Podcasts about sales podcast

This is episode 823. Read the complete transcription on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Kelli Furrer, Chief Marketing Officer and Chief Revenue Officer at Slingshot Aerospace. Find Louise on LinkedIn.  KELLI'S TIP: "In complex markets, if you win the narrative early, you win the contract later. Marketing doesn't close the deal, but it shapes the conditions for it long before the opportunity appears."

This is episode 822. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Louise McEvoy, Senior Vice President, Global Channel Sales at Keyfactor. Find Louise on LinkedIn.  LOUISE'S TIP: "Bring your best self every time. If you've done everything you can, then the outcome isn't failure, it's just part of the journey."

This is episode 821. Read the complete transcription on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Nick Michaelides, former Senior Vice President of U.S. Public Sector Sales at Cisco and the 2026 IEPS Lifetime Achievement Award recipient. Find David on LinkedIn.  NICK'S TIP: "Every sales professional needs to lean in on AI and understand where the technology is going, because if you don't, someone else will, and they will outsell you."

Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Chirag Kulkarni, co-founder and CEO of Hobbes, about the evolving role of AI in sales and customer experience. They discuss how AI is transforming customer interactions, the balance between automation and human touch, and the misconceptions surrounding AI's capabilities. The conversation also touches on emerging technologies, ethical considerations, and the importance of emotional intelligence in sales. Takeaways AI is shifting from automation to augmenting human capabilities. Customers expect software to simplify their tasks. The human element in sales remains crucial despite AI advancements. AI can resolve issues faster, enhancing customer experience. Finding the right balance between AI and human interaction is essential. Misconceptions about AI's intelligence can lead to unrealistic expectations. Humans possess emotional intelligence that AI cannot replicate. Local AI models are set to revolutionize the industry. Transparency in AI interactions fosters trust with customers. Ethical considerations in AI are becoming increasingly important. Chapters 00:00 Introduction to AI in Sales 02:03 The Evolution of Customer Experience with AI 05:28 AI's Role in Onboarding and Customer Retention 09:10 Misconceptions About AI and Its Capabilities 12:48 Balancing AI Automation with Human Touch 16:38 Emerging Technologies in AI 20:09 Ethical Considerations in AI The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 820. Read the complete transcription on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed David Drahozal, former Sr. Director of U.S. Public Sector Channel Sales at NetApp, who is announcing his retirement after decades of leadership in the public sector technology channel. Congratulations, and thank you for sharing your insights and experience with the Sales Game Changers community. Find David on LinkedIn.  DAVID'S TIP: "Implement the 120 rule. If something takes under 120 seconds, do it immediately. Otherwise all the little things pile up with the big things and it becomes overwhelming."

This is episode 819. Read the complete transcription on the Sales Game Changers Podcast website. This is an Office Hours – Sales Professors Unplugged sub-brand of the Sales Game Changers Podcast. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed David Brauer, Director of the Sales Institute of West Virginia University. Find Dennis on LinkedIn.  DAVID'S TIP: "Build your network. Always be growing it no matter how far along you are in your career. Connect with new people because you can learn from everybody. Opportunity dances with those who are on the dance floor."

What you'll learn in this episode: Why hiring should start with understanding your own strengths and weaknesses The difference between vision, mission, and culture when building a team Why most entrepreneurs struggle with hiring compared to selling The real cost of making a bad hire Why Dan treats the first 90 days as part of the interview process The surprising statistics behind finding the right talent How great leadership helps people achieve their goals—and why that leads to your success

This is episode 818. Read the complete transcription on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Dennis Lucey, Vice President at Akima Global Technologies. Skilled in Storage Area Network (SAN), Government, Storage, Customer Relationship Management (CRM), and Go-to-market Strategy.  Find Dennis on LinkedIn.  DENNIS' TIP: "Anytime you do an outreach, particularly to a Fed, put it in context. Why do you want to connect and what are you bringing to them? Not what they can do for you, but what you can do for them."

¿Tienes la sensación de que tu mercado está mal? ¿Intentas vender y solo recibes negativas? ¿Empieza a preocuparte si tu producto encaja? Si es tu caso, deberías escuchar este episodio sobre calificación del cliente.Cuando no hacemos bien esta fase del proceso de ventas, abrimos la puerta a muchos prospectos que NUNCA van a comprar.El problema es que son MÁS que los que si van a hacerlo y a veces descartar da un poco de miedo.En este episodio te voy a explicar:✅ Qué es la calificaciíón y por qué es tan importante✅ El motivo por el que te da miedo descartar y cómo superarlo YA✅ Cómo plantear un buen proceso de ventas que funcioneY si eres CEO o director comercial y  quieres diagnosticar tu proceso de ventas, aquí te dejo un test que te permitirá hacerlo en 3 minutos.0% Spam, son 15 preguntas, las respondes y te llevas tu resultado sin trampa ni cartón.https://www.jorgecoronado.com/diagnostico-de-tu-equipo-comercial/Y aquí puedes conocer los servicios de mi patrocinador de esta temporada:El mejor hosting en español

Summary In this conversation, Matthew Whyatt discusses the changing landscape of buyer engagement and the critical role of marketing in building trust and reputation. He emphasizes the need for sales professionals to adapt to these changes by enhancing their training and ability to build rapport quickly. The discussion highlights the importance of aligning marketing and sales efforts to effectively navigate the buyer's journey and ultimately drive business growth. Takeaways The last thing most buyers want to do today is engage with a salesperson. Buyers engage with the 'messy middle' of the customer journey. Building trust is essential for business growth. Sales individuals need higher levels of training today. Rapport must be built quickly, often in one call. Marketing activities must align with sales efforts. Brand positioning is influenced by marketing activities. Reputation building is crucial in the buyer's journey. Sales and marketing alignment is key to success. Asking for the money is a critical step in the sales process. Chapters 00:00 Introduction to AI in Sales 00:55 Authenticity in AI and Sales The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 817. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Mark Amtower, author, speaker, podcaster, and consultant who helps SMEs, government contractors, and consultants gain visibility, credibility, and traction in the federal market. Find Mark on LinkedIn.  MARK'S TIP: "Anytime you do an outreach, particularly to a Fed, put it in context. Why do you want to connect and what are you bringing to them? Not what they can do for you, but what you can do for them."

What you'll learn in this episode: ● Why hiring because of a “pain point” often creates bigger problems ● The danger of too many specialists too early in business ● How systems create consistency—and consistency creates momentum ● Why simplifying your business can increase profitability ● The real reason 50% of hires don't work out (and what to do about it) ● The SCARLET hiring framework: Self-starter, Competitive, Assertive, Relationship-based, Learning-based, Team player ● How removing friction in your processes leads to predictable success If you've ever felt capable but inconsistent in your income, this episode will show you how leadership, systems, and the right people close the gap between effort and results.

This is episode 816. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. This is an Office Hours - Sales Professors Unplugged sub-brand of the Sales Game Changers Podcast. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Frank Hauck, former President, Banking, NCR Corporation, and the founder of the Hauck Sales Performance Lab at Bryant University. Find Frank on LinkedIn.  FRANK'S TIP: "Preparation drives performance. Don't walk into a call hoping to be good. Prepare until you're great."

Summary In this episode of the AI for Sales podcast, host Chad Burmeister welcomes Arvind Murali, co-founder and chief data officer at Data Color AI. They discuss the transformative impact of AI on customer experience, the importance of trust and value in AI projects, and the misconceptions surrounding AI and job replacement. Arvind emphasizes the need for human augmentation rather than replacement, and they explore emerging AI technologies and the ethical considerations that come with them. The conversation concludes with insights on the skills sales professionals need to thrive in an AI-augmented world. Takeaways AI projects often fail due to lack of trust and value. The three pillars of AI are value, trust, and scale. AI can significantly enhance customer experience and efficiency. Augmentation of human jobs is the key benefit of AI. Empathy and creativity cannot be replaced by AI. AI governance is a shared responsibility among stakeholders. Emerging AI technologies are evolving towards voice-activated interfaces. Sales professionals must learn to leverage AI tools effectively. AI can lead to significant reductions in customer service workload. The future of AI will require a focus on ethical considerations. Chapters 00:00 Introduction to AI for Sales Podcast 03:55 The Three Pillars of AI: Value, Trust, and Scale 08:46 Transforming Customer Experience with AI 13:47 Success Stories: Real-World AI Impact 18:24 Misconceptions About AI and Job Replacement 23:15 Emerging AI Technologies and Their Future 28:02 Ethics and Governance in AI 32:40 Skills for Success in an AI-Augmented World The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

What you'll learn in this episode: ● Why your daily habits determine your long-term sales success ● The compound effect of small decisions in business and life ● How personal responsibility impacts your income and relationships ● The leadership lesson every parent and salesperson should understand ● A simple four-part daily formula for building a meaningful life ● How to break negative cycles before they define your future To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

This is episode 815. Read the complee transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. This is an Office Hours – Sales Professors Unplugged sub-brand of the Sales Game Changers Podcast. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, we interviewed Dr. Andrea Dixon, Executive Director, Center for Professional Selling, Baylor University. Find Dr. Dixon on LinkedIn.  DR. DIXON'S TIP: "We can't just be preparing students for an initial role. We have to prepare students for their career and for life."

Summary In this conversation, Chad Burmeister interviews Michelle Donnelly, Chief Revenue Officer at Crescendo, discussing the transformative impact of AI on customer experience. They explore how Crescendo's AI-native platform enhances customer interactions, the integration of human agents, and the efficiency gains from AI implementation. Michelle shares insights on industry applications, ethical considerations, and the future of AI in sales, emphasizing the importance of human touch in customer service. Takeaways Crescendo has achieved $100 million in AI ARR in just two years. AI chatbots can accurately handle 98% of customer inquiries. The integration of AI and human agents enhances customer experience. AI can transform customer service into a profit center. Speed and efficiency are critical in customer interactions. AI can provide insights that improve product offerings. Companies can achieve significant cost savings with AI implementation. The human touch remains essential in customer service. AI can help new sales hires become productive faster. Ethical considerations in AI deployment are crucial for customer trust. Chapters 00:00 Introduction to Crescendo and AI in Customer Experience 02:49 Transforming Customer Experience with AI 06:00 Industry Applications of AI in Customer Service 10:55 The Role of AI in Enhancing Human Agents 16:26 Efficiency Gains and ROI from AI Implementation 18:43 The Future of AI in Sales and Customer Interaction 22:12 Ethical Considerations in AI Deployment 24:29 The Future of Physical AI Agents 26:57 Skills for the Future Sales Workforce The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is from our video, Example of a Cold Call for Logistics and Freight Services. Watch the video here https://youtu.be/sagwYgVmVaE?si=677u1DD6n0H8V6N1

Companies go upmarket, hit three slow months, and decide the strategy “doesn't work.” In this live episode, Yann (co-founder of Userled, former Salesforce enterprise seller) breaks down what enterprise deals actually look like up close: long stretches of silence that aren't rejection, stakeholders who shape the decision without ever joining a call, and why “activity” can feel busy while the deal goes nowhere. You'll also hear the less glamorous side: what founder life feels like when momentum disappears, why some teams survive the hard quarters (and others don't), and how hiring for energy changes everything. Yann shares how Userled changed their ICP, survived two brutal quarters — then closed more in October–November than the rest of the year combined. We enjoyed this conversation. Hope you will too.

Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews R.A. Wilson, author of 'In Search of the Master Prompt' and founder of Writers Forge. They discuss the transformative impact of AI on writing and customer experience, the misconceptions surrounding AI, and the importance of maintaining a personal touch in automated processes. R.A. shares insights on emerging AI technologies, the ethical considerations of AI use, and the significance of narrowing one's niche in writing. The conversation emphasizes the collaborative potential of AI in enhancing the writing process while retaining the essential human element. Takeaways AI has transformed the way creators connect with audiences. Personalization in marketing is increasingly important with AI. AI is a tool that requires teaching and collaboration. Misconceptions about AI include the belief that it can solve all problems. The human touch is essential in writing and marketing. Emerging AI technologies are combining various functionalities. Ethics in AI usage falls on the creators and users. Narrowing your niche can lead to greater success in writing. Empathy for humanity is crucial for writers using AI. AI can help refine manuscripts but human oversight is necessary. Chapters 00:00 Introduction to AI in Writing 01:35 Transforming Customer Experience with AI 03:48 The Role of AI in Book Writing 05:20 Misconceptions About AI 07:18 Balancing Automation and Personal Touch 08:40 Emerging AI Technologies 10:22 Ethics in AI Usage 12:27 Skills for Aspiring Authors 15:04 Finding Your Niche in Writing 16:58 Final Thoughts and Advice The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

What you'll learn in this episode: ● How to uncover hidden objections in sales conversations ● The right way to challenge price objections without confrontation ● How cause-and-effect language distorts buyer thinking ● The smart way to handle trust-based objections ● How to break “mind reading” assumptions in prospects ● Why value judgments (“lost performatives”) weaken buying decisions ● How the Meta-Model helps you close more deals with confidence To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

What you'll learn in this episode:● What deletions are in the Meta-Model and why they matter in sales● How simple deletions create uncertainty (and the exact question to ask)● How to handle “they” objections using referential index clarification● How comparative deletions hide competitor comparisons● Why vague language is the real reason deals stall● How precise questions build trust and accelerate closing To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

This is episode 814. Read the complete transcription on the Sales Game Changers Podcast website. Join the IEPS Selling Essentials Marketplace webinar with Zeev Wexler and Tom Snyder on February 24 at noon EST here. This is an episode of the "AI and Selling Effectiveness Podcast" with IEPS Selling Essentials Marketplace partner Zeev Wexler from Viacry. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! This episode previews IEPS' February 24 webinar with Zeev Wexler and Tom Snyder, exploring how sales teams can move beyond casual AI use to build repeatable workflows with Microsoft Copilot that improve prospecting, qualification, and selling effectiveness. The conversation emphasizes "human + AI" — using AI as a true sales assistant while keeping emotional intelligence, trust, and relationships at the center of closing deals. Find Zeev on LinkedIn. ZEEV'S TIP: "AI is not going to replace you but if you don't learn how to use it, another salesperson who does will."

In This Episode Guest:Chris Van DusenMarketing & Sales | Private Equity | Corporate StrategyChris Van Dusen is a marketing and growth professional with extensive early-stage and capitalization experience. He is the founder of Parcon Media (now Parcon LLC), former Chief Growth Officer of Balanced Health Botanicals, and a key growth partner behind Surf City Still Works.About Chris Van DusenChris launched Parcon Media and scaled it to $1.5M in top-line revenue in under two years before merging into what is now Parcon LLC. The agency worked with brands including Travis Mathew, Experian, University of California Irvine, University of California Office of the President, and Maglite.As Chief Growth Officer of Balanced Health Botanicals (BHB) in Denver, CO, Chris allocated and deployed a ~$20 million marketing budget to democratize CBD and scale BHB into the largest supplier of hemp-derived CBD globally. His strategy fueled massive DTC and brick-and-mortar growth through 2019 and navigated the shifting COVID-19 landscape in 2020—culminating in a $75M sale to Village Farms (NASDAQ: VFF) in August 2021.Simultaneously, Chris helped scale Surf City Still Works in Orange County, CA. He expanded marketing, retained Southern Glazer's Wine & Spirits (the largest spirits distributor in the U.S.), raised $3.7M in capital, and moved operations into a 25,000 sq ft manufacturing facility—the first of its kind in Orange County. He also built a world-class advisory board including Bob McKnight (Founder of Quiksilver) and Travis Brasher (Founder of Travis Mathew), leading to a merger with Kimo Sabe, a Los Angeles-based mezcal company.Chris holds a Bachelor's degree in Economics from the College of William and Mary. He has served on boards including the Orange County Museum of Art (OCMA) and the Irvine Public Schools Foundation (IPSF). He is a member of Entrepreneur's Organization (EO), Young Executive Council (YEC), a National Board member of Alder, and has previously been a member of PTTOW!. Chris frequently speaks on marketing, growth, product-market fit, and brand building.What you'll learn in this episode:● Why truly understanding your customer is the foundation of scalable growth● How conversion rate optimization can 5X your ROI without increasing ad spend● The difference between lifestyle businesses and venture-scale companies● What venture capital investors actually look for before writing a check● Why focus beats chasing every opportunity● How discipline, grit, and “doing hard things” build elite entrepreneurs● The balance between confidence and coachability in leadershipConnect with Chris Van DusenInstagram: https://www.instagram.com/chrismvandusen/?hl=enTikTok: https://www.tiktok.com/@chrisvandusenYouTube: https://www.youtube.com/@officialcvdFacebook: https://www.facebook.com/christophervandusenLinkedIn: https://www.linkedin.com/in/chrismvandusen/ To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

This is episode 813 Read the complete transcription on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's "Women in Sales Leadership," show, Center for Elevating Women in Sales Leadership President Gina Stracuzzi interviewed Erika Irby, Director, Channel Marketing, Americas for Veeam. Watch the video of this podcast on YouTube here. Find Erika on LinkedIn.  ERIKA'S TIP: "Always choose yourself  because that's when you become your most trusted, authentic leader. In the channel, trust and relationships are everything. Without them, you never get past the first conversation."    

What you'll learn in this episode:● Why most sales objections are surface-level distortions● How to challenge cause-and-effect statements without being confrontational● The power of asking “According to whom?” in value-based objections● How to uncover hidden fears behind pricing resistance● The lead-benefit-benefit framework for ethical influence● How pace-pace-bind gives prospects ownership of the decision● Why clarity beats pressure in every sales conversation● How the brain filters 11.2 million bits of data down to 40–50—and how to guide that focus To find out more about Dan Rochon and the CPI Community, you can check these links:Website: No Broke MonthsPodcast: No Broke Months for Salespeople PodcastInstagram: @donrochonxFacebook: Dan RochonLinkedIn: Dan RochonTeach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead

Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Justin Trombold, an expert in generative AI and sales strategy. They discuss the importance of AI readiness, the transformation of customer experience through AI, and the balance between automation and personalization in sales. Justin emphasizes the need for organizations to align their AI strategies with their overall business objectives and to overcome misconceptions about AI's capabilities. The conversation highlights the potential of AI to enhance sales processes and improve customer engagement while addressing the challenges that come with implementing AI solutions. Takeaways Generative AI readiness is crucial for organizations. Data quality is just one aspect of AI readiness. AI can significantly enhance customer experience. Sales teams should focus on higher order tasks. Misconceptions about AI can hinder its adoption. Automation should augment human capabilities, not replace them. Collaboration across departments is essential for success. Understanding AI's limitations is key to effective use. Sales strategies must align with AI capabilities. AI can help sales reps focus on relationship building. Chapters 00:00 Introduction to AI in Sales 02:50 Understanding Generative AI Readiness 05:54 Transforming Customer Experience with AI 08:26 The Role of AI in Sales Strategy 11:30 Overcoming Misconceptions about AI 14:12 Balancing Automation and Personalization 17:09 Future of AI in Sales and Customer Engagement The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 812. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. This is an Office Hours - Sales Professors Unplugged sub-brand of the Sales Game Changers Podcast. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred interviewed Dr. Dawn Deeter, Director of the National Strategic Selling Institute at Kansas State University. She brought on one of her program's sponsors Nate Lindstrom at Lockton. Find Dr. Deeter on LinkedIn. Find Nate on LinkedIn. DR. DEETER'S TIP: "If you're a hiring manager, actively seek out nearby universities with sales programs. You'll gain years of advantage by hiring sales-ready graduates." NATE'S TIP: "The generalist is dying." The future belongs to specialists who deeply understand an industry and how their solution creates value inside it."

Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Mark McDougall from Clarity First about the transformative impact of AI on web design and customer experience. They discuss the evolution of website creation, the challenges of optimizing traffic, and the misconceptions surrounding AI's capabilities. Mark shares insights on the future of AI, its potential to replace jobs, and the importance of maintaining a human touch in sales. The conversation also touches on emerging technologies, ethical considerations, and the skills needed to navigate the AI landscape effectively. Takeaways AI is significantly changing the landscape of web design. The ease of creating websites has drastically improved with AI tools. Understanding customer needs is crucial for effective web design. AI can help in diagnosing client problems more effectively. Small business owners can now create websites with minimal friction. The importance of a strong value proposition on landing pages. Offering free value can enhance lead generation efforts. Misconceptions about AI can hinder effective implementation. AI will impact knowledge workers, but full replacement is unlikely soon. Sales skills remain essential, even with AI advancements. Chapters 00:00 Introduction and Guest Introduction 01:58 AI's Impact on Customer Experience 05:36 Optimizing Website Traffic and Case Studies 08:39 Misconceptions About AI 11:22 The Future of AI and Job Replacement 14:24 Augmentation vs. Replacement in AI 17:11 Emerging Technologies in AI 20:04 Ethics and Governance in AI 22:55 Skills for Navigating AI in Sales The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 811. Read the complete transcript on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. This is an Office Hours - Sales Professors Unplugged sub-brand of the Sales Game Changers Podcast. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred interviewed sales professor Rhett Epler at Old Dominion University. Find Rhett on LinkedIn. RHETT'S TIP: "To see somebody get into a great career just changes their life. To be even a small part of that is one of the most underrated privileges this job has to offer."

Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with John Rood, founder of Proceptual, about the critical importance of AI governance in organizations. They discuss the challenges posed by shadow AI, the ethical considerations in AI governance, and share success stories of implementing governance frameworks. The conversation also touches on misconceptions about AI implementation, the balance between automation and human touch, and the skills needed for future AI governance professionals. Takeaways AI governance is essential for organizations to avoid significant risks. Shadow AI is a growing concern as employees use unregulated AI tools. Implementing governance frameworks can enhance customer trust and compliance. Ethics in AI includes bias prevention, transparency, and explainability. Many organizations struggle with AI implementation due to lack of strategy. Automation should complement human efforts, not replace them. Future AI governance will require professionals who understand workflows. Large organizations tend to have better governance practices than smaller ones. NIST and ISO frameworks provide valuable guidelines for AI governance. Continuous training and awareness are crucial for effective AI governance. Chapters 00:00 Introduction to AI Governance 02:16 The Importance of AI Governance in Customer Experience 05:34 Challenges of AI Governance in Organizations 07:47 Success Stories in AI Governance Implementation 09:55 Ethics in AI Governance 13:31 Misconceptions About AI Implementation 16:57 Balancing Automation with Human Touch 21:35 Future Skills for AI Governance Professionals 23:13 Ecosystem of AI Governance Technologies 25:21 Advice for Aspiring AI Governance Experts The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 810. Read the complete transcript on the Sales Game Changers Podcast website. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred discussed influence in the sales process with Cialdini-trained expert Brian Ahearn, author of "Influencing People: Powerful Everyday Opportunities to Persuade hat are Lasting and Ethical." He was joined by Veit Albert, VP of Sales at hearing aid company hear.com. Find Veit on LinkedIn.  Find Brian on LinkedIn. VEIT'S TIP: "Influence is responsibility. You can use it to push people or to lift them up." BRIAN'S TIP: "Customers won't buy from you just because they like you, but they'll probably never buy from you if they don't."  

Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Drew Falkman, an expert in digital innovation and product management. They discuss the transformation of customer experience through AI, the rapid prototyping capabilities now available, and the importance of balancing AI with human touch. Drew shares insights on misconceptions about AI, the ethics surrounding its use, and the future of vibe coding. The conversation also touches on the startup culture, non-compete agreements, and emerging technologies in the AI space. Takeaways Drew Falkman is an expert in digital innovation and product management. AI is transforming customer experience by streamlining processes. Prototyping can now be done in days instead of weeks or months. Misconceptions about AI can lead to over-reliance on its outputs. It's crucial to validate AI-generated information. Vibe coding allows anyone to create apps without extensive coding knowledge. Emerging technologies are rapidly changing the landscape of AI. Non-compete agreements can hinder innovation in startups. Ethics in AI is a shared responsibility among developers and users. The future of AI will require a balance between automation and human involvement. Chapters 00:00 Introduction to AI for Sales Podcast 03:04 Drew Falkman's Journey in Digital Innovation 05:50 Transforming Customer Experience with AI 08:44 Case Studies in Product Development 11:14 Misconceptions and Ethics in AI 14:06 Balancing AI with Human Touch 17:01 Future of Tech and Vibe Coding 19:58 Exploring New AI Tools 22:39 The Importance of Sharing Ideas 25:21 Ethics and Responsibility in AI The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews Kris Billmaier, EVP and GM of Salesforce Agentforce Sales. They discuss the rapid advancements in AI technology, particularly in the context of sales and customer experience. Kris shares insights on how AI is transforming sales processes, enhancing customer interactions, and the importance of balancing automation with human touch. They also address common misconceptions about AI, ethical considerations in its deployment, and the skills needed for success in an AI-powered sales environment. Takeaways AI is transforming customer experience by improving lead follow-up. Agentic AI can significantly enhance sales processes and efficiency. Salesforce's engagement agent automates lead outreach and booking meetings. Balancing automation with human interaction is crucial for sales success. AI misconceptions include fears of job loss and the belief that AI can operate independently. Ethical considerations in AI deployment are essential for trust and transparency. Great AI relies on high-quality data and context. Sales professionals should focus on data capture and insights for better performance. Feedback from users is vital for improving AI tools and features. AI can help sales teams never wake up to an empty lead list. Chapters 00:00 Introduction to AI for Sales and Guest Background 02:18 AI Transformation and Customer Experience 05:19 Agentic AI: Enhancing Sales Processes 09:44 Balancing Automation and Human Touch in Sales 12:01 AI Misconceptions and Ethical Considerations 21:43 Skills for Success in an AI-Powered Sales World The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

Margie Newman Tsay is the Founder & CEO of Intesa Communications Group, a strategic communications firm specializing in reputation management, executive coaching, and crisis response. A seasoned communicator and entrepreneur, Margie draws on her background in media relations, advocacy, and leadership to help high‑profile professionals and organizations build trust, align their message, and navigate change.Her work is guided by a deep belief in authenticity, clarity, and purpose‑driven communication. Based in San Diego but rooted in Nashville, Margie serves as a champion for leaders who want to elevate their impact and build cultures anchored in connection, integrity, and clarity.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Margie Newman Tsay, founder of Intesa Communications Group, who shares her expertise in strategic communications, reputation management, executive coaching, and crisis response. Margie emphasizes the need for clarity, brevity, and effective communication during crises and how these skills are essential for building trust and credibility. She also highlights the role of continuous learning and vulnerability in becoming a successful communicator, regardless of age or gender. The episode underscores the overlooked necessity of crisis communication training in the sales profession and offers actionable insights for sales leaders and professionals.KEY TAKEAWAYSCommunication requires repetition - Say things 10-11 times before people truly retain them; don't assume once is enough Make the customer the hero - Focus on their goals and needs, not your product or yourself Reputation is built daily - Trust and authenticity come from how you show up every single day, not just when making a sale Surprises are for birthdays - Over-communicate to avoid catching people off guard in business relationships Crisis communication essentials - Focus on brevity, roles, and goals; reduce oxygen to the flame rather than escalating Diversify your network - Learn from people across different ages, genders, and industries to expand your communication toolkit Humans first in crisis - Remember everyone defaults to fear and ego under pressure; sometimes people just need to be heardQUOTES"Selling from the heart means remembering that it's not about you. Make the customer the hero." "Surprises are for birthdays. You gotta communicate, communicate, communicate in four different ways to make sure people get it." "Leadership is context. When we stop communicating and giving that context, trust erodes." "No one is born a great communicator. This is a learned skill. You can start today being a great communicator." "In a crisis, our brains are ego and overwhelm. We immediately need to know what is going on, how do we solve for it, and what's my job." "What's the closest gator to your boat? You take 'em one gator at a time." (on prioritizing in crisis) "Everyone is a human first. Ego and fear don't bring out the best in any person, and that is what you're dealing with in a crisis."Learn more about Margie Newman Tsay.LinkedIn: https://www.linkedin.com/in/margienewmantsay/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at

In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Sid Bonatou, founder and CEO of Aira, a personal shopping AI that learns user preferences to enhance the shopping experience. They discuss how AI is transforming customer experiences, the importance of aligning business models with consumer interests, and the ethical considerations surrounding data privacy. Sid shares insights on the future of AI in shopping, the misconceptions about AI, and the skills sales professionals need in this evolving landscape. Takeaways Aira is a personal shopping AI that learns user preferences. AI is transforming shopping from a fragmented experience to a continuous one. The incentive model should align with consumer interests, not advertisers. Memory is crucial for enhancing user experience in shopping. Aira's AI companions will help users find the best deals and products. Ethics in AI revolves around transparency and consumer privacy. Sales professionals need to focus on understanding customer problems. Automation should enhance personalization in the shopping experience. Emerging AI technologies are reshaping consumer interactions. The future of shopping will prioritize user trust and data protection. Chapters 00:00 Introduction to Aira and Its Vision 02:32 Transforming Customer Experience with AI 07:15 Case Studies and Success Stories 08:18 Understanding AIRA: The Meaning Behind the Name 09:44 Market Trends and Business Models 11:39 AI Misconceptions and Innovations 14:37 Balancing Automation with Personal Touch 16:57 Emerging AI Technologies 19:07 Ethics in AI 22:02 Skills for Sales Professionals in the AI Era 23:16 Conclusion and Final Thoughts The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 808. Read the complete transcription on the Sales Game Changers Podcast website here. This is a special episode of the "Office Hours - Sales Professors Unplugged Podcast." The show feature interviews with sales professors at universities with a sales excellence programs. Many of the universities are members of the University Sales Center Alliance. Watch the interview on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show is a special "Office Hours - Sales Professors Unplugged" episode featuring Andy McGowan, Director, Center for Professional Selling at Virginia Commonwealth University. Find Andy on LinkedIn. Andy's TIP: "The best sales professionals never stop training; the moment you think you're done learning is the moment you start falling behind."

This is episode 807. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred interviewed Trellix SVP of Sales Craig Bowman about his new book "CRAFT: CIA Tradecraft Meets AI: The New Rules of Elite Selling. Craig shares how lessons learned from his years at the CIA should be applied by selling professionals. It was a remarkable interview.  CRAFT stands for: ✔️ Conduct Research – Identify where real change, urgency, and opportunity exist ✔️ Refine & Target – Map the true sphere of influence inside complex organizations ✔️ Activate – Engage partners and stakeholders as allies, not tools ✔️ Find the Value & Pain – Uncover what truly motivates your buyer beyond the surface ✔️ Tailor & Validate – Prove success using mutually agreed-upon metrics that reduce risk Find Craig on LinkedIn. CRAIG'S TIP: "To create trust, you reduce risk. If you don't show how you've reduced the risk of failure, the deal will stall at the last five yards."

Summary In this podcast episode, Chad Burmeister interviews Ben Roome, co-founder of Ethical Resolve, discussing the ethical implications of AI in various sectors. They explore how AI transforms customer experiences, the importance of governance and risk management, and the potential biases in AI systems. The conversation also touches on generative AI's opportunities and challenges, the future of human-AI interaction, and the skills sales professionals need to thrive in an AI-driven world. Takeaways AI is transforming customer experiences across all sectors. Ethical procurement of AI tools is crucial for organizations. Bias in AI can be mitigated but requires careful governance. Legal risks are significant when deploying AI systems. Generative AI presents both opportunities and challenges. Trustworthiness in AI is rooted in organizational culture. AI companions may lead to psychological impacts on users. Sales professionals must critically evaluate AI outputs. The future of work will involve retraining and adapting to AI tools. Emerging AI technologies require ongoing ethical considerations. Chapters 00:00 Introduction to Ethical AI 02:05 Transforming Customer Experience with AI 07:10 Risks and Governance in AI 10:19 Legal and Trust Risks in AI Deployment 13:38 Generative AI: Opportunities and Challenges 19:23 The Future of AI and Human Interaction 25:28 Emerging Trends in AI Ethics 28:58 Skills for Sales Professionals in the AI Era The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

This is episode 806. Read the complete transcription on the Sales Game Changers Podcast website here. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred discussed where we are with AI and B2B and B2Government sales with ScienceLogic leaders Wendy Wooley, VP of Customer Advocacy and Strategy, and Lee Koepping, Global Sales Engineering at ScienceLogic. Find Wendy on LinkedIn.  Find Lee on LinkedIn. WENDY'S TIP: "You can't replace human relationships in sales, but AI helps you stay proactive when organizations change." LEE'S TIP: "Sales is still very much a human game. AI won't replace that but it can get you to the right people, at the right time, with the right insight."    

This is episode 805. Read the complete transcription on the Sales Game Changers Podcast website here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's "Women in Sales Leadership," show, Center for Elevating Women in Sales Leadership President Gina Stracuzzi interviewed Jessica Baker from AchieveUnite. AchieveUnite is an Institute for Effective Professional Selling Selling Essentials Marketplace partner. She was a presenter at the October 9 Women in Sales Elevation Conference. Watch the video of this podcast on YouTube here. Find Jessica on LinkedIn.  JESSICA'S TIP: "Women are uniquely positioned to help with this because we bring empathy, opportunity, and creativity to thrive in an environment where the shiver of sharks is coming so quickly. Our ability to step into leadership roles with AI is not only unprecedented, it's essential."

Summary In this conversation, David Inman discusses the critical importance of speed in lead conversion and how AI technology is revolutionizing sales processes. He emphasizes that reaching out to leads within five minutes significantly increases conversion rates and highlights the efficiency of AI in managing initial conversations with potential clients. Takeaways If we didn't reach out and have a conversation with the lead within five minutes, our chance of conversion dropped by 70%. Our speed to lead now is under 17 seconds. AI is calling that lead within 17 seconds of entering our system. The AI agent is having a conversation, answering basic questions. AI helps in figuring out if leads are qualified. AI can book leads onto the reps calendar directly. Transferring leads directly over to the rep is efficient. Using AI in sales teams enhances the sales structure. Speed and efficiency are crucial in lead conversion. AI technology is a game changer for sales processes. Chapters 00:00 The Importance of Speed in Lead Conversion 00:19 AI's Role in Sales Conversations The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.

Guy Kawasaki learned sales the hard way in the jewelry business, where every deal felt like hand-to-hand combat. With no technical background, he later joined Apple and turned those street-level selling skills into world-class software evangelism. He went on to become Chief Evangelist at Canva, shaping how the world thinks about selling ideas. In this episode, Guy breaks down why selling is the most critical skill for entrepreneurs, the sales strategies that helped him win pitches, and how to identify products or ideas that sell. In this episode, Hala and Guy will discuss: (00:00) Introduction (01:29) From Sales Rookie to Apple Evangelist (07:35) How to Get Your Big Break (11:49) Leadership Lessons From Apple and Beyond (17:51) The Art of Knowing When to Quit (24:53) How Big Career Risks Shape Success (33:22) Mastering the Sales and Pitch Strategy (42:07) Evangelism Strategy: Pitch Everyone, Always (47:43) Building Likability, Trust, and Competence Guy Kawasaki is a bestselling author, keynote speaker, and the Chief Evangelist of Canva. He previously served as the Chief Evangelist at Apple, where he popularized the concept of secular evangelism and helped make the Macintosh a household name. Guy is also the creator and host of the Remarkable People podcast, featuring world-class entrepreneurs and innovators. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/PROFITING  Shopify - Start your $1/month trial at Shopify.com/profiting.  Spectrum Business - Visit Spectrum.com/FreeForLife to learn how you can get Business Internet Free Forever. Northwest Registered Agent - Build your brand and get your complete business identity in just 10 clicks and 10 minutes at northwestregisteredagent.com/paidyap Framer - Publish beautiful and production-ready websites. Go to Framer.com/profiting and get 30% off their Framer Pro annual plan. Intuit QuickBooks - Start the new year strong and take control of your cash flow at QuickBooks.com/money  Quo - Run your business communications the smart way. Try Quo for free, plus get 20% off your first 6 months when you go to quo.com/profiting   Working Genius - Take the Working Genius assessment and discover your natural gifts and thrive at work. Go to workinggenius.com and get 20% off with code PROFITING Resources Mentioned: Guy's Website: remarkablepeople.com    Guy's Book, Wise Guy: bit.ly/-WiseGuy  Guy's Book, Enchantment: bit.ly/-Enchantment  Guy's Podcast, Remarkable People: bit.ly/RP-apple  Active Deals - youngandprofiting.com/deals  Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter  LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new  Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Online Selling, Economics, E-commerce, Ecommerce, Prospecting, Persuasion, Inbound, Value Selling, Account Management, Scale, Scaling, Sales Podcast

This is episode 804. Read the complete transcript on the Sales Game Changers Podcast website here. This is a special episode of the "Office Hours - Sales Professors Unplugged Podcast." The show feature interviews with sales professors at universities with a sales excellence programs. Many of the universities are members of the University Sales Center Alliance. Watch the interview on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show is a special "Office Hours - Sales Professors Unplugged" episode featuring Adam Rapp, Academic Director of the Ralph and Luci Schey Sales Centre at Ohio University and Vice President of Research Integration at Tyson Group. Find Adam on LinkedIn. ADAM'S TIP: "Sales talent isn't born. It's built through deliberate development, coaching, and repetition."

When Dan Henry was building his online business, he struggled with inconsistent sales and needed to quickly figure out how to turn prospects into paying clients. That challenge pushed him to study the psychology behind why people buy and develop sales frameworks that now generate millions in revenue and enable him to close $25K to $50K deals over text alone. In this episode, Dan breaks down his proven sales scripts, objection-handling techniques, and persuasion strategies for closing high-ticket deals and converting cold prospects into loyal buyers. In this episode, Hala and Dan will discuss: (00:00) Introduction (02:13) Building Rapport on Cold Sales Calls (07:41) Storytelling Frameworks That Boost Sales (12:15) Strategic Questioning to Uncover Buyer Intent (18:56) Objection Handling Strategies for Conversion (28:35) Identifying Buyer Motives on Sales Calls (33:29) Connecting With Audiences at Scale (37:54) Finding Fulfillment Beyond Business Success Dan Henry is an entrepreneur, bestselling author, and founder of GetClients.com. He has built multiple high-revenue online businesses by helping entrepreneurs craft compelling personal brands, structure high-converting presentations, and scale through proven sales strategies. As a business coach, Dan's frameworks have helped thousands of business owners generate millions. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/PROFITING  Shopify - Start your $1/month trial at Shopify.com/profiting.  Revolve - Head to REVOLVE.com/PROFITING and take 15% off your first order with code PROFITING  DeleteMe - Remove your personal data online. Get 20% off DeleteMe consumer plans at to joindeleteme.com/profiting  Spectrum Business - Visit Spectrum.com/FreeForLife to learn how you can get Business Internet Free Forever. Airbnb - Find yourself a cohost at airbnb.com/host  Northwest Registered Agent - Build your brand and get your complete business identity in just 10 clicks and 10 minutes at northwestregisteredagent.com/paidyap Framer - Publish beautiful and production-ready websites. Go to Framer.com/design and use code PROFITING Intuit QuickBooks - Bring your money and your books together in one platform at QuickBooks.com/money  Resources Mentioned: Dan's Website: getclients.com Dan's YouTube: youtube.com/danhenry  Dan's Instagram: instagram.com/danhenry Dan's Bali Personal Branding Talk: getclients.com/yap  Active Deals - youngandprofiting.com/deals  Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter  LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new  Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Online Selling, Economics, E-commerce, Ecommerce, Prospecting, Inbound, Value Selling, Account Management, Scaling, Sales Podcast

This is episode 803. Read the transcript on the Sales Game Changers Podcast website here. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Tim Sullivan, former sales training leader at companies including Richardson and Sales Performance International. He also authored numerous books and worked in technology sales. He was a past speaker at the Institute for Effective Professional Selling. He has trained hundreds of thousands of selling professionals at the world's leading sales organizations. I invited him to share his three tips for selling professionals as he enters retirement. Find Tim on LinkedIn. [Note that he announced he was leaving LinkedIn on December 31, 2025!] TIM'S TIP: "People still buy from people they trust. That was true in 1981, and it's true today."

What you'll learn in this episode:● Why rejection is a competitive advantage in sales and entrepreneurship● How acting auditions prepared Ryan for fundraising and investor conversations● The difference between perseverance and staying in something unhealthy● Why customer feedback should drive pivots—not pride● How AthleteAgent.com creates inbound opportunities for athletes and agents● The biggest operational challenges in scaling a sports tech platform● How to stand out so rejection today turns into opportunity tomorrowGuest Links:

Joel Goldberg is a veteran TV broadcaster for the Kansas City Royals, serving as the in-game reporter and anchor for every pre-game and post-game show. With over 30 years in television, Joel has covered everything from Super Bowls to World Series, interviewing icons like Will Ferrell and Wayne Gretzky—while also reporting on quirky moments like tick racing on a pool table.He is the host of the podcast Rounding the Bases and the author of two books: Small Ball Big Results and Small Ball Big Dreams, where he shares stories of success through consistency, teamwork, and trust.Beyond the broadcast booth, Joel runs a thriving speaking business, helping organizations build cultures grounded in trust and connection. His practical, story-driven approach to leadership has helped companies improve morale, strengthen teamwork, and foster authentic engagement.A proud Emmy Award winner and storyteller at heart, Joel brings a unique blend of sports wisdom, business insight, and real-world perspective to every stage he steps on.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Joel Goldberg, a seasoned TV broadcaster and author, who shares his insights on storytelling and building trust in both sport and sales. Joel recounts captivating stories from his career, highlighting the power of small consistent actions to achieve big results. The episode emphasizes the importance of genuine and effective storytelling in sales, providing practical advice for sales professionals to connect better with their audience.KEY TAKEAWAYSAuthenticity and trust are the foundation of successful sales and relationships.Everyone is in the people business and, in some way, a storyteller.Consistency, small daily actions (“small ball”), and attention to detail lead to big results.Know your audience and listen before telling your story.Effective storytelling is about making your message relevant and emotionally resonant.Building trust with your team and clients enables you to achieve more together.QUOTES“We are all in the people business, and we are all storytellers.”“Authenticity sells.”“When people believe you have their best interests at heart before your own, it becomes a lot easier to sell.”“Small ball is the little things you do consistently that add up to big results.”“If you don't know what your audience wants, it becomes a lot harder to sell.”“You have to earn trust—once you have it, you can do anything.”Learn more about Joel Goldberg.LinkedIn: https://www.linkedin.com/in/joelgoldbergkc/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at

This is episode 800. Woo hoo! Read the complete transcript on the Sales Game Changers Podcast website here. This is the 800th episode of the award-winning Sales Game Changers Podcast! If you're here, send Fred a congratulations message on LinkedIn and he'll send you a special gift. Thanks for everyone who listened to at least one listed of the show! Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred and Gina, host of the Women in Sales Leadership sub-brand of the podcast are interviewed by Darryl Peek. VP of Public Sector partnerships at Elastic. Find Gina on LinkedIn. Find Darryl on LinkedIn. FRED'S TIP: "If you want to be successful in sales, you have to be known for something. Sales is hard, and that's why professional selling matters." GINA'S TIP: "If people don't know your aspirations, they can't help you grow. You have to raise your hand." DARRYL'S TIP: "Business is a contact sport. Every handshake, every meeting, every follow-up. That's on you."

Many creators struggle with sales, finding it hard to turn audience interest into paying customers. They have great content but lack the right sales funnels, persuasion techniques, and closing strategies to convert prospects. In this second episode of the Creator's Playbook, presented by Teachable, Hala Taha breaks down how to confidently sell your course and scale your income through proven sales strategies. You'll hear from experts like Russell Brunson, Jason Fladlien, Kat Norton, and more on how to launch your course like a pro. In this episode, Hala will discuss: (00:00) Introduction (00:52) Building Trust Through Value Selling (03:47) Optimizing Your Sales Funnel for Conversions (08:57) Sales Psychology: Guiding Buyers to “Yes” (10:46) Handling Objections with Confidence  (14:42) The Importance of Soft Closing When Selling (20:47) The Power of Webinars for Conversions (23:48) Creating Transformational Webinar Experiences Teachable is the leading platform empowering entrepreneurs, creators, and coaches to build lasting businesses through education. Whether you're launching your signature course, selling digital downloads, offering coaching, or creating a membership, Teachable provides multiple ways to turn your knowledge into a reliable and scalable income. Claim your 30-day free trial today at https://youngandprofiting.co/teachable Sponsored By: Teachable: Claim your 30-day free trial today at  https://youngandprofiting.co/teachable   Resources Mentioned: YAP E337 with Adam Schafer: youngandprofiting.co/MindPump  YAP E312 with Russell Brunson: youngandprofiting.co/SalesF  YAP E196 with Robert Cialdini: youngandprofiting.co/Persuasion YAP E229 with Jason Fladlien: youngandprofiting.co/Influence  YAP E345 with Shelby Haas-Sapp: youngandprofiting.co/Convert  YAP E316 with Kat Norton: youngandprofiting.co/Niche  Active Deals - youngandprofiting.com/deals  Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter  LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new  Disclaimer: This episode is a paid partnership with Teachable. Sponsored content helps support our podcast and continue bringing valuable insights to our audience. Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Online Selling, Economics, E-commerce, Ecommerce, Prospecting, Inbound, Account Management, Business Growth, Scaling, Sales Podcast