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Latest episodes from Ed Katz

Episode 38: What? A brainstorm that hit at 3 o'clock in the morning will revolutionize office moving

Play Episode Listen Later Mar 23, 2023 44:54


Episode 38: What? A brainstorm that hit at 3 o'clock in the morning will revolutionize office moving by Ed Katz and Rob Clark

Episode 37: How to Improve Your Quality of Service Pt. 2

Play Episode Listen Later Nov 1, 2022 30:12


Episode 37: How to Improve Your Quality of Service Pt. 2 by Ed Katz and Rob Clark

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Episode 36: How to Improve Quality of Service Pt. 1

Play Episode Listen Later Oct 19, 2022 24:41


PODCAST COMMERCIAL RELOCATION HAPPY HOUR, Episode 36: “HOW TO IMPROVE THE QUALITY OF SERVICE, Part I.” with Ed Katz, and Rob Clark. If you care about the customer, you'll want to listen to this podcast. It highlights the importance of creating a Scope of Services (SOS) that clearly defines what both the customer and the mover are responsible for. It also covers the IOMI dispatch process that ensures that the movers follow the SOS. You can also find us on Spotify and Google or watch it on our YouTube Channel, “Commercial Relocation Happy Hour.”

Episode 35: How to Reduce Your Mover's Insurance Premiums

Play Episode Listen Later Oct 3, 2022 35:34


If you are involved in the procurement of insurance for your moving company, you'll want to listen to this podcast on techniques for lowering the cost of Workers' Comp, Cargo, and Auto insurance with Ed Katz, IOMI®, and Rob Clark, Account Sales Executive, Suddath Workplace Solutions, Houston.

Episode 34: Should You Purchase a Leads List?

Play Episode Listen Later Sep 26, 2022 33:16


If you are involved in “new business development,” you'll want to listen to this podcast on finding out who needs your office moving service with Ed Katz, IOMI®, Rob Clark, Account Sales Executive, Daryl Flood, Houston, and Bill Dillon, InsightPRM and Wendover. Ed, Rob, and Bill have extensive prospecting experience and are delighted to share their knowledge with you.

Episode 33: The Do's and Don'ts of Commercial Storage

Play Episode Listen Later Aug 3, 2022 38:13


If you store office furniture and equipment, you'll want to listen to this podcast on how to reduce the risk of claims with Ed Katz, IOMI®, and Rob Clark, Account Sales Executive, Daryl Flood, WPS, Houston. Both Ed and Rob have extensive warehouse storage experience and are willing to share their knowledge with you.

Episode 32: Selling Your Business

Play Episode Listen Later Apr 15, 2022 41:40


If you're planning to sell your business—any business (not just a moving company), Ed Katz, IOMI®, and Rob Clark, Account Sales Executive, Daryl Flood, WPS, Houston, continue their podcast series. Ed sold his company 22 years ago and shares what he believes are the best steps to follow to sell your business.

Episode 31: What Is Decommissioning and What Opportunities Are There for Movers?

Play Episode Listen Later Feb 8, 2022 42:14


In this, our 31st podcast, of our series called the "Commercial Relocation Happy Hour," my co-host, Rob Clark, Account Sales executive, Daryl Flood WPS, Houston, and I cover decommissioning as it relates to FF&E (Furniture, Fixtures, & Equipment) as well as restoring your client's office space to “move-in-condition” after the move.

Episode 30: “Want to Get Rich Quick? Just Start Your Own Business, Right?”

Play Episode Listen Later Jun 14, 2021 38:53


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 30th and last podcast for the summer, Rob and Ed talk about becoming your own boss and striking it rich by starting your own company. You've heard the cliché, “Walk before you run.” After Ed's baptism by fire in starting a courier company, he became a disciple of “crawl before you walk.”

Episode 29: “Are your HR Practices Inviting Litigation?"

Play Episode Listen Later Jun 7, 2021 28:21


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 29th podcast, Rob and Ed talk about EEOC, sexual harassment, and other types of HR lawsuits. It's not all doom and gloom, though, because they have suggestions on how to minimize the risk of being sued.

Episode 28: “Wanted: Dead or Alive”

Play Episode Listen Later Jun 1, 2021 45:40


In their 28th podcast, Rob and Ed talk about stealing. You don't hire thieves, do you? Yet, sooner or later, you're going to have a theft at your company. A thief will steal from you, your employees, or the customer. What is your policy for handling theft when a customer “alleges” that your movers stole from him?

Episode 27: “How to Reduce the Risk of Claims and Litigation”

Play Episode Listen Later May 25, 2021 44:11


In their 27th podcast, Rob and Ed dive deeply into the best practice methods to lower your costs of doing business. They focus on how to minimize the risk of claims. How do you feel after you work so hard and still don’t make a profit because you’re constantly settling claims? This podcast also covers litigation. Have you ever been sued? Rob and Ed talk about how to reduce the risk of being sued and not invite litigation.

Episode 26: “The Importance of Having a Mentor”

Play Episode Listen Later May 18, 2021 44:43


“The Importance of Having a Mentor”—an interview with Rocco Balsamo, JK Moving Services, VP, Business Development and Jim Stevens, VP, M3 Commercial Moving & Logistics with Ed Katz and Rob Clark. For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 26th podcast, Rob and Ed interview Rocco and Jim to get their perspectives about the importance of having mentors advise key decision makers in the moving industry. When Ed ran Peachtree Movers, his confidant and mentor was a no-nonsense property manager who secretly fought behind enemy lines during the Vietnam war.

Episode 25: “Making Peace Between Sales and Operations”

Play Episode Listen Later May 11, 2021 39:22


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 25th podcast, Rob and Ed cover how to prevent disputes and quarrels between sales and operations. The battles between these two groups are not uncommon. Before Ed learned how to prevent them, he dreaded going to work because he’d get sucked into the middle of their squabbles.

Episode 24: “How to Manage your Employees”

Play Episode Listen Later May 4, 2021 42:31


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 24th podcast, they cover the best practice methods for managing your employees. In corporate America and especially in the moving industry, managers often delegate but don’t manage. In other words, they assign tasks but don’t go behind and inspect so they can expect.

Episode 23: “What; you want me to praise my employees???”

Play Episode Listen Later Apr 27, 2021 30:36


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 23rd podcast, they discuss the importance of praising your employees to bring the best out in them. According to Ed, men really need to be appreciated.

Episode 22: “Validate Your Communications—Never Ask a Guy if He Understands.”

Play Episode Listen Later Apr 20, 2021 27:57


Podcast #22 is here. It’s called the “Validate Your Communications—Never Ask a Guy if He Understands.” According to Ed, doing so is a waste of oxygen. Ed gives you a better management tool that ensures employees understand your communications and will likely follow your instructions. In this podcast of our continuing weekly series called the "Commercial Relocation Happy Hour," my co-host, Rob Clark, and I share this incredible management tool with you.

Episode 21: “The 7 Most Important Words for Running a Business”

Play Episode Listen Later Apr 13, 2021 22:36


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. 
In their 21st podcast, they reveal the 7 most important words for running a successful business. In Ed’s opinion, it’s one of the most important management tools he ever discovered.

Episode 20: “Business 101: How to Supervise a Moving Crew”

Play Episode Listen Later Apr 6, 2021 42:51


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. 
In their 20th podcast, they cover the best techniques for supervising a moving crew.

Podcast 19, Women In Relocation - Sabrina Jones With MovHer

Play Episode Listen Later Mar 29, 2021 44:17


PODCAST COMMERCIAL RELOCATION HAPPY HOUR Episode 19: “Women in Relocation—An Interview with Sabrina Jones, Movher Founder and Owner,” with Ed Katz and Rob Clark. https://officemoves.com/podcast/

Episode 18: “The Importance of Depth of Management” (CROSS TRAINING)

Play Episode Listen Later Mar 23, 2021 32:31


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 18th podcast, they talk about the importance of developing a depth of management (CROSS TRAINING). To listen to this podcast, visit here. You can also find it on Spotify, Google, Facebook (IOMI), Parler, and Twitter.

Episode 17: “How to Train Employees"

Play Episode Listen Later Mar 16, 2021 30:09


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 17th podcast, they cover how to train employees. Unfortunately, based upon their experience, most moving companies fail to train the proper way.

Episode 16: “How to Treat your Vendors” (to get great service)

Play Episode Listen Later Mar 9, 2021 35:24


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 16th podcast, they talk about how to treat your vendors to bring the best out in them. (Screaming at them is not an option.)

Episode 15: “Leadership vs. Management”—an Interview with Vince Burruano, JK Moving Services, VP

Play Episode Listen Later Mar 2, 2021 37:47


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 15th podcast, they interview Vince Burruano, VP Sales, Commercial Division, JK Moving Services. You can also find it on Spotify, Google, Facebook (IOMI), and Twitter.

Episode 14: “How to Get Customers to Recommend You Without Asking”

Play Episode Listen Later Feb 23, 2021 27:28


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 14th podcast, they discuss how to get customers to recommend you without asking them.

Episode 13: “How to Collect What you Bill”

Play Episode Listen Later Feb 16, 2021 34:45


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 13th podcast, they discuss how to collect what you bill.

Episode 12: “How to Close the Deal and Book the Move”

Play Episode Listen Later Feb 9, 2021 35:04


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 12th podcast, they discuss how to close the deal and get the move.

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Episode 11: “Special Guest—Larry Dillon, Wendover Lead Service”

Play Episode Listen Later Feb 2, 2021 44:49


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 11th podcast, they interview Larry Dillon, Owner of Wendover, who discusses how to get great leads.

Episode 10: “Doing Good is Good for Business”—Another Unique Marketing Tool

Play Episode Listen Later Jan 26, 2021 25:19


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. If you would like us to discuss a topic of your choosing, please email Ed at edkatz@officemoves.com In their 10th podcast, they discuss another great marketing tool—“The Disaster Recovery Plan.”

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Episode 9: The Most Incredible Marketing Tool

Play Episode Listen Later Jan 19, 2021 23:38


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 9th podcast, they discuss an incredibly unique and easy to use marketing tool.

Episode 8: “Networking” (or how to network)

Play Episode Listen Later Jan 13, 2021 34:52


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 8th podcast, they discuss how to network and get leads.

Episode 7: How to Get Large Customers

Play Episode Listen Later Jan 5, 2021 27:30


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their 7th podcast, they discuss how to get large corporate client moves.

Episode 6: The Importance of Separating Telemarketing from Sales

Play Episode Listen Later Dec 29, 2020 25:05


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their sixth podcast, the importance of separating “cold-calling” from outside sales.

Episode 5: How to Become Uniquely Known for Solving Your Customers’ Worst Nightmares

Play Episode Listen Later Dec 22, 2020 26:47


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their fifth podcast, they discuss how to “brand” your service by solving your customers’ worst nightmares. https://officemoves.com/

Episode 4: Don't Follow the Followers

Play Episode Listen Later Dec 15, 2020 31:07


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their forth podcast, they discuss the risk of sounding like your competition.

Episode 3: Customers Are Always Right—Except When They’re Not

Play Episode Listen Later Dec 8, 2020 29:49


For anyone involved in the relocation industry, Ed Katz and Rob Clark continue their podcast series called “The COMMERCIAL RELOCATION HAPPY HOUR.” Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their third podcast, they discuss the myth that the customer is always right.

Episode 2: How to Grow Your Business

Play Episode Listen Later Dec 3, 2020 31:12


For anyone involved in the relocation industry, Ed Katz and Rob Clark have launched a new podcast series called The COMMERCIAL RELOCATION HAPPY HOUR. Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they plan to provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their second podcast, they identify the importance of constantly growing your business and how most movers diversify to increase their revenue.

Episode 1: Selling Office Moves During COVID-19

Play Episode Listen Later Nov 18, 2020 32:46


For anyone involved in the relocation industry, Ed Katz and Rob Clark have launched a new podcast series called The COMMERCIAL RELOCATION HAPPY HOUR. Both Ed and Rob have had highly successful careers in the office moving arena. In their weekly podcasts, they plan to provide step-by-step ideas and techniques to help their listeners become more successful in sales and operations. In their first podcast, they cover how to overcome the challenges of selling during the COVID-19 pandemic.

Street-wise advice on how not to sell your moving company

Play Episode Listen Later May 10, 2018 49:40


In this 45-minute audio file, IOMI’s® Ed Katz candidly shares with Mark Gray of MoverRecruiter.com his experience of selling the company he founded, owned, and operated for 26 years. Atlanta’s Peachtree Movers sold in 2000.

HOW TO INCREASE YOUR OFFICE MOVING SALES Podcast - Ed Katz, IOMI® With Larry Dillon, Wendover

Play Episode Listen Later Mar 12, 2018 50:45


HOW TO INCREASE YOUR OFFICE MOVING SALES Podcast - Ed Katz, IOMI® With Larry Dillon, Wendover

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