Podcasts about Technician

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

The service environment is straining under rising equipment complexity and a rapidly shrinking technician workforce, making patient‑critical uptime harder to guarantee.   In this episode, Michael Goldman, Senior Director of Business Operations and Transformation at Patterson Dental, examines how AI can preserve service continuity by capturing institutional knowledge, supporting technician workflows, and enabling earlier, more accurate equipment diagnostics — in conversation with host Yolandi de Weerdt.   Learn how leading brands and AI startups connect with enterprise AI buyer audiences at scale, download our media kit at emerj.com/AD1    

Like the show? Show your support by using our sponsors.   Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff talks with Oregon technician Sean Pierce about his unconventional path into automotive repair, from car audio and alarms to trade school, ASE certifications, and advanced diagnostics. Sean shares lessons from working on exotic vehicles and Sprinters, explains why process and proper brake work matter, and discusses his shop's hourly-plus-bonus pay structure and technician development pipeline. They also explore scan tools, hybrids and EVs, ADAS calibration, liability, parts quality, and the challenges of bringing the next generation into the trade.Timestamps:00:00 Trade School Journey 00:53 Podcast Intro and Wildfires 01:30 Farm Life and Animals 02:58 Toyota vs. Sprinter Shop Specialties 03:44 Sprinter Repair Nightmares 06:55 Car Audio and Euro Roots 10:57 Exotic Car Installs and Ferrari Stress 12:48 Becoming a Technician and Earning ASEs 15:52 Training Technicians the Right Way 18:00 Pay Plans and Shop Culture 20:21 Building a Community Reputation 26:14 Parts Quality and Counterfeit Components 35:26 On-Car Rotor Truing 38:40 Hub Preparation and Brake Vibration 41:28 Flat Rate vs. Quality 43:05 Proper Brake Bedding 45:56 Why Diagnostics Is Addictive 51:33 Setting Diagnostic Expectations 57:44 Audi S8 Diagnostic Nightmare 01:03:49 Scan Tools and Diagnostic Resources 01:08:38 Hybrids and EVs 01:13:03 EV HVAC Safety Warnings 01:14:11 ADAS and Calibration 01:15:53 Tesla and Self-Driving Reality 01:17:25 Calibration Liability and Pay 01:25:07 What Frustrates Technicians Today 01:27:49 How Passion Changes With Age 01:31:22 Side Work and Going Solo 01:40:15 Building the Next Generation of Technicians 01:48:13 Two-Year Goals and Wrap Up Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Dr. Charlie Faint sits down with EOD officer Michael Villahermosa in this episode for a wide-ranging conversation about combat, leadership, professional growth, and service. Villahermosa traces his path from an unsuccessful attempt at Special Forces selection to becoming an explosive ordnance disposal technician, deploying to Afghanistan during the surge, and eventually earning a Purple Heart and Bronze Star Medal for Valor after taking charge of a ground element under fire and helping prevent fellow soldiers from walking into an ambush. Drawing on experiences as both an enlisted NCO and commissioned officer, he emphasizes calm leadership under pressure, competence, humility, accountability, mutual trust, and the importance of officers empowering their NCOs rather than micromanaging them. The discussion also explores his transition from NCO to officer through Green to Gold, his EOD Happy Captain social-media presence, the value of professional writing and the Harding Project, and his current work mentoring ROTC cadets. Throughout the episode, Villahermosa returns to a simple leadership philosophy: learn from mistakes, listen to experienced NCOs, remain humble, communicate calmly, and strive to become the kind of leader you needed when you were younger. Chapters (00:00:02) - Enter the Spear(00:04:02) - "There's Some Nepotism In Sports"(00:04:14) - EOD School: A Hard Job(00:09:39) - Private Ready to Deploy: What Kind of Things Are Running Through Your(00:12:56) - Captain McMahon Killed in Action(00:17:13) - NCOs on the Afghanistan War(00:18:32) - First Mission as an EOD Tech(00:21:43) - Support Relationships with the Maneuver Force(00:26:24) - In the Elevator With a Leader(00:27:23) - EOD Happy Captain(00:32:04) - Build cohesive teams through mutual trust(00:32:28) - EOD National Guard EOD(00:33:57) - Don't Make Abuses(00:35:36) - EOD Operations in Afghanistan(00:41:14) - BSMV Soldier on Disarming an ambush(00:47:34) - Silver Star Recipient on His Story(00:51:49) - Being That Calm Voice in the Storm(00:54:11) - The Bronze Star Certificate Signed By Major General Bill Rapp(00:55:37) - Green to Gold: One Soldier's Journey(01:01:11) - The importance of leadership in the army(01:05:31) - EOD Happy Captain: Social Media and Military Issues(01:10:44) - Veteran Suicide(01:13:47) - Read More: Who Are You Writing For?(01:19:09) - How to Solve a Problem by Yourself(01:19:40) - George Kirkpatrick on the Harding Project(01:23:05) - Lt. Gen. Michael Jones on Leading the 5th Brigade R(01:24:19) - West Point Service Academy Cadet(01:25:39) - The Lotter Institute Lecture(01:26:21) - The Spear

To learn more about valuable resources for entrepreneurs and business owners, please visit https://www.sbprou.com/Stage Three Success: How to Grow From Talented Technician to Confident CEO is covered in this podcast.***************************************In this episode of Leadership LIVE @ 8:05!, Andrew Frazier, MBA, CFA, is joined by business advisor and author Rob Young to tackle one of the most common—and costly—traps small business owners fall into: being great at their craft but struggling to run the business behind it.Drawing from his experience working with business owners across multiple industries, Rob introduces the three essential functions of every business—product making, customer getting, and navigating—and reveals why most owners neglect the navigation role until it's too late. Together, Rob and Andrew break down practical tools for understanding your numbers, building simple monitoring systems, and focusing on what Rob calls your Best and Highest Use (BeiHu)—so your business can grow without burning you out.Whether you're just getting started, hitting a growth plateau, or finally ready to step into the CEO role your business needs, this conversation will challenge the way you think about leadership, operations, and what it truly takes to scale.Because building a great business isn't just about knowing your craft. It's about learning how to run it.Rob Young is a former corporate executive, business advisor, and author of Stage Three Success. After watching several friends lose their small businesses due to the strain of growth, he made it his mission to help small business owners step into the CEO role their business needs. As principal of Stage Three Group, Rob makes corporate-level best practices and tools accessible to everyday entrepreneurs so they can scale with clarity, control, and confidence.LinkedIn: /stage3rob  Website: https://stage3group.com/

http://FisherMultiMedia.comAre you a pest control owner looking to grow? Join Our Facebook Group with 4,600+ Members: https://www.facebook.com/groups/pestcontrolmillionairesBenjamin Williams is the founder of Pest Ref Services, a Central Florida pest control company he built from the ground up in 2020. A former technician turned entrepreneur, Benjamin is passionate about systems, personal growth, and mentoring the next generation in an industry he calls a hidden gem.Pest Ref Services: https://www.pestrefservices.com/Jonas's Socials: Instagram: https://www.instagram.com/jonasaolson/Facebook: https://www.facebook.com/jonas.olson.18/Check out Jonas's Book ‘'Zip Code Kings'': https://pestcontrolmillionaires.com/zip-code-kings/The Pest Control Millionaire Podcast is all about helping small business owners scale their lawn and pest companies by talking to experts in the service industry.For business coaching and mentorship, visit: pestcontrolmillionaires.com Produced by Sofia Salaverri and Dalton Fisher, Fisher Multimedia LLCFisherMultiMedia.comChapters: 00:00 — Welcome & Intro01:03 — Growing Up & Early Jobs03:29 — The Pivot King: Welding, Trucking & Finding Pest Control06:03 — Getting Started at Massey Services09:24 — The Entrepreneur Bug & Moving into Sales12:44 — The Non-Compete, COVID & Taking the Leap16:16 — Going Full-Time18:15 — The First 100 Customers & Building the Brand22:24 — Getting Out of the Technician Box26:36 — The Hardest Days30:25 — Rebranding, Systems & Growing to $2 Million42:33 — The Four Agreements & Final Advice#pestcontrolmarketing #pestcontrolbusiness #pestcontrolleads #pestcontrolowner #pestcontrolpodcast #jonasolson

Is AI really coming for fleet technicians? Or is it about to make them more valuable than ever? Recorded live from the Government Fleet Expo (GFX) in Long Beach, California, Marc Canton and Facundo Tassara have an unscripted conversation covering the biggest trends shaping the future of fleet management. From artificial intelligence and robotics to technician shortages, fleet analytics, benchmarking, leadership development, and government fleet collaboration, this episode explores what public fleet leaders should be paying attention to over the next five years. The discussion goes beyond AI hype to examine how artificial intelligence will transform diagnostics, analytics, and decision-making—not replace experienced fleet professionals. Marc and Facundo also reflect on lessons from GFX, why Florida government fleets consistently rank among the nation's best, how collaboration drives operational excellence, and why future fleet leaders will need stronger business and leadership skills than ever before. Whether you're a fleet manager, maintenance supervisor, public works leader, or municipal executive, this episode offers practical insights into how technology, data, and leadership are reshaping the fleet industry. Key Takeaways AI will augment—not simply replace—fleet technicians. The hosts predict AI-powered robotics and intelligent diagnostic systems will eventually handle repetitive maintenance tasks while skilled technicians focus on higher-level problem solving. Context matters more than data alone. AI can analyze fleet information quickly, but fleet professionals must still provide operational context to make good decisions. Fleet analytics are evolving. Traditional utilization metrics like miles driven often fail to tell the complete story. Future fleet management will rely on mission-based performance metrics instead of simple mileage. Leadership skills are becoming essential. As technicians advance into supervisory and management roles, communication, coaching, and strategic thinking become just as important as technical expertise. Collaboration creates stronger fleets. Government fleets that openly share ideas, purchasing strategies, emergency planning, and operational best practices consistently achieve better results. AI requires healthy skepticism. The hosts demonstrate how AI tools can occasionally provide incorrect information, reinforcing the importance of validating AI-generated answers. Fleet managers need better storytelling. Data alone isn't enough—leaders must communicate performance in ways executives and elected officials understand. Industry relationships accelerate innovation. Conferences like GFX provide opportunities to exchange ideas that can significantly improve fleet operations and professional growth. Topics Covered Artificial Intelligence in fleet maintenance Will robots replace mechanics? Government Fleet Expo (GFX) insights Public fleet leadership Technician shortages Fleet benchmarking Fleet KPIs and analytics Fleet utilization metrics Preventive maintenance Government fleet collaboration Professional development Fleet conferences Data-driven decision making Fleet management technology Future of public sector fleets Who Should Listen? This episode is valuable for: Fleet Managers Fleet Directors Public Works Directors Municipal Leaders Fleet Maintenance Supervisors Shop Managers Government Fleet Professionals Fleet Consultants Operations Leaders Anyone interested in AI's impact on maintenance operations Speaker Bios Marc Canton Marc Canton serves as Vice President of Fleet Success at RTA Fleet and is an award-winning fleet management leader with extensive experience leading public sector fleet operations. He works closely with fleet organizations across North America, helping them improve fleet performance, increase asset availability, strengthen leadership capabilities, and leverage technology to eliminate operational blind spots. Marc regularly speaks at fleet industry conferences and co-hosts The Fleet Success Show, where he shares practical strategies for modern fleet management. Facundo Tassara Facundo Tassara is a fleet industry leader at RTA Fleet who works directly with fleet organizations to improve operational performance and share best practices across the industry. Through consulting, customer engagement, and industry events, he helps public sector fleets solve operational challenges, adopt emerging technologies, and build stronger maintenance organizations. Facundo frequently co-hosts The Fleet Success Show, bringing practical, experience-based insights to conversations on fleet leadership and innovation. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213

Most customers object for two reasons: lack of trust and lack of value. Someone who doesn't seem to know what they're doing because they can't communicate well is less valuable. So Chris walks the 3 Cs... competence, confidence, and control.  Competence is the minimum level of technical excellence for your trade and your company.  Confidence is knowing that you know.  Control is not manipulation of the customer, it means the outcome is more predictable because you are competent.  Together they let you step into being a professional expert authority. You can live at the best technical academy on the planet for three weeks and never get any customer communication training.  Chris's urging: spend as much time learning to communicate the work as you spend working on the thing. In this episode you'll learn: -The 3 Cs and why they work as a loop, not a one-time ladder -How to know a tech is competent... the line of minimum technical excellence -Why "my work speaks for itself" quietly costs you sales and trust -The two real reasons customers object, and how communication creates both -The doctor test, and how to close the authority gap with your customers -The fastest way to grow all three Cs: be a sponge, practice till you can't get it wrong Free downloads and past episodes:  https://www.servextra.com/episodes/ Listen on the go: Spotify: https://open.spotify.com/show/5DlsGABopPu9Qq9NNhK4hu Apple Podcasts: https://podcasts.apple.com/us/podcast/windshield-time/id1386770507 Windshield Time is hosted by Chris Elmore. If this one hit home, send it to a tech who thinks the work speaks for itself. #WindshieldTime #HVACBusiness #PlumbingBusiness #TechnicianTraining #ServiceExcellence

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Tyler Steever, a technician from Sioux Falls, South Dakota. Tyler Steever shares his path into the industry, highlighting how mentorship and hands-on learning shaped his career. The conversation delves into the importance of good shop culture and personal development, with Tyler Steever emphasizing the impact of teaching others and building supportive relationships. The episode also addresses mental health in the industry, as Tyler Steever openly discusses his personal struggles and the need to break the stigma around seeking help.00:00 Getting into vehicle repair05:03 Team cattle sorting challenge06:51 Learning from a mentor10:02 Rodeo scene and local issues12:59 Changing jobs in the auto industry16:34 Teaching horse training clinics21:28 Reflecting on family and self-worth23:33 Marriage as a lifelong commitment26:01 Communication in Marriage30:32 Warren Buffett's best advice32:21 Struggling with mental health at school36:21 Growing up with a religious dad40:39 Technician's unexpected promotion story41:51 Quitting a job rashly46:39 Sharing personal goals and vision49:38 Dog comforts during a breakdown52:10 Discussing family and Ziploc bags56:10 Spreading awareness and support

In this episode of TLOP's Originator Coaching, host Dustin Owen is joined by Marketing Mike and producer Karina Mojica for an in-depth discussion on the five distinct career stages of a mortgage loan originator: Technician, Advisor, Rainmaker, Operator, and Legacy Builder. Dustin provides a comprehensive breakdown of each stage, illustrating how mortgage professionals progress from mastering the foundational technical skills required to originate loans, to developing the ability to offer expert advice and build lasting client relationships. As originators advance, they transition into the Rainmaker stage, where they focus on generating consistent business and expanding their network, before moving into the Operator phase, which emphasizes building efficient systems, managing processes, and leading high-performing teams. Ultimately, the journey culminates in the Legacy Builder stage, where experienced originators focus on mentoring others, giving back to the industry, and creating a lasting impact. Throughout the episode, Dustin, Mike, and Karina share personal anecdotes and actionable insights to help listeners identify which stage they are currently in and what steps they can take to move forward in their careers. The conversation also touches on the importance of continuous learning, adaptability, and the value of surrounding oneself with mentors and peers who can provide guidance and support. In addition to the main topic, the episode highlights several upcoming industry events, including a highly anticipated mortgage sales summit cruise to the Bahamas, offering loan officers unique opportunities for networking, professional development, and relaxation. The hosts also take the opportunity to promote TLOP's Originator Coaching program as a valuable resource for mortgage professionals at any stage of their career who are looking to accelerate their growth, overcome challenges, and achieve long-term success in the industry. Whether you're just starting out or aiming to leave a legacy, this episode provides practical advice and inspiration for every originator's journey. TLOP's Originator Coaching:

Keeping surgical instruments functioning properly and extending their useful life does not happen by accident. It requires focused effort from everyone who uses, handles and cares for the devices, including Sterile Processing (SP) teams. In episode 155, host Casey Czarnowski speaks with Jake McHugh and Jeremy Barnell of Agiliti about the instrument repair process. The guests explain the advantages and limitations of the instrument repair truck, discussing what on-site repairs are possible and encouraging technicians to tour a mobile repair unit (MRU). McHugh and Barnell discuss effective preventative maintenance strategies, including the importance of inspection and the advantages of tracking instrument usage cycles. Listen for tips on strengthening the partnership with your repair vendor and ensuring your instruments are safe, functional and available when needed. ABOUT OUR GUESTS Jake McHugh Clinical Education and Training Specialist Agiliti Jake McHugh, CRCST, CIS, CHL, CER, conducts audits and provides educational support to Sterile Processing and Endoscopy departments nationwide. As president of the First Coast Sterile Processing Association HSPA Chapter, McHugh brings over 18 years of extensive experience in Sterile Processing. He has held various roles, including Technician, Instrument Specialist, Tracking System Coordinator, and Process Improvement Auditor. Additionally, he has taught certification classes at community colleges and served on advisory boards. McHugh's commitment to sharing knowledge is evident in his numerous presentations at APIC chapter meetings, hospital talks and appearances on podcasts. His passion lies in making processing knowledge accessible and comprehensible to others in the field. Jeremy Barnell Director of Project Management, Surgical Equipment Repair Agiliti Jeremy Barnell has spent more than 18 years in the surgical equipment repair industry, working across operations, sales, customer strategy and education. His work focuses on helping healthcare teams better understand their repair activity, reduce avoidable damage, and make informed decisions with their equipment programs. Barnell also helps lead education efforts that support better care and handling of surgical equipment in the field. His perspective comes from years of hands-on repair experience and a strong belief that better visibility, communication and education make a real difference for healthcare professionals. The code required for CE credit will be mentioned during the podcast.  Please make note of the code when you hear it to complete the quiz at the end for CE credit. Earn CE Now

Why do six in ten of your people feel unheard at work? Trevor goes one level up from the first-week mentor: the new leader nobody onboards. He unpacks why a badge and a shift turn your best technician into a command-and-control boss, what the study of 1,250 manufacturing workers with Crossover Solutions and The Center for Generational Kinetics says people actually want from a leader, and what to build into a new supervisor's first 30 days so the concerns keep coming.

In our ‘Bakit Australia' series, former IT technician Gerard Perez shares his journey of overcoming challenges to build a successful decade-long nursing career in Australia while supporting his family. - Sa seryeng Bakit Australia, ibinahagi ng dating IT technician na si Gerard Perez ang kaniyang paglalakbay sa paglampas sa mga pagsubok upang makabuo ng matagumpay na karera sa nursing sa Australia habang tinutulungan ang kaniyang pamilya.

Clayton Callander is the founder of FTL (Field Technologies), a diagnostic platform built to give commercial buildings something like a check-engine light, closing the service gap for the roughly 95% of properties that enterprise vendors like Honeywell and Siemens can't economically reach. Before founding FTL, Clayton spent seven years maintaining nuclear systems aboard a US Navy submarine, worked at SpaceX, and earned his MBA from Harvard Business School. He built FTL for the people fixing America's commercial buildings because he used to be one of them, and the tool he needed didn't exist yet. Clayton is based in San Francisco, CA.(00:00) - Intro: Why Six Million Commercial Buildings Have No Real-Time Data (01:10) - Meet Clayton Callander, Founder of Field Technologies(02:40) - The Telephone Game: What Happens When an HVAC Unit Breaks (05:50) - Zach's Take: Preventative Maintenance's 20-Year Elusive Goal (07:10) - It's an Access Problem, Not a Technology Problem (09:40) - Why Building Controls Stay Complicated and Expensive (13:10) - What FTL Does (16:50) - Pricing FTL at a Fraction of Traditional Controls (20:20) - Why It's Called Facilities Triage (22:20) - Which Asset Classes Are Ready for FTL (25:00) - What 60 Site Deployments Taught FTL (26:30) - Unlocking the Other Six Million Buildings (29:30) - LoRaWAN Explained: Why Not Wi-Fi (32:30) - Proprietary vs. Open Systems: A VC's View (36:00) - Collaboration Superpower: Immanuel Kant (Wikipedia) and Ding Huan (Wikipedia)

Being the best technician in your company feels like a win. It can also become the thing holding your business back. Learn how to delegate with confidence, build systems your team can follow, and transition from working in your business to growing it. In this episode of Masters of Home Service, host Adam Sylvester sits down with Austin Rogers (Avai Property Solutions) and Sadi Ingallina (Grow Your Tree Co.) to break down why stepping out of the field is one of the hardest but most important transitions for home service business owners. They share practical advice on hiring, training employees, creating SOPs, and building systems that make delegation easier. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:47] Why being the best technician can limit business growth [02:29] How to transition from technician to business owner [04:15] Why some home service owners struggle to delegate [06:55] Using SOPs and checklists to improve employee training [08:55] Should you hire experienced employees or train from scratch? [10:07] How to stop jumping back into field work [12:06] How to build a team that doesn't depend on you [14:25] Stop fixing symptoms and solve the real problem [16:25] How business systems create owner freedom [17:09] The first SOP every home service business should document [19:06] The biggest fear when stepping out of the field [19:18] The next thing Sadi and Austin need to delegate [19:50] The last task they successfully handed off [20:02] What they're most proud of after stepping back

You started your own shop, and you're still the best technician on the team. That's exactly the problem.I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year in home services, and everything in this episode I got wrong myself first, most of it back around 20 employees when I still thought being the hardest worker in the building was the job.This is the exact shift from doing the work to leading the people who do it. Four skills, and once you see them, you'll spot the one thing actually capping your growth. For most owners, it's them.The best technician in the building and the best owner of the business are two different people. You've already proven you can be the first one. The second one is learnable, but only on purpose. Which of these skills are you working on right now? Drop it in the comments. Want to go deeper on the owner skill set? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/

The auto technician shortage is creating a massive demand for skilled workers at dealerships nationwide. Learn why these stable careers are becoming a top choice over traditional college paths.Dealerships are currently struggling to find enough qualified staff to maintain modern vehicles. This video explains why the automotive industry is facing such a significant mechanic shortage and how mainstream media coverage is finally highlighting the value of skilled trades. Whether you are looking for a career change or exploring options after high school, this breakdown clarifies why vocational training is gaining momentum.Grab a copy of my book: https://partsmanagerpro.gumroad.com/l/qtqaxFull Video On Youtube:https://youtu.be/vmILTbghNZUBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

The North Dakota Democratic-NPL had a strong recruitment season for legislative candidates. Among them is Dr. Chris Tiongson, a pediatrician seeking a seat in the state House of Representatives in Fargo-area District 41. Running for elected office is a daunting task. It's a lot of work and it comes with a public spotlight, and the public can be cruel, so why did Tiongson decide to take time away from his medical practice to run? "As I've seen over the years, almost 30 years in pediatrics now, there are so many things that are happening outside the exam room that parents and families really don't have control over that affect their health," he told us on this episode of Plain Talk. "Like pollution, poverty, housing insecurity, food insecurity, racism, bullying, all that kind of stuff. And I felt like I can have a greater impact helping the health of our community working on public policy as opposed to just one patient at a time in the exam room or one patient at a time in a in a hospital bed." But Tiongson says he understand the push and pull of governance, and that there "are costs to every sort of decision that you make." "What makes difficult decisions is when there are competing virtues that are both good, like being fiscally responsible as a government and providing for basic needs for people who need them," he told us. Also on this episode, guest co-host Rep. Zac Ista and I discuss the "brutal gauntlet" first-time candidates face as they enter the political arena and how many more of them will need to brave it as term limits for state lawmakers kick in. We also discuss Gov. Kelly Armstrong's decision to vote against the school meals constitutional amendment that will appear on the November ballot, despite backing similar statutory language during a special legislative session earlier this year, as well as the upcoming TedX event in Fargo next week. Plain Talk's schedule will be distrupted a bit next week. I'm speaking at the TedX event, but we'll also be recording an episode of the show from the venue in Fargo. If you want to participate in Plain Talk, just give us a call or text at 701-587-3141. It's super easy — leave your message, tell us your name and where you're from, and we might feature it on an upcoming episode. To subscribe to Plain Talk, search for the show wherever you get your podcasts or use one of the links below. Apple Podcasts | Spotify | YouTube | Pocket Casts | Episode Archive

The North Dakota Democratic-NPL had a strong recruitment season for legislative candidates. Among them is Dr. Chris Tiongson, a pediatrician seeking a seat in the state House of Representatives in Fargo-area District 41. Running for elected office is a daunting task. It's a lot of work and it comes with a public spotlight, and the public can be cruel, so why did Tiongson decide to take time away from his medical practice to run? "As I've seen over the years, almost 30 years in pediatrics now, there are so many things that are happening outside the exam room that parents and families really don't have control over that affect their health," he told us on this episode of Plain Talk. "Like pollution, poverty, housing insecurity, food insecurity, racism, bullying, all that kind of stuff. And I felt like I can have a greater impact helping the health of our community working on public policy as opposed to just one patient at a time in the exam room or one patient at a time in a in a hospital bed." But Tiongson says he understand the push and pull of governance, and that there "are costs to every sort of decision that you make." "What makes difficult decisions is when there are competing virtues that are both good, like being fiscally responsible as a government and providing for basic needs for people who need them," he told us. Also on this episode, guest co-host Rep. Zac Ista and I discuss the "brutal gauntlet" first-time candidates face as they enter the political arena and how many more of them will need to brave it as term limits for state lawmakers kick in. We also discuss Gov. Kelly Armstrong's decision to vote against the school meals constitutional amendment that will appear on the November ballot, despite backing similar statutory language during a special legislative session earlier this year, as well as the upcoming TedX event in Fargo next week. Plain Talk's schedule will be distrupted a bit next week. I'm speaking at the TedX event, but we'll also be recording an episode of the show from the venue in Fargo. If you want to participate in Plain Talk, just give us a call or text at 701-587-3141. It's super easy — leave your message, tell us your name and where you're from, and we might feature it on an upcoming episode. To subscribe to Plain Talk, search for the show wherever you get your podcasts or use one of the links below. Apple Podcasts | Spotify | YouTube | Pocket Casts | Episode Archive

Meet the recipients of the ASHP Foundation's Professional Advancement Scholarship as they share what the support meant to them, their experiences at the 2025 ASHP Midyear Meeting, and how the opportunity is shaping their careers. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Three technicians. Three generations. One conversation. Hosted by Jackson Lyons, this episode takes listeners on a journey through the stages of a technician's career—from the challenges of getting started to the wisdom gained over the years. This new episode of TRUTALK brings together three stories and several perspectives. Tune in to discover the wisdom, challenges, and opportunities that come with a career in the technician profession.

Like the show? Show your support by using our sponsors.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HERERecorded at Tools in Hershey, Pennsylvania, Jeff sits down with Josh Coomes of Auto Shop Therapy and technician Brian Ramsburg to discuss the realities of running a modern repair shop. Brian reflects on more than 18 years in the trade, the challenges of being a solo technician, and why he enjoys variety in his work, while Josh shares his customer-first approach, leadership lessons, and the importance of protecting a shop's reputation. Together, they explore diagnostics, pay plans, hiring, training, and building a culture that values quality over speed.Timestamps:00:00 Listen or Become a Liability 00:35 Tools in Hershey Introduction 02:37 Brian's Career Journey 04:18 Owning a Job vs. Owning a Shop 07:42 Customer Empathy and Service Standards 09:21 Turning Away Older Vehicles 14:48 Favorite Types of Repairs 18:02 Why They Avoid European Vehicles 19:40 Shop Scheduling and Profitability 21:56 Technician vs. Owner Priorities 25:38 Working Relationship Challenges 28:28 Hiring and Leadership Lessons 36:20 Mentoring and a Proof-Based Culture 40:41 Pay Plans and Team Morale 42:03 The Starter Diagnosis Debate 45:41 The Stress of Being the Only Technician 48:50 Quality Control vs. Book Time 52:40 Shop Standards and Fair Productivity 55:27 Workflow and Imperfect Data 58:51 Flat Rate Pressure Stories 01:05:10 Hiring Through Working Interviews 01:10:23 Charging Properly to Grow 01:12:44 Final Advice and Closing Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with Nolan Armpriester, General Manager of Twin Pines Ford of Hamburg, for an insightful conversation about dealership leadership, fixed operations, mobile service, customer retention, and why the future of automotive service is happening outside the four walls of the dealership.Drawing on decades of experience working his way from service advisor to general manager, Nolan shares how process, accountability, and people-first leadership have shaped his career. He explains why the best leaders create systems that empower their teams, why dealership culture starts with leadership, and how treating employees like family ultimately creates a better customer experience.The conversation also dives deep into one of the fastest-growing opportunities in fixed operations—mobile service. Nolan explains why many dealerships mistakenly believe mobile service doesn't "pencil," how it creates new revenue streams through retail and commercial fleet customers, and why convenience is quickly becoming the biggest competitive advantage in automotive service.We talk about:• Why leadership is different from management• Building a process-driven culture that creates accountability• Why employees come before customers• The biggest financial opportunities dealers overlook• How mobile service is transforming fixed operations• Why pickup and delivery increases customer retention• Growing commercial fleet business through mobile service• Why convenience is becoming the future of dealership service• The importance of vendor partnerships over vendor relationships• Lessons learned from ASOTU CON and the Year of the HumanNolan also shares practical advice for dealerships looking to launch mobile service, improve technician productivity, strengthen dealership culture, and build long-term customer loyalty through better leadership and operational discipline.His message is clear: the dealerships that win tomorrow won't simply have better technology—they'll have stronger leaders, better processes, and a relentless commitment to creating convenient, relationship-driven experiences for both employees and customers.This is a must-listen conversation about dealership leadership, mobile service, fixed operations, customer retention, fleet service, accountability, dealership culture, and the future of automotive retail.BE THE FIRST TO KNOW. LIKE and FOLLOW HEREwww.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host Russell B. Hill and Co-Host Charity Dunning as they discuss life, automotive, and the human journey in What the Fixed Ops?!#podcast #automotive #fixedops #mobileservice #dealershipservice #leadership #dealershipmanagement #customerexperience #fleetservice #automotive

This one is a throwback and the lessons still land hard.Michael Jones Sr is a master technician out of Charlotte, North Carolina, with a couple of decades in the automotive world before he gave it all up to go twist wrenches on motorcycles.He spent about ten years across nearly ten different powersports and motorcycle dealerships, and he came on the show to talk about something a lot of people in this industry feel but do not say out loud: the passion has slipped, and it is costing dealers money.In this conversation with, Michael makes the case that passion and professionalism are not soft ideas. They are directly tied to how profitable a service department is, how loyal customers become, and how a dealership stands out when everyone is pushing the same metal.What we cover:Why passion starts in the employee parking lot and how to spot a disconnectThe gun store comparison: why every employee there knows their product and why motorcycle shops often do notHow employee burnout and social media scrolling quietly drain the profitability of a service departmentThe parts-guy-at-the-bench workflow that saves the mechanic time and makes the shop more moneyWhy the 10-year-and-older rule is a mindset, not a fact, and what dealers miss by turning that work awayPulling back the curtain: why engaging service customers in how things work builds loyalty and repeat businessWhy so many younger customers have never been around machines and how dealers can bring them inMichael's own story as a customer and the service manager who always tells him what is nextWhy texting a customer the owner's manual PDF beats hoping they read the paper copyThe professionalism gap that separates a confident dealership from one that gets caught flat-footedThe Chrome Mafia story: how one independent shop built a riding culture that a four-brand, 30-year dealership could not matchWhy getting 30 to 40% of your staff riding changes everythingWatch on YouTube: ⁠https://youtube.com/@dealershipfixit⁠Connect with Jacob: ⁠https://www.linkedin.com/in/jacob-b-berry/⁠Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit⁠MotoHunt for Dealers: ⁠https://dealers.motohunt.com⁠

Morning Focus was broadcasting live from Bunratty Castle for stop three of Alan Morrissey's Summer Tour. Firstly, Alan spoke to Suzie Clifford, Senior Executive Officer, and Caimin Dillion, Acting Senior Executive Engineer, from Shannon Municipal District about what the MD does and how it benefits residents. Fianna Fáil's Timmy Dooley and Sinn Féin's Donna McGettigan discussed how the Dáil has done so far this year ahead of their summer recess, and what needs to be the main priorities when they return. Alan was then joined by John Strand, Executive Engineer, Pat Kearney, Senior General Services Supervisor, and Taryn de Vere, Creative Places Coordinator, about the improvements to Shannon MD that people have been enjoying, including the popular new Shannon Dog Park. Aidan Acheson, Technician, Patricia O'Neill, Staff Officer, and Michael Keane, Supervisor, continued telling Alan about the developments in Shannon MD, and how community groups could get their ideas made reality. Kevin O'Connor, Chairman of the Bunratty Economic Development Association, and Mike Rohan, Vice Chairman of the Bunratty Economic Development Association, spoke to Alan about the Bunratty Economic Development Association, and how they're continuing to develop Bunratty's famous tourism trade. Alan, Mark O'Shaughnessy, Head of Operations at Bunratty Castle and Folk Park, and Erin Malone, Assistant Sales and Marketing Manager at Bunratty Castle and Folk Park discussed what makes the area's historical sites so special. Alan remembered the life and legacy of the late Anthony "Sconey" Kilmartin with Bob Enright, Anthony's former coach, and Seanie Dilger, Chairman of New York Clare Hurling Club. Our Friday Panel (Mike Glynn and Maurice Walsh) discussed the Government's performance so far, the new Sex For Rent legislation, the unusally warm weather you might have noticed, and should we stop automatically supporting every team who plays against England. Finally, to take us into the weekend, Alan learnt about a Clare submission to the Galway Film Fleadh from Douglas Reddan, Movement Artist, Choreographer, and Director from Quin. Image (c) Clare FM

VisorPro COO, John Schmeiser, joins Beyond the Hood to unpack how AI is easing the technician shortage and strengthening dealer service departments.

The Missing Technician Was Only the Start of Cobalt Ridge's NightmareBecome a supporter of this podcast: https://www.spreaker.com/podcast/dark-mysteries-unsolved-mysteries-forgotten-secrets-unanswered-questions--5684156/support.Darkest Mysteries Online

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. The Voices From the Bench microphones head to the FDLA Symposium for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at GPS Digital RPD, Elvis and Barb got to sit down with longtime friend Morris Fucarino to celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless. Next, the conversation shifts to Enja Dorjchuluun from Sakr Dental Arts, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology. To wrap things up, Elvis and Barb meet Joseph Núñez Reyes from GPS Digital Dental Lab, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands. Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's DGSHAPE DWX milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's DGSHAPE DWX milling solutions can do for your lab at rolanddental.com.Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.

Derek Maxwell, a credentialed veterinary technician and co-owner of a mobile veterinary service, is our guest on this week's episode. Derek's open-mindedness and curiosity are themes throughout his story, from pursuing veterinary technology as a second career, to taking on leadership roles during his time in academia, to entering into practice ownership with his veterinarian wife. Derek shares how investing in leadership development, self-awareness, and emotional intelligence transformed the way he leads teams, builds relationships, and approaches both his personal and professional life.Thank you to our podcast partner, NVA General Practice. NVA helps great vets become even greater with multiple paths to build a career that's uniquely yours. Wherever you want to go next, NVA has a path to help you get there. Visit Careers.NVA.com to find your next role.

Artificial intelligence is changing fleet management faster than most organizations realize. But can AI—and eventually humanoid robots—actually solve the fleet technician shortage? In this episode of The Fleet Success Show, host Marc Canton sits down with Jacob Turley, VP of Innovation at RTA Fleet, live from the Government Fleet Expo (GFX), to explore what AI means for public sector and enterprise fleets today, and where it's headed next. From AI-powered fleet analytics and intelligent workflows to technician productivity, preventive maintenance, data security, procurement challenges, and the future of autonomous robotics, this conversation separates the hype from reality and gives fleet leaders practical guidance on how to prepare. Whether you manage a city fleet, county fleet, utility, transit agency, school district, or enterprise maintenance operation, you'll walk away with actionable insights on using AI to improve fleet availability, reduce administrative burden, and make more confident, data-driven decisions. In this episode you'll learn: How AI can help address the fleet technician shortage Why AI won't replace fleet managers, but will transform their jobs What "agentic AI" means for fleet maintenance operations How AI can automate fleet reporting and data analysis The role of robotics in the future of vehicle maintenance AI security, governance, and data privacy considerations for public fleets How fleet software is evolving with embedded AI capabilities Best practices for evaluating AI-enabled fleet management software Tips for navigating procurement and RFPs in today's technology landscape If you're responsible for fleet maintenance, fleet operations, public works, transit, utilities, or government fleet management, this episode will help you better understand how AI can eliminate operational blind spots, improve technician efficiency, and prepare your organization for what's next. About Marc Canton Marc Canton is Vice President of Fleet Strategy at RTA Fleet and host of The Fleet Success Show. A nationally recognized fleet management leader, Marc works with public sector and enterprise fleets to improve operational performance, maximize fleet availability, strengthen leadership, and help organizations build fleets they're proud to lead. About Jacob Turley Jacob Turley is Vice President of Innovation at RTA Fleet, where he leads software engineering and product innovation for Fleet360. With a background spanning technical support, quality assurance, software engineering, and engineering leadership, Jacob focuses on applying emerging technologies—including artificial intelligence—to solve real-world challenges facing fleet professionals. His work centers on building tools that simplify fleet operations, improve decision-making, and help organizations operate more efficiently. Learn more about RTA Fleet:

Dave Sarazen, VP of Customer Service at Multivac, joins Sarah Nicastro to share exactly how his organization cut technician turnover in half — through a veteran hiring program, structured career paths, an apprenticeship model, and intentional leadership practices that keep field teams engaged and performing. Originally released in 2024, returning as part of our July rerelease series.

Send us Fan MailMike Tai was born in Boyle Heights and raised in San Gabriel as an only child to parents from Japan. Growing up, he participated in foundational Japanese American community activities, including attending Japanese school on Saturdays, playing basketball for a Japanese league, and playing baseball for a Monterey Park team. His interest in automotive culture began in his youth, sparked by the mini truck cruising scene of the late 1980s. During his senior year of high school, he acquired a Toyota Tacoma that he continues to own and maintain twenty-eight years later.This episode details Mike's deep involvement in the Southern California import car scene, focusing on his journey to joining the Bosozoku car club in 1997. The conversation covers how his experiences prospecting for the club as a young driver led to mentorship, a trade tech education, and a twenty-six-year career as a professional auto technician at a single dealership. He shares insights into the evolving landscape of local car shows, media industry collaborations, and the profound personal support network his club peers provided during his mother's battle with cancer in 2016.For viewers in the San Gabriel Valley, this episode offers a nostalgic look at regional youth subcultures, local athletic leagues, and the enduring automotive traditions of Monterey Park and San Gabriel. Mike's audience and automotive enthusiasts will find value in his long-term perspective on vehicle maintenance, dealership operations, and the history of Southern California car clubs. People searching for real-world stories about career longevity in the trade industries or the supportive, family-like bonds built within hobbyist communities will benefit from his direct, practical experiences.To stay connected with the unique personal stories and cultural histories shaping the San Gabriel Valley, subscribe to the MySGV Podcast. If you enjoyed this conversation about brotherhood, automotive passion, and lifelong dedication, please share this episode with a friend or a fellow car enthusiast.This clip from a California Bosozoku Meet shows the distinct aesthetic and community atmosphere of the specialized car culture that Mike joined and grew up with in Southern California._______________Music CreditsIntroEuphoria in the San Gabriel Valley, Yone OGStingerScarlet Fire (Sting), Otis McDonald, YouTube Audio LibraryOutroEuphoria in the San Gabriel Valley, Yone OG__________________My SGV Podcast:Website: www.mysgv.netNewsletter: Beyond the MicPatreon: MySGV Podcastinfo@sgvmasterkey.com

Podcast: PrOTect It All (LS 27 · TOP 10% what is this?)Episode: AI for OT Cybersecurity: Real-World Strategies to Protect Critical InfrastructurePub date: 2026-07-06Get Podcast Transcript →powered by Listen411 - fast audio-to-text and summarizationAI is changing OT cybersecurity - but success still depends on understanding your operations. In this episode of Protect It All, host Aaron Crow welcomes Vivek Ponnada for a practical conversation about how artificial intelligence is transforming the way organizations defend critical infrastructure. With decades of experience in industrial automation and OT security, Vivek shares firsthand insights into the realities of protecting legacy control systems while preparing for a future increasingly shaped by AI, automation, and digital transformation. Together, Aaron and Vivek discuss how organizations can use AI to improve visibility, accelerate threat detection, prioritize vulnerabilities, and strengthen operational resilience, without losing sight of the fundamentals that keep industrial environments safe. Key Learning:  How AI is transforming OT cybersecurity and industrial operations Practical AI use cases for protecting critical infrastructure Why legacy systems remain one of the biggest OT security challenges How AI can improve vulnerability management and incident response The role of digital twins in strengthening cyber resilience Why trust, collaboration, and operational knowledge remain essential in OT security Whether you're responsible for manufacturing, utilities, energy, water, or other critical infrastructure, this episode provides practical insights into balancing innovation with operational reliability. Tune in to discover how AI can strengthen OT cybersecurity while helping organizations protect the systems that keep the world running. Key Moments:  06:43 AI and cloud adoption in OT 13:27 Controller logic changes and safety steps 21:24 Discussing Digital Twins for Security Use 26:51 Managing vulnerabilities at scale 32:41 Understanding Power Plant Limitations 37:17 Keeping up with plant changes 41:43 Automating infrastructure and maintenance 49:08 Rising importance of cybersecurity investment 52:16 Early days in cybersecurity and OT 01:00:03 Ransomware impacts on industries 01:01:53 Using GPUs for security and OT About the guest :  Vivek Ponnada is an Operational Technology (OT) Security practitioner with global experience and currently serves as the SVP of Growth & Strategy at Frenos, the world's first Simulated OT Pentesting Platform. Having started his career in Industrial Control Systems (ICS) as a Technician, Vivek became a Controls Engineer and commissioned Gas Turbines in Europe, Middle-East, Africa and South-East Asia. Post MBA, Vivek held multiple roles in Sales, Marketing & Business Development and Services covering ICS and OT Security solutions for Critical Infrastructure industries (Power, Oil & Gas etc.) at GE, XenonCyber Dynamics and Nozomi Networks. He was a co-lead for the Top 20 Secure PLC Coding Practices Project and regularly speaks at Information Security Conferences. Vivek has a C.Eng. from IEI, MBA from McCombs (UT Austin) and holds the ISA/IEC 62443 Cybersecurity Expert & GICSP certifications. He is a member of the ISA, ISACA, Public Safety Canada ICS Security Symposium Advisory Committee and is a CS2AI Fellow. How to connect Vivek:  Frenos: https://frenos.io  LinkedIn: https://www.linkedin.com/in/1ot/  Frenos YouTube: https://www.youtube.com/@Frenos_Security Learn more about PrOTect IT All: Email: info@protectitall.co  Website: http://protectitallpod.com/ep113 X: https://twitter.com/protectitall  YouTube: https://www.youtube.com/@PrOTectITAll  FaceBook:  https://facebook.com/protectitallpodcast To be a guest or suggest a guest/episode, please email us at info@protectitall.co Please leave us a review on Apple/Spotify Podcasts: Apple   - https://podcasts.apple.com/us/podcast/protect-it-all/id1727211124 Spotify - https://open.spotify.com/show/1Vvi0euj3rE8xObK0yvYi4The podcast and artwork embedded on this page are from Aaron Crow | Operational Technology & Cybersecurity Host, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

On the phone-in: Appliance repair technician Aaron Publicover takes questions to keep your household appliances in tip top shape. A former naval commander breaks down the expected announcement of who will build 12 new submarines for the Canadian Navy.

In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning sit down with David Anderson, CEO and co-founder of EvenFlow AI, for a fascinating conversation about service department optimization, predictive analytics, artificial intelligence, dealership operations, and the human side of leadership.David shares his unconventional journey from academia and applied mathematics to airlines, healthcare, and ultimately automotive retail. Drawing on years of experience helping organizations optimize complex scheduling and capacity challenges, he explains why dealership service departments continue to struggle with bottlenecks, long wait times, unpredictable workloads, and missed revenue opportunities.The conversation also takes a deeper turn as David shares his personal battle with cancer and how facing mortality transformed his perspective on leadership, purpose, family, and business. His story offers a powerful reminder that success is ultimately measured by impact, relationships, and the people we serve.We talk about:Why dealership service departments struggle with schedulingThe hidden revenue lost through operational bottlenecksWhat automotive can learn from healthcare and airlinesHow predictive analytics improves service department efficiencyWhy customer wait times remain a major challengeThe difference between AI hype and real-world applicationsWhat cancer taught David about purpose and perspectiveWhy the human element remains critical in an AI-driven futureDavid also shares valuable insights on technician productivity, customer retention, operational efficiency, dealership culture, and why technology should empower people—not replace them.His message is clear: the future of fixed operations isn't about replacing human expertise with AI. It's about using data, analytics, and intelligent tools to help service teams work smarter, deliver better customer experiences, and create more productive and profitable operations.This is an insightful conversation about dealership service operations, artificial intelligence, predictive analytics, leadership, customer experience, and the personal journeys that shape great leaders.BE THE 1ST TO KNOW. LIKE and FOLLOW HEREwww.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts:www.fixedopsmarketing.com/wtfJoin Managing Partner and Host Russell B. Hill and Co-Host Charity Dunning as they discuss life, automotive, and the human journey in What the Fixed Ops?!#podcast #automotive #fixedops #dealershipservice #artificialintelligence #predictiveanalytics #serviceoperations #fixedoperations #dealershipmanagement #leadership 

In this weekend show, we replay the most popular Daily Editorials from the week. We feature Mike Larson and Robert Sinn both analyzing a volatile first half of 2026. The key theme uniting both interviews is the concept of a "market halftime", evaluating the massive rotations out of mega-cap tech, identifying potential bottoms in precious metals and crypto, and capitalizing on the global macro shifts driving energy and critical minerals.    Segment 1 & 2 - Mike Larson, the editor-in-chief at The Money Show, kicks off the show to break down the shifts within the financial markets at the midpoint of the year. Larson provides a detailed review of the stark contrast between the first and second halves of the year, highlighting the massive rotation out of red-hot technology and AI sectors into underperforming areas like healthcare, while also noting that critical minerals are presently eclipsing precious metals as a focal point for generalist investors due to global supply chain and national security policies. Click here to find out about the upcoming MoneyShow conferences - https://www.moneyshow.com/   Segment 3 & 4 - Robert Sinn, also known as "Goldfinger" on CEO.ca and "CEO Technician" on X, who is the publisher of Goldfinger Capital on YouTube and Substack. In the segment, Sinn shares his technical and fundamental analysis of the precious metals sector, highlighting a strong Q3 rebound for gold and silver, while discussing the potential for mining stocks to outperform later in the summer despite recent market drawdowns.  Follow Robert's analysis on Substack   If you enjoy the show, be sure to subscribe to our podcast feed (KER Podcast), YouTube channel, and follow us on X for more market commentary and company interviews. Don't forget to subscribe and leave us a review!   For more market commentary & interview summaries, subscribe to our Substacks: The KE Report: https://kereport.substack.com/ Shad's resource market commentary: https://excelsiorprosperity.substack.com/   Investment disclaimer: This content is for informational and educational purposes only and does not constitute investment advice, an offer, or a solicitation to buy or sell any security or investment product. Investing in equities, commodities, really everything involves risk, including the possible loss of principal. Do your own research and consult a licensed financial advisor before making any investment decisions. Guests and hosts may own shares in companies mentioned.

Send us Fan MailThis week on Talking Pools, Rudy sits down with Carrie Dibrell, publisher of Service Industry News, for an in-depth conversation about the state of the swimming pool service industry, why education matters more than ever, and the responsibility pool professionals carry every single day. The discussion begins with an update on the ongoing issues surrounding the Lincoln Memorial Reflecting Pool, including statements from both Rhino Linings and Atlantic Industrial Coatings regarding the localized coating failures. Rudy explains the technical questions that remain unanswered, particularly surrounding manufacturer recoat windows and surface preparation, before shifting the conversation back to the professionals who keep pools operating safely every day. Carrie shares the remarkable story behind Service Industry News' annual Homeowner Water Safety & Drowning Prevention Edition, a publication specifically designed for service technicians to pass along to their customers. What began as a challenge issued by the National Drowning Prevention Alliance has grown into one of the industry's most effective public education tools. Together, Rudy and Carrie discuss how pool professionals can become the bridge between technical service and homeowner safety while also creating additional value for their businesses. The conversation explores some of today's biggest challenges facing service companies, including homeowners purchasing equipment online and expecting professionals to install it, declining profit margins, technician retention, employee training, and the increasing need for affordable education for new technicians. Carrie explains why Service Industry News has remained focused on the service technician for nearly four decades and why education continues to be the number one reason readers engage with trade publications. Rudy and Carrie also dive into: The changing role of trade publications in a digital world  Why technician education is the industry's greatest investment  Electrical safety and the need for more service-specific training  Pool chemical incidents and preventing feeder accidents  Why every service professional should understand their legal responsibilities  The growing concerns surrounding Airbnb and short-term rental pools  Swimply pools and commercial pool regulation  Industry myths that refuse to die—including acid columns, cyanuric acid, phosphates, and black algae  Why chloramines remain one of the most misunderstood subjects in swimming pool chemistry  The importance of testing beyond just free chlorine and pH  Why continual education is essential as science evolves As always, Rudy mixes technical discussion with humor, industry commentary, and a healthy dose of Gen X sarcasm while reminding listeners that behind every clean, safe swimming pool is a dedicated service professional whose work often goes unnoticed. In This Episode Reflecting Pool coating update  Rhino Linings and Atlantic Industrial Coatings statements  Service Industry News' drowning prevention initiative  Educating homeowners about pool safety  Technician training and workforce development  The challenge of online equipment sales  Electrical safety for pool professionals  Chemical feeder failures and liability  Airbnb and Swimply pool safety  Pool industry myths vs. modern science  Chloramines and indoor pool air quality  Why education remains the industry's greatest asset Resources MentionedService Industry News – Free subscription for pool service professionals  Homeowner Drowning Prevention Special Edition  Lincoln Memorial Reflecting Pool rehabilitation discussion  Pool service education and technician safety initiatives Connect with Talking Pools

Live from the NCM Fuel the Future Summit, this PartsEdge Podcast episode features Matt (Parts Director) and Justin (Service Director) of Huffines Hyundai McKinney, Texas. They share candid insights on the grit required in fixed ops, the enduring challenge of finding and retaining skilled technicians, and the game-changing value of industry networking.Kaylee and her guests unpack what's truly missing for parts leaders in events and resources, and why teamwork between parts and service is essential for success. Whether you're battling staffing shortages or just looking to connect with others in the field, this episode drops actionable advice and unfiltered fixed ops realities—all in a motivating, collaborative atmosphere.--------------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

Send us Fan MailWelcome to episode 251 of the Laundromat Resource Podcast! This week, Jordan Berry welcomes Brianne—a passionate laundromat owner and professional service technician—whose journey in the laundry industry is filled with wins, losses, and major learning moments. From buying her first laundromat at 22 to mastering equipment repairs and navigating tough leases, Brianne shares candid stories and actionable advice for both new and experienced owners. Tune in for honest insights, practical tips, and the inspiration you need to take your laundromat business to the next level!In this episode, Jordan & Breyan Discuss:00:00 Introducing mastermind groups10:19 Challenges with laundromat lease13:53 Losing the laundromat lease19:43 Securing a 7A loan purchase24:34 Is college still worth it?31:03 Leaving the banking job37:30 Learning from Laundromat Failures38:30 Pushing through tough times48:17 Building relationships for business deals51:43 Deciding on equipment retooling59:20 Preventative maintenance tips for washers01:00:29 Checking and cleaning hose bib screens01:08:55 Reality of owning laundromats01:14:44 Embracing technology and innovation01:18:51 Helping Customers Fix Machines01:23:54 Joining a mastermind groupFree Strategy Zoom Call with Jordan:https://calendly.com/laundromatresource/free-strategy-call?back=1

Join NBDA Executive Director Heather Mason and Brandon Andrews, Director of the Bicycle Technician Program at Northwest Arkansas Community College (NWACC), for the official launch of the NBDA Certified Bicycle Service Technician Microcredential: a new industry-backed training pathway designed to strengthen bicycle service departments nationwide.This is designed for professional bicycle technicians seeking to elevate the efficiency, quality, and profitability of their service departments. Through a focused sequence of five skills badges, this program delivers comprehensive training in both technical and operational aspects of modern bicycle service. During this episode, we'll walk through the program structure, course details, certifications, and opportunities for your business, as well as how retailers and technicians can enroll today.Support the show

End chaos in your firm—300+ peers use this framework. Free video here: https://www.businessofarchitecture.com/framework In this episode, Rion digs into why "premium fees" start in your head long before they appear in a proposal. He explores how architects are trained to be exceptional technicians, but rarely prepared to think like business owners, and how that gap quietly limits growth. A simple but powerful model is introduced to reframe how time, value, and income really work. Rion also challenges several deeply held beliefs architects carry about money, responsibility, and worth. He discusses why avoiding financial conversations weakens both firms and client relationships, and how greater clarity can create freedom rather than pressure. The focus is not on tactics, but on seeing the business of architecture differently. The uncomfortable middle ground that drains architects without them noticing A subtle distinction that determines whether your firm can survive without you The mental shift that changes how clients perceive your fees

Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with Dr. Zhiqiang Luo, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates. The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with Alyson Bravo, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education. The episode wraps up with returning friend of the podcast Tobias Specht from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.Special Guests: Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.

Visit www.joniradio.org for more inspiration and encouragement! --------Thank you for listening! Your support of Joni and Friends helps make this show possible. Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org. Find more encouragement on Instagram, TikTok, Facebook, and YouTube.

Think your business needs more marketing? Think again. In this episode, Ambrosia Carey shares why most beauty professionals don't have a marketing problem, they have an order problem. Learn the five foundations of sustainable business growth, from client experience and retention to referrals, value, and visibility. If you've been posting more, working harder, and still not seeing the results you want, this episode will help you identify the real bottleneck holding your business back. Plus, discover which business archetype you fall into and the simple shifts that can create more growth without burnout. Join our FREE 10 Day Business Challenge Try GlossGenius at 50% off Gold or Platinum using code SUCCESSFUL: http://glossgenius.com/successfulstylist Key Take-aways: 1. Many beauty professionals assume they need more visibility, followers, or content. In reality, growth often stalls because of weaknesses in retention, referrals, client experience, or value creation. 2. The strongest businesses create an experience worth talking about. Marketing may attract attention, but exceptional experiences create loyalty, trust, and word-of-mouth referrals. 3. Increasing retention by even a small percentage can generate thousands of dollars in additional revenue without attracting a single new client. 4. Referred clients often arrive with built-in trust because someone they already know has recommended your business. 5. Sometimes the solution isn't increasing volume, it's increasing the value you provide through better services, experiences, systems, and client outcomes. 6. Marketing doesn't fix weak systems. It magnifies them. Strong businesses focus on experience, retention, referrals, and value before scaling visibility. 7. Whether you're the Visibility Addict, Technician, Discount Queen, Busy But Broke Stylist, or Foundation Builder, identifying your patterns can help reveal your next opportunity for growth. 8. Consumers are craving authenticity, conversation, and connection. Community-based content is becoming more effective than highly polished marketing. 9. Email lists, podcasts, downloads, partnerships, and communities create long-term stability that isn't dependent on changing social media algorithms. 10.  Before investing more time into marketing, ask yourself: If 100 new clients showed up tomorrow, would your business retain them, serve them well, and turn them into advocates? 11. The fastest-growing businesses aren't trying to fix everything at once. They're identifying the next bottleneck and focusing their energy where it will create the greatest impact. 12. Growth becomes easier when you understand whether your challenge is retention, referrals, pricing, value, or visibility...and stop treating every issue like a marketing problem. Take 15% off our favorirte skincare line, Pharmagel w/ code SSA15: https://pharmagel.net/?ref=SSA15 If you prefer viedeo, join us on YouTube: http://www.youtube.com/@successfulstylist For more, follow along on Instagram: https://www.instagram.com/successfulstylistacademy?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Barry T. Black is a retired FBI veteran with over 31 years of experience specializing in counter-terrorism and complex white-collar crime investigations. As a Master Bomb Technician and SWAT sniper, he served on the front lines of some of America's most significant historical events, including the Oklahoma City bombing, the 9/11 attacks, and the Waco standoff. Today he joins me to talk about his career in law enforcement and more. Buy "Hazardous Devices: Memoir of an FBI Bomb Technician, Accountant and Sniper" here: https://a.co/d/052fBISa

From Audi Mechanic to $50M CEO (Part 2): He Stopped Thinking Like a Technician. How does an Audi mechanic become a $50M CEO? In this episode of the Blue Collar Millionaire Podcast, Ryan shares the mindset shift, leadership lessons, and business strategies that helped him go from working on cars to building a $50 million company. If you're a contractor, tradesman, home service business owner, or entrepreneur looking to scale your business, this conversation breaks down what it really takes to stop thinking like a technician and start thinking like a CEO. Ryan and Kevin discuss business growth, leadership, hiring A-players, unit economics, mentorship, company culture, profitability, scaling a service business, and the identity shift required to build a high-growth company. Whether you're running an HVAC company, plumbing company, roofing company, painting company, electrical company, landscaping company, or another blue-collar business, the lessons in this episode apply directly to growing revenue, improving profitability, and building a business that doesn't depend on you. 00:00 – From Audi Mechanic to Business Owner 03:15 – The Power of Borrowed Belief 07:42 – Why Most Owners Stay Stuck 11:18 – Stop Thinking Like a Technician 15:55 – The Identity Shift Required to Scale 21:34 – Finding the Right Mentors 26:08 – Understanding Business Unit Economics 31:47 – How Ryan Scaled Shops Faster Than Competitors 37:26 – Why A-Players Are Worth the Investment 42:10 – The Numbers Every Owner Should Know 47:36 – Building a $50M Company Through Systems 52:14 – Responsibility Is Your Ability to Respond 57:28 – The Mindset That Creates Growth 1:02:11 – Stoicism, Leadership & Mental Toughness 1:08:05 – Why Most Entrepreneurs Get in Their Own Way 1:13:22 – Pressure Is a Privilege 1:18:41 – Creating Value and Building Wealth 1:23:35 – Final Advice for Blue-Collar Entrepreneurs Check out BoardRoom Elite and get in the room with operators, investors, and owners who are actually doing this every day.

Most healthcare business owners are incredible clinicians… But completely overwhelmed when it comes to actually running a business. In this episode of the AI Doctor Podcast, Dr. Mark Allen sits down with Nathan Shields, founder of Private Practice Owners Club, to unpack the hard lessons, mindset shifts, and business systems that transformed Nathan from a burned-out clinic owner into a successful entrepreneur who sold his practice for 3x the national average. Nathan shares the painful reality of early ownership:4AM charting sessions, endless patient care, burnout, leadership struggles, and the moment he realized clinical excellence alone would never create freedom. This conversation dives deep into:✔ Why most healthcare professionals struggle with business✔ The mindset shifts required to become a true owner✔ How coaching and systems transformed Nathan's clinic✔ The biggest mistakes owners make when trying to grow✔ Why implementation—not information—is the real separator✔ How AI is beginning to reshape healthcare operations✔ What successful practice owners do differently Whether you're a PT, OT, speech therapist, mental health provider, or healthcare entrepreneur, this episode is packed with practical insights on leadership, systems, profitability, delegation, and scaling without burning out.

If you want to get ahead in your business, it's time to stop being the technician and start stepping into the manager, and visionary roles. Our host, Diane Rolston, references one of the most important business books she's ever read E-Myth Revisited. She explains something so many business owners experience but don't have the language for and why most women are stuck over-functioning in exactly the wrong role.Listen to learn these key takeaways:Why going out on your own means you didn't just become the technician. You became every other role in the company too, whether you wanted to or notThe three key roles from E-Myth Revisited: what each one is responsible for and the critical question each role is constantly askingWhy most entrepreneurs skip one of these three roles completely and why that's exactly why things feel chaoticThe dangerous comfort zone most women over-function in: why it feels productive but is quietly keeping the business stuckWhat happens when your head is down doing the work all day and the two perspectives you completely lose access toWhy the manager and visionary roles keep getting neglected and what the real cost of that neglect is to your businessWhere a Virtual Assistant fits into all three roles: not just taking tasks off your plate, but actually strengthening a specific role you've been neglectingHow support becomes truly transformational when it frees you to operate as the visionary and when businesses actually start to scaleThe honest reminder: the goal isn't to stop being the technician entirely (you're good at it for a reason)One final question to ask yourself right now about which role actually needs more of your attention firstComing up next: why smart, capable women struggle so much to delegate in the first place and why it's almost never about skill.Free resources to get started with your own virtual assistant: "Top 10 Questions to Ask a VA Company When You Want to Hire a VA" by Diane Rolston: https://app.groove.cm/groovemember/download/xylsp51fbe3b909e70d43d635f85fa3f115b5229 Tasks You Can Delegate: https://keap.page/mw315/229-tasks-you-can-delegate1.html5 Problems in Delegating: https://bit.ly/5ProblemsofDelegatingYour Virtual Assistant Readiness Scorecard: https://www.dianerolston.com/blog/still-doing-it-all-yourself-your-virtual-assistant-readiness-scorecardBook a time to chat with Diane directly to get your own vetted Dynamic VA: https://www.dianerolston.com/booking.htmlWant to be invited to join Diane's NEW high-level, like-minded group of women? Email her at diane@dianerolston.com.Do you prefer reading blogs or watching videos?Read Diane's blogs here: https://www.dianerolston.com/blogWatch Diane's videos here: https://www.youtube.com/@CoachDianeRolstonThis show's host, Diane Rolston, is called THE Expert on Being Dynamic and living a Dynamic Life. She specializes in coaching high-achieving women who want to be successful AND satisfied. She is a Certified Professional Coach, International Speaker, 11-time Author, and host of the five-time award-winning Dynamic Women Podcast, ranked in the top 2.5% of podcasts.Diane has been recognized with multiple awards for her professional accomplishments and for the powerful impact she has on the women she inspires and empowers. Chicken Soup for the Soul co-creator Jack Canfield describes her as “an amazing woman” doing “incredible work helping women develop holistic lives of balance.”Through her program, VA Made Easy, she helps entrepreneurs go from task overwhelm to business ease by hiring and training Virtual Assistants for them while also providing proven systems, processes, and strategies for success.Outside of her work, Diane is a mother of two, a soccer player, and a stand-up comedy rookie, always embracing new challenges and personal growth.You're invited to reach out to Diane and visit her website: www.dianerolston.com Check out what Diane is up to and other opportunities here: linktr.ee/dianerolstonConnect with me on your favourite social platform:https://www.facebook.com/LifeCoachDianehttps://www.linkedin.com/in/dianercoaching/https://twitter.com/DianeRCoachinghttps://www.instagram.com/coachdianerolston/https://www.youtube.com/user/DianeRolstonCoachingPersonal Email: diane@dianerolston.comDiane believes we are not defined by our titles or our roles. Instead, we are more powerful and happy when we can be who we are. This brought out her book Dynamic You™, based on a successful program, where she reveals the secret code to confident, wealthy, and successful women and leads women to unleash the Dynamic Woman™ in them!Grab your copy of Diane's autographed Dynamic You™ Book at a special Discount:https://www.dianerolston.com/store/p3/Autographed_Dynamic_You%E2%84%A2_Book.htmlThanks for listening!It means so much to us that you listened to our podcast!With this podcast, we are building an international community of Dynamic Women®. We aim to inspire more women to unleash their dynamic selves and enhance their lives across all areas, particularly in business. If you know someone who would benefit from this message or would be an awesome addition to our community, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a note in the comment section below!Subscribe to the podcastIf you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast app on your mobile device.Leave us a reviewWe appreciate every bit of feedback to make this a value-adding part of your day. Ratings and reviews from our listeners not only help us give you more of what you want, but also help others find us in their podcast app. If you have a minute, an honest review on Apple Podcasts and other apps goes a long way! If you do, send a screenshot along with your mailing address to our team team@dianerolston.com and you'll receive something in the mail!

In this episode of the Tactical Dent Tech Podcast, John Hiley breaks down what it really feels like when everything starts scaling fast—hail hits, cars stack up, and pressure builds from every direction. This isn't just about PDR… this is about what happens to YOU when business explodes. John shares real-time insight from the middle of a massive hail surge in DFW—talking about: Managing overwhelming growth and logistics The reality of expansion (and the risk behind it) Why chaos is often the doorway to your next level How pressure builds stronger technicians and leaders The importance of faith, discipline, and mindset during high-stress seasons He also dives into something most guys don't talk about—the mental and spiritual reps required to handle bigger opportunities. If you're in the PDR industry and stepping into a bigger season… this one hits. Key Takeaways: Growth always comes with pressure—learn how to handle it Chaos is not the enemy—it's a signal to level up You don't grow without resistance Your reaction to stress determines your next level The best techs and business owners are built in these moments This episode is for dent techs, business owners, and anyone pushing into the next level of their craft.