Podcasts about Natterbox

For more details on Octopus Apollo VCT, including documents & how to invest, go here....IMPORTANT The opinions expressed in this video are the interviewee's own and do not necessarily reflect the view of Wealth Club Limited. This interview, like our service, is not advice and the products featured are not suitable for everyone. VCTs are higher risk and less liquid than mainstream investments. You could lose your capital. Tax rules can change and tax benefits depend on your circumstances. If you're unsure an investment is right for you, please seek professional advice. In this interview: 0:00 Intro to Richard Court and Octopus Ventures 1:16 About Octopus Apollo VCT – what it aims to do for investors 1:51 Types of companies Apollo looks to invest in 3:54 What makes a good management team for a B2B software business? 5:10 Investing in Mention Me – referral engineering platform 6:14 Investing in Fergus – software platform for tradespeople 6:55 Investing in Natterbox – cloud telephony provider 8:11 Besides funding, what does Octopus do to help companies succeed? 9:41 How is the current environment affecting the way Apollo invests? 11:03 How is the economic dip affecting portfolio companies?12:06 Has the portfolio been revalued, given the falls in stock markets? 13:24 What's the biggest challenge for a manager at present? 14:16 How many companies in the portfolio would you expect not to make it? 15:30 Recent exit: Veeqo – inventory management software 17:05 Performance of the VCT and dividend targets 18:16 Summary – why should investors consider Octopus Apollo VCT?

http://www.ianmoyse.co.uk/ (Ian Moyse) is Sales Director at Cloud Telephony provider http://www.natterbox.com/ (Natterbox) and Onalytica #1 Social influencer in Cloud 2017. He was awarded Sales Director of the Year by the Institute of Sales Management (ISM) and Linkedin awarded him a Linkedin Power Profile as a top 10 Influencer in the UK technology sector. Ian has built many new business sales teams in both small start-ups and large corporate organisations. SPONSORS SneakerCreatures: https://www.sneakercreatures.com/ USE PROMO CODE: NICKLUGO for 10% discount on all sneakers Over his years of branding, he has amassed 36,000 followers on LinkedIn, 41,000 Followers on Twitter, becoming a “micro-influencer” He was awarded the accolade of UK Sales Director of the year by BESMA (British Excellence in Sales Management Awards) and in 2019 and 2020 was listed in the top 50 Sales Keynote speakers by Top Sales World. Ian was rated #1 Cloud influencer by Onalytica and Klout and has been recognised as a as a http://cloud-implementation.com/best-cloud-computing-blogs/ (leading cloud Blogger) and was listed in the https://data-economy.com/data-economy-emea-50-the-top-influencers-in-data-centres-cloud-and-data-in-2017/ (EMEA top 50 influencers in Data Centres, Cloud and Data 2017) also winning best Unified Comms Blog in 2017 from UCtoday. Ian is prolific content contributor and creator and is widely published on matters of Cloud, Security, Sales Leadership and Social Selling. Ian has social influenced/blogged for Oracle, SAP, Sage, IBM, HP, Commvault, Equinix, Dimension Data and many more and is a guest writer for many publications. On This Episode of the Nick Lugo Show, we talked about how to keep up with podcast guests. FOLLOW IAN MOYSE LinkedIn: http://ianmoyse.co.uk/ (http://ianmoyse.co.uk/) Twitter: http://ianmoyse.cloud/ (http://ianmoyse.cloud/) SPONSORS SneakerCreatures: https://www.sneakercreatures.com/ USE PROMO CODE: NICKLUGO for 10% discount on all sneakers PODCAST INFO: Podcast website: https://nick-lugo.com/ Apple Podcasts: https://podcasts.apple.com/us/podcast/lugos-journey/id1527159307?uo=4 Spotify: https://open.spotify.com/show/1OrMPWEyIGIdQpBkNEZqe0 RSS: https://anchor.fm/s/3ffb95d4/podcast/rss YouTube Full Episodes: www.youtube.com/NickLugoShow YouTube Clips: www.youtube.com/channel/UC_IEc5zSq7grb4lgGGEcqUw SUPPORT and CONNECT: – Twitter: https://twitter.com/NickLugooo – Instagram: https://www.instagram.com/nick.lugo/ – LinkedIn: https://www.linkedin.com/in/nick-lugo-2a7124208/ – Facebook: https://www.facebook.com/nicholas.lugo.311 – Email: nicholasanthonylugo@gmail.com

Why is prospecting a long game? How do you build relationships that lead to new customers? What is the right way to do social selling? Ian Moyse—the EMEA Sales Director for Natterbox—joins me on today's show to answer these questions and so much more. Don’t miss out on his insight and expertise in the world of prospecting and lead generation.  Outline of This Episode [1:05] Lead generation and prospecting: What’s the difference? [2:42] Why lead gen and prospecting are so important [4:54] What does Ian’s prospecting process look like? [7:48] The attributes of a great prospector [10:01] Skillsets to focus on developing [13:14] Ian’s prospecting and lead generation dos and don’ts [20:54] Ian’s favorite prospecting story Keep your bucket full Ian points out that salespeople have a bucket. That bucket is always emptying because you’re either losing deals or winning deals. Either way, your pipeline is emptying and you must look ahead. Many salespeople spend all of their time closing. Suddenly, they have a bad quarter and realize their bucket is empty because they haven't been prospecting.  During Covid-19, Ian has consistently heard conversations where a project is being deferred because the business itself is stopping all spend. 2020 has demonstrated that you need to keep your pipeline full. You want to aim for 5x your target in the pipeline. It takes consistent continual prospecting. Ian points out that there’s no perfect answer. There is no golden key. It takes hard work. His advice is to focus on your perfect persona customer. Too many activities are just trying to fill the bucket. But you need people in the bucket who are in alignment with your value proposition. It’s better to have more qualified leads in your pipeline than waste your time.  What are the attributes of someone who is great at prospecting? What skills should a sales professional focus on developing? Listen to hear Ian’s thoughts! Ian’s prospecting and lead generation don’ts Ian emphasizes that you can’t think activity is productivity. Ian has seen too many people who gave up on social selling because their bosses force them to make 50 calls a day. They’re hung up on activity. But what if you could do it differently? What if there was a better way to generate their quota of leads without cold-calling? Activity should be done in the smartest way. Ian is tired of hearing “Sales is a numbers game.” He also points out that you shouldn’t connect then pitch. Everyone sees it: You get a connection invite on a social platform and it seems genuine. But soon after, you get a sales pitch. They think that’s social selling. That’s going up to someone and instead of chit-chatting after a handshake, you immediately pitch them. You’d never do it in the real world.  Stop chasing the same person in the same manner. If they haven't looked at the first few emails or messages, how annoyed will people be when they see the 4th, 5th, or 6th? It doesn’t work. The more you do, the more the walls go up. You've created a human spam filter. You will probably never get through to them because the more you push, the more they resist. Ian’s prospecting and lead generation dos Ian reiterates the need to take time to qualify your leads. Don’t sell to someone who isn’t your prospect. If you look at someone’s LinkedIn profile, the clues are there to help you find a way to a conversation. Ian gets pitched all the time on social selling and CRM. But if salespeople simply looked at his LinkedIn profile and what he does, you’d never approach him trying to sell those things.  He implores you to be like Sherlock. Go deeper and smarter than your average salesperson. It’s not rocket science. Slow down, read, and work smart. How do you find an authentic way that isn’t just reaching out cold and getting ignored? What will lead to a conversation? Ian will find a way to get a warm introduction from someone else by looking for shared connections. If you share 20 connections, who of those do you have a relationship with? There might be 3 people.  Reach out to each of them and let them know you’re trying to connect to someone. Then ask how well they know them. You’ll get nos—but sometimes you’ll get a yes. Secondly, look at their jobs. Is there anyone there that you might know that they’d be connected with? It doesn’t feel quick, but you have a better chance of getting to a conversation than a phone call. He encourages you to be bold and ask for introductions. He just had a new customer come on board and has built great rapport with them. Ian noticed they were connected to a senior person at another organization. So Ian reached out and asked for a formal LinkedIn introduction. He got a conversation and got a call booked.  What is Ian’s favorite prospecting story? How is prospecting playing the long game? Ian tells a fascinating story that takes tenacity and consistency in this episode. Don’t miss it! Connect with Ian Moyse Connect on LinkedIn Follow on Twitter Connect With Paul Watts  LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

My guest today is Ian Moyse. Ian is the EMEA Sales Director for Natterbox. He has sat on the boards for several industry bodies; FAST (Federation Against Software Theft), CIF (Cloud Industry Forum) and Eurocloud and as non-exec advisor to numerous other organisations. He got awarded the accolade of BESMA UK Sales Director of the year and in 2019 he listed in the top 50 Sales Keynote speakers by Top Sales World. Ian is also a social influencer for a growing number of leading global technology brands.“Bad things happen. It doesn’t matter how good you are — as a business, as individuals. Mistakes happen. Things fall through the cracks in the best of companies, with the highest net promoter scores on the planet. It happens. It’s how you deal with it and my advice is deal with it in a human way, in a conversation up front, not electronically, where you’re hiding behind something because that does more damage than facing up to it. Do not be afraid of it.”Click here for full show notes and more episodes of Better Conversations with Sehaam Cyrene.

Building a personal brand organically My guest today says: “Community is about cultivation not creation. To create a genuine community people need to want to stay and revisit, not just visit and leave.” Joining me today is Ian Moyse. Ian is the EMEA Sales Director at Natterbox, and an industry cloud social influencer on matters [...] The post 78: Building a personal brand organically appeared first on The Ambitious Entrepreneur Podcast Network.

Building a personal brand organically My guest today says: “Community is about cultivation not creation. To create a genuine community people need to want to stay and revisit, not just visit and leave.” Joining me today is Ian Moyse. Ian is the EMEA Sales Director at Natterbox, and an industry cloud social influencer on matters [...] The post 78: Building a personal brand organically appeared first on The Ambitious Entrepreneur Podcast Network.

Down The Rabbit Hole  Episode 5 - The Social Dilemma (Ft. Ian Moyse)  Building and maintaining relationships with current clients are incredibly different from prospecting for new clients on social networks. Most salespeople neglect the “people” part of the top of the funnel selling processes. Automation does NOT help build rapport and relationships in a digital landscape. Making noise isn't effective selling. You're not fooling anyone.   Summary   In today’s episode of Down The Rabbit Hole, we’re delving deep into the mind of Ian Moyse to uncover the truth about social selling that few understand, and even fewer wants to hear and accept. Discover the hidden sales opportunities that social selling offers—and find out for yourself whether social selling is worth the effort. Learn the industry secret strategies that make social selling effective for those who utilize it properly.  Social Selling: A new sales technique that leverages your social network to find the right prospects and establish trust and rapport with existing connections. The key difference between social selling and traditional sales processes is that laser-targeted prospects lead to better sales lead generation, and altogether eliminates the need for cold calling. Oftentimes sales teams jump into adopting social selling into their sales strategies as soon as they see an opportunity to make money on social. Most salespeople forget about the first part of the equation: social. “Social channels are meant to connect real people, with real conversations that are authentic and sincere. Put the ‘people’ back into sales and focus on the ‘social’ of social selling.” Ian is the EMEA Sales Director at Natterbox that delivers Salesforce CRM integrations like no other. He was awarded the BESMA UK Sales Director of the year and listed in the top 50 Sales Keynote speakers by Top Sales World. Ian is repeatedly featured as a keynote speaker for Oracle, SAP, HP, IBM, and Huawei; preaching his in-depth expertise in sales leadership, social selling, and blogging.  Feel free to connect with Ian Moyse or Rob Turley on LinkedIn! #DTRHpodcast #FollowTheWhiteRabbit #SalesEnablement #SocialSelling #Sales #SalesCoaching #Branding 

ABOUT THE GUEST - IAN MOYSE, EMEA SALES DIRECTOR AT NATTERBOX Ian Moyse is EMEA Sales Director for Natterbox. He has sat on the boards of a number of industry bodies; FAST (Federation Against Software Theft), CIF (Cloud Industry Forum) and Eurocloud. He was awarded the accolade of BESMA UK Sales Director of the year and in 2019 was listed in the top 50 Sales Keynote speakers by Top Sales World . Ian was rated #1 Cloud influencer Onalytica and has been recognized as a leading cloud Blogger, listed in the EMEA top 50 influencers in Data Centres, Cloud & Data 2017 and Top 50 Cloud Computing Blogs 2020. Find Ian on LinkedIn here: https://www.linkedin.com/in/ianmoyse/ or here ianmoyse.co.ukOr at his personal website here: https://about.me/imoyseOr on Twitter here: ianmoyse.cloud ABOUT THE EPISODE “Social Selling” is an expression that means different things to different people, and some have pretty strong feelings about it one way or the other, whatever it is they think it is. Ian Moyse has a very specific way of thinking about and more importantly using social media as a strategic tool in his sales toolbox. In this episode, Ian shares a lot of great practices that he has used himself, with his team, and with his clients to leverage the sometimes overwhelming amount of information we have available to us into solid techniques, tactics, and processes for getting into a conversation with prospects for whatever it is that you sell. 0:45 - What is the best piece of sales advice that Ian has ever received? 4:16 - What’s the worst advice that Ian has ever received? 7:08 - How does Ian define social selling - and what’s the right way to leverage it in sales? 17:46 - How social selling is about finding the right reason to reach out and start a conversation with a prospect that could lead to a sale 21:15 - How can someone leverage social media to get into a real conversation, which is a much better medium for selling than a message exchange 22:20 - Ian offers some examples of social selling in the real world 30:20 - How Ian uses these social methodology principles with his sales team 33:05 - How to reach Ian and find him on social

Asking leading questions may not be permitted in a court of law, but in the negotiation process it is inherently necessary to ask leading questions. Asking the right questions is the #1 negotiation tactic that Ian Moyse emphasizes in this episode of Sales Reinvented. We also chat about his negotiation process, attributes of a successful negotiator, and other tools and tactics he utilizes. Don’t miss it! Ian Moyse is the EMEA Sales Director at Natterbox and based out of the UK. He is also an industry social influencer who is widely published on matters of Sales Leadership, Social Selling, and Personal Branding. He was awarded the accolade of UK Sales Director of the Year by BESMA and in 2019 was listed in the top 50 Sales Keynote speakers by Top Sales World.  Outline of This Episode [0:56] What is negotiation? [1:53] Why is negotiation so important?  [2:41] Salespeople prefer to avoid conflict [4:48] You need to ask leading questions [7:42] Practice and preparation is key [11:40] Hone your questioning skills [14:30] Top 3 negotiation dos and don’ts [16:44] Ian’s favorite negotiation story Negotiation is woven into the entire sales process A negotiation consists of two parties who both want something different. You have to talk through questions that arise to get to a mutually agreeable outcome—even if it’s not moving forward together. It’s still a negotiation. The more complex and larger the investment the customer is making, the more variance there is. The more they’re creating their own package, the more the customer is likely to want something different. That’s why Ian believes you must ask leading questions. He also notes that you shouldn’t park the negotiation at the end of the sales process. The earlier you can drive what the customer wants and get the hard points on the table, the better. A negotiation thrives when you ask leading questions A negotiation is only as strong as the questions you ask. Which is why it should include asking leading questions. You want to gain an understanding of the things the customer is looking for that aren’t standard. Whether its payment terms, technology, or licensing—there will always be something that comes up.  Ian notes that a negotiation is simply a discussion around what you can or can’t have, where you can meet, how you can adjust things, and whether or not you can come to a mutual agreement. If you can knock out some of the hard questions early on in the process you shouldn’t get blindsided at the end.  Ian uses the analogy of the Titanic. If the captain had seen the iceberg 10 miles away and made adjustments there wouldn’t have been this big surprise at the end when the ship sank. A negotiation is the same. If you ask leading questions in the beginning, you can usually avoid a sinking ship.  How to lessen the fear surrounding negotiation The label “negotiation” often makes a salesperson quake in their boots. Especially because Procurement people are trained how to negotiate and press the buttons of salespeople. They're trained on what to say to a salesperson, what to ask, and how to behave to get the maximum they can out of the process. They are subtle and experienced.  Another tactic that Ian recommends to prepare for the process and alleviate nervousness is to practice. Practice playing the negotiation out with someone. It’s not about having the answers—it’s the method of discussion that you engage in. Roleplay and practice ahead of time.  He also notes that if you’re nervous, bring someone along with you who’s more experienced. If you’re the only person negotiating on your side, you spend your time formulating an answer. If there’s two of you, one can take notes and you can alternate answering questions. Hone your questioning skills Do you have the knowledge and proper approach so you ask the right questions and handle them appropriately? A customer can ask any question in the world—but it doesn’t mean they’re going to get the answer they want. Likewise, salespeople have the right to ask clarifying questions: What are the most important things we can address first? Can you elaborate? Can you explain why? Is there anything else you need? Can I clarify what you’re asking?  Get your counterpart to talk more and put everything on the table. If you can discuss some difficult things at the right time and with the right manner of professionalism it puts you in the best position to win.  There is no perfect world. Sometimes—no matter how much you prepare and ask leading questions—a negotiation won’t move forward. It’s the nature of business and negotiation. To hear more of Ian’s expert advice, listen to the whole episode! Resources & People Mentioned DISC Personality Test Natterbox Connect with Ian Moyse Follow on Twitter Connect on LinkedIn Connect With Paul Watts  LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Why is EMEA/ UK "behind" in Social Selling? Origins of Social Selling The Changing Dynamic Why Marketing should not control your personal LinkedIn brand Measuring success on LinkedIn is worth it.

Ian Moyse is EMEA Sales Director for Natterbox. He has sat on the boards of a number of industry bodies; FAST (Federation Against Software Theft), CIF (Cloud Industry Forum), Eurocloud and the techUK Cloud Leadership Committee. Awarded the accolade of BESMA UK Sales Director of the year and in 2019 was listed in the top 50 Sales Keynote speakers by Top Sales World Founders365 is hosted by Steven Haggerty and shares 365 insights from 365 founders during 2020.

Salespeople are taught that it’s all about closing the deal. That it’s all about connecting with prospects and pushing them down the sales funnel. Today’s guest, Ian Moyse, points out that spending time on closing the deal may not always be in your best interest. Listen to this episode of Sales Reinvented to find out why.  Ian Moyse is the EMEA Sales Director at Natterbox and an expert in telephony. He is known as a cloud social influencer. Thinkers360 recognized him as one of the top 100 #B2B Thought Leader and Influencers to Follow in 2020. He’s also a panelist on the sales expert channel, was awarded the prestigious UK Sales Director of the year award, and is one of the top sales experts.  Outline of This Episode [1:04] Ian’s definition of productivity [3:00] Why aren’t sales people productive?  [7:12] There is more than one way to communicate  [11:18] Multi-level questioning and active listening [15:41] Tools and tactics to improve productivity [19:57] Top 3 productivity dos and don’ts [23:08] Ian’s favorite productivity story Productivity is about efficiency—not activity Ian states that “Productivity is about doing the right thing, not just doing something”. It’s about hitting the results, not the metrics. Ian’s definition of productivity is doing the right things in the most efficient manner to secure a sale. There is too much focus on pure activity. Sales leaders want to push their reps to make more calls and force more connections. But more activity doesn’t equal qualified leads. They’re also focusing on the wrong activities. Sales leaders want their rep to make a hundred calls to get 50 connections to get 5 leads—but what if a rep could make 50 calls to get 10 connections and 5 leads? The focus needs to be moved from ‘more’ activity to connecting with the right people.  The level of activity needs to be different for every rep. Some reps need 20 visits to get 5 sales—others only need 10 visits a month. Each salesperson is an individual and needs to be treated as such. Everyone’s personalities and strategies are different, so we can’t hold them all to the same strategies and expect the same results. Be willing to switch your preferred mode of communication Ian points out that we need to take a step back and think about the fact that we all block calls and filter emails. Most people won’t answer a phone call with a number they don’t recognize or respond to an email from someone they don’t know. And while email seems to be the preferred mode of communication, it can leave a lot open to interpretation. You cannot properly understand someone’s tone and verbal cues through a written message—but you can with a phone call.  It can also take 5 days of email communication to knock out what could be covered in an hour-long call. Ian states that you must be willing to switch modes of communication based on the information you need or the topic being covered. Email is more of a communication dialogue while a phone call is more conversational. You must keep in mind the differences between them.  When productivity = NOT closing the deal Productivity is about getting to the end result in the most effective and appropriate manner for your company and the client. The end result is not always a sale. Finding out that a potential customer is not a good fit still being productive because you’re reducing time spent on something that won’t achieve the desired outcome—a sale.  Ian points out that sales reps need to learn multi-level questioning while actively listening. Taking a deep-dive with a potential client on the front end and listening to their needs will move you towards the desired outcome, or help you disqualify them. Ian believes many salespeople are so bent on closing the deal that they ignore key disqualifiers. A great salesperson has to learn how to see those red flags and make hard decisions early. The amount of time you could spend on large bids will eat away at your productivity. Bring in your sales group and management to give a listening ear and let the bid go if it isn’t a good fit. You don’t want to waste your resources. Proper Planning Prevents Poor Performance According to Ian, this mantra can save you a lot of headaches and give you better odds of closing a sale. He points out one way to put this into play: make a cold call a warm call. He suggests doing that by researching the person in advance. Learn facts about his or her business and different angles you can use to connect with them. You may not use all the information, but you are better informed and prepared. He has another mantra closely tied to the first: Plan, Prioritize, and Push aside. You need to plan for your day ahead of time, schedule and time-block key things that need to get done. Then you must prioritize those things and push aside interruptions and distractions. If you qualify what needs to be done now, it’s easier to focus on the tasks at hand. Listen to the whole episode for Ian’s thoughts on productivity, his ‘Ninja inbox’ strategy, and more. Resources & People Mentioned Natterbox Connect with Ian Moyse LinkedIn Twitter Connect With Paul Watts  LinkedIn Twitter Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

Annette Franz, a well-known customer experience consultant and author, starts our conversation by discussing some of those common blockers that many of us face in trying to create great customer experiences. In our conversation, we also talk about using customer feedback to improve customer experience, understanding the impact of emotion and the creating great customer journey maps. This podcast was made possible by our sponsor Natterbox. You can check out their cloud telephony platform by visiting: www.natterbox.com/voice360

Meet Ian Moyse Ian has been a sales leader for over 25 years and focused on the cloud computing industry for the past 13 years. Now serving as EMEA sales director for cloud telephony vender Natterbox. He sits as a non exempt on a number of industry bodies and firms and is a social influencer for a growing number of global brands such as Oracle, SAP and Sage. He's a recognized keynote speaker and blogger on cloud, social selling, and personal branding. As a sales leader, what's the landscape of sales looking like right now? How is it changing? So I think it's already changed and it will continue to change. And I think the reason for that is we've all changed ourselves. We now live in a world that's different. And it's different because of mobile smart devices, the internet, the World Wide Web, rather than the internet, the true definition social media. Our behavior as a buyer has inherently changed. So from a sales perspective, the game's changed. And it's changed years ago. And it continues to change both because of the environment we live in. Because of millennials and Zeds having grown up in that environment. You're an advocate of social selling, what is it and how do you use it as a sales leader? I think the name itself is a misnomer because when I speak to a lot of people they get well, that wouldn't fit our product or service. We couldn't sell that over the internet. You couldn't sell it over social certainly. Social selling isn't about selling over social. Social selling should be called something like how to use social media to get a first engagement conversation open that you turn into a real world conversation, then move on to use all your normal selling skills. But how do you package that? Social selling is about finding a way to engage authentically, with a potential customer or buyer that turns that into a real world conversation. It is not a quick fix. It's a sales nurturing methodology to try and get engagement. What can you share with our listeners about what exactly personal branding is and why is it important? Personal brand isn't some illustrious thing about you need to be a celebrity. It isn't something your company is responsible for in terms of branding of a Pepsi Cola or some big logo out there. It's pretty simplistic. It's about how you represent yourself. How are you viewed online? If someone searches your name, what will they find? And what will the impression give? Today's world, often the first impression is digital. Because if you're going to meet someone, it takes them five seconds to put your name in LinkedIn and just have a look. To put your name in and see what comes up in Google. And to take an impression of what they see. And you need to be cognizant of that. So think about your social profile your brand is how you look online. You have control of that to the majority. And it's not complex, isn't it? You can do it for free most times. Can you share with our listeners, your most successful or favorite networking story that you have? The traditional one is going along to an event and there's loads of strangers there. And I don't feel comfortable just walking up to introduce myself. What I always go back to is where I went to an event. And I sat down to listen to a speaker and I sat next to someone so I just started chatting to them. Which bit are you interested in today? Where were you from? And did basic fundamental question because I sat randomly next to this person. And it turned out they were the European CIO of a major brand organization. And we chatted, and I wasn't trying to sell to him. The conversation naturally just accidentally ended up in the right place. To the point that we said, well, we should talk after this. That progressed into meetings that progressed into me selling them across the whole of Europe and then traveling out to the states to meet the global CIO, etc. How do you stay in front of our best nurture the relationships that you're creating? I sat in with my team on the training. I've been doing this a long, long time. Sales leadership a long time. I didn't know this. And one of those things was around relationship. And it was what the difference between how many times we assume we have a relationship and what we have is rapport. And it was an eye opener to see how many times we think we have a relationship where what we have is a rapport because people have been friendly to us. And people aren't gonna be rude in a business or unless you're rude in the outset. They are going to be friendly; they are going to smile, they are going to have a conversation. It doesn't mean you've got a relationship. We assume relationship too quick. If you could go back to your 20-year-old self, what would you tell yourself to do more of less of or differently with regards to your professional career? Always learn and be open. I think I'm more now because of the environment I work in, in cloud technology. You have to be open to change and agility because tech is changing so fast. We get programmed. And the longer we do something we get programmed into. This is the way to do it. We've become habitual. Because we've done it for so long. We will behave so in front of a prospective client, if they see 10 people, how many of us just behave very similar. We ask the same questions we go the same approach. How boring must that be for them as opposed to Is there a better way? Any final word or advice for our listeners with regards to growing and supporting your network? I think that the tip key today is about engagement. It's about providing value, what everyone's looking for is insight. You know, and customers are looking for insight. What can you add value to that business? What’s a personal value that I can give to that individual that can help them in their day to day job and build. And that's where I think you can help build, go from rapport, and step towards relationship, because you're giving them something. How to connect with Ian: LinkedIn: https://www.linkedin.com/in/ianmoyse/ Twitter: https://twitter.com/imoyse

Creating an authentic personal brand online and building relationships over social media have never been more important. On today's episode, I'm thrilled to be interviewing Ian Moyse, the Director of Sales at Natterbox who is a leading expert on online personal branding. He's walking us through the personal brand pitfalls to avoid, quick tips for polishing your online presence, how to build organic professional relationships on LinkedIn (that may even lead to sales or business success) and the question that you need to be prepared to answer once we make it out of the COVID-19 pandemic. You won't want to miss this one! Access my VIP Experience: https://bit.ly/2yfYhBu Learn more about Ian: ianmoyse.co.uk

In today's episode our guest, Ian Moyse, talks through the importance of personal branding and even throws some easy social media hacks for eCommerce entrepreneurs. Ian Moyse is EMEA Sales Director for Natterbox. He was awarded the accolade of BESMA UK Sales Director of the year and in 2019 was listed in the top 50 Sales Keynote speakers by Top Sales World . He is widely published on matters of social influence, sales leadership, personal branding and cloud technologies.   Consumer habits have changed and now, more than ever before, your personal brand matters.  Social media has given us an inside view to what goes on behind the face of a business and it is creating a shift in consumers choosing small personal brands that are built around a product and the person behind the product.  Personal branding done right can help you stand out from the crowd and give you a platform from which you can inspire trust in your audience.  Creating (or recreating) a personal brand can feel daunting and the common fear is that social media will forever own you.  It won't … as long as you are strategic about it.  Listen in and learn Ian Moyse's seven steps to your personal brand and and some easy social media hacks to drive your eCommerce business.   Links Matt Edmundson Kurious Digital Ian Moyse Ian Moyse LinkedIn Apple Podcasts Stitcher Spotify        

On this episode Ian Moyse, Sales Director @ Natterbox, joins me from the other side of the pond to talk about his fascinating ride! A career that has spanned 30+ years including stints as a Computer Programmer, Salesperson, Consultant and now in Sales Leadership "Keep Learning" is his foundation. Enjoy Ian's story because it's a great one!YOUR INTENTION MATTERS - because that's the result you'll tend to get.

Sales Director at Natterbox, Ian Moyse shares with us 3 Powerful Pillars of Servant Leadership - Yearning, Earning, Learning. Ian drops wisdom bombs left and right in this episode mostly because he’s the type of leader who never stops learning and growing He doesn’t have an ego that keeps his sales reps from working with other sales coaches or training systems, we’ve all been on different journeysSPONSORED BY StratoSaaS - https://www.stratosaas.com/SUBSCRIBE TO ALL THINGS TELESALES PODCAST ► WWW.ALLTHINGSTELESALES.COMSHOW DESCRIPTIONIf the Phone is Your Weapon, this is your podcast! We’re changing the perception of Telesales. We’re a tribe of Telesales professionals who believe in compassion before commission. We’re empowering the Call Coaching Experience by Starting with the Person in Sales “Person.”When we take care of the person, the calls take care of themselvesWhen you think of Telesales, you'll never think of robocalls or telemarketing again after you listen to a few episodes of the Podcast.Join me as I have in-depth conversations with leaders across all types of telesales verticals in B2B, B2C, SaaS, Tech Sales, Lead Generation, and Contact Centers. We even talk about personal branding and how to properly use LinkedIn to get people on the Phone OR Zoom whichever is preferred :)ALL THINGS TELESALES WEBSITE ► AllThingsTelesales.comLINKEDIN ► https://www.linkedin.com/company/64255888/FACEBOOK ►https://www.facebook.com/allthingstelesales/YOUTUBE ►https://www.youtube.com/channel/UCRQ98JUE1Mm3K9ez2DOxVhw/FOLLOW JAKE LYNNLINKEDIN ► https://www.linkedin.com/in/jakelynndotcom/FOLLOW IAN MOYSELINKEDIN ► https://www.linkedin.com/in/ianmoyse/SIGN UP FOR A FREE TRIAL OF CRYSTAL KNOWS ► https://crys.io/s/wzVAG5 Support the show (http://www.allthingstelesales.com)

We know that for many Australian small businesses, expanding globally can be difficult – to say the least – as it presents many challenging barriers. Charles Heunemann, co-founder, Vice President and Managing Director (AU) of Natterbox, helps us out with this, giving his advice from his own experience of growing Natterbox internationally. Natterbox is a global business phone system, 100% embedded and managed within Salesforce. So, naturally, we also delve into how small businesses can excel at customer service… Charles is a self-taught tech expert, and his background is marketing and sales, so he has a breadth of knowledge to share for Australian small businesses. In this podcast Dynamic Business we ask how small Australian businesses can build a customer base outside of Australia and why this is critically important to all new startups in 2019.

Episode 002 - "The Age of Change, Get Uncomfortable & Get With It!" - Great chat with Ian Moyse, Director of Sales with Natterbox, Cloud and Technology Influencer @imoyse, we cover Digital Disruption, Telecom, Privacy, Security, Blockchain, AI, Big Data, Analytics & the need to change and change again!

Episode 7: Ian Moyse Salesforce Career Conversation with ROD. Is Ian the busiest man in cloud? Not only is he the EMEA Sales Director for Natterbox, he is also a Non-Exec Director for numerous cloud companies and bodies. Listen to his story on our latest RODcast. Lee: Hiya, it's RODcast again with me, Lee Durant. [...] The post Salesforce Career Conversations #7: Ian Moyse appeared first on Resource On Demand.

Natterbox. (http://uk.linkedin.com/in/ianmoyse) He was named #1 on the top 100 cloud influencers list in 2017 through 2015.  In 2015 he was named 46th most connected on LinkedIn Worldwide and awarded a Linkedin Power Profile as a top 10 Influencer in the UK technology sector. For those wishing to connect to this Technology Cloud Thought Leader his Linkedin profile is at  here (http://www.ianmoyse.cloud/) . Support this podcast

In this episode David Linthicum speaks with Ian Moyse, a leader in technology and cloud sales, about salesforce, speaking the truth to power and the elephants in the room of technology and CRMs. Voices in Cloud – Episode 5: A Conversation with Ian Moyse of Natterbox

In this episode David Linthicum speaks with Ian Moyse, a leader in technology and cloud sales, about salesforce, speaking the truth to power and the elephants in the room of technology and CRMs. Voices in Cloud – Episode 5: A Conversation with Ian Moyse of Natterbox

In this episode David Linthicum speaks with Ian Moyse, a leader in technology and cloud sales, about salesforce, speaking the truth to power and the elephants in the room of technology and CRMs. Voices in Cloud – Episode 5: A Conversation with Ian Moyse of Natterbox

In this episode David Linthicum speaks with Ian Moyse, a leader in technology and cloud sales, about salesforce, speaking the truth to power and the elephants in the room of technology and CRMs. Voices in Cloud – Episode 5: A Conversation with Ian Moyse of Natterbox

Ian is an experienced Keynote speaker on Cloud & Social Selling and also in providing Sales & Marketing consultancy resulting in key marginal gains in performance. He's been a Guest Blogger and Social Influencer for Oracle, SAP, SAGE, Equinix, Cloudtech. Maximiser. Miller Heiman. He and his company Natterbox have developed an amazing integration with the Salesforce system to deliver a far better customer experience for the customers of their customers, that will lead to far less frustration than customers usually suffer when dealing with customer service calls and being transferred from operative to operative and each time starting again with describing the issues they're facing. The system that Ian describes is far different to that. He talks about not just going the extra mile, but by aiming for an extra five miles, and that it doesn't take five times the effort. He believes that by 2020 it will no longer be about price it will all be about customer experience. One of Ian's favourite quotes: "Behind all smart devices and other technology is the need to get closer to the customer" Marc Benioff, co-founder – Salesforce Links: www.ianmoyse.co.uk  www.ianmoyse.cloud Natterbox     Exceeding Expectations links: www.ExceedingExpectations.me Facebook Group Twitter LinkedIn YouTube How to leave a podcast review: https://tonywinyard.com/how-to-leave-a-review-for-the-podcast/

The experience of being a customer has changed rapidly just over the past few decades. But while the customer experience has changed, has it improved? Is there room for further improvement? Today’s guest is Ian Moyse of Natterbox. He joins the podcast today to talk about disruptions in the customer experience, how customer experience is changing, and why it matters. Listen in to hear what Ian has to say about where this kind of disruption has the biggest impact, how buyer personas can improve the customer experience, and how customer experience impacts revenue and customer loyalty. Episode Highlights: How disruptors are changing the customer experience Where disruption is having the biggest impact When consumers prefer to interact with a human rather than a machine Using buyer personas to optimize the customer experience When it’s important to communicate via phone rather than email or chat Analyzing how customer experience impacts loyalty and revenue Resources: Ian Moyse Ian on Twitter Natterbox

There’s no question that technology is leaving its mark on procurement. And we want to help you adapt. Listen to our interview with cloud, IoT, and Big Data expert, Ian Moyse of Natterbox, to learn how these technologies are influencing and improving the role of procurement.

If you've been wondering about the value of social media in your financial practice, our expert guest Ian Moyse offers his insight into the true value of social media in your prospecting efforts. Joining host Matt Halloran from across the pond, Ian is the sales director of Natterbox, a done for your digital communications solution. These two social media gurus explore the hard and fast reality that social media isn't your technology fix. It will never replace traditional methods. But working in symbiosis with your prospecting avenues, can create a stronger and more reliable sales stream. If you're ready to explore what social media should mean to your company, listen in today! Links: Ian Moyse LinkedIn | Natterbox

Sales Reinvented Podcast Episode 111: Ian Moyse. Ian is Sales Director at Natterbox which is a cloud-telephony-provider, he is a sales leader who is widely recognized in the cloud industry and as a social seller. Ian has been recognized by LinkedIn with a Power Profile and was awarded UK Sales Director of the Year by the Institute of Sales Management, he is also a non-executive director for Digital Leadership Associates, winner of the Best Social Media management consultancy in 2018.

As part of the submissions for the inaugural UC Awards we spoke to award nominee Natterbox about their year so far, the main industry trends impacting them, and their plans for 2019. Natterbox provide cloud communications solutions that embed in the Salesforce platform. During 2018 they have experienced some remarkable growth and their Sales Director Ian Moyse is on hand to take us through all of the news.

Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: Product management is a highly cross-functional role. Product managers work with product teams, R&D, engineering, marketing, finance, and others, but the one group that is most often discussed, especially in B2B organizations, is sales. You’ll hear about it at product management meetups, such as how a salesperson keeps asking a product manager to do product demos for customers or how the sales team won’t sell the existing product but some feature that hasn’t even been discussed yet. This creates tension between sales and product managers, but it can also be a very positive relationship. Salespeople can get product managers access to companies for customer site visits and other customer research. They can be a source of earlier indications of a new trend forming or an old trend changing. To understand how product management and sales can work better together, Ian Moyse is here to discuss the topic with us. Ian has a technical background with a product mindset and a passion for sales. He is currently the Sales Director for Natterbox, a UK-based Cloud Telphony company. He also received the UK Sales Director of Year award from Institute Sales & Marketing. He shares what sales wants from product management and how the two functions can work well together.

The traditional sales landscape is changing. The different purchasing models used by businesses and also within the consumer environment require a shift in sales approach. Many more services are moving to consumption models. Historically a sale for a particular product or service might have been made only once every few years before an upgrade. Now though with the rise in the consumption economy and with increased buyer power, flexibility on the behalf of the buyer is enhanced. We consider these changes and how selling may need to morph to reflect changing industries.

In this episode, we describe how sales reps can improve their social selling skills one step at at a time. Ian Moyse, UK Sales Director at Natterbox, and a cloud and social selling specialist, joins me on this episode of #Accelerate!

Ian Moyse, is Sales Director of Cloud Telephony provider Natterbox and has been a leader in the cloud industry for over 12 years. Ian sat on the Boards of Eurocloud, FAST and the Cloud Industry Forum and is a judge on the UK Cloud Awards. Ian has been rated #1 Global SaaS influencer (Klout) and #1 cloud Social influencer 2017 (Onalytica) http://www.onalytica.com . He is widely published on Cloud and is an approved writer for Cloudtech and has been published by the National Computing Centre. Ian was awarded UK Sales Director of the year by Institute of Sales & Marketing and is widely known as a leading Social Seller. Ian can be found and followed on Twitter and LInkedin. Contact Ian: Twitter: http://www.ianmoyse.cloud/ Linked In: http://www.ianmoyse.co.uk/ Web: http://www.natterbox.com/ Contact Avrohom: web: http://asktheceo.biz email: avrohomg@asktheceo.biz Twitter: @avrohomg Instagram: @avrohomg Phone: +1 (845) 418-5340 Phone: +972-72-224-4449 Avrohom is a Cybersecurity advisor who specializes in security solutions for Telecom Providers and Contact Centers in Global Organizations. He comes from a 20+ year career in Telecom, where he helped businesses around the world install and maintain their communication systems and contact centers. He is a Top-ranked global IoT expert by Postscapes.com, followed worldwide on Twitter, and a frequent speaker on using technology to accelerate revenue growth. Avrohom is also the founder of #AskTheCEO, an online technology thought leadership community, whose mission is to create an online platform where people can go to learn about the latest in technology, without a sales pitch, jargon, or call to action. Listen to him share the latest technology trends, tools, and best practices, on #AskTheCEO — broadcasted on YouTube, with all shows available on iTunes and Sound Cloud.