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You could say Scott Moorehead, the 45-year-old owner and CEO of Fishers-based Round Room, is in the connections business. Round Room is the holding company for TCC, which is one of the largest Verizon retailers in the United States, and Wireless Zone, one of the nation's largest wireless retail franchise systems in the U.S and also a Verizon authorized dealer. Together they count about 1,260 stores in 43 states. Another one of Moorehead's main preoccupations is finding ways for workers to feel connected to their employers, beyond the need for a paycheck. To that end, Round Room has given its employees the ability to grant millions of dollars per year to not-for-profit groups of their choice. And another firm under the Round Room umbrella provides consulting services for employers who want to strengthen their company cultures by finding the “soul” of their enterprises. Here's another move out of left field that makes a certain sense to Moorehead via his expertise in the retail industry. He and his wife, Julie, sniffed out cannabis as a simpatico business opportunity and dove in after Michigan legalized it for adult recreational use. Founded in 2020, Stash Ventures is a vertically integrated provider with indoor growing operations, a processing facility and several retail dispensaries. Moorehead also has been lobbying Indiana legislators to take the leap and legalize marijuana use, seeing big growth opportunities in the sector. In this week's edition of the IBJ Podcast, Moorehead lays out his journey as an entrepreneur, first buying out his parents in their family-owned company and guiding it through a decade of staggering growth in the wireless industry. He also details how he uses philanthropy to help define Round Room, as well as his hopes for expanding Stash Ventures.
In this episode, Seth talks shop with Scott Moorehead, CEO and President of Round Room and TCC, and fellow Purdue alum about the secret to growth, how to find your own niche as a leader, and the three dimensions of business.
With the toilet paper shortage we were worried this would happen - GM of Townsville City Council Water and Waste, Scott Moorehead, is clearing out more than loo paper from the pipes
Today's interview is with Anthony Abbatiello, principal, Deloitte Consulting LLP and global leader of Deloitte Leadership. He joins me today to talk about Deloitte's newly released annual 2017 Global Human Capital Trends Report, some of the trends that emerged from the report and what they mean for leaders and entrepreneurs looking to build a business intent on delivering a great customer and employee experience. This interview follows on from my recent interview – Building a culture of good engages customers, employees and drives business results – Interview with Ryan McCarty and Scott Moorehead – and is number 209 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Building a culture of good engages customers, employees and drives business results - Interview with Ryan McCarty and Scott Moorehead, founders of Culture of Good and the authors of a new book: Build a Culture of Good.
Not every author writes a book to earn more money. Some authors have a message they want to share with the world.Scott Moorehead is one such writer.He is the co-author of Build A Culture of Good: Unleash Results by Letting Your Employees Bring Their Soul to Work.In this book, Moorehead and his co-authors Ryan McCarty and Marshall Goldsmith make a case for promoting philanthropy in the workplace.In this interview Moorehead explains Why he choose to write a book about philanthropy in the first place How he came up with the big idea behind this book His take on most business books today The reason why he cut the last six chapters from his bookI started by asking Scott to give some background information about his business before getting into his reasons for writing Build a Culture of Good.And lots more.Further ReadingThe Runner’s Guide to Better WritingAttention writers!What's the best grammar checker of 2019? Find out in my guide and get a discount on your tool of choice.--- Send in a voice message: https://anchor.fm/becomeawritertoday/messageSupport the show (https://becomeawritertoday.com/join)
The Culture of Good is a powerful collision of combining profitability with purpose. Ryan McCarty calls it “purposeability.” He explains what it means, how it initially made a major difference for TCC Communications and what he and partner Scott Moorehead are doing to spread the initiative well beyond their own organization. A longtime minister and veteran of the non-profit world, McCarty emphasizes the leadership required to begin the journey and the tremendous results that can emerge in employee engagement and fulfillment. Learn more:Culture of Good: www.cultureofgood.com Build a Culture of Good: Unleash Results by Letting Your Employees Bring Their Soul to Work: https://www.amazon.com/Build-Culture-Good-Unleash-Employees-ebook/dp/B01MT67DHN
Scott Moorehead, the CEO of TCC Verizon, hired Ryan McCarty to help create a Culture of Good. What the duo began as a powerful movement has grown into a business teaching other companies that inspired employees to ignite positive change in the world and impact your bottom line positively. Imagine how engaged employees would be if they were given the permission to care about not just their job, but also their fellow employees, customers and the cause they are most passionate about in life? What would it be like if employees got the chance to make positive changes in the world around them on a daily basis while they did their job? Or, to put that another way, what would happen if people were given the chance to bring their souls to work every day? Ryan will share how that can happen and what results you can expect. For more information about Culture of Good and Ryan McCarty: Culture of Good Website Culture of Good on Facebook Ryan McCarthy on LinkedIn Book - Build A Culture of Good Businesses That Care on C-Suite Radio iTunes - Subscribe, Rate and Review Listen on Podbean
Dave Lukas, The Misfit Entrepreneur_Breakthrough Entrepreneurship
This week we have a pair of Misfit Entrepreneurs in billion-dollar CEO Scott Morehead and former Pastor, Ryan McCarty. You may be thinking, why is Dave interviewing a CEO of a billion-dollar company and Pastor in the same show? Let me tell you. Scott and Ryan have teamed together to create an incredible organization called Culture of Good, based on the best-selling book they wrote together of the same name. It all started when they partnered together to grow Scott’s company, the Cellular Connection, or TCC, which now is the largest Verizon Authorized retailer. Scott hired Ryan to help create a Culture of good and drive results. Over 6 years, they took the company from 190 stores and $137 million in annual revenue to 630 plus stores and over $830 million in revenue using the culture of good philosophies. Today, the company is a billion-dollar company with over 1000 stores and more than 3000 employees. Scott and Ryan’s story and TCC have been featured in Forbes, INC, FOX Business, and countless other outlets. I’ve asked them to come on and share it with you and teach everyone in Misfit Nation the principles of a Culture of Good. www.CultureofGood.com TCC was started by Scott’s parents. He started working in one of the stores while in college. After college, he went to work at the head office and after a few years, he bought the business from his parents for a hefty price tag. Scott never took any money out of the business and invested it back in to grow the business exponentially. The big challenge was creating a culture that could transcend across the country as the company grew. Everything was harder – communication, motivation, running the business, etc. He realized that he was really in the people business. Scott had to find a way to create and keep the culture as the business scaled. One day, he went to a church with a pastor that had tattoos and earrings, and a mow hawk. It was an incredible experience. The pastor was Ryan delivering a sermon about you “what equaling your why.” So, Scott took Ryan to lunch to talk more about the concept – and by the end of lunch Ryan was trying to talk Scott in hiring him. *One lesson I took from the story is how important it is to be open for opportunity because it can come at any time. Ryan, has been a pastor/minister and doing global missions for almost 20 years. But, as Ryan said, he never really fit into the normal stereotype of a pastor except for he had a goal of making the world a better place. He had no idea that Scott was in his audience that day. Once he went to lunch with Scott and they started talking – he just blurted out that they should work together. It just seemed right. Scott didn’t hire Ryan right away. It took several months of conversations and even a bad accident where Scott was injured before Scott decide to move ahead. At the 14 min mark, Ryan shares a great message about how he knew he had to work with Scott. He talks about comfort zones and faith and following your gut. What is the philosophy of the Culture of Good? Ryan: We teach for profit companies how to operate their businesses with the soul of a non-profit. It aligns being purposeful with profitable and creating a culture and experience that makes work fulfilling – making it a cause that drives results in a business. Scott: From a Misfit standpoint, we’ve been told “for profit business” can’t care and “non-profit business” can’t be run well. That’s not true. The Culture of Good is where those two sectors come together and marry – essentially taking the best of each other and creating a better overall entity. You can run a for profit business that cares… Taking that from idea to reality are two different things. How do you actually implement this system? You have the 5 Promises for that – tell us about them… At the 20-min mark, Scott and Ryan go into this in great detail. It is best to listen to what they say, but below are some selected notes. Caring – What is your cause that your business needs to carry? This cannot be separated from the business intent. They must be aligned and must benevolent. Inspiring Connecting Being Authentic Drive the Business All of them have to be carried out equally. The more good you do, the more business you get and the cycle goes ‘round and ‘round. Examples of implementing each one: Caring – Everyone is involved in the cause Inspiring – Making the cause part of the mission and the everyday values of the company Connecting – Connecting the cause not just with employees, but with customers and making everyone part of doing good. Being Authentic – You are not doing this as a PR stunt. It must be real and be part of who you are as a business and be echoed throughout. Drive the Business – You must not lose sight of driving the business and its growth – you simply want a culture of genuine good to be a part of that story. What have you learned about the human spirit going through this journey together? Ryan: That it is good. Business is a human endeavor and doing work that inspires others to do good. People just need help connecting their “what with their why.” Scott: The stereotypes of millennials are wrong – they want to work hard and contribute. They want their company to be purposeful. The other thing is that millennials care more than every other generation. What other advice can you give for growing a great business? Going from a small business, a family-owned business, where you are a massive individual contributor to scale to a large business, you as the owner will need to contribute less and let others do their jobs. You have to become very good at sharing your mission, vision and strategy. Don’t be afraid to share what is on your mind – don’t keep things a secret, but also take the time to understand and make sure you are communicating it correctly and in the right ways to each audience. It is very important for entrepreneurs, early on, to start having the culture discussion and be stating the vision and mission and making it part of your life. Make sure people know where their impact is and where they work matters to the business – no matter what stage you are in. Your goal should be to lead leaders and not just manage systems and processes. iPhone or Android? Ryan – Android/Samsung Scott – You are good on either side – but whichever one you choose, go all in on the product suite. It all works together when you buy the stuff that works together. Best Quote: “A business with purpose is a better business for everyone involved...” Ryan and Scott's Misfit 3: 1.) Ryan: You have to find yourself first. Self-awareness is critical. Scott: A business with purpose is a better business for everyone involved. 2.) Ryan: Give of yourself. The need is the call. Look for needs around you and meet them. Contribute. Scott: Don’t trust that the culture is going to be better – you must continue to invest in it purposefully. 3.) Ryan: Lead yourself. Whatever you are building in life, don’t forget about the legacy you will leave. Scott: If you can’t figure all of those out on your own, go to www.CultureofGood.com
My guest today is Ryan McCarty - Culture Guru and founder of Culture of Good. From Mission work, to working for not for profits, to Church Ministry and becoming a pastor, Ryan was eventually coaxed into the corporate world when Scott Moorehead, the CEO of TCC Verizon, hired him to help create a Culture of Good for the largest Verizon Authorized Retailer's 3,000 employees at 800 stores across the U.S. What the duo began as a powerful movement has grown into a business teaching other companies to inspire employees to ignite positive change in the world at the same time as positively impacting their bottom lines. Join Ryan and I as we discuss themes of: Connecting people with fulfilling work Talking about 'soul' in the workplace The movement towards the human side of business Valuing small moments of purpose Creating a culture of good. www.katemccready.com www.cultureofgood.
Ryan McCarty is the co-founder of the Culture of Good, an organization that empowers employees through a movement of cultural good. Along with Scott Moorehead, they co-authored "Build a Culture of Good". Ryan is the former Director of Customer & Employee Relations at TCC, the largest VvVerizonretailer in the nation. Email: ryan@cultureofgood.com Website: CultureofGood.com Culture of Good Social Media: Instagram | Twitter | Facebook | Linkedin Ryan Social Media: Twitter | Linkedin Build a Culture of Good by Ryan McCarty and Scott Moorehead Vagrant Viking: My Life and Adventures by Peter Freuchen The Alchemist by Paolo Coelho Today's podcast is brought to you by audible - get a FREE audiobook download and 30-day free trial (new subscribers) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player, including books from previous podcast guests Kelly Roach, Micheal Burt, Pat Williams, Jeremie Kubicek, and John Brubaker.
Company culture and making it good for everyone. How do you do it? My guest today, on the Steve Jobs inspired Join Up Dots free podcast interview is a man with a fascinating tale of following a course in his life that is nothing but unusual. As the former director of customer and employee relations at TCC, the largest Verizon Authorized Retailer in America, our guest is no stranger to empowering employees through a powerful cultural movement. A 2016 Gallup report found that 71% of employees are not engaged at work, 60% of employees do not connect with their company's mission, and 60% of millennials are open to different job opportunities and likely to job hop. That is a statistic that is shocking, even when most of us would nod our heads and say yeah “That sounds like me” Well today's guest isn't just sitting there nodding in agreement, but he is doing something about it He is trying to change that trend with his organization called “Culture of Good.” The program started when Scott Moorehead, the CEO of TCC Verizon wanted help to change the culture of his company of 3,000 employees at 800 stores across the U.S. And ever since then, this cultural movement took off and has spread across the country by helping companies inspire employees to have a positive impact in their community and the world. Our guest took that concept, and created Culture of Good, Inc. to inspire other businesses to create truly altruistic programs that can make the world a better place. He believes in order for a company's Culture of Good to be successful and meaningful, giving back must be ingrained in the foundation of its core values. Through Culture of Good, Inc. he helps other organizations engage the hearts of their employees and empower them to make the changes they wish to see in their communities. With a huge amount of charitable enterprises benefitting from these business with a heart, does he look back and think of his time as a pastor and think “This is what I was put on this Earth to do…this was my life mission?” And why is it so hard to get past the middle management of the world, when most company owners want their businesses to operate in the same way? Well let's find out as we bring onto the show to start joining up dots with the one and only Mr Ryan McCarty. Show Highlights During the show we discussed such weighty topics with Ryan McCarty such as: Why having a workforce that is happy and encouraged on a daily basis is the easiest way to make true magic occur in a workplace. How Ryan managed to meander his way through the obstacles that occur in a boardroom to bring his mission to the fore. Why he feels that the tragedy that occurred in his life as a child was such a major part of growing into the man he is today. and lastly…. Ryan explains how they had to ask the big question of “How do we create a movement out of this a-ha moment?” every single day, to ensure that the moment was never lost in the process of living life.
A 2016 Gallup report found that 71% of employees are not engaged at work, 60% of employees do not connect with their company's mission, and 60% of millennials are open to different job opportunities and likely to job hop. Ryan McCarty is trying to change that trend with his organization called "Culture of Good." The program started when Scott Moorehead, the CEO of TCC Verizon (the largest Verizon Authorized Retailer), to help change the culture of his company of 3,000 employees at 800 stores across the U.S. And ever since then, this movement took off and has spread across the country by helping companies inspire employees to have a positive impact in their community and the world. Join Brittany and Ryan today as they discuss company culture on this episode of Edge of Indy!
Can your business do better by doing good? Shep interviews Scott Moorehead, co-author of Build A Culture of Good: Unleash Results by Letting Your Employees Bring Their Soul to Work, who discovered that it is possible, as he went through a process that reignited passion and loyalty in his employees. First Up: Shep Hyken’s opening comments focus on the benefits of being part of something bigger than yourself – when you give back to your community, if not the world. And, when you do this right, two things happen: 1. Your customers appreciate that you are willing to give back and reciprocate by doing more business with you. 2. It creates a feeling of fulfillment, especially to your employees, when they recognize that the company they work for is doing something bigger and better than just trying to make money. Our willingness to give back to the community may be our best measure of our success. Featured Interview: Shep begins his interview by asking Scott Moorehead to tell about his journey which led him to create a Culture of Good. Scott shared that when you have a company with under a hundred employees, it’s easy to have camaraderie, trust, and fun and he didn’t want to lose that as his company grew. As Scott’s company got larger, none of the new employees knew what it was like to be part of the experience in the beginning. What used to be a very small, family-owned, Midwestern values-based company was becoming a big company with a lot of bureaucracy and less trust. Policies and procedures needed to be implemented. The environment began to feel more robotic. People started to feel less valued. So, Scott set out to create a Culture of Good for his company, the largest Verizon Authorized Retailer’s (3,000 employees at 800 stores) in the U.S. What began as a movement—in which employees have done everything from dressing up as superheroes for a children’s hospital to distributing hundreds of thousands of backpacks for kids—has grown into a business teaching other companies that inspired employees can ignite positive change in the world and at the same time, positively impact the bottom line. Top Takeaways: • Scott knew what his employees were signing up for (a paycheck), but if he expected them to stay, he also had to give them a why. • Your why is all about what is making the people who work for your organization want to stay and want to care. • Scott needed to determine the answer to two key questions: 1) What is our company purpose? 2) What is our company’s greater mission? If the mission was simply to make more money, that mission will not keep people in their jobs. About: Scott Moorehead, co-author of Build A Culture of Good: Unleash Results by Letting Your Employees Bring Their Soul to Work, is the co-founder of Culture of Good, Inc., and also the CEO of TCC Verizon. Scott is a recognized thought leader on what it takes to create and develop purposeful for-profit organizations that abide by the philosophy of doing well by doing good. Shep Hyken is a customer service and experience expert, best-selling author and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices