HealthcareNOW Radio - Insights and Discussion on Healthcare, Healthcare Information Technology and More

The State of Healthtech Marketing – Mid-Year Check-in Over the last month, host Adam Turinas has spoken with more than 30 health tech marketing leaders who are part of the Healthtech Marketing Network. He wanted to hear firsthand from them about how the first half of the year has gone and how they're feeling about the rest of 2026. He was surprised by what I heard. On this episode, he sits down with his colleague Mark Erwich, Chief Strategy Officer at Health Launchpad, to discuss what they learned. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode Dr. Nick shares a conversation he had with Dr. George W. Sledge, Jr., EVP and Chief Medical Officer at Caris Life Sciences as part of a recent AI in Action virtual summit. Their discussion focused on From Discovery to Delivery: How AI Is Reshaping Biotech. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

AI Implementation in Healthcare Should Enhance Human Skills On this episode host Tom Foley invites Dr. Nabil George Badr, CTO for HendrenAI. Nabil describes AI as "intelligent automation" that accelerates feedback loops and improves productivity. He shares insights on patient privacy concerns with ambient listening technology and the need for proper governance and guardrails. Nabil discussed his approach to AI implementation in healthcare, emphasizing that it should enhance human skills rather than replace them. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S3E10: CISO Burnout Has No Pajama Time: Carter Groome on the Human Cost of Healthcare Cybersecurity Host Frank Cutitta: Guest: Carter Groome, Founder and CEO of First Health Advisory To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts: Megan Antonelli and Janae Sharp Join hosts Janae Sharp and Megan Antonelli for Five Good Things: A rapid-fire segment highlighting positive developments in digital health. Janae and Megan share insights on recent innovations, successful implementations, and emerging trends that are driving progress in healthcare technology. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Navigating Treatment, Access, and Outcomes in Idiopathic Hypersomnia On this episode guest host Denise Wolff, PharmD, CEO & Founder of Denise & Co., LLC, welcomes Zachary Contreras, PharmD, RPh, Director of Pharmacy Benefits, Sharp Health Plan, for a discussion on idiopathic hypersomnia (IH), a chronic neurological sleep disorder that remains widely underrecognized despite its profound impact on patients' lives. Together, they explore the challenges of diagnosing IH, including a diagnostic delay that can exceed a decade, the significant burden the condition places on work, relationships, education, and overall quality of life, and the reasons many patients remain invisible within healthcare systems. The episode highlights practical steps health plans can take today to reduce barriers to care, improve long-term outcomes, and help patients with idiopathic hypersomnia receive the diagnosis and treatment they need sooner. Sponsored by Jazz Pharmaceuticals.

Host Dr. Jay Anders welcomes Anna Dover, PharmD, Senior Director of Editorial Content at First Databank (FDB). Together they unpack pharmacogenomics — using a patient's genetic profile to predict which drugs will work and which will cause harm — and why it's one of the most exciting frontiers in personalized medicine. They explore the data challenges holding it back, from genetic results trapped in unstructured PDFs to the lack of a standard transmission vocabulary and the gap between health system and community pharmacy. Dover also details FDB's new MCP for grounding large language models in evidence-based, clinically curated drug information.

Automation is changing patient access, but prior authorization still requires more than bots, portals, and percentage-based promises. On this episode, Lindsey Nelson, Product Marketing Director at Infinx, explores why agentic workflows, human expertise, clinical judgment, and operational visibility all matter when organizations are trying to reduce delays, avoid denials, and keep work moving. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Cityblock President Mike Roaldi on the Changing Economics of Care Delivery Mike Roaldi, President of Cityblock Health, discusses the economics of care delivery while working to better engage consumers, what's behind Cityblock's recent growth, and how patients are using ChatGPT for their health.  All that, plus the Flava of the Week about the new Samsung Health app features. How is Samsung positioning the upcoming Galaxy Watch as a proactive health partner, and how can we lead the charge to bridge the gap between healthcare and prevention? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

From Patient Access to AI: Solving Cardiology's Biggest Operational Challenges Host Jenna Hagan, vice president of revenue cycle management national sales at NextGen Healthcare, chats with Nicole Knight, executive vice president of revenue cycle solutions and care transformation for MedAxiom, and Dr. Daniel Tarditi, a non-invasive clinical cardiologist, partner, and chief operating officer of The Heart House, about what it takes for cardiovascular organizations to keep pace with rising demand. They discuss why access challenges cannot be solved by asking already-stretched teams to do more, and how practices can rethink care teams, strengthen front-end revenue cycle processes, and use data to make better decisions. Nicole and Dr. Tarditi also share where AI can help when it is built into the workflow, guided by strong governance, and tied to problems that matter for patients, providers, and staff. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

How Peer-Reviewed Evidence Drives AI Discoverability If a potential buyer asked an AI chatbot which companies are leading in your space, would your company come up? And if it did, would the answer be positive? On this episode, host Adam Turinas sits down with Paul Wicks, Founder and Chief Evidence Officer of ProofStack Health, and colleague Mark Erwich, Chief Strategy Officer of Health Launchpad, to dig into an underappreciated aspect of B2B health tech: the power of hard evidence.

S1E5: Why excuses are a big problem for builders and buyers On this episode host Shahid Shah discusses why healthcare organizations keep automating the wrong things and introduces a combined framework from Dr. Melinda Ashton's ""GROSS"" (Getting Rid of Stupid Stuff), principle and Elon Musk's algorithm to address this problem. And why many digital health deployments fail because organizations skip essential steps by automating processes without first questioning requirements, deleting unnecessary work, or simplifying existing systems. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

What if the biggest gap in American health care isn't a drug, a device, or a diagnosis, but a discipline? On this episode host Fred Goldstein sits with Dr. Heather O'Hara, Chair of the American Board of Preventive Medicine, and Dr. Joshua R. Mann, founding Chair of the Department of Preventive Medicine at the University of Mississippi Medical Center, to unpack the often-misunderstood specialty of preventive medicine. They trace its reach across public health, occupational and environmental medicine, aerospace medicine, and lifestyle medicine, and explain why prevention-trained physicians rarely run stand-alone clinics, instead embedding inside hospitals, health departments, and employer health systems. The conversation turns candid on the economics of prevention, physician burnout, and what it will actually take for the health system to move "upstream." To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On the 7/11 episode Matt talks to Brian Miller, CEO, Sovato, about the history of remote procedures and related technology; importance of reliability in all facets of technology connected to remote procedures; considerations for implementing remote procedures; potential impact of remote procedure technology to improve access; integrating solutions into flows for clinicians and patients. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

As hospitals face increasing financial pressures, workforce shortages, and growing demands for surgical efficiency, perioperative performance has never been more critical. Yet one of the most overlooked drivers of success may be sitting right in the operating room.On this episode Dan is joined by Dr. Angel Martino-Horrell, anesthesiologist, consultant, and perioperative operations expert, to discuss the evolving role of anesthesia leadership in surgical services governance. Together, they explore why traditional perioperative leadership structures are no longer sufficient, how anesthesiologists provide a unique system-wide perspective across the surgical continuum, and why leading organizations are giving anesthesia a stronger voice in operational decision-making. Whether you're a hospital executive, perioperative leader, surgeon, or anesthesia professional, this conversation offers valuable insights into building stronger governance structures and improving surgical performance across the organization. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

June News You Can Use Healthcare 2026: Stranger Than Fiction, Funnier Than It Should Be The discussion includes the ADA inadvertently demonstrated the Streisand Effect by censoring its own published editorial, turning a minor issue into a major news story; Millions are losing ACA coverage, while legal loopholes allow some emergency rooms to refuse patients unable to pay upfront; AI-powered ECG analysis is uncovering hidden signs of heart disease, proving AI can augment, not replace clinicians; A high-profile dispute between OpenAI and OpenEvidence reminds us that even peer-reviewed research deserves critical scrutiny; And because healthcare is never boring, a French emergency department ended up calling the bomb squad over a World War I artillery shell in an unforgettable place. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Hosts Colin Hung and John Lynn discuss Revenue Cycle Management. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Jim Tate welcomes Mark O'Hara, Managing Director and Co-Leader of AArete's Healthcare Payer Practice. He provides insight into the challenges faced by healthcare payers. How do they anticipate and adjust to the shifting rules and regulations of a dynamically shifting reimbursement environment? To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Recorded live from BIO 2026 in San Diego, Gil sits down with Dr. Steven Lester, cardiologist, Professor of Medicine, and Medical Director of Mayo Clinic's Discovery Oasis, to unpack one of healthcare's boldest innovation bets. Lester explains how 120 acres on Mayo's Phoenix campus are becoming a biotechnology innovation hub designed to pull commercializable know-how out of one of medicine's most storied institutions — and why most healthcare innovation fails not at the idea stage, but at the friction between pilot and scale. The conversation ranges from the "great unscaling" of medicine to Lester's personal stewardship philosophy, forged through an unlikely cross-border citizenship story.

Why AI and Digital Health Pilots Die Before They Scale | Dr. Sarah Matt, The Borderless Healthcare Revolution Health systems spend billions on transformation that works in the boardroom and collapses at the clinical unit. Dr. Sarah Matt, a surgeon turned health technology executive, explains why most AI and virtual care initiatives fail at adoption rather than design, and how her Five Pillars of Access give leaders a practical way to evaluate what will actually scale. A direct conversation about trust, financial sustainability, and building care models that stick. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Ericka Adler is joined by Daniel Gould, Private Wealth Advisor with Heritage Planning Partners, to discuss the financial planning considerations health care providers should address before and after selling a professional practice. The episode explores the importance of building the right advisory team, preparing for a significant liquidity event, and developing strategies to manage taxes, investments, and long-term financial goals. Ericka and Daniel also discuss common mistakes practice owners make after a sale, estate planning considerations, and how thoughtful planning can help preserve wealth for future generations. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

How AI is Helping Us Understand Consumers' Health Behaviors Kristy Roldan, VP of Growth at MDRG, joins Jared to talk about the newest ways that healthcare is happening outside of hospitals, why outlier thinking is important in consumer research, and how AI is and isn't helping us better understand consumers' health behavior. All that, plus the Flava of the Week about Noom's new at-home biomarker testing. How can this latest move from correction to detection impact the quickly changing direct-to-consumer preventive space, and are we witnessing the digital front door and new patient consult transform right before our eyes? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

How One Community Hospital Got MEDITECH Expanse and AI Right with Schneck's VP/CIO, Craig Rice Host: Phil Sobol, Chief Commercial Officer at CereCore Guest: Craig Rice, CHCIO, CDH-E, Vice President and Chief Information Officer, Schneck Medical Center Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The KLAS K2 Summit brought together payers, providers, and technology leaders to talk about collaboration, prior authorization, interoperability, AI, and administrative burden. In this Office Hours session, Stuart Newsome shares his top takeaways from the summit and what they mean for revenue cycle leaders trying to reduce friction, prevent avoidable denials, and make payer-provider collaboration work inside real healthcare workflows. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

How to Build Pipeline With Podcasts One of the questions host Adam Turinas often hear most from healthtech marketers is whether starting a podcast is actually worth it. And if you already have one, are you thinking about it the right way? He brought on two guests who have built one of the most distinctive shows in healthtech together: Ed Gaudet, CEO and Founder of Censinet, and his brother Mark Gaudet, Director of Market Development at Censinet and the host of their podcast, Risk Never Sleeps, which just hit 200 episodes. This conversation gets past the usual “build your brand” rationale for podcasting and into the real, honest story of what it actually takes and what it actually delivers. Ed and Mark talk about the grind of those first six months, why most podcasts never make it past 25 episodes, and how Risk Never Sleeps has become a genuine source of pipeline for Censinet. Adam share his own experience too, including how syndication 5X'd our reach and how listeners have turned into real business conversations. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode, host Justin Barnes shares a conversation with Chris Paravate, MBA, PMP, CHCIO, CDH, CPHIMS, EVP, Chief Digital and Information Officer at Northeast Georgia Health System from a recent AI in Action virtual summit. Their discussion focused on, Beyond the AI Strategy: What Healthcare Leaders Should Do in the Next 90 Days.

Good Intentions, Unintended Consequences The No Surprises Act backfired, while it successfully eliminated surprise patient bills, Practices and Systems now game the Independent Dispute Resolution (IDR) process to get paid more than the original charges, sometimes double. The good news for patients, not so much as these costs are shifting to premiums, health plans are paying dramatically more, with claims over $1 million nearly doubling and industry arbitration win rates dropping below 10%. Hotspots of abuse exist, Nevada leads, and in Tennessee just 147 practices filed 36,000 disputes. Private equity-owned practices leading the way in turning arbitration into a business strategy. In an extension of the "No Surprises" we don't expect Congress to fix it. Medical facilities are often the largest employers in representatives' districts, creating a powerful conflict of interest. Solution include aggressive negotiation. Winning requires disciplined people-driven approaches during the 30-day negotiation window, identifying ineligible claims, and calling out bad actors. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Tom Testa sits down with Dr. Kathryn Shaffer, Director of Innovation at Thomas Jefferson University College of Nursing and co-founder of Fifth Window for a conversation focused on transformational belonging in nursing and the challenges facing the profession. She discusses how current systems unintentionally create exhaustion through poor design, including documentation requirements, staffing ratios, and rushed orientations.

Complex Compliance – Why Healthcare Laws are So Complicated Part 3 of 5 Host Adam Russo continues his special series with Jen McCormick, VP of Consulting at The Phia Group focusing on compliance and legal issues facing self-funded health plans. She identifies fiduciary accountability as the top concern in the industry, noting that litigation has increased significantly since June 2025, with plan sponsors, TPAs, vendors, and consultants being sued for fiduciary breaches related to fee decisions and process documentation. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S3E9: Shadow AI, Quantum Risk, and CISO Burnout - The Threats Healthcare Isn't Ready For Host: Frank Cutitta Guest: Dave Bailey, EMBA, CISSP, Vice President of Consulting Solutions & Strategy at Clearwater Security To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Before the Next Crisis: A Preventioneer's Framework for AI, Trust, and Healthcare Leadership Healthcare leaders know the pattern. Warning signs appear. Evidence accumulates. Institutions hesitate. And by the time action is taken, the cost, human and financial, is already enormous. Right now, that pattern is playing out across AI deployment, eroding public trust, and simultaneously weakening fragile health systems. On this episode of Digital Health Talks, physician-scientist and biostatistician Dr. Barry R. Davis brings a framework health leaders can actually use. Drawing on decades leading landmark prevention trials and his new book The Preventioneers: Diseases, Disasters, and the Discoveries That Changed Our World (Johns Hopkins University Press, May 2026), Dr. Davis breaks down why evidence alone rarely drives action, what trust has to do with it, and what the leaders who successfully broke the cycle actually did differently. If you are responsible for AI governance, patient trust, or building a prevention-first culture inside your health system, this conversation is for you. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode of The Dish on Health IT, Tony Schueth, CEO of Point-of-Care Partners (POCP), welcomes Pooja Babbrah, Executive Vice President of Strategy and Industry Alignment at NCPDP, and Anna Taylor, Associate Vice President of Population Health and Value-Based Care at MultiCare Health System and Steering Committee member of the HL7 Da Vinci Project, for a discussion on the relationship between standards development and policymaking. Using the CMS “Interoperability Standards and Prior Authorization for Drugs” Proposed Rule (CMS-0062-P) as a backdrop, the conversation explores how standards communities, implementation accelerators, pilot programs, and industry collaboration influence healthcare interoperability long before requirements appear in federal regulations. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

How Targeted Therapies Are Reshaping Treatment for Platinum-Resistant Ovarian Cancer Platinum-resistant ovarian cancer remains one of the most challenging settings in oncology, with limited treatment options and historically poor outcomes for many patients. On this episode of Unscripted, the AMCP Podcast, guest host Abby Kim, PharmD, BCOP, Senior Director of Clinical Strategy and Oncology Specialty Solutions at Prime Therapeutics, sits down with Kathleen Moore, MD, Deputy Director of the Fred & Pamela Buffett Cancer Center and Professor of Obstetrics and Gynecology at Nebraska Medicine, to discuss the evolving treatment landscape for recurrent ovarian cancer and the growing role of biomarker-driven care. Dr. Moore explores the history and challenges of treating platinum-resistant disease, reviews the clinical evidence behind ELAHERE®, examines the importance of folate receptor alpha testing, and shares insights on treatment sequencing, patient-reported outcomes, safety and tolerability considerations, and emerging therapies that may further expand options for patients and inform decision-making across managed care. Sponsored by Abbvie, Inc. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode, host Carol Flagg welcomes Jared Johnson and Bill Klaproth for a conversation about the evolving role of podcasting in healthcare. Building on a discussion they shared at Swaay Health Live, the three explore what's working for healthcare brands today, common mistakes organizations still make, and how podcasts continue to grow as a powerful platform for thought leadership, audience engagement, and meaningful industry conversations. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Why Clinical Conversations Matter: Leading Human-Centered AI in Healthcare Host Russ Branzell, President and CEO of CHIME, connects with Dr. Shiv Rao, Founder and CEO of Abridge and practicing cardiologist, for a compelling discussion on the evolving role of AI in clinical care. Drawing from his unique vantage point at the intersection of medicine and technology, Dr. Rao shares how firsthand clinical experience is shaping the development of ambient, generative AI tools designed to reduce cognitive burden and restore focus to patient care. Together, they examine the growing importance of trust, the responsibility of leaders to guide ethical AI adoption, and how human-centered design principles can scale alongside rapid innovation. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Revenue Cycle From the CFO Seat: Signal vs. Noise In this session, Jon Vitiello, SVP & CFO at St. Luke's Health and Infinx Advisory Board member, joins Stuart Newsome for a CFO-level conversation on how revenue cycle performance connects to the broader financial picture. The discussion will explore why finance and revenue cycle teams can sometimes operate from different views of the same data, and why that disconnect matters when organizations are estimating net revenue, managing cash flow, evaluating cost to collect, or responding to payer behavior. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

How Array is Connecting Behavioral Health Experiences Hosts Jared Johnson and Zain Ismail talk to Shannon Werb, CEO of Array Behavioral Care, who describe what the digital entry points for mental health look like today, the downsides of investing so heavily in digital access, and what it takes to make virtual mental health actually feel personalized and trustworthy for patients.  All that, plus the Flava of the Week about Oura and Resmed's new partnership. How are they creating a ""wearables to care"" strategy, and how can health become more preventive as more consumer devices become entry points to care? Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Healthcare is Accelerating: How Community Health Centers Can Keep Up Host Dr. Robert Murry, chief medical officer of NextGen Healthcare, chats with Isaiah Nathaniel, SVP and chief information officer, Delaware Valley Community Health, about the biggest challenges and opportunities facing Federally Qualified Health Centers (FQHCs) and Community Health Centers (CHCs) today. Isaiah shares how Delaware Valley is supporting provider work-life balance, reducing costs while keeping care-quality high, and using AI responsibly. He also discusses the importance of investing in continuing education for chief information officers and IT directors at community health centers nationwide. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The Low Volume, High Intent Era: What AI Search Is Doing to Health Tech Buyer Behavior Something fundamental has changed in how health tech buyers do research, and if you're watching your website traffic decline, you might be misreading what it actually means. On this episode host Adam Turinas sits down with Suyog Deshpande, Founder and CEO of Webless AI, to dig into one of the most consequential shifts in B2B buyer behavior in a generation. Here's what's actually happening: your buyers haven't stopped doing research. They've moved it upstream — to ChatGPT, Claude, Perplexity, and Gemini. They're building their shortlists there, forming their preferences there, all before they ever land on your website. By the time they show up, they're not browsing. They're validating. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Emergency department overcrowding has become one of healthcare's most pressing operational challenges, yet many organizations continue to focus on symptoms rather than underlying causes. As patient acuity rises and hospital capacity constraints intensify, emergency departments are increasingly serving as the front door to complex care delivery. On this episode Dan speaks with Dr. Marty Lucenti, a nationally recognized emergency medicine physician and operational performance expert, about the evolving role of the emergency department and the factors driving persistent overcrowding. Marty discusses why today's emergency department functions more like an acute diagnostic center than a traditional emergency room, explores the impact of patient complexity and inpatient capacity limitations, and shares strategies healthcare leaders can use to improve patient flow, optimize capacity management, and better align care delivery with growing demand. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S1E4: What governance is supposed to mean in digital health On this episode host Shahid Shah features the failures of governance committees in healthcare organizations and the resulting decision debt. He covers how governance failures create decision debt, which accumulates when organizations consistently delay or avoid making choices, leading to shadow IT, increased costs for vendors, and overall organizational slowdown. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode co-host Gregg Anthony Masters, MPH engages Fred Goldstein, MS, President of Accountable Health LLC on a recent opinion piece artilce titled 'Enough is Enough". Join Fred and Gregg as they explore Science, Silence, and the Stakes: A Candid Conversation with Fred Goldstein as the core rationale for the piece. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode Gil welcomes Edward Marx, of Marx Advisory. Edward Marx is a former CIO of Cleveland Clinic, global health strategist, author, triathlete, and founder of Marx Advisory. Gil and Ed engage in a wide-ranging conversation about the state of health innovation worldwide. Marx pulls from his experience convening intimate roundtables of health system leaders across the United States, Europe, and beyond to identify the universal forces holding health systems back: AI hype disconnected from strategy, governance structures bloated with chiefs but starved of leaders, and a clinical workforce increasingly buried under documentation demands. He also shares the expansive vision behind his Voices of Innovation book series - which has grown from a U.S.-focused framework to a global project chronicling health innovation in Europe, Latin America, Canada, Israel, and the Middle East. And beneath all of it, a deeply personal philosophy: that the health system can only be rebuilt by leaders who have suffered enough to truly remember its humanity. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Host Matt Fisher talks to Patches Seely, Clinical Strategy & Solutions Executive, TeleTracking, about defining surges with respect to healthcare facility operations; widespread impact of surges and necessity for advance planning; ripple effect of a surge on all facility operations; benefit of advance planning and testing of surge plans; identifying trigger points for surges and using available resources to address. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Ebola, AI, and Prevention as the Real Cost Cure Two outbreaks are spreading right now, an Ebola strain with no approved vaccine and a hantavirus that crossed dozens of borders before anyone connected the dots. Both were caught late, and that lag is expensive, in lives and in dollars. Dr. Ashish Jha, former White House COVID-19 Response Coordinator and now Co-Founder and CEO of BioRadar, joins Megan Antonelli to connect early detection to the cost and quality levers health system leaders pull every day. The throughline is simple and underused: prevention is not only good medicine, it is one of the strongest cost-control strategies in healthcare. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Tom Testa sits down with Angel Onuoha, co-founder and CEO of Avelis Health, for a deep dive into how AI agents are reshaping payment integrity, claims auditing, and healthcare cost management.Inspired by his own experience navigating inflated medical bills after multiple knee surgeries, Angel set out to tackle one of healthcare's biggest hidden problems: payment errors and billing complexity. The conversation explores how Avelis is using AI agents to transform summary plan documents into auditable claim rules, identify overpayments in real time, and even deploy voice AI to communicate directly with providers about denied or recouped claims.Angel also unpacks why generic large language models can be dangerous in healthcare workflows, the importance of explainability and auditability in AI systems, and how organizations must rethink PHI security, access controls, and trust when deploying AI at scale. Angel shares his perspective on why today's payment integrity ecosystem suffers from misaligned incentives — and why AI may finally give TPAs and self-funded employers the tools to proactively reduce waste without adding administrative burden.If you want to understand where AI in healthcare is moving beyond hype and into real operational impact, this is a conversation you won't want to miss.This episode is sponsored by zakipoint Health. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

From Manual Entry to Smarter Charge Capture AI-enabled charge capture can reduce manual work, but the real value comes when technology and billing expertise work together to improve accuracy, speed, and claim quality. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Ericka Adler is joined by Roetzel shareholder Jonna Eimer to discuss letters of intent (LOIs) in health care transactions and the common misunderstandings that can arise before a deal reaches the final agreement stage. The episode explores what health care providers should understand before signing an LOI, which terms are most important to address early, and how due diligence can shape the final transaction. Ericka and Jonna also discuss the importance of working with trusted legal and financial advisors, managing expectations throughout the process, and avoiding common pitfalls between signing an LOI and closing a deal. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

How Do Clinicians & Patients Feel About Prior Auth? Lynne Nowak, Chief Data and Analytics Officer, at Surescripts, shares highlights from their research on how clinicians feel about prior authorization, her point of view on responsible AI, and how it all ties back to better experiences for patients and clinicians.  All that, plus the Flava of the Week about Whoop partnering with HealthEx to offer clinician access. How does this signal the move from performance wearable to health intelligence platform, and and should we offer wearables a bigger seat at the table when building the consumer constellation of care?  Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Episode 10: Pre-Service Collections, Prior-Auth Bots, and Patsy Cline w/Felicia Jamison On this episode hosts Angie Shin and Dave Smith engage with Felicia Jamison, the Director of Revenue Cycle at Permian Regional Medical Center, a rural hospital in Andrews, Texas. Felicia shares insights on centralized scheduling, upfront estimates vs back-end billing, keeping families informed during surgeries without pulling nures from bedsides, and where agentic AI fits in engaging with patients. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

S1E12: The Operational AI Opportunity Hospitals Are Missing, with Rom Eizenberg, Chief Revenue Officer and Head of Product Innovation at Kontakt.io On this episode, host Dr. Heather Bassett welcomes Rom Eizenberg, Chief Revenue Officer and Head of Product Innovation at Kontakt.io, to explore a blind spot in healthcare AI investment: while clinical technologies have attracted enormous attention and funding, the operational infrastructure supporting care delivery has been largely overlooked. Rom explains how Kontakt.io combines real-time location systems (RTLS) with AI to solve the core hospital challenge of matching supply — staff, equipment, and space — with patient care demand in real time. He describes how machine-generated RTLS data, layered with EMR records, enables hospitals to move from reactive coordination to predictive workflow management, anticipating needs like having the right equipment in the right unit before a patient arrives. Rom and Dr. Bassett also dig into the evolution from predictive machine learning to agentic AI — systems that don't just flag problems but reason through them and rewrite workflows when standard processes break down. And in a conversation that will resonate with anyone thinking carefully about AI's role in the workforce, Rom makes the case that agentic AI in healthcare looks less like replacement and more like the arrival of the spreadsheet: a tool that made accountants more productive, more numerous, and more valuable. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/