Podcasts about Technician

Combat-wounded Staff Sergeant (Ret.) Johnny “Joey” Jones turned a traumatic, life-changing disability into a personal mission to improve the lives of all veterans. Known to his friends as “Triple J,” Jones was raised in Dalton, GA and enlisted in the Marine Corps after high school. During his eight years of service, he worked as an Explosive Ordnance Disposal (bomb) Technician, deploying to both Iraq and Afghanistan on separate tours. During his last deployment to Afghanistan, Jones was responsible for disarming and destroying 80+ improvised explosive devices (IEDs) and thousands of pounds of other unknown bulk explosives. During that tour on August 6, 2010, he stepped on and initiated an IED, resulting in the loss of both of his legs above the knee and severe damage to his right forearm and both wrists. He recovered at Walter Reed National Military Medical Center in Washington D.C. Focusing on overcoming adversity, finding a positive perspective in dire situations, leaning on those around you, and finding strength in yourself and your community, Joey now serves at the Chief Spokesperson for Zac Brown's Southern Ground and Military director and spokesperson for Camp Southern Ground. Joey regularly appears as an outspoken, yet insightful military analyst for Fox News. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Thanks to our Partner, NAPA Autotech TrainingKey Takeaways:Survey Demographics & LimitationsSkewed Representation: 62% of respondents had 20+ years of experience, while entry-level and mid-career techs were underrepresented. Geographically, responses were heavy in the East/Midwest but sparse in central/western U.S.ASE Certification Bias: 80% of respondents held ASE certifications, contrasting with the broader industry (only ~25% of U.S. technicians are ASE-certified). Fanslow urges broader participation for accurate data.What Technicians WantProper shop equipment (87%) – Includes OE tools (e.g., GTS+ for Toyota/Honda), ADAS calibration tools, and powertrain tables 210.Paid vacation (83%) and retirement plans (72%) – Fanslow notes ambiguity in definitions (e.g., weeks offered) and calls for industry standardization.Paid training (65%) – Despite high demand, many techs underutilize training opportunities.Hourly/salary (majority) > hourly + production bonus (25%) > flat rate (20%). Fanslow attributes this to desire for stability, especially in rust-prone regions where labor guides may be unrealistic.Industry Pain PointsLow Satisfaction: Only 49% would recommend their shop to a friend. Poor communication (30% approval) and inadequate mentorship (

When a customer chooses the cheapest option, is it really because of price or because of how it was presented? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker reveal why customers default to low-price decisions—and how techs unknowingly reinforce that bias. Packed with real-world roleplay and proven frameworks, this episode teaches you how to present pricing with confidence, educate customers without confusion, and protect the value of your premium work. You'll learn how to: -Present prices top-down to anchor value -Avoid confusing customers with too many options at once -Leverage the psychology of loss aversion and consensus -Build trust while still selling premium -Reframe pricing conversations to highlight long-term value Mentioned in This Episode: → Only 18% of customers actually buy the cheapest option → Why techs often “lead the witness” toward low-cost picks → The importance of slowing down when presenting pricing → Robert Cialdini's Influence  → Real roleplay examples that build confidence in price delivery

Thanks to our Partner, NAPA Autotech TrainingKey Takeaways:Survey Demographics & LimitationsSkewed Representation: 62% of respondents had 20+ years of experience, while entry-level and mid-career techs were underrepresented. Geographically, responses were heavy in the East/Midwest but sparse in central/western U.S.ASE Certification Bias: 80% of respondents held ASE certifications, contrasting with the broader industry (only ~25% of U.S. technicians are ASE-certified). Fanslow urges broader participation for accurate data.What Technicians WantProper shop equipment (87%) – Includes OE tools (e.g., GTS+ for Toyota/Honda), ADAS calibration tools, and powertrain tables 210.Paid vacation (83%) and retirement plans (72%) – Fanslow notes ambiguity in definitions (e.g., weeks offered) and calls for industry standardization.Paid training (65%) – Despite high demand, many techs underutilize training opportunities.Hourly/salary (majority) > hourly + production bonus (25%) > flat rate (20%). Fanslow attributes this to desire for stability, especially in rust-prone regions where labor guides may be unrealistic.Industry Pain PointsLow Satisfaction: Only 49% would recommend their shop to a friend. Poor communication (30% approval) and inadequate mentorship (

In this Employee Spotlight episode, we sit down with Vic, one of our Master Platinum technicians at Healey Hyundai. With nearly two decades of experience, Vic shares his journey from working in car washes and fast food to becoming a certified Master Technician. Hear how he started turning wrenches at age 20, why he joined Healey in 2017, and what it took to reach the top ranks of certification. This is a great listen for anyone curious about the technician career path or looking to learn from someone who's built it from the ground up.

While fresh back from the Florida Dental Lab Association meeting in Orlando, THANKS JENSEN DENTAL (https://jensendental.com/)… we are still bringing you conversations from the exocad (https://exocad.com/) booth from the largest dental show in the world, IDS in Cologne Germany (https://www.english.ids-cologne.de/). But first… We are many, many months away from Chicago in February, but our very own Barb Warner is going to be the very first female Chair of the Cal-Lab Association (https://cal-lab.org/) that is over 100 years old. Let's make this the most well-attended event ever. Head over to Cal-Lab.org and sign up for this amazing meeting that takes place the Thursday and Friday of the same weekend as Lab Day Chicago. Let's all plan to go and support Barb! Now, first up we chat with a dentist from India, Dr. Manish Chhabra. After going though the school, Dr. Chhabra discovered that he really had a fondness for digital design. So he opened a lab. Eventurally he meets the owner of Leixir Dental Lab Group (https://www.leixir.com/) and formed a partnership to open a design center in India to support the group of labs. Starting with 2 employees and taking it to 300, Dr. Chhabra learned all about training and scaling. Now he has set off and created dgadental.com (https://dgadental.com/) to train clinicans and technicians using VR headsets. Then we sit down with someone from Ivoclar (https://www.ivoclar.com/en_li) that has a lot to do with their success, Tobias Specht. Tobias came on the podcast about 2 years ago and this time stops by to update us on celebrating 20 years of emax (https://www.ivoclar.com/en_li/products/metal-free-ceramics/all-ceramics) , their new Ivotion Printed Base (https://www.ivoclar.com/en_li/products/digital-processes/3d-printing-materials) and how easy it is to reline, what Ivoclar has going on at IDS in their two booths, and a new way to mill emax faster. So much is covered, it's hard to believe it all new from Ivoclar. Take it from Laura Prosser, the digital marketing manager for Ivoclar North America (https://www.ivoclar.com/en_us). She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na (https://www.instagram.com/ivoclar.na/). We'll see you there. Special Guests: Dr Manish Chhabra and Tobias Specht.

Jose, a technician at the Kavli Nanoscience Institute (KNI) at Caltech, discusses his role in microfabrication, using equipment like ellipsometers and atomic force microscopes. He describes his daily routine, including wearing a bunny suit for safety. Jose shares his educational journey, starting from Pasadena City College, and his plans to transfer and work in a clean room. He highlights the unexpected challenges of learning new techniques and the impact of the East Canyon fire on his family, which forced them to relocate. Despite these challenges, Jose continues his studies and work, emphasizing the importance of extracurricular involvement and resilience.The Talking Technicians podcast is produced by MNT-EC, the Micro Nano Technology Education Center, through financial support from the National Science Foundation's Advanced Technological Education grant program.Opinions expressed on this podcast do not necessarily represent those of the National Science Foundation.Join the conversation. If you are a working technician or know someone who is, reach out to us at info@talkingtechnicians.org.Links from the show:Episode Web Page:https://micronanoeducation.org/students-parents/talking-technicians-podcast/Kavli Nanoscience Institute (KNI) at Caltech:https://kni.caltech.edu/

Thanks to our Partners, NAPA TRACS, and Today's Class In celebration of ten years of podcasting, Carm Capriotto reunites with early guests—Dwayne Myers, Clint Dudley, and Gene Morrill—to reflect on their original episodes and the evolution of their businesses. The episode explores their growth over the past decade, the vital role of coaching, continuous education, and adapting to industry changes such as labor rates and operations. Emphasizing the importance of strong processes, community, and putting people first, the conversation highlights how shared experiences and lifelong learning drive success in the automotive repair industry. Clint Dudley, Shade Tree Auto, Grimes, IA. Clint's previous episodes HERE Dwayne Myers, Dynamic Automotive. Dwayne's previous episodes HERE. Gene Morrill, Certified Automotive in Glendora. Gene's previous episodes HERE Show Notes: Watch Full Video Episode Introduction & 10th Anniversary Kickoff (00:00:00) Early Podcast Episodes & Guest Introductions (00:01:11) Podcast's Impact & R&D Philosophy (00:03:19) Dwayne's Journey & Business Growth (00:05:28) Podcast as a Turning Point (00:06:36) Clint's Growth Story (00:08:10) C Gene's Reflections & Downsizing (00:10:06) Family, Health, and Work-Life Balance (00:11:33) Memorable Moments & Industry Changes (00:14:31) Evolution of Podcast Formats (00:16:02) COVID-19's Impact on Business (00:21:09) Transition from Technician to Business Owner (00:21:58) The Value of Coaching & Peer Groups (00:22:52) Coaching vs. Expert Help (00:25:59) Learning from Other Industries (00:27:30) Giving

In the trades, busy season feels like chaos—calls stack up, the pressure ramps, and the temptation to rush is real. But here's the truth: cutting corners doesn't save time—it costs you. In this episode of Windshield Time, Todd Liles and Chris Elmore share why slowing down and sticking to the process is the fastest way to consistency, trust, and long-term wins. If you're feeling the heat in your business right now, this episode is your reset button. You'll learn how to: -Stick to full processes—even when you're slammed -Avoid costly callbacks caused by rushed work -Present all options during peak season to boost value -Build trust between schedulers and techs with better communication -Use scarcity and urgency to increase perceived value Mentioned in This Episode: → Callbacks and the cost of cutting corners → Full option presentations—even during demand surges → Schedule trust: defining emergencies and honoring boundaries → Why speed without clarity breaks your team → The mindset shift that prevents burnout and boosts results

AI is coming for your job—but not these. In this episode, we break down 10 high-paying, male-dominated careers in the auto and trade industries that women can enter now to avoid being replaced by artificial intelligence in 2025. From diesel mechanics to HVAC techs, these hands-on roles need human skill. If you're ready for job security, real pay, and zero AI takeover—this is for you.Grab a copy of my book:https://partsmanagerpro.gumroad.com/l/qtqaxjobs safe from AI 2025, male-dominated jobs women can do, AI-proof careers 2025, trades women should learn, automotive careers 2025, hands-on jobs not replaced by AI, top jobs for women in trades, mechanic jobs for women, diesel mechanic career path, high paying trade jobs no degreejobs AI won't replace anytime soon, careers without college 2025, automotive jobs that are safe from automationBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

Come join us THIS WEEK at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET We return to the "Olympics of Dental", IDS in Cologne Germany. Set up very nicely in the exocad (https://exocad.com/) booth, Elvis and Barb got to talk to three more amazing people from around the world. THANK YOU EXOCAD!! We start the episode with Amy Tate who joined her uncle a year ago at nexus dental laboratory (https://nexus.dental/) because she saw all the amazing places it has taken him. Now enrolled in a 3 year online course, a mentorship, and also working in the lab, Amy is all in with dental technology and shares her hopes for the future. Then we chat with Rami Gamil, who years ago saw a need for dental technology in Egypt. After getting a degree in it in France, Rami now owns multiple locations called TriScan that provides iOS, CBCT, and bunch of other digital services to local dentists. His next focus is all about education. We wrap up the episode with the dental technician to Denturists, Pam Rehm. Growing up in Canada, Pam spent a fair amount of time in a dental chair. That drove her to become a dental technician and she found out how great the Denturist community was. After getting into teaching, she truly found her passion. She's now with Argen Canada (https://argen.com/#/) and her focus is making sure Denturists get a digital workflow that works for their practice. Special Guests: Amy Tate, Pam Rehm, and Rami Gamil.

In this interviews ShLanda Burton, an accomplished NDTR who has made significant contributions to the fields of nutrition and community health. Shalonda shares her journey of discovering the NDTR credential at the FENCY Conference, the importance of credentials in building credibility, and her experiences as a non-traditional student. She discusses her passion for community nutrition, the challenges she faced, and how she found her niche as a doula and nonprofit founder. The conversation highlights the vital role of nutrition in public health and the need for advocacy in underserved communities. In this conversation, ShLanda Burton discusses her journey in the fields of nutrition and community work, emphasizing the importance of mentorship, personal growth, and the challenges faced as a minority in dietetics. She shares insights on the significance of timing in career development, the duality of non-profit and for-profit work, and her commitment to health at every size. ShLanda's experiences highlight the value of community connections and the impact of personal and professional relationships in fostering growth and fulfillment.Chapters00:00 Introduction to NDTR Spotlight and ShLanda's Journey01:11 Discovering the NDTR Credential at FENCY03:18 The Importance of Credentials in Nutrition and Community Work05:01 Navigating the NDTR Credential Process10:17 The Journey of a Non-Traditional Student13:40 Passion and Perseverance in Community Nutrition17:04 Finding a Niche: Doula Training and Community Impact21:25 Building a Nonprofit for Birth and Nutrition Advocacy24:12 Collaborations and Future Directions in Community Nutrition25:02 Navigating Non-Profit and For-Profit Dynamics26:47 The Importance of Growth and Timing29:59 Finding Fulfillment in Community Work30:48 The Role of Mentorship in Professional Development34:56 Overcoming Challenges as a Minority in Dietetics40:00 Health at Every Size: Personal Experiences and Insights

T3C - Propagation modes: sporadic E, meteor scatter, auroral propagation, tropospheric ducting, F region skip, Line of sight and radio horizon. 41:38

T3C - Propagation modes: sporadic E, meteor scatter, auroral propagation, tropospheric ducting, F region skip, Line of sight and radio horizon. 41:38

This week Bram is joined by Devonne Sheppard, a Puppet Technician on the Warhorse tour.

Many home inspectors find themselves stuck in technician mode, focusing on the work without building their business. In this webinar, you'll learn how to shift from being an operator to a strategist, laying the foundation for growth, profit, and freedom. You'll discover how to change your mindset from a job-doer to a business builder, use a strategic lens to evaluate your daily actions and time, and implement a framework for creating systems that eliminate bottlenecks. 

Ever presented your findings… and watched the customer go quiet? In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker unpack what really causes that reaction—and how to prevent it. From the very first question you ask, you're either setting context or setting a trap. If you want the customer to trust you when it matters most, you've got to build contrast early and deliver findings with clarity, confidence, and control. You'll learn how to: -Ask better questions that build trust and uncover expectations -Use age, maintenance, and filtration to create context -Structure findings as a story—not a list of problems -Separate the “meaning” conversation from the “money” conversation -Keep control of the call while giving customers space to process -Turn presentation anxiety into confidence and clarity Mentioned in this episode: The “bomb blast” effect: why customers shut down The 7-step findings presentation framework How to avoid the “I also found…” death spiral The importance of linking symptoms to causes When to give customers space—and when to stay close Why you shouldn't present findings with pricing attached

Gen Z is walking away from college—and heading straight into the garage. In this episode, we break down how rising tuition, EV tech, and massive trade demand are pulling young talent into the auto industry. If you're in dealership hiring, tech training, or just watching the shift, this one's for you. Real numbers. Real reasons. Real changeGrab a copy of my book:https://partsmanagerpro.gumroad.com/l/qtqax#GenZJobs#AutoIndustryNews#TradeSchool#MechanicLife#EVTechnicianBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

Dave Bell, Founder of Dave's Auto Center, joins us to share his real journey from growing up in poverty to starting a successful shop and building a loyal social media following. He walks us through how he made the leap from being an operator in the business to becoming a true owner, why mentorship matters so much to him, and the one quality that separates great technicians from the rest.Check out the full video version of the podcast on YouTube!About the EpisodeHost: Jay Goninen, WrenchWay, jayg@wrenchway.comGuest: Dave Bell, Dave's Auto Center, davescompleteauto@gmail.comSponsor: ASE - Automotive Service ExcellenceLinks & ResourcesGet notified of new episodes --> Join our email listAbout WrenchWay:For Technicians & Students: wrenchway.com/solutions/technicians/For Shops & Dealerships: wrenchway.com/solutions/shops/For Instructors: wrenchway.com/solutions/schools/Connect with us on social: Facebook Instagram X LinkedIn YouTube TikTok

Tuesday 6/3/25

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET Back in March, Barb & Elvis traveled all the way to Cologne, Germany to set up and record at the biggest dental show in the world, IDS (https://www.english.ids-cologne.de/). A special thanks to exocad (https://exocad.com/) for giving us the space to record so many amazing people over the course of 4 days. First up is a dentist turned exocad (https://exocad.com/) designer, Hajir Shamil. Hajir talks about dentistry in Iraq and how she went to school just outside of Russia. Going back to a country that is hard to find a practice, she goes about working at a lab and falls in love with the "purple program". Find out what she thinks of her first time at IDS and why she came. Then we chat with Daniel Portal and Gerson Prada. Daniel has a history of working with (https://exocad.com/) but eventually opened his own lab doing only designs for labs and dentists. He partnered up with Gerson Prada in Utah to do any fabricating of the cases. Together they talk about working together from a far, good communication with the doctors, Daniel being a part of exocad's "Heroes of Digital Dentistry", and what they are doing at IDS. Then we wrap up the episode with a dentist that more letters after his name than in it, Dr. Diogo Viegas. Dr. Viegas went to the Lisbon Dental School (https://www.ulisboa.pt/en/curso/mestrado-integrado/dentistry) to become a dentist. When that wasn't enough, we got his Masters. When that wasn't enough, we went back to get his degree in dental technology. Now, Dr. Viegas has a practice in Lisbon, does his own lab work, still having time to teach other clinicians, and being a member in Bio-Emulation (https://bio-emulation.com/). Take it from Laura Prosser, the digital marketing manager for Ivoclar North America (https://www.ivoclar.com/en_us). She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na (https://www.instagram.com/ivoclar.na/). We'll see you there. Special Guests: Daniel Portal, Dr. Diogo Viegas, Gerson Prada, and Hajir Shamil.

On the phone-in: Appliance repair technician, Aaron Publicover, answers listeners' questions. And off the top of the show, we hear from people in Miramichi, NB, about the refit project on the Centennial Bridge. People are keen to maintain at least one sidewalk.

“The process doesn't fail. The technician fails to follow the process.”  – Dirk Nauman In this inspiring episode of the Building HVAC Science Podcast, Eric Kaiser and Bill Spohn are joined by Dirk Nauman—HVAC trainer, simulator inventor, and founder of Visual 3D Academy. Dirk shares his personal transformation from a nervous first-time trainer to an industry innovator dedicated to improving HVAC education through simulation and visualization. He discusses how necessity drove him to create his first HVAC simulator from scrap components, eventually evolving it into a line of compact training tools now used in schools, prisons, and technical programs across North America. Dirk also introduces the Visual 3D Academy platform, a 3D-based learning system designed to immerse students in HVAC theory like never before. From diagnosing faults to exploring animated equipment cutaways, learners can access both physical simulators and virtual models. He emphasizes the importance of foundational understanding and how his mission includes supporting returning citizens and changing lives through education. This episode is packed with insights on building training tools from scratch, applying theory in meaningful ways, and using technology to close the skills gap in HVAC. Whether you're a contractor, educator, or technician, Dirk's story will energize your approach to learning—and teaching—the trade. Dirk''s LinkedIn: https://www.linkedin.com/in/dirk-nauman/ Visual 3D Academy website: https://www.visual3dacademy.com/ HVAC Simulator Website: https://hvacsimulator.com/ Dirk's Technician vs. Mechanic video: https://vimeo.com/1057050226 Dirk's email address: dirk@hvacsimulator.com The book he mentions (By Daniel W. Bixby): Product Training for the Technical Expert: https://a.co/d/0lmP00o     This episode was recorded in May 2025.  

Send us a textIf you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to heather@nbda.comOur newest edition to Bicycle Retail Radio, the Technician Flex is a recurring podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.Support the show

"From Carbon to Caution: The Old-School Truths of F1 with Ian Jackson" In this refreshingly candid episode, Stripping The Dipping sits down with Ian Jackson, a former Formula 1 composite technician who spent years in the heart of the paddock, crafting the very parts that kept championship cars glued to the tarmac. Now retired and far removed from the glitz of the modern grid, Ian offers an unfiltered, old-school perspective on how F1 has evolved from a sport of grit, grease, and raw speed to what some now call a high-speed reality show. We dive into:

On this episode of the Wrench Turners Podcast, I sit down with Canadian technician David Rodrigues. For nearly 20 years, David has been mastering his craft on Hondas and Acuras. This is not just a career recap. It's a deep dive into legacy, leadership, and the reality of working flat-rate.David shares how he started through co-op, landed a rare apprenticeship, and became the go-to diagnostic tech. But then he left. Why? Leadership that didn't fight for his time. And when he returned, everything changed.In this episode, we cover:

“Why do we have to charge so much?” If you've ever asked that question—or had a customer ask it—this episode is for you. In this candid breakdown, Chris Elmore and James “J-Dub” Walker unpack what it really costs to run a service call, why pricing isn't based on greed, and how to explain value when customers don't understand what they're paying for. This is the financial literacy episode every tech and salesperson should hear. You'll learn how to: -Break down fixed costs vs. variable costs in simple terms -Explain why two water heaters are not the same job -Understand what it actually costs to acquire a customer -Protect profit without cutting corners or rushing the job -Use long-term value (like memberships) to stay profitable -Talk to customers—and owners—about price with confidence Mentioned in this episode: The 100 Pennies exercise for understanding margins True cost breakdowns: marketing, overhead, labor, materials Membership math: how repeat visits lower cost per call Why price is based on need, not greed The problem with "just knocking $500 off" FOLLOW + REVIEW Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET Dr. Andrew Turchin knew he wanted to be a dentist as soon as he shadowed one many years ago. After spending years in New York, he moved to Aspen, Colorado and opened his own practice where he created the Ageless Smile (https://andrewturchin.com/). To do this, he created a simple mathematical equation that works on almost every patient. Simple and always keeping the end in mind, he wanted to teach other doctors this method and opened Cosmetic Confidence Coaching (https://www.cosmeticcoaching.com/). He comes on to talk about how the formula works, working with in-office technicians, and how occlusion goes beyond just the teeth. Take it from Laura Prosser, the digital marketing manager for Ivoclar North America (https://www.ivoclar.com/en_us). She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na (https://www.instagram.com/ivoclar.na/). We'll see you there. Special Guest: Dr. Andrew Turchin.

Join the Refrigeration Mentor Hub here Learn more about Refrigeration Mentor Customized Technical Training Programs at www.refrigerationmentor.com/courses This month marks the 3 year anniversary of the Refrigeration Mentor Podcast! Thanks to all of you listening day in, day out, investing in yourself, getting to the next level in your career and making an impact on the people you serve. Also, thanks for all your reviews and comments, which helps us grow the podcast. To mark the anniversary, we're re-releasing some of our top downloaded podcasts from the past 3 years. We continue our countdown with Episode 135. 15 Tips To Become a Great Service Technician. In this episode, we cover: -Mastering technical skills -Hands-on experience -Problem-solving abilities -Effective communication -Customer service -Efficient time management -Continuous learning -Certifications -Safety -Attention to detail -Adaptability -Professional appearance -Ethical conduct -Networking Helpful Links & Resources: Episode 309. 3rd Anniversary Listener Favourite Countdown #3 (Episode 203. Supermarket Refrigeration Service Tech Tips with Andrew Freeburg) Episode 308. 3rd Anniversary Listener Favourite Countdown #4 (Episode 188. Compressor Secrets I Wish I Knew When I Started My Refrigeration Career) Episode 307. 3rd Anniversary Listener Favourite Countdown #5 (Episode 113. 5 Tips on Developing a Growth Mindset) Episode 228. Tips for Faster Service Calls & Better Time Management  

Listen in as we explore everything you need to know about the Cisco Certified Field Technician Certification – who this certification is for, the training that's available, and how you can get started earning this certification. With the CCT or Cisco Certified Field Technician Certification, prove you have the skills to diagnose, restore, repair, and replace critical Cisco networking and system devices at customer sites. To learn more about this certification, please visit: https://learningnetwork.cisco.com/s/cct

Blade Repair Academy in Tennessee offers comprehensive blade repair training programs for technicians. Alfred Crabtree, Founder and CEO, and Sheryl Weinstein from SkySpecs highlight the importance of technician competency, hands-on experience, and standardization in the wind industry. Sign up now for Uptime Tech News, our weekly email update on all things wind technology. This episode is sponsored by Weather Guard Lightning Tech. Learn more about Weather Guard's StrikeTape Wind Turbine LPS retrofit. Follow the show on Facebook, YouTube, Twitter, Linkedin and visit Weather Guard on the web. And subscribe to Rosemary Barnes' YouTube channel here. Have a question we can answer on the show? Email us! Allen Hall: Alfred and Sheryl, welcome to the program. Sheryl Weinstein: Thanks. Allen Hall: So we're in Dunlap, Tennessee, not too far from Nashville, uh, and also close to. Chattanooga Chattanooga, and we're in the Smoky Mountains ish region. We're Alfred Crabtree: no, we're, we're, you could consider it Appalachia for sure. Sure. Okay. Uh, we're on the, in the valley called the Seche Valley, uh, which splits the Cumberland Plateau. So we're, we're in a valley and we have hills a thousand feet above us here. Yeah. Either way. It's beautiful. Joel Saxum: Yeah. It's a great drive in here. Alfred Crabtree: Yeah. It's a unique place. Yeah. Allen Hall: And we're at Blade Repair Academy, which, uh, if you're not familiar with Blade Repair Academy, you should be. Uh, because a lot of the good training that happens in the United States actually happens to play repair, repair Care blade, repair academy. Uh, yeah, it's been a long week at uh, OMS this week and we got the introduction today. This is the first time we've been on site. That's right. And, uh, we wanted to see all the cool things that are happening [00:01:00] here. And it really comes down to technician training competency. Working with blades, working with tools, knowing what you're doing up tower when you're on the blade, which is hard to train. It's really hard to train, and both you and Cheryl have a ton of experience being up on blades and repairing blades and scarfing and doing all the critical features that have to happen to make blades work today. It's a tough training regimen. There's a lot to it and a lot of subtleties that don't always get transferred over from teachers to students unless you have. Done it for a number of years. You wanna kind of just walk through the philosophy of Blade Repair Academy? Alfred Crabtree: Yes. The, uh, you've, you've outlined quite well some of the issues. The environment where we work is very hard to take a ti the time to put somebody through a training regimen. We're so constrained by weather windows and then. You know, even if the weather's nice, lightning can come, wind [00:02:00] speeds can cut off your workday. So production, production, production is what's important. And Cheryl and I both come from the rope access method. And in the rope access method, 95% of the time you're up there alone. And if you're up there and you're producing, you've got your blinders on. Speaker 2: Mm-hmm. Alfred Crabtree: And you're not ready to share with somebody else what to do. Speaker 2: Mm-hmm. Alfred Crabtree: With the basket or platform, you can have two even three people up on Blade, but it still has all these constraints of get the job done, get the job done. There's a lot of stress up there. And having the bandwidth to take on new information or to challenge some preconceived notions or try, that's not the place to do it. So knowing that. Blade Repair Academy is built so that we have an environment that simulates all of the up tower stuff without being up tower. And you're gonna have the time you need to invest in your learning without consequences. Right. So it's a very much a [00:03:00] about creating the right environment to uptake the new information.

Just because you've been there before doesn't mean the process changes. In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker break down the common trap techs fall into with returning customers—skipping steps, rushing intros, and assuming too much.  You'll learn how to: Because familiarity doesn't excuse laziness—it demands excellence. -Adapt your intro without losing professionalism or control -Balance familiarity with structure for a better customer experience -Avoid lazy shortcuts that damage repeat trust -Stay consistent—even when the customer knows your name -Ask instead of assume, and elevate repeat visits with small details Mentioned in this episode: PRESS PLAY adaptations for return visits The “ERR” framework: Empathize, Reassure, Redirect The danger of familiarity: where techs often cut corners Customer loyalty stories (and where they break down) Why consistency > one-time excellence Real-world examples from the field—and a cocktail named Lady Hancock

Join the TPTS Board of Directors as they walk through TPTS's first strategic plan. Hear directly from the Board as they break down the key goals tied to each pillar and share what excites them most about the road ahead.   The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET Elvis loves him some surgical guide design software. For years he has used a bunch of them, but it was when he started using RealGuide (https://www.realguide.com/en-us/home/) from ZimVie (https://www.zimvie.com/en), he learned he found the best. Luckily a past podcast guest, Paolo Lubrano is using RealGuide everyday with his role at Implant Concierge (https://implantconcierge.com/). He is joined by Tiffany Schreppler who is the Product Manager at ZimVie. They both talk about their history with dental, how RealGuide came to be, what it does, and how it can help any lab take on a bunch of various cases easily with a more affordable option. See Paolo demo RealGuide on June 3rd at 7:00pm eastern: https://education.zimvie.com/events/course:3540796_3642934 Take it from Laura Prosser, the digital marketing manager for Ivoclar North America (https://www.ivoclar.com/en_us). She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na (https://www.instagram.com/ivoclar.na/). We'll see you there. Special Guests: Paolo Lubrano and Tiffany Schreppler.

Most service business owners are stuck wearing the wrong hat. In this episode, we break down the 3 roles — Technician, Manager, and Visionary — and how knowing which one you are (and aren't) could unlock the next level of growth.

Not every objection is about price. Sometimes, customers are already frustrated the moment you pull up. In this episode of Windshield Time, Chris Elmore and James “J-Dub” Walker unpack the invisible minefields techs face—frustrated customers, callbacks, pre-diagnosed opinions, and homeowners who try to control the process. You'll learn how to: -Navigate awkward customer situations without taking the blame -Use the “ERR” method: Empathize, Reassure, Redirect -Avoid apologizing for things you don't own -Guide customers back into your process—without a fight -Stay calm, confident, and in control—even on callbacks or late arrivals Mentioned in this episode: The ERR framework: Empathize, Reassure, Redirect “Time, Crime, or Grime” — why customers don't want you inside The danger of owning problems that aren't yours How redirecting avoids conflict (and earns trust) Personality profiles and their role in tension Why every conversation is low-level negotiation

Rob Sinn, CEO Technician, discusses the recent market dynamics influenced by US-China trade negotiations, the psychological factors affecting investor behavior, and the implications of presidential statements on market trends. He analyzes the current sentiment in the stock market, particularly regarding gold and silver prices, and offers insights into long-term investment strategies amidst volatility.

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET We save a conversation from the Ivoclar (https://www.ivoclar.com/en_us) Ballroom at Lab Day Chicago to release this week so if you are at Lab Day West (https://lmtmag.com/lmtlabdaywest) you can go meet Mark Hidde from WINWINGO.com (https://www.winwingo.com/). Mark comes on to talk about owning a lab and seeing the struggles to find good talent. So he created a website where labs can create a profile to look for technicians and technicians can post that they are looking for a good lab. It's a different approach to a much-needed service in our industry. Then we have a conversation with Chris Nevarez. Chris started his dental career with Patterson. From warehouse to customer service, Chris started to really understand the ins and outs of clinical dentistry. After his mother needed some dental work, Chris found a way for her medical insurace to help cover a lot of the cost. Now he is doing this for patients and clinics. The best part about all of this is that if more people have access to care, then that is more cases coming to the labs. Take it from Laura Prosser, the digital marketing manager for Ivoclar North America (https://www.ivoclar.com/en_us). She would like to invite you to start following them on Instagram. It's your chance to obtain exclusive updates on product announcements, industry news, upcoming educational events, and heartwarming stories about our local team and industry professionals. Let's get social together. Simply start following us on Instagram @Ivoclar.na (https://www.instagram.com/ivoclar.na/). We'll see you there. Special Guests: Mark Hidde and Chris Nevarez.

Limited-Time Offer (Only for the First 50 Practices): Get 2 FREE PerioVive applications (treats up to 12 patients – $135 value) when you enroll in the Current Concepts in Veterinary Periodontal Disease Management course. https://ivdi.org/perio Offer ends Sunday, May 11, or when all 50 spots are claimed. Available exclusively to podcast listeners and email subscribers!   Access more resources and CE courses for veterinary dentistry - https://veterinarydentistry.net/     Host: Dr. Brett Beckman, DVM, FAVD, DAVDC, DAAPM   Welcome to The Vet Dental Show – the weekly podcast for veterinarians, technicians, and dental teams committed to excellence in veterinary dentistry. In this episode, Dr. Brett Beckman reveals a highly efficient, no-fluff approach to dental charting that helps you save time, improve accuracy, and reduce patient anesthetic time—taken directly from the new Current Concepts in Veterinary Periodontal Disease Management course.   What You'll Learn in This Episode: Time-saving abbreviations for periodontal procedures (RPC, SC, HA, BG, etc.) When to chart bleeding pockets—and when not to waste time How to use radiographs to pre-mark extractions before even probing The value of the PD and GI indices in tracking case progress Why it's inefficient to clean teeth that are scheduled for extraction Coordinating with your techs for seamless diagnostics and treatment planning How to structure your workflow for reduced stress and improved outcomes   Key Takeaways: Use shorthand and radiographic review to chart smarter, not harder Focus only on what impacts treatment—skip unnecessary probing and cleaning Mark extractions using an “X” before physical evaluation Gingivitis and periodontal grading supports effective reevaluation planning Technician-led chart prep saves time and boosts accuracy Efficient charting leads to shorter anesthesia times and better case flow Charting should serve your diagnostics, not slow them down   Links & Resources for Veterinary Professionals: Explore Dr. Beckman's complete CE course library - https://veterinarydentistry.net/   Get 2 FREE PerioVive applications (treats up to 12 patients – $135 value) when you enroll in the Current Concepts in Veterinary Periodontal Disease Management course. https://ivdi.org/perio Offer ends Sunday, May 11, or when all 50 spots are claimed. Available exclusively to podcast listeners and email subscribers!   Got questions or insights? Drop a comment below! Like this episode, subscribe, and join us every Wednesday for more real-world strategies in veterinary dentistry.

The best sales pros don't just follow a script—they read the person in front of them. In this episode of Windshield Time, Chris Elmore and James Walker break down how understanding personality types (like DISC) helps techs adapt faster, build trust, and close more calls without sounding robotic. You'll hear exactly how to spot a Driver at the door, how a Stable personality might hide their objections, and how to adjust your tone and questions to connect faster with each type.

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET Is the debate still going on for digital dentures? It is here and there is no going back. So as we move forward, how are we going to make sure that they are still done correctly? This is exactly what a dental technician and dentist are setting out to do. Robert Kreyer is an icon in the world of removables. From analog to the very first digitally manufactured denture, Robert has seen it all. Dr. Stephen Wagner has been doing removables for years and has embraced digital early in it's life. Together they talk about how digital dentures have evolved over time, the importance of knowing and using the fundamentals, and how the ultimate goal of digital dentures needs to be better and not faster. Bigjawbone.com Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar (https://www.ivoclar.com/en_us) and LMT (https://lmtmag.com/) on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO (https://www.winwingo.com/) was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise. Special Guests: Dr. Stephen Wagner and Robert Kreyer CDT.

T3B - Electromagnetic wave properties: wavelength vs frequency, nature and velocity of electromagnetic waves, relationship of wavelength and frequency; Electromagnetic spectrum definitions: UHF, VHF, HF. 52:25

T3B - Electromagnetic wave properties: wavelength vs frequency, nature and velocity of electromagnetic waves, relationship of wavelength and frequency; Electromagnetic spectrum definitions: UHF, VHF, HF. 52:25

Send us a textWelcome to the Successful Life Podcast with Corey Berrier. In this episode, Corey addresses service technicians and comfort advisors about the critical issue of using technical jargon in customer interactions. He emphasizes that confusing customers with complex terminology can significantly hinder sales. Corey's main message is to replace technical jargon with clear, relatable language to build trust, increase sales, and ensure customer retention. Through real-life examples and practical tips, Corey illustrates the power of metaphors and simple language. He encourages technicians to become translators who make complex HVAC concepts understandable. By doing so, technicians can create long-term customer relationships and grow their business. Corey concludes with a challenge: rethink how you explain technical concepts to homeowners, test it out, and watch the difference it makes. Don't forget to share this episode and leave a five-star review!00:00 Introduction to the Successful Life Podcast00:16 The Invisible Sales Killer: Technical Jargon02:00 The Power of Clear Communication02:35 Real-World Examples and Metaphors04:56 The Importance of Customer-Friendly Language10:31 Ego and the Technician's Language14:19 Recap and Easy Wins15:51 Challenge and Conclusionhttps://coreyberrier.gumroad.com/ Support the show https://www.audible.com/pd/9-Simple-Steps-to-Sell-More-ht-Audiobook/B0D4SJYD4Q?source_code=ASSORAP0511160006&share_location=library_overflowhttps://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1 https://www.linkedin.com/in/coreysalescoach/

BlueCollar.CEO –Vishaun Sugrim is the Co-Founder and President of Perfect Efficiency Air Conditioning Inc., a company specializing in commercial and residential HVAC services. Originally from Georgetown, Guyana, he immigrated to New York City in 2002 and built his career in the HVAC industry. With experience in residential and commercial HVAC, Vishaun has worked with Fortune 500 clients as a Technician at PJ Mechanical. In this week's episode, Ryan and Vishaun discuss Vishaun's immigration journey to the US to pursue an HVAC career.Blue Collar CEO is a podcast that is all about helping you build a better, more profitable, more sustainable & kick-ass home service business. Join Levergy® CEO Ryan Redding each week who will be joined by industry experts who will break down their success stories and give their best-kept secrets for industry domination. You do not want to miss it! Learn more at https://www.bluecollar.ceo/, or https://www.levergy.io.

Come join us at the Jensen Dental (https://jensendental.com/) booth during the FDLA Southern States Symposium & Expo (https://www.fdla.net/attendee-information) - June 13-14 at Signia by Hilton Orlando Bonnet Creek in Orlando, FL Register today at: FDLA.NET This week we wrap up the episodes that we got while in the Ivoclar Ballroom at LMT Lab Day Chicago 2025. First up is Federico Manes from MODJAW (https://modjaw.com/en/). Federico talks about discovering the world of dental, using his digital background to help a lab get digital, and how they have worked out a system to bring accurate jaw motions to all design software. Then we meet Mellissa Everett. Mellissa loves being a dental technician. She loves it so much, she is usually working at two labs at the same time. She talks about finding out about dental, her desire to become a ceramist, and how her crazy work schedule has actually helped her become a better technician. We then wrap up the episode with a different conversation. Two past podcast guests come on to give us a follow up. Sandra Puurits is from Finland. Jay Work is from Pennsylvania. Last year they meet at Lab Day 2024 for the first time. Now they are engaged and enjoying being them..... together. Sandra's episode: https://www.voicesfromthebench.com/214 Jay's episode: https://www.voicesfromthebench.com/271 Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar (https://www.ivoclar.com/en_us) and LMT (https://lmtmag.com/) on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO (https://www.winwingo.com/) was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise. Special Guests: Federico Manes, Jay R. Work III, Mellissa Everett, and Sandra Puurits.

This week we bring 3 great conversation from the great Cal-Lab Association meeting that happened in February during Lab Day Chicago. First up is someone that has to put up with Elvis on a regular basis at Derby Dental Lab (https://www.derbydental.com/), Liam Johns. Liam talks about growing up with a technician father, becoming the removable manager at a young age, and how digital excites him for the future of dental technology. Then we chat with two gentlemen from Wiand Dental Lab (https://www.wiandlab.com/), Tom Wiand and Scott Lowrey. Tom tells the story of starting the lab in the early 90s, organically growing through the years, and keeping up with technology. Scott talks about going from selling burs to selling restorations 10 years ago. Now he does education, chairside support, and helps the lab succeed. We wrap up the episode with former player for the Pittsburg Steelers, Matt Cushing. Once done, a buddy asked if he would do sales for his lab. Not knowing anything about teeth, it wasn't long before Matt found a passion for the industry and opened First Choice Dental Lab (https://www.firstchoicelab.com/) and is now (17 years later) a lab that has acquired other labs, grew to full service, and has a satellite lab in another state. Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar (https://www.ivoclar.com/en_us) and LMT (https://lmtmag.com/) on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO (https://www.winwingo.com/) was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise. Special Guests: Matt Cushing, Liam Johns, Scott Lowrey , and Tom Wiand CDT.

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Andrew Gonyou at ASTA Expo 2024. The group shares lighthearted banter before getting into a few serious topics. David discusses his skepticism of conventional medical practices and the importance of taking charge of one's health, drawing parallels to the automotive industry, where technicians must think beyond traditional knowledge. Andrew and Lucas discuss the dynamics and challenges of finding the right shop environment, highlighting the significance of understanding shop ownership for technicians.00:00 "Unexpected Dinner Antics"03:13 Special Pork Belly Bites09:06 Olympic Dance Rumors Debunked11:42 Imposter Sign Language Incident12:47 "Transition from Technician to Shop Owner"18:44 Disappointing Technician Referrals19:50 False Altruism for Profit22:41 Mechanic Complaints: A Deeper Issue27:49 Understanding HER2-Positive Cancer32:33 Hidden Diagnosis, Missed Support Network33:38 "Reflecting on Missed Health Info"37:39 Speech Impacted by Brain Cancer41:58 Critical Blood Test Insights42:57 "Underrated Heart Attack Predictor Test"46:12 Optimizing Health Through Research49:28 Long-term Effects of Microdosing53:38 "Reassessing Weight's Burden"57:42 GLP-1's Impact on Addiction and Mood

The amazing people we talked to in the Ivoclar (https://www.ivoclar.com/en_us) Ballroom during the 40th anniversary of LMT Lab Day Chicago just keep coming and this week we have a stellar line up. First up is Eric Kukucka. Eric came on the podcast years ago to talk about his multiple denturist practices in Canada. But he has since sold them and has joined the Aspen Dental (https://www.aspendental.com/) group as their Vice President of Clinical Removable Prosthetics & Design Technologies. Eric talks about going from making dentures for hundreds of patients to working with a team to produce quality dentures for millions. Then we chat with Chelsea Homire, who has years of dental assistant experience, but when given the oppritunity to learn the in-office lab work, she took off. With a passion for printing, Chelsea is now teaching other offices (and even a few labs) how they can optimize their digital workflow. We wrap up the episode with Brittany Mitchell. You might know her becuase she designed (and made the denture) on our "Just Say No to Brushing" shirt, but she's also a talented removable technician. Brittany talks about starting in at the front desk, drawing a picture that got notices and placed in the lab, falling in love with it, and making digital dentures for a 12 doctor dental group. Don't miss this incredible webinar with Tanya Little, a dentist from beautiful Vancouver, Canada. We would like to invite you to a special webinar that she's hosting with Ivoclar (https://www.ivoclar.com/en_us) and LMT (https://lmtmag.com/) on Wednesday, May 7th, titled "Reflections from a Denturist: 20 Years of Crafting Dentures!". In this program, she will review the incredible history of removables with Ivoclar and focus on the new and exciting evolution based print resin and of course, the PM7. Her goal is to provide you with several key takeaways that will allow you to work smarter and not harder. You can join on May 7th by registering at https://lmtmag.com/webinars/reflections-from-a-denturist-20-years-of-crafting-dentures Are you a dental lab in need of more talent to improve your bottom line and keep production on schedule? Are you a dental tech with great skills but feel you're being limited at your current lab? Well, the answer is here and this is precisely why WIN WIN GO (https://www.winwingo.com/) was created. The dental lab and dental tech community needed a place where labs and technicians can meet, talk about their needs and connect in ways that foster a win win outcome. As a tech. If you're ready to make a change, thinking about moving in the next year or just curious what's out there, sign up today. It's totally free. As a lab, you might be feeling the frustration of paying the big employment site so much and getting so few tech candidates. We understand they don't much care about our industry. WINWINGO.com is simply the best place for lab techs and lab owners to actively engage in creating their ideal future. WINWINGO.com, how dental techs find paradise. Special Guests: Brittany Mitchell, Chelsea Homire, and Eric Kukucka DD.