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One of the most valuable metrics in determining marketing strategies is something called "Customer Lifetime Value". This is a reference to the average overall revenue generated by customers who stay with your business for an extended period of time. The assumption is that during this time of being a happy customer, they will continue to make transactions and their value to you will increase month by month and year by year. This is why the best businesses have customers that stay with them a long, long time. But how do you go about retaining customers while your competitors are trying daily to pry them away from you? Join Michael as he shares a valuable secret to earning a customer for life.
Brian Tracy shares how to keep customers for life Episode 1128: 8 Undeniable Tips To Keep Customers For Life by Brian Tracy on How to Stay in Business For a Long Time Brian Tracy's goal is to help you achieve your personal and business goals faster and easier than you ever imagined. Brian Tracy has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada and 70 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year. He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of over 70 books that have been translated into dozens of languages. The original post is located here: https://www.briantracy.com/blog/sales-success/how-to-keep-customers-for-life/ Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices
Brian Tracy shares how to keep customers for life Episode 1128: 8 Undeniable Tips To Keep Customers For Life by Brian Tracy on How to Stay in Business For a Long Time Brian Tracy's goal is to help you achieve your personal and business goals faster and easier than you ever imagined. Brian Tracy has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada and 70 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year. He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of over 70 books that have been translated into dozens of languages. The original post is located here: https://www.briantracy.com/blog/sales-success/how-to-keep-customers-for-life/ Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices
Can Circle K convince people to become customers for life by offering super cheap gas for three hours?See omnystudio.com/listener for privacy information.
Host Umair Javed, CEO, tkxel chats with Laurent Perrin, CTO & Co-founder, Front - a communication hub for building strong customer relationships. They talk about how to ensure that customer communications are always timely, accurate, and deeply personal. Front's aim is to keep team members focused on what technology can never replace: building strong customer relationships. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bettertech/message
Part 5 -- Paine Slams DC & Pharma & Doctors for Conning, Dosing Trans Youths; Making Customers for Life Hooked on Pricey DrugsWe Cannot Say Much of the 'Really Good Stuff' on Here That's Why We Created Paine.tv YOU CAN CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** GET the Intel that's Too Hot For Anywhere Else at P A IN E. TV CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** ...
Part 4 -- Paine Slams DC & Pharma & Doctors for Conning, Dosing Trans Youths; Making Customers for Life Hooked on Pricey DrugsWe Cannot Say Much of the 'Really Good Stuff' on Here That's Why We Created Paine.tv YOU CAN CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** GET the Intel that's Too Hot For Anywhere Else at P A IN E. TV CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** ...
Part 3 -- Paine Slams DC & Pharma & Doctors for Conning, Dosing Trans Youths; Making Customers for Life Hooked on Pricey DrugsWe Cannot Say Much of the 'Really Good Stuff' on Here That's Why We Created Paine.tv YOU CAN CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** GET the Intel that's Too Hot For Anywhere Else at P A IN E. TV CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** ...
Part 2 -- Paine Slams DC & Pharma & Doctors for Conning, Dosing Trans Youths; Making Customers for Life Hooked on Pricey DrugsWe Cannot Say Much of the 'Really Good Stuff' on Here That's Why We Created Paine.tv YOU CAN CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** GET the Intel that's Too Hot For Anywhere Else at P A IN E. TV CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** ...
Part 1 -- Paine Slams DC & Pharma & Doctors for Conning, Dosing Trans Youths; Making Customers for Life Hooked on Pricey DrugsWe Cannot Say Much of the 'Really Good Stuff' on Here That's Why We Created Paine.tv YOU CAN CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** GET the Intel that's Too Hot For Anywhere Else at P A IN E. TV CONTRIBUTE TO THE SHOW BY CLICKING THIS LINK -- *** DONATE HERE *** ...
In this first in-person episode, Michael Seibel and Dalton Caldwell reveal how startups can gain a competitive advantage by doing something deceptively simple. They share compelling stories of companies that built loyal relationships and achieved success by making personal connections with users. In contrast, they discuss the traps early-stage founders make by trying to emulate big tech. If you want to build a business that customers love and that thrives in the long run, this advice on why caring deeply about your customers is key. Apply to Y Combinator: https://www.ycombinator.com/apply/
Dave Gorham is back as our guest on The Property Management Show. He is a co-founder of Realty Solutions in New Jersey, and we're diving into his philosophy around customers for life, and how it's important to align a business with the idea that you're going to serve your customers in some capacity for as […] The post Creating Customers for Life appeared first on Fourandhalf Marketing Agency for Property Managers.
Sweetwater sells musical instruments, live sound equipment, and recording equipment for every lever of user – people building multimillion dollar studios, clubs and churches that needs audio, etc. Because e-commerce is their primary sales channel, they have also built up an exceptional team of sales engineers that are trained to do everything from advise customers about their purchases to building relationships that will hopefully last a lifetime.Phil Rich is a Senior Vice President and the Chief Supply Chain Officer at Sweetwater. He is well aware of the importance of the company's relationships with customers, but he doesn't let it end there. He is also building value-oriented relationships with the company's 700 suppliers.In this Supply Chain Now classic episode, Phil returns to Supply Chain Now to get caught up Greg White and Scott Luton:• How Sweetwater's company culture drives every customer interaction, with the goal being to win a customer for life• The time and effort the company is investing to ensure that their packaging and shipping materials are as cost effective and environmentally responsible as possible• Why they selected Glendale, AZ for their new fulfillment center, and how it will reduce delivery times and costs for customers on the west coastAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyLSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.comThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-sustainably-winning-sound-customers-life-1059
Joyce Durst is the co-founder and CEO of Growth Acceleration Partners (GAP), a leading nearshore software development company that partners with US-based clients to develop custom software applications. We break down what it takes to keep customers for life, how to run remote teams successfully, and ways diversity can be a company's secret weapon. Time Stamps [00:50] Joyce's entrepreneurial journey [04:21] Learning to be the CEO of a successful startup [06:38] How Joyce and her team managed to generate a 40% yearly growth rate [09:14] What it takes to keep your customers for life [11:58] How to create alignment around your company "why" [13:44] Breaking down GAP's company culture [18:10] Diversity can be a company's secret weapon [23:01] Creating a culture where everyone can be a leader [26:12] Ways to become more effective at execution [29:00] Take care of your team, and they will take care of your customers [31:40] Do's and don'ts of remote working [35:00] Benefits of having in-person meetings as a remote company [36:20] Parting thoughts Links and Resources Steve and Greg Cleary's Book: Pinnacle: Five Principles that Take Your Business to the Top of the Mountain Work with Steve - Stevepreda.com Joyce's LinkedIn Growthaccelerationpartners.com Traction: Get a Grip on Your Business by Gino Wickman
When people are looking to buy something, they often go over their options and see which one is of the best quality. But when all their options are of equal quality, how do they decide then? They look at you and whether or not they resonate with you, your values, and what you're doing. In this episode of Carrot Cashflow, farmer and farming marketer Corinna Bench talks about how selling more doesn't always mean finding new customers. Sometimes, it's urging your current customers to buy more. And urging them to buy more is an easy ask when you've taken the time to build meaningful relationships with them. Learn more about Corinna. https://mydigitalfarmer.com/ Want to learn more? My new book Ready Farmer One - The Farmers' Guide to Create, Design, and Market an Online Farm Store is finally out!!! Get it on Amazon. Make farming easier with the Paperpot Transplanter and Other Small Farm Equipment at https://www.paperpot.co/ Follow Diego on IG https://instagram.com/diegofooter Follow PaperpotCo on IG https://instagram.com/paperpot
Your best marketing isn't you paying for all of your brand's ads. It's when your customers tell others you're who they're doing business with—word of mouth. And the only way to make that happen is to create an experience that makes them want to talk about you. This is sage advice offered by Shep Hyken. Shep is a customer service and experience expert, keynote speaker, and New York Times bestselling author of seven books on delivering amazing customer service, managing the customer experience, and creating customer loyalty. For the last 40 years, he has dedicated his time to creating that customer experience that gets people to want to come back. If you're searching for ultimate guidance on how to build loyal relationships with your customers, listen to this friendly conversation between Ruben and Shep. Stick around to learn about the Six Convenience Principles that Shep has identified for setting yourself apart from the competition. Visit dubb.com/cl-podcast for more episodes. The story continues on dubb.com. Connect with us on social media: Instagram: https://www.instagram.com/dubbapp/ Twitter: https://twitter.com/dubbapp Facebook: https://www.facebook.com/dubbapp Linkedin: https://www.linkedin.com/company/dubb/ Medium: https://medium.com/@rubendua TikTok: https://tiktok.com/@dubbapp --- Send in a voice message: https://anchor.fm/connection-loop-dubb/message
LinkedIn still remains the one and only place for ambitious, serious, results-oriented professionals to recognize each other by the fruits of a lifetime of work. Social Selling (sometimes called relationship marketing) represents the most significant advancement in both sales and marketing AND both digital and traditional networking. It's a seismic shift that propels us to a mindset and strategy that combine the precision of digital targeting with the true civility of deeply personal relationships. A high touch Social Selling strategy generates both remarkable marketing and remarkable ROI for all our sales efforts. We are freed - forever - from the stress of spending too much time talking to the wrong people with messaging that doesn't make much of a difference. Our sales continue to skyrocket inside a consistent commitment to deliver huge value to our very special audience. According to Forbes, Ellen Melko Moore is “America's top Linkedin thought-leader. She specializes in working with high fee consultants and clients and is here to talk with us about online networking that creates offline conversations, friendships, and collaborations. Listen in! —> Are you ready to join the most impactful community of extraordinary women in the world? Accelerate your success by defining your vision, growing your leadership, expanding your influence, and leaving a lasting legacy. Learn more: https://leadhershipglobal.com/join-us/
How to Retain Agency Customers for Life
Gear up for another great interview. Terry started his painting business fresh out of high school with no money, no experience, and no connections and failed miserably. Refusing to give up, he began perfecting his people skills and his business blew up! Today, Terry is an international speaker and author of, “Attract & Keep Customers for Life: Four Abilities to Build Trust, Communicate Your Value and Charge What You're Worth” Terry lives in Hartville, Oh. With his wife of 44 years, Lisa. Has a son and daughter and is the proud grandfather of three. Terry started his business when he was very young. He also was married at 21 and promised his 19-year-old bride he'd give her a good life, but we struggled. For about nine years it seemed like he was one last job from bankruptcy. Everything changed the day his wife had just three little words for me, "Terry, I'm pregnant" That was the day he got his head out of his butt and started creating the life he'd dreamed of instead of just hoping, one-day things would get better. By the time their son was born eight months later, he had more than doubled his income and did it again over the next year. It's been 44 years since he owned my business and he still loves what he does. Terry's business is so successful he hasn't advertised since 2012, yet it continues to grow! What “Knowledge” or “golden nuggets of wisdom” do you want to share with our audience?: - Your interpersonal skills will speed success faster than your technical skills. - Skill is overrated, persistence is key to success. - Customer trust is the golden ticket What is one CALL TO ACTION you would like to extend to our audience to apply in their lives?: What a past customer says about you and your business is 100 times more believable than anything you say. Reach out to a past client and ask them to write you a testimonial. Ask them what they liked most about doing business with you? If you're not already, then start using other people's words in your marketing and branding. Get in the habit of doing this, when you have a long list everyone can see - you have wow-ability! (i.e. website, social media group, landing page, etc.) : https://www.terrybegue.com/ (i.e., content, resources, free stuff, discounted stuff, invitations, etc.): Free download: 7 ways to grow your business without spending a dime. Also at: https://www.terrybegue.com/ The Circle of Knowledge podcast is brought to you by Champion Circle Networking Association, helping entrepreneurs and professionals achieve their goals by sharing a wealth of knowledge with you, our community of high performers. This podcast features best-selling authors, speakers, mentors, top industry resources, interviews, and professional discussions by Global Speaker & Mastermind Leader, Jon Kovach Jr. To learn more, visit www.MyChampionCircle.com --- Send in a voice message: https://anchor.fm/circle-of-knowledge/message
Joining us on the podcast is Dave Yusuf, Senior Vice President of Customer Success at Q2. With a successful background in CS and PS, along with many other roles in the services industry, Dave is well versed on the idea of a “customer for life”. Dave talks through the journey to success and the role implementation, support, customer success, and product teams play in this process; including:● Creating a successful cross-team strategy● Determining KPI's that dictate success● The importance of aligning client success with your company values● Measuring your clients success using a balanced scorecard● Potential roadblocks to look out for along the way
What does a genuine customer-first marketing approach look like in practice? Narine Galstian, the Chief Marketing Officer SADA, a Google Cloud Partner, asserts that when the company gains a client, “that's just the beginning of their transformation.” Tune in to discover how marketing leaders can build long-term customer relationships that help their clients grow.Tune in to learn:About SADA and about Narine's role as CMO there (03:30) About SADA's “customers-for-life” philosophy (17:40)What inspires Narine's leadership style (32:30) How Narine's immigrant experience has shaped her team-building work at SADA (38:30)Mentions:“Diversity In The Channel: No Longer Just A Compliance Play” (CRN article)“3 Ways To Understand Growth Marketing” (Forbes article)Marketing Trends is brought to you by Salesforce Marketing Cloud. For more great marketing insights, sign up for The Marketing Moments newsletter. You'll get ideas to help you build better customer relationships, invites to upcoming events, and access to the latest industry research. Subscribe at https://sforce.co/MarketingMoments
How to Retain Your Customers for Life ($100k + Contracts!!)
How to Prevent Your Customers from Shopping Your Competition Shep Hyken interviews Matthew Holman, head of growth at QPilot, an eCommerce software company that makes subscriptions more flexible for brands and customers. He shares how subscription models can shape the customer experience to meet the changing needs of their customers. Top Takeaways: · People consume differently and customers' needs change. Brands should offer flexibility with the frequency of their subscriptions and product options. · In the typical subscription experience, customers cancel their subscriptions once their need for the product no longer exists. But what happens when they want to renew their subscription? That can create a huge friction point. · Companies that want to offer a subscription service get caught up in how amazing or complex they could make something. Always think of what is available, what you can do now, and scale from there. · Businesses always worry about how to make revenue. If they look at things through the lens of a subscription model, create additional engagement, and nurture relationships, they can earn customers – and revenue – for life. · With subscriptions, around 80% of your customer base will be fairly standard on how they shop. But the difference between a business staying alive and a losing business is that extra 20% of people that are on the margins. Those are the people that need flexibility. · Many people resist the idea of companies having their data, but the goal of any good brand is to create trust, communication, and engagement. Customers will share data with the companies they trust. When the data is used properly, it creates a better experience for the customer. · You need to find out what your customers need and want. Talk to your end-users. Test and survey your customers to understand their actual pain points. If you can develop something within your business model that can service that need, you'll be able to become more profitable and grow revenue. Quote: "The best model for a subscription service is one that has a product that can be consumed regularly and content that provides value to the customers." About: Matthew Holman is head of growth at QPilot. He works with brands to scale their subscription programs using data, best practices, and experimentation. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
This episode is all about creating customers for life. You know customers that love to refer others to you, that love to tell stories about how wonderful you are. We all could use a little bit more of that. This week Jay Tinkler shares a wealth of experience on how to get and keep customers through remarkable customer service. Just a few of the gems Jay shares:
Win Your Customers For Life | Riderflex - Recruiting & Sourcing It's extremely rare to find customers service that truly is a level that takes care of the customers. In today's hurried and instant gratification society, most service or goods providers are doing "just enough" to get the job done. Some providers will even make it appear to be the customer's fault if the company messes up. Days of going above and beyond to support customers appears to have gone away. However, for those few companies that do…they are winning their customers for life. https://youtu.be/EIke3v4Fiqc CEO, Steve Urban, shares a personal experience of GREAT customer service and outlines how you can keep your customers for life if you do the same. Hear more great advice: https://www.youtube.com/c/Riderflex Top Executive Recruiting Firm - https://riderflex.com/ Riderflex - Recruiting & Consulting is a national, Colorado based, premier headhunter, RPO and employment agency; recruiting and searching the top talent for staffing your teams. #customerservice #satisfaction #customers #podcast #ColoradoRecruitingFirm #TopExecutiveRecruitingFirm #staffingagencycolorado #employmentagencydenver #headhunter #staffingfirm #Denver #Colorado #National #Riderflex --- Support this podcast: https://anchor.fm/riderflex/support
You have probably heard how valuable it is to survey your customer base to understand what their real needs are. But if you don't ask the right questions, you might not get the full value from the survey process. Surveys can not only provide valuable marketing data, when used in the right part of your marketing process, they can actually help you engage your prospects, deepen their desire to hire or buy from you, and even continue to use your offerings year after year. Sounds like a dream come true, right? On Amplify Your Success Podcast episode 288, I talk with Matt Champagne about the most effective ways to use surveys to engage your audience and develop a stronger relationship with your customers. Join us in the Amplify Your Authority FREE Facebook Group to learn more strategies to stop being a best-kept secret and stand out as an industry go-to authority. Key Takeaways [7:39] Matt reveals the problem with scarcity marketing tactics that are popular with online marketers. [9:49] What the “survey mindset” is and how using this thought process will shift how you use surveys with your customer base. [11:44] How to use surveys to increase your webinar effectiveness. [14:03] The importance of using surveys with your live event attendees to increase sales and attendance. [18:33] Matt discusses how Robert Cialdini's teachings from his book, Influence, were so misunderstood (and why it messes up your marketing.) [23:37] The problem with most people's survey questions. [25:41] Matt shares a few tips about structuring survey questions and keeping conversational tone in mind. [30:43] The one question you should never ask of your webinar or live event attendees (and why it's not helpful.) [38:20] Matt shares that one of his biggest mistakes was setting aside his own knowledge and training to follow “the guru.” About the Guest For 29 years, Matthew “Doc” Champagne, Ph.D. has been a researcher, scientist & serial entrepreneur. He was named “Technology Visionary” by SURVEY Magazine for his pioneering work merging psychology and technology to create unique customer feedback solutions. When not ranting about poorly-designed surveys, Matt can be found SCUBA diving, cruising with his family, or playing keyboards in his rock band. Resources Mentioned in This Episode: Get Matt's Free Resource, The 9 Principles of Customer Feedback io Quiz Platform Request a Fast Track Call to Elevate your Business Growth with Melanie
Sweetwater sells musical instruments, live sound equipment, and recording equipment for every lever of user – people building multimillion-dollar studios, clubs and churches that needs audio, etc. Because e-commerce is their primary sales channel, they have also built up an exceptional team of sales engineers that are trained to do everything from advise customers about their purchases to building relationships that will hopefully last a lifetime. Phil Rich is a Senior Vice President and the Chief Supply Chain Officer at Sweetwater. He is well aware of the importance of the company's relationships with customers, but he doesn't let it end there. He is also building value-oriented relationships with the company's 700 suppliers. In this conversation, Phil returns to Supply Chain Now to get caught up Greg White and Scott Luton: • How Sweetwater's company culture drives every customer interaction, with the goal being to win a customer for life • The time and effort the company is investing to ensure that their packaging and shipping materials are as cost-effective and environmentally responsible as possible • Why they selected Glendale, AZ for their new fulfillment center, and how it will reduce delivery times and costs for customers on the west coast Additional Links & Resources: Learn more about Supply Chain Now:https://supplychainnow.com/program/supply-chain-now ( https://supplychainnow.com/program/supply-chain-now) Subscribe to Supply Chain Now and all other Supply Chain Now programs:https://supplychainnow.com/subscribe ( https://supplychainnow.com/subscribe) Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/ (https://vectorgl.com/stand-with-ukraine/) WEBINAR- Can AI be the Unexpected Ally for Demand Planners? https://bit.ly/3sJ4GOO (https://bit.ly/3sJ4GOO) WEBINAR- Preparing for the Rise of Sovereign Supply Chains: https://bit.ly/3NmCIAC (https://bit.ly/3NmCIAC) 2022 Q1 U.S. Bank Freight Payment Index:https://bit.ly/3pwmWKC ( https://bit.ly/3pwmWKC) This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/sustainably-winning-sound-customers-life-sweetwater-918
What do The Walt Disney Co. and The Ritz-Carlton have in common, beyond being models when it comes to creating the ultimate customer experience? Both leaned on Simon T. Bailey to get even better. Hear what wisdom the author, entrepreneur and executive coach has for financial advisors, including how to humanize your sales process and hit the right notes in hiring.
Hi, I'm the Profit Answer Man Rocky Lalvani! I help small business owners simplify their financial reports so that they can make more informed business decisions with fewer hassles. We utilize the Profit First system created by Mike Michalowicz Effortless Cashflow Course: http://bit.do/effortlesscashflowcourse Schedule your free, no-obligation intro call: https://bookme.name/rockyl/lite/intro-appointment-15-minutes More about making profitability simple: http://profitcomesfirst.com/ Questions: questions@profitanswerman.com Email: rocky@profitcomesfirst.com Bio Terry Begue is living proof that every single one of us has the ability to overcome our challenges and create the most extraordinary life we can imagine. Terry started his painting business fresh out of high school with no money, no experience, no connections and no skills. Armed with nothing more than a pick-up truck and a dream. He spent years refining his painting skills only to discover no matter how good he became he was just another painter in an overcrowded market. Refusing to settle, he stopped working on his painting skills and began perfecting his people skills. Learning what motivates people to buy, and taking away the reasons why they wouldn't buy, and his business blew up! He more than doubled his income in just six months and over the next year, doubled it again! Since then, Terry has fine-tuned his process for business and personal growth, into an easy to follow, four step system. His proven system has allowed his company to grow year after year, even though he hasn't advertised since 2012! Today, Terry is an international speaker and author of, “Attract & Keep Customers for Life: Four Abilities to Build Trust, Communicate Your Value and Charge What You're Worth” He recently launched his brand-new course, “Unnoticed to Unforgettable” designed to give even greater access and insight to his proven strategies in an effort to help as many people as he can fulfill the unlimited potential that lies within them. Links: https://www.terrybegue.com/ Profit Answer Man Facebook group: https://www.facebook.com/groups/profitanswerman/ My podcast about living a richer more meaningful life: http://richersoul.com/ First 2 chapters of Profit First: https://sendfox.com/rocky This episode is part of the SMB Podcast Network. Find other great interviews from around the internet just like this one at https://www.SMBPodcastNetwork.com Music provided by Junan from Junan Podcast Any financial advice is for educational purposes only and you should consult with an expert for your specific needs.
Our guest on this episode, Terry Begue, started his painting business fresh out of high school with no money, no experience, no connections and no skills. Armed with nothing more than a pick-up truck and a dream. He spent years refining his painting skills only to discover no matter how good he became he was just another painter in an overcrowded market.Refusing to settle, he stopped working on his painting skills and began perfecting his people skills. Learning what motivates people to buy, and taking away the reasons why they wouldn't buy, and his business blew up! He more than doubled his income in just six months and over the next year, doubled it again!Since then, Terry has fine-tuned his process for business and personal growth, into an easy to follow, four step system. His proven system has allowed his company to grow year after year, even though he hasn't advertised since 2012!Today, Terry is an international speaker and author of, “Attract & Keep Customers for Life: Four Abilities to Build Trust, Communicate Your Value and Charge What You're Worth”He recently launched his brand-new course, “Unnoticed to Unforgettable” designed to give even greater access and insight to his proven strategies in an effort to help as many people as he can fulfill the unlimited potential that lies within them.CONNECT WITH TERRY BEGUE:https://www.terrybegue.comLinkedIn: /in/terrybegue
The hardest and most expensive part of business is getting a customer. In this episode, Stephen answers the question how do I get customers for life? You work too hard to get a customer, once you have them how do you keep them coming back again and again? Farm & Factory Interiors website www.farmfactoryinteriors.comPride of the Farm Hog feeder Light Farm & Factory Interiors phone number 469-658-5396 Stephen's website www.stephencapps.com1 on 1 Coaching with StephenUSAutomatic website www.usautomaticgateopeners.com/store/AGES (Automatic Gate Equipment & Supply) website www.agessupply.com4- Under-promise and over-deliver3- Upfront pricing2- Do what you say you will do1- Stand behind your service or product, if it's not right make it right, go beyondEmail Stephen connect@stephencapps.com
#Customers For Life With Terry BegueConnect with Terry:https://bit.ly/UtUcourse https://www.terrybegue.com/ Connect with EMS: Need some help? http://ethicalmarketingservice.com Books: http://ethicalmarketingservice.com/book Want to be a guest? https://ethicalmarketingservice.com/guest/ Twitter: https://twitter.com/EMS_Worthing Facebook: https://www.facebook.com/ethicalmarketingservice Linkedin: https://www.linkedin.com/in/thomas-green-18655b97/ Instagram: https://www.instagram.com/ethicalmarketingservice/ Pinterest: https://www.pinterest.co.uk/emservice/ TikTok: https://www.tiktok.com/@ethicalmarketingservice Pricing: https://ethicalmarketingservice.co.uk Subscribe: http://www.youtube.com/c/EthicalMarketingService Apple Podcasts: https://www.ethicalmarketingservice.co.uk/apple Spotify: https://www.ethicalmarketingservice.co.uk/spotify Stitcher: https://www.ethicalmarketingservice.co.uk/stitcher Terry's Bio:Terry Begue is living proof that every single one of us has the ability to overcome our challenges and create the most extraordinary life we can imagine. Terry started his painting business fresh out of high school with no money, no experience, no connections, and no skills. Armed with nothing more than a pick-up truck and a dream. He spent years refining his painting skills only to discover no matter how good he became he was just another painter in an overcrowded market. Refusing to settle, he stopped working on his painting skills and began perfecting his people skills. Learning what motivates people to buy, and taking away the reasons why they wouldn't buy, and his business blew up! He more than doubled his income in just six months and over the next year, doubled it again! Since then, Terry has fine-tuned his process for business and personal growth, into an easy-to-follow, four-step system. His proven system has allowed his company to grow year after year, even though he hasn't advertised since 2012!
Terry Begue started his painting business fresh out of high school with no money, no experience, and no connections and failed miserably. Refusing to give up, he began perfecting his people skills and developed processes for both business and personal growth. Leveraging his unique lessons has allowed his company to grow year after year, even though he hasn't advertised since 2012! Today, Terry is an international speaker, author of “Attract & Keep Customers for Life," and creator of the course, “Unnoticed to Unforgettable.” In today's episode, Terry shares insights from 40+ years of business on how to serve your customers. We talk about writing down what you want your life to look like and putting a dollar amount you need to get there, needing customer interactions to be win-win, and not being afraid to lean into the punch. You'll have to listen to understand this amazing story and how it applies to your business. Terry urges business owners to focus on 4 things with their customers. Likeability, Believability, Knowability, and Wowability. To connect with Terry or to enroll in his course, visit the4abilities.com If you'd like to learn more about the SAGE Framework and join a community of amazing leaders, visit our Facebook page.
The Hive Mind - All courses & training + secret discord group in one place https://thehivemind.mykajabi.com/opt-in Facebook Marketplace Automation https://thehivemind.mykajabi.com/Facebook-Marketplace-Automation-Opt-In Get 14 day trial on Kajabi for your Ofans & Ecom Funnels https://app.kajabi.com/r/BdgtuAnu "This podcast is for entertainment purposes only and is in no way legal or financial advice"
Until now, one of the hardest parts of growing an online business was keeping a personal human connection. CommentSold bridges the gap between the online and brick and mortar world, allowing customers to build real relationships from all over the world. In this episode we have Jason Stoker, director of outbound sales at CommentSold sharing with us his unique experience with the social selling platform. Jason not only works for CommentSold, but he and his wife own a boutique and exclusively use the platform as consumers to grow their online store. In this episode you're going to learn these three things and more. How to use social selling to build real relationships How to use CommentSold to grow your business today And how to keep customers for life. Next Steps:Start a free trial of CommentSoldOnline Store owner? Join our free online community
How would you like to have a proven, step-by-step process to develop your brand, build trust with customers and prospective clients, and be looked upon as an expert in your industry? Sounds pretty good, right? Stay tuned, because our special guest Terry Begue - Speaker and Author from Begue Painting is going to share this with us today.
This episode's guest is Scott Buelter, CEO and President of Ascent 360. A relationship marketing leader who specializes in optimizing marketing programs through data, analytics and technology, Scott has led and built marketing programs for over 50 Fortune 500 clients in multiple industries. Working closely with the team at the NBDA, Scott has been helping to lead retailers' best practices in data collection, guiding and educating on the importance of offering personalized and customer-centric service. This is a timely conversation as we as an industry look for insight in marketing, communication, and outreach to keep all cyclists engaged with the industry and local retailer.Support the show (https://www.nbda.com/donate)
In this episode Shane sits down with Wescom Sales & Marketing Manager Clayton Rich and talk about his approach to Sales in the b2b world. Clayton opens up about how he remains authentic as a salesmen and how he overcomes the ups and downs of closing deals. For more info on our company visit wescominc.com
MISSION STATEMENT: Create Customers for LIFE!!!This is the guiding principles we discuss, as Ed & Patrick share wisdom and techniques on how to make this principle turn into a reality. Ed helps shed light on balancing the short term pressures and demands of sales measurement, with the long term philosophy of creating the best customer experience EVERY TIME. Listen as Ed & Patrick give you the roadmap to creating authentic customer satisfaction, and make it a living mission statement. Your actions will speak so loudly to your clients, your employees and co-workers, that your words will only support the vision of CUSTOMERS FOR LIFE. Enjoy the passion & wisdom that Ed & Patrick bring to this podcast, and learn how to make your expectations match your clients expectations.Want more growth as a professional? SCHEDULE YOUR FREE CONSULTATION WITH ME: https://calendly.com/pksolutionsgroupOr, just choose "SHOP" at https://www.pksolutionsgroup.com , and purchase your own individual edition of bonus content from any of our podversations.©2021 -2022 PK Solutions Group. All rights Reserved.Not to be distributed for commercial use without express permissionEnjoy the easy to understand, and practical approach to improving yourself, and therefore, the world around you, both personally and professionally. Patrick gives you the support, now make hiring his team your next priority to move toward the best results and most positive changes you could imagine.HINDSIGHT is 20:20 vision, and that is exactly what you can expect during your listen...a PODVERSATION filled with 30 plus years of sales, leadership, and life wisdom, experience, and bottom line results.MONTHLY ACCESS AVAILABLE AT: https://www.patreon.com/patrickkaganSet the right foundation : GUIDED MEDITATION TO RELEASE NEGATIVE ENERGY:https://pksolutionsgroup.com/product/guided-meditation-releasing-negative-energy/Support the show (https://www.patreon.com/patrickkagan)
What does it take to keep a customer for decades? Is it only about customer service or is there more to it? Join The Angry Designers as they discuss the reality (or secret) of zfactors longest running client relationships and what it took to keep them and the secret to the single greatest driver of new business opportunities. In this charged up episode you will learn about:Customer for life idea3 types of clientsSecret to a Customer for lifeWhy you should never sell to a customerThis episode will give you a new way to look at customer relationships that will last a lifetime!
Episode #97: Techniques may change, but concepts will remain the same. Terry Begue joins the show as an international speaker and author of "Attract and Keep Customers For Life". His concepts work so well, he hasn't had to market or advertise for almost 12 years!! This is an EPIC-SODE that you won't want to miss! Terry gives you takeaways that you can apply NOW and start your journey to a referral based business. Come join the fun and improve your business TODAY! Bio:Terry started his painting business fresh out of high school with no money, no experience, and no connections and failed miserably. Refusing to give up, he began perfecting his people skills and his business blew up!He has refined his process for business and personal growth through customer engagement and retention. Leveraging his unique lessons has allowed his company to grow year after year, even though he hasn't advertised since 2012!Today, Terry is an international speaker and author of, “Attract & Keep Customers for Life. His course, “Unnoticed to Unforgettable” will be released in the fall of 2021.Contact Terry:Website: terrybegue.comInstagram: instagram.com/terrybegue_Facebook: facebook.com/TerryBegueSpeakerAuthor
Our guest, Terry Begue, is on a mission to teach entrepreneurs how to keep customers for life. As a small business owner, Terry, has built his painting company on the belief that you have to deliver on your promises. He has written a book and created a course to teach his methodology that uses his 4 principles: Likability Believability Trustability Wowability His advice for entrepreneurs: "Customers care about how good you are, at who you are! That means you'll need to make a commitment to bring everything from a place of integrity." Check out Terry's Improv performance - https://www.youtube.com/watch?v=qGPconaCn0I&t=23s Website: https://www.terrybegue.com/ LinkedIn: https://www.linkedin.com/in/terrybegue/
When you don't have to advertise for clients, what's the secret? Terry Begue is passionate about helping entrepreneurs and small business owners who, more than anything, want to provide a great life for their families. He started his painting company when I was 18 years old and he still hasn't found any job he loves more than taking care of his clients and teaching others how to do the same! Terry will share how his love for clients along with 30+ years of building systems to reach the highest standards of service, has resulted in the kind of success that he wishes for everyone. 00:25 What do we need to do to get it right in business? 02:10 A 21-year-old struggling every week to get by 03:10 Three little words and doubling my income 04:40 The Four Abilities in Terry's book "Attract and Keep Customers for Life" - Likeability, Believability, Trustability, and Wowability 05:50 Wowability! 08:10 Overpromise and still overdeliver 10:20 Trust is the golden ticket 13:00 Have you considered gifting a book for the holiday season? Ordering inscribed books directly from authors, ordering ebooks or audiobooks through Amazon, or entering a Goodreads giveaway - it's easier than you think! 14:10 Ask our clients what they like and what they don't like 16:50 Terry's book and "Unnoticed to Unforgettable" - a new course to help make your business unstoppable. https://www.terrybegue.com/ 19:46 Developing your personal brand and your reputation 23:30 In appreciation to our viewers and listeners, we'll give you a shout-out on a future episode after you've posted a rating or revew! f4WSUcWvEeP3rcBRIq6x https://lynnmclaughlin.com/ --- Support this podcast: https://anchor.fm/taking-the-helm/support
Terry Begue started a house painting business in Ohio 43 years ago. He still runs the same business but he has expanded - into education. Terry has a book 'Attract & Keep Customers for Life' and an online course 'Unnoticed to Unforgettable'. Terry is also a regular business event speaker and has been a member of Toastmasters for many years. In this episode Terry shares the moment when he realised he should focus on his customers and not on thinking only of how much they were going to pay him. He shares his experiences as a speaker and offers advice to those wanting to be a speaker but who need that helping hand to make it happen.And Terry's two top tips?Believe in YourselfBuild TrustHere's the link to Terry's websiteIf you enjoy the episode please do leave a review via your usual podcast app - thanks very much
In Episode 87, Sam talks with Relevate Consulting's Avon Collis about the value of retaining customer information through the use of a solid Client Relationship Management (CRM) System.As a CRM and Marketing Automation Specialist, Avon is focussed on helping organisations build stronger relationships with their clients, by making it easier to improve the customer experience. Whether it's knowing what type of coffee they drink, or remembering their children's names, or understanding their business goals, the ability to retain information about a client is invaluable. The benefit of having that data available at each touchpoint cannot be underestimated in terms of gaining trust and creating rapport in customer interactions.In this podcast Sam and Avon delve into the variety of ways a CRM can add value to a business. As Avon explains, clients are looking for a seamless experience. Whilst it might take time and discipline to build the habit of entering data into a CRM, it will be paid back exponentially when a primary contact leaves the business or the time comes to sell.If you're looking for ways to streamline your customer service experience, or you're a business owner with too much information in your head, this podcast is essential listening.Here at BlueprintHQ, we are here to help. We are super passionate about the professional services industry and supporting you with what you need. We are offering a short, sharp 15 minute consultation call to help you with this process. Go to https://www.blueprinthq.com.au/consultation
The Client Stampede - An Unconventional Marketing Podcast by Julie Guest
In a world that's plagued by mediocre four and supposedly five-star hotels , the Ritz-Carlton has grown to become one of the world's most iconic and enduring luxury brands. Their incredibly loyal customer base happily spends $800+ a night to stay at any one of their 108 hotels in 30 countries. Why? Because no one takes care of the customer like the Ritz-Carlton does.If you've never stayed at a Ritz-Carlton before, you should make it a priority. Even if it's just for a single night. It will be a smart investment in your own business because you'll experience a brand new paradigm of customer service that will change forever the way you think about serving your own customers.
The Kinetic Enterprise(tm): Built to Evolve, Presented by Deloitte
From digital and in-store experiences to overnight product delivery to customer service, customer expectations keep rising—forcing retailers to continuously adapt. As businesses of all sizes face a new competitive landscape, the pressure to innovate fast, operate flexibly, and cultivate “customers for life” has grown. Tune in as Deloitte transformation leaders discuss how organizations can evolve to address emerging retail and technology trends. The conversation will cover strategies for unifying and elevating omnichannel engagement, creating more personalized customer experiences, and taking loyalty programs to the next level. Discover ideas for aligning your operations, your workforce, and intelligent technologies so you can boost efficiencies and take advantage of new opportunities as they arise. Learn how intelligent solutions such as AI-enabled inventory management and click-and-collect capabilities can help you make an impact in both the back office and the front office, but also learn about some tech trends that are more myth than reality. We'll ask Deloitte's Marcela Cordero, Sean Carnrite and Duncan Stewart for their take on The Kinetic Enterprise: Getting Ahead of Retail Trends to Create Customers for Life.
As a Business Owner and Author, Terry Begue strives to help others who are…where he once was. Terry uses his more than 30 years in Business, to coach others how to develop a personal brand, grow a business by using other peoples words, and build trust…with potential customers. According to Terry, the first step is believing you can do anything…you set your mind to.After the show, learn more at: www.terrybegure.comSupport the show (http://thebizreveal.com/donate)