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Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Drew Falkman, an expert in digital innovation and product management. They discuss the transformation of customer experience through AI, the rapid prototyping capabilities now available, and the importance of balancing AI with human touch. Drew shares insights on misconceptions about AI, the ethics surrounding its use, and the future of vibe coding. The conversation also touches on the startup culture, non-compete agreements, and emerging technologies in the AI space. Takeaways Drew Falkman is an expert in digital innovation and product management. AI is transforming customer experience by streamlining processes. Prototyping can now be done in days instead of weeks or months. Misconceptions about AI can lead to over-reliance on its outputs. It's crucial to validate AI-generated information. Vibe coding allows anyone to create apps without extensive coding knowledge. Emerging technologies are rapidly changing the landscape of AI. Non-compete agreements can hinder innovation in startups. Ethics in AI is a shared responsibility among developers and users. The future of AI will require a balance between automation and human involvement. Chapters 00:00 Introduction to AI for Sales Podcast 03:04 Drew Falkman's Journey in Digital Innovation 05:50 Transforming Customer Experience with AI 08:44 Case Studies in Product Development 11:14 Misconceptions and Ethics in AI 14:06 Balancing AI with Human Touch 17:01 Future of Tech and Vibe Coding 19:58 Exploring New AI Tools 22:39 The Importance of Sharing Ideas 25:21 Ethics and Responsibility in AI The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Summary In this episode of the AI for Sales podcast, host Chad Burmeister interviews Kris Billmaier, EVP and GM of Salesforce Agentforce Sales. They discuss the rapid advancements in AI technology, particularly in the context of sales and customer experience. Kris shares insights on how AI is transforming sales processes, enhancing customer interactions, and the importance of balancing automation with human touch. They also address common misconceptions about AI, ethical considerations in its deployment, and the skills needed for success in an AI-powered sales environment. Takeaways AI is transforming customer experience by improving lead follow-up. Agentic AI can significantly enhance sales processes and efficiency. Salesforce's engagement agent automates lead outreach and booking meetings. Balancing automation with human interaction is crucial for sales success. AI misconceptions include fears of job loss and the belief that AI can operate independently. Ethical considerations in AI deployment are essential for trust and transparency. Great AI relies on high-quality data and context. Sales professionals should focus on data capture and insights for better performance. Feedback from users is vital for improving AI tools and features. AI can help sales teams never wake up to an empty lead list. Chapters 00:00 Introduction to AI for Sales and Guest Background 02:18 AI Transformation and Customer Experience 05:19 Agentic AI: Enhancing Sales Processes 09:44 Balancing Automation and Human Touch in Sales 12:01 AI Misconceptions and Ethical Considerations 21:43 Skills for Success in an AI-Powered Sales World The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Margie Newman Tsay is the Founder & CEO of Intesa Communications Group, a strategic communications firm specializing in reputation management, executive coaching, and crisis response. A seasoned communicator and entrepreneur, Margie draws on her background in media relations, advocacy, and leadership to help high‑profile professionals and organizations build trust, align their message, and navigate change.Her work is guided by a deep belief in authenticity, clarity, and purpose‑driven communication. Based in San Diego but rooted in Nashville, Margie serves as a champion for leaders who want to elevate their impact and build cultures anchored in connection, integrity, and clarity.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Margie Newman Tsay, founder of Intesa Communications Group, who shares her expertise in strategic communications, reputation management, executive coaching, and crisis response. Margie emphasizes the need for clarity, brevity, and effective communication during crises and how these skills are essential for building trust and credibility. She also highlights the role of continuous learning and vulnerability in becoming a successful communicator, regardless of age or gender. The episode underscores the overlooked necessity of crisis communication training in the sales profession and offers actionable insights for sales leaders and professionals.KEY TAKEAWAYSCommunication requires repetition - Say things 10-11 times before people truly retain them; don't assume once is enough Make the customer the hero - Focus on their goals and needs, not your product or yourself Reputation is built daily - Trust and authenticity come from how you show up every single day, not just when making a sale Surprises are for birthdays - Over-communicate to avoid catching people off guard in business relationships Crisis communication essentials - Focus on brevity, roles, and goals; reduce oxygen to the flame rather than escalating Diversify your network - Learn from people across different ages, genders, and industries to expand your communication toolkit Humans first in crisis - Remember everyone defaults to fear and ego under pressure; sometimes people just need to be heardQUOTES"Selling from the heart means remembering that it's not about you. Make the customer the hero." "Surprises are for birthdays. You gotta communicate, communicate, communicate in four different ways to make sure people get it." "Leadership is context. When we stop communicating and giving that context, trust erodes." "No one is born a great communicator. This is a learned skill. You can start today being a great communicator." "In a crisis, our brains are ego and overwhelm. We immediately need to know what is going on, how do we solve for it, and what's my job." "What's the closest gator to your boat? You take 'em one gator at a time." (on prioritizing in crisis) "Everyone is a human first. Ego and fear don't bring out the best in any person, and that is what you're dealing with in a crisis."Learn more about Margie Newman Tsay.LinkedIn: https://www.linkedin.com/in/margienewmantsay/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at
In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Sid Bonatou, founder and CEO of Aira, a personal shopping AI that learns user preferences to enhance the shopping experience. They discuss how AI is transforming customer experiences, the importance of aligning business models with consumer interests, and the ethical considerations surrounding data privacy. Sid shares insights on the future of AI in shopping, the misconceptions about AI, and the skills sales professionals need in this evolving landscape. Takeaways Aira is a personal shopping AI that learns user preferences. AI is transforming shopping from a fragmented experience to a continuous one. The incentive model should align with consumer interests, not advertisers. Memory is crucial for enhancing user experience in shopping. Aira's AI companions will help users find the best deals and products. Ethics in AI revolves around transparency and consumer privacy. Sales professionals need to focus on understanding customer problems. Automation should enhance personalization in the shopping experience. Emerging AI technologies are reshaping consumer interactions. The future of shopping will prioritize user trust and data protection. Chapters 00:00 Introduction to Aira and Its Vision 02:32 Transforming Customer Experience with AI 07:15 Case Studies and Success Stories 08:18 Understanding AIRA: The Meaning Behind the Name 09:44 Market Trends and Business Models 11:39 AI Misconceptions and Innovations 14:37 Balancing Automation with Personal Touch 16:57 Emerging AI Technologies 19:07 Ethics in AI 22:02 Skills for Sales Professionals in the AI Era 23:16 Conclusion and Final Thoughts The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 808. Read the complete transcription on the Sales Game Changers Podcast website here. This is a special episode of the "Office Hours - Sales Professors Unplugged Podcast." The show feature interviews with sales professors at universities with a sales excellence programs. Many of the universities are members of the University Sales Center Alliance. Watch the interview on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show is a special "Office Hours - Sales Professors Unplugged" episode featuring Andy McGowan, Director, Center for Professional Selling at Virginia Commonwealth University. Find Andy on LinkedIn. Andy's TIP: "The best sales professionals never stop training; the moment you think you're done learning is the moment you start falling behind."
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 807. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred interviewed Trellix SVP of Sales Craig Bowman about his new book "CRAFT: CIA Tradecraft Meets AI: The New Rules of Elite Selling. Craig shares how lessons learned from his years at the CIA should be applied by selling professionals. It was a remarkable interview. CRAFT stands for: ✔️ Conduct Research – Identify where real change, urgency, and opportunity exist ✔️ Refine & Target – Map the true sphere of influence inside complex organizations ✔️ Activate – Engage partners and stakeholders as allies, not tools ✔️ Find the Value & Pain – Uncover what truly motivates your buyer beyond the surface ✔️ Tailor & Validate – Prove success using mutually agreed-upon metrics that reduce risk Find Craig on LinkedIn. CRAIG'S TIP: "To create trust, you reduce risk. If you don't show how you've reduced the risk of failure, the deal will stall at the last five yards."
Summary In this podcast episode, Chad Burmeister interviews Ben Roome, co-founder of Ethical Resolve, discussing the ethical implications of AI in various sectors. They explore how AI transforms customer experiences, the importance of governance and risk management, and the potential biases in AI systems. The conversation also touches on generative AI's opportunities and challenges, the future of human-AI interaction, and the skills sales professionals need to thrive in an AI-driven world. Takeaways AI is transforming customer experiences across all sectors. Ethical procurement of AI tools is crucial for organizations. Bias in AI can be mitigated but requires careful governance. Legal risks are significant when deploying AI systems. Generative AI presents both opportunities and challenges. Trustworthiness in AI is rooted in organizational culture. AI companions may lead to psychological impacts on users. Sales professionals must critically evaluate AI outputs. The future of work will involve retraining and adapting to AI tools. Emerging AI technologies require ongoing ethical considerations. Chapters 00:00 Introduction to Ethical AI 02:05 Transforming Customer Experience with AI 07:10 Risks and Governance in AI 10:19 Legal and Trust Risks in AI Deployment 13:38 Generative AI: Opportunities and Challenges 19:23 The Future of AI and Human Interaction 25:28 Emerging Trends in AI Ethics 28:58 Skills for Sales Professionals in the AI Era The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 806. Read the complete transcription on the Sales Game Changers Podcast website here. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred discussed where we are with AI and B2B and B2Government sales with ScienceLogic leaders Wendy Wooley, VP of Customer Advocacy and Strategy, and Lee Koepping, Global Sales Engineering at ScienceLogic. Find Wendy on LinkedIn. Find Lee on LinkedIn. WENDY'S TIP: "You can't replace human relationships in sales, but AI helps you stay proactive when organizations change." LEE'S TIP: "Sales is still very much a human game. AI won't replace that but it can get you to the right people, at the right time, with the right insight."
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 805. Read the complete transcription on the Sales Game Changers Podcast website here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's "Women in Sales Leadership," show, Center for Elevating Women in Sales Leadership President Gina Stracuzzi interviewed Jessica Baker from AchieveUnite. AchieveUnite is an Institute for Effective Professional Selling Selling Essentials Marketplace partner. She was a presenter at the October 9 Women in Sales Elevation Conference. Watch the video of this podcast on YouTube here. Find Jessica on LinkedIn. JESSICA'S TIP: "Women are uniquely positioned to help with this because we bring empathy, opportunity, and creativity to thrive in an environment where the shiver of sharks is coming so quickly. Our ability to step into leadership roles with AI is not only unprecedented, it's essential."
Summary In this conversation, David Inman discusses the critical importance of speed in lead conversion and how AI technology is revolutionizing sales processes. He emphasizes that reaching out to leads within five minutes significantly increases conversion rates and highlights the efficiency of AI in managing initial conversations with potential clients. Takeaways If we didn't reach out and have a conversation with the lead within five minutes, our chance of conversion dropped by 70%. Our speed to lead now is under 17 seconds. AI is calling that lead within 17 seconds of entering our system. The AI agent is having a conversation, answering basic questions. AI helps in figuring out if leads are qualified. AI can book leads onto the reps calendar directly. Transferring leads directly over to the rep is efficient. Using AI in sales teams enhances the sales structure. Speed and efficiency are crucial in lead conversion. AI technology is a game changer for sales processes. Chapters 00:00 The Importance of Speed in Lead Conversion 00:19 AI's Role in Sales Conversations The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Guy Kawasaki learned sales the hard way in the jewelry business, where every deal felt like hand-to-hand combat. With no technical background, he later joined Apple and turned those street-level selling skills into world-class software evangelism. He went on to become Chief Evangelist at Canva, shaping how the world thinks about selling ideas. In this episode, Guy breaks down why selling is the most critical skill for entrepreneurs, the sales strategies that helped him win pitches, and how to identify products or ideas that sell. In this episode, Hala and Guy will discuss: (00:00) Introduction (01:29) From Sales Rookie to Apple Evangelist (07:35) How to Get Your Big Break (11:49) Leadership Lessons From Apple and Beyond (17:51) The Art of Knowing When to Quit (24:53) How Big Career Risks Shape Success (33:22) Mastering the Sales and Pitch Strategy (42:07) Evangelism Strategy: Pitch Everyone, Always (47:43) Building Likability, Trust, and Competence Guy Kawasaki is a bestselling author, keynote speaker, and the Chief Evangelist of Canva. He previously served as the Chief Evangelist at Apple, where he popularized the concept of secular evangelism and helped make the Macintosh a household name. Guy is also the creator and host of the Remarkable People podcast, featuring world-class entrepreneurs and innovators. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/PROFITING Shopify - Start your $1/month trial at Shopify.com/profiting. Spectrum Business - Visit Spectrum.com/FreeForLife to learn how you can get Business Internet Free Forever. Northwest Registered Agent - Build your brand and get your complete business identity in just 10 clicks and 10 minutes at northwestregisteredagent.com/paidyap Framer - Publish beautiful and production-ready websites. Go to Framer.com/profiting and get 30% off their Framer Pro annual plan. Intuit QuickBooks - Start the new year strong and take control of your cash flow at QuickBooks.com/money Quo - Run your business communications the smart way. Try Quo for free, plus get 20% off your first 6 months when you go to quo.com/profiting Working Genius - Take the Working Genius assessment and discover your natural gifts and thrive at work. Go to workinggenius.com and get 20% off with code PROFITING Resources Mentioned: Guy's Website: remarkablepeople.com Guy's Book, Wise Guy: bit.ly/-WiseGuy Guy's Book, Enchantment: bit.ly/-Enchantment Guy's Podcast, Remarkable People: bit.ly/RP-apple Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Online Selling, Economics, E-commerce, Ecommerce, Prospecting, Persuasion, Inbound, Value Selling, Account Management, Scale, Scaling, Sales Podcast
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 804. Read the complete transcript on the Sales Game Changers Podcast website here. This is a special episode of the "Office Hours - Sales Professors Unplugged Podcast." The show feature interviews with sales professors at universities with a sales excellence programs. Many of the universities are members of the University Sales Center Alliance. Watch the interview on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show is a special "Office Hours - Sales Professors Unplugged" episode featuring Adam Rapp, Academic Director of the Ralph and Luci Schey Sales Centre at Ohio University and Vice President of Research Integration at Tyson Group. Find Adam on LinkedIn. ADAM'S TIP: "Sales talent isn't born. It's built through deliberate development, coaching, and repetition."
When Dan Henry was building his online business, he struggled with inconsistent sales and needed to quickly figure out how to turn prospects into paying clients. That challenge pushed him to study the psychology behind why people buy and develop sales frameworks that now generate millions in revenue and enable him to close $25K to $50K deals over text alone. In this episode, Dan breaks down his proven sales scripts, objection-handling techniques, and persuasion strategies for closing high-ticket deals and converting cold prospects into loyal buyers. In this episode, Hala and Dan will discuss: (00:00) Introduction (02:13) Building Rapport on Cold Sales Calls (07:41) Storytelling Frameworks That Boost Sales (12:15) Strategic Questioning to Uncover Buyer Intent (18:56) Objection Handling Strategies for Conversion (28:35) Identifying Buyer Motives on Sales Calls (33:29) Connecting With Audiences at Scale (37:54) Finding Fulfillment Beyond Business Success Dan Henry is an entrepreneur, bestselling author, and founder of GetClients.com. He has built multiple high-revenue online businesses by helping entrepreneurs craft compelling personal brands, structure high-converting presentations, and scale through proven sales strategies. As a business coach, Dan's frameworks have helped thousands of business owners generate millions. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/PROFITING Shopify - Start your $1/month trial at Shopify.com/profiting. Revolve - Head to REVOLVE.com/PROFITING and take 15% off your first order with code PROFITING DeleteMe - Remove your personal data online. Get 20% off DeleteMe consumer plans at to joindeleteme.com/profiting Spectrum Business - Visit Spectrum.com/FreeForLife to learn how you can get Business Internet Free Forever. Airbnb - Find yourself a cohost at airbnb.com/host Northwest Registered Agent - Build your brand and get your complete business identity in just 10 clicks and 10 minutes at northwestregisteredagent.com/paidyap Framer - Publish beautiful and production-ready websites. Go to Framer.com/design and use code PROFITING Intuit QuickBooks - Bring your money and your books together in one platform at QuickBooks.com/money Resources Mentioned: Dan's Website: getclients.com Dan's YouTube: youtube.com/danhenry Dan's Instagram: instagram.com/danhenry Dan's Bali Personal Branding Talk: getclients.com/yap Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Online Selling, Economics, E-commerce, Ecommerce, Prospecting, Inbound, Value Selling, Account Management, Scaling, Sales Podcast
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 803. Read the transcript on the Sales Game Changers Podcast website here. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Tim Sullivan, former sales training leader at companies including Richardson and Sales Performance International. He also authored numerous books and worked in technology sales. He was a past speaker at the Institute for Effective Professional Selling. He has trained hundreds of thousands of selling professionals at the world's leading sales organizations. I invited him to share his three tips for selling professionals as he enters retirement. Find Tim on LinkedIn. [Note that he announced he was leaving LinkedIn on December 31, 2025!] TIM'S TIP: "People still buy from people they trust. That was true in 1981, and it's true today."
What you'll learn in this episode:● Why rejection is a competitive advantage in sales and entrepreneurship● How acting auditions prepared Ryan for fundraising and investor conversations● The difference between perseverance and staying in something unhealthy● Why customer feedback should drive pivots—not pride● How AthleteAgent.com creates inbound opportunities for athletes and agents● The biggest operational challenges in scaling a sports tech platform● How to stand out so rejection today turns into opportunity tomorrowGuest Links:
Joel Goldberg is a veteran TV broadcaster for the Kansas City Royals, serving as the in-game reporter and anchor for every pre-game and post-game show. With over 30 years in television, Joel has covered everything from Super Bowls to World Series, interviewing icons like Will Ferrell and Wayne Gretzky—while also reporting on quirky moments like tick racing on a pool table.He is the host of the podcast Rounding the Bases and the author of two books: Small Ball Big Results and Small Ball Big Dreams, where he shares stories of success through consistency, teamwork, and trust.Beyond the broadcast booth, Joel runs a thriving speaking business, helping organizations build cultures grounded in trust and connection. His practical, story-driven approach to leadership has helped companies improve morale, strengthen teamwork, and foster authentic engagement.A proud Emmy Award winner and storyteller at heart, Joel brings a unique blend of sports wisdom, business insight, and real-world perspective to every stage he steps on.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Joel Goldberg, a seasoned TV broadcaster and author, who shares his insights on storytelling and building trust in both sport and sales. Joel recounts captivating stories from his career, highlighting the power of small consistent actions to achieve big results. The episode emphasizes the importance of genuine and effective storytelling in sales, providing practical advice for sales professionals to connect better with their audience.KEY TAKEAWAYSAuthenticity and trust are the foundation of successful sales and relationships.Everyone is in the people business and, in some way, a storyteller.Consistency, small daily actions (“small ball”), and attention to detail lead to big results.Know your audience and listen before telling your story.Effective storytelling is about making your message relevant and emotionally resonant.Building trust with your team and clients enables you to achieve more together.QUOTES“We are all in the people business, and we are all storytellers.”“Authenticity sells.”“When people believe you have their best interests at heart before your own, it becomes a lot easier to sell.”“Small ball is the little things you do consistently that add up to big results.”“If you don't know what your audience wants, it becomes a lot harder to sell.”“You have to earn trust—once you have it, you can do anything.”Learn more about Joel Goldberg.LinkedIn: https://www.linkedin.com/in/joelgoldbergkc/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at
Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Ken Tucker, a marketing solution architect and founder of Chainscape Web. They discuss the transformative impact of AI on digital marketing, emphasizing the balance between human expertise and AI efficiency. Ken shares insights on optimizing for search engines, enhancing customer experience through AI, and the importance of quick response times in sales. He also provides case studies on AI voice solutions and highlights the integration of various AI tools to streamline business processes. The conversation concludes with a look at the future of AI in sales and marketing. Takeaways AI is reshaping the landscape of digital marketing. Human expertise remains crucial in AI-driven solutions. Speed of response is vital for winning business. AI can enhance customer experience when used correctly. Optimizing for both Google and Bing is essential. Structured questions improve SEO and customer engagement. AI can help pre-qualify leads for sales teams. Video AI solutions can amplify marketing efforts. AI tools can streamline business processes effectively. The future of sales will heavily involve AI technologies. Chapters 00:00 Introduction to AI in Marketing 01:01 The Role of AI in Digital Marketing 05:38 Customer Experience and AI 10:17 Case Studies in AI Voice Solutions 15:24 Integrating AI Solutions for Efficiency 20:13 Conclusion and Future of AI in Sales The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
In this episode of Sales NOT Selling, Stacy Garrett talks to Sales EXPERT Kevin Gaither, author and founder of InsideSalesExpert.com about the importance of knowing the ROI of what you are selling for your clients but also remembering that you are not selling something you would buy, you have to think from the perspective of what makes the most sense for your client. Hear real examples in this quick but fabulous episode with Stacy and Kevin.Check Kevin out on his website and give him a follow on LinkedIn. https://www.linkedin.com/in/kevingaither/https://www.insidesalesexpert.com/Check out Sales NOT Selling website at: https://www.salesnotselling.com/ Sales NOT Selling LinkedIn Page: https://www.LinkedIn.com/company/sales-not-sellingSales NOT Selling Facebook Page: https://www.facebook.com/SalesNOTSellingContact Stacy at: Stacy@WeAreIdeation.comLinkedIn: https://www.linkedin.com/in/stacygarrett29
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 800. Woo hoo! Read the complete transcript on the Sales Game Changers Podcast website here. This is the 800th episode of the award-winning Sales Game Changers Podcast! If you're here, send Fred a congratulations message on LinkedIn and he'll send you a special gift. Thanks for everyone who listened to at least one listed of the show! Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred and Gina, host of the Women in Sales Leadership sub-brand of the podcast are interviewed by Darryl Peek. VP of Public Sector partnerships at Elastic. Find Gina on LinkedIn. Find Darryl on LinkedIn. FRED'S TIP: "If you want to be successful in sales, you have to be known for something. Sales is hard, and that's why professional selling matters." GINA'S TIP: "If people don't know your aspirations, they can't help you grow. You have to raise your hand." DARRYL'S TIP: "Business is a contact sport. Every handshake, every meeting, every follow-up. That's on you."
Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Danny Meese, the founder of Ville, an app designed to enhance in-person connections through technology. They discuss the importance of community, the role of AI in improving user experience, and the challenges of building a user-centric platform. Danny shares insights on how Ville leverages algorithms to suggest events and foster real-life interactions, emphasizing a human-first approach in technology and business. Takeaways Ville aims to help people connect in real life. The app focuses on recurring events to foster community. AI is used to enhance user experience and event discovery. User feedback is crucial in shaping the app's features. The algorithm suggests events based on user interests. Ville prioritizes in-person connections over ticketed events. Building a lightweight app allows for flexibility and user focus. AI can assist in identifying potential event hosts. A human-centric design is essential for technology. Serving customers first leads to long-term success. Chapters 00:00 Introduction to Ville and Its Purpose 02:11 The Importance of In-Person Connections 04:25 Building Ville: A User-Centric Approach 07:38 AI's Role in Enhancing User Experience 16:34 Learning and Implementing AI Algorithms 20:30 Human-Centric Design in Technology The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 802. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Rob Efrus. He presented at the Carahsoft 16th Federal Budget Breakfast on December 13, 2025. Find Rob on LinkedIn. ROB'S TIP: "In federal sales, success doesn't come from chasing budgets. It comes from understanding mission priorities, timing, and where money is actually allowed to move."
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 801. Read the complete trancription on the Sales Game Changers Podcast here. This is the sixth episode of the "Marketing and Selling Effectiveness Podcast." Regularly, the IEPS posts a new show with Selling Essentials Marketplace partner Julie Murphy from Sage Communications. Watch the video of this podcast on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's show, Fred and Julie meet with Kelley Harar, a Maximus Managing Director and Liz Anthony, formerly a marketing director at Maximus. Find Liz on LinkedIn. Find Kelley on LinkedIn. LIZ'S TIP: "In B2G, marketing effectiveness isn't about generating noise. It's about enabling sales to earn credibility long before a deal is on the table." KELLEY'S TIP: "Marketing and sales effectiveness isn't about alignment meeting. It's about showing up together around the mission and earning trust at every step of the buying journey."
Summary In this episode of the AI for Sales podcast, host Chad Burmeister and guest Diego Lopez discuss the transformative power of AI in customer experience and its potential for social impact. They explore the importance of rethinking AI implementation, the role of agentic AI, and the need for smart automation in achieving meaningful outcomes. The conversation highlights real-world applications of AI in communities and emphasizes the importance of understanding biases and the complexities that come with AI technology. Takeaways AI is revolutionizing customer experience through multimodal interactions. The importance of designing technology with a focus on social impact. Rethinking AI implementation is crucial for achieving desired outcomes. AI can accelerate development but also introduces new complexities. Understanding biases in AI is essential for effective communication. AgentiGAA represents a new frontier in AI technology. Smart automations are not equivalent to true agency in AI. The need for clear objectives when implementing AI solutions. AI can enhance productivity but requires critical thinking. Real-world applications of AI can create meaningful community impacts. Chapters 00:00 Introduction to AI and Social Impact 02:22 Transforming Customer Experience with AI 07:56 Real-World Applications of AI in Communities 11:34 Rethinking AI Implementation 14:51 The Role of Agentic AI 19:39 The Future of AI and Automation The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
In this episode of Sales NOT Selling, Stacy Garrett talks about how sometimes in sales the right answer to a client request is NO. With real live examples of learning this the hard way, Stacy gives you the confidence that sometimes the correct answer isn't YES.Check out our website at: https://www.salesnotselling.com/ LinkedIn Page: https://www.LinkedIn.com/company/sales-not-sellingFacebook Page: https://www.facebook.com/SalesNOTSellingContact Stacy at: Stacy@WeAreIdeation.comLinkedIn: https://www.linkedin.com/in/stacygarrett29
Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Piyanka Jain, CEO of Ask Enola, about the transformative impact of AI on customer experience and decision-making. They discuss the importance of clarity in AI interactions, the misconceptions surrounding AI, and the necessity of maintaining a human touch in an increasingly automated world. Piyanka emphasizes the ethical considerations of AI and the need for conscious capitalism, while also highlighting emerging technologies and the skills salespeople need to thrive in this new landscape. Takeaways AI is changing how customers interact with technology. Clarity in desired outcomes is crucial for effective AI use. AI can drastically reduce the time needed for data analysis. AI enhances human roles rather than replacing them. Misconceptions about AI can lead to fear and misunderstanding. Human oversight is essential in AI applications. Ethics in AI development is critical for responsible growth. Salespeople need to focus on clarity and critical thinking. Finding personal downtime is essential for mental health. AI should complement human interaction, not replace it. Chapters 00:00 Introduction to AI in Sales 02:58 Transforming Customer Experience with AI 05:58 The Importance of Clarity in AI Interactions 08:49 AI's Impact on Decision-Making 11:40 Misconceptions and Realities of AI 14:40 The Human Element in AI Automation 17:17 Ethics and Responsibilities in AI Development 20:11 Emerging Technologies and Future Trends 23:09 Balancing AI and Human Touch 25:47 Final Thoughts on AI and Humanity The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
In this episode of Sales NOT Selling, Stacy Garrett talks how important it is to put the work in to create amazing results in sales. It isn't what work you see other people doing but the kind of work that matters. With specific examples, Stacy highlights ways to stop comparing yourself with others while also learning from what actions other people are taking.Check out our website at: https://www.salesnotselling.com/ LinkedIn Page: https://www.LinkedIn.com/company/sales-not-sellingFacebook Page: https://www.facebook.com/SalesNOTSellingContact Stacy at: Stacy@WeAreIdeation.comLinkedIn: https://www.linkedin.com/in/stacygarrett29
Summary In this conversation, Wesley Baker discusses the current and future implications of AI in sales development roles, emphasizing its augmentative role rather than a replacement for jobs. He highlights the importance of customer experience in the automation process and raises questions about the future of AI, referencing predictions about technological advancements. Takeaways AI is currently augmenting rather than replacing SDR jobs. The future of AI in sales is uncertain but promising. Inbound opportunities may see more automation in the future. Customer experience is crucial in the automation process. Fully automating processes without customer delight can lead to loss of business. Wesley references Ray Kurzweil's predictions about AI advancements. The Singularity event in 2045 is a significant milestone for AI. AI's role in qualifying inbound opportunities is evolving. Automation should enhance, not detract from customer interactions. The conversation raises important questions about the future of work with AI. Chapters 00:00 Introduction to the SDR Leader Conference 00:50 Misconceptions About AI in Sales 01:01 Balancing Automation with Human Touch The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Many creators struggle with sales, finding it hard to turn audience interest into paying customers. They have great content but lack the right sales funnels, persuasion techniques, and closing strategies to convert prospects. In this second episode of the Creator's Playbook, presented by Teachable, Hala Taha breaks down how to confidently sell your course and scale your income through proven sales strategies. You'll hear from experts like Russell Brunson, Jason Fladlien, Kat Norton, and more on how to launch your course like a pro. In this episode, Hala will discuss: (00:00) Introduction (00:52) Building Trust Through Value Selling (03:47) Optimizing Your Sales Funnel for Conversions (08:57) Sales Psychology: Guiding Buyers to “Yes” (10:46) Handling Objections with Confidence (14:42) The Importance of Soft Closing When Selling (20:47) The Power of Webinars for Conversions (23:48) Creating Transformational Webinar Experiences Teachable is the leading platform empowering entrepreneurs, creators, and coaches to build lasting businesses through education. Whether you're launching your signature course, selling digital downloads, offering coaching, or creating a membership, Teachable provides multiple ways to turn your knowledge into a reliable and scalable income. Claim your 30-day free trial today at https://youngandprofiting.co/teachable Sponsored By: Teachable: Claim your 30-day free trial today at https://youngandprofiting.co/teachable Resources Mentioned: YAP E337 with Adam Schafer: youngandprofiting.co/MindPump YAP E312 with Russell Brunson: youngandprofiting.co/SalesF YAP E196 with Robert Cialdini: youngandprofiting.co/Persuasion YAP E229 with Jason Fladlien: youngandprofiting.co/Influence YAP E345 with Shelby Haas-Sapp: youngandprofiting.co/Convert YAP E316 with Kat Norton: youngandprofiting.co/Niche Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Disclaimer: This episode is a paid partnership with Teachable. Sponsored content helps support our podcast and continue bringing valuable insights to our audience. Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Online Selling, Economics, E-commerce, Ecommerce, Prospecting, Inbound, Account Management, Business Growth, Scaling, Sales Podcast
Summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Daren Fields from Apex Publishing LLC about the transformative impact of AI on sales and customer experience. They discuss how AI empowers customers with knowledge, the importance of human interaction in sales, and the misconceptions surrounding AI's capabilities. Daren shares real-world success stories of AI implementation, emphasizing the need for a balanced approach that combines human expertise with AI technology. The conversation also touches on the skills needed for sales professionals in an AI-driven world and the future of revenue operations. Takeaways AI is changing the customer experience by providing more information to buyers. The buyer's journey is increasingly advanced, with customers often being 78% informed before engaging with sales. Real-world examples show that AI can significantly increase sales margins when used effectively alongside human agents. Misconceptions about AI include the belief that it can fully automate sales processes without human involvement. Humans are essential in sales; AI should be seen as a tool to assist rather than replace them. AI can accelerate processes and improve efficiency in sales operations. The future of sales will involve a combination of human and AI collaboration, known as paired selling. Sales professionals need to develop skills in prompting AI effectively to leverage its capabilities. Data management and governance are crucial for successful AI implementation in sales. The landscape of sales is evolving, and professionals must adapt to remain competitive. Chapters 00:00 Introduction to AI in Sales 02:41 Transforming Customer Experience with AI 05:46 Real-World Success Stories of AI Implementation 08:36 Misconceptions About AI in Sales 11:43 The Role of Humans in an AI-Driven World 14:31 Emerging AI Technologies and Their Impact 17:31 Skills for the Future: Navigating AI in Sales The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
summary In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Ghazenfer Mansoor, CEO of Technology Rivers, about the intersection of AI and healthcare technology. They discuss the importance of user experience in app development, the role of AI in streamlining software processes, and the misconceptions surrounding AI's capabilities. Ghazenfer shares insights from his book 'Beyond the Download' and emphasizes the need for a human touch in technology. The conversation also touches on emerging AI technologies, ethical considerations, and essential skills for leveraging AI effectively. Takeaways The focus should be on user experience, not just downloads. Optimizing for customer experience leads to profit. AI is not a replacement for humans but an augmentation. AI can significantly reduce software development time. Misconceptions about AI include it being a one-click solution. Human context is essential for AI to provide accurate results. Emerging technologies like MCP and agentic AI are game-changers. Ethics in AI requires a governing body to ensure responsibility. Articulation and storytelling are key skills for using AI effectively. AI can assist in various tasks, enhancing productivity. Chapters 00:00 Introduction to AI in Healthcare Technology 02:14 Insights from 'Beyond the Download' 04:58 Customer Experience vs. Profit Motive 07:13 AI's Impact on Software Development 11:15 Misconceptions About AI 15:48 Integrating AI with Human Touch 18:55 Emerging Technologies in AI 23:57 Ethics in AI 25:40 Skills for the AI-Driven Future 31:18 Conclusion and Call to Action The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 799. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Colleen Stanley, author of "Be The Mentor Who Mattered." Also appearing is Julie Jackson, Senior Vice President of Special Market Sales at BSN SPORTS. Find Colleen on LinkedIn. Find Julie on LinkedIn.
Summary In this episode of the AI for Sales podcast, Chad Burmeister and Bryan Weinman engage with Mandar Karhade, a technical and growth strategist in healthcare. They explore the intersection of AI and customer experience, the challenges of AI adoption in healthcare, and the ethical considerations surrounding AI technology. Mandar shares insights on the importance of trust, the need for human-centered approaches in AI implementation, and the sluggish pace of change in the healthcare industry. The conversation emphasizes the necessity of focusing on human experiences rather than profit motives in AI development. Takeaways AI is not a problem, it's the process. People often know what to do. They don't do what they know. Trust has to be built over time. You need to feel comfortable to do anything. AI is a tricky knife in healthcare. Invest in learning to program to solve business solutions. Ethics is a problem with humans, not AI. You need to meet customers where they are. The industry is extremely sluggish and not changing much. Focus on the human experience, profit follows. Chapters 00:00 Introduction to AI in Healthcare 02:40 Understanding AI's Role in Customer Experience 09:34 Challenges of AI Adoption in Healthcare 17:12 Ethics and Responsibility in AI 22:51 Future Perspectives on AI and Healthcare The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Capers Easterby has spent his career building teams, businesses, and relationships that actually last — the kind that aren't driven by hype, but by doing the right things the right way, over time. He's one of those people who naturally blends sales sense with leadership instincts, and that combination has made him successful across every chapter of his career. More than that, he's a longtime friend who understands what Noob School is all about — learning the business of sales from people who've lived it. This episode is packed with perspective from someone who's seen both sides of growth: winning new business and leading it once it scales. If you're serious about building a career or company that lasts, you'll want to hear this one. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends#salestrends
In this episode of the Revenue Builders Podcast, our hosts John Kaplan and John McMahon dive deep into the world of Sales Kickoff (SKO) events. They discuss the critical importance of aligning SKO content with sales rep needs, emphasizing that it should be more than just an event—it should be a holistic process aimed at motivating and educating the sales force. The conversation covers the significance of training, the role of tools and AI in sales, and the pivotal role of frontline managers in driving sales team performance. They also share practical advice on crafting effective compensation plans and highlight the essential skills and knowledge that sales reps need for success. The episode is a must-listen for B2B sales leaders who are preparing for the upcoming SKO season and looking to drive impactful results.ADDITIONAL RESOURCESExplore Force Management's Free SKO Planning Resources: https://hubs.li/Q03K94cs0Read the Guide on Six Critical Priorities for Revenue Leadership in 2026: https://hubs.li/Q03JN74V0See Force Management's SKO Results: https://hubs.li/Q03RQM-V0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:15] Kickoff: SKO Season Insights[00:01:45] The Importance of SKO Planning[00:02:29] Effective SKO Content and Structure[00:08:28] Leveraging AI and Tools in Sales[00:18:58] Challenges in Sales Processes and Tools[00:28:13] Training and Development for Sales Success[00:37:11] The Brady Rule and Skill Development[00:37:52] Role Playing and Live Interactions[00:39:17] The Importance of Leading by Example[00:45:09] Essential Sales Skills[01:00:53] The Role of Frontline Sales Managers[01:06:16] The Importance of Comp PlansHIGHLIGHT QUOTES[00:02:29] "It's a process, not an event. As a CRO, use the SKO to motivate, align on goals, and focus on training—not just boring org charts."[00:04:37] "If you don't sit in the seat of the participant, you are going to bore people to tears."[00:11:18] "Don't tell me about another tool unless it's really going to help me sell."[00:47:21] "You have to figure out who is sitting in that audience, resonate with them, and know what outcome you want when the meeting is over."[01:20:21] "Listening is number one. Most people are awful listeners, and most salespeople can't wait to talk."[01:53:06] "The job of the frontline sales manager is so critical, and they're the last people to get trained."[01:59:45] "I cannot fathom going into an SKO at the beginning of the year and not having comp plans done." Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 798. Read the complete transcript on the Sales Game Changers Podcast website. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with David Gable of Kixie. Find David on LinkedIn. DAVID'S TIP: "The value is in the conversation, not just the purchase. If a prospect walks away having learned something, they'll take your call again. Maybe not this cycle, but the next."
Summary In this episode of the AI for Sales podcast, Chad Burmeister and Bryan Weinman discuss the intersection of AI and sales, emphasizing the importance of personal connections in prospecting. They explore how AI can enhance sales strategies, address common misconceptions about AI's capabilities, and highlight the need for governance in AI applications. The conversation also touches on emerging technologies in AI and the essential skills needed to thrive in an AI-driven landscape. Takeaways AI will not replace BDMs anytime soon. The human touch is irreplaceable in sales. 4% email reply rates are not normal. AI helps generate messages and curate accounts. Design bias in AI can lead to inaccuracies. You can't automate messaging without a human in the loop. Start using AI now to stay ahead in your career. Persistent memory is crucial for AI effectiveness. AI can save time in prospecting and messaging. Emerging technologies in AI are exciting for the future. Chapters 00:00 Introduction to AI and Data Expertise 02:54 The Importance of Personal Connection in Sales 05:32 Leveraging AI for Enhanced Sales Strategies 08:21 Misconceptions About AI in Sales 11:16 The Role of Governance in AI Applications 13:59 Emerging Technologies in AI 16:51 Skills for the Future: Adapting to AI 19:47 Conclusion and Future Prospects The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 797. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Tom Snyder of Funnel Clarity. Funnel Clarity is an IEPS Selling Essentials Marketplace partner. Read more about the Selling Essential Marketplace here. Find Tom on LinkedIn. TOM'S TIP: "Knowing what the right things to do are is not the same as being able to do them well. Excellence in sales, like any skill, takes relentless practice."
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 796. Read the complete transcription on the Sales Game Changers Podcast website. Watch the video of the podcast here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Frank Passanante, Global Head of Sales at Hilton. Also appearing is Lisa Earle McLeod, author of "Selling with Noble Purpose." Find Frank on LinkedIn. Find Lisa on LinkedIn. FRANK'S TIP: “Purpose is a North Star, it's a compass, and when it's aligned, it becomes that source of energy. It should align with where you get energy and it should align with your ability, even through volatile times, to persevere and ultimately to see sustained ongoing performance success.” LISA'S TIP: "You have really understood, at a very deep level, the way that money and meaning go together. They're not siloed. The best sales teams don't have to choose between purpose and profit; they use purpose to drive profit.”
Summary In this episode of the AI for Sales podcast, Chad Burmeister interviews Daya Naef, an AI strategist and attorney, discussing the transformative impact of AI on various industries, particularly law. They explore Daya's journey from art to law, the misconceptions surrounding AI, and the importance of balancing automation with personal touch. The conversation also touches on emerging technologies, ethical considerations in AI, and the future of personalized customer experiences. Takeaways AI is becoming an integral part of various industries, including law. Deya Naef's background in art and law provides a unique perspective on AI's impact. AI can enhance customer experiences through personalized interactions. Misconceptions about AI include overestimating its capabilities and underestimating its need for human input. Books like 'AI Driven' and 'Co-Intelligence' are recommended for understanding AI's implications. Emerging technologies like Chat GPT-5 are changing the landscape of AI. Balancing automation with personal touch is crucial for effective communication. Tracking individual preferences can improve customer engagement. Ethical considerations in AI are becoming increasingly important as technology evolves. The future of AI involves more personalized and efficient customer interactions. Chapters 00:00 Introduction to AI in Sales 01:45 Daya Naef's Journey: From Art to Law 04:16 AI's Impact on the Legal Industry 08:48 Success Stories in AI Implementation 12:50 Misconceptions About AI 14:33 Recommended Reads on AI 17:06 Emerging Technologies in AI 18:54 Balancing Automation with Personal Touch 23:12 Ethics and Responsibility in AI 28:34 Future Conversations on AI The AI for Sales Podcast is brought to you by BDR.ai, Nooks.ai, and ZoomInfo—the go-to-market intelligence platform that accelerates revenue growth. Skip the forms and website hunting—Chad will connect you directly with the right person at any of these companies.
My son Jack Sterling returns to Noob School for his fourth appearance — officially becoming the most frequent guest on the show. This one dives deep into what Jack's been up to lately — from his growing business, Cloud Hound, to his work with Upstate Warrior Solution helping veterans transition into entrepreneurship. We start off trading thoughts on our favorite podcasts and how shows like Lions Led by Donkeys and My First Million have influenced the way Jack thinks about leadership, learning, and risk-taking. Jack shares how fantasy football and analytics sparked his fascination with data — eventually leading him to pursue a master's degree in data analytics at Clemson. But the heart of the episode is about purpose — how veterans can rediscover team, mission, and structure through entrepreneurship. Jack breaks down how his program at the Rupert Hughes Veteran Center supports veterans, first responders, and their families across the Upstate by helping them navigate healthcare, education, and business ownership. He shares inspiring success stories from entrepreneurs who've come through the program — from a veteran-run medical training company using human remains for realistic field instruction, to another launching Upstate South Carolina's first paddle tennis facility. We also dig into the lessons he's learned running Cloud Hound — from ditching international business to focusing on “cyber and fiber” solutions for local clients, and why most security breaches start with people, not technology. Jack explains his live training on social engineering, phishing, and why emotional manipulation is hackers' easiest path in. To wrap it up, he shares the book that's had the biggest impact on him — “Tribe” by Sebastian Junger — and why it reframed his entire view of community, fulfillment, and the difference between the military and civilian worlds. If you've ever wondered how to find purpose after leaving a structured environment, or how to turn your skills into impact, this one's for you. Get your sales in rhythm with The Sterling Method: https://SterlingSales.co I'm going to be sharing my secrets on all my social channels, but if you want them all at your fingertips, start with my book, Sales for Noobs: https://amzn.to/3tiaxsL Subscribe to our newsletter today: https://bit.ly/3Ned5kL #SalesTraining #B2BSales #SalesExcellence #SalesStrategy #BusinessGrowth #SalesLeadership #SalesSuccess #SalesCoaching #SalesSkills #SalesInnovation #SalesTips #SalesPerformance #SalesTransformation #SalesTeamDevelopment #SalesMotivation #SalesEnablement #SalesGoals #SalesExpertise #SalesInsights #SalesTrends#salestrends
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 795. Read the complete transcription on the Sales Game Changers Podcast website here. This is a special episode of the "Office Hours - Sales Professors Unplugged Podcast." The show feature interviews with sales professors at universities with a sales excellence programs. Many of the universities are members of the University Sales Center Alliance. Watch the interview on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show is a special "Office Hours - Sales Professors Unplugged" episode featuring Semira Amirpour, Award-winning Marketing professor and Sales Coach at The University of Texas at Dallas. Find Semira on LinkedIn. SEMIRA'S TIP: "Take feedback as a gift. It's one of the most valuable tools for lifelong success.”
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 794. Read the complete transcription on the Sales Game Changers Podcast website The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Read more about the Institute for Effective Professional Selling Emerging Sales Leader Program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Lee Salz, author of "The First Meeting Differentiator." Also appearing is Wes Amann, VP of Sales at Filterbuy. Find Lee on LinkedIn. Find Wes on LinkedIn. LEE'S TIP: “Everyone wants to talk about closing techniques, but closing problems are just a symptom. The real issue starts in the first meeting. If that foundation is weak, the deal is weak.” WES' TIP: “It's not about making a thousand calls. It's about making connections. Always bring value, and always build a human connection.”
As a sales leader, have you ever felt disconnected from your marketing team? You're not alone. In fact, up to 50% of Chief Sales Officers believe they're going it alone when it comes to driving revenue. But it doesn't have to be this way. In this episode of the Modern Selling Podcast, I sit down with Dan Lowden, CMO of Blackbird AI, to explore how sales and marketing can truly become a unified go-to-market team. With eight successful startup exits under his belt, Dan shares his proven marketing playbook for creating strategic customer relationships and driving exponential growth. Building Trust Through Face-to-Face Connections Dan emphasizes the critical importance of in-person events for building trust, especially in industries like cybersecurity where the stakes are high. He shares creative ways to maximize event impact without breaking the bank, including: Leveraging venture capitalist connections for cost-effective meeting spaces Sponsoring targeted events alongside larger competitors Featuring customer speakers to gain coveted speaking slots The Marketing Playbook for Startup Success Drawing from his extensive experience, Dan outlines key elements of an effective marketing strategy: Engaging customers to build trust and add value Creating content that showcases detailed problem-solving Participating actively in industry communities Aligning closely with sales to drive qualified leads Fostering Long-Term Customer Relationships Dan reveals his approach to creating lasting partnerships: Ensuring products deliver on promises and improve over time Reacting quickly to support customers during challenges Demonstrating ongoing value to justify renewals and even price increases. For sales and marketing professionals looking to boost collaboration and drive results, this episode offers actionable insights from a seasoned expert. Don't miss Dan's tips on creating a unified go-to-market approach that positions your company for acquisition and long-term success. Key Moments of This Episode 00:00:00 - Marketing's Value to Sales: Bridging the Gap Many CSOs feel marketing isn't providing value, with up to 50% saying they're doing it alone. The key is building trust through regular engagement, providing valuable tools and assets, and demonstrating marketing's direct impact on sales opportunities and customer relationships. 00:06:37 - The Met Kiss: CMO's Secret Romance Novel Dan Loden, CMO of Blackbird AI, reveals he published a romance novel called "The Met Kiss" during COVID as a creative outlet. This unexpected hobby showcases his multifaceted personality beyond his cybersecurity expertise. 00:10:06 - Building Successful Partnerships Between Sales and Marketing Dan emphasizes the importance of a unified go-to-market team. Marketing should actively engage with sales, provide valuable tools, and directly contribute to customer acquisition. Regular communication and demonstrating marketing's impact on sales success are crucial for building trust. 00:15:22 - Leveraging Events and Community Engagement for Marketing Success Dan shares strategies for effective event marketing, even on a limited budget. He highlights the importance of face-to-face interactions, sponsoring targeted events, and leveraging customer speakers for greater credibility and exposure at industry conferences. 00:28:18 - Creative Marketing Strategies: LinkedIn Posting Party Mario shares an innovative "posting party" concept to drive engagement and build community. This low-cost strategy leverages AI tools for content creation and encourages participants to boost each other's posts, demonstrating creative approaches to marketing on a budget. 00:33:29 - The Marketing Playbook for Startup Success Dan discusses his proven marketing playbook, developed over years of experience. It includes strategies for brand building, customer engagement, and creating market momentum. The playbook is adaptable and has contributed to multiple successful startup exits. 00:36:41 - Creating Strategic Customer Relationships Dan emphasizes the importance of delivering consistent value through product performance and customer support. Building trust and demonstrating reliability, especially during challenging times, leads to long-term partnerships and customer loyalty across job changes. About Dan Lowden Dan Lowden is the CMO at Blackbird.AI and leads the company's strategic marketing efforts, including demand generation and brand leadership. He has over 20 years of strategic experience at the executive level. He has served as CMO at cybersecurity firm HUMAN Security (acquired by Goldman Sachs), named one of the TIME100 Most Influential Companies of 2023. Lowden also served as the CMO at Digital Shadows (acquired by Reliaquest) and, before that, CMO at Invincea (acquired by Sophos) and VP of Marketing at vArmour (acquired by Night Dragon). He has held marketing leadership positions at Wayport (acquired by AT&T), IBM ThinkPad (acquired by Lenovo), NEC Technologies, and Sharp Electronics. Lowden holds an MBA in International Business from Rutgers Graduate School of Management and a Bachelor of Science from Rider University. Follow Us On: · LinkedIn · Twitter · YouTube Channel · Instagram · Facebook Learn More About FlyMSG Features Like: · LinkedIn Auto Comment Generator · AI Social Media Post Generator · Auto Text Expander · AI Grammar Checker · AI Sales Roleplay and Coaching · Paragraph Rewrite with AI · Sales Prospecting Training for Individuals · FlyMSG Enterprise Sales Prospecting Training Program Install FlyMSG for Free: · As a Chrome Extension · As an Edge Extension
In this episode of the Revenue Builders Podcast, our hosts John Kaplan and John McMahon dive into the intricacies of sales compensation plans with special guest Jose Fernandez, co-founder of Easy Comp. The discussion covers the primary purpose of sales compensation plans, the impact of incentives on sales behavior, and various strategies for aligning sales incentives with company goals. Jose shares examples from his experience at MongoDB, Intap, and Google, highlighting how tailored compensation plans can drive desired behaviors and increase sales productivity. The episode also touches on the challenges of transitioning to consumption-based models and the importance of clear, motivational, and actionable compensation plans for sales teams.ADDITIONAL RESOURCESConnect with Jose Fernandez.LinkedIn: https://www.linkedin.com/in/joseluisfernandez/Learn more about EasyComp: https://www.easycomp.ai/Read the Guide on Six Critical Priorities for Revenue Leadership in 2026: https://hubs.li/Q03JN74V0Read the Guide on Winning Government Contracts: https://bit.ly/3UYAOvOEnjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:44] Understanding Sales Compensation Plans[00:01:59] Driving Sales Behavior with Compensation[00:06:43] Aligning Compensation with Company Strategy[00:08:50] Simplifying Compensation Plans[00:12:19] Planning and Implementing Effective Compensation Plans[00:20:31] Leveraging Technology in Compensation Planning[00:27:01] Incentivizing Overachievers and Managing Churn[00:32:42] Understanding Sales Performance Metrics[00:33:49] The Debate on Sales Compensation Caps[00:35:30] Challenges with Sales Compensation Plans[00:36:46] Coaching Technical Founders on Sales[00:38:07] Celebrating Big Wins in Sales[00:45:32] The Role of Technology in Sales Compensation[00:49:01] The Shift to Consumption-Based Models[01:00:16] The Importance of Collaboration in Sales[01:01:26] Introducing EZ Comp and Its MissionHIGHLIGHT QUOTES[00:02:04] "Incentives drive behavior, and it does it in a very strong way."[00:03:09] "The first place they're going to go to figure out what they're supposed to do is their compensation letter."[00:05:14] "Simplicity is key. If they have to write it down, it's never gonna work."[00:06:36] "The number one way to lose sellers: comp plans that don't represent things I have control over."[00:31:05] "Any good sales rep, really the top-notch salespeople, are not going to your company if you have a cap in the sales plan."[00:34:41] "If they're not getting value, they're turning it off. That's number one in consumption."[01:06:53] "AI is gonna unleash wave after wave of business transformation, and we want to be part of those waves." Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 792. Read the complete transcript on the Sales Game Changers Podcast website here. This is a special episode of the "Office Hours - Sales Professors Unplugged Podcast." The show feature interviews with sales professors at universities with a sales excellence programs. Many of the universities are members of the University Sales Center Alliance. Watch the interview on YouTube here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show is a special "Office Hours - Sales Professors Unplugged" episode featuring Dr. Linda Alkire, Director of The Center for Professional Sales at Texas State University. Find Dr. Alkire on LinkedIn. DR. ALKIRE'S TIP: "Sales isn't just about closing deals. It's about understanding customers, creating value, and building relationships and that's what we teach our students every day.”
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 791. Read the complete trancription on the Sales Game Changers Podcast website here. The Sales Game Changers Podcast was recognized by YesWare as the top sales podcast. Read the announcement here. FeedSpot named the Sales Game Changers Podcast at a top 20 Sales Podcast and top 8 Sales Leadership Podcast! Subscribe to the Sales Game Changers Podcast now on Apple Podcasts! Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! On today's "Women in Sales Leadership," show, Center for Elevating Women in Sales Leadership President Gina Stracuzzi interviewed Dr. Kristen Johnson from AWS. She will be a presenter at the October 9 Women in Sales Elevation Conference. Register here to attend the event. Watch the video of this podcast on YouTube here. Find Kristen on LinkedIn. KRISTEN'S TIP: "Women are uniquely positioned to help with this because we bring empathy, opportunity, and creativity to thrive in an environment where the shiver of sharks is coming so quickly. Our ability to step into leadership roles with AI is not only unprecedented, it's essential.”
In this weeks' Scale Your Sales Podcast episode, my guest is Kelly Hippler. Kelley is a seasoned Chief Revenue Officer who served global CSO at Forrester Research and is currently CRO at Briefly Legal. She specializes in driving sustainable revenue growth and transforming organizations. She is a strategic, data-driven, people-first leader committed to achieving challenging goals through thoughtful planning, relentless execution, and clear communication. In today's episode of Scale Your Sales podcast, Kelley shares how prioritizing employee well-being and development fosters trust, loyalty, and stronger customer relationships. She underscores the importance of understanding team dynamics and customer experience before shaping strategy, and how often-overlooked practices—such as coaching front-line managers and gathering qualitative feedback—can drive lasting success. Janice and Kelley also challenge the “growth at all costs” mindset, exploring how data and AI can empower productivity when applied thoughtfully. Welcome to Scale Your Sales Podcast, Kelly Hippler. Timestamps: 00:00 People-Centric Sales Leadership 03:07 Sales Leaders Face Tenure Pressure 09:14 Sales Strategy: Data-Driven Planning 11:26 Boosting Sales Productivity with Strategic Planning 14:06 Importance of Training Sales Managers 16:58 Revamping Sales Promotion Culture 21:07 AI: Enhancing, Not Replacing, Teams 23:30 AI: Enabler, Not Threat 29:40 Employee Feedback Fuels Sustainable Growth 30:57 Inspiring Leadership at Forrester https://www.linkedin.com/in/kelley-hippler/ Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.
In the fast-paced world of sales, gaining a competitive edge is crucial. But what if the key to success lies not in aggressive tactics, but in building trust and creating value? In this episode, I sit down with Tim Castle, CEO of the Negotiator's Edge and author of "The First Domino," to explore the art of negotiation and its impact on sales success. The Power of Trust Building Discover why trust is the ultimate competitive advantage in today's market. Learn how to demonstrate empathy, transparency, and reliability to forge stronger connections with prospects and clients. AI-Enhanced Negotiation Strategies Explore how artificial intelligence is revolutionizing the negotiation process. Tim reveals how AI can help you: Prepare more effectively for client meetings Understand your prospect's behavioral profile Receive real-time coaching during negotiations The "9 Before 9" Strategy Uncover Tim's powerful technique for creating sales momentum. By completing nine revenue-generating actions before 9 AM, you'll plant seeds for future success and start each day with a winning mindset. Believing in the Possible Tim shares his personal motto and how it can transform your approach to sales challenges. Learn to reframe obstacles as opportunities and push beyond self-imposed limits. This episode is packed with actionable strategies to elevate your negotiation skills and close more deals. Whether you're a seasoned sales professional or just starting out, you'll gain valuable insights to help you thrive in today's competitive landscape. Are you ready to unlock your full potential as a negotiator and sales expert? Listen now and discover how to create lasting value for your clients and your career. Key Moments 00:00:00 - Building Trust in Sales: The Competitive Edge Trust-building is crucial in sales, especially in the early stages. Demonstrating empathy, transparency, reliability, and capability are key components. Salespeople should focus on humanity and transparency to gain a competitive advantage, as these skills are harder to replicate and differentiate from high-quality products and consistent delivery. 00:01:11 - Introducing Tim Castle: Negotiation Expert and Author Tim Castle, CEO of Negotiators Edge and author of "The Art of Negotiation" and "The First Domino," discusses his background and expertise in negotiation. He explains his concept of being a "negotiation futurist" and the importance of leveraging AI in negotiation strategies. 00:04:48 - The First Domino: Landing Your First Client in 90 Days Tim Castle introduces his new book "The First Domino," which focuses on helping salespeople and entrepreneurs land their first flagship client within 90 days. The book covers strategies for differentiation, credibility-building, and overcoming challenges in the early stages of sales or business development. 00:14:29 - The MAGIC Framework for Sales Success Tim Castle presents the MAGIC framework for sales success: Make connections, Add value, Give value willingly, Inspire others' growth, and Connection. This approach emphasizes building relationships, providing value without expectation, and inspiring growth in others to create a strong network and sales momentum. 00:20:39 - The Negotiator's Edge: Leveraging AI in Negotiation Tim Castle discusses the Negotiator's Edge, emphasizing the importance of using AI for preparation, understanding client challenges, and improving negotiation strategies. He explains how AI can enhance EQ, simulate role-playing scenarios, and provide valuable insights for more effective negotiations. 00:33:04 - The 9 Before 9am Strategy for Sales Momentum Tim Castle shares the "9 before 9am" strategy for creating sales momentum. This approach involves completing nine revenue-generating actions before 9am each day, such as personalized outreach or business meetings. This strategy helps build a strong pipeline and creates a proactive mindset for sales success. 00:35:58 - Negotiation Strategy vs. Tactics: Understanding the Difference Tim Castle explains the difference between negotiation strategy and tactics. Strategy focuses on the overall game plan and long-term outcomes, while tactics are specific moves or techniques used in the moment. He emphasizes the importance of value creation in negotiation rather than relying solely on tactics. 00:42:35 - "Believe It's Possible": A Motto for Success Tim Castle shares his personal motto, "Believe It's Possible," and how it can be applied to overcome challenges and achieve seemingly impossible goals. He encourages adopting this mindset as a default, using it as a decision filter, and reprogramming self-talk to build mental resilience and drive success. About Tim Castle Tim Castle is a negotiation futurist, multi-award winning bestselling Author, notably The Art of Negotiation, The Momentum Sales Model and launching soon The First Domino. Founder of The Negotiators Edge Training Academy, at the nexus of influence, persuasion and value creation in an AI centric world. Recognized in the World's Top 30 Negotiation Professionals 2025. Host of The Tim Castle Show. Follow Us On: · LinkedIn · Twitter · YouTube Channel · Instagram · Facebook Learn More About FlyMSG Features Like: · LinkedIn Auto Comment Generator · AI Social Media Post Generator · Auto Text Expander · AI Grammar Checker · AI Sales Roleplay and Coaching · Paragraph Rewrite with AI · Sales Prospecting Training for Individuals · FlyMSG Enterprise Sales Prospecting Training Program Install FlyMSG for Free: · As a Chrome Extension · As an Edge Extension
This episode dives deep with two-time 2CCX award-winning strategist and best-selling author Kayvon Kay. Together, we explore why sales is not just about scripts or closes but about energy, identity, and the way you show up in every area of life.In this episode, you'll learn:
Early in his career, Grant Cardone thought too small, chased the wrong opportunities, and stayed stuck in a business that couldn't scale. Realizing he needed bigger goals and stronger negotiation skills, he adopted the 10X mindset and mastered the art of selling. Today, he is the founder and CEO of multiple businesses, including Cardone Capital, managing over $5 billion in assets. In this episode, Grant shares his billion-dollar sales strategies that entrepreneurs can use to 10X their action, close more deals, and scale their business with confidence. In this episode, Hala and Grant will discuss: (00:00) Introduction (02:25) The 10X Mindset for Goal Setting and Scaling (07:13) The Concept of “Feeding the Beast” (09:15) His Early Business Mistakes and Lessons (13:20) Building Confidence Through Massive Action (18:43) The Power of Quick Decision-Making in Sales (22:14) Value Selling Strategies for Sales Success (31:58) How to Sell with Confidence and Close More Deals (35:29) Creator Entrepreneurship and Building Trust Online (44:35) Leaving a Legacy Through Hustle and Investing Grant Cardone is a serial entrepreneur, bestselling author, equity fund manager, real estate investor, and the CEO of Cardone Capital. He is the founder of the 10X Movement and leads seven privately held companies that generate $750 million annually. Known for his dynamic sales training and the 10X Growth Conference, Grant has inspired entrepreneurs worldwide to think bigger and achieve massive business growth. He has been recognized by Forbes as a top social media business influencer. Sponsored By: Airbnb - Find yourself a cohost at airbnb.com/host Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/PROFITING Shopify - Start your $1/month trial at Shopify.com/profiting. Mercury - Streamline your banking and finances in one place. Learn more at mercury.com/profiting Open Phone - Get 20% off your first 6 months at OpenPhone.com/profiting. DeleteMe - Remove your personal data online. Get 20% off DeleteMe consumer plans at to joindeleteme.com/profiting SKIMS - Shop SKIMS Fits Everybody collection at SKIMS.com Policy Genius - Secure your family's future with Policygenius. Head to policygenius.com/profiting Masterclass - Get an additional 15% off any annual membership at https://masterclass.com/profiting BitDefender - Save 30% on your subscription at bitdefender.com/profiting Resources Mentioned: YAP E205 with Grant Cardone: youngandprofiting.co/WealthTransfer Grant's Book, The 10X Rule: bit.ly/The_10XRule Grant's Website: grantcardone.com Grant's LinkedIn: linkedin.com/in/grantcardone Grant's Instagram: instagram.com/grantcardone Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Health, Growth Mindset, Online Selling, Persuasion, Economics, E-commerce, Ecommerce, Prospecting, Inbound, Account Management, Sales Podcast