Podcasts about handling objections

In this special edition of Business Buying Strategies, Jonathan Jay speaks live from the Deal Makers Retreat in Marbella, Spain, talking about the importance of personal branding when negotiating business deals. He explains how to present yourself to business owners, emphasising the significance of the first impression and maintaining credibility throughout the negotiation process. Jonathan shares practical tips and anecdotes, underlining that knowing the buying process thoroughly and having clarity of intent are crucial for success. Listeners are encouraged to adopt a calm, professional demeanour, control the conversation, and remain curious. The session provides actionable advice on how to address common challenges faced by new business buyers and highlights the importance of being likeable and confident.  Key moments 00:00 Welcome to the Deal Makers Retreat  00:49 The Importance of Personal Branding 01:17 First Impressions Matter 05:09 Building Confidence in Deal-Making 09:29 Establishing Credibility 12:33 Effective Communication Strategies 17:21 Handling Objections and Questions 23:16 Turning the Conversation to the Business 23:41 Overcoming Self-Doubt ** Looking for a great acquisition lawyer in the UK? Use mine! ** If you are looking for a lawyer in the UK to help you get the deal over the line, then use my own lawyer, John Andrews. You can phone his office at (0345) 2412494 or email him at johnandrews.deallawyer@jmw.co.uk. Ready to get started? Here's how you can start your business buying journey… Download our free Business Buying Toolkit https://dealmakers.co.uk/business-buying-toolkit Join our Business Acquisition FastTrack programme https://www.dealmakers.co.uk/fast Already bought a business? if you've already bought a business, you should be part of my Inner Circle group where we discuss raising capital, integration management, and exiting. Email Maria on hello@thedealmakersacademy.com for more information.

In today's episode, we're diving into a game-changing perspective on objections. What if I told you that objections aren't a natural part of the sales process—they're created? Most sales training teaches you to handle or overcome objections, but in reality, that's outdated, unethical, and ineffective. In this episode, I break down why objections happen, the four key reasons they arise, and how to eliminate them from your sales process entirely.We'll cover:Why handling objections is a losing gameThe four root causes behind objections (and how to eliminate them)My proven Objection Prevention Method™ and Five Star Framework™How to build clarity, connection, and confidence before the sales callThe mindset shift you need to make to prevent objections from showing upTune in to rethink everything you've been taught about objections and learn how to create effortless, friction-free sales._____________SALES ACADEMY ENROLLMENT IS OPEN!We give you structure and consistent sales.Every client starts with this: Cash Sales Blitz to generate immediate revenueBuild a Buyers List™ — an off-platform, cherry-picked list of actual buyersWork that list daily using our Cold to Client Cycle™Qualify leads in 15 minutes or less using the 5-Star Framework™Follow up with power and precision using the FU10x Method™Plug everything into our Power Hour™ so you're done in 2–3 hours a dayIt's simple.It's proven.It's all sales. No fluff. No distractions.This market isn't complicated—it's just different.Buyers don't want hype.They want certainty.They want a clear path.They want to trust that what you're selling is the right fit—and they want to see themselves inside of it.If your content isn't doing that...If your sales convos aren't doing that...You're going to lose them.Not because they weren't a good lead.But because you didn't give them the clarity they needed to buy.Ready to change that?Sales Academy is $5K for the year.No fluff. No filler. No upsells.Just pure SALES strategy built for today's marketRooted in human behavior.Powered by real conversations.Driven by repeatable systems that convert.We're not here to “teach you sales.” We're here to help you consistently make them.If you're showing up, doing the work, and still waiting for your sales to catch up to your effort—this is your move.⁠⁠⁠​Message me on Voxer​⁠⁠⁠ OR ⁠DM me on LinkedIn⁠ to chat about what your path could look like with us.

In this episode, I'm getting real about the grind of internet leads—the ones with no phone numbers, the ones who ghost you, and the ones who drain your time asking for information only to disappear into the void. I've been there. I've sold cars. And now I work these leads live during my dealership sales training sessions. I'm in the trenches with you—setting same-day appointments with tough leads while coaching teams to win. That's why I care so deeply about helping sales pros and BDC reps level up. You'll hear: Why urgency is non-negotiable when working internet leads How to stand out in a crowded inbox The power of a well-timed phone call vs. a lifeless text chain Voicemail strategies that actually spark engagement How ChatGPT can help you write customized, value-packed follow-up messages What mindset it takes to thrive in today's high-competition digital battlefield Whether you're struggling to convert leads or just want to refresh your game with 2025 tactics, this episode is packed with real talk, real examples, and strategies that actually work. Dealer Talk with Jen Suzuki Podcast |

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Recruitment marketing strategies are varied and many! Here is one most people forget: handling objections ahead of time. Are you tired of hearing the same objections from potential clients? “We use our own team,” “You're too expensive,” or “We've had bad experiences with recruiters before.” These familiar phrases can feel like roadblocks in your sales […] The post Recruitment Marketing Strategies: Handling Objections Ahead of Time appeared first on Superfast Recruitment.

This week on the Sales Genius Podcast, Joe Ingram is joined by the unstoppable Dan Gordon, a master sales coach and leadership expert. Known for helping professionals transform fear into confidence and master the art of authentic selling, Dan brings his no-BS approach to tackling one of the biggest challenges in sales—handling objections.In this episode, "Handling Objections Like a Badass," Dan will reveal the mindset, strategies, and techniques you need to turn objections into opportunities. Whether you're dealing with pricing pushback, indecisive prospects, or outright rejection, Dan's practical tools will help you stay calm, take control, and confidently guide the conversation toward a win-win outcome.If you're ready to elevate your sales game, overcome hesitation, and handle objections like the pro you were born to be, this episode is packed with actionable insights you can start using today.Calls to Action:Ready to conquer objections? Connect with Dan Gordon and book a free 30-minute session: Free Call Link.Learn more about Dan's coaching programs and resources at Gordon Coach.

In this episode, I chat about ethical sales with Joseph Rockey JR, a serial business creator and sales expert. Joe explains how to change your sales approach to build better client relationships and trust.Learn why making sales is not about using people but creating win-win situations.Joe shares insights on understanding your client's needs, overcoming sales fears, and techniques to make your business thrive without your constant involvement.Tune in to discover how ethical sales practices can improve not just your business but also your clients' lives.

"If you're excellent at what you do, you've got to be paid like you're excellent." – Casey Brown  Ever wondered if you're truly getting paid what you're worth? In this unmissable episode of Scaling UP! H2O, we bring back Casey Brown, speaker, founder of Boost Pricing and author of the newly released Fearless Pricing. Known for her electrifying talks and actionable insights, Casey dives deep into how businesses can build confidence, charge their true value, and break free from the fear of pricing discussions.  From her journey as an engineer to becoming a pricing powerhouse, Casey's passion for helping businesses thrive shines through. Whether you're in sales, management, or leadership, this episode will leave you inspired and ready to tackle your next negotiation.   Highlights include:  The Psychology of Pricing: Why fear dominates most pricing conversations—and how to overcome it. Pricing Integrity: Learn how setting and sticking to fair, defensible prices can boost trust and long-term success. Handling Objections with Confidence: Proven strategies to turn pricing objections into opportunities. The "Hot Sauce" Analogy: Discover how to identify overlooked products or services that can deliver high profits with minimal pricing sensitivity. Unexercised Pricing Power: How to unlock hidden revenue by testing and refining your pricing strategy. Role-Playing for Success: How procedural memory and consistent practice can transform your sales team's confidence and results.  Bottom Line  This episode is your ultimate guide to fearless pricing, equipping you with the tools and mindset to boost profitability and set yourself apart from the competition. Don't miss the chance to learn from Casey's expertise and take your business to the next level!  Click play, take notes, and start commanding the value your business deserves. Don't let fear control your profits—listen now to gain the confidence and strategies you need to succeed. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    1:44 - Trace asks intriguing questions about the price of everyday items like gas and hot sauce to set the stage for a deeper discussion on pricing   02:23 - Events for Water Professionals   04:20 - Water You Know with James McDonald   05:35 - Interview with Casey Brown, speaker, founder of Boost Pricing, and the author of the newly released book ‘Fearless Pricing'   13:05 - How small discounts can devastate your bottom line  32:23 - Why debriefing every deal is critical for refining your pricing strategy  33:41 - The “Hot Sauce Analogy”  45:00 – Final Thoughts and Takeaways    Quotes  “We can't know, unless we try. The world is your Petri dish. “- Casey Brown  “The how is training and coaching and concepts; the why is rotted in the mission to help people who are excellent be paid like they're excellent.” - Casey Brown  “We can't fix pricing or profitability through calculation. We must address the biggest obstacle to success, which is FEAR.” - Casey Brown  “Pricing is generally the area of greatest fear and greatest discomfort.” - Casey Brown  “In absence of financial pricing integrity, unearned discounts hurt trust.” - Casey Brown  “The way to get comfortable doing something uncomfortable is to practice it.” - Casey Brown  "Every business has hot sauce and gasoline—products where pricing sensitivity varies drastically. Identify yours." – Casey Brown    Connect with Casey Brown  Phone: 614-679-7999  Email: casey@boostpricing.com   Website: www.Caseybrown.com    LinkedIn: https://www.linkedin.com/in/caseybrownboost/   Subscribe to Casey Brown's Newsletter: https://www.boostpricing.com/signup    Click HERE to Download Episode's Discussion Guide   Guest Resources Mentioned   Good to Great: Why Some Companies Make the Leap...And Others Don't by Jim Collins  They Ask You Answer by Marcus Sheridan  Outlive by Peter Attia  Essentialism by Greg McKeown  The Psychology of Money by Morgan Housel  Fearless Pricing by Casey Brown    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  363 Pricing Boost: Get Paid Well For Your Excellence with Casey Brown  The 7 Habits of Highly Effective People by Stephen R. Covey    Water You Know with James McDonald  Question: What is the conversion between parts-per-million and milligrams per Liter?   2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

Co-Hosting Deals? Most People Get This Wrong!Most STR hosts jump into co-hosting deals blindly—and lose money before they even start.In this episode, we break down:• How to choose the right clients & properties (and avoid nightmare owners)• The exact deal analysis framework that guarantees profitability• How to set up a scalable co-hosting business model• Why your STR niche & branding matter more than you think• How to use real data (not guesswork) to analyze dealsThe difference between profitable STR businesses and failing ones?The right deals, the right pricing, and the right structure.Listen now and build a STR business that prints money—not problems.Join Our Facebook Community where we have live trainings every Wednesday: group.strsecrets.com03:16 – Qualifying Clients and Building Rapport06:07 – Effective Discovery and Diagnosis09:33 – Understanding Client Goals and Pain Points12:20 – Solution-Oriented Questions and Presentations15:12 – Evaluating Client Readiness and Urgency18:45 – Setting Clear Expectations with Clients22:10 – Common Mistakes in Sales Calls & How to Avoid Them26:30 – Handling Objections and Overcoming Resistance30:55 – Building Long-Term Client Relationships35:20 – The Role of Pricing & Negotiation in Sales39:45 – Closing Strategies for High-Conversion Sales

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Patrick Ball, Chief Revenue Officer at Crux. Patrick shares his journey through various roles and companies, highlighting his unique insights into customer engagement and sales processes. Learn about Patrick's detailed approach to streamlining sales, from initial discovery to Business Value Assessments. Discover how a well-orchestrated engagement model can drive success in complex B2B sales environments, featuring real-world examples from the financial services industry. ADDITIONAL RESOURCESLearn more about Patrick Ball:https://www.linkedin.com/in/paball/Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0Check out John McMahon's book, The Qualified Sales Leader: https://www.amazon.com/Qualified-Sales-Leader-Proven-Lessons/dp/0578895064/HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:01:48] Streamlining Customer Engagement[00:02:11] Importance of a Well-Orchestrated Sales Process[00:03:29] Handling Objections and Red Flags[00:06:54] Understanding the Product and Market[00:09:03] Mapping the Buyer's Journey[00:11:20] Iterative Sales Process and Internal Alignment[00:16:32] Customer Engagement and Forecasting[00:19:46] External Data Assessment Workshop[00:31:53] Engaging in Business Value Assessment[00:32:35] Quantifying Value with Customers[00:34:57] Challenges in Financial Services[00:35:19] Importance of Champions and Metrics[00:39:07] Using BVA for Prospecting and Discovery[00:48:52] Handling Procurement and Negotiations[00:53:04] Recruiting for Enterprise SalesHIGHLIGHT QUOTES[00:02:40] "53 percent of buyers select a vendor based on the buying process they experience."[00:12:47] "The process is about establishing many wins in the sales cycle, like moving through stages and closing on smaller commitments."[00:27:51]  "Effective sales processes turn chaotic ad-hoc meetings into structured, goal-oriented engagements."[00:29:41] "Credibility comes from showcasing you have a process that leads to outcomes the customer can't achieve on their own."[00:40:59] "You have to tap into curiosity; it's critical in a complex sales environment."

Co-Hosting Deals? Most People Get This Wrong!Most STR hosts jump into co-hosting deals blindly—and lose money before they even start.In this episode, we break down:• How to choose the right clients & properties (and avoid nightmare owners)• The exact deal analysis framework that guarantees profitability• How to set up a scalable co-hosting business model• Why your STR niche & branding matter more than you think• How to use real data (not guesswork) to analyze dealsThe difference between profitable STR businesses and failing ones?The right deals, the right pricing, and the right structure.Listen now and build a STR business that prints money—not problems.Join Our Facebook Community where we have live trainings every Wednesday: group.strsecrets.com03:16 – Qualifying Clients and Building Rapport06:07 – Effective Discovery and Diagnosis09:33 – Understanding Client Goals and Pain Points12:20 – Solution-Oriented Questions and Presentations15:12 – Evaluating Client Readiness and Urgency18:45 – Setting Clear Expectations with Clients22:10 – Common Mistakes in Sales Calls & How to Avoid Them26:30 – Handling Objections and Overcoming Resistance30:55 – Building Long-Term Client Relationships35:20 – The Role of Pricing & Negotiation in Sales39:45 – Closing Strategies for High-Conversion Sales

Recruitment marketing strategies are varied and many! Here is one most people forget: handling objections ahead of time. Are you tired of hearing the same objections from potential clients? "We use our own team," "You're too expensive," or "We've had bad experiences with recruiters before." These familiar phrases can feel like roadblocks in your sales [...]

In a world where your potential clients are constantly inundated with marketing content, how do you create trust and ensure your property management business sticks out? In today's episode of the #DoorGrowShow, property management expert Jason Hull sits down with Dan Lievens, Founder of Share One, to talk about the benefits of collecting and utilizing client testimonial videos. You'll Learn [01:56] Getting Started as an Entrepreneur [08:41] The Impact of Social Poof and Positive Reviews [15:39] How to Ask Your Clients for Video Testimonials [24:53] Handling Objections and Retaining Clients Tweetables “Marketing is always evolving as well. Like it's not like you learn to do it once and then you're done forever.” “If I say it, no one believes it because it's my business, but if my clients say it, that's the ultimate social proof.” “The ability to be able to create human connection in any marketing or any business, I think is absolutely critical today.” “A lot of people think, "Well I have a skill in doing something. Maybe I could start a business doing that thing," but the skill is the technician-level work.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Dan: Even if you have a solid business model, like property management, for example, which is obviously needed you know, how do you communicate that? [00:00:06] Dan: How do you attract the right people? And so it's a constant exercise of being able to put yourself in a position of your customers.  [00:00:15] Jason: Welcome DoorGrow property managers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow property manager DoorGrow property managers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management, growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. All right. My guest today is Dan Lievens. Dan, welcome to the show.  [00:01:23] Dan: So glad to be here and looking forward to meeting your amazing community here. Thank you.  [00:01:29] Jason: Awesome. So Dan and I, we met at a local mastermind in the Austin area, which is really cool because I need more friends and I was like, how can I meet some? I'm in all these different masterminds, but I'm like you're traveling all over the US I'm like, I don't get to hang out with any of these people that often. So yeah, so I joined a local one and there's some really cool people in that group, which is really awesome. [00:01:53] Jason: So Dan's one of them and Dan, why don't you give us a little bit of background on yourself as an entrepreneur and then we'll get into what you do.  [00:02:02] Dan: Yeah, absolutely. So, this is actually my 12th business and in a variety of different industries from technology to health and wellness. [00:02:12] Dan: And my last big venture was opening up coworking facilities in the Philadelphia area. So I was one of the first people to open coworking facilities there and basically catering to startups and small businesses. And we very quickly became a business incubator and a business accelerator and supporting, you know, small startups and getting going right? [00:02:35] Dan: And what I noticed pretty quickly was there is a pretty high rate of failure, and the rate of failure was primarily due to not necessarily the idea of being bad but more the lack of the ability to communicate the value proposition. So that's when I kind of pivoted and said, "Hey, how can I continue growing my impact and helping these folks?" [00:02:56] Dan: That's when I started getting into marketing, really helping them be able to communicate a little bit better in terms of why they do what they do and really meeting the clients where they're at. And so we started getting into video production and pre pandemic, we had a huge video studio with audience, live audiences and all sorts of recording stuff. [00:03:18] Dan: And then the pandemic hit and that's when we kind of realized that, "Hey, at the end of the day, yes, fancy videos are good to have, but what's really going to help people move the needle is social proof. So how can we create a service for businesses to be able to leverage social proof, in other words, video or testimonials basically, to give consumers exactly what they're looking for?" [00:03:42] Dan: So if you're in a market to, you know, rent an apartment or to buy something somewhere, the first thing you do is you look at reviews and So that's how Share One began is really being able to help businesses capture legitimate social proof to grow their businesses.  [00:04:00] Jason: Yeah, awesome. Business can be tough. And like you're saying, there's a lot of good ideas out there, or there's a lot of people that think they have good ideas and you know, I've noticed not everybody tests those ideas. They just, they think the idea is so good, they're like, "everybody else has to love it." And they're surprised when nobody else has the same taste as them. You know? Other people don't love it. Or there's so many pieces that go into it kind of like the book The E Myth Revisited, a lot of people think, "Well I have a skill in doing something. Maybe I could start a business doing that thing," but the skill is the technician level work. Usually like "I can bake a cake, so maybe I should start a bakery business," you know? And then they're like, "Oh, accounting, marketing, sales, prospecting, like all the details, inventory, all the stuff besides baking a cake is where they get hung up on and they get frustrated. [00:04:59] Jason: And then there's just people that are just really bad marketers. They just don't know how to get the message across. Sometimes you run into the opposite problem though, right? Like I've had coaches and people I've worked with that were really great marketers, but their stuff wasn't super great. [00:05:14] Jason: I've had that situation happen as well. But even if they were great marketers and their stuff wasn't great, they still were making money... unfortunately. [00:05:25] Dan: Yeah, absolutely. You know, most entrepreneurs, you know, me included, we find a passion, we find a purpose and we come up with some kind of a amazing technology or whatever that may be. [00:05:35] Dan: And then, you know, our personality is just jump in and do it, you know. And it's so valuable now to really kind of take a step back and understand, you know, what the consumer wants and it goes beyond that. I think it really goes into, you know, even if you have a solid business model, like property management, for example, which is obviously needed you know, how do you communicate that? [00:05:58] Dan: How do you attract the right people? And so it's a constant exercise of being able to put yourself in a position of your customers. Right. And then even as time changes as AI comes in, which hopefully we can talk about a little bit today the landscape changes and consumer behavior patterns changes and what people are looking for changes as well. [00:06:18] Dan: So to, to have that finger on the pulse of, "Hey, what are my prospects actually thinking? What's going through their head?" Is a constant exercise that I think every single entrepreneur needs to do. And then from that perspective, it's like, okay, how do I reverse engineer what's in their mind? [00:06:34] Dan: How do I meet them where they are? Create the language and then slowly kind of invite them into the product and service that you're offering.  [00:06:41] Jason: Yeah. Marketing is always evolving as well. Like it's not like you learn to do it once and then you're done forever. Right? Like what I did to grow DoorGrow in the beginning doesn't work anymore. [00:06:53] Jason: Right? Some of the things that we were doing, like I had LinkedIn automation that was able to generate profile views. And then people would look at the profile view and go, "Oh!" And it's like "somebody viewed your profile." So they go look at mine, which I had set up like a sales page and then I was getting messages and then I would message them, "Hey..." I was getting friend requests or whatever you call it, connections on LinkedIn. [00:07:16] Jason: And then I would send them a message. "What prompted you to reach out?" And then they started clamping down on how many views you could generate a day. And like, then the automation, like, and eventually that whole mechanism pretty much died, you know, and then it was Facebook groups for a while. For a while, the Facebook algorithm was heavily aligned towards Facebook groups. [00:07:34] Jason: So that went crazy for us there was a time where it was like, you know It was just, you know, organic Google was doing its thing. We still get business through that, but you know, it's always evolving as well, which is a challenge. Now, one thing that has always worked well, always, is testimonials that has always worked well for us. [00:07:56] Jason: And so we have more testimonials. I realized this early on. If I say it, no one believes it because it's my business, but if my clients say it, that's the ultimate social proof. That's the ultimate evidence. And so gathering testimonials has always been a like a focus of us at DoorGrow and we have more video testimonials than any other coach or consultant in the property management space. [00:08:24] Jason: I mean, we've been doing this a long time, but we're also really good. But the challenge is how do you show that you're really good in a way that people believe it? Well, I just capture other people's results. So we're always having clients share their wins on our calls and then we're recording it and stuff like that. [00:08:41] Jason: So what, what prompted you to start to focus on testimonials as a business idea?  [00:08:48] Dan: So I do have, you know, pretty strong tech background. So being able to leverage the technology and human resources to be able to give businesses truly what they need. Just as an example we'll take care of the entire invitation interview process with the real producer and edit everything down for less than 200 a piece, right? [00:09:09] Dan: So our next competitors to do the same thing. are $3,000 to $5,000. So we've really, you know, grown this entire business to be able to scale and give businesses exactly what it is that they need. And as I mentioned before, over the years, it's like, yes, you can get super fancy with different things. But video testimonials today by far are the strongest piece of marketing content that you can use as you just mentioned. There's research that says there's an up to 62 percent increase in conversions. So the conversion could be a schedule, a call or schedule, a visit, or, you know, fill in the form. An increase of 62 percent if you start showing video testimonials on pages. [00:09:51] Dan: And today, recent research also shows that 82 percent of consumers have some level of suspicion towards written reviews. That includes Google, Yelp. Amazon today employs 12,000 full time employees just to track down fake reviews. So, you know, talking about market change, right? So that is definitely something that's changing. [00:10:10] Dan: And so being able to capture somebody in the comfort of their homes or their offices, truly speaking from their heart and sharing where they were before and how they met you and what your lives look like today and sharing that transformation is, you know, ultimately the most powerful thing you can do because it's believable, right? [00:10:29] Jason: Yeah, it's reality. It's not AI. It's not you know, even text testimonials, like on Amazon, there's lots of fake reviews. Like, you can have fake text. Somebody could type out anything. You got to chat GPT. "Type out a fake review that sounds credible," you know, or something like this. [00:10:46] Jason: Yeah.  [00:10:47] Dan: So be super careful with that. If anybody out there is, you know, starting out and you're looking for some kind of social proof on your website or anything, the FTC had a new bill in October really cracking down on people that are using fake reviews, $27,000 fine, and just some really crazy stuff. [00:11:05] Dan: That's, you know, consumer protection.  [00:11:07] Jason: You have to be able to back it up. So, yeah, you put some text on something with a testimonial, if you have the video original of that, you're good, right? [00:11:15] Dan: Yeah, absolutely. So yeah, in my company, we take a lot of care in terms of certifying that every single video that we conduct is a true human transformation. [00:11:24] Dan: So it's a critical component, but at the end of the day, it's like, you know, any listeners today. What's the first thing that you do when you go on Amazon? You look at the number of reviews, look at the number of stars. Is that like four? Is it four and a half? Or is it five? Right? [00:11:36] Dan: And then we scroll down and say, does anybody have any videos? And do these things look legitimate? Right? It's, that's the first thing that we, that anybody does when purchasing something new. And that's part of human nature, right? Dr. Robert Cialdini has a really famous bestseller book called Influence. [00:11:52] Dan: I don't know if you've read that. It's all about the psychology of persuasion. And in there, he mentions that, you know, out of 95 percent of all consumers are what they call imitators and only 5 percent are initiator. So what that means is only 5 percent of people will be open and willing to go be that first person to try something, right? [00:12:15] Dan: Yeah. 95 percent of consumers are waiting for some kind of social proof. They're imitating somebody else's results.  [00:12:22] Jason: That's why the bandwagon approach is so effective. Most people on the planet want safety and security. It's more important to them than freedom or fulfillment in life. [00:12:35] Jason: They want safety and security first. Those people are not entrepreneurs They work for entrepreneurs. Entrepreneurs are a small percentage of people and they value freedom and fulfillment over safety and security. We want that too, but our priority is in a different order.  [00:12:50] Dan: Yeah, absolutely. And I think, you know, even attracting tenants or you know, bigger decisions to there's especially with the age of AI. [00:13:01] Dan: So I personally believe that we're going into next six months to a year. I mean, things are moving so quickly right now is that there is going to be a revolution or direct kind of already is of like humans against bots, right? So the ability to be able to create human connection in any marketing or any business, I think is absolutely critical today. [00:13:22] Jason: And  [00:13:22] Dan: most people aren't doing it. So you can definitely be ahead of your competition if you start leveraging and building that human connection into your marketing. And one of the easiest way of doing that is allowing your happy clients to tell a story.  [00:13:35] Jason: Yeah, I totally believe that. I think, you know, that all the interactions that AI can do are going to put a premium on humanity. Human connection and human conversation and human relationship is going to be a premium luxury product in some way. And so that's one way to set yourself apart always is to go deeper and to show care  [00:14:03] Dan: Yeah. [00:14:04] Jason: Most companies are going to leverage ai and people are going to leverage ai to go wider but it's not going to have the same depth AI doesn't have that soul. Might get there. [00:14:14] Jason: Yeah, I can see that. And that'll be important. The other challenge I've noticed though, with gathering testimonials is that if I do it, It feels a little awkward and it feels a little forced. Hey, what do you think about my business, you know? And so I think there's an advantage in what you're doing. And then like I know what it takes. Like we have somebody on my team that can edit video and can reach out and like do interviews. And like this is a difficult thing for the typical business owner to like go and do. It's like almost a whole nother thing, a whole nother business or something that we've had to incorporate over the years. And our best testimonials are the unprompted things that we randomly captured during our calls, which we do three, one hour calls weekly coaching clients, group calls. And we just. Have the whole thing recorded. So we capture stuff constantly, just unsolicited, unprompted, great things. [00:15:14] Jason: But when I have to go ask the client, "Hey, how did you like this event?" It just gets awkward and it's not as effective and they can't think of what to say. And they're like, oh yeah, it's really good. And I'm like, "no, tell me about all the problems you had and tell me about all the success we've helped you create." [00:15:31] Jason: But in that moment, they're like, "oh my gosh, I'm taking a test right now in front of a camera. I don't know what to say." And then I don't get something good. So.  [00:15:39] Dan: Yeah, there's quite an art to doing that. And the word awkward definitely sticks out like a sore thumb from the invitation, like asking your people, "Hey, would you record a video testimonial?" All the way to interviewing them as well. [00:15:53] Dan: So we take a slightly different approach. And the invitation, we have a 47 percent success rate in getting your clients to show up for an interview. And that's all about the way our white glove invitation process works. [00:16:06] Jason: This is like all of their clients that they give you their information, you reach out and you can get about half to give you a full testimonial. [00:16:16] Dan: Yeah. [00:16:17] Jason: It's an amazing stat that I'm just saying, by the way, everybody, imagine if you got half of all of your clients to give you testimonials, you would look like an amazing business.  [00:16:27] Dan: So whether you're doing it yourself or somebody else, let me just give you a couple of pointers. We never use the words "video testimonial." [00:16:34] Dan: So it's always something along the lines of, "Hey, I realized that, you know, you've been living here for a month and you seem really happy." Or, you know, "you've recently had a transformation...  [00:16:44] Jason: We've managed your property for a while.  [00:16:45] Dan: Yep. So think something along those lines and say, "Hey you know, there are a couple of really cool individuals that we're trying to bring into our community, and they're on the fence about moving here, if they could hear firsthand what it's like living here from somebody like you, I think you'd have, you know, great neighbors, right?" Something along those lines. "Would you be open to meeting with one of our producers just for a quick 15 minute chat over video, just to ask you a few questions about your stay here? And you know, your story can be truly inspiring to others. And maybe you'll meet some new neighbors," something along those lines, right? So really getting creative and the invitation don't ask for video testimonials, really about, hey, how can you as the client contribute to somebody else's wellbeing, right? That's another human nature thing that's important. And then being able to pass it off to say, "Hey, when you meet with my producer," so it becomes less of you know, it's almost like if I said, "Jason, I'm going to send a news crew to your house tomorrow to interview you."" [00:17:41] Dan: You'd be like, "Oh my God, great!" Like you feel honored. Right? So that's the kind of invitation that we're trying to create here too.  [00:17:46] Jason: Yeah.  [00:17:47] Dan: And then honoring their time, honoring their stories and being a super, super easy, you know, real human being kind of conducting the interview and our 15 minute interview, it gets edited down to, you know, sometimes 60 seconds, maybe two minutes tops just for the golden sound bites that you need to help your your free marketing conversions. [00:18:04] Dan: So yeah, don't go out and ask for video testimonials. That's not going to go over very well. Just get creative with the invitation.  [00:18:10] Jason: Yeah. Good tip. So explain how your service works and what it is and what it's called. And like, so that people can understand the advantage that this can give them.  [00:18:21] Dan: Yeah, absolutely. [00:18:22] Dan: So we're a membership model. We are currently $189 per month to be a client of Share One. And we take care, as I mentioned before, the invitation. So we'll invite your clients. We'll remind them, answer any questions, scheduling and all that. And then basically schedule a call with one of our producers. [00:18:39] Dan: All of our producers are going to be highly trained on the specifics of what you're looking for. So your branding you know, what locations you're trying to fill, whatever that may be our producers already know going into the interview, what the soundbites are you looking for? And we'll basically coach them into answering questions. [00:18:55] Dan: So we'll help them with their cameras a little bit, their lighting. And say, Hey, why don't you finish this sentence and, you know, make sure it doesn't ramble on and on. So we're literally producers looking for these soundbites. So we'll coach them into basically saying the things that we need them to say. [00:19:09] Dan: And that 15 minute interview gets edited down. We add captions and then we deliver that back to you. And from inside of our portal, you can easily say, "Hey, this is a cool testimonial. I want to run it as an Instagram Reel or Facebook ad or anything like that. And we'll recut and reedit everything for you. [00:19:27] Dan: So we're basically completely done for you video testimonial service. Yeah, so we're affordable. We're white glove and we're extremely effective at what we do.  [00:19:38] Jason: Yeah, I mean at 189 a month, it's an absolute no brainer. Just the cost of getting people to do this stuff, or trying to go out and get cheap places to do it, like to edit some video that you capture yourself, the quality's just not going to be there. [00:19:53] Jason: I think the magic is probably in the coaching and in the right questions and in the process and then the editing, putting it together is going to make it all work.  [00:20:02] Dan: And then once you have the video testimonial, we have a couple of really cool new piece of technology that we can automatically push testimonials to certain parts of your marketing assets. [00:20:13] Dan: So we have a, like a floating widget that can sit in any corner of your website that says video testimony. As soon as you click on it, it pops up and people can start watching mobile friendly. You know, when consumers are about to take action. So whether it's a book a tour or schedule a call, there's this anxiety inside of them when they click that. So we have this really cool inline widget that can sit underneath the buy button or schedule button that basically it's just a whole bunch of videos that they can watch some quick social proof in terms of that they're making the right decision. [00:20:44] Dan: Send them over the edge. [00:20:45] Dan: Absolutely. So as a member of Share One and we'll push all those videos automatically as we collect them onto the different parts of your marketing assets.  [00:20:54] Jason: Yeah, nice. So this can be it like there's a code snippets that you can embed on your website stuff like that. Very cool Yeah, we found that conversion rates increase... we'll do on our websites that we do for clients, I call it a testimonial sandwich. So basically we have the main call to action form that's lower on the page and we'll put like maybe two testimonials above it could be videos most of the time It's like a face image and text and then below that we'll have testimonies that have been gathered from their review websites, but videos would maximize if you just had two or three videos that somebody watched before signing up with you, there's a scripture in the Bible that says "in the mouth of two or three words shall every word be established." [00:21:41] Jason: There's this thing that happens in people, if they watch two or three videos of testimonies, or even just see that you have two or three, and there's some sort of headline below them that, like, sums up what it's about, they'll just believe it. They think that this is how everything happens at your business. [00:21:56] Jason: And so the power of just having even two or three videos, now if you have a lot, and you're able to continually gather these from clients, and then maybe leverage getting them to give you positive reviews on review sites, as well, then maybe after they leave the video, there's this other thing, I think Cialdini talks about this as well, that once somebody takes a certain action, they're more likely to believe in that like a positive action towards a business are more likely to want to continue to do that. [00:22:27] Dan: Validates their decision, right? [00:22:29] Jason: Right. And so once somebody gives you a positive review like if a tenant gives you a positive review or an owner gives you positive review, what happens is they tend to have a longer lifetime value. They stay longer and then when you have a problem because something inevitably comes up. The tenant gets frustrated, or the owner gets frustrated about something. [00:22:51] Jason: They're more likely to give you the benefit of the doubt, because previously they acknowledged they had a good experience with you, and they're more likely to say, "Oh, they'll figure it out. And so, it just makes business easier. What we coach our clients on is the best time to get a testimonial or a review is at peak happiness. And for most tenants and owners, that's usually around tenant placement. That's once the tenants in place, the tenant's happiest and the owner is now happy. "Hey, I've got a tenant and they're paying rent," and that's when everybody's happiest. And so during their and owner, new client onboarding processes. [00:23:29] Jason: They could build in this connection with you guys to give you their info and you reach out and ask about their experience. And our usual script for clients when we're coaching them to do this directly is that they reach out, point out the good that they've done for them so far, and then ask them the loaded question, like how do you feel we've done so far? [00:23:51] Jason: And then they're like, "Oh, well, you just told me you did all this you took care of that leaky toilet. You did this and property is ready for me And yeah, it's been great." " What's your experience been like with ABC property management so far?" "Oh, yeah It's been great." Because you just pointed out all the good. For the owner, you're like we got a tenant in place. We got the rent collected should be hitting your bank account in the next couple days. Like how do you feel ABC property management's done so far?" [00:24:15] Jason: "Oh, yeah. You guys are great." "Awesome We love hearing that would you be willing to share that feedback with us online? Or would you be willing to share that feedback with somebody else? That would really help us out." "Oh, yeah." So, it's called the Law of Reciprocity. They want to reciprocate, because you pointed out that you did something for them. [00:24:35] Jason: Yeah, there's kind of this debt or this leverage and they're like, "yeah, sure. I'd be happy to. Awesome. I'm going to have our producers-" you say right? "Our producer reach out and they'll do a little interview with you and I think you'll really enjoy it, and we're really good at making you look good." [00:24:51] Dan: Yeah, so great point. [00:24:53] Dan: I mean, testimonials build trust ultimately, right? And trust lasts a very long time. So even being able to send testimonials to existing tenants or existing owners as a reassurance, like, you know, if an owner has been with you for years, it's like, "Hey, If they're ever doubting about leaving us, let's send them like a case study or something, you know, once every six months or so, just to kind of reaffirm that you guys are really good. [00:25:15] Dan: So, so we actually have technology. We actually have technology that can build into the CRM process to know exactly when to reach out. So that can be automated. And we also upon completion of the video testimonial, we automate the whole Google or Yelp or any other types of site reviews. Automatically for the people that we interview and then one more thing I want to touch on Jason is objections, right? [00:25:37] Dan: So video testimonials are super powerful to use to address all objections before they even come up. So if you know right off the bat that nine times out of 10 people are going to say, well, you're, you know, such and such place is cheaper or other property managers or, you know, only charge 8 percent or whatever." [00:25:55] Dan: Then using the video testimonials and you can cue your producers into collecting that as like, "Hey, initially I thought that going with X was going to be a little bit more expensive, but little did I know they took care of X, Y, Z." Right. So being able to have those little seeds or saying, "Hey, you know, yes, this apartment building is probably not the cheapest around, but I'm so glad I chose this because of XYZ. So being able to take those objections and understanding how to reverse engineer these interviews to be able to get those soundbites that are going to help you with your closing.  [00:26:24] Jason: So this is something that your producers are trained on. That is in part of your onboarding process with new clients, then it's probably to identify what actions or challenges do they tend to deal with? [00:26:36] Jason: And then as you're gathering testimonials, it becomes a goal to offset those.  [00:26:41] Dan: Absolutely. So every new client that comes on board, we do a deep dive really understanding. who their audiences are going to be, who they're trying to attract, where these video testimonials are going to be displayed where these people are coming from, essentially trying to understand like what's in that prospect's mind frame, like what are they looking at when they're watching this? So that we can really kind of, you know, hit a home run for them. [00:27:03] Jason: Yeah, I love this. I think good testimonials are more important than most companies' marketing. They're more important than most companies' websites. They're more important than most everything that a company does to try and get new business. They don't understand the impact. And if you have negative reviews, which is like the opposite, it's like a clamp on anything that you could potentially do in your entire sales pipeline, any marketing you do, anything else, if you have negative reviews. People will check you out. People want to know, can they trust you? So they're looking for indicators. Even if they heard about you word of mouth or whatever, they might still go check and they're like, "well, they have a bunch of bad reviews. Maybe we should do some more research and find another company." And so the impact of that, I think is often underestimated. You can have the ugliest website. You can have the worst branding. You can have all the other leaks that exist in businesses, but if you have great testimonials and great reviews online, people will still work with you and those will be warm leads. [00:28:08] Jason: Like they'll trust you. There's stats that suggest that people trust online reviews or testimonials as much as word of mouth from a trusted friend or advisor if the reviews are credible, unlike some on Amazon. And then, so like the conversion rate or the close rate then is really high and you don't have to have as good of a website, you don't have to be as good at sales. You don't have to be as good at marketing. Good testimonials and good feedback really solves a myriad of marketing sins.  [00:28:37] Dan: Yeah, absolutely. And then it's reputation management too. So if you do have some bad reviews on Google, you can easily upload videos onto your Google business profile and you can upload positive video reviews. [00:28:49] Dan: And when somebody reads something that's written that's negative and they go to your website and there's what we call wall of love, which is basically a whole bunch of videos saying how great, you know, you are, that's a game changer.  [00:29:00] Jason: That's an outlier. That negative review is now an outlier. You know, owners know that there's going to be upset and negative tenants. [00:29:06] Jason: And that's a given in property management. But they want to know that you know how to deal with those situations and that you're making changes or improvements or whatever. So having good responses is also can be important on those reviews. So having a whole wall of proof, yeah, that overcomes a lot of challenges. [00:29:24] Jason: So well cool, Dan. I appreciate you coming on the show. I wanted to announce Dan, you're coming to DoorGrow Live. You're going to be talking at our event in May about some of this stuff, but going even deeper into how people can have an impact in a way that I think would help grow and scale their business, which was what we're all about at DoorGrow. [00:29:45] Jason: And so everybody, make sure and go and check out the details at doorgrowlive.Com. And we were bringing in some really cool experts that are going to be talking about a variety of different things. And Dan is going to be one of those. So really excited to have you at that, Dan.  [00:30:02] Jason: Super excited. Can't wait for it.  [00:30:05] Jason: Yeah, that's going to be really cool. And so if you want to take things to the next level and grow your business, this is the place to be. And can you give them a teaser of what you might be sharing at this?  [00:30:15] Dan: Yeah, absolutely. So, being able to present actual case studies in terms of property management and give solid advice and examples on how you can immediately start using video testimonials and leveraging social proof to be able to increase your conversions and also teaching you how to collect them. [00:30:33] Dan: And everything to do with social proof. So I'm super excited about that.  [00:30:37] Jason: This will be really cool. So make sure to get your tickets to DoorGrow Live. Go to doorgrowlive.Com. Dan, I appreciate you coming on the show. How can people learn more about Share One and get connected with what you're doing? [00:30:51] Dan: Absolutely. So our website is www.share.one O N E. And I think, Jason, we might put something nice together for your listeners and we'll add that to the show notes.  [00:31:01] Jason: Awesome. All right, appreciate you coming and hanging out with us here on the DoorGrow show and excited to do more stuff with you in the future. [00:31:08] Jason: All right. So, if you are a property management entrepreneur and you're wanting to grow your business, add doors, reach out to us at DoorGrow. We can help you with that. So until next time, everybody to our mutual growth. Bye, everyone. [00:31:19] Jason: you just listened to the #DoorGrowShow. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrowClub. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead content, social direct mail, and they still struggle to grow!  [00:31:46] Jason: At DoorGrow, we solve your biggest challenge: getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today's episode on our blog doorgrow.com, and to get notified of future events and news subscribe to our newsletter at doorgrow.com/subscribe. Until next time, take what you learn and start DoorGrow Hacking your business and your life.

Join us for this Elite Builders Role Play session, where we tackle real estate objections and teach you how to close more deals using tactical empathy and emotional intelligence. In today's call, we focus on mastering objection handling techniques that will help you win more real estate appointments and improve your conversion rates.Jose and I help an agent learn how empathy is the key to winning over sellers over the phone and getting them to choose you as an agent. If you're tired of hearing objections like “Let me think about it” or “Call me back in two weeks,” this video is for you. Learn how to handle those situations with ease and confidence through our winning real estate objection techniques.We're sharing insider knowledge that's been proven to increase real estate sales. We are giving you practical, real-world advice for those agents looking to close more deals. Don't miss this session where we explore Elite Builders Roleplay Group strategies to help you become a real estate sales pro.

Advanced Sales Tactics That You've Never Heard Of Ian Ross and Steve Trang discuss advanced sales tactics, emphasizing the importance of emotional language in sales conversations. Video Replay | Advanced Sales Tactics That You've Never Heard Of https://www.youtube.com/watch?v=AXk6x8Mc8MY Close More Sales | Advanced Sales Tactics That You've Never Heard Of Welcome to the Close More Sales Podcast. Our purpose is to empower sales professionals and entrepreneurs to push themselves to grow, achieve unimaginable success without burning out, and ultimately transform their lives.  I'm Ian Ross, and I'm obsessed with all things sales. I work with teams nationwide to make more money by asking better questions. The most proven path to achieving financial freedom is maximizing your earning potential, and the sales role is the lowest barrier with the highest possible ceiling for entry onto that path. Anyone can become a killer salesperson with the right techniques, mindset, and consistency.  Everything we cover on this podcast is geared toward one thing, helping you close more sales, so you can live the life you want.  If you get any value from this episode today, follow, subscribe, and tell us what you got out of the show in the comments wherever you listen to this podcast.  And if you'd like to get better at what you do, text CLOSE to 33777. And we'll help you out along the process.  Ian Ross | Close More Sales www.closemoresales.com Instagram | https://www.instagram.com/vividselling/ Takeaways | Advanced Sales Tactics That You've Never Heard Of Shift prospects from logical to emotional language to move them closer to a decision. Focus on pain points you can solve, not general pain that can't be addressed through your offering. Embody non-neediness and confidence through "acting as if" to make prospects more attracted to working with you. Be assumptive about next steps and make them feel normal, not like a big deal, to reduce resistance. Get external feedback and coaching to identify and overcome your blind spots, just like athletes review game footage to improve. Get a template breaking down what we do in a follow-up call. Text, FOLLOW UP to 33777  Timestamps | Advanced Sales Tactics That You've Never Heard Off Advanced Sales Tactics Introduction (0:00) Discussion on Advanced Sales Tactics (2:28) Handling Prospects' Emotional Language (3:24) Efficiency in Sales Conversations (10:02) Shifting Prospects' Focus to Emotional Language (14:03) Dealing with Pain Points in Sales Conversations (18:40) The Importance of Acting as If (23:21) Assumptive Next Steps in Sales Conversations (23:34) Handling Hesitation in Sales Conversations (24:17) Self-Belief and Overcoming Resistance (24:43) Handling Objections and Closing Techniques (24:58) The Power of Prioritization and Future Pacing (25:15) Common Closing Mistakes and Counterfeit Yeses (25:30) The Role of Coaching and External Feedback (1:17:30) Improving Sales Skills and Overcoming Blind Spots (1:20:27) Balancing Work and Skill Improvement (1:22:00) Advanced Sales Mastery Customized Coaching From Ian Ross With a Community Of Sales People Leveling Up Their Sales https://closemoresales.com/advancedsalesmastery Objection Proof Selling Sell In A Way That's Authentic And Natural To You https://objectionproofselling.com/ Schedule a free call with our Millionaire Advocates to discuss your situation and receive personalized advice. https://rb.gy/e0cqfh InvestorLift Special: 10% off with promo code: Disruptors http://get.investorlift.com/disruptors

Join Tu and our returning guest Zach Resnik as they discuss the importance of capturing and converting leads, and how MyStudio's Amplify's AI tool automates the process.Tu explains the importance of key metrics like student lifetime value, and calculating customer acquisition costs in order to optimize marketing efforts. Join the conversation to learn valuable tips on scaling your business!Timestamps04:49 Student Retention and Growth Analysis08:45 Marketing Strategies and Lead Conversion10:04 Automation and Amplify System15:30 Personalized Follow-Up and Best Practices18:22 The Importance of Lead Follow-Up18:50 Pricing Strategies and Membership Value21:30 Understanding Customer Acquisition Costs (CAC)23:54 Effective Marketing and Lead Conversion29:21 Handling Objections and Increasing Event ParticipationWant to streamline and optimize your business? Visit us and schedule a free demo of MyStudio to see how our tools can help you achieve similar results at www.mystudio.io

In this episode of the Millionaire Car Salesman Podcast, LA Williams, Vice President of Dealer Synergy, takes the wheel while Sean V. Bradley attends the Super Bowl LIX! Joined by the vibrant Tianna Mick, known in the industry as "T Got Your Keys," LA delves deep into strategies that transform ordinary sales calls into profit-generating interactions. With emphases on tone, customer rapport, and overcoming common pitfalls in sales conversations, this episode is rich with actionable advice for car sales professionals looking to elevate their game! "Questions control the conversation. Whoever gets the most questions answered is who wins." – LA Williams From addressing the frequent mistakes salespeople make on inbound calls to finely tuning one's auditory skills for detecting buying signals, LA offers a masterclass in sales acumen that stems from years of experience. His anecdotes, interspersed with Tianna's astute questions, unveil techniques on managing customer interactions effectively over the phone. By sharing insights into how to instantaneously build trust and utilize storytelling for impactful sales, the episode equips listeners with robust strategies to handle even the most challenging customer situations. Real-life examples underscore the vital role of strategic communication in fostering successful sales outcomes!   Key Takeaways: ✅ Tone and Energy are Crucial: Establishing the right tone and energy at the start of a call can significantly influence the customer's responsiveness. ✅ Word Choice Matters: Phrases such as "tell me" and "I'm just wondering" can inspire empathy and facilitate open dialogue with customers. ✅ Listening for Genuine Interest: Picking up on subtle cues in a customer's questions can reveal their level of interest and intent to purchase. ✅ Leveraging Storytelling: Effective storytelling can bridge communication gaps, making the sales process more relatable and engaging. ✅ Handling Objections with Empathy: Questions control conversation; using them strategically can navigate and manage challenging interactions.     About LA ‘The Blind Master' WilliamsL.A. Williams, Vice President and Partner of Dealer Synergy, has over 15 years of automotive sales experience and is dedicated to helping others grow and succeed. Starting as a frontline analyst, he quickly rose through the ranks to become Vice President while remaining hands-on with Dealer Synergy's programs. Known as “The Blind Phone Master,” L.A. has been blind for 37+ years and has mastered the art of sound, tone, and inflection, making him the ultimate phone sales coach. He has trained thousands of automotive professionals, including sales teams, managers, and dealer principals, with his “Phone Sales Mastery” strategies. A sought-after speaker, L.A. has presented at the NADA Convention, 20 Groups, and the Internet Sales 20 Group.  L.A. also co-hosts the Millionaire Car Salesman Podcast, the Against All Odds Radio Show, and moderates the Millionaire Car Salesman Facebook Group. Beyond automotive, he's a successful music producer, having worked with stars like Dr. Dre, Lil Wayne, and Katy Perry, and was even the voice of Jigsaw in four SAW movies. L.A. brings his audio expertise and creativity to the industry, using “entertrainment” to motivate and inspire automotive professionals. About Tianna ‘T Got Your Keys' Mick Tianna Mick aka T Got Your Keys is a known industry expert at Showroom Sales, Lead and Referral Generation, and Customer Satisfaction, specializing in Personal and Business Branding. At only 19 years old, Tianna was consistently the top-grossing salesperson in her dealer group, averaging 20+ units and generating $10K each month in personal income. Tianna is globally recognized for her award-winning website TGotYourKeys.com, voted #1 Personal Website in the Automotive Industry! Tianna is a 4x NADA Convention Speaker and the YOUNGEST NADA Speaker in History to date, awarded #1 Influential Female Car Salesperson, TikTok Influencer with over 3.8 Million Views, Guest of Brad Lea's Dropping Bombs Podcast, Graduate of Ally's A-List Summit Academy, Speaker at the Florida Independent Automobile Dealers Association, TrueCar's TrueTalk Panel Discussion Leader concerning Diversity, published in Digital Dealer Magazine, and reoccurring Digital Dealer Speaker, Internet Sales 20 Group Speaker, and now Chief Marketing Officer at Dealer Synergy.     Mastering the Art of Phone Sales: Insights from the Millionaire Car Salesman Podcast   Key Takeaways: Harnessing the power of tone, inflection, and the right vocabulary can dramatically improve phone sales outcomes. Understanding buyer psychology and leveraging storytelling can overcome common objections and build trust. Consistent learning and adaptation are vital for overcoming skepticism and improving skills over time.   Enhancing Phone Sales Through Tone and Inflection In the fast-paced world of automotive sales, mastering phone communication isn't just a skill—it's an art form. LA Williams, VP of Dealer Synergy, highlights a common pitfall: the lack of energy and enthusiasm when taking inbound calls. He humorously points out, "Our energy is not right. We'd be like Synergy Motors." Injecting energy into your voice is crucial for setting the right tone and capturing the caller's attention from the get-go. Williams emphasizes paying attention to not only what customers say, but also how they say it. The subtleties in tone, choice of words, and even pauses can reveal much about a caller's intent. As Williams advises, “You gotta hear,” meaning that a salesperson must attune their ears to these nuances. By asking thoughtful questions and engaging in a way that reflects the customer's language, you can build immediate rapport. "I'm just curious," or "Tell me more," are phrases that both engage the customer and provide deeper insights into their needs and desires. Such nuances extend beyond intro calls. Consider how energy and tone contribute when transitioning a skeptical caller to a quality lead. LA shares an all-too-common scenario: converting callers who've had negative automotive experiences into enthusiastic potential buyers. This transformation relies on infusing conversations with genuine warmth and curiosity, ensuring prospects feel heard and valued.   Storytelling as a Sales Tool In a world where buyers often distrust salespeople, storytelling stands out as a powerful tactic to establish credibility and build rapport. Williams delves into the art of sharing relevant narratives to sway hesitant buyers, emphasizing, “It's so interesting that you say that.” This technique helps to validate a customer's feelings while seamlessly pivoting the conversation towards a positive outcome. Consider the tale of the couple skeptical about getting a good trade-in value. By recounting a past customer's success story, Williams not only builds trust but illustrates dealership expertise and personal investment in customer satisfaction. These anecdotes aren't fabricated but strategically structured to highlight real customer experiences, as Williams illustrates: "If we could do something like that for him, just imagine what we could do for you." This approach illuminates how integrating relatable stories into phone sales can dismantle buyer apprehensions. By connecting emotionally through shared experiences, salespeople can gently guide conversations, allaying fears and deepening engagement. The authenticity of sharing and genuine curiosity about the customer's own journey can transform skeptics into committed, enthusiastic participants in the buying process.   Cultivating Trust in Short Timeframes One of the most intriguing discussions in the podcast revolves around establishing trust quickly over the phone. In phone sales, time is a luxury often absent, making initial impressions paramount. According to Williams, it's vital to repeat the customer's name, entering into what he calls "rapport mode." "Outside of someone's own voice," he explains, "their sweetest sound is their name." Repetition and the correct use of vocabulary also play significant roles in fostering trust. Simple phrases like "That's a great question" can elevate a standard interaction into a personalized experience. These words, paired with targeted storytelling and empathetic response strategies, can captivate and convert callers into loyal customers within minutes. Such approaches extend into broader strategic considerations, such as handling objections and turning skeptics into believers. LA poignantly shares a revelation: often, a sales representative's aversion to phone sales stems from misaligned expectations or an incomplete understanding of call dynamics. By revealing underlying metrics and demonstrating real success cases, Williams consistently shifts perceptions, opening the minds of even the most skeptical callers to what's genuinely possible. Ultimately, the beauty of phone sales lies in blending personal empathy with sharp, strategic communication. The podcast illustrates that with attention, adaptability, and authentic connection, sales professionals can break through barriers. As LA Williams shows, the journey to mastering phone sales is as much about growth in personal effectiveness as it is about understanding buyer psychology. As he closes the episode, “You are the average of the five people you spend the most time with,” inviting us to elevate our game and transform every call into an opportunity for lasting impact.     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

What % of the time are you facing your top three objections? If it's 75% of the time, it's time to do something about it. You want to reduce the percentage of the time you're receiving that objection. You can only do that by learning the most common objections you face. Caryn has the solution. Learn how to leverage her 3P process in this episode of Sales Reinvented.  Outline of This Episode [0:58] Common types of objections salespeople face [2:48] The biggest mistake salespeople make [4:11] How Caryn responds to objections [6:01] The role of empathy in objection-handling [7:00] How to handle objections with confidence [9:45] Caryn's top objection-handling dos and don'ts [11:43] Flipping the switch with a hesitant prospect Connect with Caryn Kopp Connect on LinkedIn Follow on X Connect With Paul Watts  LinkedIn Twitter  Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

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Join host Majeed Mogharreban as he dives deep into the art and science of subconscious sales with Paul Ross, a renowned sales expert and master of hypnotic language. In this engaging conversation, Paul reveals transformative techniques to influence prospects on a profound level, build trust, and empower them to make confident decisions. From crafting irresistible language to reframing objections, Paul shares insights that can revolutionize your approach to sales and communication. Key Takeaways: The Power of Language in Sales: Words are more than just tools—they shape consciousness, drive behavior, and influence decisions. Effective language can lift prospects out of their autopilot mindset and into a state of openness and trust. Reframing Sales as a Heroic Act: Sales is about guiding prospects to see possibilities they didn't know they deserved. By using subconscious language, you help clients believe in themselves and their decisions. Handling Objections with Hypnotic Language: Objections like “I need to think about it” can be restructured by linking indecision to past negative outcomes and inviting clarity. Use pattern interrupts to create curiosity and redirect focus. Hypnotic Techniques for Influence: Phrases like “before we begin our exploration” create an unconscious relationship of trust and leadership. Embedding suggestions subtly through storytelling can increase focus and engagement. Building Confidence as a Speaker and Seller: Your first sale is to yourself: believe in the urgency, importance, and uniqueness of your message. Avoid being overly slick; vulnerability and authenticity make you relatable and trustworthy. Notable Quotes: “Your words have the power to structure consciousness, shape decisions, and drive behavior.” “Selling isn't slimy—it's heroic. You're guiding someone to see a vision of themselves they didn't think was possible.” “The way you approach a conversation creates permission for deeper engagement.” About Paul Ross: Paul Ross is an internationally recognized sales trainer, master hypnotist, and author of The Subconscious Sales Advantage. His innovative techniques have helped sales professionals and entrepreneurs close millions of dollars in deals by tapping into the power of subconscious influence. Free Gift from Paul: Get a free digital copy of Paul's latest book, The Subconscious Sales Advantage, along with a bonus 10-minute video training on crushing objections.

Handling objections shouldn't be a roadblock; it's an opportunity to build trust and clarity from the start. Dr. Bobby and Dr. Lona discuss mastering the conversion process by tackling common patient objections—like time, money, and decision-making—before they even arise. They share practical strategies for pre-framing these “speed bumps” during early visits, making your recommendations resonate more deeply. By aligning care with patient values from day one, you'll create smoother conversions and empower patients to commit to their health journey with confidence.Key Highlights02:44 - An introduction to the topic of managing patient objections and setting clear expectations about commitment and cost upfront. 04:13 - The importance of pre-framing and handling objections before presenting the care plan.08:52 - The four common objections that patients have during the conversion process. 13:41 - Anticipating common barriers and clarifying them early in order to reduce the objection process.18:21 - Using Day one to extract the patient's core values, potential objections, and commitment level, building a foundation that minimizes surprises during conversion.22:20 - Dr. Bobby discusses personal analogies of objection handling, showing how understanding values and framing requests can increase the chance of positive outcomes.26:04 - The importance of handling potential objections on day one to create smoother conversions, ultimately ensuring patients commit to care with clarity. Resources MentionedTo schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastLearn what it takes to be Remarkable!: https://theremarkablepractice.com/Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/Learn more about the Remarkable CEO Podcast: https://theremarkablepractice.com/podcast/Learn what it takes to be Remarkable!: https://theremarkablepractice.com/

In this episode of the Table Rush Talk Show, Mischa sits down with Jay Lee, a high-ticket sales expert who has helped multiple companies scale from start-up to million-dollar months. Jay shares his unique background, from his beginnings as a pastor to his unexpected transition into sales, where he discovered a talent for closing high-ticket deals. Jay's signature method transforms standard service offerings into lucrative, high-value packages, redefining what clients are willing to invest in growth and transformation.Key Takeaways:Offer Stacking for Maximum Value: Jay reveals his ‘offer-stacking' strategy, which adds layers of value to service packages, allowing them to command higher price points.Sales Psychology and ‘Give First' Mindset: Jay's philosophy centers on a ‘give first' mentality—building client trust and value upfront to create a more powerful sales process.From 50K to 1M in Monthly Sales: Jay recounts his experience of scaling a client's sales from 50K to 1M in a few months using strategic price increases, offer refinement, and targeted closing techniques.Handling High-Value Transactions: Jay shares practical insights on managing large sales, handling objections, and creating urgency without pressure.Creating Financial Freedom: Through his sales and scaling methods, Jay demonstrates how companies can create reliable, high-ticket revenue streams to support sustained growth and freedom.Tune in to discover Jay's playbook for high-ticket selling, including how to reposition your offers, engage potential clients, and drive growth at an extraordinary pace!Links and Resources:Jay Lee FaceBook: https://www.facebook.com/jayleesalesninja Learn more about Jay and Book a Call with him  here! https://www.gosalesninja.com/home  Mischa's Stuff!Join my Podcast guest speaking Masterclass: Register NowThis Masterclass will teach you:How to speak with confidence and authenticity.How to find podcasts that attract your ideal audience.How to get booked without the hassle.Ideal for coaches, course creators, and heart-centered entrepreneurs who want to generate leads, customers, and sales in a genuine way.Join us and start your journey to becoming a podcast guest-speaking pro!Register Now______________________For social Media: LinkedIn - https://www.linkedin.com/in/mischaz/Subscribe and share with your business associates who could use a listen!

Each time we're handling objections in sales, we should get better at it. Every sales call you have, every objection you ever receive, if you're able to document the primary questions and objections and concerns that you get, and you can properly document your best responses to that -- the ones that have gotten you the best results -- now you build up an arsenal of material that allows you to stage those responses up front, make them part of the presentation, part of the reason to buy from you rather than your competitor. David: Hi, and welcome back. In today's episode, co host Jay McFarland and I will discuss why salespeople struggle handling objections in sales. Welcome back, Jay. Jay: Hey, thank you, David. Another great discussion. I feel like we get into just kind of the same old responses, or we feel like at the first rejection, "Oh, that's a no. So I move on to the next person." David: Yeah, I give up when in fact, most objections indicate interest. And sometimes salespeople forget this. A lot of them know it and they forget it, but some don't even realize it. They think, okay, if they object, they don't like it. They don't want it. They reject me. They hate me. All these types of things. Most of which are not true. And maybe none of them are true. But when somebody objects or raises some sort of objection to what you say, it means, "okay, you have me interested enough to ask the question. Otherwise I would say, no, not interested at all. Thanks." So that's one important aspect of it, is that if you struggle handling objections in sales, part of it might just be your mindset. If you believe that an objection means non-interest, then you kind of shoot yourself in the foot to start out with. Jay: Yeah, such a great point. I think you have to convert your thinking a little bit and look at rejection or questions as an opportunity. This is kind of side thing, but you know, in the restaurant business where I started out, people were always afraid of customer complaints. And I always felt like these are an opportunity. They create an opportunity to build loyalty because none of us expect anybody to be perfect. Well, some people do, and some people you can't please, right? But they do expect you to resolve it. And so, I always felt like if I can really resolve this situation well, I build loyalty. Because they know that if they come here, they will be treated well. And I think rejections are the same depending on how you handle them. David: Yeah, no question. And what you talk about, rejections, especially if it's after they've received the service, right? If you come to a restaurant and you had a bad experience, that's an after the fact, then it's remedial. You have to fix that. In a sales situation, they haven't tried the food yet, right? So this is up front, this would be like, well, why should I even come into your restaurant in the first place? And that's where you've got to be able to have your messaging dialed in to the point where it makes such perfect sense for them to choose the right option, as far as you're concerned. To come into the restaurant or to take advantage of whatever it is that you offer, that they will give you a shot. So when people struggle handling objections in sales, in some cases, it's that they haven't documented the objections they've gotten in the past. And if you don't come up with answers, to the things that come up again, and again, and again, that is really a bad sign. I've seen this recently on TV. I try never to talk politics on this podcast, but sometimes people ask the same question over and over and they never come up with a good answer to it. Jay: Yeah. David: And that doesn't make sense. What you need to be able to do when you sell yourself, when you sell your business, when you sell an idea, is you need to be able to identify what are the most common questions I get? What are the most common complaints or objections that I get ab...

In today's episode of Windshield Time, hosts Chris Elmore and Harold "J-Dub" James Walker Jr. explore strategies to handle the objections you're sure to face in the upcoming holiday season, and how Ralphine from "A Christmas Story" can help you overcome these obstacles. If you're looking for a nugget of wisdom to up your service game, we may just have it here today. Take one small step and you can have it. Listen now!     Chapters:   00:00 Introduction   11:39 Understanding the Holiday Objection   14:03 Ralphie's Sales Approach in A Christmas Story   19:32 Influencers and Decision Makers in Sales   21:52 Understanding Influencers in Decison Making   29:09 Ralphie's Strengths: Knowledge and Passion   37:46 Classic Mistakes in Sales: Ignoring Key Influencers   44:55 Lesson Learned from Ralphie's Journey     Key Takeaways:   1) Avoiding weaknesses hinders progress and improvement   2) Knowing the personality types of decision makers aids in sales   3) Handle objections directly rather than resorting to tricks   4) Set clear timelines for follow ups and decisions   5) Using tools like ChatGPT can enhance knowledge and confidence     Sign up for an upcoming class here!   The coaches at Service Excellence have worked closely with more than 1,000 service companies and learned from them how to avoid every mistake that can be made. So, if you'd like to talk deeper on this subject and others, use Chris or James' contacts below!   Chris Elmore: 254-733-7109 or elmore@servextra.com James Walker: 254-230-5266 or james@servextra.com   Go out and Turn Learning into Earning!

We've all heard the usual objections—“The price is too high” or “You're not a good fit for us.” But what about the objections no one talks about? Many deals fall through because prospects perceive real or imagined risk. Others are paralyzed by decision fatigue, overwhelmed by the options in front of them.  In this episode of Sales Reinvented, you'll learn how to uncover these hidden barriers, shift objections into conversations, and build trust that leads to yes. Dive into the key insights below, then listen to the full episode to sharpen your sales game! Outline of This Episode [1:12] The most common types of objections [3:05] How to overcome prospect overwhelm [4:22] The biggest mistakes people make [7:45] How Lisa responds to objections [9:04] The role of empathy in objection-handling  [11:09] How to handle objections with confidence [14:10] Top 3 objection-handling dos and don'ts [17:00] Turning an objection into a successful sale Resources & People Mentioned B2B Sales Strategy: Avoid Prospect Stalls and Stops Connect with Lisa Magnuson Follow on X Connect on LinkedIn Connect With Paul Watts  LinkedIn Twitter  Subscribe to SALES REINVENTED Audio Production and Show notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

In this episode, we kick off a mini-series on pricing your nature-based therapy services. Key Takeaways from this episode: Research what is average for your area and charge a similar amount for your services. Don't set your prices too high or too low at the start because either can be detrimental to your business. Try not to over-explain when telling people what you charge. Say your price and SHUT UP and wait for them to respond. If you are a cash pay business, you can offer scholarships for families to expand the reach of your services to lower-income clients. Always have a system in place before offering scholarships. Raise your prices for new clients after you have a established a proven concept and have raving testimonials from previous clients. Think about VALUE. Offer add-ons that add value for families so they see why they are paying versus going to a standard non-nature-based provider (for example: a weekly update, progress notes, consult minutes, on-call PRN services, home programs, etc.). Stay tuned for more episodes in this series on pricing, and consider joining my Business Hive group coaching program, opening for enrollment in January, to help you build a successful nature-based practice! You can join the waitlist at https://www.therapyinthegreatoutdoors.com/hive 00:00 Introduction and Series Announcement 00:52 My Upcoming Trip to Nepal and Indonesia 02:18 Gratitude and Life Reflections 04:35 Introduction to Pricing Your Services 05:46 Setting Initial Prices for Your Services 07:02 Understanding the Value of Pricing 07:24 The Importance of Silence After Stating Your Price 07:48 Handling Objections and Offering Scholarships 08:47 Investing in Yourself and Your Business 09:59 Researching Funding Options 11:07 Adjusting Prices Based on Cost of Living 12:27 Adding Value Through Additional Services 13:50 Final Thoughts on Pricing and Valuing Your Services

Episode Title: How to Close the SaleHost: Connie HolmEpisode Summary: In today's episode, we're diving into one of the most crucial skills for service-based professionals—closing the sale. Connie Holm shares strategies learned from recent experiences at major events like the National Women's Show and the Ottawa Wedding Show, where she and her team showcased Spa Olivia's offerings. Whether you're dealing with hesitant, interested, or straightforward clients, Connie's insights provide a roadmap to making closing the sale feel effortless and rewarding.Episode OutlineIntroductionWelcome: "Welcome to ‘Outside the Treatment Room,' the podcast about the business side of the beauty industry. I'm your host, Connie Holm, and today we're discussing closing the sale—a critical skill in our profession."Personal Story: Connie discusses her experiences at recent events, the types of customers she encountered, and the methods she used to draw them in and start meaningful conversations.Client Types & Closing StrategiesTypes of Event Attendees:Non-Looker: Uninterested and avoids eye contact.Curious but Cautious: Interested but wary of a sales pitch.Direct Communicators: Upfront about their interest or lack thereof.Sales Strategy Outline:Strategies for interacting with each client type.Tips on keeping prospective clients engaged and interested without being pushy.Closing the Sale Steps:Step 1: Prepare Yourself & Your TeamKnow Your Products/Services: Confidence in your offerings instills trust in clients.Understand Client Needs: Practice active listening to align recommendations with their goals.Build Genuine Connections: Personalize interactions to build trust and rapport.Step 2: Educate, Don't PushPosition Solutions, Not Sales: Present products/services as solutions to client needs.Incorporate Storytelling: Personal stories like Connie's experience with laser hair removal offer relatable solutions.Recommend Naturally: Mention products/services as part of the treatment process.Step 3: The Closing ConversationSet the Stage for Next Steps: Offer clear next steps or product recommendations during and after treatment.Use Positive Language: Confident, direct phrases resonate more with clients.Gauge Interest with Questions: Use open-ended questions to invite client feedback.Step 4: Handle Objections GracefullyNormalize Objections: Objections are natural; handle them confidently.Feel, Felt, Found Technique: Empathize with client concerns and offer reassurance.Offer Alternatives: Provide budget-friendly options or suggest signing up for promotions.Step 5: Seal the Deal & Follow UpClarify Next Steps: Guide clients clearly toward booking or purchasing.Book Next Appointment: Like a dentist, encourage clients to book their next visit before leaving.Episode ClosingQuote of the Day: Lori Richardson says, “Selling is really about having conversations with people and helping improve their company or their life.”Final Thoughts: Closing a sale is about meeting client needs and building a trusting relationship. Confidence, empathy, and preparation are your biggest allies.Social Media & Contact: Follow @rosegoldlearning on social media or email info@rosegoldlearning.com.Subscribe and Share: Don't miss an episode—subscribe on your favorite podcast platform and share with others who could benefit. Thank you for tuning into this episode of the Outside the Treatment Room podcast! Connect with Us:Instagram: www.instagram.com/rosegoldlearningFacebook: www.facebook.com/rosegoldlearningEmail: info@rosegoldlearning.comIf you enjoyed this episode, please consider leaving a review and subscribing. Your support helps us reach more beauty business owners like you!Stay inspired and keep growing!

Welcome back to another episode of our 4-week sales series! This week, we're wrapping things up by tackling one of the most challenging aspects of sales—handling objections. If you've ever struggled with overcoming objections during your sales calls, whether it's about price, timing, or uncertainty, this video is for you! In this episode, Coach Karena will guide you through: The three major objections most clients bring up. Why objections are not rejections—but opportunities to build trust. Practical strategies to handle objections confidently. How to listen actively, empathize, clarify concerns, and reframe objections. Whether you're watching live or catching the replay, drop your questions in the comments or DM me directly, and let's dive into the art of mastering objections! Don't forget to rate your confidence level on a scale from 1 to 10 when handling objections in your sales calls! --- Support this podcast: https://podcasters.spotify.com/pod/show/gobegreat/support

In this Elite Builders Roleplay, we dive deep into lead follow-up, handling objections, and mastering pre-qualifying clients. Learn how to follow up with your leads and overcome objections effectively in this powerful roleplay session. Be sure to tune in as we share LIVE our pre-qualification script and how we use it to find clients and close more real estate deals! Like this episode and subscribe for future roleplay episodes!

In this episode of the Super Entrepreneurs Podcast, we dive deep into confident sales strategies with expert Paul Epstein on mastering objections and building momentum for long-term success. Learn how to create authentic connections, overcome common sales hurdles, and shift your mindset to achieve consistent growth. Whether you're an entrepreneur, business owner, or sales professional, this episode will equip you with actionable tips to transform your approach and boost your sales performance. Tune in and discover how confidence, rapport, and strategic thinking can lead to powerful results.   Chapter Stamps: 00:39 Guest Introduction: Paul Epstein 01:13 Paul's Journey into Major League Sports 03:35 The Power of Playing Offense 04:29 Sales Strategies and Mindset 10:54 Building Rapport and Authentic Leadership 18:05 Handling Objections in Sales 25:51 Virtual Engagement Tips 27:40 Conclusion and Final Thoughts Pullout Quotes:   "Purpose over paycheck, but you only get that when you short game prioritize individuals and prove to them that I'm going to take care of you regardless of what's best for the bigger picture." "The challenge most sales folks have is they feel like they need to win the conversation. It's me versus you." "Be hungry, not thirsty. Hunger is your internal drive and fortitude to keep going and to persevere, but thirsty is when you want it so bad that you sound desperate." "You can call it an objection, you can call it rejection, and you can't have one without the other." "Confidence needs to be balanced by humility. Too much confidence without humility is arrogance; too much humility without confidence is a lack of self-belief."   Social: Website: https://www.paulepsteinspeaks.com/monday-momentum  Linkedin: https://www.linkedin.com/in/paulepsteinspeaks/  Instagram: https://www.instagram.com/paulepsteinspeaks/ Confidence Quiz: This quiz will help your audience find their confidence score on a scale of 1-100, and upon completion, they will receive a variety of tools, resources, and activities to help them enhance their self-confidence and become the most confident version of themselves. Please follow this link to access the quiz: https://www.paulepsteinspeaks.com/confidence-quiz     Disclaimer: Please be aware that the opinions and perspectives conveyed in this podcast are solely those of our guests and do not necessarily represent the views, ideologies, or principles of Super Entrepreneurs Podcast, its associated entities, or any organizations they represent or are affiliated with. We provide a platform for discussion and exploration, and the content of each episode is understood to be independent expressions from our guests, rather than a reflection of the beliefs held by the podcast or its hosts. Notice to the Super Entrepreneurs community: Before we part, remember to join our Private Facebook group, 'Mindset for Business Success' Here we share mindset wisdom to elevate your life and business LIVE every Tuesday morning(EST), ready for a transformative journey? This group is your key to unlocking potential and achieving business growth. Don't miss out on this incredible free resource. Join us in 'Mindset for Business Success' Today! https://www.facebook.com/groups/mindsetforbusinesssuccess/ The only limits in our life are those we impose on ourselves. Bob Proctor  ▬▬▬ Free Clarity Call with Shahid▬▬▬  https://calendly.com/shahiddurrani/free-clarity-call-with-shahid-durrani ________________________________________________________________________ OFFERS: https://zez.am/officialshahiddurrani  ▬▬▬ Get my Free Webinar▬▬▬ How to super scale your business to the next level without chasing strategies and feeling stuck https://shahiddurrani.com/registration/  ▬▬▬ Business Funding▬▬▬  https://www.7figurescredit.com/superfunding  ▬▬▬ Fund Your Clients▬▬▬  https://join.7figurespartners.com/?a_aid=superfunding  ▬▬▬ The TEDx Talk Program▬▬▬ https://info.shahiddurrani.com/tedx ▬▬▬ Professional Investment Ideas Delivered to your Inbox▬▬▬ https://capexinsider.com/insider-newsletter/?orid=90906&opid=94 ▬▬▬ FREE DOWNLOAD Reveals Recession Proof Business▬▬▬ https://www.b2bfundingpartner.com/b2bfree100?a_aid=superfunding&a_bid=1f1eb0a5 ▬▬▬ START-UP INVESTOR READY TO HELP▬▬▬ https://info.shahiddurrani.com/ideas ▬▬▬ How to make $3,493 commissions without doing any selling▬▬▬ https://hop.clickbank.net/?affiliate=superentre&vendor=ambsador ▬▬▬ Stock/Options Trading Academy That Works▬▬▬ https://lddy.no/1gqxb  ▬▬▬ Real Estate Investing on Terms! No Credit | No Down payment▬▬▬ https://smartrealestatecoach.com/?sld=super Affiliate Disclaimer: If you buy through one of the links provided, I may receive a commission (without any additional charge to you).  @SuperEntrepreneursPodcast   @officialshahiddurrani 

Is Offering Too Many Options Confusing Your Clients? Welcome to the Gym Marketing Made Simple podcast, your go-to resource for exploring the strategies that boutique fitness gyms need to thrive. Today's episode discusses why offering too many choices might hurt your sales. We'll explain how presenting a clear and concise sales strategy, starting with a premium service like personal training or nutrition coaching, can make all the difference. By offering a simple, straightforward group class option as a follow-up, you help clients confidently make decisions.  We'll also discuss why giving away the first month for free might not be as beneficial as it seems and how focusing on the client's needs, one solution at a time, is critical. And remember, sometimes silence during the sales process is the most powerful tool you can use. 00:00 Intro  00:20 Sales Strategies for Boutique Fitness Gyms 1:35 Simplifying Sales Offerings 8:47 The Importance of Clear and Concise Offerings 16:03 Handling Objections and Closing Sales 21:47 Practical Tips for Improving Sales Tune in to learn how to simplify your sales approach and improve client engagement and conversion in your gym.

Cold calling is becoming increasingly difficult for sellers. The old methods aren't working, and you have no clue what the new cold outreach techniques are. Don't worry, I got you covered. In this episode, I'm joined by Armand Farrokh and Nick Cegelski, co-authors of the book "Cold Calling Sucks, That's Why It Works." Together, we discuss the challenges of cold calling and share proven strategies to improve success rates based on their extensive experience and data analysis. Data-Driven Strategies for Success Nick shares data on the success rates of different call openers. He recommends using well-researched and context-based openers to increase success.  My guests also discuss the effectiveness of describing a problem with dangerous specificity to establish credibility and capture the prospect's attention. The Power of Personalized Openers Armand and Nick emphasize the importance of using personalized, context-based openers to stand out from the typical cold caller approach.  You can establish a friendly rapport and credibility with prospects by conducting moderate research and focusing on relevance. Handling Objections with Empathy and Humor My guests stress the need for cold callers to recognize objections as interruptions and respond with understanding and humor, rather than being defensive.  They recommend isolating and practicing core talk tracks, such as openers and objections, to improve the overall sales conversation. Problem-Centric Approach and Storytelling Armand underscores the value of leading with a problem-centric approach.  By pinpointing a specific problem that resonates with the prospect, you can create a visceral reaction and position yourself as a strategic partner in solving their issues. Armand and Nick's Book: Cold Calling Sucks, That's Why It Works Armand and Nick challenge the common perception that cold calling is an ineffective sales strategy in their book.  Drawing from their extensive experience and data analysis of over 300 million cold calls, the authors present a compelling case for the power of cold calling when done correctly. The book offers practical strategies and insights for crafting personalized, context-based openers to set sellers apart from the typical cold caller approach.  “We recommend finding the top five triggers that would make you believe someone could be a good customer. When you're looking for those five triggers in order and find one, that's your reason for calling them. You don't need to keep researching, so you can start operationalizing this stuff and become far more efficient.” - Nick Cegelski.  “It should take 30 seconds to disqualify, 30 seconds to research. Find one thing. That's what you put in your opener.” - Armand Farrokh.  Resources order.30 mpc.com/book 30 Minutes to President's Club Sponsorship Offers This episode is brought to you in part by Hubspot. With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales. 2.            This episode is brought to you in part by LinkedIn. Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at linkedin.com/tse. 3.            This episode is brought to you in part by the TSE Sales Foundation. Improve your connection on LinkedIn and land three or five appointments with our LinkedIn prospecting course. Go to the salesevangelist.com/linkedin. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We'd love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.

Are you struggling with handling objections and expired listings in your real estate business? You're not alone! Many real estate agents find it challenging to master the perfect script for expired listings and effectively handle objections during cold calls. In this epsiode, we are diving into the ultimate expired listings script and demonstrating live roleplay sessions to help you overcome these common hurdles.Through live roleplay, you'll see exactly how to navigate conversations with potential sellers, making your cold-calling efforts more successful.Here's what you'll get from watching this episode ⬇️- The perfect expired listings script to boost your cold calling success.- Real-life examples of handling objections through live roleplay sessions.- Proven techniques and tips to enhance your real estate scripts.- Insights on improving your skills in real estate objections and cold calling.By the end of this episode, you'll have actionable strategies to implement in your own calls, improving your ability to convert expired listings into successful leads.If you find this episode helpful, be sure to like, subscribe, and comment below with your thoughts. Don't forget to check out more of my content for advanced real estate training and real estate coaching. Let's take your real estate business to the next level!Subscribe now to stay updated with the latest tips for real estate agents and enhance your real estate career with the Elite Builders Roleplay Group!

On this episode, we're diving deep into one of the game-changing concepts in sales: leverage.Understanding how to position yourself on a sales call can be the difference between a closed deal and a missed opportunity.What You'll Discover:

to watch this episode, subscribe to my YouTube channel: optYOUmize podcast YoutubeSummaryHost Brett Ingram talks with Dr. Danny Brassell, a renowned author, speaker, and reading advocate. They delve into Dr. Brassell's inspiring journey from an inner-city teacher to a champion of reading and communication skills. Dr. Brassell shares effective strategies to cultivate a love for reading in children, underscores the importance of reading for personal and professional success, and offers tips for overcoming the fear of public speaking. The episode concludes with Dr. Brassell providing listeners with access to free resources to enhance their reading habits and communication skills.00:00 Introduction to Optimize Podcast00:08 Meet Dr. Danny Bursell02:22 The Importance of Reading04:52 Personal Stories and Teaching Experiences09:06 Strategies to Encourage Reading24:10 The Power of Communication Skills33:35 Memorable Oscar Speech by Joe Walker34:42 The Journey to Mastery: Practice Makes Perfect37:06 Overcoming the Fear of Public Speaking38:41 The Power of Consistency and Repetition39:21 Inspiring Stories of Triumph46:27 The Importance of Storytelling in Business50:29 The Impact of Reading on Success58:02 Conclusion and Final ThoughtsVisit http://freeGIFTfromDANNY.com for a free e-copy of Danny's book "Read, Lead & Succeed," which provides inspirational quotes & stories and adult- and children's-level book recommendations. You can also get access to a "5-day reading challenge" digital training for parents interested in helping their children read more, read better and love reading.Chapters00:00 Introduction to Optimize Podcast00:08 Meet Simon Severino: Sales Expert01:09 Simon's Journey to Sales Mastery05:27 Common Sales Mistakes and How to Avoid Them11:46 Handling Objections in Sales13:38 Maintaining a Positive Sales Mindset17:49 The Eight Steps to Repeatable Sales19:27 The Strategy Sprints Method21:37 Client Success Stories25:51 Personal Insights and Final Tips28:43 Conclusion and Wrap-UpVisit http://freeGIFTfromDANNY.com for a free e-copy of Danny's book "Read, Lead & Succeed," which provides inspirational quotes & stories and adult- and children's-level book recommendations. You can also get access to a "5-day reading challenge" digital training for parents interested in helping their children read more, read better and love reading.#reading #readtosucceed #podmatch #solopreneur #successmindset #successhabits #believeinyourself #businesslessons #entrepreneur #worklifebalance #successhabits #digitalbusiness #personaldevelopment #successhacks #businesslessons #lifelessons #success #entrepreneurslife #entrepreneurialmindset #entrepreneurtips #entrepreneurmind #entrepreneurmotivation #optyoumize #brettingram #digitalmarketing #onlinemarketing #digitalmarketer #entrepreneurpodcast

to watch this episode, subscribe to my YouTube channel: optYOUmize podcast YoutubeSummaryHost Brett Ingram talks with Simon Severino, acclaimed author of 'Strategy Sprints', CEO of Strategy Sprints, TEDx speaker, podcast host, Forbes contributor, and triathlete. They discuss the complexities of entrepreneurship, specifically focusing on effective sales growth strategies and systems. Simon shares his journey to mastering sales, emphasizing the importance of immersion and resilience. The discussion covers critical sales techniques such as establishing an agenda, crafting a sales playbook, and avoiding premature pricing. Moreover, Simon explores the significance of mindset, teamwork, and support structures in sales. Brett and Simon dissect key sales challenges like objections and the nuances of driving higher sales in commoditized industries. Finally, they delve into the 'Eight Steps to Repeatable Sales' framework and the concept of a '90-Day Strategy Sprint' to boost revenue. The episode is packed with valuable insights aimed at helping entrepreneurs achieve their business and personal life goals.Visit https://strategysprints.com to get Simon's free newsletter that helps you become a better leader, learn how to become a certified strategy coach, and learn all about how Simon can help you grow your sales.Chapters00:00 Introduction to Optimize Podcast00:08 Meet Simon Severino: Sales Expert01:09 Simon's Journey to Sales Mastery05:27 Common Sales Mistakes and How to Avoid Them11:46 Handling Objections in Sales13:38 Maintaining a Positive Sales Mindset17:49 The Eight Steps to Repeatable Sales19:27 The Strategy Sprints Method21:37 Client Success Stories25:51 Personal Insights and Final Tips28:43 Conclusion and Wrap-UpVisit https://strategysprints.com to get Simon's free newsletter that helps you become a better leader, learn how to become a certified strategy coach, and learn all about how Simon can help you grow your sales.#salesgrowth #growsales #salesstrategies #podmatch #solopreneur #successmindset #successhabits #believeinyourself #businesslessons #entrepreneur #worklifebalance #successhabits #digitalbusiness #personaldevelopment #successhacks #businesslessons #lifelessons #success #entrepreneurslife #entrepreneurialmindset #entrepreneurtips #entrepreneurmind #entrepreneurmotivation #optyoumize #brettingram #digitalmarketing #onlinemarketing #digitalmarketer #entrepreneurpodcast

Be sure to register for my free training on, "The 5-Step Formula to Closing More Deals without the Price Pushback, 'Think-It-Overs' or Ghosting"https://salesinsightslab.com/training/Welcome to "Data Driven Insights," the podcast that merges tactical sales advice with data-backed strategies to help sales reps and business owners generate more meetings and close more sales at higher prices. Hosted by Marc Wayshak, each episode dissects critical sales techniques and methods supported by real-world data, ensuring you have the tools to elevate your sales game. Tune in to discover how you can leverage data to improve your sales outcomes.In this episode, host Marc Wayshak dives into five strategic questions designed to get prospects to open up and share their true challenges and needs. Marc emphasizes the importance of effective communication and how asking the right questions can reveal invaluable insights, leading to more successful sales outcomes. The episode covers:1. **Quick Opening Play**: Utilize the "opening play" method by sharing the top three challenges your prospects typically face and asking if these issues resonate with them.2. **Tell Me More About That**: Prompt deeper conversations by asking prospects to elaborate on their statements, helping uncover core issues.3. **Why Do You Think That Is?**: Get prospects to explore and explain the reasons behind their problems, providing deeper understanding and context.4. **What Prompts You to Say That?**: Use this question to clarify the motivations behind a prospect's statements or questions, ensuring a focused dialogue.5. **Why Is That?**: A simple yet powerful question that encourages prospects to delve into their objectives and challenges, allowing you to address their needs more effectively.Marc's insights reveal that successful selling hinges not just on presenting solutions but on understanding and unpacking the true challenges prospects face. By incorporating these five questions into your sales conversations, you'll be equipped to foster more meaningful interactions and achieve better sales outcomes.Tune in to master these essential sales techniques and transform your approach to selling by making every conversation count. For further resources, visit closingtraining where you can access additional free training on the five-step formula to closing more deals.

Learn how to handle common tough objections and overcome mental blocks Hello everyone, Aaron Novello here. Are you tired of hitting the same roadblocks in your real estate career? In this epsiode, I dive deep into proven strategies to handle tough objections and overcome those mental barriers that keep you from succeeding. We'll explore essential skills in real estate negotiation, share top self-improvement tips, and uncover how to combat procrastination effectively. Whether you're a seasoned agent or just starting out, these insights will bolster your decision-making skills and motivate you to achieve new heights. Join me as we tackle these challenges head-on, providing you with actionable techniques to enhance your professional growth and harness your full potential.Subscribe for more episodes on real estate and start transforming your real estate career today! 

Motivational Moments with Eric Vickery: acknowledge objections, engage empathetically, and overcome them with clarifying questions.  Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

The mainstream way of handling objections is wildly ineffective.    It's convincing energy and it's not convincing anyone.    Instead, it ends up making the prospect feel dismissed and invalidated instead of seen and heard.    It's important to understand that objections are NOT something personal.    Objections are concerns and what do you do when someone you care about has a concern? You explore it with them.   This approach is extremely powerful in a sales conversation.    If you're ready to ditch the old, pushy sales tactics and embrace genuine, curiosity-driven conversations leading to long-term client relationships, then this is for you.    Because only good sh*t happens when you approach objections with curiosity, not coercion.  Are you in?    Listen to discover: Understanding the emotions around objections and how to manage them for success The completely natural fears prospects experience before investment and how to address them in a collaborative way The approach to objections that not only wipes out the need for pushing but also steers the conversation toward a place of relief and trust. Finding the ROOT of the resistance for more effective conversations Approaching objections as an opportunity to also understand if a client is a good fit for YOU (no nightmare clients policy!)   “You want to treat your clients better than you treat your prospects, and you want to treat your prospects like they're going to be your client for a really long time.” - Aleasha Bahr   Interested in mastering clear conversations and eliminating the need for convincing or discomfort around objections? Let's hop on a call! calendly.com/aleasha/sales-level-up 

Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.Episode Reference Links:Burt Alper: WebsiteStanford Profile: Website Ep.102 Create a Presence: How to Communicate in a Way Others Can Feel: Website / YouTube Ep.70 Keep 'Em Coming: Why Your First Ideas Aren't Always the Best: Website / YouTube Original Episode - Ep.5 From Monologue to Dialogue: How to Handle a Skeptical Audience: Website / YouTubeConnect:Email Questions & Feedback >>> thinkfast@stanford.eduEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn Page, Instagram, YouTubeMatt Abrahams >>> LinkedInStanford GSB >>> LinkedIn & TwitterChapters:(00:00:00) IntroductionHost Matt Abrahams introduces the episode and guest Burt Alper, a fellow strategic communication lecturer at Stanford GSB(00:00:55) Handling Direct ObjectionsConfronting direct objections during presentations, particularly in professional settings like executive meetings or at the GSB.(00:02:37) Preparation for ObjectionsThe importance of preparation when anticipating objections and strategies for foreseeing potential pushbacks.(00:03:50) Emotional vs. Logical ObjectionsDistinctions between emotional and logical objections and how these types of objections manifest in conversations.(00:06:09) The Power of ReframingThe technique of reframing in objection handling and altering the context of a conversation to address concerns without conceding.(00:08:17) The Role of ParaphrasingParaphrasing as a critical skill for clarifying and addressing objections, with the benefits of accurately restating concerns to ensure mutual understanding.(00:12:11) The Final Three QuestionsBurt Alper shares the best communication advice he's received, a communicator he admires, and his ingredients for successful communication.(00:14:55) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Motivational Moments with Eric Vickery: Learn to handle patient objections in dentistry: listen, categorize, and engage effectively.Resources:All-Star Live Dental Training EventsDental CoachingDental Practice Growth Webinar 

Be sure to register for my free training on, "The 5-Step Formula to Closing More Deals without the Price Pushback, 'Think-It-Overs' or Ghosting"https://salesinsightslab.com/training/Today, we're diving deep into a high-stakes topic that makes many in sales visibly shudder—the Alpha Prospect. These are the tough, intimidating sorts that can dominate a sale, often leaving even the most seasoned reps feeling like they've stepped into the ring with a heavyweight champion. But fear not! Coach Tiffany and I are here to deconstruct the mythos of the alpha prospect and provide you with the game plan to not only survive but thrive in these daunting encounters.We'll be revealing why it's essential to stand your ground. We show you that sales, at its core, is a game—a game where intimidation is purely psychological and can be conquered through a steadfast strategy and an unwavering mind frame.From reframing our perspective, to sticking to our process, engaging fully in the conversation, and delivering undeniable value, we're unpacking the tactical approaches that will help you engage with alpha prospects on an equal footing, turning potential adversaries into allies in your sales journey.By the end of our conversation, you'll be equipped with the insights and confidence needed to tackle those high-octane sales meetings. Change the way you perceive these prospects and transform trepidation into excitement. Remember, it's just a game, and we're here to win.Sales Strategies for High-Value Clients: "Alpha prospects are some of those people that can, like you have nightmares about actually running into a sales scenario with, but in reality they're people just like anybody else. And if you're coming in with a strong strategy, you're going to be fine with them."— Coach Tiffany [00:00:46 → 00:01:00]Navigating Power Dynamics: "And they, you know, a lot of times people in this space are walking around thinking like you're either a predator or you're prey and you're kind of walking in with that sign that says you're one or the other."— Coach Tiffany [00:03:16 → 00:03:27]Business Communication Candidness: "Exactly. And they're not taking the meeting to be nice. And you'll know where you stand with them, which is really cool. They'll tell you. They'll be really blunt often and say, I don't see how this makes sense. Or they'll tell you, like, I can kind of see that. And you know exactly where you stand."— Coach Tiffany [00:04:36 → 00:04:50]Sales Leadership in Negotiations: "What they want to have happen. The issue is that in sales, you have to take that leadership position and own this opportunity for them. So you have to define it by your process and not let them push you into a space where they're deciding and dictating what comes next or how things go."— Coach Tiffany [00:05:28 → 00:05:43]Sales Approach Wisdom: "sales is about having a conversation. It's not about a performance."— Coach Tiffany [00:06:48 → 00:06:51]The Art of Conversation: "And that back and forth that happens with somebody when you're just, like, kind of guiding them through questions can be so powerful for them. And that's what usually breaks that wall that they've got built up around what they really think or what's going on in their situation."— Coach Tiffany [00:07:59 → 00:08:14]Building Better Business Relationships: "Yeah. It takes them from feeling like adversaries to feeling like partners. Right. Like, that's the goal. That's the trajectory you're aiming for."— Coach Tiffany [00:08:58 → 00:09:04]Understanding Value in Sales: "It's what they're fishing for. It's the thing that's going to open up the door and they're not looking at value as like, what can you tell me about your service?"— Coach Tiffany [00:10:32 → 00:10:41]Understanding Sales Dynamics: "Every time you show up to a sales experience, you're kind of just, like, exploring the space and being like, oh, so that's the game we're going to be playing today. And then you can really come at them from this, like, informed perspective."— Coach Tiffany [00:12:33 → 00:12:44]Turning Anxiety into Excitement: "when your heart starts to beat faster and stuff like that, there's no real difference physiologically between excitement and anxiousness. So I would always just say as like, oh, I'm excited."— Coach Tiffany [00:13:43 → 00:13:55]

This is episode 658. Read the complete transcript on the Sales Game Changers Podcast website. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Register for the IES Women in Sales Leadership Development programs here. Today's show featured an interview with Joe Marcoux, the Sales Sensei. Find his “Overcoming Objection Mastery” guide here. Contact Joe on LinkedIn to get your copy. JOE'S ADVICE:  “Step one is, we acknowledge what we've heard from the person so that they understand that they're heard. Then we ask a question. It's so simple. Simplicity is elegance. Acknowledge and ask a question. If I'm a sales leader, I want to be able to audit calls, and then I want to be able to practice. You have to train. Even if it was just an hour a week, the difference is massive. A lot of people, especially at enterprise levels, the belief is, “Hey, I'm here to talk to you about your numbers. Your numbers are off. Listen, if you're supporting them and providing them the support they need and be able to do course corrections with them, that's where their numbers are going to grow.”  

Nikki Rausch is the CEO of Sales Maven and on a mission to transform the misunderstood process of “selling” and what it takes to master sales. With 25+ years of selling experience, entrepreneurs and small business owners now hire Nikki to show them how to sell successfully and authentically. The author of three books on the art of sales, Nikki also has a podcast called Sales Maven.

Handling Objections Like a ProReal Estate Coach Dan Rochon from No Broke Months for Real Estate Agents shares insights, strategies, and real-life examples to help you navigate objections.Dan explains that objections are a natural part of any interaction, whether you're in sales, negotiations, or just trying to persuade others to see your point of view. How you handle objections can make or break a deal, a relationship, or a conversation.Handle objections like a pro and elevate your personal and professional life in the latest No Broke Months for Real Estate Agents episode. --To find out more about Dan Rochon and the CPI Community, you can check this link:www.NoBrokeMonths.com --Do you want to win a FREE 45-minute complimentary coaching session with Dan Rochon and a FREE copy of the book "Real Estate Evolution," a comprehensive 10-step guide to achieving Consistent and Predictable Income?❗❗JOIN THE NO BROKE MONTHS FOR REAL ESTATE AGENTS MONTHLY RAFFLE HERE ❗❗--Stop