Podcasts about great service

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Best podcasts about great service

Latest podcast episodes about great service

The Modern Customer Podcast
Building a Service Culture: Practical Strategies for Customer Experience Success

The Modern Customer Podcast

Play Episode Listen Later Feb 4, 2025 27:08


This week on The Modern Customer Podcast, speaker, author, and trainer Jeff Toister—creator of The Service Culture Guide and multiple LinkedIn Learning courses on customer service and leadership—shares insights on building a strong service culture. With years of experience studying what makes customer-focused teams thrive, Jeff offers practical strategies to improve service without overwhelming employees. The conversation covers his 5-5-5 training method, a simple yet effective framework that helps teams develop better service skills in just 15 minutes a week. Jeff also explains why clarity is essential to great customer service, how empowering frontline employees can cut escalations by 50%, and what sets top-performing CX organizations apart.

Contractor Cents
Contractor Cents - Episode 359 - What Are The Traits Of A Great Service Manager?

Contractor Cents

Play Episode Listen Later Feb 3, 2025 18:27


What are the traits of a great service manager? What do you do if your best tech wants to be manager and he doesn't have the personality and skills to become one? I give you the answers and more in this session. Free P&L Statement and Balance Sheet https://tinyurl.com/2rjd6wxu Ruth King Twitter - @RuthKing LinkedIn - https://www.linkedin.com/in/ruthking1/   Podcast Produced by Nick Uttam https://www.linkedin.com/in/nick-uttam-4b33a1147

Networking Rx
If You Want Great Service, Lean Into This Practice (EPS 773)

Networking Rx

Play Episode Listen Later Jan 21, 2025 12:23


Frank Agin relates a personal story that underscores the power of human connection. For more great insight on professional relationships and business networking contact Frank Agin at frankagin@amspirit.com.

Understate: Lawyer X
FORENSICS | The Pheasants Nest Bridge

Understate: Lawyer X

Play Episode Listen Later Jan 19, 2025 49:39


Thousands of people cross Pheasants Nest Bridge on the Hume Highway every day, probably unaware of its haunting past. Beneath this towering structure lies a history shrouded in tragedy—suicide, dismembered remains, mysterious deaths, and dozens of unanswered questions. In 1989, the bridge became the site of a chilling case: the untimely deaths of two 15-year-old boys, Matthew Kelly and Jaymie Egner, who were discovered inside one of the bridge's 33m high pylons. Forensic Investigator Esther McKay was brought in to examine the scene—a task that would forever change her life. If you or anyone you know needs help: Lifeline (Crisis support and suicide prevention) 13 11 14 1800 Respect (National sexual assault, family and domestic violence counselling line) 1800 737 732 Full Stop Australia (National violence and abuse trauma counselling and recovery Service) 1800 385 578 See omnystudio.com/listener for privacy information.

Mastering Beauty from Beauty Cast Network
ENCORE: #50 Success at Your Fingertips, Pt 2: The Power of Great Service with Lydia Sarfati, CEO/Founder, @Repechage

Mastering Beauty from Beauty Cast Network

Play Episode Listen Later Dec 22, 2024 41:03


Understanding and providing great service is foundational to building sustainable success in today's spas, salons, and shops. Lydia Sarfati, founder and president of skincare company Repechage, wrote the book "Success at Your Fingertips" in response to the many requests for advice she receives from professionals across the globe. One of the most successful women in the spa and salon industry, Lydia offers her very best advice in Part 2 of this 4-part series.

Green Industry Podcast
Good Customers, Great Service: Paul Jamison's Business Playbook (Part 2)

Green Industry Podcast

Play Episode Listen Later Dec 3, 2024 30:22


In Part 2 of their discussion, Paul Jamison and Hugh Wilson explore the essentials of getting and keeping great customers, the importance of networking in the Green Industry, and what fuels Paul's ongoing passion for entrepreneurship. Packed with actionable insights, this episode is a must-listen for lawn care pros ready to elevate their game. Connect with Paul: Click Here Upcoming Events: Lawn Care Life Conference: Get Your Tickets Here Save 50% off Equip Exposition Tickets Paul's Recommended Professionals: Try the CRM Jobber Get a Professional Website - Footbridge Media The Landscaping Bookkeeper Call Rail Paul's Books: How to Build a Thriving Lawn Care Business Cut That Grass and Make That Cash Paul's Business Building Resources: Price Increase Letter Template Contract Templates Know Your Numbers

The Contrarians with Adam and Adir
Wisetech, how to get great Service, Universities and the guys speak to Ben from Acquired

The Contrarians with Adam and Adir

Play Episode Listen Later Oct 28, 2024 120:01


Adam and Adir chat to Ben Gilbert from Acquired about his incredible journey to become one of the world's best podcasters, the rise and fall of Wisetech's Richard White and problems at the Tech Council of Australia, are universities broken and Adir's secrets to getting amazing customer service Thanks for listening! Join us on LinkedIn: https://www.linkedin.com/company/the-contrarians-with-adam-and-adir-podcast Subscribe on YouTube for all our video content: https://https://www.youtube.com/@ContrariansPodcast Follow us on Instagram: https://www.instagram.com/contrarianspod Follow us on TikTok: https://www.tiktok.com/@contrarianspod

Insurance Town
The best tech makes great service feel effortless.

Insurance Town

Play Episode Listen Later Oct 10, 2024 52:09


In this weeks episode of Insurance Town, The Mayor welcomes good buddy Patrick McBride to the show. Patrick, a seasoned insurance professional, shares his journey, experiences, and insights on the industry's evolving landscape.Key Highlights:The Last Few Years in the Industry: Patrick reflects on how the last couple of years have been "wicked" due to the rapid changes in technology and the industry's shift towards innovation. He provides perspective on how to stay ahead amidst these changes.Staying Connected in a Changing World: The conversation shifts to the importance of maintaining relationships in the insurance world, especially in a post-pandemic landscape. Patrick talks about his strategies for staying connected with colleagues and clients while continuing to adapt to the evolving industry.Customer Service and Technology: The conversation digs deep into how the evolution of technology has transformed customer service in the insurance world. Patrick emphasizes the need for agencies to use tech to enhance the client experience—whether it's through automation or more personalized service. They discuss tools like AI chatbots, data analytics, and client portals, which not only make processes faster but allow for a more tailored approach. As Patrick points out: "The best tech makes great service feel effortless."Patrick shares a few stories where tech simplified otherwise complex processes for clients, noting how a quick turnaround and personalized communication helped retain customers. The duo also touches on the challenge of finding a balance between automation and the human touch. "At the end of the day," says Patrick, "clients still want to know there's a real person behind the scenes who cares about them."Rapid Fire Questions Segment: In a fun and fast-paced part of the episode, Heath puts Patrick in the hot seat with rapid-fire questions. Get ready for some hilarious and insightful moments as Patrick reveals:Favorite tech tool for improving customer service.Worst business advice he ever received.Favorite networking event (besides Indy Tech, of course!).Go-to grilling recipe—yes, there's a little cooking talk!And much more!Customer Service Tech Takeaways for Insurance Pros:Speed & Efficiency with Tech: Use technology to streamline repetitive tasks like policy changes, claims processing, and FAQs to free up more time for personalized client interactions.Human Touch: While automation is a game-changer, it's crucial to maintain a human connection for the moments that matter. Clients value tech for convenience but trust is built through real relationships.Data-Driven Personalization: Tools that provide data insights can help agents understand client preferences and needs, making their outreach and service more meaningful.Don't Miss:Laugh-out-loud moments from the rapid-fire segment.Patrick's take on the biggest customer service pitfalls and how to avoid them in today's tech-driven world.Takeaways for Insurance Professionals:Importance of attending industry events like Indy Tech to network and stay updated on new trends.How to stay agile and adaptive to change in a "wicked" industry.Strategies for staying connected with your professional network, even when you can't always meet in person.Don't Miss:Hilarious stories from the Indy Tech event that will keep you laughing.Patrick's take on how insurance professionals can thrive in today's rapidly evolving environment.Subscribe & Review:Don't forget to subscribe to Insurance Town on your favorite podcast platform and leave a review to help others find the show

Navigating the Customer Experience
244: From Service to Software: Creating a Customer-Centric Knowledge Base with KnowledgeOwl with Marybeth Alexander

Navigating the Customer Experience

Play Episode Listen Later Sep 25, 2024 23:24


Marybeth Alexander has been the Knowledge Goddess and Chief Executive Owl at KnowledgeOwl since she co-founded the company with Pete in 2015. As KnowledgeOwl's CEO, she's responsible for embodying KnowledgeOwl's mission and values, which include using business as a force for good, cultivating a people-first company, giving excellent service to everyone, and creating awesome knowledge based software.   Questions  · We always like to give our guests an opportunity to share in their own words, a little bit about their journey. So, if you could share with our listeners just a little bit about how you got from where you were to where you are today. · Could you share with our audience what exactly is KnowledgeOwl, and what do you do on a daily basis? · What are some of the successes that you've experienced as a CEO of an organization of this nature, and if you were to predict where you see customers experience going in another 3 to 5 years, based on where the technology is currently, what are some of your predictions where that's concerned? · Now, Marybeth, can you share with our listeners, what's the one online resource, tool, website or application that you absolutely can't live without in your business? · Can you also share with our listeners, maybe one or two books that you've read, it could be a book that you read a very long time ago, or even one that you've read recently that had a great impact on you, and it could be an impact that affected you personally or professionally. · Now, can you also share with us what's the one thing that's going on in your life right now that you're really excited about, either something you're working on to develop yourself or your people. · Where can listeners find you online? · Now, before we wrap our episodes up, we always like to give our guests an opportunity to share with us a quote. So, do you have a quote that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you get derailed or you get off track, the quote kind of helps to get you back on track. Do you have one of those?   Highlights Marybeth's Journey Me: Now, we always like to give our guests an opportunity to share in their own words, a little bit about their journey. So, if you could share with our listeners just a little bit about how you got from where you were to where you are today.   Marybeth shared that she'll try to do the short version of this. So, she just loves helping people. All of her jobs are her favorite, her favorite jobs have always revolved around people. She loved being a camp counselor, she was a teacher. She also really loved working in hospitality. She loved working at restaurants and bartending and serving folks. And then she transitioned into software support, and she loved helping people there too.  So, she got into software. She was a teacher for a while, and then she transitioned into software, which was actually a pretty good transition, because a lot of the same skills that make you a good teacher for kids also makes you good at doing software support for adults.  So, she grew her leadership in that realm, and she went from being on the support team to being a team lead, to a manager, to a director, and then she got this little opportunity to head up a product, which was a knowledge based product, it was called Help Gizmo at the time.  And she took that opportunity. I was basically like the product owner or manager of that product, and they brought it to market, and then that company didn't want to continue that project, so they ended up giving them the opportunity to buy it, and that is how she accidentally ended up as the CEO of a software company.  She likes to call herself an accidental entrepreneur, because she didn't start out that way, but as luck would have it, she got the opportunity, and now it's been almost 10 years.   What is KnowledgeOwl? Me: Now, Marybeth, could you share with our audience what exactly is KnowledgeOwl, and what do you do on a daily basis?   Marybeth shared that KnowledgeOwl, they call it knowledge based software, but it was essentially, what knowledge based software is, is a specific type of software that allows you to create a website to share information with whoever your audience is, that is often times your customers.  So, a lot of people use them for their help center and documentation for their software products, but they also sometimes use it for their products for their customers, they have airlines who use them for their help and FAQs, for their customers on their website.  They have customer service teams that use them as a knowledge base for their call center agents. They have lots of companies that use them as their internal knowledge base for all of their playbooks and policies and procedures. So, pretty much what they do every day is help people with these knowledge based websites that help them help their customers, whoever they might be.   Me: I think knowledge base is an extremely good thing for customers, because I do find if a customer has an issue, they tend to do their own troubleshooting first before they actually pick up the phone and call a company or even reach out to a representative at a company. So, if you have a strong knowledge base, you're actually empowering the customer to fix the problem themselves.    Marybeth agreed totally yes, most people do not want to contact your support team, there are a small percentages of people that do, but most people want to be able to self-serve. And when we're talking about giving your customers a great experience and giving them great customer service, a big part of that is allowing them to get help the way they want to get help, and most people would prefer to do it themselves.    Me: So, walk me through, let's choose an industry, let's say, for example, an automotive industry. You sell motor vehicles, for example, and you are trying to create a knowledge base for your team members, so this would be internal with let's say product knowledge, or just general information that customers may call and ask about frequently. Is it that they have to document the information and then give it to you, and you feed it into the knowledge based software, or is that something that you provide for them as well, the research and the documentation that is fed into the knowledge based software?   Marybeth shared that they basically provide the software tool for them. So, their customers like, let's say this automotive, this car service company or automotive company, they would purchase KnowledgeOwl and then somebody on their team would be the one that would put all the content in. So, often times this could be a manager of a team, sometimes you have somebody whose job it is to do like documentation or training, but often times it is like the support team itself, like the people doing the work, they will go in there and document the answers to questions, because on many support teams, you know what team leads end up doing, or like the advanced folks on the team that have been there for a while, is they end up being the go to person and having to answer the same questions over and over again for the other teammates.  So, rather than just answering those same questions over and over again, those people will go to the knowledge based software create a document that says, here's information about this automotive vehicle, here's information like a frequent process that we use. And here's how to do this for the customer, and they'll write it down, so that way their teammates can then reference that or look for it in the knowledge base and get the answer without having to ask them.  So, it speeds up the process and the not just internally, but also it helps the customers get answers faster, because the teammates can find the information they need to help the customers faster.    Me: And your knowledge based software facilitates different formats, so, for example, it could be an audio file, it could be a video file, it could be just a document that the customer is reading.   Marybeth stated exactly. So, it's basically a website. She likes to tell people, pretty much anything you can put in a website, you can put it inside KnowledgeOwl.  So, a lot of times it's going to be text. So, a lot of times it's processes, it's procedures, it's information. But in terms of training in like a video format, you could have audio files in there. You could even like host files. So, if you need to have, like a PDF document or a forum that you need to print and give to a customer, you can store those in the knowledge base as well to make it easy for people to find, print, download it and use that information.  So, essentially, a knowledge base can become sort of the single source of truth for your team. So, rather than having to remember where this forum lives, or where that procedure lives, or where the information about like that car lives, it's all in the same place, so that people can search one place and go to one place to find all of the information they need to do their jobs.   Me: And if the organization already has their own website, Mary Beth, is it that knowledge base has some form of feature that integrates into what they have already, so you live on their server that exists? Or do they have to host their website now through your website?   Marybeth shared that it's not their whole website. So, a knowledge base is typically a separate website. So, you might have your website, which is like www.likemyamazingcompany.com and then you might have your knowledge base for your customers, and that might be on help.myamazingcompany.com or support.myamazingcompany.com so it's actually a separate website that people can go to that is either public or it could be behind a login, because sometimes you only want your logged in customers to access it, or especially if it's an internal knowledge base, you probably only want your employees accessing all of your internal company information.  So, it's often times a separate website. But there are ways you can integrate the knowledge base into your main website if you want to. They have an embeddable help widget, some people go a little bit more advanced with that, but generally it's a separate, standalone website that complements the information on your regular website.   Predictions for Customer Experience in the Next 3 to 5 Years Me: Now, since you've been in this operation for about 10 years you mentioned earlier, what are some of the successes that you've experienced as a CEO of an organization of this nature, and if you were to predict where you see customers experience going in another 3 to 5 years, based on where the technology is currently, what are some of your predictions where that's concerned?   Marybeth shared that in terms of successes, her successes are all going to be people based because I think, like you, she was looking at Yanique's website, it's for her, it's all about the people, and giving people a great experience and making sure that not only, like their customers are having a great experience and love working with them and love using their software, but also that the people that work with them, like their staff members are having a great experience working for KnowledgeOwl too and their vendors who are having a great experience working with them as a company.  So, for her, like the biggest success has been building a community of not just customers, but staff members and team members and other vendors and organizations, a really supportive community that cares about each other. But in terms of looking forward in the industry, it's a very interesting time; especially with the word that is on everybody's mind right now is AI. So, everyone is talking about chatbots, right? So, everybody wants to talk about how they can make a ChatGPT for their company and their customers, and they can automate more of your customer service and their customer experience. But for them and who knows what it's going to look like in 3 to 5 years, because the landscape is changing so fast. But what she does strongly feel like is having your company knowledge documented, like having your product, your services, everything in a knowledge base is now more important than ever, because especially with AI, the only way that AI learns is by getting trained.  And one of the best ways to train your AI is to have all of your policies, your procedures, your documentation about your company, your product and your services and your processes written down so that the AI can learn.  So, she thinks what we're going to see over the next 3 to 5 years is even more formal focus on creating and maintaining great documentation, which for many companies, that's always been really important.   So, like most business books you're going to read at the end of the day, the magic secret to like growing your business is to document everything right and to document all your policies and procedures and processes so that you can scale your company, and other people can do what you do.  And that's always sort of been the not very sexy, but honest truth about what great companies look like as they have their policies and procedures and everything well documented. But she thinks what we're going to start to see is that not only are people going to be creating like great documentation for customers and creating great documentation for their teams internally, but they're going to be creating documentation for AI tools as well.   Me: I think that's a very good point that you just brought across the fact that the knowledge base can train the AI, because a lot of times I find that even with chatbots that are attached to organizations, you may start the conversation to resolve an issue, but the bot can answer maybe just the very basic question. And so, a lot of times when I talk to people, they mention that they don't even entertain the bot because they know that they're not going to get the answer they're looking for so they automatically tell the bot they'd like to speak with a live representative, or an agent for the conversation to end with the bot and actually be talking to a live human being in the chat. But maybe that could mitigate the intervention of live agents or representatives if it is that the bot is, as you mentioned, trained fully by the policies that have been documented and simple questions that maybe is embedded in your website, or maybe the customer is not able to quickly identify, the bot can say, “Okay, this is the policy or this is the rate for this,” or whatever the information is as it relates to the organization, again, minimizing the customer having to reach out to someone and speak to them in person or live.   Marybeth agreed and shared that she thinks what's going to be the sort of people of this is we're going to get to a point, probably here in the next 3 to 5 to 10 years, where you might have trouble telling whether you're talking to a real human or a bot. So, think about like the chats on website. So, a lot of bots, you can tell they're a bot because they tell you that they're a bot and it's very simplistic, but the more conversational bots, like, if you've had a chat with ChatGPT, like it's conversational, it can go back and forth with you, you can have an ongoing conversation that builds upon what you were previously talking about.  So, she thinks there is going to be a lot, and it's already starting. There are a lot of AI customer enablement tools, customer service enablement tools that they've been testing, and they've seen other companies using that learn from your knowledge base and your past emails and conversations, what your tone is, how you usually respond, what the correct answer is most likely to be. And there are these tools out there that right now, if they're confident, they can actually reply as an agent would, versus having the agent actually do it. And there's a lot of companies that are very nervous about that with good measure, because we don't want people giving out bad information.  But the agents are suddenly becoming, they're just double checking before the bot sends their answer, but the bots actually writing everything and creating the response and then having that engagement. So, she thinks we might get to a point where sometimes it might be hard to tell whether it's a real person or not.   App, Website or Tool that Marybeth Absolutely Can't Live Without in Her Business When asked about an online resource that she can't live without in her business, Marybeth mentioned if it's cheating to say KnowledgeOwl?  KnowledgeOwl is interesting because that is where they document not just everything about their products. They have their customer facing knowledge base, which they use to understand how their product works and their customers do as well. But they have all of their internal company documentation in KnowledgeOwl as well. But as a team, they're a remote team, so they're 100% remote, they're distribute everywhere.  So, their team relies a lot on Slack to connect with each other and have like an online space where they all can all exist and not just talk about work but talk about life and interact with everybody. And it's that necessarily that Slack is that important, because if Slack wasn't there, they'd probably be using Microsoft Teams or some other tool to do that collaboration. But having collaborative, like a space for your team to collaborate together and help each other out and just sort of be together and care for each other as humans is really important, especially we move into an age where there's like less in person interactions and support teams and customer services teams are often going to be distributed. She thinks having that space is really important.   Books that Have Had the Biggest Impact on Marybeth When asked about books that have had a great impact, Marybeth shared that she's actually going to give you three. So, yes, she's got three for you. So, number one, it was Zingerman's Guide to Giving Great Service, and she probably first read this about 15 years ago, someone gave it to her, and she said, “What does this have to do? I'm running a software company support team. This is a food service book.” And she read it, and it was the first time that she actually saw someone be able to define the steps to actually giving great service and the steps to actually handle a complaint. And it might have seemed really simple at first, but she has been using the same framework for about 15 years now, and it really works. So, it was the first time she was able to take something that was very conceptional, like great service, and actually give someone a process to follow. So that's number one, is Zingerman's Guide to Great Service.   A compliment to that is Zingerman's Guide to Good Leading, it's a series of books. There's one on building a great business, there's one on being a better leader, there's one on managing ourselves, and another one's about the power of beliefs in business. And these books and series of books have really influenced her whole philosophy about the type of company she wants to build, about the types of teams she wants to build and how she wants to treat people. So, those have been really important to me.  And then her third one, which is more for the business owners or the team leaders on here, but it is Buy Back Your Time by Dan Martell, it came out last year or the year before, but it has been life changing for her, and sort of organizing her life and figuring out how to grow herself as a leader.    What Marybeth is Really Excited About Now! When asked about something that she's excited about, Marybeth shared that she thought about this one a little bit, and this might sound a little bit wild, so she's like a customer service person at heart. Like, support is her jam, she loves customer service, but what she's really excited about right now is sales and marketing. The reason she's very excited about sales and marketing is because she's done a complete 180. When she first started KnowledgeOwl, she thought sales and marketing were bad words, she thought they were icky. They did not have anybody doing sales and marketing, a dedicated team, and they grew their company to this point without really focusing on sales and marketing, because they thought it was something sort of gross, like, she's a support person, she likes helping people, and she sort of see sales and marketing, or she used think about sales and marketing as sort of this other thing that businesses had to do, but it was sort of gross.   And what she's realized recently is that sales and marketing can be done good, or it can be done poorly like many things, it's just a tool, and if we think about it through the lens of customer experience and customer service, and how do we add more value for our customers, and how do we give them a better experience in the world?   And how do we do more good, then sales and marketing become a really interesting skill to learn and problem to figure out, because she thinks they can do it in a way that is true to their values. And it's very people centered and is very helpful and is very centered in service. And it's a totally new area for her. So, she's getting to learn, she's getting to apply all of her learnings and feelings about customer service and experiences to the realms of sales and marketing, and she's really excited to figure it all out with her team.   Where can listeners find Marybeth online? LinkedIn - Marybeth Alexander LinkedIn – KnowledgeOwl Website – www.knowledgeowl.com Email – marybeth@knowledgeowl.com   Quote or Saying that During Times of Adversity Marybeth Uses When asked about a quote that she tends to revert to, Marybeth shared that she has many of those. She loves a good mantra. And she thinks her favorite one that she keeps returning to, and she writes it down a lot is….Enjoy yourself. And to her, it's a quote from a song that she really likes. But in times of adversity, when things seem to her not going well, when she feels like she's unmoored or a little bit lost, remembering that life is short and that it's shorter than we think, and to remember to enjoy ourselves, and it brings her back to her why. It brings her back to her purpose, and it really helps her to refocus things. So, it brings her back to that positive frame of mind. So, enjoy yourself.   Me: So, Marybeth, just want to extend our gratitude to you for taking time out of your very busy schedule and jumping on our podcast with us today. Conversation was amazing, just learning about Knowledge Owl, and just learning about the impact of a knowledge base and the future of customer experience as it relates to integrating the knowledge base into our different platforms and allowing the customer to be able to self-serve and resolve their issues that much quicker and get information at the tip of their fingers. So, I think it was really insightful, I hope that my listeners gained as much insight from it as I did. I thought it was wonderful, and I just want to thank you so much for sharing with us today.   Please connect with us on X @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •    Zingerman's Guide to Giving Great Service by Ari Weinzweig •    Zingerman's Guide to Good Leading, Part 1: A Lasped Anarchist's Approach to Building a Business by Ari Weinzweig •    Buy Back Your Time: Get Unstruck, Reclaim Your Freedom, and Build Your Empire by Dan Martell   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Real Life LA Podcast
Great News! The Great Service | Pastor Anthony Prince | RLLA

Real Life LA Podcast

Play Episode Listen Later Sep 8, 2024 21:20


Welcome to Real Life... Church for Everyone. As we gather this week both in-person and remotely, join us, with Anthony Prince. and today's message entitled, "The Great Service." TODAY'S MESSAGE "What have you been gifted with, what do you have in abundance and how can you use that to serve others. Lastly, who will you serve?" WE WELCOME YOU... ...each week, join us via our Sunday Sermon podcast, on online broadcast on Facebook & YouTube every Sunday morning, or in person at Real Life | LA. Visit reallife.la to learn more, request prayer, or to connect directly with someone at Real Life. May God bless you in miraculous ways today!

Mastering Beauty from Beauty Cast Network
50. Success at Your Fingertips, Pt 2: The Power of Great Service with Lydia Sarfati, CEO/Founder, Repechage

Mastering Beauty from Beauty Cast Network

Play Episode Listen Later Aug 25, 2024 41:03


Understanding and providing great service is foundational to building sustainable success in today's spas, salons, and shops. Lydia Sarfati, founder and president of skincare company Repechage, wrote the book "Success at Your Fingertips" in response to the many requests for advice she receives from professionals across the glove. One of the most successful women in the spa and salon industry, Lydia offers her very best advice in Part 2 of this 4-part series.

Telecom Reseller
Datagate enables white labeling with great service, simplicity and tax compliance, Podcast

Telecom Reseller

Play Episode Listen Later Jul 8, 2024


Datagate enables white labeling with great service, simplicity and tax compliance, Podcast, “Get your tax compliance right so you can sleep at night” “Get your tax compliance right so you can sleep at night, says Mark Loveys, CEO, of Datagate Innovation. In this podcast, Mark makes the case for white label, and makes the case that having the right billing solution is critical to white label journey, from growing, preparing and finally selling the telecom centered business. Good billing means getting tax compliance right, as a key element. “You're missing out on all that extra margin if you decide not to white label,” Mark adds. Mark tells us that it's a combination of making sure your tax compliance is correct, and that the billing solution not only captures all the services sold but helps with customer care and development with new services and new billing. “What I would normally say to telecom retailers and MSPs is that a lot of them have their retirement strategy built into their business. They're wanting to grow the value of their business and that extra top line revenue coming through when you're billing the service and the extra margin is going to undoubtedly build the value of your business a lot faster, give you a much bigger retirement nest egg when you come to sell.” We learn about Datagate's approach to helping clients build their brand. And often that' a mix of technology, people and customer service. “What we're seeing all around the world where Datagate operates is that the smaller reseller, the managed service provider, typically has a much stronger relationship with their customer than the large telcos.” Better billing means better revenue now, improved growth and deeper brand loyalty over the long term. If you are building an MSP brand and business, it begins with the billing solution in use. Visit www.datagate.com Datagate enables white labeling

Wake Up Tucson
Hour 2 Food Friday--restaurants with great service....Movies with Mark! Wine movies

Wake Up Tucson

Play Episode Listen Later Jun 14, 2024 41:33


Food Friday--what area restaruants have the best service? Movies with Mark Van Buren! Mark's top movies about wine. goldwaterinstitute.org

Convenience Matters
My Favorite Food Recipe Is Great Service - Episode 439

Convenience Matters

Play Episode Listen Later May 6, 2024 32:15


Foodservice is growing at convenience stores and represents 30% of inside sales. Chef Joe Arvin shares how you can keep elevating your food offer. Hosted by: Jeff Lenard About our Guest: Joe Arvin, Celebrity Chef Chef Joe Arvin is a two-time Culinary Federation gold medalist, three-time Chicago Fight Club champion, and finished 6th and 23rd place at The World Food Championships. He has also gained widespread recognition through appearances on the TV shows Big Brother, Cutthroat Kitchen, The Taste with Anthony Bourdain and South of MadLove, the cooking show that he created and hosts.

Sports Daily
A really great service, and the Kansas City Royals

Sports Daily

Play Episode Listen Later May 3, 2024 22:24


We come back with a special guest, Dustin DeVaughn from DeVaughn James who are sponsoring a great service for Cinco De Mayo.  Then we wrap up the week with some Royals talk.

Experts of Experience
#26 Secrets to Great Service at Quick-Service Restaurants

Experts of Experience

Play Episode Listen Later Apr 17, 2024 44:13


On this episode, Ryan Ostrom, the Chief Marketing Officer of Jack in the Box, discusses how the brand has separated itself from that pack in the QSR industry by placing an emphasis on speed, quality, and consistency. Plus, Ryan explains how innovation can drive business growth and enhance the customer experience, and he reveals how Jack in the Box continues to satisfy constantly evolving customer cravings with digital innovations as well as in-store service.Tune in to learn:Why speed and quality are crucial in the QSR industry, but why it's important to find a balance between the two.Why consistency is key in creating a loyal customer base in QSRs.How innovation plays a vital role in driving business growth and enhancing the customer experience in the QSR industry.How involving consumers in the innovation process through ideation sessions and consumer taste tests can lead to successful menu innovations.The ways Jack in the Box sets itself apart through its diverse menu, all-day breakfast, and customization options.Why fostering a culture of innovation and creativity requires exploring food trends, conducting consumer research, and prioritizing the guest experience.Why cutting corners in the pursuit of cost savings can negatively impact the quality and consistency of menu items.How regularly monitoring guest insights and sales data can help identify changes in consumer preferences and make necessary improvements.--How can you bring all your disconnected, enterprise data into Salesforce to deliver a 360-degree view of your customer? The answer is Data Cloud. With more than 200 implementations completed globally, the leading Salesforce experts from Professional Services can help you realize value quickly with Data Cloud. To learn more, visit salesforce.com/products/data to learn more.--Mission.org is a media studio producing content alongside world-class clients. Learn more at http://www.mission.org.

Side Hustle City
Mastering the Art of Relational Real Estate with Coach Jacki Semerau Tait

Side Hustle City

Play Episode Play 34 sec Highlight Listen Later Apr 10, 2024 53:17 Transcription Available


Ever wondered how a flair for people skills can transform into a real estate empire? Join us as we sit down with Jacki Semerau Tait, the relational real estate champion and a top one percent realtor, who shares her incredible transition from the world of sales and marketing into the lucrative realm of property sales. Discover the insider's track on how to leverage your network, use client relationship managers effectively, and turn every casual interaction into a potential business opportunity, with Jacki's narrative underscoring the profound impact of solid client education and exceptional service.This episode is a treasure trove of strategies for anyone looking to cultivate a thriving side hustle in real estate. You'll get a front-row seat to Jacke's mastery of networking and mentorship that's essential for every budding agent's toolkit. From the significance of hosting open houses to establish credibility to the subtleties of navigating the competitive landscape using modern techniques, Jacki's experience is a goldmine for new agents and seasoned investors alike. Plus, you'll be privy to personal stories that reveal how organic, everyday encounters can lead to substantial growth in the biz.Finally, we tackle the allure and cautionary tales woven into the fabric of real estate investment. Jacke offers sage advice on vacation rentals, the impact of ever-changing regulations, and how to craft an adaptable exit strategy to stay ahead of the curve. And when it comes to potential pitfalls—from the legality of sublets to the intricacies of 'subject to' property deals—Jacki's insights will arm you with the knowledge to sidestep common traps and embrace opportunities with confidence. Tune in for an episode that could very well be the keystone to building your own real estate success story.As you're inspired to embark on your side hustle journey after listening to this episode, you might wonder where to start or how to make your vision a reality.  With a team of experienced marketing professionals and a track record of helping clients achieve their dreams, we are ready to assist you in reaching your goals. To find out more, visit www.reversedout.com.Talking Trading - Expert trading and investing tactics so you can excel in the markets.Your key to getting the results you deserve.Listen on: Apple Podcasts Buzzsprout - Let's get your podcast launched! Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showSubscribe to Side Hustle City and join our Community on Facebook

The Music Biz Weekly
Don't Take Great Customer Service for Granted & Remember to Give Your Fans Great Service

The Music Biz Weekly

Play Episode Listen Later Mar 4, 2024 26:52


As a musician you are always providing customer service to your fans Episode 598: Having been dealing with customer service for a couple weeks with regards to YouTube Video Promotions and Google Ads we discuss the importance of great customer service. Don't forget that as a musician you are always providing customer service to your […]

UBC News World
Top-Rated Mesa AC Replacement Technicians Have Great Service Reviews: Learn Why

UBC News World

Play Episode Listen Later Feb 29, 2024 2:37


If your AC isn't performing to the standards you expect, it might come down to the way it's been set up. A new installation will fix that, so call Clark Heating and Cooling at +1-602-793-2477 or click https://www.clarkheatandcool.com/ in Mesa for a professional replacement. Clark Heating and Cooling City: Peoria Address: 14050 N 83rd Ave Website: https://clarkheatandcool.com Phone: +1-602-793-2477 Email: service@clarkheatandcool.com

SJP WORLD MEDIA
In The Corner 077 NXT Vengeance Day! LOOK EVERYONE IT'S TYLER!

SJP WORLD MEDIA

Play Episode Listen Later Feb 13, 2024 27:04


In this edition of In The Corner-Tyler discusses what he enjoyed & appreciated concerning NXT Vengeance Day 2024.We have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 076 The Press Conference!

SJP WORLD MEDIA

Play Episode Listen Later Feb 12, 2024 43:50


BenNny and Tyler talk about a press conference?I know!!! it was really good though, and much more..We have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 075 Raw, Paul & Netflix..

SJP WORLD MEDIA

Play Episode Listen Later Feb 1, 2024 28:23


BenNny Talks This weeks RAW, Logan Paul Contract and Netflix.Follow the show on X @InTheCornerWWEWe have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 074 Let's get Ready To Rumble!

SJP WORLD MEDIA

Play Episode Listen Later Jan 30, 2024 90:52


BenNny & Tyler share there Royal Rumble 2024 Thoughts..Follow the show on X @InTheCornerWWEWe have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 073 CM Punk Vs. Cody? TAKE MY MONEY!!!

SJP WORLD MEDIA

Play Episode Listen Later Jan 24, 2024 94:49


BenNny and Tyler Look back at the big news of WWE Raw going on Netflix, They Talk RAW and Put there picks in for this years Royal Rumble..We have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 072 Hard to pick the Royal Rumble Winner!

SJP WORLD MEDIA

Play Episode Listen Later Jan 18, 2024 32:15


BenNny talks this past weeks WWE news! and cant decide who will winthe men's and women's Royal Rumble....We have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

Social Beauty Makers
65. The Year that was 2023: What Happened & Why

Social Beauty Makers

Play Episode Listen Later Jan 17, 2024 24:31


2023 was a crazy year: Lots of success stories but perhaps even more failure (and mostly confusion over what it all might mean). My take relative to those who struggled: "overcorrection" of pricing, shifting of boundaries, and too many jumping unprepared into self-employment. For those who did well, the big ideas seem to align with pre-pandemic core success drivers: Great SERVICE and customer CARE....tied to a bit of hustle. Please visit www.socialbeautymakers.com to sign up for my free weekly e-newsletter featuring my curation of new and interesting information, links, and more.

SJP WORLD MEDIA
In The Corner 071 Drew Vs Cm Punk? Is Cody going to finish the story?

SJP WORLD MEDIA

Play Episode Listen Later Jan 13, 2024 29:36


BenNny finally gets chance to talk this weeks WWE!!We have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

Service Drive Revolution with Chris Collins
Top 5 Mistakes Even Great Service Managers Make Early On | SDR #273

Service Drive Revolution with Chris Collins

Play Episode Listen Later Dec 25, 2023 32:08


Being promoted internally or recruited away as an incoming Service Manager feels full of potential...until the harsh realities of leadership hit. Chris Collins outlines the 5 most common yet catastrophic mistakes even high performers tend to make early on in new department leader roles -from failing to reinvent stale elements to constantly fighting fires without a strategic blueprint. Tune in for critical self-evaluations all rising stars should steer clear of should they wish to ascend to elite ranks through purposeful management excellence rather than plateau due to correctable pitfalls. servicemanagement #newmanagertips #car Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Chef's PSA
How to Make Sure You Always Have a Great Service Ep. 76

Chef's PSA

Play Episode Listen Later Dec 11, 2023 16:29


If you want to have a great service, what are the steps you need to take to ensure its success? Let's cuss and discuss!  

Service Management Leadership Podcast with Jeffrey Tefertiller
Service Management Leadership - Why We Need Great Service Management

Service Management Leadership Podcast with Jeffrey Tefertiller

Play Episode Listen Later Oct 30, 2023 6:21


A brief discussion about service management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

St Helen's Sunday talks podcast
The king's great service

St Helen's Sunday talks podcast

Play Episode Listen Later Sep 24, 2023 29:15


Phil Hudson - The world around us is concerned about getting ahead, but in the kingdom of heaven true greatness is to be the servant of all. To see this, we must look at the cross.

St Helen's Sunday talks podcast
The king's great service

St Helen's Sunday talks podcast

Play Episode Listen Later Sep 24, 2023 30:52


Drew Balch - The world's ethos is to love to hold power over others. But Jesus' kingdom is opposite to that; it's marked by greatness of service. This passage assaults our sinfulness and corrects our view of heaven.

Eight Frugal Minutes
How Much Do You Tip? Budget in Tipping for Great Service

Eight Frugal Minutes

Play Episode Listen Later Sep 18, 2023 9:06


Tip? No Tip? If you are wondering how much do you tip and where, we have got some answers. On this episode of Eight Frugal Minutes, we offer tips on how to tip within your budget and feel good about what you leave for service. Plus, we share why we refuse to tip when a business uses a digital point of sale to embarrass us into tipping random employees we've never met. --- Send in a voice message: https://podcasters.spotify.com/pod/show/eight-frugal-minutes/message

Ted's Hospitality Minute with Host Ted Kelly
Great Service and Sustainability in a WORLD CLASS Hotel with Christopher Ahlgrim

Ted's Hospitality Minute with Host Ted Kelly

Play Episode Listen Later Sep 18, 2023 25:35


You don't want to miss THM this week! We have a very special guest, Christopher Ahlgrim, Vice President, of Development – North America at Preferred Hotels & Resorts. Chris is going to share insights on going green and creating a world-class hotel experience! Don't wait for disaster to strike, the aftermath of a disaster can leave you financially tight. Download RecoverIT using the THM promo code: " 2023IMSL1" http://www.recoverit.app Chris Ahlgrim Email: cahlgrim@PreferredHotels.com Chris Ahlgrim Linkedin: https://www.linkedin.com/in/christopherahlgrim/ Prefered Hotels Website: http://www.PreferredHotels.com Preferred Hotels Youtube:  @preferredhotelsresorts3050  Ted's Hospitality Minute with Host Ted Kelly of Interserv Maintenance Management Solutions 0:00 - Preview 0:30 - Introduction to the show and Chris Ahlgrim of Preferred Hotels and Resorts 3:16 - What is Preferred Travel Group 5:47 - What are your independent hotels like? 11:27 - Sponsor Message 11:37 - What are the High-Level Standards at Preferred Hotels? 14:45 - What is Beyond Green? 18:09 - How does Preferred stay ahead of the curve on Green initiatives? 22: 09 - What advice do you have to improve a hotels ESG Score? 24:41 - How do you get in touch with Chris? 25:04 - Closing Thoughts #interserv #renovations #PIPs #capex #maintenance #hotels #hospitality #PreferredHotels #resorts #green #sustainability

SJP WORLD MEDIA
In The Corner 069 Impact! Wrestling PCO Continues haunting Bully Ray!

SJP WORLD MEDIA

Play Episode Listen Later Aug 24, 2023 18:35


Review of Impact Westling from last week 8/17/23. Deonna Purrazzo vs. KiLynn King. PCO continues haunting Bully Ray. Killer Kelly, Moose, Eric Young, and The Rascals become NO. 1 Contenders for the Impact Tag Team Titles!!! Follow on X @DustinTyler86   @InTheCornerWWE        @BenNnyMack       @SJPWorldMedia We have Merch! Check it out here                      ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 068 Tyler Goes To AEW Dynamite! No Really!

SJP WORLD MEDIA

Play Episode Listen Later Aug 21, 2023 37:43


Tyler goes to AEW Dynamite. Telling my experience of attending AEW Dynamite Fight For The Fallen ( Wed-August, 16th) live from Nashville, Tennessee. MJF & Adam Cole appear. Orange Cassidy defends AEW International Title, and Will Ospreay, Chris Jericho, Eddie Kingston, BCC, Darby Allin, Nick Wayne, & Sting, Kenny Omega, Young Bucks, and FTR surprise us!Follow on X @DustinTyler86   @InTheCornerWWE        @BenNnyMack       @SJPWorldMedia We have Merch! Check it out here                      ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 067 Is RKO coming Back at Payback? & Much More

SJP WORLD MEDIA

Play Episode Listen Later Aug 18, 2023 33:52


Is RKO coming Back at Payback?BenNNy Talks This weeks Raw Jey Uso, Randy Orton and if Drew should turn Heel... and so much more..Follow on X @DustinTyler86    @InTheCornerWWE        @BenNnyMack       @SJPWorldMedia We have Merch! Check it out here                      ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 066 Impact Wrestling!

SJP WORLD MEDIA

Play Episode Listen Later Aug 15, 2023 26:17


SPOILERS AHEAD!!!!!!Impact Wrestling featured Deonna Purrazzo addressing Knockouts World Champion Trinity.PCO returns to confront Bully Ray.We see Kushida and Alisha Edwards wrestle & more.Follow on X @DustinTyler86   @InTheCornerWWE        @BenNnyMack       @SJPWorldMedia We have Merch! Check it out here                      ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

The Jaipur Dialogues
Imran Khan Has Done Great Service To India By Delegitimising Pak Army | Sanjay Dixit to Arzoo Kazmi

The Jaipur Dialogues

Play Episode Listen Later Aug 11, 2023 29:59


Imran Khan Has Done Great Service To India By Delegitimising Pak Army | Sanjay Dixit to Arzoo Kazmi

The Refrigeration Mentor Podcast
Episode 133 - 15 Tips To Become a Great Service Techinican

The Refrigeration Mentor Podcast

Play Episode Listen Later Aug 10, 2023 28:33


In this episode I dive into a few things I believe will help you become a great service technician. Becoming a great service technician requires a combination of technical expertise, soft skills, and a commitment to professional growth. Here are some tips to help you excel in your role: Master Technical Skills: Continuously enhance your technical knowledge and skills. Stay updated with the latest industry advancements, equipment, and repair techniques. This will enable you to diagnose and fix complex issues efficiently. Hands-On Experience: Gain practical experience by working on a variety of equipment and systems. The more exposure you have to different scenarios, the better equipped you'll be to handle diverse challenges. Problem-Solving Abilities: Develop a logical and systematic approach to problem-solving. Break down complex issues into smaller components, analyze each part, and identify the root cause of problems. Effective Communication: Practice clear and concise communication with clients, coworkers, and supervisors. Listen actively, ask relevant questions, and explain technical details in a way that's easy for others to understand. Customer Service Excellence: Provide exceptional customer service by being attentive to customer needs, addressing concerns promptly, and maintaining a friendly and professional demeanor. A satisfied customer is more likely to become a repeat client. Time Management: Efficiently manage your time by prioritizing tasks, setting realistic timelines, and avoiding procrastination. Being punctual and reliable contributes to your reputation as a dependable technician. Continuous Learning: Commit to lifelong learning. Attend workshops, seminars, and training programs to expand your skill set and stay updated with industry developments. Certifications: Obtain relevant certifications and licenses. Certifications not only validate your expertise but also demonstrate your commitment to professional growth. Safety First: Prioritize safety in all your work. Follow proper safety procedures, wear appropriate personal protective equipment (PPE), and ensure the safety of yourself and others. Attention to Detail: Pay close attention to even the smallest details. Thoroughly inspect equipment, diagnose issues accurately, and double-check your work to avoid mistakes. Adaptability: The field of service and technology is constantly evolving. Be adaptable and open to new methods, tools, and techniques to stay ahead in your profession. Team Player: Collaborate effectively with your team members. Sharing knowledge, assisting colleagues, and working together to solve problems can lead to better outcomes for everyone. Professional Appearance: Present yourself in a neat and professional manner. Your appearance reflects your commitment to your job and leaves a positive impression on clients. Ethical Conduct: Uphold high ethical standards in your work. Honesty, integrity, and transparency build trust with clients and colleagues. Networking: Build a strong professional network by connecting with industry peers, attending trade events, and participating in online forums. Networking can provide valuable insights and opportunities. Remember that becoming a great service technician is a continuous journey. Strive for excellence, embrace challenges as learning opportunities, and always seek ways to improve both your technical skills and interpersonal abilities. If your a technician or buisness owner and you want to learn more about our customized refrigeration learning programs email me at trevor@refrigerationmentor.com ===================================== Let's Connect on Instagram - https://www.instagram.com/refrigerationmentor/ Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More Here Learn More About Refrigeration Mentor - https://refrigerationmentor.com/ Get A Free Compressor Guide - Access Here

SJP WORLD MEDIA
In The Corner 065 Tylers Going SOLO!

SJP WORLD MEDIA

Play Episode Listen Later Aug 10, 2023 37:23


In The Corner 065Tylers First solo show.Tyler Highlights his favourite moments from this weeks offerings of NXT & AEW.Follow on X @DustinTyler86    @InTheCornerWWE        @BenNnyMack       @SJPWorldMedia We have Merch! Check it out here                      ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 064 WWE RAW, Rollins, & More

SJP WORLD MEDIA

Play Episode Listen Later Aug 9, 2023 24:38


BenNny looks back at this weeks WWE RAW, he Talks abouta wrestler who may have signed for the WWE.Who will Drew McIntyre face next?and Seth Vs Shinsuke NakamuraFollow the Show @IntheCornerWWE on X (Twitter)We have Merch! Check it out here                                          ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

SJP WORLD MEDIA
In The Corner 063 Summerslam Review 2023

SJP WORLD MEDIA

Play Episode Listen Later Aug 8, 2023 95:52


BenNny & Tyler have an announcement on what Tyler is doing next,and they look back at this past weeks SummerslamFollow the Show @IntheCornerWWE on twitter.We have Merch! Check it out here                                           ----> https://www.teepublic.com/stores/sjp-world-mediaDo you like my intro?Get your Voice overs and jingles made here, Great Service and turn around,Prices start from as little as £5.Radio Jingles | Sung Jingles | DJ Drops - Radio Jingles 24https://www.radiojingles24.com/?affiliates=54

The Other Hand
Has Ryan Tubridy done the nation a great service? If inflation is coming back down all on its own, why raise interest rates? The UK is literally getting sick.

The Other Hand

Play Episode Listen Later Jul 17, 2023 35:05


Why is UK inflation orders of magnitude more than anywhere else? Hosted on Acast. See acast.com/privacy for more information.

Service Drive Revolution with Chris Collins
Tips To Become A Great Service Manager | SDR #243

Service Drive Revolution with Chris Collins

Play Episode Listen Later May 29, 2023 28:22


Hey everybody! Welcome to the big show! We had an AMAZING coaching meeting here in Los Angeles last week so we're taking a week off from recording episodes. This week, I want to visit one of my favorites, How To Become An Elite Service Manager. Whether your service managers are brand new or seasoned veterans, this episode has a great checklist of elite characteristics to look out for . Enjoy!  Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Got a question? Call us at 1-833-3-ASK-SDR Check out our Best-Sellers: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt Strategy specialists and training available, just click the links below:  1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc  2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away! http://bit.ly/CCIschedule Join our Facebook Groups: For Service Advisors -- https://bit.ly/3H83qeT For Service Managers -- https://bit.ly/3ZHjbBK For Dealers / General Managers -- http://bit.ly/3wgF7WJ For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Hot Take Central
4-7 Segment 3 - Cam gets a cameo request - Appreciating great service at bars - Showcasing sexy photos -

Hot Take Central

Play Episode Listen Later Apr 7, 2023 30:14


4-7 Segment 3 - Cam gets a cameo request - Appreciating great service at bars - Showcasing sexy photos - Cam raids all sorts of cabinets - Woke companies - Cheap beer alternatives - Four Loko crazy mode

The Holy Post
558: Saddleback vs the SBC & Misusing the Marriage Metaphor with Beth Felker Jones & Amy Peeler

The Holy Post

Play Episode Listen Later Mar 29, 2023 79:33


Description: Rick Warren, the founder and former pastor of Saddleback Church, is speaking out after his church was ejected from the Southern Baptist Convention for ordaining women. Phil explains how the SBC went from being accepting of female leaders, to opposing them, to kicking out churches that depart even slightly on the issue. Then, Kaitlyn talks with Dr. Beth Felker Jones and Dr. Amy Peeler about Joshua Butler's controversial article comparing the gospel to marital sex. They explain what his article gets fundamentally wrong about the New Testament's marriage metaphor. Plus, a new study finds evangelicals are the least liked religious group in America, except by evangelicals who think they're great. And someone is anonymously leaving their mark on Broadway. Patreon Bonus: Bonus Interview with Beth Felker Jones & Amy Peeler https://www.patreon.com/posts/80671682 Patreon Bonus: Listener Question https://www.patreon.com/posts/80671892 Holy Post merch store - https://www.holypost.com/shop     0:00 -  Intro 2:45 - Theme Song 3:55 - News of the Butt 9:03 - Evangelicals loved by Evangelicals, but not anyone else 14:14 - SBC history around women ordination  26:49 - Denny Burke's response to Rick Warren 46:14 - Guest Interview - Beth Felker Jones & Amy Peeler 53:47 - Can marriage and sex point us to God? 59:29 - Interpreting the marriage metaphor in Ephesians 5 1::03:11 - Flaws of the giver, receiver framework 1:18:59 - End Credits Links mentioned in news segment:   Fan poops in aisle near Hillary and Chelsea Clinton at Broadway show https://pagesix.com/2023/03/20/fan-poops-in-aisle-near-hillary-and-chelsea-clinton-at-show/   Evangelicals Are the Most Beloved US Faith Group Among Evangelicals https://www.christianitytoday.com/news/2023/march/evangelical-reputation-negative-us-survey-religious-groups-.html    The Southern Baptist Convention's coming ‘Great Ejection' https://religionnews.com/2023/03/22/the-southern-baptist-conventions-coming-great-ejection/ Rick Warren Has Done the SBC a Great Service https://www.dennyburk.com/rick-warren-has-done-the-sbc-a-great-service/ Other resources:   The Bible's Marriage Metaphor Doesn't Belong In the Bedroom by Amy Peeler https://www.christianitytoday.com/ct/2023/march-web-only/marriage-metaphor-ephesians-5-christ-husband-sex-tgc.html   Protestant bodies, Protestant bedrooms, & our furious need for a theology thereof by Beth Felker Jones https://bethfelkerjones.substack.com/p/protestant-bodies-protestant-bedrooms   Faithful: A Theology of Sex by Beth Felker Jones https://amzn.to/42QqaK7 Holy Post website: https://www.holypost.com/   Holy Post Patreon: https://www.patreon.com/holypost     The Holy Post is supported by our listeners. We may earn affiliate commissions through links listed here. As an Amazon Associate, we earn from qualifying purchases.

the unconventional attorney
#590 | How to provide a great service.

the unconventional attorney

Play Episode Listen Later Dec 19, 2022 1:22


How to provide a great service. -- I love comments. I make these videos specifically to help people with no expectations. Please take a second and say ‘Hi' in the comments and let me and know what you thought of the video… PS - it would mean the world to me if you hit the subscribe button.

Jason & Alexis
10/19 WED HOUR 1: Great service, Charlie Puth on Stern & George Floyd's family suing Ye

Jason & Alexis

Play Episode Listen Later Oct 19, 2022 39:11


Jason and Alexis share great customer service experiences yesterday. Charlie Puth sat down with Howard Stern and we can't get enough! George Floyd's family is suing Kanye West for $250 million. Why is he even commenting on his death?