Shaping Culture

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One reason we're seeing "The Great Resignation" is the stress that workers feel trying to navigate the new realities of the pandemic. In this episode of Shaping Culture, Sheila Hamilton, CEO of Beyond Well Solutions, talks about how workers have hit a wall during the pandemic and what companies must do to respond.

Caring took on a whole new meaning for airlines during the pandemic. Each day, thousands of pilots, flight attendants and mechanics walked into airplanes to face not only passengers but the potentially deadly virus. In this episode of Shaping Culture, Thomas Rajan, Vice President of Global Talent and Total Rewards at American Airlines explains how the airline prioritized caring to build culture.

Good onboarding improves employee retention, commitment, and turnover. In this episode of Shaping Culture, Mark Stelzner, Founder and Managing Principal of IA, a company that supports HR transformation for the global 1000, explains why onboarding falls through the cracks and why it's more important than ever to get it right.

Connecting with your workers isn't only about productivity and profits. It's about creating a sense of belonging. In this episode of Shaping Culture, Kristi Yowell, Associate Vice President for Human Resources at Goucher College, shares how she's innovating human resources and what you too can learn whether you work in education or at a corporation.

Podcasting not only improves company culture but it provides a steady drumbeat to help transform sales. In this episode of Shaping Culture, Yana Krasnitskaya, Communications & Enablement Lead for Project Afterburner in IBM Marketing, shares how IBM marketers are helping their sales counterparts turn prospects into customers.

It's never been more important to engage your workforce- whether to boost productivity or improve company culture. In this special episode, you'll meet FieldCast President Dana Elmquist who talked about the benefits of launching a company podcast during an appearance on WGN Radio's Wintrust Business Lunch with John Williams.

The pandemic has forced workers to learn new skills quickly. In this episode of Shaping Culture, Dr. Iris Ware, Chief Learning Officer for the City of Detroit, shares innovative ways to train her 9,000 member workforce, working in different departments, different shifts and vastly different locations.

When the pandemic hit, workers scattered and companies were challenged to keep their culture alive. In this episode of Shaping Culture, Diane Domeyer, Executive Director for The Creative Group, a Robert Half company, says companies have to embrace “windowed working” where remote employees fit their personal lives into their workdays.

Workers are rethinking how they spend their time and workplaces will have to adapt. In this episode of Shaping Culture podcast, Stuart McLeod, CEO & Co-Founder of Karbon, a worldwide company providing management software for accounting firms, says it’s important to ask, what are we doing, who are we doing it for and why are we doing it? “The purpose and journey of work has a heightened sense of importance on the cultural design of an organization,” adds McLeod. He points to these keys to be more efficient and productive: • Reach the deep work state 1-2x/week • Keep work hours short • Keep life journey improving • Focused interaction with colleagues and customers

Free lunches, dressing in jeans and ping pong tables will get you only so far. In this episode of Shaping Culture podcast, David Brear, CEO at 11:FS, a worldwide company creating digital financial services for banks, pinpoints how to transform company culture, if you’re willing to do four things. “Culture is only really important if you’re willing to prepare to hire, fire, train and reward on it….you’re showing to your team the importance of the things that you think disproportionately make you as an organization successful," says Brear.

Companies have had no choice but to move faster during the coronavirus. In this episode of Shaping Culture podcast, Jill Smart, President of the National Academy of Human Resources talks about the elevated role of HR during this crisis. “I think repetitive communications is fundamental. People need a lot of reassurance now and a lot of duplicative messages that shows the consistency and the transparency can really go a long way to really deepen the culture and deepen the employees engagement and sense of belonging.”

What do mirrors and windows have to do with having a diverse workforce? In this episode of the Shaping Culture podcast, we explore the challenges and solutions to diversity and inclusion with Ralph de Chabert, Senior Vice President and Chief Diversity and Global Community Relations Officer for Brown-Forman, a global beverage alcohol company.

The coronavirus has companies asking: what are the best ways to manage a remote workforce? In this episode, Sheridan Orr, Chief Marketing Officer for Built In, points to the importance of strong company cultures, regardless of where the employees are working. “You have a lot of companies who say they care about their employees and they care about their customers and how they’re responding to the coronavirus actually is where the rubber meets the road."