Pleasure Doing Business - the podcast

Episode 21: Greg Hemmings of Hemmings House and The Boiling Point podcast by Teed Saunders Doyle

“Business is a platform to do good.” — Dave Veale Dave runs Vision Coaching Inc. and is co-host of the wildly popular Saint John-based podcast The Boiling Point. This Yukoner-turned-Maritimer is one dynamic dude and in this conversation opens up about the rewards and challenges of starting up and running an executive and leadership coaching business for the last 15 years. You can see Dave live at the next Boiling Point Process event coming up in Moncton on November 1. TSD-SJ manager Keith McQueen joins in as guest-host. Listen in to this episode to learn: -About our featured craft beer: Sgt Robb Costello Memorial Oktoberfest (Picaroons Traditional Ales, Fredericton, NB) -The difference between mentorship and coaching -How the book the "Art of Possibility" impacted Dave's entrepreneurial journey -The cool places Dave has delivered his "Using Coaching to Lead" workshop -What he learned from a former hockey teammate turned NHL superstar and head coach -His connection to the current head coach of the Edmonton Oilers -How business gives you a platform to do good -About the 4-step Boiling Point Process -Dave's favourite Robin Sharma quote -How Dave came up with the idea for the Million Dollar Pledge -And much more...

Episode #19: Tanya Chapman of The Chapman Group “What I love about my business is that I work with like-minded individuals and businesses who are very committed to growing the socio-economic conditions of the province of New Brunswick. Every day I get up inspired to do that.” — Tanya Chapman Tanya is founder of The Chapman Group, a strategic management consulting company specializing in developing human resource strategies and plans, facilitating change and building learning and leadership programs. In this insightful interview, Tanya gives a TON of value to listeners by sharing key learnings from her years of experience working with business owners on strategy, leadership, performance management, culture and much more.  TSD-SJ partner Andrew Logan joins in for a repeat guest-host appearance on PDB. Listen in to this episode to learn: -About our featured craft beer: Legere Corner Honey Ale (Cavok Brewing Co., Dieppe, NB) -What was Dieppe called before it was called Dieppe? -How good consulting can improve the future of the province -The #1 mistake most small business owners make in running their business -Why you have to "start with why" when looking to improve your business -If you are in the "Founder's Trap" -If Tanya can sing like Tracy Chapman -What cool gift Tanya was presented with for being a guest on the show -How business owners can improve their leadership skills - and those of others in their organization -What to do if your company's culture isn't quite what you'd like it to be -Culture or strategy - which is most important for your business? -What Tanya loves about her business...and what frustrates her most -Focusing on the Three Ps -How to close the "stress cycle" every day -And much more...

Episode 18: Derek Chaisson of Night Puck Technology Inc. In this wide-ranging interview, Derek shares the twists and turns of the Night Puck story so far, and in doing so provides keen insights and learnings for all start ups - all entrepreneurs for that matter. Derek is an amazingly articulate and savvy young entrepreneur who, in his words, started a scrappy business and wants to turn it into something special. TSD-SJ manager Keith McQueen joins in the convo for a repeat guest-host appearance on the PDB. Listen in to this episode to learn: -What is a bantam? -How to systematically de-risk a start up -His strategy for financing the business -Importance of having a conservative, logical business plan -The #1 mistake the business made at the outset -For those so inclined…a crash course in Physics 101 -How to sift through all of the advice (solicited and unsolicited) new entrepreneurs receive -When to take the leap from the “security” of a steady job to start a new business -How Derek came to be a Canucks fan…and what he thinks of their chances this year -Plans for the gamification of Night Puck -The “problems” that Night Puck solves for hockey parents -What Derek does for fun inside and outside his business -What he is most excited about in looking at the future of Night Puck Quotable: “I want to see a piece of hardware that we built from the ground up be successful in the marketplace. That first dollar of revenue is our first ticket on our license to legally be able to experiment for the rest of our lives.” — Derek Chaisson Featured craft beer: Bantam American Pale Ale (Long Bay Brewery, Rothesay, NB)

Episode 17: Conversation with fashion entrepreneur Jeff Alpaugh of Jeff Alpaugh Custom, maker of the World's Most Dangerous Dress Shirts. Jeff is the first repeat guest on the PDB (first appearance: Episode 4) and provides an interesting update on his entrepreneurial journey since striking a deal on the Dragon's Den. Jeff opens up about the ups and downs of entrepreneurship, lessons learned in scaling the business and raising capital, and the importance of building a great team around him. All business owners -- startup or seasoned -- will get a ton of value from Jeff's candid insights in this interview. And you'll have a few laughs too! In this show Jeff and Andy discuss: -the ups and downs of entrepreneurship -why Jeff feels he's just getting to Day 1 after 3.5 years in business -Dangerous Socks...you not only can wear them with suits and jeans...you can run marathons in them...seriously! -NBA Finals predictions...see if Jeff and Andy (and Mayor Mike) got it right -Jeff's favourite book on entrepreneurship -what Jeff considers the best clothing logo/brand of all time -the history and future of retail and the fashion industry -Jeff's plans for expanding the company's retail footprint -which Ontario city will be home to the newest Jeff Alpaugh Custom retail store -where the first U.S. store will be -Jeff's favourite PDB episodes so far -the importance of a positive mindset, and focusing on the joy of the journey -will Jeff be the Billy Madison of business school? -Jack Benson Alpaugh...the newest member of the JAC family Quotable: "I could talk about the future of retail and clothing forever, and it almost frustrates me how much people are like 'retail is dying' and they don't see that we are on the cusp of a big revolutionary curve." -- Jeff Alpaugh Featured craft beer:  King West American IPA (King West Brewing Company, Fredericton, NB)

Episode 16: Conversation with Wendy McDermott of the United Way of Saint John, Kings, and Charlotte, about how the UW can partner with SMEs to provide impact-focused investing in the community. Wendy is a total rock star whose mantra is to bring people together to solve tough problems. This podcast will be a valuable listen for all businesses that want to do good in their community but who may need a little help figuring out the best way to go about that. Keith McQueen, TSD SJ's United Way campaign leader and boxing coach, joins in the convo and makes a stellar first appearance on PDB. Listen in to learn about: --measuring social returns on your community investment --how to engage in strategic philanthropy --the UW's innovative "Million Dollar Pledge", and its founding members --how social investing is good for business --how Milltown is New Brunswick's petrie dish of social innovation --values-based alignment for purchasing goods and services --driving a performance culture in the non-profit sector --the AMAZING Songs of the City event you have to check out Quotable: "We never really start a conversation with a business talking about a donation. We talk about what impact does that company want to have in the community. What is the cause that matters to them, to their employees, to their customers?" -- Wendy McDermott Featured craft beer: Dooryard English Wheat Ale (Picaroons Traditional Ales, Fredericton, NB)

Episode 15 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Conversation with Owen Green, co-owner of Adams Green, an outsourced CFO firm in Saint John, NB. Owen is also co-owner of the Wheelhouse at Waterloo Village, a community centre for entrepreneurs, also in Saint John. Owen's co-owner in both businesses is his wife, Haley Adams. Owen is an accountant, entrepreneur, husband, father, and Tragically Hip lover with a passion for helping other entrepreneurs, the community, and the planet. Adams Green is the only accounting firm in Canada that is a certified B Corp. TSD-SJ partner Andrew Logan joins in as guest host with Andy Clark to chat with Owen about music, beer, entrepreneurship, and social change. Topics covered in this wide-ranging conversation: --How an outsourced CFO can help your business succeed --Why entrepreneurs generally aren't very good at accounting --What it's like running multiple businesses with your spouse (Owen's co-owner is his wife, Haley) --the #1 most important thing you need when starting a business --What is a B Corp and how can your business become one? --What is the Wheelhouse and what former CBC personality used to live there? --And lots more… Quotable: On the decision by Owen and Haley to certify Adams Green as a B Corp: "We wanted to work with certain types of people who were doing something good and we could feel good about helping them with...we've both experienced less than stellar work environments ourselves and we wanted to be good employers and pay people appropriately and not expect that people are going to work 80 hours a week. It just felt right and we wanted to let people know that's how we felt." -- Owen Green "There's no such thing as too much Tragically Hip" -- Andy Clark Featured Craft Beer: Lizzie Borden Amber Ale (Big Axe Brewing Company, Nackawic, New Brunswick)

Episode 14 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Conversation with Allan Gates, Partner and Strategy Lead at Bonfire, a marketing and communications agency in Saint John, New Brunswick. Allan is also the founder of Huddle.Today, an online business news website that tells the stories of the creative, innovative and interesting entrepreneurs working in New Brunswick and throughout the Maritimes. Allan is a veteran marketing and communications strategist who moonlights as a university business lecturer. He’s obsessed with the point where culture, technology and marketing intersect. He is tremendously articulate the ways in which marketing and communications strategy helps business grow. Andrew Logan joins in as guest host with Andy Clark. We had lots of fun on this podcast. Topics covered in this wide-ranging conversation: -Why NB companies aren’t great at marketing themselves -What is digital marketing, and how do you get started doing it? -What digital marketing platforms should you use? -How many cups of coffee Andrew Logan drinks during tax season? -Should media platforms be forced to restrict certain content? -How to avoid “vanity metrics” for your marketing -The importance of psychographics in marketing -What makes a good website -The best place to hide a body on the internet -The importance of a clear call to action in your marketing -Is the Cunard Restaurant really open after the game? -The #1 marketing tactic in 2019 -And lots more… Quotable: "We work with you to understand what makes you special and how do we tell that story to your customer in a way that makes the cash register ring." - Allan Gates Featured Craft Beer: Three Sisters Pale Ale (Loyalist City Brewing Co.)

Episode 13 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Mike O'Brien, Mayor of the City of Fredericton. After a distinguished career in the private sector and serving for years as a City Councillor, Mike became Mayor in 2016. A passionate advocate for the City - in particular about fiscal responsibility, social development, and the City's future potential - Mayor Mike heard about the PDB podcast and just HAD to be on it. Nick Lawrence joins in the interview as guest host with Andy. This conversation was tons of fun. Here’s some of what you’ll learn by listening in: What do you call the Mayor? What was his nickname, and what national sporting championship did he win, years ago? Why discipline is necessary, if not sexy What is Vision 2020? Key elements of DNA for entrepreneurs What piece of sports equipment helps him think? (Hint: A Few Good Men) What is the Smart Cities Challenge? How did Nick and Andy sneak past security at City Hall? Are you allowed to drink beer in the Mayor's office? Quotable: “I love this City!” - Mayor Mike Featured Craft Beer: Into the Woods Brown Ale - Graystone Brewing, Fredericton, NB

Season 1, Episode 12 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Dale Hume and Leslie Hillier of Thermtest, with featured guest host Nick Lawrence. Dale has an amazing, understated, quiet confidence about him that really draws you in. And Lesley brings so much energy to the conversation. There are TONS of quotable moments and nuggets of business wisdom in this podcast. You gotta listen in. Here’s some of what you’ll learn: • How Thermtest grew from small beginnings to international industry leader • Why they chose the path of organic growth over outside funding • Why sales is about two people talking - no brochures! • What is a panda update? • The importance of SEO for international sales • Why you don’t have to fit the mold of being really exciting in order to start a company • How to say good morning in Swedish • How to find the right people to help grow your business • Is Kerplakistan a real country? • What Dale and Lesley do for fun, both inside and outdoors • What gets them up in the morning and what keeps them up at night Quotable (it was so hard to choose only one!): “If you want to be disruptive in an industry, make something really good, support it really good, and you WILL be disruptive.” - Dale Hume Featured Craft Beer: Hu Jon Hops - Trailway

Season 1, Episode 11 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Chris Nadeau of Evolving Solutions and Nadeau Sports Recruiting. Listen to discover: --how Chris evolved from pro hockey player to web entrepreneur --why Chris created a new venture to help student athletes in Atlantic Canada get noticed by college coaches --what U.S. school Andrew Logan's son Hunter wants to play goalie for --can local athletes get "full-rides" to play sports at U.S. colleges? --Chris' customer service philosophy --why he builds his businesses around his lifestyle --and lots more! Guest host: Andrew Logan Quotable: "If you risk nothing, you risk everything." - Chris Nadeau Featured craft beer: Stagecoach Amber (Flying Boats Brewing, Moncton, NB)

Season 1, Episode 10 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Brian Harriman, CEO of NB Liquor and Cannabis NB. Listen to discover: –the origins of Cannabis NB –how New Brunswick became the leading cannabis industry jurisdiction in Canada –the latest liquor industry trends –do people REALLY Google “how to make a rum and coke”? Quotable: “We can be hard on the issues, we can be hard on the results we are trying to achieve, but we don’t have to be hard on each other.” Featured craft beer: Tailwind Session Ale (Maybee Brewing)

Season 1, Episode 9 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Shawn Lean of Office Interiors. Listen to discover: --the six core values of the Office Interiors team --how to use Net Promotor Scores to evaluate your service delivery --the only situation where it's ok to blame someone else for your mistakes --how the team at OI is bonused on community involvement --the idea behind No Regrets Adventures Quotable: "Get involved in your community. It's important to inspire our future leaders to be all that they can be." Featured craft beer: Red Racer

Season 1, Episode 8 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Natasha Dhayagude of Chinova Bioworks. Listen to discover: --the natural preservative in mushrooms that may change the food industry forever --how Chinova Bioworks got its name...and how it all began over a soup and sandwich combo --how the company transitioned from startup to small business --why, according to Natasha, fundraising is not a joke --the importance of exercise for a CEO --how Natasha is faring in her pursuit of life balance Quotable: "I love my team. They're all from Fredericton. People who say they can't find talented people here need to look harder." Featured craft beer: Picaroons Simeon Jones

Season 1, Episode 7 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Germaine Pataki-Theriault of Gallery 78. Listen to discover: –some great art and beer holiday gift ideas –if high danger art heists really happen –how Germaine keeps things fun for herself, her staff, and her customers –why selling art starts and ends with building relationships –Rod and Andy's off-the-wall idea for the next art exhibit at Gallery 78 Featured Craft Beer: Grimross Scratch Series Hop Blonde

Season 1, Episode 6 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Andrew Bedford of the Ginger Agency and the Hartt Shoe Company. Listen to discover: –how Andrew revived the century-old Hartt Shoe brand –what the Ginger Agency does to create a culture of happy employees –how Andrew successfully integrates work life, home life, and community life –what famous New Brunswicker was the first customer of the new Hartt Shoe company Featured Craft Beer: Ginger Gold (Red Rover Craft Cider) Quotable: "Doing business is just interacting with people and being part of a community. Put people first and you'll do well."

Season 1, Episode 4 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Jeff Alpaugh of Jeff Alpaugh Custom - makers of the world's most dangerous dress shirts. Listen to discover: --the origin of the dangerous shirts journey --what Jeff looked like in his first suit --why "dangerous"? --how he killed it on Dragon's Den --how Jeff balances work life with personal life --what he makes his "troops" do when they mess up --next steps on the international danger tour Featured Craft Beer: Grimross Cheval D'Or Quotable: "The rewards are reserved for those willing to risk and put in the most effort."

Season 1, Episode 5 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Teddy Sullivan from Xero Online Accounting, makers of beautiful accounting software. Listen to discover: --how Xero helps new businesses dramatically improve the odds of reaching their 5th birthday --why Xero is the future of accounting for small business --what Xero does to keep things fun (hint: #human) --how badly Andy struggles with the name game --a few other surprises along the way Featured Craft Beer: Grimross Maritime Pale Ale Quotable: "Our end game is to help small business thrive. We think that makes the world a better place." - Teddy Sullivan

Season 1, Episode 3 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview Garrett Seymour, Dealer Principal of Wood Motors Ford in Fredericton, NB. Listen to discover: --how Wood Motors handled the auto industry crisis --the latest trends in the industry --how the Seymour family handled its inter-generational succession and transition --what they do to keep things fun around the showroom --how Rod got his golf club stuck in a tree --and much more... Featured Craft Beer: Grimross Maritime Pale Ale

Season 1, Episode 2 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. Interview with Wes Ward, owner of the Graystone Brewery and Bar. Listen to discover: --the unusual way that Wes acquired the Capital Complex --all the exotic places Wes travelled on the way to becoming a bar owner and brewer --the collaborative nature of the local craft beer industry --how Graystone got its name --how Wes handles balancing home life and work life --the #1 thing it takes to succeed in business, according to Wes --is it still ok to drink Coors Light? Featured Craft Beer: Graystone Patagonia Pale Ale

Season 1, Episode 1 of the Pleasure Doing Business podcast, powered by Teed Saunders Doyle. In this Episode, meet your hosts Andy and Rod, and find out the purpose of the podcast and how it will help business owners and entrepreneurs grow their business and have a ton of fun along the way. Featured Craft Beer: Graystone Single Track Pale Ale