The 1075

In the latest episode of The 1075 podcast, we discuss options available for supply planning and winter storage for the upcoming season with Superior Energy Systems' Jim Bunsey, director of operations, and Derek Rimko, vice president of operations. No matter what you decide to do this winter, it's important that you have a supply plan. Supply plans vary greatly depending on region, size of the company, and other preferences. This episode explores just a couple of ways that propane marketers can prepare. If you would like to share how your company prepares for winter, email editor@propane.com.

In this episode, Julie Johnson of Ted Johnson Propane, a 50-year business, shares lessons from surviving the housing crash of 2008 and how she's handling the loss of 30 percent of the company's gallons so far due to COVID-19. She shares what staff are doing differently to react to customer needs and increase service, which will help her business remain resilient in the long run.

In this episode of The 1075 Podcast, Gordon Cunningham, sales and marketing director for Georgia Gas, shares how the COVID-19 pandemic is affecting his company and its material handling customers.

Mark Delehanty of Independence Propane in Pennsylvania shares practical advice for propane marketers about the importance of using tank monitors and sizing tanks correctly to manage well and keep backup power generation customers. PERC's Associate Director Business Development Joe Calhoun also joins to share an overview of the market and what's been happening under COVID-19.

PERC's Director of Agriculture Business Development Mike Newland shares what's going on in each segment of the agriculture market, covering different producers and crops, during COVID-19, and some of the best ways propane marketers can serve these customers during this time of social distancing.

As part of our series offering insights to propane marketers about how to conduct business in each of propane's market segments during the COVID-19 pandemic, we focus on the residential and commercial markets for this episode. PERC's Bryan Cordill, director of business development, shares March housing numbers, the current challenges faced by construction professionals, and how propane marketers can help them.

PERC's Steve Whaley and Derek from Roush CleanTech share how propane marketers can successfully do business in propane autogas during the COVID-19 pandemic. Propane school bus purchase orders are still being made at this time, and they share the best ways for propane marketers to reach out to school districts and talk about propane's economic savings. Resources are available under the Autogas Fleets section on propane.com, and online training is available for school bus drivers and service techs on the propane.com Learning Center.

Armistead Mauck, vice president of Cherry Energy in North Carolina, shares how adding propane into a local community college's HVAC program has resulted in qualified applicants to fill his company's positions and a larger percentage of the local workforce that is more aware of propane's benefits and can service its appliances. He is joined by the college's director, who is now a propane advocate himself after having limited knowledge of the fuel previously.

President and CEO of the Propane Education & Research Council Tucker Perkins explains the dollars and cents behind what propane retailers and their customers can save by taking advantage of the recently passed federal tax credits for alternative fuels and refueling infrastructure for the years 2018-2020.

PERC's Director of Agriculture Business Development Michael Newland reviews the factors that made 2019 a historical year in terms of America's crop production, weather, and propane supply and demand this fall, and how the propane industry addressed those challenges. He also announces a new tool, the grain dryer demand model, that propane professionals can use to predict and anticipate future scenarios.

Ray Murray, Chris Wagner, and Kenton Sonnenburg share how PERC's Advisory Committee -- a group of propane industry member volunteers -- are working on new messages and engines that will help consumers think about and use propane as a clean energy solution to meet environmental demands and to serve as a viable alternative under the electrify everything movement. As head of the Safety and Technical Training Working Group, Chris talks about a new way of training being developed that's easier, faster, cheaper, and more effective for propane professionals and consumers to learn.

As part of his satellite media tour with radio and TV stations across the country, PERC President and CEO Tucker Perkins talks about the benefits of propane school buses. This interview with a radio station in Albuquerque, N.M., discusses a recent study by Georgia State University that links higher student test scores with lower school bus emissions.

In this episode, Richard Buchholz, president of Waypoint Construction Services, shares a part of his presentation at the upcoming Propane Sales Summit in Charlotte, N.C., for propane professionals about how to engage builders to choose propane for their projects.

As part of his satellite media tour with radio and TV stations across the country, PERC President and CEO Tucker Perkins talks about the benefits of propane school buses. This interview with a radio station discusses a recent study by Georgia State University that links higher student test scores with lower school bus emissions.

PERC's Director of Agriculture Business Development Michael Newland talks about the unprecedented conditions affecting this year's corn crop and the challenges and opportunities it brings for the propane industry and its customers for the upcoming winter demand season. See a recent press release about what farmers can do now to prepare for higher propane demand this fall. https://propane.com/newsroom/press-releases/perc-urges-producers-to-fill-propane-tanks-early-to-prepare-for-high-demand-due-to-long-winter-wet-spring/

Did you know that the first step to answering a customer complaint call is to say thank you? In this episode, Bob Gabor, PERC's instructor for the Customer Service Representative course for propane professionals, shares tips on how to effectively manage customer complaint calls every time.

Jon Loeb, vice president of sales for Thompson Gas, who helped develop the new Propane Sales Training program explains how it's nothing like anything the industry has ever had before. With videos, webinars, games, and more, the program is customized for seasoned veterans and new hires alike based on their learning style and experience in the industry.

Judy Taranovich of Proctor Gas in Vermont talks about the school tours, open houses, and other events she hosts and participates in each year and how they impact her company, and tips she uses for success.

Courtney Gendron, Lyndon Rickards and Jeremy Vore share the Top 3 changes to the 2019 edition of the Certified Employee Training Program (CETP). If you have a comment about the training content, be sure to email safety@propane.com.

Tucker Perkins, president and CEO of the Propane Education & Research Council, shares how having a renewable component allows our industry to be a part of the energy conversation for the long-term vitality of our fuel.

Nationally-renowned speaker, author, and trainer Brian Basilico gives a preview of his upcoming Can-Do marketing training webinar on April 8 at 3 p.m. ET. He shares how to create relationships with prospective customers in an increasingly digital world.

PERC CEO Tucker Perkins talks with Derek Dalling, state executive of the Michigan and Ohio propane gas associations, about ways his states are seeing gallon growth in non-traditional marketers like school buses and mowers. Derek also explains how his associations engage with builders to capitalize on outdoor living and home remodeling trends.

As the Midwest experienced record low temperatures this week, Derek Dalling, executive director of the Michigan and Ohio propane gas associations, talked with PERC President and CEO Tucker Perkins about how marketers are meeting home heating demand, the importance of having a robust supply infrastructure, and using digital media to communicate safety messages to customers.

Jack Walzel, owner of Tri-Co Propane in Texas, talks to PERC President and CEO Tucker Perkins about how he manages safety and training, hires and keeps talented employees, and grows gallons.

Ed Ferguson, owner of C3H8 Consulting, explains recent changes to the International Fire Code regarding vehicle impact protection requirements for propane installations. This includes changes for cylinder storage and exchange cabinets. The update to the code was based off of a research project funded by the Propane Education & Research Council. For more information, download the fact sheet at http://propane.click/facts.

Ryan Jackson, COO of D.F. Richard Energy, and Lyndon Rickards, assistant vice president for risk management with Eastern Propane & Oil, talk about some recent concerns that their companies experienced regarding improper purging of propane containers.

People are using Google to find local businesses in their area to get the products they need. That's why we're encouraging all propane retailers to sign up for a Google My Business listing now. It not only helps customers find you, but also allows you to manage promotions across locations, see and respond to customer reviews, and more.

In today's edition of The 1075, Stuart Flatow, vice president of safety and training at PERC, discusses some of the updated consumer safety materials PERC has to offer, the reasons fueling these changes, and the costs associated.

Ingrid Bechard, Director of Market Communications, explains what the Back to School PR Campaign is all about and describes some of the key elements of the outreach.

In this five-minute podcast, PERC President and CEO Tucker Perkins talks about specific opportunities to market propane right now, and the tools that can help you do it.

Bob Cyr, delivery center manager for Dead River Company, shares his experience after using the blended learning method for Basic Principles and Practices, Bobtail Delivery Operations, and Cylinder Delivery Operations. Along with his colleague, Mark Anderson, safety director, they talk about the benefits of retaining more of the course content and being able to fit training under a demanding schedule.

It's peak tornado season, and experts are predicting one of the five hottest summers on record for the Midwest. Paula Laney, director of safety, training, and education for the Oklahoma LP Gas Research, Marketing, and Safety Commission shares tips on what propane retailers can do right now to prepare their businesses and customers for a natural disaster.

As part of the second installment of the Quarterly CEO Report, Tucker Perkins welcomes Josh Simpson of Kamps Propane in California to talk about his involvement in the development of the integrated marketing campaign. Josh talks about how a digital marketing strategy can yield ideal results for small companies and how it can be done inexpensively and efficiently to raise awareness of propane's benefits and connect consumers to their local marketer.

PERC's Vice President Safety and Training Stuart Flatow discusses workforce training challenges and new opportunities to lower those barriers.

Tucker Perkins describes his takeaways from meetings with marketers during his first 100 days as PERC's CEO and president.

After a historic hurricane season, we speak with Florida Propane Gas Association Director Dale Calhoun on propane's role during one of the worst storms to hit the state.

Safety and training should be everyone's priority, especially with home heating season right around the corner. In this episode of the 1075, we speak with Stuart Flatow, PERC's vice-president of safety and training about some of free safety and training initiatives that you and your company can use to fulfill your duty to warn.

PERC's new President and CEO Tucker Perkins lays out his priorities for PERC in the next three months and shares his plan for providing marketers the tools and information they need to grow gallons in an increasingly complex and challenging industry.

Propane supply and winter preparedness are at the top of everyone's mind. In the latest episode of The 1075, RBN Energy's Rusty Braziel gives us the low down on current propane supply trends and what marketers should be doing right now to prepare for the coming winter season. Listen on the web or download now on Apple iTunes or Google Play.

In the third episode of The 1075 podcast, we take a look at two new PERC programs that are designed to help propane marketers and trainers. We also get an update on the spring consumer campaign results. The 1075 podcast is produced by the Propane Education and Research Council (PERC).

The 1075 sits down with PERC Chief Operating Office Tucker Perkins to discuss the VW settlement, and why it is such an important opportunity for the industry.

The 1075 is a podcast for propane professionals on the latest industry news produced by the Propane Education and Research Council.