Podcast appearances and mentions of karen zupko

Cathy McDowell, President and CEO of Karen Zupko & Associates, joins Becker's Healthcare to explore how financial transparency is reshaping the patient and provider experience. She discusses key trends in orthopedics, the evolving outpatient landscape, and how clear financial communication can build trust and loyalty. Tune in to learn how transparency is becoming both a patient benefit and a strategic advantage.This episode is sponsored by CareCredit.Your receipt of this material and/or participation in this presentation constitutes your acceptance of these terms and conditions:This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accepts no liability for any loss or harm arising from the use of the information provided. Your [receipt of this material and/or participation in this presentation] constitutes your acceptance of these terms and conditions. 

Standing out in today's tight market is critically important for maintaining and growing a practice. With over 35 years of consulting experience in aesthetics, Karen Zupko shares how practices can really shine by focusing on the patient experience, embracing useful technology, and making every interaction count. Karen shares her go-to strategies for standing out in the competitive world of aesthetics:Offering self-service options like online scheduling for added convenienceCreating memorable patient experiences with sensory touches, like music and scentsBuilding trust through authentic patient storiesOffering flexible appointment times for busy patientsKeeping your photo galleries fresh and updatedPackaging recovery essentials for an easy post-treatment experienceTailoring the experience to the age group of your patientsGoing beyond with extra services that show you careLinksLearn more about KZAConnect with Karen on LinkedInAbout Karen ZupkoKaren's expertise stems from decades of consulting, coaching, and training thousands of physicians, managers, and staff nationwide. Specializing in aesthetics, she covers all aspects of practice management, including marketing, financial management, and leadership. After 12 years at the American Medical Association, Karen founded KZA in 1985, which has since grown into a full team of consultants skilled in management, marketing, coding, technology, and clinical operations.Guest​​Karen Zupko, Founder & ConsultantKZAHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglow

The National Institutes of Health (NIH) is awarding $470 million to New York University to perform a national study on “tens of thousands of people, to research the long-term effects of COVID-19.”One such individual who might be included in the study will be the special guest during the next live edition of Talk-Ten-Tuesdays: Deborah Grider, longtime ICD10monitor national correspondent and senior healthcare consultant for Karen Zupko & Associates. Grider will return to the broadcast with an update on her status as a “long hauler,” having contracted the deadly coronavirus more than a year ago.The live broadcast will also feature these other segments:The Coding Report: Laurie Johnson will report on the outcome of last week's Coordination and Maintenance Committee.News Desk: Timothy Powell, compliance expert and ICD10monitor national correspondent, will anchor the Talk Ten Tuesdays News Desk.2021 E&M Update: It's about time: Nearly everyone thought that time reporting for evaluation and management (E&M) services would be eased through the American Medical Association (AMA) 2021 guidelines. Yet there are controversial areas and discrepancies in interpretation of the published guidance, according to Shannon DeConda, who will report on those issues. DeConda is the founder of the National Alliance of Medical Auditing Specialists (NAMAS) and a partner of DoctorsManagement.TalkBack: Erica Remer, MD, founder and president of Erica Remer, MD, Inc., and Talk Ten Tuesdays co-host, will report on a subject that has caught her attention during her popular segment.Town Hall: Your questions will be answered live during this special interactive broadcast.

We want to introduce our special Guest Betty Hovey Of Compliant Healthcare Solutions. She has over 30 years in the healthcare field, working with small and large facilities. Betty worked for Karen Zupko & Associates as a senior health care consultant performing audits; speaking at conferences; and providing onsite physician, coder, and other staff education. She also worked for AAPC as the Director of ICD-10 Education and Training. She co-authored manuals and presentations, held training sessions and gave presentations nationwide on ICD-10-CM and ICD-10-PCS. She also managed and educated the 45 ICD-10 expert trainers for AAPC. She served as a member of the national advisory board for AAPC from 2004-2007 and was an officer on the board from 2005-2007. She is currently a Council member on the AHIMA national Council for Excellence in Education, a Board member on Quality MD, and Board member of the Editorial Board for BC Advantage. We will Break down the 2021 Changes and how to use the Guidelines to interpret documentation. ● Data Section Interpretation ● Physician Education ● Risk Documentation I also encourage you to follow her on Linkedin and Network with her: Betty A Hovey, BSHAM, CCS-P, CDIP, CPC, COC, CPMA, CPCD, CPB, CPC-I Visit her website: www.CHCS.consulting Join her at Virtual Healthcare summit for her Discussion with me on CCS Exam preparation and CDI Integrity Buy Tickets --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/jennifer-mcnamara8/message Support this podcast: https://anchor.fm/jennifer-mcnamara8/support

Infection rates from the coronavirus are declining. Vaccination rates are increasing. And while that’s good news, word on the ground is anything but good. Vaccination distribution in the U.S. has been, by most accounts, uneven, with reports of supplies not keeping up with demand in many states. And this week, a spate of bad weather, particularly in Texas and states across the Southeast, is hampering vaccination efforts – and in some cases, cancelling mass inoculation events. During the next live edition of Talk-Ten-Tuesdays Susan Gatehouse, founder and CEO for Axea Solutions, and Deborah Grider, senior healthcare consultant for Karen Zupko and Associates, will report on vaccination rates in their respective states: Georgia and Indiana.It will mark one of several segments making up Part IV of Vaccination Nation, an exclusive series being produced by ICD10monitor for Talk-Ten-Tuesdays. Also during the program, TTT executive producer Chuck Buck and co-host Erica Remer, MD will answer listeners’ questions in real time. Joining them on the program will be Lynne Comstock, who, like Remer, is a volunteer inoculator in Corpus Christi, Texas. Remer is volunteering with the Medical Reserve Corps of the Cuyahoga County Board of Health in Ohio.The global COVID-19 pandemic has now resulted in more than 110 million cases worldwide, as well as 2.45 million deaths. More than 28 million of those cases and more than half a million deaths have occurred in the U.S. alone.However, the Centers for Disease Control and Prevention (CDC) recently reported that more than 56 million doses of the vaccine have been administered across the country.Still, there’s the disturbing trend of vaccine hesitancy. Driven by misinformation, lack of trust, and concerns about safety and efficacy, vaccine hesitancy is considered to be one of the top global health threats, according to the World Health Organization (WHO).The live broadcast will also feature these other segments:News Desk: Ronald Hirsch, MD will anchor the Talk Ten Tuesdays News Desk.The Coding Report: Laurie Johnson, senior healthcare consultant for Revenue Cycle Solutions, LLC, will report on the latest ICD-10 codes.

COVID-19 emerged in an era when high-deductible healthcare plans covered nearly 24 million consumers with exceptionally high healthcare premiums and out-of-pocket costs, compared to the insured’s income. In this episode of the MGMA Insights podcast, Karen Zupko, president of Karen Zupko and Associates, explains how additional strain caused by this crisis, points to the need for healthcare providers to find ways to offer patients a better financial experience, especially as more patients face personal financial issues such as pay reductions, furloughs and job loss that may impact their health coverage and ability to pay for medical care. Thanks to Waystar and to CareCredit for sponsoring this week’s show. Learn more about how Waystar helps practices bring in more revenue with fewer resources. Visit www.Waystar.com to learn more. And learn more about how CareCredit helps providers deliver a better patient financial experience at carecredit.com/mgmapodcast. You can also access the white paper discussed in this episode at https://bit.ly/39vOIPl And you can learn more about Improving "Patient Satisfaction and Boosting Collections Through Cost of Care Conversations at the Point of Care" at this upcoming free webinar: https://www.mgma.com/events/improving-patient-satisfaction-and-boosting-collec If you like the show, please rate and review it wherever you get your podcasts. If you have topics you’d like us to cover, or experts you’d like us to interview, email us at podcasts@mgma.com, or find me on Twitter @MGMA Daniel. MGMA Insights is presented by Decklan McGee, Rob Ketcham and I’m Daniel Williams. Stay safe and thanks for listening.

Many great sports professionals led their teams to championships as players but were unable to coach a team when they didn’t star. Likewise, a practice administrator could be incredibly detail-oriented and organized but ultimately fail without coaching to fill gaps in social skills and managerial style. Cheryl Toth, a consultant for Karen Zupko & Associates and creator of Medical Office Learning Lab, discusses how the admin side of medical practices can win by providing coaching for their practice managers. Find all of our show podcasts on your favorite podcast platforms. www.healthcarenowradio.com/listen/

Many great sports professionals led their teams to championships as players but were unable to coach a team when they didn’t star. Likewise, a practice administrator could be incredibly detail-oriented and organized but ultimately fail without coaching to fill gaps in social skills and managerial style. Cheryl Toth, a consultant for Karen Zupko & Associates and creator of Medical Office Learning Lab, discusses how the admin side of medical practices can win by providing coaching for their practice managers. See acast.com/privacy for privacy and opt-out information.

“In the hospital setting, we see multiple insurance denials on a weekly basis,” Lamon Willis recently wrote in an article for ICD10monitor.“Teams of people route them to various departments for analysis and review. I have staff members who review the APC and/or DRG, along with coding criteria, to determine if we have properly fulfilled our duties as coders and to support the appeals process for the organization,” he continued. “My staff and I agree on one thing at the very beginning, and that is: don’t believe the denial.”During this edition of Talk Ten Tuesdays, Willis, director of coding for Velocity Healthcare Collaborative, explains valid reasons for not necessarily believing in DRG denials by auditors. The live broadcast will also feature these other segments:The Coding Report: Laurie Johnson, a senior healthcare consultant at Revenue Cycle Solutions, LLC, continues her exclusive reporting on the coding of e-cigarette lung injuries (vaping). Tuesday Focus: Nationally recognized professional physician coder and auditor Terry Fletcher, a member of the ICD10monitor editorial board, reports how physicians and providers could have their Medicare enrollment revoked if they are affiliated with an organization directly or indirectly that has any history of "bad acts" with the program.Five Looking at Ten: Deborah Grider, author, educator, and senior healthcare consultant for Karen Zupko and Associates, returns to the broadcast to report on coding lessons learned in ICD-10.Five Looking at Ten: The WEDI Role: Stanley Nachimson reports on the role played by the Workgroup for Electronic Data Interchange (WEDI) in the run-up to ICD-10. Nachimson led the WEDI ICD-10 Implementation Timeline Initiative and co-chaired the ICD-10 Testing workgroup.News Desk: Timothy Powell, compliance expert, and ICD10monitor national correspondent, anchors the Talk Ten Tuesdays News Desk.

"The assignment of a diagnosis code is based on the provider’s diagnostic statement that the condition exists. The provider’s statement that the patient has a particular condition is sufficient. Code assignment is not based on clinical criteria used by the provider to establish the diagnosis." — ICD-10-CM guideline I.A. 19This guideline is frequently cited as the reason coders list diagnoses because the doctor said so. But is the doctor’s say-so enough? Reporting on this recurring issue during the next edition of Talk-Ten-Tuesdays will be broadcast co-host Erica Remer, MD, founder and president of Erica Remer, MD, Incorporated.Other segments to be featured on the broadcast include:Coding Report: It’s the flu season in the United States, with most activity expected to peak between now and February. Nationally recognized coding authority Laurie Johnson, senior healthcare consultant at Revenue Cycle Solutions, LLC, will be reporting on this developing story.News Desk: Timothy Powell, compliance expert and ICD10monitor national correspondent, will anchor the Talk-Ten-Tuesdays News Desk.HIM Report: Julie Dooling, American Health Information Management Association (AHIMA) director of Health Information Management (HIM) Practice Excellence, will report on the Government Accountability Office (GAO) investigation of the different approaches being used and challenges being faced by hospitals seeking to achieve accurate patient matching.Tuesday Focus: CMS Advanced Practitioner Professional (NPP) Billing: Many providers are still struggling with the NPP billing rules from the Centers for Medicare & Medicaid Services (CMS). Author and educator Deborah Grider, senior healthcare consultant for Karen Zupko and Associates, will report on the need for greater understanding of this complex issue.

From handling the impact of high deductible health plans and value-based care, to coding accurately, following payor policies, and leveraging payment technologies, successfully managing the revenue cycle requires prioritization and diligence. In order to succeed, practice teams must do the right things, at the right time, using the right tools. In this episode we talk with internationally recognized practice advisor Karen Zupko, president of KarenZupko & Associates, Inc., about preparing for 2019 by understanding industry trends and avoiding common revenue cycle traps that decrease productivity and efficiency. Coding and reimbursement workshop brochures and free resources at www.karenzupko.comCareCredit patient financing for expanding payment options: www.carecredit.com

From handling the impact of high deductible health plans and value-based care, to coding accurately, following payor policies, and leveraging payment technologies, successfully managing the revenue cycle requires prioritization and diligence. In order to succeed, practice teams must do the right things, at the right time, using the right tools. In this episode we talk with internationally recognized practice advisor Karen Zupko, president of KarenZupko & Associates, Inc., about preparing for 2019 by understanding industry trends and avoiding common revenue cycle traps that decrease productivity and efficiency. Coding and reimbursement workshop brochures and free resources at www.karenzupko.comCareCredit patient financing for expanding payment options: www.carecredit.com

In this edition of Talk Ten Tuesdays Chuck Buck and Holly Louie, RN welcome special guest Dr. Emmel Golden, a physician associate and medicine lead for Enjoin. Dr. Golden, board-certified in internal medicine and pulmonary disease, will report on, among other topics, those associated with major disease category 18, including the confusing aspects of coding systemic inflammatory response syndrome, or SIRS. Other segments to be featured on the broadcast include: News Desk: Knicole Emanuel, Esq, anchors the Talk Ten Tuesdays News Desk and reports on Medicare waivers in times of natural disasters. Knicole is a partner at Potomac Law Group, PLLC. Coding Changes: The American Medical Association (AMA) released its 2019 code changes last week. Continuing her reporting on this developing story is senior healthcare consultant Deborah Grider with Karen Zupko and Associates. Tuesday Focus: Sharon Easterling will report on the impact of Hurricane Florence in the Carolinas, especially among area hospitals. Sharon Easterling is the CEO of Recovery Analytics, LLC in Charlotte, N.C. Easterling will discuss best practices for hospitals confronting natural disasters. RegWatch: Leading healthcare technology consultant Stanley Nachimson returns with his popular segment, RegWatch, through which he reports on the latest regulatory changes coming out of Washington, D.C. Coding Report: Continuing her reporting on last week’s ICD-10 Coordination and Maintenance Committee meeting will be Laurie Johnson, senior healthcare consultant for Revenue Cycle Solutions, LLC and an ICD10monitor contributor. Talk Ten Tuesdays: More than just talk™

There is a lot of buzz out in the industry about ICD-11, especially since the World Health Organization (WHO) released the new code set in June as first reported by ICD10monitor and Talk Ten Tuesday. Nevertheless, ICD-11 is a trending topic—a topic we will explore during this edition of Talk Ten Tuesdays. That’s when nationally recognized coding authority Rhonda Buckholtz will report on the need to make sure all of the coding options have been refined in ICD-10-CM in order to make coding more productive in ICD-11. Other segments to be featured on the broadcast include: Tuesday Focus: 2019 ICD-10-CM Official Guidelines: The FY2019 Official Guidelines have been released as reported by ICD10monitor. Gloryanne Bryant, past president of the California Health Information Association, reports on the new changes. E and M Coding Update: Given the potential impact of major E and M changes in the 2019 Medicare Physician Fee Schedule proposed rule, Deborah Grider, senior healthcare consultant for Karen Zupko and Associates, reports on reaction to the E and M overhaul being proposed by the Centers for Medicare and Medicaid Services (CMS). News Desk: Larry Field, DO, anchors the Talk TenTuesday News Desk with the very latest healthcare news. Field is the treasurer of the American College of Physician Advisors. RegWatch: Leading healthcare technology consultant Stanley Nachimson returns with his popular segment, RegWatch, through which he reports on the latest regulatory changes coming out of Washington, D.C. Talk Ten Tuesdays. More than just talk.™

Guest: Karen Zupko Host: Matt Birnholz, MD Host: Michael Greenberg, MD Medical practices across the country are dealing with financial pressures, the likes of which we haven't seen before. It has put a premium on our ability to maximize efficiency while still maintaining the standard of patient care. In many cases, revenues are down, as some patients are forced to adjust to the current economic environment. Those patients who do come in may not be able to pay as quickly as they have in the past, and as a result, you may be planning to put off capital improvements or a new auxillary service until another time. Karen Zupko, president of the national firm Karen Zupko & Associates, answers your practice management questions and speaks with hosts Dr. Michael Greenberg and Dr. Matt Birnholz about a range of current business issues in medicine. Dr. Greenberg and Dr. Birnholz also riff on an intriguing new British study of innovative ways to improve hand washing rates; they challenge you to reconsider your views on organ donation and pursue a lively debate on the need for science and medicine to add a little style to its substance.