Podcasts about retail business

Gaby Bayona, founder of Truvelle, scaled her bridal fashion business from a home-based sewing studio into four successful brands and retail stores—all while keeping production local and sustainable.For more on Truvelle and show notes click here.  Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

In this episode, Wendy Liebmann talks to Anna Harman, CEO and co-founder of Studs, the specialty ear piercing and earring retailer, with 33+ stores and e-commerce site, founded in 2019 just in time for Covid.  They discuss:Going from corporate law to Walmart innovation lab to opening Studs.Creating a unique brand ecosystem through quality products, hospitality, and people.Learning early how to be good at dealing with emergencies to adapt a business model quickly in chaotic times. TikTok and Instagram's critical role in building awareness of the brand's unique customer experience.Why the mall is not dead as a point of distribution (but it needs to be the right mall).The role of unique (odd?) collaborations (like food) to grow awareness.Being ego-less, listening to customers, and not being reluctant to adapt fast.Send us a textVisit our website for transcripts and video podcasts. Subscribe and rate us with your favorite podcast app!

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   LAST CALL! Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you'll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We'll work together to create a simple, repeatable marketing plan tailored to your business. No fluff, no wasted time—just practical strategies you can implement right now. Spots are limited, and we start on April 23rd. Join us!   In This Episode:  Ready to spruce up your shop and boost your business? Spring (or Autumn, depending on where in the world you are!) is the perfect time to clean out the old and bring in the new. In this episode, I'm giving independent retailers easy tips to refresh their mindset, clean up their shop, and make more money.  Key Takeaways: Mindset Refresh: Get rid of negative thoughts and focus on new opportunities. Remember why you started your business and get that excitement back!   Money Moves: Inventory Check: Look at old stock and have a spring cleaning sale to clear it out.  Don't let money sit on your storage shelves! Expense Review: Cut unnecessary spending by checking your credit card and bank statements.   Pricing Check: Make sure your prices make you a profit, and don't just copy your competitors.   Shop Spruce-Up: Clean your shop, including dusting and fixing anything that looks worn out.  Update uniforms, aprons, and how your staff presents themselves.   Marketing Boost: Refresh your marketing plans to get customers excited. Remember: “Nothing great was ever achieved without enthusiasm!”   Plan for Success: Having a plan is key to making good things happen!   “Nothing great was ever achieved without enthusiasm.” - Ralph Waldo Emerson   Need more? Join me and our supportive community of retailers in my Retailer's Inner Circle! There is so much to love about the Inner Circle: access to countless masterclasses on everything from inventory management to money matters, a supportive community of likeminded retailers to bounce ideas off of, a monthly playbook to track your progress and help you plan your events and promotions, and so much more. Check it out HERE.   Not ready to join but want to purchase the stand-alone Foot Traffic Made Simple masterclass? You can purchase it on demand HERE.   Most impactful: Join the small group 6-Week Sales and Marketing Accelerator course. We start in April! More information HERE.   Related podcasts we think you'll like:  Episode 104: Tight on Cash Flow? Let's Turn Your Old Inventory Into Cash for You! Episode 109: Money Mindset, Abundance, and Bad Ideas with Guest Expert Emily King Episode 194: Feeling Stuck? 20 Prompts to Help Flip Your Mindset About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

“There's no secret formula—we just refused to stop.” In this episode, the founders of Ivy City Co—Natasha Thomas, Whitney Smith, and Madeline Hamilton—sit down with Jeremy Brockbank and Bri Ray to unpack the real story behind one of the fastest-growing fashion brands in the country. They talk about launching without industry connections, growing a team from scratch, and how staying relentlessly focused on the customer has shaped every decision—from design to operations to scale. It's not about perfection—it's about persistence, learning as you go, and never losing sight of your why. If you're building something meaningful and ambitious, this conversation is a blueprint worth hearing. #VolcanicRetail #RetailCollective #IvyCityCo #ModernRetail #BrandGrowth #FounderJourney #BuiltDifferent #NextGenRetail

 A massive thank you to our sponsor this episode and our fave AI tool, Poppy AI. Use FIONA at checkout for a discount In this inspiring interview, Fiona chats with Phoebe Simmonds, co-founder of The Memo, Australia's leading parenting retailer. Phoebe shares her journey from founding The BLOW hair salon to creating The Memo and launching their own product line, DUE. Learn how she built these successful businesses, her approach to branding and community-building, and how she balances entrepreneurship with motherhood.You'll learn:How Phoebe identified and filled a gap in the parenting retail marketThe importance of creating a strong brand identity and communityStrategies for scaling from online-only to multiple physical locationsWhy finding the right business partner with complementary skills is crucialHow to develop your own product line after establishing retail successPractical approaches to balancing business growth with motherhoodThe value of creating experiences beyond just selling productsWhy focusing on your customer's journey leads to business successConnect with My Daily Business:Instagram: @mydailybusiness_TikTok: @mydailybusinessEmail: hello@mydailybusiness.comWebsite: mydailybusiness.comResources mentioned:Marketing for Your Small Business - 9-week live coaching program starting 13 May 2025Descript - AI video editing toolMy Daily Business courses - mydailybusiness.com/coursesConnect with Phoebe and the memo:The Memo website: thememo.com.auThe Memo Instagram: @thememoDUE Instagram: @duefromthememoPhoebe's Instagram: @phoebeactually  ⭐️ GET MORE TIME BACK with our fave AI tool that has saved us HOURS. Use Poppy AI and code FIONA for a discount ⭐️ Need some inspiration and tips today? Check out our new book, Business to Brand: Moving from transaction to transformation now. Get started on a more successful and sustainable small business with our range of free tools at mydailybusiness.com/freestuff Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA. Ever wanted to write your own book and build your brand authority or start your own podcast to connect with and grow your audience? Check out our How to Start a Podcast Course or How to Get Your Book Published Course at our courses page. Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.

Register for the webinar: 5 Stages of the Business Buying Process - Fri Apr 11 - https://bit.ly/4ji2UMuKen Eyjolfson looked at tons of businesses before deciding on a mattress outlet with $500k SDE and 700 5-star reviews. Topics in Ken's interview:8 years with the Soccer Shots franchiseSpending too long searching for the perfect dealBuying a discount mattress retailerHow the Canadian mattress industry worksBuying from a “shady seller”Getting the lowest wholesale mattress pricesStarting with a large Facebook followingExpanding through pop-up shopsPrivate equity acquiring mattress companiesFinancing without the SBAReferences and how to contact Ken:ken@mrliquidator.caLinkedInMr. LiquidatorBuilt to Sell by John WarrillowSeller's reality TV show The LiquidatorGet a free review of your books & financial ops from System Six (a $500 value):Book a call with Tim or hello@systemsix.com and mention Acquiring MindsLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabWork with an SBA loan team focused exclusively on helping entrepreneurs buy businesses:Pioneer Capital AdvisoryGet $200 off your ticket to the M&A Launchpad Conference in Houston on May 3rd:https://www.malaunchpad.com & enter code ACQUIRINGMINDSConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on TwitterEdited by Anton RohozovProduced by Pam Cameron

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you'll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We'll work together to create a simple, repeatable marketing plan tailored to your business. No fluff, no wasted time—just practical strategies you can implement right now. Spots are limited, and we start on April 23rd. Join us!   In This Episode:  Running an independent retail store comes with challenges, but it can also be AWESOME. Join me as I chat about keeping a positive mindset, facing challenges head-on, and creating your own version of success. Let's make your retail dreams a reality! Key Takeaways: The Myth of Easy Success: There's no secret recipe for success. It's about trying, learning, and growing.   You're Not Behind: Forget comparing yourself to others! Just focus on moving forward.   Challenges Are Part of the Job: Being a boss means dealing with problems. Think of them as making you stronger! Ditch the “Pity Marketing”: Complaining gets you nowhere. Take charge and find solutions!   Control the controllables: You can't change everything, but you can control your attitude, effort, and how you handle things.   Define Your Success: What does success REALLY mean to you? It's your business, so you get to decide!   Action Beats Avoiding: Don't hide from problems – tackle them!   And the best advice I can give you today… Keep Going! You're doing great. Stay positive, keep learning, and make it happen!   "The experience of resistance strengthens the architecture of our character enough to hold the weight of our success." -Megan Miller Need more? Join me and our supportive community of retailers in my Retailer's Inner Circle! There is so much to love about the Inner Circle: access to countless masterclasses on everything from inventory management to money matters, a supportive community of likeminded retailers to bounce ideas off of, a monthly playbook to track your progress and help you plan your events and promotions, and so much more. Check it out HERE.   Not ready to join but want to purchase the stand-alone Foot Traffic Made Simple masterclass? You can purchase it on demand HERE.   Most impactful: Join the small group 6-Week Sales and Marketing Accelerator course. We start in April! More information HERE.   Related podcasts we think you'll like:  Episode 147: How to Reframe Your Mindset on Competition Episode 225: Practicing Self-Care While Running a Retail Business Episode 246: Relationships are Rocket Fuel About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

How do you cultivate a retail business that nurtures both customers and community? Liz Ferreira, owner of The Sweet Bay Shop, shares her journey of taking over her mother's store and shaping it into a space that brings joy—both through plants and meaningful relationships.  In this episode, Liz dives into the privilege of retail, the power of understanding your market, and how she balances family life with running a successful business. Whether you're a retailer, plant lover, or entrepreneur, there's something to learn from her story.  [2:40] Liz's journey into retail  [3:40] How houseplants bring small moments of joy  [5:44] Why retail is more than just selling—it's a privilege  [6:41] Lessons from taking over a family business  [10:00] How The Sweet Bay Shop connects with customers  [11:37] The importance of understanding your market  [13:50] Balancing family life with running a business  Join the Rooted in Retail Facebook Group to continue the conversation Get your ticket to EVOLVE 2025 - $200 off when you use the code rooted Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!

Discover how True Classic built a billion-dollar apparel brand through content marketing, Facebook ads, and comedy-driven creative that converts.Watch on Shopify Masters's YouTube channel here. For more on True Classic and show notes, click here. 

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Are you ready to simplify your marketing strategy and boost your retail sales? Join me and a small group of driven retail business owners for my 6-week, hands-on program: The Sales and Marketing Accelerator! Each week, you'll receive a short video with an actionable tip followed by a live, interactive strategy group coaching session. We'll work together to create a simple, repeatable marketing plan tailored to your business. No fluff, no wasted time—just practical strategies you can implement right now. Spots are limited, and we start on April 23rd. Join us!   In This Episode:    Hospitality isn't just being nice to your customers. It's about genuinely caring for others and in retail, it starts with your team!   Join me and my guest expert Stephanie Miller Vincent as we chat about bringing hospitality back to its roots: caring about others. Stephanie has worked in hospitality in the US and in Canada for years. She now runs her own business, SMillerVision, where the goal is to help her clients empower their employees, leading to increased satisfaction for the employees and guests alike, company growth, and increased revenue. Win win win!   “Hospitality is not an industry. It is the core of who you are and how you take care of people.” -Stephanie Miller Vincent   In this episode, you'll learn at its core what “hospitality” means and what we mean when we say “you can't run a business from a checklist!”    Key Takeaways: You must lead your staff by example. The days of telling staff “because I said so” are over! Your staff needs to understand the vision of your retail business and why exuding high levels of hospitality to their customers/guests matters Being an “employer of choice” isn't always all about money. Have in-person conversations with your staff to find out why they work for you: what your strengths as an employer are, what they might change, what might make them leave. Think about your team the same way you would think about your customers. The “Peak-End Rule”: people remember an experience based on how they felt at its peak and at its end, rather than a sum of every detail of the experience. The “Third Place”: people are craving a “third place” beyond home and work. How can you make your shop that place for them - and how does hospitality fit in? Need more? Join me and our supportive community of retailers in my Retailer's Inner Circle! March is the PERFECT time to join - Coaching Week starts in one week from today! Every day next week we will meet for group coaching. This only happens once a year so don't miss it. On top of that, you'll get a monthly marketing and operations playbook, monthly group coaching, countless on-demand masterclasses and access to a vibrant community of retailers like you - and so much more. Check it out HERE.   Not ready to join but want to purchase the stand-alone Foot Traffic Made Simple masterclass? You can purchase it on demand HERE.   Most impactful: Join the small group 6-Week Sales and Marketing Accelerator course. We start in April! More information HERE.   Related podcasts we think you'll like:  Episode 243: Behind the Counter: Creating Customer Joy in Retail with Kim Williams of The Polka Dot Press Episode 244: Behind the Counter: From E-Commerce to Brick and Mortar with Chris Waddy   About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community Free resources for shop owners   Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful to you! Thank you!  

Join the Rooted in Retail Mastermind: Resilient Together--In this episode of Rooted in Retail, we dive into what it takes to build a million-dollar store. Our returning guest Heidi Hardman shares how being obsessed with your products and truly understanding your customers can set you apart. Learn how to overcome challenges, become “15-mile famous,” and create a thriving retail business that keeps customers coming back. [2:25] The journey to building a million-dollar store  [6:47] Why obsession with products and customer needs is key  [7:54] How to push through challenges when scaling to seven figures  [15:18] Strategies to become 15-mile famous  [20:23] The importance of truly understanding your customers  ---Get all of the resources in our show notes - https://rootedinretail.com/episodes/the-secret-to-building-a-million-dollar-retail-business-with-heidi-hardman/Join the Rooted in Retail Facebook Group to continue the conversation Get your ticket to EVOLVE 2025 - $200 off when you use the code rooted Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!

Join the Rooted in Retail Mastermind: Resilient Together--It's a special episode as Rooted in Retail celebrates its 2nd anniversary! Joining us is Ginny Carosso from Port Gamble General Store, a seasoned retail expert with a degree in Retail Business and extensive experience in curating product assortments. Ginny shares her insights on understanding customers, gathering data, and creating a brand experience that feels like home. Plus, we dive into the balance between physical and online stores in today's tech-driven world. Be sure to check out! [3:36] Ginny's journey in retail[6:32] Why knowing your customers is critical for success[10:12] Simple, effective ways to gather insights[11:11] Using customer insights to curate space & atmosphere[17:55] Building brands that feel like friends[20:45] Balancing a physical and online store[32:48] Don't forget about your customer's experience---Get all of the resources in our show notes - https://rootedinretail.com/episodes/mastering-retail-curation-customer-insights-with-ginny-carosso/Join the Rooted in Retail Facebook Group to continue the conversation Get your ticket to EVOLVE 2025 - $200 off when you use the code rooted Join our newsletter for all the latest marketing news for retailers Show off your super fandom by getting your Rooted in Retail Merch!

Send us a textBuilding a Sustainable and Ethical Homewares Brand: An Interview with Nareen Holloway from Marmoset FoundIn this episode I interview Nareen Holloway, the founder of the homewares company Marmoset Found. Nareen shares her journey from working in streetwear retail to creating a sustainable homewares brand known for its long-lasting ceramics and glassware. The discussion covers the challenges and risks she faced, including finding ethical manufacturers, evolving her product line, and managing logistics. Nareen also provides insights into her marketing strategies, the importance of beautiful imagery, and balancing work-life harmony. This episode offers valuable advice for anyone looking to turn their creative passion into a successful business.00:00 Introduction to the Lotco Business Podcast00:32 Special Guest: Noreen Holloway from Marmoset Found02:02 Founding Marmoset Found: The Journey Begins04:04 Navigating Manufacturing and Early Challenges05:13 Scaling Up: From Small Orders to Big Risks06:57 Warehouse Evolution and Stock Management10:14 Marketing Strategies and Trade Fairs12:27 Team Dynamics and Operational Efficiency15:03 Marketing and Customer Engagement17:57 Challenges and Opportunities in Business20:48 Setting Up Wholesale Pricing22:42 Balancing Family and Business27:32 Dealing with Copycats29:55 Finding Inspiration31:21 Starting a Brand32:54 The Value of Wholesale34:37 Supporting Wholesale Customers37:22 Conclusion and Contact InformationSupport the showI'm Mel Robbins! from @thelotco Want a Roadmap to Building a Profitable Product Business head here for directions! Looking for ongoing support to grow your brand and sell more of your product? Join the Product Business Growth Club here. Find more details at https://www.thelotco.com.au/Business Coach for product-based businesses. Teaching creative business women how to build a scalable and profitable million-dollar product business whether a physical Retail store or Brand.Over 25 years as a Retail and Wholesale Strategist (Sales and Marketing for Brands).Grab my 8 step checklist on building a profitable product business.

  Unleash your sales potential in 2025 with a tailor-made retail sales plan! Join the 5-day challenge - 10th - 14th February 2025 inside the Resilient Retail Club Membership! ------- Do you have a plan for the year? If not, you're not alone. A lot of planning-your-year advice out there is geared toward service businesses that often suggest December as the time to plan, right when retailers are focused on the holiday rush.   That's why I believe January and February are actually the perfect months to take a step back and plan ahead for the year. If you're ready to get organized and take charge of your business in 2025, you're in the right place.   If you've felt like you've been reacting to problems instead of planning for success, this episode is for you. We'll explore why setting goals is so important, how it can help guide your business, and I'll share some practical tips for setting goals that are achievable and meaningful for the year ahead.   [00:00] Q1 is the best time to plan in retail [02:15] Why we need goals [04:39] Four mistakes we often make when setting goals [10:16] How to create goals that lead to success [12:39] Goal-setting without the overwhelm [15:03] Action steps for planning your 2025 goals   Resources: 5-Day Plan Your Sales Challenge

In this episode of Small Business School! Today, I'm diving into a question from our community: is brick and mortar still worth it? I don't think brick and mortar is dead, but as with everything in your small business, it's important to consider the pros and cons intentionally. In this episode I'll break down what I see happening with in-person spaces, why human connection is key, and how to decide if a physical location is right for you!Key topics covered:Why human connection might lead to a resurgence of in-person businesses despite the rise of AI and automation.The financial pros and cons of operating a brick-and-mortar location versus going online.Creative alternatives to full-time physical spaces.How to evaluate your business needs and strategically decide whether to open or move away from a physical space.It's all about testing and tracking and finding what works for your business and your customers. Whether you're considering going fully online, staying physical, or finding a hybrid model, thoughtful strategy and data driven decision are key to making it work!Mentioned In Episode:This Mother Means BusinessStaci's Links:Instagram. Website.The School for Small Business Podcast is a proud member of the Female Alliance Media. To learn more about Female Alliance Media and how they are elevating female voices or how they can support your show, visit femalealliancemedia.ca.Head over to my website https://www.stacimillard.com/ to grab your FREE copy of my Profit Playbook and receive 30 innovative ways you can add more profit to your business AND the first step towards implementing these ideas in your business!

Podcast guest Varun Arora http://bizwhiz.co.nz/ Chapters 00:00 Assessing the Right Business to Buy 06:04 Conducting Due Diligence 11:48 Identifying Financial Discrepancies 17:58 Understanding Hospitality Business Metrics 24:59 Benchmarking Costs in Hospitality 30:36 Valuing Hospitality Businesses 34:08 The Importance of Due Diligence 38:24 Navigating the Offer Process 42:11 Post-Purchase Integration and Support 46:26 Challenges in the Hospitality Sector

An EXTRAORDINARY conversation on leadershipLaden with Sparkling Easter Eggs of WisdomYou'll never find these in a-gimpy-bore-you-to-death-business-book.Osh is an wonderful storytellerWe recorded the poddy in the infamous Green Room.The Green Room hides behind the bar, where punters clamour, chinwag and pine-for-pintsIt's sacred. sacrosanctSplashed with art.Sensory overload.At night, it morphs into every texture, shade and flavour of raucous fun.If you're curious about some of the artwork discussed in the back half of this conversation...Deffo recommend watching this in Youtube in 4K.ON THE MENU:Your Job as a Leader is to “take away the silent interferences”: 1% alone doesn't make the difference, when 1% difference add upThe Devonshire 3 Week Waiting List Secret to create Happy customers: Happiness is Reality - ExpectationsWhy More Publicans Should Think and Act Like Stormzy after GlastonburyWhy Service is Black and White, and Hospitality is ColourWhy “Hospitality” is an AWFUL name and Needs a Rebrand “…we're in the business of looking after people”Danny Meyer's “Salt Shaker Principle” vs. Osh's “Point North” Leadership PrincipleThe Devonshire Value For Time vs. Value For Money RuleWhy The Devonshire THINK like Retail Business “your product is a memorable experience that can be traded as a story”.The Devonshire No Shots Rule + Bottom Up Leadership.. “Great Ideas Come From a Single Place, Not a Committee”Daniel Khaneman Behavioural Economics: The Peak End Rule + Always Bring The Card Machine With BillWhy The Devonshire have a Secret Medicine Cabinet to Keep Customers SweetThe Legend of Sujan: ALWAYS Explain as leaders WHY we are doing somethingWhy 1% Improvement Doesn't Take Away from Enjoyment “Solving Problems is Cathartic” ==============================================

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Join me for a 4-hour intensive January Retail Reset on January 14th! This is a small workshop where we will be laser-focusing on your business. Feel like you might need to revisit your goals and get clear on what you need to do in 2025? Join me! All of the details are here.    If you are dreading making a plan for your retail shop in 2025, I have something for you: Design Your Best Retail Year Ever is available for purchase as a stand-alone workshop (or free for you if you are a member of The Retailer's Inner Circle program)!    This workshop has been named a favorite by so many of my clients. It's truly an invaluable resource that every retail shop owner can use - whether you love to plan or dread it. Grab it today, or join the Retailer's Inner Circle and it's included in your membership - along with a “pantry” full of other masterclasses and resources for you to grab when you need them.    The 6 Areas You Should Focus on This Year Building a stable foundation: There are three pieces to business stability: (1) business viability/profitability (2) your customers and their changing needs (3) you and your team Embracing retail excellence: Mediocrity is not going to cut it in 2025. “Excellence” doesn't mean luxury, it means paying attention to details in all aspects of your business. “If coming to my shop today wasn't the best thing our customer did, then we haven't done our job.” -Cindy Boissonneault, Poco Inspired Earning your customers' loyalty: Your customers want to be seen and understood. What strategies do you have in place to create customers for life? Be a superhero in your community: How can you be a town cheerleader, connector, and community advocate? Exude confident leadership: Believe in what you are creating. What are you spending your CEO time on? Visibility is key: Position your brand to be seen as the “go-to.” Can your customers shop online? Are there revenue streams you can add? Related podcasts we think you'll like:  Episode 221: How to Raise the Bar on Excellence in Retail with Guest Expert Jeffrey Shaw Episode 237: Retailer Success Series: Cindy's Journey to Building a Thriving Bead Store Episodes 198-200: Stop Hiding and Be Known: Retailer's Visibility Series Parts 1-3 About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Free resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In "Build Native," hosted by Benjamin Gottlieb, we highlight the journeys of inspiring Indigenous entrepreneurs who are building businesses that drive positive social change. Join us as we speak with the founders of 4Kinship, Eighth Generation, Snotty Nose Rez Kids, and Here's To You to explore what it means to be a creative entrepreneur, uplift one's community, and gain recognition from international media outlets.Tune in Thursdays on our YouTube channel or your favorite podcast platform to discover how these trailblazers are realizing their dreams and empowering their communities. Entrepreneurship is for everyone—join us and be inspired by their incredible journeys!

Tobi Lütke, the founder of Shopify, started his journey over 20 years ago with a simple dream: to sell snowboards online. He wanted to combine his passions for snowboarding and technology to build a thriving online business. But the road to his first sale was filled with unexpected bumps, from wrestling with code to sending notarized copies of his passport to Utah just to accept credit card payments.Inspired by these challenges, Tobi decided to make starting a business easier for everyone. In this intimate interview, he sits down with Shopify Masters to reflect on the past 20 years of entrepreneurship and shares what it takes for new founders to succeed in today's market.

My name is Evan, I own a crafting company called Scorch Marker and I coach people that sell products. I can teach you how to make videos just like me so you can sell more products. (sponsored) Get a business bank account with Relay: https://lets.bankwithrelay.com/vanader/ Try my program for $1 for a limited time: https://vanader.samcart.com/products/the-accelerator-trial-1/ If you want to chat, DM me on Instagram @vanadergrowth https://www.instagram.com/vanadergrowth/ Disclosure: Relay is a financial technology company, not a bank. Banking services and FDIC insurance are provided through Thread Bank, Member FDIC. The Relay Visa® Debit Card is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa® debit cards are accepted.

In this episode, Vivien Bohme, founder and CEO of Bohme, shares her inspiring journey from growing up in an immigrant household to building a successful fashion retail brand. She reflects on how early responsibilities shaped her entrepreneurial mindset, including advocating for her family and managing household logistics at a young age. Vivien discusses the challenges and strategies behind Bohme's growth, including navigating store design, maintaining brand relevance, and fostering talent within her organization.    

Jon Straub Discusses Selling His Memphis Retail Business to America's Floor Source by Floor Focus Magazine

My name is Evan, I own a crafting company called Scorch Marker and I coach people that sell products. I can teach you how to make videos just like me so you can sell more products. (sponsored) Get a business bank account with Relay: https://lets.bankwithrelay.com/vanader/ Try my program for $1 for a limited time: https://vanader.samcart.com/products/the-accelerator-trial-1/ If you want to chat, DM me on Instagram @vanadergrowth https://www.instagram.com/vanadergrowth/ Disclosure: Relay is a financial technology company, not a bank. Banking services and FDIC insurance are provided through Thread Bank, Member FDIC. The Relay Visa® Debit Card is issued by Thread Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa® debit cards are accepted.

A LOT has happened in my world since we were last connected, as I'm certain has been the case for you too. It feels natural to share the momentous moments of the last 18 months (give or take) since I was generously sharing with you. A reintroduction to the familiar ears and a big 'hello, this is me' if you've just found my work. Any great change in life comes with many growing pains, big learnings and of course letting go of a whole lot, all of which were the medicine of 2023. In this episode I fill in the gaps from when I was last here up until Nov/Dec 2023. From moving interstate, to purchasing an online business that later became a retail store, to moving house and our life in Byron, I share it all here. Laced with sweet lessons and bountiful gifts, 2023 was *monumental* in forging a new path for myself and my family. Be sure to stop back tomorrow (if you're listening in real time) for part two episode 96 where I bring you right up to now. To add a deeper layer and for the video montage of this episode, come on over to Substack (a blog like platform for writers) where I give you a deeper look into life. While you're here, tap subscribe/follow on your favourite listening platform, I'm grateful for your ongoing support. Find more on this episode and connect with Kate here.

If you want to grow your e-commerce or retail sales–or you happen to be a cigar lover–this episode is for you! David Garofalo is the owner of Two Guys Smoke Shop, the largest independently owned and operated cigar retailer in the world. He's also the host of The Cigar Authority Podcast and author of the book David vs. Goliath: How to Compete and Beat the Online Giant. David's other business ventures include 21 Podcast Café, where he helps promote and market other small businesses, and United Cigar, a B2B cigar wholesaler and U.S. Distributor.  A Business Built to Last David founded Two Guys Smoke Shop in 1985 and now has three generations of family who work with him. Aside from their brick-and-mortar locations, they also run a thriving e-commerce business.  Google and Facebook have made it difficult to run cigar advertisements, so David turned to podcasting. Over a decade later, The Cigar Authority is the longest-running and most listened-to cigar podcast in the world. It also grew their online sales exponentially–which saved the company during COVID-19.  Having survived both the pandemic and the 2008 recession, David's mission is to pay it forward by helping other retailers survive tough times. Stand Out From the Crowd David's biggest piece of advice for business owners is not to copy other brands. Find your own thing, whether it's your customer experience, a new marketing angle, or the products you offer. When each business is unique, there's room for everyone. Another way to stand out from competitors is through great customer service. These days, quality service is rare, and people remember a positive experience–especially in retail. Online retailers can offer better pricing, free shipping, and the convenience factor, so you need to provide something they can't: human connection. Give people an experience to remember when they come into your store. Enjoy this episode with entrepreneur David Garofalo… Soundbytes 26:32-26:48 “I started podcasting in 2010. Those were the days I had to show people, ‘Here's what a podcast is'. No one knew what it was. I did that to help my brick-and-mortar retail, but what it really did was help my online sales.” 32:41-33:20 “I went right to work, I didn't go to college. I was actually pretty bad in school also. I was a C-D student. I tried, it was always A for effort but I couldn't take a test well. I got into the cigar business, I became an expert as fast as I possibly could. That little cigar boom I told you about happened. And I got a call one day from Harvard University…and they said, ‘We'd like you as a speaker at Harvard University. I said, ‘You've got to be kidding me.'” 40:32-40:56 “Don't try to be me. Don't try to do that, because you're not going to be as good at being me as I am. So figure out another way to do it. There can be all kinds of restaurants down the street, they all make it. But if one is doing the exact same thing as the other, they can either split the business or one gets the crumbs from the other. You just can't do it, so come up with your own thing.” Quotes “You need to love what you do and be passionate about it, especially as a salesperson.”  “I didn't go to college. I was actually pretty bad in school...but I got into the cigar business, I became an expert as fast as I possibly could. And I got a call one day from Harvard University…and they said, ‘We'd like you as a speaker at Harvard University.'” “I'm going to help other retailers for the rest of my life. Because I've gone through tough times like everybody else has.” “Do something different. Make a splash.” “The people that say, ‘Dave you're very lucky,' don't know me. They don't know how hard I worked. Because luck had nothing to do with it. The harder I worked, the luckier I got.” Links mentioned in this episode: Visit David's website: http://DavidGarofalo.com  2 Guys Cigars: http://2GuysCigars.com  The Cigar Authority:  https://thecigarauthority.com David vs. Goliath: How to Compete and Beat the Online Giant: https://store.bookbaby.com/bookshop/book/index.aspx?bookURL=David-vs-Goliath&b=c_bu-bu-bl   

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Are you thinking of selling or expanding your retail business? Think that's not for you? Never say never! Either way, it's important to prepare for the unexpected - and that's exactly what we'll be discussing in this episode. We need to be building brands that are sellable. As a retail coach, I've helped countless retailers through these phases. I've identified four critical areas you need to review to ensure your business is in top shape for opportunities as they arise. Key Takeaways: The 4 Key Areas for Growth-Ready Retail Businesses: Solid Systems Document operational processes (think recipe cards for everything!) Create living documents for your team to reference Ensure systems can be scaled to a new location Financial Health Keep organized, clean books—no messy finances Use tools like QuickBooks or Xero Make sure your business is profitable and cash flow is clear Brand Strength & Reputation Consistently deliver on your brand promise Monitor your reputation in the community and online Conduct regular brand audits Email List Grow and nurture your email list—it's an asset you own Don't rely solely on social media for customer connections Are your wheels turning? What's on your to-do list after listening to this episode? Where can you improve your sell-ability? Let's continue the conversation in my DMs on Instagram (@wendybatten.biz) or join my email list! Related podcasts we think you'll like:  Episode 89: Money Talk & Mindset with Profits First Coach April Stroink Episode 118: How To Create Loyalty and Amazing Customer Experiences with Guest Expert & Author Shep Hyken Episode 183: Fine Tuning Your Retail Business Operations with Business Strategist Gwen Bortner About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Free resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

Peter Maldonado and Rashid Ali launched Chomps to fill a need of their own. Six years later, they developed an analytics and feedback strategy that allowed them to earn $20 million in revenue the first year they quit their day jobs. For more on Chomps and show notes click here. 

Retail is evolving faster than ever before, and the traditional "buy and sell" model might not be enough to thrive in the future. In this episode, we're continuing our exploration of new business models that will reshape the retail landscape by 2030. From retail media networks to resale programs, we'll break down the innovative strategies that retailers are using to unlock new revenue streams and deliver value. If you want to understand how to stay ahead of the competition and ensure your retail business is future-proof, you won't want to miss this episode. Listen to this episode of the Retail Transformation Show and:Discover the growing power of retail media networks and how they're transforming retailers into media companies.Learn how Retail as a Service can unlock new revenue streams by offering retail capability and expertise to other businesses.Explore how resale models are helping retailers leverage sustainability to drive profits and connect with eco-conscious consumers.Understand the business model which holds massive value and shouldn't be ignored.Show notes are at www.obandco.uk/311.

Wondering how can enhancing customer experience lead to exponential growth in your retail business?In this episode of 7-8 Figure Special Series I interviewed Youssef Botros.Although Youssef didn't initially have a clear idea of his future career, he always knew he was destined to make a positive impact on the world. Throughout his extensive career in retail, Youssef consistently excelled by developing a passion for training, self-development, and creating efficient systems to deliver consistent results in both sales and operations. His first significant opportunity to showcase these skills came when he was appointed General Manager for a WIND Mobile franchise. Over three years, he successfully opened seven locations, establishing one of the top franchise operations in Canada.After building a thriving retail operation, Youssef decided to pivot and moved to Montreal to pursue a career in financial planning. However, fate had other plans. A chance encounter with his former boss led to a proposal to revolutionize the smartphone repair industry in Canada by reinventing the customer experience. Seizing the opportunity, Youssef joined Mobile Klinik Professional Smartphone Repair in May 2015 as Employee #1. During his tenure, he developed the company's processes, in-store systems, and led the Training and Development department, supporting both new and existing stores.In just six years, Youssef played a key role in expanding Mobile Klinik to over 90 locations, making it the largest and most trusted smartphone repair chain in Canada. In 2020, Telus acquired the business for $165 million, marking the pinnacle of Youssef's career.However, while Youssef was celebrating the success of Mobile Klinik, the COVID-19 pandemic presented significant challenges for many business owners around him. Witnessing these struggles, Youssef felt a strong desire to use his expertise to help others overcome obstacles and grow their businesses. This realization led him to establish GRND Consulting, a company dedicated to helping business owners scale their operations into multi-location brands by focusing on purpose, passion, and process.Learn how to leverage customer experience to drive your retail brand forward. Check this out!Show Links:Youssef Botros on LinkedIn: https://www.linkedin.com/in/youssefbotros/GRND Consulting Website: https://grndconsulting.ca/Book a call with Michelle: https://go.appointmentcore.com/book/IcFD4cGJoin our Facebook group for business owners to get help or help other business owners!The Business Ownership Group - Secrets to Scaling: https://www.facebook.com/groups/businessownershipsecretstoscalingLooking to scale your business? Get free gifts here to help you on your way: https://www.awarenessstrategies.com/

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Looking for a retail survival guide for the Holidays? I've got you! My Holiday Success Bootcamp is truly all you need to rock the 4th quarter in your retail business. And the best news is you can purchase it as a stand-alone masterclass this year! Don't wing it this holiday season! Grab it here!   The Holiday Success Bootcamp got a glow-up in 2024! In addition to the 5 masterclass sessions, the program also includes: A list of curated ideas (that we know work!) for promotional events for every holiday/celebration from October through January 6 editable email templates every retailer should send between Black Friday and New Year's Day Holiday gift certificate templates Social media prompts and editable Q4 Canva graphics that make scheduling posts for the holidays EASY …and so much more!   In This Episode:    Happy September! Did you know September is Self-Care Awareness Month? Well, it is - so let's talk about it. As I'm sure you know by now, running a retail business is rewarding, but it can also be overwhelming. This episode of the Creative Shop Talk Podcast focuses on self-care for retail shop owners.   As retail shop owners, we must remember that self-care isn't selfish at all.   It's SO important to avoid burnout in your retail business. So let's talk about being the CEO of your life, not just your business.  Some points discussed in this episode: Self-Care Awareness Month: This is the perfect time to step back and decide what self-care means for you and what works to help you feel cared for in your personal life and in your biz Your life needs you: I chat about checking in on different areas of your life and why you need to prioritize them. Health and Energy: Focus on your health by optimizing sleep, movement, and nutrition. Small improvements in these areas lead to greater energy, which fuels your business. Mental Health: Be mindful of stress and anxiety. Recognize the signs of overworking, and take steps to relax, such as reducing screen time and practicing mindfulness.  Set Boundaries: Learn to say “no” to things that drain your energy and be clear about your goals. When you are planned out and clear about your priorities, it's easier to manage the day-to-day.  People: Surround yourself with people who lift you up. Be intentional about being in the room with people who have a solution mindset, not a complaint mindset, those who give you energy, not take it.  Hobbies and Joy: Rediscover hobbies and activities that make you happy. (Yes, you need to make time for fun and joy). This doesn't just benefit you—it helps everyone around you. "Pay attention to the tension. We unintentionally ignore some areas of our lives unless we're being intentional. So, what do you need to feel alive and thrive?" - Wendy Batten When you take care of yourself, you can show up stronger for your business and your loved ones. So tell me: what does self-care look like for you? What are your best tips? And remember: running a retail business doesn't have to be so hard - and you don't have to do it alone! The Inner Circle is always open and full of like-minded retailers who've been where you are. And the masterclasses will have you thinking about your business in ways you haven't before. See you inside!  "The world belongs to the energetic." – Ralph Waldo Emerson   Ready to Level Up? Join The Retailer's Inner Circle.  Here's everything you need to know about the Retailer's Inner Circle. You'll have access to countless Masterclasses including Foot Traffic Made Simple, Shop Standards, Money Matters, and so many others. Plus, you'll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. And Q4 is coming! We've got your back. You don't have to do retail alone! Related podcasts we think you'll like:  Episode 106: Multi-Passionate Jo Packham and the Creative Business Journey Episode 185: Avoid Burnout with Guest Expert Dr. Ashley Margeson About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Free resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

With thin margins and fierce competition, sticking to the classic business model might not be viable enough to ensure future success. The next wave of retail profits will likely come from innovative and disruptive business models that go beyond the traditional "buy and sell" approach to wholesale and retail. In this episode, we're exploring some of the most promising avenues that retailers should consider. Whether you're looking to integrate services, adopt a subscription model, or even launch your own brand, this episode will equip you with insights to stay ahead of the curve and redefine what success looks like in the future of retail. Listen to this podcast episode to:Discover what defines a new business model and why simply expanding your product line isn't enough.Explore new revenue and value opportunities by moving up the supply chain, offering services, or implementing subscription models.Learn from live examples of retailers who have tried and tested these new business models. Show notes are at www.obandco.uk/310.

In this Greatest Hits episode, Lauren is accompanied by Cole Atkinson. Cole is a Senior Product Manager at Shopify, a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. In the episode, Lauren and Cole discuss ways to create lifelong customers, why it's important to treat your customers in the right way, and how companies should approach retention on an international scale.

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   July is winding down and Member Appreciation Month is coming to a close in the Retailer's Inner Circle but we are just warming up to prepping for the Holidays. Our amped-up Holiday Bootcamp is launching in August! In addition to the 5 part masterclass, we've added promotional guides with creative and fun ideas to get buying customers in your shop in Q4. We've got editable social media graphics so the work is done for you - all you have to do is hit the schedule button! Q4 is coming and we've done the planning for you. Q4 doesn't have to be hard!    So much more is happening inside the Inner Circle - trust me you don't want to miss it. You don't have to run your retail business alone. Join us today!   In keeping with our celebration of our members all of July in the Inner Circle, we're highlighting some of our favorite past interviews with Inner Circle retailer members! These retailer interviews are some of our most popular episodes and what you all are telling us you want more of. This week we are going all the way back to Episode 149 with Susan Mocker and Devon Cretella of Extending Grace in Hubbard, Ohio. Let's dive in! Show Notes  As a retail coach, I often get asked my thoughts on going into business with friends and honestly, I have seen it succeed and I've seen it go sideways. Today, we are going to share a great success story of a retail partnership. Meet Retailer Inner Circle members Susan Mocker and Devon Cretella, owners of Extending Grace, a home decor shop in Hubbard, Ohio. They are sharing partnership advice and what worked for them and how two friends turned a shared creative hobby into a successful retail business partnership.   Susan and Devon will tell us what has worked for them in business, including a yearly planning retreat they take together and how they've balanced work and life. They'll also give us their best advice on going into business with friends.   “Plan it, but write it in pencil because business is flexible.”   Whether or not you are considering joining a partnership, there is something for every retail shop owner in this episode. I hope you enjoy this conversation as much as I did!  About Susan and Devon: Susan Mocker and Devon Cretella are the co-owners of Extending Grace in Hubbard, Ohio. Friends since the 90's, we opened the store in 2016. Both of us love all things vintage & creative, and our store reflects that. Customers experience a home décor shop with a focus on antiques, vintage, DIY, and the work of local artists and collectors. We love hanging out with our customers and neighbors during workshops, events, and community projects.   You can find them on Instagram, Facebook, and on their CommentSold Webstore. Related podcasts we think you'll like: Episode 122 - CEO Mindset and Community with Sylvia Davis Episode 129 - Retailer Success Series: Community Attract Strategy with Inner Circle Member Michelle Emmons Episode 179: Retailer Success Series: Jess Gebauer on Using Unique Marketing & Sales Strategies Ready to Level Up? Join The Retailer's Inner Circle.  Here's everything you need to know about the Retailer's Inner Circle. You'll have access to countless Masterclasses including Foot Traffic Made Simple, Shop Standards, Money Matters, and so many others. Plus, you'll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. And Q4 is coming! We've got your back. You don't have to do retail alone!   About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Free resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

What will be the role of augmented reality in retailing? What is the potential for the convergence of hospitality and retailing? What about the potential for repurposing office buildings to alternative retail uses? These are among the topics I discussed with CJ Follini, a professor at the Shack Institute of Real Estate at NYU, where he teaches about REITs, commercial real estate investment, and real estate capital markets. (07/2024)

What will be the role of augmented reality in retailing? What is the potential for the convergence of hospitality and retailing? What about the potential for repurposing office buildings to alternative retail uses? These are among the topics I discussed with CJ Follini, a professor at the Shack Institute of Real Estate at NYU, where he teaches about REITs, commercial real estate investment, and real estate capital markets. (07/2024)

What if you could turn your passion into a thriving retail business? Join me, Luke Henry, as I guide you through the essentials of starting your own venture on this special solo episode of the Main Street Reimagined podcast. We revisit crucial insights from our first three episodes, highlighting the Japanese concept of Ikigai—a harmonious blend of what you love, what the world needs, what you excel at, and what you can be paid for. Learn the foundational elements of a successful business plan, including pinpointing your target customer, defining your unique product, and crafting an effective marketing strategy. Discover invaluable resources like business plan competitions and the Small Business Development Center (SBDC) to help you secure funding and bring your vision to life.But that's not all—taking a step beyond planning, we delve into the practicality of testing your product. Learn how to leverage low-risk environments such as craft shows and pop-up shops to gather essential feedback and refine your concept before making significant investments. Understand the deeper motivations behind customer purchases and the importance of continuous self-education through various resources and visits to similar businesses. Finally, we underscore the vital role of community support in revitalizing small-town downtowns, especially across Ohio and beyond. Your participation and shared belief in this mission can spark growth and innovation in these cherished local areas. Thank you for being an integral part of our community and for your unwavering support in fostering positive change.Main Street Reimagined:Facebook: facebook.com/MainStreetReimaginedThe Main Street Reimagined Podcast, Watch on YouTube: https://www.youtube.com/playlist?list=PLqfkmF5bRH0od1d3iiYKs3oEn_gvMYk7NHenry Development Group: Facebook: facebook.com/henrydevelopmentgroupWebsite: www.henrydevelopmentgroup.comDeveloping News Newsletter: https://mailchi.mp/33110524eb5c/developing-news  Luke Henry: LinkedIn: linkedin.com/luhenryFacebook: facebook.com/luke.henry.148#MainStreetReimagined#DreamersAndDoers#SmallBusinessJourney#CommunityChangeMakers#EntrepreneurInspiration#RetailSuccess#DowntownRevitalization#SmallBizStories#ShopLocal#MarionOhio#BusinessDreams#WomenInBusiness#RetailChallenges#SupportLocal#DowntownRenewal#BehindTheScenes#RetailEntrepreneurs#CreativeBusiness#BusinessGrowth#RetailStrategies

On this special episode of Openwork, we discuss Hodinkee's recent announcement that they're shutting down their retail business – with the exception of limited editions – to refocus on editorial. This is big news that touched off an immediate and widespread response within the watch community. It also has significant implications for the watch industry at large, reshaping Hodinkee's role within it and more broadly putting magnifying glass on the turbulent landscape of both watch media and retail. Links: Announcement from Ben Clymer (founder of Hodinkee): https://www.hodinkee.com/articles/a-note-on-the-future-of-hodinkee Wall Street Journal "They Built a $100 Million Watch Empire. Then the Market Tanked." https://www.wsj.com/style/fashion/hodinkee-luxury-watches-ben-clymer-b4078322 Ben Clymer's réponse to Wall Street Journal: https://www.linkedin.com/posts/benjaminclymer_they-built-a-100-million-watch-empire-then-activity-7199372365619707904-H6CB/ Hosted by Asher Rapkin and Gabe Reilly, co-founders of Collective Horology, Openwork goes inside the watch industry. You can find us online at collectivehorology.com. To get in touch with suggestions, feedback or questions, email podcast@collectivehorology.com.

Abercrombie & Fitch CEO Fran Horowitz discusses her outlook on the future of retail business and their consumer behaviors. She spoke to Bloomberg's Matt Miller, Sonali Basak, and Katie Greifeld. See omnystudio.com/listener for privacy information.

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   Happy July! This month, we're celebrating our retailers in the Retailer's Inner Circle. It's Member Appreciation Month! We're hosting weekly giveaways (including private coaching sessions with me!), launching promotional guides and editable social media graphics, and so much more. It's not too late to join us - and NOW is the time.    You don't have to run your retail business alone! Join the Inner Circle today and get immediate access to countless Masterclasses on topics from merchandising to social media and our coveted monthly playbooks that break your month down for you into bite-sized pieces. You'll also have an opportunity to make peer-to-peer connections in our community with retailers who are facing the same questions and issues as you. Q4 is looming and our revamped Holiday Bootcamp also launches soon. Retail doesn't have to be so hard! Join us today!   In keeping with our celebration of our members, over the next few weeks on the podcast we'll be highlighting some of our favorite past interviews with Inner Circle retailer members! These retailer interviews are some of our most popular episodes and what you all are telling us you want more of. So this week we are going all the way back to Episode 120 with Louise McManus of Vischer Ferry General Store. Let's dive in!   In This Episode:  Inner Circle member Louise McManus has managed to find balance - a profitable and enjoyable shop, balanced with a great quality of life. She's here to share with us how that's possible!   Several years ago Louise McManus bought a house, built in 1856, in the historic Erie Canal hamlet and had a dream of creating a beautiful shop the community would love, and the rest is history!  This was a new venture for Louise, as she came from working in a bridal boutique and as a jewelry designer.    The Vischer Ferry General Store is both a café and a retail gift shop. Her journey as a retail shop owner has been one to watch not only because of her multiple buckets of revenue streams, but the atmosphere she has created for her customers - it truly is a destination shop!    I have watched her grow into a CEO who is flexible and knows how to think in the future. I know her journey will help yours as well. Take some notes, Louise is living her best life as a shop owner and is still in love with it all!   “It's my business, and it can be whatever I want it to be.” - Louise McManus   Ready to Level Up? Join The Retailer's Inner Circle.  Here's everything you need to know about the Retailer's Inner Circle. You'll have access to countless Masterclasses including Foot Traffic Made Simple, Shop Standards, Money Matters, and so many others. Plus, you'll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. Related podcasts we think you'll like:  Episode 129: Retailer Success Series: Community Attract Strategy with Michelle Emmons Episode 39: Retailer Success Series: How Jill Went from Hobbyist to Creative CEO About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Free resources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review on iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In this episode of “At Your Convenience,” Senior Editor Hannah Hammond talks to Chris Smith, president of McLane's retail business. Smith shares how he got to the role he's in today by being placed in a stretch opportunity—one he was put in before he was ready to help him grow in new areas. They also talk about how their Convenience-Store Women's (CSW) event power team is working on finding ways to reward and retain top performers in the industry. “At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

Joey Caldwell was appointed Senior Vice President for the Retail Business of GreenPoint Ag Holdings, LLC in November 2023, a strategic joint venture of leading agronomy providers in the southern United States. Previously, he served as Vice President and Region Director for GreenPoint Ag, LLC, and spent 26 years as the general manager of Tipton Farmers Cooperative. After successfully leading a merger into GreenPoint Ag in 2019, Joey continued his career with the company. He began as a manager trainee for Tennessee Farmers Cooperative, holding various roles in retail sales, operations, Crop Protection Procurement, and as a Field Agronomist. Joey holds a B.S. in Agriculture with Highest Honors from The University of Tennessee at Martin and was a member of Alpha Gamma Rho Fraternity. A former State FFA President and National Proficiency Award winner in Soil and Water Management, he is also active in his faith, serving children, youth, and special needs adults. Joey grew up on a diversified farm in Northwest Tennessee and now lives in Huntsville, AL with his wife Ann. He has two adult children, David and Christie.Jeff Blair was appointed President and CEO of GreenPoint Ag Holdings, LLC in August 2020, a strategic joint venture of agronomy leaders in the southern United States. Before GreenPoint Ag, he was President of the Plant Nutrient Group at The Andersons, managing over 700 employees and generating $650M in sales. Jeff also held leadership roles at Intrepid Potash and Orica USA, Inc. He currently serves on the Agricultural Retailers Association Board of Directors. With a commitment to the prosperity of American farmers, Jeff leads GreenPoint Ag's 1,000 employees across 10 states, focusing on safety, stewardship, customer focus, teamwork, and excellence. A former U.S. Army Captain in Special Forces and military intelligence, Jeff holds degrees from Princeton University and the University of Colorado School of Law. He lives in Huntsville, AL, with his wife Carrie and their three daughters.In this captivating episode of the Intentional Agribusiness Leader podcast, Mark sits down with Jeff Blair and Joey Caldwell from GreenPoint Ag, to delve into the intricacies of leadership in the agribusiness landscape. From internal challenges to operational strategies, the guests share their blueprint for fostering a cohesive culture and driving intentional leadership amongst their teams.Jeff and Joey discuss strategies for embedding deliberate and purposeful leadership at every level of the organization, from the executive suite to the frontline employees. They articulate the complexity involved in synthesizing individual location cultures into the overarching GreenPoint Ag. The episode offers insights into the guests' leadership philosophies, including the importance of vulnerability, mentorship, and having a consistent message across the organization.Key Takeaways:Leadership in agribusiness requires deliberate actions and clear communication to ensure values and objectives reach every tier of an organization.Cultivating a company culture involves balancing the uniqueness of local cultures with the overarching mission of the organization.Vulnerability and trust are foundational to effective leadership, influencing how leaders show up in their roles and engage with their teams.Both personal challenges and career hurdles, such as consolidating multiple entities or undergoing significant health scares, can deeply impact leadership styles.Continuous self-improvement, knowing when to delegate, and aligning with capable individuals are key to enhancing productivity and influence as a leader.Notable Quotes:"Leadership is both an art and a science. You have to be very, very deliberate about what you do and how you go about doing it." - Jeff Blair"You have to build a culture of leadership... you have to have individuals at each

Rate, Review, & Follow on Apple Podcasts In this episode of the Duct Tape Marketing Podcast, I interviewed Patton Gleason, the founder and CEO of Relay Goods. With over 20 years of experience in the outdoor and run specialty industry, Gleason has deep expertise in physical retail, e-commerce, logistics, and operations. Relay Goods offers industry-leading solutions that help brands and retailers maximize the value of excess surplus and returned inventory. Through his insights and experience, Gleason reveals the transformative potential of re-commerce for retail businesses, turning what was once considered a loss into a significant revenue stream, while effectively preventing waste.   Key Takeaways Patton Gleason, CEO of Relay Goods, emphasizes the role of the concept that is: re-commerce in modern retail, highlighting how businesses can effectively manage and profit from returned inventory. The process entails implementing smart inventory solutions and leveraging a specialized marketplace for high-quality returns. Retailers can now transform potential losses into substantial gains, as Gleason's insights underscore the importance of adopting a zero-waste supply chain approach, therefore minimizing waste and maximizing profitability. This episode provides valuable strategies for retailers and partners in defending their revenue and enhancing sustainability. More About Patton Gleason: Connect with Patton Gleason on LinkedIn - linkedin.com/in/pattongleason/ Visit his Website - relaygoods.com If you liked this episode please consider rating and reviewing the show. Click here - https://podcasts.apple.com/us/podcast/the-duct-tape-marketing-podcast/id78797836 scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode. Connect with John Jantsch on LinkedIn - linkedin.com/in/ducttapemarketing/ Stuck trying to figure out your marketing strategy? Get Your Free AI Prompts To Build A Marketing Strategy HERE - dtm.world/freeprompts  

With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  Looking for ideas and ways to grow your social media presence for your independent retail business?  Look no further than this conversation with business coach Brooke Riley. Brooke started her entrepreneurial career with a DIY/creative blog and website and is a great success story of how businesses can grow and pivot. Today, Brooke still runs her blog and has since added an online boutique and started a coaching community where she serves others and helps entrepreneurs grow their online presence. In this episode, I'm sharing our conversation about what she sees that's working right now in social media and retail business growth. Throughout the episode, we chat about: Some tips on going live The importance of video Why you need to personalize/humanization of your brand on your social accounts Hiring to your weakness Tips on working with your partner/spouse Why you need to stay connected with those you like to learn from (coaches, mentors, etc) There are quite a few golden nuggets of wisdom throughout this episode - even in the rapid fire round of questions (book recommendations and more!) So grab a pen and some paper, and let's dive in.  About Our Guest, Brooke Riley Brooke Riley is the CEO and Founder of Re-Fabbed, a DIY decorating and lifestyle website, and Re-Fabbed Boutique, an online women's boutique. She has maximized her social media presence to well over a million followers and offers online business coaching to teach entrepreneurs and aspiring business owners how to grow and maximize their online presence for profit. You can follow along with Brooke here: Facebook | Instagram | Blog | Store | Coaching Group    Ready to Level Up? Join The Retailer's Inner Circle.  Here's everything you need to know about the Retailer's Inner Circle. You'll have access to countless Masterclasses including Foot Traffic Made Simple, Shop Standards, Money Matters, and so many others. Plus, you'll have access to a private Facebook group where members can ask questions or share advice and their experiences of running a retail shop. Related podcasts we think you'll like:  Episode 142: How to Make Real Progress in Your Business with Guest Expert Richard Ralston Episode 160: Simplifying Social Media with Guest Expert Leanne Pressly Episode 191: Retail Growth Through Small Steps About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Free resources for shop owners    Hang out and connect with Wendy on IG  All of Wendy's programs and services for shop owners can be found HERE.

Nick Ambeliotis knows what it takes to turn a small business into a national brand. Born from a deep-rooted appreciation for fine foods, Nick founded Mediterra Cafe to satisfy his longtime passion and to provide a warm and inviting gathering space for Pittsburgh natives and visitors alike.  Mediterra is a wholesale production facility for artisan bread whose customers include Whole Foods, Trader Joe's, and the Ritz Carlton. Nick opened his first cafe location in June of 2018 with the mission of serving high-quality coffee, pastries, breakfast, and lunch, in addition to hard-to-find cheeses, charcuterie, and more. They've since grown to three locations but remained a family-owned and operated business. Spiritual Guidance Advice from spiritual elders has played an important part in Nick's business journey. It was during an elder consultation at his church that he first decided to open a bakery, specifically with a mission-driven lens. Mediterra gives away hundreds of loaves of bread every day. Their facility in Arizona also makes extra bread to be transported to families in need in Mexico.  All three cafe locations have grown to incredible financial success, averaging $1,000/ft in sales per day–but for Nick, faith always comes first. His primary goal is always to be a good steward of the wealth the company generates, which means giving back as much as possible and sharing the company with his family. Building an Industry-Leading Brand If you want to build an industry-leading company, Nick says three main factors contributed to Mediterra's success. The first was Nick's willingness to learn from experts in the field. He spent years gaining practical experience working for his father's retail business and later for specialty food importers, learning the ins and outs of the industry. Second, you need to understand your market. What do people want? At Mediterra, Nick was intentional about choosing cafe locations in neighborhoods with high foot traffic and disposable income; Mediterra sells handmade artisan bread, which means they need customers who appreciate premium products. They also started with a well-rounded list of product options to better understand which items were most popular. Lastly, it's critical to hire the right people. For his service team, Nick prefers artistic types who are engaging and truly love talking to customers all day. No matter what role you're filling, it's important to hire people who take pride in their work.  On the backend, Nick provides specific instructions to make sure the work is done to a high standard, but ultimately he lets his employees do their own thing–micromanaging doesn't help anyone. The result is that several of his employees have moved just to follow their jobs at new Mediterra locations. Running a Family Business Mediterra Cafe is a true family affair. Both of Nick's sons are involved, as well as his daughter-in-law. Everyone has a part to play but they respect each other's roles. At family gatherings, they follow an unspoken rule to limit business talk as much as possible.  Nick says the key to working well with his children has been to remember that they're not children anymore–they're adults, and he hired them to do a job they're good at. It's better to let them learn their own way of doing things.  Second or third-generation entrepreneurs act differently from first-generation founders–and that's okay. Your company will benefit from new ideas that each generation brings. Enjoy this episode with founder Nick Ambeliotis… Quotes “As many revenue sources as you can have, as long as they're good and you research them, you'll do well.” “We're a faith-based family, everything we do centers around Christ.”  “You know if something is right or not based on how easy the door opens. If something doesn't open quickly, I just walk away because it's probably not meant to be.” “If you really pay attention in life there are miracles that happen every single day.” “The only way someone's going to learn is if they fail.” “There's a lot of sorrow in the world and a lot of people who are really suffering. So it's always been our mission: what can we do to help? We've never lost sight of that mission.” “I told someone when I started, they asked me, ‘Why are you doing bread?' And I said because good bread crosses every socioeconomic group. It doesn't matter if you're a billionaire or you're living on the street, when you eat good bread you're going to know it.” “If you feel you're Christ-based, you're going to be shown the direction.” “I'm not worried about gaining wealth as long as you're a good steward of it.” “I want to leave the industry better than I found it.” “You can't listen to God and what he has to say if you're in all the noise.” Links mentioned in this episode: Mediterra website: https://www.mediterracafe.com/our-vision  Connect with Nick on LinkedIn: https://www.linkedin.com/in/nick-ambeliotis-10a69a18/ Follow Mediterra on Instagram: https://www.instagram.com/mediterracafe/ 

In this episode of the Coffee is Me podcast, Valerian interviews Mabel and Ming from Moonwake Coffee. They discuss their first sip of coffee, their professions, and why they decided to start a coffee company.    They also talk about the meaning behind the name Moonwake and their sales channels, including direct-to-consumer, farmers markets, and wholesale. They highlight the importance of building relationships with customers and the benefits of being part of the coffee enthusiast community.    They also touch on the challenges and rewards of starting a business and the importance of finding meaning in their work. MoonWake Coffee Roasters focuses on delivering excellent coffee experiences to customers through their micro-lot offerings and commitment to quality. They have a unique approach to roasting, offering a range of roast levels and highlighting the farm name in their coffee lineup.    The founders are passionate about the customer experience and wanted to create a positive and transparent environment. They made the decision to invest in a Cybertruck as a mobile coffee truck to solve problems, attract customers, and provide a unique experience. The biggest challenges for entrepreneurs are starting and dealing with uncertainty. It's important to take action and have a problem-solving mindset.    MoonWake Coffee Roasters can be found online and at the Cupertino Danza College Farmers Market, with plans to open a cafe and roastery in West San Jose.   Chapters 00:00 Introduction and First Sip of Coffee 02:41 Professions and Decision to Start a Coffee Company 08:18 Should You Leave Your Job to Start a Coffee Business? 16:20 The Meaning Behind the Name Moonwake Coffee 25:25 How to Find your First Customers 58:09 Thoughts on Sourcing and Creating a Coffee Portfolio 01:01:58 One vs Wide Range of Roast Degrees 01:04:42 About Quality and the Customer Experience 01:09:22 What Makes or Breaks a Coffee Business? Embrace Uncertainty

 With host retail coach Wendy Batten   https://wendybatten.com/podcast-intro/   In This Episode:  I'm sure you've all heard the phrase “work smarter, not harder”- possibly even from me during this podcast! How have you applied that in your retail business? Are you wondering how you can expand your business in new ways without reinventing the wheel? In this episode, I'm sharing ways you can build your retail business by optimizing revenue streams that work for you and your brand.    In addition,  this episode is FULL of specific examples of new revenue streams that fit into each area from subscriptions and memberships to ways to earn “other” income.   How will you know if a new revenue stream is a good fit for your retail business? We'll work through that too! I'll share some questions you'll want to ask yourself before diving headfirst into something new.   It's not about adding more to your plate, it's about optimizing your business model.     If you are ready to grow your business using some of the tools you already have in place, this episode is for you. Let's dive in!   Don't miss Coaching Week inside the Retailer's Inner Circle in February!   I'm providing a full week of live coaching in the Retailer's Inner Circle February 19-23 - all you have to do is be a member! I will go live in our Facebook group going through the foundational principles of my signature course, Retail Made Simple, which as a member you will have full access to. Retail Made Simple has helped hundreds of retailers simplify their business from understanding financials to gaining confidence to manage your team. There is no better time than now to join me and other like-minded retailers. Let's go! Related podcasts we think you'll like:  Episode 32: Retailer Success Series: Susanne Dropped a Huge Revenue Stream and Made More Profit Episode 56: How to Add Additional Revenue Streams to Your Retail Business Episode 66: Find Revenue Streams That Light You Up: Retail Success Series with Virginia Warner About your host, Wendy Batten In case we haven't met yet, I'm Wendy, a small business coach and founder of the Retailer's Inner Circle, where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business.  Through online classes, business coaching programs, speaking, and a top-ranked podcast, I've helped hundreds of retailers around the globe reclaim their dream and see the success they want from their beautiful shops. My signature private coaching community, The Retailer's Inner Circle, has helped retailers around the world build their retail business skill sets and confidence.  I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been  privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I'm not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I'd love to invite you to check out one of my free resources for real retailers at https://wendybatten.com/free-resources/    For more support from Wendy   Retailer's Inner Circle - Join Wendy inside the best retailer's community   Wendysources for shop owners    Hang out and connect with Wendy on IG    All of Wendy's programs and services for shop owners can be found HERE.  Subscribe & Review in iTunes Are you subscribed to my podcast? If you're not, I'd love you to consider it. Subscribing means you won't miss an episode! Click here to subscribe to iTunes! If you want to be more of a rockstar, I'd love it if you could leave a review over on iTunes as well.  Those reviews help other retailers find my podcast and they're also fun for me to go in and read. Just click here to review, select “Ratings and Reviews” and “Write a Review” and let me know what your favorite part of the podcast is. So grateful for you! Thank you!

In this episode of the Drop in CEO podcast, Chris Ortega shares his journey from a challenging upbringing to becoming a financial leader and entrepreneur. Listen in as Chris and Deb discuss the significance of having a solid financial foundation in scaling businesses and the benefits of fractional CFO services. Chris shares insights on purpose, growth, and the importance of legacy, inspiring listeners to pursue their goals. Chris E. Ortega, CEO of Fresh FP&A, specializes in delivering Fractional CFO and Advisory Services, enabling businesses to transform and scale their finance operations. With a proven track record, Chris excels in scaling finance organizations for Seed to Enterprise-level domestic and international businesses. His wide-ranging leadership spans public accounting, corporate accounting, finance, financial planning & analysis (FP&A), and financial leadership. Committed to aligning passions, skills, and talents, Chris is dedicated to helping others realize and achieve greatness.   You can connect with Chris in the following ways: Website: www.freshfpa.com Linkedin: @freshfpa Instagram: @freshfpa Facebook: @freshfpa   Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR    Other episodes you'll enjoy: C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvymSee omnystudio.com/listener for privacy information.

With 2024 approaching, now is the time to start your retail business forecasting!  If you've never done this process before, today's episode will walk you through the first step: looking at the commitments you've already made, the trips you've already booked, and any events you know are on the books. Listen in to learn what retail business forecasting is, how you can get started, what you can expect in 2024 based on what's already on your calendar, and how going through this process can preemptively reduce overwhelm before the new year. For show notes, including links to anything I've mentioned in this episode, visit www.savvyshopkeeper.com/episode199. Connect With Kathy Kathy Cruz is a brick and mortar store owner and retail coach. She helps shopkeepers work less, profit more, and grow their brick and mortar businesses through her podcast, quiz, and retail coaching mastermind. Website: www.savvyshopkeeper.com  |  Instagram: @savvyshopkeeper

New Year, new store? If you're like most independent retail store owners, a new year can feel like the perfect time to make a fresh start by reworking your product lines, introducing a new category, revamping your staffing…or even changing business models.  But before making such a drastic change, there are a few key things to consider. Changing business models is not a decision to make lightly, so today, I'm sharing some valid reasons to change (and some NOT change!) your business model.  Listen in to learn when you should change your business model, when you shouldn't, and what can help you make this decision with confidence before the new year arrives. For show notes, including links to anything I've mentioned in this episode, visit www.savvyshopkeeper.com/episode198. Learn more about Kathy Cruz and Savvy Shopkeeper at Savvy Shopkeeper Follow Kathy on Instagram (@savvyshopkeeper)