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Welcome to the IDC TechTalk podcast series. Here we will be connecting with our leading analysts talking about trends and challenges faced by the IT industry today.

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    • Oct 18, 2023 LATEST EPISODE
    • monthly NEW EPISODES
    • 17m AVG DURATION
    • 103 EPISODES


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    Latest episodes from IDC TechTalk

    Episode #91 - Smart Islands: A unique tech environment

    Play Episode Listen Later Oct 18, 2023 34:52


    In this episode of TechTalk IDC's Senior Research Manager for Government Insights Louisa Barker talks to Andreia Dorita de Freitas Rosa Collard, Diretora Regional de Informática for Maderia about how islands can position themselves as testbeds for technological innovation from govtech to climatetech. If you would like to find out more about the IDC perspective on the key takeaways with this executive interview click here >> https://www.idc.com/getdoc.jsp?containerId=US50840423&pageType=PRINTFRIENDLY

    Episode #90 - The evolution of retail commerce platforms

    Play Episode Listen Later Aug 31, 2023 12:06


    In this edition of TechTalk, IDC's Retail Insights team Ornella Urso, Filippo Battaini and Sofia Poggi discuss the changing retail environment and tech's role in how retailers deliver omnichannel experiences, drive growth and meet changing consumer expectations through their retail commerce platforms.

    Episode #89 - The State of Events

    Play Episode Listen Later Jun 15, 2023 18:33


    On this edition of IDC TechTalk, IDC's Wafa Moussavi-Amin is joined by special guest Agnes Psathas from Cloudera, to discuss the current state of technology events in Europe, how they have changed since the COVID Pandemic, and what are some key practises for your events marketing strategy.

    Episode #88 - Data Sharing In Public Services

    Play Episode Listen Later May 31, 2023 25:29


    On this edition of TechTalk; IDC's Remi Letemple is joined by special guests Mick Lévy and Simon Chignard, to discuss data sharing in the European public sector. What are some good examples within Europe? How do you maintain trust? What are some good practices? Tune in to find out!

    Episode #87 - CX Engagement

    Play Episode Listen Later Apr 20, 2023 12:33


    In the last of this three episode dive into the world of CX, Van Valdez talks about CX Engagement, and how it can be a game-changer for businesses looking to create loyal customers. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA Find us on LinkedIn - linkedin.com/company/idc_emea/

    Episode #86 - CX Success

    Play Episode Listen Later Mar 22, 2023 12:58


    In the second of this three part series, Gerry Brown sits down to talk about how European companies are driving customer success in 2023 and beyond. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA Find us on LinkedIn - linkedin.com/company/idc_emea/

    success european gerry brown
    Episode #85 - One Year On: The Russia Ukraine War and the European IT Market

    Play Episode Listen Later Mar 2, 2023 26:32


    This special edition of IDC TechTalk looks at how the European ICT market has been impacted by the Russia-Ukraine war. IDC's Anielle Guedes, Andrea Siviero, Robert Farish and Ivana Slaharova look at the effect a year of war has had, and the ongoing ramifications of the conflict. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA Find us on LinkedIn - linkedin.com/company/idc_emea/ Find out more with the following resources; 7 Tech Ecosystem Trends the War in Ukraine will Supercharge [Blog] - blog-idceurope.com/7-tech-ecosystem-trends-the-war-in-ukraine-will-supercharge/ 5 Challenges for Tech Vendor Operations in Russia [Blog]- blog-idceurope.com/5-challenges-for-tech-vendors-operations-in-russia/ IDC Digital Sovereignty Practice - idc.com/getdoc.jsp?containerId=IDC_P45150 IDC European Skills Practice - https://www.idc.com/getdoc.jsp?containerId=IDC_P38343 European AI Market Continues to Grow Steadily Despite Economic Uncertainty, Says IDC [Press Release] - idc.com/getdoc.jsp?containerId=prEUR250299023 European Cloud Spending Will Reach $148 billion this year, Despite Tug of War Effect Caused by Economic Pressures [Press Release] - idc.com/getdoc.jsp?containerId=prEUR250293723 European ICT Spending to Reach $1.2 Trillion This Year Despite Fear of Recession, Says IDC [Press Release] -idc.com/getdoc.jsp?containerId=prEUR250406323 The Impact of the Russia-Ukraine War on the Global ICT Market Landscape [Presentation] - idc.com/getdoc.jsp?containerId=EUR148961322 The Impact of Rising Energy Costs and New Energy Supply Scenarios on European Organizations [Survey – Payment Required] - idc.com/getdoc.jsp?containerId=EUR150226023

    Episode #84 - The Immediate Future of CX

    Play Episode Listen Later Feb 15, 2023 13:37


    On this episode, IDC Europe's CX experts, Gerry Brown and Van Valdez, sits down to share their insights on the current state of the CX market, and what the near future may have in store. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA

    cx immediate future gerry brown
    Episode #83 - The Future of Mobility

    Play Episode Listen Later Feb 2, 2023 15:27


    In this episode, IDC's Massimiliano Claps talks with special guest Henrik Harplinger, Director of Autonomous Driving and Mobility at Volvo, to discuss what the future of transportation and mobility looks like in Europe. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/stormysummit

    Episode #82 - The Survival of Print

    Play Episode Listen Later Dec 15, 2022 19:21


    On this edition of IDC TechTalk, IDC's Phil Sargeant sits down with sit-in host Mathew Heath, to discuss how the print industry survives and evolves beyond the COVID-19 pandemic. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA

    Episode #81 - Making Roads Safer With Data

    Play Episode Listen Later Mar 23, 2022 11:35


    On this edition of IDC TechTalk, IDC's Massimiliano (Max) Claps sits down with Sophie Foucque, CEO of MICHELIN Driving Data to Intelligence, to talk about how MICHELIN DDI is utilising data to make roads safer. Follow MICHELIN DDI on LinkedIn - https://www.linkedin.com/showcase/ddi-michelin/ Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/Stormysummit

    Episode #80 - Siemens Approach to Sustainability in IT

    Play Episode Listen Later Feb 23, 2022 32:22


    In this episode, Marta Munoz continues her series on technology sustainability with special guest Rainer Karcher, global lead for IT sustainability at Siemens, to discuss how Siemens is approaching the topic. Previous episodes on sustainability: https://soundcloud.com/idctechtalk/technology-sustainability-government https://soundcloud.com/idctechtalk/technologyandsustainability Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/MartaMunozMV

    Episode #79 - Transportation Transformation

    Play Episode Listen Later Sep 7, 2021 12:39


    In this episode, Miles is joined by Massimiliano (Max) Claps to discuss how transport authorities are transforming their services in the wake of COVID-19, and what innovations we are currently seeing in action. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/Stormysummit

    Episode #78 - Technology Sustainability in Government

    Play Episode Listen Later Aug 5, 2021 32:31


    This week on IDC TechTalk, IDC's Marta Muñoz once again takes over hosting duties, and is joined by special guest, Adam Turner, Sustainable Technology Lead for HM Government and DEFRA, to discuss how UK Government departments are approaching technology sustainability. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/MartaMunozMV

    Episode #77 - AI Regulation

    Play Episode Listen Later Jul 14, 2021 18:33


    This week on IDC TechTalk; we return to the world of AI (artificial intelligence) to look at the new laws and regulations that are beginning to be implemented, across Europe, as the technology's usage increases. To that end, Miles is joined by two of IDC's foremost experts on AI, and recurring guests of the podcast, Neil Ward-Dutton and Jack Vernon. Watch IDC's latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/neilwd, twitter.com/jvernon_ai

    europe ai regulation idc neil ward dutton
    Episode #76 - Software & App Development in 2021

    Play Episode Listen Later Jun 16, 2021 26:08


    This week, Miles returns to the driver's seat of the podcast and is joined by IDC's George Mironescu, John O'Brien and Vladimir Zivadinovic, to provide an overview into how the software and app development sector has developed throughout the COVID-19 pandemic, and what challenges will need to be addressed in 2021. Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/john__obrien, twitter.com/g_mironescu

    Episode #75 - Technology & Sustainability

    Play Episode Listen Later Jun 3, 2021 23:46


    We're back with Marta Munoz taking over the podcast today with special guest Michael Groves, founder and CEO of Topolytics, to discuss how technology and sustainability go hand-in-hand. Special thanks to Michael for joining us! Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/MartaMunozMV

    Episode #74 - Streamzilla: Data Streaming Innovation at Porsche

    Play Episode Listen Later Feb 16, 2021 14:24


    This week on IDC Techtalk; Miles hands over the reigns to IDC's Philip Carnelley as he sits down to talk with special guest Sridhar Mamella (Platform Manager for Data Streaming at Porsche) to talk about Streamzilla, Porsche's new platform for streamlining data, and how it helps product innovation. Special thanks to both Sridhar and Porsche AG! Watch our latest videos! youtube.com/idcemea Follow us on Twitter! - twitter.com/IDC_EMEA, twitter.com/pcarnelley, twitter.com/SridharMamella

    Episode #73 - Unified Communications and Collaboration in 2021

    Play Episode Listen Later Feb 1, 2021 7:08


    A short but sweet one today as Mathew Heath stands in for a absent Miles, to talk with IDC's Oru Mohiuddin about how unified communications and collaboration was affected in 2020, and what could be in store for 2021. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA

    Episode #72 - AI in the Contact Centre

    Play Episode Listen Later Jan 11, 2021 25:14


    Happy New Year! To kick off 2021, Miles welcomes back Neil Ward-Dutton and Jack Vernon to the podcast for another conversation around AI, looking at its uses within the contact centre. Toward the AI-Powered Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147017320 The Business Value of AI Use Cases in the Contact Center, https://www.idc.com/getdoc.jsp?containerId=EUR147014620 Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/neilwd, twitter.com/jvernon_ai

    ai happy new year contact center contact centre neil ward dutton
    Episode #70 - Within the Smarthome

    Play Episode Listen Later Nov 12, 2020 15:24


    We're back! After our small break, we begin with a look into the Smarthome; Miles is joined by IDC's Mark Yates and Jan Prenosil, to discuss the trends and usage of smart devices and assistants within the home. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/marklyates

    Episode #70 - AI Hardware

    Play Episode Listen Later Sep 9, 2020 21:22


    This week on the IDC TechTalk podcast, Miles catches up with Jack Vernon on the topic of Artificial Intelligence (AI), specifically focusing on how hardware is evolving to accommodate its increasing popularity. IDC Blog: Beyond NVIDIA — The Fast-Changing Specialized AI Compute Hardware Market - https://blog-idcuk.com/the-fast-changing-specialized-ai-compute-hardware-market/ "Capitalizing on the Four Trends Shaping the AI Hardware Systems Market in Europe" available for purchase here - https://www.idc.com/getdoc.jsp?containerId=EUR146778820 Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/jvernon_ai

    Episode #69 - The Future of Mobility in Cities

    Play Episode Listen Later Sep 2, 2020 21:23


    This week on the IDC TechTalk podcast, Miles is joined by Massimiliano (Max) Claps to discuss how cities across Europe are updating their transport infrastructure through technology and the challenges they can expect to face. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/stormysummit

    Episode #68 - COVID-19's Impact on Gaming

    Play Episode Listen Later Aug 20, 2020 23:34


    COVID-19 brought many industries to a halt, but one sector that benefited from the lockdowns was gaming; whether on PC, console or mobile; gaming saw a surge of interest while people were confined to their homes. This week on IDC TechTalk, Miles is joined by Liam Hall and James Ball to discuss how considerable this interest is, in what ways it has taken off, and what the momentum looks like for the rest of 2020. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/liamjghall

    Episode #67 - Industry and Technology Ecosystems

    Play Episode Listen Later Aug 5, 2020 21:53


    This week on the IDC TechTalk, Miles is joined by Margaret Adam and Philip Carter to discuss the convergence of industry and business ecosystems, the benefits of this union, and what problems can be encountered during the process. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/carter_pc, twitter.com/madam_idc

    Episode #66 - Conversational Digital Assistants

    Play Episode Listen Later Jun 25, 2020 19:05


    This week on IDC TechTalk, Thomas Vavra joins Miles to talk about Conversational Digital Assistants (CDAs); how they differ from chatbots, what are the current uses, and what steps organisations should take when implementing them. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA

    Episode #65 - Coronavirus Impact On Devices Revisited

    Play Episode Listen Later Jun 17, 2020 23:32


    This week on the IDC TechTalk podcast Miles is joined by Simon Baker, Malini Paul and Liam Hall to take a second look at the impact the Coronavirus (COVID-19) pandemic has had on the European devices market, both from the business and consumer side. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/LiamJGHall, twitter.com/malini_paul

    Episode #64 - Why CX is Critical in the COVID-19 Era

    Play Episode Listen Later Jun 11, 2020 21:03


    In our latest look into the effects of the Coronavirus (COVID-19) pandemic, Gerry Brown joins Miles to discuss how the pandemic has affected the CX market, and what companies should be looking at when deciding their CX strategy going forward. You can find Gerry's blog post here - https://blog-idcuk.com/covid19-takes-cx-to-the-top-of-tech-charts/ Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/gerrybrown

    covid-19 cx gerry brown
    Episode #63 - The Potential of Quantum Computing

    Play Episode Listen Later Jun 8, 2020 21:51


    This week on IDC TechTalk, Miles is joined by IDC's Stefano Perini to talk about Quantum Computing; what is it's potential? How mature is it? And what use-cases are we currently seeing? Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA

    Episode #62 - C-Suites & Technology Investments

    Play Episode Listen Later May 27, 2020 18:47


    This week on the IDC TechTalk podcast, Miles welcomes back Giorgio Nebuloni to the podcast to discuss the expanding role of various C-Suite executives, aside from the CIO, in making investments in technologies. Do you want to find out more? Join our complimentary webcast: https://goto.webcasts.com/starthere.jsp?ei=1302891&tp_key=5794461325 Or read more at: https://blog-idcuk.com/crisis-time-is-opportunity-time-for-european-c-suite/ Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/gnebuloni

    Episode #61 - Coronavirus and Life Sciences

    Play Episode Listen Later May 20, 2020 13:43


    Healthcare systems from around the world are at the front line of the Coronavirus (COVID-19) pandemic; one part of this sector is the life sciences, which has been working tirelessly on research and development of potential treatments and vaccines for this virus. In this episode of TechTalk; IDC Health Insights' Nino Giquashvili sits down with Miles to provide some depth and insight into how the life sciences are responding to the outbreak and what could be implemented down the line. "The Life Sciences Fast Track to Combatting COVID-19 in Europe" available for purchase here - https://www.idc.com/getdoc.jsp?containerId=EUR246236220 Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/ngiguashvili

    Episode #60 - Cloud Native App Development

    Play Episode Listen Later May 13, 2020 20:08


    This week on the IDC Techtalk podcast, Miles speaks with George Mironescu (Senior Research Manager for Accelerated Application Delivery & European Cloud Platforms) to discuss the merits, benefits, innovations and best practises of app development on a cloud environment. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/g_mironescu

    Episode #59 - Coronavirus Impact on 5G Implementation

    Play Episode Listen Later May 7, 2020 15:05


    2020 was to be the banner year for 5G rollout across Europe, however, COVID-19 had other ideas. In this episode of IDC TechTalk; Kevin Restivo, research manager for 5G and European enterprise mobility, sits down with Miles to discuss to what extent the pandemic has disrupted 5G implementation, what use cases are we currently seeing, whether this will delay the rollout significantly, and what the best practises are going forward. Find out more on IDC's research into the Coronavirus impacts: https://uk.idc.com/trends/impact-of-coronavirus Our previous episodes looking at the Coronavirus impacts: soundcloud.com/idctechtalk/coronavirus-impact-devices soundcloud.com/idctechtalk/coronavirus-impact-europe soundcloud.com/idctechtalk/coronavirus-impact-enterprise-communications soundcloud.com/idctechtalk/coronavirus-impact-telecoms soundcloud.com/idctechtalk/coronavirus-devops-cultural-change Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, https://twitter.com/krestivo

    Episode #58 - Coronavirus, DevOps & Cultural Change

    Play Episode Listen Later Apr 28, 2020 27:59


    Continuing our look into the impacts of the coronavirus (COVID-19), we take a look at how the pandemic has affected everyday operations and how it has changed our internal work cultures. To do this, Miles is joined this week by members of the IDC DevOps Research Innovation council; IDC's Jen Thomson and George Mironescu, along with special guests Dominic Wellington from MongoDB, Andy Cureton from ECS Digital and Alois Reitbauer from Dynatrace. Find out more on IDC's research into the Coronavirus impacts: https://uk.idc.com/trends/impact-of-coronavirus Our previous episodes looking at the Coronavirus impacts: https://soundcloud.com/idctechtalk/coronavirus-impact-devices https://soundcloud.com/idctechtalk/coronavirus-impact-europe https://soundcloud.com/idctechtalk/coronavirus-impact-enterprise-communications https://soundcloud.com/idctechtalk/coronavirus-impact-telecoms Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, https://twitter.com/jthomsonidc, https://twitter.com/g_mironescu, https://twitter.com/AloisReitbauer, https://twitter.com/andrewcureton

    Episode #57 - Coronavirus Impact on Telecoms

    Play Episode Listen Later Apr 21, 2020 17:38


    In this episode of our examination on the effects of the Coronavirus (COVID-19) pandemic, IDC's Martina Kurth, AVP and Head 0f IDC's European Telco 2025 Research practice, sits down with Miles to discuss the impact and challenges on Telcos across Europe; and how they have, and could, respond to these problems. The Impact of COVID-19 on European Telco Markets: https://www.idc.com/getdoc.jsp?containerId=EUR146177320 Find out more on IDC's research into the Coronavirus impacts: https://uk.idc.com/trends/impact-of-coronavirus Our previous episodes looking at the Coronavirus impacts: https://soundcloud.com/idctechtalk/coronavirus-impact-devices https://soundcloud.com/idctechtalk/coronavirus-impact-europe https://soundcloud.com/idctechtalk/coronavirus-impact-enterprise-communications Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA

    Episode #56 - Coronavirus Impact on Enterprise Communications

    Play Episode Listen Later Apr 7, 2020 20:32


    Continuing our look at the impact of the Coronavirus (COVID-19) pandemic on technology; IDC's Oru Mohiuddin and Melissa Fremeijer sit down with Miles to look at the Enterprise Communications market, which has been positively impacted by the pandemic, and whether this growth could be sustained going forward. Find out more on IDC's research into the Coronavirus impacts: https://uk.idc.com/trends/impact-of-coronavirus Our previous episodes looking at the Coronavirus impacts: https://soundcloud.com/idctechtalk/coronavirus-impact-devices https://soundcloud.com/idctechtalk/coronavirus-impact-europe Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/mfremeijer, twitter.com/orum65397126

    Episode #55 - AI in Healthcare

    Play Episode Listen Later Mar 31, 2020 26:48


    Continuing our look at AI, IDC's Jack Vernon and Adriana Allocato sit down with Miles to discuss how AI is being applied with the Healthcare sector. Taking a look at current use cases; they discuss how AI is changing the sector, what are the current challenges, how it's affecting patient experience and what the potential uses are going forward. Our episode on AI Ethics: https://soundcloud.com/idctechtalk/aiethics Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/adrianallocato, twitter.com/jvernon_ai

    Episode #54 - Coronavirus Impact on Europe's IT Market

    Play Episode Listen Later Mar 26, 2020 25:21


    Continuing our look at the impact of the Coronavirus (COVID-19) pandemic on the technology market; IDC's Andrea Siviero, Tom Seal and Pavel Roland sit down with Miles to discuss in what ways the wider European market is being affected, which industries are feeling the strain, and how this could change the face of the market for years to come. Find out more on IDC's research into the Coronavirus impacts: https://uk.idc.com/trends/impact-of-coronavirus Our upcoming webcast on COVID-19 & Digital Investments - https://goto.webcasts.com/starthere.jsp?ei=1296960&tp_key=0e42dd6ffd Our previous episode looking at the impact on devices: https://soundcloud.com/idctechtalk/coronavirus-impact-devices Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/sivieroand, twitter.com/thomasseal, twitter.com/pavelroland

    Episode #53 - Emerging Technology Trends

    Play Episode Listen Later Mar 18, 2020 22:34


    In the world we live, more and more new technologies are emerging year-on-year, but which ones are being driven forward and maturing faster? What are the factors that increase the rate of adoption? What can we expect to see in the not too distant future? This week, IDC's Andrea Siviero, Lead for the European Emerging Technology Practice, sits down with Miles to discuss these factors along with multiple use-cases and best practices for adoption. Emerging Technologies Maturity Scale - t.ly/zqVqw Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/sivieroand

    Episode #52 - Coronavirus Impact on Devices

    Play Episode Listen Later Mar 11, 2020 12:36


    A topic that requires no introduction... This week, IDC's Simon Baker and Daniel Gonçalves sit down with Miles to discuss the effects the Coronavirus (Covid-19) is having on the production and distribution of devices worldwide. DISCLAIMER - Due to the quickly evolving situation, the information in this episode may be out of date rather quickly. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/danielgfgon

    Episode #51 - CIO Predictions

    Play Episode Listen Later Feb 24, 2020 15:00


    With the expansion of technology across all aspects of business operations, the role of the CIO has changed significantly, both in terms of responsibilities and importance to business decisions that affect a whole company. This week IDC's Chris Weston joins Miles to discuss what other changes may be ahead for the CIO position, and how these changes may further impact the individual business. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/chriswestonidc

    Episode #50 - AI Ethics

    Play Episode Listen Later Feb 13, 2020 22:57


    As with all technologies, once the use of them spreads, then comes the question of how we should use it, now it is AI's turn in the spotlight of these ethical and legislative debates. In this episode, IDC's Neil Ward-Dutton and Jack Vernon sit down with guest host Mathew Heath, Marketing Director EMEA, to discuss examples of ethical debates and uses of AI. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/neilwd, twitter.com/jvernon_ai

    ai idc ai ethics neil ward dutton
    Episode #49 - CES 2020 Recap

    Play Episode Listen Later Feb 5, 2020 16:04


    CES has come and gone for another year and IDC UK analysts Liam Hall and Antonio Arantes had the pleasure of attending. This week, they sit down with Miles to discuss the innovations, both the interesting and the eccentric, that we may be seeing in 2020. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/antoniojarantes, twitter.com/LiamJGHall

    ces liam hall
    Episode #48 - CX in Healthcare

    Play Episode Listen Later Jan 28, 2020 11:35


    Rounding up our look at CX across various industries, Silvia Piai, Research director for IDC Health Insights, sits down with Miles to discuss the applications of CX technologies in the healthcare industry, and how they are advancing the 'patient experience'. Follow these links for our previous episodes on CX: https://soundcloud.com/idctechtalk/financeretailcx https://soundcloud.com/idctechtalk/cxininsurance Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/silviapiai_idc

    Episode #47 - CX in Insurance

    Play Episode Listen Later Jan 14, 2020 24:10


    A couple of months ago, we released a TechTalk on how CX was transforming the finance and retail across Europe, we decided to continue the discussion by looking at the hows, the whys and the whats of CX within a certain aspect of the finance industry; insurance. To do this, IDC's Gerry Brown (Research Director, European CX) and Sabitha Majukumar (Senior Research Analyst, Financial Insights) sit down with Miles for an in-depth discussion, analysis and prediction. Follow this link for our previous episode on CX: https://soundcloud.com/idctechtalk/financeretailcx Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/gerrybrown

    Episode #46 - Predictions 2020: Highlights

    Play Episode Listen Later Dec 17, 2019 16:34


    In this episode of IDC TechTalk, Philip Carter and Thomas Meyer sit down with Miles Dawson to share some key highlights from IDC's European FutureScape 2020 Predictions. Discover the major tech and industry trends and what we think will shape the market going forward. Watch the full Webinar here - www.idc.com/eu/predictions The key drivers for the European IT industry are presented in full in the following report: https://www.idc.com/getdoc.jsp?containerId=EUR144691319

    Episode #45 - CX in Finance and Retail

    Play Episode Listen Later Oct 30, 2019 22:27


    Customer Experience (CX) is driving initiatives across Europe and is becoming a key focus for large organisations; but where is the money going? What are the benefits of a CX strategy? Which industries are the frontrunners? This week Gerry Brown (CX Research director), Thomas Zink (Research Director - Financial Insights) and Ornella Urso (Research Analyst - Retail Insights) sit down with Miles to discuss these topics and what might be in store ahead for finance and retail industries. Watch IDC’s latest videos: youtube.com/idcemea Follow us on Twitter - twitter.com/IDC_EMEA, twitter.com/ursoornella, twitter.com/thomaszink5, twitter.com/gerrybrown

    SAP S/4HANA Migration #4 - IDC TechTalk Miniseries

    Play Episode Listen Later Oct 7, 2019 7:03


    In the 4th and final part of this miniseries, Thomas Meyer (Group Vice President, IDC European Research) talks with Carla Arend (Senior Program Director), Filippo Vanara (Research Analyst) and Archana Venkatraman (Research Manager) to discuss the IT infrastructure considerations that need to be addressed in response to the SAP S/4HANA migration deadline of 2025. You can listen to the first part of the series here - soundcloud.com/idctechtalk/sapmigration1

    SAP S/4HANA Migration #3 - IDC TechTalk Miniseries

    Play Episode Listen Later Sep 24, 2019 10:20


    In the 3rd of a 4 part miniseries, Thomas Meyer (Group Vice President, IDC European Research) talks with Ryan Stott (Consulting Manager), Danielle Hernandez (Research Analyst) and Tom Seal (Senior Research Director) to discuss what the SAP S/4HANA migration means for SAP customers, the benefits in modernising the intelligent core and how to make these decisions. You can listen to the first part of the series here - soundcloud.com/idctechtalk/sapmigration1

    SAP S/4HANA Migration #2 - IDC TechTalk Miniseries

    Play Episode Listen Later Sep 17, 2019 9:13


    In the 2nd of a 4 part miniseries, Thomas Meyer (Group Vice President, IDC European Research) and Sureshpal Singh (Vice President, European Consulting ) discuss the potential opportunity in the tech supplier ecosystem in the wake of SAP's S/4HANA migration. Do you want to learn more? Watch this video with IDC's Sureshpal Singh: https://youtu.be/SbIxloZdI0k You can listen to the first part of the series here - soundcloud.com/idctechtalk/sapmigration1

    SAP S/4HANA Migration #1 - IDC TechTalk Miniseries

    Play Episode Listen Later Sep 2, 2019 9:27


    In the first of a 4 part miniseries, Thomas Meyer and Philip Carter introduce IDC's latest research stream about how customers are modernising their core IT systems to drive competitive advantage in the market, which is being triggered by SAP's S/4HANA migration that's happening in 2025. Do you want to learn more? Watch this video with IDC's Phil Carter: https://youtu.be/R9_YmGnKPcw

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