Podcasts about Technician

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort, to discuss spring HVAC maintenance and the key checks technicians should perform before the cooling season begins. John shares practical methods for inspecting systems using visual checks and technician senses such as sight, sound, smell, and touch to identify problems early. The conversation covers preventive maintenance practices, the importance of clean equipment, and how technicians should verify system operation before taking detailed measurements. Gary and John also talk about airflow diagnostics, the role of static pressure testing, and why proper system checks help technicians find real problems instead of guessing. In this conversation, John explains how technicians should approach spring maintenance by first checking that the system is clean and operating correctly. He discusses using visual inspection and technician senses such as sight, sound, smell, and touch to quickly spot possible problems. John and Gary talk about how many issues can be noticed before any tools are used, including unusual noises, vibrations, or signs of damage. They also explain why confirming the system is running properly is important before taking measurements. The discussion also covers airflow diagnostics and static pressure testing, and why checking these values regularly helps technicians identify system restrictions and airflow problems early. Expect to Learn: How technicians can use sight, sound, smell, and touch to identify system issues during maintenance. Confirming the system is running properly is important before taking measurements. How checking for dirt in filters, coils, and condensate lines improves system performance. What static pressure readings reveal about airflow problems in HVAC systems. Regular airflow checks during maintenance help technicians find restrictions and system issues early. Episode Highlights: [00:00] - CMPX Show Announcement [00:34] - Intro to John Anderson in Part 1  [02:03] - John Returns & Last Episode Recap [03:17] - Starting Spring Maintenance Right [04:53] - Story: The Cost of Ignoring Bad Bearings [06:45] - Using Your 4 Senses Before Tools [13:57] - Why Static Pressure Matters Every Time [16:35] - How to Correctly Check Static Pressure [19:45] - Understanding Your Static Pressure Readings  Join us at the CMPX Show from March 25 to 27 in Toronto. Use code KNOWITALL to get your free pass. Don't miss it.

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode In this episode, Carm Capriotto speaks with Chris Machado, founder of XGen Academy, about a bold new approach to solving the automotive technician shortage. Machado has developed an intensive 16-week training program that blends virtual reality simulations, classroom learning, and hands-on shop experience to accelerate the development of new technicians. At the core of the academy's philosophy is the “reverse funnel,” which attracts a wide pool of young talent and progressively refines their skills toward professional mastery. The program goes beyond technical instruction. Through its “Reality Hub,” students also learn essential life and workplace skills, including financial literacy, professionalism, and ethics. By modernizing the training experience and making automotive careers more appealing to younger generations, Machado aims to build a scalable model that can be replicated nationwide, offering a proactive, high-tech solution for developing the industry's next generation of technicians. XGen Academy: https://xgened.email/ Chris Machado, Circle M Tire & Auto and Circle M Truck Repair Bakersfield, CA. Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm

Cats are the most commonly owned pet in the United States — and yet they're dramatically underrepresented in veterinary visits compared to dogs. One big reason? The vet experience is often so stressful for cats, and so difficult for the people trying to handle them, that owners simply stop bringing them in.Today we're exploring the science and the solutions behind feline stress in clinical settings — why cats react the way they do, what that behavior is actually communicating, and how veterinary teams can create environments where cats feel safer.Joining us is Dr. Renee Rucinsky, a board-certified feline specialist, owner of Mid Atlantic Cat Hospital and Mid Atlantic Feline Thyroid Center in Maryland, and a respected voice in feline medicine through her lecturing and writing.Thanks for tuning in to the Purr Podcast with Dr. Susan and Dr. Jolle!If you enjoyed today's episode, don't forget to subscribe, rate, and leave us a review—it really helps other cat lovers and vet nerds find the show. Follow us on social media for behind-the-scenes stories, cat trivia, and the occasional bad pun. And remember: every day is better with cats, curiosity, and maybe just a little purring in the background. Until next time—stay curious, stay kind, and give your cats an extra chin scratch from us. The Purr Podcast – where feline medicine meets feline fun.

Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah! If you're passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I'm honored to be part of Ivoclar's development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing. Let's continue to innovate, simplify, and create meaningful change—one smile at a time. Elvis actually made it down to the exhibition halls this year — and hyperDENT from FOLLOW-ME! Technology was everywhere. Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults… Responsible adults chasing a bright orange folding electric hyperDENT scooter. That's what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next. Serious about precision. Not too serious about themselves. Big shoutout for bringing the brains — and the electric horsepower. Come see and talk to Elvis and Barb at all these amazing shows in 2026* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 Live from the Ivoclar stage at LMT Lab Day Chicago 2026, Elvis and Barb sits down with two very different innovators shaping the future of the dental lab world. First up is industry veteran Rob Fletcher, who shares the story behind ACES (Automated Case Entry Software)—a system designed to eliminate one of the biggest bottlenecks in dental labs: manually entering handwritten prescriptions. Drawing on years of lean manufacturing experience running labs like Knight Dental Group and Bayshore Dental Studio, Rob explains how combining OCR and AI can read RX forms, learn lab terminology, and automate case entry directly into an LMS. The result? Faster workflows, fewer data entry headaches, and one less department that labs have to constantly hire and retrain. Then the conversation shifts to collaboration and innovation as Don Bell and Andreas Klie discuss a new partnership between Ivoclar and Panthera Dental. They break down how Panthera's Fusion Bar technology works with Ivoclar materials to simplify full-arch workflows while improving precision, aesthetics, and efficiency. The team also dives into the education behind the technology, the launch of the Panthera Academy, and how collaboration between companies—and listening to technicians—helps push the industry forward. Hey, listeners—ever wonder what Elvis is doing when he's not recording Voices from the Bench? He's a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back. And he couldn't do it without iCortica. Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts. Stop digging for data and start taking action. Head to icortica.com and schedule your demo today. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off. In today's dental labs, reliability isn't optional—it's essential. That's why so many labs trust Roland DGSHAPE milling solutions—true workhorses known for precision, durability, and dependable performance day after day. Now Roland is taking digital denture production even further with the Elevate Denture Solution, including compatibility with Ivotion Denture System from Ivoclar. This validated workflow gives labs a powerful way to produce premium digital dentures with confidence and consistency. Built on the trusted DWX milling platform, the Elevate Denture Solution allows labs to expand their capabilities while continuing to rely on the same dependable technology that keeps production running smoothly. Learn more about DWX Milling Solutions and the new Elevate Denture Solution at rolanddental.com.Special Guests: Andreas Klie, Don Bell, and Rob Fletcher.

What does it really take to lead a high-performing frontline service team?In the first episode of Frontline Unscripted, host Sarah Nicastro sits down with Phil Manchester, Service Team Lead at Airtight Facilities, to explore the transition from technician to leader, why frontline voices matter, and how ambitious goals can transform both individuals and teams.Phil Manchester has over a decade of hands-on experience in HVAC systems and facilities management. After starting his career as a technician in the field, he now leads a team of service professionals while mentoring the next generation of technicians.In this conversation, he explains:▪️Why transitioning from technician to leader requires emotional intelligence▪️How individualized communication builds trust with service technicians▪️What younger vs experienced frontline workers really want from leadership▪️Why refusing to live with “what ifs” can fuel long-term career growth▪️How frontline work combines hands-on skills with complex problem solving▪️Why senior leaders need to get into the field and listen to frontline voices▪️How AI and technology are becoming tools that make technicians more effective▪️Why continuous learning is essential in skilled trades careers00:00 Intro00:02 From Dirt Bikes to HVAC: Finding Your Calling00:06 Why Variety and Problem-Solving Drive Frontline Satisfaction00:10 The Hardest Part of Leadership: Managing Nine Different Personalities00:12 Master Emotional Intelligence to Shift from Technician to Leader00:18 Why Leadership Must Be Individualized00:21 Why Not Shoot for the Moon? Setting Goals and Refusing to Quit00:26 Turning Setbacks Into Fuel by Rejecting “What-If” Thinking00:30 Generational Differences in Frontline Teams00:35 Company Culture That Builds Stronger Teams00:37 AI and Technology in Skilled Trades00:40 Why Data Centers Are Creating More HVAC Work00:47 Closing the Gap Between Executives and the Field00:50 Building Trust and Loyalty Through Leadership00:52 Why Learning Never Stops in the Trades00:53 Final Thoughts: Shoot for the Moon, One Day at a Time

Every RPG player knows the real game doesn't start when the dice hit the table. No, the real adventure begins when some nerds open a rulebook, stare at a character sheet, and argue about whether a Wookiee hacker with a moral crusade for droid rights is mechanically viable. In this episode of the RPGBOT.Quickstart series, the crew tackles FFG Star Wars RPG character creation in Fantasy Flight's Edge of the Empire. Randall decides the galaxy clearly needs a Force-sensitive Wookie slicer, Ash plans to become the smooth-talking Twi'lek pilot with questionable ethics, and Tyler guides them through the rules like Han Solo navigating an astroid field. Fewer explosions, though. The crew debates Wookie vocal acting, and give a lot of attention to character backgrounds, motivations, and that fancy "obligation" mechanic that Tyler has been gushing about for the past 5 seasons. Show Notes In Part 2 of the RPGBOT Quickstart guide to the Fantasy Flight Star Wars RPG, the hosts dive deep into character creation for Edge of the Empire, walking listeners step-by-step through how to build a playable character from concept to crunch. The episode begins with a quick refresher on the core elements that define a character in the FFG Star Wars: Unlike traditional D&D-style builds focused on race and class alone, Star Wars characters are shaped by several narrative and mechanical layers: species, career, specialization trees, obligation, motivations, skills, and equipment. Understanding the Core Pieces of a Star Wars Character Characters start from their background and motiviation, which are mostly narrative, but your motivation can provide a recurring source of bonus experience points used to advance your character. Ash selects "Freedom," while Randall chooses "Droid Rights." Next is choosing a species, which determines starting attributes, wound thresholds, strain thresholds, and sometimes special abilities. The group reviews options like humans, droids, wookiees, and other iconic Star Wars species, each bringing unique mechanical strengths. From there, players select a career, the Star Wars equivalent of a class. Careers such as Smuggler, Technician, Bounty Hunter, Colonist, Explorer, and Hired Gun are available in Edge of the Empire, with other careers available in other core books. Each career also includes specialization trees: talent grids that players spend XP on to get exciting new talents. The Obligation Mechanic One of the defining mechanics of Edge of the Empire is the Obligation system. Each character begins with one or more "obligations": debts, blackmail, criminal records, or personal responsibilities that can become recurring problems during play. Players can choose from a table of suggestions or work with the GM to create their own. We like a d100 table, so we rolled. Ash rolls Blackmail, suggesting their former Imperial ties might come back to haunt them, while Randall rolls Criminal, representing legal trouble tied to a mysterious identity issue in which he's wanted for his own murder. The hosts discuss how obligation works at the table, and also how you can get some extra goodies at character creation for taking on extra Obligation. Spending Experience Points The group also covers starting XP allocation during character creation. Players spend XP to increase attributes, train skills, and unlock talents from specialization trees. Tyler explains the economic balance behind XP spending: Improving characteristics is expensive but powerful, while skills can offer cheaper and more focused improvements. Talents are similarly powerful, but often more complex than straight numerical improvements. Players can also spend XP to unclock new specializations, including from different careers. Tyler, who is in fact a generous GM, gives Ash and Randall a big pile of extra starting XP so that Randall can get force powers without cutting into his slicing skills. Equipment and Starting Gear Finally, character spend starting credits on equipment. Ash and Randall spend some time eyeballing armor, weapons, and other goodies. Even simple purchases like blaster pistols can dramatically shape a character's early playstyle, and the meager starting credits (500 by default) don't go very far. By the end of the episode, the party has assembled a crew: A Twi'lek smuggler pilot with secrets and imperial entanglements A Wookie slicer fighting for droid rights and running from the law A ship, an NPC astromech droid, and a galaxy full of problems The perfect setup for Star Wars. Welcome to the RPGBOT Podcast. If you love Dungeons & Dragons, Pathfinder, and tabletop RPGs, this is the podcast for you. Support the show for free: Rate and review us on Apple Podcasts, Spotify, or any podcast app. It helps new listeners find the best RPG podcast for D&D and Pathfinder players. Level up your experience: Join us on Patreon to unlock ad-free access to RPGBOT.net and the RPGBOT Podcast, chat with us and the community on the RPGBOT Discord, and jump into live-streamed RPG podcast recordings. Support while you shop: Use our Amazon affiliate link at https://amzn.to/3NwElxQ and help us keep building tools and guides for the RPG community. Meet the Hosts Tyler Kamstra – Master of mechanics, seeing the Pathfinder action economy like Neo in the Matrix. Randall James – Lore buff and technologist, always ready to debate which Lord of the Rings edition reigns supreme. Ash Ely – Resident cynic, chaos agent, and AI's worst nightmare, bringing pure table-flipping RPG podcast energy. Join the RPGBOT team where fantasy roleplaying meets real strategy, sarcasm, and community chaos. How to Find Us: In-depth articles, guides, handbooks, reviews, news on Tabletop Role Playing at RPGBOT.net Tyler Kamstra BlueSky: @rpgbot.net TikTok: @RPGBOTDOTNET Ash Ely Professional Game Master on StartPlaying.Games BlueSky: @GravenAshes YouTube: @ashravenmedia Randall James BlueSky: @GrimoireRPG Amateurjack.com Read Melancon: A Grimoire Tale (affiliate link) Producer Dan @Lzr_illuminati

In this episode, we cover the How to Hire Your First Technician. This one goes through real lessons, hard-earned mistakes, and practical insights that can help current and aspiring pest control owners build their businesses smarter.Are you a pest control owner looking to grow? Join Our Facebook Group with 2,300+ Members: https://www.facebook.com/groups/pestcontrolmillionairesThe Pest Control Millionaire Podcast is all about helping small business owners scale their lawn and pest companies by talking to experts in the service industry.For business coaching and mentorship, visit pestcontrolmillionaire.com.Send your business and entrepreneurship questions to info@pestcontrolmillionaire.comand we'll answer them on the show!Produced by Sofia Salaverri and Dalton Fisher, Fisher Multimedia LLCFisherMultiMedia.com

Improving fleet availability isn't just about working faster—it's about understanding why assets are down in the first place. In this episode, Marc Canton sits down with Andrew Finch, Fleet Management Analyst at RTA Fleet, to unpack one of the most underutilized tools inside a fleet management system: asset statuses and work order statuses. Andrew explains the critical difference between the two, why a single “in the shop” status doesn't provide meaningful insight, and how better status design can uncover real bottlenecks—whether that's waiting on parts, waiting on vendors, waiting on approvals, or even waiting on operators to pick up completed units. They also discuss common mistakes fleets make when setting up statuses, including overlap, over-complication, lack of technician buy-in, and tracking data without a clear purpose. The conversation shifts from theory to practical strategy: how to build a status structure that drives clarity, improves communication across departments, and helps leaders defend staffing, budget, and process decisions with real data. If you want to move from guessing at downtime to managing it strategically, this episode gives you a framework to start. Key Takeaways Asset status and work order status are not the same thing. Asset status answers “Where is the unit in its lifecycle?” while work order status answers “What stage is this repair in?”   “In the shop” is not a diagnosis. Without more granular statuses, you can't identify true bottlenecks.   Availability improves when bottlenecks are visible. Waiting on parts, vendors, approvals, or pickup can all look identical unless tracked properly.   Statuses should have a purpose. If you can't explain what decision a status supports, you probably don't need it.   Avoid overlap and ambiguity. Each status should be clearly defined and mutually exclusive.   Technician buy-in is critical. If statuses feel like “big brother,” data quality will suffer. If they feel useful, adoption improves.   Data supports leadership conversations. Clean status data helps justify staffing, process changes, and budget requests with evidence instead of anecdotes.   Start simple and refine. You don't need dozens of statuses—just the right ones that align with operational goals.   Marc Canton Marc Canton is the Vice President of Product and Consulting at RTA Fleet and the host of the Fleet Success Show, a podcast focused on helping fleet organizations improve performance, efficiency, and leadership. With deep experience in fleet operations, technology, and consulting, Marc works closely with public and private fleets to improve data management, operational processes, and asset availability. Marc is a recognized voice in the fleet industry and frequently speaks about topics such as fleet performance metrics, operational efficiency, and the strategic use of fleet management information systems (FMIS). Through his consulting work and educational content, he helps fleet leaders translate data into actionable insights that improve reliability, stakeholder satisfaction, and organizational outcomes. Andrew Finch  Andrew Finch is a Fleet Management Analyst at RTA Fleet, where he specializes in fleet analytics, operational data strategy, and performance measurement. In his role, Andrew works with fleet organizations to interpret data from fleet management systems and uncover insights that improve availability, efficiency, and decision-making. Andrew entered the fleet industry early in his career and quickly developed expertise in fleet analytics, including CAFM training and professional development through industry organizations such as NAFA. His work focuses on helping fleets better structure their data, particularly through effective asset and work-order status tracking, to identify operational bottlenecks and improve maintenance workflows. Andrew frequently collaborates with fleet teams to turn raw operational data into meaningful performance improvements. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here In this conversation, we're talking with Aria Lucey, whose husband Aiden is a longtime technician and Refrigeration Mentor Community Ambassador, discussing how the demanding refrigeration lifestyle impacts relationships and family. She shares early long-distance relationship stories and long-hour challenges, the need for intentional connection, and the importance of clear, honest communication, rather than assumptions. Aria also shares strategies for handling disagreements, making repairs after conflict, and managing kids while incorporating the demanding, often unpredictable work schedule of a refrigeration technician. In this episode, we cover: (02:49) Long Distance Relationships (05:37) Communication Strategies for Relationships (08:18 Fights with Your Spouse (10:17) Sharing Domestic Respinsibilities (12:33) On-Call Lifestyle for Tradespeople (14:35) Advice For New Relationships (19:58) Balancing Sick Days (25:03) Parental Leave And Family Planning (26:29) Taking Turns Supporting Careers (29:29) Dividing Household Responsibilities (34:51) Explaining On-Call To Kids (37:01) Advice For New Technicians Helpful Links & Resources: Episode 226. How Busy Technicians Can Better Manage Work and Family Life Episode 208. The Personal and Professional Sides of Refrigeration (That You Won't Learn in School) Episode 316. Strategies for Surviving and Thriving On-Call with Aidan Lucey

Flat rate has been debated for decades in service departments, but what if the real issue isn't the pay structure at all? In this episode of Dealer Talk with Jen Suzuki, I sit down with Joe Minns, Corporate Fixed Ops Director at Dennis & Co Auto Group, who brings 34 years of real dealership experience to the conversation. Joe has seen just about everything in service operations, from dirt-floor shops to high-tech 80-bay service departments. Today he oversees fixed operations for Dennis & Co's growing network of dealerships, and he shares one powerful perspective that many leaders overlook: Flat rate doesn't fail… culture does. We dive deep into the real reasons technicians struggle to flag hours and why so many service departments unintentionally waste the most valuable resource they have, technician time. Joe breaks down the operational leaks that quietly drain productivity, the cultural shifts required to protect technician efficiency, and why leaders must rethink how dispatch, advisors, and managers support the shop. We also talk about: • Why technicians are the true revenue engine of fixed operations • How small moments of lost technician time cost dealerships thousands • Why many service departments unknowingly rig the system against their own techs • The leadership shift required to fix flat rate culture • How service advisors, dispatchers, and managers must align to protect technician productivity • Why career pathing is critical to solving the technician shortage If you're a service director, fixed ops leader, or dealership executive trying to improve technician retention, shop productivity, and labor performance, this conversation is packed with practical insight. Because at the end of the day, great service leaders don't just manage the shop, they protect the people who power it. Dealer Talk with Jen Suzuki Podcast |

Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah! If you're passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I'm honored to be part of Ivoclar's development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing. Let's continue to innovate, simplify, and create meaningful change—one smile at a time. Elvis actually made it down to the exhibition halls this year — and hyperDENT from FOLLOW-ME! Technology was everywhere. Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults… Responsible adults chasing a bright orange folding electric hyperDENT scooter. That's what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next. Serious about precision. Not too serious about themselves. Big shoutout for bringing the brains — and the electric horsepower. Come see and talk to Elvis and Barb at all these amazing shows in 2026* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 At the 100-year celebration of the Cal-Lab Association, Elvis checks in with past chair Jeff Stronk after the first full day of the meeting to see how things are going. With Barb stepping into the chair role and kicking things off in style, Jeff talks about the incredible energy in the room, the rise in attendance, and the surprising number of first-time lab owners showing up. From powerful panel discussions filled with unforgettable one-liners to honest conversations about succession planning, leadership, and the realities of running a lab, day one proves why this meeting has survived for a century. Unlike traditional trade shows packed with sales pitches, Cal-Lab keeps the focus on real lab owners sharing real experiences, giving attendees practical insights they can take back to their businesses. After moving over to the Ivoclar Ballroom at LMT Lab Day Chicago, the conversation shifts to the future of the industry with April Newell, a former dental hygienist who strategically worked her way into the world of additive manufacturing at Nota3D. Now selling advanced resin and metal 3D printing systems to dental labs, April breaks down how 3D printing evolved from simple model production to full frameworks and implant bars. She explains the realities of metal printing, the technology behind lasers and powder systems, and why labs that invest in metal printing tend to grow faster than they expect. Her perspective highlights just how quickly digital manufacturing is changing the lab landscape—and how dentistry continues to pull people into its orbit for life. Finally, Elvis talks with Joey Hunter, a veteran technician with nearly 30 years in the industry and a true removable specialist. Joey shares how she answered a newspaper ad looking for a “starving artist” back in the 90s and ended up building a lifelong career in dental technology. From mastering every step of removable fabrication to adapting after losing her hearing during her career, Joey's story highlights both the artistry and resilience behind the craft. Now working at Renstrom Dental Studio, she reflects on seeing LMT Lab Day Chicago 2026 for the first time and being amazed by how far the industry has come. Her experience reminds everyone that while technology continues to evolve, the hands-on knowledge and artistry of technicians remain at the heart of dentistry. Hey, listeners—ever wonder what Elvis is doing when he's not recording Voices from the Bench? He's a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back. And he couldn't do it without iCortica. Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts. Stop digging for data and start taking action. Head to icortica.com and schedule your demo today. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guests: April Newell, Jeff Stronk, and Joey Hunter.

Send a textThis week, Madison joins us to talk about her time working in a funeral home, what death teaches the living, and why grief, absurdity, and dignity all seem to sit at the same table. Also: farmer's market people-watching, Aldi dresses with pockets, and somehow, Fallout.Super Familiar with The Wilsons Find us on instagram at instagram.com/superfamiliarwiththewilsonsand on YoutubeContact us! familiarwilsons@gmail.com A Familiar Wilsons Production

Show Notes (contains affiliate links): Incoming Price Hikes! And 2 Big DXpeditions   On this week's episode of Ham Radio Crash Course, a podcast roughly based on amateur radio but mostly made up of responding to emails from listeners, hosted by Josh Nass - KI6NAZ and his reluctant wife, Leah - KN6NWZ, we talk about 2 Big DXpeditions.    HRCC Campout May 1, 2026 to May 3, 2026. RSVP here: https://forms.gle/woDS2UecqttbeyeF9 Announcements: HRCC Net - https://hrcc.link.   Gigaparts Link (get 10% with code JOSH) - https://www.gigaparts.com/nsearch/?lp=JOSH   Ham Radio Test Study with Leah - Extra Exam HamStudy: https://hamstudy.org Support by getting something from Signal Stuff: https://signalstuff.com/?ref=622   Gordon West Ham Radio Test Prep Books with HRCC Links  -Technician: https://amzn.to/3AVHGU1 -General: https://amzn.to/4ehQ5zz -Extra: https://amzn.to/4efCqJ2   Free Fastrack to Your Ham Radio License Books on Audible (for new to Audible readers): https://www.amazon.com/hz/audible/mlp/membership/premiumplus?tag=hrccpodcast-20   Join the conversation by leaving a review on Apple Podcast for Ham Radio Crash Course podcast at https://podcasts.apple.com/us/podcast/ham-radio-crash-course/id1400794852 and/or emailing Leah@hamtactical.com. Leaving a review wherever you listen to podcasts will help Ham Radio Crash Course reach more hams and future hams and we appreciate it!   Show Topic: DX Expeditions   Email Correspondent's Tower: We answer emails with ham radio questions, comments on previous podcasts, T-shirt suggestions and everything in between.   Links mentioned in the ECT:    Hamwatch App - https://hamwatch.app/   Andrew's Cooking Channel - https://youtube.com/@thecookingdadchannel?si=U9oyPUF_6kcKY5cQ   Honolulu EOC - https://docs.google.com/document/d/1KoWwKRYoj7LbE9ZC5x4Lbm7ebltAWfd3J40E_kFsBWU/edit?usp=sharing Thank you all for listening to the podcast.  We have a lot of fun making it and the fact you listen and send us feedback means a lot to us!   Want to send us something? Josh Nass  P.O. Box 5101 Cerritos, CA 90703-5101 Support the Ham Radio Crash Course Podcast: Patreon - https://www.patreon.com/hoshnasi Shop HamTactical: http://www.hamtactical.com Shop Our Affiliates: http://hamradiocrashcourse.com/affiliates/ Shop Our Amazon Store: https://www.amazon.com/shop/hamradiocrashcourse As an Amazon Associate I earn from qualifying purchases.   Connect with Us: Website...................► http://hamradiocrashcourse.com YouTube..................► https://www.youtube.com/c/HamRadioCrashCourse Podcast...................► https://hamradiocrashcourse.podbean.com/ Discord....................► https://discord.gg/xhJMxDT Facebook................► https://goo.gl/cv5rEQ Twitter......................► https://twitter.com/Hoshnasi Instagram.................► https://instagram.com/hoshnasi (Josh) Instagram.................►https://instagram.com/hamtactical (Leah) Instagram.................►https://instagram.com/nasscorners (Leah)

Special Effects Technician Kirk Douglas helped bring Stargate SG-1's incredible practical effects to life from day one. He joins us to share stories from the set and pay tribute to his brother, Wray Douglas.

In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero talk with Jason Julian, Small Business Owner at Julian Heat & Air, President at J.G.Wholesale LLC and VP of Operations at Affordable Air McCallum LLC. Jason shares his incredible journey from a difficult personal period of recovery and incarceration to becoming a successful HVAC business owner. Through determination and a passion for the HVAC industry, Jason transformed his life and career. This episode dives deep into his story of overcoming challenges, growing his business, and providing valuable advice for aspiring HVAC entrepreneurs.   Expect to Learn - Jason's journey from recovery and incarceration to discovering his passion for HVAC - How thinking like a business owner, even before becoming one, led to success - The importance of taking ownership of your work and learning everything you can about the industry - The challenges Jason faced in starting his own business with limited resources - How the COVID-19 pandemic unexpectedly boosted business demand and growth - Advice on how to navigate competition in a saturated market   Episode Breakdown with Timestamps  00:00:00 - Introduction 00:01:21 - Jason's Journey into HVAC 00:07:14 - Thinking Like an Owner Before You Are One 00:13:16 - Challenges of Starting a Business 00:16:17 - First Year in Business and Surprising Growth 00:21:34 - Final Thoughts and Advice for Aspiring Business Owners   Follow Jason Julian:  LinkedIn: https://www.linkedin.com/in/jason-julian-03530b160/ Julian Heat & Air Website: https://julianheatandair.com/ Julian Heat & Air Facebook: https://www.facebook.com/julianheatandair/ Affordable Air McCallum LLC Website: https://www.hotorcoldair.com/hvac/heber-springs-ar/   Follow Gary McCreadie: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com  Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/     Follow Furman Haynes:  LinkedIn: https://www.linkedin.com/in/furmanhaynes/  WorkHero: https://www.linkedin.com/company/workherohvac/  Instagram: https://www.instagram.com/hvacknowitall1/   

In this forward-looking episode of The Fleet Success Show, hosts Josh Turley and Marc Canton break down the top fleet trends and predictions for 2026. The duo tackles the ongoing hype around AI and how it mirrors past tech bubbles like dot-com and EV infrastructure. They dive into what AI adoption means for fleet managers and why the real value lies in smart vetting and operational integration, not flashy buzzwords. They also explore the persistent technician shortage, how public sector HR policies are getting in the way of competitive hiring, and why Gen Z might hold the key to solving the labor gap (but only if compensation adjusts accordingly). Finally, they forecast a hopeful stabilization in supply chains and a shift in fleet leadership, from wrench-turners to data-driven decision-makers. Fleet leaders, if you're looking to make smarter decisions and avoid falling into hype traps in 2026, this episode is your playbook. Key Takeaways AI isn't going away, but the hype is. Fleet software vendors must be vetted for real AI integration vs. gimmicks. The technician shortage continues. Gen Z may help, but compensation is still a major barrier. Fleet leadership is evolving. The fleet manager of 2026 is a data-savvy business operator, not just a mechanic. Supply chain stability is (hopefully) on the horizon. Positive vibes predict no major disruptions in 2026. AI adoption must be paired with clear ROI. Don't chase tools. Solve problems and focus on productivity, not novelty. Host Bios Josh Turley CEO of RTA: The Fleet Success Company, Josh is a passionate advocate for operational excellence in fleet management. With decades of experience and a deep understanding of fleet software systems, Josh brings strategic clarity to the most pressing challenges in the industry. Marc Canton As RTA's VP of Product and a leading voice on the Fleet Success Show, Marc blends industry insight with sharp commentary. He's known for cutting through the noise and focusing on what truly matters to fleet managers trying to navigate evolving tech, labor, and leadership dynamics.   Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213

It is assumed that most surveyors are either born into the profession or discover it during their formidable years of education. Sometime, however, a career change opens one's eye to finding the passionate role their life may have been missing. This week's episode of "Surveyor Says! The NSPS Podcast" does just that. Your host, Tim Burch, caught up with Milad Sadegi, LSIT, and Chair of the LSAW Young Surveyors Network, to discuss his transition from the financial field to the road to becoming a professional land surveyor. Milad and Tim discuss the similarities between surveying and Milad's part-time photography career in which both final products capture a specific moment in time. This conversation proves that it is never too late to discover a surveying career!

Send a textThis week on The Route to Networking podcast, Jamie Maher is joined by Tony Vrushaj, Data Centre Team Leader at IBM, to explore how data centres have shifted from background infrastructure to strategic assets powering AI, cloud, and national ambition.Tony shares his non-linear journey into the industry, from fixing tractors as a child to building data centres in the UK during a period of rapid expansion. His path was shaped by curiosity, certifications such as CCNA and CompTIA, and a willingness to focus intensely on long-term goals rather than short-term comfort. As his career progressed, technical depth became only part of the equation. Mindset, communication, and leadership proved just as critical.The conversation dives into how AI has transformed the data centre landscape. Higher-density racks, GPU-driven environments, and increased revenue per square metre have changed both the financial stakes and the operational risk. What was once a low-cost mistake can now carry seven-figure consequences. Teams are becoming smaller and more cross-functional, with greater emphasis on engineers who can move between hardware, customers, and executive conversations.Energy emerges as the hidden constraint behind AI growth. Tony explains why power availability, cooling, and grid capacity are now strategic considerations, influencing where facilities are built and how governments think about AI sovereignty. This is no longer just a software race. It is an infrastructure and energy race.Looking ahead, Tony offers a bold prediction for the future of data centres: space. With rising energy demands and cooling challenges on Earth, orbital infrastructure may move from theory to experimentation faster than many expect.The episode closes with a quick-fire round covering underrated skills, the difference between certifications and degrees, and the trait that defines great engineers - comfort with uncertainty.Want to stay up to date with new episodes? Follow our LinkedIn page for all the latest podcast updates!Head to: https://www.linkedin.com/company/the-route-to-networking-podcast/Interested in following a similar career path? Why don't you take a look at our jobs page, where you can find your next job opportunity? Head to: www.hamilton-barnes.com/jobs/

Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah! If you're passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I'm honored to be part of Ivoclar's development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing. Let's continue to innovate, simplify, and create meaningful change—one smile at a time. Elvis actually made it down to the exhibition halls this year — and hyperDENT from FOLLOW-ME! Technology was everywhere. Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults… Responsible adults chasing a bright orange folding electric hyperDENT scooter. That's what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next. Serious about precision. Not too serious about themselves. Big shoutout for bringing the brains — and the electric horsepower. Come see and talk to Elvis and Barb at all these amazing shows in 2026* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week, we sit down with Richard Rosas Sr — artist, entrepreneur, removable specialist, and the man behind one of the most creative workflows we've heard in a long time. Richard's journey starts in Lancaster, Pennsylvania, where he grew up moving between nine schools, discovered a gift for fine art, and even earned a scholarship to Tyler School of Art and Architecture — which he turned down out of fear of becoming a starving artist. After a detour into computer programming, granite engraving, and even opening a salsa dance studio with his mom (yes, there's a South Beach nightclub moment that changed everything), Richard eventually answered a tiny newspaper ad asking, “Are you an artist?” That question led him into a dental laboratory and launched a career that would blend creativity, discipline, faith, and serious removable skills. Under intense mentorship and PTC-style training, Richard sharpened his craft in removables, eventually managing a department and earning enough respect that doctors specifically requested him chairside. One large account even pulled all their cases after Richard pushed back on unrealistic deadlines — only to return weeks later with deeper respect and loyalty. That experience shaped his philosophy: honesty, communication, and quality always win long term. His path then led him to ClearChoice Dental Implant Centers, where performing four to six arches a day gave him next-level surgical and prosthetic experience. It was there that the real lightbulb went off — immediate impression evaluation, real-time patient interaction, faster turnaround, and true collaboration between surgeon, prosthodontist, and technician completely changed his view of what was possible. Now Richard has taken that high-efficiency, patient-centered model and built something entirely his own: a boutique removable lab with a fully functional, patent-pending mobile on-site dental laboratory inside a Mercedes Sprinter van. By bringing the lab directly to private practices, he combines multiple traditional appointments into streamlined visits, delivers final dentures in as little as two weeks, processes chairside in the parking lot, and markets not only to dentists but directly to patients. His mission isn't just to make dentures faster — it's to elevate the technician's role, strengthen patient connection, and show that removables can be both efficient and beautiful. Through his new YouTube channel, Mastering Removables, he's beginning to share that knowledge with others who want to rethink what a lab can be. Hey, listeners—ever wonder what Elvis is doing when he's not recording Voices from the Bench? He's a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back. And he couldn't do it without iCortica. Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts. Stop digging for data and start taking action. Head to icortica.com and schedule your demo today. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guest: Richard Rosas Sr.

Send a textThere comes a moment in every salon owner's journey when something clicks.You realize your job isn't hair anymore.Your job is to make decisions.Your job is clarity.Your job is to design the environment your team operates in.In this episode, we talk about the uncomfortable identity shift that has to happen before real growth can occur. Why working harder behind the chair won't fix structural problems. Why leadership feels scarier than technical work. And why many owners stay stuck because doing hair feels safer than making decisions.We also share personal lessons from the last few weeks navigating crisis, delegation, boundaries, and leadership under pressure, and how stepping fully into ownership changed everything for us.If you feel stuck, overwhelmed, or like growth keeps stalling…this episode is for you.Your business should serve you, so that you can serve others.And that only begins when the owner evolves first.Key TakeawaysThere's a moment when owners must shift from technician to architect.Doing more hair won't fix structural problems.Leadership requires clarity, standards, and confidence.Burnout often signals a lack of systems.Owners must set aside time to design the business.Avoiding hard decisions stalls growth.Standards deteriorate when not enforced.Growth requires intentional leadership, not reactive management.Confidence in new systems determines team buy-in.The owner evolving unlocks everything else.Time Stamps00:00 — Opening + rebuild reflections 02:00 — Partnership, delegation, and trust during crisis 05:00 — Boundaries and protecting your position as a leader 07:30 — The moment owners realize hair isn't the job anymore 10:00 — When you are the business (early phase) 12:00 — Hiring phase and growing responsibility 14:00 — Burnout and overwhelm in the middle stage 17:00 — Why leadership feels scarier than doing hair 19:00 — Hiding behind the chair 21:00 — The real job of an owner explained 24:00 — Standards and accountability 26:00 — Why businesses plateau 28:00 — Choosing where to invest your time 30:00 — Technician vs architect mindset 32:00 — Designing systems and creating growth 34:00 — Final thoughts: change starts with youLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website

professorjrod@gmail.comLooking for effective IT certification tips to pass your CompTIA A Plus exam? In this episode, we dive into a strategy-first approach that breaks down tricky wording and performance-based questions (PBQs) into manageable steps. Our CompTIA study guide helps you think like a technician, improve your time management skills, and convert your knowledge into exam points. With no fluff, just practical tools for tech exam prep, this episode is your key to mastering the CompTIA A Plus mind shift.The book, CompTIA A+ Exam Strategy (220-1201 & 220-1202): How To Think Like a Technician and Pass With Confidence – Volume  is available on Amazonhttps://www.amazon.com/CompTIA-Exam-Strategy-220-1201-220-1202/dp/B0GQ9VL9YG/ref=sr_1_1_sspa?crid=396ZB9UJDYR0S&dib=eyJ2IjoiMSJ9.DExgbtEDLl4fyj0p2fstHpfw0zdq6Qgm-NU8ahxh-h7ynttT6Wr8ZIWJsu0HF_6oe1-OMpW2WFrET98BSxOILX08_wotR01p7Cbt-Ney-dVCW-i1tJogveM-veHLyiIROriSbBj_fS-GIEdh4tg4Y36xwgEj2UGjbl_gKZsOykj-T2VbMSBVFdS-zedc3EL1rK2FLmDH-vNE3iz9wYM5qbGpVTN9JtVYZOpBc6UjWto.HFpGq0uaMEsvR4iPSh64MAtCNSyPwsK5TBPwbS7WD-k&dib_tag=se&keywords=comptia+a%2B+exam+strategy&qid=1772465470&sprefix=%2Caps%2C127&sr=8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1We start by reframing A Plus as a decision-making simulation, not a memorization test. You'll learn how to spot the four elements hidden in every scenario—symptoms, context, evidence, and action—and use them to predict answers before you even peek at the choices. We show how the six-step troubleshooting method becomes your anchor, why the correct answer often feels “boring,” and how to neutralize distractors engineered to tempt you into overkill. You'll also get clear guidance on pacing, brain dumps, and the smarter move to skip PBQs first, build momentum with multiple choice, and return with focus.From there, we get practical with a repeatable study system: the three-pass method. Pass one builds orientation across all objectives without perfection loops. Pass two converts facts into scenario skill with error logs, keyword drills, and prediction reps. Pass three simulates the real exam—timed, no notes, and thorough post-review to target time sinks and misleading keywords. We map Core 1 and Core 2 into patterns you can reason through, highlight high-yield areas using the 80/20 rule, and share readiness signals so you schedule based on consistency, not a calendar.If you're a career changer, a first-time test taker, or someone retaking after a near miss, this playbook helps you replace anxiety with structure. Subscribe for more strategy deep-dives, share this episode with a friend aiming for A Plus, and leave a review to tell us the one tactic you'll try on your next practice exam.Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod

A lot of people treat the Technician license like it's a learner's permit. It isn't. In this episode, I break down what a Technician class amateur radio license actually allows you to do — and why most operators never fully use what they already have. We're talking about: What VHF and UHF are truly capable of Why repeaters are valuable but not magic Why simplex matters more than most people think Why packet radio deserves serious attention And why most Technician licenses are underutilized, not underpowered You don't need an upgrade to begin building real capability. You need to understand what you already have access to. If you've passed the test and aren't sure what to do next, this episode is for you. Ready to Go Further? If this episode clarified things for you and you're ready to stop guessing, here are the two ways I help: 1. The 30/30 Ham Radio Challenge A simple, daily plan to earn your license and actually start using ham radio. No cramming. No drama. Just steady progress. https://www.familyconnectsystem.com/3030welcome 2. The 90-Minute Communications Planning Session If you want to talk through your situation—distance, family, expectations, and realistic options—this is where we do that. No gear sales. No theory. Just clarity. https://www.familyconnectsystem.com/first-five-minutes If neither of those are for you, that's fine too. This show exists to explain the landscape, not convince anyone to walk it.

T7C - Antenna and transmission line measurements and troubleshooting: measuring SWR, effects of high SWR, causes of feed line failures, Basic coaxial cable characteristics, Use of dummy loads when testing. T7D - Using basic test instruments: voltmeter, ammeter, and ohmmeter, Soldering. 1:13:09

T7C - Antenna and transmission line measurements and troubleshooting: measuring SWR, effects of high SWR, causes of feed line failures, Basic coaxial cable characteristics, Use of dummy loads when testing. T7D - Using basic test instruments: voltmeter, ammeter, and ohmmeter, Soldering. 1:13:09

Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses Join the Refrigeration Mentor Hub here This conversation was from our latest Refrigeration Mentor Community Meetup, talking about refrigeration controls and electrical systems with Andrew Freeburg and Erik Holland. We cover control fundamentals such as transformers, multiplex board setup, communication basics, polarity, baud rate, cable practices, and fail-safe settings for loads. We also discuss how to build confidence through competence - studying, repetition, applying skills on real systems, asking questions, using community support, setting goals, and learning by teaching. Interested in joining the next Refrigeration Mentor Community Meetup? Click here. In this episode, we discuss: (00:30) Confidence and Competence (06:02) Learning How to Learn (09:58) Setting Goals and Support Groups (15:42) Dunning Kruger Effect (21:58) Electrical Basics and Safety (22:21) Center Tap Transformers (24:30) Multiplex Boards and Dip Switches (25:59) Binary Addressing Switches (26:37) Power and Comms Terminals (27:11) Comms Voltage and LEDs (29:40) Wiring Noise and Shielding (30:47) Fail Safe Dip Switches (33:46) Analog Inputs and Outputs (34:54) Software vs Hardware Logic (39:06) Panel Safety Basics (43:30) Meter Testing and Ratings (47:47) Electrical Safety Mindset  Helpful Links & Resources: Episode 371. A 6-Step Process for Faster Electrical Troubleshooting Episode 215. Understanding Refrigeration System Controls with Larry Herman of Redline Control Design

Send a textMost Businesses fail because they ignore the basics. Derek Cormier, Founder of Climate Experts explains why treating every Lead like pure Gold and working  every day on Internal Training is the only way to dominate the Home Services Industry. Whether you're in HVAC - Plumbing - Electrical or any Home Services Business, this is your blueprint for massive scale.0:25 - Meet the $10M CEO: Derek Cormier 1:20 - From Zero to 8 Figures: The Professional Journey6:00 - Leads are Gold: How to Stop Wasting Opportunities7:15 - The "90% Booking Rate" Secret Strategy 9:08 - High-Level Conversion: Turning Leads into Booked Jobs13:20 - The $10M Failure: What Derek Learned the Hard Way18:30 - How Guarantee Companies Scale Your Home Services Business21:30 - The Controversial Metric: Why Your Manager's Credit Score Matters 21:47 - Inside the Climate Experts Hiring Machine23:46 - The Great Debate: Green Talent vs. Experienced Techs27:40 - Why Geographic Expertise is a Technician's Secret Weapon28:58 - The 2-Week Bootcamp: Training for 8-Figure Standards 29:30 - Culture First: Why You Must Hire for Fit, Not Just Skill35:19 - CEO Leadership: Driving the Vision from the Front39:15 - Scaling Smarter with Free Agency (Sponsor)41:20 - The HVAC Community: Are Owners Actually Helping Each Other?46:01 - Breaking the $10M Ceiling: The Climate Experts Story50:55 - The Radical Honesty Framework for Building Customer Trust51:40 - Do You Need a Fractional CMO for Home Services?53:25 - The Free Agency Game Plan: Visit freeagency.ai 54:40 - The CEO's Guide to Dominating Social Media1:00:20 - How to Mix Education and Entertainment 1:01:48 - The Leadership Balance: Vision vs. Team Input1:04:50 - The 3-Legged Stool: Running 3 Trades in One Business1:17:55 - The Vulnerability Trap: Why Being "Always Strong" is a Weakness1:22:04 - The Morning Routine That Sets a Mindset for Success

The Kouri Richins trial brings Cameron Larson, Evidence Technician, to the stand in this segment.The Kouri Richins murder trial continues in Utah as the state prosecutes the children's book author for allegedly poisoning her husband Eric Richins with fentanyl. Prosecutors allege she killed him for insurance money after secretly increasing his policy to $1.9 million. The defense maintains Eric died from accidental drug use.True Crime Today delivers real-time trial coverage as it happens—key testimony, critical cross-examinations, and the moments that matter. No waiting for nightly recaps. Watch the case unfold live.Join Our SubStack For AD-FREE ADVANCE EPISODES & EXTRAS!: https://hiddenkillers.substack.com/Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/channel/UC8-vxmbhTxxG10sO1izODJg?sub_confirmation=1Instagram https://www.instagram.com/hiddenkillerspod/Facebook https://www.facebook.com/hiddenkillerspod/Tik-Tok https://www.tiktok.com/@hiddenkillerspodX Twitter https://x.com/TrueCrimePodThis publication contains commentary and opinion based on publicly available information. All individuals are presumed innocent until proven guilty in a court of law. Nothing published here should be taken as a statement of fact, health or legal advice.#KouriRichins #KouriRichinsTrial #TrueCrimeToday #LiveTrial #EricRichins #UtahCourt #TrueCrimeNews #CourtTV #TrialWatch #BreakingCrime

Cameron Larson, Evidence Technician, takes center stage in the Kouri Richins trial.Kouri Richins stands accused of poisoning her husband Eric Richins with a lethal dose of fentanyl in March 2022—allegedly to collect on a $1.9 million life insurance policy she secretly increased just weeks before his death. What prosecutors describe as a calculated murder-for-profit scheme, the defense calls a tragic accident involving a man who, they claim, had a hidden drug problem.This is gavel-to-gavel coverage of one of the most closely watched trials in Utah history. A children's book author. A grieving widow who wrote about "heaven" for kids while allegedly researching untraceable poisons. A husband who may have been killed in his own bed.Hidden Killers brings you complete trial coverage with expert analysis—no sensationalism, just the facts as they unfold.Join Our SubStack For AD-FREE ADVANCE EPISODES & EXTRAS!: https://hiddenkillers.substack.com/Want to comment and watch this podcast as a video? Check out our YouTube Channel. https://www.youtube.com/channel/UC8-vxmbhTxxG10sO1izODJg?sub_confirmation=1Instagram https://www.instagram.com/hiddenkillerspod/Facebook https://www.facebook.com/hiddenkillerspod/Tik-Tok https://www.tiktok.com/@hiddenkillerspodX Twitter https://x.com/TrueCrimePodThis publication contains commentary and opinion based on publicly available information. All individuals are presumed innocent until proven guilty in a court of law. Nothing published here should be taken as a statement of fact, health or legal advice.#KouriRichins #KouriRichinsTrial #EricRichins #UtahTrial #TrueCrime #HiddenKillers #FentanylPoisoning #MurderTrial #TrueCrimeCommunity #Justice

Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREWanna go to Tekmetric's first ever industry training event Tektonic? Register HEREIn this episode, Jeff talks with... Mr. Walkie Talkie... the shop owner with that southern draw...the man who's hair is ALWAYS perfect...Mr. Lucas Underwood. Lucas talks about why communication MUST improve between owners and techs, and how more empathy and understanding can completely shift the culture inside a shop. They talk about the risks of leaning too heavily on service information without double checking procedures, especially when safety and liability are at stake. Lucas also gives money advice for technicians, including why thinking long-term and investing in retirement accounts can make a huge difference down the road.Timestamps:00:00 Future of ADAS and Calibration05:54 "Vehicle Diagnostics and Calibration"13:31 Grace, Mistakes, and Quick Decisions17:03 "Frustrations and Fixes with Tech"26:12 "Removing Emotion from Business"30:47 Purpose Found in Helping Others37:27 "Happiness Comes From Within"41:59 "Finding Happiness Amid Toxicity"48:05 "Miscommunication Resolved Through Dialogue"51:11 Communication Growth and Therapy Reflections54:33 "Social Media's Impact on Behavior"01:02:32 "Compound Growth: $695k to Millions"01:11:01 "Planning Future Security and Freedom"01:14:30 "Growth, Respect, and Reflection"01:17:28 "Reflections on Unfiltered Insights" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

Hey Voices from the Bench community! Jessica Love here, sending a shoutout from Utah! If you're passionate about creating natural, beautiful smiles—but want to simplify your workflow without sacrificing aesthetics—this is for you. I'm honored to be part of Ivoclar's development team introducing a powerful new stain and glaze system featuring Structure Paste, IPS e.max Ceram Art. Create stunning depth and lifelike color in as little as one firing. Let's continue to innovate, simplify, and create meaningful change—one smile at a time. Elvis actually made it down to the exhibition halls this year — and hyperDENT from FOLLOW-ME! Technology was everywhere. Booth after booth, people were talking milling strategies, templates, and workflows. It felt like a full-on CAM takeover. Their Milling Roadmap scavenger hunt had attendees bouncing between Axsys, Imagine, D.O.F., and Roland collecting stamps like responsible adults… Responsible adults chasing a bright orange folding electric hyperDENT scooter. That's what we love about the FOLLOW-ME! team — world-class CAM engineers talking microns and validation protocols one minute, then ripping around Lab Day the next. Serious about precision. Not too serious about themselves. Big shoutout for bringing the brains — and the electric horsepower. Come see and talk to Elvis and Barb at all these amazing shows in 2026* Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week we finally get Jay Collins to stop dodging Elvis long enough to sit down and share one of the wildest journeys in dental lab history. From a family split between union steamfitters and dental technicians in Philadelphia to surviving “The Great Brotherly Lab War,” Jay's story is packed with grit, loyalty, and a whole lot of Irish Catholic chaos. What started with an uncle drafted into dental technology during Vietnam eventually turned into a multi-generation lab legacy—and Jay swearing he'd never get into teeth… only to build a powerhouse anyway. After the 2008 crash wiped out his construction business, Jay bet everything on selling outsourced restorations door-to-door, sleeping in his car, showering at the gym, and cold-calling hundreds of offices a week. What followed was the development of his unapologetically bold, psychologically savvy sales approach—what he calls being “aggressively calm.” From pushing doctors to “no,” to matching their energy toe-to-toe, to walking into offices as “the lab” and walking out with cases in hand, Jay breaks down the mindset shift most lab owners desperately need: sales isn't optional, and it definitely isn't accidental. Now leading multiple lab locations under the brilliantly simple name thedentallab.net, Jay shares hard truths about growth, mergers, firing abusive clients, and why cutting your sales department in tough times is the worst move you can make. If you've ever struggled with prospecting, scaling, or standing your ground with doctors, this episode is packed with practical strategies, hilarious role-playing, and a reminder that confidence—backed by accountability—wins every time. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guest: Jay Collins.

Is Ham radio truly welcoming to newcomers and fresh ideas, or does gatekeeping and resistance to change hold the hobby back? In this video, we dive deep into the real experiences of new hams in 2026—exploring everything from friendly "Elmer" mentors who guide beginners, to stories of grumpy old-timers, club snobbery, and unwelcoming attitudes on repeaters and forums.Whether you're thinking about getting your Technician license, already a new ham feeling intimidated, or a longtime operator wondering how to make the hobby more inclusive—this honest discussion uncovers the good, the bad, and the hopeful side of amateur radio today. If you're new to ham radio, curious about the community drama, or passionate about keeping the hobby alive for future generations, hit play and join the conversation! Today's video is sponsored by M&P Coax - use code HR2CABLES to save 10% off of all products at this link - https://geni.us/hr2cablesBecome a supporter of this podcast: https://www.spreaker.com/podcast/ham-radio-2-0--2042782/support.

Thanks to our partners Promotive and Wicked FileWhat if the pay plan you've been debating isn't actually the problem?In this solo episode, Hunt Demarest tackles one of the most argued topics in the auto repair industry: how to pay your technicians. After seeing it debated online once too often, Hunt pulls from hundreds of real shop benchmarks to cut through the noise — and his answer might surprise you.Hunt breaks down the three main structures — flat rate, hourly/salary, and hybrid — explaining what each one actually incentivizes, where each one breaks down, and why half of his top-performing shops use flat rate while the other half don't. The takeaway: no pay plan alone will fix a production problem.From the classic flat rate with no minimums to California flat rate, tiered hourly structures, and spiff-based systems, Hunt walks through the real-world mechanics of each — including the overtime trap that catches shop owners off guard when non-discretionary bonuses are in play.This episode also covers team-based vs. individual pay plans, with a detailed real-world example of a six-tech shop that saw production climb for six months after switching to a team bonus structure — then slide consistently for the next 18. Hunt explains exactly why it happened and what the senior tech said that made it all make sense.The bottom line: if you change the pay plan without changing how you manage, communicate, and operate, you're just changing the numbers on a piece of paper.Hunt also previews next week's episode on manager and advisor pay plans, and announces that Reed Melis of Paar Melis & Associates will be teaching a class on shop pay plans at Vision in Kansas City.What you'll learn…(00:08) Why Hunt dedicated a full episode to tech pay plans(01:30) Why half of top benchmark shops are flat rate — and half aren't(02:59) Understanding flat rate: the core appeal for money-motivated players(06:46) Can flat rate mask a bad manager — and can hourly survive one?(09:00) The downsides of flat rate: comebacks, culture, and sick time(12:00) California flat rate explained(14:38) Hourly and salary: the easiest pay plan — and its one massive drawback(17:00) The awkward conversation every hourly shop owner eventually has to have(19:30) The compliance issue most shops don't know they have(21:00) The most important rule of any pay plan: if they can't understand it, it won't work(22:05) Hybrid and tiered rate structures: how they work and who they work for(24:00) Spiff systems: how a simple $100 bonus can drive a 10% production increase(25:30) Team-based vs. individual pay plans: the theory, the appeal, and the culture risk(27:30) Why a team bonus structure boosted production then quietly tanked it(30:00) Pay plans as a forever-moving target: why honest conversations matter more than the structure itselfThanks to our partner PromotiveIt's time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/Thanks to our Partner WickedFileTurn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/Paar Melis and Associates – Accountants Specializing in Automotive...

While I'm down for the count with the flu this week, Marshall takes the wheel for a powerhouse conversation that every detailer needs to hear. He is joined by Rob Schruefer to tackle the single biggest hurdle in our industry: the difficult transition from being a great technician to becoming a successful business owner.If you feel stuck doing all the labor yourself, this episode is your roadmap out. Marshall and Rob break down exactly how to simplify your service menu to make training easier, why you should be aiming for the $125/hour benchmark, and how to build a team that actually stays. Plus, they dive into the new Detailer App, a game-changing tool designed to streamline training and knowledge sharing across the industry.In this episode, we cover:The Mindset Shift: moving from "doing the work" to running the business.Simplification: Why fewer service options lead to faster growth and easier training.The Numbers: Understanding value, pricing, and the $125/hr goal.Hiring & Retention: How to give employees responsibility so they stick around.Tech for Detailers: A first look at how the Detailer App aids in operations and training.

In this episode of the AART, host Chris Stafford sits down with American film and television professional Nica Fazio for an honest, wide-ranging biographical conversation about her life, career, and personal journey working behind the scenes in the entertainment industry. Rather than focusing on technical details, this episode explores the human story behind a career spent on set—how Nica found her way into film and television, what drew her to the work, and how years in the industry shaped her identity, resilience, and outlook on life.Nica shares reflections on growing up, discovering creative communities, and navigating the realities of working in a demanding, often unpredictable industry. She talks about the challenges and rewards of life behind the camera, the importance of collaboration, and the relationships formed on set that leave a lasting mark long after the lights go down. Through personal stories and candid insights, Nica opens up about perseverance, adaptability, and the quieter moments that define a career not always seen by audiences. This episode of AART is about more than film and television—it's about finding purpose, learning to trust your instincts, and building a meaningful life through creative work. Whether you're an artist, filmmaker, or simply curious about the people who bring stories to life behind the scenes, this conversation offers a thoughtful and inspiring look at what it means to commit to a path and grow along the way. Nica's links:https://www.imdb.com/name/nm9717608/ https://www.instagram.com/nica.fazio/https://www.instagram.com/nicafaziophoto/ Nica's dinner party guests:My grandpaEllen KurasAva DuvernayLisa KudrowAmy WinehouseAlejandro González Iñárritu Some of Nica's favorite women artists:Elisa Capdevila (muralist from Barcelona she is amazing) Pixy Liao (photographer) Helen Levitt (photographer)Rina Yang (DP)Marjan Teeuwen (large scale architecture installations) Miska Mohmmed (abstract painting) Host: Chris StaffordProduced by Hollowell StudiosFollow @theaartpodcast on InstagramEmail: theaartpodcast@gmail.com Keywords Nica Fazio, AART Podcast, Chris Stafford podcast, film and television careers, women in film, behind the scenes film industry, film crew stories, creative career journeys, life in film and TV, entertainment industry biography, film podcast interview, personal stories from set life, American film professionals, storytelling behind the cameraBecome a supporter of this podcast: https://www.spreaker.com/podcast/women-unscripted--4769409/support.

T7A – Station equipment: receivers, transceivers, transmitter amplifiers, receive amplifiers, transverters; Basic radio circuit concepts and terminology: sensitivity, selectivity, mixers, oscillators, PTT, modulation. T7B – Symptoms, causes, and cures of common transmitter and receiver problems: overload and overdrive, distortion, interference and consumer electronics, RF feedback. 59:05

In this episode of the AART, host Chris Stafford sits down with American film and television professional Nica Fazio for an honest, wide-ranging biographical conversation about her life, career, and personal journey working behind the scenes in the entertainment industry. Rather than focusing on technical details, this episode explores the human story behind a career spent on set—how Nica found her way into film and television, what drew her to the work, and how years in the industry shaped her identity, resilience, and outlook on life.Nica shares reflections on growing up, discovering creative communities, and navigating the realities of working in a demanding, often unpredictable industry. She talks about the challenges and rewards of life behind the camera, the importance of collaboration, and the relationships formed on set that leave a lasting mark long after the lights go down. Through personal stories and candid insights, Nica opens up about perseverance, adaptability, and the quieter moments that define a career not always seen by audiences. This episode of AART is about more than film and television—it's about finding purpose, learning to trust your instincts, and building a meaningful life through creative work. Whether you're an artist, filmmaker, or simply curious about the people who bring stories to life behind the scenes, this conversation offers a thoughtful and inspiring look at what it means to commit to a path and grow along the way. Nica's links:https://www.imdb.com/name/nm9717608/ https://www.instagram.com/nica.fazio/https://www.instagram.com/nicafaziophoto/ Nica's dinner party guests:My grandpaEllen KurasAva DuvernayLisa KudrowAmy WinehouseAlejandro González Iñárritu Some of Nica's favorite women artists:Elisa Capdevila (muralist from Barcelona she is amazing) Pixy Liao (photographer) Helen Levitt (photographer)Rina Yang (DP)Marjan Teeuwen (large scale architecture installations) Miska Mohmmed (abstract painting) Host: Chris StaffordProduced by Hollowell StudiosFollow @theaartpodcast on InstagramEmail: theaartpodcast@gmail.com Keywords Nica Fazio, AART Podcast, Chris Stafford podcast, film and television careers, women in film, behind the scenes film industry, film crew stories, creative career journeys, life in film and TV, entertainment industry biography, film podcast interview, personal stories from set life, American film professionals, storytelling behind the cameraBecome a supporter of this podcast: https://www.spreaker.com/podcast/aart--5814675/support.A Hollowell Studios ProductionInstagram: @theaartpodcast Email: hollowellstudios@gmail.com© Copyright: Chris Stafford | Hollowell StudiosAll Rights Reserved

T7A – Station equipment: receivers, transceivers, transmitter amplifiers, receive amplifiers, transverters; Basic radio circuit concepts and terminology: sensitivity, selectivity, mixers, oscillators, PTT, modulation. T7B – Symptoms, causes, and cures of common transmitter and receiver problems: overload and overdrive, distortion, interference and consumer electronics, RF feedback. 59:05

Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Walking the Lab Day Chicago floor? Make it worth it. Stop by the FOLLOW-ME! hyperDENT booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys, Imagine, DOF, and Roland. Collect stamps at booths you're likely visiting anyway and get entered to win some great giveaways—including this year's grand prize: a foldable Honda electric scooter. You're already walking the floor. Now it might carry you. Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week we finally sit down with the one and only Matthew Douglas — technician, educator, denture-setting machine, former Affordable legend, past DLAT president, and all-around force of nature out of Texas. Matt's story starts with baseball. A promising career cut short by a hip injury (the “Bo Jackson thing,” as he calls it) led him to find a different path — one that started at TSTI in Waco and ended up shaping thousands of dentures, dozens of labs, and one of the fastest-growing state dental lab associations in the country. From living in an RV at the end of an airport runway while in school… to learning how to tear down porcelain ovens and rebuild lathes… to mastering ambidextrous denture setups with a soldering iron (yes, really), Matt built his foundation the old-school way. And he built it fast. We dive deep into his 12-year run with Affordable Dentures — managing high-production labs doing 60+ arches a day, training technicians across the country, helping open over 200 sites, and eventually becoming a regional leader. He shares what it takes to build systems that move that kind of volume — staggered lunches, zero idle time, and a whole lot of hustle. From there, Matt takes us through Barksdale Dental Lab, the early days of All-on-4, learning analog conversion workflows before digital streamlined everything, and why zirconia has changed the long-term game for full-arch restorations. When Matt returned to Texas and got involved with the Dental Laboratory Association of Texas (DLAT), the show had about a dozen booths. Today? Over 100. He breaks down how restructuring leadership, empowering the right people, removing outside management costs, and reinvesting in members transformed DLAT into one of the strongest state meetings in the country. If you want to grow your business, you need clear insight into what's happening inside your operation and across your customer journey. That's where Icortica comes in. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guest: Matthew Douglas CDT.

Tomi Oliva joins me on the show today to talk about technician recruitment. We have both recently hired new technicians and discuss the process of finding talent in the automotive space. Website- https://autodiagpodcast.com/Facebook Group- https://www.facebook.com/groups/223994012068320/YouTube- https://www.youtube.com/@automotivediagnosticpodcas8832Email- STmobilediag@gmail.comPlease make sure to check out our sponsors!SJ Auto Solutions- https://sjautosolutions.com/Automotive Seminars- https://automotiveseminars.com/L1 Automotive Training- https://www.l1training.com/Autorescue tools- https://autorescuetools.com/  

PODCAST: This Week in Amateur Radio Edition #1407 - Full Version (With repeater ID breaks every 10 minutes) Release Date: February 14, 2026 Here is a summary of the news trending...This Week in Amateur Radio. This week's edition is anchored by Jordan Kurtz, KE9BPO, Rich Lawrence, Mike Nicolich, K9DXM, George Lama, KC2OXJ, Don Hulick, K2ATJ, Will Rogers, K5WLR, Eric Zittel, KD2RJX, Chris Perrine, KB2FAF, Steve Sawyer, K1FRC, George Bowen, W2XBS, and Jessica Bowen, KC2VWX Produced and edited by George Bowen, W2XBS Approximate Running Time: 1:45:50 Podcast Download: https://bit.ly/TWIAR1407 Trending headlines in this week's bulletin service 1. AMSAT: FUJI OSCAR 29 Approaches Full Sunlight 2. AMSAT: SpaceX Grounds Its Falcon 9 Rocket 3. AMSAT: Declassifying JUMPSEAT: An American Pioneer In Space 4. AMSAT: Kenya To Represent Africa In The ARISS Program During 2026 5. AMSAT: Satellite Shorts From All Over 6. WIA: New Comedy Podcast Tackles Ham Radio's "Gatekeeping Problem" With Humour and Education 7. WIA: IARU Region One Issues Clarification On Reports Of Ham Radio Prosecutions In Belarus 8. WIA: Radio Society Of Great Britain Publishes Band Plans 9. WIA: Radio Station Looks To Share WKRP Callsign 10. FCC: Keep Your FRN Information Updated: FCC Fines Could Add Up Quickly 11. FCC: Amazon Gets FCC Approval To Launch 4,500 Leo Internet Satellites 12. ARRL: Start Planning Now For Ham Radio Open House In April - World Amateur Radio Day 13. ARRL: Digital Or Paper? 14. ARRL: Special Event Station Will Be Honoring The Titanic Radio Men 15. ARRL: ARRL Mourns The Loss Of Sharon Taratula, Awards Manager 16. ARRL: William Reed Whitten, AB4W, SK 17. BBC Shortwave Radio Programs Are Received In Iran 18. Amateur In Scotland Gets Approval For Installation Of A Tower 19. Texas Military Base Issues GPS Interference Warning 20. Advanced Class US Operators To Host A Popular Net 21. Amateur Radio License Plates Are Poised For Approval In New Hampshire 22. The Maker Community Eyes A Contruction Competition In The UK 23. The FCC deletes obsolete Part 97 Rules after their publication in the Federal Register on February 10th 24. ARRL: Irvine Disaster Emergency Communications offering a Technician-level licensing course 25. ARRL: Upcoming Contests and Regional Convention Listings 26. AMSAT: NASA selects global tracking volunteers for the upcoming Artemis II mission 27. AMSAT: OpenSpace Phased Array antenna project targets low cost Earth Moon Earth for amateurs 28. FCC: FCC requires disclosure of Foreighn Adversaries interest, exempts amateurs 29. FCC: FCC fast-tracks SpaceX plan for one million satellites, and it wants your thoughts 30. ARRL: ARRL joins America250 as a supporting partner for the nations 250th anniversary 31. ARRL: The National Council of Volunteer Examiner Coordinators removes three questions from use 32. ARRL: The league announces that more funding is available for radio clubs 33. ARD: Open HamClock backend aims to keep HamClock ticking Plus these Special Features This Week: * Working Amateur Radio Satellites with Bruce Paige, KK5DO - AMSAT Satellite News * Australia's own Onno Benshop, VK6FLAB, will be here with another edition of Foundations of Amateur Radio, This week's program is titled "How to become an amateur today" * The DX Corner with Bill Salyers, AJ8B with with all the latest news on DXpeditions, DX, upcoming radio sport contests, and a lot more * Weekly Propagation Forecast from the ARRL * Monthly Volunteer Monitoring Report * Our own amateur radio historian, Will Rogers, K5WLR, returns with another new edition of "A Century Of Amateur Radio", this week, Will takes us back to 1924 where we find that for nearly a year, hams had been operating in their first assigned band of wavelengths, 150 to 200 meters. They had also been experimenting below 150 meters by special government permission. We will hear all about in this episode titled, "Six Segments, Sans Spark" ----- Full Podcast (ID breaks every 10 mins for use on ham frequencies): https://www.twiar.net/twiarpodcast.rss Full Podcast (No ID Breaks for LPFM or personal listening): https://www.twiar.net/twiarpodcastlpfm.rss Truncated Podcast (Approximately 1 hour in length): https://www.twiar.net/twiarpodcast60.rss Website: https://www.twiar.net X: https://x.com/TWIAR Bluesky: https://bsky.app/profile/twiar.bsky.social Facebook: https://www.facebook.com/groups/twiari YouTube: https://www.youtube.com/playlist?list=PLQdPO6QkZJ1eIvw6-EQWQPgogVNiZim4u RSS News: https://twiar.net/?feed=rss2 Automated (Full Static file, updated weekly): https://twiar.net/TWIARHAM.mp3 Automated (1-hour Static file, updated weekly): https://www.twiar.net/TWIAR1HR.mp3 This Week in Amateur Radio is produced by Community Video Associates in upstate New York, and is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. If you would like to volunteer with us as a news anchor or special segment producer please get in touch with our Executive Producer, George, via email at w2xbs77@gmail.com. Thanks to FortifiedNet.net for the server space! Thanks to Archive.org for the audio space.

In this live episode from the AHR 2026 Podcast Pavilion, Bryan sits down with Copeland's Josh Souders (Manager of Commercial Unitary Product Management) and Jeff Kukert (Compression Senior Technical Trainer) to dive deep into Enhanced Vapor Injection (EVI) technology and its transformative impact on HVAC systems. This conversation offers both technical professionals and industry newcomers a comprehensive look at how vapor injection is revolutionizing heat pump performance, particularly in challenging climate conditions. The discussion centers on how EVI technology addresses one of the industry's most persistent challenges: maintaining high heat pump capacity in extremely low-temperature conditions. Josh and Jeff explain that vapor injection can deliver up to 20% added capacity and 10% improved efficiency while simultaneously enhancing compressor reliability. This technology, which has been a staple in refrigeration applications for years, is now becoming increasingly prevalent in commercial and residential HVAC systems, especially as cold climate heat pumps gain traction across North America. The guests make the complex topic accessible by breaking down how the system works—taking liquid refrigerant from the condensing line, running it through an expansion device and brazed plate heat exchanger (economizer), and injecting the cooled vapor directly back into the compressor scroll at a specific intermediate point. What makes this episode particularly valuable is the practical guidance offered for field technicians. The conversation moves beyond theoretical explanations to address real-world implementation challenges and troubleshooting strategies. Josh and Jeff emphasize the importance of understanding operating envelopes, pulse-width modulated (PWM) valves, pressure transducers, and modern control systems. They introduce Copeland's latest product developments, including the YAW variable speed vapor injection platform (1.5 to 25 tons) and the upcoming YAB two-stage vapor injection system launching later in 2026. The discussion also touches on applications beyond traditional HVAC, including commercial water heating and boiler replacement systems where high discharge temperatures are crucial. Throughout the episode, the guests maintain an encouraging tone toward technicians who may feel intimidated by these advancing technologies. They stress that while EVI systems may appear complex with additional tubing, heat exchangers, valves, and sensors, the underlying thermodynamic principles remain the same. The key is familiarizing oneself with new components like PWM valves and modern controllers, and leveraging tools like Copeland Mobile to verify system performance against operating envelopes. This episode serves as both an educational resource and a call to action for HVAC professionals to embrace these emerging technologies that are rapidly becoming industry standard. Topics Covered Enhanced Vapor Injection (EVI) fundamentals – How EVI works, its history in refrigeration, and why it's now critical for commercial and residential HVAC applications Capacity and efficiency benefits – Achieving up to 20% capacity boost and 10% efficiency improvement, particularly in low-ambient heating conditions Compressor reliability improvements – How injecting cooled vapor into the scroll set manages discharge temperatures and extends compressor life under high compression ratios Operating envelope management – Understanding compressor operational limits and using tools like Copeland Mobile to verify field conditions stay within safe parameters Cold climate heat pump technology – Meeting DOE's Cold Climate Heat Pump Challenge requirements for 100% capacity at 5°F ambient conditions System architecture and components – Detailed explanation of economizers (brazed plate heat exchangers), pulse-width modulated (PWM) valves, pressure transducers, and advanced controllers Compression ratio challenges – Managing the increased work required when outdoor temperatures drop while indoor condensing temperatures remain constant New Copeland product platforms – Introduction to YAW variable speed vapor injection (1.5-25 tons), YAB two-stage vapor injection (launching 2026), and tandem variable speed configurations Applications beyond traditional HVAC – Water heating systems, commercial boiler replacement, and managing high discharge temperatures for Legionella protection Technician training and tools – Practical advice on learning PWM valves, thermistors, transducers, and system controllers; emphasis on using Copeland Mobile for dynamic performance analysis Market trends and adoption – How vapor injection is becoming standard in premium residential systems and increasingly common across commercial rooftop units and dedicated outdoor air systems Installation and service considerations – Proper system design to avoid oversizing, humidity control in hot-humid climates, and troubleshooting techniques for complex control systems   Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool. Purchase your tickets or learn more about the 7th Annual HVACR Training Symposium at https://hvacrschool.com/symposium. Subscribe to our podcast on your iPhone or Android. Subscribe to our YouTube channel. Check out our handy calculators here or on the HVAC School Mobile App for Apple and Android.

Send a textTwelve months ago, one of my clients was in a dark place. Despite 11 years in business and a high-end portfolio, he was facing $30,000 in monthly overheads with zero visibility on future work. He was the classic Technician. Talented, exhausted, and the primary bottleneck in his own company.In this episode, I break down the exact shift we made to move him from stagnant revenue to a $163,000 pipeline in just eight weeks. We didn't focus on hustle. We focused on business logic and the correct sequence of growth. If you are stuck at the $250k to $500k mark, your problem isn't a lack of effort. It is a lack of clarity on which lever to pull next.Here's what you'll discover:The Probability Pipeline: Why scoring your leads is the only way to see three months ahead.Killing the Bottleneck: How to delegate creative sign-offs so the business can breathe.The $1,400 Day Rate: Why industry standard pricing is a ceiling you need to shatter.Sequence Over Information: Why the order of your fixes matters more than the fixes themselves.The Farmer Mindset: Shifting from daily operator to strategic CEO.Stop acting like a technician and start building an asset. Mentoring options : www.denlennie.com Connect with Den on Instagram: https://www.instagram.com/den_lennie

Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Walking the Lab Day Chicago floor? Make it worth it. Stop by the FOLLOW-ME! hyperDENT booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys, Imagine, DOF, and Roland. Collect stamps at booths you're likely visiting anyway and get entered to win some great giveaways—including this year's grand prize: a foldable Honda electric scooter. You're already walking the floor. Now it might carry you. Come see and talk to Elvis and Barb at all these amazing shows in 2026* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week we sit down with Michael Joseph, a London-based lab owner whose journey through dental technology is anything but traditional. From delivering impressions on a scooter through the streets of London to completely rebuilding his lab as a fully digital operation, Michael shares a candid, honest look at what it really takes to survive—and thrive—in today's dental lab landscape. Michael walks listeners through his early days pouring hundreds of stone models by hand, navigating education with dyslexia, and eventually earning his degree in dental technology. After years at the bench, he pivoted into dental sales, working with companies like Orascoptic, Sirona, and Skillbond/Argen—experience that gave him deep insight into materials, equipment, and the business side of dentistry. That sales background ultimately fueled his return to lab ownership and helped him build a strong network of clinicians from day one. The conversation takes a powerful turn as Michael opens up about the challenges of Brexit, COVID, staffing losses, and personal upheaval that nearly ended his lab altogether. Instead of quitting, he made a bold decision: gut the lab completely and rebuild it from the ground up as a fully digital operation. Investing heavily in milling, printing, Exocad, and workflow automation, Michael shares how committing to systems, protocols, and vertical integration transformed not just his lab—but his mindset. Elvis and Barb dig into Michael's digital workflows, including photogrammetry, full-arch immediate load cases, remote design teams, LMS integration with GreatLab, and why reliability and consistency are the real competitive advantages. Michael also explains how peer referrals—not ads—became his strongest growth engine, and how simplifying communication with dentists through WhatsApp, QR codes, automation, and self-booking systems has completely changed the way his lab operates.### If you want to grow your business, you need clear insight into what's happening inside your operation and across your customer journey. That's where Icortica comes in. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the Women in Dentistry Lunch, celebrating career growth, wellbeing, and the real stories shaping our profession. And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off. Starting the year strong in the dental lab isn't about goals—it's about results. Predictable productivity is what drives real profitability, and unpredictability is costly when remakes rise and production slows. That's why labs rely on Roland DGA's DGSHAPE milling solutions. With consistent accuracy, minimal downtime, and automation you can count on, systems like the DWX-53DC deliver reliable output day after day—making ROI measurable and growth predictable. See consistency in action at LMT Lab Day Chicago, Booth I-20. Choose DGSHAPE. Crafted with Japanese precision. Trusted by dental professionals worldwide. Learn more at rolanddental.comSpecial Guest: Michael Joseph.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with John Anderson, Senior Regional HVAC Technical Trainer at Sila Services and former Service Manager and Technician at Burns & McBride Home Comfort. They discuss the shift away from using manifold gauge sets in favor of digital probes and low loss fittings. John explains how modern tools can reduce system contamination, improve accuracy, and speed up processes like charging and evacuation. The conversation also explores the benefits of apps like MeasureQuick for diagnostics and training. Gary and John highlight how smart tools and good habits lead to better HVAC service and fewer callbacks. Gary and John talk about working without manifold gauge sets and how using digital probes can make HVAC work faster, safer, and more accurate. John shares how most residential jobs can be done without a manifold and explains why probes, low loss fittings, and proper charging tools are more efficient. They discuss best practices for recovery, evacuation, and charging while avoiding leaks and damage. John also explains how apps like MeasureQuick help techs understand system issues faster and more clearly. They wrap up by stressing the value of training, good habits, and using the right tools to reduce callbacks and improve system performance.   Expect to Learn: Why digital probes can replace manifold gauge sets for most HVAC jobs. How to charge systems using tees, ball valves, and liquid charging adapters. The risks of overtightening service valves and how to avoid damage. Why MeasureQuick helps techs find system issues faster and more clearly. How smart tools and better habits reduce callbacks and boost performance.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 02 [01:16] - Topic intro: Not always gauging up [03:44] - Probes vs. manifolds debate [05:09] - Digital manifolds & modern tool preferences [08:27] - Future of HVAC tools: probes with low-loss fittings [10:42] - Real example: Bluetooth probes catching tech error [13:48] - Using Measure Quick for deeper diagnostics [18:54] - Time efficiency & preventing callbacks [21:35] - Wrap-up & plans for future talk   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on:  LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/   Sila Services: https://www.linkedin.com/company/silaservices/   Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/    Website:  Sila Services: https://www.silaservices.com   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

Stop leaking authority and start taking command of your sales calls. Most contractors are losing jobs not because their price is too high, but because they sell like a technician who waits to be chosen instead of a professional who leads. In this episode, Tom Reber breaks down why your "detailed explanations" are actually killing your deals and how to shift your identity to protect your margins.Stop being a "price choice" and start being the leader.======================================Stop playing small with your profit. Join us on March 12-13 for Freedom Forge: Dallas.https://thecontractorfight.com/forge======================================== Rate the Podcast ==Help your fellow contractors find the podcast! Please leave a rating/review.Apple PodcastsSpotify

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by John Anderson, Senior Regional HVAC Technical Trainer at Sila Services, Formerly Service Manager and Technician at Burns & McBride Home Comfort. John shares his insights on using analog and digital manifold gauges, discussing their pros, cons, and practical use in the field. The conversation covers the shift from analog to digital tools, the value of maintaining equipment instead of replacing it, and the importance of proper airflow diagnosis before adding refrigerant. Gary and John also talk about technician habits, training methods, and how using long hoses can lead to refrigerant loss over time. In this conversation, John talks about the use of analog and digital manifold gauges in HVAC work. He explains how analog tools helped early in his career and why digital tools now offer faster and more accurate results. John and Gary discuss why learning airflow checks should come before using gauges and how poor airflow can lead to system freeze-ups. They share real job stories showing how small issues like dirty filters or low fan speed can cause big problems. The talk also covers how long hoses can slowly remove refrigerant and why technicians should focus more on maintenance than replacements. Expect to Learn: Why learning airflow diagnosis is more important than checking refrigerant first on service calls. How analog and digital gauges compare in accuracy, speed, and ease of use. What risks come from using long manifold hoses during regular maintenance? How regular gasket and hose repairs can extend the life of your manifold gauges. When digital tools can speed up technician training and reduce callback issues.   Episode Highlights:  [00:00] - Intro to John Anderson in Part 1 [01:40] - Problems & Maintenance of Old Analogue Gauges [05:45] - Should New Techs Learn on Analogue First? [07:52] - The Weak "Battery Argument" for Analogue [10:07] - Story: Unnecessary Gauging During Maintenance [13:32] - Airflow Issues vs. Refrigerant Charge [14:51] - Case Study: Frozen Coil & Compressor Failure [18:58] - How Long Hoses Create "Phantom" Leaks   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest John Anderson on: LinkedIn: https://www.linkedin.com/in/john-anderson-188093251/ Sila Services: https://www.linkedin.com/company/silaservices/ Burns & McBride Home Comfort: https://www.linkedin.com/company/burns-&-mcbride-home-comfort/  Website: Sila Services: www.silaservices.com  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

Join Ivoclar (AND US!) this February at LMT Lab Day in Chicago. Ivoclar will be offering 16 different educational lectures over the three-day event, giving dental professionals plenty of opportunities to learn, connect, and grow. Visit labday.com/Ivoclar to view the full schedule and register, and be sure to stop by and see the Ivoclar team in the Windy City. Walking the Lab Day Chicago floor? Make it worth it. Stop by the FOLLOW-ME! hyperDENT booth (E-27, East Hall) and take part in their Milling Roadmap—a quick, scavenger-hunt-style activity that leads you to key milling partners like Axsys, Imagine, DOF, and Roland. Collect stamps at booths you're likely visiting anyway and get entered to win some great giveaways—including this year's grand prize: a foldable Honda electric scooter. You're already walking the floor. Now it might carry you. Come see and talk to Elvis and Barb at all these amazing shows coming up in 2026* Cal-Lab Association Meeting in Chicago Feb 19-20 https://cal-lab.org/ LMT Lab Day Chicago Feb 19-21 https://lmtmag.com/lmtlabday Dental Lab Association of Texas Meeting in Dallas Apr 9-11 https://members.dlat.org/ exocad Insights in Mallorca, Spain Apr 30 - May 1 https://exocad.com/insights-2026 This week Elvis and Barb sit down with Helen Tanaka — a removable, implant, and digital workflow specialist whose career started in one of the most relatable ways possible: as a dental lab driver. What began as a job delivering cases quickly turned into a full-blown passion once she stepped inside the lab and saw what technicians were creating. From trimming dies and waxing copings to managing labs, supporting implant surgeries, teaching doctors chairside, and leading removable and implant teams, Helen shares a journey built on curiosity, persistence, and a deep drive to understand the why behind everything in dental technology. Helen talks about working her way through crown and bridge fundamentals before discovering her true passion in removables, dentures, implants, and occlusion. After getting real-world lab experience, she attended dental technology school, studied all six specialties, and continued expanding her knowledge through advanced occlusion training and continuing education. She explains why understanding morphology, materials, and occlusal principles is critical — especially today — and why technicians must know more than just the steps of fabrication. For Helen, dentures and implant prosthetics offer the ultimate puzzle, combining anatomy, function, and problem-solving in ways that keep her constantly engaged. The conversation dives deep into digital dentistry, guided surgery, and removable workflows, with Helen sharing her early experiences launching digital denture and sleep appliance programs long before the workflows were polished. She discusses digital record capture, stackable surgical guides, implant planning, photogrammetry, and where digital still needs improvement — especially for removable prosthetics. While she embraces technology, she stresses that software is only as good as the technician behind it, and that skipping fundamentals creates bigger problems later. Digital is powerful, but it doesn't replace understanding. Education is a major theme throughout the episode. Helen regularly teaches doctors and technicians, speaks at courses, supports live implant conversions, and works with dental students. She emphasizes that many clinicians today lack confidence in dentures and removable workflows, often because fundamentals are under-taught, and she sees technicians as essential partners in closing that gap. She and the hosts discuss how removable cases are frequently rushed, underpaid, and misunderstood — even though they replace a critical body function — and why slowing down, capturing correct records, and returning to basics solves many of the “mystery” failures labs see every day. Helen also shares stories from her time with large organizations and clinical teams, including MicroDental, ClearChoice, Arklign, and implant education centers, where she has worked in technical service, management, training, and quality oversight roles. She talks about networking, mentoring, never burning bridges, and investing in people coming up in the industry. Her approach to both dentistry and life centers around curiosity and accountability — always asking why, always backing decisions with data, and always trying to do the right thing even when no one is looking. Throughout the episode, the energy stays fun and honest, with stories about speeding delivery runs, early digital growing pains, chairside save-the-case moments, and the reality of fixing cases that skipped key steps. Helen brings passion, technical depth, and a strong belief that knowledge should be shared, not guarded. It's a conversation about growth, fundamentals, digital evolution, and why great technicians still matter more than ever. If you want to grow your business, you need clear insight into what's happening inside your operation and across your customer journey. That's where Icortica comes in. At Canadian Dental Labs, Icortica has become a cornerstone of how we operate—giving us at-a-glance visibility into performance, helping us focus our efforts, spot opportunities early, and solve problems before they grow. It takes the guesswork out of decision-making and shows us what to do next. Plus, the Icortica team is incredibly responsive and feels like a true partner in our success. If you're serious about growing your business and understanding your customers better, Icortica can get you there. Learn more at icortica.com/voices — Icortica, helping dental labs grow. Join us at exocad Insights 2026, happening April 30–May 1, 2026, on the stunning island of Mallorca, Spain. This two-day event features powerhouse keynotes, hands-on workshops, live software demos, and top-tier industry showcases—all in one unforgettable setting. Barb and Elvis will be on site bringing you exclusive interviews, plus don't miss the FIRST 5k run on the coast! And of course, cap it all off with the legendary exoGlam Night under the stars. Tickets are limited. Visit exocad.com/insights-2026 and use code VFTBPalma15 for 15% off.Special Guest: Helen Tanaka.