39:03) GenAI's role in transforming retail--------Sponsor:Edge solutions are unlocking data-driven insights for leading organizations. With Dell Technologies, you can capitalize on your edge by leveraging the broadest portfolio of purpose-built edge hardware, software and services. Leverage AI where you need it; simplify your edge; and protect your edge to generate competitive advantage within your industry. Capitalize on your edge today with Dell Technologies.--------Credits:Over the Edge is hosted by Bill Pfeifer, and was created by Matt Trifiro and Ian Faison. Executive producers are Matt Trifiro, Ian Faison, Jon Libbey and Kyle Rusca. The show producer is Erin Stenhouse. The audio engineer is Brian Thomas. Additional production support from Elisabeth Plutko.--------Links:Follow Omar on LinkedInFollow Bill on LinkedInReimagining Intelligent Modern Retail: Redefining the Retail Experience for TomorrowLearn more about ServiceNow: https://www.servicenow.com/industries/retail.htmlhttps://www.servicenow.com/products/retail-operations.htmlhttps://www.servicenow.com/company/media/press-room/now-assist-ai-industry-solutions.html

In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and Chad Lusk discuss 2024's Retail Awards. In this short they explore which retail technologies and trends fell short of expectations in 2024, including device AI's premature rollout, the cost-prohibitive nature of smart carts, and Target's overemphasis on CarPlay integration. Learn why these technologies failed to meet expectations and what it means for retail innovation. 0:04 - Discussion of tariffs as overhyped trend 0:56 - Analysis of Caper Cart limitations 1:34 - Debate over smart cart value proposition 2:02 - Device AI's premature implementation 2:27 - Comparison to early tech adoption risks 2:59 - Target's CarPlay integration critique 3:13 - Digital growth comparison with competitors #retail #retailtrends #retailstrategy For the full episode head here: https://youtu.be/iyNND1vZe7A

In the latest edition of Omni Talk's Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group David Ritter and Chad Lusk discuss 2024's Retail Awards. In this short, they explore the groundbreaking retail technologies of 2024, including Walmart's invisible barcode implementation, the rise of in-store robotics, innovative marketplace platforms, and smart loyalty-based theft prevention solutions. Learn how these technologies are reshaping retail operations and customer experience. Key Moments: 0:14 - Discussion of in-store robotics and automation 0:32 - Analysis of Simbe's $500M funding round 1:06 - Impact of robotics on back-of-house operations 1:44 - Introduction of invisible barcode technology 2:16 - Self-checkout improvement potential 3:14 - Marketplace platforms analysis 4:09 - Walmart's loyalty-based theft prevention solution 5:02 - Customer experience implications 5:24 - Loyalty program benefits discussion #retailnews #retailtrends #retailstrategy For the full episode head here: https://youtu.be/iyNND1vZe7A

Welcome to Omni Talk's Retail Daily Minute, sponsored by Microsoft, Ownit AI and Mirakl. In today's Retail Daily Minute:Walmart launches a pilot program equipping store associates with body cameras for worker safety, marking a significant shift in retail security measures.Conagra Brands becomes the first major food company to specifically target GLP-1 medication users with new "GLP-1 friendly" labels on their Healthy Choice meals.Best Buy Canada expands its retail media network to include non-endemic brands, allowing companies like HelloFresh and DoorDash to present personalized offers during checkout.Stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!

Send us a textIn this episode of Pricing Heroes, we sit down with Dr. Markus Husemann-Kopetzky, founder and managing director of the Price Management Institute, a boutique consultancy specializing in price management and price communication. As a senior research fellow, university lecturer, and advisor with more than a decade of experience in management and consulting roles, including over five years at Amazon as a senior manager of pricing and business analytics, Markus brings unique insights from both academic and practical perspectives. Some of you may know him as the author of the Handbook on Psychology of Pricing.We invited him to discuss his latest report: “Data-based decision-making in retail & e-commerce,” which compiles actionable insights from a survey of more than 200 retail executives.Recommended ResourcesFor pricing professionals looking to deepen their knowledge, Markus recommends:Getting Price Right by Gerald SmithThe Expert Guide to Retail Pricing by Kiran Gange----------Get your free copy of Get Ready for the Future Of Pricing with our A-Z Guide.You can access all of our Pricing Heroes episodes featuring our interviews with retail pricing experts at https://competera.ai/resources/pricing-heroes.Interested in joining a dynamic community of pricing experts? Check out the Retail Pricing Community on LinkedIn, where you will find a community of professionals sharing their expertise and discussing the latest trends.For more information about AI pricing solutions, visit Competera.ai.

TakeawaysAI is significantly changing how retailers approach merchandising.The Retail Innovation Center at UT Dallas aims to bridge academia and industry.Students are increasingly interested in venture capital and entrepreneurship.Entrepreneurs often underestimate the challenges of starting a business.The venture capital landscape is showing signs of recovery after a tough period.Successful startups often demonstrate clear product-market fit before scaling.Investors are looking for capital-efficient business models in retail tech.Over-optimism can lead to common pitfalls for entrepreneurs.Case studies are becoming essential in investment pitches.Dallas is a hub for retail innovation and successful brands. Chapters00:00 This Week at Coresight Research: Discover New Reports02:24 AI's Impact on Retail Merchandising05:43 Retail Innovation Center at UT Dallas08:08 The Role of Students in Venture Capital10:04 Challenges in Entrepreneurship and Funding12:54 The Evolution of Venture Capital14:47 AI Strategies and Market Fit16:14 Investing in Hardware vs. Software18:39 Scaling Startups and Investment Thesis20:34 Common Mistakes in Startups22:00 The Shift Toward Case Studies in Pitches24:22 First-Time vs. Serial Entrepreneurs26:18 The Advantage of Being in Dallas27:45 Transitioning from Accelerator to VC29:11 Future of Retail Tech Companies30:36 Collaboration Opportunities at UT Dallas31:35 Analyst Corner: Retail Navigator ReportDownload the Market Navigator: US Retail and E-Commerce from Coresight Research. 

Joining us for a special bonus episode recorded live in the Scratch Event DJs remote podcast studio during RevTech Ventures annual summit is RevTech's very own David Matthews. David shares his deep experience with early stage investing in retail technology and shares exciting news about a new fund his firm is launching.Promotional consideration for this episode was provided by RevTech Ventures. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

Brian describes how Racetrac has evolved to fill the needs of the modern consumer. He and Sid discuss the importance of technology in maintaining operational efficiency, and how to deliver a consistent customer experience.Welcome to Elevating Brick and Mortar. A podcast about how operations and facilities drive brand performance.On today's episode, we talk with Brian Nay, Director of Field Services at RaceTrac. Racetrac, a family-owned company, owns and operates more than 550 RaceTrac gas and convenience store locations across seven southern states, and more than 200 RaceWay stores in 12 states across the Southeast.Guest Bio:After starting his Racetrac career in the stores, Brian worked his way up through the operations arm of the business before moving to the corporate office in the support center. There he ensured the success of the work order management system, and looked for new features to roll out. He now works in the Director position to work closely with store support teams to make sure brick and mortar maintenance runs smoothly.Timestamps:00:26 - All about Racetrac01:31 - Brian's journey03:14 - Maintaining a brand promise05:13 - Building customer loyalty10:40 - How operations ensure consistency17:31 - How to manage cost, but have quality19:21 - Attracting skilled technicians22:45 - The importance of evolving 33:07 - Brian's advice for the industry36:14 - Where to find Brian36:33 - Sid's takeawaysSPONSOR:ServiceChannel brings you peace of mind through peak facilities performance.Rest easy knowing your locations are:Offering the best possible guest experienceLiving up to brand standardsOperating with minimal downtimeServiceChannel partners with more than 500 leading brands globally to provide visibility across operations, the flexibility to grow and adapt to consumer expectations, and accelerated performance from their asset fleet and service providers.Links:Connect with Brian on LinkedInConnect with Sid Shetty on LinkedinCheck out the ServiceChannel Website

There is continued interest in AI and next-gen commerce in the retail industry, with startups in these areas still receiving funding.Startups face challenges in getting traction and convincing retailers to do trials and proof of concepts.Retailers are looking for data-driven insights and actionable insights that they can generate themselves.Returns are a significant issue in e-commerce, and reducing returns is a priority for retailers.Regulation is driving innovation in specific sectors and geographies.Startups should focus on the problem they are solving and make their messaging simple and clear.Instead of doing proof of concepts, startups can offer intro pricing or guarantees to make it easier for retailers to say yes.The relationship between startups and corporates is evolving, with corporates seeking innovation and startups needing to be flexible in their approach.Simplicity and storytelling are important in telling the startup's story and getting recognized in the market.Startups should adopt a test and learn mentality and be open to trying different sales and marketing approaches.

Join us on Cloud and Clear, SADA's cloud transformation podcast. This episode features leaders from Revionics and Google Cloud discussing the transformative impact of AI in retail. Discover how AI enhances customer experience, optimizes pricing, and drives operational excellence. Learn about the role of Google Cloud in powering these advancements and get insights into the future of AI in retail. Take advantage of this insightful conversation. Like, share, and subscribe for more!  

Welcome to a special bonus episode of the Remarkable Retail #podcast, recorded live in Barcelona at Shoptalk Europe. Our guest is the talented and dynamic  Maryam (Mary) Ghahremani, CEO of Bambuser.    Together, we delve into the future of global retail and commerce, focusing on the video platforms and merchandising that is revolutionizing the shopping experience for millions worldwide and here in North America.  Mary also shares her leadership insights and lessons learned about balancing day-to-day operations with innovation, the challenges of starting and growing a tech company, and the importance of building a talented team and securing funding. This episode is brought to you by Bambuser, our promotional partner for Shoptalk in Las Vegas and Barcelona. About Maryam:“Mary” is a serial entrepreneur and the proud CEO of Bambuser. She took over as CEO of Bambuser in 2018 post-IPO and is the brain behind the company's successful transformation to becoming the world's first truly global Live Shopping SaaS provider. Maryam has extensive experience within the media and startup industry with a proven track record in entrepreneurship, sales and marketing. She has held various executive positions in numerous corporations and has founded or co-founded a number of successful businesses. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

On Episode 725 of WHAT THE TRUCK?!?, Dooner is joined at the desk by Covenant's vice president of sustainability, Matt McLelland. Covenant has just released its Corporate Social Responsibility Report, and McLelland is here to break it down. We'll find out how they're collaborating with customers, suppliers and industry partners on meeting carbon reduction goals and embracing innovative solutions in the “messy middle” of decarbonization. Can semitruck charging go wireless? That's InductEV's mission. We'll learn from Dave Dealy how inductive charging works, who is using it, what future potential it has and if it can keep up with the heavy demands of our space. More data, more problems. That's why SoapBox has built a centralized hub for consolidating e-commerce and wholesale fulfillment operations for shippers and 3PLs. We'll dive into the founder's story with Danny He and we'll find out what the issues are and how SoapBox is solving them.. Plus, market update; more squats across America; robot dogs vs. stairs; and more. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

On Episode 725 of WHAT THE TRUCK?!?, Dooner is joined at the desk by Covenant's vice president of sustainability, Matt McLelland. Covenant has just released its Corporate Social Responsibility Report, and McLelland is here to break it down. We'll find out how they're collaborating with customers, suppliers and industry partners on meeting carbon reduction goals and embracing innovative solutions in the “messy middle” of decarbonization. Can semitruck charging go wireless? That's InductEV's mission. We'll learn from Dave Dealy how inductive charging works, who is using it, what future potential it has and if it can keep up with the heavy demands of our space. More data, more problems. That's why SoapBox has built a centralized hub for consolidating e-commerce and wholesale fulfillment operations for shippers and 3PLs. We'll dive into the founder's story with Danny He and we'll find out what the issues are and how SoapBox is solving them.. Plus, market update; more squats across America; robot dogs vs. stairs; and more. Watch on YouTube Check out the WTT merch store Visit our sponsor Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

In this exclusive interview recorded live from the Ownit AI booth at CommerceNext 2024, Mara Sirhal, Chief Merchant and Brand Officer at Saks OFF 5TH, shares insights on the power of off-price luxury and how the company delivers attainable aspiration to its customers. With a career spanning nearly two decades at Macy's and Bed Bath & Beyond, Mara discusses the importance of vulnerability and being "selfish" in driving one's career forward. Mara emphasizes the emotional experience that Saks OFF 5TH provides, offering incredible deals on aspirational brands, especially during times of macroeconomic pressure. She also touches on the value of staying curious about new retail technologies and building relationships in the industry. Discover how Saks OFF 5TH is navigating the evolving retail landscape and delivering value to its customers in this engaging conversation.

How can a fashion-forward brand like Steve Madden redefine the intersection of style and technology? In this episode of the Tech Talks Daily Podcast, I'm live at Cisco Live, engaging with Steve Madden's top tech minds: Kamran Siddique, VP, CISO & Head of Infrastructure, and Nitin Srivastava, Director of IT Infrastructure & Operations. We delve into the dynamic world of retail technology and explore how Steve Madden, a brand celebrated for its trendy footwear and accessories, leverages cutting-edge technology to enhance customer experiences worldwide. Despite its traditional association with fashion rather than tech, Steve Madden is making significant strides in integrating technology into its operations, particularly with its recent shift to a new SaaS-based POS system designed for iPads. During our discussion, Kamran will share insights on the crucial security measures Steve Madden prioritizes to protect customer data and ensure transaction integrity. We'll uncover how the brand maintains a balance between robust security protocols and a seamless user experience, especially in high-traffic retail settings. Furthermore, Kamran will reflect on the evolving role of a CISO in the retail sector, particularly as digital and SaaS-based solutions become more prevalent. We will also hear about the challenges of aligning IT infrastructure with broader business strategies and the metrics that are pivotal in evaluating the effectiveness of IT security and infrastructure efforts. Join us as we uncover the technological pulses behind a global fashion giant at one of the biggest tech events of the year. After listening, what do you think are the biggest tech challenges facing the retail industry today? Share your thoughts and join the conversation.

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Sanjeeth Cherian, Head of Product Strategy and Business Operations at Walmart Commerce Technologies, shares insights on the company's journey to offer innovative retail technology solutions to retailers worldwide. As part of the founding team, Sanjeeth discusses the challenges and opportunities of building a SaaS platform that leverages Walmart's extensive experience in e-commerce, store operations, and supply chain. Sanjeeth highlights the importance of customer feedback in shaping product development and the key benefits of their offerings, such as route optimization, which addresses supply chain disruption, cost reduction, and carbon footprint reduction while providing flexibility to retailers. Discover how Walmart Commerce Technologies is positioning itself within the retail tech ecosystem and driving digital transformation through a platform play approach in this engaging conversation. Sponsored Content

March 14, 2024 | FM Capital's Mark Norman talks retail tech, mobility investments by Automotive News

Join us on this enlightening episode of our podcast as we delve into the dynamic world of retail. This discussion navigates the transformative journey of retail in the age of GenAI, revealing how the sector is evolving post-pandemic and adapting to the digital era. Tune in as our experts break down key concepts from the National Retail Conference (NRF) and explore the impact of digital natives on the retail landscape. From the integration of 'Old fashioned' AI to the implementation of unified commerce strategies, get some insight into how retailers are merging online and offline experiences to create a seamless customer journey. We also discuss the modern store experience, touching upon the evolution of self-checkout systems and the role of empowering retail associates in this new paradigm. Tune in to gain a comprehensive understanding of where the retail industry is headed and how GenAI is playing a pivotal role in shaping its future.   Don't forget to LIKE, SHARE, & SUBSCRIBE! ✅  

On episode 672 of WHAT THE TRUCK?!?, Dooner is talking to FreightWaves' Rachel Premack about how the Red Sea conflict has massively changed shipping outlooks, costs, timelines and supply chain security. Tecsys' Guy Courtin tells us how their Shopify-powered order management system is helping transform Canadian fashion retailer Eclipse Stores' supply chain. Loyalty Logistics' Sean Laidacker talks about reducing carbon footprints and bringing back trust to the industry. FreightWaves' John Kingston has breaking news on a decision in the Forward Air-Omni case.  Plus, freight gets a new magazine; Flexport gets funding from Shopify; the Zyn craze; project44 v. FourKites; transforming Chinese restaurants; and more.  Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

On episode 672 of WHAT THE TRUCK?!?, Dooner is talking to FreightWaves' Rachel Premack about how the Red Sea conflict has massively changed shipping outlooks, costs, timelines and supply chain security. Tecsys' Guy Courtin tells us how their Shopify-powered order management system is helping transform Canadian fashion retailer Eclipse Stores' supply chain. Loyalty Logistics' Sean Laidacker talks about reducing carbon footprints and bringing back trust to the industry. FreightWaves' John Kingston has breaking news on a decision in the Forward Air-Omni case.  Plus, freight gets a new magazine; Flexport gets funding from Shopify; the Zyn craze; project44 v. FourKites; transforming Chinese restaurants; and more.  Watch on YouTube Subscribe to the WTT newsletter Apple Podcasts Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

In this one of the final episodes of the Digital Supply Chain podcast, I had the pleasure of speaking with Ram Venkataraman, the CEO of Kibo Commerce. We delved into the fascinating world of composable commerce platforms and their transformative role in today's digital landscape.Ram shared his expert insights on how Kibo's cutting-edge, microservices-based architecture is revolutionising the way businesses approach e-commerce and order management. He emphasised the importance of agility and adaptability in digital transformations, especially in the ever-evolving B2C and B2B sectors.One of the key highlights was our discussion about improving customer experience through innovative inventory management and forecasting techniques. Ram explained how Kibo's platform enhances visibility and predicts demand, ultimately reducing stockouts and improving efficiency.We also touched on the emerging trends in supply chain management, including the increasing role of AI and machine learning in automating and optimising business processes. Ram's perspective on the future of digital supply chains, particularly in the context of sustainability and efficiency, was particularly enlightening.Whether you're a seasoned professional or just curious about the future of commerce, this episode is packed with valuable insights and forward-thinking strategies. Join us for a deep dive into the world of digital transformation with Kibo Commerce!And don't forget to check out the video version of this episode on YouTube.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Lorcan Sheehan Krishna Kumar Christophe Kottelat Olivier Brusle Alicia Farag Joël VANDI Luis Olavarria And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn. If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

Jan. 4, 2024 | $1 Chevy Tahoe prank sends up red flags for retail tech and ChatGPT by Automotive News