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Chinese billionaire has nearly 300 children with US surrogates off Instagram ads. Angry villagers in India tie a cell tower technician to a pole in protest against poor cellular coverage. Backyard dog breeders are trying to trade French Bulldogs for Pokemon cards at trading shows. Weird AF News is the only daily weird news podcast in the world. Weird news 5 days/week and on Friday it's only Floridaman. SUPPORT by joining the Weird AF News Patreon http://patreon.com/weirdafnews - OR buy Jonesy a coffee at http://buymeacoffee.com/funnyjones Buy MERCH: https://weirdafnews.merchmake.com/ - Check out the official website https://WeirdAFnews.com and FOLLOW host Jonesy at http://instagram.com/funnyjones - wants Jonesy to come perform standup comedy in your city? Fill out the form: https://docs.google.com/forms/d/e/1FAIpQLSfvYbm8Wgz3Oc2KSDg0-C6EtSlx369bvi7xdUpx_7UNGA_fIw/viewform Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Thanks to our Partners, Pico Technology and AutelWatch Full Video EpisodePercentages Don't Pay BillsA prospective hire wants a meaningful increase in income. Riverside Automotive's base wage would already beat what he currently earns, and the shop's profit-sharing program could take him beyond his stated goal. Still, he struggles to trust the opportunity.Is the problem the compensation plan, the way it is being explained, or the uncertainty created by years of disappointing pay systems?In this episode of Automotive Field Theory, Matt explains how Riverside's profit-sharing system works and why the percentage assigned to each employee matters far less than the actual dollars produced. Adding another productive person may reduce everyone's individual percentage while enlarging the total profit pool enough that everyone takes home more money. Matt also explores:Why revenue, gross profit, and money left after expenses are not interchangeableWhy a business must retain profit for equipment, facilities, reserves, training, and future needsHow ethical profitability can grow through efficiency, inspections, communication, customer relationships, and reduced expensesWhy charging more does not automatically make a shop unethicalHow every employee can influence overall shop profitabilityWhy individual production incentives may discourage collaborationHow poorly implemented flat-rate systems create lasting distrustWhy a technically good compensation plan can still feel unsafe or unfairThe responsibility leaders have to understand an employee's previous experiencesWhy shared profit can compensate people for helping the entire organization succeed, not merely for their individual billed hoursThe central point is simple: percentages do not pay anyone's bills. Dollars do. A smaller percentage of a substantially larger and healthier business can be worth far more than a larger percentage of a smaller pool.Matt closes by asking listeners to share how they are currently compensated, what works, what creates problems, and what their ideal compensation system would look like.Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. PicoAuto.comFrom drivability diagnostics and TPMS service to ADAS and advanced safety systems, Autel helps technicians follow OEM procedures and repair with confidence. Autel.comContact InformationEmail Matt: mattfanslowpodcast@gmail.comSubscribe on YouTube: @automotivefieldtheoryThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Download and Listen on Our Mobile App: https://automotiverepairpodcastnetwork.com/app/Remarkable Results Radio Podcast with Carm Capriotto: https://remarkableresults.biz/Business by the Numbers with Hunt Demarest: https://huntdemarest.captivate.fm/The Auto Repair Marketing Podcast with Kim and Brian Walker: https://autorepairmarketing.captivate.fm/The Weekly Blitz with Chris Cotton: https://chriscotton.captivate.fm/Speak Up! Effective Communication with Craig O'Neill: https://craigoneill.captivate.fm/

A muted Adam attempts a solemn September 11th opening, Daniel's tinnitus refuses to observe the moment of silence, and we're off to the races—almost literally. Daniel weighs a cautious return to running before Wine & Dine, then sends Devs straight to editing jail for crimes against pacing while making the case that Star City deserves more than one episode to work its Soviet-space-program magic.Adam's beloved UV printer demands a $600 organ transplant, inspires the launch of the entirely fictional UFlexon, and raises the deeply important question of why printer discounts are respectable but Aldi cheese is apparently comedy gold. From there, the boys troubleshoot Codex, marvel at Apple's shocking invention of a foldable phone, demand holograms and shit, and turn Tony from Illinois's driving dilemma into a suspiciously elaborate app-development assignment.AI takes over the household finances as Daniel tackles benefits and retirement contributions while Adam learns exactly how long he has before becoming destitute—and gets personally attacked over his streaming subscriptions. Daniel scores an extremely legitimate six out of five in the News Game, birthdays bring Harry Connick Jr., Adam Sandler, and Hugh Grant, and MS Now finally offers cable-news access without a cable-sized ransom. We're back next week; until then, we hope you enjoy this highly professional organization in action.Email: Contact@MixMinusPodcast.comVoice/SMS: 707-613-3284

James T. Porter spent 17 years as an aerospace quality consultant, then used AI to turn that expertise into software, solo. He's the author of The Architect's Shift. Top 3 Value Bombs 1. Your greatest expertise can become your biggest trap, if you are the system, you can't scale. 2. AI can uncover hidden processes and opportunities by turning your expertise into systems. 3. Freedom is designed, build around your freedom number, automate what you can, and focus on work only you can do. Check out James website to learn more about the AI prompts, tools, and resources he assembled to help entrepreneurs begin extracting and systematizing their expertise - The Architect Shift Sponsors HighLevel - The ultimate all-in-one platform for entrepreneurs, marketers, coaches, and agencies. Learn more at HighLevelFire.com. Fitnexa - If better sleep is a priority for you, Fitnexa helps you create the environment and routine to make it happen. Visit Fitnexa.com and use code EOFIRE10 to save 10 dollars on SomniPods 3 today.

In this raw and transformative episode, Jason Croft sits down with Brian Muka, former Navy EOD bomb technician turned performance strategist, to explore how true alignment comes from embracing the mess instead of running from it. Brian takes listeners through his journey from near-suicide in the Iraqi desert to discovering his gift for transmuting fear, trauma, and friction into breakthrough momentum.Jason and Brian dive deep into how to recognize when you're out of alignment with your true path, why the pressure to have it all figured out is killing your progress, and how to access the answers already buried inside you. Brian shares his framework for turning stress, anger, and burnout into actionable clarity, revealing why your biggest breakdowns are actually your greatest accelerators.Listeners will learn how to stop waiting for permission to live fully, how to use breath and stillness as weapons against overwhelm, and why taking inspired action beats grinding yourself into the ground every single time. Brian also explains his concept of relational alchemy—how breakthroughs happen faster when you stop trying to solve everything alone and start co-creating with the right people.This episode is for anyone who's been doing all the right things but still feels stuck, anyone who's tired of trying to force results, and anyone ready to stop playing small. Jason and Brian strip away the spiritual bypassing and get real about what it actually takes to thrive in chaos, find your unique frequency, and build a life that doesn't need a vacation from itself.Find all the show notes and links here: https://www.strategyactionshow.com/114

Is socialism coming to your service drive? In this episode of Service Drive Revolution, Chris Collins, Chris Hogland, and Adam Krey dig into one of the biggest conversations building inside fixed operations: technician pay, flat rate vs. hourly, student debt, apprenticeship programs, entitlement, leadership, and why dealerships have to stop ignoring the people who actually produce the labor. The team also answers a live fixed ops question about labor gross percentage, posted labor rate, and Effective Labor Rate. Chris explains why posted labor rate is one of the least important numbers in the service department, why ELR is the number that actually matters, and how smart dealerships separate labor into categories like competitive labor, maintenance labor, repair labor, diagnosis, diesel, and heavy-duty labor. If you are a service manager, fixed ops director, dealer principal, general manager, technician, or advisor, this episode is about the future of your service department. CHAPTERS: 00:00 Welcome to Service Drive Revolution 01:05 SDR Live Academy and weekly live training 03:00 Top Dog 2026 and transcending the service drive 09:30 Why service managers should think bigger 13:20 Listener question: labor gross, door rate, and ELR 16:45 Why posted labor rate does not matter as much as ELR 21:00 Competitive labor, maintenance labor, repair labor, and diagnosis 25:30 How smart pricing strategy increases ELR 30:00 Is socialism coming to the service drive? 35:30 Student debt, college, trades, and workforce problems 42:00 Why the technician shortage is bigger than pay 47:00 Flat rate vs. hourly technician pay 52:30 Heavy-truck shops, car dealerships, and productivity gaps 58:00 Technician frustration and the future of fixed ops 1:05:00 Why dealerships need better systems for technicians 1:10:00 Final thoughts and SDR Live Academy invitation KEY FIXED OPS LESSON: Your service department does not make money because your posted labor rate looks good on the wall. It makes money when your advisors, technicians, managers, pricing strategy, inspection process, and leadership system work together. Effective Labor Rate, Hours Per RO, technician productivity, advisor communication, customer trust, and shop flow are all connected. FAQ: What is Effective Labor Rate?  Effective Labor Rate, or ELR, is the actual labor revenue your service department collects per flagged technician hour. It is different from the posted labor rate because it reflects the real money collected after maintenance pricing, repair pricing, warranty, internal labor, discounts, and labor mix. Why does Chris Collins say posted labor rate does not matter?  The posted labor rate is only one number. Customers care more about the outcome, the repair, the trust, and the experience. A dealership can have a high posted rate and still have weak ELR if the pricing strategy, advisor process, and labor mix are broken. How can a dealership improve ELR? A dealership can improve ELR by separating labor categories, improving advisor communication, reducing unnecessary discounting, selling maintenance consistently, inspecting every vehicle properly, tracking labor mix, and holding the team accountable to the right KPIs. Is flat rate good or bad for technicians? Flat rate can be powerful for productive technicians because it gives them more control over their income. But if the shop is poorly dispatched, badly managed, under-supplied, or unfair with warranty time, flat rate can feel broken. The pay plan is only as good as the system around it. Why are technicians leaving the automotive industry? Technicians often leave because of workflow problems, pay frustration, lack of respect, poor leadership, warranty time issues, weak career paths, and shop cultures that treat technicians as an afterthought. What is SDR Live Academy? SDR Live Academy is the live fixed ops training community from Chris Collins Inc., built for service managers, advisors, fixed ops leaders, and operators who want real-time coaching, practical systems, and ongoing training. Ready to train your service drive? Join SDR Live Academy and get access to live fixed ops training, Service Advisor training, Service Manager University, technician recruiting systems, BDC training, OnDemand courses, and the Top Dog Underground  

Charlotte Weir, the vice president of partnerships for Roo, an online veterinary staffing and careers platform, the founder and co-owner of a small animal hospital, and the winner of the 2026 AVMA Unsung Hero Award, is this week's guest. Char's career has taken her from veterinary technician to practice manager, entrepreneur, and leader, with each step deepening her interest in the people behind veterinary medicine. She shares how her hands-on experiences in practice inspired her to tackle bigger challenges around staffing, career growth, and creating a more sustainable profession. Along the way, Char shares practical advice for us from her leadership philosophy centered on trust, communication, and working shoulder to shoulder with the people around her.Thank you to our podcast partner, NVA General Practice. NVA helps great vets become even greater with multiple paths to build a career that's uniquely yours. Wherever you want to go next, NVA has a path to help you get there. Visit Careers.NVA.com to find your next role.

Today's guest is Bernard Lee, a longtime property manager who has spent more than thirty years working with elevator service companies. He's seen the value of having technicians who know a building inside and out, and he's also seen what happens when that continuity disappears. In this conversation, we discuss trends he's seen in elevator service over the years, why technician turnover matters so much to customers, and how mentorship can strengthen the industry as a whole.Chapters:00:00 - Intro01:13 - How Elevator Service Has Changed Over 30 Years02:37 - The Customer Impact of Technician Turnover04:04 - Why Long-Term Technicians Know a Building Differently07:25 - What Constant Turnover Signals to Customers09:01 - When Turnover Creates Costly Problems10:19 - Why Mentorship Is Critical to the Elevator Industry12:33 - What Makes a Great Mentor?16:34 - What the Elevator Industry Loses When Experience Walks Away19:27 - Hands-On Learning22:33 - How Elevator Companies Can Rebuild Customer Relationships24:21 - Building the Next Generation of Elevator TechniciansResources: Subscribe: https://www.youtube.com/@elevatorcareers/ Submit a Topic Idea for the Podcast: https://elevatorcareers.net/ Connect With Us: linktr.ee/AllredGroupA Message From Our Sponsor: Looking for top-tier talent to join your team? Call The Allred Group for your elevator recruiting needs! With a deep network and unmatched industry expertise, we quickly connect you with skilled professionals who are ready to elevate your team. Let us handle the hiring process, so you can focus on growing your business with the best in the industry. Reach out today, and let us help you take your business to new heights! To contact us go to: https://allredgroup.com

Send us Fan MailOn this week's episode of Grease the Wheels, Uncle Jimmy has a sit-down with Gemini to get to the heart of the Technician shortage. We also get into some more nefarious ideas of price fixing when it comes to technician wages, which it wouldn't give us an answer to, which became a major league red flag. The nuts and bolts of the technician shortage are stark and simple. The industry is getting older, the cars are getting harder to work on, and less people are willing to do this as a career path for many obvious reasons. We also get into some of the numbers when it comes to replacing this aging workforce, and what happens when you are the only Gen Z who can fix stuff. An inflection point for the industry is coming, but the fact remains, well run and managed shops are not going to experience the Technician shortage, while poorly run ones are going to continue to suffer and likely close as this problem becomes even more dire.   Also Uncle Jimmy becomes the Patron Saint of Shitboxes. GTW MERCH: greasethewheels.storeThis Episode of Grease the Wheels is brought to you in partnership with Surfwrench Digital! For more on Video MPI Training Visit https://www.surfwrench.com/video-mpi-training-landing/ to learn more. Video MPI Training built in the shop, by your Uncle Jimmy. Use code “GTW” for 50% off your training access! 

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

The service environment is straining under rising equipment complexity and a rapidly shrinking technician workforce, making patient‑critical uptime harder to guarantee.   In this episode, Michael Goldman, Senior Director of Business Operations and Transformation at Patterson Dental, examines how AI can preserve service continuity by capturing institutional knowledge, supporting technician workflows, and enabling earlier, more accurate equipment diagnostics — in conversation with host Yolandi de Weerdt.   Learn how leading brands and AI startups connect with enterprise AI buyer audiences at scale, download our media kit at emerj.com/AD1    

Like the show? Show your support by using our sponsors.   Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HEREIn this episode, Jeff talks with Oregon technician Sean Pierce about his unconventional path into automotive repair, from car audio and alarms to trade school, ASE certifications, and advanced diagnostics. Sean shares lessons from working on exotic vehicles and Sprinters, explains why process and proper brake work matter, and discusses his shop's hourly-plus-bonus pay structure and technician development pipeline. They also explore scan tools, hybrids and EVs, ADAS calibration, liability, parts quality, and the challenges of bringing the next generation into the trade.Timestamps:00:00 Trade School Journey 00:53 Podcast Intro and Wildfires 01:30 Farm Life and Animals 02:58 Toyota vs. Sprinter Shop Specialties 03:44 Sprinter Repair Nightmares 06:55 Car Audio and Euro Roots 10:57 Exotic Car Installs and Ferrari Stress 12:48 Becoming a Technician and Earning ASEs 15:52 Training Technicians the Right Way 18:00 Pay Plans and Shop Culture 20:21 Building a Community Reputation 26:14 Parts Quality and Counterfeit Components 35:26 On-Car Rotor Truing 38:40 Hub Preparation and Brake Vibration 41:28 Flat Rate vs. Quality 43:05 Proper Brake Bedding 45:56 Why Diagnostics Is Addictive 51:33 Setting Diagnostic Expectations 57:44 Audi S8 Diagnostic Nightmare 01:03:49 Scan Tools and Diagnostic Resources 01:08:38 Hybrids and EVs 01:13:03 EV HVAC Safety Warnings 01:14:11 ADAS and Calibration 01:15:53 Tesla and Self-Driving Reality 01:17:25 Calibration Liability and Pay 01:25:07 What Frustrates Technicians Today 01:27:49 How Passion Changes With Age 01:31:22 Side Work and Going Solo 01:40:15 Building the Next Generation of Technicians 01:48:13 Two-Year Goals and Wrap Up Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

The E-Myth, Owner Dependence, and Coaching to ValuationWhat would happen to your auto repair shop if you stepped away for 30 days?In this episode of The Weekly Blitz, Coach Chris Cotton explores the lessons of Michael Gerber's The E-Myth Revisited and connects them to our current focus on coaching to valuation.Many shop owners started as talented technicians. But being excellent at repairing vehicles doesn't automatically prepare someone to manage employees, create systems, understand financials, develop leaders, market a business, or prepare that business for an eventual sale.Coach Chris explains why a profitable shop isn't necessarily a valuable shop—and why reducing owner dependence is essential for building a business that can operate, grow, and retain its value without the owner standing in the middle of every decision.In This EpisodeThe “entrepreneurial myth” and why it applies to auto repair shopsThe Technician, Manager, and Entrepreneur roles inside every ownerWorking in your business versus working on your businessWhy owner dependence creates risk for a potential buyerThe relationship between systems, predictability, and valuationWhy tribal knowledge needs to become documented processesThe difference between a profitable shop and a transferable shopHow to perform a 30-day owner-dependence testWhy delegation must include responsibility, training, and authorityFive questions that can reveal weaknesses in your shop's valuationOne practical step you can take this week to begin building a more valuable businessKey TakeawayA shop becomes more valuable when it produces consistent results through its people and systems—not through the owner's constant heroic effort.The Technician creates today's result.The Manager creates consistency.The Entrepreneur creates the future.Coaching to valuation means strengthening all three areas while gradually reducing the shop's dependence on the owner.Five Questions to Ask About Your ShopWhere am I still acting as the shop's primary Technician?Which important processes exist only in someone's head?What stops when I leave the building?Are customers loyal to me personally or to the shop and its team?If I were buying this business, what would make me nervous?This Week's ChallengeChoose one recurring responsibility that currently depends entirely on you.Document it. Teach it. Assign it. Measure it—and resist the urge to immediately take it back.Repeated consistently, this process helps create a shop that is more profitable, predictable, transferable, and valuable.Episode Sponsor: Shop Marketing ProsA valuable shop needs a consistent marketing system that builds a reputation around the business—not only around its owner.Shop Marketing Pros provides personalized marketing specifically for auto repair shops. Their services include websites, SEO, digital advertising, social media, and content designed to help potential customers know, like, and trust your business.Visit ShopMarketingPros.com to schedule a discovery call, and tell them Coach Chris Cotton and The Weekly Blitz sent you.Ready to Build a More Valuable Shop?If you need help developing leaders, improving your financials, documenting processes, reducing owner dependence, or creating a roadmap toward a future transition, connect with AutoFix Auto Shop Coaching.Visit AutoFix Auto Shop Coaching to learn more.Mentioned in This EpisodeThe E-Myth Revisited by Michael E. GerberShop Marketing ProsAutoFix Auto Shop CoachingSuggested Episode Chapters00:00 — Introduction: The E-Myth and coaching to valuation01:40 — Why great technicians can become trapped business owners04:15 — The Technician, Manager, and Entrepreneur07:10 — Working in the business versus working on it09:20 — Sponsor: Shop Marketing Pros10:20 — Building the shop as a repeatable prototype12:50 — Profitable doesn't always mean valuable14:50 — The 30-day owner-dependence test16:35 — What coaching to valuation looks like18:15 — Five questions every shop owner should answer19:30 — This week's challenge and closingChapter times are approximate and can be adjusted after the final audio edit.The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo: https://shopmarketingpros.com/chris/Check out their podcast here: https://autorepairmarketing.captivate.fm/If you would like to join their private Facebook Group, go here: https://www.facebook.com/groups/autorepairmarketingmastermindConnect with Chris:AutoFix-Auto Shop Coachingwww.autoshopcoaching.comwww.aftermarketradionetwork.com 940-400-1008Facebook: https://www.facebook.com/AutoFixAutoShopCoachingYouTube: https://bit.ly/3ClX0aeEmail Chris: chris@autofixsos.comThe Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open DiscussionDiagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.

A lot of business owners don't actually own a business, they own a demanding job they created for themselves. In this episode of the Idaho Business Podcast, Spencer breaks down the difference between the CEO mindset and the technician mindset and why making that shift is critical if you want to scale. We cover why great owners stop asking "How do I do this?" and start asking "Who should own this?", how to stop being the bottleneck, why being busy doesn't always mean you're productive, and how to build leaders who can make decisions without you. You'll also hear leadership principles from Alex Hormozi, Ed Mylett, and Mike Campion about leverage, delegation, leadership, and focusing on the work that creates the most value. The ultimate test: If you disappeared from your company for 30 days, what would break? If you're trying to build a profitable business that can eventually operate without depending on you every day, this episode is for you. If you are feeling the love, make sure to subscribe, rate, and review on iTunes, Spotify, YouTube, or wherever you are!! If you'd like to be featured on an episode go to theidahobusinesspodcast.com to APPLY! Apple Podcasts Spotify  

Busy ≠ Profitable. Join Matt Chats Live → https://t5ov3.share-na2.hsforms.com/2BPl2PeL2SFKTPaS7K2C64gFor HVAC owners & managers: a live, interactive 2-hour session (Sept 3, 9am PST) on the systems behind real growth — break-even points, close rates, and more. $250/team. Seats are limited.See Your Own Menu Pricing Set Up — Free, No Obligation → https://thenewflatrate.com/demo?hsCtaAttrib=192034463396Built for home service pros (HVAC, plumbing, electrical, and more) who are tired of quoting one price and hoping. Book a 15-minute walkthrough and see exactly how it'd look for your business.Struggling to Know Who to Hire Next? Grab the Free Hiring Matrix → https://thenewflatrate.com/hiring-matrixFor electrical, HVAC, and plumbing business owners: pinpoint the exact gaps in your team — technician, dispatcher, or otherwise — before you write another job ad.In this episode, Natalie Koop and Danielle Putnam sit down with Matt Maleske, founder of CTM (Coach, Train, Motivate), to talk about one of the most common — and costly — mistakes in the trades: promoting your best technician into leadership just because they're your best technician. Matt breaks down the "weird trigger" that happens when a top performer gets the manager title, why the best service managers he's ever seen were the least technical, and what it actually takes to move a tech from the truck to the kitchen table. He also shares the biggest communication mistake technicians make with homeowners, why "the confused mind always says no," and the simple rule about tools at the door that turned one of his skeptics into a full-time salesperson. If you're an owner about to promote from within, or a manager trying to figure out why your team isn't following you, this one is for you.Social Media Links:InstagramTNFR- ⁠⁠https://www.instagram.com/thenewflatrate⁠⁠CTM- https://www.instagram.com/coachtrainmotivatectm/ FacebookTNFR- ⁠⁠https://www.facebook.com/TheNewFlatRate⁠⁠CTM- https://www.facebook.com/CTMCoach/ LinkedInTNFR- ⁠⁠https://www.linkedin.com/company/the-new-flat-rate-inc-/posts/?feedView=all⁠⁠CTM- https://www.linkedin.com/in/matthew-maleske-a328a1373/ XCTM- https://x.com/coachtrainmotv8 YouTubeCTM- https://www.youtube.com/@coachtrainmotivate/featured Links and Resources:https://thenewflatrate.com/https://coachtrainmotivate.com/

The Technician ran a piece headlined "don't let the Doeren hit you on the way out," twelve days before the season starts. Sub .500 in conference, no ACC Championship appearances, a losing bowl record.Here is what that argument leaves out. Dave Doeren inherited a 2013 roster that gave up 35 points in a single quarter to Florida State. Take those eight losses off his record and he goes from a .48 coach to a .52 coach. And NC State has won ten games once in its entire history, with Philip Rivers and four non-conference cupcakes to do it.Then the good news. Ven-Allen Lubin is back for a fifth year, and he did it by turning down Oklahoma and Will Wade at LSU. Wade said at his introductory press conference that he would find fifteen players in the portal. He is at four, and the two he chased hardest, Paul McNeil and Lubin, both said no while NC State was almost certainly not the highest bidder.Ethan's Stat Pack digs into what Lubin actually needs to improve, which is not the offense. Torvik has NC State 26th nationally and fifth in the ACC, behind Duke, Virginia, Louisville and Miami, and that is before any step forward on defense.Plus why the Wolfpack is a five and a half point underdog at Virginia, the new Fort Bragg partnership and the Wolfpack Warriors uniforms for the September 11 home opener, Jamel Johnson returning at corner, and a men's soccer team that might be the best program on campus.11 days until NC State at Virginia.Follow Tuffy Talk wherever you listen, and catch us live every Monday at 8:30 PM on YouTube.Support the show on Patreon, 12 members-only NC State breakdowns a month for $5: patreon.com/c/tuffytalk#ad Powered by Oconee Gold BBQ. Code TUFFYTALK for 15% off your entire order. oconeegoldbbqsauce.com#NCState #GoPack #Wolfpack #TuffyTalkSend us Fan MailOconee Gold Small Batch BBQ Sauces & RubsDo you LOVE to barbecue? Our sponsor Oconee Gold makes small batch sauces and rubs down in Statham, Georgia, and they've won Flavor of Georgia twice. Use code TUFFYTALK for 15% off your ENTIRE order, every single time you order. #ad Oconee Gold Small Batcj BBQ Sauce & RubDo you LOVE to Barbecue??? Check out our sponsor Oconee Gold Small Batch and all of their BBQ SauDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showNew episodes every week. Follow the show so you never miss one.

What if the career you love is waiting just outside your comfort zone? In this episode of Building Confidence, I sit down with heavy vehicle technician Rachael to talk about her journey from a high school student unsure of her future to becoming a trusted breakdown technician who thrives on solving problems in the field. Along the way, we discuss overcoming workplace challenges, finding mentors, pushing through self-doubt, and why stepping into the unknown completely changed her career. Rachael shares the highs and lows of her apprenticeship, the realities of being one of the few women in the workshop, and the persistence it took to earn the opportunity she'd been asking for. Her story is a reminder that confidence isn't built by waiting until you're ready—it's built by taking the next challenge, even when you're scared. In this episode, we discuss: Finding an apprenticeship through work experience Navigating difficult workplace cultures as a young apprentice Why supportive mentors can change your career The importance of asking questions and staying curious Pushing through self-doubt to chase new opportunities Life as a heavy vehicle breakdown technician Why diagnostics became the part of the trade she loves most Building confidence by getting outside your comfort zone The value of networking and connecting with others in the industry Whether you're an apprentice, a qualified tradesperson, or simply wondering if it's time to take on your next challenge, this episode is a reminder that growth often begins where your comfort zone ends. Every difficult experience, every new skill, and every challenge you overcome becomes part of the confidence you carry into the next stage of your career.

Dr. Charlie Faint sits down with EOD officer Michael Villahermosa in this episode for a wide-ranging conversation about combat, leadership, professional growth, and service. Villahermosa traces his path from an unsuccessful attempt at Special Forces selection to becoming an explosive ordnance disposal technician, deploying to Afghanistan during the surge, and eventually earning a Purple Heart and Bronze Star Medal for Valor after taking charge of a ground element under fire and helping prevent fellow soldiers from walking into an ambush. Drawing on experiences as both an enlisted NCO and commissioned officer, he emphasizes calm leadership under pressure, competence, humility, accountability, mutual trust, and the importance of officers empowering their NCOs rather than micromanaging them. The discussion also explores his transition from NCO to officer through Green to Gold, his EOD Happy Captain social-media presence, the value of professional writing and the Harding Project, and his current work mentoring ROTC cadets. Throughout the episode, Villahermosa returns to a simple leadership philosophy: learn from mistakes, listen to experienced NCOs, remain humble, communicate calmly, and strive to become the kind of leader you needed when you were younger. Chapters (00:00:02) - Enter the Spear(00:04:02) - "There's Some Nepotism In Sports"(00:04:14) - EOD School: A Hard Job(00:09:39) - Private Ready to Deploy: What Kind of Things Are Running Through Your(00:12:56) - Captain McMahon Killed in Action(00:17:13) - NCOs on the Afghanistan War(00:18:32) - First Mission as an EOD Tech(00:21:43) - Support Relationships with the Maneuver Force(00:26:24) - In the Elevator With a Leader(00:27:23) - EOD Happy Captain(00:32:04) - Build cohesive teams through mutual trust(00:32:28) - EOD National Guard EOD(00:33:57) - Don't Make Abuses(00:35:36) - EOD Operations in Afghanistan(00:41:14) - BSMV Soldier on Disarming an ambush(00:47:34) - Silver Star Recipient on His Story(00:51:49) - Being That Calm Voice in the Storm(00:54:11) - The Bronze Star Certificate Signed By Major General Bill Rapp(00:55:37) - Green to Gold: One Soldier's Journey(01:01:11) - The importance of leadership in the army(01:05:31) - EOD Happy Captain: Social Media and Military Issues(01:10:44) - Veteran Suicide(01:13:47) - Read More: Who Are You Writing For?(01:19:09) - How to Solve a Problem by Yourself(01:19:40) - George Kirkpatrick on the Harding Project(01:23:05) - Lt. Gen. Michael Jones on Leading the 5th Brigade R(01:24:19) - West Point Service Academy Cadet(01:25:39) - The Lotter Institute Lecture(01:26:21) - The Spear

To learn more about valuable resources for entrepreneurs and business owners, please visit https://www.sbprou.com/Stage Three Success: How to Grow From Talented Technician to Confident CEO is covered in this podcast.***************************************In this episode of Leadership LIVE @ 8:05!, Andrew Frazier, MBA, CFA, is joined by business advisor and author Rob Young to tackle one of the most common—and costly—traps small business owners fall into: being great at their craft but struggling to run the business behind it.Drawing from his experience working with business owners across multiple industries, Rob introduces the three essential functions of every business—product making, customer getting, and navigating—and reveals why most owners neglect the navigation role until it's too late. Together, Rob and Andrew break down practical tools for understanding your numbers, building simple monitoring systems, and focusing on what Rob calls your Best and Highest Use (BeiHu)—so your business can grow without burning you out.Whether you're just getting started, hitting a growth plateau, or finally ready to step into the CEO role your business needs, this conversation will challenge the way you think about leadership, operations, and what it truly takes to scale.Because building a great business isn't just about knowing your craft. It's about learning how to run it.Rob Young is a former corporate executive, business advisor, and author of Stage Three Success. After watching several friends lose their small businesses due to the strain of growth, he made it his mission to help small business owners step into the CEO role their business needs. As principal of Stage Three Group, Rob makes corporate-level best practices and tools accessible to everyday entrepreneurs so they can scale with clarity, control, and confidence.LinkedIn: /stage3rob  Website: https://stage3group.com/

http://FisherMultiMedia.comAre you a pest control owner looking to grow? Join Our Facebook Group with 4,600+ Members: https://www.facebook.com/groups/pestcontrolmillionairesBenjamin Williams is the founder of Pest Ref Services, a Central Florida pest control company he built from the ground up in 2020. A former technician turned entrepreneur, Benjamin is passionate about systems, personal growth, and mentoring the next generation in an industry he calls a hidden gem.Pest Ref Services: https://www.pestrefservices.com/Jonas's Socials: Instagram: https://www.instagram.com/jonasaolson/Facebook: https://www.facebook.com/jonas.olson.18/Check out Jonas's Book ‘'Zip Code Kings'': https://pestcontrolmillionaires.com/zip-code-kings/The Pest Control Millionaire Podcast is all about helping small business owners scale their lawn and pest companies by talking to experts in the service industry.For business coaching and mentorship, visit: pestcontrolmillionaires.com Produced by Sofia Salaverri and Dalton Fisher, Fisher Multimedia LLCFisherMultiMedia.comChapters: 00:00 — Welcome & Intro01:03 — Growing Up & Early Jobs03:29 — The Pivot King: Welding, Trucking & Finding Pest Control06:03 — Getting Started at Massey Services09:24 — The Entrepreneur Bug & Moving into Sales12:44 — The Non-Compete, COVID & Taking the Leap16:16 — Going Full-Time18:15 — The First 100 Customers & Building the Brand22:24 — Getting Out of the Technician Box26:36 — The Hardest Days30:25 — Rebranding, Systems & Growing to $2 Million42:33 — The Four Agreements & Final Advice#pestcontrolmarketing #pestcontrolbusiness #pestcontrolleads #pestcontrolowner #pestcontrolpodcast #jonasolson

Is AI really coming for fleet technicians? Or is it about to make them more valuable than ever? Recorded live from the Government Fleet Expo (GFX) in Long Beach, California, Marc Canton and Facundo Tassara have an unscripted conversation covering the biggest trends shaping the future of fleet management. From artificial intelligence and robotics to technician shortages, fleet analytics, benchmarking, leadership development, and government fleet collaboration, this episode explores what public fleet leaders should be paying attention to over the next five years. The discussion goes beyond AI hype to examine how artificial intelligence will transform diagnostics, analytics, and decision-making—not replace experienced fleet professionals. Marc and Facundo also reflect on lessons from GFX, why Florida government fleets consistently rank among the nation's best, how collaboration drives operational excellence, and why future fleet leaders will need stronger business and leadership skills than ever before. Whether you're a fleet manager, maintenance supervisor, public works leader, or municipal executive, this episode offers practical insights into how technology, data, and leadership are reshaping the fleet industry. Key Takeaways AI will augment—not simply replace—fleet technicians. The hosts predict AI-powered robotics and intelligent diagnostic systems will eventually handle repetitive maintenance tasks while skilled technicians focus on higher-level problem solving. Context matters more than data alone. AI can analyze fleet information quickly, but fleet professionals must still provide operational context to make good decisions. Fleet analytics are evolving. Traditional utilization metrics like miles driven often fail to tell the complete story. Future fleet management will rely on mission-based performance metrics instead of simple mileage. Leadership skills are becoming essential. As technicians advance into supervisory and management roles, communication, coaching, and strategic thinking become just as important as technical expertise. Collaboration creates stronger fleets. Government fleets that openly share ideas, purchasing strategies, emergency planning, and operational best practices consistently achieve better results. AI requires healthy skepticism. The hosts demonstrate how AI tools can occasionally provide incorrect information, reinforcing the importance of validating AI-generated answers. Fleet managers need better storytelling. Data alone isn't enough—leaders must communicate performance in ways executives and elected officials understand. Industry relationships accelerate innovation. Conferences like GFX provide opportunities to exchange ideas that can significantly improve fleet operations and professional growth. Topics Covered Artificial Intelligence in fleet maintenance Will robots replace mechanics? Government Fleet Expo (GFX) insights Public fleet leadership Technician shortages Fleet benchmarking Fleet KPIs and analytics Fleet utilization metrics Preventive maintenance Government fleet collaboration Professional development Fleet conferences Data-driven decision making Fleet management technology Future of public sector fleets Who Should Listen? This episode is valuable for: Fleet Managers Fleet Directors Public Works Directors Municipal Leaders Fleet Maintenance Supervisors Shop Managers Government Fleet Professionals Fleet Consultants Operations Leaders Anyone interested in AI's impact on maintenance operations Speaker Bios Marc Canton Marc Canton serves as Vice President of Fleet Success at RTA Fleet and is an award-winning fleet management leader with extensive experience leading public sector fleet operations. He works closely with fleet organizations across North America, helping them improve fleet performance, increase asset availability, strengthen leadership capabilities, and leverage technology to eliminate operational blind spots. Marc regularly speaks at fleet industry conferences and co-hosts The Fleet Success Show, where he shares practical strategies for modern fleet management. Facundo Tassara Facundo Tassara is a fleet industry leader at RTA Fleet who works directly with fleet organizations to improve operational performance and share best practices across the industry. Through consulting, customer engagement, and industry events, he helps public sector fleets solve operational challenges, adopt emerging technologies, and build stronger maintenance organizations. Facundo frequently co-hosts The Fleet Success Show, bringing practical, experience-based insights to conversations on fleet leadership and innovation. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213

Most customers object for two reasons: lack of trust and lack of value. Someone who doesn't seem to know what they're doing because they can't communicate well is less valuable. So Chris walks the 3 Cs... competence, confidence, and control.  Competence is the minimum level of technical excellence for your trade and your company.  Confidence is knowing that you know.  Control is not manipulation of the customer, it means the outcome is more predictable because you are competent.  Together they let you step into being a professional expert authority. You can live at the best technical academy on the planet for three weeks and never get any customer communication training.  Chris's urging: spend as much time learning to communicate the work as you spend working on the thing. In this episode you'll learn: -The 3 Cs and why they work as a loop, not a one-time ladder -How to know a tech is competent... the line of minimum technical excellence -Why "my work speaks for itself" quietly costs you sales and trust -The two real reasons customers object, and how communication creates both -The doctor test, and how to close the authority gap with your customers -The fastest way to grow all three Cs: be a sponge, practice till you can't get it wrong Free downloads and past episodes:  https://www.servextra.com/episodes/ Listen on the go: Spotify: https://open.spotify.com/show/5DlsGABopPu9Qq9NNhK4hu Apple Podcasts: https://podcasts.apple.com/us/podcast/windshield-time/id1386770507 Windshield Time is hosted by Chris Elmore. If this one hit home, send it to a tech who thinks the work speaks for itself. #WindshieldTime #HVACBusiness #PlumbingBusiness #TechnicianTraining #ServiceExcellence

Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://geni.us/Shop-Ware-Free-MonthTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas Underwood and David Roman are joined by Tyler Steever, a technician from Sioux Falls, South Dakota. Tyler Steever shares his path into the industry, highlighting how mentorship and hands-on learning shaped his career. The conversation delves into the importance of good shop culture and personal development, with Tyler Steever emphasizing the impact of teaching others and building supportive relationships. The episode also addresses mental health in the industry, as Tyler Steever openly discusses his personal struggles and the need to break the stigma around seeking help.00:00 Getting into vehicle repair05:03 Team cattle sorting challenge06:51 Learning from a mentor10:02 Rodeo scene and local issues12:59 Changing jobs in the auto industry16:34 Teaching horse training clinics21:28 Reflecting on family and self-worth23:33 Marriage as a lifelong commitment26:01 Communication in Marriage30:32 Warren Buffett's best advice32:21 Struggling with mental health at school36:21 Growing up with a religious dad40:39 Technician's unexpected promotion story41:51 Quitting a job rashly46:39 Sharing personal goals and vision49:38 Dog comforts during a breakdown52:10 Discussing family and Ziploc bags56:10 Spreading awareness and support

In this episode of TLOP's Originator Coaching, host Dustin Owen is joined by Marketing Mike and producer Karina Mojica for an in-depth discussion on the five distinct career stages of a mortgage loan originator: Technician, Advisor, Rainmaker, Operator, and Legacy Builder. Dustin provides a comprehensive breakdown of each stage, illustrating how mortgage professionals progress from mastering the foundational technical skills required to originate loans, to developing the ability to offer expert advice and build lasting client relationships. As originators advance, they transition into the Rainmaker stage, where they focus on generating consistent business and expanding their network, before moving into the Operator phase, which emphasizes building efficient systems, managing processes, and leading high-performing teams. Ultimately, the journey culminates in the Legacy Builder stage, where experienced originators focus on mentoring others, giving back to the industry, and creating a lasting impact. Throughout the episode, Dustin, Mike, and Karina share personal anecdotes and actionable insights to help listeners identify which stage they are currently in and what steps they can take to move forward in their careers. The conversation also touches on the importance of continuous learning, adaptability, and the value of surrounding oneself with mentors and peers who can provide guidance and support. In addition to the main topic, the episode highlights several upcoming industry events, including a highly anticipated mortgage sales summit cruise to the Bahamas, offering loan officers unique opportunities for networking, professional development, and relaxation. The hosts also take the opportunity to promote TLOP's Originator Coaching program as a valuable resource for mortgage professionals at any stage of their career who are looking to accelerate their growth, overcome challenges, and achieve long-term success in the industry. Whether you're just starting out or aiming to leave a legacy, this episode provides practical advice and inspiration for every originator's journey. TLOP's Originator Coaching:

Keeping surgical instruments functioning properly and extending their useful life does not happen by accident. It requires focused effort from everyone who uses, handles and cares for the devices, including Sterile Processing (SP) teams. In episode 155, host Casey Czarnowski speaks with Jake McHugh and Jeremy Barnell of Agiliti about the instrument repair process. The guests explain the advantages and limitations of the instrument repair truck, discussing what on-site repairs are possible and encouraging technicians to tour a mobile repair unit (MRU). McHugh and Barnell discuss effective preventative maintenance strategies, including the importance of inspection and the advantages of tracking instrument usage cycles. Listen for tips on strengthening the partnership with your repair vendor and ensuring your instruments are safe, functional and available when needed. ABOUT OUR GUESTS Jake McHugh Clinical Education and Training Specialist Agiliti Jake McHugh, CRCST, CIS, CHL, CER, conducts audits and provides educational support to Sterile Processing and Endoscopy departments nationwide. As president of the First Coast Sterile Processing Association HSPA Chapter, McHugh brings over 18 years of extensive experience in Sterile Processing. He has held various roles, including Technician, Instrument Specialist, Tracking System Coordinator, and Process Improvement Auditor. Additionally, he has taught certification classes at community colleges and served on advisory boards. McHugh's commitment to sharing knowledge is evident in his numerous presentations at APIC chapter meetings, hospital talks and appearances on podcasts. His passion lies in making processing knowledge accessible and comprehensible to others in the field. Jeremy Barnell Director of Project Management, Surgical Equipment Repair Agiliti Jeremy Barnell has spent more than 18 years in the surgical equipment repair industry, working across operations, sales, customer strategy and education. His work focuses on helping healthcare teams better understand their repair activity, reduce avoidable damage, and make informed decisions with their equipment programs. Barnell also helps lead education efforts that support better care and handling of surgical equipment in the field. His perspective comes from years of hands-on repair experience and a strong belief that better visibility, communication and education make a real difference for healthcare professionals. The code required for CE credit will be mentioned during the podcast.  Please make note of the code when you hear it to complete the quiz at the end for CE credit. Earn CE Now

Why do six in ten of your people feel unheard at work? Trevor goes one level up from the first-week mentor: the new leader nobody onboards. He unpacks why a badge and a shift turn your best technician into a command-and-control boss, what the study of 1,250 manufacturing workers with Crossover Solutions and The Center for Generational Kinetics says people actually want from a leader, and what to build into a new supervisor's first 30 days so the concerns keep coming.

In our ‘Bakit Australia' series, former IT technician Gerard Perez shares his journey of overcoming challenges to build a successful decade-long nursing career in Australia while supporting his family. - Sa seryeng Bakit Australia, ibinahagi ng dating IT technician na si Gerard Perez ang kaniyang paglalakbay sa paglampas sa mga pagsubok upang makabuo ng matagumpay na karera sa nursing sa Australia habang tinutulungan ang kaniyang pamilya.

Clayton Callander is the founder of FTL (Field Technologies), a diagnostic platform built to give commercial buildings something like a check-engine light, closing the service gap for the roughly 95% of properties that enterprise vendors like Honeywell and Siemens can't economically reach. Before founding FTL, Clayton spent seven years maintaining nuclear systems aboard a US Navy submarine, worked at SpaceX, and earned his MBA from Harvard Business School. He built FTL for the people fixing America's commercial buildings because he used to be one of them, and the tool he needed didn't exist yet. Clayton is based in San Francisco, CA.(00:00) - Intro: Why Six Million Commercial Buildings Have No Real-Time Data (01:10) - Meet Clayton Callander, Founder of Field Technologies(02:40) - The Telephone Game: What Happens When an HVAC Unit Breaks (05:50) - Zach's Take: Preventative Maintenance's 20-Year Elusive Goal (07:10) - It's an Access Problem, Not a Technology Problem (09:40) - Why Building Controls Stay Complicated and Expensive (13:10) - What FTL Does (16:50) - Pricing FTL at a Fraction of Traditional Controls (20:20) - Why It's Called Facilities Triage (22:20) - Which Asset Classes Are Ready for FTL (25:00) - What 60 Site Deployments Taught FTL (26:30) - Unlocking the Other Six Million Buildings (29:30) - LoRaWAN Explained: Why Not Wi-Fi (32:30) - Proprietary vs. Open Systems: A VC's View (36:00) - Collaboration Superpower: Immanuel Kant (Wikipedia) and Ding Huan (Wikipedia)

Being the best technician in your company feels like a win. It can also become the thing holding your business back. Learn how to delegate with confidence, build systems your team can follow, and transition from working in your business to growing it. In this episode of Masters of Home Service, host Adam Sylvester sits down with Austin Rogers (Avai Property Solutions) and Sadi Ingallina (Grow Your Tree Co.) to break down why stepping out of the field is one of the hardest but most important transitions for home service business owners. They share practical advice on hiring, training employees, creating SOPs, and building systems that make delegation easier. New to Jobber? Claim your exclusive listener discount: https://bit.ly/4y8A4GJ Show Notes: [00:47] Why being the best technician can limit business growth [02:29] How to transition from technician to business owner [04:15] Why some home service owners struggle to delegate [06:55] Using SOPs and checklists to improve employee training [08:55] Should you hire experienced employees or train from scratch? [10:07] How to stop jumping back into field work [12:06] How to build a team that doesn't depend on you [14:25] Stop fixing symptoms and solve the real problem [16:25] How business systems create owner freedom [17:09] The first SOP every home service business should document [19:06] The biggest fear when stepping out of the field [19:18] The next thing Sadi and Austin need to delegate [19:50] The last task they successfully handed off [20:02] What they're most proud of after stepping back

You started your own shop, and you're still the best technician on the team. That's exactly the problem.I'm Chad Peterman, CEO of Peterman Brothers. Over the last 15 years we've scaled from $5 million to over $115 million a year in home services, and everything in this episode I got wrong myself first, most of it back around 20 employees when I still thought being the hardest worker in the building was the job.This is the exact shift from doing the work to leading the people who do it. Four skills, and once you see them, you'll spot the one thing actually capping your growth. For most owners, it's them.The best technician in the building and the best owner of the business are two different people. You've already proven you can be the first one. The second one is learnable, but only on purpose. Which of these skills are you working on right now? Drop it in the comments. Want to go deeper on the owner skill set? Schedule a call: https://40kl04.share-na2.hsforms.com/2_9Pg3PvxTw-EsBumhedfjg Subscribe to Can't Stop the Growth for more on scaling a home service business. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/

The auto technician shortage is creating a massive demand for skilled workers at dealerships nationwide. Learn why these stable careers are becoming a top choice over traditional college paths.Dealerships are currently struggling to find enough qualified staff to maintain modern vehicles. This video explains why the automotive industry is facing such a significant mechanic shortage and how mainstream media coverage is finally highlighting the value of skilled trades. Whether you are looking for a career change or exploring options after high school, this breakdown clarifies why vocational training is gaining momentum.Grab a copy of my book: https://partsmanagerpro.gumroad.com/l/qtqaxFull Video On Youtube:https://youtu.be/vmILTbghNZUBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

The North Dakota Democratic-NPL had a strong recruitment season for legislative candidates. Among them is Dr. Chris Tiongson, a pediatrician seeking a seat in the state House of Representatives in Fargo-area District 41. Running for elected office is a daunting task. It's a lot of work and it comes with a public spotlight, and the public can be cruel, so why did Tiongson decide to take time away from his medical practice to run? "As I've seen over the years, almost 30 years in pediatrics now, there are so many things that are happening outside the exam room that parents and families really don't have control over that affect their health," he told us on this episode of Plain Talk. "Like pollution, poverty, housing insecurity, food insecurity, racism, bullying, all that kind of stuff. And I felt like I can have a greater impact helping the health of our community working on public policy as opposed to just one patient at a time in the exam room or one patient at a time in a in a hospital bed." But Tiongson says he understand the push and pull of governance, and that there "are costs to every sort of decision that you make." "What makes difficult decisions is when there are competing virtues that are both good, like being fiscally responsible as a government and providing for basic needs for people who need them," he told us. Also on this episode, guest co-host Rep. Zac Ista and I discuss the "brutal gauntlet" first-time candidates face as they enter the political arena and how many more of them will need to brave it as term limits for state lawmakers kick in. We also discuss Gov. Kelly Armstrong's decision to vote against the school meals constitutional amendment that will appear on the November ballot, despite backing similar statutory language during a special legislative session earlier this year, as well as the upcoming TedX event in Fargo next week. Plain Talk's schedule will be distrupted a bit next week. I'm speaking at the TedX event, but we'll also be recording an episode of the show from the venue in Fargo. If you want to participate in Plain Talk, just give us a call or text at 701-587-3141. It's super easy — leave your message, tell us your name and where you're from, and we might feature it on an upcoming episode. To subscribe to Plain Talk, search for the show wherever you get your podcasts or use one of the links below. Apple Podcasts | Spotify | YouTube | Pocket Casts | Episode Archive

The North Dakota Democratic-NPL had a strong recruitment season for legislative candidates. Among them is Dr. Chris Tiongson, a pediatrician seeking a seat in the state House of Representatives in Fargo-area District 41. Running for elected office is a daunting task. It's a lot of work and it comes with a public spotlight, and the public can be cruel, so why did Tiongson decide to take time away from his medical practice to run? "As I've seen over the years, almost 30 years in pediatrics now, there are so many things that are happening outside the exam room that parents and families really don't have control over that affect their health," he told us on this episode of Plain Talk. "Like pollution, poverty, housing insecurity, food insecurity, racism, bullying, all that kind of stuff. And I felt like I can have a greater impact helping the health of our community working on public policy as opposed to just one patient at a time in the exam room or one patient at a time in a in a hospital bed." But Tiongson says he understand the push and pull of governance, and that there "are costs to every sort of decision that you make." "What makes difficult decisions is when there are competing virtues that are both good, like being fiscally responsible as a government and providing for basic needs for people who need them," he told us. Also on this episode, guest co-host Rep. Zac Ista and I discuss the "brutal gauntlet" first-time candidates face as they enter the political arena and how many more of them will need to brave it as term limits for state lawmakers kick in. We also discuss Gov. Kelly Armstrong's decision to vote against the school meals constitutional amendment that will appear on the November ballot, despite backing similar statutory language during a special legislative session earlier this year, as well as the upcoming TedX event in Fargo next week. Plain Talk's schedule will be distrupted a bit next week. I'm speaking at the TedX event, but we'll also be recording an episode of the show from the venue in Fargo. If you want to participate in Plain Talk, just give us a call or text at 701-587-3141. It's super easy — leave your message, tell us your name and where you're from, and we might feature it on an upcoming episode. To subscribe to Plain Talk, search for the show wherever you get your podcasts or use one of the links below. Apple Podcasts | Spotify | YouTube | Pocket Casts | Episode Archive

Meet the recipients of the ASHP Foundation's Professional Advancement Scholarship as they share what the support meant to them, their experiences at the 2025 ASHP Midyear Meeting, and how the opportunity is shaping their careers. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Three technicians. Three generations. One conversation. Hosted by Jackson Lyons, this episode takes listeners on a journey through the stages of a technician's career—from the challenges of getting started to the wisdom gained over the years. This new episode of TRUTALK brings together three stories and several perspectives. Tune in to discover the wisdom, challenges, and opportunities that come with a career in the technician profession.

Like the show? Show your support by using our sponsors.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HERERecorded at Tools in Hershey, Pennsylvania, Jeff sits down with Josh Coomes of Auto Shop Therapy and technician Brian Ramsburg to discuss the realities of running a modern repair shop. Brian reflects on more than 18 years in the trade, the challenges of being a solo technician, and why he enjoys variety in his work, while Josh shares his customer-first approach, leadership lessons, and the importance of protecting a shop's reputation. Together, they explore diagnostics, pay plans, hiring, training, and building a culture that values quality over speed.Timestamps:00:00 Listen or Become a Liability 00:35 Tools in Hershey Introduction 02:37 Brian's Career Journey 04:18 Owning a Job vs. Owning a Shop 07:42 Customer Empathy and Service Standards 09:21 Turning Away Older Vehicles 14:48 Favorite Types of Repairs 18:02 Why They Avoid European Vehicles 19:40 Shop Scheduling and Profitability 21:56 Technician vs. Owner Priorities 25:38 Working Relationship Challenges 28:28 Hiring and Leadership Lessons 36:20 Mentoring and a Proof-Based Culture 40:41 Pay Plans and Team Morale 42:03 The Starter Diagnosis Debate 45:41 The Stress of Being the Only Technician 48:50 Quality Control vs. Book Time 52:40 Shop Standards and Fair Productivity 55:27 Workflow and Imperfect Data 58:51 Flat Rate Pressure Stories 01:05:10 Hiring Through Working Interviews 01:10:23 Charging Properly to Grow 01:12:44 Final Advice and Closing Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

This one is a throwback and the lessons still land hard.Michael Jones Sr is a master technician out of Charlotte, North Carolina, with a couple of decades in the automotive world before he gave it all up to go twist wrenches on motorcycles.He spent about ten years across nearly ten different powersports and motorcycle dealerships, and he came on the show to talk about something a lot of people in this industry feel but do not say out loud: the passion has slipped, and it is costing dealers money.In this conversation with, Michael makes the case that passion and professionalism are not soft ideas. They are directly tied to how profitable a service department is, how loyal customers become, and how a dealership stands out when everyone is pushing the same metal.What we cover:Why passion starts in the employee parking lot and how to spot a disconnectThe gun store comparison: why every employee there knows their product and why motorcycle shops often do notHow employee burnout and social media scrolling quietly drain the profitability of a service departmentThe parts-guy-at-the-bench workflow that saves the mechanic time and makes the shop more moneyWhy the 10-year-and-older rule is a mindset, not a fact, and what dealers miss by turning that work awayPulling back the curtain: why engaging service customers in how things work builds loyalty and repeat businessWhy so many younger customers have never been around machines and how dealers can bring them inMichael's own story as a customer and the service manager who always tells him what is nextWhy texting a customer the owner's manual PDF beats hoping they read the paper copyThe professionalism gap that separates a confident dealership from one that gets caught flat-footedThe Chrome Mafia story: how one independent shop built a riding culture that a four-brand, 30-year dealership could not matchWhy getting 30 to 40% of your staff riding changes everythingWatch on YouTube: ⁠https://youtube.com/@dealershipfixit⁠Connect with Jacob: ⁠https://www.linkedin.com/in/jacob-b-berry/⁠Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit⁠MotoHunt for Dealers: ⁠https://dealers.motohunt.com⁠

VisorPro COO, John Schmeiser, joins Beyond the Hood to unpack how AI is easing the technician shortage and strengthening dealer service departments.

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. The Voices From the Bench microphones head to the FDLA Symposium for three conversations that perfectly capture what makes this industry so special. Thanks to the wonderful people at GPS Digital RPD, Elvis and Barb got to sit down with longtime friend Morris Fucarino to celebrate an incredible milestone—50 years as a CDT. Morris shares how he found his way into dental technology, what earning certification has meant throughout his career, and why he believes every technician should strive to be the best they can be. From belt-driven handpieces and gold crowns to running a successful one-man laboratory with just three loyal doctors, Morris proves that passion, relationships, and knowledge never go out of style. His stories are a reminder that while technology continues to change, craftsmanship and pride in your work remain timeless. Next, the conversation shifts to Enja Dorjchuluun from Sakr Dental Arts, who talks about helping lead one of Florida's fastest-growing laboratories while serving on the FDLA Board of Directors. She discusses the challenges of managing a lab spread across multiple buildings, the excitement of moving into a brand-new facility, and why giving back through organized dentistry has become such an important part of her career. From developing future technicians to creating educational opportunities and strengthening state associations, Enja shares why investing in people is every bit as important as investing in technology. To wrap things up, Elvis and Barb meet Joseph Núñez Reyes from GPS Digital Dental Lab, whose journey from Puerto Rico to Orlando is fueled by determination, curiosity, and a love for digital dentistry. After leaving biomedical engineering behind, Joseph found his passion in the dental laboratory, worked his way from the model room to supervising a modern CAM department, and now showcases laboratory workflows through social media to inspire the next generation of technicians. With dreams of one day returning to Puerto Rico to build a state-of-the-art laboratory, Joseph reminds us that the future of dental technology is in very capable hands. Ever notice the busiest labs aren't always the ones working the longest hours? They're usually the ones with a workflow that keeps moving—even after everyone heads home. Real productivity isn't about asking your team to do more; it's about having the right tools doing more for your team. That's where Roland's DGSHAPE DWX milling solutions really shine. Built to keep production moving whether you're milling a single case or running overnight, they free your technicians to focus on finishing cases, serving customers, and growing the business instead of babysitting equipment. That's what real productivity looks like: more output, fewer interruptions, and less time spent chasing problems. Because every hour your mill is producing is another hour your lab is creating value. If you're ready to get more from every production day, discover what Roland's DGSHAPE DWX milling solutions can do for your lab at rolanddental.com.Special Guests: Enja Dorjchuluun, Joseph Núñez Reyes, and Morris Fucarino CDT.

Derek Maxwell, a credentialed veterinary technician and co-owner of a mobile veterinary service, is our guest on this week's episode. Derek's open-mindedness and curiosity are themes throughout his story, from pursuing veterinary technology as a second career, to taking on leadership roles during his time in academia, to entering into practice ownership with his veterinarian wife. Derek shares how investing in leadership development, self-awareness, and emotional intelligence transformed the way he leads teams, builds relationships, and approaches both his personal and professional life.Thank you to our podcast partner, NVA General Practice. NVA helps great vets become even greater with multiple paths to build a career that's uniquely yours. Wherever you want to go next, NVA has a path to help you get there. Visit Careers.NVA.com to find your next role.

Artificial intelligence is changing fleet management faster than most organizations realize. But can AI—and eventually humanoid robots—actually solve the fleet technician shortage? In this episode of The Fleet Success Show, host Marc Canton sits down with Jacob Turley, VP of Innovation at RTA Fleet, live from the Government Fleet Expo (GFX), to explore what AI means for public sector and enterprise fleets today, and where it's headed next. From AI-powered fleet analytics and intelligent workflows to technician productivity, preventive maintenance, data security, procurement challenges, and the future of autonomous robotics, this conversation separates the hype from reality and gives fleet leaders practical guidance on how to prepare. Whether you manage a city fleet, county fleet, utility, transit agency, school district, or enterprise maintenance operation, you'll walk away with actionable insights on using AI to improve fleet availability, reduce administrative burden, and make more confident, data-driven decisions. In this episode you'll learn: How AI can help address the fleet technician shortage Why AI won't replace fleet managers, but will transform their jobs What "agentic AI" means for fleet maintenance operations How AI can automate fleet reporting and data analysis The role of robotics in the future of vehicle maintenance AI security, governance, and data privacy considerations for public fleets How fleet software is evolving with embedded AI capabilities Best practices for evaluating AI-enabled fleet management software Tips for navigating procurement and RFPs in today's technology landscape If you're responsible for fleet maintenance, fleet operations, public works, transit, utilities, or government fleet management, this episode will help you better understand how AI can eliminate operational blind spots, improve technician efficiency, and prepare your organization for what's next. About Marc Canton Marc Canton is Vice President of Fleet Strategy at RTA Fleet and host of The Fleet Success Show. A nationally recognized fleet management leader, Marc works with public sector and enterprise fleets to improve operational performance, maximize fleet availability, strengthen leadership, and help organizations build fleets they're proud to lead. About Jacob Turley Jacob Turley is Vice President of Innovation at RTA Fleet, where he leads software engineering and product innovation for Fleet360. With a background spanning technical support, quality assurance, software engineering, and engineering leadership, Jacob focuses on applying emerging technologies—including artificial intelligence—to solve real-world challenges facing fleet professionals. His work centers on building tools that simplify fleet operations, improve decision-making, and help organizations operate more efficiently. Learn more about RTA Fleet:

Dave Sarazen, VP of Customer Service at Multivac, joins Sarah Nicastro to share exactly how his organization cut technician turnover in half — through a veteran hiring program, structured career paths, an apprenticeship model, and intentional leadership practices that keep field teams engaged and performing. Originally released in 2024, returning as part of our July rerelease series.

Send us Fan MailMike Tai was born in Boyle Heights and raised in San Gabriel as an only child to parents from Japan. Growing up, he participated in foundational Japanese American community activities, including attending Japanese school on Saturdays, playing basketball for a Japanese league, and playing baseball for a Monterey Park team. His interest in automotive culture began in his youth, sparked by the mini truck cruising scene of the late 1980s. During his senior year of high school, he acquired a Toyota Tacoma that he continues to own and maintain twenty-eight years later.This episode details Mike's deep involvement in the Southern California import car scene, focusing on his journey to joining the Bosozoku car club in 1997. The conversation covers how his experiences prospecting for the club as a young driver led to mentorship, a trade tech education, and a twenty-six-year career as a professional auto technician at a single dealership. He shares insights into the evolving landscape of local car shows, media industry collaborations, and the profound personal support network his club peers provided during his mother's battle with cancer in 2016.For viewers in the San Gabriel Valley, this episode offers a nostalgic look at regional youth subcultures, local athletic leagues, and the enduring automotive traditions of Monterey Park and San Gabriel. Mike's audience and automotive enthusiasts will find value in his long-term perspective on vehicle maintenance, dealership operations, and the history of Southern California car clubs. People searching for real-world stories about career longevity in the trade industries or the supportive, family-like bonds built within hobbyist communities will benefit from his direct, practical experiences.To stay connected with the unique personal stories and cultural histories shaping the San Gabriel Valley, subscribe to the MySGV Podcast. If you enjoyed this conversation about brotherhood, automotive passion, and lifelong dedication, please share this episode with a friend or a fellow car enthusiast.This clip from a California Bosozoku Meet shows the distinct aesthetic and community atmosphere of the specialized car culture that Mike joined and grew up with in Southern California._______________Music CreditsIntroEuphoria in the San Gabriel Valley, Yone OGStingerScarlet Fire (Sting), Otis McDonald, YouTube Audio LibraryOutroEuphoria in the San Gabriel Valley, Yone OG__________________My SGV Podcast:Website: www.mysgv.netNewsletter: Beyond the MicPatreon: MySGV Podcastinfo@sgvmasterkey.com

Send us Fan MailThis week on Talking Pools, Rudy sits down with Carrie Dibrell, publisher of Service Industry News, for an in-depth conversation about the state of the swimming pool service industry, why education matters more than ever, and the responsibility pool professionals carry every single day. The discussion begins with an update on the ongoing issues surrounding the Lincoln Memorial Reflecting Pool, including statements from both Rhino Linings and Atlantic Industrial Coatings regarding the localized coating failures. Rudy explains the technical questions that remain unanswered, particularly surrounding manufacturer recoat windows and surface preparation, before shifting the conversation back to the professionals who keep pools operating safely every day. Carrie shares the remarkable story behind Service Industry News' annual Homeowner Water Safety & Drowning Prevention Edition, a publication specifically designed for service technicians to pass along to their customers. What began as a challenge issued by the National Drowning Prevention Alliance has grown into one of the industry's most effective public education tools. Together, Rudy and Carrie discuss how pool professionals can become the bridge between technical service and homeowner safety while also creating additional value for their businesses. The conversation explores some of today's biggest challenges facing service companies, including homeowners purchasing equipment online and expecting professionals to install it, declining profit margins, technician retention, employee training, and the increasing need for affordable education for new technicians. Carrie explains why Service Industry News has remained focused on the service technician for nearly four decades and why education continues to be the number one reason readers engage with trade publications. Rudy and Carrie also dive into: The changing role of trade publications in a digital world  Why technician education is the industry's greatest investment  Electrical safety and the need for more service-specific training  Pool chemical incidents and preventing feeder accidents  Why every service professional should understand their legal responsibilities  The growing concerns surrounding Airbnb and short-term rental pools  Swimply pools and commercial pool regulation  Industry myths that refuse to die—including acid columns, cyanuric acid, phosphates, and black algae  Why chloramines remain one of the most misunderstood subjects in swimming pool chemistry  The importance of testing beyond just free chlorine and pH  Why continual education is essential as science evolves As always, Rudy mixes technical discussion with humor, industry commentary, and a healthy dose of Gen X sarcasm while reminding listeners that behind every clean, safe swimming pool is a dedicated service professional whose work often goes unnoticed. In This Episode Reflecting Pool coating update  Rhino Linings and Atlantic Industrial Coatings statements  Service Industry News' drowning prevention initiative  Educating homeowners about pool safety  Technician training and workforce development  The challenge of online equipment sales  Electrical safety for pool professionals  Chemical feeder failures and liability  Airbnb and Swimply pool safety  Pool industry myths vs. modern science  Chloramines and indoor pool air quality  Why education remains the industry's greatest asset Resources MentionedService Industry News – Free subscription for pool service professionals  Homeowner Drowning Prevention Special Edition  Lincoln Memorial Reflecting Pool rehabilitation discussion  Pool service education and technician safety initiatives Connect with Talking Pools

Send us Fan MailWelcome to episode 251 of the Laundromat Resource Podcast! This week, Jordan Berry welcomes Brianne—a passionate laundromat owner and professional service technician—whose journey in the laundry industry is filled with wins, losses, and major learning moments. From buying her first laundromat at 22 to mastering equipment repairs and navigating tough leases, Brianne shares candid stories and actionable advice for both new and experienced owners. Tune in for honest insights, practical tips, and the inspiration you need to take your laundromat business to the next level!In this episode, Jordan & Breyan Discuss:00:00 Introducing mastermind groups10:19 Challenges with laundromat lease13:53 Losing the laundromat lease19:43 Securing a 7A loan purchase24:34 Is college still worth it?31:03 Leaving the banking job37:30 Learning from Laundromat Failures38:30 Pushing through tough times48:17 Building relationships for business deals51:43 Deciding on equipment retooling59:20 Preventative maintenance tips for washers01:00:29 Checking and cleaning hose bib screens01:08:55 Reality of owning laundromats01:14:44 Embracing technology and innovation01:18:51 Helping Customers Fix Machines01:23:54 Joining a mastermind groupFree Strategy Zoom Call with Jordan:https://calendly.com/laundromatresource/free-strategy-call?back=1

End chaos in your firm—300+ peers use this framework. Free video here: https://www.businessofarchitecture.com/framework In this episode, Rion digs into why "premium fees" start in your head long before they appear in a proposal. He explores how architects are trained to be exceptional technicians, but rarely prepared to think like business owners, and how that gap quietly limits growth. A simple but powerful model is introduced to reframe how time, value, and income really work. Rion also challenges several deeply held beliefs architects carry about money, responsibility, and worth. He discusses why avoiding financial conversations weakens both firms and client relationships, and how greater clarity can create freedom rather than pressure. The focus is not on tactics, but on seeing the business of architecture differently. The uncomfortable middle ground that drains architects without them noticing A subtle distinction that determines whether your firm can survive without you The mental shift that changes how clients perceive your fees

Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. This week, Elvis and Barb continue their coverage from exocad Insights 2026 in beautiful Mallorca, Spain, where the conversations are just as valuable as the lectures. The episode starts with Dr. Zhiqiang Luo, who shares his perspective on educating the next generation of dentists in an increasingly digital world. The discussion explores how students are adapting to technology, why foundational analog skills still matter, and the challenge of preparing future clinicians for workflows that continue to evolve at a rapid pace. It's an insightful look at where dental education is headed and how digital dentistry is becoming second nature to new graduates. The conversation then shifts to one of the most memorable encounters from the event as Elvis and Barb sit down with Alyson Bravo, a passionate dental technician from Brazil who has traveled across the globe to attend exocad Insights. What starts as a discussion about digital workflows quickly turns into a story about chasing dreams, making connections, and experiencing the international dental community firsthand. Alyson talks about discovering digital dentistry, teaching himself advanced design techniques, and the excitement of finally meeting people he has only known through podcasts, social media, and online education. The episode wraps up with returning friend of the podcast Tobias Specht from Ivoclar. Fresh off several major product announcements, Tobias gives listeners an inside look at the collaboration between Ivoclar and exocad and how customer feedback continues to shape product development. He discusses the integration of Ivotion into the exocad workflow, the importance of training and education, and how Ivoclar works with customers around the globe to refine new products before they ever reach the market.Special Guests: Alyson Bravo, Dr. Zhiqiang Luo, and Tobias Specht.

Visit www.joniradio.org for more inspiration and encouragement! --------Thank you for listening! Your support of Joni and Friends helps make this show possible. Joni and Friends envisions a world where every person with a disability finds hope, dignity, and their place in the body of Christ. Become part of the global movement today at www.joniandfriends.org. Find more encouragement on Instagram, TikTok, Facebook, and YouTube.