TheNewFlatRate

TheNewFlatRate

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The New Flat Rate is a Menu Pricing System that doubles service sales. Our podcasts are provided to our customers for accessibility in training purposes. If you have any questions about our training give us a call at 706-259-8892

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    • Oct 6, 2020 LATEST EPISODE
    • monthly NEW EPISODES
    • 25m AVG DURATION
    • 42 EPISODES


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    Latest episodes from TheNewFlatRate

    Member Day- Why Do We Need Scripts

    Play Episode Listen Later Oct 6, 2020 24:46


    The New Flat Rate www.MenuPricing.com info@menupricing.com 706.259.8892

    member scripts
    Member Day- How to Get Your Technicians To Use The New Flat Rate

    Play Episode Listen Later Oct 6, 2020 35:08


    The New Flat Rate www.MenuPricing.com info@menupricing.com 706.259.8892

    member technicians flatrate
    Cross Promotion Webinar

    Play Episode Listen Later Aug 11, 2020 32:01


    www.thenewflatrate.com info@menupricing.com 706.259.8892

    webinars cross promotion
    Verbal Packaging - Optimizing Ticket Sales - Member Day

    Play Episode Listen Later Jul 6, 2020 20:50


    Web: www.MenuPricing.com Email: info@menupricing.com Phone: (706) 259-8892

    phone web member optimizing packaging verbal ticket sales
    Service Pricing Preview

    Play Episode Listen Later May 14, 2020 2:46


    The New Flat Rate / (706) 259-8892 E: info@menupricing.com  

    service pricing
    Member Day - Quick Customer Service Training Tips

    Play Episode Listen Later Apr 13, 2020 57:48


    The New Flat Rate info@menupricing.com www.TheNewFlatRate.com 706.259.8892

    member training tips customer service training
    Member Day- Incentives & Base Pay

    Play Episode Listen Later Mar 18, 2020 41:26


    member base incentives
    Member Day- Handling Objections 3

    Play Episode Listen Later Jan 13, 2020 55:27


    The New Flat Rate info@menupricing.com 706.259.8892

    member handling objections
    Member Day- Handling Objections

    Play Episode Listen Later Oct 25, 2018 29:57


    www.thenewflatrate.com Phone: 706.259.8892 Email: info@menupricing.com

    phone member handling objections
    Blue Collar Proud Show Interview

    Play Episode Listen Later Oct 24, 2018 37:20


    www.menupricing.com Phone: 706.259.8892 Email: info@menupricing.com

    phone proud blue collar
    Member Day- Marketing in the Off Season

    Play Episode Listen Later Sep 24, 2018 54:45


    www.TheNewFlatRate.com 706.259.8892 info@menupricing.com

    marketing member offseason
    Member Day - Tracking

    Play Episode Listen Later Aug 22, 2018 49:52


    www.thenewflatrate.com info@menupricing.com 706.259.8892

    member tracking
    Business RadioX Interviews Rodney Koop

    Play Episode Listen Later Aug 17, 2018 23:41


    www.TheNewFlatRate.com 706.259.8892 info@menupricing.com  

    radio x business radiox rodney koop
    Business RadioX Interviews Danielle Putnam

    Play Episode Listen Later Aug 14, 2018 30:56


    www.TheNewFlatRate.com 706.259.8892 info@menupricing.com

    radio x business radiox danielle putnam
    Yellow Lights in Business

    Play Episode Listen Later Aug 29, 2017 6:13


    Yellow Lights in Business - Member Day Matt Koop The New Flat Rate 706.259.8892 info@thenewflatrate.com

    yellow lights
    Relinquishing Control- Creating a Culture of Excellence

    Play Episode Listen Later Jun 30, 2017 20:02


    The New Flat Rate info@thenewflatrate.com Relinquishing Control Presented by Danielle Putnam June 23, 2017  

    excellence creating a culture relinquishing
    The New Flat Rate with Frank Besednjak

    Play Episode Listen Later May 26, 2017 47:16


    flatrate
    3 1/2 Stratagies for Maximizing Profit in the Busy Season

    Play Episode Listen Later May 5, 2017 46:51


    The New Flat Rate "3 1/2 Stratagies for Maximizing Profit in the Busy Season" Rodney Koop April 27, 2017 P: 706.259.8892 E: info@menupricing.com W: www.menupricing.com        

    profit busy maximizing stratagies
    Why Entrepreneurs Fight Being Broke All the Time

    Play Episode Listen Later Mar 1, 2017 33:03


    The New Flat Rate "Why Entrepreneurs Fight Being Broke All the Time" Rodney Koop February, 23, 2017 P: 706.259.8892 E: info@menupricing.com W: www.thenewflatrate.com    

    entrepreneur broke
    Show Me the Money!

    Play Episode Listen Later Jan 26, 2017 22:24


    Rodney Koop The New Flat Rate www.thenewfatrate.com Email: info@thenewflatrate.com Phone: 706.259.8892

    phone show me the money
    Interview with Colleen Keyworth

    Play Episode Listen Later Dec 8, 2016 31:56


    www.thenewflatrate.com (706) 259-8892 info@menupricing.com  

    keyworth
    Are Service Agreements Worth It?

    Play Episode Listen Later Sep 22, 2016 47:51


    thenewflatrate.com "Are Service Agreements Worth It?" Rodney Koop/ Founder/ CEO Email: info@menupricing.com Phone: (706) 259-8892 September, 15th, 2016

    service phone agreements
    Who Goes Where?

    Play Episode Listen Later Aug 31, 2016 81:29


    thenewflatrate.com August 25th, 2016 "Who Goes Where?" Rodney Koop

    Defining A Legacy Part 2

    Play Episode Listen Later Jun 17, 2016 48:21


    www.TheNewFlatRate.com (706) 259 - 8892 "Defining A Legacy Part 2 - Member Day Rodney Koop / Founder

    defining legacy part
    Defining A Legacy...Let's Define Yours - Part One

    Play Episode Listen Later May 27, 2016 32:00


    Defining A Legacy...Let's Define Yours - Part One Member Day Rodney Koop May 26th, 2016 thenewflatrate.com

    business service defining define contracting
    Process Perfection - Member Day

    Play Episode Listen Later May 3, 2016 30:31


    The New Flat Rate "Process Perfection- Member Day" Rodney Koop / Founder of The New Flat Rate info@thenewflatrate.com (706) 259-8892

    member perfection
    Three Gold and Platinum Secrets

    Play Episode Listen Later Dec 29, 2015 14:30


    Matt Koop explains three secrets to getting Gold and Platinum Sales.  The New Flat Rate

    secrets gold platinum
    Electrical Pricing Preview

    Play Episode Listen Later Nov 19, 2014 8:12


    Matt does a walk through of the pricing preview for new Electrical Menu Pricing Systems. Reviewing the basic prices only to help determine how to set your prices before building out the tiers on each page in your flat rate menu pricing system.

    reviewing pricing flat menu electrical koop
    Role Play the Presentation Script

    Play Episode Listen Later Oct 1, 2014 4:03


    Danielle and Craig role play the presentation script using a water heater repair as an example.

    presentation script flat roleplay plumbing
    Customers for Life!

    Play Episode Listen Later Jul 21, 2014 25:54


    In this 30 minute podcast, special guest Steve Coscia shares tangible tools and best practices that will WOW your customers and help you develop a strong team and customer base for life!

    women service training selling pricing flat contractors hvac technician customers for life hvacr
    Prioritizing Your Call Volume

    Play Episode Listen Later Jun 27, 2014 16:04


    Women in HVACR board member Danielle Putnam interviews Rodney Koop, Founder of The New Flat Rate. As a Contractor, Rodney describes the busyness women face in our industry and how to focus and find loyal customers. Keeping the main things the main thing.

    women founders business service training management sales profit pricing flat prioritizing contractors hvac hvacr danielle putnam rodney koop
    Why There are Levels of Repair in The Book

    Play Episode Listen Later Jun 2, 2014 1:25


    Why we have levels of Repair in The New Flat Rate Menu Pricing Books.

    levels repair
    SOS Equipment Pricing Preview

    Play Episode Listen Later Jun 2, 2014 3:45


    How to Review your equipment pricing preview in fifteen minutes or less.

    pricing equipment
    How Do I Know When To Use A Higher Level?

    Play Episode Listen Later Jun 2, 2014 3:52


    This audio answers the question- "How do you choose the best level of Repair for the job?"

    repair higher level
    Multiple Repairs

    Play Episode Listen Later May 5, 2014 4:53


    Simplify how to price for multiple repairs, creating a terrific customer experience.

    training presentation flat simplify contractors hvac repairs technicians plumbers
    Ride Alongs

    Play Episode Listen Later May 5, 2014 6:22


    Stay in touch with your technicians and customer base by doing ride alongs with your techs. Find out if they are following the script and what are their results - they may simply be missing a small detail which you can help them with!

    service training ride flat managers contractors hvac electricians technicians plumbers
    What To Do With Your Trusted Advisor Status

    Play Episode Listen Later May 2, 2014 6:30


    You are solving your customers problem, but as the Trusted Advisor, it is also your responsibility to point out potential dangers or future breakdowns.

    service status advisor provider trusted residential hvac plumber electricians trusted advisors
    When Do You Become the Trusted Advisor?

    Play Episode Listen Later May 2, 2014 7:04


    Your customer had a problem, so they called you! They already have put confidence and trust in you because they called you...but during the service call, you actually become the Trusted Advisor.

    service comfort advisor provider contractors trusted residential technician trusted advisors
    The Presentation Script

    Play Episode Listen Later Apr 25, 2014 2:52


    The script, what to say when presenting a menu of options to your customer and how to allow them to choose which option they want.

    training presentation script flat presentations technician
    Service Calls - How to use The New Flat Rate

    Play Episode Listen Later Apr 25, 2014 14:26


    The overall picture and process for arriving on site, greeting your customer, doing a diagnosis, presenting options and performing the repair.

    service training pricing flat electrical hvac plumbing technician flatrate
    Plumbing Pricing Preview

    Play Episode Listen Later Apr 25, 2014 7:32


    How to review your pricing and set the basic levels so your system can be built. This podcast shares how to review the basic prices and provides a little more information into what you're looking for.

    training setup pricing flat plumbing technician
    HVAC Pricing Preview - The New Flat Rate

    Play Episode Listen Later Apr 25, 2014 6:29


    Walk through of how to review your HVAC Service pricing preview and what it is you're looking at.

    walk preview setup pricing flat hvac flatrate

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