Podcasts about sustaining

James Harpur's new book, "Dazzling Darkness: The Lives and Afterlives of the Christian Mystics", begins with an account of a mystical experience that happened to him - “an implosion of light”, as he describes it. That led to his book, Dazzling Darkness, in pursuit of the path that leads to ultimate reality: God.Mark Vernon's new book, "Awake! William Blake and the Power of the Imagination", is the result of Mark's engagement with his local mystic, William Blake, as well as practices based on encounters and texts including The Cloud of Unknowing.In this conversation they explore the nature of mystical experience, as well as the mystics that speak powerfully to them, from Saint Columba to William Blake, via Marguerite Porete and Teresa of Avila, Ramana Maharshi and Krishnamurti.For more on James's book, Dazzling Darkness - https://www.hurstpublishers.com/book/dazzling-darkness/For more on Mark's book, Awake! - https://www.hurstpublishers.com/book/awake/0:00 Two books on mysticism!01:55 James's mystical experience07:00 Mark's encounter through contemplative practice11:58 The Irish mystics that speak to James18:00 Living the porous life22:49 Mysticism after monasticism29:30 Church life and mystical life32:01 Seeking spiritual directors33:00 The voice of Krishnamurti40:32 The presence amidst the diversity42:30 What happens after the ecstasy?52:00 Sustaining the double vision

How do you keep your AI agent accurate when the product changes every week? Bobby Stapleton, Senior Director, Human Support, Intercom, chats with Ruth O'Brien, Senior Director, AI Support, Intercom, about how Intercom's support team maintains 75%+ resolution rates - from the processes behind new product launches to the culture of continuous improvement across both AI and human teams.Watch on YouTube: https://youtu.be/7poemldqBjc?si=DQ8C4Z_0aqzLbzccFollow the peoplehttps://www.linkedin.com/in/ruthieob/https://www.linkedin.com/in/bobbystapleton/NewsletterSign up for The Ticket on LinkedIn: A newsletter bursting with insights and advice for support leaders who are navigating the shift to AI-first CS. https://www.linkedin.com/newsletters/the-ticket-7158151857616355328/Check out our /ideas podcast: https://youtu.be/GPkDfauTz6I?si=oFDgt6Phe4jBG0ZUFollow The Ticket podcast:Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731Spotify: https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9YouTube: https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVFRSS Feed https://art19.com/shows/inside-intercomSay hiLinkedIn: https://www.linkedin.com/company/intercom/X: https://x.com/intercomhttps://www.fin.aiSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

#202. In this solo episode, I'm breaking down everything I've learned from 10 years of creating content online — from blogging in 2016 to building a six-figure brand today. Whether your goal is to become a full-time influencer or just earn some extra income on the side, this episode is your permission slip to start. We'll talk pivots, sustainable growth, the real ways people make money online (even with a small audience), and why you don't need to be famous to build something powerful. If you've ever thought “I could do that…” — you can. Here's how. FOLLOW PAYTON:https://instagram.com/paytonsartain https://www.tiktok.com/@paytonsartain https://youtube.com/c/paytonsartainhhhttps://amazon.com/shop/paytonsartain https://pinterest.com/paytonsartain SUBMIT TO NOTE TO SELF:→ Ask P: Advice Column: https://forms.gle/avvSu4ibYygZP5rq8 → Simple Pleasures: https://forms.gle/PFmEU9BFRtyE7Dt57 → Your ICKS: https://forms.gle/pgcr9LhmyyvyAyVk7→ Most Embarrassing Stories: https://forms.gle/qpZBp9bxdcH77Utf8→ Little Acts of Love: https://forms.gle/ReEoo6HBoC4QspQs9→ Juicy Confessions: https://forms.gle/Uuz5KdUkC4c3NnFw5Episode Sponsors:Give your summer closet an upgrade—with Quince. Go to Quince.com/payton for free shipping on your order and three hundred and sixty-five-day returns.Produced by Dear MediaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What if you could eat the healthiest meat on the planet while helping the environment? Jake Muise is the CEO and founder of Maui Nui Venison, and joins me to talk about sustainable food and the future of nutrient density. We talked about the overpopulation of Axis deer in Hawaii, the cyclical die-off they experience without predation, solving complex problems, the secret to sustaining high-level output, harvesting at night, nutrition of place, sharing with community, and much more.Maui Nui Venison (The Healthiest Red Meat on the Planet)mauinuivenison.com/stevenChilipad (Don't Lose Sleep this Summer)Get 20% off any Chilipad sleep systemNADS (Organic Cotton Underwear)Use code STEVEN for 15% offSupport the Podcast Directlypatreon.com/somethingdiffpodShow Notes:  thenuggetclimbing.com/episodes/jake-muiseNuggets:(00:00:00) – Intro(00:01:07) – Axis deer(00:04:21) – A food resource(00:06:56) – Volleyball & performance(00:11:07) – Jake's intro to hunting(00:12:37) – Drought & die-off(00:16:03) – Tracking animals & finding balance(00:30:05) – Paying cattle ranchers(00:36:48) – Harvesting at night(00:46:58) – Nutrition of place(00:54:05) – The future of nutrient density(00:56:20) – Sustaining high-level output(01:01:13) – Sharing with community(01:06:58) – Hope for the future(01:11:29) – Wrap up

As we come toward the end of David's story in 2 Samuel, we now listen to David's song of thanksgiving as he reflects on God's grace toward him over his life.

What does it take to run one of the top-performing machine shops in the country? In this episode of MakingChips, we sit down with Kevin Bowling, COO of Major Tool & Machine, to find out exactly what drives their success—and why it all starts with people. Kevin isn't just leading a massive operation with 670,000 square feet of manufacturing space and machines that can turn parts up to 40 feet in diameter—he's cultivating a culture of excellence, servant leadership, and continuous improvement. From daily standups to custom-built software tools that empower employees to submit (and track) improvement ideas, Kevin shares how his team fuels a winning environment. We talk about how Major Tool keeps scrap rates under 1.6%, mitigates multi-million dollar risks, and engages machinists in everything from quoting to process design. But more than that, Kevin reveals why trust, gratitude, action, growth, and excellence aren't just words on a wall—they're the foundation for shop floor performance. Whether you're running a 3-person shop or leading hundreds, this conversation is packed with ideas you can apply to raise the bar. Because when leadership is intentional and people are empowered, that's when you start making chips—and making money. Segments (0:00) Nick ditches the t-shirt to interview like an adult (0:47) Will we see you at Top Shops 2025? (1:51) Paul shares insights from a woodworking leadership forum (3:50) Introducing Kevin Bowling from Major Tool & Machine (7:40) Overview of Major Tool's massive facility and machine capabilities (12:41) Building culture through employee-led process design and daily Kaizen (16:24) How culture drives retention—Kevin's team gives Cadillacs at 50 years (18:00) Inverted org charts and servant leadership in practice (19:32) Custom software and dashboards built around the floor's needs (22:39) Grow your top and bottom line with CLA (25:05) Aligning improvement ideas with key business KPIs (26:50) Making the scoreboard visible: everyone should know if they won today (29:48) KPIs that drive engagement and performance (31:25) Major Tool's five core values: Trust, Gratitude, Action, Growth, Excellence (35:08) Managing massive parts and multi-million dollar risk (39:45) Everything is scalable—even if you're just starting out (41:13) Real-world Kaizen: from newspaper boards to software tickets (44:25) Why every initiative must start with defining the current state (46:21) Sustaining improvements through standard work (47:39) Integrated systems, employee engagement, and long-term culture (50:22) Let Hire MFG Leaders make your next hire smooth and seamless Resources mentioned on this episode Will we see you at Top Shops 2025? Grow your top and bottom line with CLA Let Hire MFG Leaders make your next hire smooth Major Tool & Machine Virtual Tour of Major Tool Connect with Kevin on LinkedIn PFMEA risk management Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Joshua 14:11 CEVI'm just as strong today as I was then, and I can still fight as well in battle.

It's Time To Smile. January 15, 1941. Red net. Sponsored by: Ipana, Sal Hepatica. Eddie's opening monologue is about winter sports and skiing. Dinah Shore sings, "Number Ten, Lullaby Lane." Eddie is in charge of his own motion picture company and guest Phil Harris is going to star in his next picture. Eddie Cantor, Dinah Shore, Cookie Fairchild and His Orchestra, Phil Harris, Harry Von Zell (announcer).Love Story. August 13, 1937. Program #21. MacGregor and Sollie syndication, RCA transcription. "Devil Wind". Sponsored by: Music fill for local commercial insert.Radio Guild. April 13, 1940. Blue Network. "The Ineffable Essence Of Nothing". Sustaining. "A fantasy for radio." A truly creative experiment in radio drama, and thoroughly enjoyable. A man walks through an enchanted doorway into his own future. The script was broadcast twice previously in 1938, "the second performace in its second version.". Ian Martin, Ian MacAllaster, Ranald MacDougall (writer), Eric Dressler, Howard Smith, Harry Nevel, Lotte Stavisky, Kay Lee, Gene Hamilton (? announcer)Rogers Of The Gazette. June 10, 1953. CBS net. Sustaining. Will is planning to write a story about Lance O'Neill, Illyria's famous artist, despite the opposition of the powerful Mrs. Hannibal. No music cues. The date above is possibly the recording date, July 8, 1953 is possibly the broadcast date. See cat. #65176 for the final show with music cues. Will Rogers Jr., E. Jack Neuman (writer), Georgia Ellis, Parley Baer, Byron Kane, John Dehner, Mary McGovern, Howard McNear, Bob Lemond (announcer), Norman Macdonnell (producer, director), Walter Brown Neuman (writer).Rocky Fortune. February 16, 1954. NBC net. "One Husband Too Many". Sustaining. Fine cops and robbers with Frank in a straight non-singing role. Well-written and fine Sinatra. A case of too many husbands after Rocky is hired by a beautiful woman to kill her husband...for $5000!. Frank Sinatra, Betty Lou Gerson, Barney Phillips, Norm Sickle (writer), Andrew C. Love (director), John Stevenson, Maurice HartSuspicion_1935_e001_Double_CrossThe Shadow. September 26, 1937. Mutual net. "The Death House Rescue". Sponsored by: Blue Coal. The first show of the series with "The Shadow" as a force against crime and not just a phantom announcer. Just before an innocent man is to be executed for murder, The Shadow uses mental telepathy to get the goods on the real killers. A good show with an intelligent plot. Orson Welles, Agnes Moorehead, William Johnstone, Jeanette Nolan, Ray Collins (triples), Paul Stewart, Elia Kazan, Everett Sloane (quadruples), Paul Huber (commercial spokesman), Frank Readick (opening and closing voice), Arthur Whiteside (announcer), Edward Hale Bierstadt (writer), Elsie Thompson (organist), Clark Andrews (producer), Martin Gabel (director), Edith Meiser (story editor), Walter B. Gibson (story consultant), J. R. Poppele (sound engineer), Thomas Coffin Cooke (commercial spokesman, as "John Barclay"), Walter Gibson (writer). TOTAL TIME: 2:53:47.643SOURCES: Wikipedia and The RadioGoldindex.com

The Cause Indonesia is called to preach the gospel of grace and Jesus-finished work

In this episode, Trace Blackmore welcomes back Tom Hutchison, Chairman of the Board, HOH Water Technology, to reflect on what it really takes to step out of day-to-day leadership—and do it well. As a multi-decade leader in water treatment, Tom shares the personal, professional, and organizational insights that shaped his transition from CEO to chairman and what it means to lead a business into its next generation.  From early succession conversations to the unspoken anxieties of staff, Hutch offers a rare look behind the curtain of legacy-building in industrial water treatment. And as private equity plays a growing role in the industry, Tom unpacks the very real choices facing owners and teams alike—with clarity and compassion. Navigating Leadership Through Change  Tom begins by describing the decision to shift from day-to-day leadership to a board-level role. He reflects on the emotional weight of that process and the internal work required to detach his identity from his title. Rather than clinging to authority, he outlines the importance of trust and letting emerging leaders find their voice—even when it means they'll make different decisions.  He also highlights the human cost of poor planning. “Death,” as Tom puts it bluntly, “is not a strategy.” Waiting too long or failing to mentor successors doesn't just disrupt the business—it risks unraveling everything you've built. Succession Planning and Cultural Continuity  Trace and Tom dive into the mechanics of succession planning—not just from an ownership perspective, but a cultural one. Tom explains how HOH built an internal environment where values weren't just posted on the wall but deeply lived. This foundation allowed the company to navigate major transitions, including its eventual move into private equity, without losing its identity.  He also warns about the consequences of delayed planning. Waiting too long, he says, puts the business, its people, and its principles at risk.    Preparing for Private Equity—Without Losing Yourself  One of the most practical parts of the conversation centers on HOH's private equity journey. Tom shares how they vetted buyers not just for financial capacity, but for cultural alignment. He outlines how his team clarified their mission and values before the deal, which ultimately helped preserve their vision after the transition.  Rather than resist change, HOH treated the shift as an opportunity to reinforce their core—while expanding their reach.   The Long Arc of Legacy  Tom closes with a powerful meditation on leadership legacy. He explains that real legacy isn't about being remembered—it's about ensuring the business can thrive without you. He challenges listeners to think beyond titles, financial outcomes, or even strategy, and focus on the enduring impact of culture, mentorship, and examples.  Trace echoes this with a reminder that great leaders not only lead—they leave well. If you're leading a team, planning your exit, or preparing the next generation of leadership, this episode is a must-listen.  To take this conversation further, download the Discussion Guide located in the Connect with the Guest section of the show notes. Stay engaged, keep learning, and continue scaling up your knowledge!   Timestamps  02:46 – Opening the episode, Trace reflects on the concept of the “butterfly line”—that uncomfortable but powerful moment right before growth happens  07:10 – Water You Know with James McDonald  09:08 – Upcoming Events for Water Treatment Professionals 11:49– Guest Intro: Tom “Hutch” Hutchison Returns  12:35 – Stepping Down in 2020: How the Pandemic Helped  17:17 – Private Equity's Growing Role in Water Treatment  20:04 – The 5 Ownership Transition Paths 36:01 – Your Company is an Asset, not just a Job  42:00 – A New Mission: To Encourage and Inspire    Quotes  “The longer you put it off, the fewer options you have. And probably, the more unsettled your employees might be.”  “You don't have to suffer for the first time alone. If someone's already done it, learn from them and do it better.”  “Business is both a job and an asset. If you only treat it as a job, you're leaving value on the table.”  “I think I'm still figuring it out—but in this next season, I want to encourage and inspire.”  “You can start at step five if someone else already figured out the first four—just polish it and give it back.”    Connect with Tom Hutchison  Phone: +18474367403  Email: hutch@hohwatertechnology.com  Website: HOH Water Technology - Water Treatment Solutions  LinkedIn: https://www.linkedin.com/in/thomasfhutchison/   Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned  Alexander Hamilton by Ron Chernow  Halftime: Moving from Success to Significance by Bob P. Buford  Harry Potter Paperback Box Set (Books 1-7) by J.K. Rowling  King: A Life by Jonathan Eig  Strong and Weak: Embracing a Life of Love, Risk and True Flourishing by Andy Crouch   The Ideal Team Player: How to Recognize and Cultivate The Three Essential Virtues (J-B Lencioni Series) by Patrick M. Lencioni  The Lord of the Rings: 50th Anniversary, One Vol. Edition by J.R.R. Tolkien  The Little Liar: A Novel by Mitch Albom    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  166 The One Where We Celebrate Halloween   325 Rising Together: Conquering Challenges through Collective Support 127 The One With Tom Hutchison   Water You Know with James McDonald  Question: What is defined as the acid-absorbing property of water?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Hello,Kindly listen to the teaching titled SUSTAINING YOUR LOVE FOR CHRIST AMIDST EVIL (Revelation 2:12-13) by Mrs. Prossy Komuhimbo from the Lunch Hour service of Friday, 27th June 2025

Hello,Kindly listen to the teaching titled SUSTAINING YOUR LOVE FOR CHRIST AMIDST EVIL (Revelation 2:12-13) by Mrs. Prossy Komuhimbo from the Lunch Hour service of Friday, 27th June 2025

Summary In this episode of the Customer Service Revolution podcast, John DiJulius discusses the importance of the Customer Experience Action Statement and its role in transforming organizational culture. He explains how this statement serves as a guiding principle for employees in their interactions with customers, emphasizing the need for actionable and measurable goals. The conversation delves into the structure of the statement, the three pillars that support it, and provides examples from various organizations. John also highlights the significance of sustaining the action statement over time and the role of kindness in enhancing customer experiences. Takeaways The Customer Experience Action Statement is crucial for employee engagement. It should be actionable and measurable for effective implementation. The three pillars of the action statement are expertise, human interaction, and above and beyond service. Creating a customer experience action statement involves collaboration and clarity. Sustaining the action statement requires ongoing training and reminders. Kindness plays a vital role in customer interactions and overall experience. Companies should focus on making every moment matter for their customers. The action statement should be visible to employees but not advertised to customers. Regularly refreshing the action statement keeps it top of mind for employees. Customer experience is a continuous journey, not a one-time initiative. Chapters 00:00Introduction to Customer Experience Revolution 01:56Understanding the Customer Experience Action Statement 06:52The Structure of the Customer Experience Action Statement 11:02Examples of Effective Customer Experience Action Statements 16:13Implementing and Sustaining the Action Statement 20:53The Importance of Keeping It Top of Mind 24:44Final Thoughts on Kindness and Customer Experience   Links Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

On today's show, the WIP Midday Show are looking more into the Bryce Harper injury! After being placed on the IL back on June 7th there has seemingly been no progress made on a potential return to the lineup. Can the Phillies sustain the success they've had without him if Harper's absence from the lineup continues long term? Phillies beat reporter Devan Kaney also joins the show to give her take. Plus, Brandon Graham is live with the midday show to talk Eagles offseason and exciting things he has coming up in retired life! As well as, another option the Sixers can do in the NBA draft tomorrow, celebrating Howie Roseman's birthday, checking in on the Mets, and more!

Welcome back to 'Don't Cut Your Own Bangs!'    In this lively and heartfelt episode, Danielle Ireland chats with Ashlyn Thompson from the Parent Empowerment Network. Ashlyn shares her journey from growing her nonprofit organization to the emotional rollercoaster of her daughter's complex medical journey.    Get ready to explore how pain can be an unexpected teacher, the magic of community support, and why tapping into creativity can be your secret weapon against anxiety. Filled with laughs, valuable insights, and touching moments, this episode is a treasure trove of wisdom and joy. Tune in and enjoy the ride!   00:00 Introduction and Guest Overview 00:20 Ashlyn Thompson's Journey and Nonprofit Growth 01:10 The Importance of Community and Support 01:37 Embracing Big Feelings and Finding Joy 02:52 Welcoming Ashlyn Back and Discussing Growth 05:44 Navigating Pain and Empowerment 09:51 The Power of Perspective and Decision Making 14:27 Balancing Life and Nonprofit Work 21:21 The Role of Pain as a Teacher 30:48 Finding Comfort in Movement and Nature 33:09 Returning to Basics 33:35 Reflecting on Past Decisions 35:20 The Role of Pain and Fear 38:20 Parent Empowerment Network 44:25 Creativity as a Lifeline 49:21 Embracing Emotions 53:07 Don't Cut Your Own Bangs Moment 01:01:20 Conclusion and Resources   Ashlyn Thompson interview links Ashlyn Thompson, a passionate advocate and storyteller, is co-founder of the Parent Empowerment Network, a nonprofit providing emotional and mental health support to parents navigating pediatric medical complexities. She also co-hosts theEmpowered by Hope podcast, which equips parents with practical tools, resources, and a strong sense of community—delivered with a heavy dose of humor and hope to empower them as their child's best advocate. Ashlyn's fire for advocacy was ignited by her daughter Emery, who was born with bladder exstrophy. After Emery nearly died following a major surgery at just seven weeks old, Ashlyn became a fierce voice for patient safety. Unwilling to accept the limitations of domestic medical care, she discovered a surgical option in the U.K. that wasn't available in the U.S. at the time. In early 2023, Emery became the first American to undergo this procedure—and thanks to Ashlyn's relentless advocacy, that surgery is now available in America. When she's not advocating or recording podcasts, Ashlyn moonlights as a budding driveway chalk artist, chaos coordinator for her spirited family, and an avid nature lover. Chocolate is her daily vitamin, ADHD is her superpower, spiders and small talk are her sworn enemies, and she firmly believes laughter and boldness are two of a parent's greatest tools.   Parent Empowerment Network:  The Parent Empowerment Network exists to support, encourage, and educate parents of children with medical complexities—empowering them with community, knowledge, and confidence to be their child's fiercest advocate. www.ParentEmpowermentNetwork.org Empowered by Hope podcast on all major podcast streaming platforms: https://parentempowermentnetwork.org/podcast/   Social Media:  Facebook: https://www.facebook.com/people/Parent-Empowerment-Network/100083218456295/ Instagram: https://www.instagram.com/parentempowermentnetwork/   She is Charlotte book by co-founder, Emily Whiting:https://parentempowermentnetwork.org/she-is-charlotte-book/ DANIELLE IRELAND, LCSW I greatly appreciate your support and engagement as part of the Don't Cut Your Own Bangs community. Feel free to reach out with questions, comments, or anything you'd like to share. You can connect with me at any of the links below.   Website: https://danielleireland.com/   The Treasured Journal: https://danielleireland.com/journal   Substack: https://danielleireland.substack.com/   Blog: https://danielleireland.com/blog/   Instagram: https://www.instagram.com/danielleireland_lcsw   Facebook: https://www.facebook.com/danielleireland.LCSW   Podcast on YouTube: https://www.youtube.com/@danielleireland8218/featured “Don't Cut Your Own Bangs” is about creating a community around, and familiarity with, the messy middle—that uncertain and often chaotic and uncomfortable time in the middle of a process or journey. The messy middle is replete with ambiguity and challenges, but it's also where the hard and rewarding work happens.   Transcript [00:00:00] Danielle: Hello. Hello, this is Danielle Ireland and you are watching or listening to Don't Cut Your Own Bangs. I am so excited to be back in the interview seat. We've done some solo cast. It's been a blast. But Ashlyn Thompson is here with me today, and we just wrapped an incredible conversation. Ashlyn came on as a guest to talk about her work with Charlotte's Hope Foundation a couple of years ago. [00:00:26] She was about ready to embark right in the interview we were, she was. Days away from embarking on a trip to the UK for her daughter having a surgery with the only surgeon in the world who performed the specific type of surgery that her daughter needed. Her daughter's made a full recovery. It's a beautiful story we're gonna get into in this episode, but what I'm truly, if you could imagine even beyond that beautiful story, what I'm so excited to introduce to you and to that I was so grateful to witness and learn from. [00:00:53] Is that Ashlyn has grown her nonprofit organization, not no money in organization, but yes, a nonprofit organization that at the time, two years ago when we last checked in with her, was called Charlotte's Hope Foundation. It has grown. It's expanded, and it's evolved, and it's now the Parent Empowerment Network. [00:01:10] She and her co-founder also have a podcast for that same work, and what I love about the work that they do. They create community connection space and resources for parents and families raising children or any provider helping a child navigate medical complexities. And that sounds like such a hard and heavy and challenging topic. [00:01:33] And it is. But what Ashlyn embodies is. The work that I really wanted to bring to this season and this new phase of don't cut your own bangs, which I want big feelings to feel less scary. I want approaching them to feel possible. And then with that in mind, wherever possible, as much as possible, finding lightness, levity, and joy. [00:01:54] However we can do it. And I'm telling you, in this episode we did that. We accomplished that. We talk about important things, we talk about heavy things, and Ashland is vulnerable in a way that is inviting. But also something we can all learn from. And through the specificity of her life experience and what she's learned, there are universal nuggets that we can all find value in. [00:02:17] I know I did, and this was such a beautiful place to share, and we laughed. We had joy, we smiled . I hope that this topic invites you and encourages you to lean in and tune in because there are so many great nuggets of this. Thank you for being here, and I can't wait for you to sit back, relax, and enjoy. [00:02:38] Ashlyn Thompson [00:02:39] Hi. Yes, I know. Big jumps for both of us. I know. I feel like we're, it does feel like a lifetime ago. It I mean, in many ways it is. It's like we're, I mean, I'm still, me and all the key players are still playing. Right. But it does feel like a different life in a way. And I, with that in mind, I just wanna officially welcome you back. [00:02:55] Yes. Welcome. Ashlyn Thompson. Oh, thank. Don't cut your own bangs. I am so excited that you're here for many reasons, but the thing I'm most excited about is I think that. Building something or starting something creates a certain amount of effort and energy. Sustaining something, growing with it, breathing new life into it, that's a different part of a different element of a creative process. [00:03:17] And that's something I think specifically I'm really excited to talk to you about because you're parent Empowerment Network, which has it, it exists to support, encourage and educate parents and caregivers of children with medical complexities. And that was, it already was in existence when we, right, when we recorded the first time. [00:03:34] But it has grown. Grown. I went to a gala, people, she's throwing a gala fundraiser for her for her network. And so, I mean, I wanna hear about all the twists and all the developments of that, but more specifically the context I wanna provide for us and for this conversation. The thing that I'm really excited about, , and why I feel really passionate about bringing this to video. [00:03:57] Is that I want to help make big feelings feel less scary. Yeah. And I want to make, approaching them feel possible. And then with that in mind as much and as often as possible, laugh as much as possible. Amen. And so, right? So like, you are swimming in the trenches with people and even in your own life with people who are holding and making space for heavy things. [00:04:23] Yes. And yet there is a bright smile on your face. There's a twinkle in your eye. You laugh and you smile. And I wanna, and I don't know how to articulate what that is, but I want to, I wanna, that's something I wanna make space for in this conversation too. So it's important and it's big and it's emotional for sure, but also like, let's allow levity too. [00:04:42] Absolutely. I am so excited to be continuing our conversation, and I'm also really happy to know that. The person who's sitting here with you today is very much a different person from two years ago. And I feel like I have gone through multiple versions of myself just in the past two years. And that's one of the things that I truly celebrate about, not just the journey of parent empowerment network, but I think just growing and evolving as a human spirit, experiencing this life is recognizing that I say this phrase to only certain people, but I act, I feel compelled to share it now. [00:05:26] I feel like I have died a thousand times. And greeted so many versions of myself. But every time I rise into that extroversion and realize who I am, I like that person more and more. And. I feel like one of my greatest accomplishments just this past year has been truly settling into a, knowing a deep belief that life is meant to grow through, not go through. [00:05:58] And that change, that pivot of how I see the next big thing that comes up has been such a grounding force for me and has really helped me feel like I'm actually sitting in the driver's seat of my car. I don't know what I'm going to pass as I'm on this highway. In life. And sometimes life yanks me off on an exit I didn't plan. [00:06:23] And those exit ramps are typically the next lesson. But I'm grateful to be at a point where I can now see the next really hard thing emerging and not wanna hit reverse. Wow. Wow. Not that I like it all the time. No, God. But I can appreciate that this isn't out to crush me. This isn't here to take me down like I used to feel. [00:06:53] , Wow. There's a lot to unpack there for. Thank you so much for sharing that, but also not going in reverse. I wanna make a mental note, not going in reverse. The next version of me, I like better, and this is not here to crush me. Right. The, there's something, I got chills. I got full body chills when you, the la with the last thing that you said, because when I'm working with clients, there is this element and this is something. [00:07:18] I promise I'll come back to that original point there. There's an element of the work that I do where, and I'm sure you get this in your own way too, with like hearing stories from families who are holding really hard and heavy things. I think when I meet people for the first time, a common response is, wow, I don't know how you do what you do, or I don't know how you listen to that all day. [00:07:36] Or Oh man, and I think, yes, sure. There, there are certainly days and clients or moments where those stories are making space for people's big, heavy, painful experiences. Right. Is can be a lot at times. Far less anymore. But I think more than anything the va like, I feel so lucky to have the experience a hundred maybe even thousands of times over hurt people's pain. [00:08:03] And I know what pain sounds like. Yes. And there are different types and one thing that I absolutely believe to be true is that our pain is not personal. Our story is personal, right? But pain is not personal. And the events of our life, even things that happen to us, it's, there's it's almost shifting out of a, and I hope I can say this within the context that, that is heard with love. [00:08:27] But shifting out of a victim mentality right into it. Because being victimized or being stricken with grief or holding something hard like that is absolutely real. And also knowing that this is happening to me, but this is not gosh, what are the words I'm trying to find. It, what I'm hearing is you recognize how hard this is. [00:08:51] Whatever that insert blank. I recognize how hard this is, and I'm not going to make this pain so precious that I don't also see it as temporary. Yes, exactly. But there's something, so I think there's something really powerful and there's so much nuance to that because I certainly don't want to, people can be victimized, but the victim mentality is one of, in my professional experience it's one of the more challenging headspace to, for someone to walk out of. [00:09:21] Agree. It's really hard. Exactly. It shrinks your world. So, so much. That's well said. And we experience that very often. We really fo I mean we say all the time, you know, we are non diagnosis specific, non prognosis specific with the families that we work with, and we focus on the parents or the parent role, which could be performed by a sibling, a grandparent, a friend, an adopt, a lot of different people, but. [00:09:51] What we really found early in our journey and what helped us evolve into parent empowerment network was that recognition that, like you pointed out, pain is not it's not customized to your experience. The feeling, the emotional and physical experience relationship with pain is common through all of us, and it actually is a way that we can connect with each other when we recognize that. [00:10:18] When we stop comparing one another's pains. Now, don't get me wrong, if your kid got a bump on the head versus your kid needs a, you know, brain surgery. Right. Those are different. Yes. Very different. Yes. But most of the time we're not dealing with that. And what we have found is that when somebody is in that victim mentality, which is understandable, I think that's a, very important aspect to acknowledge when you're feeling like a victim, why is this happening to me? Or why is this happening to my child? Because I'll be the first to say, it's never okay when your child is hurting or sick or in harm's way or worse. I will never be okay with it. But when we say stuck in a victim mentality, our ability to problem solve goes from about here to here. [00:11:08] Yeah. And then your child is really the one who suffers. And I hate, it's a hard truth. But we have to face that truth because when we can help a parent start to find glimmers of hope, start to see that there's a way to build on quality of life rather than cure. Then you start to see this new version emerge where they are truly, you know, empowered advocates for their child. [00:11:45] There's something that I heard in what you said too, that a lot of times when I'm working with clients who are maybe knee deep in anxiety or depression, for example. I think why can be a powerful question, but I think a misplaced why is a really exactly damaging question. Like, why me? Why them? [00:12:02] Why this, why now? Because those are questions you can't answer that only lead to a defeating answer. Exactly. And usually another question or shame, but what I'm hearing a lot in when you. When you can kind of broaden your focus and sort of release that constriction from why you then can open yourself up to a different type of question. [00:12:23] How can I, exactly. How can I get through today? How can I get through this moment? What is needed most of me now? What do I need now? Right. And those types of the what and the how. Who do I need to show up for? Is it me? Right. Is it them? Who do I need to ask for help? Who has information that I need? [00:12:43] Those types of questions don't eliminate the pain, but it broadens the scope Yes. Of, of your field of vision. And I know that though, like, 'cause you are here in many ways. Oh, I hope it's okay to use this term. But I hope that you're here as an expert and you're also the executive Hope director of of the power impairment network. [00:13:05] And I think a lot of times. What we would imagine as the worst possible case scenario. Like the worst thing we could imagine would be something happening to our kids. This has been your lived experience. This has been your business partner's lived experience. And for, even though you have a podcast as well, where you really create a space and content and a community that helps people with that very specific set of circumstances, that Right. [00:13:33] I would imagine it's like. The best and worst club to be a part of. So we always say, we're so sorry you're in this club. Yes. But we're so glad you found us. Yes. Like it's the yes, we're really sorry, but at the same time, like, welcome home, welcome. And so I think a lot of the, a lot of the people who tune in to don't cut your own bang, I don't know how many would have this specific life experience. [00:13:57] Right. And if you do, oh my gosh, what a gorgeous resource you have in Ashlyn. Oh, thank you. And the Parent empowerment network and their podcast. But I do think that even in something like this, in within the specificity of everything you're saying, there is such a broad truth that I think we can all access and find value in. [00:14:16] And, yeah. So just thank you for all of that. And I want to, okay. I wanna shift a little bit to the growth of the parent Empowerment network. Right. Because, so when I originally started this podcast, what I was, what I really motivated me, one was I was terrified of becoming a therapist and having worked as a creative, and I just wanted to surround myself with other people who, who were building things, right? So that I could sort of sneak in my own needy questions. Like, how did you do it? How did you figure it out? What happened when you were scared? Like, what happened when your computer crashed? Oh my gosh. And you went from newly building something to, you have really grown. [00:14:53] Yes. You have really grown. And I wanna know having experienced the, you know, the gala that Right. That you that you threw that was so lovely. I wanna know . What led to the growth over the last two years? Because you're still momming, you're still life. Yeah. Your daughter is still being you. [00:15:08] I mean, like your life is still life and Yes. Life is still lifeing. How, in the midst of your lifeing, how have you also continued to grow this? And I really wanna know like what fueled your fire. And just tell me more about that story please. Yes, absolutely. So at the beginning of this, you know, when we started talking, you were very talking about how I'm sitting here smiling and I mean, I am fully, I am genuinely full of joy in this moment. [00:15:35] And I think I know actually that comes from being in something like we have with Parent Empowerment Network, which has been truly its own huge like business, right? We are called a nonprofit, but let me tell you, I mean, it is straight up business. [00:15:57] Is what it is in a lot of ways, and. That's the worst possible name for a tax category. It totally is. Because it's so confusing. Nonprofit doesn't mean no money. Right. Exactly. It's so confusing. We do not exist for free. Is great an idea as that sounds. I want that to be the slogan for every nonprofit. [00:16:16] I just, 'cause we don't exist for free. Right. You know the whole, you get what you pay for. It's, yeah. That's a whole other conversation. We're not gonna spend too much time there today. We should have a part two then. There we go. I'm okay with that. All right. So for that, what I think the biggest lesson that has. [00:16:33] Emerged from this journey just since we were, you know, you and I were talking a couple years ago when we were actually still called Charlotte's Hope Foundation. Yes. Which was our initial name. Yes. Because we had an idea for something that was this big at the beginning. And the name Charlotte's Hope Foundation fit that in theory. [00:16:52] But the thing I'm most proud of my, of Emily Whiting, who's my co-founder, fellow mom, fellow sister, fellow savior, at times the best thing we have done is allowed ourselves permission to grow and shrink as needed. And that's what we've done throughout this journey. It has not been a step process. [00:17:15] There have been countless times where we have grown two or three steps, been bigger, you know, working with international teams of surgeons, pulling together collaborations that have never been done, and then. There have been times where we have pulled back and we haven't released an episode for six weeks. [00:17:33] We have had maybe two or three social posts because our lives were on fire or just demanded all our attention, but it didn't mean we had to stop. I need to, oh my gosh. I don't know how many of you listening or watching can relate to that. I, there is a relationship I have with the expansion and contraction of output where if I'm not putting something out, producing something, making something that it really does a number on my sense of self worth. Right. And self esteem. And that is something that I'm still actively healing and repairing, because I definitely know the facts. I know. The really bumper stickery, self helpy sounding talk. [00:18:26] And I believe it. It's not that I, I don't hear it and think like, yeah. Right. It's just that there's a more practiced version of me, right. That has just had more at bats operating in a certain way. And then life in many ways rewards you for that. In theory. In theory. And I don't mean the like the laurels, like you get the the kudos pat on the back accolades but there is a cost, right? [00:18:47] There is a cost. And I think, in the I this past year I wrote a children's book called Wrestling a Walrus. And this the act of writing this book was something that I didn't realize that in the contraction, or even like in the I love the visual of the caterpillar becoming the butterfly. [00:19:09] 'Cause there's a two week process where the caterpillar is literally, we talk about the messy middle in this podcast and think, thank you Brene Brown, wherever you are for creating language and context for us for this very conversation. 'cause so much of this is inspired by that, but that gooey, mushy middle where it's not a butterfly, it's literally goo and it's Exactly, and it, and, but in that place, there is magic happening there. [00:19:33] Even if it, even though it looks like a pile of shit, right. Like, it's, there's magic happening there. I'll say the impetus or the inspiration, the. It was tough moments with my daughter, moments where I didn't feel like I was doing anything. Right. It like hitting the wrecking ball of, you know, being a parent of a toddler and a parent of an infant like that was, there's not enough grace in any space to help you go through that without serious, you know, support. [00:20:02] There were, I had some victim mentality at that point in time, even, and all things can be true at once. But all of that was what I experienced before I had the idea to write the book. And had I not had that experience, I wouldn't have been able to do that. Exactly. I don't think it would've been the same. [00:20:16] And [00:20:16] , and I promise this whole podcast isn't an ad for the book, but like, I really believe in this damn book and I love it so much. And I love that you talk about that expansion and contraction for yourself. And that you doesn't, it doesn't mean you have to stop. 'cause I think a big reason why I maybe avoided picking up the torch again and doing this podcast like I left it for so long, or I abandoned it for so long, or can I still do it right? [00:20:41] Like all of that stuff. And then yeah it. Yeah. Doubt doesn't mean you're done. No. And taking a pause doesn't mean you're stopping forever. But yeah. I mean, you can't just exhale forever. You can't just output like you eventually have to breathe in. Exactly. And that relationship is very necessary. [00:21:00] And so, I mean, everything you're saying is exactly what I need. Thank you. Thank you. You're welcome. You're welcome. And it, that lesson doesn't come easily. Nope. But I think another element of that, you know, building off of what you were just talking about, pain and discomfort and naturally shying away from it. [00:21:21] I challenge anybody in life to just take a moment to consider pain as a potential teacher, as a professor, rather than pain as an enemy, or pain as a destroyer. Right. If you ask yourself. Why does this feel painful? Because how many times do we all experience in our life something that really gets under our skin, but whether it's a spouse or it's a friend or a coworker and they seem totally unfazed by it, [00:21:56] and that used to be something that bothered me. I was kinda like what's, am I ever sensitive? Or like, what is my thing? And I grew up always hearing, not necessarily even from my parents, but I feel like. Teacher schools and saved by the bell commercials about find what you love in life and you'll never work a day in your life. [00:22:16] And that was great in theory, but I'm a very eclectic person. Yep. I love a lot. And all I was getting was a lot of burnout. That's also like saying like, love your kids and you'll never have a hard day with them in your life. You're like, no bs. No. I love my kids. But like, you know, oh my gosh, kids are the greatest, hardest thing of life. [00:22:33] Right. Right. But I think the same is true. Like , I never stopped loving this. Right. But I don't always have control over the life around. Right. But it's a, I think allowing things to be a part of you, not all of you, is really important. Yeah. And I think it's so easy to define ourselves by that output. [00:22:53] For me and Emily, the word is often it's impact. Are we actually making an impact? And the thing that helped us. Become okay with hitting the pause button when we needed to, and not officially throwing in the towel. Don't get me wrong, there were conversations about it, but we were always very honest with each other and we held each other accountable that if you are feeling like this is not jiving with your life, if it's not jiving with you personally, or it's not good for your family at this moment, let's hit the pause button and talk about it. [00:23:26] But realizing that if we only help each other while working on this, Emily and I, that's helping our kids, that's helping our families. And there's a domino effect from that goes from that. And if that's all we ever do, what's bad about that? You said something that I, it still stuck with me and it will probably be the title of this episode. [00:23:49] Pain is a Professor. Yes, it is. And I wanna go back to that because something that I talk about in my sessions a lot is that your emotions never lie to you. Now your thoughts are very different. Yes. Your thoughts can go a, now granted, we need to think critical thinking is important. [00:24:04] We probably need more critical thinking, but thoughts happen to us all day, every day, constantly. Right. I don't remember what the statistic is. I think we have roughly like eight thoughts a minute, something like that. I'm surprised it's not . Maybe that's just a DH adhd. And that could be too, like, yeah, there, maybe there's a spectrum. [00:24:18] Maybe it's eight to 80 thoughts a minute. Give or take. Give or take a hundred. But so thoughts happen to us now. We can certainly consciously choose what to focus on and what we think. But thinking happens, the emotions are in response to what we're thinking and believing. Exactly. And they never lie. [00:24:35] Right. And I But something you said like pain as a professor. And I like the thought that emotions are energy in motion. Yes. And they always have something for you to learn. There's something for every emotion. There is something it wants you to know. Right. And when you're not feeling good are we have more pain receptors in our body, unfortunately. [00:24:55] We have more pain receptors in our body than we do pleasure receptors. Like, and so when pain is activated, it just has a firmer grip. There's something that Martha Beck talks about that I love. It's called the, I think she calls it the Viper in the box of puppies. So if you were to imagine like, and enough said, right. [00:25:10] Done. You get it. But you hand, if I handed you a box full of like 15 adorable, gorgeous little puppies, I mean, it's, they're the most abundant, silly, loving, fuzzy source of love, safety, pleasure. I could really go for that right now. I mean, would it, that should be a, I'm hoping there's one hiding around somewhere. [00:25:28] We have a surprise for you, but if I were to then put a Viper in or a cobra in your box of puppies. All you're gonna see is the threat. Exactly. All you're gonna see is the threat. And I think in life, it's like we pop mo most of us more often than not, are probably living in lives with a lot of puppies. [00:25:48] But the viper, the threat is what consumes Oh yeah. So much energy and attention and shifting your focus from one to the other is easier said than done. And I wanna talk to you specifically about how you have found meaning or, and I, when I say success, I don't mean it in like a bullet point sense, but right. [00:26:12] Where you have found access to, you know, the viper, you know, or the cobra, you know, the box of puppies. Right. How you access that. I can certainly share how I have, but my emotions, I. I've learned in time. I don't always know exactly what they're telling me in the beginning, but I trust them enough to know that it's something. [00:26:36] And so the first place I try to access, if I'm not dissociating or avoiding, is to sit with it. Yeah. So usually it's like, I'm I'll just dissociate in my fantasy book or rewatching parks and recreation for the MPH teeth bajillion time. You know, it's just always a Sure bet. Yeah. It's just, it's hard for, life can only be so hard with Leslie Nope and little Sebastian, you know? [00:26:57] So anyway. But I wanna know where you find yourself in that shift. Yeah. Yeah. So you've got my head's like turning, I'm also still picturing puppies to be honest. That's okay. So I actually, I feel like I wanna give an example of something that I experienced last year, so two years ago. [00:27:11] It's crazy to think two years ago I went on this crazy journey to England. I went to London to take my daughter, who was not quite two years old yet to have a surgery over there for her ultra rare condition that was not available in the States. And I had talked to everybody in the States, of course, that had any knowledge about it and all they could tell me was, we don't really know anything about it. [00:27:35] We don't do it here. Kind of you're on your own, go for it. Or don't, we can't say that we would support you. All that matters is I went for it. And fortunately it did end up being the right decision, but I also knew that it could not be the right decision. And what I found on that experience was that I was originally desperate for picking the right way in life to move forward, that I could not make a decision. [00:28:06] I could not possibly move forward unless I was a hundred percent sure. But guess what? Life isn't real big on giving you a guarantee. Yeah. Guarantees with anything. And I think where I, that's where I started to learn that I don't have to have the answers to move forward. I can be looking at that box and I can see, oh my gosh, this could go terribly wrong. [00:28:34] But I think living with a hopeful mindset is something that allows me to keep my eye on that viper and then still interact with the puppies over here. My eye is still trained on it, but what I found is a peace in making my decision. And it was a, that feeling, that gut feeling. You know, it, I, it doesn't matter what you've gone through in life. [00:28:58] I can't believe that there's anybody out there who hasn't just had that. I call it just that knowing in your gut, it's a physical experience and that is something. That has helped me move forward in life. Because here's the thing, guys, nobody can ever stay truly still. And that's where a lot of our pain and discomfort comes from, is fighting moving forward without certainty. [00:29:23] Oh, let's pause right there. Oh my gosh. So there's something that Dr. Becky Kennedy who she has the good, she wrote the book Good Inside, and she's got her own beautiful podcast and work and content. She does. She really she focuses on kids, but she's really working on parents relationship with their inner child and by extension their parenting. [00:29:43] But she talks about something called, I've called it the Gap, but she calls it the learning space. So with kids, most of their frustration, tension and meltdowns happen between meeting a moment or. A moment arising and knowing how to meet the moment. And that learning space is usually the gap in knowing or understanding of this is what's arisen and I don't know how to meet this moment. [00:30:04] Right? And then if their context or their ability to meet it, if the moment exceeds their ability that's usually when there's a lot of pain or big feelings. Right. And I think with adults, that's usually where I see self-doubt, rumination anxiety, self-destructive tendencies. [00:30:23] Come in and you're right. You're, I love that you said we're never really still, I mean, one that's just true based on science and physics. We're never still that's actually one of the, like, there's like two necessary components, maybe three to being a living, being or a living entity. [00:30:36] I think, what is it? Movement, cell division, reproduction, and, I don't know, something else. Hey, anyone here pop off in the comments if you're a science boss, please gold star for you. Please. But but yeah, we're never truly still. And so even when you feel stagnant and stuck and even hearing you say that I'm actually processing in real time, one of the things that I have done that I, I discovered by accident, but probably because my body knew better than my mind did. [00:31:04] I would, it often does. I would take my feelings on walks. I would, I talked about that movement is essential if you are literally feeling stuck. I tell, that's what I tell everybody. Anytime they're spiraling. Which it's understandable. Go for a walk. Even if it is five minutes, walk up and down your stairs. [00:31:22] Or at the least one of my favorite things thank you Instagram reels for sucking up so much of my life at times in the hospital, but sometimes, but it's, sometimes it's, it is the perfect escape. It's okay to let the pressure off of ourselves. But there was this one that I saw it was this therapist who was like in her seventies and she was in Ireland and she's walking around in like this, you know, the quintessential Ireland landscape. [00:31:47] And she said, I tell all of my clients when you have a problem or a worry or something that's making you feel like you need to hurry, walk outside where you can see the sky and look up. Because the moment you remove a ceiling from your view, from your your line of sight, your mind opens with it. [00:32:08] And possibilities grow. And I have experienced that so often. And you think about it where you, when you're in a confined space. It only adds to those feelings of I'm stuck or I'm out of options, or I can't deal with this. But when you go outside and the world is just showing you how big it is and how small you are, there's actually a ton of comfort in that. [00:32:35] There's, I've also read and heard that there's something about the way that our eyes sort of gently move and follow and track side to side. Yeah. The movement around us that activates a similar calming sensation that our body experiences in REM sleep. Because if you're tracking a bird or tracking a squirrel, or just simply seeing like the trees and movement, track your kids. [00:32:55] Right. That'll keep you, your eyes all over the place. Girl. But like, 'cause right now we're facing a computer screen and we're in, we're under lights. Like, it's a very I mean, it's a lovely container, but it's a sterile container by comparison of being outside. And I Right. I do think that sometimes, like, like Lifeing. [00:33:11] It can be hard, and I never wanna oversimplify holding the challenges and moving through the challenges. Right. And yet I think sometimes when something feels overly, when something feels complex and impossible, it's almo. I, my instinct is to abandon the basics. And that is always the place to start. [00:33:32] That's always the place to start, is to go back to the basics. [00:33:35] Knowing what you know now what. Do you think the version of you, I wrote down three years ago, but I wanna go back to two years ago bef, like as you were navigating all the travel plans and the decision to go to the UK for your daughter's surgery, what do you think that version of Ashlyn needed to hear or needed to know? [00:33:55] And then the follow up question to that, after you answers, do you think she would've believed you? [00:33:59] It's really funny that you're asking this question because I actually had a conversation yesterday with a neighbor's daughter who is a film student, and this question has actually been going through my mind a lot lately about, I wonder where my life would be if I'd known this in my early thirties, if I'd known, or if I had known this in my twenties. [00:34:23] And I kept kind of going backwards like, I didn't know this then. Oh maybe if I'd known this. And I kept just, like I said, looking back and then what I realized is. It's so important that I didn't know those things because I had to experience them with the challenges. I had to climb the mountains for the first time to really understand the importance of gaining those skills for myself. So I actually think that Ashlyn, a couple years ago, I may have wanted to hear, I, what I wanted to hear was, you're making the right decision. I wanted to be validated by doctors, by people who I typically refer to as the ones who have the alphabet after their name. [00:35:06] Can somebody please just tell me, check, you know, you're making the right choice. Or this is what I would do if it were my child. And I wanted it so desperately that I, it did almost prevent me from going. But I am blessed that because of other experiences before that, right where pain had started to evolve into a guide for my life, a way of understanding what is most important to me. [00:35:37] It clarifies a lot. Exactly. Because often, you know, pain and fear are often about things we can't control, right? And what it showed me was that I don't need guaranteed outcomes to be able to sleep at night. I know that if I don't give it everything, including the kitchen sink, I won't be able to sleep at night. [00:36:03] I won't be able to look at Emery when she's an adult and tell her. We tried absolutely everything we could to give you the best quality of life, and that's what I needed to be able to give her. In order for me to feel good about the mom I am. And that's what was most important to me at that time. [00:36:23] So it sounds like maybe you trust in your ability to meet the moment enough that you don't think you would've gone back and told yourself anything? No, I think, and that's something that, like I said, I'd been thinking about a lot, like how many times if I'd only known this, if I if I'd only held my boundaries or if, or you know, these standards or, you know, all the things I could have done differently. [00:36:48] But as I said at the beginning of this, I feel like I have lived a thousand lives and become. A thousand new versions of myself, but you don't become your next self without going through something that carves away at you to reveal it. We don't grow through the easy no we stay stagnant. And besides small talk, my biggest fear in life is staying stagnant. [00:37:20] God, can we just let go of small talk? Oh my gosh. We all have a weather app and we all know the traffic patterns at this point. Like, do you know what's so funny about the weather app? I'm gonna use it every day. I treat my husband like the weather app, and we have an Alexa, like in, literally, like, I'll ask him what the temperature is and he'll be like. [00:37:41] Alexa. I just, oh my goodness. It's like those basic the basic like things of moving through life. I don't know why. It's like I've, I have this like faux that's of publicist. I'm like, I don't know what I'm, so what's the weather? I can't look out the window. I can't ask my own Alexa. [00:37:56] I always think, I think it's, I think it's more like, I think it's fair to acknowledge those as high. There's higher priorities that take up front of mind space. That's right. That's right. Things' so focused on the big things. Right? Yes. It's okay. We're not meant to like, you know, and I think that's another, that's one point I feel really compelled to bring up in this conversation based on all these things we've talked about, you know? [00:38:20] Yes. thank you for the chance to share what Parent Empowerment Network does, and the Empowered By Hope podcast is about addressing the real hard, the messy like, because as far as we're concerned, like once you get the news, your child is not okay. You're living in the messy middle from there on out. [00:38:36] And it can make you, or it can break you. And we're there to tell everybody, we promise this will make you. Even with worst case scenario, and that's a bold statement, but, you know, but it's one you've lived and I exactly. And I've seen countless others live, right? But I think it's so important that everybody, you know, I guess my dream would be if everybody could just realize we are not meant to carry pain and hardship and struggle by ourselves. [00:39:07] That's really what Parent Empowerment Network does. That's really what our podcast does, is it directly says to everybody who gets a chance to interact with us or who we have the honor to meet with. It just says, Hey, you are not expected to hold this alone. You know, put some of that on our plate. [00:39:24] Let's hold it together because it'll be better for everybody. It's not just you is like, again, that's what frees you from a victim mentality. You are not the only one who's ever experienced this. Right. You are not the only one who has suffered this way. And in by no means it's not to minimize. [00:39:40] Right. Exactly. It's not belittling it, it's not, it's definitely not dismissing it. But it's meant to serve as a lighthouse. Right. Our stories are unique. Yes, of course. And so that's, and I think that's what is endlessly, I will never be bored having an in-depth. Not small talk with the love of God, but like, I will never I will be endlessly fascinated by other people. [00:40:01] Because the stories are unique. Yeah. But there is a common thread that we can all see ourselves in or relate to. That, it's so enriching. Yeah. It's almost like, maybe because it's spring and, but I'm thinking it's like the pain is like the compost. Yeah. Something has to die in rotten decay in order to nurture something new. To grow. Yep. Exactly. And I, and that pain serves as fur. It's fertilizing the new, the next round of growth. Right. Yeah. It's not making anything vanish or destroying it, it's just, but it has to break down to build back up. I think that's why mosaics are my favorite type of art. [00:40:39] Yeah. I have such a strong connection to any piece that I see that's made up of a mosaic. And I remember that coming true for me when my dad had his massive stroke and. You know, he was completely debilitated, couldn't speak for himself, couldn't move his own body. He lived like that almost two years. But I remember getting really close to a couple key therapists in his life. [00:41:04] And I remember just after he passed, I got them both a small gift. It was these little mosaic art pieces for them. And I said, when I saw those, I knew that this was the right thing because you didn't see my dad as a destroyed person. You saw him as for the broken pieces. He was that to be put back, to be put together into something that was new and beautiful on its own. [00:41:33] And that's what I feel like pain has the ability to do for all of us. It's okay. And I to acknowledge that you are broken. But it's also just as important to acknowledge that you can be remade into something. You, the old you is gone. You know, when we go through something awful hard, unimaginable it's really easy to think that I will feel this way forever. There is a finality that we attach to painful experiences and it takes often somebody from the outside to gently help us realize that's not reality. I often, when I'm in that transition and I'm not aware or I'm just not ready to admit there are either, there's usually it's I there's usually things I wanna carry along with me. [00:42:28] Yep. It's like. Like an old dingy snugly blanket or like a stuffed animal that like has like holes worn in and like an eyes popped off. It's just but I when I've gone through those transitions, it's saying goodbye to maybe friendships that aren't serving me. [00:42:42] Yep. Or titles, roles levels of output expectations, stories, ways of being and the way, and to go back to pain as a professor, which is going to be the title. That it's only when I try to take the old way of being or the old relationship that is no longer serving into my new now reality. [00:43:04] When it feels anything other than good. Yeah. That's information exactly that it's showing me something and. That curiosity over constriction can also for me look like curiosity over criticism. And because that criticism is usually either dialed inward, what's wrong with me? Right. Or what's wrong with them? [00:43:25] Versus , what is happening Exactly. What's going on? What is this showing me? And I would say probably saying goodbye to relationships or friendships has probably been the hardest. Yeah. The hard, because there is this idea that I'm like if I like it, and it's like in a possessive way. [00:43:42] It's, if I like you forever. And I, and of course that is true. I mean, it, there's nobody who's been in my life that's added value that I don't appreciate. Right. But but I think that the shedding. Yeah. It's like I, I want the next thing, but I also don't wanna let the old thing go. [00:43:56] Right. And so it's, I think I've spent a lot of time and energy trying to like, pull that thing with me. Whatever it is and whatever that stage. But I think that there's when you can fully embrace, 'cause what I'm hearing from you is when you can fully embrace I am different now. [00:44:11] Yep. This is different. This mosaic. I'm not, I may not be able to carry water like I was as a vase. Right. But I'm gonna look really great as this. Yeah. And the other thing I wanna shift to before, before I get to your, don't cut your own bangs question. What I wanna ask you, you've mentioned art a couple of different times. [00:44:28] And this is to, to reference Dr. Martha Beck again. She has done a lot of incredible work in the last couple years where a way to. Step out of anxiety is not to try to access calm. 'cause we talked about going for a walk, right? So, because as much as I love these big conversations, it can be sometimes like, what is something tangible I can actually hold onto? [00:44:53] So walking with something we talked about community and connection with something else we talked about, but Art, I wanna talk about that for a moment because that is what my book was for me. Yeah. It was I created something that only that felt like it was to serve me. The process of interacting with that idea was so delightful and so delicious and so fun that I was like, I feel like I'm just the luckiest person that like this is, oh wow, I get to play with this thing. [00:45:21] Yeah. And it wants to play with me. And I don't feel that all the time. Like sometimes it's origami or doodling or coloring with my daughter. But to go back to Dr. Martha Beck's work that the opposite of anxiety is not calm, it's creativity. Oh, I love that. And you have by default really spoken through, like just healing through creating. [00:45:43] Oh, absolutely. And also there's something about, 'cause calm, there's something about calm that like, we must be still, and granted I love meditation, but like, I must be still, I must be calm. But when you are holding something that is buzzing and shaking or heavy or hot, like just some emotions are hot, like you, it's like you wanna move it through your hands or your words or your body and make something, right. [00:46:06] And you made me, she made me this bracelet before we started this episode. So like, it feels like you have a relationship with creativity too. A hundred percent. Creativity is a lifeline. And I feel like, and the most chaotic moments of my life have been the least I'm my least creative and I think it's a really. [00:46:29] Valuable, tangible thing for anybody to take from this conversation is if you are feeling out of control, lean into something as simple as I'm obsessed with those adult, you know, like the coloring books. Yes. You know, for adults to have like tons of different like lines all over the place that you have to be like really specific to keep the marker in there. [00:46:51] It can't, I do get a little bugged when it like bleeds over to the next section, but, , it's okay. I know I'm working through my, , my stressors at that moment. But yes, giving yourself a creative outlet, it's like taking a big drink of water after you've been exercising and you are so parched. [00:47:07] And I also agree that , calm sounds great in theory, but for me I feel like the more important, like the word that's become more important or I'm better able to. Absorb is the idea of am I grounded? Are my feet touching the ground? I can still have a lot going on, but when I'm like rising higher, you know, off the ground, 'cause like, I'm like a bird at this point, just flapping my arms so fast, right. [00:47:35] That I'm actually taking flight. I'm not in my best head space, but when I can just take a moment to literally just ground myself, make sure that my feet are, whether it's in the grass or sit down like this. And a conversation with a friend, somebody who really knows you is a great moment for that. [00:47:53] It's a great way to remind you who you are is somebody else. Sometimes I talk all the time about the value of when you can connect with somebody who feels with you, not just for you. Oh my gosh. It makes the world so much lighter and goodness. I mean, huh. That's probably if I could have answered the question I asked you a little bit ago, what's something that you could have if I could have told my former therapist self, like when I very when I first started, you're there to hold space for people to feel and feel with them. [00:48:23] Right. Exactly. You're not there. It's sacred. Yeah. It's there's nothing, one, it's like, there's nothing I can tell someone who's deeply in pain that they're actually gonna No. , That's, the words are just like, right. It's just noise. Yeah. And not to take anything. I'm sure I have clients who have been impacted by words. [00:48:40] But having a safe space to feel your feelings free of judgment. Is one of the reasons why I love journaling so much, but also doing that in communion Yeah. With another human right who expects nothing of you. I love Elizabeth Gilbert has language I love, like there's no precious outcome. [00:48:57] Like I can, that I can sit and have space with you or I can make plans with you or be, and there's no precious outcome. You don't have to perform for me. Right. You don't have to be anything for me. Like we can just be that is what a gift. Yes, that is. I just want to, this conversation has inspired way too many thoughts, but in the best way. [00:49:15] But something that hit me and then I think we could absolutely move on to Yeah. This the cut your bangs question. But what I've realized even in our conversation is that logic is not loud . our emotions are loud and they get louder and louder. The more we. Push them back the more we ignore them. [00:49:36] Think of your kids until they, when they need your attention. Because they deserve your attention. They do. The best thing we can do is acknowledge those emotions and just, even if it's as simple as, it's totally understandable. I feel this way right now. That is such a freeing sentence. Of course, I feel this way right now. [00:49:58] That was some serious shit that I just went through. Yeah . of course, I feel, and it doesn't have to make sense when those feelings hit the timing a lot of times feelings for me, I've found won't hit until I'm in a safe space much further down the road. Yes. And it's like being T-boned, like yes, totally out of the blue. [00:50:19] But that's also what happens to kids when they have tantrums. Ah, yeah. They'll hold. And then when they're finally either home at the end of the day or something, when the container is so full and they're finally in a place where they feel safe, they'll erupt over an orange peel not being peeled correctly. [00:50:32] Or , or a banana not being peeled correctly. Oh gosh. And it's not that, don't even start me on string cheese. God. Oh God. Parenting is fun. The best, but No, but you're right. Sometimes, I think that's probably why I cry almost with like every movie and TV show I watch. [00:50:47] Yeah. Because the emotions are just always right there and I just need a place to let it trickle out. Right. And that's okay. And I think, but just not judging ourselves for feelings. And then I think once we give that space or the feelings, the sooner we can do that, the sooner that logic, you know, like you, you mentioned multiple times, I know this, then you give logic. [00:51:13] The space that it needs to speak to you in a calm and quiet manner that you can actually trust. And that's where I think that those gut feelings truly come from. Those inner knowings are, when you've allowed space for the emotions first, given them their due. So then the logic can start to talk to you because it's never going to yell for your attention. [00:51:35] No. And I think we want it to, but that's not the way it works. And that's okay. A lot of times things make sense in hindsight, oh gosh, hindsight's 2020. Always. South Park has a great episode. If people if you have just like a dark sense of humor and you wanna laugh at, there's a character called Captain Hindsight and it's really funny. [00:51:54] . So yeah, a lot of times things don't make sense until we're. A little bit more removed from them. Yep. And some what I have found to be helpful, I've noticed you using your hands. Yeah. And I find when I am, when my mind is really active and I need it to stop or slow down or I just i'll sometimes even throw my hands up. Yeah. And I'll say, and even saying. I'm feeling something and just to myself in my kitchen. 'cause I'm almost always , because I work from home, I'm either like in my office or in my kitchen, like I'm feeling something. As soon as you did that, it's gonna show on video. [00:52:25] I like saw from the corner of my eye myself, naturally going, whew. Yeah. Just sound like inhale. Exhale. Yes. It's like something is being felt. Something's happening. I don't know what it is, but something's happening. And I think, in a lot of ways too, like that's how we have these internal smoke signals. [00:52:42] Yeah. And it's the same way, like your smoke detector in your house doesn't know the difference between burnt toast and something on fire, right? But it will beep when it senses. Yeah. When it senses something. And so my body is like sensing something. Is this a threat? [00:52:56] Are we safe? Yes, we're safe. Oh, we're likely. We just needed water. We're just dehydrated. Uhhuh. Or we just, yeah. So any number of things. But that was so good. Thank you. And yes, I would love, love, love to know your don't cut your own bang moment. And for anybody who is new to the podcast, 'cause I think there are some new people here. [00:53:15] Thank you for being here. Don't cut Your own bang moment is a moment where you went all in on something like cutting your own bangs, you grabbed some scissors, you watched a YouTube video, you're like, I got this. And you go, and then, oh no, this wasn't what I thought it would be. But the value in a don't Cut Your own Bang moment is not only that we can share in the silliness of humanity and mistakes, but also like maybe we learn something from it. [00:53:42] So, Ashlyn? Yes. I would love to hear your Don't cut your own bang moment. Oh my goodness. I think that there's probably a plethora of them. Oh, of course. And, let's see here. I'm even, I tried to have one prepared, and then I got excited about the rest of our conversation. Oh my gosh. Don't worry. So, okay I'll share one. [00:53:58] So what's a good, don't a good, oh. I invited my husband to record a podcast with me because I thought it would just be, , fun to bring him back on. And what I realized was I didn't prepare him for it at all. I just set up lights and set up a camera and asked him to sit. And he was so, visibly like he was trying, he was sitting, he was trying. [00:54:23] But I could just tell, again, something's happening. And I could tell he was a little uncomfortable and a little stiff. And I kept, because our eyes look out. My first assumption is, what's wrong out there? And I was like, what are you okay? What's wrong? And he he was , I don't really know what I'm supposed to be doing. [00:54:41] And then I was like. Oh, no, it was snip the bangs. I didn't provide any context. I didn't give him any preparation for what we'd be talking about, why we'd be talking like he had no context. And the whole setup is different, uhhuh. And it was such a humbling, settling moment of context. [00:55:04] It's I'm writing something right now about this idea of play. I'm a freedom loving, freedom seeking play hungry, greedy person right now. I want more play. I could never get enough. But what makes play feel fun and safe is to understand the context. Yeah. , There's rules in a game. [00:55:20] Otherwise, what is it? And I, my first instinct is to buck. Rules. I don't like ingredient lists. I don't like recipes. I just wanna feel my way through it. But, if you wanna make a beautiful croissant, you can't just feel your way through that. There's a very exacting way to do it. And so, it, it was such a one, I'm endlessly grateful for him and his patients with me. [00:55:40] I'm grateful that , our dynamics not new, so he probably knew what was going on, but just did yeah he's pretty sweet that way. But I, it was such a refresher that , if I wanna create a space and container to play safely with people Yeah. I need to give them the context. Absolutely. And it doesn't matter how long I've known someone, how well I know someone. [00:55:59] I laughed at myself because I, the part of the reason why it feels funny to me, but in like a humbling way. I thought the problem was him for like the first 15 minutes. I was like, what dude? Relax. I was like, what? Is he doing it right? [00:56:12] Yeah. like come on. And I was like. Oh no. Context. Zero. Oh my goodness. So that was a great one. Thank you. Okay, I'm gonna do mine in like short seconds because this one just hap this that inspired me perfectly. So my 8-year-old son and I are both going to the same therapist right now. [00:56:30] I'm a believer everybody should have at least an annual checkup with a therapist, but that's a great endorsement. Everyone should have an you annual checkup. You welcome, reach out to Danielle, she's fantastic. If you live in Indiana, by all means. If not, we'll help you find someone. Yes. And also order the book. [00:56:44] Yes, order the book. Get resting the wall risk. Get treasured. Yes. But go on please. So anyway one, one of the things that my I, the reason I love the person we're working with is because she's the first therapist I've worked with when it comes to, with my kids, she actually tells me what I can work on rather than just , you're doing the best you can and like you just love 'em. [00:57:03] And like, yes, I know, but that is not helping me. And so one of the things that got pointed out to me. Was so Cole , has very low frustration tolerance, like more so than is necessarily healthy for an 8-year-old. And of course with all the trauma with our his sister, our journey, it's understandable. [00:57:22] So we're working on that. What she kindly pointed out to me was, okay, we could work on his, but do you also realize that your tolerance for acceptable emotions is about this big? Oh, she's , therapist, be therapist Uhhuh. She's , but there's like a whole lot more emo like, she's , it's like a whole rainbow. [00:57:42] We need a whole arc for acceptable emotions. She's so you need to stop making it your responsibility to control which emotions he experiences. And it's up to you to provide the solid ground for him no matter which emotion comes up for him. And I will say that has changed my parenting in the last week. [00:58:04] More than maybe anything has like faster than anything. Because all of a sudden I'm like, of course it's acceptable that his sister just made him extremely mad. Of course it's understandable that he's jealous or sad or excited or whatever the feeling is, but it also doesn't define him as right or wrong, what emotions he's experiencing in that moment. [00:58:28] And the big thing was the realization that every emotion he experiences is not a direct reflection of who I am as a parent. No. Because that was what I needed to let go of that any emotion that is considered negative that my child has doesn't mean. That I'm doing a bad job as a parent. Oh my God. [00:58:49] That is one. What a beautiful. Don't cut. Thank you. With Dr. Sarah. Yes. Thank you, Dr. Sarah. You'd be therapizing all up in that session. That was so good. And it's the, that to me is a great example that hard truths can always be delivered with kindness. Yeah. But I think the big important thing there is you had the right context. [00:59:12] Exactly. You went to her for that information. Right. It wasn't like someone on the street. But the thing that we can't give someone what we don't have. Exactly. And I actually think that what you just said, if there was ever an endorsement for what. Self-care actually is not the commoditized, right. [00:59:29] Faux sense of, I'm gonna create a problem and I'm going to prescribe collagen. Did you know that the reason why, blah, blah, blah, blah, blah, blah, blah, blah is these things that you need to buy and, oh, my program for blah, blah, blah, blah. And I'm gonna, I have all that stuff. I'm not I'm wanna, I wanna keep it in perspective. [00:59:45] I am drinking the same Kool-Aid 'cause I'm getting sent the same algorithm ads that we're all getting sent. Like I'm doing colostrum now. I don't even know. Like, I just, because I was like, my gut might grow up I own, but anyway but I think self-care and the best possible context is when you nurture. [01:00:03] And heal yourself. It becomes the medicine. Yes. Yes. And the offering for the other people in your life that you love most. It's like as you increase your own palette of what you're able to allow yourself to experience, you're then also able to see it in your son and give it to him. That is so beautiful and it's hard. [01:00:26] Sometimes, but it's some God that a well timed, articulated loving truth like that can change your life. Yeah. That is amazing. Thank you. I don't know, we can't top that. That was good. We're good. That was real good. Ashlyn Thompson, thank you so much for coming back and we're going to have you back. [01:00:43] You have to come back. Yes. And you're coming over to Empowered by Hope very soon. I would love that so much. And Yes. And so all of the ways, if you or anyone you know in your life has been impacted by a little one with complex me complex medical issues and you want some support, you want some information, you want some resources. [01:01:01] The link in the show notes will have every way that you can connect with Ashlyn, her business partner, and what was formally Charlotte's Hope Foundation, what is now the Parent Empowerment Network. Pick up all the books, all the resources, everything I talked about too for my stuff is also in there. [01:01:16] But , it's all linked for you there. So I hope that you get what you need and. Thanks so much, . Oh my gosh. [01:01:21] If you've ever wanted to pick up journaling,

Mortality is often viewed as a key indicator of the quality of care in a healthcare organization, and something that most organizations are working to improve upon. Through Vizient's work with national organizations all working to improve mortality, key lessons learned have emerged that can help organizations improve mortality within their facilities. Shannon Hale Senior PI Director of Performance Improvement Programs at Vizient joins host Nicole Spatafora, AVP, Performance Improvement, Vizient, to discuss mortality improvement.   Guest: Shannon Hale Senior PI Program Director, Performance Improvement Programs Vizient Host: Nicole Spatafora AVP, Performance Improvement Vizient   Show Notes: [00:47 – 02:48] Why it is so important that healthcare facilities look at mortality [02:49 – 04:24] Getting C-Suite buy in [04:25 – 07:36] How organizations can get their frontline engaged [07:37 – 08:58] What happens if you don't have engagement at the C-suite level or frontline level [08:59 – 10:55] Sustaining change [10:56 – 12:15] PI Mortality future plans   Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com   Subscribe Today! Apple Podcasts Spotify Android RSS Feed

As we close out our series on 1 & 2 Timothy, we're reminded that staying faithful isn't easy—but it's worth it. In his final words, Paul reflects on the pain of being abandoned by friends and fellow believers, yet by God's grace, clings to the hope and presence of God who never leaves. Will we hold fast to truth? Will we remain faithful to God's grace to carry us home?Connect: https://www.wellspringcc.org/connectOnline Giving: https://www.wellspringcc.org/givingAbout Wellspring: https://www.wellspringcc.org/aboutCCLI Copyright License # 1194988CCLI Streaming License # 20224379

Welcome to Citipointe Church Online. We love that you're joining us for our online experience.Sustaining the Life of God Within | Ps Reuben SowahJune 22nd - 5:00pm ServiceTo connect with or contact us, visit https://citipointechurch.com/connectTo GIVE online, visit https://citipointechurch.com/givingIf you have made a decision today to follow Jesus, please let us know by filling out the form found here: https://citipointechurch.com/i-have-decided/Citipointe Church exists to unmistakably influence our world for good and for God.

About this episodeIn this high-powered episode of 9x90™, Adi Soozin sits down with Dan Abbate—a serial entrepreneur who sold his first tech company at 19, scaled a $20 Million hard money lending business, and now leads Cloine Capital, a $100 Million land development firm backed by other entrepreneurs.Together, they explore:

Summary In this episode of the Customer Experience Revolution podcast, host Dave Murray speaks with Victor Aranda from KeyBank about the transformative 'Moments Matter' initiative. They discuss the framework's three pillars, the impressive growth in Net Promoter Score (NPS), and the strategies implemented to sustain momentum and consistency in client and teammate experiences. Victor shares insights on the ambassador program, the importance of emotional connections with clients, and how the initiative has become a competitive advantage for KeyBank. The conversation emphasizes the ongoing commitment to improvement and the daily efforts required to maintain high standards in customer service. Takeaways Victor Aranda leads the 'Moments Matter' initiative at KeyBank. The initiative focuses on client and teammate experience. KeyBank's NPS score increased from 57 to 85 in four years. An ambassador program was created to empower leaders across the organization. Sustaining momentum is crucial for long-term success. Emotional connections with clients lead to increased loyalty. The initiative is embedded in onboarding and daily operations. Inconsistency in service is a major challenge to overcome. Continuous improvement is a core value at KeyBank. Celebrating small wins helps maintain motivation and focus. Chapters 00:00Introduction to Moments Matter 02:09Understanding the Moments Matter Framework 05:06Success Metrics and NPS Growth 09:41Implementation Strategies and Ambassador Program 17:35Sustaining Momentum and Consistency 26:10Creating a Competitive Advantage 30:31Emotional Connections and Client Experience 34:45The Daily Commitment to Improvement   Links KeyBank Connect with Vistor Aranda Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

What carries us from this life to the next? God's grace—freely given, endlessly sufficient, and eternally secure.

Cribl's Field CISO Ed Bailey discusses how customers can manage the quality and quantity of data by providing intelligent controls between data sources and destinations.Topics Include:Cribl company name originCompany helps organizations screen data to find valuable insightsEd Bailey was Cribl's first customer back in 2018Data growth of 25% yearly created seven-figure cost increasesCEOs and CIOs complained about explosive data storage costsUsers demanded more data while budgets remained constrainedBailey discovered Cribl through a random Facebook advertisementCribl Stream sits between data sources and destinationsNo new agents required, uses existing infrastructure connectionsReduced data growth from 28% to 8% within yearDevelopment cycles shortened from six weeks to two weeksBailey managed global security and telemetry data systemsOperated large Splunk instance across forty different countriesTeam spent time collecting data instead of extracting valueCribl provided consistent data control plane for operationsSmart engineers could focus on machine learning solutionsMigrated from terrible SIEM to better security platformData strategy should focus on business requirements firstNot all data has the same business valueTier one: Critical data goes to expensive platformsTier two: Important data stored in cheaper lakesTier three: Compliance data in low-cost object storageSIEM costs around one dollar per gigabyte storedData lakes cost twelve to eighteen cents per gigabyteObject storage costs fractions of pennies per gigabyteAWS partnership provides scalable infrastructure for rapid growthEC2, EKS, and S3 are heavily utilized servicesCribl Search finds data directly in object storageAvoids costly data movement for search and analysisParticipants:Edward Bailey – Field CISO, CriblSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Becky discusses how pressures including polarisation, AI, climate change and geo-politics can push organisations into survival mode, explaining why thriving workplace cultures are vital for business success in today's complex environment. Becky urges HR leaders to build human-centred cultures that foster resilience, wellbeing, and sustainable impact, introducing Kin&Co's six-pillar framework for thriving cultures. Emphasising foundations such as purpose, agility and psychological safety, Becky discusses how trust is developed through everyday behaviours and how innovation thrives when emotional safety is established. Her insights shed light on the power of shared purpose to energise teams, especially where demand outstrips capacity. Challenging outdated command-and-control models, Becky calls on HR leaders to cultivate cultures rooted in trust, care, and intentional behaviour. Becky also offers a free diagnostic tool to help you assess your organisation's cultural strengths and opportunities for improvement, providing a thoughtful and practical starting point for meaningful change. References - Kin&Co's Free diagnostic tool   Thank you to Kin&Co for sponsoring this episode     What makes an organisation thrive in today's complex world? It's not just about strategy or financial results - it's about culture.     This episode is sponsored by Kin&Co, a certified B Corp and female-owned consultancy on a mission to make work better for 10 million people by 2030. Kin&Co believe that the most impactful organisations will cultivate thriving, human-centred cultures where people are motivated by purpose, resilience, and empowered to perform at their best.    Drawing on cutting-edge behavioural science and an inclusive approach, Kin&Co help global organisations transform their cultures, sparking lasting behaviour change that drives measurable impact on strategy, people, and performance. Their new model for organisational change is shaped by deep experience in culture transformation.    If you're intrigued, Kin&Co invites you to explore your own organisational culture with their free Thriving Cultures Diagnostic - a simple, insightful tool backed by behavioural science and inspired by nature. It provides a clear snapshot of your current culture and suggests practical actions to drive better behaviours, strategic shifts, and stronger organisational performance.     To learn more and take the diagnostic, click here: Kin&Co   

In towns and cities across the country, from blue cities to red states, from Idaho to Georgia and pretty much everywhere else, folks gathered to show their opposition to the Trump Administration. They were standing up against immigration raids with masked federal agents, to devastating cuts to Medicaid, to the President of the United States, quote-unquote “honoring” the United States Army with a birthday parade. If you marched this weekend with hundreds (or even thousands) of your neighbors, what can you do to keep that energy going? We asked Maurice Mitchell, the national director of the Working Families Party.And in headlines: Israeli Prime Minister Benjamin Netanyahu launched a preemptive strike against Iran, Minnesota lawmakers were shot and killed in a suspected political assassination, and the Trump administration proposes an expansion of the travel ban. Show Notes:Check out the Working Families Party – https://workingfamilies.org/Subscribe to the What A Day Newsletter – https://tinyurl.com/3kk4nyz8What A Day – YouTube – https://www.youtube.com/@whatadaypodcastFollow us on Instagram – https://www.instagram.com/crookedmedia/For a transcript of this episode, please visit crooked.com/whataday 

Maxwell House Coffee Time. September 26, 1946. NBC net. Sponsored by: Maxwell House Coffee, Birdseye Foods. George and Gracie go on a quiz show to win new appliances. They're going to appear on, "It Pays To Be A Schnook," but wind up on Kay Kyser's show instead. Kay Kyser sounds like he is being impersonated. The Maxwell House production commercial is based on, "Ramona.". George Burns, Gracie Allen, Meredith Willson and His Orchestra, Frank Nelson, Bill Goodwin, Kay Kyser (?), Mel Blanc, Paul Henning (writer), Keith Fowler (writer).Frontier Gentleman. February 02, 1958. CBS net. "South Sunday". Sustaining. The first show of the series. Kendall takes on the entire Shelton gang in a small town in the Montana Territory. Parts of the public service announcements have been deleted. The story titles given for this series are subject to correction, in fact, the series may not have story titles at all. John Dehner, Jack Kruschen, Harry Bartell, Barney Phillips, Virginia Gregg, Stacy Harris, Johnny Jacobs (announcer), Antony Ellis (creator, writer, producer, director), Jerry Goldsmith (composer, conductor).The Lux Radio Theatre. October 11, 1937. CBS net. "Stella Dallas". Sponsored by: Lux. The third anniversary show of the series. A tearful story of mother love and sacrifice, "soon to be made into a radio serial.". Barbara Stanwyck, John Boles, Anne Shirley, Barbara O'Neil, Bruce Satterlee, Cecil B. DeMille, Dickie Jones, Elia Braca (doubles), Frank Nelson (doubles, commercial spokesman, program opening announcer), Grace Kern (doubles), Hudson Faussett (doubles), Jack Egger, James Eagles (doubles), Joan Taylor (doubles, commercial spokesman), Lou Merrill, Louis Silvers (music director), Margaret Brayton (triples), Margaret McKay (doubles), Mary Lansing (doubles), Melville Ruick (announcer), Ross Forrester (doubles), Sada Cowan (doubles), Teresa Harris (doubles), Wallis Roberts (doubles), Sarah Y. Mason (screenwriter), Victor Heerman (screenwriter), Harry Wagstaff (adaptor), Gertrude Purcell (adaptor), Joe Bigelow (additional dialogue), Frances Marion (screenwriter), Olive Higgins Prouty (author), T. Keith Glennon (intermission guest: operations manager for Paramount), Frank Woodruff (director), George Wells (adaptor), Charlie Forsyth (sound effects). Crime Classics. December 3, 1952. CBS net. "The Crime Of Bathsheba Spooner". Sustaining. An audition recording. The script was used for the first show of the series on June 15, 1953. The story of the first woman tried and executed in the United states. Lou Merrill (host), Morton Fine (writer), David Friedkin (writer), Bernard Herrmann (composer, conductor), Elliott Lewis (producer, director), Mary Jane Croft, William Johnstone, Tudor Owen, Georgia Ellis, Herb Butterfield, Ben Wright, Sam Edwards.Lights Out. March 09, 1943. Program #21. CBS net origination, syndicated rebroadcast. "The Ball". Sponsored by: Commercials added locally. A ghastly story of the headless, walking dead. Syndicated program name: "The Devil and Mr. O." The story is also known as, "Paris Macabre." See cat. #77942 for a network, sponsored version of this broadcast. Arch Oboler (writer, host), Bea Benaderet, Jane Morgan.TOTAL TIME: 2:59:13.184SOURCES: Wikipedia and The RadioGoldindex.com

Join us on Pathmonk Presents with Matt Yau, Marketing Manager at CultureSuite, a company dedicated to supporting arts and culture organizations with their all-in-one digital platform, Peppered. Matt discusses how CultureSuite addresses funding challenges by offering sustainable website solutions, avoiding costly rebuilds. He shares insights on leveraging word-of-mouth referrals, crafting audience-focused content, and fostering community-driven development. Learn how empathy-driven messaging and strategic content convert prospects in the arts sector. Tune in for actionable tips to create meaningful connections and drive sustainable growth in niche markets, inspiring your marketing journey!  

In this episode of Grow a Small Business, host Troy Trewin interviews Dean Mathews, the founder of On The Clock. Dean shares his evolution from a solo software developer in 2004 to leading a team of 23 professionals, supporting 170,000 to 280,000 active users. Originally launched as a time-tracking app, On The Clock has expanded to include employee scheduling and payroll services, with ambitious goals of reaching $10 million in revenue and one million monthly active users. Dean discusses the critical role of consistency, hiring the right talent, and leveraging tools like Asana for effective project management. He also emphasizes the importance of understanding customer needs and fostering a culture that prioritizes growth and team development. Other Resources:  When should a growing small business have a Board of Directors or Advisors? Get a return from an effective Chairperson of a Board An easy way to measure if your customers love you in 21 minutes – use the Net Promoter Score (NPS). And it's FREE. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here.   Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice.   And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Dean Mathews, the hardest thing in growing a small business is shifting from doing everything yourself to empowering others by building systems and trusting your team. He highlights the importance of moving from working in the business to working on the business, emphasizing that true growth comes from hiring the right people, clearly defining roles, and creating an operating structure that allows others to thrive. You can't scale alone, and recognizing that earlier can make a significant difference. What's your favorite business book that has helped you the most? Dean Mathews' favorite business book that has helped him the most is Scaling People by Claire Hughes Johnson. He found it especially valuable because it offers practical frameworks and structures for growing teams and building an internal operating system. The book resonated with him as it closely aligned with the challenges he faced while scaling OnTheClock, particularly around leadership, processes, and team development. He even conducted a book club at work based on it, applying its lessons to enhance how his company operates. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Dean Mathews recommends several great podcasts and online learning resources to help grow a small business, especially in the SaaS space. His top pick is the SaaStr Podcast, which features insights from successful SaaS founders and is packed with growth strategies. He also expressed strong interest in exploring content by Alex Hormozi, particularly his books $100M Offers and $100M Leads, and his podcast focused on data-driven business scaling. Additionally, Built to Sell Radio by John Warrillow was recommended for its focus on recurring revenue and building sellable businesses, while Nathan Latka's Podcast was noted for its sharp focus on SaaS metrics like ARR, MRR, CAC, and churn—making it a valuable listen for any growth-minded founder. What tool or resource would you recommend to grow a small business? Dean Mathews recommends using a project management tool like Asana to grow a small business, as it helps teams stay organized, track progress, and manage both projects and processes effectively. He believes every business boils down to three core elements—people, projects, and processes—and Asana helps align them in a structured way. Additionally, he highlights creating an internal operating system (built in tools like Google Slides), which outlines company values, goals, job roles, meeting structures, and key metrics. Together, these tools support scalable growth and team alignment. What advice would you give yourself on day one of starting out in business? Dean Mathews' advice to himself on day one of starting out in business would be to “buckle in, you're in for a ride” and to understand early on that scaling a business is all about people. He emphasizes that success doesn't come from doing everything yourself, but from hiring the right people, trusting them, and building systems that empower them to thrive. He reflects that if he had learned earlier how to let go of control and focus on developing others, his business could have grown even faster. Surrounding yourself with people who are smarter than you in their areas is key to building something truly sustainable. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Trusting others with your vision is the first step to real growth — Dean Mathews A strong culture starts with clearly defined and lived values — Dean Mathews Leadership is less about control and more about enabling success  — Dean Mathews  

Everyone has goals — some are monumental, others modest — but every goal matters. Join guest Szu-chi Huang, an expert in sustaining enthusiasm for individuals, customers, and employees across global corporations and organizations, as she delves into the science of motivation. Discover how the gap between where you are and where you want to be is bridged by a dynamic blend of psychology, sociology, behavioral economics, neuroscience, and the latest in AI. The secret to achieving your goals? Stay adaptable. If one approach falters, switch gears to keep your drive alive, Huang tells host Russ Altman on this episode of Stanford Engineering's The Future of Everything podcast.Have a question for Russ? Send it our way in writing or via voice memo, and it might be featured on an upcoming episode. Please introduce yourself, let us know where you're listening from, and share your question. You can send questions to thefutureofeverything@stanford.edu.Episode Reference Links:Stanford Profile: Szu-chi HuangConnect With Us:Episode Transcripts >>> The Future of Everything WebsiteConnect with Russ >>> Threads / Bluesky / MastodonConnect with School of Engineering >>> Twitter/X / Instagram / LinkedIn / FacebookChapters:(00:00:00) IntroductionRuss Altman introduces Szu-Chi Huang, professor of marketing at Stanford GSB.(00:03:31) Studying MotivationSzu-chi shares what led her to study motivational science(00:04:03) Defining MotivationMotivation as the drive to close the gap between current and ideal self.(00:04:57) The Science of MotivationStudying motivation through behavioral and neurological data.(00:05:48) Why It Matters in BusinessHow motivation science applies to leaders, teams, and customers.(00:06:39) Motivation FrameworkThe strategies needed in order to stay motivated over time.(00:07:42) The Mindset of MotivationThe different mindsets needed throughout the stages of motivation.(00:09:21) Motivating Kids to Choose HealthyA Collaboration with UNICEF to study what motivates children.(00:10:55) Gamified Coupons in PanamaA study using gamified coupons to influence children's food choices.(00:14:26) Loyalty Programs as MotivationHow customer reward programs act as structured goal journeys.(00:16:47) Progress Versus PurposeThe different incentives needed in each stage of loyalty programs.(00:18:29) Retirement Saving LessonsHow financial institutions apply motivational science to long-term goals.(00:21:12) Motivation in Social ContextThe role of social connections in goal pursuit and sustaining motivation.(00:26:10) Designing Apps for MotivationHow redesigning user interfaces can help users stay motivated.(00:27:20) AI as a Motivation CoachUsing AI to personalize feedback across all stages of goal pursuit.(00:30:09) Starting and Sustaining a GoalPractical strategies for launching and sustaining a goal.(00:31:57) Conclusion Connect With Us:Episode Transcripts >>> The Future of Everything WebsiteConnect with Russ >>> Threads / Bluesky / MastodonConnect with School of Engineering >>>Twitter/X / Instagram / LinkedIn / Facebook

Listen to the top news of 13 June 2025 from Australia in Hindi.

What if the biggest thing holding your business back… is you?In this episode of Scaling Expertise, I sit down with Jill James, founder of The Jill James, a fractional COO firm that helps expert founders scale without burning out or staying stuck in operator mode. Jill built her firm by asking one powerful question: “How can I help people do the work they love without being buried in admin?”We dig deep into the invisible costs of overwork, the identity shift from doer to leader, and the moment Jill realized she needed to break her own rules to scale. If you're feeling like your business can't run without you, this episode is your wake-up call.Jill shares hard-earned wisdom from scaling businesses to $10M+ and offers actionable ways to reclaim your time, build operational clarity, and let go of control—without compromising your vision.Key Takeaways:Founders can be the bottleneck. If your business can't function without you, it's not scalable.Don't sell your time—sell your thinking. Experts grow when they stop doing and start designing systems.Scaling isn't about doing more—it's about doing less, better. Create space so the business can operate without you.You don't need to be a “visionary.” You just need to be clear about where you want to go.Resist the "fixer" urge. Let your team solve problems so they can grow into their roles.Fractional leadership. This can help expert founders transition out of operator mode with structure and sanity.Jill is a featured author in The Wisdom Collection: Stories That Transform How We Live, Connect, and Lead—an anthology of powerful insights from business leaders who've built, failed, and figured things out the hard way so you don't have to. Each chapter is practical, quick to read, and full of hard-won wisdom.The book launches June 24 and will be available for just $1.99 during its first 24–48 hours.Want the launch link or more details? Check out Jill's announcement post on LinkedIn.Resources Mentioned in the Episode:

What makes education distinctly Christian? Is this more a question of what it is or what it isn't? But whatever we make of those questions, how do educators remain passionate about their mundane, sometimes thankless, often discouraging role in carrying this work forward? Anthony Hurst, who has over 25 years of experience in Christian Day Schools and currently works as school representative for Christian Light, offers valuable insight on these perennial questions. School leaders, you've likely experienced just how quickly your own vision and motivation can fade. You are also in a prime position to renew the passion of the teams that you lead. Join Anthony in reflecting on what keeps the fire burning. As you listen to his ideas and insights, take note of memories and experiences this brings to mind. How could you and your team tap into the experiences of the past year to renew your commitment for the next one?   Links This recording was first published on The Dock as Why I am Passionate About Christian Education: https://thedockforlearning.org/lecture/why-i-am-passionate-about-christian-education/  More Recordings from Pacific School Leadership Institute 2021: https://thedockforlearning.org/series/psli/pacific-school-leadership-institute-2021/ More Information about Pacific School Leaders Institute: https://psli.info/

In today's empowering episode, Michelle dives into why rest and recovery are the keys to sustainable transformation—especially for high-achieving women. Learn the science behind recovery, why it's essential for both body and identity shifts, and how to integrate it into your busy life to support lasting success.Inside, you'll discover:The power of rest for muscle recovery, energy, and hormonal balanceWhy high-achievers prioritize recovery over hustlePractical tips for integrating rest into your routineHow rest plays a pivotal role in your full-body and identity transformationApply for 1:1 mentorship or the Ambitious + Fit Mastermind: ambitiousandfit.comShare & tag @michelleestallings with your favorite insight!

In this episode of the Innovating Together Podcast, host Bridget Burns introduces two trailblazers from the University Innovation Alliance (UIA) Fellows Program, Amy Martin and Renata Opoczynski, who share their transformative journey at Michigan State University (MSU). Recorded at the UIA National Summit, the episode highlights how MSU sustained student success despite significant challenges, including seven presidents and five provosts in a decade, alongside institutional trauma. Amy and Renata reveal the power of process mapping—a low-cost, high-impact tool sparked by a 2015 UIA convening at Georgia State—that drove systemic change by exposing inefficiencies and fostering student-centered solutions. Their story underscores the Fellows Program's role in building a pipeline of innovative, empathetic leaders for higher education.The episode dives into five key strategies MSU employed to maintain momentum: embedding a “learn, thrive, graduate” vision in campus culture, focusing on incremental action through strategic doing, fostering collaborative change, co-designing with students, and empowering UIA fellows as strategic leaders. Amy and Renata's firsthand accounts offer practical insights and inspiration for institutions navigating turnover and complexity while prioritizing student outcomes.Key Takeaways:Process mapping reveals systemic flaws, enabling effective student success interventions.Embedding a clear vision, like “learn, thrive, graduate,” anchors progress amid leadership changes.Strategic doing and collaborative frameworks drive consistent, incremental advancements.Co-designing with students ensures solutions address real barriers.Empowering fellows as strategic leaders fosters innovation and sustains momentum.“You can't bring a good solution into a toxic system. You need to actually see the system for how it is and not how you fantasize it to be.” – Bridget BurnsLearn more about the UIA by visiting:WebsiteLinkedInTwitterYouTubeFacebookThis week's episode is sponsored by Mainstay, a student retention and engagement tool where you can increase student and staff engagement with the only platform consistently proven to boost engagement, retention, and well-being. To learn more about Mainstay, click here.

Short-term missions. Whether you have participate in many or are just considering finding your first one, short-term mission trips do a lot of good around the world. We will be discussing five principles to ensure that our short-term mission efforts have a long-term and sustainable impact on those with whom we serve. Speaker(s): Jaime Saint Session webpage: https://www.medicalmissions.com/events/gmhc-2024/sessions/five-principles-for-long-term-sustaining-impact-on-short-term-trip

This week, we are honoring Pride Month with a powerful conversation about storytelling, community, and the impact of showing up - not just for a moment, but month after month. At the center of this episode is Kate Anderson, Community Philanthropy Manager of Sustainers, who offers us an inside look at how The Trevor Project is building a movement of lifelong allies and deepening relationships with their recurring donors.You'll hear about the behind-the-scenes tactics they're using to drive 40-50% open rates, their high-retention onboarding strategies, data-driven storytelling, and interactive Pride kickoff webinar. Even the smallest tweaks (like a single line of text on a donation form), led to a DOUBLING in their monthly donor acquisition. As a leading LGBTQ+ nonprofit, The Trevor Project does a fantastic job of treating sustainers as advocates, and if you're tuning in, you'll be inspired to start showing up differently for your most committed supporters.Resources & LinksConnect with Kate Anderson on LinkedIn and learn more about The Trevor Project on their website, as well as their Pride campaign. This show is presented by LinkedIn for Nonprofits. We're so grateful for their partnership. Explore their incredible suite of resources and discounts for nonprofit teams here, including up to 50% off LinkedIn hiring tools. Are you still dreaming about building your monthly giving program or refreshing your current one? Applications are now open for my “done with you” Monthly Giving Mastermind. Limited spots are left and we start in July. Click here to apply. My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn my framework to build, grow, and sustain subscriptions for good.Let's Connect! Send a DM on Instagram or LinkedIn and let us know what you think of the show! Head to YouTube for digital marketing how-to videos and podcast teasers Want to book Dana as a speaker for your event? Click here!

Melissa Carter talks with John Mulcahy, Board of Trustee member of the Georgia Forestry Foundation, and Matt Hestad, Senior Vice President of the Georgia Forestry Foundation, about the importance of forestry, sustainability, and protecting natural resources. They discuss forest conservation, urbanization threats, and ways to promote stewardship and awareness. The conversation highlights innovative solutions like mass timber construction and personal connections to nature, emphasizing the value of trees in our environment. www.chattnaturecenter.org gffgrow.org Chapters 00:00 The Value of Wood in Nature02:58 Sustainability and Education in Forestry05:51 Urbanization and Its Impact on Forests08:46 Legislation and Conservation Efforts11:51 Mass Timber and Innovative Building Solutions17:48 Personal Connections to NatureSee omnystudio.com/listener for privacy information.

Is your finance team truly driving strategic value, or are you stuck in reactive mode? Host Melissa Howatson, welcomes Peter Emerling, Director in the Digital Transformation Practice at Citrin Cooperman, to explore the finance maturity model, the four stages of finance maturity and what it takes to move from reaction to transformation. With over 18 years of experience advising businesses across industries and lifecycle stages, Peter breaks down the key components of a modern maturity model—from people and processes to data and governance—and shares practical ways finance leaders can assess where they stand and how to level up. If you're struggling with siloed systems, manual workarounds, or transformation fatigue, this episode offers a roadmap toward building a smarter, more agile finance function. Learn how you can assess your current maturity level and take concrete steps towards finance transformation that drives real business impact. Discussed in This Episode: The 4 finance maturity levels: Sustaining, Reactionary, Transforming, Innovating - Understanding where your team stands Five assessment pillars: People, Process, Technology, Data, and Governance Red flags that indicate your team may be stuck at level two How to evolve without ripping out your tech stack Real-world client examples and what drives true business impact Actionable strategies to progress through maturity stagesFor CFO insights, episode show notes, and exclusive blog content, visit thecfoshowpodcast.com.

Rachel Fine is a Registered Dietitian Nutritionist for dancers with advanced certifications in Eating Disorders, Intuitive Eating, and Sports Nutrition. Rachel works with dancers worldwide to help them build supportive relationships with food and body. FREE 7-DAY TRIAL to become The Healthy Dancer®: https://dancenutrition.com/membership/From downloadable guides to workbooks and online courses, dancers can access everything they need to learn about building a nourishing lifestyle that supports the physical, mental, and emotional demands of dance. A note from Rachel: The importance of dance nutrition goes beyond our plate. This is why I created www.DanceNutrition.com and The Healthy Dancer®. Dancers, dance educators, and dance parents can utilize these resources to access information and guidance about fueling for performance!Disclaimer: This is produced for informational purposes only. This information is general, not specific to you. The information in this podcast does not substitute for medical advice. The viewer or listener assumes full responsibility for consulting a qualified health professional regarding health conditions or concerns, and before starting a new diet or health program.

The Kraft Music Hall. May 01, 1941. NBC net. Sponsored by: Kraft Miracle Whip, Kraft Malted Milk. The first tune is, "With A Twist Of The Wrist." Guest Pat O'Brien makes his ninth appearance on the show, as a third base businessman. Bing interviews a paratrooper. Bob Burns reads a letter from Grandma and plays, "Dance Of The Hours" on his bazooka!. Bing Crosby, Bob Burns, John Scott Trotter and His Orchestra, The Music Maids, Ken Carpenter (announcer), Connie Boswell, Pat O'Brien, Josephine Tuminia (soprano).  Howdy Doody. August 16, 1952. NBC net. Sustaining. 7:30 A.M. Not a television show, this broadcast originates from "The Howdy Doody Circus." The topic of the program is "the sea." The president of the Kids is nominated and elected. Who is Mr. X?  In addition to "Buffalo Bob," we hear "Phineas T. Bluster," "Dilly Dally," "The Flubadub," "The Flubadub, Jr.," Professor Hubert Fitchnoodle, Zabby (a two-headed man-from Mars), and of course, Howdy Doody. Buffalo Bob sings, "Anchors Away,""Yankee Doodle Dandy", Popeye the Sailor" and other songs.  The members of the Peanut Gallery give their opinions. Bob Smith; Dayton Allen LADY ESTHER PLAYHOUSE (Mercury Theatre) January 19, 1942. CBS net. "My Little Boy". Sponsored by: Lady Esther. A delightful portrait of a father and his son. Welles is at his best!. Orson Welles, Carl Ewald (writer), Dix Davis, Ruth Warrick, Ray Collins.  Freedom U.S.A. March 30, 1952. Program #15. ZIV Syndication. "Embargo On Santa Granada". Sponsored by: Commercials added locally. A revolution is taking place in Santa Granada. An embargo on trade is being considered in the Senate. The date is approximate. One savings bonds spot announcement (from a different time period) has been added during the first commercial break. Tyrone Power, Edwin C. Hill (narrator), Jimmy Wallington (announcer), David Rose (composer, conductor).The Witch's Tale. December 7, 1931. WOR, Newark, New Jersey, Air Features Syndicate syndication. "The Confession". Sponsored by: Kruschen Salt (weight reducer). 9:30 P.M. A Catholic priest is summoned to administer the last rites to a young Chinese wife about to be killed by a particularly gruesome Chinese torture. The script was previously used on "The Witch's Tale" on December 7, 1931 and subsequently on February 17, 1936. This program was also syndicated by "Group Broadcasters.". Alonzo Deen Cole (writer, producer, performer), Marie O'Flynn, Adelaide Fitz-Allen (as "Old Nancy").TIME:02:55:50.454SOURCES: Wikipedia and The RadioGoldindex.com

Pastor Garrison GreeneTEXT: Psalm 90:14BIG IDEA: Satisfy us in the morning with your steadfast love, that we may rejoice and be glad all our days.OUTLINE:1. A Steadfast Love2. A Satisfying Love3. A Sustaining Love

Kindly Subscribe to the channel to support the podcast by clicking the link: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://creators.spotify.com/pod/show/blessing-masawi/subscribe⁠⁠⁠⁠⁠WHILE MEN SLEPT - PART 3 (SUSTAINING REVIVAL FIRE) -SOR UK WITH APOSTLE JOSHUA SELMAN ||30||05||2025

Concerning this we have much to say that is hard to explain, since you have become hard of hearing. For though by now you should be teachers, you need someone to teach you again the first principles of the oracles of God and have come to need milk rather than solid food. Everyone who lives on milk is unskilled in the word of righteousness, for he is a baby. But solid food belongs to those who are mature, for those who through practice have powers of discernment that are trained to distinguish good from evil.”‭‭Hebrews‬ ‭5‬:‭11‬-‭14‬ ‭WE LIKE EASYWE LIKE THE PATH OF LEAST RESISTANCE WE LIKE SMOOTHWE LIKE AMICABLEWE ARE BY NATURE NON-CONFRONTATIONAL (except online)WE AVOID TENSION OR FRICTIONWE LIKE THE ECHO CHAMBERWE ARE SPIRITUAL INFANTS WHO LIKE MILK AND MASHED POTATOES THAT'S WHY WE HAVE CHRISTIAN MEN WHO: GO TO CHURCHES FOR THE TED TALK AND ROCK CONCERT PREFER PASTORS WHO ARE PRESSED, PLEATED, and PUSSIFIED STILL SIT IN FRONT OF COMPUTER WITH PANTS AROUND ANKLES WHO STILL CANT DO 20 PUSHUPS WHO CAN'T FIND THEIR BIBLE BUT HAVE THEIR MONSTER TRUCK MAG SUBSCRIPTION 5 STEPS TO SUSTAIN SPIRITUAL SUSTENANCEGET SCRIPTURAL STOP TAKING A BUTTER KNIFE TO A SWORD FIGHT Sword of the Spirit is the Word of God EPH 6:17 “For the word of God is alive, and active, and sharper than any two-edged sword, piercing even to the division of soul and spirit, of joints and marrow, and able to judge the thoughts and intents of the heart.” Hebrews‬ ‭4‬:‭12‬ ‭GET UNCOMFORTABLE HEALTHY TENSION“In this you greatly rejoice, even though now, if for a little while, you have had to suffer various trials, in order that the genuineness of your faith, which is more precious than gold that perishes, though it is tried by fire, may be found to result in praise, glory, and honor at the revelation of Jesus Christ,” 1 Peter‬ 1‬:‭6‬-‭7‬ ‭ ‭ “We can rejoice, too, when we run into problems and trials, for we know that they help us develop endurance. And endurance develops strength of character, and character strengthens our confident hope of salvation.” Romans‬ ‭5‬:‭3‬-‭4‬ ‭GET LOWSUBMITTED & HUMBLE “Humble yourselves under the mighty hand of God, that He may exalt you in due time.” 1 Peter‬ ‭5‬:‭6‬‭“Then He said to them all, “If anyone will come after Me, let him deny himself, and take up his cross daily, and follow Me.” Luke‬ ‭9‬:‭23‬ ‭GET HONESTBOLDLY COME TO THE THRONE“If we confess our sins, He is faithful and just to forgive us our sins and cleanse us from all unrighteousness.” 1 John‬ ‭1‬:‭9‬ ‭ “Confess your faults/sins/fears to one another and pray for one another, that you may be healed. The effective, fervent (AGGRESSIVE) prayer of a righteous man accomplishes much.” James‬ ‭5‬:‭16‬ ‭GET CONVICTED ASK GOD TO REVEAL IT | LEARN TO LET SCRIPTURE OFFEND U “Search me, O God, and know my heart; test me and know my anxious thoughts. Point out anything in me that offends you, and lead me along the path of everlasting life.” Psalms‬ ‭139‬:‭23‬-‭24‬ ‭“Listen, all the earth! I will bring disaster on my people. It is the fruit of their own schemes, because they refuse to listen to me. They have rejected my word.” Jeremiah‬ ‭6‬:‭19‬ ‭“To whom can I give warning? Who will listen when I speak? Their ears are closed, and they cannot hear. They scorn the word of the Lord. They don't want to listen at all.” Jeremiah‬ ‭6‬:‭10‬ ‭

Building Influence and Community: The Future (and Power) of Author Newsletters In this episode of 'All Things Book Marketing,' the host Corinne Moulder, Smith Publicity's Vice President of Business Development, interviews Kathleen Schmidt, founder of Kathleen Schmidt Public Relations.They discuss Kathleen's extensive experience in book publishing as a publicist, literary agent, acquisitions editor, and ghostwriter. Kathleen shares the inspiration behind her popular newsletter 'Publishing Confidential,'  on Substack. She offers advice on creating engaging content, building a newsletter audience, and the evolving role of digital platforms in the publishing industry. Kathleen also touches on future plans, including branded events and a potential podcast.The conversation provides valuable insights for authors, experts, and publicists looking to navigate the ever-changing landscape of book publicity.00:00 Introduction and Guest Hype01:35 Kathleen's Journey to Publishing Confidential03:32 Growing a Newsletter Audience07:24 Balancing Personal and Professional Content10:20 The Role of Newsletters in Modern Publishing15:40 Tips for Publicists and Newsletter Writers24:31 Starting and Sustaining a Newsletter34:13 Future Plans and ConclusionFor more insights about book publicity and book marketing, visit Smith Publicity and subscribe to our newsletter to stay updated on upcoming podcast episodes.

Coming June 2025 – Conservation Across Africa is a six-episode series in collaboration with African Parks, highlighting the people, partnerships, and protected areas driving one of the most ambitious conservation efforts on the continent.

Burnout doesn't end with one big fix. Here's how to build real, lasting relief by trading perfection for momentum—one reset, one decision, one human moment at a time.Check out all four episodes in this special series on this Spotify playlist.Find a transcript for this episode here: https://modern-mentor.simplecast.com/episodes/sustaining-momentum-in-the-battle-against-burnout/transcriptHave a question for Modern Mentor? Email us at modernmentor@quickanddirtytips.com.Find Modern Mentor on Facebook, Twitter, and LinkedIn, or subscribe to the newsletter to get more tips to fuel your professional success.Modern Mentor is a part of Quick and Dirty Tips.Links: https://www.quickanddirtytips.com/https://www.quickanddirtytips.com/modern-mentor-newsletterhttps://www.facebook.com/QDTModernMentorhttps://twitter.com/QDTModernMentorhttps://www.linkedin.com/company/modern-mentor-podcast/ 

Ps. Kenny reflects on the Biblical journey on the Israelites from Egypt to the promise land and how this journey reflects in our own lives.

{Flying to $50K Months Masterclass} DAY THREE: SUSTAINING $50K MONTHS The Heart of Sales: my brand new program on Sales Magnetism X Personal Power X Wealth Energetics X High Level Converting Content  This is a program that centers the core trainings on expanding your capacity, influencing money, creating content that makes your clients go “SEND ME THE LINK!” All while leading from your personal power

On the latest NFL Players: Second Acts podcast, Super Bowl champion Ben Utecht joins Peanut and Roman. Ben reflects on the moments that led to his NFL career and credits Tony Dungy for giving him his shot in the league. He shares what it was like competing with Peyton Manning and tells a story that sums up what it was like playing with him. Ben opens up about the concussion he sustained during practice that aired on Hard Knocks and how that experience led him to become an advocate for brain health and a spokesman for the American Academy of Neurology. Then, Ben talks about how a foot infection led to the launch of his company, Sole Care Rx. He shares what he’s learned since becoming a CEO and the leadership lessons he took from Tony Dungy into business. Later, Ben shares how his passion for music led him to a career as a singer and songwriter, and how the people of Indianapolis got to experience him for his voice first before they saw him on the football field. The NFL Players: Second Acts podcast is a production of the NFL in partnership with iHeartMedia.See omnystudio.com/listener for privacy information.