Podcasts about sales training

Roofing Market Report: https://roofmarketreport.com/---Tim Brown runs one of roofings most well known marketing agencies… and now he's starting his own roofing company. He's entering the market in one of the worst times in recent history. Will his expertise as a marketer give him a competitive advantage, or will his strategy fail?I interviewed Tim to find out how a professional marketer like him would launch a new roofing company in 2026. I openly disagreed with some of his strategies, but I'm open to being proved wrong. And I truly admire his vulnerability and desire to challenge the status quo.P.S. Even though I don't agree with Tim on everything he's doing, I sincerely appreciated our conversation. I believe ‘Like-mindedness' creates a cult and echo chamber. I like surrounding myself with people who share my values but think differently. That way I can learn from diverse perspectives, just like I did in this interview. This is the type of culture you'll find inside RSRA. Rich conversations where we challenge the status quo and help each other grow. Learn more or apply to join us: https://www.rsra.org/join/ =============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Roofing Market Report: https://roofmarketreport.com/---I was interviewed by AJ Briley, CEO of ProLine at the IRE.He asked me about the state of the roofing industry, where we are going, and what I predict. Watch this interview to learn: 1) Why leads are down. 2) Why lead costs are going up. 3) The struggle of retaining sales reps. 4) What homeowners really want.5) The 2026 ‘Playbook' for roofers. If you're nervous about 2026, allow me to share some words of encouragement.There's smart plays to make that will create long term opportunities for those who execute. =============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

In this episode of the Millionaire Car Salesman Podcast, your hosts, Sean V. Bradley and LA Williams tackle one of the biggest threats to dealership growth heading into 2026… staff retention and leadership breakdowns! "Losers allow their emotions to dictate their actions, but winners choose which emotion to use to get the desired result." - LA Williams Dealerships are spending more money than ever recruiting, hiring, and onboarding… only to lose good people faster than they can replace them. Sean and LA break down why the old dealership playbook is no longer working, what today's salespeople and BDC professionals actually value, and how leadership habits inside the store are either building loyalty, or pushing talent out the door. "If your best people don't see a future with you, they'll build one somewhere else." - Sean V. Bradley They also explore how modern tools like AI and automation are changing the market, but why technology alone won't fix a culture problem. This episode shines a light on the leadership mistakes that quietly create turnover, the importance of real training beyond basic sales tactics, and what it takes to create a dealership environment where top performers actually want to stay. If you're a dealer, GM, manager, or team leader trying to build a stable, high-performing team in 2026 and beyond… this episode is a must-listen. At NADA? So are WE! Meet the Millionaire Car Salesman Podcast Hosts at Booth #3315W and grab a FREE DRINK on us while entering to win some FREE PRIZES!    Key Takeaways: ✅ Evolving Workforce Needs: Understanding modern employees' desire for flexibility, transparency, and a non-toxic workplace is fundamental for dealerships aiming to retain talent. ✅ Leadership and Culture: Effective leadership requires not only management skills but also nurturing a positive culture where people feel recognized and valued. ✅ Career Path Development: Clear career growth opportunities and continuous professional development are crucial in retaining skilled employees. ✅ Pay Plans and Promises: Align compensation strategies with genuine roles and responsibilities to build trust and mitigate employee frustration. ✅ Daily Leadership Practices: Implementing daily coaching, clear communication, and a system of recognition can significantly impact employee satisfaction and dealership success.   About Sean V. Bradley Sean V. Bradley is an accomplished expert in automotive sales training with nearly 30 years of experience in the industry. He is the President of Dealer Synergy, a renowned company that provides comprehensive training, consulting, and marketing solutions to automotive dealers. Sean is also the creator of the Millionaire Car Salesman podcast, where he shares insights on improving sales team performance, leadership issues, and industry trends. About LA Williams Known as "The Blind Master," LA Williams is the Vice President of Dealer Synergy. Despite his visual impairment, LA has excelled in the automotive industry, demonstrating remarkable leadership and communication skills. He is a prolific speaker, trainer, and co-host of the Millionaire Car Salesman podcast, where he brings a unique perspective to the world of automotive sales. Don't miss out on LA's NADA Session on Feb. 5th at 12:30 PM PST in Las Vegas!     Boosting Dealership Performance in 2026: Mastering Employee Retention and Leadership Key Takeaways Employee retention is more about leadership and culture than recruitment. Effective training that encompasses skill, professional, and personal development is crucial. Social proof through online reviews significantly impacts recruitment and retention success. In the rapidly evolving automotive industry of 2026, dealerships are challenged not only to attract but also keep quality workers amidst technological and cultural shifts. As laid bare in a candid discussion from the Millionaire Car Salesman podcast, industry veterans Sean V. Bradley and LA Williams delve into the core problem areas and present innovative strategies for car dealerships. They assert that solving retention issues boils down to fortifying leadership, improving workplace culture, and ensuring clear communication. The Changing Landscape of Recruitment and Retention A New Era of Employee Expectations Today's employees desire more than just financial compensation; they seek transparency, flexibility, and a positive workplace environment. Bradley emphasizes, "Employees value time flexibility and transparency, especially the younger generation. They won't tolerate a toxic culture." As such, dealerships need to adapt their recruitment strategies and workplace conditions to align with these expectations. This means offering not just monetary incentives, but valuing employees' time, ensuring work-life balance, and recognizing individual achievements. This shift reflects broader workplace trends where employees are increasingly unafraid to leave unsatisfactory jobs for better opportunities. Building an All-Inclusive Training Strategy Comprehensive training is the backbone of employee satisfaction and retention. Bradley illustrates the importance of multi-faceted development by saying, "If you're not training them on product knowledge, on the road to the sale, on Internet sales… you're not doing enough." Today's sales landscape demands more than traditional selling skills; it requires proficiency in CRM systems, social media, and AI technologies. By setting a high standard and providing adequate resources and training, dealerships can create an empowered workforce capable of exceeding sales goals. Culture and Leadership: The Heart of Employee Retention Nurturing a Positive Workplace Culture Workplace culture is the invisible force that significantly influences employee retention. Williams and Bradley highlight how recognition and respectful treatment can transform workplace morale. Bradley candidly shares, "Happy employees equal happy customers." When employees feel valued and recognized, their dedication and loyalty grow, which in turn positively influences customer experiences. To foster such a culture, dealerships should focus on team-building and personal development alongside professional growth. Celebrating personal milestones and achievements through social media or team meetings fosters a sense of community and belonging. Providing emotional and practical support not just ensures employee well-being but results in enhanced performance and customer satisfaction. Fixing Leadership Gaps to Drive Success A crucial step in improving employee retention is addressing leadership deficiencies. As Williams asserts, "Top salespeople don't automatically make great leaders… Leadership development is paramount." Promoting based purely on sales success can lead to leadership gaps; instead, focus should be on developing comprehensive management skills amongst promising employees. Managers should embrace roles that include mentorship and coaching, striving for emotional intelligence, and delivering fair criticism in a constructive manner. Regular one-on-ones and feedback sessions should be structured not just for performance reviews, but for mutual growth and progression. Creating clear career paths for every role reflects a transparent approach, ensuring employees see their future potential within the company. Reputation, Social Proof, and Retention The Power of Social Proof Through Online Reputation In today's digital landscape, online reviews extend beyond customer opinions and into employment evaluations. Many dealerships remain unaware of how platforms like Glassdoor and Indeed are crucial in shaping perceptions of potential hires. Bradley stresses the importance of these review sites, stating, "People research your store before they apply." Negative employment reviews can deter top talent from joining a dealership. Proactively managing these reviews can enhance a dealership's appeal, suggesting a focus on reputation management alongside customer service. Positive employment reviews reinforce trust and attract quality candidates, ultimately aiding in achieving retention goals and enhancing overall dealership reputation. Aligning Brand and Employment Messaging The alignment of external brand communication with internal employee experience creates a strong market position and fosters employee loyalty. Bradley champions this by advocating for consistent positive messaging on dealership social media, celebrating employee milestones and achievements. This tactic not only strengthens workforce morale but also attracts potential employees by spotlighting a vibrant, supportive workplace culture. Intertwining these aspects — adopting modern recruitment practices, refining leadership qualities, and enhancing online reputation — sets a solid foundation for enduring success amidst the complexities of 2026. Following the Buick slogan "When better automobiles are built, Buick will build them," progressive dealerships will attract and retain top-tier talent by building better workplaces first. The future belongs to dealerships that not only adapt to change but forge change, beginning within their own ranks.     Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.

“Buyers want a machine, a sales machine, not a mystery. If the sales machine only works because of the founder, it’s not that valuable. It’s actually quite risky.” Chris Spratling, founder of Chalkhill Blue Limited and author of The Exit Roadmap, shared this on a recent episode of the Sales Gravy podcast. He works with business owners preparing to sell their companies, helping them get operations, finances, and sales engines ready for new ownership. That insight cuts straight to the reason so many founder-led businesses hit a ceiling they can't break through.  If you are a founder who still carries most of the revenue, or you have a founder-led sales team that depends on you to close critical deals, this is bigger than exit planning. It determines whether your business can grow beyond your personal capacity. The Golden Handcuffs Problem You built the business. You know the product better than anyone. You can sell it without thinking. That is exactly where the risk starts. When major clients only trust you, when your sales process lives in your head, when new reps struggle to replicate what comes naturally to you, you aren't running a sales operation. You are running a one-person engine with a support team around it. Spratling calls this the “golden handcuffs.” It looks like success from the outside, but underneath, it creates dependency. Every time you step in to save a deal, you reinforce the idea that the business only works when you are involved. Most founders focus on how this affects valuation at exit. Fewer recognize the more immediate cost. That dependency limits how fast the company can grow right now. Where Founder-Led Sales Breaks Down The transition from founder-led sales to a functioning team is where momentum often stalls. You hire your first salesperson. They do well. Then a second. Then a third. Suddenly, deals slow down, messaging gets inconsistent, and you find yourself pulled back into conversations you thought you had delegated. They don't sell the way you do. They miss cues you catch instinctively. They hesitate where you would push forward. So you jump in, coach through objections, and close deals yourself. What feels like instinct is actually a method you developed through hundreds of conversations. The problem isn't that your team lacks talent, but that your approach has never been translated into something they can use without you standing next to them. As long as that stays true, scale will remain out of reach. Turning Intuition Into a Usable Process The hardest shift for founder-led teams is codifying what the founder does without thinking. You know which deals are worth pursuing. You know when to apply pressure and when to step back. You know how to redirect a conversation when resistance shows up. That knowledge is pattern recognition built over time, and it can be used to create a process. Start by defining how deals actually move through your pipeline. Not a generic framework pulled from a template, but the real stages your customers pass through, with clear criteria for each transition. What has to be true before a lead is qualified? What information must be present before a proposal goes out? Then look at discovery. What questions do you ask every time? What do you listen for before positioning your solution? Which objections show up consistently, and how do you respond when they do? The goal is to document the structure beneath the conversations so that someone else can navigate the same terrain with confidence. Why Your CRM Is Not Pulling Its Weight Most founder-led teams have a CRM, but they only use it to track contacts and deal size. However, a functioning, high-performing sales system treats the CRM as a learning tool. That means capturing more than surface-level data. It means recording what buyers actually say, why deals move forward, where they stall, and who influences the decision. When that information is tracked consistently, patterns become visible. You see which prospects convert fastest, which objections actually kill deals, and where momentum typically breaks down. That insight does more than improve forecasting. It gives you a concrete way to train new reps based on real deals you have closed, not abstract theory. Three Steps to Build a Sales Engine That Does Not Depend on You The objective isn't to remove yourself from sales completely. It's to make your involvement a choice rather than a requirement. Step 1: Define Clear Qualification Criteria Your team needs to know which leads are worth pursuing and which ones are a waste of time. If you’re constantly redirecting their focus, you haven’t defined “good fit” clearly enough. Get specific—industry, company size, buying triggers, decision-making structure.  Step 2: Create Documented Playbooks How do you handle discovery? What’s your approach to proposals? How do you navigate the closing process? Your team needs a framework they can adapt. Think decision trees, not scripts. “If they say X, then ask Y. If they push back on Z, here’s how to reframe it.” Step 3: Transfer Client Relationships If every major client relationship is tied to you personally, your business is fragile. Start introducing your team into those relationships now. Bring them to calls. Have them lead the follow-up. Shift trust from you as an individual to your company as a whole. What This Looks Like in Practice Record your next three sales conversations, with the customer's permission. Review them carefully. Note the questions you asked, when you asked them, and how you responded to resistance. Identify what made you confident that the opportunity was real. Turn those insights into a simple framework your team can follow. Have them use it. Watch where it works and where it breaks. Refine based on what you see. Done consistently, this process creates a system new hires can step into within months. It won't make them identical to you, but it will make them effective without constant rescue. The Real Test You will know your found-led sales team has scaled when you can step away for two weeks without monitoring email, chat messages, or “quick calls” with prospects. And when you come back, the pipeline has moved forward. If that thought terrifies you, you don't have a sales team. You have an expensive support staff for your one-person operation. Building a sales operation that runs without you isn’t about making yourself irrelevant. It’s about making your business transferable and scalable, whether you’re planning an exit in three years or just trying to grow past your own capacity right now. Because at some point, your ability to personally close deals stops being your greatest asset and starts being your biggest bottleneck. The question is whether you’ll recognize that point before it costs you the next stage of growth. If you want to start turning founder intuition into a repeatable sales system, download our free Small Business Guide to Sales Training. It walks through the frameworks that help teams scale without depending on a single closer.

His best year was selling 585 roofs totalling $18.7 million in residential sales. I ran into Dan at the IRE and we took over the ‘Master Your Craft' booth for this special interview. Watch the full interview with industry legend Dan Walrack and learn: 1) Why he pitches the way he does. 2) How he starts every single morning. 3) The sales opportunities most are overlooking in 2026.He shared a lot more, and this was one of the most valuable conversations I've had. I hope it inspires you and your team like it inspired me. Share this in your group chat because everyone will thank you. =============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

EPISODE RESOURCESRoofing Market Report: https://roofmarketreport.com/WHY Discovery 50% off with the Code: Podcast50 https://whyinstitute.com/why-os-discovery/ =============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams sit down with Kelley Koliopulos for a conversation every dealer should be paying attention to, especially if your sales and service departments feel busy… but the results don't match the effort. "The blind spot that dealers have is that they're still making money… but there's going to be a ceiling there." – Kelley Koliopulos This isn't another "business as usual" discussion. It's a candid look at what's quietly changing inside dealerships right now, and why the stores that adapt will pull further ahead while others fall behind. From fixed operations to BDC structure, the conversation challenges long-held assumptions about how dealerships operate, staff, and retain customers. "Anybody could have a great idea. But what dealers want and need in 2026 and beyond is some continuity." – Sean V. Bradley They explore why retention is becoming the real battleground in automotive, what happens when the right people aren't in the right seats, and how technology like AI can either be a powerful advantage, or a costly distraction, depending on how it's implemented. "AI can't fix or answer every question, so you still need that human element." – Kelley Koliopulos If you've noticed service traffic slipping, customer loyalty weakening, or your BDC struggling to gain traction, this episode will hit close to home. It doesn't just point out the problems dealers are facing… it forces a hard look at why they're happening! This one makes you rethink how your dealership is actually run.   If you're attending NADA 2026, be sure to stop by the Dealer Synergy Booth [#3315W] for Prizes from us and to enter CallSource's Bourbon Dealer Giveaway at: https://callsourceauto.com/giveaways/   Key Takeaways: ✅ People-Centric Solutions: The current dealership climate requires a strong focus on recruiting and retaining quality staff, while also providing them with the tools and training necessary to excel. ✅ Innovative Fixed Operations: Fixed operations now require more strategic approaches in communication and engagement with customers to enhance retention and service conversion rates. ✅ BDC Strategic Integration: Properly setting up and managing a BDC is pivotal for handling leads effectively, driving more traffic to dealerships, and improving overall sales performance. ✅ Leveraging AI and Technology: While AI can improve efficiencies, it cannot yet fully replace human involvement in complex problem-solving scenarios, especially in service departments. ✅ Focus on Customer Retention: Using data-driven methodologies to retain customers through consistent follow-up is crucial, particularly as competition from independent service centers intensifies. About Kelley Koliopulos Kelley Koliopulos is a seasoned automotive industry expert, currently working with Call Source, where she primarily focuses on analytics and improving dealerships' fixed operations. Kelley's impressive career spans roles from F&I to dealership marketing with AMSI, and her vendor-side experience includes positions at Call Source and Call Revu. Her expertise centers around using data to refine processes and enhance efficiencies within the automotive sector.     Unlocking Efficiency: Overcoming Dealership Challenges with BDC Solutions Key Takeaways: High-level dealership operations can benefit significantly from a well-designed Business Development Center (BDC) strategy, optimizing both sales and fixed operations. A combined approach utilizing human resources and AI in service departments can enhance customer retention and satisfaction significantly. Outsourcing BDC services can be a more cost-effective, strategic, and results-oriented decision, delivering superior outcomes compared to traditional in-house setups. Navigating Dealership Dynamics: The Power of a BDC The automotive industry is a space brimming with potential, yet awash in complexity. This is especially evident when examining the intricate operations within a dealership. As Kelley Koliopulos and Sean V. Bradley discuss in their engaging conversation, pulling the right levers - particularly in terms of business development - can make all the difference. As highlighted, a dealership's success lies not just in selling cars but in crafting a seamless, customer-centric experience that persists long after the sale. "For every OEM dealership, there's 12 independents right in their back door," Kelley states, emphasizing the fierce competition that demands dealerships maintain exceptional service levels. The conversation initiates by exploring the fundamental issues within sales and fixed operations, where optimizing human resources and understanding the potency of a BDC play crucial roles. Sean underscores the critical role of a precise BDC framework: "If you are not a BDC architect with real BDC experience, this is not going to be easy." He highlights that the apparent complexity of creating a BDC can be simplified if one has the foresight to leverage external expertise effectively. It's all about recognizing which elements facilitate the operational efficiency and concentrating on those. Enhancing Customer Retention through Strategic Service BDC Implementation Among the many challenges dealerships face, customer retention remains a top concern, especially when analyzing fixed operations. Kelley artfully points out that maintaining service customers is pivotal for long-term success. Despite dealerships increasing their revenue by raising labor rates, she warns, "There's going to be a ceiling there," suggesting dealerships can't rely solely on price hikes for sustained growth. The conversation touches on significant research revelations: client retention decreased from 41% in 2018 to a mere 29% in 2025. This stark statistic signals the pressing need for dealerships to reassess their service strategies. Implementing a robust Service BDC could potentially reverse this trend. By restructuring service departments to better handle inbound and outbound calls efficiently, dealerships can drive transactional growth and enhance customer loyalty. Highlighting the collaborative potential of AI and human effort, Kelley asserts, "AI can't fix or answer every question. You still need that human element." Therefore, an outsourced BDC like Call Source becomes valuable, where the marriage of technology and human interaction meets customer needs, bolstering satisfaction and ensuring service longevity. The Economic Advantage of Outsourcing Your BDC Dealers frequently grapple with whether to manage BDC operations in-house or to look outward for solutions. Sean and Kelley underscore a prevalent misconception: many feel the latter is more costly. Conversely, with a closer look, outsourcing often emerges as the more economical and effective solution. "I think the perception is that it's cheaper to bring it in-house," Kelley notes, but as Sean aptly counters, when factoring in all associated costs, investing in an external BDC can unburden dealerships, reduce costs, and ultimately increase sales. Outsourcing offers none of the egocentric challenges of internal management and training, providing instead immediate expertise and scalability. "Not only do we have the agents that are making all the dials… but once they got a live person, they have a strong road to the appointment process," Sean adds, emphasizing the dynamic advantage offered by Dealer Synergy's proven model. This approach ensures leads are converted efficiently, and potential sales pitfalls due to insufficient follow-up or lack of expertise are circumvented entirely. Embracing a Virtuous Cycle of Learning and Growth The enlightening exchange between Sean V. Bradley and Kelley Koliopulos underscores the essence of thriving in today's competitive dealership landscape: seek clarity, apply strategic foresight, and choose partnerships that propel efficiency. As dealerships navigate an era characterized by digital transformation and shifting consumer expectations, aligning operations with services like those offered by Dealer Synergy and Call Source could serve as a definitive competitive edge. Ultimately, it is the prudent application of an expert-built BDC that enables dealerships to thrive — cultivating not just profitable enterprises, but vibrant, enduring legacies. By focusing on strategic partnerships and adopting a robust BDC framework, dealerships can unlock greater efficiency, higher sales, and improved customer satisfaction — key pillars paving the way for enduring success in the automotive industry.     Resources + Our Proud Sponsors:   ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.  

Fearless Agent Coach & Founder Bob Loeffler shares more insights on How A Fearless Agent does A CMA or Market Analysis Differently and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

If you're a salesman seeking help to better your career, book your 1 on 1, contact me Kyle Galaz through Instagram DM or Facebook Messenger.Buy Kyle A Coffee☕️: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://buymeacoffee.com/poor2pro⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Link: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/3J9uZkNdeue1PVLoQLowgy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Traditionally viewed as an entry-level role, the leasing agent position has evolved. Today's agents must bring strong professionalism and specialized skills to the job. Finding a home can be stressful, and prospects deserve knowledgeable, well-trained agents who focus on building relationships—not just closing transactions.Stephanie Oehler, Founder of Savvy Leasing, joins the podcast to discuss why sales is such an important part of the leasing process. Stephanie shares her top three tips for leasing and sales training: using value language to communicate what it feels like to live in your community; effective follow-up, which requires consistency, creativity, and customization; and changing your perspective so that you can be prepared, feel refreshed, and have a positive attitude when working with potential renters.Further, she covers common misconceptions about the leasing and sales processes, and speaks to some of the services she provides.Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube.You can learn more about Stephanie Oehler on LinkedIn, and Savvy Leasing on the company's website.Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program.Learn more about Rent Manager's industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.

“That chip on my shoulder made me less empathetic, more rushed, too eager to solve things too fast, and less thoughtful. That chip built me, but then it started to tear me down.” I said that recently in a conversation with Harriet Mellor of Your Sales Co, and it captures something every sales leader needs to understand.  I grew up in the sales training business. My dad literally wrote THE book on prospecting—several of them, actually. I worked at Paycom, Comcast, and various startups where I consistently crushed my numbers. But what I learned is that knowing the right techniques and getting your team to actually implement them are two completely different challenges. Sales training resistance is rarely about bad content. More often, it is about ego and pride standing in the way of growth. I had to recognize that in myself before I could address it in the people I lead. Why Your Top Performers Resist Training the Most When I was a rep, I was terrible at taking coaching. Not because I didn’t understand the concepts. I understood them better than most. But when someone tried to coach me, I tuned out. The problem was I’d already figured out a system that worked. I was hitting my numbers. Why would I mess with it? Think about learning golf. You chunk the ground twenty times, then suddenly you make contact. The ball doesn’t go straight or very far, but it goes. Someone tries to teach you proper form, your first thought is, “I already figured out how to hit the ball.” That’s where many top performers live. They’ve reached an equilibrium. Not peak performance, but functional competence. Training feels disruptive because it threatens what is currently working. They’re not resisting because they’re stubborn. They’re resisting because they have something to lose. What if they try something new and their numbers drop? They’d rather stay at 85% effectiveness than risk dropping to 60%, even if it means eventually reaching 120%. Two Ways Ego Hurts Performance Creates Rush Instead of Curiosity At Paycom, I carried a massive chip on my shoulder. I carried the same name as my dad. People knew who he was. I felt pressure to prove I belonged. So I rushed. I skipped discovery. I pushed toward proposals. I talked more than I listened. Every call felt like a test I needed to pass. You can hear this on your team's calls. Reps who are trying to prove something move too fast. They stop asking questions. They perform instead of selling. That behavior is driven by ego, and it costs deals. Telling them to slow down will not fix it. You need to understand what they feel compelled to prove and why they associate speed with competence. Blocks From Actually Learning When I was carrying a quota, I thought I was a lifelong learner. I read every sales book. I listened to podcasts. I sat through hours of training sessions. But when it came to changing what I did on Monday morning, I defaulted right back to what I knew. I’d hear a new objection handling technique and think, “Yeah, I basically already do that.” I didn’t. But ego wouldn’t let me see the gap. Your salespeople are doing the same thing right now. They’re taking in your coaching but filtering it through their existing beliefs. They’re protecting the system that’s currently working. And they’re developing blind spots they can’t see. Watch for the reps who stop recording their calls because they “know what they sound like.” The ones who skip role play because it’s “not realistic.” The ones who tune out your coaching because you “don’t understand their territory.” Reps who do this aren't trying to be difficult, but instead trying to protect their self-image instead of improving their performance. Why Your Team Listens to Outside Trainers But Not You One of the most frustrating parts of leadership is to preach a methodology for six months and nothing changes. Then an outside consultant shows up and says the exact same thing. Suddenly, everyone’s taking notes and engaged. I experienced this firsthand with my dad. He would offer advice, and I tuned out. Days later, I would hear the same message from someone else and think it was brilliant. It wasn’t about the message. It was about who was delivering it. When you try to coach your team, there’s history. There’s baggage. Maybe you’ve given conflicting directions before. Maybe they see you as “management” instead of someone who gets it. Maybe they just don’t like admitting to their boss that they need help. Outside trainers don’t carry that weight. They show up with a clean slate and credibility that’s granted just by being an outsider. The real question isn't how to make your team listen to you. It is how to create an environment where learning feels safe, regardless of who delivers it. How to Break Through Sales Training Resistance Frame Training as Addition, Not Correction I stopped resisting coaching when my leaders stopped making me feel like I was doing things wrong. Instead of pointing out flaws, the best managers invited experimentation. Instead of “you need to improve your discovery process,” the best managers said, “try asking this question in your next three calls and see what happens.”  Position new techniques as tools to add to what’s already working, not corrections to what’s broken. Your team will actually try them. Make It Safe to Fail On the marketing team, I got my team members on sales calls. Yeah, marketers are making prospecting calls alongside me. It felt like a crazy concept until it started working. Importantly, I let them hear my wins and my mistakes so they knew I was in it with them the entire way. I wanted them to see me stumble over a question. Get flustered. Say the wrong thing. Then watch me debrief it and do better on the next call. When I started doing this, something shifted. My team stopped being afraid to try new things. If I could screw up a cold call and laugh about it, they could too. The tide turned when they asked to jump in with me and started booking appointments. The win unlocked a new level of understanding. These marketers suddenly believed that they could, instead of simply being told that they could. Your salespeople need to see you fail. Not in a performative way. In a real, vulnerable, “I’m still learning too” way. That’s when they’ll give themselves permission to be imperfect. And that’s when actual learning happens. Change One Small Thing at a Time I didn’t transform my sales approach overnight. The managers who got through to me asked me to change one thing every few weeks. One question to add to discovery. One way to handle a specific objection. After six months, I’d transformed my entire process. But I never had to risk everything at once. Pick one behavior for your team. Make it specific. Make it small. Give them three weeks to practice it. Then add something else. Stop trying to overhaul their entire approach in one training session. Let Them Experience the Win You can tell your team a technique works until you’re blue in the face. They won’t really believe you until they feel it themselves. My marketing team didn’t enjoy making calls at first. They were uncomfortable. They were bad at it. But then they got their first yes. That moment when someone on the other end of the phone said, “Yeah, let’s set up a time to talk”—everything changed. That lift in your chest when you close a deal? That high you get from hearing yes? You can’t explain that. Your people have to experience it. Stop trying to convince your team that new approaches work. Create low-risk situations where they can discover it themselves. Role-play early, followed by real calls together. Small wins. Repeat. When Ego Stops Being Their Engine Every salesperson reaches a moment when the traits that fueled early success start creating friction. The confidence that helped them pick up the phone becomes arrogance that stops them from listening. The drive that made them a top performer becomes anxiety that makes them rush. For me, that moment came when I realized that chip on my shoulder wasn’t serving me anymore. It had driven early success. Then it started tearing me down. I was less empathetic, more rushed, less thoughtful. Most salespeople never recognize that moment. They keep pushing the same way they always have, wondering why it’s getting harder to hit their numbers. Your role as a leader is to help them spot it. Not by calling it out directly—that triggers defensiveness—but by creating an environment where they feel safe enough to recognize it themselves. The best salespeople develop the ability to notice when pride is shielding them from feedback. They know when to trust instinct and when to slow down and listen. What to Do This Week Look at who is hitting their numbers while quietly resisting coaching. Those are rarely problem reps. They are people protecting what feels safe. Start with one person and one behavior. Keep the change small enough that it does not threaten their confidence. Model your own learning openly. When people see that improvement does not require perfection, they are more willing to try. I spent years proving I was good enough instead of getting better. Many salespeople do the same thing. Ego does not disappear with success. It just gets quieter. The leaders who drive sustained performance create environments where learning feels normal, progress is visible, and growth does not require losing face. If you are leading a small sales team, coaching resistance gets magnified. Download our Free Small Business Guide to Sales Training, which gives you a clear framework for building coachable habits, consistent execution, and sustainable performance without overwhelming your team.

Roofing Market Report: https://roofmarketreport.com/ChatGPT Announcement: https://openai.com/index/our-approach-to-advertising-and-expanding-access/#rsra #roofingsales #roofingmarketing #roofingleads=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Roofing leads are down and costs are up.That's why I made this new video to show you 10 ways to get more leads without spending another dollar.You'll be able to start using at least 3 to 4 of these strategies right away. P.S. You can get real-time feedback on your ads, website, landing pages, truck wraps, door hangers, direct mail letters and more as a Member of RSRA. Because marketing is the life-blood of your company. Do you want feedback on your marketing? Join us inside: https://www.rsra.org/join/=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with Gina Anguilla of CallSource for a conversation that challenges how most dealerships think about their service department, and the role the Service BDC plays behind the scenes. Not only that, we uncover if you're missing out on thousands of dollars of potential revenue! "Fixed ops should be 65% of the dealership's overall revenue. And if you're doing it the right way, your fixed ops revenue should cover 100% of all of your operational expenses." – Sean V. Bradley This isn't a surface-level discussion about appointments or scripts. It's a deeper look at how service operations, customer communication, and long-term retention quietly determine whether a dealership thrives or struggles. Sean and Gina explore why treating service like a silo is costing dealers more than they realize, and why the smartest operators are starting to rethink the entire ecosystem! "Having a service BDC ensures that there's a managed process for keeping communication timely, efficient, and effective with your guests." – Gina Anguilla From overlooked touchpoints to missed opportunities hiding in plain sight, this episode shines a light on the side of the dealership that truly keeps everything moving. If you've ever wondered why some stores build loyalty effortlessly while others constantly chase new customers, this conversation will make you stop and listen! "We are bringing an ecosystem that drives consistent and predictable service revenue by improving customer retention, communication, and engagement." – Gina Anguilla Because when service works the right way, everything else follows. Tune in… this one might change how you see your dealership. ps. Be sure to register for the CallSource Bourbon Dealer Giveaway at: https://callsourceauto.com/giveaways/   Key Takeaways: ✅ Service BDC Importance: Service departments should be central to a dealership's revenue strategy, facilitating customer convenience and operational efficiency. ✅ Comprehensive Service BDCs: Effective service BDC strategies encompass not only scheduling but also crucial follow-ups, such as post-service customer satisfaction checks and declined services callbacks. ✅ Outsourcing Benefits: Leveraging outsourced BDC solutions, like those offered by CallSource, can alleviate the managerial burden on service teams, enabling dealerships to focus more on results rather than processes. ✅ Customer Retention: Engaging with inactive customers through a structured BDC can significantly increase service retention rates and dealership revenue. ✅ AI and Human Integration: Innovative solutions that combine AI enhancements with human-driven services are revolutionizing the automotive service industry by ensuring consistent customer communication and retention.   About Gina Anguilla Gina Anguilla is a seasoned professional in the automotive industry with a background in communications. She started her career at Dealer Synergy, where she honed her skills in automotive telephony and BDC (Business Development Center) management. Currently, Gina is affiliated with CallSource Automotive, a company renowned for improving service departments through call tracking and management. Her expertise lies in the strategic implementation of outbound and inbound communication processes that enhance customer service and retention in the automotive service sector!   The Critical Role of Service BDC in Optimizing Dealership Performance In the ever-evolving automotive landscape, dealerships must juggle various operational aspects to remain competitive. Among these, the importance of an effective Service Business Development Center (BDC) stands out. Integrating a service BDC addresses multiple dealership challenges, optimizing revenue and enhancing customer satisfaction. This thought leadership article delves into the core aspects of setting up and maintaining a successful service BDC, as highlighted in a recent discussion between Sean V. Bradley and Gina Anguilla. Key Takeaways Efficient service BDCs are pivotal for maintaining dealership revenue and customer satisfaction. Utilizing a specialized service BDC allows dealerships to manage appointment scheduling better and improve CSI scores. Outsourcing the service BDC can alleviate managerial burdens and enhance call handling effectiveness. The Imperative of Service BDC for Dealership Revenue Dealerships have various revenue streams, and fixed operations, including servicing, play a vital role. As Sean V. Bradley points out, "Nada says that fixed ops should be 65% of the dealership's overall revenue." This highlights the monumental contribution that the service department can make to the dealership's financial health. Yet, not all dealerships are equipped with an efficient service BDC to maximize this potential. Bradley argues that a well-structured service BDC can ensure that "more service appointments" get scheduled, aligning them with customer convenience rather than the commission-driven schedules of service writers. Expanding on this, Gina Anguilla notes that service departments are the "bread and butter" of dealerships. By focusing on the customer's needs rather than solely on sales, dealerships can foster an ecosystem that thrives on customer loyalty and repeat business. The repercussions of neglecting a service BDC are far-reaching. Without it, dealerships may struggle to manage operations effectively, thereby compromising customer satisfaction and potential revenue. Emphasizing a holistic approach, Bradley states, "You need to have both sides. You can't be at the gym and just working out your arms." This analogy underscores the need for a balanced focus on both sales and service components. Streamlining Service Scheduling to Enhance Customer Satisfaction A key function of a service BDC is managing service appointments efficiently. The traditional approach often results in service writers scheduling appointments based on their convenience, which is not always customer-centric. Bradley highlights, "A lot of times service writers don't make appointments for service that's the most convenient for the prospect." By employing a service BDC, dealerships can prioritize the customer's convenience, leading to enhanced Customer Service Index (CSI) scores. Anguilla emphasizes, "Having the service, having a BDC or a scheduling department… is the best way to make sure that your customers are serviced, that they're heard." Beyond just ensuring appointments are made, a service BDC facilitates a proactive approach to managing customer needs and dealership goals. By separating responsibilities between inbound scheduling and outbound service reminders, as Anguilla suggests, dealerships can ensure both immediate coordination and long-term customer retention goals are met. Outsourcing: A Strategic Move for Efficient BDC Operations For many dealerships, managing a BDC in-house can become daunting. Recruitment, training, and maintaining staff involve substantial ongoing efforts and financial investment. Outsourcing the BDC emerges as a strategic alternative, as indicated by Bradley and Anguilla. Outsourcing eliminates the need for dealerships to continually manage human resource challenges, allowing them to focus resources on core business activities. Bradley articulates this benefit, noting, "If you're not a service BDC expert, why are you going to fumble through it?" Instead, specialized outsourced BDC services, like those from CallSource, can provide reliable management and expertise. Moreover, outsourcing partners are often equipped with advanced technologies and training programs that in-house teams may lack. Anguilla echoes this sentiment by emphasizing that outsourced services ensure the management of "communication, connection retention" without the dealership bearing the brunt of those tasks. This approach not only improves the efficiency of call handling but also ensures consistent customer communication and service delivery. Building a Future-Ready Service BDC To build a successful service BDC, dealerships should begin by assessing their current service call handling capacities and identifying where improvements can be made. Sean V. Bradley and Gina Anguilla provide a pathway forward, where dealerships embrace a structured approach to both inbound and outbound service communication strategies. Introducing a service BDC begins with focusing on the core — efficient service scheduling. From there, expanding into proactive outbound communications such as service follow-ups and management of declined repairs ensures a comprehensive contact strategy. With these foundational elements, dealerships position themselves to improve customer retention and operational efficiency, driving long-term profitability. Increasingly, dealerships recognize that expert partners, equipped with advanced technology solutions and proven strategies, offer valuable support. By outsourcing service BDC operations, they leverage specialized expertise that enhances both customer experience and dealership revenue. With clear benefits in efficiency, cost, and performance, embracing a service BDC — whether through in-house teams or specialized partners — is an investment in a dealership's future success. In the competitive arena of automotive sales and service, a robust Service BDC model is no longer a luxury; it's a necessity for thriving in today's market.     Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.  

In this episode of the Targeted Lead Generation Podcast, Coach Manny Nowak discussed the importance of mastering facial expressions during video calls to maintain professionalism and avoid misunderstandings. He explains how facial expressions can convey emotions unintentionally and impact group dynamics, decision-making, and personal credibility. Manny provided tips on how to control facial expressions, including self-awareness, practice, mindfulness techniques, and strategic pauses. He emphasized that controlling expressions is not about hiding emotions but managing responses for effective communication. Manny encouraged listeners to prioritize mastering their expressions and consider it an essential skill for video meetings. Summary Mastering Facial Expressions in Video Calls Manny introduces the episode of the Targeted Lead Generation Podcast, discussing the importance of mastering facial expressions during video calls. He explains how video calls can reveal more about others than in-person interactions, highlighting the need for control over facial expressions. Manny encourages listeners to connect with him through his website for further engagement. Mastering Professional Facial Expressions Manny discusses the importance of controlling facial expressions in professional settings, particularly during video meetings, to avoid misunderstandings and maintain credibility. He emphasizes that facial expressions can sometimes contradict verbal communication and strain relationships, advocating for the use of a "poker face" in professional interactions. Non-Verbal Cues in Virtual Meetings Manny discussed how facial expressions and body language during video calls can significantly impact team dynamics and the reception of ideas. He highlighted how frowns, eye rolls, smirks, lack of eye contact, and tense expressions can convey skepticism, disapproval, or disbelief, potentially influencing others' perceptions and stifling open dialogue. Manny emphasized the importance of maintaining trust and fostering a collaborative environment, noting that these non-verbal cues can create tension and fear, especially in sensitive discussions like budget constraints or layoffs. Sales Training and Expression Control Manny discussed the importance of controlling facial expressions in meetings to avoid misunderstandings and conflicts. He then promoted a sales training program he offers, emphasizing its interactive nature and the crucial role of prospecting in sales success. Manny encouraged listeners to contact him for more information about the training program. Mastering the Poker Face Technique Manny discussed techniques for mastering a poker face, emphasizing self-awareness through recording past meetings and seeking honest feedback from colleagues. He suggested practicing neutral expressions by watching controversial videos and using mindfulness techniques to stay present during meetings. Manny also advised role-playing with a friend and incorporating deep breathing exercises to manage emotions effectively. Strategic Pauses in Meetings Manny discussed the importance of strategic pauses and managing facial expressions in meetings, emphasizing that while a pause can help control reactions, it can also be manipulated by others. He highlighted the need for emotional intelligence and suggested maintaining a "poker face" to manage responses effectively without hiding emotions. Manny stressed that the goal is to manage expressions for better communication and outlined the importance of having an action plan moving forward. Mastering Facial Expressions in Video Meetings Manny emphasized the importance of mastering facial expressions during video meetings, encouraging listeners to practice with a colleague for mutual feedback and accountability. He noted that turning off cameras is becoming less acceptable, and advised watching oneself in calls to understand and improve expressions. Manny concluded by thanking the audience and encouraging them to subscribe and share their thoughts, while also expressing gratitude to the sponsor, Coach Manny Sales Training.

Fearless Agent Coach & Founder Bob Loeffler shares his insights on How Differently Fearless Agents Do a Market Analysis and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

Margie Newman Tsay is the Founder & CEO of Intesa Communications Group, a strategic communications firm specializing in reputation management, executive coaching, and crisis response. A seasoned communicator and entrepreneur, Margie draws on her background in media relations, advocacy, and leadership to help high‑profile professionals and organizations build trust, align their message, and navigate change.Her work is guided by a deep belief in authenticity, clarity, and purpose‑driven communication. Based in San Diego but rooted in Nashville, Margie serves as a champion for leaders who want to elevate their impact and build cultures anchored in connection, integrity, and clarity.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Margie Newman Tsay, founder of Intesa Communications Group, who shares her expertise in strategic communications, reputation management, executive coaching, and crisis response. Margie emphasizes the need for clarity, brevity, and effective communication during crises and how these skills are essential for building trust and credibility. She also highlights the role of continuous learning and vulnerability in becoming a successful communicator, regardless of age or gender. The episode underscores the overlooked necessity of crisis communication training in the sales profession and offers actionable insights for sales leaders and professionals.KEY TAKEAWAYSCommunication requires repetition - Say things 10-11 times before people truly retain them; don't assume once is enough Make the customer the hero - Focus on their goals and needs, not your product or yourself Reputation is built daily - Trust and authenticity come from how you show up every single day, not just when making a sale Surprises are for birthdays - Over-communicate to avoid catching people off guard in business relationships Crisis communication essentials - Focus on brevity, roles, and goals; reduce oxygen to the flame rather than escalating Diversify your network - Learn from people across different ages, genders, and industries to expand your communication toolkit Humans first in crisis - Remember everyone defaults to fear and ego under pressure; sometimes people just need to be heardQUOTES"Selling from the heart means remembering that it's not about you. Make the customer the hero." "Surprises are for birthdays. You gotta communicate, communicate, communicate in four different ways to make sure people get it." "Leadership is context. When we stop communicating and giving that context, trust erodes." "No one is born a great communicator. This is a learned skill. You can start today being a great communicator." "In a crisis, our brains are ego and overwhelm. We immediately need to know what is going on, how do we solve for it, and what's my job." "What's the closest gator to your boat? You take 'em one gator at a time." (on prioritizing in crisis) "Everyone is a human first. Ego and fear don't bring out the best in any person, and that is what you're dealing with in a crisis."Learn more about Margie Newman Tsay.LinkedIn: https://www.linkedin.com/in/margienewmantsay/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at

Join owners and managers like Nick who are building roofing companies that run without them: https://www.rsra.org/join/ Nick's Article in Roofing Contractor Magazine: https://www.roofingcontractor.com/articles/101558-blueprints-and-battle-plans =============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Welcome BACK to the Millionaire Car Salesman Podcast; we have completed our Holiday Hiatus and are ready to dominate 2026! In this episode, your hosts LA Williams and Sean V. Bradley pull back the curtain on what's brewing for 2026, and why the next wave of automotive success won't be won by the loudest dealerships, but by the most prepared ones…! "Don't operate out of fear. Don't NOT do something… because you're fearful of what MIGHT or might NOT happen." — Sean V. Bradley They're not just talking about the future of automotive; they're hinting at a few surprises Dealer Synergy is bringing to the table in February at NADA that could change how sales teams train, perform, and sell cars forever! "NADA is our Super Bowl... people literally come from all over the world to learn what we are doing in automotive." — Sean V. Bradley This conversation touches on technology, momentum, and what happens when a dealership stops hoping for better results and starts building a system to produce them on command. If you've been feeling like the industry is shifting faster than most stores can keep up… you'll want to hear what Sean and LA are seeing behind the scenes! Tune in now to get ahead of the game… see you there!   Key Takeaways: ✅ The rollout of Dealer Synergy's new AI-Driven Role-Playing Technology aims to revolutionize training for automotive sales professionals by allowing them to practice in a controlled environment. ✅ Dealer Synergy's outsourced BDC has proven highly successful, extensively increasing sales and offering dealers significant returns on investment. ✅ The importance of attending industry events like NADA to enhance knowledge, build networks, and keep abreast of automotive technologies and trends. ✅ Personalized coaching is emphasized through Bradley on Demand, a platform providing extensive training materials and interactive workshops from industry experts. ✅ Networking and continual learning are key to personal and professional growth in the automotive industry, as habitually exemplified by Dealer Synergy.   About Sean V. Bradley Sean V. Bradley is the President of Dealer Synergy and a leading automotive sales trainer, speaker, and consultant specializing in dealership performance, Internet sales, BDC strategy, and leadership development. As the host of the Millionaire Car Salesman Podcast, Sean helps dealerships increase sales, improve processes, and build high-performing teams through proven training systems, modern technology, and accountability-based coaching. About LA Williams LA Williams is the Vice President of Dealer Synergy, an automotive sales training and dealership performance expert, and co-host of the Millionaire Car Salesman Podcast. Known for his high-energy coaching and accountability-driven approach, LA supports dealerships nationwide by strengthening BDC operations, sales team execution, leadership habits, and customer experience through practical training strategies and measurable performance systems.     Harnessing the Power of AI and Networking to Revolutionize Automotive Sales Key Takeaways Strategic Development through AI: The transition to AI-based training empowers sales teams by significantly enhancing their sales tactics through artificial intelligence-driven insights. Industry Networking at NADA: Participating in events like NADA equips automotive professionals with unparalleled opportunities for networking, skill enhancement, and understanding cutting-edge industry innovations. Outsource Solutions Boosting Sales: Implementing outsourced BDCs and strategic partnerships, such as with Call Source, offers dealerships a substantial boost in sales performance and client engagement. The automotive sales landscape is rapidly evolving, and staying ahead requires not just strategic foresight but also an embrace of innovative technologies and networking opportunities. A recent conversation between automotive experts LA Williams and Sean V. Bradley brought these strategies into focus. Delving into themes such as the implementation of artificial intelligence (AI) for role-playing, the importance of industry networking at NADA conventions, and leveraging outsourced communication solutions, they underscore critical elements poised to revolutionize sales methodologies. Revolutionizing Sales Through AI Training AI's integration into sales strategies is not just a future trend; it is a current necessity. LA Williams and Sean V. Bradley have designed a groundbreaking artificial intelligence role-playing software, tailored specifically for the automotive industry. This software propels training into the future by offering a variety of simulated interactions sales teams can engage with. "There is no other training company that's doing this," remarked Bradley, highlighting the uniqueness of this approach. By utilizing AI, dealerships ensure that their employees are constantly honing their skills. Bradley emphasizes, "Your people don't have to practice with real customers ever again. They don't have to burn through UPS," pointing out the strategic advantage of risk-free practice. The software meticulously tracks performance metrics—such as words per minute, filler words usage, and talk-listen ratios—ensuring that each interaction is optimized. This level of detail not only prepares the sales force but also reduces errors and enhances customer experience, leading to increased sales performance. The Strategic Importance of NADA Networking The NADA Convention serves as a pivotal gathering for the automotive industry, functioning akin to a "Super Bowl" for car sales professionals. It brings together a multitude of stakeholders, offering robust insights into new practices, services, and technologies that define the industry's future. "Nada is where Success," states LA Williams, encouraging everyone from salespeople to executives to seize the opportunities presented at this convention. Sean Bradley recounts his own transformative experiences at NADA, noting, "The reason why I think I was so successful back then is because I was training," during events like these where knowledge exchange is paramount. As Bradley notes, more significant connections and educational opportunities can lead to profound career development and institutional growth. For emerging and seasoned professionals alike, the exchange of ideas, experiences, and contacts at NADA can lead to new partnerships and strategies that drive dealerships forward. Outsourced Solutions Elevating Dealership Performance Outsourcing remains a strategic staple for dealerships looking to enhance efficiency and focus on core competencies. Dealer Synergy's collaboration with Call Source represents a quintessential example of leveraging outsourcing for optimal performance. This partnership sees Dealer Synergy handle BDC operations while Call Source focuses on the service side—merging strengths to unify dealership operations seamlessly. "Our outsourced BDC is going cray cray," enthuses Bradley, attributing a significant boost in dealership outcomes to this operational strategy. He shares successful instances where dealerships experienced a substantial return on investment (ROI) and increased sales, citing a GMC dealership in Ohio responsible for 20 additional vehicle sales thanks to their BDC efforts. This synergy, Bradley shares, is beneficial as it reduces operational burdens on dealerships, allowing them to focus squarely on enhancing the customer experience. As the conversation highlights, a focus on integrating AI-driven training and exploring robust industry networks and outsourcing solutions allows dealerships to maintain a competitive edge. The seamless transition from in-person networking at industry events like NADA to strategic technological adoption showcases a forward-thinking mindset essential in today's market. With the unveiling of AI role-playing tools, robust BDC solutions, and vibrant networking opportunities, the automotive industry is on the cusp of transformative advances. The emphasis on strategic preparedness, continuous enhancement of sales methodologies, and leveraging comprehensive networking opportunities defines industry leadership and charts a course for sustained success.       Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Automotive Sales Mastermind Facebook Group with over 29,000 automotive professionals worldwide. The Millionaire Car Salesman Facebook Group is the go-to community for car salespeople, BDC agents, sales managers, general managers, and dealer principals looking to increase performance, income, and leadership skills. Inside the group, members collaborate daily on automotive sales strategies, lead handling, phone scripts, closing techniques, CRM best practices, dealership leadership, and accountability systems. Learn directly from top automotive trainers, industry mentors, and high-performing sales leaders who are actively winning in today's market. If you're serious about growing your automotive career, increasing car sales, and building long-term success, join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: Dealer Synergy is the automotive industry's #1 Sales Training, Consulting, and Accountability Firm, with over 20 years of proven dealership success nationwide. We specialize in helping car dealerships increase sales, improve processes, and build high-performing Sales, Internet, and BDC departments from the ground up. Our expertise includes automotive phone scripts, rebuttals, CRM action plans, lead handling strategies, BDC workflows, Internet sales processes, management training, and accountability systems. Dealer Synergy partners directly with dealership leadership to align people, process, and technology, ensuring consistent results and scalable growth. From independent dealers to large dealer groups and OEM partnerships, Dealer Synergy delivers measurable performance improvements, stronger teams, and sustainable profitability. ➼ Bradley On Demand: Bradley On Demand is the automotive industry's most advanced interactive training, tracking, testing, and certification platform for car dealerships — built to develop top-performing teams across Sales, Internet Sales, BDC, CRM, Phone Skills, Leadership, and Management. In addition to LIVE virtual automotive training classes and a library of 9,000+ on-demand dealership training modules, Bradley On Demand now includes AI Phone Roleplaying and Coaching to help salespeople and BDC agents practice real dealership conversations before they ever get on the phone with customers. This AI-powered roleplay technology strengthens phone scripts, objection handling, appointment setting, lead follow-up, and closing skills, while providing measurable coaching feedback for continuous improvement. Bradley On Demand empowers dealerships to train faster, coach smarter, improve call performance, increase closing ratios, and sell more cars more profitably — all through structured, trackable, modern automotive training.  

Download the FREE 'Perfect Elevator Pitch' Cheat Sheet (no catch): https://secure.rsra.org/free-training-center/=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Fearless Agent Coach & Founder Bob Loeffler shares his insights on How Overpricing Hurts The Seller and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

Stay ahead of the roofing industry changes. Download the 2025-2028 Roofing Market Report: https://roofmarketreport.com/=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

This episode explains everything.I didn't start a sales training company because it sounded good — I started it because my students' results demanded it.After 23 years in sales, years as a GSM and GM, and watching dealerships fail good people with little to no real training, I knew the industry needed something different.Then cancer changed my perspective — and my purpose.In this episode, I break down:Why most dealerships stay flat month after monthThe real reason salespeople struggle (and it's not talent)How confidence, control, and psychology actually close dealsReal, documented student results: 20, 25, even 30+ cars a monthWhy mastering the phone and execution changes careersWhy I'd bet my life on this training again without hesitationThis isn't theory.It's proof.If you want real guidance, real leadership, and real results — this episode is for you.

Send us a textWhat happens when a nurse interrupts a product manager in the middle of a training session to tell them they are wrong? apparently, a 25-year career in sales leadership begins. On this episode, Scott and Mike welcome Barton Schmitz, VP of Strategic Accounts at CAPSA (and Mike's former boss), to discuss the transition from clinical care to high-stakes sales.Barton drops a masterclass on the fundamental difference between "servicing" a customer (pointing them to the bread aisle) and selling to a customer (walking them there and finding out why they need the bread). He shares his "Steering Wheel Sticky Note" hack for accountability, explains why a "No" at the closing table is actually a failure of process, and breaks down how to use your manager to clear internal roadblocks—including creative deal-structuring like "split terms."Key Takeaways:The Definition of Selling: Barton defines selling simply as "getting people to do something they normally would not do." If they were going to do it anyway, you are just an order taker.The "Bread" Analogy: Don't just point to the aisle. Walk the customer there, ask questions, and uncover the need. That is the difference between service and sales.The Steering Wheel Hack: Before every call, write your specific goal (PO, commitment, next step) on a sticky note and put it on your steering wheel. When you get back to the car, that note is your immediate accountability mirror.Pipeline vs. Tasks: A sales process is a tool to move a customer at a controlled rate. If you aren't moving them forward, you are just completing tasks.Leveraging Leadership: Don't suffer in silence. Use your manager to clear operational roadblocks or to approve creative financial structures (like split terms) to save a deal.Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

Andrew Marino left door-to-door sales for five years. He worked for the Utah Jazz, sold SaaS in New York City, even appeared on a Hulu reality show. Then he came back to the industry in April 2025 and won a Golden Door Award by December selling over 900 accounts in the fiber space.In this episode, Hunter breaks down Andrew's approach to averaging double-digit sales days, his process for qualifying customers quickly, and why he records every failed pitch for feedback.

2025-2028 Roofing Market Report: https://roofmarketreport.com/=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Fearless Agent Coach & Founder Bob Loeffler shares his insights on How to Handle Commission Objections and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

1 on 1 Training w/ Kyle Galaz Poor2Pro. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Matt is seeking to become a sales titan! Good for him, reaching out to Poor2Pro Car Sales Training and taking the steps to become the best in the world!If you're a salesman seeking help to better your career, book your 1 on 1, contact me Kyle Galaz through Instagram DM or Facebook Messenger.Buy Kyle A Coffee☕️: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://buymeacoffee.com/poor2pro⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Podcast Link: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://open.spotify.com/show/3J9uZkNdeue1PVLoQLowgy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

In 2025, we sat down with some of the most accomplished operators, investors, and business builders in the country on the Disruptors Podcast. When we looked back at the year, five lessons kept showing up again and again across every conversation. These aren't theories or motivational soundbites. These are real-world principles from people actively building companies, scaling real estate portfolios, mastering sales, and creating long-term wealth. If you want to crush 2026, these are the five lessons you need to copy. Links To Each Episode Pace Morby:    • Pace Morby: You're Getting Left Behind If ...   Cameron Herold:    • How Cameron Herold Built 3 Different $100M...   Jason Palliser:    • How To Buy Thousands Of Houses If Your Lif...   Ian Ross:    • How AI Is Changing Sales Forever   Ferenc Toth:    • What The Wealthy And Banks Know That You D...  

2025-2028 Roofing Market Report: https://roofmarketreport.com/-------------Nearly every roofer is shifting to retail…Storm damage companies are struggling to shift their approach.Retail companies are fighting rising lead costs.So they're shifting to d2d so they can get cost effective leads and have more control.All you need to be successful is to nail the pitch and the process.I just interviewed Dashaun Bryant (the Roof Hustler himself), and he dropped the exact framework he's using to train retail companies across the country.P.S. Dashaun and I are mentoring roofing companies and sales teams together inside RSRA. One company we trained went from 70% storm to 70% retail in a single year. Do you want to join us? https://www.rsra.org/join/=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Fearless Agent Coach & Founder Bob Loeffler shares his insights on The Fearless Agent Work Ethic and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

I just published this new video because this ethical concern has been weighing on me…It's about financing storm damaged roofs.And no, I'm not anti-financing.But there's an ethical problem we need to address.=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Fearless Agent Coach & Founder Bob Loeffler shares his insights on Open house Partnership Idea and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

Most entrepreneurs believe that more people means more growth. In this episode of the Disruptors Podcast, real estate operator Frank Cava breaks down why that belief nearly destroyed his business and how firing 70% of his staff became the turning point that caused profits to explode. Frank shares the brutal decisions he had to make during a painful market shift, why bloated teams kill efficiency, and how simplifying his operation allowed him to do more deals with less stress and far higher margins. Follow Frank Cava https://cavacompanies.com/ https://www.facebook.com/CavaCompanies/ ⁠https://www.facebook.com/CavaCompanies/ https://www.instagram.com/frank.b.cava/ Watch this episode on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/watch?v=rghyFkQkA7c

FREE Roofing Sales & Growth Platform: https://adamsfreestuff.com/ ------Homeowners aren't answering the door like they used to.They're tired of being pitched.They're researching you before you leave their driveway.Some are even asking ChatGPT what to do when a roofer shows up.No joke (I even pulled up ChatGPT to show you exactly what it says).The old transactional sales pitches aren't working anymore.Dashaun Bryant shared exactly what IS working in saturated markets like Dallas, Orlando, and Phoenix.It's not about pitching harder.It's about showing up differently.Being authentic.Asking better questions.And actually listening.This interview will change how you approach every door.=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Send us a textHave you ever looked around the sales floor, watched a top performer, and thought, "I need to do exactly what they are doing"? You try to copy their jokes, their cadence, or their spreadsheet obsession, only to find it feels clunky and awkward. On this week's episode, Scott and Mike discuss why trying to be someone else is the fastest way to set off a prospect's "BS alarm."Instead of imitation, the duo argues for adaptation. The goal isn't to become the person next to you; it's to identify your own unique "Superpower"—a mix of self-awareness and feedback—and lean into it. Whether you are a "spreadsheet person" or a "storyteller," your success comes from consistency and authenticity, not mimicry.Key Takeaways:The Danger of Imitation: While it is good to want to improve, trying to change your fundamental personality to match a peer usually fails because it lacks genuineness.Defining Your Superpower: Your superpower is often identified through external feedback—what do people thank you for doing well? It requires the self-awareness to separate your daily "whirlwind" tasks from your core strengths.The "Friends" Theory of Sales: You can't sell to Joey the same way you sell to Chandler. A great sales rep reads the room and adapts their delivery without changing their core process.Scott's 4-Step Guide to Authentic Sales:Stay in your lane: Don't get distracted by how others sell.Play to your superpower: Know what you are best at and maximize it.Adapt without imitating: Learn from mentors, but put their tactics into your own voice.Consistency always wins: Once you find a process that fits your style, stick to it.Listener Challenge: Mike leaves us on a cliffhanger this week: If self-awareness and strength are superpowers, what is the opposite of a superpower? Listen in and drop your answer in the comments!Support the showScott SchlofmanMike Williams - Cell 801-635-7773 #sales #podcast #customerfirst #relationships #success #pipeline #funnel #sales success #selling #salescoach

What does it really take to go from losing $55,000 to raising over $400 million? In this episode of the Disruptors Podcast, we sit down with Stella Han, founder of Fractional, to break down how she rebuilt after a major financial loss and went on to help founders, operators, and investors raise hundreds of millions through a new capital model. Follow Stella Han https://www.linkedin.com/in/hanstella https://www.instagram.com/hellastellah https://www.fractional.app Watch this episode on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/watch?v=Dc6tyyTTu7I

Get my 9-Step Marketing Agency Vetting Checklist inside my FREE Training & Growth Platform: https://adamsfreestuff.com/=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

Fearless Agent Coach & Founder Bob Loeffler shares his insights on Avoiding the Mistakes The Real Estate Teams Make and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

What you'll learn on this episode:Why success in real estate requires full commitment—not half-measuresHow to shift from outcome obsession to mastering the right daily activitiesThe five critical money-making activities every real estate agent must prioritizeThe role of Teach to Sell in building trust, credibility, and authorityHow to set “pre-decision compasses” to stay consistent when things get toughWhy consistent lead generation + conversion is the key to no broke monthsHow to avoid the biggest mistake that keeps agents stuck in meager resultsWhy structured role play and negotiation practice build elite sales confidence To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

What you'll learn on this episode:Discipline is the foundation of freedom—in money, time, relationships, and successWhy today's tougher market requires a firm decision and disciplined actionSuccess is built on failures and rejections—embrace them as necessary stepping stonesThe CPI communication model: build rapport, ask adept questions, and actively listenRapport isn't small talk—it's an energetic connection that creates trustHow exercise, prayer, affirmations, reading, and intentional habits shape successWhy repetition and consistency—not instant changes—create long-term transformationThe real difference between top agents and average agents: pushing forward after setbacksHow small, consistent improvements compound into massive resultsWhy committing to action and growth changes your entire business trajectory To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

FREE Roofing Sales & Growth Platform: https://adamsfreestuff.com/ ----Objections are the primary reason you don't close the sale…Even with a great presentation! These are the top objections and what to say back.Think of it like a master class in objection handling.Be a hero and share this in your team group chat because everyone will thank you for it.I hope this helps you and your team deliver the best experience possible and earn more roofing customers!=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

What you'll learn on this episode:Why fear is the biggest roadblock to success—and how to push through itThe mindset shift that helped Dan go from struggling to 10+ sales per monthHow faith + action = confidence and resultsThe one question to ask yourself when fear creeps inWhy “just doing it” is more effective than overthinkingHow taking action despite fear leads to exponential growthHow the Teach to Sell method builds authority and trust with clients To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Writing job ads and job descriptions is torture… Staring at a blank screen, wondering where to start, questioning every word.But last week I hired for a critical General Manager role, and I didn't need to write a single thing myself.Instead, I just talked.I spoke into my computer for about five minutes, describing exactly what I was looking for.Then I used 3 no-cost AI tools to turn my rambling thoughts into a powerful job description and hiring ad.The whole thing took less than 10 minutes.I show you the exact step-by-step process in this new video.=============FREE TRAINING CENTERhttps://adamsfreestuff.com/ FREE ROOFING MARKET REPORT:https://roofmarketreport.com/FREE COACHING FROM MY AI CLONEhttps://secure.rsra.org/adams-cloneJOIN THE ROOFING & SOLAR REFORM ALLIANCE (RSRA)https://www.rsra.org/join/ GET MY BOOKhttps://a.co/d/7tsW3Lx GET A ROOFING SALES JOBhttps://secure.rsra.org/find-a-job CONTACTEmail: help@rsra.orgCall/Text: 303-222-7133PODCASTApple Podcasts: https://apple.co/3fSQiev Spotify: https://bit.ly/3eMAqJe Available everywhere else :)FOLLOW ADAM BENSMANhttps://www.facebook.com/adam.bensman/   https://www.facebook.com/RoofStrategist/ https://www.instagram.com/roofstrategist/ https://www.tiktok.com/@roofstrategist https://www.linkedin.com/in/roofstrategist/#roofstrategist #roofsales #d2d  #solar #solarsales #roofing #roofer #canvassing #hail #wind #hurricane #sales #roofclaim #rsra #roofingandsolarreformalliance #reformers #adambensman

In this episode of the Millionaire Car Salesman Podcast, Sean V. Bradley sits down with longtime industry strategist Troy Spring to discuss the evolving state of automotive advertising. With nearly four decades in the business, Troy brings a perspective shaped by experience, data, and a deep understanding of what truly moves the needle for dealerships! "I've never seen anything work better than direct mail ever." - Troy Spring From traditional marketing channels to modern digital ecosystems, the conversation explores how dealers think about their market, their budget, and the strategies that shape their advertising decisions. Sean and Troy examine the realities dealerships face today, from vendor relationships to the role of in-house marketing leadership, and why understanding your market is more important now than ever! "It's a chess match. It's not just advertising. It's about looking at everything holistically." - Troy Spring This episode challenges assumptions, reframes how dealers view their advertising spend, and offers a candid look at the mindset needed to succeed in a competitive landscape. If you're a Dealer, General Manager, marketing manager, or anyone responsible for driving traffic and generating opportunities… this is a conversation you'll want to hear firsthand! Tune in to learn how top operators are rethinking their advertising journey, and why the next evolution of automotive marketing starts with clarity, strategy, and control!   Key Takeaways: ✅ Direct mail remains one of the most effective traditional advertising methods for car dealerships, often outperforming digital strategies. ✅ To optimize marketing spend, dealers need to focus on their immediate market area before expanding efforts to broader markets. ✅ Understanding and calculating the true cost-per-sale involves more than just the simple division of ad spend by cars sold. ✅ Dealerships should ensure their marketing managers have both automotive sales experience and technical knowledge in digital marketing certifications. ✅ Successful dealer strategies often include a mix of both traditional and digital marketing methods, customized to their specific market needs.   About Troy Spring Troy Spring, Co-founder of Dealer World, is an automotive industry veteran with nearly 40 years of experience! He sold his first car at the age of 18 and rose quickly within the ranks to manage dealerships, including leading a four-store group as a platform manager. In 2009, Troy founded Dealer World, a boutique advertising agency specializing in driving traffic and sales strategy for car dealerships. He later co-founded Dealer Funnel, focusing on nurturing leads for better conversion rates. Known for his innovative approach and in-depth understanding of both traditional and digital automotive marketing, Troy is highly respected in the industry!   Disrupting Auto Dealership Strategies: Insights from Industry Experts Key Takeaways Dealers must focus on securing their local market before venturing into new territories to maximize profitability. A holistically-managed marketing plan, customizable per dealership's needs, outperforms cookie-cutter OEM vendor solutions. Successful dealership marketing relies on understanding both traditional and digital advertising fundamentals. The Importance of Protecting Your Primary Market Area (PMA) In the fast-paced world of automotive dealerships, focusing on expansion without reinforcing the existing customer base can be a recipe for inefficiency. Sean V. Bradley, president of Dealer Synergy, suggests a foundational strategy: focus on protecting your primary market area first. Bradley asserts that many dealers overlook the rich opportunities available locally. "It's interesting," Bradley remarks, "we'll sit with a dealer, and they'll say, 'I got to go after XYZ down the street,' when they should be protecting their backyard first." This discussion highlights that the inclination to conquest rather than consolidate can lead to a dilute marketing focus. The result? Dealers potentially miss out on higher return-on-investment (ROI) opportunities domestically. Bradley's recommendation to analyze the pump-in, pump-out report is a strategic reminder to first solidify one's standing locally. This approach not only optimizes ROI but also reduces advertising costs associated with pursuing less familiar, distant markets. Taking Bradley's advice to heart, a dealership can enjoy the double benefit of deepening customer loyalty while also enhancing word-of-mouth marketing locally. Through focusing efforts on holding on to current clientele before aggressively targeting competitors', dealerships can achieve a more sustainable, profitable growth model. Crafting a Custom Marketing Strategy: Beyond OEM and Vendor Scripts Both Bradley and Troy Spring, founder of Dealer World, make compelling cases against the dependency on prescribed OEM and vendor-driven tactics. Amid the rising challenges facing automotive dealerships, they argue for a bespoke marketing strategy that's adaptable to each dealership's unique environment. Spring states, "You have to be with someone who can think holistically because if you're on with linear OEM vendors, you're just gonna get told why you should continue to do more and more of what it is that they sell." Such insights underscore the limitations of formulaic marketing solutions. While OEMs often push for uniformity—to simplify their nationwide branding and operations—dealerships must vigilantly evaluate these suggestions. Bradley underscores a critical point, proposing that dealers risk spending thousands unnecessarily on ineffective lead generation strategies because they blindly follow OEM guidance. The conversation dives into the economics of advertising. Bradley shared, "I've got a dealer group spending $70,000 on a splash page generating just a few hundred leads each month." This statistic serves as a caution against the pitfalls of not closely scrutinizing advertising expenditures versus results. It's essential for dealerships to cultivate an advertising strategy where each segment, from pay-per-click (PPC) to SEO and database marketing, functions as an integrated system rather than disparate efforts. This avoids the trap of bloated expenses disguised within bundled packages, which can negate perceived savings with reduced effectiveness. Bridging Traditional and Digital Advertising for Maximum Impact The discussion also delves into appreciating the coexistence of traditional and digital advertising within dealership marketing, which offers a nuanced approach to driving traffic. One standout revelation from Troy Spring? The effectiveness of direct mail. Although often regarded as an antiquated medium, Spring asserts, "Nothing has ever worked better than direct mail." It's a thought-provoking declaration in an era rich with digital solutions. Contrary to perceived obsolescence, traditional methods such as direct mail remain relevant, especially when optimized with the latest data analytics techniques. Properly targeted, a traditional medium can reach high potential customers directly and personally. Given the inundation of digital ads, a physical piece of mail stands out, often carrying more weight. Spring further suggests that while digital tools, like social media and search engine marketing (SEM), play critical roles in modern strategies, their effectiveness hinges heavily on their synergy with traditional advertising channels. These multifaceted campaigns leverage the strengths of both domains—ability to track and personalize digital ads with the tangible and trust-building potential of offline methods. Emphasizing on integrative approaches that couple interactive digital platforms with traditional media allows dealerships to engage in comprehensive advertising strategies personalized to consumer behavior trends. Through harmonizing these forces, a dealership's presence is effectively cemented in the market, leveraging the best aspects of each medium. A Synthesis of Strategy and Practice The insights shared by Sean V. Bradley and Troy Spring showcase a wealth of expertise in crafting dealership marketing strategies that balance innovative thinking with foundational business tenets. As dealerships navigate the complexities of an ever-evolving industry landscape, these professionals emphasize the necessity for both strategic foresight and a command over advertising mechanics. Essentially, the most adept dealerships will be those that recognize the imperative to protect their primary markets while scaling responsibly. They explore bespoke advertising solutions beyond OEM packages, integrating digital dexterity with traditional marketing. Each dollar spent should be scrutinized for its ROI, as the measure of an effective advertisement goes beyond impressions or clicks to the tangible growth it champions for the dealership. In an industry as competitive as automotive sales, this layered, integrated approach becomes the solutions beacon through transformative, modern advertising challenges.   Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry with over 29,000 members worldwide. Collaborate with automotive professionals, learn the best industry practices, and connect with top mentors, managers, and sales leaders. Join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: The automotive industry's #1 Sales Training, Consulting, and Accountability Firm. With over 20 years of proven success, Dealer Synergy has helped dealerships nationwide build high-performing Internet Departments and BDCs from the ground up. Our expertise includes phone scripts, rebuttals, CRM action plans, lead handling strategies, and management processes; all designed to maximize your people, processes, and technology! ➼ Bradley On Demand: The automotive industry's most powerful Interactive Training, Tracking, Testing, and Certification Platform. With LIVE virtual classes and access to a library of over 9,000 on-demand training modules, Bradley On Demand gives your dealership the tools to dominate every department: Sales, Internet, BDC, CRM, Phone, and Leadership. From sharpening individual skills to elevating entire teams, this platform ensures your people are trained, tested, and certified for maximum success. Equip your dealership to sell more cars, more often, and more profitably with Bradley On Demand!  

What if the only thing stopping you from doubling your deal flow… was you? In this Disruptors Podcast episode, Steve Trang sits down with real estate investor Matt Viebrock to break down the exact systems, mindset shifts, and operational frameworks that allowed him to escape burnout, stop losing deals, and finally scale his business — fast. Follow Matt Viebrock Instagram: @matt.viebrock Website: https://letsgrowcoo.com/ and https://acquisitionreps.com/ Watch this episode on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://youtu.be/Ddhyhs3fh9w

Fearless Agent Coach & Founder Bob Loeffler Interviews Grocery Store Check Out Guy - Joey on How to make doing business with you Fun! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

What does it take to build not one… but three different $100M companies? In this episode of the Disruptors Podcast, Steve Trang sits down with Cameron Herold, the former COO of 1-800-GOT-JUNK and the business strategist behind some of the fastest-scaling companies in North America. Cameron unpacks how he turned his unique brain ADHD, bipolar traits, and dyscalculia into a competitive advantage that helped him grow iconic brands, scale teams across continents, and build systems that work at $1M or $100M. Follow Cameron Herold https://www.youtube.com/@CameronHerold https://www.facebook.com/cameronherold/ https://cameronherold.com/ Cameron's TED TALK https://www.ted.com/speakers/cameron_herold Watch this episode on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://youtu.be/pGERK-2KeeU

What does it really take to flip over 3,000+ properties, buy Kanye West's Malibu house for $21 million, and build one of the most diverse real estate operations in the country? In this episode of The Disruptors Podcast, Steve Trang sits down with Bo Belmont the investor who bought Kanye's oceanfront Malibu mansion while Kanye was liquidating assets to break down his rise from small flips to multi-million-dollar deals. Bo reveals how he evaluates distressed luxury properties, how the Kanye deal came together, and why the best opportunities often come in moments of chaos. Follow Bo Belmont Instagram: https://www.instagram.com/belwoodbo Facebook: ⁠https://www.facebook.com/people/Bo-Belmont/61562558423027 Website: ⁠⁠https://belwoodinvestments.com/ To Invest In Remodeling Kanye's Mansion Go Here: https://smartdeeds.ai/ Context To Kanye's Mansion https://www.realtor.com/news/celebrity-real-estate/buyer-closes-on-kanye-wests-gutted-malibu-mansion/ Watch this episode on YouTube ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ https://youtu.be/-WDZ_eAJquc