Dynamic Business Podcast

The newest podcast episode on Dynamic Business interviews Monica Watt, Chief Human Resource Officer at ELMO Cloud HR & Payroll, where she shares her knowledge and expertise in navigating the new workplace learning, which has been heavily influenced by the COVID-19 impacts.

Have you ever struggled with cash flow as a result of late payments to your small business? We know this is an ongoing issue for small business owners, and so in today’s podcast that’s really what we are focussed on. We are going through the top tips to achieve a healthy cash flow and healthy relationships with your suppliers and customers, to ensure payment terms are met and that there is ultimately less risk for your business. 

Today on the Dynamic Business Podcast we are excited to bring you an in depth talk on Search Engine Optimisation (SEO) and what you can do to help yourself in those Google rankings.  As a small business, it is often hard to compete with the larger players and bigger brands, as it's impossible to match their budget and spending. However, as Andreas Dzumla explains in this podcast episode, there are a few examples of small businesses turning their SEO right around (to more than a 100% increase in traffic!) and a few key strategies you can employ (as of today!) that will make huge difference to your numbers - both audience wise and revenue wise. Andreas is the co-founder and co-CEO of Longtail UX, which is a Software as a Service startup. Longtail UX helps businesses to connect their customers to search items in just one click, returning an accurate Return On Investment on SEO and SEM.

Today our guest is Grant Emanuel, who is the Marketing Director of the Chamberlain Group – which is the world’s largest manufacturer of garage door, commercial door and gate openers. In November 2018, during a Sydney storm, the Chamberlain Group’s head office in Australia flooded – with the equivalent volume of water in a 25m swimming pool. Not only was there extensive water damage, the ceilings collapsed and everything inside was destroyed. Within 72 hours, the 40 plus member Chamberlain team were back up and running. The disaster challenged and changed the Chamberlain team for the better. Grant was part of the team responsible for the decisions around this. So today we’re going to talk about how they responded so effectively. With many businesses dealing with natural disaster across Australia at the moment, we hope that this is going to be a really helpful discussion.

Our guest is Fred Harrison, who is the CEO of Ritchies Supermarkets. We talk about how the brand has made it all this way to become the longest serving supermarket in Australia, the importance of customers and community and the industry more largely. Fred started out working for Ritchies 45 years ago as a trolley boy, so it’s safe to say he has a lot of knowledge on the company! The supermarket celebrates the 150 year milestone this year, and they are looking to use old tactics to bring an exciting future.

Today our guest is Jack Bowcott, who is the co-founder of goki, which was up until recently called Tipi – a hostel-focused technology company. goki provides tech solutions to hostels exclusively, enabling guest to check-in, download their keys, meet with guests, browse local experiences and much more. Jack founded the company in 2014 and has recently received a $3 million (US Dollars) investment from Hostelworld, which has allowed them to move in to Dublin and London. As we discuss in the podcast, Jack founded the company under the name Tipi and has pivoted the direction of the business in order to achieve the success they are currently seeing. The investment and partnership with Hostelworld, which came about from simple networking and word of mouth, has enabled them to gain more than capital; they now have access to more support which proved critical in their repositioning of the brand, product and service offering across mediums. We ask Jack about the re-brand, the investment and generally learn more on his journey of founding the company.

Today our podcast guest is Adam Westwood, who is Head of Operations at Roam – a digital product design studio. Adam’s role focuses on leading and growing the Roam Sydney team. He manages a team of product designers, developers and product managers to deliver for a whole host of clients. Roam generally believes that organisations are overlooking the vital role leadership plays when it comes to having an innovation culture. As an innovation studio, you could say that they are well-placed to discuss the topic! In this podcast we cover how business leaders can create innovation in their teams, and why it is important. Our editor, Loren Webb, asks Adam for a summary of his best tips on this!

Jason Lucchese is a seasoned public servant with more than 19 years of experience executing large-scale government programs including the introduction of SuperStream and Single Touch Payroll. Currently ATO Assistant Commissioner and Single Touch Payroll Program Lead, Jason works closely with the employers, payroll service providers and intermediaries to support the introduction of STP. We aim to clarify STP for you, and give you the most reliable information possible by taking it back to the STP basics. Discussing why the ATO decided to bring the system in the first place helps us to understand the benefits for small businesses, and so far the feedback of the 70% or so of businesses that are signed up has been positive. There are some fears amongst small employers that STP is perhaps difficult to use, however as Jason explains, it has been designed to actually make lives easier. Throughout the podcast, we ask Jason how small business owners can get educated on STP, what options will suit them best and the fact that although the deadline has passed, there is still time to sign up.

Today our guest is Roby Sharon-Zipser who is the co-Founder, CEO and the Executive Director, at hipages. hipages is the place you go to for hiring a trusted tradie – as a website and as an app. The company was founded in a garage 15 years ago by Roby and his friend David. With a network of 135,000 professional tradies nationwide, hipages generates more than $2.4 billion worth of jobs for Australian tradies annually. Hipages continues to go from strength to strength… Today we’re talking about how Roby has built the company to where it is now, the recent growth its seen and how they are encouraging the continuing success.

Today our podcast guest is Andrew Laurie, whose business expertise comes from a career as a salesperson, as a CEO, as an entrepreneur and as a business coach. After a serious accident, Andrew set his life and business ambitions – literally from the hospital bed – and he has systematically ticked them off since then. Andrew has fantastic insights and advice from his experiences that we delve into in the interview. We go through: Where to start with setting your goals (tip: start with personal goals, and business goals will follow…) How to reverse engineer and know what steps will get you there The non-negotiable traits of a business owners (there’s two… and a half – in Andrew’s experience) Avoiding the impatience and frustration of founding and growing a business… how to keep a positive mindset and move forwards The biggest challenges facing business owners (there’s one that Andrew sees time and time again) How to overcome said challenges

We know that for many Australian small businesses, expanding globally can be difficult – to say the least – as it presents many challenging barriers. Charles Heunemann, co-founder, Vice President and Managing Director (AU) of Natterbox, helps us out with this, giving his advice from his own experience of growing Natterbox internationally. Natterbox is a global business phone system, 100% embedded and managed within Salesforce. So, naturally, we also delve into how small businesses can excel at customer service… Charles is a self-taught tech expert, and his background is marketing and sales, so he has a breadth of knowledge to share for Australian small businesses. In this podcast Dynamic Business we ask how small Australian businesses can build a customer base outside of Australia and why this is critically important to all new startups in 2019.

In this latest episode of the Dynamic Business Podcast, we speak with marketing expert Laura Craig. Laura founded her own company, Vivo Marketing, three years ago. We found out more about the journey of building up her business and her decision to sell 50% of Vivo Marketing to a larger organisation recently. In the interview, we go through all of the ups and downs, the motivation behind it all and the lessons learned – all so that we can share them with you!  We specifically focus on digging up the main tips for how small businesses can make the most of their marketing budget – especially in the early days when you’re juggling multiple projects and aren’t sure where to even start with marketing!

In this episode, we speak to Tessa Court, who is the CEO and founder of IntelligenceBank. IntelligenceBank is a Melbourne startup founded in 2009 which helps content marketers manage digital assets, creative content approvals and compliance, and creative project management. IntelligenceBank also helps marketers ensure that their content meets standards set by industry regulators. With that in mind, IntelligenceBank’s typical clients operate in regulated industries such as financial services, health care, travel and food processing & manufacturing. Tessa started the company to come up with a solution to problems she experienced while running sales operations for a startup. Prior to IntelligenceBank, Tessa was a member of the Executive Team at Hitwise, an audience measurement firm, where she managed the global expansion of the company into Asia, the US and the UK. We talk all things marketing, compliance and workplace culture. 

In this podcast episode, we interview and chat with Olivia Molesworth, who is the youngest female fintech entrepreneur in Australia at age 23. Olivia founded Bromleigh Capital last year when she identified a need for young Australian eCommerce startups to access capital in order to scale. Bromleigh Capital is the first ethical financier for eCommerce and digital businesses. She raised close to $1m through angel investment, with a further major capital raise currently being undertaken. We asked her what is was like to be the youngest female fintech entrepreneur, whether she sees her age as a challenge in the industry and importantly we ask her for her insider tips on how startups can access funding ethically and safely.

Dynamic Business editor Loren Webb interviews Jessy Marshall, Public Relations expert and business owner.  We discuss Jessy’s PR tips for small businesses including what the benefits of PR are, when you should engage in PR and how to fight the right agency or consultant for your needs. Jessy also shares her story on launching her own PR agency, HIVE HQ, which recently celebrated its first birthday. She talks about how she overcame her biggest challenge in building her business: her mindset.

We interview Petr Adamek, the CEO at the Canberra Innovation Network who has both an extensive computer science & AI background and business background. Petr has a fascinating story of how he got to where he is now, and shares the experience and knowledge from his 20 year career on how to grow businesses.  His current CEO role is due to simple Twitter networking and co-working spaces, and Petr talks about how important networking is in the startup phase and how you can find networking opportunities in your area.